using DataTransmission.Enum;
using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;

namespace DataTransmission.Entity
{
	public class Order : PositionWorkflowEntity
	{
		/// <summary>
		/// 第一次评价结果
		/// </summary>
		public string? FirstVisitResult { get; set; }

		public string? FirstVisitResultCode { get; set; }

		#region 来电信息

		/// <summary>
		/// 来源渠道（电话、网站、APP等）
		/// </summary>
		public string? SourceChannel { get; set; }

		public string? SourceChannelCode { get; set; }

		/// <summary>
		/// 渠道为电话时，此字段存在（Call.Id）
		/// </summary>
		public string? CallId { get; set; }

		/// <summary>
		/// 来电归属地
		/// </summary>
		public string? CallAddress { get; set; }

		/// <summary>
		/// 来电号码
		/// </summary>
		public string? FromPhone { get; set; }

		/// <summary>
		/// 转接号码（转接来源）
		/// </summary>
		public string? TransferPhone { get; set; }

		/// <summary>
		/// 来电/信人姓名
		/// </summary>
		public string? FromName { get; set; }

		/// <summary>
		/// 来电/信人性别
		/// </summary>
		public int FromGender { get; set; }

		/// <summary>
		/// 来电/信人身份
		/// </summary>
		public int? IdentityType { get; set; }

		/// <summary>
		/// 证件类型
		/// </summary>
		public string? LicenceTypeCode { get; set; }

		public string? LicenceType { get; set; }

		/// <summary>
		/// 证件号码
		/// </summary>
		public string? LicenceNo { get; set; }

		/// <summary>
		/// 年龄段
		/// </summary>
		public string? AgeRangeCode { get; set; }

		public string? AgeRange { get; set; }

		/// <summary>
		/// 联系电话
		/// </summary>
		public string? Contact { get; set; }

		public string? ContactMask { get; set; }

		/// <summary>
		/// 是否接受短信，勾选校验手机号
		/// </summary>
		public bool AcceptSms { get; set; }

		/// <summary>
		/// 是否已发送短信
		/// </summary>
		public bool SmsSended { get; set; }

		/// <summary>
		/// 是否保密
		/// </summary>
		public bool IsSecret { get; set; }

		/// <summary>
		/// 工作单位(当“来电/信人身份”为“企业”时必填，其他情况非必填)
		/// </summary>
		public string? Company { get; set; }

		#endregion

		#region 诉求信息

		/// <summary>
		/// 受理类型
		/// </summary>
		public string? AcceptType { get; set; }

		/// <summary>
		/// 受理类型代码
		/// </summary>
		public string? AcceptTypeCode { get; set; }

		public string Title { get; set; }

		/// <summary>
		/// 工单标签（自贡）
		/// </summary>
		public string? OrderTag { get; set; }

		public string? OrderTagCode { get; set; }

		#region 热点

		/// <summary>
		/// 热点
		/// </summary>
		public string? HotspotId { get; set; }

		//public string? HotspotCode { get; set; }
		//public string? HotspotCodeLv1 { get; set; }

		public string? HotspotName { get; set; }

		/// <summary>
		/// 热点分类类目名称
		/// </summary>
		public string? HotspotSpliceName { get; set; }

		/// <summary>
		/// 外部数据（为前端提供级联功能）
		/// </summary>
		public string? HotspotExternal { get; set; }

		#endregion

		#region 事件分类
		/// <summary>
		/// 事件分类ID
		/// </summary>
		public string? EventCategoryId { get; set; }

		/// <summary>
		/// 事件分类名称
		/// </summary>
		public string? EventCategoryName { get; set; }

		/// <summary>
		/// 事件分类拼接名称
		/// </summary>
		public string? EventCategorySpliceName { get; set; }

		/// <summary>
		/// 事件分类外部数据
		/// </summary>
		public string? EventCategoryExternal { get; set; }

		#endregion

		/// <summary>
		/// 事发时间
		/// </summary>
		public DateTime? IncidentTime { get; set; }

		/// <summary>
		/// 事件目的
		/// </summary>
		public string? IncidentPurpose { get; set; }

		/// <summary>
		/// 重复工单Id
		/// </summary>
		public List<string>? DuplicateIds { get; set; }

		/// <summary>
		/// 推送分类 -- 弃用 转为表存储
		/// </summary>
		public string? PushTypeCode { get; set; }

		/// <summary>
		/// 推送分类 -- 冗余 多选存储 ,分割
		/// </summary>
		public string? PushType { get; set; }


		/// <summary>
		/// 诉求内容
		/// </summary>
		public string Content { get; set; }

		#endregion

		#region 工单属性

		/// <summary>
		/// 工单状态
		/// </summary>
		public EOrderStatus Status { get; set; }

		/// <summary>
		/// 过期状态 //todo 延迟消息更新此字段
		/// </summary>
		public int ExpiredStatus { get; set; }

		/// <summary>
		/// 来源，区分省平台或110等其他平台同步过来的工单
		/// </summary>
		public int Source { get; set; }

		/// <summary>
		/// 处理方式（直办、交办）
		/// </summary>
		public int ProcessType { get; set; } 

		/// <summary>
		/// 是否公开
		/// </summary>
		public bool IsPublicity { get; set; }

		/// <summary>
		/// 是否为省工单（省派发工单非政民互动直派的为省工单）
		/// </summary>
		public bool IsProvince { get; set; }

		/// <summary>
		/// 工单编码（20220101000001）
		/// </summary>
		public string? No { get; set; }

		/// <summary>
		/// 是否已撤销
		/// </summary>
		public bool IsCancel { get; set; }

		/// <summary>
		/// 市民查询密码
		/// </summary>
		public string? Password { get; set; }

		/// <summary>
		/// 企业名称
		/// </summary>
		public string? EnterpriseName { get; set; }

		/// <summary>
		/// 企业Code
		/// </summary>
		public string? EnterpriseCode { get; set; }

		/// <summary>
		/// 专班名称
		/// </summary>
		public string? ZhuanBanMingCheng { get; set; }

		/// <summary>
		/// 专班Code
		/// </summary>
		public string? ZhuanBanCode { get; set; }

		#endregion

		#region 流程信息

		/// <summary>
		/// 工单开始时间(受理/接办时间=流程开启时间)
		/// </summary>
		public string? StartTime { get; set; }

		/// <summary>
		/// 超期时间（期满时间）
		/// </summary>
		public string? ExpiredTime { get; set; }

		/// <summary>
		/// 即将超期时间
		/// </summary>
		public string? NearlyExpiredTime { get; set; }

		/// <summary>
		/// 即将超期时间第一级
		/// </summary>
		public DateTime? NearlyExpiredTimeOne { get; set; }

		/// <summary>
		/// 交办时间(中心交部门办理时间)
		/// </summary>
		public DateTime? CenterToOrgTime { get; set; }

		/// <summary>
		/// 交办意见
		/// </summary>
		public string? CenterToOrgOpinion { get; set; }

		/// <summary>
		/// 交办人
		/// </summary>
		public string? CenterToOrgHandlerId { get; set; }

		/// <summary>
		/// 交办人姓名
		/// </summary>
		public string? CenterToOrgHandlerName { get; set; }

		/// <summary>
		/// 归档时间（暂为流程结束时间，因流程结束自动归档）
		/// </summary>
		public string? FiledTime { get; set; }

		/// <summary>
		/// 办结时长（秒） 办结时间-交办时间
		/// </summary>
		public double? HandleDuration { get; set; }

		/// <summary>
		/// 办结工作日时长（秒）
		/// </summary>
		public double? HandleDurationWorkday { get; set; }

		/// <summary>
		/// 办结时长（秒）归档时间-受理时间（工单创建时间）
		/// </summary>
		public double? CreationTimeHandleDuration { get; set; }

		/// <summary>
		/// 办结工作日时长（秒）归档时间-受理时间（工单创建时间）
		/// </summary>
		public double? CreationTimeHandleDurationWorkday { get; set; }

		/// <summary>
		/// 办结时长（秒） 归档时间-派单时间（中心到部门时间）
		/// </summary>
		public double? CenterToOrgHandleDuration { get; set; }

		/// <summary>
		/// 办结工作日时长（秒）归档时间-派单时间（中心到部门时间）
		/// </summary>
		public double? CenterToOrgHandleDurationWorkday { get; set; }

		/// <summary>
		/// 归档时长（秒）
		/// </summary>
		public double? FileDuration { get; set; }

		/// <summary>
		/// 归档工作时长（秒）
		/// </summary>
		public double? FileDurationWorkday { get; set; }

		/// <summary>
		/// 全流程时长（秒）
		/// </summary>
		public double? AllDuration { get; set; }

		/// <summary>
		/// 全流程工作日时长
		/// </summary>
		public double? AllDurationWorkday { get; set; }

		/// <summary>
		/// 
		/// </summary>
		public string? AllDurationHour { get; set; }

		/// <summary>
		/// 办理时间限制(如：24小时、7个工作日)
		/// </summary>
		public string? TimeLimit { get; set; }

		/// <summary>
		/// 时间限制计数
		/// </summary>
		public string? TimeLimitCount { get; set; }

		/// <summary>
		/// 时间限制单位
		/// </summary>
		public ETimeType? TimeLimitUnit { get; set; }

		#region 会签实际办理对象
		/// <summary>
		/// 会签实际办理对象
		/// </summary>
		public List<string>? CsActualHandleOrgIds { get; set; }

		/// <summary>
		/// 会签实际办理用户ID
		/// </summary>
		public List<string>? CsActualHandleUserIds { get; set; }

		#endregion

		#region 实际办理信息（节点，部门，意见）

		/// <summary>
		/// 实际办理步骤ID
		/// </summary>
		public string? ActualHandleStepId { get; set; }

		/// <summary>
		/// 实际办理节点code（会签状态此字段保存最外层会签发起节点code）
		/// </summary>
		public string? ActualHandleStepCode { get; set; }

		/// <summary>
		/// 实际办理节点名称（会签状态此字段保存最外层会签发起节点名称）
		/// </summary>
		public string? ActualHandleStepName { get; set; }

		/// <summary>
		/// 到达实际办理节点时间（stepBox创建时间）
		/// </summary>
		public DateTime? ActualHandleStepCreateTime { get; set; }

		/// <summary>
		/// 实际办理节点签收时间
		/// </summary>
		public DateTime? ActualHandleStepAcceptTime { get; set; }

		/// <summary>
		/// 实际办理时间
		/// </summary>
		public DateTime? ActualHandleTime { get; set; }

		/// <summary>
		/// 实际办理人id
		/// </summary>
		public string? ActualHandlerId { get; set; }

		/// <summary>
		/// 实际办理人名称
		/// </summary>
		public string? ActualHandlerName { get; set; }

		/// <summary>
		/// 实际办理部门名称
		/// </summary>
		public string? ActualHandleOrgName { get; set; }

		/// <summary>
		/// 实际办理部门编码
		/// </summary>
		public string? ActualHandleOrgCode { get; set; }

		/// <summary>
		/// 实际办理部门行政区划编码
		/// </summary>
		public string? ActualHandleOrgAreaCode { get; set; }

		/// <summary>
		/// 实际办理部门行政区划名称
		/// </summary>
		public string? ActualHandleOrgAreaName { get; set; }

		/// <summary>
		/// 实际办理意见（办理中...or 最终办理意见）
		/// </summary>
		public string ActualOpinion { get; set; } = "办理中...";

		/// <summary>
		/// 真实办理人姓名（手动填写）
		/// </summary>
		public string? RealHandlerName { get; set; }

		/// <summary>
		/// 真实办理人电话（手动填写）
		/// </summary>
		public string? RealHandlerPhone { get; set; }

		/// <summary>
		/// 沟通方式（手动填写）
		/// </summary>
		public ERealCommunicationMode? RealCommunicationMode { get; set; }

		/// <summary>
		/// 沟通时间（手动填写）
		/// </summary>
		public DateTime? RealCommunicationTime { get; set; }

		/// <summary>
		/// 沟通地点（手动填写）
		/// </summary>
		public string? RealCommunicationAddress { get; set; }

		/// <summary>
		/// 已与市民沟通
		/// </summary>
		public bool? RealIsContacted { get; set; }

		/// <summary>
		/// 已与市民现场沟通
		/// </summary>
		public bool? RealContactLocale { get; set; }

		/// <summary>
		/// 其它
		/// </summary>
		public bool? IsOther { get; set; }

		/// <summary>
		/// 其它的备注
		/// </summary>
		public string? OtherRemark { get; set; }

		#endregion

		#region 当前办理节点信息(指派时赋值)
		/// <summary>
		/// 当前办理节点ID
		/// </summary>
		public string? CurrentStepId { get; set; }

		/// <summary>
		/// 当前办理节点code（非会签：当前被指派节点，会签：会签发起节点）
		/// </summary>
		public string? CurrentStepCode { get; set; }

		/// <summary>
		/// 当前节点名称
		/// </summary>
		public string? CurrentStepName { get; set; }

		/// <summary>
		/// 到达当前节点时间
		/// </summary>
		public DateTime? CurrentStepCreateTime { get; set; }

		/// <summary>
		/// 当前办理节点签收时间
		/// </summary>
		public DateTime? CurrentStepAcceptTime { get; set; }

		/// <summary>
		/// 当前办理时间
		/// </summary>
		public DateTime? CurrentHandleTime { get; set; }

		/// <summary>
		/// 当前办理人id
		/// </summary>
		public string? CurrentHandlerId { get; set; }

		/// <summary>
		/// 当前办理人名称
		/// </summary>
		public string? CurrentHandlerName { get; set; }

		/// <summary>
		/// 当前办理部门名称
		/// </summary>
		public string? CurrentHandleOrgName { get; set; }

		/// <summary>
		/// 当前办理部门编码
		/// </summary>
		public string? CurrentHandleOrgId { get; set; }

		/// <summary>
		/// 当前办理部门等级
		/// </summary>
		public int? CurrentHandleOrgLevel { get; set; }

		/// <summary>
		/// 当前办理部门行政区划编码
		/// </summary>
		public string? CurrentHandleOrgAreaCode { get; set; }

		/// <summary>
		/// 当前办理部门行政区划名称
		/// </summary>
		public string? CurrentHandleOrgAreaName { get; set; }

		#endregion

		#region 一级部门

		/// <summary>
		/// 一级部门code
		/// </summary>
		public string? OrgLevelOneCode { get; set; }

		/// <summary>
		/// 一级部门名称
		/// </summary>
		public string? OrgLevelOneName { get; set; }

		#endregion

		#region 二级部门

		/// <summary>
		/// 二级部门code
		/// </summary>
		public string? OrgLevelTwoCode { get; set; }

		/// <summary>
		/// 二级部门名称
		/// </summary>
		public string? OrgLevelTwoName { get; set; }

		#endregion

		#region 受理人(开启流程的话务员)

		/// <summary>
		/// 受理人id
		/// </summary>
		public string? AcceptorId { get; set; }

		/// <summary>
		/// 受理人名称
		/// </summary>
		public string? AcceptorName { get; set; }

		/// <summary>
		/// 受理人工号
		/// </summary>
		public string? AcceptorStaffNo { get; set; }

		/// <summary>
		/// 受理人部门编码
		/// </summary>
		public string? AcceptorOrgCode { get; set; }

		/// <summary>
		/// 受理人部门名称
		/// </summary>
		public string? AcceptorOrgName { get; set; }

		#endregion

		#region 派单人

		/// <summary>
		/// 派单次数
		/// </summary>
		public int? SendOrderNumber { get; set; } = 0;

		#endregion

		/// <summary>
		/// 会签类型
		/// </summary>
		public ECounterSignType? CounterSignType { get; set; }

		#region 签收

		/// <summary>
		/// 签收人id
		/// </summary>
		public string? SignerId { get; set; }

		/// <summary>
		/// 签收人名称
		/// </summary>
		public string? SignerName { get; set; }

		#endregion

		#region 归档冗余字段

		/// <summary>
		/// 归档人名称
		/// </summary>
		public string? FileUserName { get; set; }

		/// <summary>
		/// 归档人ID
		/// </summary>
		public string? FileUserId { get; set; }

		/// <summary>
		/// 归档人部门Id
		/// </summary>
		public string? FileUserOrgId { get; set; }

		/// <summary>
		/// 归档人部门名称
		/// </summary>
		public string? FileUserOrgName { get; set; }

		/// <summary>
		/// 归档人部门是否属于中心
		/// </summary>
		public bool? FileOrgIsCenter { get; set; }

		/// <summary>
		/// 归档人类型
		/// </summary>
		public EFileUserType? FileUserRole { get; set; }

		/// <summary>
		/// 归档意见
		/// </summary>
		public string? FileOpinion { get; set; }

		#endregion

		#endregion

		#region 省工单字段

		/// <summary>
		/// 省期满时间（省工单才有）
		/// </summary>
		public DateTime? ExpiredTimeProvince { get; set; }

		/// <summary>
		/// 省本地编号
		/// </summary>
		public string? ProvinceNo { get; set; }

		/// <summary>
		/// 省交办编号
		/// </summary>
		public string? ReceiveProvinceNo { get; set; }

		/// <summary>
		/// 外部工单唯一标识
		/// </summary>
		public string? ExternalId { get; set; }

		/// <summary>
		/// 工单标签
		/// </summary>
		public string? TagNames { get; set; }

		/// <summary>
		/// 省退回结果
		/// </summary>
		public bool? ProvinceSendBack { get; set; }

		#endregion

		#region 附件冗余

		//[SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true, ColumnDescription = "附件JSON")]
		//public List<FileJson>? FileJson { get; set; }

		#endregion

		#region 市州工单互转

		/// <summary>
		/// 是否转发
		/// </summary>
		public bool? Transpond { get; set; }

		/// <summary>
		/// 转发市州Id
		/// </summary>
		public string? TranspondCityId { get; set; }

		/// <summary>
		/// 转发市州名称
		/// </summary>
		public string? TranspondCityName { get; set; }

		/// <summary>
		/// 转发市州Value
		/// </summary>
		public string? TranspondCityValue { get; set; }

		#endregion

		#region 重办

		/// <summary>
		/// 重办次数
		/// </summary>
		public int? ReTransactNum { get; set; }

		/// <summary>
		/// 派单退回次数
		/// </summary>
		public int? SendBackNum { get; set; }

		#endregion

		/// <summary>
		/// 敏感标签
		/// </summary>
		//[SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true, ColumnDescription = "敏感标签")]
		//public List<string>? Sensitive { get; set; }

		/// <summary>
		/// 是否行政执法类
		/// </summary>
		public bool? IsEnforcementOrder { get; set; }

		/// <summary>
		/// 形式主义工单
		/// </summary>
		public bool IsFormalistWorkOrder { get; set; }

		/// <summary>
		/// 敏感类工单
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "是否敏感类工单")]
		public bool IsSensitiveWorkOrders { get; set; }

		/// <summary>
		/// 24小时办结
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "是否24小时办结")]
		public bool Is24HoursComplete { get; set; }

		/// <summary>
		/// 部门是否解决
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "部门是否解决")]
		public bool IsResolved { get; set; }

		/// <summary>
		/// 是否紧急
		/// 在创单的时候勾选的是否紧急
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "是否紧急")]
		public bool IsUrgent { get; set; }

		/// <summary>
		/// 是否紧急
		/// 在办理的时候勾选的是否紧急
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "办理勾选是否紧急")]
		public bool IsStepUrgent { get; set; }

		/// <summary>
		/// 是否推诿
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "是否推诿")]
		public bool IsEvasive { get; set; }

		/// <summary>
		/// 是否不积极
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "是否不积极")]
		public bool IsInactively { get; set; }

		/// <summary>
		/// 是否三方通话
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "是否三方通话")]
		public bool IsThreePartyConference { get; set; }

		/// <summary>
		/// 重点关注事件,保存前端选择，用于返回前端数据
		/// </summary>
		//[SugarColumn(ColumnDescription = "重点关注事件")]
		public string? FocusOnEvents { get; set; }

		/// <summary>
		/// 重点关注事件名称，保存前端选择，用于返回前端数据
		/// </summary>
		//[SugarColumn(ColumnDescription = "重点关注事件名称")]
		public string? FocusOnEventsName { get; set; }

		/// <summary>
		/// 待发布人Id
		/// </summary>
		//[SugarColumn(ColumnDescription = "待发布人ID")]
		public string? WaitForPublisherId { get; set; }

		/// <summary>
		/// 是否政民互动公开
		/// </summary>
		//[SugarColumn(DefaultValue = "f", ColumnDescription = "是否政民互动公开")]
		public bool IsProvinceZmhd { get; set; }

		/// <summary>
		/// 初审人姓名
		/// </summary>
		//[SugarColumn(ColumnDescription = "初审人姓名")]
		public string? AuditFirstName { get; set; }

		/// <summary>
		/// 初审时间
		/// </summary>
		//[SugarColumn(ColumnDescription = "初审时间")]
		public DateTime? AuditFirstTime { get; set; }

		/// <summary>
		/// 政民互动公开ID
		/// </summary>
		//[SugarColumn(ColumnDescription = "政民互动公开ID")]
		public string? OrderProvinceZmhdId { get; set; }

		/// <summary>
		/// 超期部门
		/// </summary>
		//[SugarColumn(IsIgnore = true, ColumnDescription = "超期部门名称")]
		public string? DaysOverdueOrgName { get; set; }

		/// <summary>
		/// 退回截至时间
		/// </summary>
		//[SugarColumn(ColumnDescription = "退回截至时间")]
		public DateTime? SendBackAuditEndTime { get; set; }

		/// <summary>
		/// 话务提醒是否转办
		/// </summary>
		//[SugarColumn(ColumnDescription = "话务提醒是否转办")]
		public bool? IsForwarded { get; set; }

		#region 回访信息
		/// <summary>
		/// 话务员评价（话务评价）
		/// </summary>
		//[SugarColumn(ColumnDescription = "话务员评价")]
		public ESeatEvaluate? SeatEvaluate { get; set; }

		/// <summary>
		/// 部门办件结果
		/// </summary>
		//[SugarColumn(ColumnDataType = "json", ColumnDescription = "部门办件结果", IsJson = true, IsNullable = true)]
		public Kv? OrgProcessingResults { get; set; }
		#endregion

		/// <summary>
		/// 老系统工单Id
		/// </summary>
		//[SugarColumn(ColumnDescription = "老系统工单Id")]
		public string? OldOrderId { get; set; }
	}
}