using DataTransmission.Enum;
using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;

namespace DataTransmission.Entity
{
	public class OrderVisit : CreationEntity
	{
		/// <summary>
		/// 工单编码（冗余）
		/// </summary>
		public string No { get; set; }

		/// <summary>
		/// 工单ID
		/// </summary>
		public string OrderId { get; set; }

		/// <summary>
		/// 工单
		/// </summary>
		//[Navigate(NavigateType.OneToOne, nameof(OrderId))]
		//public Order Order { get; set; }

		/// <summary>
		/// 回访状态
		/// </summary>
		public EVisitState VisitState { get; set; }

		/// <summary>
		/// 回访方式
		/// </summary>
		//[SugarColumn(IsNullable = true)]
		public EVisitType? VisitType { get; set; }

		/// <summary>
		/// 发布时间
		/// </summary>
		public DateTime PublishTime { get; set; }

		/// <summary>
		/// 回访人
		/// </summary>
		//[SugarColumn(IsNullable = true)]
		public string? EmployeeId { get; set; }

		/// <summary>
		/// 回访人（对象）
		///// </summary>
		//[Navigate(NavigateType.OneToOne, nameof(EmployeeId))]
		//public User? Employee { get; set; }

		/// <summary>
		/// 是否接通
		/// </summary>
		//[SugarColumn(IsNullable = true)]
		public bool? IsPutThrough { get; set; }

		/// <summary>
		/// 重办状态
		/// </summary>
		//[SugarColumn(IsNullable = true)]
		public EAgainState? AgainState { get; set; }

		/// <summary>
		/// 回访时间
		/// </summary>
		//[SugarColumn(IsNullable = true)]
		public DateTime? VisitTime { get; set; }

		/// <summary>
		/// 回访明细
		/// </summary>
		//[Navigate(NavigateType.OneToMany, nameof(OrderVisitDetail.VisitId))]
		//public List<OrderVisitDetail> OrderVisitDetails { get; set; }

		/// <summary>
		/// 当前评价结果
		/// </summary>
		//[SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true)]
		public Kv? NowEvaluate { get; set; }

		/// <summary>
		/// 是否可以处理
		/// </summary>
		public bool IsCanHandle { get; set; }

		/// <summary>
		/// 是否可以AI回访
		/// </summary>
		public bool? IsCanAiVisit { get; set; }

		/// <summary>
		/// 渠道为电话时，此字段存在
		/// </summary>
		public string? CallId { get; set; }

		/// <summary>
		/// 第一次电话回访拨打时间
		/// </summary>
		public DateTime? FirstVisitTime { get; set; }

		/// <summary>
		/// 最后一次电话回访拨打时间
		/// </summary>
		public DateTime? LastVisitTime { get; set; }

		/// <summary>
		/// 智能回访次数
		/// </summary>
		//[SugarColumn(DefaultValue = "0")]
		public int AiVisitCount { get; set; }

		/// <summary>
		/// 智能回访录音地址
		/// </summary>
		public string? RecordUrl { get; set; }

		/// <summary>
		/// 部门扭转
		/// </summary>
		public bool? OrgJudge { get; set; }
		/// <summary>
		/// 坐席扭转
		/// </summary>
		public bool? SeatJudge { get; set; }
		/// <summary>
		/// 评判状态
		/// </summary>
		public EJudgeState? JudgeState { get; set; }
		/// <summary>
		/// 评判意见
		/// </summary>
		public string? JudgeContent { get; set; }

		/// <summary>
		/// 评判人Id
		/// </summary>
		public string? JudgeUserId { get; set; }

		/// <summary>
		/// 评判人名称
		/// </summary>
		public string? JudgeUserName { get; set; }

		/// <summary>
		/// 评判时间
		/// </summary>
		public DateTime? JudgeTime { get; set; }

		/// <summary>
		/// 是否有效智能回访
		/// </summary>
		public bool? IsEffectiveAiVisit { get; set; }

		/// <summary>
		/// 是否批量回访
		/// </summary>
		public bool? IsBatchVisit { get; set; }

		public void AiVisitTime()
		{
			LastVisitTime = DateTime.Now;
			if (FirstVisitTime is null)
			{
				FirstVisitTime = LastVisitTime;
			}
		}

	}
}