<template>
    <div class="business-followUp-container layout-pd">
      <!-- 搜索  -->
      <el-card shadow="never">
        <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent class="mt15" label-width="100px">
          <el-row :gutter="10">
            <el-col :span="8">
              <el-form-item label="关键字" prop="Keyword">
                <el-input v-model="state.queryParams.Keyword" placeholder="工单编码/标题" clearable @keyup.enter="queryList" />
              </el-form-item>
            </el-col>
            <el-col :span="8">
              <el-form-item label="回访状态" prop="AcceptType">
                <el-select v-model="state.queryParams.AcceptType" placeholder="请选择回访状态" multiple clearable class="w100">
                  <el-option v-for="item in state.acceptTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
                </el-select>
              </el-form-item>
            </el-col>
            <transition name="el-zoom-in-top">
              <el-col :span="8" v-show="!searchCol">
                <el-form-item label="受理时间" prop="crTime">
                  <el-date-picker
                      v-model="state.queryParams.crTime"
                      type="datetimerange"
                      unlink-panels
                      range-separator="至"
                      start-placeholder="开始时间"
                      end-placeholder="结束时间"
                      :shortcuts="shortcuts"
                      @change="timeStartChangeCr"
                      value-format="YYYY-MM-DD[T]HH:mm:ss"
                  />
                </el-form-item>
              </el-col>
            </transition>
            <transition name="el-zoom-in-top">
              <el-col :span="8" v-show="!searchCol">
                <el-form-item label="归档时间" prop="exTime">
                  <el-date-picker
                      v-model="state.queryParams.exTime"
                      type="datetimerange"
                      unlink-panels
                      range-separator="至"
                      start-placeholder="开始时间"
                      end-placeholder="结束时间"
                      :shortcuts="shortcuts"
                      @change="timeStartChangeEx"
                      value-format="YYYY-MM-DD[T]HH:mm:ss"
                  />
                </el-form-item>
              </el-col>
            </transition>
            <transition name="el-zoom-in-top">
              <el-col :span="8" v-show="!searchCol">
                <el-form-item label="回访时间" prop="exTime">
                  <el-date-picker
                      v-model="state.queryParams.exTime"
                      type="datetimerange"
                      unlink-panels
                      range-separator="至"
                      start-placeholder="开始时间"
                      end-placeholder="结束时间"
                      :shortcuts="shortcuts"
                      @change="timeStartChangeEx"
                      value-format="YYYY-MM-DD[T]HH:mm:ss"
                  />
                </el-form-item>
              </el-col>
            </transition>
            <transition name="el-zoom-in-top">
              <el-col :span="8" v-show="!searchCol">
                <el-form-item label="回访方式" prop="AcceptType">
                  <el-select v-model="state.queryParams.AcceptType" placeholder="请选择回访方式" multiple clearable class="w100">
                    <el-option v-for="item in state.acceptTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
                  </el-select>
                </el-form-item>
              </el-col>
            </transition>
            <el-col :span="8">
              <div class="flex-end w100">
                <el-button type="primary" @click="queryList" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
                <el-button @click="resetQuery(ruleFormRef)" v-waves class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
                <el-button link type="primary" @click="closeSearch">
                  {{ searchCol ? '展开' : '收起' }}
                  <SvgIcon :class="{ 'is-reverse': searchCol }" name="ele-ArrowUp" class="mr5 arrow" size="18px" />
                </el-button>
              </div>
            </el-col>
          </el-row>
        </el-form>
      </el-card>
      <el-card shadow="never">
          <!-- 功能按钮 -->
          <div class="flex-center-between mb20 mt20">
            <p class="table-title">信息列表</p>
            <div>
              <el-button type="primary" @click="onTextMessageFollowUp" :disabled="!multipleSelection.length" v-auth="'business:followUp:textMessage'">短信回访</el-button>
            </div>
          </div>
          <!-- 表格 -->
          <el-table :data="state.tableList" v-loading="state.loading" row-key="id" ref="multipleTableRef" @selection-change="handleSelectionChange">
            <el-table-column type="selection" width="55" />
            <el-table-column type="index" width="60" label="序号" />
            <el-table-column label="工单标题" show-overflow-tooltip width="400">
              <template #default="{ row }">
                <el-button link type="primary">{{ row.title }}</el-button>
              </template>
            </el-table-column>
            <el-table-column label="工单编码" prop="no" show-overflow-tooltip width="150">
              <template #default="{row}">
                <span>{{ row.no }}</span>
              </template>
            </el-table-column>
            <el-table-column prop="employeeName" label="受理坐席" show-overflow-tooltip width="170">
              <template #default="{row}">
                <span>{{ row.employeeName + '[' + row.employeeStaffNo + ']' }}</span>
              </template>
            </el-table-column>
            <el-table-column prop="expiredTime" label="受理时间" show-overflow-tooltip width="170">
              <template #default="{row}">
                <span>{{ formatDate(row.expiredTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
              </template>
            </el-table-column>
            <el-table-column prop="expiredTime" label="归档时间" show-overflow-tooltip width="170">
              <template #default="{ row }">
                <span>{{ formatDate(row.expiredTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
              </template>
            </el-table-column>
            <el-table-column prop="employeeName" label="回访状态" show-overflow-tooltip width="170">
              <template #default="{row}">
                <!-- 已回访 -->
                <span style="color: var(--el-color-info)" v-if="row.status === 0">{{ row.statusText }}</span>
                <el-button v-else link v-auth="'business:followUp:phone'" type="primary">回访</el-button>
              </template>
            </el-table-column>
            <el-table-column label="回访人" prop="no" show-overflow-tooltip width="150">
              <template #default="{row}">
                <span>{{ row.no }}</span>
              </template>
            </el-table-column>
            <el-table-column prop="expiredTime" label="回访时间" show-overflow-tooltip width="170">
              <template #default="{ row }">
                <span>{{ formatDate(row.expiredTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
              </template>
            </el-table-column>
            <el-table-column label="回访方式" prop="no" show-overflow-tooltip width="150">
              <template #default="{row}">
                <span>{{ row.no }}</span>
              </template>
            </el-table-column>
            <el-table-column label="操作" width="150" fixed="right" align="center">
              <template #default="{ row }">
                <el-button link v-if="row.status === 0" type="danger" @click="onDetail(row)" title="删除工单" v-auth="'business:followUp:detail'">
                  详情
                </el-button>
              </template>
            </el-table-column>
            <template #empty>
              <Empty />
            </template>
          </el-table>
          <!-- 分页 -->
          <pagination
              :total="state.total"
              v-model:page="state.queryParams.PageIndex"
              v-model:limit="state.queryParams.PageSize"
              @pagination="queryList"
          />
      </el-card>
        <!-- 电话回访 -->
      <follow-up-phone ref="followUpPhoneRef" @updateList="queryList" />
    </div>
</template>

<script setup lang="ts" name="orderFollowUp">
import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
import {  listBaseData } from '/@/api/business/order';
import {ElMessage, ElMessageBox, FormInstance} from 'element-plus';
import { auth } from '/@/utils/authFunction';
import { throttle,shortcuts } from '/@/utils/tools';
import { formatDate } from '/@/utils/formatTime';
// 引入组件
const FollowUpPhone = defineAsyncComponent(()=>import('/@/views/business/followUp/component/Follow-up-phone.vue'))

// 定义变量内容
const ruleFormRef = ref<RefType>();
const followUpPhoneRef = ref<RefType>();
const searchCol = ref(true);
const state = reactive(<any>{
  queryParams: {
    // 查询条件
    PageIndex: 1,
    PageSize: 10,
    Keyword: '', // 关键字
    Content: '', // 工单内容
    AcceptType: '', // 受理类型
    Channel: '', // 渠道
    HotspotId: [], // 热点
    OrgCode: [], // 机构
    NameOrNo: '', // 受理坐席
    crTime: [], // 创建时间
    CreationTimeStart: '', // 创建时间 开始
    CreationTimeEnd: '', // 创建时间 结束
    TransferPhone: '', // 转派人
    EmergencyLevel: [], // 紧急程度
    exTime: [], // 办理期限
    ExpiredTimeStart: '', //办理期限 开始
    ExpiredTimeEnd: '', //办理期限 结束
    PhoneNo: '', // 手机号
    Status: [], // 状态
    pushTypeOptions: '', //
    PushTypeCode: '', //推送类型
  },
  tableList: [], //表单
  loading: false, // 加载
  total: 0, // 总数
  acceptTypeOptions: [], //受理类型
  channelOptions: [], // 来源频道
  emergencyLevelOptions: [], // 紧急程度
  orderStatusOptions: [], // 工单状态
  orgOptions: [], // 部门
  pushTypeOptions: [], //推送分类
  orgData: [], // 机构数据
});
// 展开/收起
const closeSearch = () => {
  searchCol.value = !searchCol.value;
};
const handleTimeChange = (val: string[], startKey: string, endKey: string) => {
  if (val) {
    state.queryParams[startKey] = val[0];
    state.queryParams[endKey] = val[1];
  } else {
    state.queryParams[startKey] = '';
    state.queryParams[endKey] = '';
  }
};
// 受理时间
const timeStartChangeCr = (val: string[]) => {
  handleTimeChange(val, 'CreationTimeStart', 'CreationTimeEnd');
};
// 过期时间
const timeStartChangeEx = (val: string[]) => {
  handleTimeChange(val, 'ExpiredTimeStart', 'ExpiredTimeEnd');
};
// 获取查询条件基础信息
const getBaseData = async () => {
  const res: any = await listBaseData();
  state.acceptTypeOptions = res.result?.acceptTypeOptions ?? [];
  state.channelOptions = res.result?.channelOptions ?? [];
  state.emergencyLevelOptions = res.result?.emergencyLevelOptions ?? [];
  state.orgOptions = res.result?.orgOptions ?? [];
  state.pushTypeOptions = res.result?.pushTypeOptions ?? [];
  state.orderStatusOptions = res.result?.orderStatusOptions ?? [];
};
/** 获取列表 */
const queryList = throttle(() => {
  if (!auth('business:followUp:query')) ElMessage.error('抱歉，您没有权限查看工单回访列表！');
  else {
  }
}, 500);

/** 重置按钮操作 */
const resetQuery = throttle((formEl: FormInstance | undefined) => {
  followUpPhoneRef.value.openDialog();
  if (!formEl) return;
  formEl.resetFields();
  state.queryParams.CreationTimeStart = '';
  state.queryParams.CreationTimeEnd = '';
  state.queryParams.ExpiredTimeStart = '';
  state.queryParams.ExpiredTimeStart = '';
  queryList();
}, 500);
// 短信回访
const onTextMessageFollowUp = ()=>{
  ElMessageBox.confirm('您确定要短信回访吗？', '提示', {
    confirmButtonText: '确定',
    cancelButtonText: '取消',
    type: 'warning',
  })
      .then(() => {
        state.loading = true;

      })
      .catch(() => {
        // 取消
      });
}
onMounted(async () => {
  await getBaseData();
  queryList();
});
// 详情
const onDetail = ()=>{

}
const multipleTableRef = ref<RefType>()
const multipleSelection = ref<any>([])
const handleSelectionChange = (val: any[]) => {
  multipleSelection.value = val
}
</script>

<style scoped lang="scss">
.business-followUp-container {
  .arrow {
    transition: transform var(--el-transition-duration);
    cursor: pointer;
  }
  .arrow.is-reverse {
    transform: rotateZ(-180deg);
  }
}
</style>