<template>
	<div class="business-followUp-container layout-pd">
		<!-- 搜索  -->
		<el-card shadow="never">
			<el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent class="mt15" label-width="100px">
				<el-row :gutter="10">
					<el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8">
						<el-form-item label="关键字" prop="Keyword">
							<el-input v-model="state.queryParams.Keyword" placeholder="工单编码/标题" clearable @keyup.enter="queryList" />
						</el-form-item>
					</el-col>
          <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8">
            <el-form-item label="回访状态" prop="VisitState">
              <el-select v-model="state.queryParams.VisitState" placeholder="请选择回访状态" clearable class="w100">
                <el-option v-for="item in state.visitStateOptions" :value="item.value" :key="item.value" :label="item.label" />
              </el-select>
            </el-form-item>
          </el-col>
          <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8">
            <el-form-item label=" ">
              <div class="w100">
                <el-button type="primary" @click="queryList" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
                <el-button @click="resetQuery(ruleFormRef)" v-waves class="default-button" :loading="state.loading"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
              </div>
            </el-form-item>
          </el-col>
				</el-row>
			</el-form>
		</el-card>
		<el-card shadow="never">
			<!-- 功能按钮 -->
			<div class="mb20">
				<el-button type="primary" @click="onTextMessageFollowUp" :disabled="!multipleSelection.length" v-auth="'business:followUp:textMessage'">
					<SvgIcon name="ele-Message" class="mr5" />短信回访</el-button>
				<el-button type="primary" @click="multiplePeople" :disabled="!multipleSelection.length" v-auth="'business:followUp:multiplePeople'">
					<SvgIcon name="ele-User" class="mr5" />批量分配</el-button>
				<el-button type="primary" @click="smartFollowUp" :disabled="!multipleSelection.length" v-auth="'business:followUp:smart'">
					<SvgIcon name="iconfont icon-diannao1" class="mr5" />智能回访</el-button>
				<el-button type="primary" @click="onExport" :disabled="!multipleSelection.length" v-auth="'business:followUp:export'">
					<SvgIcon name="iconfont icon-daochu" class="mr5" />导出</el-button>
			</div>
			<!-- 表格 -->
			<el-table :data="state.tableData" v-loading="state.loading" row-key="id" ref="multipleTableRef" @selection-change="handleSelectionChange">
				<el-table-column type="selection" width="55" />
				<el-table-column prop="order.no" label="工单编码" show-overflow-tooltip width="150"></el-table-column>
				<el-table-column prop="order.sourceChannel" label="来源方式" show-overflow-tooltip></el-table-column>
        <el-table-column width="100" label="省/市工单" prop="isProvince" >
          <template #default="{ row }">
            <span>{{ row.order?.isProvince ? '省工单' : '市工单' }}</span>
          </template>
        </el-table-column>
				<el-table-column prop="no" label="中心会签" show-overflow-tooltip></el-table-column>
				<el-table-column prop="visitStateText" label="回访状态" show-overflow-tooltip width="100"></el-table-column>
				<el-table-column prop="visitTypeText" label="回访方式" show-overflow-tooltip width="100"></el-table-column>
				<el-table-column label="工单标题" show-overflow-tooltip width="300">
					<template #default="{ row }">
            <span class="color-primary">{{ row.order?.title }}</span>
					</template>
				</el-table-column>
        <el-table-column prop="order.acceptType" label="受理类型" show-overflow-tooltip width="120"></el-table-column>
        <el-table-column prop="order.hotspotName" label="热点分类" show-overflow-tooltip width="200"></el-table-column>
        <el-table-column prop="expiredTime" label="受理人" show-overflow-tooltip width="170">
          <template #default="{ row }">
            <span>{{ row.order?.acceptorName}} <span v-if="row.order?.acceptorStaffNo">[{{row.order?.acceptorStaffNo}}]</span> </span>
          </template>
        </el-table-column>
        <el-table-column prop="order.orgLevelOneName" label="一级部门" show-overflow-tooltip width="150"></el-table-column>
        <el-table-column prop="order.actualHandleOrgName" label="接办部门" show-overflow-tooltip width="150"></el-table-column>
        <el-table-column prop="order.startTime" label="受理时间" show-overflow-tooltip width="170">
          <template #default="{ row }">
            <span>{{ formatDate(row.order?.startTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
          </template>
        </el-table-column>
<!--				<el-table-column prop="expiredTime" label="办结时间" show-overflow-tooltip width="170">
					<template #default="{ row }">
						<span>{{ formatDate(row.expiredTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
					</template>
				</el-table-column>-->
        <el-table-column prop="publishTime" label="发布时间" show-overflow-tooltip width="170">
          <template #default="{ row }">
            <span>{{ formatDate(row.publishTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
          </template>
        </el-table-column>
				<el-table-column prop="creationTime" label="回访任务创建时间" show-overflow-tooltip width="170">
					<template #default="{ row }">
						<span>{{ formatDate(row.creationTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
					</template>
				</el-table-column>
				<el-table-column prop="employeeName" label="回访人" show-overflow-tooltip></el-table-column>
				<el-table-column prop="visitTime" label="回访时间" show-overflow-tooltip width="170">
					<template #default="{ row }">
						<span>{{ formatDate(row.visitTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
					</template>
				</el-table-column>
        <el-table-column prop="no" label="回访标签" show-overflow-tooltip>
          <template #default="{ row }">
            <span v-if="row.isPutThrough == null"></span>
            <span v-else><span>{{ row.isPutThrough ? '已接通' : '未接通' }}</span></span>
          </template>
        </el-table-column>
				<el-table-column prop="no" label="语音评价" show-overflow-tooltip>
          <template #default="{ row }">
              <span v-for="item in row.orderVisitDetails">
                <span v-if="item.visitTarget===10">{{item.voiceEvaluate}}</span>
              </span>
          </template>
        </el-table-column>
				<el-table-column prop="no" label="话务员满意度" show-overflow-tooltip width="150">
          <template #default="{ row }">
            <span v-for="item in row.orderVisitDetails">
                <span v-if="item.visitTarget===10">{{item.seatEvaluate}}</span>
              </span>
          </template>
        </el-table-column>
				<el-table-column label="操作" width="160" fixed="right" align="center">
					<template #default="{ row }">
            <el-button link type="primary" @click="onOrderDetail(row)" title="查看工单详情" v-auth="'business:followUp:detail'"> 工单详情 </el-button>
						<el-button link type="primary" @click="followUpDetail(row)" title="查看回访详情" v-auth="'business:followUp:detail'">
							回访详情
						</el-button>
					</template>
				</el-table-column>
				<template #empty>
					<Empty />
				</template>
			</el-table>
			<!-- 分页 -->
			<pagination
				:total="state.total"
				v-model:page="state.queryParams.PageIndex"
				v-model:limit="state.queryParams.PageSize"
				@pagination="queryList"
			/>
		</el-card>
    <!-- 工单详情 -->
    <order-detail ref="OrderDetailRef" @updateList="queryList" />
    <!-- 回访详情 -->
    <follow-up-detail-com ref="followUpDetailComRef" @updateList="queryList" />
	</div>
</template>

<script setup lang="ts" name="orderFollowUp">
import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
import { ElButton, ElMessage, ElMessageBox, FormInstance } from 'element-plus';
import { auth } from '/@/utils/authFunction';
import { throttle } from '/@/utils/tools';
import { formatDate } from '/@/utils/formatTime';
import { useRouter } from 'vue-router';
import {visitList} from "/@/api/business/followUp";

// 引入组件
const FollowUpDetailCom = defineAsyncComponent(() => import('/@/views/business/followUp/component/Follow-up-detail.vue')); // 回访
const OrderDetail = defineAsyncComponent(() => import('/@/views/business/order/components/Order-detail.vue'));  // 工单详情

// 定义变量内容
const ruleFormRef = ref<RefType>(); // 表单ref
const router = useRouter(); // 路由
const state = reactive(<any>{
	queryParams: {
		// 查询条件
		PageIndex: 1,
		PageSize: 10,
		Keyword: '', // 关键字
    VisitState:'0', // 回访状态
	},
	tableData: [], //表单
	loading: false, // 加载
	total: 0, // 总数
  visitStateOptions: [
    {
      label:'全部',
      value:'0'
    },
    {
      label:'已回访',
      value:'1'
    },
    {
      label:'待回访',
      value:'2'
    }
  ], // 回访状态
});
/** 获取列表 */
const queryList = throttle(() => {
	if (!auth('business:followUp:query')) ElMessage.error('抱歉，您没有权限查看回访列表！');
	else {
    state.loading = true;
    visitList(state.queryParams).then((res: any) => {
      state.tableData = res.result?.items ?? [];
      state.total = res.result?.total ?? 0;
      state.loading = false;
    }).catch((err: any) => {
      state.loading = false;
    })
	}
}, 300);

/** 重置按钮操作 */
const resetQuery = throttle((formEl: FormInstance | undefined) => {
	if (!formEl) return;
	formEl.resetFields();
	queryList();
}, 300);
// 短信回访
const onTextMessageFollowUp = () => {
	ElMessageBox.confirm('您确定要短信回访吗？', '提示', {
		confirmButtonText: '确定',
		cancelButtonText: '取消',
		type: 'warning',
	})
		.then(() => {
			state.loading = true;
		})
		.catch(() => {
			// 取消
		});
};
// 批量分配
const multiplePeople = () => {
	console.log('批量分配');
};
// 智能回访
const smartFollowUp = () => {
	console.log('智能回访');
};
// 表格多选
const multipleTableRef = ref<RefType>();
const multipleSelection = ref<any>([]);
const handleSelectionChange = (val: any[]) => {
	multipleSelection.value = val;
};
// 导出
const onExport = () => {
	console.log('导出');
};
// 工单详情
const OrderDetailRef = ref<RefType>();
const onOrderDetail = (row: any) => {
  OrderDetailRef.value.openDialog(row.order);
};
// 回访详情
const followUpDetailComRef = ref<RefType>();
const followUpDetail = (row: any) => {
  if([10,20].includes(row.visitState)){
    followUpDetailComRef.value.openDialog(row,'回访');
  }else {
    followUpDetailComRef.value.openDialog(row,'回访详情');
  }
};
// 修改回访
const editFollowUp = (row: any) => {
  followUpDetailComRef.value.openDialog(row,'回访修改');
};
onMounted(() => {
	queryList();
});
</script>

<style scoped lang="scss">
.business-followUp-container {
}
</style>
