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@@ -0,0 +1,379 @@
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+<template>
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+ <div class="business-visit-voice-container layout-padding">
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+ <div class="layout-padding-auto layout-padding-view pd20">
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+ <el-form :model="state.queryParams" ref="ruleFormRef" inline @submit.native.prevent :disabled="state.loading">
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+ <el-form-item label="任务名称" prop="Keyword">
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+ <el-input v-model.trim="state.queryParams.Keyword" placeholder="回访任务名称" clearable @keyup.enter="handleQuery" class="keyword-input" />
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+ </el-form-item>
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+ <el-form-item label="任务状态" prop="AiOrderVisitTaskState">
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+ <el-select v-model="state.queryParams.AiOrderVisitTaskState" placeholder="请选择任务状态" @change="handleQuery" clearable>
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+ <el-option v-for="item in aiOrderVisitTaskState" :value="item.key" :key="item.key" :label="item.value" />
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+ </el-select>
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+ </el-form-item>
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+ <el-form-item label="工单编码" prop="No">
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+ <el-input v-model.trim="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" class="keyword-input" />
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+ </el-form-item>
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+ <el-form-item>
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+ <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
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+ <el-button @click="drawer = true" class="default-button"> <SvgIcon name="ele-Search" class="mr5" />更多查询</el-button>
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+ </el-form-item>
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+ </el-form>
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+ <vxe-toolbar
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+ ref="toolbarRef"
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+ :loading="state.loading"
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+ custom
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+ :refresh="{
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+ queryMethod: handleQuery,
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+ }"
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+ :tools="[{ toolRender: { name: 'exportCurrent' } }, { toolRender: { name: 'exportAll' } }]"
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+ >
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+ <template #buttons>
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+ <el-button type="primary" @click="onAddVisit" v-auth="'business:visit:voice:add'" :loading="state.loading">
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+ <SvgIcon name="ele-Plus" class="mr5" /> 创建任务
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+ </el-button>
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+ </template>
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+ </vxe-toolbar>
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+ <div style="overflow: hidden; width: 100%; height: 100%; flex: 1">
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+ <vxe-table
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+ border
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+ :loading="state.loading"
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+ :data="state.tableData"
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+ :column-config="{ resizable: true }"
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+ :row-config="{ isCurrent: true, isHover: true, height: 30, useKey: true }"
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+ ref="tableRef"
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+ height="auto"
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+ auto-resize
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+ show-overflow
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+ :scrollY="{ enabled: true, gt: 100 }"
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+ id="businessVisitVoice"
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+ :custom-config="{
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+ storage: true,
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+ }"
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+ :params="{ exportMethod: getSmartVisitExport, exportParams: requestParams }"
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+ showHeaderOverflow
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+ >
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+ <vxe-column field="name" title="回访任务名称" min-width="200"></vxe-column>
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+ <vxe-column field="beginTime" title="开始时间" width="160">
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+ <template #default="{ row }">
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+ {{ formatDate(row.beginTime, 'YYYY-mm-dd HH:MM:SS') }}
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+ </template>
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+ </vxe-column>
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+ <vxe-column field="endTime" title="结束时间" width="160">
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+ <template #default="{ row }">
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+ {{ formatDate(row.endTime, 'YYYY-mm-dd HH:MM:SS') }}
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+ </template>
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+ </vxe-column>
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+ <vxe-column field="hasVisitCount" title="回访任务总数量" width="140"></vxe-column>
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+ <vxe-column field="visitedCount" title="回访任务成功数量" width="140"></vxe-column>
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+ <vxe-column field="visitedFailCount" title="回访任务失败数量" width="140"></vxe-column>
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+ <vxe-column field="taskStateText" title="任务完成状态" width="130"></vxe-column>
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+ <vxe-column field="creatorName" title="创建人" width="130"></vxe-column>
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+ <vxe-column field="creationTime" title="创建时间" width="160">
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+ <template #default="{ row }">
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+ {{ formatDate(row.creationTime, 'YYYY-mm-dd HH:MM:SS') }}
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+ </template>
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+ </vxe-column>
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+ <vxe-column title="操作" fixed="right" width="220" align="center">
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+ <template #default="{ row }">
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+ <el-button link type="primary" @click="onDetail(row)" title="回访明细"> 回访明细 </el-button>
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+ <el-button
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+ link
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+ type="primary"
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+ v-show="[5].includes(row.taskState)"
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+ @click="onTermination(row)"
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+ title="终止回访任务"
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+ v-auth="'business:visit:voice:termination'"
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+ >
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+ 终止任务
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+ </el-button>
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+ <el-button
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+ link
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+ type="primary"
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+ v-show="[5].includes(row.taskState)"
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+ @click="onStart(row)"
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+ title="启动任务"
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+ v-auth="'business:visit:voice:start'"
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+ >
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+ 启动
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+ </el-button>
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+ <el-button
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+ link
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+ type="primary"
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+ v-show="[1, 2].includes(row.taskState)"
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+ @click="onPause(row)"
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+ title="暂停任务"
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+ v-auth="'business:visit:voice:pause'"
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+ >
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+ 暂停
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+ </el-button>
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+ </template>
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+ </vxe-column>
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+ </vxe-table>
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+ </div>
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+ <pagination
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+ @pagination="queryList"
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+ :total="state.total"
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+ v-model:current-page="state.queryParams.PageIndex"
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+ v-model:page-size="state.queryParams.PageSize"
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+ :disabled="state.loading"
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+ />
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+ </div>
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+ <el-drawer v-model="drawer" title="更多查询" size="500px">
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+ <el-form :model="state.queryParams" ref="drawerRuleFormRef" @submit.native.prevent label-width="90px" :disabled="state.loading">
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+ <el-form-item label="创建时间" prop="crTime">
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+ <el-date-picker
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+ v-model="state.queryParams.crTime"
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+ type="datetimerange"
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+ unlink-panels
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+ range-separator="至"
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+ start-placeholder="开始时间"
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+ end-placeholder="结束时间"
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+ :shortcuts="shortcuts"
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+ @change="handleQuery"
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+ value-format="YYYY-MM-DD[T]HH:mm:ss"
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+ :default-time="defaultTimeStartEnd"
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+ />
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+ </el-form-item>
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+ <el-form-item label="开始时间" prop="startTime">
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+ <el-date-picker
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+ v-model="state.queryParams.startTime"
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+ type="datetimerange"
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+ unlink-panels
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+ range-separator="至"
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+ start-placeholder="开始时间"
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+ end-placeholder="结束时间"
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+ :shortcuts="shortcuts"
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+ @change="handleQuery"
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+ value-format="YYYY-MM-DD[T]HH:mm:ss"
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+ :default-time="defaultTimeStartEnd"
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+ />
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+ </el-form-item>
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+ <el-form-item label="结束时间" prop="endTime">
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+ <el-date-picker
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+ v-model="state.queryParams.endTime"
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+ type="datetimerange"
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+ unlink-panels
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+ range-separator="至"
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+ start-placeholder="开始时间"
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+ end-placeholder="结束时间"
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+ :shortcuts="shortcuts"
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+ @change="handleQuery"
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+ value-format="YYYY-MM-DD[T]HH:mm:ss"
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+ :default-time="defaultTimeStartEnd"
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+ />
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+ </el-form-item>
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+ </el-form>
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+ <template #footer>
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+ <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
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+ <el-button @click="resetQuery(drawerRuleFormRef)" class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
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+ </template>
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+ </el-drawer>
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+ <!-- 选择需要语音回访的工单 -->
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+ <voice-visit-add ref="voiceVisitAddRef" @updateList="refreshList" />
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+ <!-- 回访明细 -->
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+ <voice-visit-detail ref="voiceVisitDetailRef" @updateList="refreshList" />
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+ </div>
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+</template>
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+
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+<script lang="tsx" setup name="businessVisitVoice">
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+import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
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+import { ElMessage, ElMessageBox, FormInstance } from 'element-plus';
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+import { formatDate } from '@/utils/formatTime';
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+import { getSmartVisitBaseData, getSmartVisitExport, getSmartVisitList } from '@/api/smartVisit';
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+import { smartCallOutTaskPause, smartCallOutTaskStart, smartCallOutTaskStop } from '@/api/auxiliary/smartCallOut';
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+import { defaultTimeStartEnd, shortcuts } from '@/utils/constants';
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+import Other from '@/utils/other';
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+
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+// 引入组件
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+const VoiceVisitAdd = defineAsyncComponent(() => import('@/views/business/visit/components/Voice-visit-add.vue')); // 选择需要语音回访的工单
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+const VoiceVisitDetail = defineAsyncComponent(() => import('@/views/business/visit/components/Voice-visit-Detail.vue')); // 回访明细
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+const pagination = defineAsyncComponent(() => import('@/components/ProTable/components/Pagination.vue')); // 分页
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+
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+// 定义变量内容
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+const state = reactive<any>({
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+ loading: false, // 加载状态
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+ queryParams: {
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+ // 查询参数
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+ PageIndex: 1,
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+ PageSize: 20,
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+ Keyword: null,
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+ AiOrderVisitTaskState: null,
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+ crTime: [],
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+ StartTime: null,
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+ EndTime: null,
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+ startTime: [],
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+ AiVisitTimeBeginStart: null,
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+ AiVisitTimeBeginEnd: null,
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+ endTime: [],
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+ AiVisitTimeEndStart: null,
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+ AiVisitTimeEndEnd: null,
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+ No: null, // 工单编码
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+ },
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+ total: 0, // 总条数
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+ tableData: [], // 表格数据
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+});
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+// 手动查询，将页码设置为1
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+const handleQuery = () => {
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+ state.queryParams.PageIndex = 1;
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+ queryList();
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+};
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+// 刷新列表
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+const refreshList = () => {
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+ queryList();
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+};
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+const requestParams = ref<EmptyObjectType>({});
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+// 获取参数列表
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+const queryList = () => {
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+ return new Promise((resolve, reject) => {
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+ state.loading = true;
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+ requestParams.value = Other.deepClone(state.queryParams);
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+ requestParams.value.StartTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[0];
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+ requestParams.value.EndTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
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+ Reflect.deleteProperty(requestParams.value, 'crTime');
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+ requestParams.value.AiVisitTimeBeginStart = state.queryParams.startTime === null ? null : state.queryParams.startTime[0];
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+ requestParams.value.AiVisitTimeBeginEnd = state.queryParams.startTime === null ? null : state.queryParams.startTime[1];
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+ Reflect.deleteProperty(requestParams.value, 'startTime');
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+ requestParams.value.AiVisitTimeEndStart = state.queryParams.endTime === null ? null : state.queryParams.endTime[0];
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+ requestParams.value.AiVisitTimeEndEnd = state.queryParams.endTime === null ? null : state.queryParams.endTime[1];
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+ Reflect.deleteProperty(requestParams.value, 'endTime');
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+ getSmartVisitList(requestParams.value)
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+ .then((res) => {
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+ state.tableData = res.result.items ?? [];
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+ state.total = res.result.total ?? 0;
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+ state.loading = false;
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+ resolve(res);
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+ })
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+ .catch(() => {
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+ state.loading = false;
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+ reject();
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+ });
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+ });
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+};
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+// 页面基础数据
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+const aiOrderVisitTaskState = ref<EmptyArrayType>([]);
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+const getBaseData = async () => {
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+ try {
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+ const { result } = await getSmartVisitBaseData();
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+ aiOrderVisitTaskState.value = result.aiOrderVisitTaskState;
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+ } catch (e) {
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+ console.log(e);
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+ }
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+};
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+// 重置表单
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+const drawerRuleFormRef = ref();
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+const ruleFormRef = ref<RefType>(null); // 表单ref
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+const resetQuery = (formEl: FormInstance | undefined) => {
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+ if (!formEl) return;
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+ formEl.resetFields();
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+ ruleFormRef.value?.resetFields();
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+ queryList();
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+};
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+// 新增回访任务
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+const voiceVisitAddRef = ref<RefType>();
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+const onAddVisit = () => {
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+ voiceVisitAddRef.value.openDialog();
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+};
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+// 回访明细
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+const voiceVisitDetailRef = ref<RefType>();
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+const onDetail = (row: any) => {
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+ voiceVisitDetailRef.value.openDialog(row);
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+};
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+// 终止智能回访任务
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+const onTermination = (row: any) => {
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+ ElMessageBox.confirm(`您确定要终止回访任务【${row.name}】吗？`, '提示', {
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+ confirmButtonText: '确定',
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+ cancelButtonText: '取消',
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+ type: 'warning',
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+ draggable: true,
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+ cancelButtonClass: 'default-button',
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+ autofocus: false,
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+ })
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+ .then(() => {
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+ state.loading = true;
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+ // 1 :智能回访 2：批量外呼
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+ smartCallOutTaskStop({ id: row.id, typeId: 1 })
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+ .then(() => {
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+ ElMessage({
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+ type: 'success',
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+ message: '终止任务成功',
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+ });
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+ queryList();
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+ state.loading = false;
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+ })
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+ .catch(() => {
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+ state.loading = false;
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+ });
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+ })
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+ .catch(() => {
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+ // 取消
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+ });
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+};
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+// 启动任务
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+const onStart = (row: any) => {
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+ ElMessageBox.confirm(`您确定要启动回访任务【${row.name}】吗？`, '提示', {
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+ confirmButtonText: '确定',
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+ cancelButtonText: '取消',
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+ type: 'warning',
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+ draggable: true,
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+ cancelButtonClass: 'default-button',
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+ autofocus: false,
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+ })
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+ .then(() => {
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+ smartCallOutTaskStart({ id: row.id, typeId: 1 })
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+ .then(() => {
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+ ElMessage({
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+ type: 'success',
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+ message: '启动任务成功',
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+ });
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+ queryList();
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+ state.loading = false;
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+ })
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+ .catch(() => {
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+ state.loading = false;
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+ });
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+ })
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+ .catch(() => {
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+ // 取消
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+ });
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+};
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+// 暂停任务
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+const onPause = (row: any) => {
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+ ElMessageBox.confirm(`您确定要暂停回访任务【${row.name}】吗？`, '提示', {
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+ confirmButtonText: '确定',
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+ cancelButtonText: '取消',
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+ type: 'warning',
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+ draggable: true,
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+ cancelButtonClass: 'default-button',
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+ autofocus: false,
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+ })
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+ .then(() => {
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+ smartCallOutTaskPause({ id: row.id, typeId: 1 })
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+ .then(() => {
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+ ElMessage({
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+ type: 'success',
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+ message: '暂停任务成功',
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+ });
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+ queryList();
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+ state.loading = false;
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+ })
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+ .catch(() => {
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+ state.loading = false;
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+ });
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+ })
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+ .catch(() => {
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+ // 取消
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+ });
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+};
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+const drawer = ref(false);
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+const toolbarRef = ref<RefType>();
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+const tableRef = ref<RefType>();
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|
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+// 页面加载时
|
|
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+onMounted(() => {
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|
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+ queryList().then(() => {
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|
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+ getBaseData();
|
|
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+ });
|
|
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+ if (tableRef.value && toolbarRef.value) {
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|
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+ tableRef.value.connect(toolbarRef.value);
|
|
|
+ }
|
|
|
+});
|
|
|
+</script>
|
zhangchong