reactor:489 新增坐席退回统计表

src/api/statistics/center.ts

@@ -916,4 +916,54 @@ export const statisticsCenterDelayAuditExport = (data: object) => {
   }, {
     reduce_data_format: false
   });
+}
+/**
+ * @description 坐席退回中心统计
+ * @param {object} params
+ */
+export const centerRefundSeatCenter = (params: object) => {
+  return request({
+    url: `/api/v1/BiOrder/seat_sendback_statistics`,
+    method: 'get',
+    params,
+  });
+}
+/**
+ * @description 坐席退回中心统计导出
+ * @param {object} data
+ */
+export const centerRefundSeatCenterExport = (data: object) => {
+  return request({
+    url: `/api/v1/BiOrder/seat_sendback_statistics/_export`,
+    method: 'post',
+    data,
+    responseType: 'blob',
+  }, {
+    reduce_data_format: false
+  });
+}
+/**
+ * @description 坐席退回中心统计明细
+ * @param {object} params
+ */
+export const centerRefundSeatCenterDetail = (params: object) => {
+  return request({
+    url: `/api/v1/BiOrder/seat_sendback_detail`,
+    method: 'get',
+    params,
+  });
+}
+/**
+ * @description 坐席退回中心统计明细导出
+ * @param {object} data
+ */
+export const centerRefundSeatCenterDetailExport = (data: object) => {
+  return request({
+    url: `/api/v1/BiOrder/seat_sendback_detail/_export`,
+    method: 'post',
+    data,
+    responseType: 'blob',
+  }, {
+    reduce_data_format: false
+  });
 }

src/router/route.ts

@@ -691,6 +691,15 @@ export const dynamicRoutes: Array<RouteRecordRaw> = [
 			isKeepAlive: true,
 		},
 	},
+	{
+		path: '/statistics/center/detailSeatsBack',
+		name: 'statisticsCenterDetailSeatsBack',
+		component: () => import('@/views/statistics/center/detailSeatsBack.vue'),
+		meta: {
+			title: '坐席退回统计明细',
+			isKeepAlive: true,
+		},
+	},
 	{
 		path: '/statistics/center/detailOrderNum',
 		name: 'statisticsCenterDetailOrderNum',

src/views/statistics/center/detailSeatsBack.vue

@@ -0,0 +1,296 @@
+<template>
+	<div class="statistics-center-detail-seat-seats-back-container layout-padding">
+		<div class="layout-padding-auto layout-padding-view pd20">
+			<vxe-grid v-bind="gridOptions" v-on="gridEvents">
+				<template #form>
+					<el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline :disabled="gridOptions.loading">
+						<el-form-item prop="crTime" label="查询时间">
+							<el-date-picker
+								v-model="state.queryParams.crTime"
+								type="datetimerange"
+								unlink-panels
+								range-separator="至"
+								start-placeholder="开始时间"
+								end-placeholder="结束时间"
+								:shortcuts="shortcuts"
+								@change="handleQuery"
+								value-format="YYYY-MM-DD[T]HH:mm:ss"
+								:default-time="defaultTimeStartEnd"
+								:clearable="false"
+							/>
+						</el-form-item>
+						<el-form-item label="工单标题" prop="Title">
+							<el-input v-model="state.queryParams.Title" placeholder="工单标题" clearable @keyup.enter="handleQuery" class="keyword-input" />
+						</el-form-item>
+						<el-form-item label="工单编码" prop="No">
+							<el-input v-model="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" class="keyword-input" />
+						</el-form-item>
+						<el-form-item>
+							<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
+							<!--							<el-button @click="drawer = true" class="default-button"> <SvgIcon name="ele-Search" class="mr5" />更多查询</el-button>-->
+							<el-button @click="resetQuery(ruleFormRef)" v-waves class="default-button" :loading="state.loading">
+								<SvgIcon name="ele-Refresh" class="mr5" />重置
+							</el-button>
+						</el-form-item>
+					</el-form>
+				</template>
+				<template #order_detail="{ row }">
+					<order-detail :order="{ ...row }" @updateList="queryList">{{ row?.title }}</order-detail>
+				</template>
+				<template #pager>
+					<pagination
+						@pagination="queryList"
+						:total="state.total"
+						v-model:current-page="state.queryParams.PageIndex"
+						v-model:page-size="state.queryParams.PageSize"
+						:disabled="state.loading"
+					/>
+				</template>
+			</vxe-grid>
+		</div>
+		<!--	更多查询	-->
+		<el-drawer v-model="drawer" title="更多查询" size="500px">
+			<el-form :model="state.queryParams" ref="drawerRuleFormRef" @submit.native.prevent label-width="100px">
+				<el-form-item label="来源渠道" prop="Channel">
+					<el-select v-model="state.queryParams.Channel" placeholder="请选择来源渠道" clearable @change="handleQuery">
+						<el-option v-for="item in state.channelOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="受理类型" prop="AcceptType">
+					<el-select v-model="state.queryParams.AcceptType" placeholder="请选择受理类型" clearable @change="handleQuery">
+						<el-option v-for="item in state.acceptTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="热点分类" prop="Hotspot">
+					<el-input v-model.trim="state.queryParams.Hotspot" placeholder="热点分类名称" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="受理时间" prop="slTime">
+					<el-date-picker
+						v-model="state.queryParams.slTime"
+						type="datetimerange"
+						unlink-panels
+						range-separator="至"
+						start-placeholder="开始时间"
+						end-placeholder="结束时间"
+						:shortcuts="shortcuts"
+						@change="handleQuery"
+						value-format="YYYY-MM-DD[T]HH:mm:ss"
+						:default-time="defaultTimeStartEnd"
+					/>
+				</el-form-item>
+				<el-form-item label="申请部门" prop="ApplyOrgName">
+					<el-input v-model="state.queryParams.ApplyOrgName" placeholder="申请部门" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="申请人" prop="ApplyUserName">
+					<el-input v-model="state.queryParams.ApplyUserName" placeholder="申请人" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="退回审批状态" prop="State">
+					<el-select v-model="state.queryParams.State" placeholder="请选择退回审批状态" clearable @change="handleQuery">
+						<el-option v-for="item in state.sendBackAuditState" :value="item.key" :key="item.key" :label="item.value" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="审批人" prop="AuditUser">
+					<el-input v-model="state.queryParams.AuditUser" placeholder="审批人" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="审批时间" prop="spTime">
+					<el-date-picker
+						v-model="state.queryParams.spTime"
+						type="datetimerange"
+						unlink-panels
+						range-separator="至"
+						start-placeholder="开始时间"
+						end-placeholder="结束时间"
+						:shortcuts="shortcuts"
+						@change="handleQuery"
+						value-format="YYYY-MM-DD[T]HH:mm:ss"
+						:default-time="defaultTimeStartEnd"
+					/>
+				</el-form-item>
+				<el-form-item label="审批意见" prop="AuditContent">
+					<el-input v-model="state.queryParams.AuditContent" placeholder="审批意见" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+			</el-form>
+			<template #footer>
+				<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
+				<el-button @click="resetQuery(drawerRuleFormRef)" class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
+			</template>
+		</el-drawer>
+	</div>
+</template>
+<script setup lang="tsx" name="statisticsCenterDetailSeatsBack">
+import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
+import { useRoute } from 'vue-router';
+import { centerOverdueReturnDetailBasic, centerRefundSeatCenterDetail, centerRefundSeatCenterDetailExport } from '@/api/statistics/center';
+import Other from '@/utils/other';
+import { FormInstance } from 'element-plus';
+import { defaultDate, defaultTimeStartEnd, shortcuts } from '@/utils/constants';
+
+// 引入组件
+const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
+const pagination = defineAsyncComponent(() => import('@/components/ProTable/components/Pagination.vue')); // 分页
+// 定义变量内容
+const state = reactive<any>({
+	queryParams: {
+		// 查询条件
+		crTime: defaultDate, //
+		StartTime: null,
+		EndTime: null,
+		Title: null, // 标题
+		No: null, // 工单编号
+		PageIndex: 1, // 当前页码
+		PageSize: 20, // 每页条数
+	},
+	loading: false, // 加载
+	total: 0,
+	channelOptions: [], // 来源渠道
+	acceptTypeOptions: [], // 受理类型
+	sendBackAuditState: [], // 退回审批状态
+});
+
+const requestParams = ref<EmptyObjectType>({});
+const gridOptions = reactive<any>({
+	loading: false,
+	border: true,
+	showOverflow: true,
+	columnConfig: {
+		resizable: true,
+	},
+	scrollY: {
+		enabled: true,
+		gt: 100,
+	},
+	toolbarConfig: {
+		zoom: true,
+		custom: true,
+		refresh: {
+			queryMethod: () => {
+				handleQuery();
+			},
+		},
+		tools: [{ toolRender: { name: 'exportCurrent' } }, { toolRender: { name: 'exportAll' } }],
+	},
+	customConfig: {
+		storage: true,
+	},
+	id: 'statisticsCenterDetailSeatsBack',
+	rowConfig: { isHover: true, height: 30, isCurrent: true, useKey: true },
+	height: 'auto',
+	columns: [
+		{
+			field: 'expiredStatusText',
+			title: '状态',
+			width: 60,
+			align: 'center',
+			slots: {
+				default: ({ row }) => {
+					return <span class={'overdue-status-' + row.expiredStatus} title={row.expiredStatusText}></span>;
+				},
+			},
+		},
+		{ field: 'no', title: '工单编码', minWidth: 140 },
+		{ field: 'isProvinceText', title: '省/市工单', width: 90 },
+		{
+			field: 'title',
+			title: '工单标题',
+			minWidth: 200,
+			slots: { default: 'order_detail' },
+		},
+		{ field: 'sourceChannel', title: '来源渠道', width: 110 },
+		{ field: 'acceptType', title: '受理类型', width: 110 },
+		{ field: 'hotspotName', title: '热点分类', width: 150 },
+		{ field: 'acceptorName', title: '受理人', width: 120 },
+		{ field: 'orgLevelOneName', title: '一级部门', width: 140 },
+		{ field: 'actualHandleOrgName', title: '接办部门', width: 140 },
+		{
+			field: 'creationTime',
+			title: '受理时间',
+			width: 160,
+			sortable: true,
+			formatter: 'formatDate',
+		},
+		{
+			field: 'filedTime',
+			title: '办结时间',
+			width: 160,
+			sortable: true,
+			formatter: 'formatDate',
+		},
+		{
+			field: 'sendBackAuditTime',
+			title: '退回时间',
+			width: 160,
+			sortable: true,
+			formatter: 'formatDate',
+		},
+		{ field: 'sendBackOpinion', title: '退回意见', minWidth: 200 },
+	],
+	data: [],
+	params: {
+		exportMethod: centerRefundSeatCenterDetailExport,
+		exportParams: requestParams,
+	},
+	sortConfig: {
+		remote: true,
+	},
+	showFooter: true,
+	footerData: [],
+});
+// 手动查询，将页码设置为1
+const handleQuery = () => {
+	state.queryParams.PageIndex = 1;
+	queryList();
+};
+/** 重置按钮操作 */
+const drawerRuleFormRef = ref();
+const ruleFormRef = ref<RefType>(); // 表单ref
+const drawer = ref(false);
+const resetQuery = (formEl: FormInstance | undefined) => {
+	if (!formEl) return;
+	formEl.resetFields();
+	ruleFormRef.value?.resetFields();
+	queryList();
+};
+// 是否展示时间选择
+/** 获取列表 */
+const route = useRoute();
+const routeQueryParams = route.query;
+const queryList = async () => {
+	try {
+		state.loading = true;
+		gridOptions.loading = true;
+		requestParams.value = Other.deepClone(state.queryParams);
+		requestParams.value.StartTime = routeQueryParams.StartTime;
+		requestParams.value.EndTime = routeQueryParams.EndTime;
+		requestParams.value.UserId = routeQueryParams.UserId;
+		requestParams.value.StatisticsType = routeQueryParams.StatisticsType;
+		Reflect.deleteProperty(requestParams.value, 'crTime');
+		const { result } = await centerRefundSeatCenterDetail(requestParams.value);
+		gridOptions.data = result.items ?? [];
+		state.total = result.total ?? 0;
+		state.loading = false;
+		gridOptions.loading = false;
+	} catch (e) {
+		console.log(e);
+		state.loading = false;
+		gridOptions.loading = false;
+	}
+};
+// 排序
+const gridEvents = {
+	sortChange(val: any) {
+		state.queryParams.SortField = val.order ? val.field : null;
+		// 0 升序 1 降序
+		state.queryParams.SortRule = val.order ? (val.order == 'desc' ? 1 : 0) : null;
+		handleQuery();
+	},
+};
+
+onMounted(() => {
+	if (routeQueryParams.StartTime && routeQueryParams.EndTime) {
+		state.queryParams.crTime = [routeQueryParams.StartTime, routeQueryParams.EndTime];
+	} else {
+		state.queryParams.crTime = defaultDate;
+	}
+	queryList();
+});
+</script>

src/views/statistics/center/seatsBack.vue

@@ -0,0 +1,226 @@
+<template>
+	<div class="statistics-center-seats-back-container layout-padding">
+		<div class="layout-padding-auto layout-padding-view pd20">
+			<vxe-grid v-bind="gridOptions" ref="gridRef">
+				<template #form>
+					<el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline>
+						<el-form-item prop="crTime">
+							<statistical-time v-model="state.queryParams.crTime" @change="handleQuery" ref="statisticalTimeRef" :disabled="gridOptions.loading" />
+						</el-form-item>
+						<el-form-item>
+							<el-button type="primary" @click="handleQuery" :loading="gridOptions.loading">
+								<SvgIcon name="ele-Search" class="mr5" />查询
+							</el-button>
+							<el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="gridOptions.loading">
+								<SvgIcon name="ele-Refresh" class="mr5" />重置
+							</el-button>
+						</el-form-item>
+					</el-form>
+				</template>
+			</vxe-grid>
+		</div>
+	</div>
+</template>
+<script setup lang="tsx" name="statisticsCenterSeatsBack">
+import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
+import { FormInstance } from 'element-plus';
+import { defaultDate } from '@/utils/constants';
+import Other from '@/utils/other';
+import { centerRefundSeatCenter, centerRefundSeatCenterExport } from '@/api/statistics/center';
+import { useRouter } from 'vue-router';
+
+const StatisticalTime = defineAsyncComponent(() => import('@/components/StatisticalTime/index.vue')); // 日期类型选择组件
+const ruleFormRef = ref<RefType>(); // 表单ref
+const state = reactive<any>({
+	queryParams: {
+		// 查询条件
+		crTime: defaultDate, // 时间默认今天开始到今天结束
+	},
+	loading: false, // 加载
+	total: 0, // 总数
+});
+
+const requestParams = ref<EmptyObjectType>({});
+const gridOptions = reactive<any>({
+	loading: false,
+	border: true,
+	showOverflow: true,
+	columnConfig: {
+		resizable: true,
+	},
+	scrollY: {
+		enabled: true,
+		gt: 100,
+	},
+	toolbarConfig: {
+		zoom: true,
+		custom: true,
+		refresh: {
+			queryMethod: () => {
+				handleQuery();
+			},
+		},
+		tools: [{ toolRender: { name: 'exportAll' } }],
+	},
+	customConfig: {
+		storage: true,
+	},
+	id: 'statisticsCenterSeatsBack',
+	rowConfig: { isHover: true, height: 30, isCurrent: true, useKey: true },
+	height: 'auto',
+	columns: [
+		{ field: 'userName', title: '坐席名称' },
+		{
+			field: 'sendOrderNum',
+			title: '派单件总量',
+			slots: {
+				default: ({ row }) => {
+					return (
+						<el-button link type="primary" onClick={() => linkDetail(row, 'sendOrderNum')}>
+							{row.sendOrderNum}
+						</el-button>
+					);
+				},
+			},
+			sortable: true,
+		},
+		{
+			field: 'sendOrderBackNum',
+			title: '派单件退办信件数',
+			sortable: true,
+			slots: {
+				default: ({ row }) => {
+					return (
+						<el-button link type="primary" onClick={() => linkDetail(row, 'sendOrderBackNum')}>
+							{row.sendOrderBackNum}
+						</el-button>
+					);
+				},
+			},
+		},
+		{
+			field: 'sendOrderBackNumber',
+			title: '退回次数',
+			sortable: true,
+			slots: {
+				default: ({ row }) => {
+					return (
+						<el-button link type="primary" onClick={() => linkDetail(row, 'sendOrderBackNumber')}>
+							{row.sendOrderBackNumber}
+						</el-button>
+					);
+				},
+			},
+		},
+		{
+			field: 'centreFileNum',
+			title: '中心归档件总量',
+			sortable: true,
+			slots: {
+				default: ({ row }) => {
+					return (
+						<el-button link type="primary" onClick={() => linkDetail(row, 'centreFileNum')}>
+							{row.centreFileNum}
+						</el-button>
+					);
+				},
+			},
+		},
+		{
+			field: 'centreFileBackNum',
+			title: '中心退回件数',
+			sortable: true,
+			slots: {
+				default: ({ row }) => {
+					return (
+						<el-button link type="primary" onClick={() => linkDetail(row, 'centreFileBackNum')}>
+							{row.centreFileBackNum}
+						</el-button>
+					);
+				},
+			},
+		},
+		{
+			field: 'centreFileBackNumber',
+			title: '中心退回次数',
+			sortable: true,
+			slots: {
+				default: ({ row }) => {
+					return (
+						<el-button link type="primary" onClick={() => linkDetail(row, 'centreFileBackNumber')}>
+							{row.centreFileBackNumber}
+						</el-button>
+					);
+				},
+			},
+		},
+	],
+	data: [],
+	params: {
+		exportMethod: centerRefundSeatCenterExport,
+		exportParams: requestParams,
+	},
+});
+/** 搜索按钮操作 */
+const handleQuery = () => {
+	// state.queryParams.PageIndex = 1;
+	queryList();
+};
+/** 获取列表 */
+const queryList = () => {
+	gridOptions.loading = true;
+	requestParams.value = Other.deepClone(state.queryParams);
+	requestParams.value.StartTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[0];
+	requestParams.value.EndTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
+	Reflect.deleteProperty(requestParams.value, 'crTime');
+	centerRefundSeatCenter(requestParams.value)
+		.then((res: any) => {
+			gridOptions.data = res.result ?? [];
+			gridOptions.loading = false;
+		})
+		.catch(() => {
+			gridOptions.loading = false;
+		});
+};
+/** 重置按钮操作 */
+const statisticalTimeRef = ref<RefType>();
+const resetQuery = (formEl: FormInstance | undefined) => {
+	if (!formEl) return;
+	formEl.resetFields();
+	statisticalTimeRef.value.reset();
+	queryList();
+};
+// 查看详情
+const router = useRouter();
+const linkDetail = (row: any, type?: string) => {
+	if (row) {
+		// 点击数字
+		if (row.userName === '合计') {
+			router.push({
+				path: '/statistics/center/detailSeatsBack',
+				query: {
+					tagsViewName: '坐席退回统计明细',
+					StartTime: state.queryParams.crTime[0],
+					EndTime: state.queryParams.crTime[1],
+					StatisticsType: null,
+					UserId: row.userId,
+				},
+			});
+		} else {
+			router.push({
+				path: '/statistics/center/detailSeatsBack',
+				query: {
+					tagsViewName: '坐席退回统计明细',
+					UserId: row.userId,
+					StartTime: state.queryParams.crTime[0],
+					EndTime: state.queryParams.crTime[1],
+					StatisticsType: type,
+				},
+			});
+		}
+	}
+};
+onMounted(() => {
+	queryList();
+});
+</script>