|
@@ -27,7 +27,7 @@
|
|
|
|
|
|
<el-descriptions-item label="高效办成一件事队列挂断">已进入高效办成一件事通道,在队列中挂断的电话量</el-descriptions-item>
|
|
|
<el-descriptions-item label="高效办成一件事等待挂断">已进入高效办成一件事务话机,等待话务人员接听过程中挂断的电话量</el-descriptions-item>
|
|
|
- <el-descriptions-item label="个人服务接通率"> 高效办成一件事接通量/高效办成一件事呼入总量 </el-descriptions-item>
|
|
|
+ <el-descriptions-item label="高效办成一件事接通率"> 高效办成一件事接通量/高效办成一件事呼入总量 </el-descriptions-item>
|
|
|
</el-descriptions>
|
|
|
</el-popover>
|
|
|
</template>
|
|
@@ -40,7 +40,7 @@ import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
|
|
|
import { FormInstance } from 'element-plus';
|
|
|
import { defaultDate } from '@/utils/constants';
|
|
|
import Other from '@/utils/other';
|
|
|
-import { callCompany, callCompanyExport } from '@/api/statistics/call';
|
|
|
+import { callEfficientDetail, callEfficientDetailExport } from '@/api/statistics/call';
|
|
|
import XEUtils from 'xe-utils';
|
|
|
|
|
|
const StatisticalTime = defineAsyncComponent(() => import('@/components/StatisticalTime/index.vue')); // 日期类型选择组件
|
|
@@ -96,38 +96,38 @@ const gridOptions = reactive<any>({
|
|
|
title: '日期',
|
|
|
},
|
|
|
{
|
|
|
- field: 'enterpriseCallInCount',
|
|
|
- title: '企业服务呼入总量',
|
|
|
+ field: 'gaoXiaoCallInCount',
|
|
|
+ title: '高效办成一件事呼入总量',
|
|
|
},
|
|
|
{
|
|
|
- field: 'enterpriseCallInPutthroughCount',
|
|
|
- title: '企业服务接通量',
|
|
|
+ field: 'gaoXiaoCallInPutthroughCount',
|
|
|
+ title: '高效办成一件事接通量',
|
|
|
},
|
|
|
{
|
|
|
- field: 'enterpriseRingOffCount',
|
|
|
- title: '企业服务挂断总量',
|
|
|
+ field: 'gaoXiaoRingOffCount',
|
|
|
+ title: '高效办成一件事挂断总量',
|
|
|
},
|
|
|
{
|
|
|
title: '挂断类型',
|
|
|
children: [
|
|
|
{
|
|
|
- field: 'enterpriseQueueOffCount',
|
|
|
- title: '企业服务队列挂断',
|
|
|
+ field: 'gaoXiaoQueueOffCount',
|
|
|
+ title: '高效办成一件事队列挂断',
|
|
|
},
|
|
|
{
|
|
|
- field: 'enterpriseWaitOffCount',
|
|
|
- title: '企业服务等待挂断',
|
|
|
+ field: 'gaoXiaoWaitOffCount',
|
|
|
+ title: '高效办成一件事等待挂断',
|
|
|
},
|
|
|
],
|
|
|
},
|
|
|
{
|
|
|
- field: 'enterpriseCallPutthorughRateText',
|
|
|
- title: '企业服务接通率',
|
|
|
+ field: 'gaoXiaoCallPutthorughRateText',
|
|
|
+ title: '高效办成一件事接通率',
|
|
|
},
|
|
|
],
|
|
|
data: [],
|
|
|
params: {
|
|
|
- exportMethod: callCompanyExport,
|
|
|
+ exportMethod: callEfficientDetailExport,
|
|
|
exportParams: requestParams,
|
|
|
},
|
|
|
sortConfig: {
|
|
@@ -160,7 +160,7 @@ const queryList = async () => {
|
|
|
requestParams.value.StartTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[0];
|
|
|
requestParams.value.EndTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
|
|
|
Reflect.deleteProperty(requestParams.value, 'crTime');
|
|
|
- const { result } = await callCompany(requestParams.value);
|
|
|
+ const { result } = await callEfficientDetail(requestParams.value);
|
|
|
state.tableData = result.list ?? [];
|
|
|
state.totalCount = result.total;
|
|
|
gridOptions.data = state.tableData;
|