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@@ -897,7 +897,6 @@ const onMessage = (event: any) => {
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console.log('呼叫中心：已签出');
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ElMessage.success('签出成功');
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seatAssistOff();
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- sendMsg('logout');
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} else if (data.state == 'ready') {
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// 结束计时
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removeTimer();
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@@ -915,6 +914,10 @@ const onMessage = (event: any) => {
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console.log('呼叫中心：示闲中');
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sendMsg('ready');
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} else if (data.state == 'unready') {
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+ break_reason(data.private_data);
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+ sendMsg('unready'); // 发送消息 业务系统消息通知
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+
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+ console.log('呼叫中心：示忙中,小休开始');
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// 示忙中
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useTelStatusStore.setPhoneControlState(TelStates.rest);
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useTelStatusStore.setRest(RestStates.resting);
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@@ -951,10 +954,6 @@ const onMessage = (event: any) => {
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});
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}*/
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- break_reason(data.private_data);
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- sendMsg('unready'); // 发送消息 业务系统消息通知
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-
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- console.log('呼叫中心：示忙中,小休开始');
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} else if (data.state == 'acw') {
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// 设置分机号和坐席组
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useTelStatusStore.setCallInfo({ telsNo: data.agent_extn });
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@@ -1135,7 +1134,6 @@ const break_reason = (reason: string) => {
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if (telStatusInfo.value.isRest !== 'resting') {
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// 如果不在在小休中
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const restReasons = state.restReasonOptions.find((item: any) => item.dicDataValue === reason);
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- console.log(restReasons, reason, state.restReasonOptions);
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busyOn({ reason: restReasons.dicDataName }) // 开始小休 设置示忙 业务系统统计需要
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.then(() => {
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console.log('业务系统调用示忙成功');
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@@ -1488,7 +1486,7 @@ const connectVoiceAssistant = async (telNo: string) => {
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});
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socket.value.on('message', wsReceive);
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} catch (err) {
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- console.log(err, 'Failed to get voice assistant user information');
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+ console.log(err, '坐席辅助链接失败');
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}
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};
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// 坐席辅助关闭
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zhangchong