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+<template>
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+ <div class="statistics-call-detail-seats-date-container layout-padding">
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+ <div class="layout-padding-auto layout-padding-view pd20">
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+ <ProTable
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+ ref="proTableRef"
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+ :columns="columns"
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+ :data="state.tableData"
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+ @updateTable="queryList"
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+ :loading="state.loading"
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+ :total="state.total"
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+ v-model:page-index="state.queryParams.PageIndex"
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+ v-model:page-size="state.queryParams.PageSize"
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+ :toolButton="['refresh', 'setting', 'exportCurrent', 'exportAll']"
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+ :exportMethod="callDetailListDetailExport"
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+ :exportParams="requestParams"
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+ >
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+ <template #table-search>
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+ <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline>
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+ <el-form-item label="工单编码" prop="No">
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+ <el-input v-model="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" class="keyword-input" />
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+ </el-form-item>
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+ <el-form-item label="主叫号码" prop="FromNo">
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+ <el-input v-model="state.queryParams.FromNo" placeholder="主叫号码" clearable @keyup.enter="handleQuery" class="keyword-input" />
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+ </el-form-item>
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+ <el-form-item>
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+ <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
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+ <el-button @click="drawer = true" class="default-button"> <SvgIcon name="ele-Search" class="mr5" />更多查询</el-button>
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+ </el-form-item>
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+ </el-form>
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+ </template>
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+ <template #operation="{ row }">
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+ <el-button type="primary" @click="onPlaySoundRecording(row)" title="播放录音" link v-if="row.audioFile">播放录音</el-button>
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+ <el-button link type="primary" @click="onDownload(row)" title="下载录音" v-if="row.audioFile">下载录音</el-button>
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+ </template>
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+ <template #orderTitle="{ row }">
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+ <order-detail :order="{id:row.orderId,...row }" @updateList="queryList">{{ row.orderTitle }}</order-detail>
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+ </template>
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+ </ProTable>
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+ </div>
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+ <!-- 播放录音 -->
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+ <play-record ref="playRecordRef" />
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+ <el-drawer v-model="drawer" title="更多查询" size="500px">
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+ <el-form :model="state.queryParams" ref="drawerRuleFormRef" @submit.native.prevent label-width="100px">
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+ <el-form-item prop="ToNo" label="被叫号码">
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+ <el-input v-model="state.queryParams.ToNo" placeholder="被叫号码" clearable @keyup.enter="handleQuery" />
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+ </el-form-item>
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+ <el-form-item prop="TelNo" label="响应分机">
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+ <el-input v-model="state.queryParams.TelNo" placeholder="响应分机" clearable @keyup.enter="handleQuery" />
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+ </el-form-item>
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+ <el-form-item prop="EndBy" label="挂断状态">
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+ <el-select v-model="state.queryParams.EndBy" placeholder="挂断状态" clearable class="w100" @change="handleQuery">
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+ <el-option v-for="item in EndByOptions" :value="item.key" :key="item.key" :label="item.value" />
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+ </el-select>
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+ </el-form-item>
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+ <el-form-item prop="hrTime" label="呼入时间">
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+ <el-date-picker
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+ v-model="state.queryParams.hrTime"
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+ type="datetimerange"
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+ unlink-panels
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+ range-separator="至"
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+ start-placeholder="开始时间"
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+ end-placeholder="结束时间"
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+ :shortcuts="shortcuts"
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+ @change="handleQuery"
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+ value-format="YYYY-MM-DD[T]HH:mm:ss"
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+ :default-time="defaultTimeStartEnd"
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+ />
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+ </el-form-item>
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+ </el-form>
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+ <template #footer>
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+ <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
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+ <el-button @click="resetQuery(drawerRuleFormRef)" class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
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+ </template>
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+ </el-drawer>
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+ </div>
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+</template>
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+<script setup lang="tsx" name="statisticsCallDetailSeatsDate">
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+import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
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+import { ElMessageBox, FormInstance } from 'element-plus';
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+import { callDateSimpleDetail, callDateSimpleDetailBase, callDetailListDetail, callDetailListDetailExport } from '@/api/statistics/call';
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+import { useRoute } from 'vue-router';
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+import { formatDate } from '@/utils/formatTime';
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+import { fileDownload } from '@/api/public/file';
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+import { downloadFileBySrc, downloadFileByStream } from '@/utils/tools';
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+import { useThemeConfig } from '@/stores/themeConfig';
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+import { storeToRefs } from 'pinia';
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+import { defaultTimeStartEnd, shortcuts } from '@/utils/constants';
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+
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+const PlayRecord = defineAsyncComponent(() => import('@/components/PlayRecord/index.vue')); // 播放录音
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+const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
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+// 表格配置项
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+const columns = ref<any[]>([
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+ { prop: 'orderNo', label: '工单编码', minWidth: 140 },
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+ { prop: 'orderTitle', label: '工单标题', minWidth: 200 },
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+ { prop: 'fromNo', label: '主叫号码', minWidth: 120 },
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+ { prop: 'toNo', label: '被叫号码', minWidth: 120 },
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+ { prop: 'telNo', label: '响应分机' },
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+ { prop: 'endByTxt', label: '挂断状态', minWidth: 100 },
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+ { prop: 'userName', label: '话务员', minWidth: 120 },
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+ {
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+ prop: 'beginIvrTime',
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+ label: '开始时间',
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+ minWidth: 160,
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+ render: (scope) => <span>{formatDate(scope.row.beginIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
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+ },
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+ {
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+ prop: 'answeredTime',
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+ label: '接通时间',
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+ minWidth: 160,
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+ render: (scope) => <span>{formatDate(scope.row.answeredTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
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+ },
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+ { prop: 'endTime', label: '挂断时间', minWidth: 160, render: (scope) => <span>{formatDate(scope.row.endTime, 'YYYY-mm-dd HH:MM:SS')}</span> },
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+ { prop: 'duration', label: '通话时间(秒)', minWidth: 110 },
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+ { prop: 'operation', label: '操作', fixed: 'right', width: 170, align: 'center' },
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+]);
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+// 定义变量内容
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+const ruleFormRef = ref<RefType>(); // 表单ref
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+const state = reactive<any>({
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+ queryParams: {
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+ PageIndex: 1,
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+ PageSize: 20,
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+ },
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+ tableData: [], //表单
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+ loading: false, // 加载
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+ total: 0, // 总数
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+ callForwardingSource: [],
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+ totalCount: {},
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+});
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+/** 搜索按钮操作 */
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+const handleQuery = () => {
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+ state.queryParams.PageIndex = 1;
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+ queryList();
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+};
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+/** 重置按钮操作 */
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+const drawer = ref(false);
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+const drawerRuleFormRef = ref();
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+const resetQuery = (formEl: FormInstance | undefined) => {
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+ if (!formEl) return;
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+ formEl.resetFields();
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+ ruleFormRef.value?.resetFields();
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+ queryList();
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+};
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+/** 获取列表 */
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+const requestParams = ref<EmptyObjectType>({});
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+const route = useRoute();
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+const routeQueryParams = route.query;
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+const queryList = async () => {
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+ state.loading = true;
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+ try {
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+ requestParams.value = {
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+ StartTime: routeQueryParams.StartTime,
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+ EndTime: routeQueryParams.EndTime,
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+ ...state.queryParams,
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+ };
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+ const { result } = await callDateSimpleDetail(requestParams.value);
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+ state.tableData = result?.items ?? [];
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+ state.total = result.total ?? 0;
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+ state.loading = false;
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+ } catch (e) {
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+ state.loading = false;
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+ console.log(e);
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+ }
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+};
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+// 播放录音
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+const playRecordRef = ref<RefType>();
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+const storesThemeConfig = useThemeConfig();
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+const { themeConfig } = storeToRefs(storesThemeConfig);
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+const onPlaySoundRecording = (val: any) => {
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+ playRecordRef.value.openDialog(val.id);
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+};
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+// 下载录音
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+const onDownload = (row: any) => {
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+ ElMessageBox.confirm(`您确定要下载此录音吗？`, '提示', {
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+ confirmButtonText: '确认',
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+ cancelButtonText: '取消',
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+ type: 'warning',
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+ draggable: true,
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+ cancelButtonClass: 'default-button',
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+ autofocus: false,
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+ })
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+ .then(() => {
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+ switch (themeConfig.value.appScope) {
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+ case 'YiBin':
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+ fileDownload({ path: themeConfig.value.recordDownLoadPrefix + row.audioFile })
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+ .then((res: any) => {
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+ downloadFileByStream(res, row.audioFile);
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+ })
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+ .catch(() => {});
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+ break;
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+ case 'ZiGong':
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+ case 'LuZhou':
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+ downloadFileBySrc(themeConfig.value.recordPrefix + row.audioFile, row.audioFile);
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+ break;
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+ }
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+ })
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+ .catch(() => {});
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+};
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+// 获取基础数据
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+const EndByOptions = ref<EmptyArrayType>([])
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+const getBaseData = async () => {
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+ try {
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+ const { result} = await callDateSimpleDetailBase();
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+ EndByOptions.value = result.EndBy;
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+ }catch (e){
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+ console.log(e)
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+ }
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+};
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+onMounted(() => {
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+ getBaseData();
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+ queryList();
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+});
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+</script>
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zhangchong