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@@ -69,7 +69,7 @@ const gridOptions = reactive<any>({
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rowConfig: { isHover: true, height: 30, isCurrent: true, useKey: true },
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height: 'auto',
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columns: [
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- { field: 'userName', title: '坐席名称' },
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+ { field: 'userName', title: '姓名' },
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{
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field: 'sendOrderNum',
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title: '派单件总量',
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@@ -98,6 +98,10 @@ const gridOptions = reactive<any>({
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},
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},
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},
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+ {
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+ field: 'sendOrderBackRate',
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+ title: '派单件退办信件率',
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+ },
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{
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field: 'sendOrderBackNumber',
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title: '退回次数',
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@@ -114,7 +118,7 @@ const gridOptions = reactive<any>({
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},
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{
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field: 'centreFileNum',
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- title: '中心归档件总量',
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+ title: '话务部归档件总量',
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sortable: true,
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slots: {
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default: ({ row }) => {
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@@ -128,7 +132,7 @@ const gridOptions = reactive<any>({
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},
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{
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field: 'centreFileBackNum',
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- title: '中心退回件数',
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+ title: '发布退回件数',
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sortable: true,
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slots: {
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default: ({ row }) => {
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@@ -140,9 +144,13 @@ const gridOptions = reactive<any>({
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},
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},
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},
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+ {
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+ field: 'centreFileBackRate',
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+ title: '发布退回件占比',
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+ },
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{
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field: 'centreFileBackNumber',
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- title: '中心退回次数',
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+ title: '发布退回次数',
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sortable: true,
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slots: {
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default: ({ row }) => {
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zhangchong