reactor:536 回访管理：新增【待回访省件】菜单;

src/views/business/visit/provinceTodo.vue

@@ -0,0 +1,534 @@
+<template>
+	<div class="business-visit-province-todo-container layout-padding">
+		<div class="layout-padding-auto layout-padding-view pd20">
+			<vxe-grid v-bind="gridOptions" ref="gridRef" v-on="gridEvents" @checkbox-all="selectAllChangeEvent" @checkbox-change="selectChangeEvent">
+				<template #form>
+					<el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline label-width="100px" :disabled="gridOptions.loading">
+						<el-form-item label="数据范围" prop="QuerySelf" v-auth="'business:visit:provinceTodo:querySelf'">
+							<el-segmented
+								:options="[
+									{ label: '我的', value: true },
+									{ label: '全部', value: false },
+								]"
+								v-model="state.queryParams.QuerySelf"
+								@change="handleQuery"
+								:disabled="state.loading"
+							/>
+						</el-form-item>
+						<el-form-item label="回访状态" prop="VisitStateQuery">
+							<el-segmented
+								:options="visitStateOptions"
+								v-model="state.queryParams.VisitStateQuery"
+								@change="handleQuery"
+								:disabled="state.loading"
+							/>
+						</el-form-item>
+						<el-form-item label="工单标题" prop="Keyword">
+							<el-input v-model.trim="state.queryParams.Keyword" placeholder="工单标题" clearable @keyup.enter="handleQuery" class="keyword-input" />
+						</el-form-item>
+						<el-form-item label="工单编码" prop="No">
+							<el-input v-model.trim="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" class="keyword-input" />
+						</el-form-item>
+						<el-form-item>
+							<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
+							<el-button @click="drawer = true" class="default-button"> <SvgIcon name="ele-Search" class="mr5" />更多查询</el-button>
+						</el-form-item>
+					</el-form>
+				</template>
+				<template #toolbar_buttons>
+					<el-button type="primary" @click="messageVisit" :disabled="isChecked" v-auth="'business:visit:provinceTodo:message'">
+						<SvgIcon name="ele-Message" class="mr5" />短信回访<span v-if="checkTable.length">({{ checkTable.length }})</span></el-button
+					>
+					<el-button type="primary" @click="batchVisit" :disabled="isChecked" v-auth="'business:visit:provinceTodo:batch'">
+						<SvgIcon name="ele-DocumentCopy" class="mr5" />批量回访<span v-if="checkTable.length">({{ checkTable.length }})</span></el-button
+					>
+					<el-button type="primary" @click="onMigration" v-auth="'business:visit:provinceTodo:migration'" :disabled="isChecked">
+						<SvgIcon name="ele-Rank" class="mr5" />平级移动<span v-if="checkTable.length">({{ checkTable.length }})</span>
+					</el-button>
+				</template>
+				<template #order_detail="{ row }">
+					<order-detail :order="row.order" @updateList="refreshList">{{ row.order?.title }}</order-detail>
+				</template>
+				<template #action="{ row }">
+					<el-button link type="primary" @click="onManpower(row)" title="工单回访" v-auth="'business:visit:provinceTodo:manpower'"> 回访 </el-button>
+				</template>
+				<template #pager>
+					<pagination
+						@pagination="queryList"
+						:total="state.total"
+						v-model:current-page="state.queryParams.PageIndex"
+						v-model:page-size="state.queryParams.PageSize"
+						:disabled="state.loading"
+					/>
+				</template>
+			</vxe-grid>
+		</div>
+		<!--	更多查询	-->
+		<el-drawer v-model="drawer" title="更多查询" size="500px">
+			<el-form :model="state.queryParams" ref="drawerRuleFormRef" @submit.native.prevent label-width="100px" :disabled="gridOptions.loading">
+				<el-form-item label="来电号码" prop="FromPhone">
+					<el-input v-model.trim="state.queryParams.FromPhone" placeholder="来电号码" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="联系电话" prop="Contact">
+					<el-input v-model.trim="state.queryParams.Contact" placeholder="联系电话" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="回访人" prop="EmployeeName">
+					<el-input v-model="state.queryParams.EmployeeName" placeholder="回访人" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="来电主体" prop="IdentityType">
+					<el-select v-model="state.queryParams.IdentityType" placeholder="请选择来电主体" clearable @change="handleQuery">
+						<el-option :value="1" label="市民" />
+						<el-option :value="2" label="企业" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="一级部门" prop="OrgLevelOneName">
+					<el-input v-model="state.queryParams.OrgLevelOneName" placeholder="一级部门" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="接办部门" prop="ActualHandleOrgName">
+					<el-input v-model="state.queryParams.ActualHandleOrgName" placeholder="接办部门" clearable @keyup.enter="handleQuery" />
+				</el-form-item>
+				<el-form-item label="归档类型" prop="FiledType">
+					<el-select v-model="state.queryParams.FiledType" placeholder="请选择归档类型" @change="handleQuery" clearable>
+						<el-option label="中心归档" value="10" />
+						<el-option label="部门归档" value="20" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="是否会签" prop="IsCountersign">
+					<el-select v-model="state.queryParams.IsCountersign" placeholder="请选择是否会签" @change="handleQuery" clearable>
+						<el-option label="是" value="true" />
+						<el-option label="否" value="false" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="发布时间" prop="fbTime">
+					<el-date-picker
+						v-model="state.queryParams.fbTime"
+						type="datetimerange"
+						unlink-panels
+						range-separator="至"
+						start-placeholder="开始时间"
+						end-placeholder="结束时间"
+						:shortcuts="shortcuts"
+						@change="handleQuery"
+						value-format="YYYY-MM-DD[T]HH:mm:ss"
+						:default-time="defaultTimeStartEnd"
+					/>
+				</el-form-item>
+				<el-form-item label="受理时间" prop="slTime">
+					<el-date-picker
+						v-model="state.queryParams.slTime"
+						type="datetimerange"
+						unlink-panels
+						range-separator="至"
+						start-placeholder="开始时间"
+						end-placeholder="结束时间"
+						:shortcuts="shortcuts"
+						@change="handleQuery"
+						value-format="YYYY-MM-DD[T]HH:mm:ss"
+						:default-time="defaultTimeStartEnd"
+					/>
+				</el-form-item>
+				<el-form-item label="回访方式" prop="VisitType">
+					<el-select v-model="state.queryParams.VisitType" placeholder="请选择回访方式" @change="handleQuery" clearable>
+						<el-option v-for="item in state.visitTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="来源渠道" prop="Channel">
+					<el-select v-model="state.queryParams.Channel" placeholder="请选择来源渠道" clearable @change="handleQuery">
+						<el-option v-for="item in channelOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="是否超期" prop="IsOverTime">
+					<el-select v-model="state.queryParams.IsOverTime" placeholder="请选择是否超期" class="w100" clearable @change="handleQuery">
+						<el-option label="是" :value="true" />
+						<el-option label="否" :value="false" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="智能回访结果" prop="AiVisitResult" v-if="['YiBin'].includes(themeConfig.appScope)">
+					<el-select v-model="state.queryParams.AiVisitResult" placeholder="请选择智能回访结果" clearable @change="handleQuery">
+						<el-option v-for="item in aiVisitResultOptions" :value="item.key" :key="item.key" :label="item.value" />
+					</el-select>
+				</el-form-item>
+				<el-form-item label="工单标签" prop="OrderTagCode" v-if="['ZiGong', 'LuZhou'].includes(themeConfig.appScope)">
+					<el-cascader
+						:options="orderTagOptions"
+						filterable
+						:props="{ value: 'dicDataValue', label: 'dicDataName', emitPath: false, checkStrictly: true }"
+						placeholder="请选择工单标签"
+						class="w100"
+						v-model="state.queryParams.OrderTagCode"
+						@change="handleQuery"
+						clearable
+					>
+					</el-cascader>
+				</el-form-item>
+				<el-form-item label="是否分配回访人" prop="isEmployeeNameNull" label-width="120px" v-if="['ZiGong', 'LuZhou'].includes(themeConfig.appScope)">
+					<el-select v-model="state.queryParams.isEmployeeNameNull" placeholder="请选择是否分配回访人" class="w100" clearable @change="handleQuery">
+						<el-option label="是" :value="true" />
+						<el-option label="否" :value="false" />
+					</el-select>
+				</el-form-item>
+			</el-form>
+			<template #footer>
+				<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
+				<el-button @click="resetQuery(drawerRuleFormRef)" class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
+			</template>
+		</el-drawer>
+		<!-- 回访 -->
+		<visit-detail ref="visitDetailRef" @updateList="refreshList" />
+		<!--  分配回访人  -->
+		<assign-return-visitors ref="assignReturnVisitorsRef" @updateList="refreshList" />
+		<!-- 工单平移 -->
+		<order-migration ref="orderMigrationRef" @updateList="refreshList" />
+		<!-- 批量回访 -->
+		<visit-batch ref="visitBatchRef" @updateList="refreshList" />
+	</div>
+</template>
+
+<script setup lang="tsx" name="businessVisitProvinceTodo">
+import { computed, defineAsyncComponent, onMounted, reactive, ref } from 'vue';
+import { ElMessageBox, FormInstance, ElMessage } from 'element-plus';
+import { visitList } from '@/api/todo/visit';
+import { visitListExport, visitSearchBaseData, visitSendSms } from '@/api/business/visit';
+import { useThemeConfig } from '@/stores/themeConfig';
+import { storeToRefs } from 'pinia';
+import { defaultTimeStartEnd, shortcuts } from '@/utils/constants';
+import Other from '@/utils/other';
+// 引入组件
+const VisitDetail = defineAsyncComponent(() => import('/src/views/business/visit/components/Visit-detail.vue')); // 回访
+const AssignReturnVisitors = defineAsyncComponent(() => import('@/views/business/visit/components/Assign-return-visitors.vue')); // 分配回访人
+const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
+const OrderMigration = defineAsyncComponent(() => import('@/views/todo/center/Order-migration.vue')); // 工单平移
+const VisitBatch = defineAsyncComponent(() => import('@/views/business/visit/components/Visit-batch.vue')); // 批量回访
+const pagination = defineAsyncComponent(() => import('@/components/ProTable/components/Pagination.vue')); // 分页
+
+const state = reactive<any>({
+	queryParams: {
+		// 查询条件
+		PageIndex: 1,
+		PageSize: 20,
+		Keyword: null, // 关键字
+		FiledType: null, // 归档类型
+		IsCountersign: null, // 是否会签
+		VisitStateQuery: 2, // 回访状态  2待回访
+		VisitType: null, // 回访方式
+		No: null,
+		QuerySelf: true, // 是否只查询自己的待回访工单
+		EmployeeName: null, // 回访人
+		IsProvince: true, // 是否省工单
+		FromPhone: null, //来电号码
+		Contact: null, //联系电话
+		ActualHandleOrgName: null, // 接办部门
+		fbTime: [], // 发布时间
+		StartPublishTime: null,
+		EndPublishTime: null,
+		OrgLevelOneName: null, // 一级部门
+		IdentityType: null,
+		slTime: [], // 受理时间
+		CreationTimeStart: null,
+		CreationTimeEnd: null,
+		AiVisitResult: null, //智能回访结果
+		IsAiVisit: null, // IsAiVisit
+		SortField: null, // 排序字段
+		SortRule: null, // 排序方式
+		OrderTagCode: null, // 工单标签
+		isEmployeeNameNull: null, // 回访人是否为空
+	},
+	tableData: [], //表单
+	loading: false, // 加载
+	total: 0, // 总数
+	visitTypeOptions: [],
+});
+const storesThemeConfig = useThemeConfig();
+const { themeConfig } = storeToRefs(storesThemeConfig);
+
+const requestParams = ref<EmptyObjectType>({});
+const gridOptions = reactive<any>({
+	loading: false,
+	border: true,
+	showOverflow: true,
+	columnConfig: {
+		resizable: true,
+	},
+	scrollY: {
+		enabled: true,
+		gt: 100,
+	},
+	toolbarConfig: {
+		zoom: true,
+		custom: true,
+		refresh: {
+			queryMethod: () => {
+				handleQuery();
+			},
+		},
+		tools: [{ toolRender: { name: 'exportCurrent' } }, { toolRender: { name: 'exportAll' } }],
+		slots: {
+			buttons: 'toolbar_buttons',
+		},
+	},
+	customConfig: {
+		storage: true,
+	},
+	id: 'businessVisitProvinceTodo',
+	rowConfig: { isHover: true, height: 30, isCurrent: true, useKey: true },
+	height: 'auto',
+	columns: [
+		{ type: 'checkbox', width: 50, align: 'center' },
+		{
+			field: 'order.expiredStatusText',
+			title: '状态',
+			width: 60,
+			align: 'center',
+			slots: {
+				default: ({ row }) => {
+					return <span class={'overdue-status-' + row.order?.expiredStatus} title={row.order?.expiredStatusText}></span>;
+				},
+			},
+		},
+		{ field: 'order.acceptorName', title: '受理人', width: 120 },
+		{ field: 'order.no', title: '工单编码', width: 140 },
+		{ field: 'order.isProvinceText', title: '省/市工单', width: 90 },
+		{
+			field: 'order.title',
+			title: '工单标题',
+			minWidth: 200,
+			slots: { default: 'order_detail' },
+		},
+		{
+			field: 'order.isUrgentText',
+			title: '是否紧急',
+			width: 90,
+			slots: {
+				default: ({ row }) => {
+					return <span class="color-danger font-bold">{row.order?.isUrgentText}</span>;
+				},
+			},
+		},
+		{ field: 'order.sensitiveText', title: '敏感词', width: 150 },
+		{ field: 'order.sourceChannel', title: '来源渠道', width: 110 },
+		{ field: 'visitStateText', title: '回访状态', width: 100 },
+		{ field: 'visitTypeText', title: '回访方式', width: 100 },
+		{ field: 'order.acceptType', title: '受理类型', width: 110 },
+		{ field: 'order.hotspotName', title: '热点分类', width: 150 },
+		{ field: 'order.fromPhone', title: '来电号码', width: 150 },
+		{ field: 'order.orgLevelOneName', title: '一级部门', width: 150 },
+		{ field: 'order.actualHandleOrgName', title: '接办部门', width: 140 },
+		{
+			field: 'order.creationTime',
+			title: '受理时间',
+			width: 160,
+			formatter: 'formatDate',
+			sortable: true,
+		},
+		{
+			field: 'order.filedTime',
+			title: '办结时间',
+			width: 160,
+			formatter: 'formatDate',
+			sortable: true,
+		},
+		{
+			field: 'publishTime',
+			title: '发布时间',
+			width: 160,
+			formatter: 'formatDate',
+			sortable: true,
+		},
+		{
+			field: 'creationTime',
+			title: '回访任务创建时间',
+			width: 160,
+			formatter: 'formatDate',
+		},
+		{ field: 'employeeName', title: '回访人', width: 120 },
+		{ field: 'order.orderTag', title: '工单标签', width: 140 },
+		{ title: '操作', width: 80, fixed: 'right', align: 'center', slots: { default: 'action' } },
+	],
+	data: [],
+	params: {
+		exportMethod: visitListExport,
+		exportParams: requestParams,
+	},
+	sortConfig: {
+		remote: true,
+	},
+});
+
+const visitStateOptions = ref<EmptyArrayType>([
+	{ label: '待回访', value: 2 },
+	{ label: '短信回访中', value: 21 },
+	{ label: '短信不满意待回访', value: 41 },
+	{ label: '未接通', value: 51 },
+]);
+if (themeConfig.value.appScope === 'YiBin') {
+	visitStateOptions.value = [
+		{ label: '智能待回访', value: 2 },
+		{ label: '短信回访中', value: 21 },
+		{ label: '智能回访待处理', value: 23 },
+		{ label: '短信回访待处理', value: 41 },
+		{ label: '未接通', value: 51 },
+		{ label: '智能回访中', value: 61 },
+	];
+} else {
+	visitStateOptions.value = [
+		{ label: '待回访', value: 2 },
+		{ label: '短信回访中', value: 21 },
+		{ label: '短信不满意待回访', value: 41 },
+		{ label: '未接通', value: 51 },
+	];
+}
+const channelOptions = ref<EmptyArrayType>([]);
+const aiVisitResultOptions = ref<EmptyArrayType>([]);
+const orderTagOptions = ref<EmptyArrayType>([]); // 工单标签
+// 获取基础数据
+const getBaseData = () => {
+	visitSearchBaseData().then((res: any) => {
+		state.visitTypeOptions = res.result?.visitType ?? [];
+		channelOptions.value = res.result?.sourceChannel ?? [];
+		aiVisitResultOptions.value = res.result?.aiVisitResult ?? [];
+		orderTagOptions.value = res.result?.orderTags ?? [];
+	});
+};
+const gridEvents = {
+	sortChange(val: any) {
+		state.queryParams.SortField = val.order ? val.field : null;
+		// 0 升序 1 降序
+		state.queryParams.SortRule = val.order ? (val.order == 'desc' ? 1 : 0) : null;
+		handleQuery();
+	},
+};
+// 手动查询，将页码设置为1
+const handleQuery = () => {
+	if (state.queryParams.VisitStateQuery !== 2) {
+		state.queryParams.IsAiVisit = null;
+	}
+	state.queryParams.PageIndex = 1;
+	queryList();
+};
+// 刷新列表
+const refreshList = () => {
+	queryList();
+};
+/** 获取列表 */
+const queryList = () => {
+	return new Promise((resolve, reject) => {
+		state.loading = true;
+		gridOptions.loading = true;
+		requestParams.value = Other.deepClone(state.queryParams);
+		requestParams.value.StartPublishTime = state.queryParams.fbTime === null ? null : state.queryParams.fbTime[0];
+		requestParams.value.EndPublishTime = state.queryParams.fbTime === null ? null : state.queryParams.fbTime[1];
+		Reflect.deleteProperty(requestParams.value, 'fbTime');
+		requestParams.value.CreationTimeStart = state.queryParams.slTime === null ? null : state.queryParams.slTime[0];
+		requestParams.value.CreationTimeEnd = state.queryParams.slTime === null ? null : state.queryParams.slTime[1];
+		Reflect.deleteProperty(requestParams.value, 'slTime');
+		visitList(requestParams.value)
+			.then((res: any) => {
+				state.tableData = res.result?.items ?? [];
+				gridOptions.data = state.tableData;
+				state.total = res.result?.total ?? 0;
+				state.loading = false;
+				resolve(res);
+				gridRef.value.clearCheckboxRow();
+				checkTable.value = [];
+				gridOptions.loading = false;
+			})
+			.catch(() => {
+				state.loading = false;
+				gridRef.value.clearCheckboxRow();
+				checkTable.value = [];
+				gridOptions.loading = false;
+				reject();
+			});
+	});
+};
+
+/** 重置按钮操作 */
+const drawerRuleFormRef = ref();
+const ruleFormRef = ref<RefType>(); // 表单ref
+const drawer = ref(false);
+const resetQuery = (formEl: FormInstance | undefined) => {
+	if (!formEl) return;
+	formEl.resetFields();
+	state.queryParams.QuerySelf = true;
+	state.queryParams.IsProvince = null;
+	fastSearch.value = 'all';
+	ruleFormRef.value?.resetFields();
+	queryList();
+};
+// 批量分配
+const assignReturnVisitorsRef = ref<RefType>();
+const multiplePeople = () => {
+	const ids = checkTable.value.map((item: any) => item.id);
+	assignReturnVisitorsRef.value.openDialog(ids);
+};
+// 回访
+const visitDetailRef = ref<RefType>();
+const onManpower = (row: any) => {
+	visitDetailRef.value.openDialog(row);
+};
+// 平移功能
+const orderMigrationRef = ref<RefType>();
+const onMigration = () => {
+	const ids = checkTable.value.map((item: any) => item.id);
+	orderMigrationRef.value.openDialog('visitTodo', ids);
+};
+// 短信回访
+const messageVisit = () => {
+	const ids = checkTable.value.map((item: any) => item.id);
+	ElMessageBox.confirm(`您确定要选中的工单进行短信回访?`, '提示', {
+		confirmButtonText: '确定',
+		cancelButtonText: '取消',
+		type: 'warning',
+		draggable: true,
+		autofocus: false,
+	})
+		.then(() => {
+			visitSendSms({ ids })
+				.then((res: any) => {
+					ElMessage.success('操作成功');
+					queryList();
+				})
+				.catch((e) => {
+					console.log(e);
+				});
+		})
+		.catch(() => {});
+};
+// 批量回访
+const visitBatchRef = ref<RefType>();
+const batchVisit = () => {
+	const visit = checkTable.value.map((item: any) => {
+		return {
+			orderId: item.order?.id,
+			visitId: item.id,
+			no: item.order?.no,
+		};
+	});
+	visitBatchRef.value.openDialog(visit);
+};
+const checkTable = ref<EmptyArrayType>([]);
+const gridRef = ref<RefType>();
+const selectAllChangeEvent = ({ checked }) => {
+	if (gridRef.value) {
+		const records = gridRef.value.getCheckboxRecords();
+		checkTable.value = records;
+		console.log(checked ? '所有勾选事件' : '所有取消事件', records);
+	}
+};
+
+const selectChangeEvent = ({ checked }) => {
+	if (gridRef.value) {
+		const records = gridRef.value.getCheckboxRecords();
+		checkTable.value = records;
+		console.log(checked ? '勾选事件' : '取消事件', records);
+	}
+};
+const isChecked = computed(() => {
+	return !Boolean(checkTable.value.length);
+});
+onMounted(() => {
+	queryList().then(() => {
+		getBaseData();
+	});
+});
+</script>

src/views/business/visit/todo.vue

@@ -15,7 +15,7 @@
 								:disabled="state.loading"
 							/>
 						</el-form-item>
-						<el-form-item label="工单类型" prop="IsProvince" v-auth="'business:visit:todo:orderType'">
+						<el-form-item label="工单类型" prop="IsProvince" v-auth="'business:visit:todo:orderType'" v-if="['YiBin','LuZhou'].includes(themeConfig.appScope)">
 							<el-segmented
 								:options="[
 									{
@@ -467,6 +467,9 @@ const queryList = () => {
 		requestParams.value.CreationTimeStart = state.queryParams.slTime === null ? null : state.queryParams.slTime[0];
 		requestParams.value.CreationTimeEnd = state.queryParams.slTime === null ? null : state.queryParams.slTime[1];
 		Reflect.deleteProperty(requestParams.value, 'slTime');
+		if(themeConfig.value.appScope === 'ZiGong') {
+			requestParams.value.IsProvince = false;
+		}
 		visitList(requestParams.value)
 			.then((res: any) => {
 				state.tableData = res.result?.items ?? [];