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feat:新增分机操作记录 坐席动作类型统计页面;

zhangchong 11 tháng trước cách đây
mục cha
commit
eb18919cfb

+ 128 - 0
src/views/statistics/call/seatsRecord.vue

@@ -0,0 +1,128 @@
+<template>
+	<div class="statistics-call-seats-record-out-container layout-pd">
+		<!-- 搜索  -->
+		<el-card shadow="never">
+			<el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline>
+				<el-form-item label="分机号" prop="CDPN">
+					<el-input v-model="state.queryParams.CDPN" placeholder="分机号" clearable @keyup.enter="handleQuery" class="keyword-input" />
+				</el-form-item>
+				<el-form-item label="动作类型" prop="CDPN">
+					<el-input v-model="state.queryParams.CDPN" placeholder="动作类型" clearable @keyup.enter="handleQuery" class="keyword-input" />
+				</el-form-item>
+				<el-form-item label="坐席" prop="CDPN">
+					<el-input v-model="state.queryParams.CDPN" placeholder="坐席" clearable @keyup.enter="handleQuery" class="keyword-input" />
+				</el-form-item>
+				<el-form-item label="时间段" prop="crTime">
+					<el-date-picker
+						v-model="state.queryParams.crTime"
+						type="daterange"
+						unlink-panels
+						range-separator="至"
+						start-placeholder="开始时间"
+						end-placeholder="结束时间"
+						:shortcuts="shortcuts"
+						@change="handleQuery"
+						value-format="YYYY-MM-DD"
+						:clearable="false"
+					/>
+				</el-form-item>
+				<el-form-item label-width="0">
+					<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
+					<el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
+						<SvgIcon name="ele-Refresh" class="mr5" />重置
+					</el-button>
+				</el-form-item>
+			</el-form>
+		</el-card>
+		<el-card shadow="never">
+			<ProTable
+				ref="proTableRef"
+				:columns="columns"
+				:data="state.tableData"
+				@updateTable="queryList"
+				:loading="state.loading"
+				:total="state.total"
+				v-model:page-index="state.queryParams.PageIndex"
+				v-model:page-size="state.queryParams.PageSize"
+				border
+			>
+			</ProTable>
+		</el-card>
+	</div>
+</template>
+<script setup lang="tsx" name="statisticsCallSeatsRecord">
+import { onMounted, reactive, ref } from 'vue';
+import { FormInstance } from 'element-plus';
+import { callTransfer } from '@/api/statistics/call';
+import { defaultDate, shortcuts } from '@/utils/constants';
+import { formatDate } from '@/utils/formatTime';
+
+const proTableRef = ref<RefType>(); // 表格ref
+// 表格配置项
+const columns = ref<any[]>([
+	{ type: 'index', fixed: 'left', width: 55, label: '序号', align: 'center' },
+	{ prop: 'cdpn', label: '坐席', align: 'center' },
+	{ prop: 'cpn', label: '分机号', align: 'center' },
+	{ prop: 'telNo', label: '分机组', align: 'center' },
+	{ prop: 'telNo', label: '动作类型', align: 'center' },
+	{ prop: 'userName', label: '时长(秒)', align: 'center' },
+]);
+// 定义变量内容
+const ruleFormRef = ref<RefType>(); // 表单ref
+const state = reactive({
+	queryParams: {
+		// 查询条件
+		PageIndex: 1,
+		PageSize: 10,
+		Keyword: null, // 关键词
+		crTime: defaultDate, // 时间默认今天开始到今天结束
+	},
+	tableData: [], //表单
+	loading: false, // 加载
+	total: 0, // 总数
+});
+/** 搜索按钮操作 */
+const handleQuery = () => {
+	state.queryParams.PageIndex = 1;
+	queryList();
+};
+/** 获取列表 */
+const queryList = () => {
+	state.loading = true;
+	let StartTime = null;
+	let EndTime = null;
+	if (state.queryParams?.crTime) {
+		StartTime = state.queryParams?.crTime[0];
+		EndTime = state.queryParams?.crTime[1];
+	}
+	const request = {
+		StartTime,
+		EndTime,
+		UserName: state.queryParams.UserName,
+		CDPN: state.queryParams.CDPN,
+		PageIndex: state.queryParams.PageIndex,
+		PageSize: state.queryParams.PageSize,
+		Keyword: state.queryParams.Keyword,
+		SortField: state.queryParams.SortField,
+		SortRule: state.queryParams.SortRule,
+	};
+	callTransfer(request)
+		.then((res: any) => {
+			state.tableData = res.result?.items ?? [];
+			state.total = res.result?.total ?? 0;
+			state.loading = false;
+		})
+		.catch(() => {
+			state.loading = false;
+		});
+};
+/** 重置按钮操作 */
+const resetQuery = (formEl: FormInstance | undefined) => {
+	if (!formEl) return;
+	formEl.resetFields();
+	queryList();
+};
+onMounted(() => {
+	queryList();
+});
+</script>

+ 140 - 0
src/views/statistics/call/telsRecords.vue

@@ -0,0 +1,140 @@
+<template>
+  <div class="statistics-call-tels-record-out-container layout-pd">
+    <!-- 搜索  -->
+    <el-card shadow="never">
+      <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline>
+        <el-form-item label="分机号" prop="CDPN">
+          <el-input v-model="state.queryParams.CDPN" placeholder="分机号" clearable @keyup.enter="handleQuery" class="keyword-input" />
+        </el-form-item>
+        <el-form-item label="动作类型" prop="CDPN">
+          <el-input v-model="state.queryParams.CDPN" placeholder="动作类型" clearable @keyup.enter="handleQuery" class="keyword-input" />
+        </el-form-item>
+        <el-form-item label="坐席" prop="CDPN">
+          <el-input v-model="state.queryParams.CDPN" placeholder="坐席" clearable @keyup.enter="handleQuery" class="keyword-input" />
+        </el-form-item>
+        <el-form-item label="来电时间" prop="crTime">
+          <el-date-picker
+            v-model="state.queryParams.crTime"
+            type="daterange"
+            unlink-panels
+            range-separator="至"
+            start-placeholder="开始时间"
+            end-placeholder="结束时间"
+            :shortcuts="shortcuts"
+            @change="handleQuery"
+            value-format="YYYY-MM-DD"
+            :clearable="false"
+          />
+        </el-form-item>
+        <el-form-item label-width="0">
+          <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
+          <el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
+            <SvgIcon name="ele-Refresh" class="mr5" />重置
+          </el-button>
+        </el-form-item>
+      </el-form>
+    </el-card>
+    <el-card shadow="never">
+      <ProTable
+        ref="proTableRef"
+        :columns="columns"
+        :data="state.tableData"
+        @updateTable="queryList"
+        :loading="state.loading"
+        :total="state.total"
+        v-model:page-index="state.queryParams.PageIndex"
+        v-model:page-size="state.queryParams.PageSize"
+        border
+      >
+      </ProTable>
+    </el-card>
+  </div>
+</template>
+<script setup lang="tsx" name="statisticsCallTelsRecord">
+import { onMounted, reactive, ref } from 'vue';
+import { FormInstance } from 'element-plus';
+import { callTransfer } from '@/api/statistics/call';
+import { defaultDate, shortcuts } from "@/utils/constants";
+import { formatDate } from '@/utils/formatTime';
+
+const proTableRef = ref<RefType>(); // 表格ref
+// 表格配置项
+const columns = ref<any[]>([
+  { type: 'index', fixed: 'left', width: 55, label: '序号', align: 'center' },
+  { prop: 'cdpn', label: '分机号', align: 'center' },
+  { prop: 'cpn', label: '分机组', align: 'center' },
+  { prop: 'telNo', label: '坐席', align: 'center' },
+  { prop: 'telNo', label: '动作类型', align: 'center' },
+  {
+    prop: 'createdTime',
+    label: '开始时间',
+    align: 'center',
+    render: (scope) => <span>{formatDate(scope.row.createdTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
+  },
+  {
+    prop: 'createdTime',
+    label: '结束时间',
+    align: 'center',
+    render: (scope) => <span>{formatDate(scope.row.createdTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
+  },
+  { prop: 'userName', label: '时长(秒)', align: 'center' },
+]);
+// 定义变量内容
+const ruleFormRef = ref<RefType>(); // 表单ref
+const state = reactive({
+  queryParams: {
+    // 查询条件
+    PageIndex: 1,
+    PageSize: 10,
+    Keyword: null, // 关键词
+    crTime: defaultDate, // 时间默认今天开始到今天结束
+  },
+  tableData: [], //表单
+  loading: false, // 加载
+  total: 0, // 总数
+});
+/** 搜索按钮操作 */
+const handleQuery = () => {
+  state.queryParams.PageIndex = 1;
+  queryList();
+};
+/** 获取列表 */
+const queryList = () => {
+  state.loading = true;
+  let StartTime = null;
+  let EndTime = null;
+  if (state.queryParams?.crTime) {
+    StartTime = state.queryParams?.crTime[0];
+    EndTime = state.queryParams?.crTime[1];
+  }
+  const request = {
+    StartTime,
+    EndTime,
+    UserName: state.queryParams.UserName,
+    CDPN: state.queryParams.CDPN,
+    PageIndex: state.queryParams.PageIndex,
+    PageSize: state.queryParams.PageSize,
+    Keyword: state.queryParams.Keyword,
+    SortField: state.queryParams.SortField,
+    SortRule: state.queryParams.SortRule,
+  };
+  callTransfer(request)
+    .then((res: any) => {
+      state.tableData = res.result?.items ?? [];
+      state.total = res.result?.total ?? 0;
+      state.loading = false;
+    })
+    .catch(() => {
+      state.loading = false;
+    });
+};
+/** 重置按钮操作 */
+const resetQuery = (formEl: FormInstance | undefined) => {
+  if (!formEl) return;
+  formEl.resetFields();
+  queryList();
+};
+onMounted(() => {
+  queryList();
+});
+</script>