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+<template>
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+ <div class="tels-callLog-container layout-pd">
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+ <el-card shadow="never">
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+ <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent class="mt15" label-width="100px">
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+ <el-row :gutter="10">
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+ <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8">
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+ <el-form-item label="通话时间段" prop="crTime">
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+ <el-date-picker
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+ v-model="state.queryParams.crTime"
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+ type="datetimerange"
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+ unlink-panels
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+ range-separator="至"
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+ start-placeholder="开始时间"
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+ end-placeholder="结束时间"
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+ :shortcuts="shortcuts"
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+ @change="queryList"
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+ value-format="YYYY-MM-DD[T]HH:mm:ss"
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+ />
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+ </el-form-item>
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+ </el-col>
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+ <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8">
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+ <el-form-item label="主叫" prop="CPN">
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+ <el-input v-model="state.queryParams.CPN" placeholder="请输入主叫号码" clearable @keyup.enter="queryList" />
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+ </el-form-item>
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+ </el-col>
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+ <transition name="el-zoom-in-top">
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+ <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8" v-show="!searchCol">
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+ <el-form-item label="被叫" prop="CDPN">
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+ <el-input v-model="state.queryParams.CDPN" placeholder="请输入被叫号码" clearable @keyup.enter="queryList" />
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+ </el-form-item>
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+ </el-col>
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+ </transition>
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+ <transition name="el-zoom-in-top">
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+ <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8" v-show="!searchCol">
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+ <el-form-item label="电话方向" prop="Direction">
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+ <el-select v-model="state.queryParams.Direction" placeholder="请选择电话方向" clearable class="w100">
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+ <el-option v-for="item in state.callDirection" :value="item.key" :key="item.key" :label="item.value" />
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+ </el-select>
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+ </el-form-item>
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+ </el-col>
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+ </transition>
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+ <transition name="el-zoom-in-top">
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+ <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8" v-show="!searchCol">
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+ <el-form-item label="通话结果" prop="OnState">
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+ <el-select v-model="state.queryParams.OnState" placeholder="请选择通话结果" clearable class="w100">
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+ <el-option v-for="item in state.onState" :value="item.key" :key="item.key" :label="item.value" />
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+ </el-select>
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+ </el-form-item>
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+ </el-col>
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+ </transition>
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+ <transition name="el-zoom-in-top">
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+ <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8" v-show="!searchCol">
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+ <el-form-item label="中继号" prop="Gateway">
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+ <el-input v-model="state.queryParams.Gateway" placeholder="请输入中继号" clearable @keyup.enter="queryList" />
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+ </el-form-item>
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+ </el-col>
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+ </transition>
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+ <el-col :xs="24" :sm="12" :md="12" :lg="8" :xl="8">
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+ <div class="flex-end w100">
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+ <el-button type="primary" @click="queryList" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
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+ <el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
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+ <SvgIcon name="ele-Refresh" class="mr5" />重置
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+ </el-button>
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+ <el-button link type="primary" @click="closeSearch" :loading="state.loading">
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+ {{ searchCol ? '展开' : '收起' }}
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+ <SvgIcon :class="{ 'is-reverse': searchCol }" name="ele-ArrowUp" class="mr5 arrow" size="18px" />
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+ </el-button>
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+ </div>
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+ </el-col>
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+ </el-row>
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+ </el-form>
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+ </el-card>
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+ <el-card shadow="never">
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+ <!-- 表格 -->
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+ <el-table :data="state.tableList" v-loading="state.loading">
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+ <el-table-column prop="cpn" label="主叫" show-overflow-tooltip width="120"></el-table-column>
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+ <el-table-column prop="cdpn" label="被叫" show-overflow-tooltip width="120"></el-table-column>
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+ <el-table-column prop="ringTimes" label="响铃次数" show-overflow-tooltip width="110"></el-table-column>
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+ <el-table-column prop="gateway" label="中继号" show-overflow-tooltip width="120"></el-table-column>
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+ <el-table-column prop="duration" label="通话时间(秒)" show-overflow-tooltip width="120"></el-table-column>
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+ <el-table-column prop="onStateText" label="通话结果" show-overflow-tooltip> </el-table-column>
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+ <el-table-column prop="callDirectionText" label="电话方向" show-overflow-tooltip></el-table-column>
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+ <el-table-column prop="endByText" label="挂机类型" show-overflow-tooltip width="120"></el-table-column>
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+ <el-table-column label="ivr开始时间" show-overflow-tooltip width="170">
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+ <template #default="{ row }">
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+ <span>{{ formatDate(row.beginIvrTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="ivr结束时间" show-overflow-tooltip width="170">
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+ <template #default="{ row }">
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+ <span>{{ formatDate(row.endIvrTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="队列开始时间" show-overflow-tooltip width="170">
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+ <template #default="{ row }">
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+ <span>{{ formatDate(row.beginQueueTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="队列结束时间" show-overflow-tooltip width="170">
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+ <template #default="{ row }">
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+ <span>{{ formatDate(row.endQueueTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="开始通话时间" show-overflow-tooltip width="170">
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+ <template #default="{ row }">
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+ <span>{{ formatDate(row.createdTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
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+ </template></el-table-column
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+ >
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+ <el-table-column label="应答时间" show-overflow-tooltip width="170">
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+ <template #default="{ row }">
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+ <span>{{ formatDate(row.answeredTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="结束通话时间" show-overflow-tooltip width="170">
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+ <template #default="{ row }">
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+ <span>{{ formatDate(row.overTime, 'YYYY-mm-dd HH:MM:SS') }}</span>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="操作" width="100" fixed="right" align="center">
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+ <template #default="{ row }">
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+ <el-button link type="primary" @click="onConnect(row)" title="监听分机" v-auth="'tels:extension:listen'"> 监听分机 </el-button>
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+ </template>
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+ </el-table-column>
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+ <template #empty>
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+ <Empty />
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+ </template>
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+ </el-table>
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+ <!-- 分页 -->
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+ <pagination
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+ :total="state.total"
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+ v-model:page="state.queryParams.pageIndex"
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+ v-model:limit="state.queryParams.pageSize"
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+ @pagination="queryList"
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+ />
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+ </el-card>
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+ <!-- 播放录音 -->
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+ <play-record ref="playRecordRef" />
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+ <!-- 业务关联 -->
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+ <connect-business ref="connectBusinessRef" @updateList="queryList" />
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+ </div>
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+</template>
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+
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+<script lang="ts" setup name="telsExtension">
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+import { defineAsyncComponent, onActivated, onDeactivated, onMounted, reactive, ref } from 'vue';
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+import type { FormInstance } from 'element-plus';
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+import { ElButton, ElMessageBox } from 'element-plus';
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+import { downloadFile, throttle } from '@/utils/tools';
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+import { callBaseData, callLogPaged } from '@/api/tels/callLog';
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+import { formatDate } from '@/utils/formatTime';
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+import { shortcuts } from '@/utils/constants';
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+import signalR from '@/utils/signalR';
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+
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+// 引入组件
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+const PlayRecord = defineAsyncComponent(() => import('@/views/tels/callLog/component/Play-record.vue')); // 播放录音
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+const ConnectBusiness = defineAsyncComponent(() => import('@/views/tels/callLog/component/Connect-business.vue')); // 关联工单还是回访
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+
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+// 定义变量内容
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+const state = reactive(<any>{
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+ queryParams: {
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+ pageIndex: 1, // 当前页
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+ pageSize: 10, // 每页条数
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+ StaffNo: null, // 分机号
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+ CPN: null, // 中继号码
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+ CDPN: null, // 分机号
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+ Direction: null, // 呼叫类型
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+ OnState: null, // 结果
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+ crTime: [],
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+ },
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+ tableList: [], // 列表数据
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+ loading: false, // 加载
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+ total: 0, // 总条数
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+});
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+const ruleFormRef = ref<FormInstance>(); // 表单ref
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+const searchCol = ref(true); // 展开/收起
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+// 展开/收起
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+const closeSearch = () => {
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+ searchCol.value = !searchCol.value;
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+};
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+/** 通话记录列表 */
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+const queryList = throttle(async () => {
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+ state.loading = true;
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+ try {
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+ const request = {
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+ pageIndex: state.queryParams.pageIndex,
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+ pageSize: state.queryParams.pageSize,
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+ CPN: state.queryParams.CPN,
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+ CDPN: state.queryParams.CDPN,
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+ Direction: state.queryParams.Direction,
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+ OnState: state.queryParams.OnState,
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+ StaffNo: state.queryParams.StaffNo,
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+ StartTime: state.queryParams.crTime[0],
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+ EndTime: state.queryParams.crTime[1],
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+ Gateway: state.queryParams.Gateway,
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+ };
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+ const response = await callLogPaged(request);
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+ state.tableList = response.result?.items ?? [];
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+ state.total = response.result?.total ?? 0;
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+ state.loading = false;
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+ } catch (e) {
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+ state.loading = false;
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+ console.log(e);
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+ }
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+}, 300);
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+/** 重置按钮操作 */
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+const resetQuery = throttle((formEl: FormInstance | undefined) => {
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+ if (!formEl) return;
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+ formEl.resetFields();
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+ queryList();
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+}, 300);
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+// 播放录音
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+const playRecordRef = ref<RefType>();
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+const onPlaySoundRecording = (val: any) => {
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+ playRecordRef.value.openDialog(val.recordingFileUrl);
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+};
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+// 下载录音
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+const onDownload = (row: any) => {
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+ ElMessageBox.confirm(`您确定要下载此录音吗?`, '提示', {
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+ confirmButtonText: '确认',
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+ cancelButtonText: '取消',
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+ type: 'warning',
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+ draggable: true,
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+ cancelButtonClass: 'default-button',
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+ autofocus: false,
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+ })
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+ .then(() => {
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+ downloadFile(row.recordingFileUrl, row.recordingFileName);
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+ // window.open(row.recordUrl);
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+ })
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+ .catch(() => {});
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+};
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+// 关联业务
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+const connectBusinessRef = ref<RefType>();
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+const onConnect = (row: any) => {
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+ connectBusinessRef.value.openDialog(row);
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+};
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+// 基础信息
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+const getBaseData = async () => {
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+ const response = await callBaseData();
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+ state.callDirection = response.result.callDirection;
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+ state.onState = response.result.onState;
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+};
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+onMounted(() => {
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+ getBaseData();
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+ queryList();
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+ signalR.joinGroup('callLog');
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+});
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+onDeactivated(() => {
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+ signalR.leaveGroup('callLog');
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+});
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+onActivated(() => {
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+ signalR.joinGroup('callLog');
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+});
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+</script>
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+<style lang="scss" scoped>
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+.arrow {
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+ transition: transform var(--el-transition-duration);
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+ cursor: pointer;
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+}
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+.arrow.is-reverse {
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+ transform: rotateZ(-180deg);
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+}
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+</style>
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