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- /*
- * @Author: zc
- * @description 数据统计-话务统计
- */
- import request from '@/utils/request';
- /**
- * @description 话务统计列表查询
- * @param {object} params
- */
- export const callList = (params: object) => {
- return request({
- url: `/api/v1/BiCall/calls`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务统计列表查询-导出
- * @param {object} data
- */
- export const callListExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/calls_export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 话务统计明细列表查询
- * @param {object} params
- */
- export const callDetailList = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query_calls_detail`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务统计明细列表查询-导出
- * @param {object} data
- */
- export const callDetailListExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query_calls_detail_export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 话务统计明细日期查询
- * @param {object} params
- */
- export const callDateListDate = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query_calls_hour_detail_list`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务统计明细日期导出
- * @param {object} data
- */
- export const callDetailListDateExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query_calls_hour_detail_list_export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 话务统计列表明细
- * @param {object} params
- */
- export const callDetailListDetail = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query_incall_calls_list`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务统计列表明细导出
- * @param {object} data
- */
- export const callDetailListDetailExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query_incall_calls_list_export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 坐席话务统计分析
- * @param {object} params
- */
- export const callAgent = (params: object) => {
- return request({
- url: `/api/v1/BiCall/seats`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 坐席话务统计分析导出
- * @param {object} data
- */
- export const callAgentExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/seats/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 坐席小休统计
- * @param {object} params
- */
- export const callRest = (params: object) => {
- return request({
- url: `/api/v1/BiCall/rests`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 坐席小休统计 导出
- * @param {object} data
- */
- export const callRestExport = (data: object) => {
- return request({
- url: `/api/v1/BiCall/rests/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 坐席转接统计
- * @param {object} params
- */
- export const callTransfer = (params: object) => {
- return request({
- url: `/api/v1/BiCall/seatswitch`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 坐席转接统计导出
- * @param {object} data
- */
- export const callTransferExport = (data: object) => {
- return request({
- url: `/api/v1/BiCall/seatswitch/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- )
- };
- /**
- * @description 通话时段统计基础信息
- * @param {object} params
- */
- export const callPeriodBase = (params?: object) => {
- return request({
- url: `/api/v1/BiCall/hourcall_list_base`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 通话时段统计明细
- * @param {object} params
- */
- export const callPeriodDetail = (params?: object) => {
- return request({
- url: `/api/v1/BiCall/hourcall_list`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 通话时段统计明细导出
- * @param {object} data
- */
- export const callPeriodDetailExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/hourcall_list/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 通话时段统计
- * @param {object} params
- */
- export const callPeriod = (params: object) => {
- return request({
- url: `/api/v1/BiCall/hourcall`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 通话时段统计导出
- * @param {object} data
- */
- export const callPeriodExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/hourcall/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 热线号码统计
- * @param {object} params
- */
- export const callHotline = (params: object) => {
- return request({
- url: `/api/v1/BiCall/gateway-query`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 热线号码统计导出
- * @param {object} data
- */
- export const callHotlineExport = (data: object) => {
- return request(
- {
- url: `/api/v1/Bicall/gateway-query/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 坐席动作列表基础数据
- * @param {object} params
- */
- export const callActionBase = (params?: object) => {
- return request({
- url: `/api/v1/IPPbx/telaction-basedata`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 坐席动作列表
- * @param {object} params
- */
- export const callAction = (params: object) => {
- return request({
- url: `/api/v1/IPPbx/telaction-list`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 坐席动作列表导出
- * @param {object} data
- */
- export const callActionExport = (data: object) => {
- return request(
- {
- url: `/api/v1/IPPbx/telaction-list/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- }
- /**
- * @description 话务日期统计简单
- * @param {object} params
- */
- export const callDateSimple = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query_calls_statistics`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务日期统计简单导出
- * @param {object} data
- */
- export const callDateSimpleExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query_calls_statistics_export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 话务日期统计简单详情
- * @param {object} params
- */
- export const callDateSimpleDetail = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query_calls_statistics_detail`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务日期统计简单详情导出
- * @param {object} data
- */
- export const callDateSimpleDetailExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query_calls_statistics_detail/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 话务日期统计简单详情基础信息
- * @param {object} params
- */
- export const callDateSimpleDetailBase = (params?: object) => {
- return request({
- url: `/api/v1/BiCall/query_calls_statistics_detail/base-data`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务日期统计明细列表
- * @param {object} params
- */
- export const callDateDetail = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query-calldate-statistics`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 话务日期统计明细列表导出
- * @param {object} data
- */
- export const callDateDetailExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-calldate-statistics/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 个人服务话务明细
- * @param {object} params
- */
- export const callPersonal = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query-person-calldate-statistics`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 个人服务话务明细导出
- * @param {object} data
- */
- export const callPersonalExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-person-calldate-statistics/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 企业服务话务明细
- * @param {object} params
- */
- export const callCompany = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query-enterprise-calldate-statistics`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 企业服务话务明细导出
- * @param {object} data
- */
- export const callCompanyExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-enterprise-calldate-statistics/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 呼出话务统计明细
- * @param {object} params
- */
- export const callOutDetailList = (params: object) => {
- return request({
- url: `/api/v1/BiCall/query-callout-date-statistics`,
- method: 'get',
- params,
- });
- };
- /**
- * @description 呼出话务统计明细导出
- * @param {object} data
- */
- export const callOutDetailListExport = (data: object) => {
- return request(
- {
- url: `/api/v1/Bicall/query-callout-date-statistics/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 坐席月接通率基础数据
- * @param {object} params
- */
- export const callAgentMonthBase = (params?: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-seat-monthcall-basedata`,
- method: 'get',
- params,
- }
- );
- };
- /**
- * @description 坐席月接通率
- * @param {object} params
- */
- export const callAgentMonth = (params: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-seat-monthcall`,
- method: 'get',
- params,
- }
- );
- };
- /**
- * @description 坐席月接通率导出
- * @param {object} data
- */
- export const callAgentMonthExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-seat-monthcall/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
- /**
- * @description 坐席月接通率明细
- * @param {object} params
- */
- export const callAgentMonthDetail = (params: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-seat-monthcall-detail`,
- method: 'get',
- params,
- }
- );
- };
- /**
- * @description 坐席月接通率明细导出
- * @param {object} data
- */
- export const callAgentMonthDetailExport = (data: object) => {
- return request(
- {
- url: `/api/v1/BiCall/query-seat-monthcall-detail/export`,
- method: 'post',
- data,
- responseType: 'blob',
- },
- {
- reduce_data_format: false,
- }
- );
- };
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