123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267 |
- <template>
- <div class="statistics-call-seats-date-container layout-padding">
- <div class="layout-padding-auto layout-padding-view pd20">
- <vxe-grid v-bind="gridOptions">
- <template #form>
- <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline :disabled="gridOptions.loading">
- <el-form-item prop="crTime">
- <statistical-time v-model="state.queryParams.crTime" @change="handleQuery" ref="statisticalTimeRef" :disabled="state.loading"/>
- </el-form-item>
- <el-form-item>
- <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
- <el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
- <SvgIcon name="ele-Refresh" class="mr5" />重置
- </el-button>
- </el-form-item>
- </el-form>
- </template>
- <template #toolbar_buttons>
- <el-popover :width="500" trigger="click">
- <template #reference>
- <el-button type="primary" title="口径说明"><SvgIcon name="ele-QuestionFilled" class="mr5"/>口径说明</el-button>
- </template>
- <el-descriptions title="" :column="1" border style="max-height: 400px; overflow: auto">
- <el-descriptions-item label="呼入总量">呼入接通+挂机量+呼入队列挂断</el-descriptions-item>
- <el-descriptions-item label="接通率"> (呼入接通+挂机)/呼入总量 </el-descriptions-item>
- <el-descriptions-item label="呼入已接">呼入已接的总量</el-descriptions-item>
- <el-descriptions-item label="挂机量">呼入未接的总量</el-descriptions-item>
- <el-descriptions-item label="呼入队列挂断"> 呼入但是队列中挂断的总量 </el-descriptions-item>
- <el-descriptions-item label="呼入IVR挂断"> 呼入但是在IVR中挂断的总量 </el-descriptions-item>
- <el-descriptions-item label="呼出接通"> 呼出已接通的总量 </el-descriptions-item>
- <el-descriptions-item label="呼出未接通">呼出未接通的总量 </el-descriptions-item>
- </el-descriptions>
- </el-popover>
- </template>
- </vxe-grid>
- </div>
- </div>
- </template>
- <script setup lang="tsx" name="statisticsCallSeatsDate">
- import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
- import { FormInstance } from 'element-plus';
- import { defaultDate } from '@/utils/constants';
- import Other from '@/utils/other';
- import { callDateSimple, callDateSimpleExport } from '@/api/statistics/call';
- import { useRouter } from 'vue-router';
- import dayjs from 'dayjs';
- import XEUtils from 'xe-utils';
- const StatisticalTime = defineAsyncComponent(() => import('@/components/StatisticalTime/index.vue')); // 日期类型选择组件
- // 定义变量内容
- const ruleFormRef = ref<RefType>(); // 表单ref
- const state = reactive<any>({
- queryParams: {
- // 查询条件
- crTime: defaultDate,
- },
- tableData: [], //表单
- loading: false, // 加载
- total: 0, // 总数
- callForwardingSource: [],
- totalCount: {},
- });
- const requestParams = ref<EmptyObjectType>({});
- const gridOptions = reactive<any>({
- loading: false,
- border: true,
- showOverflow: true,
- columnConfig: {
- resizable: true,
- },
- scrollY: {
- enabled: true,
- gt: 100,
- },
- toolbarConfig: {
- zoom: true,
- custom: true,
- refresh: {
- queryMethod: () => {
- handleQuery();
- },
- },
- tools: [{ toolRender: { name: 'exportAll' } }],
- slots: {
- buttons: 'toolbar_buttons',
- },
- },
- customConfig: {
- storage: true,
- },
- id: 'statisticsCallSeatsDate',
- rowConfig: { isHover: true, height: 30, isCurrent: true, useKey: true },
- height: 'auto',
- columns: [
- {
- field: 'date',
- title: '日期',
- },
- {
- field: 'inTotal',
- title: '呼入总量',
- slots:{
- default (scope:any) {
- return (
- <el-button type="primary" onClick={() => linkDetail(scope)} link>
- {scope.row.inTotal}
- </el-button>
- )
- }
- }
- },
- {
- field: 'inConnectionRate',
- title: '接通率',
- },
- {
- field: 'inConnectionQuantity',
- title: '呼入接通',
- slots:{
- default (scope:any) {
- return (
- <el-button type="primary" onClick={() => linkDetail(scope)} link>
- {scope.row.inConnectionQuantity}
- </el-button>
- )
- }
- }
- },
- {
- field: 'inNotAnswered',
- title: '挂机量',
- slots:{
- default (scope:any) {
- return (
- <el-button type="primary" onClick={() => linkDetail(scope)} link>
- {scope.row.inNotAnswered}
- </el-button>
- )
- }
- }
- },
- {
- field: 'notAcceptedHang',
- title: '呼入队列挂断',
- slots:{
- default (scope:any) {
- return (
- <el-button type="primary" onClick={() => linkDetail(scope)} link>
- {scope.row.notAcceptedHang}
- </el-button>
- )
- }
- }
- },
- {
- field: 'ivrByeCount',
- title: '呼入IVR挂断',
- slots:{
- default (scope:any) {
- return (
- <el-button type="primary" onClick={() => linkDetail(scope)} link>
- {scope.row.ivrByeCount}
- </el-button>
- )
- }
- }
- },
- {
- field: 'outConnectionQuantity',
- title: '呼出接通',
- slots:{
- default (scope:any) {
- return (
- <el-button type="primary" onClick={() => linkDetail(scope)} link>
- {scope.row.outConnectionQuantity}
- </el-button>
- )
- }
- }
- },
- {
- field: 'outNotAnswered',
- title: '呼出未接通',
- slots:{
- default (scope:any) {
- return (
- <el-button type="primary" onClick={() => linkDetail(scope)} link>
- {scope.row.outNotAnswered}
- </el-button>
- )
- }
- }
- },
- ],
- data: [],
- params: {
- exportMethod: callDateSimpleExport,
- exportParams: requestParams,
- },
- sortConfig: {
- remote: true,
- },
- showFooter:true,
- footerMethod: ({ columns, data }) => {
- return [
- columns.map((column: any, columnIndex: number) => {
- if (columnIndex === 0) {
- return '合计';
- }
- // 后端返回了数据集合 state.totalCount 所以不需要计算 直接进行赋值
- return XEUtils.get(state.totalCount, column.property);
- }),
- ];
- }
- });
- /** 搜索按钮操作 */
- const handleQuery = () => {
- // state.queryParams.PageIndex = 1;
- queryList();
- };
- /** 获取列表 */
- const queryList = async () => {
- state.loading = true;
- gridOptions.loading = true;
- try {
- requestParams.value = Other.deepClone(state.queryParams);
- requestParams.value.StartTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[0];
- requestParams.value.EndTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
- Reflect.deleteProperty(requestParams.value, 'crTime');
- const { result } = await callDateSimple(requestParams.value);
- state.tableData = result.list ?? [];
- state.totalCount = result.total;
- gridOptions.data = state.tableData;
- state.loading = false;
- gridOptions.loading = false;
- } catch (e) {
- state.loading = false;
- gridOptions.loading = false;
- console.log(e);
- }
- };
- /** 重置按钮操作 */
- const statisticalTimeRef = ref<RefType>();
- const resetQuery = (formEl: FormInstance | undefined) => {
- if (!formEl) return;
- formEl.resetFields();
- statisticalTimeRef.value.reset();
- queryList();
- };
- // 查看详情
- const router = useRouter();
- const linkDetail = (scope: any) => {
- router.push({
- path: '/statistics/call/detailSeatDate',
- query: {
- StartTime: dayjs(scope.row.date).startOf('day').format('YYYY-MM-DD[T]HH:mm:ss'),
- EndTime: dayjs(scope.row.date).endOf('day').format('YYYY-MM-DD[T]HH:mm:ss'),
- FieldName:scope.column.property
- },
- });
- };
- onMounted(() => {
- queryList();
- });
- </script>
|