hotline-web/src/views/todo/edit/index.vue

<template>
	<div class="business-order-container layout-padding">
		<div class="layout-padding-auto layout-padding-view pd20">
			<vxe-grid v-bind="gridOptions" ref="gridRef">
				<template #form>
					<el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline :disabled="state.loading">
						<el-form-item label="快捷查询" prop="fastSearch">
							<el-segmented
								:options="[
									{
										value: 'all',
										label: '全部',
									},
									{
										value: 'city',
										label: '市工单',
									},
									{
										value: 'province',
										label: '省工单',
									},
								]"
								v-model="fastSearch"
								@change="fastSearchChange"
								:disabled="state.loading"
							/>
						</el-form-item>
						<el-form-item label="工单标题" prop="Keyword">
							<el-input v-model.trim="state.queryParams.Keyword" placeholder="工单标题" clearable @keyup.enter="handleQuery" class="keyword-input" />
						</el-form-item>
						<el-form-item label="工单编码" prop="No">
							<el-input v-model.trim="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" class="keyword-input" />
						</el-form-item>
						<el-form-item label="生成时间" prop="crTime">
							<el-date-picker
								v-model="state.queryParams.crTime"
								type="datetimerange"
								unlink-panels
								range-separator="至"
								start-placeholder="开始时间"
								end-placeholder="结束时间"
								:shortcuts="shortcuts"
								@change="handleQuery"
								value-format="YYYY-MM-DD[T]HH:mm:ss"
								:default-time="defaultTimeStartEnd"
							/>
						</el-form-item>
						<el-form-item>
							<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
							<el-button @click="drawer = true" class="default-button"> <SvgIcon name="ele-Search" class="mr5" />更多查询</el-button>
						</el-form-item>
					</el-form>
				</template>
				<template #toolbar_buttons>
					<el-button type="primary" @click="onRecord" :loading="state.loading"> <SvgIcon name="ele-List" class="mr5" />修改记录 </el-button>
				</template>
				<template #statusText="{ row }">
					<el-text type="danger" tag="b" v-if="[1, 2, 3, 9, 101, 102, 103, 104, 105, 200].includes(row.status)">{{ row.statusText }}</el-text>
					<span v-else>{{ row.statusText }}</span>
				</template>
				<template #order_detail="{ row }">
					<order-detail :order="row" @updateList="queryList">{{ row.title }}</order-detail>
				</template>
				<template #action="{ row }">
					<el-button link type="primary" @click="onOrderEdit(row)" title="编辑工单" v-auth="'todo:edit:edit'"> 工单修改 </el-button>
				</template>
				<template #pager>
					<pagination
						@pagination="queryList"
						:total="state.total"
						v-model:current-page="state.queryParams.PageIndex"
						v-model:page-size="state.queryParams.PageSize"
						:disabled="state.loading"
					/>
				</template>
			</vxe-grid>
		</div>
		<!--	更多查询	-->
		<el-drawer v-model="drawer" title="更多查询" size="500px">
			<el-form :model="state.queryParams" ref="drawerRuleFormRef" @submit.native.prevent label-width="100px">
				<el-form-item label="来电人姓名" prop="FromName">
					<el-input v-model="state.queryParams.FromName" placeholder="来电人姓名" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="事发地址" prop="AreaCode">
					<el-cascader
						:options="state.areaOptions"
						filterable
						:props="{ checkStrictly: true, value: 'id', label: 'areaName', emitPath: false }"
						placeholder="请选择事发地址"
						clearable
						v-model="state.queryParams.AreaCode"
						@change="handleQuery"
						class="w100"
					>
					</el-cascader>
				</el-form-item>
				<el-form-item label="是否紧急" prop="IsUrgent">
					<el-select v-model="state.queryParams.IsUrgent" placeholder="请选择是否紧急" clearable @change="handleQuery">
						<el-option :value="true" label="紧急" />
						<el-option :value="false" label="不紧急" />
					</el-select>
				</el-form-item>
				<el-form-item label="转接来源" prop="TransferPhone">
					<el-input v-model="state.queryParams.TransferPhone" placeholder="转接来源" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="工单状态" prop="Status">
					<el-select v-model="state.queryParams.Status" placeholder="请选择工单状态" clearable @change="handleQuery">
						<el-option v-for="item in state.orderStatusOptions" :value="item.key" :key="item.key" :label="item.value" />
					</el-select>
				</el-form-item>
				<el-form-item label="受理类型" prop="AcceptType">
					<el-select v-model="state.queryParams.AcceptType" placeholder="请选择受理类型" clearable @change="handleQuery">
						<el-option v-for="item in state.acceptTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
					</el-select>
				</el-form-item>
				<el-form-item label="来源渠道" prop="Channel">
					<el-select v-model="state.queryParams.Channel" placeholder="请选择来源渠道" clearable @change="handleQuery">
						<el-option v-for="item in state.channelOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
					</el-select>
				</el-form-item>
				<el-form-item label="热点分类" prop="Hotspot">
					<el-input v-model.trim="state.queryParams.Hotspot" placeholder="热点分类名称" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="接办部门" prop="ActualHandleOrgName">
					<el-input v-model="state.queryParams.ActualHandleOrgName" placeholder="请填写接办部门名称" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="一级部门" prop="OrgLevelOneName">
					<el-input v-model="state.queryParams.OrgLevelOneName" placeholder="请填写一级部门名称" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="受理人" prop="NameOrNo">
					<el-input v-model="state.queryParams.NameOrNo" placeholder="受理人/坐席工号" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="省本地编码" prop="ProvinceNo">
					<el-input v-model.trim="state.queryParams.ProvinceNo" placeholder="省本地编码" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="来电号码" prop="FromPhone">
					<el-input v-model.trim="state.queryParams.FromPhone" placeholder="来电号码" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="联系电话" prop="PhoneNo">
					<el-input v-model.trim="state.queryParams.PhoneNo" placeholder="联系电话" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="推送分类" prop="PushTypeCode">
					<el-select v-model="state.queryParams.PushTypeCode" placeholder="请选择推送分类" clearable @change="handleQuery">
						<el-option v-for="item in state.pushTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
					</el-select>
				</el-form-item>
				<el-form-item label="归档类型" prop="FiledType">
					<el-select v-model="state.queryParams.FiledType" placeholder="请选择归档类型" @change="handleQuery" clearable>
						<el-option label="中心归档" value="10" />
						<el-option label="部门归档" value="20" />
					</el-select>
				</el-form-item>
				<el-form-item label="期满时间" prop="exTime">
					<el-date-picker
						v-model="state.queryParams.exTime"
						type="datetimerange"
						unlink-panels
						range-separator="至"
						start-placeholder="开始时间"
						end-placeholder="结束时间"
						:shortcuts="shortcuts"
						@change="handleQuery"
						value-format="YYYY-MM-DD[T]HH:mm:ss"
						:default-time="defaultTimeStartEnd"
					/>
				</el-form-item>
				<el-form-item label="接办人" prop="ActualHandlerName">
					<el-input v-model="state.queryParams.ActualHandlerName" placeholder="接办人" clearable @keyup.enter="handleQuery" />
				</el-form-item>
				<el-form-item label="是否甄别" prop="IsScreen">
					<el-select v-model="state.queryParams.IsScreen" placeholder="请选择是否甄别" clearable @change="handleQuery">
						<el-option label="是" :value="true" />
						<el-option label="否" :value="false" />
					</el-select>
				</el-form-item>
				<el-form-item label="当前节点" prop="CurrentStepCode">
					<el-select v-model="state.queryParams.CurrentStepCode" placeholder="请选择当前节点" clearable @change="handleQuery">
						<el-option v-for="item in state.currentStepOptions" :value="item.key" :key="item.key" :label="item.value" />
					</el-select>
				</el-form-item>
				<el-form-item label="办结时间" prop="doneTime">
					<el-date-picker
						v-model="state.queryParams.doneTime"
						type="datetimerange"
						unlink-panels
						range-separator="至"
						start-placeholder="开始时间"
						end-placeholder="结束时间"
						:shortcuts="shortcuts"
						@change="handleQuery"
						value-format="YYYY-MM-DD[T]HH:mm:ss"
						:default-time="defaultTimeStartEnd"
					/>
				</el-form-item>
				<el-form-item label="是否超期" prop="IsOverTime">
					<el-select v-model="state.queryParams.IsOverTime" placeholder="请选择是否超期" clearable @change="handleQuery">
						<el-option label="是" :value="true" />
						<el-option label="否" :value="false" />
					</el-select>
				</el-form-item>
				<el-form-item label="来电主体" prop="IdentityType">
					<el-select v-model="state.queryParams.IdentityType" placeholder="请选择来电主体" clearable @change="handleQuery">
						<el-option v-for="item in state.identityTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
					</el-select>
				</el-form-item>
			</el-form>
			<template #footer>
				<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
				<el-button @click="resetQuery(drawerRuleFormRef)" class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
			</template>
		</el-drawer>
		<!--	修改工单	-->
		<EditOrder ref="editOrderRef" @updateList="handleQuery" />
	</div>
</template>
<script setup lang="tsx" name="todoEdit">
import { defineAsyncComponent, onMounted, reactive, ref, onActivated, onBeforeUnmount } from 'vue';
import type { FormInstance } from 'element-plus';
import { defaultTimeStartEnd, shortcuts } from '@/utils/constants';
import { exportOrder, listBaseData, orderList, orderListCount, orderListFixed } from '@/api/business/order';
import { treeArea } from '@/api/auxiliary/area';
import { getNeedArr } from '@/utils/tools';
import Other from '@/utils/other';
import mittBus from '@/utils/mitt';
import { useRouter } from 'vue-router';

// 引入组件
const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
const EditOrder = defineAsyncComponent(() => import('@/views/todo/edit/components/Edit-order.vue')); // 工单修改
const pagination = defineAsyncComponent(() => import('@/components/ProTable/components/Pagination.vue')); // 分页

// 定义变量内容
const state = reactive<any>({
	queryParams: {
		PageIndex: 1, // 当前页
		PageSize: 20, // 每页条数
		// 查询条件
		No: null, // 工单编码
		ProvinceNo: null, // 省本地编码
		ActualHandlerName: null, // 接办人
		IsScreen: null, // 是否甄别
		CurrentStepCode: null, // 办理节点
		IsOverTime: null, // 是否超期
		FromName: null, // 来电人姓名
		AreaCode: null, // 事发地址
		FromPhone: null, // 来电号码
		Keyword: null, // 关键字
		Content: null, // 工单内容
		AcceptType: null, // 受理类型
		Channels: null, // 渠道
		Hotspot: null, //  热点分类名称
		OrgId: null, // 接办部门
		ActualHandleOrgName: null, // 接办部门
		OrgLevelOneName: null, // 一级部门
		NameOrNo: null, // 受理坐席
		crTime: [], // 生成时间
		CreationTimeStart: null, // 创建时间 开始
		CreationTimeEnd: null, // 创建时间 结束
		Status: null, // 工单状态
		TransferPhone: null, // 转接来源
		exTime: [], // 过期时间
		ExpiredTimeStart: null, //办理期限 开始
		ExpiredTimeEnd: null, //办理期限 结束
		PhoneNo: null, // 手机号
		doneTime: [], // 办结时间
		ActualHandleTimeStart: null,
		ActualHandleTimeEnd: null,
		PushTypeCode: null, //推送类型
		IsProvinceOrder: null, // 省市工单
		IsSensitiveWord: null, // 是否敏感词工单
		SensitiveWord: null, // 敏感词
		IsUrgent: null, // 是否加急
	},
	tableData: [], //表单
	loading: false, // 加载
	total: 0, // 总数
	acceptTypeOptions: [], //受理类型
	channelOptions: [], // 来源频道
	orderStatusOptions: [], // 工单状态
	currentStepOptions: [], // 办理节点
	identityTypeOptions: [], // 来电主体
	orgsOptions: [], // 部门
	pushTypeOptions: [], //推送分类
	orgData: [], // 机构数据
	areaOptions: [], // 省市区数据
});

const requestParams = ref<EmptyObjectType>({});
const gridOptions = reactive<any>({
	loading: false,
	border: true,
	showOverflow: true,
	columnConfig: {
		resizable: true,
	},
	scrollY: {
		enabled: true,
		gt: 100,
	},
	toolbarConfig: {
		zoom: true,
		custom: true,
		refresh: {
			queryMethod: () => {
				handleQuery();
			},
		},
		tools: [{ toolRender: { name: 'exportCurrent' } }, { toolRender: { name: 'exportAll' } }],
		slots: {
			buttons: 'toolbar_buttons',
		},
	},
	customConfig: {
		storage: true,
	},
	id: 'todoEdit',
	rowConfig: { isHover: true, height: 30, isCurrent: true, useKey: true },
	height: 'auto',
	columns: [
		{
			field: 'expiredStatusText',
			title: '状态',
			width: 60,
			align: 'center',
			slots: {
				default: ({ row }) => {
					return <span class={'overdue-status-' + row.expiredStatus} title={row.expiredStatusText}></span>;
				},
			},
		},
		{
			field: 'statusText',
			title: '工单状态',
			width: 110,
			slots: {
				default: 'statusText',
			},
		},
		{ field: 'sourceChannel', title: '来源渠道', width: 110 },
		{ field: 'currentStepName', title: '当前节点', width: 120 },
		{ field: 'reTransactNum', title: '重办次数', width: 90 },
		{
			field: 'isUrgentText',
			title: '是否紧急',
			width: 90,
			slots: {
				default: ({ row }) => {
					return <span class="color-danger font-bold">{row.isUrgentText}</span>;
				},
			},
		},
		{ field: 'no', title: '工单编码', width: 140 },
		{ field: 'isProvinceText', title: '省/市工单', width: 90 },
		{
			field: 'title',
			title: '工单标题',
			minWidth: 200,
			slots: { default: 'order_detail' },
		},
		{ field: 'contact', title: '联系电话', width: 140 },
		{ field: 'fromPhone', title: '来电号码', width: 140 },
		{
			field: 'expiredTime',
			title: '工单期满时间',
			width: 160,
			formatter: 'formatDate',
		},
		{ field: 'actualHandleOrgName', title: '接办部门', width: 140 },
		{
			field: 'actualHandleTime',
			title: '接办时间',
			width: 160,
			formatter: 'formatDate',
		},
		{
			field: 'filedTime',
			title: '办结时间',
			width: 160,
			formatter: 'formatDate',
		},
		{ field: 'acceptType', title: '受理类型', width: 110 },
		{ field: 'hotspotName', title: '热点分类', width: 150 },
		{ field: 'acceptorName', title: '受理人', width: 120 },
		{ title: '操作', width: 90, fixed: 'right', align: 'center', slots: { default: 'action' } },
	],
	data: [],
	params: {
		exportMethod: exportOrder,
		exportParams: requestParams,
	},
	sortConfig: {
		remote: true,
	},
});
const fastSearch = ref('all'); // tab位置
const fastSearchChange = (val: string) => {
	fastSearch.value = val;
	switch (val) {
		case 'all':
			state.queryParams.IsProvinceOrder = null;
			break;
		case 'city':
			state.queryParams.IsProvinceOrder = false;
			break;
		case 'province':
			state.queryParams.IsProvinceOrder = true;
			break;
	}
	handleQuery();
};
// 获取查询条件基础信息
const getBaseData = async () => {
	try {
		const res: any = await listBaseData();
		const mappings: any = {
			acceptTypeOptions: 'acceptTypeOptions',
			channelOptions: 'channelOptions',
			orgsOptions: 'orgsOptions',
			pushTypeOptions: 'pushTypeOptions',
			orderStatusOptions: 'orderStatusOptions',
			identityTypeOptions: 'identityTypeOptions',
			currentStepOptions: 'currentStepOptions',
		};
		for (const key in mappings) {
			state[key] = res.result?.[mappings[key]] ?? [];
		}
		const area = await treeArea();
		state.areaOptions = area?.result ?? []; //省市区数据
	} catch (error) {
		console.log(error);
	}
};
// 手动查询，将页码设置为1
const handleQuery = () => {
	state.queryParams.PageIndex = 1;
	queryList();
};
// 改变页码
const queryList = () => {
	return new Promise((resolve, reject) => {
		requestParams.value = Other.deepClone(state.queryParams);
		requestParams.value.CreationTimeStart = state.queryParams.crTime === null ? null : state.queryParams.crTime[0]; // 生成时间
		requestParams.value.CreationTimeEnd = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
		Reflect.deleteProperty(requestParams.value, 'crTime'); // 删除无用的参数
		requestParams.value.ExpiredTimeStart = state.queryParams.exTime === null ? null : state.queryParams.exTime[0]; // 期满时间
		requestParams.value.ExpiredTimeEnd = state.queryParams.exTime === null ? null : state.queryParams.exTime[1];
		Reflect.deleteProperty(requestParams.value, 'exTime'); // 删除无用的参数
		requestParams.value.ActualHandleTimeStart = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[0]; // 办结时间
		requestParams.value.ActualHandleTimeEnd = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[1];
		Reflect.deleteProperty(requestParams.value, 'doneTime'); // 删除无用的参数
		state.loading = true;
		gridOptions.loading = true;
		orderList(requestParams.value)
			.then((response: any) => {
				gridOptions.data = response?.result ?? []
				state.loading = false;
				gridOptions.loading = false;
				resolve(true);
			}).catch(() => {
				state.loading = false;
				gridOptions.loading = false;
				reject();
			});
	});
};
// 查询总数
const getTotal = () => {
	orderListCount(requestParams.value)
		.then((res) => {
			state.total = res.result ?? 0;
		})
		.catch(() => {
		});
};
/** 重置按钮操作 */
const drawerRuleFormRef = ref();
const ruleFormRef = ref<RefType>(); // 表单ref
const drawer = ref(false);
const resetQuery = (formEl: FormInstance | undefined) => {
	if (!formEl) return;
	formEl.resetFields();
	state.queryParams.IsSensitiveWord = null;
	state.queryParams.IsProvinceOrder = null;
	fastSearch.value = 'all';
	ruleFormRef.value?.resetFields();
	state.ruleForm.content = null;
	queryList();
	getTotal();
};
// 修改记录
const router = useRouter();
const onRecord = () => {
	router.push({
		path: '/todo/edit/record',
	});
};
// 编辑工单
const editOrderRef = ref();
const onOrderEdit = (row: any) => {
	editOrderRef.value.openDrawer(row.id);
};
onMounted(() => {
	queryList().then(() => {
		getBaseData();
		getTotal();
	});
});
onActivated(() => {
	mittBus.on('clearCachePage', () => {
		//清除缓存
		handleQuery();
	});
});
onBeforeUnmount(() => {
	mittBus.off('clearCachePage');
});
</script>