123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802 |
- <template>
- <div class="business-order-container layout-pd">
- <el-card shadow="never">
- <div class="flex-center-align mb20">
- <span class="fast-search-label">快捷查询</span>
- <el-radio-group v-model="fastSearch" @change="fastSearchChange">
- <el-radio-button label="all">全部</el-radio-button>
- <el-radio-button label="city">市工单</el-radio-button>
- <el-radio-button label="province">省工单</el-radio-button>
- </el-radio-group>
- <el-checkbox-group v-model="checkList" class="ml15" @change="changeCheckList">
- <el-checkbox label="IsSensitiveWord" border>敏感类工单</el-checkbox>
- </el-checkbox-group>
- </div>
- <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent label-width="100px">
- <el-row :gutter="0">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label="工单标题" prop="Keyword">
- <el-input v-model="state.queryParams.Keyword" placeholder="工单标题" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label="工单编码" prop="No">
- <el-input v-model="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label="生成时间" prop="crTime">
- <el-date-picker
- v-model="state.queryParams.crTime"
- type="datetimerange"
- unlink-panels
- range-separator="至"
- start-placeholder="开始时间"
- end-placeholder="结束时间"
- :shortcuts="shortcuts"
- @change="handleQuery"
- value-format="YYYY-MM-DD[T]HH:mm:ss"
- :default-time="defaultTimeStartEnd"
- />
- </el-form-item>
- </el-col>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && checkList.includes('IsSensitiveWord')">
- <el-form-item label="敏感词" prop="SensitiveWord">
- <el-input v-model="state.queryParams.SensitiveWord" placeholder="敏感词" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top" v-show="!searchCol">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label="来电人姓名" prop="FromName">
- <el-input v-model="state.queryParams.FromName" placeholder="来电人姓名" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top" v-show="!searchCol">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label="事发地址" prop="AreaCode">
- <el-cascader
- :options="state.areaOptions"
- filterable
- :show-all-levels="false"
- :props="{ checkStrictly: true, value: 'id', label: 'areaName', multiple: true }"
- placeholder="请选择事发地址"
- clearable
- class="w100"
- v-model="state.queryParams.AreaCode"
- collapse-tags
- collapse-tags-tooltip
- :max-collapse-tags="2"
- @change="changeArea"
- ref="areaRef"
- >
- </el-cascader>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top" v-show="!searchCol">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label="是否紧急" prop="IsUrgent">
- <el-select v-model="state.queryParams.IsUrgent" placeholder="请选择是否紧急" clearable class="w100" @change="handleQuery">
- <el-option :value="true" label="紧急" />
- <el-option :value="false" label="不紧急" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top" v-show="!searchCol">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label="转接来源" prop="TransferPhone">
- <el-input v-model="state.queryParams.TransferPhone" placeholder="转接来源" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="工单状态" prop="Statuses">
- <el-select v-model="state.queryParams.Statuses" placeholder="请选择工单状态" clearable class="w100" multiple>
- <el-option v-for="item in state.orderStatusOptions" :value="item.key" :key="item.key" :label="item.value" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="受理类型" prop="AcceptTypes">
- <el-select
- v-model="state.queryParams.AcceptTypes"
- placeholder="请选择受理类型"
- multiple
- clearable
- class="w100"
- collapse-tags
- collapse-tags-tooltip
- :max-collapse-tags="2"
- >
- <el-option v-for="item in state.acceptTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="来源渠道" prop="Channels">
- <el-select
- v-model="state.queryParams.Channels"
- placeholder="请选择来源渠道"
- multiple
- clearable
- class="w100"
- collapse-tags
- collapse-tags-tooltip
- :max-collapse-tags="2"
- >
- <el-option v-for="item in state.channelOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="热点分类" prop="HotspotIds">
- <hot-spot-select
- v-model="state.queryParams.HotspotIds"
- class="w100"
- :hotspotExternal="state.hotspotExternal"
- show-checkbox
- ref="hotSpotRef"
- @confirm="handleQuery"
- />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="接办部门" prop="OrgCodes">
- <el-cascader
- :options="state.orgsOptions"
- filterable
- :show-all-levels="false"
- :props="{ checkStrictly: true, value: 'id', label: 'name', emitPath: false, multiple: true }"
- placeholder="请选择接办部门"
- clearable
- class="w100"
- v-model="state.queryParams.OrgCodes"
- ref="cascadeRef"
- collapse-tags
- collapse-tags-tooltip
- :max-collapse-tags="2"
- >
- </el-cascader>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="受理人" prop="NameOrNo">
- <el-input v-model="state.queryParams.NameOrNo" placeholder="受理人/坐席工号" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="省工单编码" prop="ProvinceNo">
- <el-input v-model="state.queryParams.ProvinceNo" placeholder="省工单编码" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="来电号码" prop="FromPhone">
- <el-input v-model="state.queryParams.FromPhone" placeholder="来电号码" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="联系电话" prop="PhoneNo">
- <el-input v-model="state.queryParams.PhoneNo" placeholder="联系电话" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="推送分类" prop="PushTypeCode">
- <el-select v-model="state.queryParams.PushTypeCode" placeholder="请选择推送分类" clearable class="w100" @change="handleQuery">
- <el-option v-for="item in state.pushTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="期满时间" prop="exTime">
- <el-date-picker
- v-model="state.queryParams.exTime"
- type="datetimerange"
- unlink-panels
- range-separator="至"
- start-placeholder="开始时间"
- end-placeholder="结束时间"
- :shortcuts="shortcuts"
- @change="handleQuery"
- value-format="YYYY-MM-DD[T]HH:mm:ss"
- :default-time="defaultTimeStartEnd"
- />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="接办人" prop="ActualHandlerName">
- <el-input v-model="state.queryParams.ActualHandlerName" placeholder="接办人" clearable @keyup.enter="handleQuery" />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="是否甄别" prop="IsScreen">
- <el-select v-model="state.queryParams.IsScreen" placeholder="请选择是否甄别" class="w100" clearable @change="handleQuery">
- <el-option label="是" :value="true" />
- <el-option label="否" :value="false" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="当前办理节点" prop="CurrentStepCode">
- <el-select v-model="state.queryParams.CurrentStepCode" placeholder="请选择当前办理节点" clearable class="w100" @change="handleQuery">
- <el-option v-for="item in state.currentStepOptions" :value="item.key" :key="item.key" :label="item.value" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="办结时间" prop="doneTime">
- <el-date-picker
- v-model="state.queryParams.doneTime"
- type="datetimerange"
- unlink-panels
- range-separator="至"
- start-placeholder="开始时间"
- end-placeholder="结束时间"
- :shortcuts="shortcuts"
- @change="handleQuery"
- value-format="YYYY-MM-DD[T]HH:mm:ss"
- :default-time="defaultTimeStartEnd"
- />
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="是否超期" prop="IsOverTime">
- <el-select v-model="state.queryParams.IsOverTime" placeholder="请选择是否超期" class="w100" clearable @change="handleQuery">
- <el-option label="是" :value="true" />
- <el-option label="否" :value="false" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <transition name="el-zoom-in-top">
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
- <el-form-item label="来电主体" prop="IdentityType">
- <el-select v-model="state.queryParams.IdentityType" placeholder="请选择来电主体" clearable class="w100" @change="handleQuery">
- <el-option v-for="item in state.identityTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
- </el-select>
- </el-form-item>
- </el-col>
- </transition>
- <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
- <el-form-item label=" ">
- <div class="flex-end w100">
- <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
- <el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
- <SvgIcon name="ele-Refresh" class="mr5" />重置
- </el-button>
- <el-button link type="primary" @click="closeSearch" :loading="state.loading">
- {{ searchCol ? '展开' : '收起' }}
- <SvgIcon :class="{ 'is-reverse': searchCol }" name="ele-ArrowUp" class="mr5 arrow" size="18px" />
- </el-button>
- </div>
- </el-form-item>
- </el-col>
- </el-row>
- </el-form>
- </el-card>
- <el-card shadow="never">
- <ProTable
- ref="proTableRef"
- :columns="columns"
- :data="state.tableData"
- @updateTable="queryList"
- :loading="state.loading"
- :total="state.total"
- v-model:page-index="state.queryParams.PageIndex"
- v-model:page-size="state.queryParams.PageSize"
- :toolButton="['refresh', 'setting', 'exportCurrent', 'exportAll']"
- :exportMethod="exportOrder"
- :exportParams="requestParams"
- >
- <template #tableHeader="scope">
- <el-button
- type="primary"
- @click="onProvinceReturn"
- v-auth="'business:order:returnBatch'"
- :disabled="!scope.isSelected"
- v-show="fastSearch === 'province'"
- :loading="state.loading"
- >省退回申请
- </el-button>
- <el-button type="primary" @click="onCreateRepeatEvent" :loading="state.loading">
- <SvgIcon name="ele-Plus" class="mr5" />创建重复性事件
- </el-button>
- <el-button type="primary" @click="onObserve" v-auth="'business:order:observe'" :disabled="!scope.isSelected" :loading="state.loading"
- >设置观察件
- </el-button>
- <el-button type="primary" @click="onEnd" v-auth="'business:order:end'" :disabled="!scope.isSelected" :loading="state.loading"
- >设置终结件
- </el-button>
- <el-button type="primary" @click="onJbExport" :disabled="!scope.isSelected" :loading="state.loading" v-auth="'business:order:jbdExport'"
- ><SvgIcon name="iconfont icon-daochu" class="mr5" />交办单导出
- </el-button>
- </template>
- <template #expiredStatusText="{ row }">
- <span :class="'overdue-status-' + row.expiredStatus" :title="row.expiredStatusText"></span>
- </template>
- <template #title="{ row }">
- <order-detail :order="row" @updateList="queryList" :type="row.canSign ? 'danger' : 'primary'">{{ row.title }}</order-detail>
- </template>
- <!-- 表格操作 -->
- <template #operation="{ row }">
- <!-- <el-button
- link
- type="primary"
- @click="onReturn(row)"
- title="省工单退回"
- v-auth="'business:order:return'"
- v-if="row.source > 1 && row.status <= 1"
- >
- 退回</el-button
- >-->
- <!-- <el-button link type="primary" @click="onSign(row)" title="签收工单" v-if="row.canSign" v-auth="'business:order:sign'"> 签收 </el-button>
- <el-button link type="success" @click="onOrderEdit(row)" title="编辑工单" v-if="row.canEdit" v-auth="'business:order:edit'">
- 修改
- </el-button>-->
- <order-detail :order="row" @updateList="queryList" />
- </template>
- </ProTable>
- </el-card>
- <!-- 编辑重复性事件 -->
- <repeat-event-edit ref="repeatEventEditRef" @updateList="queryList" />
- <!-- 工单省退回 -->
- <order-return ref="orderReturnRef" @updateList="queryList" />
- </div>
- </template>
- <script setup lang="tsx" name="order">
- import { defineAsyncComponent, onMounted, reactive, ref, onActivated, onBeforeUnmount } from 'vue';
- import type { FormInstance } from 'element-plus';
- import { ElMessage, ElMessageBox, ElNotification } from 'element-plus';
- import { defaultDateOne, defaultTimeStartEnd, shortcuts } from '@/utils/constants';
- import { useRoute, useRouter } from 'vue-router';
- import { formatDate } from '@/utils/formatTime';
- import { exportJbOrder, exportOrder, listBaseData, orderList, provinceReturn } from '@/api/business/order';
- import { addObserve } from '@/api/query/observe';
- import { addEnd } from '@/api/query/end';
- import { treeArea } from '@/api/auxiliary/area';
- import { orderSign } from '@/api/todo/order';
- import { downloadZip } from '@/utils/tools';
- import Other from '@/utils/other';
- import mittBus from '@/utils/mitt';
- // 引入组件
- const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
- const RepeatEventEdit = defineAsyncComponent(() => import('@/views/business/repeatEvent/components/Repeat-event-edit.vue')); // 编辑重复性事件
- const HotSpotSelect = defineAsyncComponent(() => import('@/components/Hotspot/index.vue')); // 选择热点
- const OrderReturn = defineAsyncComponent(() => import('@/views/business/return/components/Apply.vue')); // 工单退回
- // 定义变量内容
- const state = reactive<any>({
- queryParams: {
- PageIndex: 1, // 当前页
- PageSize: 10, // 每页条数
- // 查询条件
- No: null, // 工单编码
- ProvinceNo: null, // 省工单编码
- ActualHandlerName: null, // 接办人
- IsScreen: null, // 是否甄别
- CurrentStepCode: null, // 当前办理节点
- IsOverTime: null, // 是否超期
- FromName: null, // 来电人姓名
- AreaCode: [],
- AreaCodes: [], // 事发地址
- FromPhone: null, // 来电号码
- Keyword: null, // 关键字
- Content: null, // 工单内容
- AcceptTypes: null, // 受理类型
- Channels: null, // 渠道
- HotspotIds: [], // 热点
- OrgCodes: [], // 机构
- NameOrNo: null, // 受理坐席
- crTime: defaultDateOne, // 生成时间
- CreationTimeStart: null, // 创建时间 开始
- CreationTimeEnd: null, // 创建时间 结束
- TransferPhone: null, // 转派人
- exTime: [], // 过期时间
- ExpiredTimeStart: null, //办理期限 开始
- ExpiredTimeEnd: null, //办理期限 结束
- PhoneNo: null, // 手机号
- Statuses: [], // 状态
- doneTime: [], // 办结时间
- ActualHandleTimeStart:null,
- ActualHandleTimeEnd:null,
- PushTypeCode: null, //推送类型
- IsProvinceOrder: null, // 省市工单
- IsSensitiveWord: null, // 是否敏感词工单
- SensitiveWord: null, // 敏感词
- IsUrgent: null, // 是否加急
- },
- tableData: [], //表单
- loading: false, // 加载
- total: 0, // 总数
- acceptTypeOptions: [], //受理类型
- channelOptions: [], // 来源频道
- orderStatusOptions: [], // 工单状态
- currentStepOptions: [], // 当前办理节点
- identityTypeOptions: [], // 来电主体
- orgsOptions: [], // 部门
- pushTypeOptions: [], //推送分类
- orgData: [], // 机构数据
- areaOptions: [], // 省市区数据
- });
- const fastSearch = ref('all'); // tab位置
- const fastSearchChange = (val: string) => {
- fastSearch.value = val;
- switch (val) {
- case 'all':
- state.queryParams.IsProvinceOrder = null;
- break;
- case 'city':
- state.queryParams.IsProvinceOrder = false;
- break;
- case 'province':
- state.queryParams.IsProvinceOrder = true;
- break;
- }
- handleQuery();
- };
- const checkList = ref([]);
- // 多选
- const changeCheckList = () => {
- if (checkList.value.includes('IsSensitiveWord')) state.queryParams.IsSensitiveWord = true;
- else state.queryParams.IsSensitiveWord = null;
- handleQuery();
- };
- const ruleFormRef = ref<RefType>(); // 表单ref
- const searchCol = ref(true); // 展开/收起
- // 展开/收起
- const closeSearch = () => {
- searchCol.value = !searchCol.value;
- };
- const route = useRoute(); // 路由
- const router = useRouter(); // 路由
- const proTableRef = ref<RefType>(); // 表格ref
- const selectable = (row: any) => {
- if (state.queryParams.IsProvinceOrder) {
- return row?.isProvince && row?.source > 1 && row?.status <= 1;
- } else {
- return true;
- }
- };
- // 表格配置项
- const columns = ref<any[]>([
- { type: 'selection', fixed: 'left', width: 55, selectable: selectable, align: 'center' },
- { prop: 'expiredStatusText', label: '超期状态', align: 'center', width: 80 },
- { prop: 'no', label: '工单编码', width: 150 },
- { prop: 'isProvinceText', label: '省/市工单', width: 100 },
- {
- prop: 'isUrgentText',
- label: '是否紧急',
- render: (scope) => {
- return <span class="color-danger font-bold">{scope.row.isUrgentText}</span>;
- },
- },
- { prop: 'actualHandleStepName', label: '办理节点', width: 150 },
- { prop: 'statusText', label: '工单状态', width: 100 },
- { prop: 'title', label: '工单标题', width: 300 },
- {
- prop: 'startTime',
- label: '受理时间',
- width: 170,
- render: (scope) => {
- return <span>{formatDate(scope.row.startTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
- },
- },
- {
- prop: 'expiredTime',
- label: '工单期满时间',
- width: 170,
- render: (scope) => {
- return <span>{formatDate(scope.row.expiredTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
- },
- },
- {
- prop: 'filedTime',
- label: '办结时间',
- width: 170,
- render: (scope) => {
- return <span>{formatDate(scope.row.filedTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
- },
- },
- { prop: 'orgLevelOneName', label: '一级部门', width: 170 },
- { prop: 'actualHandleOrgName', label: '接办部门', width: 170 },
- { prop: 'acceptType', label: '受理类型', width: 150 },
- { prop: 'counterSignTypeText', label: '是否会签', width: 100 },
- { prop: 'sourceChannel', label: '来源渠道', width: 100 },
- { prop: 'hotspotName', label: '热点分类', width: 200 },
- {
- prop: 'sensitiveText',
- label: '敏感词',
- width: 200,
- },
- { prop: 'acceptorName', label: '受理人', width: 100 },
- {
- prop: 'reTransactNum',
- label: '重办次数',
- },
- {
- prop: 'content',
- label: '受理内容',
- isShow: false,
- },
- {
- prop: 'actualOpinion',
- label: '办理结果',
- isShow: false,
- },
- { prop: 'operation', label: '操作', fixed: 'right', width: 160, align: 'center' },
- ]);
- // 选择事发地址
- const areaRef = ref<RefType>();
- const changeArea = () => {
- const area = areaRef.value?.getCheckedNodes() ?? [];
- state.queryParams.AreaCodes = area.map((item: any) => item.value);
- };
- // 获取查询条件基础信息
- const getBaseData = async () => {
- try {
- const res: any = await listBaseData();
- const mappings: any = {
- acceptTypeOptions: 'acceptTypeOptions',
- channelOptions: 'channelOptions',
- orgsOptions: 'orgsOptions',
- pushTypeOptions: 'pushTypeOptions',
- orderStatusOptions: 'orderStatusOptions',
- identityTypeOptions: 'identityTypeOptions',
- currentStepOptions: 'currentStepOptions',
- };
- for (const key in mappings) {
- state[key] = res.result?.[mappings[key]] ?? [];
- }
- const area = await treeArea();
- state.areaOptions = area?.result ?? []; //省市区数据
- } catch (error) {
- console.log(error);
- }
- };
- // 手动查询,将页码设置为1
- const handleQuery = () => {
- state.queryParams.PageIndex = 1;
- queryList();
- };
- /** 获取列表 */
- const requestParams = ref({})
- const queryList = () => {
- requestParams.value = Other.deepClone(state.queryParams);
- requestParams.value.CreationTimeStart = state.queryParams.crTime === null ? null : state.queryParams.crTime[0]; // 生成时间
- requestParams.value.CreationTimeEnd = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
- Reflect.deleteProperty( requestParams.value, 'crTime'); // 删除无用的参数
- requestParams.value.ExpiredTimeStart = state.queryParams.exTime === null ? null : state.queryParams.exTime[0]; // 期满时间
- requestParams.value.ExpiredTimeEnd = state.queryParams.exTime === null ? null : state.queryParams.exTime[1];
- Reflect.deleteProperty( requestParams.value, 'exTime'); // 删除无用的参数
- requestParams.value.ActualHandleTimeStart = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[0]; // 办结时间
- requestParams.value.ActualHandleTimeEnd = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[1];
- Reflect.deleteProperty( requestParams.value, 'doneTime'); // 删除无用的参数
- Reflect.deleteProperty( requestParams.value, 'AreaCode'); // 删除无用的参数
- state.loading = true;
- orderList( requestParams.value)
- .then((response: any) => {
- state.tableData = response?.result.items ?? [];
- state.total = response?.result.total;
- state.loading = false;
- })
- .catch(() => {
- state.loading = false;
- });
- };
- const hotSpotRef = ref<RefType>();
- /** 重置按钮操作 */
- const resetQuery = (formEl: FormInstance | undefined) => {
- if (!formEl) return;
- formEl.resetFields();
- state.queryParams.IsSensitiveWord = null;
- state.queryParams.IsProvinceOrder = null;
- fastSearch.value = 'all';
- checkList.value = [];
- state.queryParams.AreaCodes = [];
- hotSpotRef.value?.reset();
- queryList();
- };
- // 设置终结件
- const onObserve = () => {
- const ids = proTableRef.value.selectedList.map((item: any) => {
- return {
- orderId: item.id,
- };
- });
- ElMessageBox.confirm(`选择的${proTableRef.value.selectedList.length}个工单设置观察件吗?`, '提示', {
- confirmButtonText: '确定',
- cancelButtonText: '取消',
- type: 'warning',
- draggable: true,
- autofocus: false,
- })
- .then(() => {
- addObserve({ orderIds: ids }).then(() => {
- ElMessage.success('操作成功');
- queryList();
- });
- })
- .catch(() => {});
- };
- // 设置终结件
- const onEnd = () => {
- const ids = proTableRef.value.selectedList.map((item: any) => {
- return {
- orderId: item.id,
- };
- });
- ElMessageBox.confirm(`选择的${proTableRef.value.selectedList.length}个工单设置终结件吗?`, '提示', {
- confirmButtonText: '确定',
- cancelButtonText: '取消',
- type: 'warning',
- draggable: true,
- autofocus: false,
- })
- .then(() => {
- addEnd({ orderIds: ids }).then(() => {
- ElMessage.success('操作成功');
- queryList();
- });
- })
- .catch(() => {});
- };
- // 省退回申请
- const onProvinceReturn = () => {
- const ids = proTableRef.value.selectedList.map((item: any) => {
- return {
- orderId: item.id,
- };
- });
- ElMessageBox.prompt(`选择的${proTableRef.value.selectedList.length}个工单的退回原因`, '提示', {
- confirmButtonText: '确定',
- cancelButtonText: '取消',
- draggable: true,
- autofocus: false,
- inputPlaceholder: '请填写退回原因,不超过50个字符',
- inputErrorMessage: '请填写退回原因',
- inputType: 'textarea',
- inputValidator: (value) => {
- if (value) return true;
- else return '请填写退回原因';
- },
- })
- .then(({ value }) => {
- provinceReturn({ orderIds: ids, content: value }).then((res: any) => {
- ElNotification({
- title: '退回完成',
- dangerouslyUseHTMLString: true,
- message: `<div>
- <div>总退回条数:${res.result.count}条;</>
- <div>成功条数:${res.result.successCount}条;</div>
- <div>失败条数:${res.result.errorCount}条;</div>
- </div>`,
- });
- queryList();
- });
- })
- .catch(() => {});
- };
- // 签收工单
- const onSign = (row: any) => {
- ElMessageBox.confirm(`您确定要要签收【${row.title}】,是否继续?`, '提示', {
- confirmButtonText: '确认',
- cancelButtonText: '取消',
- type: 'warning',
- draggable: true,
- cancelButtonClass: 'default-button',
- autofocus: false,
- })
- .then(() => {
- orderSign(row.id).then(() => {
- ElMessage.success('签收成功');
- queryList();
- });
- })
- .catch(() => {});
- };
- // 创建重复性事件
- const repeatEventEditRef = ref<RefType>();
- const onCreateRepeatEvent = () => {
- repeatEventEditRef.value.openDialog();
- };
- // 编辑工单
- const onOrderEdit = (row: any) => {
- router.push({
- name: 'orderAccept',
- query:{
- id: row.id,
- }
- });
- };
- // 工单省退回
- const orderReturnRef = ref<RefType>(); // 工单退回ref
- const onReturn = (row: any) => {
- orderReturnRef.value.openDialog(row);
- };
- // 交办单导出
- const onJbExport = () => {
- const ids = proTableRef.value.selectedList.map((item: any) => item.id);
- ElMessageBox.confirm(`您确定导出选中的${proTableRef.value.selectedList.length}个工单的交办单,是否继续?`, '提示', {
- confirmButtonText: '确认',
- cancelButtonText: '取消',
- type: 'warning',
- draggable: true,
- cancelButtonClass: 'default-button',
- autofocus: false,
- })
- .then(() => {
- state.loading = true;
- exportJbOrder(ids)
- .then((res: any) => {
- downloadZip(res);
- state.loading = false;
- ElMessage.success('导出成功');
- })
- .catch(() => {
- state.loading = false;
- });
- })
- .catch(() => {});
- };
- onMounted(() => {
- getBaseData();
- queryList();
- });
- onActivated(() => {
- mittBus.on('clearCachePage', () => {
- //清除缓存
- queryList();
- });
- });
- onBeforeUnmount(() => {
- mittBus.off('clearCachePage');
- });
- </script>
- <style scoped lang="scss">
- .business-order-container {
- .arrow {
- transition: transform var(--el-transition-duration);
- cursor: pointer;
- }
- .arrow.is-reverse {
- transform: rotateZ(-180deg);
- }
- }
- </style>
|