index.vue 29 KB

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  1. <template>
  2. <div class="business-order-container layout-pd">
  3. <el-card shadow="never">
  4. <div class="flex-center-align mb20">
  5. <span class="fast-search-label">快捷查询</span>
  6. <el-radio-group v-model="fastSearch" @change="fastSearchChange">
  7. <el-radio-button label="all">全部</el-radio-button>
  8. <el-radio-button label="city">市工单</el-radio-button>
  9. <el-radio-button label="province">省工单</el-radio-button>
  10. </el-radio-group>
  11. <el-checkbox-group v-model="checkList" class="ml15" @change="changeCheckList">
  12. <el-checkbox label="IsSensitiveWord" border>敏感类工单</el-checkbox>
  13. </el-checkbox-group>
  14. </div>
  15. <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent label-width="100px">
  16. <el-row :gutter="0">
  17. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  18. <el-form-item label="工单标题" prop="Keyword">
  19. <el-input v-model="state.queryParams.Keyword" placeholder="工单标题" clearable @keyup.enter="handleQuery" />
  20. </el-form-item>
  21. </el-col>
  22. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  23. <el-form-item label="工单编码" prop="No">
  24. <el-input v-model="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" />
  25. </el-form-item>
  26. </el-col>
  27. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  28. <el-form-item label="生成时间" prop="crTime">
  29. <el-date-picker
  30. v-model="state.queryParams.crTime"
  31. type="datetimerange"
  32. unlink-panels
  33. range-separator="至"
  34. start-placeholder="开始时间"
  35. end-placeholder="结束时间"
  36. :shortcuts="shortcuts"
  37. @change="handleQuery"
  38. value-format="YYYY-MM-DD[T]HH:mm:ss"
  39. :default-time="defaultTimeStartEnd"
  40. />
  41. </el-form-item>
  42. </el-col>
  43. <transition name="el-zoom-in-top">
  44. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && checkList.includes('IsSensitiveWord')">
  45. <el-form-item label="敏感词" prop="SensitiveWord">
  46. <el-input v-model="state.queryParams.SensitiveWord" placeholder="敏感词" clearable @keyup.enter="handleQuery" />
  47. </el-form-item>
  48. </el-col>
  49. </transition>
  50. <transition name="el-zoom-in-top" v-show="!searchCol">
  51. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  52. <el-form-item label="来电人姓名" prop="FromName">
  53. <el-input v-model="state.queryParams.FromName" placeholder="来电人姓名" clearable @keyup.enter="handleQuery" />
  54. </el-form-item>
  55. </el-col>
  56. </transition>
  57. <transition name="el-zoom-in-top" v-show="!searchCol">
  58. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  59. <el-form-item label="事发地址" prop="AreaCode">
  60. <el-cascader
  61. :options="state.areaOptions"
  62. filterable
  63. :show-all-levels="false"
  64. :props="{ checkStrictly: true, value: 'id', label: 'areaName', multiple: true }"
  65. placeholder="请选择事发地址"
  66. clearable
  67. class="w100"
  68. v-model="state.queryParams.AreaCode"
  69. collapse-tags
  70. collapse-tags-tooltip
  71. :max-collapse-tags="2"
  72. @change="changeArea"
  73. ref="areaRef"
  74. >
  75. </el-cascader>
  76. </el-form-item>
  77. </el-col>
  78. </transition>
  79. <transition name="el-zoom-in-top" v-show="!searchCol">
  80. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  81. <el-form-item label="是否紧急" prop="IsUrgent">
  82. <el-select v-model="state.queryParams.IsUrgent" placeholder="请选择是否紧急" clearable class="w100" @change="handleQuery">
  83. <el-option :value="true" label="紧急" />
  84. <el-option :value="false" label="不紧急" />
  85. </el-select>
  86. </el-form-item>
  87. </el-col>
  88. </transition>
  89. <transition name="el-zoom-in-top" v-show="!searchCol">
  90. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  91. <el-form-item label="转接来源" prop="TransferPhone">
  92. <el-input v-model="state.queryParams.TransferPhone" placeholder="转接来源" clearable @keyup.enter="handleQuery" />
  93. </el-form-item>
  94. </el-col>
  95. </transition>
  96. <transition name="el-zoom-in-top">
  97. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  98. <el-form-item label="工单状态" prop="Statuses">
  99. <el-select v-model="state.queryParams.Statuses" placeholder="请选择工单状态" clearable class="w100" multiple>
  100. <el-option v-for="item in state.orderStatusOptions" :value="item.key" :key="item.key" :label="item.value" />
  101. </el-select>
  102. </el-form-item>
  103. </el-col>
  104. </transition>
  105. <transition name="el-zoom-in-top">
  106. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  107. <el-form-item label="受理类型" prop="AcceptTypes">
  108. <el-select
  109. v-model="state.queryParams.AcceptTypes"
  110. placeholder="请选择受理类型"
  111. multiple
  112. clearable
  113. class="w100"
  114. collapse-tags
  115. collapse-tags-tooltip
  116. :max-collapse-tags="2"
  117. >
  118. <el-option v-for="item in state.acceptTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  119. </el-select>
  120. </el-form-item>
  121. </el-col>
  122. </transition>
  123. <transition name="el-zoom-in-top">
  124. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  125. <el-form-item label="来源渠道" prop="Channels">
  126. <el-select
  127. v-model="state.queryParams.Channels"
  128. placeholder="请选择来源渠道"
  129. multiple
  130. clearable
  131. class="w100"
  132. collapse-tags
  133. collapse-tags-tooltip
  134. :max-collapse-tags="2"
  135. >
  136. <el-option v-for="item in state.channelOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  137. </el-select>
  138. </el-form-item>
  139. </el-col>
  140. </transition>
  141. <transition name="el-zoom-in-top">
  142. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  143. <el-form-item label="热点分类" prop="HotspotIds">
  144. <hot-spot-select
  145. v-model="state.queryParams.HotspotIds"
  146. class="w100"
  147. :hotspotExternal="state.hotspotExternal"
  148. show-checkbox
  149. ref="hotSpotRef"
  150. @confirm="handleQuery"
  151. />
  152. </el-form-item>
  153. </el-col>
  154. </transition>
  155. <transition name="el-zoom-in-top">
  156. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  157. <el-form-item label="接办部门" prop="OrgCodes">
  158. <el-cascader
  159. :options="state.orgsOptions"
  160. filterable
  161. :show-all-levels="false"
  162. :props="{ checkStrictly: true, value: 'id', label: 'name', emitPath: false, multiple: true }"
  163. placeholder="请选择接办部门"
  164. clearable
  165. class="w100"
  166. v-model="state.queryParams.OrgCodes"
  167. ref="cascadeRef"
  168. collapse-tags
  169. collapse-tags-tooltip
  170. :max-collapse-tags="2"
  171. >
  172. </el-cascader>
  173. </el-form-item>
  174. </el-col>
  175. </transition>
  176. <transition name="el-zoom-in-top">
  177. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  178. <el-form-item label="受理人" prop="NameOrNo">
  179. <el-input v-model="state.queryParams.NameOrNo" placeholder="受理人/坐席工号" clearable @keyup.enter="handleQuery" />
  180. </el-form-item>
  181. </el-col>
  182. </transition>
  183. <transition name="el-zoom-in-top">
  184. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  185. <el-form-item label="省工单编码" prop="ProvinceNo">
  186. <el-input v-model="state.queryParams.ProvinceNo" placeholder="省工单编码" clearable @keyup.enter="handleQuery" />
  187. </el-form-item>
  188. </el-col>
  189. </transition>
  190. <transition name="el-zoom-in-top">
  191. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  192. <el-form-item label="来电号码" prop="FromPhone">
  193. <el-input v-model="state.queryParams.FromPhone" placeholder="来电号码" clearable @keyup.enter="handleQuery" />
  194. </el-form-item>
  195. </el-col>
  196. </transition>
  197. <transition name="el-zoom-in-top">
  198. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  199. <el-form-item label="联系电话" prop="PhoneNo">
  200. <el-input v-model="state.queryParams.PhoneNo" placeholder="联系电话" clearable @keyup.enter="handleQuery" />
  201. </el-form-item>
  202. </el-col>
  203. </transition>
  204. <transition name="el-zoom-in-top">
  205. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  206. <el-form-item label="推送分类" prop="PushTypeCode">
  207. <el-select v-model="state.queryParams.PushTypeCode" placeholder="请选择推送分类" clearable class="w100" @change="handleQuery">
  208. <el-option v-for="item in state.pushTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  209. </el-select>
  210. </el-form-item>
  211. </el-col>
  212. </transition>
  213. <transition name="el-zoom-in-top">
  214. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  215. <el-form-item label="期满时间" prop="exTime">
  216. <el-date-picker
  217. v-model="state.queryParams.exTime"
  218. type="datetimerange"
  219. unlink-panels
  220. range-separator="至"
  221. start-placeholder="开始时间"
  222. end-placeholder="结束时间"
  223. :shortcuts="shortcuts"
  224. @change="handleQuery"
  225. value-format="YYYY-MM-DD[T]HH:mm:ss"
  226. :default-time="defaultTimeStartEnd"
  227. />
  228. </el-form-item>
  229. </el-col>
  230. </transition>
  231. <transition name="el-zoom-in-top">
  232. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  233. <el-form-item label="接办人" prop="ActualHandlerName">
  234. <el-input v-model="state.queryParams.ActualHandlerName" placeholder="接办人" clearable @keyup.enter="handleQuery" />
  235. </el-form-item>
  236. </el-col>
  237. </transition>
  238. <transition name="el-zoom-in-top">
  239. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  240. <el-form-item label="是否甄别" prop="IsScreen">
  241. <el-select v-model="state.queryParams.IsScreen" placeholder="请选择是否甄别" class="w100" clearable @change="handleQuery">
  242. <el-option label="是" :value="true" />
  243. <el-option label="否" :value="false" />
  244. </el-select>
  245. </el-form-item>
  246. </el-col>
  247. </transition>
  248. <transition name="el-zoom-in-top">
  249. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  250. <el-form-item label="当前办理节点" prop="CurrentStepCode">
  251. <el-select v-model="state.queryParams.CurrentStepCode" placeholder="请选择当前办理节点" clearable class="w100" @change="handleQuery">
  252. <el-option v-for="item in state.currentStepOptions" :value="item.key" :key="item.key" :label="item.value" />
  253. </el-select>
  254. </el-form-item>
  255. </el-col>
  256. </transition>
  257. <transition name="el-zoom-in-top">
  258. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  259. <el-form-item label="办结时间" prop="doneTime">
  260. <el-date-picker
  261. v-model="state.queryParams.doneTime"
  262. type="datetimerange"
  263. unlink-panels
  264. range-separator="至"
  265. start-placeholder="开始时间"
  266. end-placeholder="结束时间"
  267. :shortcuts="shortcuts"
  268. @change="handleQuery"
  269. value-format="YYYY-MM-DD[T]HH:mm:ss"
  270. :default-time="defaultTimeStartEnd"
  271. />
  272. </el-form-item>
  273. </el-col>
  274. </transition>
  275. <transition name="el-zoom-in-top">
  276. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  277. <el-form-item label="是否超期" prop="IsOverTime">
  278. <el-select v-model="state.queryParams.IsOverTime" placeholder="请选择是否超期" class="w100" clearable @change="handleQuery">
  279. <el-option label="是" :value="true" />
  280. <el-option label="否" :value="false" />
  281. </el-select>
  282. </el-form-item>
  283. </el-col>
  284. </transition>
  285. <transition name="el-zoom-in-top">
  286. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  287. <el-form-item label="来电主体" prop="IdentityType">
  288. <el-select v-model="state.queryParams.IdentityType" placeholder="请选择来电主体" clearable class="w100" @change="handleQuery">
  289. <el-option v-for="item in state.identityTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
  290. </el-select>
  291. </el-form-item>
  292. </el-col>
  293. </transition>
  294. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  295. <el-form-item label=" ">
  296. <div class="flex-end w100">
  297. <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
  298. <el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
  299. <SvgIcon name="ele-Refresh" class="mr5" />重置
  300. </el-button>
  301. <el-button link type="primary" @click="closeSearch" :loading="state.loading">
  302. {{ searchCol ? '展开' : '收起' }}
  303. <SvgIcon :class="{ 'is-reverse': searchCol }" name="ele-ArrowUp" class="mr5 arrow" size="18px" />
  304. </el-button>
  305. </div>
  306. </el-form-item>
  307. </el-col>
  308. </el-row>
  309. </el-form>
  310. </el-card>
  311. <el-card shadow="never">
  312. <ProTable
  313. ref="proTableRef"
  314. :columns="columns"
  315. :data="state.tableData"
  316. @updateTable="queryList"
  317. :loading="state.loading"
  318. :total="state.total"
  319. v-model:page-index="state.queryParams.PageIndex"
  320. v-model:page-size="state.queryParams.PageSize"
  321. :toolButton="['refresh', 'setting', 'exportCurrent', 'exportAll']"
  322. :exportMethod="exportOrder"
  323. :exportParams="requestParams"
  324. >
  325. <template #tableHeader="scope">
  326. <el-button
  327. type="primary"
  328. @click="onProvinceReturn"
  329. v-auth="'business:order:returnBatch'"
  330. :disabled="!scope.isSelected"
  331. v-show="fastSearch === 'province'"
  332. :loading="state.loading"
  333. >省退回申请
  334. </el-button>
  335. <el-button type="primary" @click="onCreateRepeatEvent" :loading="state.loading">
  336. <SvgIcon name="ele-Plus" class="mr5" />创建重复性事件
  337. </el-button>
  338. <el-button type="primary" @click="onObserve" v-auth="'business:order:observe'" :disabled="!scope.isSelected" :loading="state.loading"
  339. >设置观察件
  340. </el-button>
  341. <el-button type="primary" @click="onEnd" v-auth="'business:order:end'" :disabled="!scope.isSelected" :loading="state.loading"
  342. >设置终结件
  343. </el-button>
  344. <el-button type="primary" @click="onJbExport" :disabled="!scope.isSelected" :loading="state.loading" v-auth="'business:order:jbdExport'"
  345. ><SvgIcon name="iconfont icon-daochu" class="mr5" />交办单导出
  346. </el-button>
  347. </template>
  348. <template #expiredStatusText="{ row }">
  349. <span :class="'overdue-status-' + row.expiredStatus" :title="row.expiredStatusText"></span>
  350. </template>
  351. <template #title="{ row }">
  352. <order-detail :order="row" @updateList="queryList" :type="row.canSign ? 'danger' : 'primary'">{{ row.title }}</order-detail>
  353. </template>
  354. <!-- 表格操作 -->
  355. <template #operation="{ row }">
  356. <!-- <el-button
  357. link
  358. type="primary"
  359. @click="onReturn(row)"
  360. title="省工单退回"
  361. v-auth="'business:order:return'"
  362. v-if="row.source > 1 && row.status <= 1"
  363. >
  364. 退回</el-button
  365. >-->
  366. <!-- <el-button link type="primary" @click="onSign(row)" title="签收工单" v-if="row.canSign" v-auth="'business:order:sign'"> 签收 </el-button>
  367. <el-button link type="success" @click="onOrderEdit(row)" title="编辑工单" v-if="row.canEdit" v-auth="'business:order:edit'">
  368. 修改
  369. </el-button>-->
  370. <order-detail :order="row" @updateList="queryList" />
  371. </template>
  372. </ProTable>
  373. </el-card>
  374. <!-- 编辑重复性事件 -->
  375. <repeat-event-edit ref="repeatEventEditRef" @updateList="queryList" />
  376. <!-- 工单省退回 -->
  377. <order-return ref="orderReturnRef" @updateList="queryList" />
  378. </div>
  379. </template>
  380. <script setup lang="tsx" name="order">
  381. import { defineAsyncComponent, onMounted, reactive, ref, onActivated, onBeforeUnmount } from 'vue';
  382. import type { FormInstance } from 'element-plus';
  383. import { ElMessage, ElMessageBox, ElNotification } from 'element-plus';
  384. import { defaultDateOne, defaultTimeStartEnd, shortcuts } from '@/utils/constants';
  385. import { useRoute, useRouter } from 'vue-router';
  386. import { formatDate } from '@/utils/formatTime';
  387. import { exportJbOrder, exportOrder, listBaseData, orderList, provinceReturn } from '@/api/business/order';
  388. import { addObserve } from '@/api/query/observe';
  389. import { addEnd } from '@/api/query/end';
  390. import { treeArea } from '@/api/auxiliary/area';
  391. import { orderSign } from '@/api/todo/order';
  392. import { downloadZip } from '@/utils/tools';
  393. import Other from '@/utils/other';
  394. import mittBus from '@/utils/mitt';
  395. // 引入组件
  396. const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
  397. const RepeatEventEdit = defineAsyncComponent(() => import('@/views/business/repeatEvent/components/Repeat-event-edit.vue')); // 编辑重复性事件
  398. const HotSpotSelect = defineAsyncComponent(() => import('@/components/Hotspot/index.vue')); // 选择热点
  399. const OrderReturn = defineAsyncComponent(() => import('@/views/business/return/components/Apply.vue')); // 工单退回
  400. // 定义变量内容
  401. const state = reactive<any>({
  402. queryParams: {
  403. PageIndex: 1, // 当前页
  404. PageSize: 10, // 每页条数
  405. // 查询条件
  406. No: null, // 工单编码
  407. ProvinceNo: null, // 省工单编码
  408. ActualHandlerName: null, // 接办人
  409. IsScreen: null, // 是否甄别
  410. CurrentStepCode: null, // 当前办理节点
  411. IsOverTime: null, // 是否超期
  412. FromName: null, // 来电人姓名
  413. AreaCode: [],
  414. AreaCodes: [], // 事发地址
  415. FromPhone: null, // 来电号码
  416. Keyword: null, // 关键字
  417. Content: null, // 工单内容
  418. AcceptTypes: null, // 受理类型
  419. Channels: null, // 渠道
  420. HotspotIds: [], // 热点
  421. OrgCodes: [], // 机构
  422. NameOrNo: null, // 受理坐席
  423. crTime: defaultDateOne, // 生成时间
  424. CreationTimeStart: null, // 创建时间 开始
  425. CreationTimeEnd: null, // 创建时间 结束
  426. TransferPhone: null, // 转派人
  427. exTime: [], // 过期时间
  428. ExpiredTimeStart: null, //办理期限 开始
  429. ExpiredTimeEnd: null, //办理期限 结束
  430. PhoneNo: null, // 手机号
  431. Statuses: [], // 状态
  432. doneTime: [], // 办结时间
  433. ActualHandleTimeStart:null,
  434. ActualHandleTimeEnd:null,
  435. PushTypeCode: null, //推送类型
  436. IsProvinceOrder: null, // 省市工单
  437. IsSensitiveWord: null, // 是否敏感词工单
  438. SensitiveWord: null, // 敏感词
  439. IsUrgent: null, // 是否加急
  440. },
  441. tableData: [], //表单
  442. loading: false, // 加载
  443. total: 0, // 总数
  444. acceptTypeOptions: [], //受理类型
  445. channelOptions: [], // 来源频道
  446. orderStatusOptions: [], // 工单状态
  447. currentStepOptions: [], // 当前办理节点
  448. identityTypeOptions: [], // 来电主体
  449. orgsOptions: [], // 部门
  450. pushTypeOptions: [], //推送分类
  451. orgData: [], // 机构数据
  452. areaOptions: [], // 省市区数据
  453. });
  454. const fastSearch = ref('all'); // tab位置
  455. const fastSearchChange = (val: string) => {
  456. fastSearch.value = val;
  457. switch (val) {
  458. case 'all':
  459. state.queryParams.IsProvinceOrder = null;
  460. break;
  461. case 'city':
  462. state.queryParams.IsProvinceOrder = false;
  463. break;
  464. case 'province':
  465. state.queryParams.IsProvinceOrder = true;
  466. break;
  467. }
  468. handleQuery();
  469. };
  470. const checkList = ref([]);
  471. // 多选
  472. const changeCheckList = () => {
  473. if (checkList.value.includes('IsSensitiveWord')) state.queryParams.IsSensitiveWord = true;
  474. else state.queryParams.IsSensitiveWord = null;
  475. handleQuery();
  476. };
  477. const ruleFormRef = ref<RefType>(); // 表单ref
  478. const searchCol = ref(true); // 展开/收起
  479. // 展开/收起
  480. const closeSearch = () => {
  481. searchCol.value = !searchCol.value;
  482. };
  483. const route = useRoute(); // 路由
  484. const router = useRouter(); // 路由
  485. const proTableRef = ref<RefType>(); // 表格ref
  486. const selectable = (row: any) => {
  487. if (state.queryParams.IsProvinceOrder) {
  488. return row?.isProvince && row?.source > 1 && row?.status <= 1;
  489. } else {
  490. return true;
  491. }
  492. };
  493. // 表格配置项
  494. const columns = ref<any[]>([
  495. { type: 'selection', fixed: 'left', width: 55, selectable: selectable, align: 'center' },
  496. { prop: 'expiredStatusText', label: '超期状态', align: 'center', width: 80 },
  497. { prop: 'no', label: '工单编码', width: 150 },
  498. { prop: 'isProvinceText', label: '省/市工单', width: 100 },
  499. {
  500. prop: 'isUrgentText',
  501. label: '是否紧急',
  502. render: (scope) => {
  503. return <span class="color-danger font-bold">{scope.row.isUrgentText}</span>;
  504. },
  505. },
  506. { prop: 'actualHandleStepName', label: '办理节点', width: 150 },
  507. { prop: 'statusText', label: '工单状态', width: 100 },
  508. { prop: 'title', label: '工单标题', width: 300 },
  509. {
  510. prop: 'startTime',
  511. label: '受理时间',
  512. width: 170,
  513. render: (scope) => {
  514. return <span>{formatDate(scope.row.startTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
  515. },
  516. },
  517. {
  518. prop: 'expiredTime',
  519. label: '工单期满时间',
  520. width: 170,
  521. render: (scope) => {
  522. return <span>{formatDate(scope.row.expiredTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
  523. },
  524. },
  525. {
  526. prop: 'filedTime',
  527. label: '办结时间',
  528. width: 170,
  529. render: (scope) => {
  530. return <span>{formatDate(scope.row.filedTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
  531. },
  532. },
  533. { prop: 'orgLevelOneName', label: '一级部门', width: 170 },
  534. { prop: 'actualHandleOrgName', label: '接办部门', width: 170 },
  535. { prop: 'acceptType', label: '受理类型', width: 150 },
  536. { prop: 'counterSignTypeText', label: '是否会签', width: 100 },
  537. { prop: 'sourceChannel', label: '来源渠道', width: 100 },
  538. { prop: 'hotspotName', label: '热点分类', width: 200 },
  539. {
  540. prop: 'sensitiveText',
  541. label: '敏感词',
  542. width: 200,
  543. },
  544. { prop: 'acceptorName', label: '受理人', width: 100 },
  545. {
  546. prop: 'reTransactNum',
  547. label: '重办次数',
  548. },
  549. {
  550. prop: 'content',
  551. label: '受理内容',
  552. isShow: false,
  553. },
  554. {
  555. prop: 'actualOpinion',
  556. label: '办理结果',
  557. isShow: false,
  558. },
  559. { prop: 'operation', label: '操作', fixed: 'right', width: 160, align: 'center' },
  560. ]);
  561. // 选择事发地址
  562. const areaRef = ref<RefType>();
  563. const changeArea = () => {
  564. const area = areaRef.value?.getCheckedNodes() ?? [];
  565. state.queryParams.AreaCodes = area.map((item: any) => item.value);
  566. };
  567. // 获取查询条件基础信息
  568. const getBaseData = async () => {
  569. try {
  570. const res: any = await listBaseData();
  571. const mappings: any = {
  572. acceptTypeOptions: 'acceptTypeOptions',
  573. channelOptions: 'channelOptions',
  574. orgsOptions: 'orgsOptions',
  575. pushTypeOptions: 'pushTypeOptions',
  576. orderStatusOptions: 'orderStatusOptions',
  577. identityTypeOptions: 'identityTypeOptions',
  578. currentStepOptions: 'currentStepOptions',
  579. };
  580. for (const key in mappings) {
  581. state[key] = res.result?.[mappings[key]] ?? [];
  582. }
  583. const area = await treeArea();
  584. state.areaOptions = area?.result ?? []; //省市区数据
  585. } catch (error) {
  586. console.log(error);
  587. }
  588. };
  589. // 手动查询,将页码设置为1
  590. const handleQuery = () => {
  591. state.queryParams.PageIndex = 1;
  592. queryList();
  593. };
  594. /** 获取列表 */
  595. const requestParams = ref({})
  596. const queryList = () => {
  597. requestParams.value = Other.deepClone(state.queryParams);
  598. requestParams.value.CreationTimeStart = state.queryParams.crTime === null ? null : state.queryParams.crTime[0]; // 生成时间
  599. requestParams.value.CreationTimeEnd = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
  600. Reflect.deleteProperty( requestParams.value, 'crTime'); // 删除无用的参数
  601. requestParams.value.ExpiredTimeStart = state.queryParams.exTime === null ? null : state.queryParams.exTime[0]; // 期满时间
  602. requestParams.value.ExpiredTimeEnd = state.queryParams.exTime === null ? null : state.queryParams.exTime[1];
  603. Reflect.deleteProperty( requestParams.value, 'exTime'); // 删除无用的参数
  604. requestParams.value.ActualHandleTimeStart = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[0]; // 办结时间
  605. requestParams.value.ActualHandleTimeEnd = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[1];
  606. Reflect.deleteProperty( requestParams.value, 'doneTime'); // 删除无用的参数
  607. Reflect.deleteProperty( requestParams.value, 'AreaCode'); // 删除无用的参数
  608. state.loading = true;
  609. orderList( requestParams.value)
  610. .then((response: any) => {
  611. state.tableData = response?.result.items ?? [];
  612. state.total = response?.result.total;
  613. state.loading = false;
  614. })
  615. .catch(() => {
  616. state.loading = false;
  617. });
  618. };
  619. const hotSpotRef = ref<RefType>();
  620. /** 重置按钮操作 */
  621. const resetQuery = (formEl: FormInstance | undefined) => {
  622. if (!formEl) return;
  623. formEl.resetFields();
  624. state.queryParams.IsSensitiveWord = null;
  625. state.queryParams.IsProvinceOrder = null;
  626. fastSearch.value = 'all';
  627. checkList.value = [];
  628. state.queryParams.AreaCodes = [];
  629. hotSpotRef.value?.reset();
  630. queryList();
  631. };
  632. // 设置终结件
  633. const onObserve = () => {
  634. const ids = proTableRef.value.selectedList.map((item: any) => {
  635. return {
  636. orderId: item.id,
  637. };
  638. });
  639. ElMessageBox.confirm(`选择的${proTableRef.value.selectedList.length}个工单设置观察件吗?`, '提示', {
  640. confirmButtonText: '确定',
  641. cancelButtonText: '取消',
  642. type: 'warning',
  643. draggable: true,
  644. autofocus: false,
  645. })
  646. .then(() => {
  647. addObserve({ orderIds: ids }).then(() => {
  648. ElMessage.success('操作成功');
  649. queryList();
  650. });
  651. })
  652. .catch(() => {});
  653. };
  654. // 设置终结件
  655. const onEnd = () => {
  656. const ids = proTableRef.value.selectedList.map((item: any) => {
  657. return {
  658. orderId: item.id,
  659. };
  660. });
  661. ElMessageBox.confirm(`选择的${proTableRef.value.selectedList.length}个工单设置终结件吗?`, '提示', {
  662. confirmButtonText: '确定',
  663. cancelButtonText: '取消',
  664. type: 'warning',
  665. draggable: true,
  666. autofocus: false,
  667. })
  668. .then(() => {
  669. addEnd({ orderIds: ids }).then(() => {
  670. ElMessage.success('操作成功');
  671. queryList();
  672. });
  673. })
  674. .catch(() => {});
  675. };
  676. // 省退回申请
  677. const onProvinceReturn = () => {
  678. const ids = proTableRef.value.selectedList.map((item: any) => {
  679. return {
  680. orderId: item.id,
  681. };
  682. });
  683. ElMessageBox.prompt(`选择的${proTableRef.value.selectedList.length}个工单的退回原因`, '提示', {
  684. confirmButtonText: '确定',
  685. cancelButtonText: '取消',
  686. draggable: true,
  687. autofocus: false,
  688. inputPlaceholder: '请填写退回原因,不超过50个字符',
  689. inputErrorMessage: '请填写退回原因',
  690. inputType: 'textarea',
  691. inputValidator: (value) => {
  692. if (value) return true;
  693. else return '请填写退回原因';
  694. },
  695. })
  696. .then(({ value }) => {
  697. provinceReturn({ orderIds: ids, content: value }).then((res: any) => {
  698. ElNotification({
  699. title: '退回完成',
  700. dangerouslyUseHTMLString: true,
  701. message: `<div>
  702. <div>总退回条数:${res.result.count}条;</>
  703. <div>成功条数:${res.result.successCount}条;</div>
  704. <div>失败条数:${res.result.errorCount}条;</div>
  705. </div>`,
  706. });
  707. queryList();
  708. });
  709. })
  710. .catch(() => {});
  711. };
  712. // 签收工单
  713. const onSign = (row: any) => {
  714. ElMessageBox.confirm(`您确定要要签收【${row.title}】,是否继续?`, '提示', {
  715. confirmButtonText: '确认',
  716. cancelButtonText: '取消',
  717. type: 'warning',
  718. draggable: true,
  719. cancelButtonClass: 'default-button',
  720. autofocus: false,
  721. })
  722. .then(() => {
  723. orderSign(row.id).then(() => {
  724. ElMessage.success('签收成功');
  725. queryList();
  726. });
  727. })
  728. .catch(() => {});
  729. };
  730. // 创建重复性事件
  731. const repeatEventEditRef = ref<RefType>();
  732. const onCreateRepeatEvent = () => {
  733. repeatEventEditRef.value.openDialog();
  734. };
  735. // 编辑工单
  736. const onOrderEdit = (row: any) => {
  737. router.push({
  738. name: 'orderAccept',
  739. query:{
  740. id: row.id,
  741. }
  742. });
  743. };
  744. // 工单省退回
  745. const orderReturnRef = ref<RefType>(); // 工单退回ref
  746. const onReturn = (row: any) => {
  747. orderReturnRef.value.openDialog(row);
  748. };
  749. // 交办单导出
  750. const onJbExport = () => {
  751. const ids = proTableRef.value.selectedList.map((item: any) => item.id);
  752. ElMessageBox.confirm(`您确定导出选中的${proTableRef.value.selectedList.length}个工单的交办单,是否继续?`, '提示', {
  753. confirmButtonText: '确认',
  754. cancelButtonText: '取消',
  755. type: 'warning',
  756. draggable: true,
  757. cancelButtonClass: 'default-button',
  758. autofocus: false,
  759. })
  760. .then(() => {
  761. state.loading = true;
  762. exportJbOrder(ids)
  763. .then((res: any) => {
  764. downloadZip(res);
  765. state.loading = false;
  766. ElMessage.success('导出成功');
  767. })
  768. .catch(() => {
  769. state.loading = false;
  770. });
  771. })
  772. .catch(() => {});
  773. };
  774. onMounted(() => {
  775. getBaseData();
  776. queryList();
  777. });
  778. onActivated(() => {
  779. mittBus.on('clearCachePage', () => {
  780. //清除缓存
  781. queryList();
  782. });
  783. });
  784. onBeforeUnmount(() => {
  785. mittBus.off('clearCachePage');
  786. });
  787. </script>
  788. <style scoped lang="scss">
  789. .business-order-container {
  790. .arrow {
  791. transition: transform var(--el-transition-duration);
  792. cursor: pointer;
  793. }
  794. .arrow.is-reverse {
  795. transform: rotateZ(-180deg);
  796. }
  797. }
  798. </style>