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- <template>
- <div class="statistics-call-seats-moth-container layout-padding">
- <div class="layout-padding-auto layout-padding-view pd20">
- <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline>
- <el-form-item label="坐席" prop="Role">
- <el-select-v2
- v-model="state.queryParams.Role"
- filterable
- :options="state.roleOptions"
- :props="{
- label: 'displayName',
- value: 'id',
- }"
- placeholder="请选择坐席"
- clearable
- @change="handleQuery"
- />
- </el-form-item>
- <el-form-item prop="crTime">
- <statistical-time v-model="state.queryParams.crTime" @change="handleQuery" ref="statisticalTimeRef" :disabled="state.loading" />
- </el-form-item>
- <el-form-item>
- <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
- <el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
- <SvgIcon name="ele-Refresh" class="mr5" />重置
- </el-button>
- </el-form-item>
- </el-form>
- <vxe-toolbar
- ref="toolbarRef"
- :loading="state.loading"
- custom
- :refresh="{
- queryMethod: handleQuery,
- }"
- :tools="[{ toolRender: { name: 'exportAll' } }]"
- >
- <template #buttons>
- <el-button type="primary" @click="onLink">通话时段明细</el-button>
- <el-popover :width="500" trigger="click">
- <template #reference>
- <el-button type="primary" title="口径说明"><SvgIcon name="ele-QuestionFilled" class="mr5"/>口径说明</el-button>
- </template>
- <el-descriptions title="" :column="1" border style="max-height: 400px; overflow: auto">
- <el-descriptions-item label="姓名">当前登录系统坐席人员名称</el-descriptions-item>
- <el-descriptions-item label="有效件-中心归档件">工单流转目标为部门归档</el-descriptions-item>
- <el-descriptions-item label="有效件-转办信件">工单已办理</el-descriptions-item>
- <el-descriptions-item label="有效件-待转办信件">工单已保存未办理</el-descriptions-item>
- <el-descriptions-item label="无效信件">单受理类型为无效</el-descriptions-item>
- <el-descriptions-item label="重复信件">工单选择重复信件</el-descriptions-item>
- <el-descriptions-item label="所有信件">有效件(中心归档件+转办信件+待转办信件+无效信件+重复信件</el-descriptions-item>
- </el-descriptions>
- </el-popover>
- </template>
- </vxe-toolbar>
- <div style="overflow: hidden; width: 100%; height: 100%; flex: 1">
- <vxe-table
- border
- :loading="state.loading"
- :data="state.tableData"
- :column-config="{ resizable: true }"
- :row-config="{ isCurrent: true, isHover: true, height: 30, useKey: true }"
- ref="tableRef"
- height="auto"
- auto-resize
- :scrollY="{ enabled: true, gt: 100 }"
- show-overflow
- id="statisticsOrderCenter"
- :custom-config="{ storage: true }"
- show-footer
- :footer-method="footerMethod"
- :params="{ exportMethod: centerListExport, exportParams: requestParams }"
- :sort-config="{ remote: true }"
- @sort-change="sortChange"
- >
- <vxe-column field="userName" title="坐席"></vxe-column>
- <vxe-column title="呼入总量" field="centreArchive" sortable></vxe-column>
- <vxe-column title="呼入总量" field="centreCareOf" sortable></vxe-column>
- <vxe-column title="有效接通量" field="noCentreCareOf" sortable></vxe-column>
- <vxe-column title="接通秒挂量" field="noCentreCareOf" sortable></vxe-column>
- <vxe-column title="超时接通量" field="noCentreCareOf" sortable></vxe-column>
- <vxe-column title="按时接通量" field="noCentreCareOf" sortable></vxe-column>
- <vxe-column title="呼入未接通总量" field="noCentreCareOf" sortable></vxe-column>
- <vxe-column title="未接通秒挂量" field="noCentreCareOf" sortable></vxe-column>
- <vxe-column title="超时未接通量" field="noCentreCareOf" sortable></vxe-column>
- <vxe-column title="接通率" field="noCentreCareOf" sortable></vxe-column>
- </vxe-table>
- </div>
- </div>
- </div>
- </template>
- <script setup lang="tsx" name="statisticsCallSeatsMoth">
- import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
- import { FormInstance } from 'element-plus';
- import { centerList, centerListExport } from '@/api/statistics/order';
- import { defaultDate } from '@/utils/constants';
- import Other from '@/utils/other';
- import XEUtils from 'xe-utils';
- import { useRouter } from 'vue-router';
- const StatisticalTime = defineAsyncComponent(() => import('@/components/StatisticalTime/index.vue')); // 日期类型选择组件
- // 定义变量内容
- const ruleFormRef = ref<RefType>(); // 表单ref
- const state = reactive<any>({
- queryParams: {
- // 查询条件
- Keyword: null, // 关键词
- crTime: defaultDate,
- SortField: null,
- SortRule: null,
- },
- tableData: [], //表单
- loading: false, // 加载
- total: 0, // 总数
- roleOptions: [],
- });
- /** 搜索按钮操作 */
- const handleQuery = () => {
- // state.queryParams.PageIndex = 1;
- queryList();
- };
- /** 获取列表 */
- const requestParams = ref<EmptyObjectType>({});
- const queryList = () => {
- state.loading = true;
- requestParams.value = Other.deepClone(state.queryParams);
- requestParams.value.StartTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[0];
- requestParams.value.EndTime = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
- Reflect.deleteProperty(requestParams.value, 'crTime');
- centerList(requestParams.value)
- .then((res: any) => {
- state.tableData = res.result;
- state.loading = false;
- })
- .catch(() => {
- state.loading = false;
- });
- };
- // 排序
- const sortChange = (val: any) => {
- state.queryParams.SortField = val.order ? val.field : null;
- // 0 升序 1 降序
- state.queryParams.SortRule = val.order ? (val.order == 'desc' ? 1 : 0) : null;
- queryList();
- };
- /** 重置按钮操作 */
- const statisticalTimeRef = ref<RefType>();
- const resetQuery = (formEl: FormInstance | undefined) => {
- if (!formEl) return;
- formEl.resetFields();
- statisticalTimeRef.value.reset();
- queryList();
- };
- // 计算合计
- const footerMethod = ({ columns, data }) => {
- return [
- columns.map((column: any, columnIndex: number) => {
- if (columnIndex === 0) {
- return '合计';
- }
- if (['centreArchive', 'centreCareOf', 'noCentreCareOf', 'invalid', 'repeat', 'subtotal'].includes(column.property)) {
- return XEUtils.sum(data, column.property);
- }
- }),
- ];
- };
- const router = useRouter();
- // 跳转明细
- const onLink = () => {
- router.push({
- path: '/statistics/call/detailSeatsMoth',
- });
- };
- const toolbarRef = ref<RefType>();
- const tableRef = ref<RefType>();
- onMounted(() => {
- queryList();
- if (tableRef.value && toolbarRef.value) {
- tableRef.value.connect(toolbarRef.value);
- }
- });
- </script>
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