index.vue 30 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793
  1. <template>
  2. <div class="business-order-container layout-padding">
  3. <div class="layout-padding-auto layout-padding-view pd20">
  4. <vxe-grid v-bind="gridOptions" v-on="gridEvents" ref="gridRef" @checkbox-all="selectAllChangeEvent" @checkbox-change="selectChangeEvent">
  5. <template #form>
  6. <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline :disabled="state.loading">
  7. <el-row>
  8. <el-col>
  9. <el-form-item label="快捷查询" prop="fastSearch">
  10. <el-segmented
  11. :options="[
  12. {
  13. value: 'all',
  14. label: '全部',
  15. },
  16. {
  17. value: 'city',
  18. label: '市工单',
  19. },
  20. {
  21. value: 'province',
  22. label: '省工单',
  23. },
  24. ]"
  25. v-model="fastSearch"
  26. @change="fastSearchChange"
  27. :disabled="state.loading"
  28. />
  29. <el-checkbox-group v-model="checkList" @change="changeCheckList" class="ml15">
  30. <el-checkbox value="IsSensitiveWord" border>敏感类工单</el-checkbox>
  31. </el-checkbox-group>
  32. </el-form-item>
  33. <el-form-item label="受理内容" prop="ContentRetrieval">
  34. <el-input
  35. v-model.trim="state.queryParams.ContentRetrieval"
  36. placeholder="受理内容"
  37. clearable
  38. @keyup.enter="handleQuery"
  39. class="keyword-input"
  40. />
  41. </el-form-item>
  42. <el-form-item label="承办意见" prop="FileOption">
  43. <el-input
  44. v-model.trim="state.queryParams.FileOption"
  45. placeholder="承办意见"
  46. clearable
  47. @keyup.enter="handleQuery"
  48. class="keyword-input"
  49. />
  50. </el-form-item>
  51. <!-- <el-form-item>
  52. <el-button @click="contentRetrieval"><SvgIcon name="ele-DocumentCopy" class="mr5" />内容检索</el-button>
  53. </el-form-item>-->
  54. </el-col>
  55. </el-row>
  56. <el-form-item label="工单标题" prop="Keyword">
  57. <el-input v-model.trim="state.queryParams.Keyword" placeholder="工单标题" clearable @keyup.enter="handleQuery" class="keyword-input" />
  58. </el-form-item>
  59. <el-form-item label="工单编码" prop="No">
  60. <el-input v-model.trim="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" class="keyword-input" />
  61. </el-form-item>
  62. <el-form-item label="生成时间" prop="crTime">
  63. <el-date-picker
  64. v-model="state.queryParams.crTime"
  65. type="datetimerange"
  66. unlink-panels
  67. range-separator="至"
  68. start-placeholder="开始时间"
  69. end-placeholder="结束时间"
  70. :shortcuts="shortcuts"
  71. @change="handleQuery"
  72. value-format="YYYY-MM-DD[T]HH:mm:ss"
  73. :default-time="defaultTimeStartEnd"
  74. />
  75. </el-form-item>
  76. <el-form-item>
  77. <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
  78. <el-button @click="drawer = true" class="default-button"> <SvgIcon name="ele-Search" class="mr5" />更多查询</el-button>
  79. </el-form-item>
  80. </el-form>
  81. </template>
  82. <template #toolbar_buttons>
  83. <el-button type="primary" @click="onCreateRepeatEvent" :loading="state.loading">
  84. <SvgIcon name="ele-Plus" class="mr5" />创建重复性事件
  85. </el-button>
  86. <el-button type="primary" @click="onRevoke" :loading="state.loading" v-auth="'business:order:revoke'" :disabled="isChecked">
  87. <SvgIcon name="ele-Setting" class="mr5" />设置撤销<span v-if="checkTable.length">({{ checkTable.length }})</span>
  88. </el-button>
  89. <el-button type="primary" @click="onObserve" v-auth="'business:order:observe'" :disabled="isChecked" :loading="state.loading"
  90. >添加关注<span v-if="checkTable.length">({{ checkTable.length }})</span>
  91. </el-button>
  92. <el-button type="primary" @click="onEnd" v-auth="'business:order:end'" :disabled="isChecked" :loading="state.loading"
  93. >设置终结件<span v-if="checkTable.length">({{ checkTable.length }})</span>
  94. </el-button>
  95. <el-button type="primary" @click="onJbExport" :disabled="isChecked" :loading="state.loading" v-auth="'business:order:jbdExport'"
  96. ><SvgIcon name="iconfont icon-daochu" class="mr5" />交办单导出<span v-if="checkTable.length">({{ checkTable.length }})</span></el-button
  97. >
  98. <el-button type="primary" @click="onUrge" v-auth="'business:order:urge'" :disabled="isChecked" :loading="state.loading"
  99. ><SvgIcon name="ele-Plus" class="mr5" />添加催办<span v-if="checkTable.length">({{ checkTable.length }})</span>
  100. </el-button>
  101. </template>
  102. <template #statusText="{ row }">
  103. <el-text type="danger" tag="b" v-if="[1, 2, 3, 9, 101, 102, 103, 104, 105, 200].includes(row.status)">{{ row.statusText }}</el-text>
  104. <span v-else>{{ row.statusText }}</span>
  105. </template>
  106. <template #order_detail="{ row }">
  107. <order-detail :order="row" @updateList="refreshList">{{ row.title }}</order-detail>
  108. </template>
  109. <template #action="{ row }">
  110. <el-button
  111. link
  112. type="danger"
  113. @click="onReturn(row)"
  114. title="省工单退回"
  115. v-auth="'business:order:return:province'"
  116. v-if="
  117. row.isProvince &&
  118. (row.actualHandleOrgCode === '001' || row.actualHandleOrgCode === null || row.actualHandleOrgCode === '' || row.status === 0) &&
  119. row.status < 300 &&
  120. row.status !== 9 &&
  121. !row.provinceSendBack
  122. "
  123. >
  124. 退回</el-button
  125. >
  126. <order-detail :order="row" @updateList="refreshList" />
  127. </template>
  128. <template #pager>
  129. <pagination
  130. @pagination="queryList"
  131. :total="state.total"
  132. v-model:current-page="state.queryParams.PageIndex"
  133. v-model:page-size="state.queryParams.PageSize"
  134. :disabled="state.loading"
  135. />
  136. </template>
  137. </vxe-grid>
  138. </div>
  139. <!-- 编辑重复性事件 -->
  140. <repeat-event-edit ref="repeatEventEditRef" @updateList="refreshList" />
  141. <!-- 工单省退回 -->
  142. <order-return ref="orderReturnRef" @updateList="refreshList" />
  143. <!-- 更多查询 -->
  144. <el-drawer v-model="drawer" title="更多查询" size="500px">
  145. <el-form :model="state.queryParams" ref="drawerRuleFormRef" @submit.native.prevent label-width="100px" :disabled="gridOptions.loading">
  146. <el-form-item label="受理时间" prop="slTime">
  147. <el-date-picker
  148. v-model="state.queryParams.slTime"
  149. type="datetimerange"
  150. unlink-panels
  151. range-separator="至"
  152. start-placeholder="开始时间"
  153. end-placeholder="结束时间"
  154. :shortcuts="shortcuts"
  155. @change="handleQuery"
  156. value-format="YYYY-MM-DD[T]HH:mm:ss"
  157. :default-time="defaultTimeStartEnd"
  158. />
  159. </el-form-item>
  160. <el-form-item label="敏感词" prop="SensitiveWord" v-show="checkList.includes('IsSensitiveWord')">
  161. <el-input v-model="state.queryParams.SensitiveWord" placeholder="敏感词" clearable @keyup.enter="handleQuery" />
  162. </el-form-item>
  163. <el-form-item label="来电人姓名" prop="FromName">
  164. <el-input v-model="state.queryParams.FromName" placeholder="来电人姓名" clearable @keyup.enter="handleQuery" />
  165. </el-form-item>
  166. <el-form-item label="事发地址" prop="AreaCode">
  167. <el-cascader
  168. :options="state.areaOptions"
  169. filterable
  170. :props="{ checkStrictly: true, value: 'id', label: 'areaName', emitPath: false }"
  171. placeholder="请选择事发地址"
  172. clearable
  173. v-model="state.queryParams.AreaCode"
  174. @change="handleQuery"
  175. class="w100"
  176. >
  177. </el-cascader>
  178. </el-form-item>
  179. <el-form-item label="是否紧急" prop="IsUrgent">
  180. <el-select v-model="state.queryParams.IsUrgent" placeholder="请选择是否紧急" clearable @change="handleQuery">
  181. <el-option :value="true" label="紧急" />
  182. <el-option :value="false" label="不紧急" />
  183. </el-select>
  184. </el-form-item>
  185. <el-form-item label="转接来源" prop="TransferPhone">
  186. <el-input v-model="state.queryParams.TransferPhone" placeholder="转接来源" clearable @keyup.enter="handleQuery" />
  187. </el-form-item>
  188. <el-form-item label="工单状态" prop="Status">
  189. <el-select v-model="state.queryParams.Status" placeholder="请选择工单状态" clearable @change="handleQuery">
  190. <el-option v-for="item in state.orderStatusOptions" :value="item.key" :key="item.key" :label="item.value" />
  191. </el-select>
  192. </el-form-item>
  193. <el-form-item label="受理类型" prop="AcceptType">
  194. <el-select v-model="state.queryParams.AcceptType" placeholder="请选择受理类型" clearable @change="handleQuery">
  195. <el-option v-for="item in state.acceptTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  196. </el-select>
  197. </el-form-item>
  198. <el-form-item label="来源渠道" prop="Channel">
  199. <el-select v-model="state.queryParams.Channel" placeholder="请选择来源渠道" clearable @change="handleQuery">
  200. <el-option v-for="item in state.channelOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  201. </el-select>
  202. </el-form-item>
  203. <el-form-item label="热点分类" prop="Hotspot">
  204. <el-input v-model.trim="state.queryParams.Hotspot" placeholder="热点分类名称" clearable @keyup.enter="handleQuery" />
  205. </el-form-item>
  206. <el-form-item label="接办部门" prop="ActualHandleOrgName">
  207. <el-input v-model="state.queryParams.ActualHandleOrgName" placeholder="请填写接办部门名称" clearable @keyup.enter="handleQuery" />
  208. </el-form-item>
  209. <el-form-item label="一级部门" prop="OrgLevelOneName">
  210. <el-input v-model="state.queryParams.OrgLevelOneName" placeholder="请填写一级部门名称" clearable @keyup.enter="handleQuery" />
  211. </el-form-item>
  212. <el-form-item label="受理人" prop="NameOrNo">
  213. <el-input v-model="state.queryParams.NameOrNo" placeholder="受理人/坐席工号" clearable @keyup.enter="handleQuery" />
  214. </el-form-item>
  215. <el-form-item label="省本地编码" prop="ProvinceNo">
  216. <el-input v-model.trim="state.queryParams.ProvinceNo" placeholder="省本地编码" clearable @keyup.enter="handleQuery" />
  217. </el-form-item>
  218. <el-form-item label="来电号码" prop="FromPhone">
  219. <el-input v-model.trim="state.queryParams.FromPhone" placeholder="来电号码" clearable @keyup.enter="handleQuery" />
  220. </el-form-item>
  221. <el-form-item label="联系电话" prop="PhoneNo">
  222. <el-input v-model.trim="state.queryParams.PhoneNo" placeholder="联系电话" clearable @keyup.enter="handleQuery" />
  223. </el-form-item>
  224. <el-form-item label="推送分类" prop="PushTypeCode">
  225. <el-select v-model="state.queryParams.PushTypeCode" placeholder="请选择推送分类" clearable @change="handleQuery">
  226. <el-option v-for="item in state.pushTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  227. </el-select>
  228. </el-form-item>
  229. <el-form-item label="工单标签" prop="OrderTagCode" v-if="['ZiGong', 'LuZhou'].includes(themeConfig.appScope)">
  230. <el-cascader
  231. :options="state.orderTagOptions"
  232. filterable
  233. :props="{ value: 'dicDataValue', label: 'dicDataName', emitPath: false, checkStrictly: true }"
  234. placeholder="请选择工单标签"
  235. class="w100"
  236. v-model="state.queryParams.orderTagCode"
  237. @change="handleQuery"
  238. clearable
  239. >
  240. </el-cascader>
  241. </el-form-item>
  242. <el-form-item label="重点标记" prop="FocusOnEvents" v-if="['YiBin'].includes(themeConfig.appScope)">
  243. <el-select v-model="state.queryParams.FocusOnEvents" placeholder="请选择重点标记" clearable @change="handleQuery">
  244. <el-option v-for="item in state.focusOnEvents" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  245. </el-select>
  246. </el-form-item>
  247. <el-form-item label="归档类型" prop="FiledType">
  248. <el-select v-model="state.queryParams.FiledType" placeholder="请选择归档类型" @change="handleQuery" clearable>
  249. <el-option label="中心归档" value="10" />
  250. <el-option label="部门归档" value="20" />
  251. </el-select>
  252. </el-form-item>
  253. <el-form-item label="期满时间" prop="exTime">
  254. <el-date-picker
  255. v-model="state.queryParams.exTime"
  256. type="datetimerange"
  257. unlink-panels
  258. range-separator="至"
  259. start-placeholder="开始时间"
  260. end-placeholder="结束时间"
  261. :shortcuts="shortcuts"
  262. @change="handleQuery"
  263. value-format="YYYY-MM-DD[T]HH:mm:ss"
  264. :default-time="defaultTimeStartEnd"
  265. />
  266. </el-form-item>
  267. <el-form-item label="接办人" prop="ActualHandlerName">
  268. <el-input v-model="state.queryParams.ActualHandlerName" placeholder="接办人" clearable @keyup.enter="handleQuery" />
  269. </el-form-item>
  270. <el-form-item label="是否甄别" prop="IsScreen">
  271. <el-select v-model="state.queryParams.IsScreen" placeholder="请选择是否甄别" clearable @change="handleQuery">
  272. <el-option label="是" :value="true" />
  273. <el-option label="否" :value="false" />
  274. </el-select>
  275. </el-form-item>
  276. <el-form-item label="是否保密" prop="IsSecret">
  277. <el-select v-model="state.queryParams.IsSecret" placeholder="请选择是否保密" clearable @change="handleQuery">
  278. <el-option label="是" :value="true" />
  279. <el-option label="否" :value="false" />
  280. </el-select>
  281. </el-form-item>
  282. <el-form-item label="省编码" prop="ReceiveProvinceNo">
  283. <el-input v-model="state.queryParams.ReceiveProvinceNo" placeholder="省编码" clearable @keyup.enter="handleQuery" />
  284. </el-form-item>
  285. <el-form-item label="当前节点" prop="CurrentStepCode">
  286. <el-select v-model="state.queryParams.CurrentStepCode" placeholder="请选择当前节点" clearable @change="handleQuery">
  287. <el-option v-for="item in state.currentStepOptions" :value="item.key" :key="item.key" :label="item.value" />
  288. </el-select>
  289. </el-form-item>
  290. <el-form-item label="办结时间" prop="doneTime">
  291. <el-date-picker
  292. v-model="state.queryParams.doneTime"
  293. type="datetimerange"
  294. unlink-panels
  295. range-separator="至"
  296. start-placeholder="开始时间"
  297. end-placeholder="结束时间"
  298. :shortcuts="shortcuts"
  299. @change="handleQuery"
  300. value-format="YYYY-MM-DD[T]HH:mm:ss"
  301. :default-time="defaultTimeStartEnd"
  302. />
  303. </el-form-item>
  304. <!-- <el-form-item label="发布时间" prop="fbTime">
  305. <el-date-picker
  306. v-model="state.queryParams.fbTime"
  307. type="datetimerange"
  308. unlink-panels
  309. range-separator="至"
  310. start-placeholder="开始时间"
  311. end-placeholder="结束时间"
  312. :shortcuts="shortcuts"
  313. @change="handleQuery"
  314. value-format="YYYY-MM-DD[T]HH:mm:ss"
  315. :default-time="defaultTimeStartEnd"
  316. />
  317. </el-form-item>
  318. <el-form-item label="回访时间" prop="hfTime">
  319. <el-date-picker
  320. v-model="state.queryParams.hfTime"
  321. type="datetimerange"
  322. unlink-panels
  323. range-separator="至"
  324. start-placeholder="开始时间"
  325. end-placeholder="结束时间"
  326. :shortcuts="shortcuts"
  327. @change="handleQuery"
  328. value-format="YYYY-MM-DD[T]HH:mm:ss"
  329. :default-time="defaultTimeStartEnd"
  330. />
  331. </el-form-item>-->
  332. <el-form-item label="受理情况" prop="IsSgin">
  333. <el-select v-model="state.queryParams.IsSgin" placeholder="请选择受理情况" clearable @change="handleQuery">
  334. <el-option label="已签收" :value="true" />
  335. <el-option label="未签收" :value="false" />
  336. </el-select>
  337. </el-form-item>
  338. <el-form-item label="是否超期" prop="IsOverTime">
  339. <el-select v-model="state.queryParams.IsOverTime" placeholder="请选择是否超期" clearable @change="handleQuery">
  340. <el-option label="是" :value="true" />
  341. <el-option label="否" :value="false" />
  342. </el-select>
  343. </el-form-item>
  344. <el-form-item label="来电主体" prop="IdentityType">
  345. <el-select v-model="state.queryParams.IdentityType" placeholder="请选择来电主体" clearable @change="handleQuery">
  346. <el-option v-for="item in state.identityTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
  347. </el-select>
  348. </el-form-item>
  349. </el-form>
  350. <template #footer>
  351. <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
  352. <el-button @click="resetQuery(drawerRuleFormRef)" class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
  353. </template>
  354. </el-drawer>
  355. <!-- 内容检索 -->
  356. <el-dialog
  357. v-model="state.dialogVisible"
  358. draggable
  359. destroy-on-close
  360. :close-on-click-modal="false"
  361. modal-class="modal_class"
  362. class="dialog_class"
  363. append-to-body
  364. :modal="false"
  365. title="内容检索"
  366. width="500px"
  367. >
  368. <el-form :model="state.ruleForm" ref="ruleFormContentRef" label-width="90px" class="show-info-form" @submit.native.prevent>
  369. <el-form-item label="信件内容">
  370. <el-input v-model="state.ruleForm.content" placeholder="请填写信件内容" :autosize="{ minRows: 4, maxRows: 10 }" type="textarea"></el-input>
  371. </el-form-item>
  372. <!-- <el-form-item label="检索范围">
  373. <el-checkbox v-model="state.ruleForm.isContent">受理内容</el-checkbox>
  374. <el-checkbox v-model="state.ruleForm.isFileOpinion">承办意见</el-checkbox>
  375. </el-form-item>-->
  376. </el-form>
  377. <template #footer>
  378. <span class="dialog-footer">
  379. <el-button @click="state.dialogVisible = false" class="default-button">取 消</el-button>
  380. <el-button type="primary" @click="onSearch(ruleFormContentRef)">查 询</el-button>
  381. </span>
  382. </template>
  383. </el-dialog>
  384. <!-- 工单撤销 -->
  385. <order-revoke ref="orderRevokeRef" @updateList="refreshList" />
  386. <!-- 工单催办 -->
  387. <order-urge ref="orderUrgeRef" @updateList="refreshList" />
  388. </div>
  389. </template>
  390. <script setup lang="tsx" name="order">
  391. import { defineAsyncComponent, onMounted, reactive, ref, onActivated, onBeforeUnmount, computed } from 'vue';
  392. import type { FormInstance } from 'element-plus';
  393. import { ElMessage, ElMessageBox } from 'element-plus';
  394. import { defaultTimeStartEnd, shortcuts } from '@/utils/constants';
  395. import { exportOrder, listBaseData, orderList, orderListCount } from '@/api/business/order';
  396. import { addObserve } from '@/api/query/observe';
  397. import { addEnd } from '@/api/query/end';
  398. import { treeArea } from '@/api/auxiliary/area';
  399. import { debounce, exportAssignment } from '@/utils/tools';
  400. import Other from '@/utils/other';
  401. import mittBus from '@/utils/mitt';
  402. import { useThemeConfig } from '@/stores/themeConfig';
  403. import { storeToRefs } from 'pinia';
  404. import { useUserInfo } from '@/stores/userInfo';
  405. import { YBTableHeader, LZTableHeader, ZGTableHeader } from '@/views/business/order/tableHeader';
  406. // 引入组件
  407. const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
  408. const RepeatEventEdit = defineAsyncComponent(() => import('@/views/business/repeatEvent/components/Repeat-event-edit.vue')); // 编辑重复性事件
  409. const OrderReturn = defineAsyncComponent(() => import('@/views/business/return/components/Apply.vue')); // 工单退回
  410. const OrderRevoke = defineAsyncComponent(() => import('@/views/business/order/components/Order-revoke.vue')); // 工单撤销
  411. const OrderUrge = defineAsyncComponent(() => import('@/views/business/order/components/Order-Urge.vue')); // 工单催办
  412. const pagination = defineAsyncComponent(() => import('@/components/ProTable/components/Pagination.vue')); // 分页
  413. const storesUserInfo = useUserInfo();
  414. const { userInfos } = storeToRefs(storesUserInfo);
  415. const storesThemeConfig = useThemeConfig();
  416. const { themeConfig } = storeToRefs(storesThemeConfig);
  417. // 定义变量内容
  418. const state = reactive<any>({
  419. queryParams: {
  420. PageIndex: 1, // 当前页
  421. PageSize: 20, // 每页条数
  422. // 查询条件
  423. No: null, // 工单编码
  424. ProvinceNo: null, // 省本地编码
  425. ActualHandlerName: null, // 接办人
  426. IsScreen: null, // 是否甄别
  427. CurrentStepCode: null, // 办理节点
  428. IsOverTime: null, // 是否超期
  429. FromName: null, // 来电人姓名
  430. AreaCode: null, // 事发地址
  431. FromPhone: null, // 来电号码
  432. Keyword: null, // 关键字
  433. Content: null, // 工单内容
  434. AcceptType: null, // 受理类型
  435. Channels: null, // 渠道
  436. Hotspot: null, // 热点分类名称
  437. OrgId: null, // 接办部门
  438. ActualHandleOrgName: null, // 接办部门
  439. OrgLevelOneName: null, // 一级部门
  440. NameOrNo: null, // 受理坐席
  441. crTime: [], // 生成时间
  442. CreationTimeStart: null, // 创建时间 开始
  443. CreationTimeEnd: null, // 创建时间 结束
  444. Status: null, // 工单状态
  445. TransferPhone: null, // 转接来源
  446. exTime: [], // 过期时间
  447. ExpiredTimeStart: null, //办理期限 开始
  448. ExpiredTimeEnd: null, //办理期限 结束
  449. PhoneNo: null, // 手机号
  450. doneTime: [], // 办结时间
  451. ActualHandleTimeStart: null,
  452. ActualHandleTimeEnd: null,
  453. PushTypeCode: null, //推送类型
  454. IsProvinceOrder: null, // 省市工单
  455. IsSensitiveWord: null, // 是否敏感词工单
  456. SensitiveWord: null, // 敏感词
  457. IsUrgent: null, // 是否加急
  458. ContentRetrieval: null, // 内容检索
  459. FileOption: null, // 承办意见
  460. IsSgin: null, // 受理情况
  461. OrderTagCode: null, // 工单标签
  462. SortField: null,
  463. SortRule: null,
  464. FocusOnEvents: null, // 重点标记
  465. IsSecret: null, // 是否保密
  466. ReceiveProvinceNo: null, // 省编码
  467. fbTime: [], // 发布时间
  468. hfTime: [], // 回访时间
  469. slTime: [], // 受理时间
  470. StartTimeStart: null,
  471. StartTimeEnd: null,
  472. },
  473. tableData: [], //表单
  474. loading: false, // 加载
  475. total: 0, // 总数
  476. acceptTypeOptions: [], //受理类型
  477. channelOptions: [], // 来源频道
  478. orderStatusOptions: [], // 工单状态
  479. currentStepOptions: [], // 办理节点
  480. identityTypeOptions: [], // 来电主体
  481. orgsOptions: [], // 部门
  482. pushTypeOptions: [], //推送分类
  483. orgData: [], // 机构数据
  484. areaOptions: [], // 省市区数据
  485. focusOnEvents: [], // 重点事项
  486. dialogVisible: false,
  487. ruleForm: {
  488. content: null,
  489. isContent: true, // 内容检索默认勾选 受理内容
  490. isFileOpinion: false, // 内容检索承办意见
  491. },
  492. });
  493. const requestParams = ref<EmptyObjectType>({});
  494. const gridOptions = reactive<any>({
  495. loading: false,
  496. border: true,
  497. showOverflow: true,
  498. columnConfig: {
  499. resizable: true,
  500. },
  501. scrollY: {
  502. enabled: true,
  503. gt: 100,
  504. },
  505. toolbarConfig: {
  506. zoom: true,
  507. custom: true,
  508. refresh: {
  509. queryMethod: () => {
  510. handleQuery();
  511. },
  512. },
  513. tools: [{ toolRender: { name: 'exportCurrent' } }, { toolRender: { name: 'exportAll' } }],
  514. slots: {
  515. buttons: 'toolbar_buttons',
  516. },
  517. },
  518. customConfig: {
  519. storage: true,
  520. },
  521. id: 'order',
  522. rowConfig: { isHover: true, height: 30, isCurrent: true, useKey: true },
  523. height: 'auto',
  524. columns: [],
  525. data: [],
  526. params: {
  527. exportMethod: exportOrder,
  528. exportParams: requestParams,
  529. },
  530. sortConfig: {
  531. remote: true,
  532. },
  533. });
  534. if (themeConfig.value.appScope === 'YiBin') {
  535. gridOptions.columns = YBTableHeader;
  536. } else if (themeConfig.value.appScope === 'ZiGong') {
  537. gridOptions.columns = ZGTableHeader;
  538. } else if (themeConfig.value.appScope === 'LuZhou') {
  539. gridOptions.columns = LZTableHeader;
  540. }
  541. if (!userInfos.value.isCenter) {
  542. // 非中心不展示一下字段(受理人,坐席满意度)
  543. gridOptions.columns = gridOptions.columns.filter((item: any) => !['acceptorName', 'seatEvaluateTxt'].includes(item.field));
  544. }
  545. const fastSearch = ref('all'); // tab位置
  546. const fastSearchChange = (val: string) => {
  547. fastSearch.value = val;
  548. switch (val) {
  549. case 'all':
  550. state.queryParams.IsProvinceOrder = null;
  551. break;
  552. case 'city':
  553. state.queryParams.IsProvinceOrder = false;
  554. break;
  555. case 'province':
  556. state.queryParams.IsProvinceOrder = true;
  557. break;
  558. }
  559. handleQuery();
  560. };
  561. const checkList = ref<EmptyObjectType>([]);
  562. // 多选
  563. const changeCheckList = () => {
  564. if (checkList.value.includes('IsSensitiveWord')) state.queryParams.IsSensitiveWord = true;
  565. else state.queryParams.IsSensitiveWord = null;
  566. handleQuery();
  567. };
  568. // 获取查询条件基础信息
  569. const getBaseData = async () => {
  570. try {
  571. const res: any = await listBaseData();
  572. const mappings: any = {
  573. acceptTypeOptions: 'acceptTypeOptions',
  574. channelOptions: 'channelOptions',
  575. orgsOptions: 'orgsOptions',
  576. pushTypeOptions: 'pushTypeOptions',
  577. orderStatusOptions: 'orderStatusOptions',
  578. identityTypeOptions: 'identityTypeOptions',
  579. currentStepOptions: 'currentStepOptions',
  580. orderTagOptions: 'orderTags',
  581. focusOnEvents: 'focusOnEvents',
  582. };
  583. for (const key in mappings) {
  584. state[key] = res.result?.[mappings[key]] ?? [];
  585. }
  586. const area = await treeArea();
  587. state.areaOptions = area?.result ?? []; //省市区数据
  588. } catch (error) {
  589. console.log(error);
  590. }
  591. };
  592. const gridEvents = {
  593. sortChange(val: any) {
  594. state.queryParams.SortField = val.order ? val.field : null;
  595. // 0 升序 1 降序
  596. state.queryParams.SortRule = val.order ? (val.order == 'desc' ? 1 : 0) : null;
  597. handleQuery();
  598. },
  599. };
  600. // 手动查询,将页码设置为1
  601. const handleQuery = () => {
  602. state.queryParams.PageIndex = 1;
  603. queryList();
  604. getTotal();
  605. };
  606. // 刷新列表
  607. const refreshList = () => {
  608. queryList();
  609. getTotal();
  610. };
  611. // 改变页码
  612. const queryList = () => {
  613. return new Promise((resolve, reject) => {
  614. requestParams.value = Other.deepClone(state.queryParams);
  615. requestParams.value.CreationTimeStart = state.queryParams.crTime === null ? null : state.queryParams.crTime[0]; // 生成时间
  616. requestParams.value.CreationTimeEnd = state.queryParams.crTime === null ? null : state.queryParams.crTime[1];
  617. Reflect.deleteProperty(requestParams.value, 'crTime'); // 删除无用的参数
  618. requestParams.value.StartTimeStart = state.queryParams.slTime === null ? null : state.queryParams.slTime[0]; // 受理时间
  619. requestParams.value.StartTimeEnd = state.queryParams.slTime === null ? null : state.queryParams.slTime[1];
  620. Reflect.deleteProperty(requestParams.value, 'slTime'); // 删除无用的参数
  621. requestParams.value.ExpiredTimeStart = state.queryParams.exTime === null ? null : state.queryParams.exTime[0]; // 期满时间
  622. requestParams.value.ExpiredTimeEnd = state.queryParams.exTime === null ? null : state.queryParams.exTime[1];
  623. Reflect.deleteProperty(requestParams.value, 'exTime'); // 删除无用的参数
  624. requestParams.value.ActualHandleTimeStart = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[0]; // 办结时间
  625. requestParams.value.ActualHandleTimeEnd = state.queryParams.doneTime === null ? null : state.queryParams.doneTime[1];
  626. Reflect.deleteProperty(requestParams.value, 'doneTime'); // 删除无用的参数
  627. state.loading = true;
  628. gridOptions.loading = true;
  629. orderList(requestParams.value)
  630. .then((response: any) => {
  631. gridOptions.data = response?.result ?? [];
  632. state.loading = false;
  633. gridOptions.loading = false;
  634. gridRef.value.clearCheckboxRow();
  635. checkTable.value = [];
  636. resolve(response);
  637. })
  638. .catch(() => {
  639. state.loading = false;
  640. gridOptions.loading = false;
  641. gridRef.value.clearCheckboxRow();
  642. checkTable.value = [];
  643. reject();
  644. });
  645. });
  646. };
  647. // 查询总数
  648. const getTotal = () => {
  649. orderListCount(requestParams.value)
  650. .then((res) => {
  651. state.total = res.result ?? 0;
  652. })
  653. .catch(() => {});
  654. };
  655. /** 重置按钮操作 */
  656. const drawerRuleFormRef = ref();
  657. const ruleFormRef = ref<RefType>(); // 表单ref
  658. const drawer = ref(false);
  659. const resetQuery = (formEl: FormInstance | undefined) => {
  660. if (!formEl) return;
  661. formEl.resetFields();
  662. state.queryParams.IsSensitiveWord = null;
  663. state.queryParams.IsProvinceOrder = null;
  664. fastSearch.value = 'all';
  665. checkList.value = [];
  666. ruleFormRef.value?.resetFields();
  667. state.ruleForm.content = null;
  668. queryList();
  669. getTotal();
  670. };
  671. // 设置终结件
  672. const onObserve = () => {
  673. const ids = checkTable.value.map((item: any) => {
  674. return {
  675. orderId: item.id,
  676. };
  677. });
  678. ElMessageBox.confirm(`您确定选中的工单添加关注吗?`, '提示', {
  679. confirmButtonText: '确定',
  680. cancelButtonText: '取消',
  681. type: 'warning',
  682. draggable: true,
  683. autofocus: false,
  684. })
  685. .then(() => {
  686. addObserve({ orderIds: ids }).then(() => {
  687. ElMessage.success('已添加关注');
  688. queryList();
  689. });
  690. })
  691. .catch(() => {});
  692. };
  693. // 设置终结件
  694. const onEnd = () => {
  695. const ids = checkTable.value.map((item: any) => {
  696. return {
  697. orderId: item.id,
  698. };
  699. });
  700. ElMessageBox.confirm(`您确定选中的工单设置终结件吗?`, '提示', {
  701. confirmButtonText: '确定',
  702. cancelButtonText: '取消',
  703. type: 'warning',
  704. draggable: true,
  705. autofocus: false,
  706. })
  707. .then(() => {
  708. addEnd({ orderIds: ids }).then(() => {
  709. ElMessage.success('操作成功');
  710. queryList();
  711. });
  712. })
  713. .catch(() => {});
  714. };
  715. // 创建重复性事件
  716. const repeatEventEditRef = ref<RefType>();
  717. const onCreateRepeatEvent = () => {
  718. repeatEventEditRef.value.openDialog();
  719. };
  720. // 设置撤销
  721. const orderRevokeRef = ref<RefType>();
  722. const onRevoke = () => {
  723. const ids = checkTable.value.map((item: any) => item.id);
  724. orderRevokeRef.value.openDialog(ids);
  725. };
  726. // 工单省退回
  727. const orderReturnRef = ref<RefType>(); // 工单退回ref
  728. const onReturn = (row: any) => {
  729. orderReturnRef.value.openDialog(row);
  730. };
  731. // 交办单导出
  732. const onJbExport = () => {
  733. const ids = checkTable.value.map((item: any) => item.id);
  734. exportAssignment(ids);
  735. };
  736. // 添加催办
  737. const orderUrgeRef = ref<RefType>();
  738. const onUrge = () => {
  739. const ids = checkTable.value.map((item: any) => item.id);
  740. orderUrgeRef.value.openDialog(ids);
  741. };
  742. const ruleFormContentRef = ref<RefType>();
  743. // 内容检索
  744. const onSearch = (formEl: FormInstance | undefined) => {
  745. if (!formEl) return;
  746. formEl.validate((valid: boolean) => {
  747. if (!valid) return;
  748. handleQuery();
  749. state.dialogVisible = false;
  750. });
  751. };
  752. const checkTable = ref<EmptyArrayType>([]);
  753. const gridRef = ref<RefType>();
  754. const selectAllChangeEvent = ({ checked }) => {
  755. if (gridRef.value) {
  756. const records = gridRef.value.getCheckboxRecords();
  757. checkTable.value = records;
  758. console.log(checked ? '所有勾选事件' : '所有取消事件', records);
  759. }
  760. };
  761. const selectChangeEvent = ({ checked }) => {
  762. if (gridRef.value) {
  763. const records = gridRef.value.getCheckboxRecords();
  764. checkTable.value = records;
  765. console.log(checked ? '勾选事件' : '取消事件', records);
  766. }
  767. };
  768. const isChecked = computed(() => {
  769. return !Boolean(checkTable.value.length);
  770. });
  771. onMounted(() => {
  772. queryList().then(() => {
  773. getBaseData();
  774. getTotal();
  775. });
  776. });
  777. const handleEvent = debounce(() => {
  778. handleQuery();
  779. }, 1000);
  780. onActivated(() => {
  781. mittBus.on('clearCachePage', () => {
  782. //清除缓存
  783. handleEvent();
  784. });
  785. });
  786. onBeforeUnmount(() => {
  787. mittBus.off('clearCachePage');
  788. });
  789. </script>