index.vue 30 KB

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  1. <template>
  2. <div class="business-order-container layout-pd">
  3. <el-card shadow="never">
  4. <div class="flex-center-align mb20">
  5. <span style="color: var(--el-text-color-regular); display: inline-block; width: 100px; text-align: right; padding-right: 12px">快捷查询</span>
  6. <el-radio-group v-model="fastSearch" @change="fastSearchChange">
  7. <el-radio-button label="all">全部</el-radio-button>
  8. <el-radio-button label="city">市工单</el-radio-button>
  9. <el-radio-button label="province">省工单</el-radio-button>
  10. </el-radio-group>
  11. <el-checkbox-group v-model="checkList" class="ml15" @change="changeCheckList">
  12. <el-checkbox label="IsSensitiveWord">敏感类工单</el-checkbox>
  13. </el-checkbox-group>
  14. </div>
  15. <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent label-width="100px">
  16. <el-row :gutter="10">
  17. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  18. <el-form-item label="工单标题" prop="Keyword">
  19. <el-input v-model="state.queryParams.Keyword" placeholder="工单标题" clearable @keyup.enter="handleQuery" />
  20. </el-form-item>
  21. </el-col>
  22. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  23. <el-form-item label="工单编码" prop="No">
  24. <el-input v-model="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" />
  25. </el-form-item>
  26. </el-col>
  27. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  28. <el-form-item label="省本地编号" prop="ProvinceNo">
  29. <el-input v-model="state.queryParams.ProvinceNo" placeholder="省本地编号" clearable @keyup.enter="handleQuery" />
  30. </el-form-item>
  31. </el-col>
  32. <transition name="el-zoom-in-top">
  33. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && checkList.includes('IsSensitiveWord')">
  34. <el-form-item label="敏感词" prop="SensitiveWord">
  35. <el-input v-model="state.queryParams.SensitiveWord" placeholder="敏感词" clearable @keyup.enter="handleQuery" />
  36. </el-form-item>
  37. </el-col>
  38. </transition>
  39. <transition name="el-zoom-in-top" v-show="!searchCol">
  40. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  41. <el-form-item label="来电人姓名" prop="FromName">
  42. <el-input v-model="state.queryParams.FromName" placeholder="来电人姓名" clearable @keyup.enter="handleQuery" />
  43. </el-form-item>
  44. </el-col>
  45. </transition>
  46. <transition name="el-zoom-in-top" v-show="!searchCol">
  47. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  48. <el-form-item label="事发地址" prop="AreaCode">
  49. <el-cascader
  50. :options="state.areaOptions"
  51. filterable
  52. :show-all-levels="false"
  53. :props="{ checkStrictly: true, value: 'id', label: 'areaName', multiple: true }"
  54. placeholder="请选择事发地址"
  55. clearable
  56. class="w100"
  57. v-model="state.queryParams.AreaCode"
  58. collapse-tags
  59. collapse-tags-tooltip
  60. :max-collapse-tags="2"
  61. @change="changeArea"
  62. ref="areaRef"
  63. >
  64. </el-cascader>
  65. </el-form-item>
  66. </el-col>
  67. </transition>
  68. <transition name="el-zoom-in-top" v-show="!searchCol">
  69. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  70. <el-form-item label="转接来源" prop="TransferPhone">
  71. <el-input v-model="state.queryParams.TransferPhone" placeholder="转接来源" clearable @keyup.enter="handleQuery" />
  72. </el-form-item>
  73. </el-col>
  74. </transition>
  75. <transition name="el-zoom-in-top">
  76. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  77. <el-form-item label="工单状态" prop="Statuses">
  78. <el-select v-model="state.queryParams.Statuses" placeholder="请选择工单状态" clearable class="w100" multiple>
  79. <el-option v-for="item in state.orderStatusOptions" :value="item.key" :key="item.key" :label="item.value" />
  80. </el-select>
  81. </el-form-item>
  82. </el-col>
  83. </transition>
  84. <transition name="el-zoom-in-top">
  85. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  86. <el-form-item label="受理类型" prop="AcceptTypes">
  87. <el-select
  88. v-model="state.queryParams.AcceptTypes"
  89. placeholder="请选择受理类型"
  90. multiple
  91. clearable
  92. class="w100"
  93. collapse-tags
  94. collapse-tags-tooltip
  95. :max-collapse-tags="2"
  96. >
  97. <el-option v-for="item in state.acceptTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  98. </el-select>
  99. </el-form-item>
  100. </el-col>
  101. </transition>
  102. <transition name="el-zoom-in-top">
  103. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  104. <el-form-item label="来源渠道" prop="Channels">
  105. <el-select
  106. v-model="state.queryParams.Channels"
  107. placeholder="请选择来源渠道"
  108. multiple
  109. clearable
  110. class="w100"
  111. collapse-tags
  112. collapse-tags-tooltip
  113. :max-collapse-tags="2"
  114. >
  115. <el-option v-for="item in state.channelOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  116. </el-select>
  117. </el-form-item>
  118. </el-col>
  119. </transition>
  120. <transition name="el-zoom-in-top">
  121. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  122. <el-form-item label="热点分类" prop="HotspotIds">
  123. <hot-spot-select
  124. v-model="state.queryParams.HotspotIds"
  125. class="w100"
  126. :hotspotExternal="state.hotspotExternal"
  127. show-checkbox
  128. ref="hotSpotRef"
  129. @confirm="handleQuery"
  130. />
  131. </el-form-item>
  132. </el-col>
  133. </transition>
  134. <transition name="el-zoom-in-top">
  135. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  136. <el-form-item label="接办部门" prop="OrgCodes">
  137. <el-cascader
  138. :options="state.orgsOptions"
  139. filterable
  140. :show-all-levels="false"
  141. :props="{ checkStrictly: true, value: 'id', label: 'name', emitPath: false, multiple: true }"
  142. placeholder="请选择接办部门"
  143. clearable
  144. class="w100"
  145. v-model="state.queryParams.OrgCodes"
  146. ref="cascadeRef"
  147. @change="changeOrg"
  148. collapse-tags
  149. collapse-tags-tooltip
  150. :max-collapse-tags="2"
  151. >
  152. </el-cascader>
  153. </el-form-item>
  154. </el-col>
  155. </transition>
  156. <transition name="el-zoom-in-top">
  157. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  158. <el-form-item label="受理人" prop="NameOrNo">
  159. <el-input v-model="state.queryParams.NameOrNo" placeholder="受理人/坐席工号" clearable @keyup.enter="handleQuery" />
  160. </el-form-item>
  161. </el-col>
  162. </transition>
  163. <transition name="el-zoom-in-top">
  164. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  165. <el-form-item label="受理时间" prop="crTime">
  166. <el-date-picker
  167. v-model="state.queryParams.crTime"
  168. type="datetimerange"
  169. unlink-panels
  170. range-separator="至"
  171. start-placeholder="开始时间"
  172. end-placeholder="结束时间"
  173. :shortcuts="shortcuts"
  174. @change="timeStartChangeCr"
  175. value-format="YYYY-MM-DD[T]HH:mm:ss"
  176. />
  177. </el-form-item>
  178. </el-col>
  179. </transition>
  180. <transition name="el-zoom-in-top">
  181. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  182. <el-form-item label="紧急程度" prop="EmergencyLevels">
  183. <el-select v-model="state.queryParams.EmergencyLevels" placeholder="请选择紧急程度" clearable class="w100" multiple>
  184. <el-option v-for="item in state.emergencyLevelOptions" :value="item.key" :key="item.key" :label="item.value" />
  185. </el-select>
  186. </el-form-item>
  187. </el-col>
  188. </transition>
  189. <transition name="el-zoom-in-top">
  190. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  191. <el-form-item label="来电号码" prop="FromPhone">
  192. <el-input v-model="state.queryParams.FromPhone" placeholder="来电号码" clearable @keyup.enter="handleQuery" />
  193. </el-form-item>
  194. </el-col>
  195. </transition>
  196. <transition name="el-zoom-in-top">
  197. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  198. <el-form-item label="联系电话" prop="PhoneNo">
  199. <el-input v-model="state.queryParams.PhoneNo" placeholder="联系电话" clearable @keyup.enter="handleQuery" />
  200. </el-form-item>
  201. </el-col>
  202. </transition>
  203. <transition name="el-zoom-in-top">
  204. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  205. <el-form-item label="推送分类" prop="PushTypeCode">
  206. <el-select v-model="state.queryParams.PushTypeCode" placeholder="请选择推送分类" clearable class="w100" @change="handleQuery">
  207. <el-option v-for="item in state.pushTypeOptions" :value="item.dicDataValue" :key="item.dicDataValue" :label="item.dicDataName" />
  208. </el-select>
  209. </el-form-item>
  210. </el-col>
  211. </transition>
  212. <transition name="el-zoom-in-top">
  213. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  214. <el-form-item label="过期时间" prop="exTime">
  215. <el-date-picker
  216. v-model="state.queryParams.exTime"
  217. type="datetimerange"
  218. unlink-panels
  219. range-separator="至"
  220. start-placeholder="开始时间"
  221. end-placeholder="结束时间"
  222. :shortcuts="shortcuts"
  223. @change="timeStartChangeEx"
  224. value-format="YYYY-MM-DD[T]HH:mm:ss"
  225. />
  226. </el-form-item>
  227. </el-col>
  228. </transition>
  229. <transition name="el-zoom-in-top">
  230. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  231. <el-form-item label="接办人" prop="ActualHandlerName">
  232. <el-input v-model="state.queryParams.ActualHandlerName" placeholder="接办人" clearable @keyup.enter="handleQuery" />
  233. </el-form-item>
  234. </el-col>
  235. </transition>
  236. <transition name="el-zoom-in-top">
  237. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  238. <el-form-item label="是否甄别" prop="IsScreen">
  239. <el-select v-model="state.queryParams.IsScreen" placeholder="请选择是否甄别" class="w100" clearable @change="handleQuery">
  240. <el-option label="是" :value="true" />
  241. <el-option label="否" :value="false" />
  242. </el-select>
  243. </el-form-item>
  244. </el-col>
  245. </transition>
  246. <transition name="el-zoom-in-top">
  247. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  248. <el-form-item label="当前办理节点" prop="CurrentStepCode">
  249. <el-select v-model="state.queryParams.CurrentStepCode" placeholder="请选择当前办理节点" clearable class="w100" @change="handleQuery">
  250. <el-option v-for="item in state.currentStepOptions" :value="item.key" :key="item.key" :label="item.value" />
  251. </el-select>
  252. </el-form-item>
  253. </el-col>
  254. </transition>
  255. <transition name="el-zoom-in-top">
  256. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  257. <el-form-item label="办结时间" prop="doneTime">
  258. <el-date-picker
  259. v-model="state.queryParams.doneTime"
  260. type="datetimerange"
  261. unlink-panels
  262. range-separator="至"
  263. start-placeholder="开始时间"
  264. end-placeholder="结束时间"
  265. :shortcuts="shortcuts"
  266. @change="timeStartChangeDone"
  267. value-format="YYYY-MM-DD[T]HH:mm:ss"
  268. />
  269. </el-form-item>
  270. </el-col>
  271. </transition>
  272. <transition name="el-zoom-in-top">
  273. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  274. <el-form-item label="是否超期" prop="IsOverTime">
  275. <el-select v-model="state.queryParams.IsOverTime" placeholder="请选择是否超期" class="w100" clearable @change="handleQuery">
  276. <el-option label="是" :value="true" />
  277. <el-option label="否" :value="false" />
  278. </el-select>
  279. </el-form-item>
  280. </el-col>
  281. </transition>
  282. <transition name="el-zoom-in-top">
  283. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
  284. <el-form-item label="来电主体" prop="IdentityType">
  285. <el-select v-model="state.queryParams.IdentityType" placeholder="请选择来电主体" clearable class="w100" @change="handleQuery">
  286. <el-option v-for="item in state.identityTypeOptions" :value="item.key" :key="item.key" :label="item.value" />
  287. </el-select>
  288. </el-form-item>
  289. </el-col>
  290. </transition>
  291. <el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
  292. <el-form-item label=" ">
  293. <div class="flex-end w100">
  294. <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
  295. <el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
  296. <SvgIcon name="ele-Refresh" class="mr5" />重置
  297. </el-button>
  298. <el-button link type="primary" @click="closeSearch" :loading="state.loading">
  299. {{ searchCol ? '展开' : '收起' }}
  300. <SvgIcon :class="{ 'is-reverse': searchCol }" name="ele-ArrowUp" class="mr5 arrow" size="18px" />
  301. </el-button>
  302. </div>
  303. </el-form-item>
  304. </el-col>
  305. </el-row>
  306. </el-form>
  307. </el-card>
  308. <el-card shadow="never">
  309. <!-- 表格 -->
  310. <ProTable
  311. ref="proTableRef"
  312. :columns="columns"
  313. :data="state.tableData"
  314. @updateTable="queryList"
  315. :loading="state.loading"
  316. :total="state.total"
  317. v-model:page-index="state.queryParams.PageIndex"
  318. v-model:page-size="state.queryParams.PageSize"
  319. :toolButton="['refresh', 'setting', 'exportCurrent', 'exportAll']"
  320. @export-current="exportTable($event)"
  321. @export-all="exportTable($event, true)"
  322. :key="Math.random()"
  323. >
  324. <!-- 表格 header 按钮 -->
  325. <template #tableHeader="scope">
  326. <el-button
  327. type="primary"
  328. @click="onProvinceReturn"
  329. v-auth="'business:order:returnBatch'"
  330. :disabled="!scope.isSelected"
  331. v-show="fastSearch === 'province'"
  332. :loading="state.loading"
  333. >省退回申请
  334. </el-button>
  335. <el-button type="primary" @click="onCreateRepeatEvent" :loading="state.loading">
  336. <SvgIcon name="ele-Plus" class="mr5" />创建重复性事件
  337. </el-button>
  338. <el-button type="primary" @click="onObserve" v-auth="'business:order:observe'" :disabled="!scope.isSelected" :loading="state.loading"
  339. >设置观察件
  340. </el-button>
  341. <el-button type="primary" @click="onEnd" v-auth="'business:order:end'" :disabled="!scope.isSelected" :loading="state.loading"
  342. >设置终结件
  343. </el-button>
  344. <el-button type="primary" @click="onJbExport" :disabled="!scope.isSelected" :loading="state.loading" v-auth="'business:order:jbdExport'"
  345. ><SvgIcon name="iconfont icon-daochu" class="mr5" />交办单导出
  346. </el-button>
  347. </template>
  348. <template #expiredStatusText="{ row }">
  349. <span :class="'overdue-status-' + row.expiredStatus" :title="row.expiredStatusText"></span>
  350. </template>
  351. <template #title="{ row }">
  352. <order-detail :order="row" @updateList="queryList" :type="row.canSign ? 'danger' : 'primary'">{{ row.title }}</order-detail>
  353. </template>
  354. <!-- 表格操作 -->
  355. <template #operation="{ row }">
  356. <!-- <el-button
  357. link
  358. type="primary"
  359. @click="onReturn(row)"
  360. title="省工单退回"
  361. v-auth="'business:order:return'"
  362. v-if="row.source > 1 && row.status <= 1"
  363. >
  364. 退回</el-button
  365. >-->
  366. <el-button link type="primary" @click="onSign(row)" title="签收工单" v-if="row.canSign" v-auth="'business:order:sign'"> 签收 </el-button>
  367. <el-button link type="success" @click="onOrderEdit(row)" title="编辑工单" v-if="row.canEdit" v-auth="'business:order:edit'">
  368. 修改
  369. </el-button>
  370. <order-detail :order="row" @updateList="queryList" />
  371. </template>
  372. </ProTable>
  373. </el-card>
  374. <!-- 编辑重复性事件 -->
  375. <repeat-event-edit ref="repeatEventEditRef" @updateList="queryList" />
  376. <!-- 工单省退回 -->
  377. <order-return ref="orderReturnRef" @updateList="queryList" />
  378. </div>
  379. </template>
  380. <script setup lang="tsx" name="order">
  381. import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
  382. import type { FormInstance } from 'element-plus';
  383. import { ElMessage, ElMessageBox, ElNotification } from 'element-plus';
  384. import { shortcuts } from '@/utils/constants';
  385. import other from '@/utils/other';
  386. import { useRoute, useRouter } from 'vue-router';
  387. import { formatDate } from '@/utils/formatTime';
  388. import { exportJbOrder, exportOrder, listBaseData, orderList, provinceReturn } from '@/api/business/order';
  389. import { addObserve } from '@/api/query/observe';
  390. import { addEnd } from '@/api/query/end';
  391. import { treeArea } from '@/api/auxiliary/area';
  392. import { orderSign } from '@/api/todo/order';
  393. import { downloadFileByStream, downloadZip } from '@/utils/tools';
  394. // 引入组件
  395. const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
  396. const RepeatEventEdit = defineAsyncComponent(() => import('@/views/business/repeatEvent/components/Repeat-event-edit.vue')); // 编辑重复性事件
  397. const HotSpotSelect = defineAsyncComponent(() => import('@/components/Hotspot/index.vue')); // 选择热点
  398. const OrderReturn = defineAsyncComponent(() => import('@/views/business/return/components/Apply.vue')); // 工单退回
  399. // 定义变量内容
  400. const state = reactive<any>({
  401. queryParams: {
  402. PageIndex: 1, // 当前页
  403. PageSize: 10, // 每页条数
  404. // 查询条件
  405. No: null, // 工单编码
  406. ProvinceNo: null, // 省本地编号
  407. EmergencyLevels: [], // 紧急程度
  408. ActualHandlerName: null, // 接办人
  409. IsScreen: null, // 是否甄别
  410. CurrentStepCode: null, // 当前办理节点
  411. IsOverTime: null, // 是否超期
  412. FromName: null, // 来电人姓名
  413. AreaCode: [],
  414. AreaCodes: [], // 事发地址
  415. FromPhone: null, // 来电号码
  416. Keyword: null, // 关键字
  417. Content: null, // 工单内容
  418. AcceptTypes: null, // 受理类型
  419. Channels: null, // 渠道
  420. HotspotIds: [], // 热点
  421. OrgCodes: [], // 机构
  422. NameOrNo: null, // 受理坐席
  423. crTime: [], // 创建时间
  424. CreationTimeStart: null, // 创建时间 开始
  425. CreationTimeEnd: null, // 创建时间 结束
  426. TransferPhone: null, // 转派人
  427. EmergencyLevel: [], // 紧急程度
  428. exTime: [], // 过期时间
  429. ExpiredTimeStart: null, //办理期限 开始
  430. ExpiredTimeEnd: null, //办理期限 结束
  431. PhoneNo: null, // 手机号
  432. Statuses: [], // 状态
  433. doneTime: [], // 办结时间
  434. PushTypeCode: null, //推送类型
  435. IsProvinceOrder: null, // 省市工单
  436. IsSensitiveWord: null, // 是否敏感词工单
  437. SensitiveWord: null, // 敏感词
  438. },
  439. tableData: [], //表单
  440. loading: false, // 加载
  441. total: 0, // 总数
  442. acceptTypeOptions: [], //受理类型
  443. channelOptions: [], // 来源频道
  444. emergencyLevelOptions: [], // 紧急程度
  445. orderStatusOptions: [], // 工单状态
  446. currentStepOptions: [], // 当前办理节点
  447. identityTypeOptions: [], // 来电主体
  448. orgsOptions: [], // 部门
  449. pushTypeOptions: [], //推送分类
  450. orgData: [], // 机构数据
  451. areaOptions: [], // 省市区数据
  452. });
  453. const fastSearch = ref('all'); // tab位置
  454. const fastSearchChange = (val: string) => {
  455. fastSearch.value = val;
  456. switch (val) {
  457. case 'all':
  458. state.queryParams.IsProvinceOrder = null;
  459. break;
  460. case 'city':
  461. state.queryParams.IsProvinceOrder = false;
  462. break;
  463. case 'province':
  464. state.queryParams.IsProvinceOrder = true;
  465. break;
  466. }
  467. handleQuery();
  468. };
  469. const checkList = ref([]);
  470. // 多选
  471. const changeCheckList = () => {
  472. if (checkList.value.includes('IsSensitiveWord')) state.queryParams.IsSensitiveWord = true;
  473. else state.queryParams.IsSensitiveWord = null;
  474. handleQuery();
  475. };
  476. const ruleFormRef = ref<RefType>(); // 表单ref
  477. const searchCol = ref(true); // 展开/收起
  478. // 展开/收起
  479. const closeSearch = () => {
  480. searchCol.value = !searchCol.value;
  481. };
  482. const route = useRoute(); // 路由
  483. const router = useRouter(); // 路由
  484. const proTableRef = ref<RefType>(); // 表格ref
  485. const selectable = (row: any) => {
  486. if (state.queryParams.IsProvinceOrder) {
  487. return row?.isProvince && row?.source > 1 && row?.status <= 1;
  488. } else {
  489. return true;
  490. }
  491. };
  492. // 表格配置项
  493. const columns = ref<any[]>([
  494. { type: 'selection', fixed: 'left', width: 55, selectable: selectable, align: 'center' },
  495. { prop: 'expiredStatusText', label: '超期状态', align: 'center', width: 80 },
  496. { prop: 'no', label: '工单编码', width: 150 },
  497. { prop: 'isProvinceText', label: '省/市工单', width: 100 },
  498. { prop: 'actualHandleStepName', label: '办理节点', width: 150 },
  499. { prop: 'statusText', label: '工单状态', width: 100 },
  500. { prop: 'title', label: '工单标题', width: 300 },
  501. {
  502. prop: 'startTime',
  503. label: '受理时间',
  504. width: 170,
  505. render: (scope) => {
  506. return <span>{formatDate(scope.row.startTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
  507. },
  508. },
  509. {
  510. prop: 'expiredTime',
  511. label: '工单期满时间',
  512. width: 170,
  513. render: (scope) => {
  514. return <span>{formatDate(scope.row.expiredTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
  515. },
  516. },
  517. {
  518. prop: 'filedTime',
  519. label: '办结时间',
  520. width: 170,
  521. render: (scope) => {
  522. return <span>{formatDate(scope.row.filedTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
  523. },
  524. },
  525. { prop: 'orgLevelOneName', label: '一级部门', width: 170 },
  526. { prop: 'actualHandleOrgName', label: '接办部门', width: 170 },
  527. { prop: 'acceptType', label: '受理类型', width: 150 },
  528. { prop: 'counterSignTypeText', label: '是否会签', width: 100 },
  529. { prop: 'sourceChannel', label: '来源方式', width: 100 },
  530. { prop: 'hotspotName', label: '热点分类', width: 200 },
  531. {
  532. prop: 'sensitiveText',
  533. label: '敏感词',
  534. width: 200,
  535. },
  536. { prop: 'acceptorName', label: '受理人', width: 100 },
  537. {
  538. prop: 'reTransactNum',
  539. label: '重办次数'
  540. },
  541. { prop: 'operation', label: '操作', fixed: 'right', width: 160, align: 'center' },
  542. ]);
  543. // 获取选择组织name值
  544. const cascadeRef = ref<RefType>();
  545. const changeOrg = () => {
  546. let currentNode = cascadeRef.value.getCheckedNodes();
  547. state.queryParams.orgCode = currentNode[0]?.data.orgCode ?? '';
  548. };
  549. // 选择事发地址
  550. const areaRef = ref<RefType>();
  551. const changeArea = () => {
  552. const area = areaRef.value?.getCheckedNodes() ?? [];
  553. state.queryParams.AreaCodes = area.map((item: any) => item.value);
  554. };
  555. const handleTimeChange = (val: string[], startKey: string, endKey: string) => {
  556. if (val) {
  557. state.queryParams[startKey] = val[0];
  558. state.queryParams[endKey] = val[1];
  559. } else {
  560. state.queryParams[startKey] = '';
  561. state.queryParams[endKey] = '';
  562. }
  563. handleQuery();
  564. };
  565. // 受理时间
  566. const timeStartChangeCr = (val: string[]) => {
  567. handleTimeChange(val, 'CreationTimeStart', 'CreationTimeEnd');
  568. };
  569. // 过期时间
  570. const timeStartChangeEx = (val: string[]) => {
  571. handleTimeChange(val, 'ExpiredTimeStart', 'ExpiredTimeEnd');
  572. };
  573. // 办结时间
  574. const timeStartChangeDone = (val: string[]) => {
  575. handleTimeChange(val, 'ActualHandleTimeStart', 'ActualHandleTimeEnd');
  576. };
  577. // 获取查询条件基础信息
  578. const getBaseData = async () => {
  579. try {
  580. const res: any = await listBaseData();
  581. const mappings: any = {
  582. acceptTypeOptions: 'acceptTypeOptions',
  583. channelOptions: 'channelOptions',
  584. emergencyLevelOptions: 'emergencyLevelOptions',
  585. orgsOptions: 'orgsOptions',
  586. pushTypeOptions: 'pushTypeOptions',
  587. orderStatusOptions: 'orderStatusOptions',
  588. identityTypeOptions: 'identityTypeOptions',
  589. currentStepOptions: 'currentStepOptions',
  590. };
  591. for (const key in mappings) {
  592. state[key] = res.result?.[mappings[key]] ?? [];
  593. }
  594. const area = await treeArea();
  595. state.areaOptions = area?.result ?? []; //省市区数据
  596. } catch (error) {
  597. console.log(error);
  598. }
  599. };
  600. // 手动查询,将页码设置为1
  601. const handleQuery = () => {
  602. state.queryParams.PageIndex = 1;
  603. queryList();
  604. };
  605. /** 获取列表 */
  606. const queryList = () => {
  607. let request = other.deepClone(state.queryParams);
  608. Reflect.deleteProperty(request, 'crTime'); // 删除无用的参数
  609. Reflect.deleteProperty(request, 'exTime'); // 删除无用的参数
  610. Reflect.deleteProperty(request, 'doneTime'); // 删除无用的参数
  611. Reflect.deleteProperty(request, 'AreaCode'); // 删除无用的参数
  612. state.loading = true;
  613. orderList(request)
  614. .then((response: any) => {
  615. state.tableData = response?.result.items ?? [];
  616. state.total = response?.result.total;
  617. state.loading = false;
  618. })
  619. .catch(() => {
  620. state.loading = false;
  621. });
  622. };
  623. const hotSpotRef = ref<RefType>();
  624. /** 重置按钮操作 */
  625. const resetQuery = (formEl: FormInstance | undefined) => {
  626. if (!formEl) return;
  627. formEl.resetFields();
  628. state.queryParams.CreationTimeStart = null;
  629. state.queryParams.CreationTimeEnd = null;
  630. state.queryParams.ExpiredTimeStart = null;
  631. state.queryParams.ExpiredTimeEnd = null;
  632. state.queryParams.ActualHandleTimeStart = null;
  633. state.queryParams.ActualHandleTimeEnd = null;
  634. state.queryParams.IsSensitiveWord = null;
  635. state.queryParams.IsProvinceOrder = null;
  636. fastSearch.value = 'all';
  637. checkList.value = [];
  638. state.queryParams.AreaCodes = [];
  639. hotSpotRef.value?.reset();
  640. queryList();
  641. };
  642. // 设置终结件
  643. const onObserve = () => {
  644. const titles = proTableRef.value.selectedList.map((item: any) => item.title).join(',');
  645. const ids = proTableRef.value.selectedList.map((item: any) => {
  646. return {
  647. orderId: item.id,
  648. };
  649. });
  650. ElMessageBox.confirm(`确定要将【${titles}】设置观察件吗?`, '提示', {
  651. confirmButtonText: '确定',
  652. cancelButtonText: '取消',
  653. type: 'warning',
  654. draggable: true,
  655. autofocus: false,
  656. })
  657. .then(() => {
  658. addObserve({ orderIds: ids }).then(() => {
  659. ElMessage.success('操作成功');
  660. queryList();
  661. });
  662. })
  663. .catch(() => {});
  664. };
  665. // 设置终结件
  666. const onEnd = () => {
  667. const titles = proTableRef.value.selectedList.map((item: any) => item.title).join(',');
  668. const ids = proTableRef.value.selectedList.map((item: any) => {
  669. return {
  670. orderId: item.id,
  671. };
  672. });
  673. ElMessageBox.confirm(`确定要将【${titles}】设置终结件吗?`, '提示', {
  674. confirmButtonText: '确定',
  675. cancelButtonText: '取消',
  676. type: 'warning',
  677. draggable: true,
  678. autofocus: false,
  679. })
  680. .then(() => {
  681. addEnd({ orderIds: ids }).then(() => {
  682. ElMessage.success('操作成功');
  683. queryList();
  684. });
  685. })
  686. .catch(() => {});
  687. };
  688. // 省退回申请
  689. const onProvinceReturn = () => {
  690. const titles = proTableRef.value.selectedList.map((item: any) => item.title).join(',');
  691. const ids = proTableRef.value.selectedList.map((item: any) => {
  692. return {
  693. orderId: item.id,
  694. };
  695. });
  696. ElMessageBox.prompt(`【${titles}】的退回原因`, '提示', {
  697. confirmButtonText: '确定',
  698. cancelButtonText: '取消',
  699. draggable: true,
  700. autofocus: false,
  701. inputPlaceholder: '请填写退回原因,不超过50个字符',
  702. inputErrorMessage: '请填写退回原因',
  703. inputType: 'textarea',
  704. inputValidator: (value) => {
  705. if (value) return true;
  706. else return '请填写退回原因';
  707. },
  708. })
  709. .then(({ value }) => {
  710. provinceReturn({ orderIds: ids, content: value }).then((res: any) => {
  711. ElNotification({
  712. title: '退回完成',
  713. dangerouslyUseHTMLString: true,
  714. message: `<div>
  715. <div>总退回条数:${res.result.count}条;</>
  716. <div>成功条数:${res.result.successCount}条;</div>
  717. <div>失败条数:${res.result.errorCount}条;</div>
  718. </div>`,
  719. });
  720. queryList();
  721. });
  722. })
  723. .catch(() => {});
  724. };
  725. // 签收工单
  726. const onSign = (row: any) => {
  727. ElMessageBox.confirm(`您确定要要签收【${row.title}】,是否继续?`, '提示', {
  728. confirmButtonText: '确认',
  729. cancelButtonText: '取消',
  730. type: 'warning',
  731. draggable: true,
  732. cancelButtonClass: 'default-button',
  733. autofocus: false,
  734. })
  735. .then(() => {
  736. orderSign(row.id).then(() => {
  737. ElMessage.success('签收成功');
  738. queryList();
  739. });
  740. })
  741. .catch(() => {});
  742. };
  743. // 创建重复性事件
  744. const repeatEventEditRef = ref<RefType>();
  745. const onCreateRepeatEvent = () => {
  746. repeatEventEditRef.value.openDialog();
  747. };
  748. // 编辑工单
  749. const onOrderEdit = (row: any) => {
  750. router.push({
  751. name: 'orderAccept',
  752. params: {
  753. tagsViewName: '工单受理-' + row.no,
  754. id: row.id,
  755. callId: '0',
  756. },
  757. });
  758. };
  759. // 工单省退回
  760. const orderReturnRef = ref<RefType>(); // 工单退回ref
  761. const onReturn = (row: any) => {
  762. orderReturnRef.value.openDialog(row);
  763. };
  764. // 表格导出
  765. const exportTable = (val: any, isExportAll = false) => {
  766. let request = other.deepClone(state.queryParams);
  767. Reflect.deleteProperty(request, 'crTime'); // 删除无用的参数
  768. Reflect.deleteProperty(request, 'exTime'); // 删除无用的参数
  769. Reflect.deleteProperty(request, 'doneTime'); // 删除无用的参数
  770. Reflect.deleteProperty(request, 'AreaCode'); // 删除无用的参数
  771. const columnInfos = val.map((item: any) => {
  772. return {
  773. prop: item.prop,
  774. name: item.label,
  775. };
  776. });
  777. const req = {
  778. queryDto: request,
  779. columnInfos,
  780. isExportAll,
  781. };
  782. state.loading = true;
  783. exportOrder(req)
  784. .then((res: any) => {
  785. state.loading = false;
  786. downloadFileByStream(res);
  787. })
  788. .catch(() => {
  789. state.loading = false;
  790. });
  791. };
  792. // 交办单导出
  793. const onJbExport = () => {
  794. const ids = proTableRef.value.selectedList.map((item: any) => item.id);
  795. ElMessageBox.confirm(`您确定导出选中的${proTableRef.value.selectedList.length}个工单的交办单,是否继续?`, '提示', {
  796. confirmButtonText: '确认',
  797. cancelButtonText: '取消',
  798. type: 'warning',
  799. draggable: true,
  800. cancelButtonClass: 'default-button',
  801. autofocus: false,
  802. })
  803. .then(() => {
  804. state.loading = true;
  805. exportJbOrder(ids)
  806. .then((res: any) => {
  807. downloadZip(res);
  808. state.loading = false;
  809. ElMessage.success('导出成功');
  810. })
  811. .catch(() => {
  812. state.loading = false;
  813. });
  814. })
  815. .catch(() => {});
  816. };
  817. onMounted(() => {
  818. getBaseData();
  819. queryList();
  820. });
  821. </script>
  822. <style scoped lang="scss">
  823. .business-order-container {
  824. .arrow {
  825. transition: transform var(--el-transition-duration);
  826. cursor: pointer;
  827. }
  828. .arrow.is-reverse {
  829. transform: rotateZ(-180deg);
  830. }
  831. }
  832. </style>