reverse.vue 15 KB

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  1. <template>
  2. <div class="business-visit-reverse-container layout-padding">
  3. <div class="layout-padding-auto layout-padding-view pd20">
  4. <el-tabs v-model="state.queryParams.IsIngString" @tab-change="handleQuery">
  5. <el-tab-pane name="true" label="扭转待评判" :disabled="state.loading"></el-tab-pane>
  6. <el-tab-pane name="false" label="扭转已评判" :disabled="state.loading"></el-tab-pane>
  7. </el-tabs>
  8. <el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent inline :disabled="state.loading">
  9. <el-form-item label="工单标题" prop="Title">
  10. <el-input v-model.trim="state.queryParams.Title" placeholder="工单标题" clearable @keyup.enter="handleQuery" class="keyword-input" />
  11. </el-form-item>
  12. <el-form-item label="工单编码" prop="No">
  13. <el-input v-model.trim="state.queryParams.No" placeholder="工单编码" clearable @keyup.enter="handleQuery" class="keyword-input" />
  14. </el-form-item>
  15. <el-form-item label="">
  16. <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
  17. <el-button @click="drawer = true" class="default-button"> <SvgIcon name="ele-Search" class="mr5" />更多查询</el-button>
  18. </el-form-item>
  19. </el-form>
  20. <vxe-toolbar
  21. ref="toolbarRef"
  22. :loading="state.loading"
  23. custom
  24. :refresh="{
  25. queryMethod: handleQuery,
  26. }"
  27. :tools="[{ toolRender: { name: 'exportCurrent' } }, { toolRender: { name: 'exportAll' } }]"
  28. >
  29. <template #buttons>
  30. <el-button
  31. type="primary"
  32. @click="onReverseMultiple"
  33. :disabled="isChecked"
  34. :loading="state.loading"
  35. v-auth="'business:visit:reverse:multiple'"
  36. v-if="state.queryParams.IsIngString === 'true'"
  37. >批量扭转评判<span v-if="checkTable.length">({{checkTable.length}})</span>
  38. </el-button>
  39. </template>
  40. </vxe-toolbar>
  41. <div style="overflow: hidden; width: 100%; height: 100%; flex: 1">
  42. <vxe-table
  43. border
  44. :loading="state.loading"
  45. :data="state.tableData"
  46. :column-config="{ resizable: true }"
  47. :row-config="{ isCurrent: true, isHover: true, height: 30, useKey: true }"
  48. ref="tableRef"
  49. height="auto"
  50. auto-resize
  51. show-overflow
  52. :scrollY="{ enabled: true, gt: 100 }"
  53. id="businessVisitReverse"
  54. :custom-config="{ storage: true }"
  55. :params="{ exportMethod: visitTurnExport, exportParams: requestParams }"
  56. showHeaderOverflow
  57. @checkbox-all="selectAllChangeEvent"
  58. @checkbox-change="selectChangeEvent"
  59. >
  60. <vxe-column type="checkbox" width="50" align="center" :visible="state.queryParams.IsIngString === 'true'"></vxe-column>
  61. <vxe-column field="order.expiredStatusText" title="状态" width="60" align="center">
  62. <template #default="{ row }">
  63. <span :class="'overdue-status-' + row.order?.expiredStatus" :title="row.order?.expiredStatusText"></span>
  64. </template>
  65. </vxe-column>
  66. <vxe-column field="order.statusText" title="工单状态" width="100">
  67. <template #default="{ row }">
  68. <el-text type="danger" tag="b" v-if="[1, 2, 3, 9, 101, 102, 103, 104, 105, 200].includes(row.order.status)">{{ row.order.statusText }}</el-text>
  69. <span v-else>{{ row.order.statusText }}</span>
  70. </template>
  71. </vxe-column>
  72. <vxe-column field="order.sourceChannel" title="来源渠道" width="110"></vxe-column>
  73. <vxe-column field="order.currentStepName" title="当前节点" width="120"></vxe-column>
  74. <vxe-column field="order.no" title="工单编码" width="140"></vxe-column>
  75. <vxe-column field="order.title" title="工单标题" min-width="200">
  76. <template #default="{ row }">
  77. <order-detail :order="row.order" @updateList="refreshList">{{ row.order?.title }}</order-detail>
  78. </template>
  79. </vxe-column>
  80. <vxe-column field="judgeStateText" title="评判状态" width="100"></vxe-column>
  81. <vxe-column field="order.startTime" title="受理时间" width="160">
  82. <template #default="{ row }">
  83. {{ formatDate(row.order?.startTime, 'YYYY-mm-dd HH:MM:SS') }}
  84. </template>
  85. </vxe-column>
  86. <vxe-column field="order.actualHandleOrgName" title="接办部门" width="150"></vxe-column>
  87. <vxe-column field="order.filedTime" title="办结时间" width="160">
  88. <template #default="{ row }">
  89. {{ formatDate(row.order?.filedTime, 'YYYY-mm-dd HH:MM:SS') }}
  90. </template>
  91. </vxe-column>
  92. <vxe-column field="employeeName" title="回访人" width="120"></vxe-column>
  93. <vxe-column field="order.acceptType" title="受理类型" width="120"></vxe-column>
  94. <vxe-column field="order.acceptorName" title="受理人" width="120"></vxe-column>
  95. <vxe-column field="order.hotspotName" title="热点分类" width="150"></vxe-column>
  96. <vxe-column title="操作" fixed="right" width="160" align="center">
  97. <template #default="{ row }">
  98. <el-button
  99. link
  100. type="primary"
  101. @click="onReverse(row)"
  102. title="扭转评判"
  103. v-auth="'business:visit:reverse'"
  104. v-if="[0].includes(row.judgeState)"
  105. >
  106. 扭转评判
  107. </el-button>
  108. <el-button link type="primary" @click="visitDetail(row)" title="查看回访详情"> 回访详情 </el-button>
  109. </template>
  110. </vxe-column>
  111. </vxe-table>
  112. </div>
  113. <pagination
  114. @pagination="queryList"
  115. :total="state.total"
  116. v-model:current-page="state.queryParams.PageIndex"
  117. v-model:page-size="state.queryParams.PageSize"
  118. :disabled="state.loading"
  119. />
  120. </div>
  121. <!-- 扭转退回 -->
  122. <reverse-audit ref="reverseAuditRef" @updateList="refreshList" />
  123. <!-- 回访详情 -->
  124. <visit-detail-com ref="visitDetailRef" @updateList="refreshList" />
  125. <!-- 更多查询 -->
  126. <el-drawer v-model="drawer" title="更多查询" size="500px">
  127. <el-form :model="state.queryParams" ref="drawerRuleFormRef" @submit.native.prevent label-width="100px" :disabled="state.loading" >
  128. <el-form-item label="回访人" prop="VisitUserName">
  129. <el-input v-model="state.queryParams.VisitUserName" placeholder="回访人" clearable @keyup.enter="handleQuery" />
  130. </el-form-item>
  131. <el-form-item label="来电号码" prop="FromPhone">
  132. <el-input v-model.trim="state.queryParams.FromPhone" placeholder="来电号码" clearable @keyup.enter="handleQuery" />
  133. </el-form-item>
  134. <el-form-item label="受理类型" prop="AcceptType">
  135. <el-select v-model="state.queryParams.AcceptType" placeholder="请选择受理类型" clearable class="w100" @change="handleQuery">
  136. <el-option v-for="item in state.acceptTypeOptions" :value="item.value" :key="item.value" :label="item.key" />
  137. </el-select>
  138. </el-form-item>
  139. <el-form-item label="热点分类" prop="Hotspot">
  140. <el-input v-model.trim="state.queryParams.Hotspot" placeholder="热点分类名称" clearable @keyup.enter="handleQuery" />
  141. </el-form-item>
  142. <el-form-item label="接办部门" prop="OrgId">
  143. <el-cascader
  144. :options="state.orgsOptions"
  145. filterable
  146. :props="{ checkStrictly: true, value: 'id', label: 'name', emitPath: false }"
  147. placeholder="请选择接办部门"
  148. clearable
  149. class="w100"
  150. v-model="state.queryParams.OrgId"
  151. ref="cascadeRef"
  152. @change="handleQuery"
  153. >
  154. </el-cascader>
  155. </el-form-item>
  156. <el-form-item label="受理人" prop="NameOrNo">
  157. <el-input v-model="state.queryParams.NameOrNo" placeholder="受理人" clearable @keyup.enter="handleQuery" />
  158. </el-form-item>
  159. <el-form-item label="受理时间" prop="slTime">
  160. <el-date-picker
  161. v-model="state.queryParams.slTime"
  162. type="datetimerange"
  163. unlink-panels
  164. range-separator="至"
  165. start-placeholder="开始时间"
  166. end-placeholder="结束时间"
  167. :shortcuts="shortcuts"
  168. @change="handleQuery"
  169. value-format="YYYY-MM-DD[T]HH:mm:ss"
  170. :default-time="defaultTimeStartEnd"
  171. />
  172. </el-form-item>
  173. <el-form-item label="办结时间" prop="bjTime">
  174. <el-date-picker
  175. v-model="state.queryParams.bjTime"
  176. type="datetimerange"
  177. unlink-panels
  178. range-separator="至"
  179. start-placeholder="开始时间"
  180. end-placeholder="结束时间"
  181. :shortcuts="shortcuts"
  182. @change="handleQuery"
  183. value-format="YYYY-MM-DD[T]HH:mm:ss"
  184. :default-time="defaultTimeStartEnd"
  185. />
  186. </el-form-item>
  187. <el-form-item label="回访时间" prop="hfTime">
  188. <el-date-picker
  189. v-model="state.queryParams.hfTime"
  190. type="datetimerange"
  191. unlink-panels
  192. range-separator="至"
  193. start-placeholder="开始时间"
  194. end-placeholder="结束时间"
  195. :shortcuts="shortcuts"
  196. @change="handleQuery"
  197. value-format="YYYY-MM-DD[T]HH:mm:ss"
  198. :default-time="defaultTimeStartEnd"
  199. />
  200. </el-form-item>
  201. <el-form-item label="评判状态" prop="JudgeState" v-if="state.queryParams.IsIngString === 'false'">
  202. <el-select v-model="state.queryParams.JudgeState" placeholder="请选择评判状态" clearable class="w100" @change="handleQuery">
  203. <el-option value="1" label="已同意" />
  204. <el-option value="2" label="不同意" />
  205. </el-select>
  206. </el-form-item>
  207. <el-form-item label="部门扭转" prop="OrgJudge">
  208. <el-select v-model="state.queryParams.OrgJudge" placeholder="请选择部门扭转" clearable class="w100" @change="handleQuery">
  209. <el-option :value="true" label="是" />
  210. <el-option :value="false" label="否" />
  211. </el-select>
  212. </el-form-item>
  213. <el-form-item label="坐席扭转" prop="SeatJudge">
  214. <el-select v-model="state.queryParams.SeatJudge" placeholder="请选择坐席扭转态" clearable class="w100" @change="handleQuery">
  215. <el-option :value="true" label="是" />
  216. <el-option :value="false" label="否" />
  217. </el-select>
  218. </el-form-item>
  219. </el-form>
  220. <template #footer>
  221. <el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
  222. <el-button @click="resetQuery(drawerRuleFormRef)" class="default-button"> <SvgIcon name="ele-Refresh" class="mr5" />重置 </el-button>
  223. </template>
  224. </el-drawer>
  225. </div>
  226. </template>
  227. <script setup lang="tsx" name="businessVisitReverse">
  228. import { computed, defineAsyncComponent, onMounted, reactive, ref } from 'vue';
  229. import { FormInstance } from 'element-plus';
  230. import { formatDate } from '@/utils/formatTime';
  231. import { defaultTimeStartEnd, shortcuts } from '@/utils/constants';
  232. import other from '@/utils/other';
  233. import { visitTurnExport, visitTurnList } from '@/api/business/visit';
  234. import { listBaseData } from '@/api/judicial';
  235. // 引入组件
  236. const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情
  237. const ReverseAudit = defineAsyncComponent(() => import('@/views/business/visit/components/Reverse-audit.vue')); // 扭转退回
  238. const VisitDetailCom = defineAsyncComponent(() => import('@/views/business/visit/components/Visit-detail.vue')); // 回访
  239. const pagination = defineAsyncComponent(() => import('@/components/ProTable/components/Pagination.vue')); // 分页
  240. // 定义变量内容
  241. const state = reactive<any>({
  242. queryParams: {
  243. // 查询条件
  244. PageIndex: 1,
  245. PageSize: 20,
  246. IsIngString: 'true',
  247. IsIng: true,
  248. No: null,
  249. Title: null,
  250. VisitUserName: null,
  251. FromPhone: null,
  252. AcceptType: null,
  253. Hotspot: null,
  254. OrgId: null,
  255. NameOrNo: null,
  256. slTime: [], // 受理时间
  257. CreationTimeStart: null,
  258. CreationTimeEnd: null,
  259. bjTime: [], // 办结时间
  260. ActualHandleTimeStart: null,
  261. ActualHandleTimeEnd: null,
  262. hfTime: [], // 回访时间
  263. VisitTimeStart: null,
  264. VisitTimeEnd: null,
  265. JudgeState: null,
  266. OrgJudge: null,
  267. SeatJudge: null,
  268. },
  269. tableData: [], //表单
  270. loading: false, // 加载
  271. total: 0, // 总数
  272. acceptTypeOptions: [], // 受理类型
  273. orgsOptions: [], // 接办部门
  274. });
  275. // 获取查询条件基础信息
  276. const getBaseData = async () => {
  277. try {
  278. const { result } = await listBaseData();
  279. state.acceptTypeOptions = result.acceptTypeOptions ?? [];
  280. state.orgsOptions = result.orgsOptions ?? [];
  281. } catch (error) {
  282. console.log(error);
  283. }
  284. };
  285. // 手动查询,将页码设置为1
  286. const handleQuery = () => {
  287. state.queryParams.PageIndex = 1;
  288. queryList();
  289. };
  290. // 刷新列表 停留当前页 重新查询数据和总数
  291. const refreshList = () => {
  292. queryList();
  293. };
  294. /** 获取列表 */
  295. const requestParams = ref<EmptyObjectType>({});
  296. const queryList = () => {
  297. return new Promise((resolve, reject) => {
  298. state.queryParams.IsIng = state.queryParams.IsIngString === 'true';
  299. requestParams.value = other.deepClone(state.queryParams);
  300. requestParams.value.CreationTimeStart = state.queryParams.slTime === null ? null : state.queryParams.slTime[0];
  301. requestParams.value.CreationTimeEnd = state.queryParams.slTime === null ? null : state.queryParams.slTime[1];
  302. Reflect.deleteProperty(requestParams.value, 'slTime'); // 受理时间
  303. requestParams.value.ActualHandleTimeStart = state.queryParams.bjTime === null ? null : state.queryParams.bjTime[0];
  304. requestParams.value.ActualHandleTimeEnd = state.queryParams.bjTime === null ? null : state.queryParams.bjTime[1];
  305. Reflect.deleteProperty(requestParams.value, 'bjTime'); // 办结时间
  306. requestParams.value.VisitTimeStart = state.queryParams.hfTime === null ? null : state.queryParams.hfTime[0];
  307. requestParams.value.VisitTimeEnd = state.queryParams.hfTime === null ? null : state.queryParams.hfTime[1];
  308. Reflect.deleteProperty(requestParams.value, 'hfTime'); // 回访时间
  309. state.loading = true;
  310. visitTurnList(requestParams.value)
  311. .then((response: any) => {
  312. state.tableData = response?.result.items ?? [];
  313. state.total = response?.result.total;
  314. state.loading = false;
  315. tableRef.value.clearCheckboxRow();
  316. checkTable.value = [];
  317. resolve(response);
  318. })
  319. .catch(() => {
  320. state.loading = false;
  321. tableRef.value.clearCheckboxRow();
  322. checkTable.value = [];
  323. reject();
  324. });
  325. });
  326. };
  327. /** 重置按钮操作 */
  328. const drawerRuleFormRef = ref();
  329. const ruleFormRef = ref<RefType>(); // 表单ref
  330. const drawer = ref(false);
  331. const resetQuery = (formEl: FormInstance | undefined) => {
  332. if (!formEl) return;
  333. formEl.resetFields();
  334. ruleFormRef.value?.resetFields();
  335. queryList();
  336. };
  337. // 回访详情
  338. const visitDetailRef = ref<RefType>();
  339. const visitDetail = (row: any) => {
  340. visitDetailRef.value.openDialog(row, '回访详情');
  341. };
  342. // 批量扭转退回
  343. const reverseAuditRef = ref<RefType>();
  344. const onReverseMultiple = () => {
  345. const ids = checkTable.value.map((item: any) => item.id);
  346. reverseAuditRef.value.openDialog(ids);
  347. };
  348. // 扭转退回
  349. const onReverse = (row: any) => {
  350. reverseAuditRef.value.openDialog([row.id]);
  351. };
  352. const tableRef = ref<RefType>();
  353. const checkTable = ref<EmptyArrayType>([]);
  354. const selectAllChangeEvent = ({ checked }) => {
  355. if (tableRef.value) {
  356. const records = tableRef.value.getCheckboxRecords();
  357. checkTable.value = records;
  358. console.log(checked ? '所有勾选事件' : '所有取消事件', records);
  359. }
  360. };
  361. const selectChangeEvent = ({ checked }) => {
  362. if (tableRef.value) {
  363. const records = tableRef.value.getCheckboxRecords();
  364. checkTable.value = records;
  365. console.log(checked ? '勾选事件' : '取消事件', records);
  366. }
  367. };
  368. const isChecked = computed(() => {
  369. return !Boolean(checkTable.value.length);
  370. });
  371. const toolbarRef = ref<RefType>();
  372. onMounted(() => {
  373. queryList().then(() => {
  374. getBaseData();
  375. });
  376. if (tableRef.value && toolbarRef.value) {
  377. tableRef.value.connect(toolbarRef.value);
  378. }
  379. });
  380. </script>