hotline-web/src/views/tels/callLog/index.vue

<template>
	<div class="tels-callLog-container layout-pd">
		<el-card shadow="never">
			<el-tabs v-model="state.queryParams.type" @tab-change="changeTba">
				<el-tab-pane name="0" label="全部"></el-tab-pane>
				<el-tab-pane name="1" label="呼入"></el-tab-pane>
				<el-tab-pane name="2" label="呼出"></el-tab-pane>
				<el-tab-pane name="3" label="未接"></el-tab-pane>
			</el-tabs>
			<el-form :model="state.queryParams" ref="ruleFormRef" @submit.native.prevent label-width="20px">
				<el-row :gutter="10">
					<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
						<el-form-item prop="CPN">
							<el-input v-model="state.queryParams.CPN" placeholder="主叫号码" clearable @keyup.enter="handleQuery" />
						</el-form-item>
					</el-col>
					<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
						<el-form-item prop="CDPN">
							<el-input v-model="state.queryParams.CDPN" placeholder="被叫号码" clearable @keyup.enter="handleQuery" />
						</el-form-item>
					</el-col>
					<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="['0', '1', '3'].includes(state.queryParams.type)">
						<el-form-item prop="TelNo">
							<el-input v-model="state.queryParams.TelNo" placeholder="响应分机" clearable @keyup.enter="handleQuery" />
						</el-form-item>
					</el-col>
					<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6">
						<el-form-item prop="gateway">
							<el-input v-model="state.queryParams.gateway" placeholder="中继号码" clearable @keyup.enter="handleQuery" />
						</el-form-item>
					</el-col>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
							<el-form-item prop="UserName">
								<el-input v-model="state.queryParams.UserName" placeholder="话务员名称" clearable @keyup.enter="handleQuery" />
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && ['0', '3'].includes(state.queryParams.type)">
							<el-form-item prop="CallDirection">
								<el-select v-model="state.queryParams.CallDirection" placeholder="电话方向" clearable class="w100" @change="handleQuery">
									<el-option v-for="item in state.callDirection" :value="item.key" :key="item.key" :label="item.value" />
								</el-select>
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && ['0'].includes(state.queryParams.type)">
							<el-form-item prop="OnState">
								<el-select v-model="state.queryParams.OnState" placeholder="通话结果" clearable class="w100" @change="handleQuery">
									<el-option v-for="item in state.onState" :value="item.key" :key="item.key" :label="item.value" />
								</el-select>
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && ['0', '1', '2'].includes(state.queryParams.type)">
							<el-form-item prop="EndBy">
								<el-select v-model="state.queryParams.EndBy" placeholder="挂机类型" clearable class="w100" @change="handleQuery">
									<el-option v-for="item in state.endByOptions" :value="item.key" :key="item.key" :label="item.value" />
								</el-select>
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && ['0', '1', '3'].includes(state.queryParams.type)">
							<el-form-item prop="ivrTime">
								<el-date-picker
									v-model="state.queryParams.ivrTime"
									type="datetimerange"
									unlink-panels
									range-separator="至"
									start-placeholder="ivr开始时间"
									end-placeholder="ivr结束时间"
									:shortcuts="shortcuts"
									@change="timeStartChangeIvr"
									value-format="YYYY-MM-DD[T]HH:mm:ss"
								/>
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && ['0', '1', '3'].includes(state.queryParams.type)">
							<el-form-item prop="callTime">
								<el-date-picker
									v-model="state.queryParams.callTime"
									type="datetimerange"
									unlink-panels
									range-separator="至"
									start-placeholder="队列开始时间"
									end-placeholder="队列结束时间"
									:shortcuts="shortcuts"
									@change="timeStartChangeCall"
									value-format="YYYY-MM-DD[T]HH:mm:ss"
								/>
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol">
							<el-form-item prop="crTime">
								<el-date-picker
									v-model="state.queryParams.crTime"
									type="datetimerange"
									unlink-panels
									range-separator="至"
									start-placeholder="应答开始时间"
									end-placeholder="应答结束时间"
									:shortcuts="shortcuts"
									@change="timeStartChange"
									value-format="YYYY-MM-DD[T]HH:mm:ss"
								/>
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && ['0', '1', '2'].includes(state.queryParams.type)">
							<el-form-item prop="OrderNo">
								<el-input v-model="state.queryParams.OrderNo" placeholder="工单编码" clearable @keyup.enter="handleQuery" />
							</el-form-item>
						</el-col>
					</transition>
					<transition name="el-zoom-in-top">
						<el-col :xs="24" :sm="12" :md="12" :lg="6" :xl="6" v-show="!searchCol && ['0', '1', '2'].includes(state.queryParams.type)">
							<el-form-item prop="Title">
								<el-input v-model="state.queryParams.Title" placeholder="工单标题" clearable @keyup.enter="handleQuery" />
							</el-form-item>
						</el-col>
					</transition>
				</el-row>
				<div class="w100 ml20">
					<el-button type="primary" @click="handleQuery" :loading="state.loading"> <SvgIcon name="ele-Search" class="mr5" />查询 </el-button>
					<el-button @click="resetQuery(ruleFormRef)" class="default-button" :loading="state.loading">
						<SvgIcon name="ele-Refresh" class="mr5" />重置
					</el-button>
					<el-button link type="primary" @click="closeSearch" :loading="state.loading">
						{{ searchCol ? '展开' : '收起' }}
						<SvgIcon :class="{ 'is-reverse': searchCol }" name="ele-ArrowUp" class="mr5 arrow" size="18px" />
					</el-button>
				</div>
			</el-form>
		</el-card>
		<el-card shadow="never">
			<ProTable
				ref="proTableRef"
				:columns="columns"
				:data="state.tableData"
				@updateTable="queryList"
				:loading="state.loading"
				:total="state.total"
				v-model:page-index="state.queryParams.PageIndex"
				v-model:page-size="state.queryParams.PageSize"
				:key="Math.random()"
			>
				<!-- 表格操作 -->
				<template #operation="{ row }">
					<template v-if="['0', '1'].includes(state.queryParams.type)">
						<el-button link type="primary" @click="onCreate(row)" title="创建失联工单" v-auth="'tels:callLog:connectOrder'" v-if="!row.externalId">
							失联工单
						</el-button>
						<el-button link type="primary" @click="onConnect(row)" title="关联业务" v-auth="'tels:callLog:connect'" v-if="!row.externalId">
							关联业务
						</el-button>
						<el-button type="primary" @click="onPlaySoundRecording(row)" title="播放录音" link v-if="row.recordingAbsolutePath">播放录音</el-button>
						<el-button link type="primary" @click="onDownload(row)" title="下载录音" v-if="row.recordingAbsolutePath"> 下载录音 </el-button>
					</template>
					<template v-else>
						<el-button type="primary" @click="onPlaySoundRecording(row)" title="播放录音" link v-if="row.recordingAbsolutePath">播放录音</el-button>
						<el-button link type="primary" @click="onDownload(row)" title="下载录音" v-if="row.recordingAbsolutePath"> 下载录音 </el-button>
					</template>
				</template>
				<template #title="{ row }">
					<order-detail :order="row.order" @updateList="queryList">{{ row.order?.title }}</order-detail>
				</template>
			</ProTable>
		</el-card>
		<!-- 播放录音 -->
		<play-record ref="playRecordRef" />
		<!-- 业务关联 -->
		<connect-business ref="connectBusinessRef" @updateList="queryList" />
	</div>
</template>

<script lang="tsx" setup name="callLog">
import { defineAsyncComponent, onMounted, reactive, ref } from 'vue';
import type { FormInstance } from 'element-plus';
import { ElMessageBox } from 'element-plus';
import { downloadFileByStream } from '@/utils/tools';
import { callBaseData, callLogPaged } from '@/api/tels/callLog';
import { formatDate } from '@/utils/formatTime';
import { shortcuts } from '@/utils/constants';
import other from '@/utils/other';
import { useRouter } from 'vue-router';
import { fileDownload } from '@/api/public/file';

// 引入组件
const PlayRecord = defineAsyncComponent(() => import('@/views/tels/callLog/component/Play-record.vue')); // 播放录音
const ConnectBusiness = defineAsyncComponent(() => import('@/views/tels/callLog/component/Connect-business.vue')); // 关联工单还是回访
const OrderDetail = defineAsyncComponent(() => import('@/components/OrderDetail/index.vue')); // 工单详情

const proTableRef = ref<RefType>(); // 表格ref
// 表格配置项
const columns = ref<any[]>([
	{ prop: 'cpn', label: '主叫', width: 120 },
	{ prop: 'cdpn', label: '被叫', width: 120 },
	{ prop: 'ringTimes', label: '响铃次数', width: 110 },
	{ prop: 'gateway', label: '中继号', width: 120 },
	{ prop: 'duration', label: '通话时间(秒)', width: 120 },
	{ prop: 'onStateText', label: '通话结果' },
	{ prop: 'callDirectionText', label: '电话方向' },
	{ prop: 'endByText', label: '挂机类型', width: 120 },
	{
		prop: 'beginIvrTime',
		label: 'ivr开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endIvrTime',
		label: 'ivr结束时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.endIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'beginQueueTime',
		label: '队列开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endQueueTime',
		label: '队列结束时间',
		width: 170,
		render: (scope) => {
			return <span>{formatDate(scope.row.endQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
		},
	},
	{
		prop: 'createdTime',
		label: '应答开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.createdTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'answeredTime',
		label: '应答时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.answeredTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{ prop: 'overTime', label: '应答结束时间', width: 170, render: (scope) => <span>{formatDate(scope.row.overTime, 'YYYY-mm-dd HH:MM:SS')}</span> },
	{ prop: 'operation', label: '操作', fixed: 'right', width: 240, align: 'center' },
]);
// 定义变量内容
const state = reactive({
	queryParams: {
		PageIndex: 1, // 当前页
		PageSize: 10, // 每页条数
		type: '0',
		StaffNo: null, // 分机号
		CPN: null, // 中继号码
		CDPN: null, // 分机号
		callDirection: null, // 呼叫类型
		OnState: null, // 结果
		crTime: [],
		callTime: [],
		ivrTime: [],
	},
	tableData: [], // 列表数据
	loading: false, // 加载
	total: 0, // 总条数
	callDirection: [],
	onState: [],
	endByOptions: [],
});
const ruleFormRef = ref<FormInstance>(); // 表单ref
const searchCol = ref(true); // 展开/收起
// 展开/收起
const closeSearch = () => {
	searchCol.value = !searchCol.value;
};
const handleTimeChange = (val: string[], startKey: string, endKey: string) => {
	if (val) {
		state.queryParams[startKey] = val[0];
		state.queryParams[endKey] = val[1];
	} else {
		state.queryParams[startKey] = '';
		state.queryParams[endKey] = '';
	}
	handleQuery();
};
// IVR时间段
const timeStartChangeIvr = (val: string[]) => {
	handleTimeChange(val, 'BeginIvrTime', 'EndIvrTime');
};
// 队列时间段
const timeStartChangeCall = (val: string[]) => {
	handleTimeChange(val, 'BeginQueueTime', 'EndQueueTime');
};
// 通话时间段
const timeStartChange = (val: string[]) => {
	handleTimeChange(val, 'AnsweredTime', 'OverTime');
};
// 全部表头
const allColumns = [
	{ prop: 'cpn', label: '主叫号码', width: 120 },
	{ prop: 'cdpn', label: '被叫号码', width: 120 },
	{ prop: 'order.no', label: '工单编码', width: 150 },
	{ prop: 'title', label: '工单标题', width: 300 },
	{ prop: 'telNo', label: '响应分机', width: 120 },
	{ prop: 'gateway', label: '中继号码', width: 120 },
	{ prop: 'userName', label: '话务员', width: 120 },
	{ prop: 'duration', label: '通话时间(秒)', width: 120 },
	{ prop: 'onStateText', label: '通话结果' },
	{ prop: 'callDirectionText', label: '电话方向' },
	{ prop: 'endByText', label: '挂机类型', width: 120 },
	{
		prop: 'beginIvrTime',
		label: 'ivr开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endIvrTime',
		label: 'ivr结束时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.endIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'beginQueueTime',
		label: '队列开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endQueueTime',
		label: '队列结束时间',
		width: 170,
		render: (scope) => {
			return <span>{formatDate(scope.row.endQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
		},
	},
	{
		prop: 'beginRingTime',
		label: '开始振铃时间',
		width: 170,
		render: (scope) => {
			return <span>{formatDate(scope.row.beginRingTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
		},
	},
	{
		prop: 'endRingTimg',
		label: '结束振铃时间',
		width: 170,
		render: (scope) => {
			return <span>{formatDate(scope.row.endRingTimg, 'YYYY-mm-dd HH:MM:SS')}</span>;
		},
	},
	{
		prop: 'createdTime',
		label: '应答开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.createdTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'answeredTime',
		label: '应答时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.answeredTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{ prop: 'overTime', label: '应答结束时间', width: 170, render: (scope) => <span>{formatDate(scope.row.overTime, 'YYYY-mm-dd HH:MM:SS')}</span> },
	{ prop: 'operation', label: '操作', fixed: 'right', width: 310, align: 'center' },
];
// 呼入表头
const inColumns = [
	{ prop: 'cpn', label: '主叫号码', width: 120 },
	{ prop: 'cdpn', label: '被叫号码', width: 120 },
	{ prop: 'order.no', label: '工单编码', width: 150 },
	{ prop: 'title', label: '工单标题', width: 300 },
	{ prop: 'telNo', label: '响应分机', width: 120 },
	{ prop: 'gateway', label: '中继号码', width: 120 },
	{ prop: 'userName', label: '话务员', width: 120 },
	{ prop: 'duration', label: '通话时间(秒)', width: 120 },
	{ prop: 'endByText', label: '挂机类型', width: 120 },
	{
		prop: 'beginIvrTime',
		label: 'ivr开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endIvrTime',
		label: 'ivr结束时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.endIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'beginQueueTime',
		label: '队列开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endQueueTime',
		label: '队列结束时间',
		width: 170,
		render: (scope) => {
			return <span>{formatDate(scope.row.endQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
		},
	},
  {
    prop: 'beginRingTime',
    label: '开始振铃时间',
    width: 170,
    render: (scope) => {
      return <span>{formatDate(scope.row.beginRingTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
    },
  },
  {
    prop: 'endRingTimg',
    label: '结束振铃时间',
    width: 170,
    render: (scope) => {
      return <span>{formatDate(scope.row.endRingTimg, 'YYYY-mm-dd HH:MM:SS')}</span>;
    },
  },
	{
		prop: 'createdTime',
		label: '应答开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.createdTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'answeredTime',
		label: '应答时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.answeredTime, ' YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{ prop: 'overTime', label: '应答结束时间', width: 170, render: (scope) => <span>{formatDate(scope.row.overTime, 'YYYY-mm-dd HH:MM:SS')}</span> },
	{ prop: 'operation', label: '操作', fixed: 'right', width: 310, align: 'center' },
];
// 呼出表头
const outColumns = [
	{ prop: 'cpn', label: '主叫号码', width: 120 },
	{ prop: 'cdpn', label: '被叫号码', width: 120 },
	{ prop: 'telNo', label: '响应分机' },
	{ prop: 'gateway', label: '中继号码', width: 120 },
	{ prop: 'userName', label: '话务员' },
	{ prop: 'duration', label: '通话时间(秒)', width: 120 },
	{ prop: 'endByText', label: '挂机类型', width: 120 },
	{
		prop: 'createdTime',
		label: '应答开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.createdTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'answeredTime',
		label: '应答时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.answeredTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{ prop: 'overTime', label: '应答结束时间', width: 170, render: (scope) => <span>{formatDate(scope.row.overTime, 'YYYY-mm-dd HH:MM:SS')}</span> },
	{ prop: 'operation', label: '操作', fixed: 'right', width: 180, align: 'center' },
];
// 未接表头
const noColumns = [
	{ prop: 'cpn', label: '主叫号码', width: 120 },
	{ prop: 'cdpn', label: '被叫号码', width: 120 },
	{ prop: 'telNo', label: '响应分机' },
	{ prop: 'gateway', label: '中继号码', width: 120 },
	{ prop: 'userName', label: '话务员' },
	{ prop: 'callDirectionText', label: '电话方向' },
	{
		prop: 'beginIvrTime',
		label: 'ivr开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endIvrTime',
		label: 'ivr结束时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.endIvrTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'beginQueueTime',
		label: '队列开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.beginQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{
		prop: 'endQueueTime',
		label: '队列结束时间',
		width: 170,
		render: (scope) => {
			return <span>{formatDate(scope.row.endQueueTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
		},
	},
  {
    prop: 'beginRingTime',
    label: '开始振铃时间',
    width: 170,
    render: (scope) => {
      return <span>{formatDate(scope.row.beginRingTime, 'YYYY-mm-dd HH:MM:SS')}</span>;
    },
  },
  {
    prop: 'endRingTimg',
    label: '结束振铃时间',
    width: 170,
    render: (scope) => {
      return <span>{formatDate(scope.row.endRingTimg, 'YYYY-mm-dd HH:MM:SS')}</span>;
    },
  },
	{
		prop: 'createdTime',
		label: '应答开始时间',
		width: 170,
		render: (scope) => <span>{formatDate(scope.row.createdTime, 'YYYY-mm-dd HH:MM:SS')}</span>,
	},
	{ prop: 'overTime', label: '应答结束时间', width: 170, render: (scope) => <span>{formatDate(scope.row.overTime, 'YYYY-mm-dd HH:MM:SS')}</span> },
];
const changeTba = () => {
	ruleFormRef.value.resetFields();
	handleQuery();
};
// 手动查询，将页码设置为1
const handleQuery = () => {
	state.queryParams.PageIndex = 1;
	queryList();
};
/** 通话记录列表 */
const queryList = async () => {
	state.loading = true;
	try {
		let request = other.deepClone(state.queryParams);
		Reflect.deleteProperty(request, 'crTime'); // 删除无用的参数
		Reflect.deleteProperty(request, 'callTime'); // 删除无用的参数
		Reflect.deleteProperty(request, 'ivrTime'); // 删除无用的参数
		Reflect.deleteProperty(request, 'type'); // 删除无用的参数

		switch (state.queryParams.type) {
			case '0':
				columns.value = allColumns;
				break;
			case '1':
				columns.value = inColumns;
				request.CallDirection = 0;
				break;
			case '2':
				columns.value = outColumns;
				request.CallDirection = 1;
				break;
			case '3':
				columns.value = noColumns;
				request.OnState = 2;
				break;
			default:
				columns.value = allColumns;
				break;
		}
		const response = await callLogPaged(request);
		state.tableData = response.result?.items ?? [];
		state.total = response.result?.total ?? 0;
		state.loading = false;
	} catch (e) {
		state.loading = false;
		console.log(e);
	}
};
/** 重置按钮操作 */
const resetQuery = (formEl: FormInstance | undefined) => {
	if (!formEl) return;
	formEl.resetFields();
	state.queryParams.BeginIvrTime = null;
	state.queryParams.EndIvrTime = null;
	state.queryParams.BeginQueueTime = null;
	state.queryParams.EndQueueTime = null;
	state.queryParams.AnsweredTime = null;
	state.queryParams.OverTime = null;
	queryList();
};
// 播放录音
const playRecordRef = ref<RefType>();
const onPlaySoundRecording = (val: any) => {
	playRecordRef.value.openDialog(import.meta.env.VITE_RECORD_PREFIX + val.recordingAbsolutePath);
};
// 下载录音
const onDownload = (row: any) => {
	ElMessageBox.confirm(`您确定要下载此录音吗？`, '提示', {
		confirmButtonText: '确认',
		cancelButtonText: '取消',
		type: 'warning',
		draggable: true,
		cancelButtonClass: 'default-button',
		autofocus: false,
	})
		.then(() => {
			fileDownload({ path: import.meta.env.VITE_RECORD_DOWNLOAD_PREFIX + row.recordingAbsolutePath }).then((res: any) => {
				downloadFileByStream(res, row.recordingFileName);
			});
		})
		.catch(() => {});
};
// 关联业务
const connectBusinessRef = ref<RefType>();
const onConnect = (row: any) => {
	connectBusinessRef.value.openDialog(row);
};
// 失联工单
const router = useRouter();
const onCreate = (row: any) => {
	router.push({
		name: 'orderAccept',
		state: {
			createBy: 'tel',
			fromTel: row.cpn,
			telGuid: row.callAccept,
			transfer: row.gateway,
			telArea: '',
		},
		params: {
			callId: row.callAccept,
			tagsViewName: '创建失联工单',
		},
	});
};
// 基础信息
const getBaseData = async () => {
	const response = await callBaseData();
	state.callDirection = response.result.callDirection;
	state.onState = response.result.onState;
	state.endByOptions = response.result.endBy;
};
onMounted(() => {
	getBaseData();
	queryList();
});
</script>
<style lang="scss" scoped>
.arrow {
	transition: transform var(--el-transition-duration);
	cursor: pointer;
}
.arrow.is-reverse {
	transform: rotateZ(-180deg);
}
</style>