智能回访

src/Hotline.Api/Controllers/AiController.cs

@@ -679,13 +679,15 @@ namespace Hotline.Api.Controllers
                                     {
                                         //x.OrgNoSatisfiedReason = new List<Kv>() { new Kv() { Key = "7", Value = "未回复" } };
                                         //TODO 记录不满意原因到内容中供人工回访甄别选择不满意原因
-                                        if (dto.CallTimes.Value>=1)
+                                        if (dto.CallTimes.Value>=1 && orgProcessingResults is null)
                                         {
+                                            orgProcessingResults = new Kv() { Key = "6", Value = "未接通" };
                                             aiOrderVisitDetail.OrderVisit.VisitState = EVisitState.Visited;
-                                            aiOrderVisitDetail.OrderVisit.NowEvaluate = new Kv() { Key = "6", Value = "未接通" };
+                                            aiOrderVisitDetail.OrderVisit.NowEvaluate = orgProcessingResults;
                                             x.VisitContent = "智能回访两次未接默认已回访";
                                             x.Volved = true;
                                             x.IsContact = true;
+                                            x.OrgProcessingResults = orgProcessingResults;
                                             seatDetail.ForEach(x =>
                                             {
                                                 x.VoiceEvaluate = Share.Enums.Order.EVoiceEvaluate.Satisfied;

src/Hotline/Permissions/EPermission.cs

@@ -86,6 +86,16 @@ namespace Hotline.Permissions
         /// </summary>
         [Display(GroupName = "工单坐席待办", Name = "交办单导出", Description = "交办单导出")]
         ToDoOrderJbdExport = 100202,
+        /// <summary>
+        /// 批量归档
+        /// </summary>
+        [Display(GroupName ="工单待办",Name ="批量归档",Description = "批量归档")]
+        BatchFiled = 100203,
+        /// <summary>
+        /// 分配工单
+        /// </summary>
+        [Display(GroupName = "工单待办",Name ="分配工单",Description ="分配工单")]
+        AllocationOrder = 100204,
         #endregion
 
         #region 工单受理
@@ -284,6 +294,11 @@ namespace Hotline.Permissions
         /// </summary>
         [Display(GroupName = "业务管理", Name = "延期退回", Description = "延期退回")]
         DelaiedOrderReturn = 200206,
+        /// <summary>
+        /// 数据范围
+        /// </summary>
+        [Display(GroupName ="业务管理",Name ="数据范围",Description ="数据范围")]
+        DelayDataRange = 200207,
         #endregion
         #endregion
 
@@ -634,6 +649,11 @@ namespace Hotline.Permissions
         /// </summary>
         [Display(GroupName ="回访待办",Name ="重办",Description ="重办")]
         OrderVisitRedo = 200919,
+        /// <summary>
+        /// 设为未接通
+        /// </summary>
+        [Display(GroupName ="回访待办",Name ="设为未接通",Description ="设为未接通")]
+        SetNotConnected = 200920,
         #endregion
 
         #region 回访列表
@@ -1121,6 +1141,11 @@ namespace Hotline.Permissions
         /// </summary>
         [Display(GroupName ="用户管理",Name ="重置密码",Description ="重置密码")]
         ResetPwd = 500205,
+        /// <summary>
+        /// 解锁
+        /// </summary>
+        [Display(GroupName ="用户管理",Name ="解锁",Description ="解锁")]
+        Unlock = 500206,
         #endregion
 
         #region 角色管理
@@ -2167,6 +2192,19 @@ namespace Hotline.Permissions
 
         #endregion
 
+        #region 清理缓存
+        /// <summary>
+        /// 清理缓存
+        /// </summary>
+        [Display(GroupName ="辅助功能",Name ="清理缓存",Description ="清理缓存")]
+        CleanCache = 701700,
+        /// <summary>
+        /// 删除缓存
+        /// </summary>
+        [Display(GroupName ="辅助工单",Name ="删除缓存",Description ="删除缓存")]
+        DelCache = 701701,
+
+        #endregion
         #endregion
 
         #region 话务管理（80,00,00）
@@ -2808,6 +2846,12 @@ namespace Hotline.Permissions
         /// </summary>
         [Display(GroupName ="数据共享平台",Name ="其他平台数据接收",Description ="其他平台数据接收")]
         OtherPlatDataAccept = 131500,
+        /// <summary>
+        /// 未推送办理结果
+        /// </summary>
+        [Display(GroupName ="数据共享平台",Name ="未推送办理结果",Description ="未推送办理结果")]
+        NotPushedFileResult = 131600,
+
         #endregion
 
         #region 省平台对接(14,00,00)