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@@ -104,18 +104,23 @@
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},
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//智能回访
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"AiVisit": {
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- "Url": "http://118.121.201.140:19061",
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+ "Url": "http://118.122.73.80:19061",
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"Appkey": "MTAwMDAx",
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"ServiceVersion": "V1.0.0", //接口版本号
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- "SceneUid": "MTAwMDAxM4yRrAE5SsihkQkKuyMwM", //场景ID
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- "RuleUid": "MTAwMDAxSGdDJryoQUgoDeiKlsTEyc", //现有规则ID
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- "VisitFromNameKey": "OC_SCENE_VAR_FIELD11", //来电名称 //开发环境 :OC_SCENE_VAR_FIELD11 //生产环境：OC_SCENE_VAR_FIELD12
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- "VisitFromGenderKey": "OC_SCENE_VAR_FIELD14", //来电性别 //开发环境: OC_SCENE_VAR_FIELD14 //生产环境：OC_SCENE_VAR_FIELD14
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- "VisitCreationTimeKey": "OC_SCENE_VAR_FIELD17", //来电时间 //开发环境:OC_SCENE_VAR_FIELD17 //生产环境：OC_SCENE_VAR_FIELD19
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- "VisitOrderTitleKey": "OC_SCENE_VAR_FIELD18", //工单标题 //开发环境:OC_SCENE_VAR_FIELD18 //生产环境：OC_SCENE_VAR_FIELD20
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- "QuestionIdOne": "MTAwMDAxK1F9Qnu-QXYolr9JoOI8fM", //服务过程满意度 //开发环境：MTAwMDAxK1F9Qnu-QXYolr9JoOI8fM //生产环境：MTAwMDAxvgT-2PoYRR8pxyL4p8AJsM
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- "QuestionIdTwo": "MTAwMDAxWQWym04VSRwn4dmWKnYEsQ", //办件结果满意度 //开发环境：MTAwMDAxWQWym04VSRwn4dmWKnYEsQ //生产环境：MTAwMDAxhIyRJzpwTskpsiXPD-uwl0
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- "VisitContentId": "NotSat2" //不满意原因 // 开发环境：NotSat2 //生产环境：NotSat2
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+ "SceneUid": "MTAwMDAxVW7cUNRwRegsLGqb0pvXCU", //场景ID
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+ "RuleUid": "MTAwMDAxUbQsuOcmS5ApRyHGyWQr7g", //现有规则ID
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+ "VisitFromNameKey": "OC_SCENE_VAR_FIELD14", //来电名称 //开发环境 :OC_SCENE_VAR_FIELD14 //生产环境：OC_SCENE_VAR_FIELD12
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+ "VisitFromGenderKey": "OC_SCENE_VAR_FIELD13", //来电性别 //开发环境: OC_SCENE_VAR_FIELD13 //生产环境：OC_SCENE_VAR_FIELD14
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+ "VisitCreationTimeKey": "OC_SCENE_VAR_FIELD15", //来电时间 //开发环境:OC_SCENE_VAR_FIELD15 //生产环境：OC_SCENE_VAR_FIELD19
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+ "VisitOrderTitleKey": "OC_SCENE_VAR_FIELD16", //工单标题 //开发环境:OC_SCENE_VAR_FIELD16 //生产环境：OC_SCENE_VAR_FIELD20
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+ "VisitIsCallOrder": "OC_SCENE_VAR_FIELD17", //是否来电工单 //开发环境：OC_SCENE_VAR_FIELD17 //生产环境：
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+ //"QuestionIdOne": "MTAwMDAxK1F9Qnu-QXYolr9JoOI8fM", //服务过程满意度 //开发环境：MTAwMDAxK1F9Qnu-QXYolr9JoOI8fM //生产环境：MTAwMDAxvgT-2PoYRR8pxyL4p8AJsM
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+ "QuestionIdZone": "MTAwMDAxvpXEOVcRQR0meGKouw6oXU", //是否联系 //开发环境:MTAwMDAxvpXEOVcRQR0meGKouw6oXU //测试环境：
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+ "QuestionIdOne": "MTAwMDAxP2AJqUCvTU4jsgzvRkADVo", //是否解决 , //开发环境：MTAwMDAxP2AJqUCvTU4jsgzvRkADVo //生产环境：
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+ "QuestionIdTwo": "MTAwMDAx_mLpLD0hSyosIwvgW-byjg", //办件结果满意度 //开发环境：MTAwMDAx_mLpLD0hSyosIwvgW-byjg //生产环境：MTAwMDAxhIyRJzpwTskpsiXPD-uwl0
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+ "QuestionIdThree": "MTAwMDAxos3PXU5TTzEnXMSU8GeApc", //坐席是否满意 //开发环境： //生产环境：
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+ "VisitContentIdOne": "reason1", //办件结果不满意原因 // 开发环境：NotSat2 //生产环境：NotSat2
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+ "VisitContentIdTwo": "reason2" //坐席不满意原因 // 开发环境： //生产环境：
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},
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//企业服务
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"Enterprise": {
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Dun.Jason