src/Hotline.Share/Dtos/Order/OrderDto.cs

@@ -748,6 +748,36 @@ namespace Hotline.Share.Dtos.Order
         /// </summary>
         public int? ProvinceReTransactNum { get; set; }
 
+        /// <summary>
+        /// 工单交办处理方式 10：直接办结，20：交办，30：派单员重派，40：结果审核重派，50：回访不满意重派
+        /// </summary>
+        public string? CaseProcessTypeText => GetCaseProcessTypeText();
+        public string GetCaseProcessTypeText()
+        {
+            var text = "";
+            if (!string.IsNullOrEmpty(CaseProcessType))
+            {
+                switch (CaseProcessType)
+                {
+                    case "10":
+                    case "20":
+                        break;
+                    case "30":
+                        text = "派单员重派";
+                        break;
+                    case "40":
+                        text = "结果审核重派";
+                        break;
+                    case "50":
+                        text = "回访不满意重派";
+                        break;
+                    default:
+                        break;
+                }
+            }
+            return text;
+        }
+
         /// <summary>
         /// 敏感标签
         /// </summary>