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@@ -748,6 +748,36 @@ namespace Hotline.Share.Dtos.Order
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/// </summary>
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public int? ProvinceReTransactNum { get; set; }
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+ /// <summary>
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+ /// 工单交办处理方式 10：直接办结，20：交办，30：派单员重派，40：结果审核重派，50：回访不满意重派
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+ /// </summary>
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+ public string? CaseProcessTypeText => GetCaseProcessTypeText();
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+ public string GetCaseProcessTypeText()
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+ {
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+ var text = "";
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+ if (!string.IsNullOrEmpty(CaseProcessType))
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+ {
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+ switch (CaseProcessType)
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+ {
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+ case "10":
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+ case "20":
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+ break;
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+ case "30":
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+ text = "派单员重派";
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+ break;
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+ case "40":
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+ text = "结果审核重派";
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+ break;
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+ case "50":
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+ text = "回访不满意重派";
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+ break;
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+ default:
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+ break;
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+ }
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+ }
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+ return text;
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+ }
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+
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/// <summary>
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/// 敏感标签
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/// </summary>
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tangjiang