增加语音回访结果处理

src/Hotline.Api/Controllers/IPPbxController.cs

@@ -74,6 +74,7 @@ namespace Hotline.Api.Controllers
         private readonly IRepository<TelOperation> _telOperationRepository;
         private readonly IOptionsSnapshot<AppConfiguration> _appOptions;
         private readonly IRepository<VoiceEvaluationButton> _voiceEvaluationButtonRepository;
+        private readonly IOrderVisitDomainService _orderVisitDomainService;
 
         public IPPbxController(IMapper mapper, IUserDomainService userDomainService,
             ISessionContext sessionContext, IRepository<TrCallRecord> trCallRecordRepository,
@@ -94,7 +95,8 @@ namespace Hotline.Api.Controllers
             ICallTelClient callTelClient,
             IRepository<TelOperation> telOperationRepository,
            IOptionsSnapshot<AppConfiguration> appOptions,
-           IRepository<VoiceEvaluationButton> voiceEvaluationButtonRepository)
+           IRepository<VoiceEvaluationButton> voiceEvaluationButtonRepository,
+           IOrderVisitDomainService orderVisitDomainService)
         {
             _mapper = mapper;
             _userDomainService = userDomainService;
@@ -125,6 +127,7 @@ namespace Hotline.Api.Controllers
             _telOperationRepository = telOperationRepository;
             _appOptions = appOptions;
             _voiceEvaluationButtonRepository = voiceEvaluationButtonRepository;
+            _orderVisitDomainService = orderVisitDomainService;
         }
 
         #region 添添呼
@@ -708,7 +711,13 @@ namespace Hotline.Api.Controllers
         {
             var data = _mapper.Map<VoiceEvaluationButton>(dto);
             await _voiceEvaluationButtonRepository.AddAsync(data, HttpContext.RequestAborted);
-
+            try
+            {
+                await _orderVisitDomainService.UpdateVoiceReplyAsync(data);
+            }
+            catch (Exception)
+            {
+            }
         }
 
         #endregion

src/Hotline/Orders/IOrderVisitDomainService.cs

@@ -1,9 +1,17 @@
-using Hotline.Settings;
+using Hotline.CallCenter.Calls;
+using Hotline.Settings;
 using Hotline.Share.Dtos.Push;
 
 namespace Hotline.Orders;
 public interface IOrderVisitDomainService
 {
+    /// <summary>
+    /// 语音回访处理
+    /// </summary>
+    /// <param name="dto"></param>
+    /// <returns></returns>
+    Task UpdateVoiceReplyAsync(VoiceEvaluationButton dto);
+
     /// <summary>
     /// 根据用户短信或电话回复的内容转换成系统中对应的评价
     /// </summary>

src/Hotline/Orders/OrderVisitDomainService.cs

@@ -1,26 +1,21 @@
 using DotNetCore.CAP;
 using Hotline.Caching.Interfaces;
-using Hotline.Share.Dtos;
+using Hotline.CallCenter.Calls;
+using Hotline.Configurations;
+using Hotline.EventBus;
+using Hotline.Settings;
 using Hotline.Share.Dtos.Order;
 using Hotline.Share.Dtos.Push;
 using Hotline.Share.Enums.Order;
 using Hotline.Share.Tools;
 using Mapster;
+using MediatR;
 using Microsoft.Extensions.Logging;
+using Microsoft.Extensions.Options;
+using System.Text.RegularExpressions;
 using XF.Domain.Dependency;
 using XF.Domain.Exceptions;
 using XF.Domain.Repository;
-using Hotline.EventBus;
-using Hotline.Orders.Notifications;
-using Hotline.Configurations;
-using Microsoft.Extensions.Options;
-using Hotline.Settings;
-using System.Text.RegularExpressions;
-using System.Threading;
-using Hotline.Caching.Services;
-using Hotline.Push.Notifies;
-using Hotline.Share.Enums.Push;
-using MediatR;
 
 namespace Hotline.Orders;
 public class OrderVisitDomainService : IOrderVisitDomainService, IScopeDependency
@@ -67,6 +62,30 @@ public class OrderVisitDomainService : IOrderVisitDomainService, IScopeDependenc
         _mediator = mediator;
     }
 
+    /// <summary>
+    /// 语音回访处理
+    /// </summary>
+    /// <param name="dto"></param>
+    /// <returns></returns>
+    public async Task UpdateVoiceReplyAsync(VoiceEvaluationButton dto)
+    {
+        var data = await _orderVisitRepository.GetAsync(p => p.Id == dto.CustomerId);
+        if (data != null)
+        {
+            var replyTxt = "智能电话回访不作评价";
+            if (dto.Content == "1")
+                replyTxt = "智能电话回访满意";
+            else if (dto.Content == "2")
+                replyTxt = "智能电话回访不满意";
+
+            await UpdateSmsReplyAsync(data, replyTxt);
+        }
+        else
+        {
+            _logRepository.Add("语音回访-不处理", dto, "未查询到回访数据", "UpdateVoiceReplyAsync", 0);
+        }
+    }
+
     /// <summary>
     /// 用户回访短信回复更新回访状态
     /// </summary>