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兴唐通讯记录查询

田爽 3 weeks ago
parent
commit
fbe93015b0
1 changed files with 23 additions and 1 deletions
  1. 23 1
      src/Hotline/dataview.md

+ 23 - 1
src/Hotline/dataview.md

@@ -710,4 +710,26 @@ select * from order_send_back_audit WHERE "SendBackOrgId"='001023';
 
 --更新退回申请创建部门
 select * from order_send_back_audit WHERE "CreatorOrgId"='001023';
---update order_send_back_audit SET "CreatorOrgName"='珙县智慧信息服务中心' WHERE "CreatorOrgId"='001023';
+--update order_send_back_audit SET "CreatorOrgName"='珙县智慧信息服务中心' WHERE "CreatorOrgId"='001023';
+
+### 兴唐通讯记录查询
+
+SELECT cn."FromNo" as 主叫号码,"ToNo" as 被叫号码,o."No" as 工单编码,o."Title" AS 工单标题,cn."TelNo" as 响应分机,cn."StaffNo" as 工号,cn."CallNo" as 通话ID,cn."UserName" as 话务员,
+cn."GroupId" as 功能组号码,cn."Duration" as 通话时间,
+(CASE 
+	WHEN cn."EndBy" = 0 THEN
+		'主叫方结束'
+		WHEN cn."EndBy" = 1 THEN
+		'被叫方结束'
+	ELSE
+		'其他未知情况'
+END) as 挂断状态,cn."BeginIvrTime" as 开始时间,cn."AnsweredTime" as 接通时间,cn."EndTime" as 挂断时间
+ FROM call_native  cn 
+LEFT JOIN "order"  o on cn."Id" = o."CallId" 
+WHERE  cn."IsDeleted" =FALSE  
+--呼入
+-- and cn."Direction" = 0 and cn."AnsweredTime" is NOT NULL and  cn."FromNo" ='110' and  cn."ToNo" ='12345'
+--呼出
+and cn."Direction" = 1 and cn."AnsweredTime" is NOT NULL and  cn."FromNo" ='12345' and  cn."ToNo" ='110'
+and cn."CreationTime" >= '2025-01-01' and  cn."CreationTime" <'2025-04-01' ;
+