using SqlSugar;
namespace XingTang.Sdk;
[SugarTable("call_cti_trafficlist")]
public class XingtangCall
{
[SugarColumn(IsPrimaryKey = true)]
public int Id { get; set; }
///
/// 客户id
///
public string CustomerId { get; set; }
public string CallGuid { get; set; }
///
/// 主叫
///
public string Caller { get; set; }
///
/// 被叫
///
public string Called { get; set; }
///
/// 工号
///
public string UserCode { get; set; }
///
/// 分机号
///
public string Ext { get; set; }
///
/// 0:呼入,1:呼出
///
public int CallType { get; set; }
///
/// 呼叫开始时间
///
public DateTime CallStartTime { get; set; }
///
/// 振铃时间
///
public DateTime? ReceiveStartTime { get; set; }
///
/// 接听时间
///
public DateTime? ReceiveEndTime { get; set; }
///
/// 挂机时间
///
public DateTime CallEndTime { get; set; }
///
/// 时长
///
public int Duration { get; set; }
///
/// 录音文件
///
public string AudioFile { get; set; }
///
/// 等待时长
///
public int WaitTime { get; set; }
///
/// 振铃时长
///
public int RingTime { get; set; }
///
/// 呼叫状态 0: 留言; 1: 队列等待超时; 2: 坐席振铃超时; 3: 未接; 4: 满意度; 5: 通话; 6: IVR; 7: 振铃挂机; 8: 分机互打挂机; 9: ASR交互;
///
public int CallState { get; set; }
///
/// 呼出通道号
///
[SugarColumn(ColumnName = "callout_channel")]
public int CallOutChannel { get; set; }
///
/// 呼入通道号
///
[SugarColumn(ColumnName = "callin_channel")]
public int CallInChannel { get; set; }
///
/// 进队列时间
///
public DateTime? EnqueueTime { get; set; }
///
/// 出队列时间
///
public DateTime? DequeueTime { get; set; }
public string? CompanyId { get; set; }
public int? SkillId { get; set; }
public int? MeetingId { get; set; }
///
/// 挂机原因
///
public string? Cause { get; set; }
///
/// 挂机方
///
public string? Disposition { get; set; }
///
/// 原主叫
///
public string? OrgCaller { get; set; }
///
/// 黑名单
///
public int? BlackList { get; set; }
///
/// 白名单
///
public int? WhiteList { get; set; }
#region 未启用
public int? MutiCall { get; set; }
public int? CallForword { get; set; }
public DateTime? RingStartTime { get; set; }
///
/// 转接号码
///
[SugarColumn(ColumnName = "trans_called")]
public string? TransCalled { get; set; }
public int? UserListId { get; set; }
public int? Score { get; set; }
public string? MarkRemark { get; set; }
public string? MarkUserId { get; set; }
public DateTime? MarkDate { get; set; }
public int? MarkState { get; set; }
public int? IsAssign { get; set; }
public int? ResultKey { get; set; }
public int? Direction { get; set; }
#endregion
#region 自建
public bool IsSync { get; set; }
public int Tries { get; set; }
[SugarColumn(IsEnableUpdateVersionValidation = true)]
public string Ver { get; set; }
#endregion
}
/*
开始响铃时间: 振铃时间
结束响铃时间: 接听时间
*/