using Hotline.Settings;
using Hotline.Share.Enums.Order;
using Hotline.Share.Requests;
using Microsoft.VisualBasic;
using System.Data;
using XF.Utility.EnumExtensions;

namespace Hotline.Share.Dtos.Order
{
	public class OrderBiOrgDataListVo
	{
		public string OrgName { get; set; }

		public string OrgId { get; set; }

		/// <summary>
		/// 业务已办超期
		/// </summary>
		public int HandlerExtendedNum { get; set; }

		/// <summary>
		/// 会签已办超期
		/// </summary>
		public int CounterHandlerExtendedNum { get; set; }
		/// <summary>
		/// 业务待办超期
		/// </summary>
		public int NoHandlerExtendedNum { get; set; }
		/// <summary>
		/// 会签待办超期
		/// </summary>
		public int CounterNoHandlerExtendedNum { get; set; }

		public int Subtotal => HandlerExtendedNum + CounterHandlerExtendedNum + NoHandlerExtendedNum + CounterNoHandlerExtendedNum;

		//public int Subtotal { get; set; }

    }

	public class OrderBiCentreDataListVo
	{
		/// <summary>
		/// 用户名
		/// </summary>
		public string UserName { get; set; }

		/// <summary>
		/// 用户ID
		/// </summary>
		public string UserId { get; set; }

		/// <summary>
		/// 中心归档件
		/// </summary>
		public int CentreArchive { get; set; }

		/// <summary>
		/// 转办信件
		/// </summary>
		public int CentreCareOf { get; set; }

		/// <summary>
		/// 待转办
		/// </summary>
		public int NoCentreCareOf { get; set; }
		/// <summary>
		/// 无效件
		/// </summary>
		public int Invalid { get; set; }
		/// <summary>
		/// 重复件
		/// </summary>
		public int Repeat { get; set; }

        //public int Subtotal => CentreArchive + CentreCareOf + NoCentreCareOf + Invalid + Repeat;
        public int Subtotal { get; set; }
    }

	public class OrderBiSpecialListVo
	{
		public string Cause { get; set; }

		public int OrderNum { get; set; }

		public DateTime MaxSpecialTime { get; set; }
	}

	public class HotspotDataLsitVo { 
		public string Name { get; set;}

		public string Id { get; set; }

		public int Num { get; set; }
		public bool Sublevel { get; set; }

		public List<HotspotDataLsitVo> Children { get; set; }

		public int ChainNum { get; set; }

		public string ChainRate { get; set; }

    }


	public class AcceptTypeTop10Volod {
		/// <summary>
		/// 热点名称
		/// </summary>
		public string Name { get; set; }

		/// <summary>
		/// 受理类型ID
		/// </summary>
		public string Id { get; set; }

		/// <summary>
		/// 受理类型名称
		/// </summary>
		public string AcceptName { get; set; }

		/// <summary>
		/// 数量
		/// </summary>
		public int Num { get; set; }
	}

	public class AcceptTypeTop10Vo
	{
		/// <summary>
		/// 热点名称
		/// </summary>
		public string Name { get; set; }

		/// <summary>
		/// 有效受理
		/// </summary>
		public int ValidAccept { get; set; }

		/// <summary>
		/// 咨询
		/// </summary>
		public int Consult { get; set; }

		/// <summary>
		/// 举报
		/// </summary>

		public int Report { get; set; }

		/// <summary>
		/// 投诉
		/// </summary>
		public int Complaint { get; set; }

		/// <summary>
		/// 求助
		/// </summary>
		public int SeekHelp { get; set; }

		/// <summary>
		/// 建议
		/// </summary>
		public int Suggest { get; set; }

		/// <summary>
		/// 意见
		/// </summary>
		public int Opinion { get; set; }

		/// <summary>
		/// 其他
		/// </summary>
		public int Rests { get; set; }

		/// <summary>
		/// 惠民帮助
		/// </summary>
		public int BenefitThePeople { get; set; }

		/// <summary>
		/// 表扬
		/// </summary>
		public int Praise { get; set; }
	}

	public class BiOrderDelayDataDto
	{
		/// <summary>
		/// 部门名称
		/// </summary>
		public string OrgName { get; set; }
		/// <summary>
		/// 部门code
		/// </summary>
		public string OrgCode { get; set; }
		/// <summary>
		/// 小计
		/// </summary>
		public int AllTotal { get; set; }
		/// <summary>
		/// 已同意次数
		/// </summary>
		public int PassTotal { get; set; }
		/// <summary>
		/// 未同意次数
		/// </summary>
		public int NoPassTotal { get; set; }
		/// <summary>
		/// 审批中次数
		/// </summary>
		public int ExaminingTotal { get; set; }

    }



	public class VisitMeasureStatisticsDto
	{
		

        /// <summary>
        /// 智能回访量
        /// </summary>
        public int AiVisitCount { get; set; }

        /// <summary>
        /// 智能回访满意量
        /// </summary>
        public int AiVisitSatisfiedCount { get; set; }

        /// <summary>
        /// 智能回访不满意量
        /// </summary>
        public int AiVisitNoSatisfiedCount { get; set; }

        /// <summary>
        /// 智能回访失败量
        /// </summary>
        public int AIVisitFailCount { get; set; }

		public List<VisitMeasureStatisticsModelDto> VisitMeasureStatisticsModelList { get; set; }
	
    }

	public class VisitMeasureStatisticsModelDto
	{
        /// <summary>
        /// 回访员
        /// </summary>
        public string VisitName { get; set; }

        /// <summary>
        /// 电话回访
        /// </summary>
        public int CallVisitCount { get; set; }
        /// <summary>
        /// 人工回访
        /// </summary>
        public int ArtificialVisitCount { get; set; }
        /// <summary>
        /// 总回访量
        /// </summary>
        public int SumCount { get; set; }
    }



    public class VisitAndOrgSatisfactionStatisticsResultDto
	{
		public List<VisitAndOrgSatisfactionStatisticsDto> DataList { get; set; }

		public VisitAndOrgSatisfactionStatisticsDto CountySumModel { get; set; }

		public VisitAndOrgSatisfactionStatisticsDto CitySumModel { get; set; }

		public VisitAndOrgSatisfactionStatisticsDto SumModel { get; set; }
    }


	public class OrgVisitDetailListResp
	{
		/// <summary>
		/// 工单ID
		/// </summary>
		public string Id { get; set; }

		/// <summary>
		/// 回访ID
		/// </summary>
		public string VisitId { get; set; }
		/// <summary>
		/// 工单编号
		/// </summary>
		public string No { get; set; }

		/// <summary>
		/// 重办次数
		/// </summary>
		public int? ReTransactNum { get; set; }

		/// <summary>
		/// 甄别状态
		/// </summary>
		public EScreenStatus? OrderScreenStatus { get; set; }
		public string? OrderScreenStatusText => OrderScreenStatus?.GetDescription();

        /// <summary>
        /// 回访内容
        /// </summary>
        public string VisitContent { get; set; }

		/// <summary>
		/// 热点全称
		/// </summary>
		public string HotspotSpliceName { get; set; }

		/// <summary>
		/// 一级部门
		/// </summary>
		public string OrgLevelOneName { get; set; }

		/// <summary>
		/// 办结部门
		/// </summary>
		public string CurrentHandleOrgName { get; set; }

		/// <summary>
		/// 受理时间
		/// </summary>
		public DateTime CreationTime { get; set; }

		/// <summary>
		/// 工单标题
		/// </summary>
		public string Title { get; set; }

		/// <summary>
		/// 回访人
		/// </summary>
		public string VisitUser { get; set; }

		/// <summary>
		/// 回访部门
		/// </summary>
		public string VisitOrgName { get; set; }

		/// <summary>
		/// 回访方式
		/// </summary>
		public EVisitType? VisitType { get; set; }

		public string? VisitTypeText => VisitType?.GetDescription();

		/// <summary>
		/// 回访时间
		/// </summary>
		public DateTime? VisitTime { get; set; }

        /// <summary>
        /// 满意度
        /// 如果入参 EAttitudeType = 1 是 办件结果
        /// 如果入参 EAttitudeType = 2 是 办事态度
        /// </summary>
        public string OrgProcessingResults { get; set; }

		/// <summary>
		/// 受理内容
		/// </summary>
		public string Content { get; set; }

		/// <summary>
		/// 承办意见
		/// </summary>
		public string FileOpinion { get; set;}

		/// <summary>
		/// 办结时间
		/// </summary>
		public DateTime? FiledTime { get; set; }

		/// <summary>
		/// 接办部门
		/// </summary>
		public string ActualHandleOrgName { get; set; }
	}



    public class VisitAndOrgSatisfactionStatisticsDto
	{
		public string OrgName { get; set; }

		public string OrgCode { get; set; }

		public EOrgType? OrgType { get; set; }

		public string OrgTypeText => OrgType?.GetDescription();

		/// <summary>
		/// 总数
		/// </summary>
		public int TotalSumCount { get; set; }

		/// <summary>
		/// 总满意度
		/// </summary>
		//public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate+ DefaultSatisfiedRate, 2) ;
		public double TotalSumRate => CalcTotalSumRate();

		public double CalcTotalSumRate()
		{
			if ((VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount + NoSatisfiedCount) == 0)
				return 0;
           return Math.Round(((double)VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount) / (VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount + NoSatisfiedCount) * 100, 2);
        }
			
			

        public string TotalSumRateText => TotalSumRate + "%";
		/// <summary>
		/// 非常满意数
		/// </summary>
		public int VerySatisfiedCount { get; set; }

		/// <summary>
		/// 非常满意Key
		/// </summary>
		public string VerySatisfiedKey => "5";

		/// <summary>
		/// 非常满意率
		/// </summary>
		public double VerySatisfiedRate => CalcVerySatisfiedRate();

		public double CalcVerySatisfiedRate()
		{
			if (VerySatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
		}
		public string VerySatisfiedRateText => VerySatisfiedRate + "%";

		/// <summary>
		/// 满意数
		/// </summary>
		public int SatisfiedCount { get; set; }

		/// <summary>
		/// 满意Key
		/// </summary>
		public string SatisfiedKey => "4";

		/// <summary>
		/// 满意率
		/// </summary>
		public double SatisfiedRate => CalcSatisfiedRate();


		public double CalcSatisfiedRate()
		{
			if (SatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 2);
		}

		public string SatisfiedRateText => SatisfiedRate + "%";
		/// <summary>
		/// 视为满意数
		/// </summary>
		public int RegardedAsSatisfiedCount { get; set; }

		/// <summary>
		/// 视为满意Key
		/// </summary>
		public string RegardedAsSatisfiedKey => "-1";

		/// <summary>
		/// 视为满意率
		/// </summary>
		public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();

		public double CalcRegardedAsSatisfiedRate()
		{
            if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
            {
                return 0;
            }
            return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 2);
        }
		public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
		/// <summary>
		/// 默认满意数
		/// </summary>
		public int DefaultSatisfiedCount { get; set; }

		/// <summary>
		/// 默认满意Key
		/// </summary>
		public string DefaultSatisfiedKey => "0";

		/// <summary>
		/// 默认满意率
		/// </summary>
		public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();

		public double CalcDefaultSatisfiedRate()
		{
            if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
            {
                return 0;
            }
            return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 2);
        }
		public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";

		/// <summary>
		/// 不满意数
		/// </summary>
		public int NoSatisfiedCount { get; set; }

		/// <summary>
		/// 不满意Key
		/// </summary>
		public string NoSatisfiedKey => "2";

		/// <summary>
		/// 不满意率
		/// </summary>
		public double NoSatisfiedRate => CalcNoSatisfiedRate();


		public double CalcNoSatisfiedRate()
		{
			if (NoSatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 2);
		}
		public string NoSatisfiedRateText => NoSatisfiedRate + "%";


		/// <summary>
		/// 未做评价数
		/// </summary>
		public int NoEvaluateCount { get; set; }

		/// <summary>
		/// 未做评价Key
		/// </summary>
		public string NoEvaluateKey => "7";

		/// <summary>
		/// 未做评价率
		/// </summary>
		public double NoEvaluateRate => CalcNoEvaluateRate();


		public double CalcNoEvaluateRate()
		{
			if (NoEvaluateCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 2);
		}

		public string NoEvaluateRateText => NoEvaluateRate + "%";

		/// <summary>
		/// 未接通数
		/// </summary>
		public int NoPutThroughCount { get; set; }

		/// <summary>
		/// 未接通Key
		/// </summary>
		public string NoPutThroughKey => "6";

		/// <summary>
		/// 未接通率
		/// </summary>
		public double NoPutThroughRate => CalcNoPutThroughRate();


        public double CalcNoPutThroughRate()
		{
            if (NoPutThroughCount == 0 || TotalSumCount == 0)
            {
                return 0;
            }
            return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 2);
        }
        public string NoPutThroughRateText => NoPutThroughRate + "%";
	}

	public class BiOrderSendVo
	{
		public string UserId { get; set; }
		public string UserName { get; set; }

		/// <summary>
		/// 派单量
		/// </summary>
		public int SendOrderNum { get; set; }

		/// <summary>
		/// 待派单量
		/// </summary>
		public int NoSendOrderNum { get; set; }

		/// <summary>
		/// 重办量
		/// </summary>
		public int ReSendOrderNum { get; set; }

		public string AccuracyRate { get; set; }
	}

	public class OrderReTransactVo
	{
		/// <summary>
		/// 时间
		/// </summary>
		public string Time { get; set; }

		/// <summary>
		/// 部门名称
		/// </summary>
		public string OrgName { get; set; }

		/// <summary>
		/// 部门id
		/// </summary>
		public string OrgId { get; set; }

		/// <summary>
		/// 次数
		/// </summary>
		public int Num { get; set; }
	}

	public class SecondaryHandlingVo
	{
		/// <summary>
		/// 部门名称
		/// </summary>
		public string OrgName { get; set; }


		/// <summary>
		/// 部门id
		/// </summary>
		public string OrgId { get; set; }

		/// <summary>
		/// 次数
		/// </summary>
		public int Num { get; set; }
	}

	public class SecondaryHandlingSatisfactionVo
	{
		/// <summary>
		/// 部门名称
		/// </summary>
		public string OrgName { get; set; }


		/// <summary>
		/// 部门id
		/// </summary>
		public string OrgId { get; set; }

		/// <summary>
		/// 部门类型
		/// </summary>
		public EOrgType OrgType { get; set; }

		public string OrgTypeText => OrgType.GetDescription();

		/// <summary>
		/// 总数
		/// </summary>
		public int TotalSumCount { get; set; }

		/// <summary>
		/// 总满意度
		/// </summary>
		public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate + DefaultSatisfiedRate, 2);

		public string TotalSumRateText => TotalSumRate + "%";

		/// <summary>
		/// 非常满意数
		/// </summary>
		public int VerySatisfiedCount { get; set; }

		/// <summary>
		/// 非常满意率
		/// </summary>
		public double VerySatisfiedRate => CalcVerySatisfiedRate();

		public double CalcVerySatisfiedRate()
		{
			if (VerySatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
		}

		public string VerySatisfiedRateText => VerySatisfiedRate + "%";

		/// <summary>
		/// 满意数
		/// </summary>
		public int SatisfiedCount { get; set; }

		/// <summary>
		/// 满意率
		/// </summary>
		public double SatisfiedRate => CalcSatisfiedRate();


		public double CalcSatisfiedRate()
		{
			if (SatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 3);
		}
		public string SatisfiedRateText => SatisfiedRate + "%";

		/// <summary>
		/// 视为满意数
		/// </summary>
		public int RegardedAsSatisfiedCount { get; set; }


		/// <summary>
		/// 视为满意率
		/// </summary>
		public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();

		public double CalcRegardedAsSatisfiedRate()
		{
			if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 3);
		}
		public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";

		/// <summary>
		/// 默认满意数
		/// </summary>
		public int DefaultSatisfiedCount { get; set; }

		/// <summary>
		/// 默认满意率
		/// </summary>
		public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();

		public double CalcDefaultSatisfiedRate()
		{
			if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 3);
		}

		public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";

		/// <summary>
		/// 不满意数
		/// </summary>
		public int NoSatisfiedCount { get; set; }
		/// <summary>
		/// 不满意率
		/// </summary>
		public double NoSatisfiedRate => CalcNoSatisfiedRate();


		public double CalcNoSatisfiedRate()
		{
			if (NoSatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 3);
		}

		public string NoSatisfiedRateText => NoSatisfiedRate + "%";



		/// <summary>
		/// 未做评价数
		/// </summary>
		public int NoEvaluateCount { get; set; }

		/// <summary>
		/// 未做评价率
		/// </summary>
		public double NoEvaluateRate => CalcNoEvaluateRate();


		public double CalcNoEvaluateRate()
		{
			if (NoEvaluateCount == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 3);
		}
		public string NoEvaluateRateText => NoEvaluateRate + "%";


		/// <summary>
		/// 未接通数
		/// </summary>
		public int NoPutThroughCount { get; set; }

		/// <summary>
		/// 未接通率
		/// </summary>
		public double NoPutThroughRate => CalcNoPutThroughRate();


		public double CalcNoPutThroughRate()
		{
			if (NoPutThroughCount == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 3);
		}

		public string NoPutThroughRateText => NoPutThroughRate + "%";

	}

	public class OrderSourceVo
	{

		/// <summary>
		/// 信件来源
		/// </summary>
		public string Source { get; set; }

		/// <summary>
		/// 数量
		/// </summary>
		public int Num { get; set; }

		/// <summary>
		/// 总数
		/// </summary>
		public int TotalSumCount { get; set; }

		/// <summary>
		/// 占比
		/// </summary>
		public double Rate => GetRate();

		public double GetRate()
		{
			if (Num == 0 || TotalSumCount == 0)
			{
				return 0.000;
			}
			return Math.Round((Num / (double)TotalSumCount) * 100, 2) ;
		}

		public string RateText => GetRate() + "%";
	}
	public class VisitAndHotspotSatisfactionStatisticsDto
	{
		public string HotspotId { get; set; }

		public string HotspotName { get; set; }

		/// <summary>
		/// 总数
		/// </summary>
		public int TotalSumCount { get; set; }

		/// <summary>
		/// 总满意度
		/// </summary>
		public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate + DefaultSatisfiedRate, 2);

		public string TotalSumRateText => TotalSumRate + "%";
		/// <summary>
		/// 非常满意数
		/// </summary>
		public int VerySatisfiedCount { get; set; }

		/// <summary>
		/// 非常满意Key
		/// </summary>
		public string VerySatisfiedKey => "5";

		/// <summary>
		/// 非常满意率
		/// </summary>
		public double VerySatisfiedRate => CalcVerySatisfiedRate();

		public double CalcVerySatisfiedRate()
		{
			if (VerySatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
		}
		public string VerySatisfiedRateText => VerySatisfiedRate + "%";

		/// <summary>
		/// 满意数
		/// </summary>
		public int SatisfiedCount { get; set; }

		/// <summary>
		/// 满意Key
		/// </summary>
		public string SatisfiedKey => "4";

		/// <summary>
		/// 满意率
		/// </summary>
		public double SatisfiedRate => CalcSatisfiedRate();


		public double CalcSatisfiedRate()
		{
			if (SatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 2);
		}

		public string SatisfiedRateText => SatisfiedRate + "%";
		/// <summary>
		/// 视为满意数
		/// </summary>
		public int RegardedAsSatisfiedCount { get; set; }

		/// <summary>
		/// 视为满意Key
		/// </summary>
		public string RegardedAsSatisfiedKey => "-1";

		/// <summary>
		/// 视为满意率
		/// </summary>
		public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();

		public double CalcRegardedAsSatisfiedRate()
		{
			if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 2);
		}
		public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
		/// <summary>
		/// 默认满意数
		/// </summary>
		public int DefaultSatisfiedCount { get; set; }

		/// <summary>
		/// 默认满意Key
		/// </summary>
		public string DefaultSatisfiedKey => "0";

		/// <summary>
		/// 默认满意率
		/// </summary>
		public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();

		public double CalcDefaultSatisfiedRate()
		{
			if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 2);
		}
		public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";

		/// <summary>
		/// 不满意数
		/// </summary>
		public int NoSatisfiedCount { get; set; }

		/// <summary>
		/// 不满意Key
		/// </summary>
		public string NoSatisfiedKey => "2";

		/// <summary>
		/// 不满意率
		/// </summary>
		public double NoSatisfiedRate => CalcNoSatisfiedRate();


		public double CalcNoSatisfiedRate()
		{
			if (NoSatisfiedCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 2);
		}
		public string NoSatisfiedRateText => NoSatisfiedRate + "%";


		/// <summary>
		/// 未做评价数
		/// </summary>
		public int NoEvaluateCount { get; set; }

		/// <summary>
		/// 未做评价Key
		/// </summary>
		public string NoEvaluateKey => "7";

		/// <summary>
		/// 未做评价率
		/// </summary>
		public double NoEvaluateRate => CalcNoEvaluateRate();


		public double CalcNoEvaluateRate()
		{
			if (NoEvaluateCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 2);
		}

		public string NoEvaluateRateText => NoEvaluateRate + "%";

		/// <summary>
		/// 未接通数
		/// </summary>
		public int NoPutThroughCount { get; set; }

		/// <summary>
		/// 未接通Key
		/// </summary>
		public string NoPutThroughKey => "6";

		/// <summary>
		/// 未接通率
		/// </summary>
		public double NoPutThroughRate => CalcNoPutThroughRate();


		public double CalcNoPutThroughRate()
		{
			if (NoPutThroughCount == 0 || TotalSumCount == 0)
			{
				return 0;
			}
			return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 2);
		}
		public string NoPutThroughRateText => NoPutThroughRate + "%";
	}
	public class OrderSourceHeaderVo {
		/// <summary>
		/// 日期
		/// </summary>
		public string? Time { get; set; }

		/// <summary>
		/// 日期(不显示)
		/// </summary>
		public string? TimeSort { get; set; }

		/// <summary>
		/// 小计
		/// </summary>
		public int? Subtotal => Phone + Web + Rests + Created + WeChat + App + WisdomYB + Platform + Platform12328 + MayorAndNetizens + MediaYB + Platform12345 + Interaction + ServiceYB + CityTransfer + Platform110 + NoService + Iyb;

		/// <summary>
		/// 电话
		/// </summary>
		public int? Phone { get; set; }

		/// <summary>
		/// 因特网
		/// </summary>
		public int? Web { get; set; }

		/// <summary>
		/// 其他
		/// </summary>
		public int? Rests { get; set; }

		/// <summary>
		/// 自建
		/// </summary>
		public int? Created { get; set; }

		/// <summary>
		/// 微信
		/// </summary>
		public int? WeChat { get; set; }

		/// <summary>
		/// APP
		/// </summary>
		public int? App { get; set; }

		/// <summary>
		/// 智慧宜宾
		/// </summary>
		public int? WisdomYB { get; set; }

		/// <summary>
		/// 综治平台
		/// </summary>
		public int? Platform { get; set; }

		/// <summary>
		/// 省12328平台
		/// </summary>
		public int? Platform12328 { get; set; }

		/// <summary>
		/// 市长和网民
		/// </summary>
		public int? MayorAndNetizens { get; set; }

		/// <summary>
		/// 宜宾融媒体
		/// </summary>
		public int? MediaYB { get; set; }

		/// <summary>
		/// 省12345平台
		/// </summary>
		public int? Platform12345 { get; set; }

		/// <summary>
		/// 省政民互动
		/// </summary>
		public int? Interaction { get; set; }

		/// <summary>
		/// 宜办事
		/// </summary>
		public int? ServiceYB { get; set; }

		/// <summary>
		/// 市州互转
		/// </summary>
		public int? CityTransfer { get; set; }

		/// <summary>
		/// 宜宾110平台
		/// </summary>
		public int? Platform110 { get; set; }

		/// <summary>
		/// 办不成事反映窗口
		/// </summary>
		public int? NoService { get; set; }

		// <summary>
		/// i宜宾
		/// </summary>
		public int? Iyb { get; set; }
	}


	public class OrderScreenApplyVo
	{
		/// <summary>
		/// 提起时间
		/// </summary>
		public string ApplyTime { get; set; }

		/// <summary>
		/// 提起人
		/// </summary>
		public string ApplyUserName { get; set; }

		/// <summary>
		/// 部门名称
		/// </summary>
		public string ApplyOrgName { get; set; }

		/// <summary>
		/// 数量
		/// </summary>
		public int ApplyNum { get; set; }
	}

	public class OrderScreenAuditVo { 
	
		/// <summary>
		/// 审批人
		/// </summary>
		public string AuditName { get; set; }

		/// <summary>
		/// 审批数量
		/// </summary>
		public int AuditNum { get; set; }

		/// <summary>
		/// 退回数量
		/// </summary>
		public int AuditBackNum { get; set; }

		/// <summary>
		/// 小计
		/// </summary>
		public int Total => AuditNum + AuditBackNum;
	}

	public class OrderCenterAcceptVo: OrderCenterBaseVo
	{
		/// <summary>
		/// 日期
		/// </summary>
		public string Time { get; set; }
	}

	public class OrderCenterAcceptUserVo : OrderCenterBaseVo
	{
		/// <summary>
		/// 值班坐席
		/// </summary>
		public string AcceptUserName { get; set; }
	}

	public class OrderCenterAcceptHourVo : OrderCenterBaseVo
	{
		/// <summary>
		/// 时间段
		/// </summary>
		public string Hour { get; set; }
	}

	public class OrderCenterBaseVo
	{
		/// <summary>
		/// 受理总件
		/// </summary>
		public int AcceptNum { get; set; }

		/// <summary>
		/// 有效件
		/// </summary>
		public int ValidNum { get; set; }

		/// <summary>
		/// 重复件
		/// </summary>
		public int RepetitionNum { get; set; }

		/// <summary>
		/// 无效件
		/// </summary>
		public int InvalidNum { get; set; }

		/// <summary>
		/// 已办件
		/// </summary>
		public int HandleNum { get; set; }

		/// <summary>
		/// 待办件
		/// </summary>
		public int NoHandleNum { get; set; }

		/// <summary>
		/// 退回件
		/// </summary>
		public int BackNum { get; set; }

		/// <summary>
		/// 值班坐席
		/// </summary>
		public int DutyDeskNum { get; set; }
	}
}