OrderVisitDetail.cs 3.8 KB

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  1. using Hotline.Settings.Hotspots;
  2. using Hotline.Share.Dtos;
  3. using Hotline.Share.Dtos.Order;
  4. using Hotline.Share.Enums.Order;
  5. using SqlSugar;
  6. using XF.Domain.Repository;
  7. using XF.Utility.EnumExtensions;
  8. namespace Hotline.Orders
  9. {
  10. [SugarIndex("index_visitDetail_creationtime", nameof(OrderVisitDetail.CreationTime), OrderByType.Desc)]
  11. public class OrderVisitDetail : CreationEntity
  12. {
  13. /// <summary>
  14. /// 回访主表ID
  15. /// </summary>
  16. public string VisitId { get; set; }
  17. [Navigate(NavigateType.OneToOne, nameof(VisitId))]
  18. public OrderVisit OrderVisit { get; set; }
  19. /// <summary>
  20. /// 二次办理申请
  21. /// </summary>
  22. [Navigate(NavigateType.OneToOne, nameof(Id), nameof(OrderSecondaryHandling.VisitDetailId))]
  23. public OrderSecondaryHandling SecondaryHandling { get; set; }
  24. /// <summary>
  25. /// 甄别记录
  26. /// </summary>
  27. [Navigate(NavigateType.OneToMany, nameof(OrderScreen.VisitDetailId), nameof(Id))]
  28. public List<OrderScreen> OrderScreens { get; set; }
  29. /// <summary>
  30. /// 语音评价(话务评价)
  31. /// </summary>
  32. public EVoiceEvaluate? VoiceEvaluate { get; set; }
  33. /// <summary>
  34. /// 话务员评价(话务评价)
  35. /// </summary>
  36. public ESeatEvaluate? SeatEvaluate { get; set; }
  37. /// <summary>
  38. /// 是否联系
  39. /// </summary>
  40. public bool? IsContact { get; set; }
  41. /// <summary>
  42. /// 处理结果
  43. /// </summary>
  44. public bool? Volved { get; set; }
  45. /// <summary>
  46. /// 未处理内容
  47. /// </summary>
  48. public string? VolveConent { get; set; }
  49. /// <summary>
  50. /// 部门办件结果
  51. /// </summary>
  52. [SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true)]
  53. public Kv? OrgProcessingResults { get; set; }
  54. /// <summary>
  55. /// 不满意原因
  56. /// </summary>
  57. [SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true)]
  58. public List<Kv>? OrgNoSatisfiedReason { get; set; }
  59. /// <summary>
  60. /// 部门办件态度
  61. /// </summary>
  62. [SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true)]
  63. public Kv? OrgHandledAttitude { get; set; }
  64. /// <summary>
  65. /// 回访内容
  66. /// </summary>
  67. public string? VisitContent { get; set; }
  68. /// <summary>
  69. /// 回访部门Code
  70. /// </summary>
  71. [SugarColumn(IsNullable = true)]
  72. public string VisitOrgCode { get; set; }
  73. /// <summary>
  74. /// 回访部门名称
  75. /// </summary>
  76. [SugarColumn(IsNullable = true)]
  77. public string VisitOrgName { get; set; }
  78. /// <summary>
  79. /// 回访对象类型 10:话务员 20:部门
  80. /// </summary>
  81. public EVisitTarget VisitTarget { get; set; }
  82. /// <summary>
  83. /// 短信回访回填
  84. /// </summary>
  85. /// <param name="visitSatisfactionKv"></param>
  86. /// <exception cref="NotImplementedException"></exception>
  87. public void ReplyBackfill(Kv visitSatisfactionKv)
  88. {
  89. this.OrgProcessingResults = visitSatisfactionKv;
  90. this.OrgHandledAttitude = visitSatisfactionKv;
  91. this.VisitContent = visitSatisfactionKv.Value;
  92. }
  93. /// <summary>
  94. /// 短信回访回填
  95. /// </summary>
  96. /// <param name="visitSatisfactionKv"></param>
  97. /// <exception cref="NotImplementedException"></exception>
  98. public void ReplyBackfill(ESeatEvaluate seatEvaluate)
  99. {
  100. this.SeatEvaluate ??= seatEvaluate;
  101. VisitContent = seatEvaluate.GetDescription();
  102. }
  103. /// <summary>
  104. /// 截至甄别时间
  105. /// </summary>
  106. public DateTime? ScreenByEndTime { get; set; }
  107. }
  108. }