OrderBiDto.cs 27 KB

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950515253545556575859606162636465666768697071727374757677787980818283848586878889909192939495969798991001011021031041051061071081091101111121131141151161171181191201211221231241251261271281291301311321331341351361371381391401411421431441451461471481491501511521531541551561571581591601611621631641651661671681691701711721731741751761771781791801811821831841851861871881891901911921931941951961971981992002012022032042052062072082092102112122132142152162172182192202212222232242252262272282292302312322332342352362372382392402412422432442452462472482492502512522532542552562572582592602612622632642652662672682692702712722732742752762772782792802812822832842852862872882892902912922932942952962972982993003013023033043053063073083093103113123133143153163173183193203213223233243253263273283293303313323333343353363373383393403413423433443453463473483493503513523533543553563573583593603613623633643653663673683693703713723733743753763773783793803813823833843853863873883893903913923933943953963973983994004014024034044054064074084094104114124134144154164174184194204214224234244254264274284294304314324334344354364374384394404414424434444454464474484494504514524534544554564574584594604614624634644654664674684694704714724734744754764774784794804814824834844854864874884894904914924934944954964974984995005015025035045055065075085095105115125135145155165175185195205215225235245255265275285295305315325335345355365375385395405415425435445455465475485495505515525535545555565575585595605615625635645655665675685695705715725735745755765775785795805815825835845855865875885895905915925935945955965975985996006016026036046056066076086096106116126136146156166176186196206216226236246256266276286296306316326336346356366376386396406416426436446456466476486496506516526536546556566576586596606616626636646656666676686696706716726736746756766776786796806816826836846856866876886896906916926936946956966976986997007017027037047057067077087097107117127137147157167177187197207217227237247257267277287297307317327337347357367377387397407417427437447457467477487497507517527537547557567577587597607617627637647657667677687697707717727737747757767777787797807817827837847857867877887897907917927937947957967977987998008018028038048058068078088098108118128138148158168178188198208218228238248258268278288298308318328338348358368378388398408418428438448458468478488498508518528538548558568578588598608618628638648658668678688698708718728738748758768778788798808818828838848858868878888898908918928938948958968978988999009019029039049059069079089099109119129139149159169179189199209219229239249259269279289299309319329339349359369379389399409419429439449459469479489499509519529539549559569579589599609619629639649659669679689699709719729739749759769779789799809819829839849859869879889899909919929939949959969979989991000100110021003100410051006100710081009101010111012101310141015101610171018101910201021102210231024102510261027102810291030103110321033103410351036103710381039104010411042104310441045104610471048104910501051105210531054105510561057105810591060106110621063106410651066106710681069107010711072107310741075107610771078107910801081108210831084108510861087108810891090109110921093109410951096109710981099110011011102110311041105110611071108110911101111111211131114111511161117111811191120112111221123112411251126112711281129113011311132113311341135113611371138113911401141114211431144114511461147114811491150115111521153115411551156115711581159116011611162116311641165116611671168116911701171117211731174117511761177117811791180118111821183118411851186118711881189119011911192119311941195119611971198119912001201120212031204120512061207120812091210121112121213121412151216121712181219122012211222122312241225122612271228122912301231123212331234123512361237123812391240124112421243124412451246124712481249125012511252125312541255125612571258125912601261126212631264126512661267126812691270127112721273127412751276127712781279128012811282128312841285128612871288128912901291129212931294129512961297
  1. using Hotline.Settings;
  2. using Hotline.Share.Enums.Order;
  3. using Hotline.Share.Requests;
  4. using Microsoft.VisualBasic;
  5. using System.Data;
  6. using XF.Utility.EnumExtensions;
  7. namespace Hotline.Share.Dtos.Order
  8. {
  9. public class OrderBiOrgDataListVo
  10. {
  11. public string OrgName { get; set; }
  12. public string OrgId { get; set; }
  13. /// <summary>
  14. /// 业务已办超期
  15. /// </summary>
  16. public int HandlerExtendedNum { get; set; }
  17. /// <summary>
  18. /// 会签已办超期
  19. /// </summary>
  20. public int CounterHandlerExtendedNum { get; set; }
  21. /// <summary>
  22. /// 业务待办超期
  23. /// </summary>
  24. public int NoHandlerExtendedNum { get; set; }
  25. /// <summary>
  26. /// 会签待办超期
  27. /// </summary>
  28. public int CounterNoHandlerExtendedNum { get; set; }
  29. public int Subtotal => HandlerExtendedNum + CounterHandlerExtendedNum + NoHandlerExtendedNum + CounterNoHandlerExtendedNum;
  30. //public int Subtotal { get; set; }
  31. }
  32. public class OrderBiCentreDataListVo
  33. {
  34. /// <summary>
  35. /// 用户名
  36. /// </summary>
  37. public string UserName { get; set; }
  38. /// <summary>
  39. /// 用户ID
  40. /// </summary>
  41. public string UserId { get; set; }
  42. /// <summary>
  43. /// 中心归档件
  44. /// </summary>
  45. public int CentreArchive { get; set; }
  46. /// <summary>
  47. /// 转办信件
  48. /// </summary>
  49. public int CentreCareOf { get; set; }
  50. /// <summary>
  51. /// 待转办
  52. /// </summary>
  53. public int NoCentreCareOf { get; set; }
  54. /// <summary>
  55. /// 无效件
  56. /// </summary>
  57. public int Invalid { get; set; }
  58. /// <summary>
  59. /// 重复件
  60. /// </summary>
  61. public int Repeat { get; set; }
  62. //public int Subtotal => CentreArchive + CentreCareOf + NoCentreCareOf + Invalid + Repeat;
  63. public int Subtotal { get; set; }
  64. }
  65. public class OrderBiSpecialListVo
  66. {
  67. public string Cause { get; set; }
  68. public int OrderNum { get; set; }
  69. public DateTime MaxSpecialTime { get; set; }
  70. }
  71. public class HotspotDataLsitVo {
  72. public string Name { get; set;}
  73. public string Id { get; set; }
  74. public int Num { get; set; }
  75. public bool Sublevel { get; set; }
  76. public List<HotspotDataLsitVo> Children { get; set; }
  77. public int ChainNum { get; set; }
  78. public string ChainRate { get; set; }
  79. }
  80. public class AcceptTypeTop10Volod {
  81. /// <summary>
  82. /// 热点名称
  83. /// </summary>
  84. public string Name { get; set; }
  85. /// <summary>
  86. /// 受理类型ID
  87. /// </summary>
  88. public string Id { get; set; }
  89. /// <summary>
  90. /// 受理类型名称
  91. /// </summary>
  92. public string AcceptName { get; set; }
  93. /// <summary>
  94. /// 数量
  95. /// </summary>
  96. public int Num { get; set; }
  97. }
  98. public class AcceptTypeTop10Vo
  99. {
  100. /// <summary>
  101. /// 热点名称
  102. /// </summary>
  103. public string Name { get; set; }
  104. /// <summary>
  105. /// 有效受理
  106. /// </summary>
  107. public int ValidAccept { get; set; }
  108. /// <summary>
  109. /// 咨询
  110. /// </summary>
  111. public int Consult { get; set; }
  112. /// <summary>
  113. /// 举报
  114. /// </summary>
  115. public int Report { get; set; }
  116. /// <summary>
  117. /// 投诉
  118. /// </summary>
  119. public int Complaint { get; set; }
  120. /// <summary>
  121. /// 求助
  122. /// </summary>
  123. public int SeekHelp { get; set; }
  124. /// <summary>
  125. /// 建议
  126. /// </summary>
  127. public int Suggest { get; set; }
  128. /// <summary>
  129. /// 意见
  130. /// </summary>
  131. public int Opinion { get; set; }
  132. /// <summary>
  133. /// 其他
  134. /// </summary>
  135. public int Rests { get; set; }
  136. /// <summary>
  137. /// 惠民帮助
  138. /// </summary>
  139. public int BenefitThePeople { get; set; }
  140. /// <summary>
  141. /// 表扬
  142. /// </summary>
  143. public int Praise { get; set; }
  144. }
  145. public class BiOrderDelayDataDto
  146. {
  147. /// <summary>
  148. /// 部门名称
  149. /// </summary>
  150. public string OrgName { get; set; }
  151. /// <summary>
  152. /// 部门code
  153. /// </summary>
  154. public string OrgCode { get; set; }
  155. /// <summary>
  156. /// 小计
  157. /// </summary>
  158. public int AllTotal { get; set; }
  159. /// <summary>
  160. /// 已同意次数
  161. /// </summary>
  162. public int PassTotal { get; set; }
  163. /// <summary>
  164. /// 未同意次数
  165. /// </summary>
  166. public int NoPassTotal { get; set; }
  167. /// <summary>
  168. /// 审批中次数
  169. /// </summary>
  170. public int ExaminingTotal { get; set; }
  171. }
  172. public class VisitMeasureStatisticsDto
  173. {
  174. /// <summary>
  175. /// 智能回访量
  176. /// </summary>
  177. public int AiVisitCount { get; set; }
  178. /// <summary>
  179. /// 智能回访满意量
  180. /// </summary>
  181. public int AiVisitSatisfiedCount { get; set; }
  182. /// <summary>
  183. /// 智能回访不满意量
  184. /// </summary>
  185. public int AiVisitNoSatisfiedCount { get; set; }
  186. /// <summary>
  187. /// 智能回访失败量
  188. /// </summary>
  189. public int AIVisitFailCount { get; set; }
  190. public List<VisitMeasureStatisticsModelDto> VisitMeasureStatisticsModelList { get; set; }
  191. }
  192. public class VisitMeasureStatisticsModelDto
  193. {
  194. /// <summary>
  195. /// 回访员
  196. /// </summary>
  197. public string VisitName { get; set; }
  198. /// <summary>
  199. /// 电话回访
  200. /// </summary>
  201. public int CallVisitCount { get; set; }
  202. /// <summary>
  203. /// 人工回访
  204. /// </summary>
  205. public int ArtificialVisitCount { get; set; }
  206. /// <summary>
  207. /// 总回访量
  208. /// </summary>
  209. public int SumCount { get; set; }
  210. }
  211. public class VisitAndOrgSatisfactionStatisticsResultDto
  212. {
  213. public List<VisitAndOrgSatisfactionStatisticsDto> DataList { get; set; }
  214. public VisitAndOrgSatisfactionStatisticsDto CountySumModel { get; set; }
  215. public VisitAndOrgSatisfactionStatisticsDto CitySumModel { get; set; }
  216. public VisitAndOrgSatisfactionStatisticsDto SumModel { get; set; }
  217. }
  218. public class OrgVisitDetailListResp
  219. {
  220. /// <summary>
  221. /// 工单ID
  222. /// </summary>
  223. public string Id { get; set; }
  224. /// <summary>
  225. /// 回访ID
  226. /// </summary>
  227. public string VisitId { get; set; }
  228. /// <summary>
  229. /// 工单编号
  230. /// </summary>
  231. public string No { get; set; }
  232. /// <summary>
  233. /// 重办次数
  234. /// </summary>
  235. public int? ReTransactNum { get; set; }
  236. /// <summary>
  237. /// 甄别状态
  238. /// </summary>
  239. public EScreenStatus? OrderScreenStatus { get; set; }
  240. public string? OrderScreenStatusText => OrderScreenStatus?.GetDescription();
  241. /// <summary>
  242. /// 回访内容
  243. /// </summary>
  244. public string VisitContent { get; set; }
  245. /// <summary>
  246. /// 热点全称
  247. /// </summary>
  248. public string HotspotSpliceName { get; set; }
  249. /// <summary>
  250. /// 一级部门
  251. /// </summary>
  252. public string OrgLevelOneName { get; set; }
  253. /// <summary>
  254. /// 办结部门
  255. /// </summary>
  256. public string CurrentHandleOrgName { get; set; }
  257. /// <summary>
  258. /// 受理时间
  259. /// </summary>
  260. public DateTime CreationTime { get; set; }
  261. /// <summary>
  262. /// 工单标题
  263. /// </summary>
  264. public string Title { get; set; }
  265. /// <summary>
  266. /// 回访人
  267. /// </summary>
  268. public string VisitUser { get; set; }
  269. /// <summary>
  270. /// 回访部门
  271. /// </summary>
  272. public string VisitOrgName { get; set; }
  273. /// <summary>
  274. /// 回访方式
  275. /// </summary>
  276. public EVisitType? VisitType { get; set; }
  277. public string? VisitTypeText => VisitType?.GetDescription();
  278. /// <summary>
  279. /// 回访时间
  280. /// </summary>
  281. public DateTime? VisitTime { get; set; }
  282. /// <summary>
  283. /// 满意度
  284. /// 如果入参 EAttitudeType = 1 是 办件结果
  285. /// 如果入参 EAttitudeType = 2 是 办事态度
  286. /// </summary>
  287. public string OrgProcessingResults { get; set; }
  288. /// <summary>
  289. /// 受理内容
  290. /// </summary>
  291. public string Content { get; set; }
  292. /// <summary>
  293. /// 承办意见
  294. /// </summary>
  295. public string FileOpinion { get; set;}
  296. /// <summary>
  297. /// 办结时间
  298. /// </summary>
  299. public DateTime? FiledTime { get; set; }
  300. }
  301. public class VisitAndOrgSatisfactionStatisticsDto
  302. {
  303. public string OrgName { get; set; }
  304. public string OrgCode { get; set; }
  305. public EOrgType? OrgType { get; set; }
  306. public string OrgTypeText => OrgType?.GetDescription();
  307. /// <summary>
  308. /// 总数
  309. /// </summary>
  310. public int TotalSumCount { get; set; }
  311. /// <summary>
  312. /// 总满意度
  313. /// </summary>
  314. //public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate+ DefaultSatisfiedRate, 2) ;
  315. public double TotalSumRate => CalcTotalSumRate();
  316. public double CalcTotalSumRate()
  317. {
  318. if ((VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount + NoSatisfiedCount) == 0)
  319. return 0;
  320. return Math.Round(((double)VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount) / (VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount + NoSatisfiedCount) * 100, 2);
  321. }
  322. public string TotalSumRateText => TotalSumRate + "%";
  323. /// <summary>
  324. /// 非常满意数
  325. /// </summary>
  326. public int VerySatisfiedCount { get; set; }
  327. /// <summary>
  328. /// 非常满意Key
  329. /// </summary>
  330. public string VerySatisfiedKey => "5";
  331. /// <summary>
  332. /// 非常满意率
  333. /// </summary>
  334. public double VerySatisfiedRate => CalcVerySatisfiedRate();
  335. public double CalcVerySatisfiedRate()
  336. {
  337. if (VerySatisfiedCount == 0 || TotalSumCount == 0)
  338. {
  339. return 0;
  340. }
  341. return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
  342. }
  343. public string VerySatisfiedRateText => VerySatisfiedRate + "%";
  344. /// <summary>
  345. /// 满意数
  346. /// </summary>
  347. public int SatisfiedCount { get; set; }
  348. /// <summary>
  349. /// 满意Key
  350. /// </summary>
  351. public string SatisfiedKey => "4";
  352. /// <summary>
  353. /// 满意率
  354. /// </summary>
  355. public double SatisfiedRate => CalcSatisfiedRate();
  356. public double CalcSatisfiedRate()
  357. {
  358. if (SatisfiedCount == 0 || TotalSumCount == 0)
  359. {
  360. return 0;
  361. }
  362. return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 2);
  363. }
  364. public string SatisfiedRateText => SatisfiedRate + "%";
  365. /// <summary>
  366. /// 视为满意数
  367. /// </summary>
  368. public int RegardedAsSatisfiedCount { get; set; }
  369. /// <summary>
  370. /// 视为满意Key
  371. /// </summary>
  372. public string RegardedAsSatisfiedKey => "-1";
  373. /// <summary>
  374. /// 视为满意率
  375. /// </summary>
  376. public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();
  377. public double CalcRegardedAsSatisfiedRate()
  378. {
  379. if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
  380. {
  381. return 0;
  382. }
  383. return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 2);
  384. }
  385. public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
  386. /// <summary>
  387. /// 默认满意数
  388. /// </summary>
  389. public int DefaultSatisfiedCount { get; set; }
  390. /// <summary>
  391. /// 默认满意Key
  392. /// </summary>
  393. public string DefaultSatisfiedKey => "0";
  394. /// <summary>
  395. /// 默认满意率
  396. /// </summary>
  397. public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();
  398. public double CalcDefaultSatisfiedRate()
  399. {
  400. if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
  401. {
  402. return 0;
  403. }
  404. return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 2);
  405. }
  406. public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";
  407. /// <summary>
  408. /// 不满意数
  409. /// </summary>
  410. public int NoSatisfiedCount { get; set; }
  411. /// <summary>
  412. /// 不满意Key
  413. /// </summary>
  414. public string NoSatisfiedKey => "2";
  415. /// <summary>
  416. /// 不满意率
  417. /// </summary>
  418. public double NoSatisfiedRate => CalcNoSatisfiedRate();
  419. public double CalcNoSatisfiedRate()
  420. {
  421. if (NoSatisfiedCount == 0 || TotalSumCount == 0)
  422. {
  423. return 0;
  424. }
  425. return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 2);
  426. }
  427. public string NoSatisfiedRateText => NoSatisfiedRate + "%";
  428. /// <summary>
  429. /// 未做评价数
  430. /// </summary>
  431. public int NoEvaluateCount { get; set; }
  432. /// <summary>
  433. /// 未做评价Key
  434. /// </summary>
  435. public string NoEvaluateKey => "7";
  436. /// <summary>
  437. /// 未做评价率
  438. /// </summary>
  439. public double NoEvaluateRate => CalcNoEvaluateRate();
  440. public double CalcNoEvaluateRate()
  441. {
  442. if (NoEvaluateCount == 0 || TotalSumCount == 0)
  443. {
  444. return 0;
  445. }
  446. return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 2);
  447. }
  448. public string NoEvaluateRateText => NoEvaluateRate + "%";
  449. /// <summary>
  450. /// 未接通数
  451. /// </summary>
  452. public int NoPutThroughCount { get; set; }
  453. /// <summary>
  454. /// 未接通Key
  455. /// </summary>
  456. public string NoPutThroughKey => "6";
  457. /// <summary>
  458. /// 未接通率
  459. /// </summary>
  460. public double NoPutThroughRate => CalcNoPutThroughRate();
  461. public double CalcNoPutThroughRate()
  462. {
  463. if (NoPutThroughCount == 0 || TotalSumCount == 0)
  464. {
  465. return 0;
  466. }
  467. return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 2);
  468. }
  469. public string NoPutThroughRateText => NoPutThroughRate + "%";
  470. }
  471. public class BiOrderSendVo
  472. {
  473. public string UserId { get; set; }
  474. public string UserName { get; set; }
  475. /// <summary>
  476. /// 派单量
  477. /// </summary>
  478. public int SendOrderNum { get; set; }
  479. /// <summary>
  480. /// 待派单量
  481. /// </summary>
  482. public int NoSendOrderNum { get; set; }
  483. /// <summary>
  484. /// 重办量
  485. /// </summary>
  486. public int ReSendOrderNum { get; set; }
  487. public string AccuracyRate { get; set; }
  488. }
  489. public class OrderReTransactVo
  490. {
  491. /// <summary>
  492. /// 时间
  493. /// </summary>
  494. public string Time { get; set; }
  495. /// <summary>
  496. /// 部门名称
  497. /// </summary>
  498. public string OrgName { get; set; }
  499. /// <summary>
  500. /// 部门id
  501. /// </summary>
  502. public string OrgId { get; set; }
  503. /// <summary>
  504. /// 次数
  505. /// </summary>
  506. public int Num { get; set; }
  507. }
  508. public class SecondaryHandlingVo
  509. {
  510. /// <summary>
  511. /// 部门名称
  512. /// </summary>
  513. public string OrgName { get; set; }
  514. /// <summary>
  515. /// 部门id
  516. /// </summary>
  517. public string OrgId { get; set; }
  518. /// <summary>
  519. /// 次数
  520. /// </summary>
  521. public int Num { get; set; }
  522. }
  523. public class SecondaryHandlingSatisfactionVo
  524. {
  525. /// <summary>
  526. /// 部门名称
  527. /// </summary>
  528. public string OrgName { get; set; }
  529. /// <summary>
  530. /// 部门id
  531. /// </summary>
  532. public string OrgId { get; set; }
  533. /// <summary>
  534. /// 部门类型
  535. /// </summary>
  536. public EOrgType OrgType { get; set; }
  537. public string OrgTypeText => OrgType.GetDescription();
  538. /// <summary>
  539. /// 总数
  540. /// </summary>
  541. public int TotalSumCount { get; set; }
  542. /// <summary>
  543. /// 总满意度
  544. /// </summary>
  545. public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate + DefaultSatisfiedRate, 2);
  546. public string TotalSumRateText => TotalSumRate + "%";
  547. /// <summary>
  548. /// 非常满意数
  549. /// </summary>
  550. public int VerySatisfiedCount { get; set; }
  551. /// <summary>
  552. /// 非常满意率
  553. /// </summary>
  554. public double VerySatisfiedRate => CalcVerySatisfiedRate();
  555. public double CalcVerySatisfiedRate()
  556. {
  557. if (VerySatisfiedCount == 0 || TotalSumCount == 0)
  558. {
  559. return 0.000;
  560. }
  561. return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
  562. }
  563. public string VerySatisfiedRateText => VerySatisfiedRate + "%";
  564. /// <summary>
  565. /// 满意数
  566. /// </summary>
  567. public int SatisfiedCount { get; set; }
  568. /// <summary>
  569. /// 满意率
  570. /// </summary>
  571. public double SatisfiedRate => CalcSatisfiedRate();
  572. public double CalcSatisfiedRate()
  573. {
  574. if (SatisfiedCount == 0 || TotalSumCount == 0)
  575. {
  576. return 0.000;
  577. }
  578. return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 3);
  579. }
  580. public string SatisfiedRateText => SatisfiedRate + "%";
  581. /// <summary>
  582. /// 视为满意数
  583. /// </summary>
  584. public int RegardedAsSatisfiedCount { get; set; }
  585. /// <summary>
  586. /// 视为满意率
  587. /// </summary>
  588. public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();
  589. public double CalcRegardedAsSatisfiedRate()
  590. {
  591. if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
  592. {
  593. return 0.000;
  594. }
  595. return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 3);
  596. }
  597. public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
  598. /// <summary>
  599. /// 默认满意数
  600. /// </summary>
  601. public int DefaultSatisfiedCount { get; set; }
  602. /// <summary>
  603. /// 默认满意率
  604. /// </summary>
  605. public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();
  606. public double CalcDefaultSatisfiedRate()
  607. {
  608. if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
  609. {
  610. return 0.000;
  611. }
  612. return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 3);
  613. }
  614. public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";
  615. /// <summary>
  616. /// 不满意数
  617. /// </summary>
  618. public int NoSatisfiedCount { get; set; }
  619. /// <summary>
  620. /// 不满意率
  621. /// </summary>
  622. public double NoSatisfiedRate => CalcNoSatisfiedRate();
  623. public double CalcNoSatisfiedRate()
  624. {
  625. if (NoSatisfiedCount == 0 || TotalSumCount == 0)
  626. {
  627. return 0.000;
  628. }
  629. return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 3);
  630. }
  631. public string NoSatisfiedRateText => NoSatisfiedRate + "%";
  632. /// <summary>
  633. /// 未做评价数
  634. /// </summary>
  635. public int NoEvaluateCount { get; set; }
  636. /// <summary>
  637. /// 未做评价率
  638. /// </summary>
  639. public double NoEvaluateRate => CalcNoEvaluateRate();
  640. public double CalcNoEvaluateRate()
  641. {
  642. if (NoEvaluateCount == 0 || TotalSumCount == 0)
  643. {
  644. return 0.000;
  645. }
  646. return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 3);
  647. }
  648. public string NoEvaluateRateText => NoEvaluateRate + "%";
  649. /// <summary>
  650. /// 未接通数
  651. /// </summary>
  652. public int NoPutThroughCount { get; set; }
  653. /// <summary>
  654. /// 未接通率
  655. /// </summary>
  656. public double NoPutThroughRate => CalcNoPutThroughRate();
  657. public double CalcNoPutThroughRate()
  658. {
  659. if (NoPutThroughCount == 0 || TotalSumCount == 0)
  660. {
  661. return 0.000;
  662. }
  663. return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 3);
  664. }
  665. public string NoPutThroughRateText => NoPutThroughRate + "%";
  666. }
  667. public class OrderSourceVo
  668. {
  669. /// <summary>
  670. /// 信件来源
  671. /// </summary>
  672. public string Source { get; set; }
  673. /// <summary>
  674. /// 数量
  675. /// </summary>
  676. public int Num { get; set; }
  677. /// <summary>
  678. /// 总数
  679. /// </summary>
  680. public int TotalSumCount { get; set; }
  681. /// <summary>
  682. /// 占比
  683. /// </summary>
  684. public double Rate => GetRate();
  685. public double GetRate()
  686. {
  687. if (Num == 0 || TotalSumCount == 0)
  688. {
  689. return 0.000;
  690. }
  691. return Math.Round((Num / (double)TotalSumCount) * 100, 2) ;
  692. }
  693. public string RateText => GetRate() + "%";
  694. }
  695. public class VisitAndHotspotSatisfactionStatisticsDto
  696. {
  697. public string HotspotId { get; set; }
  698. public string HotspotName { get; set; }
  699. /// <summary>
  700. /// 总数
  701. /// </summary>
  702. public int TotalSumCount { get; set; }
  703. /// <summary>
  704. /// 总满意度
  705. /// </summary>
  706. public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate + DefaultSatisfiedRate, 2);
  707. public string TotalSumRateText => TotalSumRate + "%";
  708. /// <summary>
  709. /// 非常满意数
  710. /// </summary>
  711. public int VerySatisfiedCount { get; set; }
  712. /// <summary>
  713. /// 非常满意Key
  714. /// </summary>
  715. public string VerySatisfiedKey => "5";
  716. /// <summary>
  717. /// 非常满意率
  718. /// </summary>
  719. public double VerySatisfiedRate => CalcVerySatisfiedRate();
  720. public double CalcVerySatisfiedRate()
  721. {
  722. if (VerySatisfiedCount == 0 || TotalSumCount == 0)
  723. {
  724. return 0;
  725. }
  726. return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
  727. }
  728. public string VerySatisfiedRateText => VerySatisfiedRate + "%";
  729. /// <summary>
  730. /// 满意数
  731. /// </summary>
  732. public int SatisfiedCount { get; set; }
  733. /// <summary>
  734. /// 满意Key
  735. /// </summary>
  736. public string SatisfiedKey => "4";
  737. /// <summary>
  738. /// 满意率
  739. /// </summary>
  740. public double SatisfiedRate => CalcSatisfiedRate();
  741. public double CalcSatisfiedRate()
  742. {
  743. if (SatisfiedCount == 0 || TotalSumCount == 0)
  744. {
  745. return 0;
  746. }
  747. return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 2);
  748. }
  749. public string SatisfiedRateText => SatisfiedRate + "%";
  750. /// <summary>
  751. /// 视为满意数
  752. /// </summary>
  753. public int RegardedAsSatisfiedCount { get; set; }
  754. /// <summary>
  755. /// 视为满意Key
  756. /// </summary>
  757. public string RegardedAsSatisfiedKey => "-1";
  758. /// <summary>
  759. /// 视为满意率
  760. /// </summary>
  761. public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();
  762. public double CalcRegardedAsSatisfiedRate()
  763. {
  764. if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
  765. {
  766. return 0;
  767. }
  768. return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 2);
  769. }
  770. public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
  771. /// <summary>
  772. /// 默认满意数
  773. /// </summary>
  774. public int DefaultSatisfiedCount { get; set; }
  775. /// <summary>
  776. /// 默认满意Key
  777. /// </summary>
  778. public string DefaultSatisfiedKey => "0";
  779. /// <summary>
  780. /// 默认满意率
  781. /// </summary>
  782. public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();
  783. public double CalcDefaultSatisfiedRate()
  784. {
  785. if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
  786. {
  787. return 0;
  788. }
  789. return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 2);
  790. }
  791. public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";
  792. /// <summary>
  793. /// 不满意数
  794. /// </summary>
  795. public int NoSatisfiedCount { get; set; }
  796. /// <summary>
  797. /// 不满意Key
  798. /// </summary>
  799. public string NoSatisfiedKey => "2";
  800. /// <summary>
  801. /// 不满意率
  802. /// </summary>
  803. public double NoSatisfiedRate => CalcNoSatisfiedRate();
  804. public double CalcNoSatisfiedRate()
  805. {
  806. if (NoSatisfiedCount == 0 || TotalSumCount == 0)
  807. {
  808. return 0;
  809. }
  810. return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 2);
  811. }
  812. public string NoSatisfiedRateText => NoSatisfiedRate + "%";
  813. /// <summary>
  814. /// 未做评价数
  815. /// </summary>
  816. public int NoEvaluateCount { get; set; }
  817. /// <summary>
  818. /// 未做评价Key
  819. /// </summary>
  820. public string NoEvaluateKey => "7";
  821. /// <summary>
  822. /// 未做评价率
  823. /// </summary>
  824. public double NoEvaluateRate => CalcNoEvaluateRate();
  825. public double CalcNoEvaluateRate()
  826. {
  827. if (NoEvaluateCount == 0 || TotalSumCount == 0)
  828. {
  829. return 0;
  830. }
  831. return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 2);
  832. }
  833. public string NoEvaluateRateText => NoEvaluateRate + "%";
  834. /// <summary>
  835. /// 未接通数
  836. /// </summary>
  837. public int NoPutThroughCount { get; set; }
  838. /// <summary>
  839. /// 未接通Key
  840. /// </summary>
  841. public string NoPutThroughKey => "6";
  842. /// <summary>
  843. /// 未接通率
  844. /// </summary>
  845. public double NoPutThroughRate => CalcNoPutThroughRate();
  846. public double CalcNoPutThroughRate()
  847. {
  848. if (NoPutThroughCount == 0 || TotalSumCount == 0)
  849. {
  850. return 0;
  851. }
  852. return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 2);
  853. }
  854. public string NoPutThroughRateText => NoPutThroughRate + "%";
  855. }
  856. public class OrderSourceHeaderVo {
  857. /// <summary>
  858. /// 日期
  859. /// </summary>
  860. public string? Time { get; set; }
  861. /// <summary>
  862. /// 日期(不显示)
  863. /// </summary>
  864. public string? TimeSort { get; set; }
  865. /// <summary>
  866. /// 小计
  867. /// </summary>
  868. public int? Subtotal => Phone + Web + Rests + Created + WeChat + App + WisdomYB + Platform + Platform12328 + MayorAndNetizens + MediaYB + Platform12345 + Interaction + ServiceYB + CityTransfer + Platform110 + NoService + Iyb;
  869. /// <summary>
  870. /// 电话
  871. /// </summary>
  872. public int? Phone { get; set; }
  873. /// <summary>
  874. /// 因特网
  875. /// </summary>
  876. public int? Web { get; set; }
  877. /// <summary>
  878. /// 其他
  879. /// </summary>
  880. public int? Rests { get; set; }
  881. /// <summary>
  882. /// 自建
  883. /// </summary>
  884. public int? Created { get; set; }
  885. /// <summary>
  886. /// 微信
  887. /// </summary>
  888. public int? WeChat { get; set; }
  889. /// <summary>
  890. /// APP
  891. /// </summary>
  892. public int? App { get; set; }
  893. /// <summary>
  894. /// 智慧宜宾
  895. /// </summary>
  896. public int? WisdomYB { get; set; }
  897. /// <summary>
  898. /// 综治平台
  899. /// </summary>
  900. public int? Platform { get; set; }
  901. /// <summary>
  902. /// 省12328平台
  903. /// </summary>
  904. public int? Platform12328 { get; set; }
  905. /// <summary>
  906. /// 市长和网民
  907. /// </summary>
  908. public int? MayorAndNetizens { get; set; }
  909. /// <summary>
  910. /// 宜宾融媒体
  911. /// </summary>
  912. public int? MediaYB { get; set; }
  913. /// <summary>
  914. /// 省12345平台
  915. /// </summary>
  916. public int? Platform12345 { get; set; }
  917. /// <summary>
  918. /// 省政民互动
  919. /// </summary>
  920. public int? Interaction { get; set; }
  921. /// <summary>
  922. /// 宜办事
  923. /// </summary>
  924. public int? ServiceYB { get; set; }
  925. /// <summary>
  926. /// 市州互转
  927. /// </summary>
  928. public int? CityTransfer { get; set; }
  929. /// <summary>
  930. /// 宜宾110平台
  931. /// </summary>
  932. public int? Platform110 { get; set; }
  933. /// <summary>
  934. /// 办不成事反映窗口
  935. /// </summary>
  936. public int? NoService { get; set; }
  937. // <summary>
  938. /// i宜宾
  939. /// </summary>
  940. public int? Iyb { get; set; }
  941. }
  942. public class OrderScreenApplyVo
  943. {
  944. /// <summary>
  945. /// 提起时间
  946. /// </summary>
  947. public string ApplyTime { get; set; }
  948. /// <summary>
  949. /// 提起人
  950. /// </summary>
  951. public string ApplyUserName { get; set; }
  952. /// <summary>
  953. /// 部门名称
  954. /// </summary>
  955. public string ApplyOrgName { get; set; }
  956. /// <summary>
  957. /// 数量
  958. /// </summary>
  959. public int ApplyNum { get; set; }
  960. }
  961. public class OrderScreenAuditVo {
  962. /// <summary>
  963. /// 审批人
  964. /// </summary>
  965. public string AuditName { get; set; }
  966. /// <summary>
  967. /// 审批数量
  968. /// </summary>
  969. public int AuditNum { get; set; }
  970. /// <summary>
  971. /// 退回数量
  972. /// </summary>
  973. public int AuditBackNum { get; set; }
  974. /// <summary>
  975. /// 小计
  976. /// </summary>
  977. public int Total => AuditNum + AuditBackNum;
  978. }
  979. public class OrderCenterAcceptVo: OrderCenterBaseVo
  980. {
  981. /// <summary>
  982. /// 日期
  983. /// </summary>
  984. public string Time { get; set; }
  985. }
  986. public class OrderCenterAcceptUserVo : OrderCenterBaseVo
  987. {
  988. /// <summary>
  989. /// 值班坐席
  990. /// </summary>
  991. public string AcceptUserName { get; set; }
  992. }
  993. public class OrderCenterAcceptHourVo : OrderCenterBaseVo
  994. {
  995. /// <summary>
  996. /// 时间段
  997. /// </summary>
  998. public string Hour { get; set; }
  999. }
  1000. public class OrderCenterBaseVo
  1001. {
  1002. /// <summary>
  1003. /// 受理总件
  1004. /// </summary>
  1005. public int AcceptNum { get; set; }
  1006. /// <summary>
  1007. /// 有效件
  1008. /// </summary>
  1009. public int ValidNum { get; set; }
  1010. /// <summary>
  1011. /// 重复件
  1012. /// </summary>
  1013. public int RepetitionNum { get; set; }
  1014. /// <summary>
  1015. /// 无效件
  1016. /// </summary>
  1017. public int InvalidNum { get; set; }
  1018. /// <summary>
  1019. /// 已办件
  1020. /// </summary>
  1021. public int HandleNum { get; set; }
  1022. /// <summary>
  1023. /// 待办件
  1024. /// </summary>
  1025. public int NoHandleNum { get; set; }
  1026. /// <summary>
  1027. /// 退回件
  1028. /// </summary>
  1029. public int BackNum { get; set; }
  1030. /// <summary>
  1031. /// 值班坐席
  1032. /// </summary>
  1033. public int DutyDeskNum { get; set; }
  1034. }
  1035. }