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- using System.Collections;
- using Hotline.CallCenter.Calls;
- using Hotline.Orders;
- using Hotline.Repository.SqlSugar.DataPermissions;
- using Hotline.Repository.SqlSugar.Extensions;
- using Hotline.Settings;
- using Hotline.Settings.Hotspots;
- using Hotline.Share.Dtos.Bi;
- using Hotline.Share.Dtos.CallCenter;
- using Hotline.Share.Dtos.Order;
- using Hotline.Share.Enums.CallCenter;
- using Hotline.Share.Enums.Order;
- using Hotline.Share.Requests;
- using Hotline.Share.Tools;
- using Microsoft.EntityFrameworkCore.Storage.ValueConversion.Internal;
- using SqlSugar;
- using System.Data;
- using System.Linq;
- using System.Linq.Dynamic.Core;
- using System.Net;
- using System.Reflection;
- using System.Reflection.Emit;
- using Hotline.Caching.Interfaces;
- using XF.Domain.Authentications;
- using XF.Domain.Dependency;
- using XF.Domain.Repository;
- using System.Collections.Generic;
- using Hotline.SeedData;
- using Hotline.Share.Notifications.NewRockCallCenter;
- using Hotline.Statistics;
- using System.Dynamic;
- using Hotline.Share.Dtos;
- using Org.BouncyCastle.Crypto.Fpe;
- namespace Hotline.Repository.SqlSugar.Orders
- {
- public class OrderRepository : BaseRepositoryWorkflow<Order>, IOrderRepository, IScopeDependency
- {
- private readonly IDataPermissionFilterBuilder _dataPermissionFilterBuilder;
- private readonly IRepository<OrderSendBackAudit> _orderSendBackAuditRepository;
- private readonly IRepository<OrderVisit> _orderVisitRepository;
- private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
- private readonly ISessionContext _sessionContext;
- private readonly ISystemSettingCacheManager _systemSettingCacheManager;
- private readonly IRepository<AiOrderVisitDetail> _aiOrderVisitDetailRepository;
- public OrderRepository(ISugarUnitOfWork<HotlineDbContext> uow,
- IDataPermissionFilterBuilder dataPermissionFilterBuilder,
- IRepository<OrderSendBackAudit> orderSendBackAuditRepository,
- IRepository<OrderVisit> orderVisitRepository,
- ISessionContext sessionContext,
- IRepository<OrderVisitDetail> orderVisitDetailRepository,
- ISystemSettingCacheManager systemSettingCacheManager,
- IRepository<AiOrderVisitDetail> aiOrderVisitDetailRepository
- ) : base(uow, dataPermissionFilterBuilder)
- {
- _dataPermissionFilterBuilder = dataPermissionFilterBuilder;
- _orderSendBackAuditRepository = orderSendBackAuditRepository;
- _orderVisitRepository = orderVisitRepository;
- _sessionContext = sessionContext;
- _orderVisitDetailRepository = orderVisitDetailRepository;
- _systemSettingCacheManager = systemSettingCacheManager;
- _aiOrderVisitDetailRepository = aiOrderVisitDetailRepository;
- }
- public async Task<string> AddOrderNavAsync(Order order, CancellationToken cancellationToken)
- {
- //弥补AddNav方法没有自动指派到创建人
- order.AssignToCreator(_dataPermissionFilterBuilder.DataPermissionManager);
- await AddNav(order).Include(d => d.OrderExtension).ExecuteCommandAsync();
- return order.Id;
- }
- /// <summary>
- /// 工单词库批量删除
- /// </summary>
- /// <param name="ids"></param>
- /// <param name="cancellationToken"></param>
- /// <returns></returns>
- public async Task RemoveOrderWrodBatchAsync(List<string> ids, CancellationToken cancellationToken)
- {
- await Db.Deleteable<OrderWord>().In(x => x.Id, ids).ExecuteCommandAsync(cancellationToken);
- }
- /// <summary>
- /// 工单观察批量删除
- /// </summary>
- /// <param name="ids"></param>
- /// <param name="cancellationToken"></param>
- /// <returns></returns>
- public async Task RemoveOrderObserveBatchAsync(List<string> ids, CancellationToken cancellationToken)
- {
- await Db.Deleteable<OrderObserve>().In(x => x.Id, ids).ExecuteCommandAsync(cancellationToken);
- }
- /// <summary>
- /// 工单终结批量删除
- /// </summary>
- /// <param name="ids"></param>
- /// <param name="cancellationToken"></param>
- /// <returns></returns>
- public async Task RemoveOrderFinalityBatchAsync(List<string> ids, CancellationToken cancellationToken)
- {
- await Db.Deleteable<OrderFinality>().In(x => x.Id, ids).ExecuteCommandAsync(cancellationToken);
- }
- public async Task OrderScreenRevisionVisit(string VisitId, bool canHandle, CancellationToken cancellationToken)
- {
- await Db.Updateable<OrderVisit>().SetColumns(x => x.IsCanHandle == canHandle).Where(x => x.Id == VisitId).ExecuteCommandAsync(cancellationToken);
- }
- public async Task FileAsync(Order order, CancellationToken cancellationToken)
- {
- await Db.Updateable<Order>().SetColumns(x => x.FileJson == order.FileJson).Where(x => x.Id == order.Id).ExecuteCommandAsync(cancellationToken);
- }
- private static object GetPropertyValue(object obj, string property)
- {
- PropertyInfo propertyInfo = obj.GetType().GetProperty(property);
- return propertyInfo.GetValue(obj, null);
- }
- public async Task<object> HotPortJoinOrgStatistics(DateTime StartTime, DateTime EndTime, bool IsCenter, string? OrgCode)
- {
- //查询一级热点
- var hotSpotList = await Db.Queryable<Hotspot>().Where(x => string.IsNullOrEmpty(x.ParentId)).ToListAsync();
- List<dynamic>? listReturn = new List<dynamic>();
- foreach (var item in hotSpotList)
- {
- var table = await Db.Queryable<Order>()
- .LeftJoin<SystemOrganize>((it, o) => it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == o.Id)
- .Where((it, o) => it.CreationTime >= StartTime && it.CreationTime <= EndTime)
- .WhereIF(IsCenter == false, (it, o) => o.Id.StartsWith(OrgCode))
- .GroupBy((it, o) => new
- {
- CurrentHandleOrgCode = (it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
- o.Name
- })
- .Select((it, o) => new
- {
- OrgCode = it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
- Count = SqlFunc.AggregateSum(SqlFunc.IIF(it.HotspotId.Substring(0, 2) == item.Id, 1, 0)),
- Key = item.Id,
- OrgName = o.Name,
- HotSorpName = item.HotSpotName
- }).ToPivotListAsync(x => x.Key, x => new { x.OrgCode, x.OrgName, x.HotSorpName }, x => x.Sum(x => x.Count));
- listReturn.AddRange(table);
- }
- return new { HotSpot = hotSpotList, Data = listReturn };
- }
- public ISugarQueryable<DepartmentalProcessingStatisticsDataDto> OrderUnionAll(ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t1,
- ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t2,
- ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t3,
- ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t4,
- ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t5,
- ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t6)
- {
- return Db.UnionAll(t1, t2, t3, t4, t5, t6)
- .GroupBy(p => new { p.OrgCode })
- .Select(p => new DepartmentalProcessingStatisticsDataDto
- {
- OrgCode = p.OrgCode,
- // OrderCountNum = SqlFunc.AggregateSum(p.OrderCountNum),
- YbOrderCountNum = SqlFunc.AggregateSum(p.YbOrderCountNum),
- ZbOrderCountNum = SqlFunc.AggregateSum(p.ZbOrderCountNum),
- Archived = SqlFunc.AggregateSum(p.Archived),
- ToBeArchived = SqlFunc.AggregateSum(p.ToBeArchived),
- WaitPublished = SqlFunc.AggregateSum(p.WaitPublished),
- PublishedOpen = SqlFunc.AggregateSum(p.PublishedOpen),
- PublishedNoOpen = SqlFunc.AggregateSum(p.PublishedNoOpen),
- YbOverdue = SqlFunc.AggregateSum(p.YbOverdue),
- ZbOverdue = SqlFunc.AggregateSum(p.ZbOverdue),
- CompleteOnTime = SqlFunc.AggregateSum(p.CompleteOnTime),
- HqybOverdue = SqlFunc.AggregateSum(p.HqybOverdue),
- HqzbOverdue = SqlFunc.AggregateSum(p.HqzbOverdue),
- DelayEnd = SqlFunc.AggregateSum(p.DelayEnd),
- DelayWait = SqlFunc.AggregateSum(p.DelayWait),
- OrderDelayCount = SqlFunc.AggregateSum(p.OrderDelayCount),
- ScreenCount = SqlFunc.AggregateSum(p.ScreenCount),
- ScreenApproval = SqlFunc.AggregateSum(p.ScreenApproval),
- ScreenPass = SqlFunc.AggregateSum(p.ScreenPass),
- ScreenNotPass = SqlFunc.AggregateSum(p.ScreenNotPass),
- SatisfactionCount = SqlFunc.AggregateSum(p.SatisfactionCount),
- NotSatisfactionCount = SqlFunc.AggregateSum(p.NotSatisfactionCount)
- })
- .MergeTable();
- }
- public ISugarQueryable<T> UnionAll<T>(params ISugarQueryable<T>[] queryables) where T : class
- {
- return Db.UnionAll(queryables);
- }
- /// <summary>
- /// 部门办件统计
- /// </summary>
- /// <param name="sql"></param>
- /// <returns></returns>
- public List<DepartmentalProcessingStatisticsDataDto> DepartmentalProcessingStatisticsNew(string sql)
- {
- return Db.Ado.SqlQuery<DepartmentalProcessingStatisticsDataDto>(sql);
- }
- /// <summary>
- /// 区域分时统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<object> OrderAreaTime(TimeSharingPagedKeywordRequest dto)
- {
- List<int> dts = new List<int>();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- AreaCode = p.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<SystemArea>()
- .LeftJoin(listOrder, (s, p) => s.Id == p.AreaCode)
- .Where((s, p) => s.Id.Length == 6 && s.Id != "510000")
- .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.AreaName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => s.Id)
- .Select((s, p) => new
- {
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AreaCode != null && p.AreaCode != "", 1, 0)),
- AreaCode = s.Id,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- AreaName = s.AreaName
- })
- .MergeTable();
- var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- .OrderBy(x => x.ColumnName)
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.AreaCode,
- p.count
- })
- .ToPivotListAsync(p => p.AreaCode, p => p.Hour, p => p.Sum(x => x.count));
- return list;
- }
- /// <summary>
- /// 区域分时统计--导出
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<DataTable> OrderAreaTimeExport(TimeSharingPagedKeywordRequest dto)
- {
- List<int> dts = new();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- AreaCode = p.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<SystemArea>()
- .LeftJoin(listOrder, (s, p) => s.Id == p.AreaCode)
- .Where((s, p) => s.Id.Length == 6 && s.Id != "510000")
- .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.AreaName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => s.Id)
- .Select((s, p) => new
- {
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AreaCode != null && p.AreaCode != "", 1, 0)),
- AreaCode = s.Id,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- AreaName = s.AreaName
- })
- .MergeTable();
- var dt = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- .OrderBy(x => x.ColumnName)
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.AreaName,
- p.count
- })
- .ToPivotTableAsync(p => p.AreaName, p => p.Hour, p => p.Sum(x => x.count));
- return InitDatatTable(dt, dto.AddColumnName);
- }
- /// <summary>
- /// 热点类型分时统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<object> OrderHotspotTime(TimeSharingPagedKeywordRequest dto)
- {
- List<int> dts = new List<int>();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- HotspotCode = p.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")),
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<Hotspot>()
- .LeftJoin(listOrder, (s, p) => s.Id == p.HotspotCode)
- .Where((s, p) => s.Id.Length == 2 && (s.ParentId == null || s.ParentId == ""))
- .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.HotSpotName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => s.Id)
- .Select((s, p) => new
- {
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.HotspotCode != null && p.HotspotCode != "", 1, 0)),
- HotspotCode = s.Id,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- HotSpotName = s.HotSpotName
- })
- .MergeTable();
- var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- .OrderBy(x => x.ColumnName)
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.HotspotCode,
- p.count
- })
- .ToPivotListAsync(p => p.HotspotCode, p => p.Hour, p => p.Sum(x => x.count));
- return list;
- }
- /// <summary>
- /// 热点类型分时统计---导出
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<DataTable> OrderHotspotTimeExport(TimeSharingPagedKeywordRequest dto)
- {
- List<int> dts = new();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- HotspotCode = p.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")),
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<Hotspot>()
- .LeftJoin(listOrder, (s, p) => s.Id == p.HotspotCode)
- .Where((s, p) => s.Id.Length == 2 && (s.ParentId == null || s.ParentId == ""))
- .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.HotSpotName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => s.Id)
- .Select((s, p) => new
- {
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.HotspotCode != null && p.HotspotCode != "", 1, 0)),
- HotspotCode = s.Id,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- HotSpotName = s.HotSpotName
- })
- .MergeTable();
- var dt = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- .OrderBy(x => x.ColumnName)
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.HotSpotName,
- p.count
- })
- .ToPivotTableAsync(p => p.HotSpotName, p => p.Hour, p => p.Sum(x => x.count));
- return InitDatatTable(dt, dto.AddColumnName);
- }
- /// <summary>
- /// 受理类型分时统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<object> OrderAcceptanceTime(TimeSharingPagedKeywordRequest dto)
- {
- List<int> dts = new List<int>();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- AcceptTypeCode = p.AcceptTypeCode,
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<SystemDicData>()
- .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.AcceptTypeCode)
- .Where((s, p) => s.DicTypeCode == "AcceptType")
- .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => s.DicDataValue)
- .Select((s, p) => new
- {
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AcceptTypeCode != null && p.AcceptTypeCode != "", 1, 0)),
- DicDataValue = s.DicDataValue,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- DicDataName = s.DicDataName
- })
- .MergeTable();
- var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- //.Where((x,p)=> !string.IsNullOrEmpty(p.DicDataValue))
- .OrderBy((x,p) => x.ColumnName )
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.DicDataValue,
- p.count
- })
- .MergeTable()
- .ToPivotTableAsync(p => p.DicDataValue, p => p.Hour, p => p.Sum(x => x.count));
- var col = list.Columns.Contains("Column1");
- if (col)
- {
- list.Columns.Remove("Column1");
- }
- var dtList = list.Clone();
- if (await Db.Queryable<StatisticsPurTypeSatisfied>().Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime).AnyAsync())
- {
- // 老系统数据
- var oldData = await Db.Queryable<StatisticsPurTypeSatisfied>()
- .Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime)
- .GroupBy(x => x.Month)
- .Select(x => new
- {
- Hour = x.Month.ToString() + ":00 - " + x.Month.ToString() + ":59",
- _1 = SqlFunc.AggregateSum(x.Opinion),
- _2 = SqlFunc.AggregateSum(x.PeopleHelp),
- _3 = SqlFunc.AggregateSum(x.PollutionReporting),
- _10 = SqlFunc.AggregateSum(x.Consult),
- _15 = SqlFunc.AggregateSum(x.Suggest),
- _20 = SqlFunc.AggregateSum(x.SeekHelp),
- _25 = SqlFunc.AggregateSum(x.Praise),
- _30 = SqlFunc.AggregateSum(x.Report),
- _35 = SqlFunc.AggregateSum(x.Complaint),
- _40 = SqlFunc.AggregateSum(x.Rests) + SqlFunc.AggregateSum(x.Invalid),
- _50 = SqlFunc.AggregateSum(x.Epidemic),
- _SB = SqlFunc.AggregateSum(x.Declare),
- }).ToDataTableAsync();
- #region 处理数据
- foreach (DataColumn column in dtList.Columns)
- {
- if (column.ColumnName != "Hour") column.DataType = typeof(Int64);
- }
- for (int i = 0; i < list.Rows.Count; i++)
- {
- DataRow newRow = dtList.NewRow();
- for (int j = 0; j < list.Columns.Count; j++)
- {
- if (oldData.Columns[j].ColumnName == "Hour")
- {
- newRow[j] = list.Rows[i][j];
- }
- else
- {
- var num = string.IsNullOrEmpty(list.Rows[i][j].ToString()) ? 0 : int.Parse(list.Rows[i][j].ToString());
- var oldRow = oldData.Select("Hour ='" + list.Rows[i]["Hour"] + "'").FirstOrDefault();
- var oldColName = "_" + dtList.Columns[j].ColumnName;
- var allNum = oldRow == null ? num : oldRow.Field<Int64>(oldColName) + num;
- newRow[j] = allNum;
- }
- }
- dtList.Rows.Add(newRow);
- }
- #endregion
- }
- return ToDynamicList(dtList);
- }
- public static List<dynamic> ToDynamicList( DataTable dt)
- {
- List<dynamic> dynamicList = new List<dynamic>();
- foreach (DataRow row in dt.Rows)
- {
- dynamic dynamicObj = new ExpandoObject();
- var expandoDict = (IDictionary<string, object>)dynamicObj;
- foreach (DataColumn column in dt.Columns)
- {
- expandoDict[column.ColumnName] = row[column];
- }
- dynamicList.Add(dynamicObj);
- }
- return dynamicList;
- }
- /// <summary>
- /// 受理类型分时统计---导出
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<DataTable> OrderAcceptanceTimeExport(TimeSharingPagedKeywordRequest dto, List<Kv> title)
- {
- List<int> dts = new();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- AcceptTypeCode = p.AcceptTypeCode,
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<SystemDicData>()
- .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.AcceptTypeCode)
- .Where((s, p) => s.DicTypeCode == "AcceptType")
- .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => s.DicDataValue)
- .Select((s, p) => new
- {
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AcceptTypeCode != null && p.AcceptTypeCode != "", 1, 0)),
- DicDataValue = s.DicDataValue,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- DicDataName = s.DicDataName
- })
- .MergeTable();
- var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- .OrderBy(x => x.ColumnName)
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.DicDataName,
- p.count
- })
- .ToPivotTableAsync(p => p.DicDataName, p => p.Hour, p => p.Sum(x => x.count));
- var dtList = list.Clone();
- if (await Db.Queryable<StatisticsPurTypeSatisfied>().Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime).AnyAsync())
- {
- // 老系统数据
- var oldData = await Db.Queryable<StatisticsPurTypeSatisfied>()
- .Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime)
- .GroupBy(x => x.Month)
- .Select(x => new
- {
- Hour = x.Month.ToString() + ":00 - " + x.Month.ToString() + ":59",
- _1 = SqlFunc.AggregateSum(x.Opinion),
- _2 = SqlFunc.AggregateSum(x.PeopleHelp),
- _3 = SqlFunc.AggregateSum(x.PollutionReporting),
- _10 = SqlFunc.AggregateSum(x.Consult),
- _15 = SqlFunc.AggregateSum(x.Suggest),
- _20 = SqlFunc.AggregateSum(x.SeekHelp),
- _25 = SqlFunc.AggregateSum(x.Praise),
- _30 = SqlFunc.AggregateSum(x.Report),
- _35 = SqlFunc.AggregateSum(x.Complaint),
- _40 = SqlFunc.AggregateSum(x.Rests) + SqlFunc.AggregateSum(x.Invalid),
- _50 = SqlFunc.AggregateSum(x.Epidemic),
- _SB = SqlFunc.AggregateSum(x.Declare),
- }).ToDataTableAsync();
- #region 处理数据
- foreach (var item in title)
- {
- var isColumn = oldData.Columns.Contains("_"+item.Key);
- if (isColumn)
- {
- oldData.Columns["_" + item.Key].ColumnName = item.Value;
- }
- }
- foreach (DataColumn col in dtList.Columns)
- {
- if (col.ColumnName != "Hour") col.DataType = typeof(Int64);
- }
- for (int i = 0; i < list.Rows.Count; i++)
- {
- DataRow newRow = dtList.NewRow();
- for (int j = 0; j < list.Columns.Count; j++)
- {
- if (oldData.Columns[j].ColumnName == "Hour")
- {
- newRow[j] = list.Rows[i][j];
- }
- else
- {
- var num = string.IsNullOrEmpty(list.Rows[i][j].ToString()) ? 0 : int.Parse(list.Rows[i][j].ToString());
- var oldRow = oldData.Select("Hour ='"+ list.Rows[i]["Hour"] + "'").FirstOrDefault();
- //var oldColName = "_" + dtList.Columns[j].ColumnName;
- var allNum = oldRow == null ? num : oldRow.Field<Int64>(dtList.Columns[j].ColumnName) + num;
- newRow[j] = allNum;
- }
- }
- dtList.Rows.Add(newRow);
- }
- #endregion
- }
- return InitDatatTable(dtList, dto.AddColumnName);
- }
- /// <summary>
- /// 信件来源分时统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<object> OrderSourceTime(TimeSharingPagedKeywordRequest dto)
- {
- List<int> dts = new List<int>();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- SourceChannelCode = p.SourceChannelCode,
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<SystemDicData>()
- .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
- .Where((s, p) => s.DicTypeCode == "SourceChannel")
- .GroupBy((s, p) => new
- {
- DicDataValue = s.DicDataValue,
- DicDataName = s.DicDataName,
- Hour = p.Hour,
- })
- .OrderBy((s, p) => s.DicDataValue)
- .Select((s, p) => new
- {
- Count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
- DicDataValue = s.DicDataValue,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- DicDataName = s.DicDataName
- })
- .MergeTable();
- var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- .OrderBy(x => x.ColumnName)
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.DicDataValue,
- p.Count
- })
- .ToPivotListAsync(p => p.DicDataValue, p => p.Hour, p => p.Sum(x => x.Count));
- return list;
- }
- /// <summary>
- /// 信件来源分时统计---导出
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<DataTable> OrderSourceTimeExport(TimeSharingPagedKeywordRequest dto)
- {
- List<int> dts = new();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- SourceChannelCode = p.SourceChannelCode,
- Hour = p.CreationTime.Hour.ToString()
- })
- .MergeTable();
- var listOrg = Db.Queryable<SystemDicData>()
- .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
- .Where((s, p) => s.DicTypeCode == "SourceChannel")
- .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => s.DicDataValue)
- .Select((s, p) => new
- {
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
- DicDataValue = s.DicDataValue,
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- DicDataName = s.DicDataName
- })
- .MergeTable();
- var dt = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
- .OrderBy(x => x.ColumnName)
- .Select((x, p) => new
- {
- Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
- p.DicDataName,
- p.count
- })
- .ToPivotTableAsync(p => p.DicDataName, p => p.Hour, p => p.Sum(x => x.count));
- return InitDatatTable(dt, dto.AddColumnName);
- }
- /// <summary>
- /// 信件来源统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<object> OrderSource(QueryOrderSourceRequest dto)
- {
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- SourceChannelCode = p.SourceChannelCode,
- Hour = p.CreationTime.ToString("yyyy-MM-dd")
- })
- .MergeTable();
- var listOrg = await Db.Queryable<SystemDicData>()
- .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
- .Where((s, p) => s.DicTypeCode == "SourceChannel")
- .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => p.Hour)
- .Select((s, p) => new
- {
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
- DicDataValue = s.DicDataValue,
- DicDataName = s.DicDataName
- })
- .ToPivotListAsync(p => p.DicDataValue, p => p.Hour, p => p.Sum(x => x.count));
- return listOrg;
- }
- /// <summary>
- /// 信件来源统计---导出
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<DataTable> OrderSourceExport(QueryOrderSourceRequest dto)
- {
- var listOrder = Db.Queryable<Order>()
- .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
- .Select(p => new
- {
- SourceChannelCode = p.SourceChannelCode,
- Hour = p.CreationTime.ToString("yyyy-MM-dd")
- })
- .MergeTable();
- var listOrg = await Db.Queryable<SystemDicData>()
- .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
- .Where((s, p) => s.DicTypeCode == "SourceChannel")
- .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
- .GroupBy((s, p) => p.Hour)
- .OrderBy((s, p) => p.Hour)
- .Select((s, p) => new
- {
- Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
- count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
- DicDataValue = s.DicDataValue,
- DicDataName = s.DicDataName
- })
- .ToPivotTableAsync(p => p.DicDataName, p => p.Hour, p => p.Sum(x => x.count));
- listOrg.Columns["Hour"].ColumnName = "日期";
- if (listOrg.Rows[0][listOrg.Rows.Count - 1] == "0")
- listOrg.Rows[listOrg.Rows.Count - 1].Delete();
- return InitDatatTable(listOrg, dto.AddColumnName);
- }
- /// <summary>
- /// 处理导出数据
- /// </summary>
- /// <param name="dt"></param>
- /// <param name="AddColumnName"></param>
- /// <returns></returns>
- public DataTable InitDatatTable(DataTable dt, List<string> AddColumnName)
- {
- //修改列名
- if (dt.Columns.Contains("Hour"))
- dt.Columns["Hour"].ColumnName = "时间段";
- //增加小计
- DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
- dt.Columns.Add(totalColumn);
- if (dt.Columns.Contains("Column1"))
- dt.Columns.Remove("Column1");
- //计算小计
- for (int i = 0; i < dt.Rows.Count; i++)
- {
- int sumcount = 0;
- for (int j = 1; j < dt.Columns.Count - 1; j++)
- {
- sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
- }
- dt.Rows[i][dt.Columns.Count - 1] = sumcount;
- }
- //增加合计
- DataRow totalRow = dt.NewRow();
- if (dt.Columns[0].ColumnName == "日期") totalRow["日期"] = "合计";
- else totalRow["时间段"] = "合计";
- for (int i = 1; i < dt.Columns.Count; i++)
- {
- int sumcount = 0;
- for (int j = 0; j < dt.Rows.Count; j++)
- {
- sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
- }
- totalRow[i] = sumcount;
- }
- dt.Rows.Add(totalRow);
- //创建新表
- DataTable dt2 = new DataTable();
- //添加表头
- foreach (var item in AddColumnName)
- {
- if (dt.Columns.Contains(item))
- dt2.Columns.Add(item);
- }
- //处理数据
- foreach (DataRow sourceRow in dt.Rows)
- {
- DataRow targetRow = dt2.NewRow();
- foreach (var item in AddColumnName)
- {
- targetRow[item] = sourceRow[item];
- }
- dt2.Rows.Add(targetRow);
- }
- return dt2;
- }
- /// <summary>
- /// 热点区域明细
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public ISugarQueryable<HotspotAndAreaStatisticsDetailDto> HotspotAndAreaStatisticsDetail(HotspotAndAreaStatisticsDetailReq dto)
- {
- var query = Db.Queryable<Order>()
- //.Includes(x => x.OrderScreens.OrderByDescending(x => x.CreationTime).FirstOrDefault())
- .Where(x => x.HotspotId.StartsWith(dto.HotspotId) && x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
- .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), x => x.AreaCode.StartsWith(dto.AreaCode))
- .Select(x => new HotspotAndAreaStatisticsDetailDto
- {
- Id = x.Id,
- Status = x.Status,
- SourceChannel = x.SourceChannel,
- ActualHandleStepName = x.ActualHandleStepName,
- ReTransactNum = x.ReTransactNum,
- IsUrgent = x.IsUrgent,
- OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(d => d.OrderId == x.Id).OrderByDesc(d => d.CreationTime).Select(d => d.Status),
- No = x.No,
- CreationTime = x.CreationTime,
- Title = x.Title,
- ExpiredTime = x.ExpiredTime,
- ActualHandleOrgName = x.ActualHandleOrgName,
- FiledTime = x.FiledTime,
- ActualHandleTime = x.ActualHandleTime,
- AcceptType = x.AcceptType,
- HotspotName = x.HotspotName,
- AcceptorName = x.AcceptorName,
- NearlyExpiredTime = x.NearlyExpiredTime,
- NearlyExpiredTimeOne = x.NearlyExpiredTimeOne
- }).OrderByDescending(x => x.CreationTime);
- return query;
- }
- /// <summary>
- /// 受理类型明细
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public ISugarQueryable<HotspotAndAreaStatisticsDetailDto> AcceptTypeStatisticsByDateDetail(AcceptTypeStatisticsByDateDetailReq dto)
- {
- string Date = dto.Date.ToString("yyyy-MM-dd");
- var query = Db.Queryable<Order>()
- //.Includes(x => x.OrderScreens.OrderByDescending(x => x.CreationTime).FirstOrDefault())
- .Where(x => x.AcceptTypeCode == dto.AcceptTypeCode && x.CreationTime.ToString("yyyy-MM-dd") == Date)
- .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No == dto.No)
- .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title))
- .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), x => x.ActualHandleOrgName.Contains(dto.ActualHandleOrgName))
- .Select(x => new HotspotAndAreaStatisticsDetailDto
- {
- Id = x.Id,
- Status = x.Status,
- SourceChannel = x.SourceChannel,
- ActualHandleStepName = x.ActualHandleStepName,
- ReTransactNum = x.ReTransactNum,
- IsUrgent = x.IsUrgent,
- OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(d => d.OrderId == x.Id).OrderByDesc(d => d.CreationTime).Select(d => d.Status),
- No = x.No,
- CreationTime = x.CreationTime,
- Title = x.Title,
- ExpiredTime = x.ExpiredTime,
- ActualHandleOrgName = x.ActualHandleOrgName,
- FiledTime = x.FiledTime,
- ActualHandleTime = x.ActualHandleTime,
- AcceptType = x.AcceptType,
- HotspotName = x.HotspotName,
- AcceptorName = x.AcceptorName,
- NearlyExpiredTime = x.NearlyExpiredTime,
- NearlyExpiredTimeOne = x.NearlyExpiredTimeOne
- }).OrderByDescending(x => x.CreationTime);
- return query;
- }
- /// <summary>
- /// 根据时间查询受理类型统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<(List<SystemDicData> acceptType, object items)> AcceptTypeStatisticsByDate(AcceptTypeStatisticsByDateReq dto)
- {
- //处理时间
- var diffDays = (dto.EndTime - dto.StartTime).Days;
- List<string> dateList = new List<string>();
- for (int i = 0; i <= diffDays; i++)
- {
- dateList.Add(dto.StartTime.AddDays(i).ToString("yyyy-MM-dd"));
- }
- //第一列
- var dateQuery = Db.Reportable(dateList).ToQueryable<string>().MergeTable();
- //表头
- var acceptTypeList = Db.Queryable<SystemDicData>().Where(x => x.DicTypeCode == SysDicTypeConsts.AcceptType).MergeTable();
- //工单
- var orderList = Db.Queryable<Order>()
- .Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
- .WhereIF(!string.IsNullOrEmpty(dto.Gateway), x => x.TransferPhone == dto.Gateway)
- .Select(x => new
- {
- Date = x.CreationTime.ToString("yyyy-MM-dd"),
- AcceptTypeCode = x.AcceptTypeCode,
- })
- .MergeTable();
- //时间关联工单
- var dateAndOrderList = dateQuery.LeftJoin(orderList, (it, o) => it.ColumnName == o.Date)
- .Where((it, o) => string.IsNullOrEmpty(o.AcceptTypeCode) == false)
- .GroupBy((it, o) => new
- {
- it.ColumnName,
- o.AcceptTypeCode,
- })
- .Select((it, o) => new
- {
- Date = it.ColumnName,
- AcceptTypeCode = o.AcceptTypeCode,
- Count = SqlFunc.AggregateCount(o.AcceptTypeCode)
- }).MergeTable();
- //类型关联工单
- var returnList = await acceptTypeList.LeftJoin(dateAndOrderList, (it, o) => it.DicDataValue == o.AcceptTypeCode)
- .Where((it, o) => o.Date != null)
- .GroupBy((it, o) => new
- {
- o.Date,
- it.DicDataValue,
- })
- .OrderBy((it, o) => o.Date)
- .Select((it, o) => new
- {
- Date = o.Date,
- AcceptTypeCode = it.DicDataValue,
- Count = SqlFunc.AggregateSum(o.Count)
- })
- .ToPivotListAsync(q => q.AcceptTypeCode, q => new { q.Date }, q => q.Sum(x => x.Count));
- //表头
- var acceptTypeTitleList = await Db.Queryable<SystemDicData>().Where(x => x.DicTypeCode == SysDicTypeConsts.AcceptType).ToListAsync();
- return (acceptTypeTitleList, returnList);
- }
- /// <summary>
- /// 根据时间查询受理类型统计-导出
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<DataTable> AcceptTypeStatisticsByDateExport(AcceptTypeStatisticsByDateReq dto)
- {
- //处理时间
- var diffDays = (dto.EndTime - dto.StartTime).Days;
- List<string> dateList = new List<string>();
- for (int i = 0; i <= diffDays; i++)
- {
- dateList.Add(dto.StartTime.AddDays(i).ToString("yyyy-MM-dd"));
- }
- //第一列
- var dateQuery = Db.Reportable(dateList).ToQueryable<string>().MergeTable();
- //表头
- var acceptTypeList = Db.Queryable<SystemDicData>().Where(x => x.DicTypeCode == SysDicTypeConsts.AcceptType).MergeTable();
- //工单
- var orderList = Db.Queryable<Order>()
- .Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
- .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
- .WhereIF(!string.IsNullOrEmpty(dto.Gateway), x => x.TransferPhone == dto.Gateway)
- .Select(x => new
- {
- Date = x.CreationTime.ToString("yyyy-MM-dd"),
- AcceptTypeCode = x.AcceptTypeCode,
- })
- .MergeTable();
- //时间关联工单
- var dateAndOrderList = dateQuery.LeftJoin(orderList, (it, o) => it.ColumnName == o.Date)
- .Where((it, o) => string.IsNullOrEmpty(o.AcceptTypeCode) == false)
- .GroupBy((it, o) => new
- {
- it.ColumnName,
- o.AcceptTypeCode,
- })
- .Select((it, o) => new
- {
- Date = it.ColumnName,
- AcceptTypeCode = o.AcceptTypeCode,
- Count = SqlFunc.AggregateCount(o.AcceptTypeCode)
- }).MergeTable();
- //类型关联工单
- var returnList = await acceptTypeList.LeftJoin(dateAndOrderList, (it, o) => it.DicDataValue == o.AcceptTypeCode)
- .Where((it, o) => o.Date != null)
- .GroupBy((it, o) => new
- {
- o.Date,
- it.DicDataValue,
- it.DicDataName
- })
- .OrderBy((it, o) => o.Date)
- .Select((it, o) => new
- {
- Date = o.Date,
- AcceptTypeCode = it.DicDataValue,
- AcceptType = it.DicDataName,
- Count = SqlFunc.AggregateSum(o.Count)
- })
- .ToPivotTableAsync(q => q.AcceptType, q => new { q.Date }, q => q.Sum(x => x.Count));
- return returnList;
- }
- public DataTable InitAcceptTypeTable(DataTable dt, List<string> AddColumnName)
- {
- //修改列名
- if (dt.Columns.Contains("Date"))
- dt.Columns["Date"].ColumnName = "日期";
- //增加小计
- DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
- dt.Columns.Add(totalColumn);
- if (dt.Columns.Contains("Column1"))
- dt.Columns.Remove("Column1");
- //计算小计
- for (int i = 0; i < dt.Rows.Count; i++)
- {
- int sumcount = 0;
- for (int j = 1; j < dt.Columns.Count - 1; j++)
- {
- sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
- }
- dt.Rows[i][dt.Columns.Count - 1] = sumcount;
- }
- //增加合计
- DataRow totalRow = dt.NewRow();
- if (dt.Columns[0].ColumnName == "Date") totalRow["Date"] = "合计";
- else totalRow["日期"] = "合计";
- for (int i = 1; i < dt.Columns.Count; i++)
- {
- int sumcount = 0;
- for (int j = 0; j < dt.Rows.Count; j++)
- {
- sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
- }
- totalRow[i] = sumcount;
- }
- dt.Rows.Add(totalRow);
- //创建新表
- DataTable dt2 = new DataTable();
- //添加表头
- foreach (var item in AddColumnName)
- {
- dt2.Columns.Add(item);
- }
- //处理数据
- foreach (DataRow sourceRow in dt.Rows)
- {
- DataRow targetRow = dt2.NewRow();
- foreach (var item in AddColumnName)
- {
- try
- {
- targetRow[item] = sourceRow[item];
- }
- catch
- {
- targetRow[item] = 0;
- }
- }
- dt2.Rows.Add(targetRow);
- }
- return dt2;
- }
- /// <summary>
- /// 中心受理统计(时间段)
- /// </summary>
- /// <returns></returns>
- public ISugarQueryable<OrderCenterAcceptHourVo> OrderCenterAcceptHour(OrderCenterAcceptPagedRequest dto)
- {
- if (dto.EndTime.HasValue)
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var sendBack = _orderSendBackAuditRepository.Queryable()
- .Where(x => x.State == ESendBackAuditState.End)
- .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
- List<int> dts = new();
- for (int i = 0; i < 24; i++)
- {
- dts.Add(i);
- }
- var listHour = Db.Reportable(dts).ToQueryable<int>();
- var data = Db.Queryable<Order>()
- .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
- .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
- .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
- .GroupBy(d => d.CreationTime.Hour.ToString())
- .Select((d, s) => new OrderCenterAcceptHourVo
- {
- Hour = d.CreationTime.Hour.ToString(),
- AcceptNum = SqlFunc.AggregateCount(1),
- ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
- RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
- InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
- HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
- NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
- BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0)),
- DutyDeskNum = SqlFunc.AggregateDistinctCount(d.AcceptorId)
- });
- var query = listHour.LeftJoin(data, (h, d) => h.ColumnName.ToString() == d.Hour)
- .GroupBy((h, d) => h.ColumnName)
- .OrderBy((h, d) => h.ColumnName)
- .Select((h, d) => new OrderCenterAcceptHourVo
- {
- Hour = h.ColumnName.ToString() + ":00 - " + h.ColumnName.ToString() + ":59",
- AcceptNum = SqlFunc.AggregateSum(d.AcceptNum),
- ValidNum = SqlFunc.AggregateSum(d.ValidNum),
- RepetitionNum = SqlFunc.AggregateSum(d.RepetitionNum),
- InvalidNum = SqlFunc.AggregateSum(d.InvalidNum),
- HandleNum = SqlFunc.AggregateSum(d.HandleNum),
- NoHandleNum = SqlFunc.AggregateSum(d.NoHandleNum),
- BackNum = SqlFunc.AggregateSum(d.BackNum),
- DutyDeskNum = SqlFunc.AggregateSum(d.DutyDeskNum)
- });
- return query;
- }
- public ISugarQueryable<SelectOrderId> OrderListUnionAll(ISugarQueryable<SelectOrderId> t1, ISugarQueryable<SelectOrderId> t2)
- {
- return Db.UnionAll(t1, t2).Select(it => new SelectOrderId { Id = it.Id }).MergeTable();
- }
- /// <summary>
- /// 数据清单
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public ISugarQueryable<OrderDataInventoryRep> OrderDataInventory(OrderDataInventoryReq dto)
- {
- dto.EndTime = dto.EndTime.AddDays(1).AddSeconds(-1);
- var result = Db.Queryable<Order>()
- //.Includes(x => x.OrderScreens.OrderByDescending(x => x.CreationTime).FirstOrDefault(),it=>it.Status)
- //.Includes(x => x.OrderVisits.Where(x => x.VisitState == EVisitState.Visited).FirstOrDefault(),it=>it.OrderVisitDetails)
- .Where(x => x.CreationTime >= dto.StartTime) //开始时间
- .Where(x => x.CreationTime <= dto.EndTime)//开始时间
- .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No == dto.No) //工单编号
- .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title)) //工单标题
- .WhereIF(dto.OrderStatus.HasValue, x => x.Status == dto.OrderStatus) //工单状态
- .WhereIF(!string.IsNullOrEmpty(dto.Channel), x => x.SourceChannelCode == dto.Channel) //来源渠道
- .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), x => x.TransferPhone == dto.TransferPhone!) //转接号码
- .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), x => x.CurrentStepCode.Contains(dto.CurrentStepCode)) //当前节点
- .WhereIF(dto.ScreenStatus.HasValue, x => x.OrderScreens.Any(x => x.Status == dto.ScreenStatus)) //甄别状态
- .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), x => x.ProvinceNo == dto.ProvinceNo)//省工单编号
- .WhereIF(dto.ExpiredTimeStart.HasValue, x => x.ExpiredTime >= dto.ExpiredTimeStart) //期满时间开始
- .WhereIF(dto.ExpiredTimeEnd.HasValue, x => x.ExpiredTime <= dto.ExpiredTimeEnd.Value.AddDays(1).AddSeconds(-1)) //期满时间结束
- .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.OrgLevelOneName.Contains(dto.OrgLevelOneName))//一级部门名称
- .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelTwoName), x => x.OrgLevelTwoName.Contains(dto.OrgLevelTwoName)) //二级部门名称
- .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgId), x => x.CurrentHandleOrgId.Contains(dto.CurrentHandleOrgId)) //接办部门
- .WhereIF(dto.FiledTimeStart.HasValue, x => x.FiledTime >= dto.FiledTimeStart) //办结时间开始
- .WhereIF(dto.FiledTimeEnd.HasValue, x => x.FiledTime <= dto.FiledTimeEnd.Value.AddDays(1).AddSeconds(-1)) //办结时间结束
- .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.AcceptTypeCode == dto.AcceptType)//受理类型
- .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), x => x.HotspotSpliceName != null && x.HotspotSpliceName.Contains(dto.Hotspot)) //热点分类
- .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), x => x.AreaCode == dto.AreaCode)//区域
- .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), x => x.AcceptorName == dto.NameOrNo! || x.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
- .WhereIF(!string.IsNullOrEmpty(dto.FromName), x => x.FromName.Contains(dto.FromName)) //来电人姓名
- .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), x => x.FromPhone == dto.FromPhone) //来电号码
- .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), x => x.Contact == dto.PhoneNo!) //联系电话
- .WhereIF(dto.IdentityType.HasValue, x => x.IdentityType == dto.IdentityType) //来电主体
- .WhereIF(dto.FromGender.HasValue, x => x.FromGender == dto.FromGender) //来电性别
- //.WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.PushTypeCode == dto.PushTypeCode)//推送分类
- .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.OrderPushTypes.Any(opt => opt.PushTypeCode == dto.PushTypeCode))//推送分类
- .WhereIF(dto.ExpiredStatus.HasValue && dto.ExpiredStatus == EExpiredStatusEx.Normal, x => (x.ExpiredTime.HasValue && DateTime.Now < x.ExpiredTime && x.Status >= EOrderStatus.Filed) || (x.NearlyExpiredTime.HasValue && DateTime.Now < x.NearlyExpiredTime && x.Status < EOrderStatus.Filed)) //超期状态:正常
- .WhereIF(dto.ExpiredStatus.HasValue && dto.ExpiredStatus == EExpiredStatusEx.GoingToExpired, x => (x.Status < EOrderStatus.Filed && DateTime.Now > x.NearlyExpiredTime && DateTime.Now < x.ExpiredTime) || (x.Status >= EOrderStatus.Filed && x.FiledTime > x.NearlyExpiredTime && x.FiledTime < x.ExpiredTime)) // 超期状态:即将超期
- .WhereIF(dto.ExpiredStatus.HasValue && dto.ExpiredStatus == EExpiredStatusEx.Expired, x => (x.Status < EOrderStatus.Filed && DateTime.Now > x.ExpiredTime) || (x.Status >= EOrderStatus.Filed && x.FiledTime > x.ExpiredTime))
- .Select(x => new OrderDataInventoryRep()
- {
- Id = x.Id,
- OrderStatus = x.Status,
- ActualHandleTime = x.ActualHandleTime,
- NearlyExpiredTime = x.NearlyExpiredTime,
- SourceChannel = x.SourceChannel,
- TransferPhone = x.TransferPhone,
- CurrentStepName = x.CurrentStepName,
- ReTransactNum = x.ReTransactNum,
- //甄别状态
- OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status), //x.OrderScreens.FirstOrDefault().Status,
- No = x.No,
- ProvinceNo = x.ProvinceNo,
- CreationTime = x.CreationTime,
- Title = x.Title,
- ExpiredTime = x.ExpiredTime,
- OrgLevelOneName = x.OrgLevelOneName,
- OrgLevelTwoName = x.OrgLevelTwoName,
- CurrentHandleOrgName = x.CurrentHandleOrgName,
- FiledTime = x.FiledTime,
- AcceptType = x.AcceptType,
- HotspotName = x.HotspotName,
- HotspotSpliceName = x.HotspotSpliceName,
- AreaName = SqlFunc.IIF(string.IsNullOrEmpty(x.Town) == false, x.Town, SqlFunc.IIF(string.IsNullOrEmpty(x.County) == false, x.County, x.City)),
- FullAreaName = x.FullAddress,
- AcceptorName = x.AcceptorName,
- FromName = x.FromName,
- Contact = x.Contact,
- FromPhone = x.FromPhone,
- Address = x.Street,
- IdentityType = x.IdentityType,
- FromGender = x.FromGender,
- //坐席评价
- SeatEvaluate = SqlFunc.Subqueryable<OrderVisitDetail>()
- .Where(w => w.VisitId == SqlFunc.Subqueryable<OrderVisit>().Where(q => q.OrderId == x.Id && q.VisitState == EVisitState.Visited).Select(q => q.Id) && w.VisitTarget == EVisitTarget.Seat)
- .Select(w => w.SeatEvaluate),
- //办结结果
- OrgProcessingResults = SqlFunc.Subqueryable<OrderVisitDetail>()
- .Where(w => w.VisitId == SqlFunc.Subqueryable<OrderVisit>().Where(q => q.OrderId == x.Id && q.VisitState == EVisitState.Visited).Select(q => q.Id) && w.VisitTarget == EVisitTarget.Org)
- .Select(w => SqlFunc.JsonField(w.OrgProcessingResults, "Value")),
- PushType = x.PushType,
- Content = x.Content,
- ActualOpinion = x.ActualOpinion,
- FileOpinion = x.FileOpinion,
- }).OrderByDescending(x => x.CreationTime);
- return result;
- }
- /// <summary>
- /// 扭转列表
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public ISugarQueryable<OrderVisit> VisitJudgeQuery(VisitJudgeQueryReq dto)
- {
- return _orderVisitRepository.Queryable()
- .Includes(x => x.Order)
- .Includes(x => x.Employee)
- .Where(x => x.VisitState == EVisitState.Visited)
- .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No == dto.No)
- .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Order.Title.Contains(dto.Title))
- .WhereIF(!string.IsNullOrEmpty(dto.VisitUserName), x => x.Employee.Name.Contains(dto.VisitUserName))
- .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType)//受理类型
- .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot))//热点类型
- .WhereIF(!string.IsNullOrEmpty(dto.OrgId), d => d.Order.CurrentHandleOrgId == dto.OrgId)//接办部门
- .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo),
- d => d.Order.AcceptorName.Contains(dto.NameOrNo!) || d.Order.AcceptorStaffNo.Contains(dto.NameOrNo!)) //受理人/坐席
- .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
- .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
- .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.Order.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
- .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.Order.ActualHandleTime <= dto.ActualHandleTimeEnd) //办结时间结束
- .WhereIF(dto.VisitTimeStart.HasValue, d => d.VisitTime >= dto.VisitTimeStart) //回访开始时间
- .WhereIF(dto.VisitTimeEnd.HasValue, d => d.VisitTime <= dto.VisitTimeEnd)
- .WhereIF(dto.IsIng == true, d => d.JudgeState == EJudgeState.Judging)
- .WhereIF(dto.IsIng == false, d => d.JudgeState != EJudgeState.Judging)
- .WhereIF(dto.JudgeState != null, d => d.JudgeState == dto.JudgeState)
- .WhereIF(dto.OrgJudge != null, d => d.OrgJudge == dto.OrgJudge)
- .WhereIF(dto.SeatJudge != null, d => d.SeatJudge == dto.SeatJudge)
- //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.ProcessType == EProcessType.Zhiban)
- //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.ProcessType == EProcessType.Jiaoban)
- .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.FileOrgIsCenter == true)
- .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.FileOrgIsCenter == false)
- .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), x => x.Order.TransferPhone == dto.TransferPhone)
- .OrderByDescending(x => x.VisitTime);
- }
- /// <summary>
- /// 满意度明细
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public ISugarQueryable<OrgVisitDetailListResp> OrgVisitDetailList(OrgVisitDetailListReq dto)
- {
- var IsCenter = _sessionContext.OrgIsCenter;
- return _orderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit, x => x.Order)
- .Includes(x => x.OrderVisit, x => x.Employee)
- .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.VisitTarget == EVisitTarget.Org)
- .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.RequiredOrgId))
- // .WhereIF(dto.OrgVisitStatisticsType.HasValue, x => x.OrderVisit.Order.ProcessType == (EProcessType)((int)dto.OrgVisitStatisticsType))
- .WhereIF(dto.OrgVisitStatisticsType.HasValue && dto.OrgVisitStatisticsType == EOrgVisitStatisticsType.CallCenter,
- x => x.OrderVisit.Order.ActualHandleOrgCode == OrgSeedData.CenterId)
- .WhereIF(dto.OrgVisitStatisticsType.HasValue && dto.OrgVisitStatisticsType == EOrgVisitStatisticsType.Org,
- x => x.OrderVisit.Order.ActualHandleOrgCode != OrgSeedData.CenterId)
- .WhereIF(dto.Keyword.NotNullOrEmpty(), x => x.OrderVisit.Order.Title.Contains(dto.Keyword)) // 根据关键字匹配
- .WhereIF(dto.TypeCode != 0, x => x.OrderVisit.Order.IdentityType == (EIdentityType)dto.TypeCode)
- .WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults), dto.AttitudeType == EAttitudeType.ProcessingResult ? x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults : x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == dto.OrgProcessingResults)
- .WhereIF(!string.IsNullOrEmpty(dto.VisitUser), x => x.OrderVisit.Employee.Name.Contains(dto.VisitUser))
- .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order.No == dto.No)
- .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order.Title.Contains(dto.Title))
- .WhereIF(!string.IsNullOrEmpty(dto.OrgId), x => x.VisitOrgCode == dto.OrgId)//接办部门
- .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), x => x.OrderVisit.Order.HotspotSpliceName != null && x.OrderVisit.Order.HotspotSpliceName.Contains(dto.Hotspot))//热点类型
- .WhereIF(!string.IsNullOrEmpty(dto.Channel), x => x.OrderVisit.Order.SourceChannelCode == dto.Channel)//来源渠道
- .WhereIF(dto.CreationTimeStart.HasValue, x => x.OrderVisit.Order.CreationTime >= dto.CreationTimeStart) //受理时间开始
- .WhereIF(dto.CreationTimeEnd.HasValue, x => x.OrderVisit.Order.CreationTime <= dto.CreationTimeEnd) //受理时间结束
- .WhereIF(dto.ActualHandleTimeStart.HasValue, x => x.OrderVisit.Order.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
- .WhereIF(dto.ActualHandleTimeEnd.HasValue, x => x.OrderVisit.Order.ActualHandleTime <= dto.ActualHandleTimeEnd)//办结时间结束
- .WhereIF(dto.VisitTimeStart.HasValue, x => x.OrderVisit.VisitTime >= dto.VisitTimeStart) //回访时间
- .WhereIF(dto.VisitTimeEnd.HasValue, x => x.OrderVisit.VisitTime < dto.VisitTimeEnd) //回访时间
- .WhereIF(dto.VisitType != null, x => x.OrderVisit.VisitType == dto.VisitType) //回访方式
- .Select(x => new OrgVisitDetailListResp()
- {
- Id = x.Id,
- OrderId = x.OrderVisit.Order.Id,
- VisitId = x.OrderVisit.Id,
- No = x.OrderVisit.No,
- ReTransactNum = x.OrderVisit.Order.ReTransactNum,
- OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.OrderVisit.OrderId && q.VisitDetailId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status),
- VisitContent = x.VisitContent,
- HotspotSpliceName = x.OrderVisit.Order.HotspotSpliceName,
- OrgLevelOneName = x.OrderVisit.Order.OrgLevelOneName,
- CurrentHandleOrgName = x.OrderVisit.Order.CurrentHandleOrgName,
- CreationTime = x.OrderVisit.Order.CreationTime,
- Title = x.OrderVisit.Order.Title,
- VisitUser = x.OrderVisit.Employee.Name,
- VisitType = x.OrderVisit.VisitType,
- VisitTime = x.OrderVisit.VisitTime,
- OrgProcessingResults = dto.AttitudeType == EAttitudeType.ProcessingResult ? SqlFunc.JsonField(x.OrgProcessingResults, "Value")
- : SqlFunc.JsonField(x.OrgHandledAttitude, "Value"),
- Content = x.OrderVisit.Order.Content,
- FileOpinion = x.OrderVisit.Order.FileOpinion,
- FiledTime = x.OrderVisit.Order.FiledTime,
- VisitOrgName = x.VisitOrgName,
- ActualHandleOrgName = x.OrderVisit.Order.ActualHandleOrgName
- }).MergeTable().OrderByIF(string.IsNullOrEmpty(dto.SortField), x => x.VisitTime, OrderByType.Desc)
- .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, x => x.CreationTime, OrderByType.Asc) //受理时间升序
- .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, x => x.CreationTime, OrderByType.Desc) //受理时间降序
- .OrderByIF(dto is { SortField: "visitTime", SortRule: 0 }, x => x.VisitTime, OrderByType.Asc) //回访时间升序
- .OrderByIF(dto is { SortField: "visitTime", SortRule: 1 }, x => x.VisitTime, OrderByType.Desc) //回访时间降序
- .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, x => x.FiledTime, OrderByType.Asc) //办结时间升序
- .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, x => x.FiledTime, OrderByType.Desc); //办结时间降序;
- }
- /// <summary>
- /// 部门满意度明细统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public ISugarQueryable<OrgVisitDetailListResp> VisitAndOrgSatisfactionDetail(VisitAndOrgSatisfactionDetailDto dto)
- {
- bool IsCenter = _sessionContext.OrgIsCenter;
- if (IsCenter == false && string.IsNullOrEmpty(dto.PickOrgCode))
- dto.PickOrgCode = _sessionContext.RequiredOrgId;
- return _orderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit, o => o.Order, d => d.CallRecord)
- .Where(x => x.OrderVisit.VisitTime >= dto.StartTime && x.OrderVisit.VisitTime <= dto.EndTime && x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited)
- .WhereIF(dto.OrgCode == "001", x => x.VisitOrgCode == dto.OrgCode)
- .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, x => x.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
- .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, x => x.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
- //.WhereIF(dto.OrgCode != "001", x => x.VisitOrgCode == dto.OrgCode).
- //.WhereIF(dto.IsOnlyMy == true, x => x.VisitOrgCode == dto.OrgCode)
- //.WhereIF(IsCenter == true && dto.IsOnlyMy == true, x => x.VisitOrgCode == dto.OrgCode)
- //.WhereIF(IsCenter == true && dto.IsOnlyMy == null, x => x.VisitOrgCode.StartsWith(dto.OrgCode))
- //.WhereIF(IsCenter == true , x=> x.VisitOrgCode.StartsWith(dto.OrgCode))
- //.WhereIF(IsCenter == false, x => x.VisitOrgCode == dto.OrgCode)
- .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && (string.IsNullOrEmpty(dto.PickOrgCode) || dto.OrgCode != dto.PickOrgCode), x => x.VisitOrgCode.StartsWith(dto.OrgCode))
- .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && (!string.IsNullOrEmpty(dto.PickOrgCode) && dto.PickOrgCode == dto.OrgCode) ,x=>x.VisitOrgCode == dto.OrgCode)
- .WhereIF(dto.TypeId is 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.DateValue)
- .WhereIF(dto.TypeId is 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == dto.DateValue)
- .WhereIF(!string.IsNullOrEmpty(dto.LineNum), x => x.OrderVisit.Order.CallRecord.Gateway == dto.LineNum)
- .WhereIF(dto.VisitType != null, x => x.OrderVisit.VisitType == dto.VisitType)
- .Select(x => new OrgVisitDetailListResp
- {
- Id = x.Id,
- OrderId = x.OrderVisit.Order.Id,
- VisitId = x.OrderVisit.Id,
- No = x.OrderVisit.No,
- ReTransactNum = x.OrderVisit.Order.ReTransactNum,
- OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.OrderVisit.OrderId && q.VisitDetailId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status),
- VisitContent = x.VisitContent,
- HotspotSpliceName = x.OrderVisit.Order.HotspotSpliceName,
- OrgLevelOneName = x.OrderVisit.Order.OrgLevelOneName,
- CurrentHandleOrgName = x.OrderVisit.Order.CurrentHandleOrgName,
- CreationTime = x.OrderVisit.Order.CreationTime,
- Title = x.OrderVisit.Order.Title,
- VisitUser = x.OrderVisit.Employee.Name,
- VisitType = x.OrderVisit.VisitType,
- VisitTime = x.OrderVisit.VisitTime,
- OrgProcessingResults = SqlFunc.JsonField(x.OrgProcessingResults, "Value"),
- Content = x.OrderVisit.Order.Content,
- FileOpinion = x.OrderVisit.Order.FileOpinion,
- FiledTime = x.OrderVisit.Order.FiledTime,
- VisitOrgName = x.VisitOrgName
- }).MergeTable()
- .OrderByIF(string.IsNullOrEmpty(dto.SortField), x => x.VisitTime, OrderByType.Desc)
- .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, x => x.CreationTime, OrderByType.Asc) //受理时间升序
- .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, x => x.CreationTime, OrderByType.Desc) //受理时间降序
- .OrderByIF(dto is { SortField: "visitTime", SortRule: 0 }, x => x.VisitTime, OrderByType.Asc) //回访时间升序
- .OrderByIF(dto is { SortField: "visitTime", SortRule: 1 }, x => x.VisitTime, OrderByType.Desc) //回访时间降序
- .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, x => x.FiledTime, OrderByType.Asc) //办结时间升序
- .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, x => x.FiledTime, OrderByType.Desc); //办结时间降序;
- }
- /// <summary>
- /// 部门满意度明细 排除不满意 非常不满意 未作评价
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public ISugarQueryable<OrgVisitDetailListResp> OrgVisitDetailFiltrationList(OrgVisitDetailListReq dto, string orgId)
- {
- var IsCenter = _sessionContext.OrgIsCenter;
- var hiddenOrder = _systemSettingCacheManager.GetSetting(SettingConstants.OrgVisitDetailHiddenOrderNo).SettingValue;
- return _orderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit, x => x.Order)
- .Includes(x => x.OrderVisit, x => x.Employee)
- .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.VisitTarget == EVisitTarget.Org)
- .WhereIF(hiddenOrder.Any(), x => !hiddenOrder.Contains(x.OrderVisit.Order.No))
- .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(orgId))
- .WhereIF(dto.OrgVisitStatisticsType.HasValue, x => x.OrderVisit.Order.FileOrgIsCenter == (dto.OrgVisitStatisticsType== EOrgVisitStatisticsType.CallCenter))
- .WhereIF(dto.Keyword.NotNullOrEmpty(), x => x.OrderVisit.Order.Title.Contains(dto.Keyword)) // 根据关键字匹配
- .WhereIF(dto.TypeCode != 0, x => x.OrderVisit.Order.IdentityType == (EIdentityType)dto.TypeCode)
- .WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults), dto.AttitudeType == EAttitudeType.ProcessingResult ? x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults : x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == dto.OrgProcessingResults)
- .WhereIF(!string.IsNullOrEmpty(dto.VisitUser), x => x.OrderVisit.Employee.Name.Contains(dto.VisitUser))
- .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order.No == dto.No)
- .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order.Title.Contains(dto.Title))
- .WhereIF(!string.IsNullOrEmpty(dto.OrgId), x => x.VisitOrgCode == dto.OrgId)//接办部门
- .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), x => x.OrderVisit.Order.HotspotSpliceName != null && x.OrderVisit.Order.HotspotSpliceName.Contains(dto.Hotspot))//热点类型
- .WhereIF(!string.IsNullOrEmpty(dto.Channel), x => x.OrderVisit.Order.SourceChannelCode == dto.Channel)//受理类型
- .WhereIF(dto.CreationTimeStart.HasValue, x => x.OrderVisit.Order.CreationTime >= dto.CreationTimeStart) //受理时间开始
- .WhereIF(dto.CreationTimeEnd.HasValue, x => x.OrderVisit.Order.CreationTime <= dto.CreationTimeEnd) //受理时间结束
- .WhereIF(dto.ActualHandleTimeStart.HasValue, x => x.OrderVisit.Order.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
- .WhereIF(dto.ActualHandleTimeEnd.HasValue, x => x.OrderVisit.Order.ActualHandleTime <= dto.ActualHandleTimeEnd)//办结时间结束
- .WhereIF(dto.VisitTimeStart.HasValue, x => x.OrderVisit.VisitTime >= dto.VisitTimeStart) //回访时间
- .WhereIF(dto.VisitTimeEnd.HasValue, x => x.OrderVisit.VisitTime < dto.VisitTimeEnd) //回访时间
- //特殊需求:要求新增查询条件【一级部门】,如查询【富顺县人民政府】则显示该一级部门以及下级部门的工单数据
- .WhereIF(!string.IsNullOrEmpty(dto.LevelOneOrg), x => x.OrderVisit.Order.OrgLevelOneName == dto.LevelOneOrg || x.OrderVisit.Order.OrgLevelOneCode == dto.LevelOneOrg)
- .Where(x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "2" && SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "-1" && SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "0" && SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "7")
- .Where(x => x.VisitOrgCode.StartsWith(orgId))
- .Select(x => new OrgVisitDetailListResp()
- {
- Id = x.Id,
- OrderId = x.OrderVisit.Order.Id,
- VisitId = x.OrderVisit.Id,
- No = x.OrderVisit.No,
- ReTransactNum = x.OrderVisit.Order.ReTransactNum,
- OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.OrderVisit.OrderId && q.VisitDetailId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status),
- VisitContent = x.VisitContent,
- HotspotSpliceName = x.OrderVisit.Order.HotspotSpliceName,
- OrgLevelOneName = x.OrderVisit.Order.OrgLevelOneName,
- CurrentHandleOrgName = x.OrderVisit.Order.CurrentHandleOrgName,
- CreationTime = x.OrderVisit.Order.CreationTime,
- Title = x.OrderVisit.Order.Title,
- VisitUser = x.OrderVisit.Employee.Name,
- VisitType = x.OrderVisit.VisitType,
- VisitTime = x.OrderVisit.VisitTime,
- OrgProcessingResults = dto.AttitudeType == EAttitudeType.ProcessingResult ? SqlFunc.JsonField(x.OrgProcessingResults, "Value")
- : SqlFunc.JsonField(x.OrgHandledAttitude, "Value"),
- Content = x.OrderVisit.Order.Content,
- FileOpinion = x.OrderVisit.Order.FileOpinion,
- FiledTime = x.OrderVisit.Order.FiledTime,
- VisitOrgName = x.VisitOrgName,
- ActualHandleOrgName = x.OrderVisit.Order.ActualHandleOrgName
- }).MergeTable()
- .OrderByIF(string.IsNullOrEmpty(dto.SortField), x => x.VisitTime, OrderByType.Desc)
- .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, x => x.CreationTime, OrderByType.Asc) //受理时间升序
- .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, x => x.CreationTime, OrderByType.Desc) //受理时间降序
- .OrderByIF(dto is { SortField: "visitTime", SortRule: 0 }, x => x.VisitTime, OrderByType.Asc) //回访时间升序
- .OrderByIF(dto is { SortField: "visitTime", SortRule: 1 }, x => x.VisitTime, OrderByType.Desc) //回访时间降序
- .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, x => x.FiledTime, OrderByType.Asc) //办结时间升序
- .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, x => x.FiledTime, OrderByType.Desc) //办结时间降序
- ;
- }
- /// <summary>
- /// 智能回访数据统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<QueryAiVisitStatisticsResp> QueryAiVisitStatistics(QueryAiVisitStatisticsRequest dto)
- {
- var list = await _aiOrderVisitDetailRepository.Queryable().Includes(x => x.OrderVisit).Where(x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime && x.OrderVisit.VisitState == EVisitState.Visited).ToListAsync();
- return new QueryAiVisitStatisticsResp()
- {
- AiVisitCount = list.Count,
- AiVisitSuccessCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == true).Count(), // SqlFunc.AggregateSum(SqlFunc.IIF(x.OrderVisit.IsEffectiveAiVisit == true, 1, 0)),
- AiVisitArtificialReviewCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false).Count(),
- AiVisitCallReviewCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false && !string.IsNullOrEmpty(x.OrderVisit.CallId)).Count(),
- AiVisitHandReviewCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false && string.IsNullOrEmpty(x.OrderVisit.CallId)).Count()
- };
- }
- /// <summary>
- /// 智能回访有效性分析
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- public async Task<QueryAiVisitEffectiveAnalysisResp> QueryAiVisitEffectiveAnalysis(QueryAiVisitStatisticsRequest dto)
- {
- var list = await _aiOrderVisitDetailRepository.Queryable().Includes(x => x.OrderVisit).Where(x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime && x.OrderVisit.VisitState == EVisitState.Visited).ToListAsync();
- return new QueryAiVisitEffectiveAnalysisResp()
- {
- AiVisitCount = list.Count,
- AiVisitSuccessCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == true).Count(),
- AiVisitCallTwoFailCount = list.Where(x => x.CallTimes >= 1 && x.AiIsContact == null && x.AiVolved == null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults?.Key == null)).Count(),
- AiVisitHaveOneAnswerCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false &&
- (x.AiIsContact != null && x.AiVolved == null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults.Key == null)) ||
- (x.AiIsContact == null && x.AiVolved != null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults?.Key == null)) ||
- (x.AiIsContact == null && x.AiVolved == null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null))).Count(), //只有一个答案
- AiVisitHaveTwoAnswerCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false &&
- (x.AiIsContact != null && x.AiVolved != null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults?.Key == null)) ||
- (x.AiIsContact != null && x.AiVolved == null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null)) ||
- (x.AiIsContact == null && x.AiVolved != null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null))).Count(),//只有两个答案
- AiVisitHaveThreeAnswerCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false && x.AiIsContact != null && x.AiVolved != null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null)).Count()//有三个答案
- };
- }
- }
- public class OrderScreenRepository : BaseRepositoryWorkflow<OrderScreen>, IOrderScreenRepository, IScopeDependency
- {
- public OrderScreenRepository(ISugarUnitOfWork<HotlineDbContext> uow, IDataPermissionFilterBuilder dataPermissionFilterBuilder) : base(uow, dataPermissionFilterBuilder)
- {
- }
- }
- public class OrderTerminateRepository : BaseRepositoryWorkflow<OrderTerminate>, IOrderTerminateRepository, IScopeDependency
- {
- public OrderTerminateRepository(ISugarUnitOfWork<HotlineDbContext> uow, IDataPermissionFilterBuilder dataPermissionFilterBuilder) : base(uow, dataPermissionFilterBuilder)
- {
- }
- }
- public class OrderDelayRepository : BaseRepositoryWorkflow<OrderDelay>, IOrderDelayRepository, IScopeDependency
- {
- public OrderDelayRepository(ISugarUnitOfWork<HotlineDbContext> uow, IDataPermissionFilterBuilder dataPermissionFilterBuilder) : base(uow, dataPermissionFilterBuilder)
- {
- }
- }
- }
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