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- using Hotline.Caching.Interfaces;
- using Hotline.CallCenter.Calls;
- using Hotline.FlowEngine.Workflows;
- using Hotline.Orders;
- using Hotline.Repository.SqlSugar.Extensions;
- using Hotline.Schedulings;
- using Hotline.Settings;
- using Hotline.Settings.Hotspots;
- using Hotline.Share.Dtos;
- using Hotline.Share.Dtos.Bi;
- using Hotline.Share.Dtos.Bigscreen;
- using Hotline.Share.Dtos.CallCenter;
- using Hotline.Share.Dtos.Order;
- using Hotline.Share.Enums.CallCenter;
- using Hotline.Share.Enums.FlowEngine;
- using Hotline.Share.Enums.Order;
- using Hotline.Share.Enums.Settings;
- using Hotline.Share.Requests;
- using MapsterMapper;
- using Microsoft.AspNetCore.Authorization;
- using Microsoft.AspNetCore.Mvc;
- using SqlSugar;
- using System.Collections.Generic;
- using XF.Domain.Authentications;
- using XF.Domain.Constants;
- using XF.Domain.Exceptions;
- using XF.Domain.Repository;
- using XF.Utility.EnumExtensions;
- namespace Hotline.Api.Controllers.Bi
- {
- public class BiOrderController : BaseController
- {
- private readonly IOrderRepository _orderRepository;
- private readonly IRepository<Hotspot> _hotspotTypeRepository;
- private readonly ISystemDicDataCacheManager _sysDicDataCacheManager;
- private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
- private readonly IRepository<OrderDelay> _orderDelayRepository;
- private readonly IMapper _mapper;
- private readonly IRepository<WorkflowCountersign> _workflowCountersignRepository;
- private readonly IRepository<OrderSpecial> _orderSpecialRepository;
- private readonly IRepository<OrderVisit> _orderVisitRepository;
- private readonly IRepository<TrCallRecord> _trCallRecordRepository;
- private readonly IRepository<OrderPublish> _orderPublishRepository;
- private readonly IRepository<SystemOrganize> _systemOrganizeRepository;
- private readonly IRepository<AiOrderVisitDetail> _aiOrderVisitDetailRepository;
- private readonly ISessionContext _sessionContext;
- private readonly ISystemSettingCacheManager _systemSettingCacheManager;
- private readonly IRepository<OrderSpecialDetail> _orderSpecialDetailRepository;
- private readonly IRepository<WorkflowTrace> _workflowTraceRepository;
- public BiOrderController(
- IOrderRepository orderRepository,
- IRepository<Hotspot> hotspotTypeRepository,
- ISystemDicDataCacheManager sysDicDataCacheManager,
- IRepository<OrderVisitDetail> orderVisitDetailRepository,
- IRepository<OrderDelay> orderDelayRepository,
- IRepository<WorkflowCountersign> workflowCountersignRepository,
- IRepository<OrderSpecial> orderSpecialRepository,
- IMapper mapper,
- IRepository<OrderVisit> orderVisitRepository,
- IRepository<TrCallRecord> trCallRecordRepository,
- IRepository<OrderPublish> orderPublishRepository,
- IRepository<SystemOrganize> systemOrganizeRepository,
- IRepository<AiOrderVisitDetail> aiOrderVisitDetailRepository,
- ISessionContext sessionContext,
- ISystemSettingCacheManager systemSettingCacheManager,
- IRepository<OrderSpecialDetail> orderSpecialDetailRepository,
- IRepository<WorkflowTrace> workflowTraceRepository
- )
- {
- _orderRepository = orderRepository;
- _hotspotTypeRepository = hotspotTypeRepository;
- _sysDicDataCacheManager = sysDicDataCacheManager;
- _orderVisitDetailRepository = orderVisitDetailRepository;
- _orderDelayRepository = orderDelayRepository;
- _workflowCountersignRepository = workflowCountersignRepository;
- _orderSpecialRepository = orderSpecialRepository;
- _mapper = mapper;
- _orderVisitRepository = orderVisitRepository;
- _trCallRecordRepository = trCallRecordRepository;
- _orderPublishRepository = orderPublishRepository;
- _systemOrganizeRepository = systemOrganizeRepository;
- _aiOrderVisitDetailRepository = aiOrderVisitDetailRepository;
- _sessionContext = sessionContext;
- _systemSettingCacheManager = systemSettingCacheManager;
- _orderSpecialDetailRepository = orderSpecialDetailRepository;
- _workflowTraceRepository = workflowTraceRepository;
- }
- //public async Task OrgDataListDetail([FromQuery] OrgDataListDetailRequest dto)
- //{
- // dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
- // await _orderRepository.Queryable()
- // .Where(x => x.CreationTime >= dto.StartDate && x.CreationTime <= dto.EndDate)
- // .WhereIF(dto.QueryType == 1, x => x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) //业务已办超期
- // //.WhereIF(dto.QueryType== 2,) //会签已办超期
- // .WhereIF(dto.QueryType == 3, x => x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()) //业务待办超期
- // //.WhereIF(dto.QueryType ==4,) //会签待办超期
- // .ToPageListAsync(dto.PageIndex, dto.PageSize);
- //}
- /// <summary>
- /// 部门超期统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("org_data_list")]
- public async Task<PagedDto<OrderBiOrgDataListVo>> OrgDataList([FromQuery] ReportPagedRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- var queryOrder = _orderRepository.Queryable(false, false, false)
- .LeftJoin<SystemOrganize>((x, o) => x.ActualHandleOrgCode == o.Id)
- .WhereIF(dto.StartTime.HasValue, (x, o) => x.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, (x, o) => x.CreationTime <= dto.EndTime)
- .WhereIF(IsCenter == false, (x, o) => x.ActualHandleOrgCode == _sessionContext.RequiredOrgId)
- .GroupBy((x, o) => new { x.ActualHandleOrgCode, o.Name })
- .Select((x, o) => new OrderBiOrgDataListVo
- {
- OrgName = o.Name,
- OrgId = x.ActualHandleOrgCode,
- HandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime, 1, 0)),
- NoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate(), 1, 0)),
- }).MergeTable();
- var queryCountersign = _workflowCountersignRepository.Queryable()
- .LeftJoin<WorkflowCountersignMember>((x, o) => x.Id == o.WorkflowCountersignId)
- .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
- .GroupBy((x, o) => o.Key)
- .Select((x, o) => new OrderBiOrgDataListVo
- {
- OrgId = o.Key,
- CounterHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.IsHandled, 1, 0)),
- CounterNoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.IsHandled == false, 1, 0)),
- }).MergeTable();
- var query = queryOrder.LeftJoin(queryCountersign, (or, co) => or.OrgId == co.OrgId)
- .Select((or, co) => new OrderBiOrgDataListVo
- {
- OrgName = or.OrgName,
- OrgId = or.OrgId,
- HandlerExtendedNum = or.HandlerExtendedNum,
- NoHandlerExtendedNum = or.NoHandlerExtendedNum,
- CounterHandlerExtendedNum = co.CounterHandlerExtendedNum,
- CounterNoHandlerExtendedNum = co.CounterNoHandlerExtendedNum
- }).MergeTable();
- query = query.WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrgName.Contains(dto.Keyword!));
- switch (dto.SortField)
- {
- case "handlerExtendedNum":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.HandlerExtendedNum) : query.OrderByDescending(x => x.HandlerExtendedNum);
- break;
- case "counterHandlerExtendedNum":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.CounterHandlerExtendedNum) : query.OrderByDescending(x => x.CounterHandlerExtendedNum);
- break;
- case "noHandlerExtendedNum":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.NoHandlerExtendedNum) : query.OrderByDescending(x => x.NoHandlerExtendedNum);
- break;
- case "counterNoHandlerExtendedNum":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.CounterNoHandlerExtendedNum) : query.OrderByDescending(x => x.CounterNoHandlerExtendedNum);
- break;
- }
- var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderBiOrgDataListVo>(total, items);
- }
- /// <summary>
- /// 话务员办件统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("centre_data_list")]
- public async Task<PagedDto<OrderBiCentreDataListVo>> CentreDataList([FromQuery] ReportPagedRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var query = _orderRepository.Queryable(false, false, false)
- .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
- .WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.AcceptorName.Contains(dto.Keyword!))
- .GroupBy(x => new { x.AcceptorId, x.AcceptorName })
- .Select(x => new OrderBiCentreDataListVo
- {
- UserName = x.AcceptorName,
- UserId = x.AcceptorId,
- //Subtotal = SqlFunc.AggregateCount(x.AcceptorId),
- CentreArchive = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status >= EOrderStatus.Filed && x.ProcessType == EProcessType.Zhiban, 1, 0)),
- CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status >= EOrderStatus.Filed && x.ProcessType == EProcessType.Jiaoban, 1, 0)),
- //NoCentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300 && x.ExpiredTime > x.FiledTime, 1, 0)),
- Invalid = SqlFunc.AggregateSum(SqlFunc.IIF(x.AcceptType == "无效", 1, 0)),
- Repeat = SqlFunc.AggregateSum(SqlFunc.IIF(x.DuplicateIds != null && SqlFunc.JsonArrayLength(x.DuplicateIds) > 0, 1, 0))
- }).MergeTable();
- switch (dto.SortField)
- {
- case "centreArchive":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.CentreArchive) : query.OrderByDescending(x => x.CentreArchive);
- break;
- case "centreCareOf":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.CentreCareOf) : query.OrderByDescending(x => x.CentreCareOf);
- break;
- case "noCentreCareOf":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.NoCentreCareOf) : query.OrderByDescending(x => x.NoCentreCareOf);
- break;
- case "invalid":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Invalid) : query.OrderByDescending(x => x.Invalid);
- break;
- case "repeat":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Repeat) : query.OrderByDescending(x => x.Repeat);
- break;
- }
- var (total, items) = await query.Where(x => (x.CentreArchive + x.CentreCareOf + x.Invalid + x.Repeat) != 0).ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderBiCentreDataListVo>(total, items);
- }
- /// <summary>
- /// 热点数据小计统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("hotspot_subtotal_data_list")]
- public async Task<PagedDto<HotspotDataLsitVo>> HotspotSubtotalDataLsit([FromQuery] HotspotSubtotalReportPagedRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var query = _hotspotTypeRepository.Queryable(false, true)
- .LeftJoin<Order>((x, o) => o.HotspotSpliceName != null && (x.HotSpotFullName == o.HotspotSpliceName || o.HotspotSpliceName.Contains(x.HotSpotFullName)) && o.IsDeleted == false)
- .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
- .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => x.HotSpotName.Contains(dto.Keyword!))
- .Where((x, o) => x.ParentId == dto.Id)
- .Where((x, o) => x.IsDeleted == false)
- .GroupBy((x, o) => new { x.Id, x.HotSpotName })
- .Select((x, o) => new HotspotDataLsitVo
- {
- Id = x.Id,
- Name = x.HotSpotName,
- Num = SqlFunc.AggregateSum(SqlFunc.IIF(o.Id != null, 1, 0)),
- }).MergeTable();
- var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<HotspotDataLsitVo>(total, items);
- }
- /// <summary>
- /// 热点数据统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("hotspot_data_list")]
- public async Task<object> HotspotDataLsit([FromQuery] HotspotReportPagedRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- if (dto.Type == 0 && (!dto.ChainStartTime.HasValue || !dto.ChainEndTime.HasValue)) throw UserFriendlyException.SameMessage("请选择环比时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- if (dto.Type == 0)
- {
- dto.ChainEndTime = dto.ChainEndTime.Value.AddDays(1).AddSeconds(-1);
- }
- var items = await _hotspotTypeRepository.Queryable(false, true)
- .LeftJoin<Order>((x, o) => o.HotspotSpliceName != null && (x.HotSpotName == o.HotspotSpliceName || o.HotspotSpliceName.Contains(x.HotSpotName)) && o.IsDeleted == false)
- .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
- .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => x.HotSpotName.Contains(dto.Keyword!))
- .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContext.RequiredOrgId)
- .Where((x, o) => x.ParentId == dto.Id)
- .Where((x, o) => x.IsDeleted == false)
- .GroupBy((x, o) => new { x.Id, x.HotSpotName })
- .Select((x, o) => new HotspotDataLsitVo
- {
- Id = x.Id,
- Name = x.HotSpotName,
- Num = SqlFunc.AggregateSum(SqlFunc.IIF(o.Id != null, 1, 0)),
- Sublevel = SqlFunc.AggregateSum(SqlFunc.IIF(x.HotSpotName != o.HotspotName, 1, 0)) > 0,
- }).MergeTable().ToListAsync();
- var chainStartTime = dto.StartTime;
- var chainEndTime = dto.EndTime;
- switch (dto.Type)
- {
- case 1://日
- chainStartTime = dto.StartTime.Value.AddDays(-1);
- chainEndTime = dto.EndTime.Value.AddDays(-1);
- break;
- case 2://月
- chainStartTime = dto.StartTime.Value.AddMonths(-1);
- chainEndTime = dto.EndTime.Value.AddMonths(-1);
- break;
- case 3://年
- chainStartTime = dto.StartTime.Value.AddYears(-1);
- chainEndTime = dto.EndTime.Value.AddYears(-1);
- break;
- case 0:
- chainStartTime = dto.ChainStartTime.Value;
- chainEndTime = dto.ChainEndTime.Value;
- break;
- }
- var chainItems = await _hotspotTypeRepository.Queryable(false, true)
- .LeftJoin<Order>((x, o) => o.HotspotSpliceName != null && (x.HotSpotName == o.HotspotSpliceName || o.HotspotSpliceName.Contains(x.HotSpotName)) && o.IsDeleted == false)
- .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= chainStartTime)
- .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= chainEndTime)
- .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => x.HotSpotName.Contains(dto.Keyword!))
- .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContext.RequiredOrgId)
- .Where((x, o) => x.ParentId == dto.Id)
- .Where((x, o) => x.IsDeleted == false)
- .GroupBy((x, o) => new { x.Id, x.HotSpotName })
- .Select((x, o) => new
- {
- Id = x.Id,
- ChainNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Id != null, 1, 0)),
- }).MergeTable().ToListAsync();
- var res = (from t1 in items
- join t2 in chainItems on t1.Id equals t2.Id into t1_t2
- from item in t1_t2.DefaultIfEmpty()
- select new
- {
- Id = t1.Id,
- Name = t1.Name,
- Num = t1.Num,
- Sublevel = t1.Sublevel,
- Children = new List<HotspotDataLsitVo>(),
- ChainNum = t1_t2.Select(x => x.ChainNum).FirstOrDefault(),
- ChainRate = t1_t2.Select(x => x.ChainNum).FirstOrDefault() > 0 ?
- ((double.Parse(t1.Num.ToString()) - double.Parse(t1_t2.Select(x => x.ChainNum).FirstOrDefault().ToString())) / double.Parse(t1_t2.Select(x => x.ChainNum).FirstOrDefault().ToString()) * 100).ToString("F2") + "%" : "100.00%",
- }).ToList();
- var total = new
- {
- Id = "0",
- Name = "合计",
- Num = res.Sum(x => x.Num),
- Sublevel = false,
- Children = new List<HotspotDataLsitVo>(),
- ChainNum = res.Sum(x => x.ChainNum),
- ChainRate = res.Sum(x => x.ChainNum) > 0 ? ((double.Parse(res.Sum(x => x.Num).ToString()) - double.Parse(res.Sum(x => x.ChainNum).ToString())) / double.Parse(res.Sum(x => x.ChainNum).ToString()) * 100).ToString("F2") + "%" : "100.00%"
- };
- return new { List = res, Total = total };
- }
- /// <summary>
- /// 部门不满意统计
- /// 已加验证部门
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("visit-nosatisfied")]
- public async Task<object> QueryVisitNoSatisfied([FromQuery] QueryVisitNoSatiisfiedRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- var dissatisfiedReason = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.DissatisfiedReason);
- List<dynamic>? list = new List<dynamic>();
- //DataTable dt = new DataTable();
- foreach (var item in dissatisfiedReason)
- {
- var table = _orderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit)
- .Where(x => x.VisitTarget == Share.Enums.Order.EVisitTarget.Org)
- .Where(x => x.OrgNoSatisfiedReason != null)
- .Where(x => x.OrderVisit.VisitState == EVisitState.Visited)
- .Where(x => !string.IsNullOrEmpty(x.VisitOrgName))
- .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.VisitOrgName.Contains(dto.OrgName))
- .WhereIF(dto.StartTime.HasValue, x => x.OrderVisit.VisitTime >= dto.StartTime.Value)
- .WhereIF(dto.EndTime.HasValue, x => x.OrderVisit.VisitTime <= dto.EndTime.Value)
- .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .GroupBy(x => new { x.VisitOrgName, x.VisitOrgCode })
- .Select(x => new BiVisitNoSatisfiedDto
- {
- Count = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonListObjectAny(x.OrgNoSatisfiedReason, "Key", item.DicDataValue), 1, 0)),
- Key = item.DicDataValue,
- OrgName = x.VisitOrgName,
- OrgCode = x.VisitOrgCode
- })
- .OrderByDescending(x => x.Count)
- //.ToPivotTable(x => x.Key, x => x.OrgName, x => x.Sum(x => x.Count));
- .ToPivotList(x => x.Key, x => new { x.OrgCode, x.OrgName }, x => x.Sum(x => x.Count));
- list.AddRange(table);
- }
- return new { DicReason = dissatisfiedReason, Data = list };
- }
- /// <summary>
- /// 部门不满意统计明细
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("visit-nosatisfied-detail")]
- public async Task<PagedDto<OrderVisitDetailDto>> BiQueryVisitNoSatisfiedDetail([FromQuery] BiQueryVisitNoSatisfiedDetailDto dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- var (total, items) = await _orderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit, d => d.Order)
- .Includes(x => x.OrderVisit, d => d.Employee)
- .Where(x => x.VisitOrgCode == dto.OrgCode)
- .Where(x => x.OrderVisit.VisitState == EVisitState.Visited)
- .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value)
- .Where(x => x.OrderVisit.VisitTime <= dto.EndTime.Value)
- .Where(x => SqlFunc.JsonListObjectAny(x.OrgNoSatisfiedReason, "Key", dto.DissatisfiedKey))
- .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrderVisit.Order.No.Contains(dto.Keyword) || x.OrderVisit.Order.Title.Contains(dto.Keyword))
- .OrderBy(x => x.OrderVisit.VisitTime)
- .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
- return new PagedDto<OrderVisitDetailDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDetailDto>>(items));
- }
- /// <summary>
- /// 部门延期统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("order-delay-data-list")]
- public async Task<IReadOnlyList<BiOrderDelayDataDto>> QueryOrderDelayDataList([FromQuery] QueryOrderDelayDataListRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- var list = await _orderDelayRepository.Queryable()
- .LeftJoin<SystemOrganize>((x, o) => x.ApplyOrgCode == o.Id)
- .WhereIF(dto.StartTime.HasValue, (x, o) => x.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, (x, o) => x.CreationTime <= dto.EndTime)
- .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.ApplyOrgName.Contains(dto.OrgName))
- .WhereIF(IsCenter == false, x => x.ApplyOrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .GroupBy(x => new { x.ApplyOrgCode, x.ApplyOrgName })
- .Select(x => new BiOrderDelayDataDto
- {
- OrgName = x.ApplyOrgName,
- OrgCode = x.ApplyOrgCode,
- PassTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Pass, 1, 0)),
- NoPassTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.NoPass, 1, 0)),
- ExaminingTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Examining, 1, 0)),
- AllTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Pass, 1, 0)) + SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.NoPass, 1, 0)) + SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Examining, 1, 0))
- }).ToListAsync();
- return list;
- }
- /// <summary>
- /// 特提统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("special_data_list")]
- public async Task<PagedDto<OrderBiSpecialListVo>> SpecialDataList([FromQuery] ReportPagedRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- var query = _orderSpecialRepository.Queryable()
- .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
- .WhereIF(IsCenter == false, x => x.OrgId.StartsWith(_sessionContext.RequiredOrgId))
- .GroupBy(x => new { x.Cause })
- .Select(x => new OrderBiSpecialListVo
- {
- Cause = x.Cause,
- OrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
- MaxSpecialTime = SqlFunc.AggregateMax(x.CreationTime),
- })
- .MergeTable();
- switch (dto.SortField)
- {
- case "cause":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Cause) : query.OrderByDescending(x => x.Cause);
- break;
- case "orderNum":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.OrderNum) : query.OrderByDescending(x => x.OrderNum);
- break;
- case "maxSpecialTime":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.MaxSpecialTime) : query.OrderByDescending(x => x.MaxSpecialTime);
- break;
- }
- var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderBiSpecialListVo>(total, items);
- }
- /// <summary>
- /// 获取工单特提信息列表
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("special_data_list/list")]
- public async Task<PagedDto<OrderSpecialDto>> List([FromQuery] OrderSpecialListDto dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- var (total, items) = await _orderSpecialRepository.Queryable()
- .Includes(x => x.Order)
- .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
- x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
- .WhereIF(!string.IsNullOrEmpty(dto.Cause),
- x => x.Cause != null && x.Cause.Equals(dto.Cause))
- .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
- .WhereIF(dto.State.HasValue, x => x.State == dto.State)
- .WhereIF(IsCenter == false, x => x.OrgId.StartsWith(_sessionContext.OrgId))
- .OrderByDescending(x => x.CreationTime)
- .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
- return new PagedDto<OrderSpecialDto>(total, _mapper.Map<IReadOnlyList<OrderSpecialDto>>(items));
- }
- /// <summary>
- /// 受理类型前十
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("accept_type_top10_list")]
- public async Task<PagedDto<AcceptTypeTop10Vo>> AcceptTypeTop10List([FromQuery] ReportPagedRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- dto.PageIndex = 1;
- dto.PageSize = 10;
- var IsCenter = _sessionContext.OrgIsCenter;
- var query = _orderRepository.Queryable(false, false, false)
- .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
- .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
- .WhereIF(IsCenter == false, x => x.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .Select(x => new
- {
- AcceptType = x.AcceptType,
- OneHotspot = SqlFunc.Substring(x.HotspotSpliceName, 0, SqlFunc.CharIndex("-", x.HotspotSpliceName + "-")),
- Id = x.Id
- }).MergeTable()
- .GroupBy(x => new { x.OneHotspot })
- .Select(x => new AcceptTypeTop10Vo
- {
- Name = x.OneHotspot,
- ValidAccept = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
- Consult = SqlFunc.AggregateSum(SqlFunc.IIF("咨询".Equals(x.AcceptType), 1, 0)),
- Report = SqlFunc.AggregateSum(SqlFunc.IIF("举报".Equals(x.AcceptType), 1, 0)),
- Complaint = SqlFunc.AggregateSum(SqlFunc.IIF("投诉".Equals(x.AcceptType), 1, 0)),
- SeekHelp = SqlFunc.AggregateSum(SqlFunc.IIF("求助".Equals(x.AcceptType), 1, 0)),
- Suggest = SqlFunc.AggregateSum(SqlFunc.IIF("建议".Equals(x.AcceptType), 1, 0)),
- Opinion = SqlFunc.AggregateSum(SqlFunc.IIF("意见".Equals(x.AcceptType), 1, 0)),
- Rests = SqlFunc.AggregateSum(SqlFunc.IIF("其他".Equals(x.AcceptType), 1, 0)),
- BenefitThePeople = SqlFunc.AggregateSum(SqlFunc.IIF("惠民帮助".Equals(x.AcceptType), 1, 0)),
- Praise = SqlFunc.AggregateSum(SqlFunc.IIF("表扬".Equals(x.AcceptType), 1, 0)),
- }).MergeTable();
- switch (dto.SortField)
- {
- case "validAccept":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.ValidAccept) : query.OrderByDescending(x => x.ValidAccept);
- break;
- case "consult":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Consult) : query.OrderByDescending(x => x.Consult);
- break;
- case "report":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Report) : query.OrderByDescending(x => x.Report);
- break;
- case "complaint":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Complaint) : query.OrderByDescending(x => x.Complaint);
- break;
- case "seekHelp":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.SeekHelp) : query.OrderByDescending(x => x.SeekHelp);
- break;
- case "suggest":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Suggest) : query.OrderByDescending(x => x.Suggest);
- break;
- case "opinion":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Opinion) : query.OrderByDescending(x => x.Opinion);
- break;
- case "rests":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Rests) : query.OrderByDescending(x => x.Rests);
- break;
- case "benefitThePeople":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.BenefitThePeople) : query.OrderByDescending(x => x.BenefitThePeople);
- break;
- case "praise":
- query = dto.SortRule == 0 ? query.OrderBy(x => x.Praise) : query.OrderByDescending(x => x.Praise);
- break;
- default:
- query = query.OrderByDescending(x => x.ValidAccept);
- break;
- }
- var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<AcceptTypeTop10Vo>(total, items);
- }
- /// <summary>
- /// 热点类型部门统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("hotport-org-statistics")]
- public async Task<object> HotPortJoinOrgStatistics([FromQuery] HotPortJoinOrgStatisticsRequest dto)
- {
- dto.EndTime = dto.EndTime.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- return await _orderRepository.HotPortJoinOrgStatistics(dto.StartTime, dto.EndTime, IsCenter, _sessionContext.OrgId);
- }
- /// <summary>
- /// 回访量统计
- /// </summary>
- /// <returns></returns>
- [HttpGet("visit-measure-statistics")]
- public async Task<VisitMeasureStatisticsDto> VisitMeasureStatistics(DateTime StartDate, DateTime EndDate, string? VisitName)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- var list = await _orderVisitRepository.Queryable()
- .Includes(x => x.Employee)
- .Where(x => x.VisitTime >= StartDate && x.VisitTime <= EndDate && x.VisitState == EVisitState.Visited)
- .WhereIF(!string.IsNullOrEmpty(VisitName), x => x.Employee.Name.Contains(VisitName))
- .GroupBy(x => new { x.EmployeeId, x.Employee.Name })
- .Select(x => new VisitMeasureStatisticsModelDto()
- {
- VisitName = x.Employee.Name,
- CallVisitCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.VisitType == EVisitType.CallVisit, 1, 0)),
- ArtificialVisitCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.VisitType != EVisitType.CallVisit, 1, 0)),
- SumCount = SqlFunc.AggregateCount(x.EmployeeId)
- })
- .ToListAsync();
- var returnModel = new VisitMeasureStatisticsDto();
- returnModel.VisitMeasureStatisticsModelList = list;
- //查询AIVisit
- returnModel.AiVisitCount = await _aiOrderVisitDetailRepository.Queryable()
- .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess != null).CountAsync();
- returnModel.AiVisitSatisfiedCount = await _aiOrderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit)
- .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess == true && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") != "1" && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") != "2").CountAsync();
- returnModel.AiVisitNoSatisfiedCount = await _aiOrderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit)
- .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess == true && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") == "1" && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") == "2").CountAsync();
- returnModel.AIVisitFailCount = await _aiOrderVisitDetailRepository.Queryable()
- .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess == false).CountAsync();
- return returnModel;
- }
- /// <summary>
- /// 热点类型小类统计
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <param name="TypeId">0:全部 ,1:市民,2:企业</param>
- /// <returns></returns>
- [HttpGet("hotspot-statistics")]
- public async Task<object> HotspotStatistics(DateTime StartDate, DateTime EndDate, int TypeId, string? HotspotCode)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- if (string.IsNullOrEmpty(HotspotCode))
- {
- var list = await _hotspotTypeRepository.Queryable()
- .LeftJoin<Order>((it, o) => it.Id == o.HotspotId)
- .Where((it, o) => o.CreationTime >= StartDate && o.CreationTime <= EndDate && o.Id != null)
- .WhereIF(TypeId == 1, (it, o) => o.IdentityType == EIdentityType.Citizen)
- .WhereIF(TypeId == 2, (it, o) => o.IdentityType == EIdentityType.Enterprise)
- .WhereIF(IsCenter == false, (it, o) => o.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .GroupBy((it, o) => new { Id = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")) })
- .Select((it, o) => new
- {
- HotspotCode = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")),
- SumCount = SqlFunc.AggregateCount(it.HotSpotName)
- })
- .MergeTable()
- .LeftJoin<Hotspot>((x, q) => x.HotspotCode == q.Id)
- .Select((x, q) => new
- {
- HotspotCode = x.HotspotCode,
- SumCount = x.SumCount,
- HotspotName = q.HotSpotName,
- HasChild = SqlFunc.Subqueryable<Hotspot>().Where(d => d.ParentId == x.HotspotCode).Any()
- })
- .ToListAsync();
- return list;
- }
- else
- {
- string count = (HotspotCode.Length + 2).ToString();
- string countx = HotspotCode.Length.ToString();
- var list = await _hotspotTypeRepository.Queryable()
- .LeftJoin<Order>((it, o) => it.Id == o.HotspotId)
- .Where((it, o) => o.CreationTime >= StartDate && o.CreationTime <= EndDate && it.ParentId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(countx)) == HotspotCode)
- .WhereIF(TypeId == 1, (it, o) => o.IdentityType == EIdentityType.Citizen)
- .WhereIF(TypeId == 2, (it, o) => o.IdentityType == EIdentityType.Enterprise)
- .WhereIF(IsCenter == false, (it, o) => o.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .GroupBy((it, o) => new { Id = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(count)) })
- .Select((it, o) => new
- {
- HotspotCode = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(count)),
- SumCount = SqlFunc.AggregateCount(it.HotSpotName)
- })
- .MergeTable()
- .LeftJoin<Hotspot>((x, q) => x.HotspotCode == q.Id)
- .Select((x, q) => new
- {
- HotspotCode = x.HotspotCode,
- SumCount = x.SumCount,
- HotspotName = q.HotSpotName,
- HasChild = SqlFunc.Subqueryable<Hotspot>().Where(d => d.ParentId == x.HotspotCode).Any()
- })
- .ToListAsync();
- return list;
- }
- }
- /// <summary>
- /// 部门满意度统计
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <param name="OrgName"></param>
- /// <param name="TypeId">1:办件结果 2:办件态度</param>
- /// <param name="LineNum"></param>
- /// <returns></returns>
- [HttpGet("visit-org-satisfaction-statistics")]
- public async Task<VisitAndOrgSatisfactionStatisticsResultDto> VisitAndOrgSatisfactionStatistics(DateTime StartDate, DateTime EndDate, string OrgName, int TypeId, string? LineNum)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- bool IsCenter = _sessionContext.OrgIsCenter;
- var list = await _orderVisitDetailRepository.Queryable()
- .Where(x => x.OrderVisit.VisitTime >= StartDate && x.OrderVisit.VisitTime <= EndDate && x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
- .WhereIF(string.IsNullOrEmpty(OrgName) == false, x => x.VisitOrgName.Contains(OrgName))
- .WhereIF(string.IsNullOrEmpty(LineNum) == false, x => x.OrderVisit.Order.CallRecord.Gateway.Contains(LineNum))
- .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.OrgId))
- .GroupByIF(IsCenter, x => new
- {
- VisitOrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
- })
- .GroupByIF(IsCenter == false, x => new
- {
- VisitOrgCode = x.VisitOrgCode
- })
- .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgCode = SqlFunc.IIF(IsCenter, x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")), x.VisitOrgCode),
- TotalSumCount = SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
- VerySatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))),//非常满意数
- SatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
- RegardedAsSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))),//视为满意
- DefaultSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))),//默认满意
- NoSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))),//不满意
- NoEvaluateCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))),//未做评价
- NoPutThroughCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))),//未接通
- })
- .MergeTable()
- .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
- .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = o.Name,
- OrgCode = it.OrgCode,
- OrgType = o.OrgType,
- TotalSumCount = it.TotalSumCount,
- VerySatisfiedCount = it.VerySatisfiedCount,//非常满意数
- SatisfiedCount = it.SatisfiedCount, //满意数
- RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount,//视为满意
- DefaultSatisfiedCount = it.DefaultSatisfiedCount,//默认满意
- NoSatisfiedCount = it.NoSatisfiedCount,//不满意
- NoEvaluateCount = it.NoEvaluateCount,//未做评价
- NoPutThroughCount = it.NoPutThroughCount,//未接通
- })
- .ToListAsync();
- var countySumModel = new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = "区县合计",
- TotalSumCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.TotalSumCount),
- VerySatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.VerySatisfiedCount),
- SatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.SatisfiedCount),
- RegardedAsSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.RegardedAsSatisfiedCount),
- DefaultSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.DefaultSatisfiedCount),
- NoSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoSatisfiedCount),
- NoEvaluateCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoEvaluateCount),
- NoPutThroughCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoPutThroughCount),
- };
- var citySumModel = new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = "市直合计",
- TotalSumCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.TotalSumCount),
- VerySatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.VerySatisfiedCount),
- SatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.SatisfiedCount),
- RegardedAsSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.RegardedAsSatisfiedCount),
- DefaultSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.DefaultSatisfiedCount),
- NoSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoSatisfiedCount),
- NoEvaluateCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoEvaluateCount),
- NoPutThroughCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoPutThroughCount),
- };
- var sumModel = new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = "总计",
- TotalSumCount = list.Sum(x => x.TotalSumCount),
- VerySatisfiedCount = list.Sum(x => x.VerySatisfiedCount),
- SatisfiedCount = list.Sum(x => x.SatisfiedCount),
- RegardedAsSatisfiedCount = list.Sum(x => x.RegardedAsSatisfiedCount),
- DefaultSatisfiedCount = list.Sum(x => x.DefaultSatisfiedCount),
- NoSatisfiedCount = list.Sum(x => x.NoSatisfiedCount),
- NoEvaluateCount = list.Sum(x => x.NoEvaluateCount),
- NoPutThroughCount = list.Sum(x => x.NoPutThroughCount),
- };
- return new VisitAndOrgSatisfactionStatisticsResultDto { DataList = list, CountySumModel = countySumModel, CitySumModel = citySumModel, SumModel = sumModel };
- }
- /// <summary>
- /// 子部门满意度明细
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <param name="OrgCode"></param>
- /// <param name="TypeId"></param>
- /// <param name="LineNum"></param>
- /// <returns></returns>
- [HttpGet("visit-org-statisfaction-org-detail")]
- public async Task<VisitAndOrgSatisfactionStatisticsResultDto> VisitAndOrgStatisfactionOrgDetail(DateTime StartDate, DateTime EndDate, string OrgCode, int TypeId, string? LineNum)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- bool IsCenter = _sessionContext.OrgIsCenter;
- var list = await _systemOrganizeRepository.Queryable().Where(x => x.Id.StartsWith(OrgCode))
- .LeftJoin<OrderVisitDetail>((x, it) => x.Id == it.VisitOrgCode)
- .Where((x, it) => it.OrderVisit.VisitTime >= StartDate && it.OrderVisit.VisitTime <= EndDate && it.VisitTarget == EVisitTarget.Org && it.OrderVisit.VisitState == EVisitState.Visited)
- .WhereIF(!string.IsNullOrEmpty(LineNum), (x, it) => it.OrderVisit.Order.CallRecord.Gateway.Contains(LineNum))
- .WhereIF(IsCenter == false, (x, it) => it.VisitOrgCode.StartsWith(_sessionContext.OrgId))
- .GroupBy((x, it) => new
- {
- VisitOrgCode = it.VisitOrgCode
- })
- .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgCode = it.VisitOrgCode,
- TotalSumCount = SqlFunc.AggregateCount(it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("9"))),
- VerySatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "5", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "5", 1, 0))),//非常满意数
- SatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "4", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
- RegardedAsSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "-1", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "-1", 1, 0))),//视为满意
- DefaultSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "0", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "0", 1, 0))),//默认满意
- NoSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "2", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "2", 1, 0))),//不满意
- NoEvaluateCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "7", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "7", 1, 0))),//未做评价
- NoPutThroughCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "6", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "6", 1, 0)))//未接通
- })
- .MergeTable()
- .LeftJoin<SystemOrganize>((x, it) => x.OrgCode == it.Id)
- .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = it.Name,
- OrgCode = x.OrgCode,
- OrgType = it.OrgType,
- TotalSumCount = x.TotalSumCount,
- VerySatisfiedCount = x.VerySatisfiedCount,//非常满意数
- SatisfiedCount = x.SatisfiedCount, //满意数
- RegardedAsSatisfiedCount = x.RegardedAsSatisfiedCount,//视为满意
- DefaultSatisfiedCount = x.DefaultSatisfiedCount,//默认满意
- NoSatisfiedCount = x.NoSatisfiedCount,//不满意
- NoEvaluateCount = x.NoEvaluateCount,//未做评价
- NoPutThroughCount = x.NoPutThroughCount,//未接通
- })
- .ToListAsync();
- var countySumModel = new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = "区县合计",
- TotalSumCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.TotalSumCount),
- VerySatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.VerySatisfiedCount),
- SatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.SatisfiedCount),
- RegardedAsSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.RegardedAsSatisfiedCount),
- DefaultSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.DefaultSatisfiedCount),
- NoSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoSatisfiedCount),
- NoEvaluateCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoEvaluateCount),
- NoPutThroughCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoPutThroughCount),
- };
- var citySumModel = new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = "市直合计",
- TotalSumCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.TotalSumCount),
- VerySatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.VerySatisfiedCount),
- SatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.SatisfiedCount),
- RegardedAsSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.RegardedAsSatisfiedCount),
- DefaultSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.DefaultSatisfiedCount),
- NoSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoSatisfiedCount),
- NoEvaluateCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoEvaluateCount),
- NoPutThroughCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoPutThroughCount),
- };
- var sumModel = new VisitAndOrgSatisfactionStatisticsDto()
- {
- OrgName = "总计",
- TotalSumCount = list.Sum(x => x.TotalSumCount),
- VerySatisfiedCount = list.Sum(x => x.VerySatisfiedCount),
- SatisfiedCount = list.Sum(x => x.SatisfiedCount),
- RegardedAsSatisfiedCount = list.Sum(x => x.RegardedAsSatisfiedCount),
- DefaultSatisfiedCount = list.Sum(x => x.DefaultSatisfiedCount),
- NoSatisfiedCount = list.Sum(x => x.NoSatisfiedCount),
- NoEvaluateCount = list.Sum(x => x.NoEvaluateCount),
- NoPutThroughCount = list.Sum(x => x.NoPutThroughCount),
- };
- return new VisitAndOrgSatisfactionStatisticsResultDto { DataList = list, CountySumModel = countySumModel, CitySumModel = citySumModel, SumModel = sumModel };
- }
- /// <summary>
- /// 部门满意度明细
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <param name="OrgCode"></param>
- /// <param name="TypeId"></param>
- /// <param name="LineNum"></param>
- /// <returns></returns>
- [HttpGet("visit-org-satisfaction-detail")]
- public async Task<PagedDto<OrderVisitDetailDto>> VisitAndOrgSatisfactionDetail([FromQuery] VisitAndOrgSatisfactionDetailDto dto)
- {
- dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
- var (total, items) = await _orderVisitDetailRepository.Queryable()
- .Includes(x => x.OrderVisit, o => o.Order, d => d.CallRecord)
- .Where(x => x.OrderVisit.VisitTime >= dto.StartDate && x.OrderVisit.VisitTime <= dto.EndDate && x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited)
- .WhereIF(dto.OrgCode == "001", x => x.VisitOrgCode == dto.OrgCode)
- .WhereIF(dto.OrgCode != "001", x => x.VisitOrgCode.StartsWith(dto.OrgCode))
- .WhereIF(dto.TypeId == 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.DateValue)
- .WhereIF(dto.TypeId == 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == dto.DateValue)
- .WhereIF(!string.IsNullOrEmpty(dto.LineNum), x => x.OrderVisit.Order.CallRecord.Gateway == dto.LineNum)
- .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
- return new PagedDto<OrderVisitDetailDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDetailDto>>(items));
- }
- /// <summary>
- /// 中心报表统计
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <returns></returns>
- [HttpGet("center_report_forms_statistics")]
- public async Task<CenterReportStatisticsDto> CenterReportFormsStatistics(DateTime StartDate, DateTime EndDate)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- CenterReportStatisticsDto centerReportStatisticsDto = new();
- //信件总量
- int sourceChannelCount = await _orderRepository.Queryable().Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate).CountAsync();
- #region 通话记录
- //通话记录
- var callData = await _trCallRecordRepository.Queryable()
- .Where(p => p.CreatedTime >= StartDate && p.CreatedTime <= EndDate)
- .Select(o => new CenterReportCallDto
- {
- EffectiveCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.OnState == EOnState.On, 1, 0)),//有效
- InvalidCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.OnState == EOnState.NoOn && o.BeginIvrTime.HasValue && o.BeginQueueTime.HasValue && o.BeginRingTime.HasValue, 1, 0)), //无效(排除队列挂断和IVR挂断)
- QueueByeCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.CallDirection == ECallDirection.In && o.QueueTims > 0 && o.RingTimes == 0, 1, 0)), //队列挂断
- IvrByeCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.CallDirection == ECallDirection.In && o.BeginIvrTime.HasValue && !o.BeginQueueTime.HasValue && !o.BeginRingTime.HasValue && o.OnState == EOnState.NoOn, 1, 0)), //IVR挂断
- })
- .ToListAsync();
- if (callData != null && callData.Count > 0)
- centerReportStatisticsDto.CenterReportCall = callData[0];
- #endregion
- #region 工单
- //工单
- var orderData = await _orderRepository.Queryable()
- .Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate)
- .Select(x => new CenterReportOrderDto
- {
- EffectiveCount = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
- InvalidCount = 0,
- CompletedCount = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status >= 300, 1, 0)),
- InProgressCount = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300, 1, 0))
- })
- .ToListAsync();
- if (orderData != null && orderData.Count > 0)
- centerReportStatisticsDto.CenterReportOrder = orderData[0];
- #endregion
- #region 信件来源
- //信件来源
- var sourceChannelData = await _orderRepository.Queryable()
- .Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate)
- .Select(it => new
- {
- SourceChannelCode = SqlFunc.IIF(SqlFunc.IsNullOrEmpty(it.SourceChannelCode), "QT", it.SourceChannelCode)
- })
- .MergeTable()//将查询出来的结果合并成一个新表
- .GroupBy(it => new { it.SourceChannelCode })//对新表进行分组
- .Select(it => new CenterReportOrderSourceChannelDto
- {
- Code = it.SourceChannelCode,
- CountNum = SqlFunc.AggregateCount(it.SourceChannelCode)
- })
- .ToListAsync();
- List<CenterReportOrderSourceChannelDto> sourceChannel = new()
- {
- new CenterReportOrderSourceChannelDto
- {
- Name = "来源总量",
- Code = "All",
- CountNum = sourceChannelCount
- }
- };
- var sourceChannelDic = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SourceChannel);
- foreach (var item in sourceChannelDic)
- {
- sourceChannel.Add(new CenterReportOrderSourceChannelDto
- {
- Name = item.DicDataName,
- Code = item.DicTypeCode,
- CountNum = sourceChannelData.Find(p => p.Code == item.DicDataValue)?.CountNum ?? 0
- });
- }
- centerReportStatisticsDto.CenterReportOrderSourceChannels = sourceChannel;
- #endregion
- #region 信件分类
- //信件来源
- var acceptTypeData = await _orderRepository.Queryable(false, false, false)
- .Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate)
- .Select(it => new
- {
- AcceptTypeCode = SqlFunc.IIF(SqlFunc.IsNullOrEmpty(it.AcceptTypeCode), "40", it.AcceptTypeCode)
- })
- .MergeTable()//将查询出来的结果合并成一个新表
- .GroupBy(it => new { it.AcceptTypeCode })//对新表进行分组
- .Select(it => new CenterReportOrderSourceChannelDto
- {
- Code = it.AcceptTypeCode,
- CountNum = SqlFunc.AggregateCount(it.AcceptTypeCode)
- })
- .ToListAsync();
- List<CenterReportOrderSourceChannelDto> acceptType = new();
- var acceptTypeDic = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AcceptType);
- foreach (var item in acceptTypeDic)
- {
- acceptType.Add(new CenterReportOrderSourceChannelDto
- {
- AllCountNum = sourceChannelCount,
- Name = item.DicDataName,
- Code = item.DicTypeCode,
- CountNum = acceptTypeData.Find(p => p.Code == item.DicDataValue)?.CountNum ?? 0
- });
- }
- centerReportStatisticsDto.CenterReportOrderAcceptTypes = acceptType;
- #endregion
- #region 信件回访量
- //信件回访量
- CenterReportVisitdDto centerReportVisitd = new()
- {
- Visitd = await _orderVisitRepository.Queryable()
- .Where(x => x.VisitTime >= StartDate && x.VisitTime <= EndDate && x.VisitState == EVisitState.Visited).CountAsync(),
- WaitVisitd = await _orderVisitRepository.Queryable()
- .Where(x => x.VisitTime >= StartDate && x.VisitTime <= EndDate && x.VisitState != EVisitState.None && x.VisitState != EVisitState.Visited).CountAsync()
- };
- //部门
- var listOrg = await _orderVisitDetailRepository.Queryable()
- .LeftJoin<OrderVisit>((it, o) => it.VisitId == o.Id)
- .Where((it, o) => it.VisitTarget == EVisitTarget.Org && o.VisitTime >= StartDate && o.VisitTime <= EndDate && o.VisitState == EVisitState.Visited)
- .Select((it, o) => new Satisfaction
- {
- Dissatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "1") || SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "2"), 1, 0)),
- Satisfied = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "1") || SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "2"), 0, 1)),
- })
- .ToListAsync();
- if (listOrg != null && listOrg.Count > 0)
- {
- var SatisfiedCount = listOrg[0].Satisfied + listOrg[0].Satisfied;
- if (SatisfiedCount > 0 && listOrg[0].Satisfied > 0)
- centerReportVisitd.OrgRate = Math.Round((listOrg[0].Satisfied / (double)SatisfiedCount) * 100, 2);
- }
- //if (centerReportVisitd.Visitd > 0 && listOrg != null && listOrg.Count > 0 && listOrg[0].Satisfied > 0)
- //centerReportVisitd.OrgRate = Math.Round((listOrg[0].Satisfied / (double)centerReportVisitd.Visitd) * 100, 2);
- //坐席
- var listSet = await _orderVisitDetailRepository.Queryable()
- .LeftJoin<OrderVisit>((it, o) => it.VisitId == o.Id)
- .Where((it, o) => it.VisitTarget == EVisitTarget.Seat && o.VisitTime >= StartDate && o.VisitTime <= EndDate && o.VisitState == EVisitState.Visited)
- .Select((it, o) => new Satisfaction
- {
- Dissatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(it.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied || it.SeatEvaluate == ESeatEvaluate.NoSatisfied, 1, 0)),
- Satisfied = SqlFunc.AggregateSum(SqlFunc.IIF(it.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && it.SeatEvaluate != ESeatEvaluate.NoSatisfied, 1, 0)),
- }).ToListAsync();
- if (listSet != null && listSet.Count > 0)
- {
- var SatisfiedCount = listSet[0].Satisfied + listSet[0].Satisfied;
- if (SatisfiedCount > 0 && listSet[0].Satisfied > 0)
- centerReportVisitd.OrgRate = Math.Round((listSet[0].Satisfied / (double)SatisfiedCount) * 100, 2);
- }
- //if (centerReportVisitd.Visitd > 0 && listSet != null && listSet.Count > 0 && listSet[0].Satisfied > 0)
- // centerReportVisitd.SeatsRate = Math.Round((listSet[0].Satisfied / (double)centerReportVisitd.Visitd) * 100, 2);
- centerReportStatisticsDto.CenterReportVisitd = centerReportVisitd;
- #endregion
- #region 信件分布情况
- //市直部门
- var listOrgStatisticsCityAll = await _orderRepository.Queryable()
- .LeftJoin<SystemOrganize>((it, o) => it.OrgLevelOneCode == o.Id)
- .Where((it, o) => (o.OrgType == EOrgType.City || o.OrgType == EOrgType.Province) && it.CreationTime >= StartDate && it.CreationTime <= EndDate)
- .GroupBy((it, o) => new
- {
- it.OrgLevelOneCode,
- o.Name
- })
- .Select((it, o) => new OrgStatistics
- {
- CountNum = SqlFunc.AggregateCount(it.OrgLevelOneCode),
- OrgName = it.OrgLevelOneCode == "001" ? "热线中心" : o.Name
- }).ToListAsync();
- centerReportStatisticsDto.OrgStatisticsCityAll = new OrgStatisticsAll
- {
- OrgStatistics = listOrgStatisticsCityAll
- };
- //区县部门
- var listOrgStatisticsAreaAll = await _orderRepository.Queryable()
- .LeftJoin<SystemOrganize>((it, o) => it.OrgLevelOneCode == o.Id)
- .Where((it, o) => o.OrgType == EOrgType.County && it.CreationTime >= StartDate && it.CreationTime <= EndDate)
- .GroupBy((it, o) => new
- {
- it.OrgLevelOneCode,
- o.Name
- })
- .Select((it, o) => new OrgStatistics
- {
- CountNum = SqlFunc.AggregateCount(it.OrgLevelOneCode),
- OrgName = it.OrgLevelOneCode == "001" ? "热线中心" : o.Name
- }).ToListAsync();
- centerReportStatisticsDto.OrgStatisticsAreaAll = new OrgStatisticsAll
- {
- OrgStatistics = listOrgStatisticsAreaAll
- };
- #endregion
- return centerReportStatisticsDto;
- }
- /// <summary>
- /// 部门受理类型统计周期
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <param name="TypeCode">0:全部,1:中心,2:部门</param>
- /// <returns></returns>
- [HttpGet("department_acceptance_type_statistics")]
- public async Task<List<DepartmentAcceptanceTypeStatisticsDto>> DepartmentAcceptanceTypeStatistics(DateTime StartDate, DateTime EndDate, int TypeCode)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- var IsCenter = _sessionContext.OrgIsCenter;
- var orderData = await _orderRepository.Queryable()
- .Where(it => it.CreationTime >= StartDate && it.CreationTime <= EndDate && it.Status > EOrderStatus.WaitForAccept)
- .Select(it => new
- {
- OrgCode = IsCenter == true ? it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : it.ActualHandleOrgCode.Substring(0, _sessionContext.RequiredOrgId.Length + 3),
- it.AcceptTypeCode,
- it.FileDurationWorkday,
- it.AllDuration
- })
- .MergeTable()
- .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
- .WhereIF(TypeCode == 1, (it, o) => it.OrgCode == "001")
- .WhereIF(TypeCode == 2, (it, o) => it.OrgCode != "001")
- .WhereIF(IsCenter == false, (it, o) => it.OrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .GroupBy((it, o) => new
- {
- it.OrgCode,
- o.Name,
- o.OrgType
- })
- .Select((it, o) => new DepartmentAcceptanceTypeStatisticsDto
- {
- OrgName = it.OrgCode == "001" ? "热线中心" : o.Name,
- OrgCode = it.OrgCode,
- OrgType = (int)o.OrgType == 2 ? "区县部门" : "市直部门",
- ZxAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10", 1, 0)),
- ZxAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10" && it.AllDuration != null, it.AllDuration, 0)),
- ZxAcceptanceTypeCode = "10",
- JyAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15", 1, 0)),
- JyAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- JyAcceptanceTypeCode = "15",
- QzAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20", 1, 0)),
- QzAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- QzAcceptanceTypeCode = "20",
- ByAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25", 1, 0)),
- ByAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- ByAcceptanceTypeCode = "25",
- JbAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30", 1, 0)),
- JbAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- JbAcceptanceTypeCode = "30",
- TsAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35", 1, 0)),
- TsAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- TsAcceptanceTypeCode = "35",
- QtAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40", 1, 0)),
- QtAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- QtAcceptanceTypeCode = "40"
- })
- .ToListAsync();
- return orderData;
- }
- /// <summary>
- /// 部门受理类型统计周期---子级
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <param name="TypeCode">0:全部,1:中心,2:部门</param>
- /// <param name="OrgCode"></param>
- /// <returns></returns>
- [HttpGet("department_acceptance_type_child_statistics")]
- public async Task<object> DepartmentAcceptanceTypeChildStatistics(DateTime StartDate, DateTime EndDate, int TypeCode, string OrgCode)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- // var IsCenter = _sessionContext.OrgIsCenter;
- var orderData = await _orderRepository.Queryable()
- .Where(it => it.CreationTime >= StartDate && it.CreationTime <= EndDate && it.Status > EOrderStatus.WaitForAccept)// && it.Status >= EOrderStatus.Filed
- .WhereIF(OrgCode == "001", it => it.ActualHandleOrgCode == OrgCode)
- .WhereIF(OrgCode != "001", it => it.ActualHandleOrgCode.StartsWith(OrgCode))
- .Select(it => new
- {
- // OrgCode = OrgCode == "001" ? OrgCode : it.ActualHandleOrgCode.Substring(0, OrgCode.Length + 3),
- OrgCode = it.ActualHandleOrgCode == "001" ? it.ActualHandleOrgCode : it.ActualHandleOrgCode.Substring(0, OrgCode.Length + 3),
- it.AcceptTypeCode,
- it.FileDurationWorkday,
- it.AllDuration
- })
- .MergeTable()
- .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
- .WhereIF(TypeCode == 1, (it, o) => it.OrgCode == "001")
- .WhereIF(TypeCode == 2, (it, o) => it.OrgCode != "001")
- //.WhereIF(IsCenter == false, (it, o) => it.OrgCode.StartsWith(_sessionContext.RequiredOrgId))
- .GroupBy((it, o) => new
- {
- it.OrgCode,
- o.Name,
- o.OrgType
- })
- .Select((it, o) => new DepartmentAcceptanceTypeStatisticsDto
- {
- OrgName = it.OrgCode == "001" ? "热线中心" : o.Name,
- OrgCode = it.OrgCode,
- OrgType = (int)o.OrgType == 2 ? "区县部门" : "市直部门",
- ZxAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10", 1, 0)),
- ZxAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10" && it.AllDuration != null, it.AllDuration, 0)),
- ZxAcceptanceTypeCode = "10",
- JyAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15", 1, 0)),
- JyAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- JyAcceptanceTypeCode = "15",
- QzAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20", 1, 0)),
- QzAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- QzAcceptanceTypeCode = "20",
- ByAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25", 1, 0)),
- ByAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- ByAcceptanceTypeCode = "25",
- JbAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30", 1, 0)),
- JbAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- JbAcceptanceTypeCode = "30",
- TsAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35", 1, 0)),
- TsAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- TsAcceptanceTypeCode = "35",
- QtAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40", 1, 0)),
- QtAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
- QtAcceptanceTypeCode = "40"
- })
- .ToListAsync();
- var sumModel = new DepartmentAcceptanceTypeStatisticsDto
- {
- OrgName = "合计",
- ZxAllCount = orderData.Sum(x => x.ZxAllCount),
- ZxAllTimes = orderData.Sum(x => x.ZxAllTimes),
- ZxAcceptanceTypeCode = "10",
- JyAllCount = orderData.Sum(x => x.JyAllCount),
- JyAllTimes = orderData.Sum(x => x.JyAllTimes),
- JyAcceptanceTypeCode = "15",
- QzAllCount = orderData.Sum(x => x.QzAllCount),
- QzAllTimes = orderData.Sum(x => x.QzAllTimes),
- QzAcceptanceTypeCode = "20",
- ByAllCount = orderData.Sum(x => x.ByAllCount),
- ByAllTimes = orderData.Sum(x => x.ByAllTimes),
- ByAcceptanceTypeCode = "25",
- JbAllCount = orderData.Sum(x => x.JbAllCount),
- JbAllTimes = orderData.Sum(x => x.JbAllTimes),
- JbAcceptanceTypeCode = "30",
- TsAllCount = orderData.Sum(x => x.TsAllCount),
- TsAllTimes = orderData.Sum(x => x.TsAllTimes),
- TsAcceptanceTypeCode = "35",
- QtAllCount = orderData.Sum(x => x.QtAllCount),
- QtAllTimes = orderData.Sum(x => x.QtAllTimes),
- QtAcceptanceTypeCode = "40"
- };
- return new { DataList = orderData, SumModel = sumModel };
- }
- /// <summary>
- /// 部门受理类型统计周期--明细列表
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("department_acceptance_type_order_list")]
- public async Task<PagedDto<OrderDto>> DepartmentAcceptanceTypeOrderList([FromQuery] DepartmentKeyWordRequest dto)
- {
- dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
- var (total, items) = await _orderRepository.Queryable()
- .Where(p => p.CreationTime >= dto.StartDate && p.CreationTime <= dto.EndDate && p.Status > EOrderStatus.WaitForAccept)//&& p.Status >= EOrderStatus.Filed
- .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && dto.OrgCode == "001", p => p.ActualHandleOrgCode == dto.OrgCode)
- .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && dto.OrgCode != "001" && _sessionContext.RequiredOrgId != dto.OrgCode, p => p.ActualHandleOrgCode.StartsWith(dto.OrgCode))
- .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && dto.OrgCode != "001" && _sessionContext.RequiredOrgId == dto.OrgCode, p => p.ActualHandleOrgCode == dto.OrgCode)
- .WhereIF(!string.IsNullOrEmpty(dto.AcceptTypeCode), p => p.AcceptTypeCode == dto.AcceptTypeCode)
- .WhereIF(dto.TypeCode == 1, p => p.ActualHandleOrgCode == "001")
- .WhereIF(dto.TypeCode == 2, p => p.ActualHandleOrgCode != "001")
- .OrderByDescending(d => d.CreationTime)
- .ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
- }
- /// <summary>
- /// 部门办件统计表-----未完成
- /// </summary>
- /// <param name="StartDate"></param>
- /// <param name="EndDate"></param>
- /// <param name="OrgCode"></param>
- /// <param name="OrgName"></param>
- /// <returns></returns>
- [HttpGet("departmental_processing_statistics")]
- [AllowAnonymous]
- public async Task<object> DepartmentalProcessingStatistics(DateTime StartDate, DateTime EndDate, string? OrgCode, string? OrgName)
- {
- EndDate = EndDate.AddDays(1).AddSeconds(-1);
- var handeOrgDownNum = 0;
- if (!string.IsNullOrEmpty(OrgCode) && OrgCode != "001")
- {
- handeOrgDownNum = OrgCode.Length + 3;
- }
- //工单
- var query = _orderRepository.Queryable()
- .Where(it => it.CreationTime >= StartDate && it.CreationTime <= EndDate)
- .Select(it => new
- {
- it.Id,
- OrgLevelOneCode = SqlFunc.IIF(it.ActualHandleOrgCode != "001", SqlFunc.Substring(it.ActualHandleOrgCode, 0, 6), it.ActualHandleOrgCode),
- OrgLevelDownCode = SqlFunc.IIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001" && it.ActualHandleOrgCode.Length >= handeOrgDownNum
- , SqlFunc.Substring(it.ActualHandleOrgCode, 0, handeOrgDownNum), it.ActualHandleOrgCode),
- it.ActualHandleOrgCode,
- it.Status,//工单状态
- it.ExpiredTime,//期满时间
- it.ActualHandleTime,//办理时间
- it.CounterSignType,//会签
- }).MergeTable()
- .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode == "001", it => it.OrgLevelOneCode == OrgCode)
- .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001", it => it.OrgLevelDownCode.Contains(OrgCode))
- .MergeTable()
- .Select(it => new DepartmentalProcessingStatisticsDto
- {
- Id = it.Id,
- OrgCode = SqlFunc.IIF(!string.IsNullOrEmpty(OrgCode), it.OrgLevelDownCode, it.OrgLevelOneCode),
- ActualHandleOrgCode = it.ActualHandleOrgCode,
- Status = it.Status,//工单状态
- ExpiredTime = it.ExpiredTime,//期满时间
- ActualHandleTime = it.ActualHandleTime,//办理时间
- CounterSignType = it.CounterSignType,//会签
- }).MergeTable();
- //发布
- var queryPublish = _orderPublishRepository.Queryable()
- .Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate)
- .GroupBy(it => new
- {
- it.OrderId,
- it.PublishState
- })
- .Select(it => new DepartmentalProcessingStatisticsDto
- {
- Id = it.OrderId,
- PublishState = it.PublishState
- });
- //会签
- var queryCountersign = _workflowCountersignRepository.Queryable()
- .LeftJoin<WorkflowCountersignMember>((x, o) => x.Id == o.WorkflowCountersignId)
- .Where(x => x.CreationTime >= StartDate && x.CreationTime <= EndDate)
- .GroupBy((x, o) => o.Key)
- .Select((x, o) => new DepartmentalProcessingStatisticsDataDto
- {
- OrgCode = o.Key,
- HQYBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF(o.IsHandled, 1, 0)),
- HQZBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF(!o.IsHandled, 1, 0)),
- DelayEnd = SqlFunc.AggregateSum(SqlFunc.IIF(!o.IsHandled, 1, 0)),
- DelayWait = SqlFunc.AggregateSum(SqlFunc.IIF(!o.IsHandled, 1, 0)),
- }).MergeTable();
- var queryPush = query.LeftJoin(queryPublish, (it, o) => it.Id == o.Id).Where(it => it.OrgCode != null);
- return await queryPush.GroupBy((it, o) => new
- {
- it.OrgCode
- })
- .Select((it, o) => new
- {
- //办件信息完整
- OrgCode = it.OrgCode,
- OrderCountNum = SqlFunc.AggregateCount(it.OrgCode),//总量
- YBOrderCountNum = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status >= 300, 1, 0)),//已办
- ZBOrderCountNum = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status < 300, 1, 0)),//在办
- YBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status >= 300 && it.ActualHandleTime > it.ExpiredTime, 1, 0)),//已办超期
- ZBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status < 300 && it.ExpiredTime < SqlFunc.GetDate(), 1, 0)),//待办超期
- HQYBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status >= 300 && it.CounterSignType != null && it.ActualHandleTime > it.ExpiredTime, 1, 0)),//会签已办超期
- HQZBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status < 300 && it.CounterSignType != null && it.ExpiredTime < SqlFunc.GetDate(), 1, 0)),//会签待办超期
- //归档完整
- Archived = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status >= 300, 1, 0)),//已归档
- ToBeArchived = 0,//待归档
- //发布完整
- WaitPublished = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status == 300, 1, 0)),//待发布 --已归档的就是待发布
- PublishedOpen = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status >= 400 && o.PublishState, 1, 0)),//已发布公开
- PublishedNoOpen = SqlFunc.AggregateSum(SqlFunc.IIF((int)it.Status >= 400 && !o.PublishState, 1, 0)),//已发布不公开
- }).ToListAsync();
- }
- /// <summary>
- /// 高频来电统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("high_frequency_call_statistics")]
- public async Task<PagedDto<HighFrequencyCallStatisticsDto>> HighFrequencyCallStatistics([FromQuery] HighFrequencyCallStatisticsRequest dto)
- {
- if (!dto.StartDate.HasValue || !dto.EndDate.HasValue)
- throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndDate = dto.EndDate.Value.AddDays(1).AddSeconds(-1);
- int CallCount = 2;
- var HighFrequencyCallStatistics = _systemSettingCacheManager.GetSetting(SettingConstants.HighFrequencyCallStatistics)?.SettingValue[0];
- if (HighFrequencyCallStatistics != null)
- CallCount = int.Parse(HighFrequencyCallStatistics);
- var (total, items) = await _trCallRecordRepository.Queryable()
- .LeftJoin<Order>((p, o) => p.ExternalId == o.Id)
- .Where((p, o) => p.OverTime >= dto.StartDate && p.OverTime <= dto.EndDate)
- .Where((p, o) => p.CallOrderType == ECallOrderType.Order)
- .Where((p, o) => p.ExternalId != null && o.Id != null)
- .WhereIF(!string.IsNullOrEmpty(dto.PhoneNum), (p, o) => p.CPN == dto.PhoneNum)
- .Select((p, o) => new
- {
- p.CPN,
- p.ExternalId
- })
- .MergeTable()
- .GroupBy(p => p.CPN)
- .Select(p => new HighFrequencyCallStatisticsDto
- {
- Callnum = p.CPN,
- OrderCountNum = SqlFunc.AggregateCount(p.CPN),//总量
- })
- .MergeTable()
- .Where(p => p.OrderCountNum >= CallCount)
- .OrderByDescending(p => p.OrderCountNum)
- .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
- return new PagedDto<HighFrequencyCallStatisticsDto>(total, _mapper.Map<IReadOnlyList<HighFrequencyCallStatisticsDto>>(items));
- }
- /// <summary>
- /// 高频来电统计列表详情
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("high_frequency_call_statistics_order_list")]
- public async Task<PagedDto<OrderDto>> HighFrequencyCallStatisticsOrderList([FromQuery] HighFrequencyCallStatisticsListRequest dto)
- {
- if (!dto.StartDate.HasValue || !dto.EndDate.HasValue)
- throw UserFriendlyException.SameMessage("请选择时间!");
- if (string.IsNullOrEmpty(dto.FromPhone))
- throw UserFriendlyException.SameMessage("号码不能为空!");
- dto.EndDate = dto.EndDate.Value.AddDays(1).AddSeconds(-1);
- var data = await _trCallRecordRepository.Queryable()
- .LeftJoin<Order>((p, o) => p.ExternalId == o.Id)
- .Where((p, o) => p.OverTime >= dto.StartDate && p.OverTime <= dto.EndDate)
- .Where((p, o) => p.CallOrderType == ECallOrderType.Order)
- .Where((p, o) => p.ExternalId != null && o.Id != null)
- .Where((p, o) => p.CPN == dto.FromPhone)
- .Select((p, o) =>
- p.ExternalId
- )
- .ToListAsync();
- var (total, items) = await _orderRepository.Queryable()
- .Includes(x => x.OrderScreens)
- .Where(p => data.Contains(p.Id))
- .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!)) //标题
- .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), d => d.ProvinceNo.Contains(dto.ProvinceNo)) //省本地编号
- .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No)) //工单编码
- .WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptTypeCode)) //受理类型
- .WhereIF(dto.Channels.Any(), d => dto.Channels.Contains(d.SourceChannelCode)) //来源渠道
- .WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId)) //热点类型
- .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), d => d.TransferPhone.Contains(dto.TransferPhone!)) //转接号码
- .WhereIF(dto.OrgCodes.Any(), d => dto.OrgCodes.Contains(d.ActualHandleOrgCode)) //接办部门
- .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName.Contains(dto.NameOrNo!) || d.AcceptorStaffNo.Contains(dto.NameOrNo!)) //受理人/坐席
- .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
- .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
- .WhereIF(dto.EmergencyLevels.Any(), d => dto.EmergencyLevels.Contains(d.EmergencyLevel)) //紧急程度
- // .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
- .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), d => d.Contact.Contains(dto.PhoneNo!)) //联系电话
- .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), d => d.PushTypeCode == dto.PushTypeCode) //推送分类
- .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
- .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
- .WhereIF(dto.Statuses.Any(), d => dto.Statuses.Contains(d.Status)) //工单状态
- .WhereIF(dto.Statuses.Any(d => d == EOrderStatus.SpecialToUnAccept), d => d.Status <= EOrderStatus.SpecialToUnAccept)
- .WhereIF(!string.IsNullOrEmpty(dto.ActualHandlerName), d => d.ActualHandlerName.Contains(dto.ActualHandlerName)) //接办人
- .WhereIF(dto.IsScreen == true, d => d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //有甄别
- .WhereIF(dto.IsScreen == false, d => !d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //无甄别
- .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.ActualHandleStepCode == dto.CurrentStepCode) //当前办理节点
- .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
- .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.ActualHandleTime <= dto.ActualHandleTimeEnd) //办结时间结束
- .WhereIF(dto.IsOverTime == true, d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //是 超期
- .WhereIF(dto.IsOverTime == false, d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime > d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //否 超期
- .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
- .WhereIF(!string.IsNullOrEmpty(dto.FromName), d => d.FromName.Contains(dto.FromName)) //来电人姓名
- .WhereIF(dto.AreaCodes.Any(), d => dto.AreaCodes.Contains(d.AreaCode)) //区域
- .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, x => x.IsProvince == true)
- .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, x => x.IsProvince == false)
- .OrderByDescending(d => d.CreationTime)
- .ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
- }
- /// <summary>
- /// 高频事项预警
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("highmatter-warning")]
- public async Task<PagedDto<HighMatterWarningDto>> HighMatterWarning([FromQuery] HighMatterWarningRequest dto)
- {
- dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
- var (total, items) = await _orderRepository.Queryable()
- .Where(x => x.CreationTime >= dto.StartDate && x.CreationTime <= dto.EndDate)
- .LeftJoin<SystemArea>((it, o) => it.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == o.Id)
- .WhereIF(dto.AreaCodes.Any(), (it, o) => dto.AreaCodes.Contains(it.AreaCode)) //区域
- .WhereIF(dto.HotspotIds.Any(), (it, o) => dto.HotspotIds.Contains(it.HotspotId)) //热点类型
- .WhereIF(dto.AcceptTypeCodes.Any(), (it, o) => dto.AcceptTypeCodes.Contains(it.AcceptTypeCode)) //受理类型
- .GroupBy((it, o) => new
- {
- it.AcceptTypeCode,
- it.AcceptType,
- it.HotspotId,
- it.HotspotName,
- AreaCode = it.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
- o.AreaName,
- })
- .Having((it, o) => SqlFunc.AggregateCount(it.HotspotName) >= 5)
- .Select((it, o) => new HighMatterWarningDto()
- {
- AcceptTypeCode = it.AcceptTypeCode,
- AcceptType = it.AcceptType,
- AreaName = o.AreaName,
- HotspotName = it.HotspotName,
- HotspotId = it.HotspotId,
- SumCount = SqlFunc.AggregateCount(it.HotspotName),
- Id = SqlFunc.AggregateMin(it.Id),
- AreaCode = it.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
- })
- .MergeTable()
- .LeftJoin<Order>((x, d) => x.Id == d.Id)
- .Select((x, d) => new HighMatterWarningDto()
- {
- AreaName = x.AreaName,
- HotspotName = x.HotspotName,
- HotspotId = x.HotspotId,
- Title = d.Title,
- SumCount = x.SumCount,
- Id = d.Id,
- AcceptTypeCode = x.AcceptTypeCode,
- AcceptType = x.AcceptType,
- AreaCode = x.AreaCode
- })
- .MergeTable()
- .OrderByDescending(d => d.SumCount).ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
- return new PagedDto<HighMatterWarningDto>(total, _mapper.Map<IReadOnlyList<HighMatterWarningDto>>(items));
- }
- /// <summary>
- /// 高频事项预警明细
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("highmatter-warning-detail")]
- public async Task<PagedDto<OrderDto>> HighMatterWarningDetail([FromQuery] HighMatterWarningDetailRequest dto)
- {
- dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
- var (total, items) = await _orderRepository.Queryable()
- .Includes(x => x.OrderScreens)
- .Where(d => d.AcceptTypeCode == dto.AcceptTypeCode) //受理类型
- .Where(d => d.HotspotId == dto.HotspotId) //热点类型
- .Where(d => d.CreationTime >= dto.StartDate) //受理时间开始
- .Where(d => d.CreationTime <= dto.EndDate) //受理时间结束
- .Where(d => d.AreaCode == dto.AreaCode) //区域
- .OrderByDescending(d => d.CreationTime)
- .ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
- }
- /// <summary>
- /// 回退错件
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("reTransact")]
- public async Task<PagedDto<OrderReTransactVo>> OrderReTransact([FromQuery] QueryOrderReTransactRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
- throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var (total, items) = await _orderSpecialDetailRepository.Queryable()
- .Includes(x => x.OrderSpecial)
- .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
- .Where(x => x.OrderSpecial.ESpecialType == ESpecialType.ReTransact)
- .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
- .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
- .GroupBy(x => new { Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"), x.OrgId, x.OrgName })
- .Select(x => new OrderReTransactVo
- {
- Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"),
- OrgId = x.OrgId,
- OrgName = x.OrgName,
- Num = SqlFunc.AggregateCount(1)
- }).MergeTable()
- .OrderByIF(dto.SortRule == 0, x => x.Num, OrderByType.Asc)
- .OrderByIF(dto.SortRule == 1, x => x.Num, OrderByType.Desc)
- .ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderReTransactVo>(total, _mapper.Map<IReadOnlyList<OrderReTransactVo>>(items));
- }
- /// <summary>
- /// 回退错件明细
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("reTransact_detail")]
- public async Task<PagedDto<OrderSpecialDetailDto>> OrderReTransactDetail([FromQuery] QueryOrderReTransactDetailRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
- throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var (total, items) = await _orderSpecialDetailRepository.Queryable()
- .Includes(x => x.OrderSpecial, s => s.Order)
- .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
- .WhereIF(!string.IsNullOrEmpty(dto.ErrorName), x => x.ErrorName.Contains(dto.ErrorName!))
- .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderSpecial!.Order!.No!.Contains(dto.No!))
- .Where(x => x.OrderSpecial.ESpecialType == ESpecialType.ReTransact)
- .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
- .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
- .ToPagedListAsync(dto, HttpContext.RequestAborted);
- return new PagedDto<OrderSpecialDetailDto>(total, _mapper.Map<IReadOnlyList<OrderSpecialDetailDto>>(items));
- }
- /// <summary>
- /// 获取基本信息
- /// </summary>
- /// <param name="id"></param>
- /// <returns></returns>
- [HttpGet("reTransact_base")]
- public async Task<object> ReTransactBaseData()
- {
- var rsp = new
- {
- ReTransactErrorType = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ReTransactErrorType),
- };
- return rsp;
- }
- /// <summary>
- /// 派单量统计
- /// </summary>
- /// <param name="dto"></param>
- /// <returns></returns>
- [HttpGet("send_order_report")]
- public async Task<object> SendOrderReport([FromQuery] QuerySendOrderRequest dto)
- {
- if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
- throw UserFriendlyException.SameMessage("请选择时间!");
- dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
- var items = await _workflowTraceRepository.Queryable()
- .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
- .LeftJoin<WorkflowStepHandler>((x, w, wsh) => x.StepId == wsh.WorkflowStepId)
- .InnerJoin<SchedulingUser>((x, w, wsh, su) => wsh.UserId == su.UserId)
- .Where((x, w, wsh, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send)
- .Where((x, w, wsh, su) =>x.CreationTime >= dto.StartTime.Value)
- .Where((x, w, wsh, su) => x.CreationTime <= dto.EndTime.Value)
- .WhereIF(!string.IsNullOrEmpty(dto.UserName),(x, w, wsh, su) => su.UserName == dto.UserName)
- .GroupBy((x, w, wsh, su) => new { su.UserId, su.UserName})
- .Having((x, w, wsh, su) => SqlFunc.AggregateCount(x.WorkflowId) == 1)
- .Select((x, w, wsh, su) => new BiOrderSendVo
- {
- UserId = su.UserId,
- UserName = su.UserName,
- SendOrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
- NoSendOrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.HandlerId == null || x.HandlerId == "", 1, 0)),
- ReSendOrderNum = 0,
- }).ToListAsync();
- var items2 = await _workflowTraceRepository.Queryable()
- .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
- .LeftJoin<WorkflowStepHandler>((x, w, wsh) => x.StepId == wsh.WorkflowStepId)
- .InnerJoin<SchedulingUser>((x, w, wsh, su) => wsh.UserId == su.UserId)
- .Where((x, w, wsh, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send)
- .Where((x, w, wsh, su) => x.CreationTime >= dto.StartTime.Value)
- .Where((x, w, wsh, su) => x.CreationTime <= dto.EndTime.Value)
- .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, wsh, su) => su.UserName == dto.UserName)
- .GroupBy((x, w, wsh, su) => new { su.UserId, su.UserName })
- .Having((x, w, wsh, su) => SqlFunc.AggregateCount(x.WorkflowId) > 1)
- .Select((x, w, wsh, su) => new BiOrderSendVo
- {
- UserId = su.UserId,
- UserName = su.UserName,
- SendOrderNum = 0,
- NoSendOrderNum = 0,
- ReSendOrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
- }).ToListAsync();
- var res = (from t1 in items
- join t2 in items2 on t1.UserId equals t2.UserId into t1_t2
- from item in t1_t2.DefaultIfEmpty()
- select new
- {
- UserId = t1.UserId,
- UserName = t1.UserName,
- SendOrderNum = t1.SendOrderNum,
- NoSendOrderNum = t1.NoSendOrderNum,
- ReSendOrderNum = t1_t2.Select(x => x.NoSendOrderNum).FirstOrDefault(),
- ChainRate = t1_t2.Select(x => x.NoSendOrderNum).FirstOrDefault() > 0 ?
- ((double.Parse(t1.SendOrderNum.ToString()) - double.Parse(t1_t2.Select(x => x.NoSendOrderNum).FirstOrDefault().ToString())) / double.Parse(t1.SendOrderNum.ToString()) * 100).ToString("F2") + "%" : "100.00%",
- }).ToList();
- return res;
- }
- }
- }
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