OrderController.cs 215 KB

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950515253545556575859606162636465666768697071727374757677787980818283848586878889909192939495969798991001011021031041051061071081091101111121131141151161171181191201211221231241251261271281291301311321331341351361371381391401411421431441451461471481491501511521531541551561571581591601611621631641651661671681691701711721731741751761771781791801811821831841851861871881891901911921931941951961971981992002012022032042052062072082092102112122132142152162172182192202212222232242252262272282292302312322332342352362372382392402412422432442452462472482492502512522532542552562572582592602612622632642652662672682692702712722732742752762772782792802812822832842852862872882892902912922932942952962972982993003013023033043053063073083093103113123133143153163173183193203213223233243253263273283293303313323333343353363373383393403413423433443453463473483493503513523533543553563573583593603613623633643653663673683693703713723733743753763773783793803813823833843853863873883893903913923933943953963973983994004014024034044054064074084094104114124134144154164174184194204214224234244254264274284294304314324334344354364374384394404414424434444454464474484494504514524534544554564574584594604614624634644654664674684694704714724734744754764774784794804814824834844854864874884894904914924934944954964974984995005015025035045055065075085095105115125135145155165175185195205215225235245255265275285295305315325335345355365375385395405415425435445455465475485495505515525535545555565575585595605615625635645655665675685695705715725735745755765775785795805815825835845855865875885895905915925935945955965975985996006016026036046056066076086096106116126136146156166176186196206216226236246256266276286296306316326336346356366376386396406416426436446456466476486496506516526536546556566576586596606616626636646656666676686696706716726736746756766776786796806816826836846856866876886896906916926936946956966976986997007017027037047057067077087097107117127137147157167177187197207217227237247257267277287297307317327337347357367377387397407417427437447457467477487497507517527537547557567577587597607617627637647657667677687697707717727737747757767777787797807817827837847857867877887897907917927937947957967977987998008018028038048058068078088098108118128138148158168178188198208218228238248258268278288298308318328338348358368378388398408418428438448458468478488498508518528538548558568578588598608618628638648658668678688698708718728738748758768778788798808818828838848858868878888898908918928938948958968978988999009019029039049059069079089099109119129139149159169179189199209219229239249259269279289299309319329339349359369379389399409419429439449459469479489499509519529539549559569579589599609619629639649659669679689699709719729739749759769779789799809819829839849859869879889899909919929939949959969979989991000100110021003100410051006100710081009101010111012101310141015101610171018101910201021102210231024102510261027102810291030103110321033103410351036103710381039104010411042104310441045104610471048104910501051105210531054105510561057105810591060106110621063106410651066106710681069107010711072107310741075107610771078107910801081108210831084108510861087108810891090109110921093109410951096109710981099110011011102110311041105110611071108110911101111111211131114111511161117111811191120112111221123112411251126112711281129113011311132113311341135113611371138113911401141114211431144114511461147114811491150115111521153115411551156115711581159116011611162116311641165116611671168116911701171117211731174117511761177117811791180118111821183118411851186118711881189119011911192119311941195119611971198119912001201120212031204120512061207120812091210121112121213121412151216121712181219122012211222122312241225122612271228122912301231123212331234123512361237123812391240124112421243124412451246124712481249125012511252125312541255125612571258125912601261126212631264126512661267126812691270127112721273127412751276127712781279128012811282128312841285128612871288128912901291129212931294129512961297129812991300130113021303130413051306130713081309131013111312131313141315131613171318131913201321132213231324132513261327132813291330133113321333133413351336133713381339134013411342134313441345134613471348134913501351135213531354135513561357135813591360136113621363136413651366136713681369137013711372137313741375137613771378137913801381138213831384138513861387138813891390139113921393139413951396139713981399140014011402140314041405140614071408140914101411141214131414141514161417141814191420142114221423142414251426142714281429143014311432143314341435143614371438143914401441144214431444144514461447144814491450145114521453145414551456145714581459146014611462146314641465146614671468146914701471147214731474147514761477147814791480148114821483148414851486148714881489149014911492149314941495149614971498149915001501150215031504150515061507150815091510151115121513151415151516151715181519152015211522152315241525152615271528152915301531153215331534153515361537153815391540154115421543154415451546154715481549155015511552155315541555155615571558155915601561156215631564156515661567156815691570157115721573157415751576157715781579158015811582158315841585158615871588158915901591159215931594159515961597159815991600160116021603160416051606160716081609161016111612161316141615161616171618161916201621162216231624162516261627162816291630163116321633163416351636163716381639164016411642164316441645164616471648164916501651165216531654165516561657165816591660166116621663166416651666166716681669167016711672167316741675167616771678167916801681168216831684168516861687168816891690169116921693169416951696169716981699170017011702170317041705170617071708170917101711171217131714171517161717171817191720172117221723172417251726172717281729173017311732173317341735173617371738173917401741174217431744174517461747174817491750175117521753175417551756175717581759176017611762176317641765176617671768176917701771177217731774177517761777177817791780178117821783178417851786178717881789179017911792179317941795179617971798179918001801180218031804180518061807180818091810181118121813181418151816181718181819182018211822182318241825182618271828182918301831183218331834183518361837183818391840184118421843184418451846184718481849185018511852185318541855185618571858185918601861186218631864186518661867186818691870187118721873187418751876187718781879188018811882188318841885188618871888188918901891189218931894189518961897189818991900190119021903190419051906190719081909191019111912191319141915191619171918191919201921192219231924192519261927192819291930193119321933193419351936193719381939194019411942194319441945194619471948194919501951195219531954195519561957195819591960196119621963196419651966196719681969197019711972197319741975197619771978197919801981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026202720282029203020312032203320342035203620372038203920402041204220432044204520462047204820492050205120522053205420552056205720582059206020612062206320642065206620672068206920702071207220732074207520762077207820792080208120822083208420852086208720882089209020912092209320942095209620972098209921002101210221032104210521062107210821092110211121122113211421152116211721182119212021212122212321242125212621272128212921302131213221332134213521362137213821392140214121422143214421452146214721482149215021512152215321542155215621572158215921602161216221632164216521662167216821692170217121722173217421752176217721782179218021812182218321842185218621872188218921902191219221932194219521962197219821992200220122022203220422052206220722082209221022112212221322142215221622172218221922202221222222232224222522262227222822292230223122322233223422352236223722382239224022412242224322442245224622472248224922502251225222532254225522562257225822592260226122622263226422652266226722682269227022712272227322742275227622772278227922802281228222832284228522862287228822892290229122922293229422952296229722982299230023012302230323042305230623072308230923102311231223132314231523162317231823192320232123222323232423252326232723282329233023312332233323342335233623372338233923402341234223432344234523462347234823492350235123522353235423552356235723582359236023612362236323642365236623672368236923702371237223732374237523762377237823792380238123822383238423852386238723882389239023912392239323942395239623972398239924002401240224032404240524062407240824092410241124122413241424152416241724182419242024212422242324242425242624272428242924302431243224332434243524362437243824392440244124422443244424452446244724482449245024512452245324542455245624572458245924602461246224632464246524662467246824692470247124722473247424752476247724782479248024812482248324842485248624872488248924902491249224932494249524962497249824992500250125022503250425052506250725082509251025112512251325142515251625172518251925202521252225232524252525262527252825292530253125322533253425352536253725382539254025412542254325442545254625472548254925502551255225532554255525562557255825592560256125622563256425652566256725682569257025712572257325742575257625772578257925802581258225832584258525862587258825892590259125922593259425952596259725982599260026012602260326042605260626072608260926102611261226132614261526162617261826192620262126222623262426252626262726282629263026312632263326342635263626372638263926402641264226432644264526462647264826492650265126522653265426552656265726582659266026612662266326642665266626672668266926702671267226732674267526762677267826792680268126822683268426852686268726882689269026912692269326942695269626972698269927002701270227032704270527062707270827092710271127122713271427152716271727182719272027212722272327242725272627272728272927302731273227332734273527362737273827392740274127422743274427452746274727482749275027512752275327542755275627572758275927602761276227632764276527662767276827692770277127722773277427752776277727782779278027812782278327842785278627872788278927902791279227932794279527962797279827992800280128022803280428052806280728082809281028112812281328142815281628172818281928202821282228232824282528262827282828292830283128322833283428352836283728382839284028412842284328442845284628472848284928502851285228532854285528562857285828592860286128622863286428652866286728682869287028712872287328742875287628772878287928802881288228832884288528862887288828892890289128922893289428952896289728982899290029012902290329042905290629072908290929102911291229132914291529162917291829192920292129222923292429252926292729282929293029312932293329342935293629372938293929402941294229432944294529462947294829492950295129522953295429552956295729582959296029612962296329642965296629672968296929702971297229732974297529762977297829792980298129822983298429852986298729882989299029912992299329942995299629972998299930003001300230033004300530063007300830093010301130123013301430153016301730183019302030213022302330243025302630273028302930303031303230333034303530363037303830393040304130423043304430453046304730483049305030513052305330543055305630573058305930603061306230633064306530663067306830693070307130723073307430753076307730783079308030813082308330843085308630873088308930903091309230933094309530963097309830993100310131023103310431053106310731083109311031113112311331143115311631173118311931203121312231233124312531263127312831293130313131323133313431353136313731383139314031413142314331443145314631473148314931503151315231533154315531563157315831593160316131623163316431653166316731683169317031713172317331743175317631773178317931803181318231833184318531863187318831893190319131923193319431953196319731983199320032013202320332043205320632073208320932103211321232133214321532163217321832193220322132223223322432253226322732283229323032313232323332343235323632373238323932403241324232433244324532463247324832493250325132523253325432553256325732583259326032613262326332643265326632673268326932703271327232733274327532763277327832793280328132823283328432853286328732883289329032913292329332943295329632973298329933003301330233033304330533063307330833093310331133123313331433153316331733183319332033213322332333243325332633273328332933303331333233333334333533363337333833393340334133423343334433453346334733483349335033513352335333543355335633573358335933603361336233633364336533663367336833693370337133723373337433753376337733783379338033813382338333843385338633873388338933903391339233933394339533963397339833993400340134023403340434053406340734083409341034113412341334143415341634173418341934203421342234233424342534263427342834293430343134323433343434353436343734383439344034413442344334443445344634473448344934503451345234533454345534563457345834593460346134623463346434653466346734683469347034713472347334743475347634773478347934803481348234833484348534863487348834893490349134923493349434953496349734983499350035013502350335043505350635073508350935103511351235133514351535163517351835193520352135223523352435253526352735283529353035313532353335343535353635373538353935403541354235433544354535463547354835493550355135523553355435553556355735583559356035613562356335643565356635673568356935703571357235733574357535763577357835793580358135823583358435853586358735883589359035913592359335943595359635973598359936003601360236033604360536063607360836093610361136123613361436153616361736183619362036213622362336243625362636273628362936303631363236333634363536363637363836393640364136423643364436453646364736483649365036513652365336543655365636573658365936603661366236633664366536663667366836693670367136723673367436753676367736783679368036813682368336843685368636873688368936903691369236933694369536963697369836993700370137023703370437053706370737083709371037113712371337143715371637173718371937203721372237233724372537263727372837293730373137323733373437353736373737383739374037413742374337443745374637473748374937503751375237533754375537563757375837593760376137623763376437653766376737683769377037713772377337743775377637773778377937803781378237833784378537863787378837893790379137923793379437953796379737983799380038013802380338043805380638073808380938103811381238133814381538163817381838193820382138223823382438253826382738283829383038313832383338343835383638373838383938403841384238433844384538463847384838493850385138523853385438553856385738583859386038613862386338643865386638673868386938703871387238733874387538763877387838793880388138823883388438853886388738883889389038913892389338943895389638973898389939003901390239033904390539063907390839093910391139123913391439153916391739183919392039213922392339243925392639273928392939303931393239333934393539363937393839393940394139423943394439453946394739483949395039513952395339543955395639573958395939603961396239633964396539663967396839693970397139723973397439753976397739783979398039813982398339843985398639873988398939903991399239933994399539963997399839994000400140024003400440054006400740084009401040114012401340144015401640174018401940204021402240234024402540264027402840294030403140324033403440354036403740384039404040414042404340444045404640474048404940504051405240534054405540564057405840594060406140624063406440654066406740684069407040714072407340744075407640774078407940804081408240834084408540864087408840894090409140924093409440954096409740984099410041014102410341044105410641074108410941104111411241134114411541164117411841194120412141224123412441254126412741284129413041314132413341344135413641374138413941404141414241434144414541464147414841494150415141524153415441554156415741584159416041614162416341644165416641674168416941704171417241734174417541764177417841794180418141824183418441854186418741884189419041914192419341944195419641974198419942004201420242034204420542064207420842094210421142124213421442154216421742184219422042214222422342244225422642274228422942304231423242334234423542364237423842394240424142424243424442454246424742484249425042514252425342544255425642574258425942604261426242634264426542664267426842694270427142724273427442754276427742784279428042814282428342844285428642874288428942904291429242934294429542964297429842994300430143024303430443054306430743084309431043114312431343144315431643174318431943204321432243234324432543264327432843294330433143324333433443354336433743384339434043414342434343444345434643474348434943504351435243534354435543564357435843594360436143624363436443654366436743684369437043714372437343744375437643774378437943804381438243834384438543864387438843894390439143924393439443954396439743984399440044014402440344044405440644074408440944104411441244134414441544164417441844194420442144224423442444254426442744284429443044314432443344344435443644374438443944404441444244434444444544464447444844494450445144524453445444554456445744584459446044614462446344644465446644674468446944704471447244734474447544764477447844794480448144824483448444854486448744884489449044914492449344944495449644974498449945004501450245034504450545064507450845094510451145124513451445154516451745184519452045214522452345244525452645274528452945304531453245334534453545364537453845394540454145424543454445454546454745484549455045514552455345544555455645574558455945604561456245634564456545664567456845694570457145724573457445754576457745784579458045814582458345844585458645874588458945904591459245934594459545964597459845994600460146024603460446054606460746084609461046114612461346144615461646174618461946204621462246234624462546264627462846294630463146324633463446354636463746384639464046414642464346444645464646474648464946504651465246534654465546564657465846594660466146624663466446654666466746684669467046714672467346744675467646774678467946804681468246834684468546864687468846894690469146924693469446954696469746984699470047014702470347044705470647074708470947104711471247134714471547164717471847194720472147224723472447254726472747284729473047314732473347344735473647374738473947404741474247434744474547464747474847494750475147524753475447554756475747584759476047614762476347644765476647674768476947704771477247734774477547764777477847794780478147824783478447854786478747884789479047914792479347944795479647974798479948004801480248034804480548064807480848094810481148124813481448154816481748184819482048214822482348244825482648274828482948304831483248334834483548364837483848394840484148424843484448454846484748484849485048514852485348544855485648574858485948604861486248634864486548664867486848694870487148724873487448754876487748784879488048814882488348844885488648874888488948904891489248934894489548964897
  1. using DotNetCore.CAP;
  2. using Hotline.Api.Filter;
  3. using Hotline.Application.ExportExcel;
  4. using Hotline.Application.FlowEngine;
  5. using Hotline.Application.Orders;
  6. using Hotline.Application.Quality;
  7. using Hotline.Caching.Interfaces;
  8. using Hotline.CallCenter.Calls;
  9. using Hotline.Enterprise;
  10. using Hotline.File;
  11. using Hotline.FlowEngine.Definitions;
  12. using Hotline.FlowEngine.WorkflowModules;
  13. using Hotline.FlowEngine.Workflows;
  14. using Hotline.Import;
  15. using Hotline.Orders;
  16. using Hotline.Orders.Notifications;
  17. using Hotline.OrderTranspond;
  18. using Hotline.Permissions;
  19. using Hotline.Push.FWMessage;
  20. using Hotline.Push.Notifies;
  21. using Hotline.Repository.SqlSugar.Extensions;
  22. using Hotline.Repository.SqlSugar.Ts;
  23. using Hotline.SeedData;
  24. using Hotline.Settings;
  25. using Hotline.Settings.Hotspots;
  26. using Hotline.Settings.TimeLimits;
  27. using Hotline.Share.Dtos;
  28. using Hotline.Share.Dtos.Enterprise;
  29. using Hotline.Share.Dtos.FlowEngine;
  30. using Hotline.Share.Dtos.Order;
  31. using Hotline.Share.Dtos.Settings;
  32. using Hotline.Share.Enums.CallCenter;
  33. using Hotline.Share.Enums.FlowEngine;
  34. using Hotline.Share.Enums.Order;
  35. using Hotline.Share.Enums.Push;
  36. using Hotline.Share.Enums.Quality;
  37. using Hotline.Share.Enums.Settings;
  38. using Hotline.Share.Requests;
  39. using Hotline.Tools;
  40. using Hotline.Users;
  41. using Hotline.YbEnterprise.Sdk;
  42. using MapsterMapper;
  43. using MathNet.Numerics.Distributions;
  44. using MediatR;
  45. using Microsoft.AspNetCore.Authorization;
  46. using Microsoft.AspNetCore.Mvc;
  47. using MiniExcelLibs;
  48. using SqlSugar;
  49. using System;
  50. using XF.Domain.Authentications;
  51. using XF.Domain.Cache;
  52. using XF.Domain.Constants;
  53. using XF.Domain.Exceptions;
  54. using XF.Domain.Repository;
  55. using XF.Utility.EnumExtensions;
  56. namespace Hotline.Api.Controllers;
  57. /// <summary>
  58. /// 工单
  59. /// </summary>
  60. public class OrderController : BaseController
  61. {
  62. private readonly IOrderDomainService _orderDomainService;
  63. private readonly IOrderRepository _orderRepository;
  64. private readonly IWorkflowApplication _workflowApplication;
  65. private readonly IWorkflowDomainService _workflowDomainService;
  66. private readonly IRepository<Hotspot> _hotspotTypeRepository;
  67. private readonly ISystemOrganizeRepository _organizeRepository;
  68. private readonly IDefinitionDomainService _definitionDomainService;
  69. private readonly ISystemDicDataCacheManager _sysDicDataCacheManager;
  70. private readonly ISessionContext _sessionContext;
  71. private readonly IMapper _mapper;
  72. private readonly IMediator _mediator;
  73. private readonly IRepository<OrderPublish> _orderPublishRepository;
  74. private readonly IRepository<OrderVisit> _orderVisitRepository;
  75. private readonly IRepository<OrderVisitDetail> _orderVisitedDetailRepository;
  76. private readonly ICapPublisher _capPublisher;
  77. private readonly IOrderDelayRepository _orderDelayRepository;
  78. private readonly ITimeLimitDomainService _timeLimitDomainService;
  79. private readonly ISystemSettingCacheManager _systemSettingCacheManager;
  80. private readonly IRepository<OrderRedo> _orderRedoRepository;
  81. private readonly IRepository<OrderSupervise> _orderSuperviseRepository;
  82. private readonly IRepository<OrderUrge> _orderUrgeRepository;
  83. private readonly IFileRepository _fileRepository;
  84. private readonly IOrderScreenRepository _orderScreenRepository;
  85. private readonly IRepository<OrderPublishHistory> _orderPublishHistoryRepository;
  86. private readonly IRepositoryTextSearch<OrderTs> _repositoryts;
  87. private readonly IQualityApplication _qualityApplication;
  88. private readonly IRepository<Workflow> _workflowRepository;
  89. private readonly IRepository<WorkflowStep> _workflowStepRepository;
  90. private readonly ICitizenRepository _citizenRepository;
  91. private readonly IRepository<CitizenLabelDetail> _labelDetailRepository;
  92. private readonly IRepository<RepeatableEvent> _repeatableEventRepository;
  93. private readonly IRepeatableEventDetailRepository _repeatableEventDetailRepository;
  94. private readonly IRepository<OrderWord> _orderWrodRepository;
  95. private readonly IRepository<OrderObserve> _orderObserveRepository;
  96. private readonly IRepository<OrderVisitApply> _orderVisitApplyRepository;
  97. private readonly IRepository<OrderFinality> _orderFinalityRepository;
  98. private readonly IRepository<OrderSendBack> _orderSendBackRepository;
  99. private readonly IRepository<OrderSpecial> _orderSpecialRepository;
  100. private readonly IRepository<WorkflowTrace> _workflowTraceRepository;
  101. private readonly IRepository<TrCallRecord> _trCallRecordRepository;
  102. private readonly IOrderApplication _orderApplication;
  103. private readonly IEnterpriseService _enterpriseService;
  104. private readonly IPushDomainService _pushDomainService;
  105. private readonly ILogger<OrderController> _logger;
  106. private readonly ITypedCache<YbEnterpriseToken> _cacheResponse;
  107. private readonly IRepository<OrderSendBackAudit> _orderSendBackAuditRepository;
  108. private readonly IRepository<User> _userRepository;
  109. private readonly IExportApplication _exportApplication;
  110. private readonly IRepository<TranspondCityRawData> _transpondCityRawDataRepository;
  111. private readonly IRepository<OrderSpecialDetail> _orderSpecialDetailRepository;
  112. private readonly IOrderSecondaryHandlingApplication _orderSecondaryHandlingApplication;
  113. public OrderController(
  114. IOrderDomainService orderDomainService,
  115. IOrderRepository orderRepository,
  116. IWorkflowApplication workflowApplication,
  117. IWorkflowDomainService workflowDomainService,
  118. IRepository<Hotspot> hotspotTypeRepository,
  119. ISystemOrganizeRepository organizeRepository,
  120. IDefinitionDomainService definitionDomainService,
  121. ISystemDicDataCacheManager sysDicDataCacheManager,
  122. ISessionContext sessionContext,
  123. IMapper mapper,
  124. IMediator mediator,
  125. IRepository<OrderPublish> orderPublishRepository,
  126. IRepository<OrderVisit> orderVisitRepository,
  127. IRepository<OrderVisitDetail> orderVisitedDetailRepository,
  128. ICapPublisher capPublisher,
  129. IOrderDelayRepository orderDelayRepository,
  130. ITimeLimitDomainService timeLimitDomainService,
  131. ISystemSettingCacheManager systemSettingCacheManager,
  132. IRepository<OrderRedo> orderRedoRepository,
  133. IRepository<OrderSupervise> orderSuperviseRepository,
  134. IRepository<OrderUrge> orderUrgeRepository,
  135. IFileRepository fileRepository,
  136. IOrderScreenRepository orderScreenRepository,
  137. IRepository<OrderPublishHistory> orderPublishHistoryRepository,
  138. IRepositoryTextSearch<OrderTs> repositoryts,
  139. IQualityApplication qualityApplication,
  140. IRepository<Workflow> workflowRepository,
  141. IRepository<WorkflowStep> workflowStepRepository,
  142. ICitizenRepository citizenRepository,
  143. IRepository<CitizenLabelDetail> labelDetailRepository,
  144. IRepository<RepeatableEvent> repeatableEventRepository,
  145. IRepeatableEventDetailRepository repeatableEventDetailRepository,
  146. IRepository<OrderWord> orderWrodRepository,
  147. IRepository<OrderObserve> orderObserveRepository,
  148. IRepository<OrderFinality> orderFinalityRepository,
  149. IRepository<OrderVisitApply> orderVisitApplyRepository,
  150. IRepository<OrderSendBack> orderSendBackRepository,
  151. IRepository<OrderSpecial> orderSpecialRepository,
  152. IRepository<WorkflowTrace> workflowTraceRepository,
  153. IRepository<TrCallRecord> trCallRecordRepository,
  154. IOrderApplication orderApplication,
  155. IEnterpriseService enterpriseService,
  156. IPushDomainService pushDomainService,
  157. ILogger<OrderController> logger,
  158. ITypedCache<YbEnterpriseToken> cacheResponse,
  159. IRepository<OrderSendBackAudit> orderSendBackAuditRepository,
  160. IRepository<User> userRepository,
  161. IExportApplication exportApplication,
  162. IRepository<TranspondCityRawData> transpondCityRawDataRepository,
  163. IRepository<OrderSpecialDetail> orderSpecialDetailRepository,
  164. IOrderSecondaryHandlingApplication orderSecondaryHandlingApplication
  165. )
  166. {
  167. _orderDomainService = orderDomainService;
  168. _orderRepository = orderRepository;
  169. _workflowApplication = workflowApplication;
  170. _workflowDomainService = workflowDomainService;
  171. _hotspotTypeRepository = hotspotTypeRepository;
  172. _organizeRepository = organizeRepository;
  173. _definitionDomainService = definitionDomainService;
  174. _sysDicDataCacheManager = sysDicDataCacheManager;
  175. _sessionContext = sessionContext;
  176. _mapper = mapper;
  177. _mediator = mediator;
  178. _orderPublishRepository = orderPublishRepository;
  179. _orderVisitRepository = orderVisitRepository;
  180. _orderVisitedDetailRepository = orderVisitedDetailRepository;
  181. _capPublisher = capPublisher;
  182. _orderDelayRepository = orderDelayRepository;
  183. _timeLimitDomainService = timeLimitDomainService;
  184. _systemSettingCacheManager = systemSettingCacheManager;
  185. _orderRedoRepository = orderRedoRepository;
  186. _orderSuperviseRepository = orderSuperviseRepository;
  187. _orderUrgeRepository = orderUrgeRepository;
  188. _fileRepository = fileRepository;
  189. _orderScreenRepository = orderScreenRepository;
  190. _orderPublishHistoryRepository = orderPublishHistoryRepository;
  191. _repositoryts = repositoryts;
  192. _qualityApplication = qualityApplication;
  193. _workflowRepository = workflowRepository;
  194. _workflowStepRepository = workflowStepRepository;
  195. _citizenRepository = citizenRepository;
  196. _labelDetailRepository = labelDetailRepository;
  197. _repeatableEventRepository = repeatableEventRepository;
  198. _repeatableEventDetailRepository = repeatableEventDetailRepository;
  199. _orderWrodRepository = orderWrodRepository;
  200. _orderObserveRepository = orderObserveRepository;
  201. _orderFinalityRepository = orderFinalityRepository;
  202. _orderVisitApplyRepository = orderVisitApplyRepository;
  203. _orderSendBackRepository = orderSendBackRepository;
  204. _orderSpecialRepository = orderSpecialRepository;
  205. _workflowTraceRepository = workflowTraceRepository;
  206. _trCallRecordRepository = trCallRecordRepository;
  207. _logger = logger;
  208. _orderApplication = orderApplication;
  209. _enterpriseService = enterpriseService;
  210. _pushDomainService = pushDomainService;
  211. _cacheResponse = cacheResponse;
  212. _orderSendBackAuditRepository = orderSendBackAuditRepository;
  213. _userRepository = userRepository;
  214. _exportApplication = exportApplication;
  215. _transpondCityRawDataRepository = transpondCityRawDataRepository;
  216. _orderSpecialDetailRepository = orderSpecialDetailRepository;
  217. _orderSecondaryHandlingApplication = orderSecondaryHandlingApplication;
  218. }
  219. #region 工单发布
  220. /// <summary>
  221. /// 查询(工单发布)
  222. /// </summary>
  223. /// <param name="dto"></param>
  224. /// <returns></returns>
  225. [HttpGet("publish")]
  226. public async Task<PagedDto<PublishDto>> PublishOrderList([FromQuery] QueryOrderPublishDto dto)
  227. {
  228. var (total, items) = await _orderRepository.Queryable()
  229. .Includes(d => d.OrderPublish)
  230. .Where(x => x.Status == EOrderStatus.Filed)
  231. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  232. d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  233. .WhereIF(dto.PubState == EPubState.Pub, d => d.Status >= EOrderStatus.Published)
  234. .WhereIF(dto.PubState == EPubState.NoPub, d => d.Status < EOrderStatus.Published)
  235. .WhereIF(!string.IsNullOrEmpty(dto.PubMan),
  236. d => d.AcceptorName.Contains(dto.PubMan!) || d.AcceptorStaffNo.Contains(dto.PubMan!))
  237. .WhereIF(dto.PubRange == EPublicState.Pub, d => d.OrderPublish.PublishState)
  238. .WhereIF(dto.PubRange == EPublicState.NoPub, d => !d.OrderPublish.PublishState)
  239. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.ProcessType == EProcessType.Zhiban)
  240. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.ProcessType == EProcessType.Jiaoban)
  241. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == true, d => d.CounterSignType != null)
  242. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == false, d => d.CounterSignType == null)
  243. .WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptType))
  244. .WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId))
  245. .WhereIF(dto.Resolve.HasValue, d => d.OrderPublish.Resolve == dto.Resolve)
  246. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  247. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  248. .WhereIF(dto.FiledTimeStart.HasValue, d => d.OrderPublish.CreationTime >= dto.CreationTimeStart)
  249. .WhereIF(dto.FiledTimeEnd.HasValue, d => d.OrderPublish.CreationTime <= dto.CreationTimeEnd)
  250. .OrderByDescending(d => d.FiledTime)
  251. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  252. return new PagedDto<PublishDto>(total, _mapper.Map<IReadOnlyList<PublishDto>>(items));
  253. }
  254. /// <summary>
  255. /// 批量发布工单
  256. /// </summary>
  257. /// <param name="dto"></param>
  258. /// <returns></returns>
  259. [HttpPost("batch-publish")]
  260. public async Task BatchPublishOrder([FromBody] BatchPublishOrderDto dto)
  261. {
  262. foreach (var item in dto.Ids)
  263. {
  264. var order = await _orderRepository.GetAsync(item, HttpContext.RequestAborted);
  265. if (order != null)
  266. {
  267. try
  268. {
  269. OrderPublish orderPublish = new OrderPublish();
  270. orderPublish.OrderId = order.Id;
  271. orderPublish.No = order.No;
  272. orderPublish.PublishState = false;//当前写死为false
  273. orderPublish.ArrangeTitle = order.Title;
  274. orderPublish.ArrangeContent = order.Content;
  275. orderPublish.ArrangeOpinion = order.ActualOpinion;
  276. orderPublish.ProPublishState = false;
  277. orderPublish.FeedBackPhone = order.Contact;
  278. orderPublish.CreatorName = _sessionContext.UserName;
  279. await _orderPublishRepository.AddAsync(orderPublish);
  280. order.Publish(orderPublish.PublishState);
  281. await _orderRepository.UpdateAsync(order);
  282. //推省上
  283. var publishPublishOrder = _mapper.Map<PublishPublishOrderDto>(orderPublish);
  284. publishPublishOrder.Order = _mapper.Map<OrderDto>(order);
  285. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderPublishOrder, publishPublishOrder);
  286. var orderVisit = new OrderVisit();
  287. orderVisit.No = order.No;
  288. orderVisit.OrderId = order.Id;
  289. orderVisit.VisitState = EVisitState.WaitForVisit;
  290. orderVisit.PublishTime = DateTime.Now;
  291. orderVisit.IsCanHandle = true;
  292. if (order is { ProcessType: EProcessType.Zhiban, CounterSignType: null })
  293. {
  294. orderVisit.VisitState = EVisitState.Visited;
  295. }
  296. if (order.CounterSignType != ECounterSignType.Center)
  297. {
  298. orderVisit.IsCanAiVisit = true;
  299. }
  300. string visitId = await _orderVisitRepository.AddAsync(orderVisit);
  301. //新增回访信息
  302. var visitedDetail = new List<OrderVisitDetail>();
  303. var seatDetail = new OrderVisitDetail();
  304. seatDetail.VisitId = visitId;
  305. seatDetail.VisitTarget = EVisitTarget.Seat;
  306. var orgDetail = new OrderVisitDetail();
  307. orgDetail.VisitId = visitId;
  308. orgDetail.VisitOrgCode = order.ActualHandleOrgCode;
  309. orgDetail.VisitOrgName = order.ActualHandleOrgName;
  310. orgDetail.VisitTarget = EVisitTarget.Org;
  311. if (order is { ProcessType: EProcessType.Zhiban, CounterSignType: null })
  312. {
  313. var satisfy = new Kv() { Key = "4", Value = "满意" };
  314. orgDetail.OrgProcessingResults = satisfy;
  315. orgDetail.OrgHandledAttitude = satisfy;
  316. }
  317. visitedDetail.Add(orgDetail);
  318. if (order is { ProcessType: EProcessType.Zhiban, CounterSignType: null })
  319. {
  320. seatDetail.VoiceEvaluate = EVoiceEvaluate.Satisfied;
  321. seatDetail.SeatEvaluate = ESeatEvaluate.Satisfied;
  322. order.Visited("4", "满意");
  323. order.Status = EOrderStatus.Visited;
  324. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  325. }
  326. visitedDetail.Add(seatDetail);
  327. await _orderVisitedDetailRepository.AddRangeAsync(visitedDetail, HttpContext.RequestAborted);
  328. }
  329. catch { }
  330. }
  331. }
  332. }
  333. /// <summary>
  334. /// 发布工单
  335. /// </summary>
  336. /// <returns></returns>
  337. [Permission(EPermission.PublishOrder)]
  338. [HttpPost("publish")]
  339. [LogFilter("发布工单")]
  340. public async Task PublishOrder([FromBody] PublishOrderDto dto)
  341. {
  342. //验证订单
  343. var order = await _orderRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  344. if (order is null)
  345. throw UserFriendlyException.SameMessage("未找到工单,无法发布");
  346. //新增发布工单
  347. var orderPublish = _mapper.Map<OrderPublish>(dto);
  348. orderPublish.OrderId = order.Id;
  349. orderPublish.No = order.No;
  350. string id = await _orderPublishRepository.AddAsync(orderPublish);
  351. order.Publish(orderPublish.PublishState);
  352. await _orderRepository.UpdateAsync(order);
  353. //推省上
  354. var publishPublishOrder = _mapper.Map<PublishPublishOrderDto>(orderPublish);
  355. publishPublishOrder.Order = _mapper.Map<OrderDto>(order);
  356. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderPublishOrder, publishPublishOrder);
  357. var orderVisit = new OrderVisit();
  358. orderVisit.No = order.No;
  359. orderVisit.OrderId = order.Id;
  360. orderVisit.VisitState = EVisitState.WaitForVisit;
  361. orderVisit.PublishTime = DateTime.Now;
  362. orderVisit.IsCanHandle = true;
  363. if (order is { ProcessType: EProcessType.Zhiban, CounterSignType: null })
  364. {
  365. orderVisit.VisitState = EVisitState.Visited;
  366. }
  367. if (order.CounterSignType != ECounterSignType.Center)
  368. {
  369. orderVisit.IsCanAiVisit = true;
  370. }
  371. string visitId = await _orderVisitRepository.AddAsync(orderVisit);
  372. //新增回访信息
  373. var visitedDetail = new List<OrderVisitDetail>();
  374. var seatDetail = new OrderVisitDetail();
  375. seatDetail.VisitId = visitId;
  376. seatDetail.VisitTarget = EVisitTarget.Seat;
  377. foreach (var item in dto.IdNames)
  378. {
  379. var orgDetail = new OrderVisitDetail();
  380. orgDetail.VisitId = visitId;
  381. orgDetail.VisitOrgCode = item.Key;
  382. orgDetail.VisitOrgName = item.Value;
  383. orgDetail.VisitTarget = EVisitTarget.Org;
  384. if (order is { ProcessType: EProcessType.Zhiban, CounterSignType: null })
  385. {
  386. var satisfy = new Kv() { Key = "4", Value = "满意" };
  387. orgDetail.OrgProcessingResults = satisfy;
  388. orgDetail.OrgHandledAttitude = satisfy;
  389. }
  390. visitedDetail.Add(orgDetail);
  391. }
  392. if (order is { ProcessType: EProcessType.Zhiban, CounterSignType: null })
  393. {
  394. seatDetail.VoiceEvaluate = EVoiceEvaluate.Satisfied;
  395. seatDetail.SeatEvaluate = ESeatEvaluate.Satisfied;
  396. order.Visited("4", "满意");
  397. order.Status = EOrderStatus.Visited;
  398. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  399. }
  400. visitedDetail.Add(seatDetail);
  401. await _orderVisitedDetailRepository.AddRangeAsync(visitedDetail, HttpContext.RequestAborted);
  402. //推送回访信息
  403. //推门户
  404. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisitedWeb, new PublishVisitAllDto()
  405. {
  406. Id = orderVisit.Id,
  407. Order = _mapper.Map<OrderDto>(order),
  408. OrderVisitDetails = _mapper.Map<List<VisitDetailDto>>(orderVisit.OrderVisitDetails),
  409. VisitName = _sessionContext.UserName,
  410. VisitTime = orderVisit.VisitTime,
  411. VisitType = orderVisit.VisitType,
  412. VisitState = orderVisit.VisitState,
  413. PublishTime = orderVisit.PublishTime,
  414. }, cancellationToken: HttpContext.RequestAborted);
  415. }
  416. /// <summary>
  417. /// 发布页面基础信息
  418. /// </summary>
  419. /// <returns></returns>
  420. [HttpGet("publish-order-pagebase/{id}")]
  421. public async Task<PublishOrderPageBaseDto> PublishOrderPageBase(string id)
  422. {
  423. var order = await _orderRepository.Queryable()
  424. .Includes(d => d.OrderExtension)
  425. .FirstAsync(d => d.Id == id);
  426. if (order is null)
  427. throw UserFriendlyException.SameMessage("未知工单,无法发布");
  428. var res = new PublishOrderPageBaseDto()
  429. {
  430. SourceChannel = order.SourceChannel,
  431. OrderTitle = order.Title,
  432. Content = order.Content,
  433. ActualOpinion = order.ActualOpinion,
  434. NetizenEvaluateType = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.NetizenEvaluateType).Select(x => new Kv { Key = x.DicDataValue, Value = x.DicDataName }).ToList()
  435. };
  436. var (idName, idNames) =
  437. await _workflowDomainService.GetUnvisitOrgsAsync(order.WorkflowId, HttpContext.RequestAborted);
  438. res.ActualHandleOrgName = idName;
  439. res.idNames = idNames.ToList();
  440. return res;
  441. }
  442. /// <summary>
  443. /// 已发布列表
  444. /// </summary>
  445. /// <param name="dto"></param>
  446. /// <returns></returns>
  447. [Permission(EPermission.PublishedOrder)]
  448. [HttpGet("published")]
  449. public async Task<PagedDto<PublishedDto>> PublishedOrderList([FromQuery] PublishedPagedRequest dto)
  450. {
  451. var (total, items) = await _orderPublishRepository.Queryable()
  452. .Includes(x => x.Order)
  453. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  454. d => d.Order.Title.Contains(dto.Keyword!) || d.Order.No.Contains(dto.Keyword!))
  455. .WhereIF(dto.Resolve.HasValue, x => x.Resolve == dto.Resolve)
  456. .OrderBy(d => d.CreationTime)
  457. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  458. return new PagedDto<PublishedDto>(total, _mapper.Map<IReadOnlyList<PublishedDto>>(items));
  459. }
  460. /// <summary>
  461. /// 发布详情
  462. /// </summary>
  463. /// <param name="id"></param>
  464. /// <returns></returns>
  465. [HttpGet("published-order/{id}")]
  466. public async Task<PublishedEntityDto> PublishedOrder(string id)
  467. {
  468. var publishedOrder = await _orderPublishRepository.GetAsync(id, HttpContext.RequestAborted);
  469. if (publishedOrder is null)
  470. {
  471. throw UserFriendlyException.SameMessage("未知数据!");
  472. }
  473. var pubentity = _mapper.Map<PublishedEntityDto>(publishedOrder);
  474. var visit = await _orderVisitRepository.Queryable().Includes(x => x.OrderVisitDetails)
  475. .OrderByDescending(x => x.CreationTime)
  476. .FirstAsync(x => x.OrderId == publishedOrder.OrderId, HttpContext.RequestAborted);
  477. if (visit != null)
  478. {
  479. var details = visit.OrderVisitDetails.Where(x => x.VisitTarget == EVisitTarget.Org).ToList();
  480. if (details != null && details.Count > 0)
  481. {
  482. pubentity.IdNames = new List<Kv>();
  483. details.ForEach(f => pubentity.IdNames.Add(new Kv() { Key = f.VisitOrgCode, Value = f.VisitOrgName }));
  484. }
  485. }
  486. return pubentity;
  487. }
  488. /// <summary>
  489. /// 修改发布内容
  490. /// </summary>
  491. /// <param name="dto"></param>
  492. /// <returns></returns>
  493. [Permission(EPermission.PublishedModify)]
  494. [HttpPost("published-order-modify")]
  495. [LogFilter("修改发布内容")]
  496. public async Task PublishedModify([FromBody] PublishOrderModifyDto dto)
  497. {
  498. var publishOrder = await _orderPublishRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  499. if (publishOrder is null)
  500. {
  501. throw UserFriendlyException.SameMessage("无效数据");
  502. }
  503. var history = new OrderPublishHistory();
  504. history.ArrangeTitleBefor = publishOrder.ArrangeTitle;
  505. history.ArrangeTitleAfter = dto.ArrangeTitle;
  506. history.ArrangeContentBefor = publishOrder.ArrangeContent;
  507. history.ArrangeContentAfter = dto.ArrangeContent;
  508. history.ArrangeOpinionBefor = publishOrder.ArrangeOpinion;
  509. history.ArrangeOpinionAfter = dto.ArrangeOpinion;
  510. history.No = publishOrder.No;
  511. history.OrderId = publishOrder.OrderId;
  512. history.OrderPublishId = publishOrder.Id;
  513. publishOrder.ArrangeTitle = dto.ArrangeTitle;
  514. publishOrder.ArrangeContent = dto.ArrangeContent;
  515. publishOrder.ArrangeOpinion = dto.ArrangeOpinion;
  516. await _orderPublishRepository.UpdateAsync(publishOrder, HttpContext.RequestAborted);
  517. await _orderPublishHistoryRepository.AddAsync(history, HttpContext.RequestAborted);
  518. }
  519. /// <summary>
  520. /// 发布修改记录
  521. /// </summary>
  522. /// <param name="id"></param>
  523. /// <returns></returns>
  524. [HttpGet("published-history-list/{id}")]
  525. public async Task<List<OrderPublishHistory>> QueryPublishedHistory(string id)
  526. {
  527. return await _orderPublishHistoryRepository.Queryable().Where(x => x.OrderPublishId == id)
  528. .OrderByDescending(x => x.CreationTime).ToListAsync(HttpContext.RequestAborted);
  529. }
  530. #endregion
  531. #region 工单回访
  532. /// <summary>
  533. /// 回访列表
  534. /// </summary>
  535. /// <param name="dto"></param>
  536. /// <returns></returns>
  537. [HttpGet("visit")]
  538. public async Task<PagedDto<OrderVisitDto>> QueryOrderVisitList([FromQuery] QueryOrderVisitDto dto)
  539. {
  540. var (total, items) = await _orderVisitRepository.Queryable()
  541. .Includes(x => x.Order)
  542. .Includes(x => x.Employee)
  543. .Includes(x => x.OrderVisitDetails)
  544. .WhereIF(dto.VisitState == EVisitStateQuery.NoVisit,
  545. x => (x.VisitState == Share.Enums.Order.EVisitState.WaitForVisit ||
  546. x.VisitState == Share.Enums.Order.EVisitState.NoSatisfiedWaitForVisit) &&
  547. x.Order.IsProvince == false)
  548. .WhereIF(dto.VisitState == EVisitStateQuery.Visited,
  549. x => x.VisitState == Share.Enums.Order.EVisitState.Visited)
  550. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  551. x => x.Order.Title.Contains(dto.Keyword!) || x.Order.No.Contains(dto.Keyword!))
  552. .WhereIF(dto.VisitType != null, x => x.VisitType == dto.VisitType)
  553. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.ProcessType == EProcessType.Zhiban)
  554. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.ProcessType == EProcessType.Jiaoban)
  555. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == true, d => d.Order.CounterSignType != null)
  556. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == false, d => d.Order.CounterSignType == null)
  557. .OrderByDescending(x => x.PublishTime)
  558. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  559. return new PagedDto<OrderVisitDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDto>>(items));
  560. }
  561. /// <summary>
  562. /// 回访查询基础数据
  563. /// </summary>
  564. /// <returns></returns>
  565. [HttpGet("visit/basedata")]
  566. public async Task<object> VisitBaseData()
  567. {
  568. var rsp = new
  569. {
  570. VisitType = EnumExts.GetDescriptions<EVisitType>(),
  571. };
  572. return rsp;
  573. }
  574. /// <summary>
  575. /// 回访详情
  576. /// </summary>
  577. /// <returns></returns>
  578. [HttpGet("visit/{id}")]
  579. public async Task<object> VisitInfo(string id)
  580. {
  581. var orderVisit = await _orderVisitRepository.Queryable()
  582. .Includes(x => x.Order)
  583. .Includes(x => x.Employee)
  584. .Includes(x => x.OrderVisitDetails.OrderBy(d => d.VisitTarget).ToList())
  585. .FirstAsync(x => x.Id == id, HttpContext.RequestAborted);
  586. if (orderVisit is null)
  587. {
  588. throw UserFriendlyException.SameMessage("未知工单回访");
  589. }
  590. int visitCount = await _orderVisitRepository.CountAsync(
  591. x => x.OrderId == orderVisit.OrderId && x.VisitState == Share.Enums.Order.EVisitState.Visited,
  592. HttpContext.RequestAborted);
  593. //int againCount = await _orderVisitRepository.CountAsync(
  594. // x => x.OrderId == orderVisit.OrderId && x.AgainState == EAgainState.DoAgain, HttpContext.RequestAborted);
  595. var voiceEvaluate = EnumExts.GetDescriptions<EVoiceEvaluate>();
  596. var seatEvaluate = EnumExts.GetDescriptions<ESeatEvaluate>();
  597. var visitSatisfaction = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.VisitSatisfaction).Where(x => x.DicDataValue != "-1");
  598. var dissatisfiedReason = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.DissatisfiedReason);
  599. var visitManner = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.VisitManner).Where(x => x.DicDataValue != "-1");
  600. var callRecord = await _trCallRecordRepository.GetAsync(x => x.CallAccept == orderVisit.CallId);
  601. var recordingFileUrl = "";
  602. var recordingBaseAddress = "";
  603. var recordingAbsolutePath = "";
  604. if (callRecord != null)
  605. {
  606. recordingFileUrl = callRecord.RecordingFileUrl;
  607. recordingBaseAddress = callRecord.RecordingBaseAddress;
  608. recordingAbsolutePath = callRecord.RecordingAbsolutePath;
  609. }
  610. return new
  611. {
  612. OrderVisitModel = _mapper.Map<OrderVisitDto>(orderVisit),
  613. VisitCount = visitCount,
  614. //AgainCount = againCount,
  615. VisitSatisfaction = visitSatisfaction,
  616. DissatisfiedReason = dissatisfiedReason,
  617. VisitManner = visitManner,
  618. ViceEvaluate = voiceEvaluate,
  619. SeatEvaluate = seatEvaluate,
  620. RecordingFileUrl = recordingFileUrl,
  621. RecordingBaseAddress = recordingBaseAddress,
  622. RecordingAbsolutePath = recordingAbsolutePath
  623. };
  624. }
  625. /// <summary>
  626. /// 回访明细
  627. /// </summary>
  628. /// <returns></returns>
  629. [HttpGet("visit/detail")]
  630. public async Task<PagedDto<OrderVisitDetailDto>> VisitDetailList([FromQuery] VisitDetailListDto dto)
  631. {
  632. var (total, items) = await _orderVisitedDetailRepository.Queryable()
  633. .Includes(x => x.OrderVisit, s => s.Order)
  634. .WhereIF(dto.VisitState == EVisitStateQuery.NoVisit,
  635. x => x.OrderVisit.VisitState == Share.Enums.Order.EVisitState.WaitForVisit || x.OrderVisit.VisitState ==
  636. Share.Enums.Order.EVisitState.NoSatisfiedWaitForVisit)
  637. .WhereIF(dto.VisitState == EVisitStateQuery.Visited,
  638. x => x.OrderVisit.VisitState == Share.Enums.Order.EVisitState.Visited)
  639. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  640. d => d.OrderVisit.Order.Title.Contains(dto.Keyword!) || d.OrderVisit.Order.No.Contains(dto.Keyword!))
  641. .OrderByDescending(x => x.CreationTime)
  642. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  643. return new PagedDto<OrderVisitDetailDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDetailDto>>(items));
  644. }
  645. /// <summary>
  646. /// 回访保存
  647. /// </summary>
  648. /// <returns></returns>
  649. [Permission(EPermission.Visit)]
  650. [HttpPost("visit")]
  651. [LogFilter("工单回访")]
  652. public async Task Visit([FromBody] VisitDto dto)
  653. {
  654. //var visit = await _orderVisitRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  655. var visit = await _orderVisitRepository.Queryable()
  656. .Includes(d => d.Order)
  657. .Includes(d => d.OrderVisitDetails)
  658. .FirstAsync(d => d.Id == dto.Id, HttpContext.RequestAborted);
  659. if (visit is null)
  660. throw UserFriendlyException.SameMessage("未知回访信息");
  661. if (visit.VisitState == EVisitState.Visited)
  662. throw UserFriendlyException.SameMessage("已回访,不能重复回访");
  663. var first = dto.VisitDetails.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  664. visit.IsPutThrough = dto.IsPutThrough;
  665. visit.AgainState = dto.IsAgain ? EAgainState.NeedAgain : EAgainState.NoAgain;
  666. visit.EmployeeId = _sessionContext.UserId;
  667. visit.CallId = dto.CallId;
  668. if (first != null)
  669. {
  670. visit.NowEvaluate = first.OrgProcessingResults;
  671. }
  672. //update order
  673. //if (dto.IsPutThrough)
  674. //{
  675. visit.VisitState = Share.Enums.Order.EVisitState.Visited;
  676. visit.VisitTime = DateTime.Now;
  677. if (!string.IsNullOrEmpty(visit.CallId))
  678. {
  679. visit.VisitType = EVisitType.CallVisit;
  680. }
  681. if (visit.VisitType is null)
  682. {
  683. visit.VisitType = EVisitType.ArtificialVisit;
  684. }
  685. if (first != null)
  686. {
  687. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  688. }
  689. //_mapper.Map(dto.VisitDetails,visit.OrderVisitDetails);
  690. for (int i = 0; i < visit.OrderVisitDetails.Count; i++)
  691. {
  692. var detail = visit.OrderVisitDetails[i];
  693. var detaildto = dto.VisitDetails.FirstOrDefault(x => x.Id == detail.Id);
  694. if (detaildto != null)
  695. {
  696. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  697. }
  698. }
  699. await _orderVisitRepository.UpdateAsync(visit, HttpContext.RequestAborted);
  700. await _orderVisitedDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, HttpContext.RequestAborted);
  701. await _orderRepository.UpdateAsync(visit.Order, HttpContext.RequestAborted);
  702. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  703. if (first != null)
  704. {
  705. //推省上
  706. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  707. new PublishVisitDto()
  708. {
  709. Order = orderDto,
  710. No = visit.No,
  711. VisitType = visit.VisitType,
  712. VisitName = visit.CreatorName,
  713. VisitTime = visit.VisitTime,
  714. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  715. AreaCode = visit.Order.AreaCode!,
  716. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  717. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  718. ClientGuid = ""
  719. }, cancellationToken: HttpContext.RequestAborted);
  720. //推门户
  721. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisitedWeb, new PublishVisitAllDto()
  722. {
  723. Id = visit.Id,
  724. Order = orderDto,
  725. OrderVisitDetails = _mapper.Map<List<VisitDetailDto>>(visit.OrderVisitDetails),
  726. VisitName = _sessionContext.UserName,
  727. VisitTime = visit.VisitTime,
  728. VisitType = visit.VisitType,
  729. VisitState = visit.VisitState,
  730. PublishTime = visit.PublishTime,
  731. }, cancellationToken: HttpContext.RequestAborted);
  732. }
  733. if (first != null)
  734. {
  735. //写入质检
  736. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, visit.Order.Id, visit.Id,
  737. HttpContext.RequestAborted);
  738. }
  739. //}
  740. //else
  741. //{
  742. // await _orderVisitRepository.UpdateAsync(visit, HttpContext.RequestAborted);
  743. //}
  744. }
  745. /// <summary>
  746. /// 批量分配回访人员
  747. /// </summary>
  748. /// <param name="dto"></param>
  749. /// <returns></returns>
  750. [HttpPost("visit/distribution")]
  751. public async Task<DistributionVisitRspDto> DistributionVisit([FromBody] DistributionVisitDto dto)
  752. {
  753. int error = 0;
  754. foreach (var id in dto.Ids)
  755. {
  756. var visit = await _orderVisitRepository.Queryable().FirstAsync(d => d.Id == id, HttpContext.RequestAborted);
  757. if (visit != null && visit.VisitState == EVisitState.WaitForVisit)
  758. {
  759. visit.EmployeeId = dto.EmployeeId;
  760. await _orderVisitRepository.UpdateAsync(visit, HttpContext.RequestAborted);
  761. }
  762. else
  763. {
  764. error++;
  765. }
  766. }
  767. return new DistributionVisitRspDto() { ErrorCount = error, SuccessCount = dto.Ids.Count - error };
  768. }
  769. #endregion
  770. #region 二次回访申请
  771. /// <summary>
  772. /// 可二次回访申请列表
  773. /// </summary>
  774. /// <param name="dto"></param>
  775. /// <returns></returns>
  776. [Permission(EPermission.OrderVisitAgainList)]
  777. [HttpGet("visitapply/visitagainlist")]
  778. public async Task<PagedDto<OrderCanVisitAgainDto>> OrderVisitAgainList([FromQuery] OrderVisitAgainListDto dto)
  779. {
  780. var (total, items) = await _orderVisitedDetailRepository.Queryable()
  781. .Includes(x => x.OrderVisit, x => x.Order)
  782. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrderVisit.Order.No.Contains(dto.Keyword))
  783. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited &&
  784. (x.OrderVisit.VisitType == EVisitType.SmsVisit ||
  785. x.OrderVisit.VisitType == EVisitType.ChipVoiceVisit))
  786. .Where(x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  787. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2")
  788. .Where(x => x.OrderVisit.IsCanHandle)
  789. .Where(x => x.VisitTarget == EVisitTarget.Org)
  790. .OrderByDescending(x => x.OrderVisit.VisitTime)
  791. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  792. return new PagedDto<OrderCanVisitAgainDto>(total, _mapper.Map<IReadOnlyList<OrderCanVisitAgainDto>>(items));
  793. }
  794. /// <summary>
  795. /// 二次回访申请
  796. /// </summary>
  797. /// <param name="dto"></param>
  798. /// <returns></returns>
  799. /// <exception cref="UserFriendlyException"></exception>
  800. [Permission(EPermission.ApplyOrderVisit)]
  801. [HttpPost("visitapply/add")]
  802. [LogFilter("新增工单二次回访申请")]
  803. public async Task ApplyOrderVisit([FromBody] AddVisitApplyDto dto)
  804. {
  805. var orderVisitApply = _mapper.Map<OrderVisitApply>(dto);
  806. //验证是否可以申请二次回访
  807. var isAny = await _orderVisitApplyRepository.AnyAsync(
  808. x => x.OrderId == orderVisitApply.OrderId && x.VisitApplyState != EVisitApplyState.NoPass,
  809. HttpContext.RequestAborted);
  810. if (isAny)
  811. throw UserFriendlyException.SameMessage("当前状态不能申请二次回访");
  812. var orderModel =
  813. await _orderRepository.GetAsync(x => x.Id == orderVisitApply.OrderId, HttpContext.RequestAborted);
  814. if (orderModel?.CounterSignType != null)
  815. throw UserFriendlyException.SameMessage("会签件不能申请二次回访");
  816. var orderVisitModel = await _orderVisitRepository.GetAsync(x => x.Id == dto.OrderVisitId && x.IsCanHandle,
  817. HttpContext.RequestAborted);
  818. if (orderVisitModel == null)
  819. throw UserFriendlyException.SameMessage("当前状态不能进行二次回访");
  820. orderVisitModel.IsCanHandle = false;
  821. await _orderVisitRepository.UpdateAsync(orderVisitModel, HttpContext.RequestAborted);
  822. orderVisitApply.EmployeeId = _sessionContext.RequiredUserId;
  823. orderVisitApply.VisitApplyState = EVisitApplyState.Examining;
  824. await _orderVisitApplyRepository.AddAsync(orderVisitApply, HttpContext.RequestAborted);
  825. }
  826. /// <summary>
  827. /// 二次回访审核
  828. /// </summary>
  829. /// <param name="dto"></param>
  830. /// <returns></returns>
  831. [Permission(EPermission.ExaminOrderVisit)]
  832. [HttpPost("visitapply/examin")]
  833. [LogFilter("新增工单二次回访审核")]
  834. public async Task ExaminOrderVisit([FromBody] ExaminOrderVisitDto dto)
  835. {
  836. //获取二次回访申请
  837. var visitApplyModel = await _orderVisitApplyRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  838. if (visitApplyModel == null)
  839. throw UserFriendlyException.SameMessage("无效申请");
  840. if (visitApplyModel.VisitApplyState != EVisitApplyState.Examining)
  841. throw UserFriendlyException.SameMessage("当前状态不能审核");
  842. if (dto.IsPass)
  843. visitApplyModel.VisitApplyState = EVisitApplyState.Pass;
  844. else
  845. visitApplyModel.VisitApplyState = EVisitApplyState.NoPass;
  846. visitApplyModel.ExaminOpinion = dto.ExaminOpinion;
  847. visitApplyModel.ExaminManId = _sessionContext.RequiredUserId;
  848. visitApplyModel.ExaminTime = DateTime.Now;
  849. await _orderVisitApplyRepository.UpdateAsync(visitApplyModel, HttpContext.RequestAborted);
  850. //TODO 处理通过后的业务
  851. if (dto.IsPass)
  852. {
  853. //处理申请单
  854. visitApplyModel.VisitApplyState = EVisitApplyState.Pass;
  855. await _orderVisitApplyRepository.UpdateAsync(visitApplyModel, HttpContext.RequestAborted);
  856. //处理原回访数据
  857. var visitModel =
  858. await _orderVisitRepository.GetAsync(visitApplyModel.OrderVisitId, HttpContext.RequestAborted);
  859. if (visitModel != null)
  860. {
  861. visitModel.VisitState = EVisitState.None;
  862. await _orderVisitRepository.UpdateAsync(visitModel, HttpContext.RequestAborted);
  863. //处理新回访数据
  864. //查询原回访数据子表
  865. var visitModelNew = _mapper.Map<OrderVisit>(visitModel);
  866. visitModelNew.InitId();
  867. visitModelNew.CreationTime = DateTime.Now;
  868. visitModelNew.CreatorId = string.Empty;
  869. visitModelNew.CreatorName = string.Empty;
  870. visitModelNew.CreatorOrgId = string.Empty;
  871. visitModelNew.CreatorOrgName = string.Empty;
  872. visitModelNew.CreatorOrgLevel = 0;
  873. visitModelNew.AreaId = string.Empty;
  874. visitModelNew.VisitState = EVisitState.WaitForVisit;
  875. visitModelNew.IsCanHandle = false;
  876. var id = await _orderVisitRepository.AddAsync(visitModelNew, HttpContext.RequestAborted);
  877. var visitModelDetail = await _orderVisitedDetailRepository.Queryable()
  878. .Where(x => x.VisitId == visitModel.Id).ToListAsync(HttpContext.RequestAborted);
  879. var visitDetailListNew = new List<OrderVisitDetail>();
  880. foreach (var item in visitModelDetail)
  881. {
  882. var visitDetail = new OrderVisitDetail();
  883. visitDetail.VisitId = id;
  884. visitDetail.VisitOrgCode = item.VisitOrgCode;
  885. visitDetail.VisitOrgName = item.VisitOrgName;
  886. visitDetail.VisitTarget = item.VisitTarget;
  887. visitDetailListNew.Add(visitDetail);
  888. }
  889. await _orderVisitedDetailRepository.AddRangeAsync(visitDetailListNew, HttpContext.RequestAborted);
  890. }
  891. }
  892. else
  893. {
  894. //处理申请单
  895. visitApplyModel.VisitApplyState = EVisitApplyState.NoPass;
  896. visitApplyModel.ExaminManId = _sessionContext.RequiredUserId;
  897. visitApplyModel.ExaminOpinion = dto.ExaminOpinion;
  898. visitApplyModel.ExaminTime = DateTime.Now;
  899. await _orderVisitApplyRepository.UpdateAsync(visitApplyModel, HttpContext.RequestAborted);
  900. var visitModel =
  901. await _orderVisitRepository.GetAsync(visitApplyModel.OrderVisitId, HttpContext.RequestAborted);
  902. if (visitModel != null)
  903. {
  904. visitModel.IsCanHandle = true;
  905. await _orderVisitRepository.UpdateAsync(visitModel, HttpContext.RequestAborted);
  906. }
  907. }
  908. }
  909. /// <summary>
  910. /// 二次回访申请列表
  911. /// </summary>
  912. /// <param name="dto"></param>
  913. /// <returns></returns>
  914. [Permission(EPermission.VisitApplyList)]
  915. [HttpGet("visitapply/list")]
  916. public async Task<PagedDto<VisitApplyDto>> VisitApplyList([FromQuery] VisitApplyListDto dto)
  917. {
  918. var (total, items) = await _orderVisitApplyRepository.Queryable()
  919. .Includes(d => d.Order)
  920. .Includes(d => d.OrderVisit,
  921. d => d.OrderVisitDetails.Where(x => x.VisitTarget == EVisitTarget.Org).ToList())
  922. .Includes(d => d.OrderVisit, d => d.Employee)
  923. .Includes(d => d.Employee)
  924. .WhereIF(dto.VisitApplyState != null, x => x.VisitApplyState == dto.VisitApplyState)
  925. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrderNo.Contains(dto.Keyword))
  926. .OrderByDescending(x => x.CreationTime)
  927. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  928. return new PagedDto<VisitApplyDto>(total, _mapper.Map<IReadOnlyList<VisitApplyDto>>(items));
  929. }
  930. /// <summary>
  931. /// 获取二次回访申请
  932. /// </summary>
  933. /// <param name="id"></param>
  934. /// <returns></returns>
  935. [HttpGet("visitapply/{id}")]
  936. public async Task<VisitApplyDto> VisitApplyEntity(string id)
  937. {
  938. var model = await _orderVisitApplyRepository.GetExtAsync(x => x.Id == id, x => x.Includes(d => d.Order));
  939. return _mapper.Map<VisitApplyDto>(model);
  940. }
  941. /// <summary>
  942. /// 页面基础信息
  943. /// </summary>
  944. /// <returns></returns>
  945. [HttpGet("visitapply/basedata")]
  946. public async Task<object> VisitApplyBaseData()
  947. {
  948. var rsp = new
  949. {
  950. VisitApplyState = EnumExts.GetDescriptions<EVisitApplyState>()
  951. };
  952. return rsp;
  953. }
  954. #endregion
  955. #region 工单重办
  956. /// <summary>
  957. /// 重办查询
  958. /// </summary>
  959. /// <param name="dto"></param>
  960. /// <returns></returns>
  961. [HttpGet("redo")]
  962. public async Task<PagedDto<OrderRedo>> QueryOrderRedo([FromQuery] QueryOrderRedoRecordDto dto)
  963. {
  964. var (total, items) = await _orderRedoRepository.Queryable()
  965. .Includes(x => x.Order)
  966. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  967. d => d.Order.Title.Contains(dto.Keyword!) || d.Order.No.Contains(dto.Keyword!))
  968. .OrderByDescending(x => x.CreationTime)
  969. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  970. return new PagedDto<OrderRedo>(total, items);
  971. }
  972. /// <summary>
  973. /// 重办详情
  974. /// </summary>
  975. /// <param name="id"></param>
  976. /// <returns></returns>
  977. [HttpGet("redo/{id}")]
  978. public async Task<OrderRedo> GetOrderRedo(string id)
  979. {
  980. return await _orderRedoRepository.Queryable()
  981. .Includes(x => x.Order)
  982. .FirstAsync(x => x.Id == id);
  983. }
  984. ///// <summary>
  985. ///// 发起重办
  986. ///// </summary>
  987. //[HttpPost("redo")]
  988. //[LogFilter("新增工单重办")]
  989. //public async Task<string> AddRedo([FromBody] OrderRedoStartFlowDto dto)
  990. //{
  991. // var redo = _mapper.Map<OrderRedo>(dto.Data);
  992. // redo.CreatorName = _sessionContext.UserName ?? string.Empty;
  993. // redo.CreatorOrgName = _sessionContext.OrgName ?? string.Empty;
  994. // //redo.TimeLimitCount = dto.Workflow.Extension.TimeLimitCount;
  995. // //redo.TimeLimitUnit = dto.Workflow.Extension.TimeLimitUnit;
  996. // //todo
  997. // var handler = dto.Workflow.NextHandlers.First();
  998. // redo.RedoOrgCode = handler.Key;
  999. // redo.RedoOrgCode = handler.Value;
  1000. // var id = await _orderRedoRepository.AddAsync(redo, HttpContext.RequestAborted);
  1001. // try
  1002. // {
  1003. // var order = await _orderRepository.GetAsync(dto.Data.OrderId, HttpContext.RequestAborted);
  1004. // if (order == null)
  1005. // throw UserFriendlyException.SameMessage("无效工单编号");
  1006. // if (string.IsNullOrEmpty(order.WorkflowId))
  1007. // throw UserFriendlyException.SameMessage("无效工单流程编号");
  1008. // var redoFlowDto = _mapper.Map<RecallDto>(dto.Workflow);
  1009. // redoFlowDto.WorkflowId = order.WorkflowId;
  1010. // await _workflowApplication.RedoAsync(redoFlowDto, HttpContext.RequestAborted);
  1011. // return id;
  1012. // }
  1013. // catch (Exception e)
  1014. // {
  1015. // await _orderRedoRepository.RemoveAsync(id, cancellationToken: HttpContext.RequestAborted);
  1016. // throw new UserFriendlyException($"发起重办失败,{e.Message}");
  1017. // }
  1018. //}
  1019. /// <summary>
  1020. /// 重办基础数据
  1021. /// </summary>
  1022. /// <returns></returns>
  1023. [HttpGet("base-data-redo")]
  1024. public async Task<dynamic> BaseDataRedo()
  1025. {
  1026. var rsp = new
  1027. {
  1028. OrderRedoReasonOptions = EnumExts.GetDescriptions<EOrderRedoReason>(),
  1029. };
  1030. return rsp;
  1031. }
  1032. #endregion
  1033. #region 工单延期
  1034. /// <summary>
  1035. /// 可申请延期工单
  1036. /// </summary>
  1037. /// <param name="dto"></param>
  1038. /// <returns></returns>
  1039. [HttpGet("candelay")]
  1040. public async Task<PagedDto<OrderDto>> CanDelayOrderList([FromQuery] CanDelayOrderListDto dto)
  1041. {
  1042. var (total, items) = await _orderRepository.Queryable()
  1043. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1044. d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  1045. .Where(d => d.Status != EOrderStatus.WaitForAccept && d.Status != EOrderStatus.Filed &&
  1046. SqlFunc.Subqueryable<OrderDelay>()
  1047. .Where(s => s.OrderId == d.Id && s.DelayState == EDelayState.Examining).NotAny())
  1048. .OrderByDescending(d => d.CreationTime)
  1049. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1050. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  1051. }
  1052. /// <summary>
  1053. /// 申请延期
  1054. /// </summary>
  1055. /// <param name="dto"></param>
  1056. /// <returns></returns>
  1057. //[Permission(EPermission.ApplyDelay)]
  1058. [HttpPost("delay")]
  1059. [LogFilter("新增工单延期申请")]
  1060. public async Task ApplyDelay([FromBody] DelayStartFlowDto dto)
  1061. {
  1062. var delaydto = dto.Data;
  1063. if (string.IsNullOrEmpty(dto.Workflow.Opinion))
  1064. throw UserFriendlyException.SameMessage("办理意见不能为空!");
  1065. //验证工单是否可以申请
  1066. var order = await _orderRepository.GetAsync(delaydto.OrderId, HttpContext.RequestAborted);
  1067. if (order is null)
  1068. throw UserFriendlyException.SameMessage("无效工单");
  1069. //验证工单是否在办理中
  1070. if (order.Status == EOrderStatus.WaitForAccept || order.Status >= EOrderStatus.Filed)
  1071. throw UserFriendlyException.SameMessage("当前工单状态不能申请延期");
  1072. bool IsHas = await _orderDelayRepository.AnyAsync(
  1073. x => x.OrderId == delaydto.OrderId && x.DelayState == EDelayState.Examining, HttpContext.RequestAborted);
  1074. if (IsHas)
  1075. throw UserFriendlyException.SameMessage("该存在延期申请正在审核");
  1076. //验证延期次数
  1077. var setting = _systemSettingCacheManager.GetSetting(SettingConstants.DelayNum);
  1078. if (int.Parse(setting?.SettingValue[0]) != 0)
  1079. {
  1080. int count = await _orderDelayRepository.CountAsync(x => x.OrderId == delaydto.OrderId && x.ApplyOrgCode == _sessionContext.RequiredOrgId && x.DelayState == EDelayState.Pass);
  1081. if (count >= int.Parse(setting?.SettingValue[0]))
  1082. throw UserFriendlyException.SameMessage("延期申请已超过系统预定设置,不能申请");
  1083. }
  1084. var model = _mapper.Map<OrderDelay>(delaydto);
  1085. model.EmployeeId = _sessionContext.RequiredUserId;
  1086. model.EmployeeName = _sessionContext.UserName;
  1087. model.ApplyOrgName = _sessionContext.OrgName;
  1088. model.ApplyOrgCode = _sessionContext.RequiredOrgId;
  1089. model.DelayApplyType = EDelayApplyType.LocalApply;
  1090. model.BeforeDelay = order.ExpiredTime;
  1091. model.DelayState = EDelayState.Examining;
  1092. model.DelayReason = dto.Workflow.Opinion;
  1093. if (model.BeforeDelay != null)
  1094. {
  1095. model.AfterDelay = _timeLimitDomainService
  1096. .CalcEndTime(model.BeforeDelay.Value, delaydto.DelayUnit, delaydto.DelayNum, order.AcceptTypeCode)?.EndTime; //todo
  1097. }
  1098. model.ApplyDelayTime = DateTime.Now;
  1099. model.No = order.No;
  1100. model.InitId();
  1101. if (dto.Data.Files.Any())
  1102. model.FileJson = await _fileRepository.AddFileAsync(dto.Data.Files, model.Id, "", HttpContext.RequestAborted);
  1103. await _orderDelayRepository.AddAsync(model, HttpContext.RequestAborted);
  1104. try
  1105. {
  1106. var startDto = _mapper.Map<StartWorkflowDto>(dto.Workflow);
  1107. startDto.DefinitionModuleCode = WorkflowModuleConsts.OrderDelay;
  1108. startDto.Title = model.DelayReason;
  1109. string workFlowId = await _workflowApplication.StartWorkflowAsync(startDto, model.Id,
  1110. cancellationToken: HttpContext.RequestAborted);
  1111. //model.WorkflowId = workFlowId;
  1112. //await _orderDelayRepository.UpdateAsync(model, HttpContext.RequestAborted);
  1113. }
  1114. catch (Exception ex)
  1115. {
  1116. await _orderDelayRepository.RemoveAsync(model.Id, false, HttpContext.RequestAborted);
  1117. throw new UserFriendlyException($"工单延期流程失败!, {ex.Message}", "工单延期流程失败");
  1118. }
  1119. }
  1120. /// <summary>
  1121. /// 工单延期修改后下一步流程
  1122. /// </summary>
  1123. [HttpPost("delay/initial_nextFlow")]
  1124. [LogFilter("开始工单延期流程")]
  1125. public async Task InitialNextFlow([FromBody] DelayNextFlowDto dto)
  1126. {
  1127. var delay = await _orderDelayRepository.GetAsync(dto.Data.Id);
  1128. _mapper.Map(dto.Data, delay);
  1129. if (dto.Data.Files.Any())
  1130. delay.FileJson = await _fileRepository.AddFileAsync(dto.Data.Files, delay.Id, "", HttpContext.RequestAborted);
  1131. await _orderDelayRepository.UpdateAsync(delay, HttpContext.RequestAborted);
  1132. try
  1133. {
  1134. dto.NextWorkflow.WorkflowId = delay.WorkflowId;
  1135. await _workflowApplication.NextAsync(dto.NextWorkflow,
  1136. cancellationToken: HttpContext.RequestAborted);
  1137. }
  1138. catch (Exception e)
  1139. {
  1140. throw new UserFriendlyException($"工单延期下一步流程失败!, {e.Message}", "工单延期下一步流程失败");
  1141. }
  1142. }
  1143. /// <summary>
  1144. /// 延期查询流程办理下一步可选节点
  1145. /// </summary>
  1146. /// <param name="workflowId"></param>
  1147. /// <returns></returns>
  1148. [HttpGet("delay/{workflowId}/nextsteps")]
  1149. public async Task<NextStepsDto> OrderDelayNextsteps(string workflowId)
  1150. {
  1151. var workflow = await _workflowRepository.GetAsync(workflowId, HttpContext.RequestAborted);
  1152. if (workflow != null)
  1153. {
  1154. var orderDelay = await _orderDelayRepository.Queryable().Includes(x => x.Order).Where(x => x.Id == workflow.ExternalId).FirstAsync(HttpContext.RequestAborted);
  1155. if (orderDelay != null)
  1156. {
  1157. var result = await _workflowApplication.GetNextStepsAsync(workflowId, HttpContext.RequestAborted);
  1158. if (!orderDelay.Order.IsProvince)
  1159. {
  1160. if (result.Steps.Any(x => x.Value == "省审批"))
  1161. {
  1162. result.Steps.Remove(result.Steps.First(x => x.Value == "省审批"));
  1163. }
  1164. }
  1165. return result;
  1166. }
  1167. }
  1168. return null;
  1169. }
  1170. /// <summary>
  1171. /// 取消工单延期
  1172. /// </summary>
  1173. /// <param name="id"></param>
  1174. /// <returns></returns>
  1175. [HttpPost("delay/cancel")]
  1176. [LogFilter("取消工单延期")]
  1177. public async Task CancelDelay([FromBody] CancelDelayDto dto)
  1178. {
  1179. var orderDelay = await _orderDelayRepository.GetAsync(x => x.OrderId == dto.Id && x.DelayState == EDelayState.Examining, HttpContext.RequestAborted);
  1180. if (orderDelay != null)
  1181. {
  1182. if (orderDelay.DelayApplyType == EDelayApplyType.ProvinceApply)
  1183. {
  1184. throw UserFriendlyException.SameMessage("当前处于【省平台】审批,无法取消");
  1185. }
  1186. await _workflowDomainService.TerminateAsync(new TerminateDto() { WorkflowId = orderDelay.WorkflowId, Opinion = "" }, HttpContext.RequestAborted);
  1187. orderDelay.DelayState = EDelayState.Withdraw;
  1188. await _orderDelayRepository.UpdateAsync(orderDelay, HttpContext.RequestAborted);
  1189. }
  1190. else
  1191. {
  1192. throw UserFriendlyException.SameMessage("无效数据");
  1193. }
  1194. }
  1195. /// <summary>
  1196. /// 延期列表
  1197. /// </summary>
  1198. /// <returns></returns>
  1199. //[Permission(EPermission.DelayList)]
  1200. [HttpGet("delay")]
  1201. public async Task<PagedDto<OrderDelayDto>> DelayList([FromQuery] DelayListDto dto)
  1202. {
  1203. var (total, items) = await _orderDelayRepository.Queryable(viewFilter: true)
  1204. .Includes(x => x.Order)
  1205. .Includes(x => x.Workflow)
  1206. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1207. d => d.Order.Title.Contains(dto.Keyword!) || d.Order.No.Contains(dto.Keyword!))
  1208. .WhereIF(dto.IsApply == true, x => x.DelayState != EDelayState.Examining)
  1209. .WhereIF(dto.IsApply == false, x => x.DelayState == EDelayState.Examining)
  1210. .WhereIF(dto.DelayState != null, x => x.DelayState == dto.DelayState)
  1211. .OrderByDescending(x => x.ApplyDelayTime)
  1212. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1213. return new PagedDto<OrderDelayDto>(total, _mapper.Map<IReadOnlyList<OrderDelayDto>>(items));
  1214. }
  1215. /// <summary>
  1216. /// 延期列表
  1217. /// </summary>
  1218. /// <returns></returns>
  1219. //[Permission(EPermission.DelayList)]
  1220. [HttpGet("wait_delay")]
  1221. public async Task<PagedDto<OrderDelayDto>> WaitDelayList([FromQuery] DelayListDto dto)
  1222. {
  1223. var isHandled = dto.IsApply.HasValue && dto.IsApply.Value;
  1224. var (total, items) = await _orderDelayRepository
  1225. .Queryable(viewFilter: true, handlerFilter: !isHandled)
  1226. .Includes(x => x.Order)
  1227. .Includes(x=>x.Workflow)
  1228. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1229. d => d.Order.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  1230. .WhereIF(dto.IsApply == true, x => x.DelayState != EDelayState.Examining)
  1231. .WhereIF(dto.IsApply == false, x => x.DelayState == EDelayState.Examining)
  1232. //.WhereIF(dto.DelayState != null, x => x.DelayState == dto.DelayState)
  1233. //.Where(x=>x.DelayState == EDelayState.Examining)
  1234. .OrderByDescending(x => x.ApplyDelayTime)
  1235. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1236. return new PagedDto<OrderDelayDto>(total, _mapper.Map<IReadOnlyList<OrderDelayDto>>(items));
  1237. }
  1238. /// <summary>
  1239. /// 延期详情
  1240. /// </summary>
  1241. /// <param name="id"></param>
  1242. /// <returns></returns>
  1243. //[Permission(EPermission.DelayEntity)]
  1244. [HttpGet("delay/{id}")]
  1245. public async Task<OrderDelayDto> DelayEntity(string id)
  1246. {
  1247. var model = await _orderDelayRepository.Queryable()
  1248. .Includes(x => x.Order)
  1249. .Includes(x => x.Workflow)
  1250. .FirstAsync(x => x.Id == id);
  1251. var rspModel = _mapper.Map<OrderDelayDto>(model);
  1252. rspModel.IsCanHandle = model.CanHandle(_sessionContext.RequiredUserId, _sessionContext.RequiredOrgId);
  1253. rspModel.Handle = false;
  1254. if (!string.IsNullOrEmpty(rspModel.WorkflowId))
  1255. {
  1256. rspModel.Handle = await _workflowDomainService.CheckCurrentIsStartStepAsync(rspModel.WorkflowId, _sessionContext.RequiredUserId, _sessionContext.RequiredOrgId, HttpContext.RequestAborted);
  1257. }
  1258. if (rspModel.FileJson != null && rspModel.FileJson.Any())
  1259. {
  1260. var ids = rspModel.FileJson.Select(x => x.Id).ToList();
  1261. rspModel.Files = await _fileRepository.GetFilesAsync(ids, HttpContext.RequestAborted);
  1262. }
  1263. return rspModel;
  1264. }
  1265. /// <summary>
  1266. /// 计算期满时间
  1267. /// </summary>
  1268. /// <param name="dto"></param>
  1269. /// <returns></returns>
  1270. [HttpPost("delay/calc-endtime")]
  1271. public async Task<TimeResult?> DelayCalcEndTime([FromBody] DelayCalcEndTimeDto dto)
  1272. {
  1273. return _timeLimitDomainService.CalcEndTime(dto.BeginTime, dto.DelayUnit, dto.DelayNum, 0);
  1274. }
  1275. /// <summary>
  1276. /// 查询工单延期流程开启参数
  1277. /// </summary>
  1278. /// <returns></returns>
  1279. [HttpGet("delay/startflow")]
  1280. public async Task<NextStepsDto> GetDelayFlowStartOptions()
  1281. {
  1282. return await _workflowApplication.GetStartStepsAsync(WorkflowModuleConsts.OrderDelay,
  1283. HttpContext.RequestAborted);
  1284. }
  1285. /// <summary>
  1286. /// 延期页面基础信息
  1287. /// </summary>
  1288. /// <returns></returns>
  1289. [HttpGet("delay/basedata")]
  1290. public async Task<object> DelayBaseData()
  1291. {
  1292. var rsp = new
  1293. {
  1294. DelayState = EnumExts.GetDescriptions<EDelayState>(),
  1295. TimeType = EnumExts.GetDescriptions<ETimeType>()
  1296. };
  1297. return rsp;
  1298. }
  1299. #endregion
  1300. #region 工单甄别
  1301. /// <summary>
  1302. /// 工单甄别待申请列表
  1303. /// </summary>
  1304. /// <param name="dto"></param>
  1305. /// <returns></returns>
  1306. [Permission(EPermission.CanOrderScreen)]
  1307. [HttpGet("mayscreen")]
  1308. public async Task<PagedDto<OrderVisitDetailDto>> MayScreenList([FromQuery] MayScreenListDto dto)
  1309. {
  1310. dto.CreationTimeEnd = DateTime.Now;
  1311. dto.CreationTimeStart = DateTime.Now;
  1312. if (dto.IsHomePage != null && dto.IsHomePage == true)
  1313. {
  1314. dto.CreationTimeStart = _timeLimitDomainService.CalcWorkTimeReduce(DateTime.Now, 5);
  1315. }
  1316. var query = _orderVisitedDetailRepository.Queryable(false, true)
  1317. .Includes(x => x.OrderVisit)
  1318. .Includes(x => x.OrderVisit, y => y.Order)
  1319. .Includes(x => x.OrderVisit, y => y.Employee)
  1320. .LeftJoin<OrderScreen>((x, s) => x.Id == s.VisitDetailId && (int)s.Status < 2 && s.IsDeleted == false)
  1321. .Where((x, s) => s.Id == null)
  1322. .WhereIF(dto.IsHomePage.HasValue && dto.IsHomePage == true, x => x.OrderVisit.VisitTime < dto.CreationTimeEnd && x.OrderVisit.VisitTime > dto.CreationTimeStart)
  1323. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order!.No!.Contains(dto.No!))
  1324. .WhereIF(dto.IsProvince.HasValue, x => x.OrderVisit.Order!.IsProvince == dto.IsProvince)
  1325. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order!.Title!.Contains(dto.Title!))
  1326. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), x => x.OrderVisit.Order!.SourceChannelCode! == dto.SourceChannel!)
  1327. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.OrderVisit.Order!.AcceptTypeCode! == dto.AcceptType!)
  1328. .WhereIF(dto.CounterSignType.HasValue, x => x.OrderVisit.Order!.CounterSignType == dto.CounterSignType)
  1329. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.OrderVisit.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  1330. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), x => x.OrderVisit.Order!.ActualHandleOrgName!.Contains(dto.ActualHandleOrgName!))
  1331. .WhereIF(dto.ActualHandleTime.HasValue && dto.EndActualHandleTime.HasValue, x => x.OrderVisit.Order!.ActualHandleTime >= dto.ActualHandleTime && x.OrderVisit.Order!.ActualHandleTime <= dto.EndActualHandleTime)
  1332. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue, x => x.OrderVisit.Order!.FiledTime == dto.FiledTime && x.OrderVisit.Order!.FiledTime <= dto.EndFiledTime)
  1333. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue, x => x.OrderVisit.Order!.CreationTime == dto.CreationTime && x.OrderVisit.Order!.CreationTime <= dto.EndCreationTime)
  1334. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue, x => x.OrderVisit.VisitTime == dto.VisitTime && x.OrderVisit.VisitTime <= dto.EndVisitTime)
  1335. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), x => x.VisitOrgName!.Contains(dto.VisitOrgName!))
  1336. .WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults), x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults)
  1337. .WhereIF(!string.IsNullOrEmpty(dto.OrgHandledAttitude), x => SqlFunc.JsonListObjectAny(x.OrgHandledAttitude, "Key", dto.OrgHandledAttitude))
  1338. .WhereIF(!string.IsNullOrEmpty(dto.OrgNoSatisfiedReason), x => SqlFunc.JsonField(x.OrgNoSatisfiedReason, "Key") == dto.OrgNoSatisfiedReason)
  1339. .Where((x, s) => x.OrderVisit.VisitState != EVisitState.None && x.OrderVisit.IsCanHandle);
  1340. if (_sessionContext.OrgId != null && !_sessionContext.OrgIsCenter)
  1341. {
  1342. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1343. (x, s) => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  1344. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  1345. .Where((x, s) => x.VisitTarget == EVisitTarget.Org && x.VisitOrgCode.StartsWith(_sessionContext.OrgId) && (
  1346. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  1347. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  1348. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  1349. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  1350. ));
  1351. }
  1352. else
  1353. {
  1354. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1355. (x, s) => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  1356. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  1357. .Where((x, s) => x.VisitTarget == EVisitTarget.Org && (
  1358. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  1359. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  1360. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  1361. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  1362. ));
  1363. }
  1364. var (total, items) = await query
  1365. .OrderByDescending((x, s) => x.CreationTime)
  1366. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1367. return new PagedDto<OrderVisitDetailDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDetailDto>>(items));
  1368. }
  1369. /// <summary>
  1370. /// 工单甄别列表
  1371. /// </summary>
  1372. /// <param name="dto"></param>
  1373. /// <returns></returns>
  1374. [HttpGet("screen")]
  1375. public async Task<PagedDto<OrderScreenListDto>> ScreenList([FromQuery] ScreenListDto dto)
  1376. {
  1377. var view = dto.source == 1;
  1378. var handler = dto.source == 1 && dto.Status is EScreenStatus.Apply;
  1379. var query = _orderScreenRepository.Queryable(viewFilter: view, handlerFilter: handler)
  1380. .Includes(x => x.Order)
  1381. .Includes(x => x.VisitDetail)
  1382. .Includes(x => x.Visit, d => d.Order)
  1383. .Includes(x => x.Workflow)
  1384. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1385. x => x.Visit.Order.Title.Contains(dto.Keyword!) || x.Visit.Order.No.Contains(dto.Keyword!));
  1386. if (dto.Status is EScreenStatus.Apply)
  1387. {
  1388. query.Where(x => (x.Status == EScreenStatus.Apply || x.Status == EScreenStatus.Approval));
  1389. }
  1390. if (dto.Status.HasValue && dto.Status == EScreenStatus.MyHandle)
  1391. {
  1392. query.Where(x => (x.Status != EScreenStatus.Apply));
  1393. }
  1394. var (total, items) = await query
  1395. //.WhereIF(dto.Status.HasValue && dto.Status == EScreenStatus.MyHandle,
  1396. // x => x.Status != EScreenStatus.Apply && x.CreatorId == _sessionContext.UserId)
  1397. .WhereIF(dto.CreationTimeStart.HasValue, x => x.CreationTime >= dto.CreationTimeStart)
  1398. .WhereIF(dto.CreationTimeEnd.HasValue, x => x.CreationTime <= dto.CreationTimeEnd)
  1399. .WhereIF(!string.IsNullOrEmpty(dto.OrderId), x => x.OrderId == dto.OrderId)
  1400. .OrderByDescending(x => x.CreationTime)
  1401. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1402. return new PagedDto<OrderScreenListDto>(total, _mapper.Map<IReadOnlyList<OrderScreenListDto>>(items));
  1403. }
  1404. /// <summary>
  1405. /// 开始工单甄别流程
  1406. /// </summary>
  1407. [Permission(EPermission.ApplyScreen)]
  1408. [HttpPost("screen/startflow")]
  1409. [LogFilter("开始工单甄别流程")]
  1410. public async Task StartFlow([FromBody] ScreenStartFlowDto dto)
  1411. {
  1412. var screenAny = await _orderScreenRepository.AnyAsync(x =>
  1413. x.VisitDetailId == dto.Data.VisitDetailId &&
  1414. (x.Status == EScreenStatus.Apply || x.Status == EScreenStatus.Approval));
  1415. if (screenAny)
  1416. throw UserFriendlyException.SameMessage("该工单已提起甄别申请,正在审批过程中,不能申请");
  1417. var setting = _systemSettingCacheManager.GetSetting(SettingConstants.ScreenApplyNum);
  1418. int count = await _orderScreenRepository.CountAsync(x =>
  1419. x.OrderId == dto.Data.OrderId && x.Status == EScreenStatus.Refuse);
  1420. if (count > int.Parse(setting?.SettingValue[0]) && int.Parse(setting?.SettingValue[0]) > 0)
  1421. throw UserFriendlyException.SameMessage("甄别申请已超过系统预定设置,不能申请");
  1422. var visit = await _orderVisitRepository.GetAsync(dto.Data.VisitId, HttpContext.RequestAborted);
  1423. setting = _systemSettingCacheManager.GetSetting(SettingConstants.ScreenApplyEndTime);
  1424. var endTime = _timeLimitDomainService
  1425. .CalcEndTime(visit.VisitTime.Value, ETimeType.WorkDay, int.Parse(setting?.SettingValue[0]), 0).EndTime;
  1426. if (DateTime.Now > endTime && int.Parse(setting?.SettingValue[0]) > 0)
  1427. throw UserFriendlyException.SameMessage("甄别申请时限已超过系统预定设置,不能申请");
  1428. var model = _mapper.Map<OrderScreen>(dto.Data);
  1429. model.Status = EScreenStatus.Apply;
  1430. model.ApplyEndTime = endTime;
  1431. model.TimeConsuming = _timeLimitDomainService.CalcWorkTimeToDecimal(visit.VisitTime.Value, DateTime.Now, false);
  1432. model.InitId();
  1433. if (dto.Data.Files.Any())
  1434. model.FileJson = await _fileRepository.AddFileAsync(dto.Data.Files, model.Id, "", HttpContext.RequestAborted);
  1435. await _orderScreenRepository.AddAsync(model, HttpContext.RequestAborted);
  1436. var workflowId = string.Empty;
  1437. try
  1438. {
  1439. //二次回访会改写数据
  1440. //await _orderRepository.OrderScreenRevisionVisit(visit.Id, false, HttpContext.RequestAborted);
  1441. var startDto = _mapper.Map<StartWorkflowDto>(dto.Workflow);
  1442. startDto.DefinitionModuleCode = WorkflowModuleConsts.OrderScreen;
  1443. startDto.Title = dto.Data.Content;
  1444. workflowId = await _workflowApplication.StartWorkflowAsync(startDto, model.Id,
  1445. cancellationToken: HttpContext.RequestAborted);
  1446. //var screen = await _orderScreenRepository.GetAsync(model.Id, HttpContext.RequestAborted);
  1447. //if (screen != null)
  1448. //{
  1449. // screen.WorkflowId = workflowId;
  1450. // await _orderScreenRepository.UpdateAsync(screen, HttpContext.RequestAborted);
  1451. //}
  1452. }
  1453. catch (Exception e)
  1454. {
  1455. await _orderScreenRepository.RemoveAsync(model.Id);
  1456. model.Id = string.Empty;
  1457. throw new UserFriendlyException($"工单开启甄别流程失败!, {e.Message}", "工单开启甄别流程失败");
  1458. }
  1459. }
  1460. /// <summary>
  1461. /// 工单甄别修改后下一步流程
  1462. /// </summary>
  1463. [HttpPost("screen/initial_nextFlow")]
  1464. [LogFilter("开始工单甄别流程")]
  1465. public async Task InitialNextFlow([FromBody] ScreenNextFlowDto dto)
  1466. {
  1467. var screen = await _orderScreenRepository.GetAsync(dto.Data.Id);
  1468. _mapper.Map(dto.Data, screen);
  1469. if (dto.Data.Files.Any())
  1470. screen.FileJson = await _fileRepository.AddFileAsync(dto.Data.Files, screen.Id, "", HttpContext.RequestAborted);
  1471. await _orderScreenRepository.UpdateAsync(screen, HttpContext.RequestAborted);
  1472. try
  1473. {
  1474. dto.NextWorkflow.WorkflowId = screen.WorkflowId;
  1475. await _workflowApplication.NextAsync(dto.NextWorkflow,
  1476. cancellationToken: HttpContext.RequestAborted);
  1477. }
  1478. catch (Exception e)
  1479. {
  1480. throw new UserFriendlyException($"工单甄别下一步流程失败!, {e.Message}", "工单甄别下一步流程失败");
  1481. }
  1482. }
  1483. /// <summary>
  1484. /// 查询工单甄别流程开启参数
  1485. /// </summary>
  1486. /// <returns></returns>
  1487. [HttpGet("screen/startflow")]
  1488. public async Task<NextStepsDto> GetScreenFlowStartOptionsAsync()
  1489. {
  1490. //return await _workflowApplication.GetStartOptionsAsync(WorkflowModuleConsts.OrderScreen,
  1491. // HttpContext.RequestAborted);
  1492. return await _workflowApplication.GetStartStepsAsync(WorkflowModuleConsts.OrderScreen,
  1493. HttpContext.RequestAborted);
  1494. }
  1495. /// <summary>
  1496. /// 查询工单甄别流程参数
  1497. /// </summary>
  1498. /// <returns></returns>
  1499. [HttpGet("screen/workflow/{id}")]
  1500. public async Task<string> GetScreenWorkFlowAsync(string id)
  1501. {
  1502. var workflow = await _workflowRepository.Queryable().FirstAsync(x => x.ExternalId == id);
  1503. return workflow.Id;
  1504. }
  1505. /// <summary>
  1506. /// 甄别查询流程办理下一步可选节点
  1507. /// </summary>
  1508. /// <param name="workflowId"></param>
  1509. /// <returns></returns>
  1510. [HttpGet("screen/{workflowId}/nextsteps")]
  1511. public async Task<NextStepsDto> OrderScreenNextsteps(string workflowId)
  1512. {
  1513. var workflow = await _workflowRepository.GetAsync(workflowId, HttpContext.RequestAborted);
  1514. if (workflow != null)
  1515. {
  1516. var orderScreen = await _orderScreenRepository.Queryable().Includes(x => x.Order).Where(x => x.Id == workflow.ExternalId).FirstAsync(HttpContext.RequestAborted);
  1517. if (orderScreen != null)
  1518. {
  1519. var result = await _workflowApplication.GetNextStepsAsync(workflowId, HttpContext.RequestAborted);
  1520. if (!orderScreen.Order.IsProvince)
  1521. {
  1522. if (result.Steps.Any(x => x.Value == "省审批"))
  1523. {
  1524. result.Steps.Remove(result.Steps.First(x => x.Value == "省审批"));
  1525. }
  1526. }
  1527. return result;
  1528. }
  1529. }
  1530. return null;
  1531. }
  1532. /// <summary>
  1533. /// 列表页面基础数据
  1534. /// </summary>
  1535. /// <returns></returns>
  1536. [HttpGet("screen/base")]
  1537. public async Task<object> ScreenBaseData()
  1538. {
  1539. var rsp = new
  1540. {
  1541. ScreenStatus = EnumExts.GetDescriptions<EScreenStatus>(),
  1542. ScreenType = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ScreenType),
  1543. CounterSignType = EnumExts.GetDescriptions<ECounterSignType>(),
  1544. AcceptType = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AcceptType),
  1545. SourceChannel = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SourceChannel),
  1546. VisitSatisfaction = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.VisitSatisfaction),
  1547. DissatisfiedReason = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.DissatisfiedReason),
  1548. };
  1549. return rsp;
  1550. }
  1551. /// <summary>
  1552. /// 甄别详情
  1553. /// </summary>
  1554. /// <param name="id"></param>
  1555. /// <returns></returns>
  1556. [HttpGet("screen/{id}")]
  1557. public async Task<OrderScreenListDto> ScreenEntity(string id)
  1558. {
  1559. var model = await _orderScreenRepository.Queryable(viewFilter: false)
  1560. .Includes(x => x.Order)
  1561. .Includes(x => x.Workflow)
  1562. .Includes(x => x.Visit, d => d.Order)
  1563. .FirstAsync(x => x.Id == id);
  1564. var rspModel = _mapper.Map<OrderScreenListDto>(model);
  1565. rspModel.IsCanHandle = model.CanHandle(_sessionContext.RequiredUserId, _sessionContext.RequiredOrgId);
  1566. rspModel.Handle = false;
  1567. if (!string.IsNullOrEmpty(rspModel.WorkflowId))
  1568. {
  1569. rspModel.Handle = await _workflowDomainService.CheckCurrentIsStartStepAsync(rspModel.WorkflowId, _sessionContext.RequiredUserId, _sessionContext.RequiredOrgId, HttpContext.RequestAborted);
  1570. }
  1571. if (rspModel.FileJson != null && rspModel.FileJson.Any())
  1572. {
  1573. var ids = rspModel.FileJson.Select(x => x.Id).ToList();
  1574. rspModel.Files = await _fileRepository.GetFilesAsync(ids, HttpContext.RequestAborted);
  1575. }
  1576. return rspModel;
  1577. }
  1578. #endregion
  1579. #region 工单督办
  1580. /// <summary>
  1581. /// 工单督办列表
  1582. /// </summary>
  1583. /// <param name="dto"></param>
  1584. /// <returns></returns>
  1585. [HttpGet("supervise")]
  1586. public async Task<PagedDto<SuperviseOrderDto>> SuperviseList([FromQuery] SuperviseListDto dto)
  1587. {
  1588. var (total, items) = await _orderSuperviseRepository.Queryable()
  1589. .Includes(x => x.Order)
  1590. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1591. d => d.Order.Title.Contains(dto.Keyword!) || d.Order.No.Contains(dto.Keyword!))
  1592. .WhereIF(dto.SuperviseState > -1, x => x.State == dto.SuperviseState)
  1593. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  1594. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  1595. .Where(x => x.OrgId == _sessionContext.OrgId)
  1596. .OrderByDescending(x => x.CreationTime)
  1597. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1598. return new PagedDto<SuperviseOrderDto>(total, _mapper.Map<IReadOnlyList<SuperviseOrderDto>>(items));
  1599. }
  1600. /// <summary>
  1601. /// 申请督办
  1602. /// </summary>
  1603. /// <param name="dto"></param>
  1604. /// <returns></returns>
  1605. [Permission(EPermission.ApplySupervise)]
  1606. [HttpPost("supervise/apply")]
  1607. [LogFilter("新增工单督办")]
  1608. public async Task ApplySupervise([FromBody] ApplyOrderSuperviseDto dto)
  1609. {
  1610. if (!dto.SuperviseOrgDtos.Any())
  1611. throw UserFriendlyException.SameMessage("请选择被督办部门");
  1612. //验证工单是否可以申请
  1613. var order = await _orderRepository.GetAsync(dto.OrderId, HttpContext.RequestAborted);
  1614. if (order is null)
  1615. throw UserFriendlyException.SameMessage("无效工单");
  1616. foreach (var item in dto.SuperviseOrgDtos)
  1617. {
  1618. var model = _mapper.Map<OrderSupervise>(dto);
  1619. model.OrgId = item.OrgId;
  1620. model.OrgName = item.OrgName;
  1621. model.LaunchOrgName = _sessionContext.OrgName;
  1622. model.CrUser = _sessionContext.UserName;
  1623. model.State = 0;
  1624. model.InitId();
  1625. if (dto.Files.Any())
  1626. model.FileJson =
  1627. await _fileRepository.AddFileAsync(dto.Files, model.Id, "", HttpContext.RequestAborted);
  1628. await _orderSuperviseRepository.AddAsync(model, HttpContext.RequestAborted);
  1629. if (dto.AcceptSms)
  1630. {
  1631. //发送短信
  1632. try
  1633. {
  1634. //查询部门所有账号
  1635. var userlist = await _userRepository.Queryable().Where(x => x.OrgId == model.OrgId && !string.IsNullOrEmpty(x.PhoneNo) && x.Roles.Any(d => d.Id == "08dae71e-0eca-4bc4-89fe-7eaefae8a98e")).ToListAsync();
  1636. //发送短信
  1637. foreach (var user in userlist)
  1638. {
  1639. var messageDto = new Share.Dtos.Push.MessageDto
  1640. {
  1641. PushBusiness = EPushBusiness.OrderSupervise,
  1642. ExternalId = order.Id,
  1643. OrderId = order.Id,
  1644. PushPlatform = EPushPlatform.Sms,
  1645. Remark = order.Title,
  1646. Name = user.PhoneNo,
  1647. TemplateCode = "1003",
  1648. Params = new List<string>() { order.No },
  1649. TelNumber = user.PhoneNo,
  1650. };
  1651. await _mediator.Publish(new PushMessageNotify(messageDto), HttpContext.RequestAborted);
  1652. }
  1653. }
  1654. catch { }
  1655. }
  1656. //推省上
  1657. if (!string.IsNullOrEmpty(model.Id) && ("001171".Equals(model.OrgId) || "001178".Equals(model.OrgId)))
  1658. {
  1659. var orderDto = _mapper.Map<OrderDto>(order);
  1660. var supervise = await _orderSuperviseRepository.GetAsync(x => x.Id == model.Id);
  1661. if (supervise != null)
  1662. {
  1663. var superviseDto = _mapper.Map<SuperviseOrderDto>(supervise);
  1664. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderUrgeInform, new PublishUrgeDto()
  1665. {
  1666. Order = orderDto,
  1667. Urge = _mapper.Map<UrgeOrderDto>(superviseDto),
  1668. ClientGuid = ""
  1669. });
  1670. //try
  1671. //{
  1672. // await _provinceService.SendSuperviseProcessInfo(new PublishSuperviseDto()
  1673. // {
  1674. // Order = orderDto,
  1675. // Supervise = superviseDto,
  1676. // ClientGuid = ""
  1677. // }, HttpContext.RequestAborted);
  1678. //}
  1679. //catch (Exception e)
  1680. //{
  1681. // _logger.LogError("_provinceService.SendSuperviseProcessInfo throw exception: {ex}", e.Message);
  1682. //}
  1683. }
  1684. }
  1685. }
  1686. }
  1687. /// <summary>
  1688. /// 回复督办
  1689. /// </summary>
  1690. /// <param name="dto"></param>
  1691. /// <returns></returns>
  1692. [HttpPost("supervise/reply")]
  1693. [LogFilter("回复工单督办")]
  1694. public async Task ReplySupervise([FromBody] ReplyOrderSuperviseDto dto)
  1695. {
  1696. //验证是否存在督办
  1697. var supervise = await _orderSuperviseRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  1698. if (supervise is null)
  1699. throw UserFriendlyException.SameMessage("无效督办");
  1700. if (supervise.State > 0)
  1701. throw UserFriendlyException.SameMessage("督办已回复,请勿重复回复");
  1702. _mapper.Map(dto, supervise);
  1703. supervise.ReplyId = _sessionContext.UserId;
  1704. supervise.ReUser = _sessionContext.UserName;
  1705. supervise.ReplyTime = DateTime.Now;
  1706. supervise.State = 1;
  1707. if (dto.Files.Any())
  1708. supervise.ReplyFileJson =
  1709. await _fileRepository.AddFileAsync(dto.Files, supervise.Id, "", HttpContext.RequestAborted);
  1710. await _orderSuperviseRepository.UpdateAsync(supervise, HttpContext.RequestAborted);
  1711. var order = await _orderRepository.GetAsync(supervise.OrderId, HttpContext.RequestAborted);
  1712. //推省上
  1713. if (supervise.Province.HasValue && supervise.Province.Value)
  1714. {
  1715. var orderDto = _mapper.Map<OrderDto>(order);
  1716. var superviseDto = _mapper.Map<SuperviseOrderDto>(supervise);
  1717. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderSuperviseResult, new PublishSuperviseDto()
  1718. {
  1719. Order = orderDto,
  1720. Supervise = superviseDto,
  1721. ClientGuid = ""
  1722. }, cancellationToken: HttpContext.RequestAborted);
  1723. //try
  1724. //{
  1725. // await _provinceService.SendSuperviseProcessInfo(new PublishSuperviseDto()
  1726. // {
  1727. // Order = orderDto,
  1728. // Supervise = superviseDto,
  1729. // ClientGuid = ""
  1730. // }, HttpContext.RequestAborted);
  1731. //}
  1732. //catch (Exception e)
  1733. //{
  1734. // _logger.LogError("_provinceService.SendSuperviseProcessInfo throw exception: {ex}", e.Message);
  1735. //}
  1736. }
  1737. }
  1738. /// <summary>
  1739. /// 签收督办
  1740. /// </summary>
  1741. /// <param name="dto"></param>
  1742. /// <returns></returns>
  1743. [HttpPost("supervise/sign")]
  1744. [LogFilter("签收工单督办")]
  1745. public async Task SignSupervise([FromBody] SignOrderSuperviseDto dto)
  1746. {
  1747. //验证是否存在督办
  1748. var supervise = await _orderSuperviseRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  1749. if (supervise is null)
  1750. throw UserFriendlyException.SameMessage("无效督办");
  1751. //supervise.State = 2;
  1752. supervise.SignTime = DateTime.Now;
  1753. supervise.SignUser = _sessionContext.UserName;
  1754. await _orderSuperviseRepository.UpdateAsync(supervise, HttpContext.RequestAborted);
  1755. var order = await _orderRepository.GetAsync(supervise.OrderId, HttpContext.RequestAborted);
  1756. //推省上
  1757. if (supervise.Province.HasValue && supervise.Province.Value)
  1758. {
  1759. var orderDto = _mapper.Map<OrderDto>(order);
  1760. var superviseDto = _mapper.Map<SuperviseOrderDto>(supervise);
  1761. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderSuperviseCourse, new PublishSuperviseDto()
  1762. {
  1763. Order = orderDto,
  1764. Supervise = superviseDto,
  1765. ClientGuid = ""
  1766. }, cancellationToken: HttpContext.RequestAborted);
  1767. //try
  1768. //{
  1769. // await _provinceService.SendSuperviseProcessInfo(new PublishSuperviseDto()
  1770. // {
  1771. // Order = orderDto,
  1772. // Supervise = superviseDto,
  1773. // ClientGuid = ""
  1774. // }, HttpContext.RequestAborted);
  1775. //}
  1776. //catch (Exception e)
  1777. //{
  1778. // _logger.LogError("_provinceService.SendSuperviseProcessInfo throw exception: {ex}", e.Message);
  1779. //}
  1780. }
  1781. }
  1782. /// <summary>
  1783. /// 督办详情
  1784. /// </summary>
  1785. /// <param name="id"></param>
  1786. /// <returns></returns>
  1787. [HttpGet("supervise/{id}")]
  1788. public async Task<OrderSuperviseDto> SuperviseEntity(string id)
  1789. {
  1790. var orderSupervise = await _orderSuperviseRepository.Queryable()
  1791. .Includes(x => x.Order)
  1792. .FirstAsync(x => x.Id == id);
  1793. var orderSuperviseDto = new OrderSuperviseDto();
  1794. if (orderSupervise != null)
  1795. {
  1796. orderSuperviseDto = _mapper.Map<OrderSuperviseDto>(orderSupervise);
  1797. if (orderSuperviseDto.FileJson != null && orderSuperviseDto.FileJson.Any())
  1798. {
  1799. var ids = orderSuperviseDto.FileJson.Select(x => x.Id).ToList();
  1800. var files = await _fileRepository.GetFilesAsync(ids, HttpContext.RequestAborted);
  1801. orderSuperviseDto.Files = files.Where(x => x.Classify == "督办申请").ToList();
  1802. orderSuperviseDto.ReplyFiles = files.Where(x => x.Classify == "督办回复").ToList();
  1803. }
  1804. }
  1805. return orderSuperviseDto;
  1806. }
  1807. #endregion
  1808. #region 工单催办
  1809. /// <summary>
  1810. /// 工单催办列表
  1811. /// </summary>
  1812. /// <param name="dto"></param>
  1813. /// <returns></returns>
  1814. [HttpGet("urge")]
  1815. public async Task<PagedDto<UrgeOrderDto>> UrgeList([FromQuery] UrgeListDto dto)
  1816. {
  1817. var (total, items) = await _orderUrgeRepository.Queryable()
  1818. .Includes(x => x.Order)
  1819. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  1820. d => d.Order.Title.Contains(dto.Keyword!) || d.Order.No.Contains(dto.Keyword!))
  1821. .WhereIF(dto.UrgeState > -1, x => x.State == dto.UrgeState)
  1822. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  1823. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  1824. .Where(x => x.OrgId == _sessionContext.OrgId)
  1825. .OrderByDescending(x => x.CreationTime)
  1826. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1827. return new PagedDto<UrgeOrderDto>(total, _mapper.Map<IReadOnlyList<UrgeOrderDto>>(items));
  1828. }
  1829. /// <summary>
  1830. /// 申请催办
  1831. /// </summary>
  1832. /// <param name="dto"></param>
  1833. /// <returns></returns>
  1834. [Permission(EPermission.ApplyUrge)]
  1835. [HttpPost("urge/apply")]
  1836. [LogFilter("新增工单催办")]
  1837. public async Task ApplyUrge([FromBody] ApplyOrderUrgeDto dto)
  1838. {
  1839. if (!dto.UrgeOrgDtos.Any())
  1840. throw UserFriendlyException.SameMessage("请选择被催办部门");
  1841. //验证工单是否可以申请
  1842. var order = await _orderRepository.GetAsync(dto.OrderId, HttpContext.RequestAborted);
  1843. if (order is null)
  1844. throw UserFriendlyException.SameMessage("无效工单");
  1845. foreach (var item in dto.UrgeOrgDtos)
  1846. {
  1847. var model = _mapper.Map<OrderUrge>(dto);
  1848. model.OrgId = item.OrgId;
  1849. model.OrgName = item.OrgName;
  1850. model.CreatorOrgName = _sessionContext.OrgName;
  1851. model.CrUser = _sessionContext.UserName;
  1852. model.State = 0;
  1853. model.InitId();
  1854. if (dto.Files.Any())
  1855. model.FileJson =
  1856. await _fileRepository.AddFileAsync(dto.Files, model.Id, "", HttpContext.RequestAborted);
  1857. await _orderUrgeRepository.AddAsync(model, HttpContext.RequestAborted);
  1858. if (dto.AcceptSms)
  1859. {
  1860. try
  1861. {
  1862. //查询部门所有账号
  1863. var userlist = await _userRepository.Queryable().Where(x => x.OrgId == model.OrgId && !string.IsNullOrEmpty(x.PhoneNo) && x.Roles.Any(d => d.Id == "08dae71e-0eca-4bc4-89fe-7eaefae8a98e")).ToListAsync();
  1864. foreach (var user in userlist)
  1865. {
  1866. //发送短信
  1867. var messageDto = new Share.Dtos.Push.MessageDto
  1868. {
  1869. PushBusiness = EPushBusiness.OrderUrge,
  1870. ExternalId = order.Id,
  1871. OrderId = order.Id,
  1872. PushPlatform = EPushPlatform.Sms,
  1873. Remark = order.Title,
  1874. Name = user.PhoneNo,
  1875. TemplateCode = "1002",
  1876. Params = new List<string>() { order.No },
  1877. TelNumber = user.PhoneNo,
  1878. };
  1879. await _mediator.Publish(new PushMessageNotify(messageDto), HttpContext.RequestAborted);
  1880. }
  1881. }
  1882. catch { }
  1883. }
  1884. //推省上
  1885. if (!string.IsNullOrEmpty(model.Id) && ("001171".Equals(model.OrgId) || "001178".Equals(model.OrgId)))
  1886. {
  1887. var orderDto = _mapper.Map<OrderDto>(order);
  1888. var urge = await _orderUrgeRepository.GetAsync(x => x.Id == model.Id);
  1889. if (urge != null)
  1890. {
  1891. var urgeDto = _mapper.Map<UrgeOrderDto>(urge);
  1892. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderUrgeInform, new PublishUrgeDto()
  1893. {
  1894. Order = orderDto,
  1895. Urge = urgeDto,
  1896. ClientGuid = ""
  1897. });
  1898. }
  1899. }
  1900. }
  1901. }
  1902. /// <summary>
  1903. /// 回复催办
  1904. /// </summary>
  1905. /// <param name="dto"></param>
  1906. /// <returns></returns>
  1907. [HttpPost("urge/reply")]
  1908. [LogFilter("回复工单催办")]
  1909. public async Task ReplyUrge([FromBody] ReplyOrderUrgeDto dto)
  1910. {
  1911. //验证是否存在催办
  1912. var urge = await _orderUrgeRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  1913. if (urge is null)
  1914. throw UserFriendlyException.SameMessage("无效催办");
  1915. if (urge.State > 0)
  1916. throw UserFriendlyException.SameMessage("督办已回复,请勿重复回复");
  1917. _mapper.Map(dto, urge);
  1918. urge.ReplyId = _sessionContext.UserId;
  1919. urge.ReUser = _sessionContext.UserName;
  1920. urge.ReplyContent = dto.ReplyContent;
  1921. urge.ReplyTime = DateTime.Now;
  1922. urge.State = 1;
  1923. if (dto.Files.Any())
  1924. urge.ReplyFileJson = await _fileRepository.AddFileAsync(dto.Files, urge.Id, "", HttpContext.RequestAborted);
  1925. await _orderUrgeRepository.UpdateAsync(urge, HttpContext.RequestAborted);
  1926. }
  1927. /// <summary>
  1928. /// 签收催办
  1929. /// </summary>
  1930. /// <param name="dto"></param>
  1931. /// <returns></returns>
  1932. [HttpPost("urge/sign")]
  1933. [LogFilter("签收工单催办")]
  1934. public async Task SignUrge([FromBody] SignOrderUrgeDto dto)
  1935. {
  1936. //验证是否存在催办
  1937. var urge = await _orderUrgeRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  1938. if (urge is null)
  1939. throw UserFriendlyException.SameMessage("无效催办");
  1940. urge.State = 2;
  1941. urge.SignUser = _sessionContext.UserName;
  1942. urge.SignTime = DateTime.Now;
  1943. await _orderUrgeRepository.UpdateAsync(urge, HttpContext.RequestAborted);
  1944. }
  1945. /// <summary>
  1946. /// 催办详情
  1947. /// </summary>
  1948. /// <param name="id"></param>
  1949. /// <returns></returns>
  1950. [HttpGet("urge/{id}")]
  1951. public async Task<OrderUrgeDto> UrgeEntity(string id)
  1952. {
  1953. var orderUrge = await _orderUrgeRepository.Queryable()
  1954. .Includes(x => x.Order)
  1955. .FirstAsync(x => x.Id == id);
  1956. var orderUrgeDto = new OrderUrgeDto();
  1957. if (orderUrge != null)
  1958. {
  1959. orderUrgeDto = _mapper.Map<OrderUrgeDto>(orderUrge);
  1960. if (orderUrgeDto.FileJson != null && orderUrgeDto.FileJson.Any())
  1961. {
  1962. var ids = orderUrgeDto.FileJson.Select(x => x.Id).ToList();
  1963. orderUrgeDto.Files = await _fileRepository.GetFilesAsync(ids, HttpContext.RequestAborted);
  1964. }
  1965. }
  1966. return orderUrgeDto;
  1967. }
  1968. #endregion
  1969. #region 工单办理
  1970. /// <summary>
  1971. /// 工单列表
  1972. /// </summary>
  1973. /// <param name="dto"></param>
  1974. /// <returns></returns>
  1975. [HttpGet]
  1976. public async Task<PagedDto<OrderDto>> Query([FromQuery] QueryOrderDto dto)
  1977. {
  1978. var query = _orderApplication.QueryOrders(dto);
  1979. var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
  1980. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  1981. }
  1982. [HttpPost("order/export")]
  1983. public async Task<FileStreamResult> ExportOrders([FromBody] ExportExcelDto<QueryOrderDto> dto)
  1984. {
  1985. var query = _orderApplication.QueryOrders(dto.QueryDto);
  1986. List<Order> orders;
  1987. if (dto.IsExportAll)
  1988. {
  1989. orders = await query.ToListAsync(HttpContext.RequestAborted);
  1990. }
  1991. else
  1992. {
  1993. var (_, items) = await query.ToPagedListAsync(dto.QueryDto, HttpContext.RequestAborted);
  1994. orders = items;
  1995. }
  1996. var orderDtos = _mapper.Map<ICollection<OrderDto>>(orders);
  1997. dynamic? dynamicClass = DynamicClassHelper.CreateDynamicClass(dto.ColumnInfos);
  1998. var dtos = orderDtos
  1999. .Select(stu => _mapper.Map(stu, typeof(OrderDto), dynamicClass))
  2000. .Cast<object>()
  2001. .ToList();
  2002. var stream = ExcelHelper.CreateStream(dtos);
  2003. return ExcelStreamResult(stream,"工单数据");
  2004. }
  2005. /// <summary>
  2006. /// 历史工单
  2007. /// </summary>
  2008. /// <param name="dto"></param>
  2009. /// <returns></returns>
  2010. [HttpGet("history")]
  2011. public async Task<PagedDto<OrderDto>> Query([FromQuery] QueryOrderHistoryDto dto)
  2012. {
  2013. var (total, items) = await _orderRepository.Queryable()
  2014. .Where(d => d.Contact == dto.PhoneNo)
  2015. .WhereIF(!string.IsNullOrEmpty(dto.OrderId), d => d.Id != dto.OrderId)
  2016. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  2017. .OrderByDescending(d => d.CreationTime)
  2018. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  2019. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  2020. }
  2021. /// <summary>
  2022. /// 查询重复工单
  2023. /// </summary>
  2024. [HttpGet("duplicate")]
  2025. public async Task<PagedDto<OrderDto>> Query([FromQuery] QueryOrderDuplicateDto dto)
  2026. {
  2027. if (!dto.OrderIds.Any())
  2028. return new PagedDto<OrderDto>(0, new List<OrderDto>());
  2029. var (total, items) = await _orderRepository.Queryable()
  2030. .Where(d => dto.OrderIds.Contains(d.Id))
  2031. .OrderByDescending(d => d.CreationTime)
  2032. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  2033. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  2034. }
  2035. /// <summary>
  2036. /// 查询工单详情
  2037. /// </summary>
  2038. /// <param name="id"></param>
  2039. /// <returns></returns>
  2040. [HttpGet("{id}")]
  2041. public async Task<OrderDto> Get(string id)
  2042. {
  2043. var order = await _orderRepository.Queryable()
  2044. .Includes(d => d.OrderExtension)
  2045. .Includes(d => d.OrderDelays)
  2046. //.Includes(d => d.OrderScreens)
  2047. .Includes(d => d.OrderVisits, x => x.OrderVisitDetails)
  2048. .Includes(d => d.OrderVisits, x => x.Employee)
  2049. .FirstAsync(d => d.Id == id);
  2050. if (order == null)
  2051. return new();
  2052. string? countersignId = null;
  2053. var canPrevious = false;
  2054. if (!string.IsNullOrEmpty(order.WorkflowId))
  2055. {
  2056. var result = await _workflowDomainService.GetWorkflowHandlePermissionAsync(
  2057. order.WorkflowId, _sessionContext.RequiredUserId, _sessionContext.RequiredOrgId,
  2058. cancellationToken: HttpContext.RequestAborted);
  2059. order.Workflow = result.workflow;
  2060. countersignId = result.countersignId;
  2061. canPrevious = result.canPrevious;
  2062. await _mediator.Publish(new GetOrderDetailNotify(order.Workflow,
  2063. _sessionContext.RequiredUserId, _sessionContext.UserName,
  2064. _sessionContext.RequiredOrgId, _sessionContext.OrgName,
  2065. _sessionContext.OrgAreaCode, _sessionContext.OrgAreaName));
  2066. }
  2067. var dto = _mapper.Map<OrderDto>(order!);
  2068. dto.CountersignId = countersignId;
  2069. dto.CanHandle = order.CanHandle(_sessionContext.RequiredUserId, _sessionContext.RequiredOrgId);
  2070. dto.IsCanDelay = !order.OrderDelays.Any(x => x.DelayState == EDelayState.Examining);
  2071. if (order.OrderDelays.Any(x => x.DelayState == EDelayState.Examining && x.ApplyOrgCode == _sessionContext.RequiredOrgId))
  2072. {
  2073. dto.CanHandle = false;
  2074. }
  2075. dto.IsCanCancelDelay = order.OrderDelays.Any(x => x.DelayState == EDelayState.Examining && x.ApplyOrgCode == _sessionContext.RequiredOrgId);
  2076. var delayModel = order.OrderDelays.MaxBy(x => x.AfterDelay);
  2077. if (delayModel != null)
  2078. {
  2079. var workFlow = await _workflowRepository.GetAsync(delayModel.WorkflowId);
  2080. switch (delayModel.DelayState)
  2081. {
  2082. case EDelayState.Examining:
  2083. dto.DelayString = "延期状态:审批中 当前节点:" + workFlow?.ActualHandleStepName;
  2084. break;
  2085. case EDelayState.Pass:
  2086. dto.DelayString = "已延期" + delayModel?.DelayNum + "个" + delayModel?.DelayUnit.GetDescription();
  2087. break;
  2088. case EDelayState.NoPass:
  2089. dto.DelayString = "延期状态:拒绝 当前节点:" + workFlow?.ActualHandleStepName;
  2090. break;
  2091. case EDelayState.Withdraw:
  2092. dto.DelayString = "延期状态:撤销 当前节点:" + workFlow?.ActualHandleStepName;
  2093. break;
  2094. default:
  2095. break;
  2096. }
  2097. }
  2098. else
  2099. {
  2100. dto.DelayString = "";
  2101. }
  2102. dto.CanPrevious = canPrevious;
  2103. if (dto.FileJson != null && dto.FileJson.Any())
  2104. {
  2105. var ids = order.FileJson.Select(x => x.Id).ToList();
  2106. var files = await _fileRepository.GetFilesAsync(ids, HttpContext.RequestAborted);
  2107. dto.Files = files.Where(x => x.Classify == "办理上传" && string.IsNullOrEmpty(x.FlowKey)).ToList();
  2108. }
  2109. var call = await _trCallRecordRepository.Queryable().Where(x => x.CallAccept == order.CallId).FirstAsync();
  2110. if (call != null)
  2111. {
  2112. dto.RecordingBaseAddress = call.RecordingBaseAddress;
  2113. dto.RecordingAbsolutePath = call.RecordingAbsolutePath;
  2114. }
  2115. var repeatablesMap = await _repeatableEventDetailRepository.Queryable()
  2116. .Includes(x => x.Order)
  2117. .Where(x => x.OrderId == id).Distinct().ToListAsync();
  2118. var repeatables = _mapper.Map<List<RepeatableEventDetailOpDto>>(repeatablesMap);
  2119. dto.RepeatableEventDetails = repeatables;
  2120. return dto;
  2121. }
  2122. /// <summary>
  2123. /// 新增工单
  2124. /// </summary>
  2125. /// <param name="dto"></param>
  2126. /// <returns></returns>
  2127. [Permission(EPermission.OrderAdd)]
  2128. [HttpPost]
  2129. [LogFilter("新增工单")]
  2130. public async Task<string> Add([FromBody] AddOrderDto dto)
  2131. {
  2132. dto.InitAddress();
  2133. //todo dto validation
  2134. //交通工单校验
  2135. var valid = await _orderDomainService.OrderValidation(dto, HttpContext.RequestAborted);
  2136. if (valid.Validation)
  2137. throw UserFriendlyException.SameMessage(valid.Result);
  2138. if (!string.IsNullOrEmpty(dto.CallId))
  2139. {
  2140. var exists = await _orderRepository.AnyAsync(d => d.CallId == dto.CallId, HttpContext.RequestAborted);
  2141. if (exists)
  2142. throw UserFriendlyException.SameMessage("来电已保存工单");
  2143. }
  2144. var order = _mapper.Map<Order>(dto);
  2145. order.SignerId = _sessionContext.UserId;
  2146. order.SignerName = _sessionContext.UserName;
  2147. order.InitId();
  2148. if (dto.Files.Any())
  2149. order.FileJson = await _fileRepository.AddFileAsync(dto.Files, order.Id, "", HttpContext.RequestAborted);
  2150. await _orderDomainService.AddAsync(order, true, HttpContext.RequestAborted);
  2151. //if (dto.Tags.Any()) await _repositoryts.AddVectorAsync(orderId, DateTime.Now, dto.Tags, HttpContext.RequestAborted);
  2152. if (dto.RepeatableEventDetails?.Any() ?? false)
  2153. {
  2154. dto.RepeatableEventDetails.ForEach(x => x.OrderId = order.Id);
  2155. List<RepeatableEventDetail> repeatables =
  2156. _mapper.Map<List<RepeatableEventDetail>>(dto.RepeatableEventDetails);
  2157. await _repeatableEventDetailRepository.AddRangeAsync(repeatables, HttpContext.RequestAborted);
  2158. }
  2159. //工单ID跟通话记录相关联
  2160. var callRecord = await _trCallRecordRepository.GetAsync(p => p.CallAccept == order.CallId, HttpContext.RequestAborted);
  2161. if (callRecord != null && string.IsNullOrEmpty(callRecord.ExternalId))
  2162. {
  2163. callRecord.ExternalId = order.Id;
  2164. callRecord.CallOrderType = Share.Enums.CallCenter.ECallOrderType.Order;
  2165. await _trCallRecordRepository.UpdateAsync(callRecord, HttpContext.RequestAborted);
  2166. }
  2167. //内容分词
  2168. await _orderApplication.OrderParticiple(dto.Content, order.Id, HttpContext.RequestAborted);
  2169. //敏感分词
  2170. await _orderApplication.OrderSensitiveParticiple(dto.Content, order.Id, HttpContext.RequestAborted);
  2171. //sms
  2172. try
  2173. {
  2174. if (order.AcceptSms)
  2175. {
  2176. _logger.LogInformation($"推送短信: orderNo: {order.No}");
  2177. var messageDto = new Share.Dtos.Push.MessageDto
  2178. {
  2179. PushBusiness = EPushBusiness.OrderAccept,
  2180. ExternalId = order.Id,
  2181. OrderId = order.Id,
  2182. PushPlatform = EPushPlatform.Sms,
  2183. //Content =
  2184. // $"温馨提示:您的来电已受理(流水号:{order.No};提取码:{order.Password},可通过网站(http://hotline.12345lm.cn)进行查询,谢谢。【宜宾12345热线平台】)",
  2185. Remark = order.Title,
  2186. Name = order.FromName,
  2187. TemplateCode = "1005",
  2188. Params = new List<string>() { order.No, order.Password },
  2189. TelNumber = order.Contact,
  2190. };
  2191. await _mediator.Publish(new PushMessageNotify(messageDto), HttpContext.RequestAborted);
  2192. //await _pushDomainService.PushAsync(MessageDto, HttpContext.RequestAborted);
  2193. order.SmsSended = true;
  2194. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  2195. }
  2196. }
  2197. catch (Exception e)
  2198. {
  2199. _logger.LogError("新增工单发送短信失败,Error:{err}", e.Message);
  2200. }
  2201. return order.Id;
  2202. }
  2203. /// <summary>
  2204. /// 提供ds调用
  2205. /// </summary>
  2206. [HttpPost("add-anonymous")]
  2207. [AllowAnonymous]
  2208. public async Task<AddOrderResponse> AddAnonymous([FromBody] AddOrderDto dto)
  2209. {
  2210. return await _orderApplication.ReceiveOrderFromExternalAsync(dto, HttpContext.RequestAborted);
  2211. }
  2212. /// <summary>
  2213. /// 提供ds调用
  2214. /// </summary>
  2215. [HttpPost("update-orderfiles")]
  2216. [AllowAnonymous]
  2217. public async Task UpdateOrderFilesAnonymous([FromBody] UpdateOrderFilesDto dto)
  2218. {
  2219. await _orderApplication.UpdateOrderFilesAnonymousAsync(dto, HttpContext.RequestAborted);
  2220. }
  2221. /// <summary>
  2222. /// 删除工单
  2223. /// </summary>
  2224. /// <param name="id"></param>
  2225. /// <returns></returns>
  2226. [HttpDelete("{id}")]
  2227. [LogFilter("删除工单")]
  2228. public async Task Remove(string id)
  2229. {
  2230. var order = await _orderRepository.GetAsync(id, HttpContext.RequestAborted);
  2231. if (order == null) return;
  2232. if (order.Status != EOrderStatus.WaitForAccept)
  2233. throw UserFriendlyException.SameMessage("非草稿工单不可删除");
  2234. await _orderRepository.RemoveAsync(order);
  2235. }
  2236. /// <summary>
  2237. /// 更新工单信息
  2238. /// </summary>
  2239. /// <param name="dto"></param>
  2240. /// <returns></returns>
  2241. [Permission(EPermission.OrderUpdate)]
  2242. [HttpPut]
  2243. [LogFilter("更新工单")]
  2244. public async Task Update([FromBody] UpdateOrderDto dto)
  2245. {
  2246. dto.InitAddress();
  2247. //交通工单校验
  2248. var valid = await _orderDomainService.OrderValidation(dto, HttpContext.RequestAborted);
  2249. if (valid.Validation)
  2250. throw UserFriendlyException.SameMessage(valid.Result);
  2251. var order = await _orderRepository.Queryable()
  2252. .FirstAsync(d => d.Id == dto.Id);
  2253. if (order == null)
  2254. throw UserFriendlyException.SameMessage("无效工单编号");
  2255. if (order.Status > EOrderStatus.SpecialToUnAccept)
  2256. throw UserFriendlyException.SameMessage("工单已发起流程,不可编辑");
  2257. if (order.Content != dto.Content)
  2258. await _orderApplication.OrderParticiple(dto.Content, dto.Id, HttpContext.RequestAborted);
  2259. if (dto.RepeatableEventDetails?.Any() ?? false)
  2260. {
  2261. var reAdds = dto.RepeatableEventDetails.Where(x => string.IsNullOrEmpty(x.OrderId) && !x.IsDeleted)
  2262. .ToList();
  2263. var reDeletes = dto.RepeatableEventDetails.Where(x => !string.IsNullOrEmpty(x.OrderId) && x.IsDeleted)
  2264. .ToList();
  2265. reAdds.ForEach(x => x.OrderId = dto.Id);
  2266. List<RepeatableEventDetail> repeatables = _mapper.Map<List<RepeatableEventDetail>>(reAdds);
  2267. await _repeatableEventDetailRepository.AddRangeAsync(repeatables, HttpContext.RequestAborted);
  2268. if (reDeletes?.Any() ?? false)
  2269. {
  2270. await _repeatableEventDetailRepository.DeleteAsync(reDeletes, HttpContext.RequestAborted);
  2271. }
  2272. }
  2273. _mapper.Map(dto, order);
  2274. if (dto.Files.Any())
  2275. order.FileJson = await _fileRepository.AddFileAsync(dto.Files, order.Id, "", HttpContext.RequestAborted);
  2276. await _orderRepository.UpdateNav(order).Include(d => d.OrderExtension).ExecuteCommandAsync();
  2277. //敏感分词
  2278. await _orderApplication.OrderSensitiveParticiple(dto.Content, order.Id, HttpContext.RequestAborted);
  2279. }
  2280. /// <summary>
  2281. /// 开始工单办理流程
  2282. /// </summary>
  2283. [HttpPost("startflow")]
  2284. public async Task StartFlow([FromBody] OrderStartFlowDto dto)
  2285. {
  2286. ExpiredTimeWithConfig expiredTimeConfig;
  2287. if (dto.Workflow.NextHandlers.Any(d => d.Key == "001171" || d.Key == "001178"))
  2288. {
  2289. var timeResult = _timeLimitDomainService.CalcEndTime(DateTime.Now, ETimeType.WorkDay, 45, 80);
  2290. expiredTimeConfig = new ExpiredTimeWithConfig
  2291. {
  2292. Count = 45,
  2293. TimeType = ETimeType.WorkDay,
  2294. TimeText = "45个工作日",
  2295. ExpiredTime = timeResult.EndTime,
  2296. NearlyExpiredTime = timeResult.NearlyExpiredTime
  2297. };
  2298. }
  2299. //else if (dto.Workflow.FlowDirection == EFlowDirection.CenterToCenter)
  2300. //{
  2301. // var timeResult = _timeLimitDomainService.CalcEndTime(DateTime.Now, ETimeType.WorkDay, 1, 0);
  2302. // expiredTimeConfig = new ExpiredTimeWithConfig
  2303. // {
  2304. // Count = 1,
  2305. // TimeType = ETimeType.WorkDay,
  2306. // TimeText = "1个工作日",
  2307. // ExpiredTime = timeResult.EndTime,
  2308. // NearlyExpiredTime = timeResult.NearlyExpiredTime
  2309. // };
  2310. //}
  2311. else
  2312. {
  2313. //期满时间
  2314. expiredTimeConfig = _timeLimitDomainService.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, dto.Data.AcceptTypeCode);
  2315. }
  2316. _mapper.Map(expiredTimeConfig, dto.Data);
  2317. var id = dto.Data.Id;
  2318. var isAdd = string.IsNullOrEmpty(dto.Data.Id);
  2319. if (isAdd)
  2320. {
  2321. id = await Add(dto.Data);
  2322. }
  2323. else
  2324. {
  2325. await Update(dto.Data);
  2326. }
  2327. try
  2328. {
  2329. // 平均派单
  2330. var averageSendOrder = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.AverageSendOrder).SettingValue[0]);
  2331. if (dto.Workflow.BusinessType == EBusinessType.Send && averageSendOrder)
  2332. {
  2333. dto.Workflow.NextHandlers = await _orderDomainService.AverageOrder(HttpContext.RequestAborted);
  2334. }
  2335. //是否市州互转
  2336. if (dto.Data.Transpond.HasValue && dto.Data.Transpond.Value)
  2337. {
  2338. var order = await _orderRepository.GetAsync(id, HttpContext.RequestAborted);
  2339. var orderDto = _mapper.Map<OrderDto>(order);
  2340. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderTranspondCity, orderDto);
  2341. //保存本地数据
  2342. TranspondCityRawData cityRawData = new TranspondCityRawData
  2343. {
  2344. OrderCode = order.No,
  2345. TransferOutTime = DateTime.Now,
  2346. CityName = order.TranspondCityName,
  2347. Direction = ETranspondDirection.Out
  2348. };
  2349. await _transpondCityRawDataRepository.AddAsync(cityRawData, HttpContext.RequestAborted);
  2350. }
  2351. var startDto = _mapper.Map<StartWorkflowDto>(dto.Workflow);
  2352. startDto.DefinitionModuleCode = WorkflowModuleConsts.OrderHandle;
  2353. startDto.Title = dto.Data.Title;
  2354. await _workflowApplication.StartWorkflowAsync(startDto, id, dto.Data.ExpiredTime, HttpContext.RequestAborted);
  2355. }
  2356. catch (Exception e)
  2357. {
  2358. if (isAdd)
  2359. await Remove(id);
  2360. throw new UserFriendlyException($"工单开启流程失败!, {e.Message}, {e.StackTrace}", "工单开启流程失败");
  2361. }
  2362. }
  2363. /// <summary>
  2364. /// 查询工单办理流程开启参数
  2365. /// </summary>
  2366. /// <returns></returns>
  2367. [HttpGet("startflow")]
  2368. public async Task<NextStepsDto> GetFlowStartOptions()
  2369. {
  2370. return await _workflowApplication.GetStartStepsAsync(WorkflowModuleConsts.OrderHandle,
  2371. HttpContext.RequestAborted);
  2372. }
  2373. /// <summary>
  2374. /// 工单办理
  2375. /// </summary>
  2376. [HttpPost("handle")]
  2377. public async Task Handle([FromBody] NextWorkflowDto dto)
  2378. {
  2379. var order = await _orderRepository.Queryable()
  2380. .FirstAsync(d => d.WorkflowId == dto.WorkflowId, HttpContext.RequestAborted);
  2381. if (order is null)
  2382. throw new UserFriendlyException("无效工单编号");
  2383. //if (await _orderDelayRepository.AnyAsync(x => x.OrderId == order.Id && x.DelayState == EDelayState.Examining, HttpContext.RequestAborted))
  2384. //{
  2385. // throw UserFriendlyException.SameMessage("该工单存在正在审核中的延期,不能办理");
  2386. //}
  2387. if (await _orderSendBackAuditRepository.AnyAsync(x => x.OrderId == order.Id && x.State == ESendBackAuditState.Apply, HttpContext.RequestAborted))
  2388. {
  2389. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  2390. }
  2391. ExpiredTimeWithConfig? expiredTimeConfig = null;
  2392. if (dto.NextHandlers.Any(d => d.Key == "001171" || d.Key == "001178"))
  2393. {
  2394. var timeResult = _timeLimitDomainService.CalcEndTime(DateTime.Now, ETimeType.WorkDay, 45, 80);
  2395. expiredTimeConfig = new ExpiredTimeWithConfig
  2396. {
  2397. Count = 45,
  2398. TimeType = ETimeType.WorkDay,
  2399. TimeText = "45个工作日",
  2400. ExpiredTime = timeResult.EndTime,
  2401. NearlyExpiredTime = timeResult.NearlyExpiredTime
  2402. };
  2403. order.CenterToOrg(
  2404. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  2405. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  2406. expiredTimeConfig.NearlyExpiredTime, dto.Opinion,
  2407. _sessionContext.RequiredUserId, _sessionContext.UserName);
  2408. }
  2409. else if (dto.FlowDirection is EFlowDirection.CenterToOrg)
  2410. {
  2411. expiredTimeConfig = _timeLimitDomainService.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, order.AcceptTypeCode);
  2412. order.CenterToOrg(
  2413. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  2414. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  2415. expiredTimeConfig.NearlyExpiredTime, dto.Opinion,
  2416. _sessionContext.RequiredUserId, _sessionContext.UserName);
  2417. //写入质检
  2418. await _qualityApplication.AddQualityAsync(EQualitySource.Send, order.Id, HttpContext.RequestAborted);
  2419. }
  2420. else if (dto.FlowDirection is EFlowDirection.CenterToCenter)
  2421. {
  2422. expiredTimeConfig = _timeLimitDomainService.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToCenter, order.AcceptTypeCode);
  2423. order.CenterToCenter(expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  2424. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime, expiredTimeConfig.NearlyExpiredTime);
  2425. }
  2426. _mapper.Map(expiredTimeConfig, order);
  2427. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  2428. var averageSendOrder = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.AverageSendOrder).SettingValue[0]);
  2429. // 平均派单
  2430. if (dto.BusinessType == EBusinessType.Send && averageSendOrder)
  2431. {
  2432. dto.NextHandlers = await _orderDomainService.AverageOrder(HttpContext.RequestAborted);
  2433. }
  2434. await _workflowApplication.NextAsync(dto, order.ExpiredTime, HttpContext.RequestAborted);
  2435. }
  2436. /// <summary>
  2437. /// 查询工单办理下一步可选节点(带推荐部门)
  2438. /// </summary>
  2439. [HttpGet("nextsteps/{orderId}")]
  2440. public async Task<NextStepsWithOpinionDto<RecommendStepOption>> GetNextStepsWithRecommend(string orderId)
  2441. {
  2442. var order = await _orderDomainService.GetOrderAsync(orderId, cancellationToken: HttpContext.RequestAborted);
  2443. if (string.IsNullOrEmpty(order.WorkflowId))
  2444. throw UserFriendlyException.SameMessage("该工单未开启流程");
  2445. var dto = await _workflowApplication.GetNextStepsAsync(order.WorkflowId, HttpContext.RequestAborted);
  2446. dto.ExpiredTime = order.ExpiredTime;
  2447. var rsp = _mapper.Map<NextStepsWithOpinionDto<RecommendStepOption>>(dto);
  2448. foreach (var step in rsp.Steps)
  2449. {
  2450. if (dto.CurrentStepBusinessType is not EBusinessType.Send ||
  2451. step.BusinessType is not EBusinessType.Department) continue;
  2452. var org = await _organizeRepository.GetAsync(d => d.AreaCode == order.AreaCode, HttpContext.RequestAborted);
  2453. if (org is null) continue;
  2454. step.RecommendOrgId = org.Id;
  2455. step.RecommendOrgName = org.Name;
  2456. }
  2457. return rsp;
  2458. }
  2459. /// <summary>
  2460. /// 结束会签
  2461. /// </summary>
  2462. [HttpPost("endcs")]
  2463. public async Task EndCountersign([FromBody] EndCountersignDto dto)
  2464. {
  2465. var workflow = await _workflowDomainService.TerminalCountersignAsync(dto.CountersignId, HttpContext.RequestAborted);
  2466. var order = await _orderRepository.GetAsync(d => d.WorkflowId == workflow.Id, HttpContext.RequestAborted);
  2467. if (order is null)
  2468. throw new UserFriendlyException($"工单未开启流程, workflowId: {workflow.Id}");
  2469. _mapper.Map(workflow, order);
  2470. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  2471. }
  2472. /// <summary>
  2473. /// 查询工单办理的期满时间配置
  2474. /// </summary>
  2475. [HttpGet("time-config")]
  2476. public async Task<TimeConfig> GetOrderHandleTimeConfigByAcceptType(EFlowDirection flowDirection, string? acceptTypeCode)
  2477. {
  2478. return flowDirection switch
  2479. {
  2480. EFlowDirection.CenterToOrg => _timeLimitDomainService.GetOrderTimeLimitConfig(acceptTypeCode),
  2481. EFlowDirection.OrgToCenter => _timeLimitDomainService.GetOrderTimeLimitConfig(),
  2482. _ => throw new ArgumentOutOfRangeException(nameof(flowDirection), flowDirection, null)
  2483. };
  2484. }
  2485. /// <summary>
  2486. /// 列表页面基础数据
  2487. /// </summary>
  2488. /// <returns></returns>
  2489. [HttpGet("base-data")]
  2490. public async Task<object> BaseData()
  2491. {
  2492. var wfModule = await _workflowApplication.GetWorkflowModuleAsync(WorkflowModuleConsts.OrderHandle, HttpContext.RequestAborted);
  2493. var definition = wfModule.Definition;
  2494. var rsp = new
  2495. {
  2496. TranspondCity = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.TranspondCity),
  2497. AcceptTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AcceptType),
  2498. ChannelOptions = _sysDicDataCacheManager.GetSysDicDataCache(TimeLimitBaseDataConsts.SourceChannel),
  2499. OrgsOptions = await _organizeRepository.GetOrgJson(),
  2500. EmergencyLevelOptions = EnumExts.GetDescriptions<EEmergencyLevel>(),
  2501. PushTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.PushType),
  2502. OrderStatusOptions = EnumExts.GetDescriptions<EOrderStatus>(),
  2503. CurrentStepOptions = definition?.Steps.Select(x => new Kv(x.Code, x.Name)),
  2504. IdentityTypeOptions = EnumExts.GetDescriptions<EIdentityType>()
  2505. };
  2506. return rsp;
  2507. }
  2508. /// <summary>
  2509. /// 新增页面基础数据
  2510. /// </summary>
  2511. /// <returns></returns>
  2512. [HttpGet("base-data-add")]
  2513. public async Task<object> BaseDataAdd()
  2514. {
  2515. var rsp = new
  2516. {
  2517. TranspondCity = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.TranspondCity),
  2518. ChannelOptions = _sysDicDataCacheManager.GetSysDicDataCache(TimeLimitBaseDataConsts.SourceChannel),
  2519. AcceptTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AcceptType),
  2520. EmergencyLevelOptions = EnumExts.GetDescriptions<EEmergencyLevel>(),
  2521. PushTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.PushType),
  2522. GenderOptions = EnumExts.GetDescriptions<EGender>(),
  2523. IdentityTypeOptions = EnumExts.GetDescriptions<EIdentityType>(),
  2524. LicenceTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.LicenceType),
  2525. AgeRangeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AgeRange),
  2526. OrderTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.OrderType),
  2527. };
  2528. return rsp;
  2529. }
  2530. /// <summary>
  2531. /// 扩展信息新增页面基础数据
  2532. /// </summary>
  2533. /// <returns></returns>
  2534. [HttpGet("base-data-ext")]
  2535. public async Task<object> BaseDataExtension()
  2536. {
  2537. var rsp = new
  2538. {
  2539. LicenceTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.LicenceType),
  2540. IdentityTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ProviderIdentityType),
  2541. IdentityOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.Identity),
  2542. NationalityOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.Nationality),
  2543. NationOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.Nation),
  2544. MarketTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.MarketType),
  2545. IndustryClassifyOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.IndustryClassify),
  2546. BrandOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.Brand),
  2547. ObjectClassifyOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ObjectClassify),
  2548. ComplainClassifyOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ComplainClassify),
  2549. ReportClassifyOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ReportClassify),
  2550. SalesModeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SalesMode),
  2551. ECommercePlatformOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ECommercePlatform),
  2552. PatentTypeOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.PatentType),
  2553. AffairTargetOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AffairTarget),
  2554. ComplainTypeOptions =
  2555. EnumExts.GetDescriptions<EComplainType>().Select(d => new Kv(d.Key.ToString(), d.Value)),
  2556. SalesChannelOptions = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SalesChannel),
  2557. };
  2558. return rsp;
  2559. }
  2560. /// <summary>
  2561. /// 扩展信息新增页面基础数据
  2562. /// </summary>
  2563. /// <returns></returns>
  2564. [HttpPost("order_repeatable_event")]
  2565. public async Task<bool> RepeatableEvent(QueryRepeatableEventDto dto)
  2566. {
  2567. var exp = Expressionable.Create<Order>()
  2568. .OrIF(!string.IsNullOrEmpty(dto.HotspotSpliceName),
  2569. x => x.HotspotSpliceName.EndsWith(dto.HotspotSpliceName!))
  2570. .OrIF(!string.IsNullOrEmpty(dto.Address), x => x.Address != null && x.Address.EndsWith(dto.Address!));
  2571. var count = await _orderRepository.Queryable()
  2572. .Where(exp.ToExpression())
  2573. .Where(d => d.CreationTime.ToString("yyyy-MM-dd") == DateTime.Now.ToString("yyyy-MM-dd"))
  2574. .CountAsync();
  2575. var setting = _systemSettingCacheManager.GetSetting(SettingConstants.RepeatableEventNum);
  2576. return count >= int.Parse(setting?.SettingValue[0] ?? "0");
  2577. }
  2578. /// <summary>
  2579. /// 触发平均派单
  2580. /// </summary>
  2581. /// <returns></returns>
  2582. [HttpPost("trigger_average_order")]
  2583. [AllowAnonymous]
  2584. public async Task TriggerAverageOrder()
  2585. {
  2586. await _orderDomainService.TriggerAverageOrder(HttpContext.RequestAborted);
  2587. }
  2588. #endregion
  2589. #region 工单待办
  2590. /// <summary>
  2591. /// 查询待办工单
  2592. /// </summary>
  2593. [HttpGet("waited")]
  2594. public async Task<PagedDto<OrderDto>> QueryWaited([FromQuery] QueryOrderWaitedDto dto)
  2595. {
  2596. var isHandled = dto.IsHandled.HasValue && dto.IsHandled.Value;
  2597. var (total, items) = await _orderRepository
  2598. .Queryable(viewFilter: true, handlerFilter: !isHandled)
  2599. .Includes(d => d.OrderSpecials)
  2600. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  2601. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.No.Contains(dto.Keyword) || d.Title.Contains(dto.Keyword))
  2602. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  2603. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => !d.CounterSignType.HasValue)
  2604. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true, d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  2605. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false, d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now)//即将超期 未办
  2606. .Where(d => d.Source < ESource.MLSQ || d.Source > ESource.WZSC)
  2607. .Where(d => d.Status != EOrderStatus.BackToProvince)
  2608. .Where(d => d.OrderSpecials.Any() == false || d.OrderSpecials.Any(s => s.State == 0) == false)
  2609. .OrderByDescending(d => d.StartTime)
  2610. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  2611. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  2612. }
  2613. /// <summary>
  2614. /// 查询坐席待办
  2615. /// </summary>
  2616. [HttpGet("waited/sign")]
  2617. public async Task<PagedDto<OrderDto>> QueryWaitedForSeat([FromQuery] QueryOrderWaitedDto dto)
  2618. {
  2619. EOrderStatus[] handleStatuses = EnumExts.GetFields<EOrderStatus>().Select(d => (EOrderStatus)d.Key).ToArray();
  2620. handleStatuses = handleStatuses.WhereIF(dto.IsHandled.HasValue,
  2621. d => dto.IsHandled!.Value
  2622. ? d is not EOrderStatus.WaitForAccept and not EOrderStatus.BackToUnAccept and not EOrderStatus.SpecialToUnAccept
  2623. : d is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept)
  2624. .ToArray();
  2625. var (total, items) = await _orderRepository.Queryable(viewFilter: false)
  2626. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  2627. .WhereIF(dto.IsHandled.HasValue, d => handleStatuses.Contains(d.Status))
  2628. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.No.Contains(dto.Keyword!) || d.Title.Contains(dto.Keyword!))
  2629. .Where(d => string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)
  2630. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  2631. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => !d.CounterSignType.HasValue)
  2632. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true, d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  2633. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false, d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now)//即将超期 未办
  2634. .Where(x => x.Source < ESource.MLSQ || x.Source > ESource.WZSC)
  2635. .Where(x => x.Status != EOrderStatus.BackToProvince)
  2636. .OrderBy(d => d.Status)
  2637. .OrderByIF(dto.IsHandled == true, d => d.StartTime, OrderByType.Desc)
  2638. .OrderByIF(dto.IsHandled == false, d => d.CreationTime, OrderByType.Desc)
  2639. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  2640. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  2641. }
  2642. /// <summary>
  2643. /// 查询中心待办
  2644. /// </summary>
  2645. [HttpGet("waited/center")]
  2646. public async Task<PagedDto<OrderDto>> QueryWaitedForCenter([FromQuery] QueryOrderWaitedCenterDto dto)
  2647. {
  2648. if (dto.EndCreationTime.HasValue)
  2649. dto.EndCreationTime = dto.EndCreationTime.Value.AddDays(1).AddSeconds(-1);
  2650. if (dto.StartTimeEnd.HasValue)
  2651. dto.StartTimeEnd = dto.StartTimeEnd.Value.AddDays(1).AddSeconds(-1);
  2652. var (total, items) = await _orderRepository.Queryable(viewFilter: false)
  2653. .Where(x => x.Workflow.Steps.Any(s => s.Status < EWorkflowStepStatus.Handled && s.StepHandlers.Any(d => d.OrgId == OrgSeedData.CenterId)))
  2654. .Where(x => x.Source < ESource.MLSQ || x.Source > ESource.WZSC)
  2655. .Where(x => x.Status != EOrderStatus.BackToProvince)
  2656. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No!.Contains(dto.No!))
  2657. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title!.Contains(dto.Title!))
  2658. .WhereIF(dto is { StCreationTime: not null, EndCreationTime: not null }, x => x.CreationTime >= dto.StCreationTime && x.CreationTime <= dto.EndCreationTime)
  2659. .WhereIF(dto is { StartTimeSt: not null, StartTimeEnd: not null }, x => x.CreationTime >= dto.StartTimeSt && x.CreationTime <= dto.StartTimeEnd)
  2660. .WhereIF(!string.IsNullOrEmpty(dto.StepName), x => x.Workflow.Steps.Any(s => s.Name == dto.StepName))
  2661. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), x => x.ActualHandleOrgName!.Contains(dto.ActualHandleOrgName!))
  2662. .WhereIF(dto.Status.HasValue, x => x.Status == dto.Status)
  2663. .WhereIF(!string.IsNullOrEmpty(dto.AcceptorName), x => x.AcceptorName!.Contains(dto.AcceptorName!))
  2664. .WhereIF(dto.ExpiredStatus is EExpiredStatus.Normal, x => DateTime.Now < x.NearlyExpiredTime)
  2665. .WhereIF(dto.ExpiredStatus is EExpiredStatus.GoingToExpired, x => DateTime.Now > x.NearlyExpiredTime && DateTime.Now < x.ExpiredTime)
  2666. .WhereIF(dto.ExpiredStatus is EExpiredStatus.Expired, x => DateTime.Now >= x.ExpiredTime)
  2667. .OrderBy(x => x.Status)
  2668. .OrderBy(x => x.CreationTime, OrderByType.Desc)
  2669. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  2670. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  2671. }
  2672. /// <summary>
  2673. /// 查询中心待办基础数据
  2674. /// </summary>
  2675. /// <returns></returns>
  2676. [HttpGet("waited/center/base")]
  2677. public async Task<object> WaitedForCenterBaseData()
  2678. {
  2679. var rsp = new
  2680. {
  2681. OrderStatus = EnumExts.GetDescriptions<EOrderStatus>(),
  2682. ExpiredStatus = EnumExts.GetDescriptions<EExpiredStatus>(),
  2683. StepNames = new string[] { "话务部", "派单组" }
  2684. };
  2685. return rsp;
  2686. }
  2687. /// <summary>
  2688. /// 首页查询
  2689. /// </summary>
  2690. /// <param name="dto"></param>
  2691. /// <returns></returns>
  2692. [HttpGet("waited/home")]
  2693. public async Task<Object> QueryWaitedHome([FromQuery] QueryOrderWaitedDto dto)
  2694. {
  2695. var isHandled = dto.IsHandled.HasValue && dto.IsHandled.Value;
  2696. var (total, items) = await _orderRepository
  2697. .Queryable(viewFilter: true, handlerFilter: !isHandled)
  2698. .Includes(d => d.OrderSpecials)
  2699. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  2700. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.No.Contains(dto.Keyword) || d.Title.Contains(dto.Keyword))
  2701. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  2702. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => !d.CounterSignType.HasValue)
  2703. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true, d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  2704. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false, d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now)//即将超期 未办
  2705. .Where(d => d.Source < ESource.MLSQ || d.Source > ESource.WZSC)
  2706. .Where(d => d.Status != EOrderStatus.BackToProvince)
  2707. .Where(d => d.OrderSpecials.Any() == false || d.OrderSpecials.Any(s => s.State == 0) == false)
  2708. .OrderByDescending(d => d.StartTime)
  2709. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  2710. var page1 = new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  2711. EOrderStatus[] handleStatuses = EnumExts.GetFields<EOrderStatus>().Select(d => (EOrderStatus)d.Key).ToArray();
  2712. handleStatuses = handleStatuses.WhereIF(dto.IsHandled.HasValue,
  2713. d => dto.IsHandled!.Value
  2714. ? d is not EOrderStatus.WaitForAccept and not EOrderStatus.BackToUnAccept and not EOrderStatus.SpecialToUnAccept
  2715. : d is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept)
  2716. .ToArray();
  2717. var (total2, items2) = await _orderRepository.Queryable(viewFilter: false)
  2718. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  2719. .WhereIF(dto.IsHandled.HasValue, d => handleStatuses.Contains(d.Status))
  2720. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.No.Contains(dto.Keyword!) || d.Title.Contains(dto.Keyword!))
  2721. .Where(d => string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)
  2722. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  2723. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => !d.CounterSignType.HasValue)
  2724. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true, d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  2725. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false, d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now)//即将超期 未办
  2726. .Where(x => x.Source < ESource.MLSQ || x.Source > ESource.WZSC)
  2727. .Where(x => x.Status != EOrderStatus.BackToProvince)
  2728. .OrderBy(d => d.Status)
  2729. .OrderByIF(dto.IsHandled == true, d => d.StartTime, OrderByType.Asc)
  2730. .OrderByIF(dto.IsHandled == false, d => d.CreationTime, OrderByType.Desc)
  2731. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  2732. var page2 = new PagedDto<OrderDto>(total2, _mapper.Map<IReadOnlyList<OrderDto>>(items2));
  2733. return new { Waited = page1, Sign = page2 };
  2734. }
  2735. #endregion
  2736. #region 业务工单退回
  2737. /// <summary>
  2738. /// 工单退回退回(返回前一节点)
  2739. /// </summary>
  2740. [HttpPost("order_previous")]
  2741. public async Task Previous([FromBody] OrderPreviousDto dto)
  2742. {
  2743. var oneSendBack = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.OneOrgSendBack)?.SettingValue[0]);
  2744. var twoSendBack = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.TwoOrgSendBack)?.SettingValue[0]);
  2745. if (oneSendBack || twoSendBack)
  2746. {
  2747. var workflow = await _workflowDomainService.GetWorkflowAsync(dto.WorkflowId, withSteps: true, cancellationToken: HttpContext.RequestAborted);
  2748. var (currentStep, prevStep, isOrgToCenter, isSecondToFirstOrgLevel) = await _workflowApplication.GetPreviousInformationAsync(
  2749. dto.WorkflowId, _sessionContext.RequiredUserId, _sessionContext.RequiredOrgId, HttpContext.RequestAborted);
  2750. var sendBack = await _orderSendBackAuditRepository.Queryable().Where(x => x.OrderId == workflow.ExternalId && x.State == ESendBackAuditState.Apply).AnyAsync();
  2751. if (sendBack)
  2752. throw UserFriendlyException.SameMessage("当前工单已经生成退回记录");
  2753. var specialAny = await _orderSpecialRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == 0)
  2754. .AnyAsync();
  2755. if (specialAny) throw UserFriendlyException.SameMessage("工单已存在待审批特提信息!");
  2756. var order = await _orderRepository
  2757. .Queryable()
  2758. .Includes(d => d.Workflow)
  2759. .FirstAsync(d => d.Id == workflow.ExternalId);
  2760. if (order.Workflow.IsInCountersign) throw UserFriendlyException.SameMessage("工单会签中,无法进行退回!");
  2761. if ((oneSendBack && isOrgToCenter) || (twoSendBack && isSecondToFirstOrgLevel))
  2762. {
  2763. var audit = new OrderSendBackAudit
  2764. {
  2765. OrderId = workflow.ExternalId,
  2766. State = ESendBackAuditState.Apply,
  2767. Content = dto.Opinion,
  2768. SendBackData = dto,
  2769. ApplyOrgId = currentStep.AcceptorOrgId,
  2770. ApplyOrgName = currentStep!.AcceptorOrgName,
  2771. SendBackOrgId = prevStep.HandlerOrgId,//prevStep.AcceptorOrgId,
  2772. SendBackOrgName = prevStep.HandlerOrgName,//prevStep!.AcceptorOrgName,
  2773. WorkflowOrgId = _sessionContext.RequiredOrgId,
  2774. WorkflowUserId = _sessionContext.RequiredUserId
  2775. };
  2776. await _orderSendBackAuditRepository.AddAsync(audit, HttpContext.RequestAborted);
  2777. }
  2778. else
  2779. {
  2780. await _workflowApplication.PreviousAsync(dto, HttpContext.RequestAborted);
  2781. //发送短信TODO
  2782. }
  2783. }
  2784. else
  2785. {
  2786. await _workflowApplication.PreviousAsync(dto, HttpContext.RequestAborted);
  2787. //发送短信TODO
  2788. }
  2789. }
  2790. /// <summary>
  2791. /// 工单业务退回审批
  2792. /// </summary>
  2793. /// <param name="dto"></param>
  2794. /// <returns></returns>
  2795. [Permission(EPermission.OrderPreviousAudit)]
  2796. [HttpPost("order_previous_audit")]
  2797. public async Task Audit([FromBody] AuditSendBackDto dto)
  2798. {
  2799. if (dto.State == ESendBackAuditState.Refuse && string.IsNullOrEmpty(dto.AuditContent))
  2800. throw UserFriendlyException.SameMessage("退回拒绝,请填写审批拒绝原因");
  2801. //验证是否存在退回
  2802. var sendBack = await _orderSendBackAuditRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  2803. if (sendBack is null)
  2804. throw UserFriendlyException.SameMessage("无效退回");
  2805. if (sendBack.State != ESendBackAuditState.Apply)
  2806. throw UserFriendlyException.SameMessage("退回已审批,请勿重复审批");
  2807. _mapper.Map(dto, sendBack);
  2808. sendBack.AuditId = _sessionContext.UserId;
  2809. sendBack.AuditUser = _sessionContext.UserName;
  2810. sendBack.AuditTime = DateTime.Now;
  2811. //执行退回
  2812. if (sendBack.State == ESendBackAuditState.End)
  2813. {
  2814. await _workflowApplication.PreviousAsync(sendBack.SendBackData, sendBack.WorkflowUserId, HttpContext.RequestAborted);
  2815. //发送短信TODO
  2816. }
  2817. await _orderSendBackAuditRepository.UpdateAsync(sendBack, HttpContext.RequestAborted);
  2818. }
  2819. /// <summary>
  2820. /// 工单业务批量退回审批
  2821. /// </summary>
  2822. /// <returns></returns>
  2823. [HttpPost("order_previous_audit_batch")]
  2824. public async Task AuditBatch([FromBody] BatchAuditSendBackDto dto)
  2825. {
  2826. foreach (string id in dto.Ids)
  2827. {
  2828. if (dto.State == ESendBackAuditState.Refuse && string.IsNullOrEmpty(dto.AuditContent))
  2829. throw UserFriendlyException.SameMessage("退回拒绝,请填写审批拒绝原因");
  2830. //验证是否存在退回
  2831. var sendBack = await _orderSendBackAuditRepository.GetAsync(id, HttpContext.RequestAborted);
  2832. if (sendBack is null)
  2833. throw UserFriendlyException.SameMessage("无效退回");
  2834. if (sendBack.State != ESendBackAuditState.Apply)
  2835. throw UserFriendlyException.SameMessage("退回已审批,请勿重复审批");
  2836. _mapper.Map(dto, sendBack);
  2837. sendBack.AuditId = _sessionContext.UserId;
  2838. sendBack.AuditUser = _sessionContext.UserName;
  2839. sendBack.AuditTime = DateTime.Now;
  2840. //执行退回
  2841. if (sendBack.State == ESendBackAuditState.End)
  2842. {
  2843. await _workflowApplication.PreviousAsync(sendBack.SendBackData, sendBack.WorkflowUserId, HttpContext.RequestAborted);
  2844. //发送短信TODO
  2845. }
  2846. await _orderSendBackAuditRepository.UpdateAsync(sendBack, HttpContext.RequestAborted);
  2847. }
  2848. }
  2849. /// <summary>
  2850. /// 工单业务退回审批列表
  2851. /// </summary>
  2852. /// <param name="dto"></param>
  2853. /// <returns></returns>
  2854. [Permission(EPermission.OrderPreviousList)]
  2855. [HttpGet("order_previous_list")]
  2856. public async Task<PagedDto<SendBackDto>> AuditList([FromQuery] SendBackListDto dto)
  2857. {
  2858. var query = _orderSendBackAuditRepository.Queryable()
  2859. .Includes(x => x.Order)
  2860. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2861. d => d.Order.Title.Contains(dto.Keyword!) || d.Order.No.Contains(dto.Keyword!))
  2862. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  2863. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  2864. .WhereIF(dto.AuditState == 1, d => d.State == ESendBackAuditState.Apply)
  2865. .WhereIF(dto.AuditState == 2 && !dto.State.HasValue, d => d.State > ESendBackAuditState.Apply)
  2866. .WhereIF(dto.AuditState == 2 && dto.State.HasValue, d => d.State == dto.State)
  2867. .WhereIF(_sessionContext.Roles.Contains("role_sysadmin") == false, x => x.SendBackOrgId == _sessionContext.OrgId);// 123 系统管理员
  2868. var (total, items) = await query.OrderByDescending(x => x.CreationTime)
  2869. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  2870. return new PagedDto<SendBackDto>(total, _mapper.Map<IReadOnlyList<SendBackDto>>(items));
  2871. }
  2872. /// <summary>
  2873. /// 退回详情
  2874. /// </summary>
  2875. /// <param name="id"></param>
  2876. /// <returns></returns>
  2877. [HttpGet("order_previous/{id}")]
  2878. public async Task<OrderSendBackAudit> OrderSendBackEntity(string id)
  2879. {
  2880. return await _orderSendBackAuditRepository.Queryable()
  2881. .Includes(x => x.Order)
  2882. .FirstAsync(x => x.Id == id);
  2883. }
  2884. #endregion
  2885. #region 省工单退回
  2886. /// <summary>
  2887. /// 工单退回列表
  2888. /// </summary>
  2889. /// <param name="dto"></param>
  2890. /// <returns></returns>
  2891. [Permission(EPermission.SendBackOrder)]
  2892. [HttpGet("send_back")]
  2893. public async Task<PagedDto<OrderSendBackDto>> UrgeList([FromQuery] OrderSendBackListDto dto)
  2894. {
  2895. var (total, items) = await _orderSendBackRepository.Queryable()
  2896. .Includes(x => x.Order)
  2897. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2898. d => d.Order.Title.Contains(dto.Keyword!) || d.Order.No.Contains(dto.Keyword!))
  2899. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  2900. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  2901. .WhereIF(dto.State is > 0, d => d.State > 0)
  2902. .WhereIF(dto.State is 0, d => d.State == 0)
  2903. .OrderByDescending(x => x.CreationTime)
  2904. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  2905. return new PagedDto<OrderSendBackDto>(total, _mapper.Map<IReadOnlyList<OrderSendBackDto>>(items));
  2906. }
  2907. /// <summary>
  2908. /// 批量省工单退回
  2909. /// </summary>
  2910. /// <param name="dto"></param>
  2911. /// <returns></returns>
  2912. [HttpPost("send_back/batch")]
  2913. public async Task<object> BatchApplyUrge([FromBody] BatchOrderSendBackAddDto dto)
  2914. {
  2915. int count = dto.OrderIds.Count;
  2916. int successCount = 0;
  2917. int errorCount = 0;
  2918. var SendDatas = new List<PublishOrderSendBackModelDto>();
  2919. foreach (var item in dto.OrderIds)
  2920. {
  2921. //验证工单是否可以申请
  2922. var order = await _orderRepository.GetAsync(item.OrderId, HttpContext.RequestAborted);
  2923. if (order is null)
  2924. {
  2925. errorCount++;
  2926. continue;
  2927. }
  2928. if (order.Status >= EOrderStatus.SpecialToUnAccept)
  2929. {
  2930. errorCount++;
  2931. continue;
  2932. }
  2933. if (order.Source <= ESource.HotlineImport)
  2934. {
  2935. errorCount++;
  2936. continue;
  2937. }
  2938. var model = new OrderSendBack()
  2939. {
  2940. Content = dto.Content,
  2941. OrderId = item.OrderId,
  2942. Destination = ESendBackDestination.Province
  2943. };
  2944. await _orderSendBackRepository.AddAsync(model, HttpContext.RequestAborted);
  2945. if (!string.IsNullOrEmpty(model.Id))
  2946. {
  2947. order.Status = EOrderStatus.BackToProvince;
  2948. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  2949. successCount++;
  2950. var sendBackDto = _mapper.Map<OrderSendBackDto>(model);
  2951. var OrderDto = _mapper.Map<OrderDto>(order);
  2952. SendDatas.Add(new PublishOrderSendBackModelDto() { Order = OrderDto, SendBack = sendBackDto, ClientGuid = "" });
  2953. }
  2954. }
  2955. //推省上
  2956. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderFlowPrevious,
  2957. new PublishOrderSendBackDto() { SendDatas = SendDatas });
  2958. return new { Count = count, ErrorCount = errorCount, SuccessCount = successCount };
  2959. }
  2960. /// <summary>
  2961. /// 退回申请
  2962. /// </summary>
  2963. /// <param name="dto"></param>
  2964. /// <returns></returns>
  2965. [Permission(EPermission.ApplySendBack)]
  2966. [HttpPost("send_back/apply")]
  2967. [LogFilter("新增工单退回申请")]
  2968. public async Task ApplyUrge([FromBody] OrderSendBackAddDto dto)
  2969. {
  2970. //验证工单是否可以申请
  2971. var order = await _orderRepository.GetAsync(dto.OrderId, HttpContext.RequestAborted);
  2972. if (order is null)
  2973. throw UserFriendlyException.SameMessage("无效工单");
  2974. if (order.Status >= EOrderStatus.SpecialToUnAccept)
  2975. throw UserFriendlyException.SameMessage("工单状态无效,请确认当前工单状态");
  2976. if (order.Source <= ESource.HotlineImport)
  2977. throw UserFriendlyException.SameMessage("工单来源无效,请确认当前工单来源");
  2978. var model = _mapper.Map<OrderSendBack>(dto);
  2979. model.InitId();
  2980. if (dto.Files.Any())
  2981. model.FileJson = await _fileRepository.AddFileAsync(dto.Files, model.Id, "", HttpContext.RequestAborted);
  2982. await _orderSendBackRepository.AddAsync(model, HttpContext.RequestAborted);
  2983. if (!string.IsNullOrEmpty(model.Id))
  2984. {
  2985. order.Status = EOrderStatus.BackToProvince;
  2986. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  2987. var sendBackDto = _mapper.Map<OrderSendBackDto>(model);
  2988. var OrderDto = _mapper.Map<OrderDto>(order);
  2989. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderFlowPrevious,
  2990. new PublishOrderSendBackDto() { SendDatas = new List<PublishOrderSendBackModelDto>() { new PublishOrderSendBackModelDto() { Order = OrderDto, SendBack = sendBackDto, ClientGuid = "" } } });
  2991. }
  2992. }
  2993. /// <summary>
  2994. /// 退回审核
  2995. /// </summary>
  2996. /// <param name="dto"></param>
  2997. /// <returns></returns>
  2998. [Permission(EPermission.AuditSendBack)]
  2999. [HttpPost("send_back/audit")]
  3000. [LogFilter("审核工单退回申请")]
  3001. public async Task ReplyUrge([FromBody] AuditOrderSendBackDto dto)
  3002. {
  3003. //验证是否存在退回
  3004. var sendBack = await _orderSendBackRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  3005. if (sendBack is null)
  3006. throw UserFriendlyException.SameMessage("无效退回");
  3007. if (sendBack.State > 0)
  3008. throw UserFriendlyException.SameMessage("退回已审核,请勿重复审核");
  3009. _mapper.Map(dto, sendBack);
  3010. sendBack.AuditName = _sessionContext.UserName;
  3011. sendBack.AuditTime = DateTime.Now;
  3012. await _orderSendBackRepository.UpdateAsync(sendBack, HttpContext.RequestAborted);
  3013. //推省上
  3014. if (sendBack.State == 1)
  3015. {
  3016. var order = await _orderRepository.GetAsync(sendBack.OrderId);
  3017. var sendBackDto = _mapper.Map<OrderSendBackDto>(sendBack);
  3018. var OrderDto = _mapper.Map<OrderDto>(order);
  3019. //await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderFlowPrevious,
  3020. // new PublishOrderSendBackDto() { Order = OrderDto, SendBack = sendBackDto, ClientGuid = "" });
  3021. //try
  3022. //{
  3023. // await _provinceService.GetCaseBackApply(
  3024. // new PublishOrderSendBackDto { Order = OrderDto, SendBack = sendBackDto, ClientGuid = "" },
  3025. // HttpContext.RequestAborted);
  3026. //}
  3027. //catch (Exception e)
  3028. //{
  3029. // _logger.LogError("_provinceService.GetCaseBackApply throw exception: {ex}", e.Message);
  3030. //}
  3031. }
  3032. }
  3033. /// <summary>
  3034. /// 退回详情
  3035. /// </summary>
  3036. /// <param name="id"></param>
  3037. /// <returns></returns>
  3038. [HttpGet("send_back/{id}")]
  3039. public async Task<OrderSendBack> SendBackEntity(string id)
  3040. {
  3041. return await _orderSendBackRepository.Queryable()
  3042. .Includes(x => x.Order)
  3043. .FirstAsync(x => x.Id == id);
  3044. }
  3045. #endregion
  3046. #region 工单特提
  3047. /// <summary>
  3048. /// 工单特提信息
  3049. /// </summary>
  3050. /// <param name="dtos"></param>
  3051. /// <returns></returns>
  3052. [Permission(EPermission.ApplySpecial)]
  3053. [HttpPost("special")]
  3054. [LogFilter("新增工单特提")]
  3055. public async Task Add([FromBody] OrderSpecialAddDto dto)
  3056. {
  3057. var specialAny = await _orderSpecialRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == 0)
  3058. .AnyAsync();
  3059. if (specialAny) throw UserFriendlyException.SameMessage("工单已存在待审批特提信息!");
  3060. var screen = await _orderScreenRepository.Queryable().Where(x => x.OrderId == dto.OrderId && (int)x.Status < 2).AnyAsync();
  3061. if (screen) throw UserFriendlyException.SameMessage("工单存在甄别中的信息!");
  3062. if (await _orderSendBackAuditRepository.AnyAsync(x => x.OrderId == dto.OrderId && x.State == ESendBackAuditState.Apply, HttpContext.RequestAborted))
  3063. {
  3064. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  3065. }
  3066. var order = await _orderRepository
  3067. .Queryable()
  3068. .Includes(d => d.Workflow)
  3069. .FirstAsync(d => d.Id == dto.OrderId);
  3070. if (order.Workflow.IsInCountersign) throw UserFriendlyException.SameMessage("工单会签中,无法进行特提!");
  3071. var model = _mapper.Map<OrderSpecial>(dto);
  3072. var orgs = order.HandlerOrgs;
  3073. model.OrgId = orgs != null && orgs.Count > 0 ? orgs[0].Key : "";
  3074. model.OrgName = orgs != null && orgs.Count > 0 ? orgs[0].Value : "";
  3075. var step = await _workflowDomainService.FindLastStepAsync(model.WorkflowId, HttpContext.RequestAborted);
  3076. model.StepName = step.Name;
  3077. model.StepCode = step.Code;
  3078. //if (!dto.Audit) model.State = 1;
  3079. //取消根据进入界面判断是否审批 最新按照系统配置设定
  3080. var audit = true;
  3081. var setting = _systemSettingCacheManager.GetSetting(SettingConstants.SeatsMonitor);
  3082. var settingStr = setting?.SettingValue;
  3083. var roles = _sessionContext.Roles;
  3084. foreach (var item in settingStr)
  3085. {
  3086. if (roles != null && roles.Contains(item)) audit = false;
  3087. }
  3088. if (!audit) model.State = 1;
  3089. model.InitId();
  3090. if (dto.Files.Any())
  3091. model.FileJson = await _fileRepository.AddFileAsync(dto.Files, model.Id, "", HttpContext.RequestAborted);
  3092. await _orderSpecialRepository.AddAsync(model, HttpContext.RequestAborted);
  3093. if (model.State == 1)
  3094. {
  3095. var recall = new RecallDto
  3096. {
  3097. WorkflowId = dto.WorkflowId!,
  3098. NextStepCode = dto.NextStepCode,
  3099. NextStepName = dto.NextStepName,
  3100. NextHandlers = dto.NextHandlers,
  3101. Opinion = dto.Cause,
  3102. FlowDirection = dto.FlowDirection,
  3103. HandlerType = dto.HandlerType,
  3104. BusinessType = dto.BusinessType
  3105. };
  3106. // 计算期满时间
  3107. //if (dto.AlterTime)
  3108. //{
  3109. var expiredTime = _timeLimitDomainService.CalcEndTime(DateTime.Now, order.AcceptTypeCode);
  3110. //var expiredTime = _timeLimitDomainService.CalcEndTime(DateTime.Now,
  3111. // ETimeType.WorkDay,
  3112. // dto.TimeLimit.Value, order.AcceptTypeCode);
  3113. await _orderRepository.Updateable().SetColumns(o => new Order() { ExpiredTime = expiredTime.ExpiredTime, NearlyExpiredTime = expiredTime.NearlyExpiredTime })
  3114. .Where(o => o.Id == order.Id).ExecuteCommandAsync(HttpContext.RequestAborted);
  3115. var orderDto = _mapper.Map<OrderDto>(order);
  3116. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderExpiredTimeUpdate, orderDto, cancellationToken: HttpContext.RequestAborted);
  3117. //}
  3118. await _workflowApplication.RecallAsync(recall, expiredTime.ExpiredTime, HttpContext.RequestAborted);
  3119. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == dto.OrderId);
  3120. if (publish != null)
  3121. {
  3122. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  3123. publishHistory.OrderPublishId = publish.Id;
  3124. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  3125. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  3126. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  3127. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  3128. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  3129. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  3130. await _orderPublishHistoryRepository.AddAsync(publishHistory, HttpContext.RequestAborted);
  3131. await _orderPublishRepository.RemoveAsync(publish, false, HttpContext.RequestAborted);
  3132. }
  3133. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == dto.OrderId && x.VisitState != EVisitState.None);
  3134. if (visit != null)
  3135. {
  3136. visit.VisitState = EVisitState.None;
  3137. await _orderVisitRepository.UpdateAsync(visit, HttpContext.RequestAborted);
  3138. }
  3139. if (order != null && ("001171".Equals(model.OrgId) ||
  3140. "001178".Equals(model.OrgId) ||
  3141. "001180".Equals(model.OrgId)))
  3142. {
  3143. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderFlowRecalled,
  3144. new PublishSpecialDto { Order = _mapper.Map<OrderDto>(order), Special = _mapper.Map<OrderSpecialDto>(model) }, cancellationToken: HttpContext.RequestAborted);
  3145. //try
  3146. //{
  3147. // await _provinceService.RevokeOrder(
  3148. // new PublishSpecialDto
  3149. // { Order = _mapper.Map<OrderDto>(order), Special = _mapper.Map<OrderSpecialDto>(model) },
  3150. // HttpContext.RequestAborted);
  3151. //}
  3152. //catch (Exception e)
  3153. //{
  3154. // _logger.LogError("_provinceService.RevokeOrder throw exception: {ex}", e.Message);
  3155. //}
  3156. }
  3157. }
  3158. }
  3159. /// <summary>
  3160. /// 工单重办信息
  3161. /// </summary>
  3162. /// <param name="dtos"></param>
  3163. /// <returns></returns>
  3164. [Permission(EPermission.ApplySpecial)]
  3165. [HttpPost("re_transact")]
  3166. [LogFilter("工单重办")]
  3167. public async Task Add([FromBody] OrderReTransactDto dto)
  3168. {
  3169. var specialAny = await _orderSpecialRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == 0)
  3170. .AnyAsync();
  3171. if (specialAny) throw UserFriendlyException.SameMessage("工单已存在待审批特提信息!");
  3172. var screen = await _orderScreenRepository.Queryable().Where(x => x.OrderId == dto.OrderId && (int)x.Status < 2).AnyAsync();
  3173. if (screen) throw UserFriendlyException.SameMessage("工单存在甄别中的信息!");
  3174. if (await _orderSendBackAuditRepository.AnyAsync(x => x.OrderId == dto.OrderId && x.State == ESendBackAuditState.Apply, HttpContext.RequestAborted))
  3175. {
  3176. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  3177. }
  3178. var order = await _orderRepository
  3179. .Queryable()
  3180. .Includes(d => d.Workflow)
  3181. .FirstAsync(d => d.Id == dto.OrderId);
  3182. if (order.Workflow.IsInCountersign) throw UserFriendlyException.SameMessage("工单会签中,无法进行重办!");
  3183. var model = _mapper.Map<OrderSpecial>(dto);
  3184. var orgs = order.HandlerOrgs;
  3185. model.OrgId = orgs != null && orgs.Count > 0 ? orgs[0].Key : "";
  3186. model.OrgName = orgs != null && orgs.Count > 0 ? orgs[0].Value : "";
  3187. var step = await _workflowDomainService.FindLastStepAsync(model.WorkflowId, HttpContext.RequestAborted);
  3188. model.StepName = step.Name;
  3189. model.StepCode = step.Code;
  3190. model.State = 1;
  3191. model.ESpecialType = ESpecialType.ReTransact;
  3192. model.InitId();
  3193. if (dto.Files.Any())
  3194. model.FileJson = await _fileRepository.AddFileAsync(dto.Files, model.Id, "", HttpContext.RequestAborted);
  3195. await _orderSpecialRepository.AddAsync(model, HttpContext.RequestAborted);
  3196. if (dto.ReTransactError.Any())
  3197. {
  3198. List<OrderSpecialDetail> details = new();
  3199. foreach (var item in dto.ReTransactError)
  3200. {
  3201. var detail = new OrderSpecialDetail();
  3202. _mapper.Map(item, detail);
  3203. detail.SpecialId = model.Id;
  3204. details.Add(detail);
  3205. }
  3206. await _orderSpecialDetailRepository.AddRangeAsync(details, HttpContext.RequestAborted);
  3207. }
  3208. if (model.State == 1)
  3209. {
  3210. var recall = new RecallDto
  3211. {
  3212. WorkflowId = dto.WorkflowId!,
  3213. NextStepCode = dto.NextStepCode,
  3214. NextStepName = dto.NextStepName,
  3215. NextHandlers = dto.NextHandlers,
  3216. Opinion = dto.Cause,
  3217. FlowDirection = dto.FlowDirection,
  3218. HandlerType = dto.HandlerType,
  3219. BusinessType = dto.BusinessType
  3220. };
  3221. DateTime endTime = order.ExpiredTime!.Value;
  3222. // 计算期满时间
  3223. if (dto.AlterTime)
  3224. {
  3225. var expiredTime = _timeLimitDomainService.CalcEndTime(DateTime.Now,
  3226. ETimeType.WorkDay,
  3227. dto.TimeLimit.Value, order.AcceptTypeCode);
  3228. endTime = expiredTime.EndTime;
  3229. await _orderRepository.Updateable().SetColumns(o => new Order() { ExpiredTime = expiredTime.EndTime, NearlyExpiredTime = expiredTime.NearlyExpiredTime })
  3230. .Where(o => o.Id == order.Id).ExecuteCommandAsync(HttpContext.RequestAborted);
  3231. var orderDto = _mapper.Map<OrderDto>(order);
  3232. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderExpiredTimeUpdate, orderDto, cancellationToken: HttpContext.RequestAborted);
  3233. }
  3234. await _workflowApplication.RecallAsync(recall, endTime, HttpContext.RequestAborted);
  3235. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == dto.OrderId);
  3236. if (publish != null)
  3237. {
  3238. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  3239. publishHistory.OrderPublishId = publish.Id;
  3240. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  3241. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  3242. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  3243. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  3244. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  3245. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  3246. await _orderPublishHistoryRepository.AddAsync(publishHistory, HttpContext.RequestAborted);
  3247. await _orderPublishRepository.RemoveAsync(publish, false, HttpContext.RequestAborted);
  3248. }
  3249. var reTransactNum = order.ReTransactNum.HasValue ? order.ReTransactNum.Value + 1 : 1;
  3250. await _orderRepository.Updateable().SetColumns(o => new Order() { ReTransactNum = reTransactNum }).Where(o => o.Id == order.Id).ExecuteCommandAsync(HttpContext.RequestAborted);
  3251. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == dto.OrderId && x.VisitState != EVisitState.None);
  3252. if (visit != null)
  3253. {
  3254. visit.VisitState = EVisitState.None;
  3255. await _orderVisitRepository.UpdateAsync(visit, HttpContext.RequestAborted);
  3256. }
  3257. }
  3258. }
  3259. /// <summary>
  3260. /// 审批工单特提信息
  3261. /// </summary>
  3262. /// <param name="dto"></param>
  3263. /// <returns></returns>
  3264. [Permission(EPermission.AuditSpecial)]
  3265. [HttpPut("special")]
  3266. [LogFilter("审批工单特提")]
  3267. public async Task Update([FromBody] AuditOrderSpecialDto dto)
  3268. {
  3269. var special = await _orderSpecialRepository
  3270. .Queryable()
  3271. .Includes(d => d.Order)
  3272. .FirstAsync(d => d.Id == dto.Id);
  3273. if (special is null) throw UserFriendlyException.SameMessage("无效特提审批信息!");
  3274. if (special.State != 0) throw UserFriendlyException.SameMessage("无效特提审批信息,特提审批信息错误,该信息已审核!");
  3275. special.State = dto.State;
  3276. special.Opinion = dto.Opinion;
  3277. if (dto.Files.Any())
  3278. special.ReplyFileJson = await _fileRepository.AddFileAsync(dto.Files, special.Id, "", HttpContext.RequestAborted);
  3279. await _orderSpecialRepository.UpdateAsync(special, HttpContext.RequestAborted);
  3280. var order = await _orderRepository.GetAsync(x => x.Id == special.OrderId);
  3281. if (special.State == 1)
  3282. {
  3283. var recall = new RecallDto
  3284. {
  3285. WorkflowId = special.WorkflowId!,
  3286. NextStepCode = special.NextStepCode,
  3287. NextStepName = special.NextStepName,
  3288. NextHandlers = special.NextHandlers,
  3289. Opinion = dto.Opinion,
  3290. FlowDirection = special.FlowDirection,
  3291. HandlerType = special.HandlerType.Value,
  3292. BusinessType = special.BusinessType.Value
  3293. };
  3294. //if (dto.AlterTime)
  3295. // recall.External = new External { TimeLimit = dto.TimeLimit, TimeLimitUnit = dto.TimeLimitUnit };
  3296. //if (dto.Files.Any()) recall.Files = dto.Files;
  3297. // 计算期满时间
  3298. //if (dto.AlterTime)
  3299. //{
  3300. var expiredTime = _timeLimitDomainService.CalcEndTime(DateTime.Now, order.AcceptTypeCode);
  3301. await _orderRepository.Updateable().SetColumns(o => new Order() { ExpiredTime = expiredTime.ExpiredTime, NearlyExpiredTime = expiredTime.NearlyExpiredTime })
  3302. .Where(o => o.Id == order.Id).ExecuteCommandAsync(HttpContext.RequestAborted);
  3303. var orderDto = _mapper.Map<OrderDto>(order);
  3304. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderExpiredTimeUpdate, orderDto, cancellationToken: HttpContext.RequestAborted);
  3305. //}
  3306. await _workflowApplication.RecallAsync(recall, expiredTime.ExpiredTime, HttpContext.RequestAborted);
  3307. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == special.OrderId);
  3308. if (publish != null)
  3309. {
  3310. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  3311. publishHistory.OrderPublishId = publish.Id;
  3312. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  3313. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  3314. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  3315. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  3316. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  3317. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  3318. await _orderPublishHistoryRepository.AddAsync(publishHistory, HttpContext.RequestAborted);
  3319. await _orderPublishRepository.RemoveAsync(publish, false, HttpContext.RequestAborted);
  3320. }
  3321. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == special.OrderId && x.VisitState != EVisitState.None);
  3322. if (visit != null)
  3323. {
  3324. visit.VisitState = EVisitState.None;
  3325. await _orderVisitRepository.UpdateAsync(visit, HttpContext.RequestAborted);
  3326. }
  3327. if (order != null && ("001171".Equals(special.OrgId) ||
  3328. "001178".Equals(special.OrgId) ||
  3329. "001180".Equals(special.OrgId)))
  3330. {
  3331. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderFlowRecalled,
  3332. new PublishSpecialDto { Order = _mapper.Map<OrderDto>(order), Special = _mapper.Map<OrderSpecialDto>(special) }, cancellationToken: HttpContext.RequestAborted);
  3333. //try
  3334. //{
  3335. // await _provinceService.RevokeOrder(
  3336. // new PublishSpecialDto
  3337. // { Order = _mapper.Map<OrderDto>(order), Special = _mapper.Map<OrderSpecialDto>(special) },
  3338. // HttpContext.RequestAborted);
  3339. //}
  3340. //catch (Exception e)
  3341. //{
  3342. // _logger.LogError("_provinceService.RevokeOrder throw exception: {ex}", e.Message);
  3343. //}
  3344. }
  3345. }
  3346. }
  3347. /// <summary>
  3348. /// 批量审批工单特提
  3349. /// </summary>
  3350. /// <param name="dtos"></param>
  3351. /// <returns></returns>
  3352. [HttpPut("special_batch")]
  3353. [LogFilter("批量审批工单特提")]
  3354. public async Task UpdateBatch([FromBody] BatchAuditOrderSpecialDto dto)
  3355. {
  3356. foreach (string id in dto.ids)
  3357. {
  3358. var special = await _orderSpecialRepository
  3359. .Queryable()
  3360. .Includes(d => d.Order)
  3361. .FirstAsync(d => d.Id == id);
  3362. if (special is null) throw UserFriendlyException.SameMessage("无效特提审批信息!");
  3363. if (special.State != 0) throw UserFriendlyException.SameMessage("无效特提审批信息,特提审批信息错误,该信息已审核!");
  3364. special.State = dto.State;
  3365. special.Opinion = dto.Opinion;
  3366. if (dto.Files.Any())
  3367. special.ReplyFileJson = await _fileRepository.AddFileAsync(dto.Files, special.Id, "", HttpContext.RequestAborted);
  3368. await _orderSpecialRepository.UpdateAsync(special, HttpContext.RequestAborted);
  3369. var order = await _orderRepository.GetAsync(x => x.Id == special.OrderId);
  3370. if (special.State == 1)
  3371. {
  3372. var recall = new RecallDto
  3373. {
  3374. WorkflowId = special.WorkflowId!,
  3375. NextStepCode = special.NextStepCode,
  3376. NextStepName = special.NextStepName,
  3377. NextHandlers = special.NextHandlers,
  3378. Opinion = dto.Opinion,
  3379. FlowDirection = special.FlowDirection,
  3380. HandlerType = special.HandlerType.Value,
  3381. BusinessType = special.BusinessType.Value
  3382. };
  3383. //if (dto.AlterTime)
  3384. // recall.External = new External { TimeLimit = dto.TimeLimit, TimeLimitUnit = dto.TimeLimitUnit };
  3385. //if (dto.Files.Any()) recall.Files = dto.Files;
  3386. // 计算期满时间
  3387. //if (dto.AlterTime)
  3388. //{
  3389. var expiredTime = _timeLimitDomainService.CalcEndTime(DateTime.Now, order.AcceptTypeCode);
  3390. await _orderRepository.Updateable().SetColumns(o => new Order() { ExpiredTime = expiredTime.ExpiredTime, NearlyExpiredTime = expiredTime.NearlyExpiredTime })
  3391. .Where(o => o.Id == order.Id).ExecuteCommandAsync(HttpContext.RequestAborted);
  3392. var orderDto = _mapper.Map<OrderDto>(order);
  3393. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderExpiredTimeUpdate, orderDto, cancellationToken: HttpContext.RequestAborted);
  3394. //}
  3395. await _workflowApplication.RecallAsync(recall, expiredTime.ExpiredTime, HttpContext.RequestAborted);
  3396. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == special.OrderId);
  3397. if (publish != null)
  3398. {
  3399. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  3400. publishHistory.OrderPublishId = publish.Id;
  3401. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  3402. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  3403. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  3404. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  3405. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  3406. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  3407. await _orderPublishHistoryRepository.AddAsync(publishHistory, HttpContext.RequestAborted);
  3408. await _orderPublishRepository.RemoveAsync(publish, false, HttpContext.RequestAborted);
  3409. }
  3410. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == special.OrderId && x.VisitState != EVisitState.None);
  3411. if (visit != null)
  3412. {
  3413. visit.VisitState = EVisitState.None;
  3414. await _orderVisitRepository.UpdateAsync(visit, HttpContext.RequestAborted);
  3415. }
  3416. if (order != null && ("001171".Equals(special.OrgId) ||
  3417. "001178".Equals(special.OrgId) ||
  3418. "001180".Equals(special.OrgId)))
  3419. {
  3420. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderFlowRecalled,
  3421. new PublishSpecialDto { Order = _mapper.Map<OrderDto>(order), Special = _mapper.Map<OrderSpecialDto>(special) }, cancellationToken: HttpContext.RequestAborted);
  3422. //try
  3423. //{
  3424. // await _provinceService.RevokeOrder(
  3425. // new PublishSpecialDto
  3426. // { Order = _mapper.Map<OrderDto>(order), Special = _mapper.Map<OrderSpecialDto>(special) },
  3427. // HttpContext.RequestAborted);
  3428. //}
  3429. //catch (Exception e)
  3430. //{
  3431. // _logger.LogError("_provinceService.RevokeOrder throw exception: {ex}", e.Message);
  3432. //}
  3433. }
  3434. }
  3435. }
  3436. }
  3437. /// <summary>
  3438. /// 获取工单特提信息列表
  3439. /// </summary>
  3440. /// <param name="dto"></param>
  3441. /// <returns></returns>
  3442. [Permission(EPermission.AuditSpecialOrderList)]
  3443. [HttpGet("special/list")]
  3444. public async Task<PagedDto<OrderSpecialDto>> List([FromQuery] OrderSpecialListDto dto)
  3445. {
  3446. var (total, items) = await _orderSpecialRepository.Queryable()
  3447. .Includes(x => x.Order)
  3448. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  3449. x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  3450. .WhereIF(dto.State.HasValue, x => x.State == dto.State)
  3451. .OrderByDescending(x => x.CreationTime)
  3452. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  3453. return new PagedDto<OrderSpecialDto>(total, _mapper.Map<IReadOnlyList<OrderSpecialDto>>(items));
  3454. }
  3455. /// <summary>
  3456. /// 特提列表
  3457. /// </summary>
  3458. /// <param name="pagedDto"></param>
  3459. /// <returns></returns>
  3460. // [Permission(EPermission.AuditSpecialOrderList)]
  3461. [HttpGet("special/getspeciallist")]
  3462. public async Task<PagedDto<SpecialOrderListDto>> GetSpecialList([FromQuery] SpecialPagedListDto pagedDto)
  3463. {
  3464. RefAsync<int> total = 0;
  3465. var dataList = await _orderRepository.Queryable(viewFilter: true)
  3466. .LeftJoin<OrderSpecial>((x, p) => x.Id == p.OrderId)
  3467. .WhereIF(pagedDto.StartTime.HasValue, (x, p) => p.CreationTime >= pagedDto.StartTime)
  3468. .WhereIF(pagedDto.EndTime.HasValue, (x, p) => p.CreationTime <= pagedDto.EndTime)
  3469. .WhereIF(!string.IsNullOrEmpty(pagedDto.No), (x, p) => x.No.Contains(pagedDto.No))
  3470. .WhereIF(pagedDto.State.HasValue, (x, p) => p.State == pagedDto.State)
  3471. .Select((x, p) => new
  3472. {
  3473. index = SqlFunc.RowNumber($"{p.CreationTime} desc ", $"{p.OrderId}"),
  3474. x.Title,
  3475. x.Status,
  3476. x.No,
  3477. x.AcceptType,
  3478. x.AcceptTypeCode,
  3479. x.HotspotName,
  3480. x.HotspotId,
  3481. x.HotspotSpliceName,
  3482. x.ActualHandleTime,
  3483. x.ExpiredTime,
  3484. x.NearlyExpiredTime,
  3485. p.NextStepName,
  3486. p.NextStepCode,
  3487. p.StepName,
  3488. p.StepCode,
  3489. p.CreatorName,
  3490. p.CreatorOrgName,
  3491. p.CreationTime,
  3492. p.State,
  3493. p.Opinion,
  3494. SpecialId = p.Id,
  3495. p.OrderId,
  3496. p.WorkflowId
  3497. })
  3498. //将结果合并成一个表
  3499. .MergeTable()
  3500. //取第一条数据
  3501. .Where(d => d.index == 1)
  3502. .OrderByDescending(d => d.CreationTime)
  3503. //转分页数据
  3504. .ToPageListAsync(pagedDto.PageIndex, pagedDto.PageSize, total);
  3505. //返回数据
  3506. return new PagedDto<SpecialOrderListDto>(total.Value, _mapper.Map<IReadOnlyList<SpecialOrderListDto>>(dataList));
  3507. }
  3508. /// <summary>
  3509. /// 工单列表
  3510. /// </summary>
  3511. /// <param name="dto"></param>
  3512. /// <returns></returns>
  3513. [HttpGet("special/apply_list")]
  3514. public async Task<PagedDto<OrderDto>> SpecialList([FromQuery] QueryOrderDto dto)
  3515. {
  3516. var query = _orderRepository.Queryable()
  3517. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  3518. d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  3519. //.WhereIF(!string.IsNullOrEmpty(dto.Content), d => d.Content.Contains(dto.Content!))
  3520. .WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptType))
  3521. .WhereIF(dto.Channels.Any(), d => dto.Channels.Contains(d.SourceChannel))
  3522. .WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId))
  3523. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), d => d.TransferPhone.Contains(dto.TransferPhone!))
  3524. .WhereIF(dto.OrgCodes.Any(), d => dto.OrgCodes.Contains(d.Workflow.ActualHandleOrgCode))
  3525. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo),
  3526. d => d.AcceptorName.Contains(dto.NameOrNo!) || d.AcceptorStaffNo.Contains(dto.NameOrNo!))
  3527. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  3528. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  3529. .WhereIF(dto.EmergencyLevels.Any(), d => dto.EmergencyLevels.Contains(d.EmergencyLevel))
  3530. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo),
  3531. d => d.FromPhone.Contains(dto.PhoneNo!) || d.Contact.Contains(dto.PhoneNo!))
  3532. .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), d => d.PushTypeCode == dto.PushTypeCode)
  3533. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart)
  3534. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd)
  3535. .WhereIF(dto.Statuses.Any(), d => dto.Statuses.Contains(d.Status))
  3536. .WhereIF(dto.Statuses.Any(d => d == EOrderStatus.BackToUnAccept),
  3537. d => d.Status <= EOrderStatus.SpecialToUnAccept);
  3538. if (!_sessionContext.OrgIsCenter && _sessionContext.OrgId.Length >= 6)
  3539. {
  3540. var oneCode = _sessionContext.OrgId.Substring(0, 6);
  3541. query = query.Where(x =>
  3542. x.AcceptorOrgCode.StartsWith(oneCode) && !x.AcceptorOrgCode.StartsWith(_sessionContext.OrgId));
  3543. }
  3544. var (total, items) = await query
  3545. .OrderByDescending(d => d.CreationTime)
  3546. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  3547. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  3548. }
  3549. /// <summary>
  3550. /// 获取工单特提信息
  3551. /// </summary>
  3552. /// <param name="id"></param>
  3553. /// <returns></returns>
  3554. [HttpGet("special/{id}")]
  3555. public async Task<OrderSpecialDto> SpecialEntity(string id)
  3556. {
  3557. var item = await _orderSpecialRepository.Queryable()
  3558. .Includes(x => x.Order)
  3559. .FirstAsync(x => x.Id == id);
  3560. var itemDto = new OrderSpecialDto();
  3561. if (item != null)
  3562. {
  3563. itemDto = _mapper.Map<OrderSpecialDto>(item);
  3564. if (itemDto.FileJson != null && itemDto.FileJson.Any())
  3565. {
  3566. var ids = itemDto.FileJson.Select(x => x.Id).ToList();
  3567. itemDto.Files = await _fileRepository.GetFilesAsync(ids, HttpContext.RequestAborted);
  3568. }
  3569. }
  3570. return itemDto;
  3571. }
  3572. /// <summary>
  3573. /// 列表页面基础数据
  3574. /// </summary>
  3575. /// <returns></returns>
  3576. [HttpGet("special/base/{id}")]
  3577. public async Task<object> SpecialBaseData(string id)
  3578. {
  3579. var step = await _workflowApplication.GetRecallStepsAsync(id, HttpContext.RequestAborted);
  3580. var specialSeats = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.SpecialSeats).SettingValue[0]);
  3581. var specialSendOrder = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.SpecialSendOrder).SettingValue[0]);
  3582. var baseTypeId = string.Empty;
  3583. if (step != null && step.Steps.Any() && _sessionContext.Roles.Contains("zuoxi") && specialSeats)
  3584. {
  3585. step.Steps = step.Steps.Where(x => x.Key.ToLower() == "start").ToList();
  3586. if (step.Steps.Any()) baseTypeId = step.Steps[0].Key;
  3587. }
  3588. if (step != null && step.Steps.Any() && _sessionContext.Roles.Contains("paidanyuan") && specialSendOrder)
  3589. {
  3590. step.Steps = step.Steps.Where(d => d.BusinessType is EBusinessType.Send).ToList();
  3591. if (step.Steps.Any()) baseTypeId = step.Steps[0].Key;
  3592. }
  3593. var rsp = new
  3594. {
  3595. SpecialTimeType = EnumExts.GetDescriptions<ETimeType>(),
  3596. SpecialReason = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SpecialReason),
  3597. Step = step,
  3598. BaseTypeId = baseTypeId
  3599. };
  3600. return rsp;
  3601. }
  3602. /// <summary>
  3603. /// 重办基础数据
  3604. /// </summary>
  3605. /// <returns></returns>
  3606. [HttpGet("reTransact/base/{id}")]
  3607. public async Task<object> ReTransactBaseData(string id)
  3608. {
  3609. var order = await _orderRepository.GetAsync(id, HttpContext.RequestAborted);
  3610. List<Kv> orgs = new();
  3611. if (order == null) throw UserFriendlyException.SameMessage("无效工单信息!");
  3612. //中心会签调取方法
  3613. var org = await _workflowDomainService.GetLevelOneOrgsAsync(order.WorkflowId, HttpContext.RequestAborted);
  3614. orgs.AddRange(org);
  3615. var step = await _workflowApplication.GetRecallStepsAsync(order.WorkflowId, HttpContext.RequestAborted);
  3616. //获取部门信息
  3617. var rsp = new
  3618. {
  3619. SpecialTimeType = EnumExts.GetDescriptions<ETimeType>(),
  3620. SpecialReason = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SpecialReason),
  3621. ReTransactErrorType = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ReTransactErrorType),
  3622. Step = step,
  3623. Orgs = orgs,
  3624. };
  3625. return rsp;
  3626. }
  3627. #endregion
  3628. #region 市民信息
  3629. /// <summary>
  3630. /// 新增市民信息
  3631. /// </summary>
  3632. /// <param name="dtos"></param>
  3633. /// <returns></returns>
  3634. [HttpPost("citizen")]
  3635. [LogFilter("新增市民信息")]
  3636. public async Task Add([FromBody] CitizenAddDto dto)
  3637. {
  3638. var citizen =
  3639. await _citizenRepository.CountAsync(x => x.PhoneNumber == dto.PhoneNumber, HttpContext.RequestAborted);
  3640. if (citizen > 0)
  3641. throw UserFriendlyException.SameMessage("市民联系电话信息重复");
  3642. await _citizenRepository.AddAsync(dto, HttpContext.RequestAborted);
  3643. }
  3644. /// <summary>
  3645. /// 删除市民信息
  3646. /// </summary>
  3647. /// <param name="dto"></param>
  3648. /// <returns></returns>
  3649. [Permission(EPermission.DeleteCitizen)]
  3650. [HttpDelete("citizen")]
  3651. [LogFilter("删除市民信息")]
  3652. public async Task Delete([FromBody] CitizenDeleteDto dto)
  3653. {
  3654. await _citizenRepository.RemoveAsync(x => x.Id == dto.Id);
  3655. }
  3656. /// <summary>
  3657. /// 更新市民信息
  3658. /// </summary>
  3659. /// <param name="dto"></param>
  3660. /// <returns></returns>
  3661. [Permission(EPermission.UpdateCitizen)]
  3662. [HttpPut("citizen")]
  3663. [LogFilter("更新市民信息")]
  3664. public async Task Update([FromBody] CitizenUpdateDto dto)
  3665. {
  3666. var citizen = await _citizenRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  3667. if (citizen is null)
  3668. throw UserFriendlyException.SameMessage("无效市民信息");
  3669. _mapper.Map(dto, citizen);
  3670. citizen.LastModificationName = _sessionContext.UserName;
  3671. await _citizenRepository.UpdateAsync(citizen, HttpContext.RequestAborted);
  3672. }
  3673. /// <summary>
  3674. /// 获取市民信息列表
  3675. /// </summary>
  3676. /// <param name="dto"></param>
  3677. /// <returns></returns>
  3678. [Permission(EPermission.CitizenList)]
  3679. [HttpGet("citizen/list")]
  3680. public async Task<PagedDto<CitizenDto>> List([FromQuery] CitizenListDto dto)
  3681. {
  3682. var (total, items) = await _citizenRepository.Queryable()
  3683. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNumber), x => x.PhoneNumber.Contains(dto.PhoneNumber!))
  3684. .WhereIF(!string.IsNullOrEmpty(dto.Label), x => x.Label != null && x.Label.Contains(dto.Label!))
  3685. .OrderByDescending(x => x.CreationTime)
  3686. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  3687. return new PagedDto<CitizenDto>(total, _mapper.Map<IReadOnlyList<CitizenDto>>(items));
  3688. }
  3689. /// <summary>
  3690. /// 获取市民信息
  3691. /// </summary>
  3692. /// <param name="id"></param>
  3693. /// <returns></returns>
  3694. [HttpGet("citizen/{id}")]
  3695. public async Task<Citizen> CitizenEntity(string id)
  3696. {
  3697. return await _citizenRepository.Queryable()
  3698. .Includes(x => x.labelDetails)
  3699. .FirstAsync(x => x.Id == id);
  3700. }
  3701. /// <summary>
  3702. /// 获取市民信息
  3703. /// </summary>
  3704. /// <param name="id"></param>
  3705. /// <returns></returns>
  3706. [HttpGet("citizen_phone/{phone}")]
  3707. public async Task<object> Citizen(string phone)
  3708. {
  3709. //市民基本信息
  3710. var citizen = await _citizenRepository.Queryable()
  3711. .Includes(x => x.labelDetails)
  3712. .FirstAsync(x => x.PhoneNumber == phone);
  3713. var calls = await _trCallRecordRepository.Queryable().Where(x => x.CallDirection == 0 && x.CPN == phone).OrderBy(x => x.CreatedTime).ToListAsync();
  3714. var oneCallTime = calls != null && calls.Count() > 0 ? calls[0].CreatedTime : DateTime.Now;
  3715. var lastNum = calls != null && calls.Count() > 0 ? calls.Count() - 1 : -1;
  3716. var lastCallTime = lastNum >= 0 ? calls[lastNum].CreatedTime : DateTime.Now;
  3717. //工单历史
  3718. var oders = await _orderRepository.Queryable().Where(x => x.Contact == phone)
  3719. .OrderBy(x => x.CreationTime, OrderByType.Desc).ToListAsync();
  3720. var allOrderNum = oders.Count;
  3721. var endOrderNum = oders.Count(x => (int)x.Status >= 300);
  3722. var handOrderNum =
  3723. oders.Count(x => (int)x.Status < 300);
  3724. var DissatisfactionNum = await _orderVisitedDetailRepository.Queryable()
  3725. .Includes(x => x.OrderVisit)
  3726. .Includes(x => x.OrderVisit, v => v.Order)
  3727. .Where(x => x.OrderVisit.Order.Contact == phone && (SqlFunc.JsonField(x.OrgProcessingResults, "Value") == "不满意" ||
  3728. SqlFunc.JsonField(x.OrgProcessingResults, "Value") == "非常不满意"))
  3729. .Distinct().Select(x => new { x.OrderVisit.OrderId }).CountAsync();
  3730. //来电历史
  3731. var callsHistory = await _trCallRecordRepository.Queryable().Where(x => x.CPN == phone || x.CDPN == phone).ToListAsync();
  3732. var allCallNum = 0;
  3733. var connectNum = 0;
  3734. var callBackNum = 0;
  3735. if (callsHistory != null && callsHistory.Any())
  3736. {
  3737. allCallNum = callsHistory.Count(x => x.CallDirection == ECallDirection.In);
  3738. connectNum = callsHistory.Count(x => x.CallDirection == ECallDirection.In && x.Duration > 0);
  3739. callBackNum = callsHistory.Count(x => x.CallDirection == ECallDirection.Out);
  3740. }
  3741. //关注诉求
  3742. var hotspotNames = string.Join(",", oders.Select(x => x.HotspotName).Distinct().Take(5).ToList());
  3743. var rsp = new
  3744. {
  3745. Citizen = citizen,
  3746. OneCallTime = oneCallTime,
  3747. LastCallTime = lastCallTime,
  3748. Order = new
  3749. {
  3750. allOrderNum = allOrderNum,
  3751. endOrderNum = endOrderNum,
  3752. handOrderNum = handOrderNum,
  3753. DissatisfactionNum = DissatisfactionNum
  3754. },
  3755. CallHistory = new { AllCallNum = allCallNum, ConnectNum = connectNum, CallBackNum = callBackNum },
  3756. HotspotNames = hotspotNames,
  3757. };
  3758. return rsp;
  3759. }
  3760. /// <summary>
  3761. /// 新增市民标签信息
  3762. /// </summary>
  3763. /// <param name="dtos"></param>
  3764. /// <returns></returns>
  3765. [HttpPost("citizen_label")]
  3766. public async Task Add([FromBody] LabelDetailAddDto dto)
  3767. {
  3768. var label = await _labelDetailRepository.CountAsync(x => x.CitizenId == dto.CitizenId && x.Label == dto.Label,
  3769. HttpContext.RequestAborted);
  3770. if (label > 0)
  3771. throw UserFriendlyException.SameMessage("市民联系标签信息重复");
  3772. await _citizenRepository.LabelAddAsync(dto, HttpContext.RequestAborted);
  3773. }
  3774. /// <summary>
  3775. /// 删除市民标签信息
  3776. /// </summary>
  3777. /// <param name="dto"></param>
  3778. /// <returns></returns>
  3779. [HttpDelete("citizen_label")]
  3780. public async Task Delete([FromBody] LabelDetailDeleteDto dto)
  3781. {
  3782. var label = await _labelDetailRepository.GetAsync(x => x.Id == dto.Id, HttpContext.RequestAborted);
  3783. if (label == null || (label.CreatorName != _sessionContext.UserName))
  3784. throw UserFriendlyException.SameMessage("市民联系标签信息错误");
  3785. await _citizenRepository.LabelDeleteAsync(label, HttpContext.RequestAborted);
  3786. }
  3787. /// <summary>
  3788. /// 获取市民标签信息列表
  3789. /// </summary>
  3790. /// <param name="dto"></param>
  3791. /// <returns></returns>
  3792. [HttpGet("citizen_label/list")]
  3793. public async Task<PagedDto<LabelDetailDto>> List([FromQuery] CitizenQueryDto dto)
  3794. {
  3795. var (total, items) = await _labelDetailRepository.Queryable()
  3796. .Includes(x => x.Citizen)
  3797. .WhereIF(!string.IsNullOrEmpty(dto.Label), x => x.Label.Contains(dto.Label!))
  3798. .WhereIF(!string.IsNullOrEmpty(dto.CreatorName),
  3799. x => x.CreatorName != null && x.CreatorName.Contains(dto.CreatorName!))
  3800. .Where(x => x.CitizenId == dto.CitizenId)
  3801. .OrderByDescending(x => x.CreationTime)
  3802. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  3803. return new PagedDto<LabelDetailDto>(total, _mapper.Map<IReadOnlyList<LabelDetailDto>>(items));
  3804. }
  3805. #endregion
  3806. #region 重复性事件
  3807. /// <summary>
  3808. /// 新增重复性事件
  3809. /// </summary>
  3810. /// <param name="dtos"></param>
  3811. /// <returns></returns>
  3812. [HttpPost("repeatable_event")]
  3813. [LogFilter("新增重复性事件")]
  3814. public async Task Add([FromBody] RepeatableEventAddDto dto)
  3815. {
  3816. var repeatable = _mapper.Map<RepeatableEvent>(dto);
  3817. var repeatableId = await _repeatableEventRepository.AddAsync(repeatable, HttpContext.RequestAborted);
  3818. List<RepeatableEventDetail> detail;
  3819. if (!string.IsNullOrEmpty(repeatableId) && dto.Details.Any())
  3820. dto.Details.ForEach(x => x.RepeatableId = repeatableId);
  3821. detail = _mapper.Map<List<RepeatableEventDetail>>(dto.Details);
  3822. if (detail.Any())
  3823. await _repeatableEventDetailRepository.AddRangeAsync(detail, HttpContext.RequestAborted);
  3824. }
  3825. /// <summary>
  3826. /// 删除重复性事件
  3827. /// </summary>
  3828. /// <param name="dto"></param>
  3829. /// <returns></returns>
  3830. [HttpDelete("repeatable_event")]
  3831. [LogFilter("删除重复性事件")]
  3832. public async Task Delete([FromBody] RepeatableEventDeleteDto dto)
  3833. {
  3834. await _repeatableEventRepository.RemoveAsync(x => x.Id == dto.Id);
  3835. await _repeatableEventDetailRepository.RemoveAsync(x => x.RepeatableId == dto.Id);
  3836. }
  3837. /// <summary>
  3838. /// 删除重复性事件明细
  3839. /// </summary>
  3840. /// <param name="dto"></param>
  3841. /// <returns></returns>
  3842. [HttpDelete("repeatable_event_detail/{id}")]
  3843. [LogFilter("删除重复性事件")]
  3844. public async Task Delete([FromBody] string id)
  3845. {
  3846. await _repeatableEventDetailRepository.RemoveAsync(x => x.Id == id);
  3847. }
  3848. /// <summary>
  3849. /// 更新重复性事件
  3850. /// </summary>
  3851. /// <param name="dto"></param>
  3852. /// <returns></returns>
  3853. [Permission(EPermission.UpdateRepeatableEvent)]
  3854. [HttpPut("repeatable_event")]
  3855. [LogFilter("更新重复性事件")]
  3856. public async Task Update([FromBody] RepeatableEventUpdateDto dto)
  3857. {
  3858. var repeatable = await _repeatableEventRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  3859. if (repeatable is null)
  3860. throw UserFriendlyException.SameMessage("无效重复性事件");
  3861. _mapper.Map(dto, repeatable);
  3862. repeatable.LastModificationName = _sessionContext.UserName;
  3863. await _repeatableEventRepository.UpdateAsync(repeatable, HttpContext.RequestAborted);
  3864. List<RepeatableEventDetail> detail;
  3865. if (dto.Details.Any())
  3866. dto.Details.ForEach(x => x.RepeatableId = dto.Id);
  3867. await _repeatableEventDetailRepository.DeleteAsync(dto.Id, HttpContext.RequestAborted);
  3868. detail = _mapper.Map<List<RepeatableEventDetail>>(dto.Details);
  3869. if (detail.Any())
  3870. await _repeatableEventDetailRepository.AddRangeAsync(detail, HttpContext.RequestAborted);
  3871. }
  3872. /// <summary>
  3873. /// 获取重复性事件列表
  3874. /// </summary>
  3875. /// <param name="dto"></param>
  3876. /// <returns></returns>
  3877. [HttpGet("repeatable_event/list")]
  3878. public async Task<PagedDto<RepeatableEventDto>> List([FromQuery] RepeatableEventListDto dto)
  3879. {
  3880. var (total, items) = await _repeatableEventRepository.Queryable()
  3881. .Includes(x => x.Details)
  3882. .Includes(x => x.Details, y => y.Order)
  3883. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  3884. d => d.Title.Contains(dto.Keyword!) || (d.KeyWords != null && d.KeyWords.Contains(dto.Keyword!)))
  3885. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  3886. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  3887. .WhereIF(!string.IsNullOrEmpty(dto.Code), x => x.Code != null && x.Code.Contains(dto.Code!))
  3888. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title!))
  3889. .WhereIF(!string.IsNullOrEmpty(dto.KeyWords), x => x.KeyWords != null && x.KeyWords.Contains(dto.KeyWords!))
  3890. .OrderByDescending(x => x.CreationTime)
  3891. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  3892. return new PagedDto<RepeatableEventDto>(total, _mapper.Map<IReadOnlyList<RepeatableEventDto>>(items));
  3893. }
  3894. /// <summary>
  3895. /// 获取重复性事件
  3896. /// </summary>
  3897. /// <param name="id"></param>
  3898. /// <returns></returns>
  3899. [HttpGet("repeatable_event")]
  3900. public async Task<RepeatableEventDto> CitizenEntity([FromQuery] RepeatableEventEntityDto dto)
  3901. {
  3902. var repeatableEvent = await _repeatableEventRepository.Queryable()
  3903. .Includes(x =>
  3904. x.Details.WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.Order.Title.Contains(dto.Keyword!))
  3905. .ToList())
  3906. .Includes(x => x.Details, y => y.Order)
  3907. .FirstAsync(x => x.Id == dto.Id);
  3908. return _mapper.Map<RepeatableEventDto>(repeatableEvent);
  3909. }
  3910. #endregion
  3911. #region 工单词库
  3912. /// <summary>
  3913. /// 新增工单词库
  3914. /// </summary>
  3915. /// <param name="dtos"></param>
  3916. /// <returns></returns>
  3917. [Permission(EPermission.AddOrderWord)]
  3918. [HttpPost("order_word")]
  3919. [LogFilter("新增工单词库")]
  3920. public async Task Add([FromBody] OrderWordAddDto dto)
  3921. {
  3922. var word = _mapper.Map<OrderWord>(dto);
  3923. await _orderWrodRepository.AddAsync(word, HttpContext.RequestAborted);
  3924. }
  3925. /// <summary>
  3926. /// 删除工单词库
  3927. /// </summary>
  3928. /// <param name="dto"></param>
  3929. /// <returns></returns>
  3930. [Permission(EPermission.DeleteOrderWord)]
  3931. [HttpDelete("order_word")]
  3932. [LogFilter("删除工单词库")]
  3933. public async Task Delete([FromBody] OrderWordDeleteDto dto)
  3934. {
  3935. await _orderRepository.RemoveOrderWrodBatchAsync(dto.Ids, HttpContext.RequestAborted);
  3936. }
  3937. /// <summary>
  3938. /// 更新工单词库
  3939. /// </summary>
  3940. /// <param name="dto"></param>
  3941. /// <returns></returns>
  3942. [Permission(EPermission.UpdateOrderWord)]
  3943. [HttpPut("order_word")]
  3944. [LogFilter("更新工单词库")]
  3945. public async Task Update([FromBody] OrderWordUpdateDto dto)
  3946. {
  3947. var word = await _orderWrodRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  3948. if (word is null)
  3949. throw UserFriendlyException.SameMessage("无效工单词库");
  3950. _mapper.Map(dto, word);
  3951. word.LastModificationName = _sessionContext.UserName;
  3952. await _orderWrodRepository.UpdateAsync(word, HttpContext.RequestAborted);
  3953. }
  3954. /// <summary>
  3955. /// 获取工单词库列表
  3956. /// </summary>
  3957. /// <param name="dto"></param>
  3958. /// <returns></returns>
  3959. [Permission(EPermission.OrderWordList)]
  3960. [HttpGet("order_word/list")]
  3961. public async Task<PagedDto<OrderWordDto>> List([FromQuery] OrderWordListDto dto)
  3962. {
  3963. var (total, items) = await _orderWrodRepository.Queryable()
  3964. .WhereIF(!string.IsNullOrEmpty(dto.Tag), x => x.Tag == dto.Tag!)
  3965. .WhereIF(!string.IsNullOrEmpty(dto.Classify), x => x.Classify.Contains(dto.Classify!))
  3966. .WhereIF(!string.IsNullOrEmpty(dto.Synonym), x => x.Synonym != null && x.Synonym.Contains(dto.Synonym!))
  3967. .OrderByDescending(x => x.CreationTime)
  3968. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  3969. return new PagedDto<OrderWordDto>(total, _mapper.Map<IReadOnlyList<OrderWordDto>>(items));
  3970. }
  3971. /// <summary>
  3972. /// 获取工单词库
  3973. /// </summary>
  3974. /// <param name="id"></param>
  3975. /// <returns></returns>
  3976. [HttpGet("order_word/{id}")]
  3977. public async Task<OrderWord> OrderWordEntity(string id)
  3978. {
  3979. return await _orderWrodRepository.Queryable()
  3980. .FirstAsync(x => x.Id == id);
  3981. }
  3982. /// <summary>
  3983. /// 获取工单词库基本信息
  3984. /// </summary>
  3985. /// <returns></returns>
  3986. [HttpGet("order_word/base")]
  3987. public async Task<object> Base()
  3988. {
  3989. var rsp = new
  3990. {
  3991. OrderWordClassify = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.OrderWordClassify),
  3992. };
  3993. return rsp;
  3994. }
  3995. #endregion
  3996. #region 工单观察
  3997. /// <summary>
  3998. /// 新增工单观察
  3999. /// </summary>
  4000. /// <param name="dtos"></param>
  4001. /// <returns></returns>
  4002. [Permission(EPermission.AddOrderObserve)]
  4003. [HttpPost("order_observe")]
  4004. [LogFilter("新增工单观察")]
  4005. public async Task Add([FromBody] OrderObserveAddDto dto)
  4006. {
  4007. var ids = dto.OrderIds.Select(x => x.OrderId).ToList();
  4008. var list = await _orderObserveRepository.Queryable().In(x => x.OrderId, ids).Select(x => x.OrderId)
  4009. .ToListAsync();
  4010. if (list.Any())
  4011. dto.OrderIds = ids.Except(list).Select(x => new OrdersObserveAddDto { OrderId = x }).ToList();
  4012. if (!dto.OrderIds.Any())
  4013. throw UserFriendlyException.SameMessage("无效工单观察,当前所选工单都已观察");
  4014. var observe = _mapper.Map<List<OrderObserve>>(dto.OrderIds);
  4015. await _orderObserveRepository.AddRangeAsync(observe, HttpContext.RequestAborted);
  4016. }
  4017. /// <summary>
  4018. /// 删除工单观察
  4019. /// </summary>
  4020. /// <param name="dto"></param>
  4021. /// <returns></returns>
  4022. [HttpDelete("order_observe")]
  4023. [LogFilter("删除工单观察")]
  4024. public async Task Delete([FromBody] OrderObserveDeleteDto dto)
  4025. {
  4026. await _orderRepository.RemoveOrderObserveBatchAsync(dto.Ids, HttpContext.RequestAborted);
  4027. }
  4028. /// <summary>
  4029. /// 更新工单观察
  4030. /// </summary>
  4031. /// <param name="dto"></param>
  4032. /// <returns></returns>
  4033. [HttpPut("order_observe")]
  4034. [LogFilter("更新工单观察")]
  4035. public async Task Update([FromBody] OrderObserveUpdateDto dto)
  4036. {
  4037. var word = await _orderObserveRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  4038. if (word is null)
  4039. throw UserFriendlyException.SameMessage("无效工单观察");
  4040. _mapper.Map(dto, word);
  4041. await _orderObserveRepository.UpdateAsync(word, HttpContext.RequestAborted);
  4042. }
  4043. /// <summary>
  4044. /// 获取工单观察列表
  4045. /// </summary>
  4046. /// <param name="dto"></param>
  4047. /// <returns></returns>
  4048. [HttpGet("order_observe/list")]
  4049. public async Task<PagedDto<OrderObserveDto>> List([FromQuery] OrderObserveListDto dto)
  4050. {
  4051. var (total, items) = await _orderObserveRepository.Queryable()
  4052. .Includes(x => x.Order)
  4053. .WhereIF(dto.IsProvince.HasValue, x => x.Order.IsProvince == dto.IsProvince)
  4054. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  4055. x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  4056. //.WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Order.Title.Contains(dto.Title!))
  4057. //.WhereIF(!string.IsNullOrEmpty(dto.No), x => x.Order.No.Contains(dto.No!))
  4058. .OrderByDescending(x => x.CreationTime)
  4059. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  4060. return new PagedDto<OrderObserveDto>(total, _mapper.Map<IReadOnlyList<OrderObserveDto>>(items));
  4061. }
  4062. /// <summary>
  4063. /// 获取工单观察
  4064. /// </summary>
  4065. /// <param name="id"></param>
  4066. /// <returns></returns>
  4067. [HttpGet("order_observe/{id}")]
  4068. public async Task<OrderObserve> OrderObserveEntity(string id)
  4069. {
  4070. return await _orderObserveRepository.Queryable()
  4071. .FirstAsync(x => x.Id == id);
  4072. }
  4073. #endregion
  4074. #region 工单终结
  4075. /// <summary>
  4076. /// 新增工单终结
  4077. /// </summary>
  4078. /// <param name="dtos"></param>
  4079. /// <returns></returns>
  4080. [Permission(EPermission.AddOrderFinality)]
  4081. [HttpPost("order_finality")]
  4082. [LogFilter("新增工单终结")]
  4083. public async Task Add([FromBody] OrderFinalityAddDto dto)
  4084. {
  4085. var ids = dto.OrderIds.Select(x => x.OrderId).ToList();
  4086. var list = await _orderFinalityRepository.Queryable().In(x => x.OrderId, ids).Select(x => x.OrderId)
  4087. .ToListAsync();
  4088. if (list.Any())
  4089. dto.OrderIds = ids.Except(list).Select(x => new OrdersFinalityAddDto { OrderId = x }).ToList();
  4090. if (!dto.OrderIds.Any())
  4091. throw UserFriendlyException.SameMessage("无效工单终结,当前所选工单都已终结");
  4092. var observe = _mapper.Map<List<OrderFinality>>(dto.OrderIds);
  4093. await _orderFinalityRepository.AddRangeAsync(observe, HttpContext.RequestAborted);
  4094. }
  4095. /// <summary>
  4096. /// 删除工单终结
  4097. /// </summary>
  4098. /// <param name="dto"></param>
  4099. /// <returns></returns>
  4100. [HttpDelete("order_finality")]
  4101. [LogFilter("删除工单终结")]
  4102. public async Task Delete([FromBody] OrderFinalityDeleteDto dto)
  4103. {
  4104. await _orderRepository.RemoveOrderFinalityBatchAsync(dto.Ids, HttpContext.RequestAborted);
  4105. }
  4106. /// <summary>
  4107. /// 更新工单终结
  4108. /// </summary>
  4109. /// <param name="dto"></param>
  4110. /// <returns></returns>
  4111. [HttpPut("order_finality")]
  4112. [LogFilter("更新工单终结")]
  4113. public async Task Update([FromBody] OrderFinalityUpdateDto dto)
  4114. {
  4115. var word = await _orderFinalityRepository.GetAsync(dto.Id, HttpContext.RequestAborted);
  4116. if (word is null)
  4117. throw UserFriendlyException.SameMessage("无效工单观察");
  4118. _mapper.Map(dto, word);
  4119. await _orderFinalityRepository.UpdateAsync(word, HttpContext.RequestAborted);
  4120. }
  4121. /// <summary>
  4122. /// 获取工单终结列表
  4123. /// </summary>
  4124. /// <param name="dto"></param>
  4125. /// <returns></returns>
  4126. [HttpGet("order_finality/list")]
  4127. public async Task<PagedDto<OrderFinalityDto>> List([FromQuery] OrderFinalityListDto dto)
  4128. {
  4129. var (total, items) = await _orderFinalityRepository.Queryable()
  4130. .Includes(x => x.Order)
  4131. .WhereIF(dto.IsProvince.HasValue, x => x.Order.IsProvince == dto.IsProvince)
  4132. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  4133. x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  4134. //.WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Order.Title.Contains(dto.Title!))
  4135. //.WhereIF(!string.IsNullOrEmpty(dto.No), x => x.Order.No.Contains(dto.No!))
  4136. .OrderByDescending(x => x.CreationTime)
  4137. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  4138. return new PagedDto<OrderFinalityDto>(total, _mapper.Map<IReadOnlyList<OrderFinalityDto>>(items));
  4139. }
  4140. /// <summary>
  4141. /// 获取工单终结
  4142. /// </summary>
  4143. /// <param name="id"></param>
  4144. /// <returns></returns>
  4145. [HttpGet("order_finality/{id}")]
  4146. public async Task<OrderFinality> OrderFinalityEntity(string id)
  4147. {
  4148. return await _orderFinalityRepository.Queryable()
  4149. .FirstAsync(x => x.Id == id);
  4150. }
  4151. #endregion
  4152. #region 超期查询
  4153. /// <summary>
  4154. /// 工单即将超期列表
  4155. /// </summary>
  4156. /// <param name="dto"></param>
  4157. /// <returns></returns>
  4158. [HttpGet("order/about_expire/list")]
  4159. public async Task<PagedDto<OrderDto>> AboutList([FromQuery] AboutToExpireListDto dto)
  4160. {
  4161. return await _orderApplication.GetAboutToExpireAsync(dto, HttpContext.RequestAborted);
  4162. }
  4163. ///// <summary>
  4164. ///// 工单即将超期节点列表
  4165. ///// </summary>
  4166. ///// <param name="dto"></param>
  4167. ///// <returns></returns>
  4168. //[HttpGet("order/about_expire_node/list")]
  4169. //public async Task<PagedDto<WorkflowOrderDto>> AboutNodeList([FromQuery] AboutToExpireListDto dto)
  4170. //{
  4171. // return await _orderApplication.GetAboutToExpireNodeAsync(dto, HttpContext.RequestAborted);
  4172. //}
  4173. /// <summary>
  4174. /// 工单超期列表
  4175. /// </summary>
  4176. /// <param name="dto"></param>
  4177. /// <returns></returns>
  4178. [HttpGet("order/expire/list")]
  4179. public async Task<PagedDto<OrderDto>> List([FromQuery] AboutToExpireListDto dto)
  4180. {
  4181. return await _orderApplication.GetToExpireAsync(dto, HttpContext.RequestAborted);
  4182. }
  4183. ///// <summary>
  4184. ///// 工单超期节点列表
  4185. ///// </summary>
  4186. ///// <param name="dto"></param>
  4187. ///// <returns></returns>
  4188. //[HttpGet("order/expire_node/list")]
  4189. //public async Task<PagedDto<WorkflowOrderDto>> NodeList([FromQuery] AboutToExpireListDto dto)
  4190. //{
  4191. // return await _orderApplication.GetToExpireNodeAsync(dto, HttpContext.RequestAborted);
  4192. //}
  4193. #endregion
  4194. #region 工单签收
  4195. /// <summary>
  4196. /// 工单签收
  4197. /// </summary>
  4198. [HttpPost("sign/{orderId}")]
  4199. [LogFilter("工单签收")]
  4200. public async Task Sign(string orderId)
  4201. {
  4202. var order = await _orderRepository.GetAsync(orderId, HttpContext.RequestAborted);
  4203. if (order == null)
  4204. throw new UserFriendlyException($"无效工单编号, orderId: {orderId}", "无效工单编号");
  4205. if (order.IsSigned())
  4206. throw new UserFriendlyException("该工单已被签收");
  4207. order.Sign(_sessionContext.RequiredUserId, _sessionContext.UserName);
  4208. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  4209. }
  4210. #endregion
  4211. #region 获取企业信息
  4212. /// <summary>
  4213. /// 获取企业信息
  4214. /// </summary>
  4215. /// <param name="dto"></param>
  4216. /// <returns></returns>
  4217. [HttpGet("enterprise/list")]
  4218. [LogFilter("查询企业列表")]
  4219. public async Task<YbEnterprisePaged> QueryYbEnterprises([FromQuery] PagedKeywordRequest dto)
  4220. {
  4221. return await _enterpriseService.QueryYbEnterprisesAsync(dto.Keyword!, dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  4222. }
  4223. #endregion
  4224. #region 导入工单
  4225. /// <summary>
  4226. /// 下载工单导入模板
  4227. /// </summary>
  4228. /// <returns></returns>
  4229. [HttpGet("download-order-template")]
  4230. public async Task<object> DownLoadOrderTemplate()
  4231. {
  4232. List<ExcelContent> list = new List<ExcelContent>();
  4233. ExcelContent excelContent = new ExcelContent() { ExternalId = "自编号", AcceptTypeCode = "字典值", AcceptType = "字典名称" };
  4234. list.Add(excelContent);
  4235. return _exportApplication.ExportData(list, "demo.xlsx");
  4236. }
  4237. /// <summary>ExternalId
  4238. /// 导入工单
  4239. /// </summary>
  4240. /// <param name="file"></param>
  4241. /// <returns></returns>
  4242. [HttpPost("import-order")]
  4243. public async Task<object> ImportOrder(IFormFile file)
  4244. {
  4245. using (var stream = new MemoryStream())
  4246. {
  4247. file.CopyTo(stream);
  4248. var list = MiniExcel.Query<ExcelContent>(stream).ToList();
  4249. int count = 0;
  4250. int errorCount = 0;
  4251. int addCount = 0;
  4252. int modifyCount = 0;
  4253. if (list != null && list.Count > 0)
  4254. {
  4255. count = list.Count;
  4256. foreach (var item in list)
  4257. {
  4258. try
  4259. {
  4260. if (item.Source < ESource.MLSQ || item.Source > ESource.WZSC)
  4261. {
  4262. errorCount++;
  4263. continue;
  4264. }
  4265. var order = await _orderRepository.GetAsync(x => x.ExternalId == item.ExternalId && x.Source == item.Source, HttpContext.RequestAborted);
  4266. if (order is null)
  4267. {
  4268. order = _mapper.Map<Order>(item);
  4269. //order.Source = item;
  4270. var id = await _orderRepository.AddAsync(order, HttpContext.RequestAborted);
  4271. if (!string.IsNullOrEmpty(id))
  4272. {
  4273. addCount++;
  4274. }
  4275. else
  4276. {
  4277. errorCount++;
  4278. }
  4279. }
  4280. else
  4281. {
  4282. _mapper.Map(item, order);
  4283. await _orderRepository.UpdateAsync(order, HttpContext.RequestAborted);
  4284. modifyCount++;
  4285. }
  4286. }
  4287. catch (Exception ex)
  4288. {
  4289. errorCount++;
  4290. }
  4291. }
  4292. }
  4293. return new { Count = count, ErrorCount = errorCount, AddCount = addCount, ModifyCount = modifyCount };
  4294. }
  4295. }
  4296. /// <summary>
  4297. /// 导入基础数据
  4298. /// </summary>
  4299. /// <returns></returns>
  4300. [HttpGet("import-basedata")]
  4301. public async Task<object> ImportBaseData()
  4302. {
  4303. var rsp = new
  4304. {
  4305. Source = EnumExts.GetDescriptions<ESource>(),
  4306. };
  4307. return rsp;
  4308. }
  4309. #endregion
  4310. #region 二次办理
  4311. /// <summary>
  4312. /// 新增二次办理
  4313. /// </summary>
  4314. /// <param name="dtos"></param>
  4315. /// <returns></returns>
  4316. [HttpPost("secondary_handling")]
  4317. [LogFilter("新增二次办理")]
  4318. public async Task OrderSecondaryHandlingAdd([FromBody] AddOrderSecondaryHandlingDto dto)
  4319. {
  4320. await _orderSecondaryHandlingApplication.AddAsync(dto, HttpContext.RequestAborted);
  4321. }
  4322. /// <summary>
  4323. /// 二次办理退回
  4324. /// </summary>
  4325. /// <param name="dtos"></param>
  4326. /// <returns></returns>
  4327. [HttpPost("secondary_handling/send_back")]
  4328. [LogFilter("二次办理退回")]
  4329. public async Task OrderSecondaryHandlingSendBackAsync([FromBody] SendBackOrderSecondaryHandlingDto dto)
  4330. {
  4331. await _orderSecondaryHandlingApplication.SendBackAsync(dto, HttpContext.RequestAborted);
  4332. }
  4333. /// <summary>
  4334. /// 二次办理审批
  4335. /// </summary>
  4336. /// <param name="dtos"></param>
  4337. /// <returns></returns>
  4338. [HttpPut("secondary_handling/audit")]
  4339. [LogFilter("二次办理审批")]
  4340. public async Task OrderSecondaryHandlingAudit([FromBody] AuditOrderSecondaryHandlingDto dto)
  4341. {
  4342. var model = await _orderSecondaryHandlingApplication.Entity(dto.Id, HttpContext.RequestAborted);
  4343. if (model == null || model.State != ESecondaryHandlingState.Apply)
  4344. throw UserFriendlyException.SameMessage("无效二次办理审批信息!");
  4345. await _orderSecondaryHandlingApplication.AuditAsync(dto, model, HttpContext.RequestAborted);
  4346. }
  4347. /// <summary>
  4348. /// 二次办理批量审批
  4349. /// </summary>
  4350. /// <param name="dtos"></param>
  4351. /// <returns></returns>
  4352. [HttpPut("secondary_handling/batch_audit")]
  4353. [LogFilter("二次办理批量审批")]
  4354. public async Task OrderSecondaryHandlingBatchAudit([FromBody] AuditOrderSecondaryHandlingDto dto)
  4355. {
  4356. foreach (var item in dto.Ids)
  4357. {
  4358. var model = await _orderSecondaryHandlingApplication.Entity(item, HttpContext.RequestAborted);
  4359. if (model == null || model.State != ESecondaryHandlingState.Apply)
  4360. throw UserFriendlyException.SameMessage("无效二次办理审批信息!");
  4361. await _orderSecondaryHandlingApplication.AuditAsync(dto, model, HttpContext.RequestAborted);
  4362. }
  4363. }
  4364. /// <summary>
  4365. /// 二次办理申请列表
  4366. /// </summary>
  4367. /// <returns></returns>
  4368. [HttpGet("secondary_handling/apply")]
  4369. public async Task<PagedDto<OrderVisitDetailDto>> OrderSecondaryHandlingApplyQuery([FromQuery] MayScreenListDto dto)
  4370. {
  4371. var query = _orderSecondaryHandlingApplication.ApplyQuery(dto, HttpContext.RequestAborted);
  4372. var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
  4373. return new PagedDto<OrderVisitDetailDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDetailDto>>(items));
  4374. }
  4375. /// <summary>
  4376. /// 二次办理申请列表导出
  4377. /// </summary>
  4378. /// <returns></returns>
  4379. [HttpPost("secondary_handling/apply_export")]
  4380. public async Task<FileStreamResult> OrderSecondaryHandlingApplyExport([FromBody] ExportExcelDto<MayScreenListDto> dto)
  4381. {
  4382. var query = _orderSecondaryHandlingApplication.ApplyQuery(dto.QueryDto, HttpContext.RequestAborted);
  4383. List<OrderVisitDetail> visitDetails;
  4384. if (dto.IsExportAll)
  4385. {
  4386. visitDetails = await query.ToListAsync(HttpContext.RequestAborted);
  4387. }
  4388. else
  4389. {
  4390. var (_, items) = await query.ToPagedListAsync(dto.QueryDto, HttpContext.RequestAborted);
  4391. visitDetails = items;
  4392. }
  4393. var visitDetailsDtos = _mapper.Map<ICollection<OrderVisitDetailDto>>(visitDetails);
  4394. dynamic? dynamicClass = DynamicClassHelper.CreateDynamicClass(dto.ColumnInfos);
  4395. var dtos = visitDetailsDtos
  4396. .Select(stu => _mapper.Map(stu, typeof(OrderVisitDetailDto), dynamicClass))
  4397. .Cast<object>()
  4398. .ToList();
  4399. var stream = ExcelHelper.CreateStream(dtos);
  4400. return ExcelStreamResult(stream, "二次办理申请列表数据");
  4401. }
  4402. /// <summary>
  4403. /// 二次办理列表
  4404. /// </summary>
  4405. /// <returns></returns>
  4406. [HttpGet("secondary_handling")]
  4407. public async Task<PagedDto<OrderSecondaryHandlingDto>> OrderSecondaryHandlingQuery([FromQuery] SecondaryHandlingListDto dto)
  4408. {
  4409. var query = _orderSecondaryHandlingApplication.Query(dto, HttpContext.RequestAborted);
  4410. var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
  4411. return new PagedDto<OrderSecondaryHandlingDto>(total, _mapper.Map<IReadOnlyList<OrderSecondaryHandlingDto>>(items));
  4412. }
  4413. /// <summary>
  4414. /// 二次办理列表导出
  4415. /// </summary>
  4416. /// <returns></returns>
  4417. [HttpPost("secondary_handling/_export")]
  4418. public async Task<FileStreamResult> OrderSecondaryHandlingExport([FromBody] ExportExcelDto<SecondaryHandlingListDto> dto)
  4419. {
  4420. var query = _orderSecondaryHandlingApplication.Query(dto.QueryDto, HttpContext.RequestAborted);
  4421. List<OrderSecondaryHandling> secondaryHandling;
  4422. if (dto.IsExportAll)
  4423. {
  4424. secondaryHandling = await query.ToListAsync(HttpContext.RequestAborted);
  4425. }
  4426. else
  4427. {
  4428. var (_, items) = await query.ToPagedListAsync(dto.QueryDto, HttpContext.RequestAborted);
  4429. secondaryHandling = items;
  4430. }
  4431. var secondaryHandlingDtos = _mapper.Map<ICollection<OrderSecondaryHandlingDto>>(secondaryHandling);
  4432. dynamic? dynamicClass = DynamicClassHelper.CreateDynamicClass(dto.ColumnInfos);
  4433. var dtos = secondaryHandlingDtos
  4434. .Select(stu => _mapper.Map(stu, typeof(OrderSecondaryHandlingDto), dynamicClass))
  4435. .Cast<object>()
  4436. .ToList();
  4437. var stream = ExcelHelper.CreateStream(dtos);
  4438. return ExcelStreamResult(stream, "二次办理列表数据");
  4439. }
  4440. /// <summary>
  4441. /// 获取实体
  4442. /// </summary>
  4443. /// <param name="id"></param>
  4444. /// <returns></returns>
  4445. [HttpGet("secondary_handling/{id}")]
  4446. public async Task<OrderSecondaryHandlingDto> OrderSecondaryHandlingEntity(string id)
  4447. {
  4448. var model = await _orderSecondaryHandlingApplication.Entity(id, HttpContext.RequestAborted);
  4449. var dto = _mapper.Map<OrderSecondaryHandlingDto>(model);
  4450. if (model.FileJson != null && model.FileJson.Any())
  4451. {
  4452. var ids = model.FileJson.Select(x => x.Id).ToList();
  4453. var files = await _fileRepository.GetFilesAsync(ids, HttpContext.RequestAborted);
  4454. dto.Files = files.Where(x => x.Classify == "二次办理申请").ToList();
  4455. }
  4456. return dto;
  4457. }
  4458. /// <summary>
  4459. /// 列表页面基础数据
  4460. /// </summary>
  4461. /// <returns></returns>
  4462. [HttpGet("secondary_handling/base")]
  4463. public async Task<object> SecondaryHandlingBaseData()
  4464. {
  4465. var rsp = new
  4466. {
  4467. Status = EnumExts.GetDescriptions<ESecondaryHandlingState>(),
  4468. CounterSignType = EnumExts.GetDescriptions<ECounterSignType>(),
  4469. AcceptType = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AcceptType),
  4470. SourceChannel = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SourceChannel),
  4471. VisitSatisfaction = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.VisitSatisfaction),
  4472. DissatisfiedReason = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.DissatisfiedReason),
  4473. };
  4474. return rsp;
  4475. }
  4476. #endregion
  4477. #region 副本工单
  4478. #endregion
  4479. }