OrderApplication.cs 205 KB

12345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576777879808182838485868788899091929394959697989910010110210310410510610710810911011111211311411511611711811912012112212312412512612712812913013113213313413513613713813914014114214314414514614714814915015115215315415515615715815916016116216316416516616716816917017117217317417517617717817918018118218318418518618718818919019119219319419519619719819920020120220320420520620720820921021121221321421521621721821922022122222322422522622722822923023123223323423523623723823924024124224324424524624724824925025125225325425525625725825926026126226326426526626726826927027127227327427527627727827928028128228328428528628728828929029129229329429529629729829930030130230330430530630730830931031131231331431531631731831932032132232332432532632732832933033133233333433533633733833934034134234334434534634734834935035135235335435535635735835936036136236336436536636736836937037137237337437537637737837938038138238338438538638738838939039139239339439539639739839940040140240340440540640740840941041141241341441541641741841942042142242342442542642742842943043143243343443543643743843944044144244344444544644744844945045145245345445545645745845946046146246346446546646746846947047147247347447547647747847948048148248348448548648748848949049149249349449549649749849950050150250350450550650750850951051151251351451551651751851952052152252352452552652752852953053153253353453553653753853954054154254354454554654754854955055155255355455555655755855956056156256356456556656756856957057157257357457557657757857958058158258358458558658758858959059159259359459559659759859960060160260360460560660760860961061161261361461561661761861962062162262362462562662762862963063163263363463563663763863964064164264364464564664764864965065165265365465565665765865966066166266366466566666766866967067167267367467567667767867968068168268368468568668768868969069169269369469569669769869970070170270370470570670770870971071171271371471571671771871972072172272372472572672772872973073173273373473573673773873974074174274374474574674774874975075175275375475575675775875976076176276376476576676776876977077177277377477577677777877978078178278378478578678778878979079179279379479579679779879980080180280380480580680780880981081181281381481581681781881982082182282382482582682782882983083183283383483583683783883984084184284384484584684784884985085185285385485585685785885986086186286386486586686786886987087187287387487587687787887988088188288388488588688788888989089189289389489589689789889990090190290390490590690790890991091191291391491591691791891992092192292392492592692792892993093193293393493593693793893994094194294394494594694794894995095195295395495595695795895996096196296396496596696796896997097197297397497597697797897998098198298398498598698798898999099199299399499599699799899910001001100210031004100510061007100810091010101110121013101410151016101710181019102010211022102310241025102610271028102910301031103210331034103510361037103810391040104110421043104410451046104710481049105010511052105310541055105610571058105910601061106210631064106510661067106810691070107110721073107410751076107710781079108010811082108310841085108610871088108910901091109210931094109510961097109810991100110111021103110411051106110711081109111011111112111311141115111611171118111911201121112211231124112511261127112811291130113111321133113411351136113711381139114011411142114311441145114611471148114911501151115211531154115511561157115811591160116111621163116411651166116711681169117011711172117311741175117611771178117911801181118211831184118511861187118811891190119111921193119411951196119711981199120012011202120312041205120612071208120912101211121212131214121512161217121812191220122112221223122412251226122712281229123012311232123312341235123612371238123912401241124212431244124512461247124812491250125112521253125412551256125712581259126012611262126312641265126612671268126912701271127212731274127512761277127812791280128112821283128412851286128712881289129012911292129312941295129612971298129913001301130213031304130513061307130813091310131113121313131413151316131713181319132013211322132313241325132613271328132913301331133213331334133513361337133813391340134113421343134413451346134713481349135013511352135313541355135613571358135913601361136213631364136513661367136813691370137113721373137413751376137713781379138013811382138313841385138613871388138913901391139213931394139513961397139813991400140114021403140414051406140714081409141014111412141314141415141614171418141914201421142214231424142514261427142814291430143114321433143414351436143714381439144014411442144314441445144614471448144914501451145214531454145514561457145814591460146114621463146414651466146714681469147014711472147314741475147614771478147914801481148214831484148514861487148814891490149114921493149414951496149714981499150015011502150315041505150615071508150915101511151215131514151515161517151815191520152115221523152415251526152715281529153015311532153315341535153615371538153915401541154215431544154515461547154815491550155115521553155415551556155715581559156015611562156315641565156615671568156915701571157215731574157515761577157815791580158115821583158415851586158715881589159015911592159315941595159615971598159916001601160216031604160516061607160816091610161116121613161416151616161716181619162016211622162316241625162616271628162916301631163216331634163516361637163816391640164116421643164416451646164716481649165016511652165316541655165616571658165916601661166216631664166516661667166816691670167116721673167416751676167716781679168016811682168316841685168616871688168916901691169216931694169516961697169816991700170117021703170417051706170717081709171017111712171317141715171617171718171917201721172217231724172517261727172817291730173117321733173417351736173717381739174017411742174317441745174617471748174917501751175217531754175517561757175817591760176117621763176417651766176717681769177017711772177317741775177617771778177917801781178217831784178517861787178817891790179117921793179417951796179717981799180018011802180318041805180618071808180918101811181218131814181518161817181818191820182118221823182418251826182718281829183018311832183318341835183618371838183918401841184218431844184518461847184818491850185118521853185418551856185718581859186018611862186318641865186618671868186918701871187218731874187518761877187818791880188118821883188418851886188718881889189018911892189318941895189618971898189919001901190219031904190519061907190819091910191119121913191419151916191719181919192019211922192319241925192619271928192919301931193219331934193519361937193819391940194119421943194419451946194719481949195019511952195319541955195619571958195919601961196219631964196519661967196819691970197119721973197419751976197719781979198019811982198319841985198619871988198919901991199219931994199519961997199819992000200120022003200420052006200720082009201020112012201320142015201620172018201920202021202220232024202520262027202820292030203120322033203420352036203720382039204020412042204320442045204620472048204920502051205220532054205520562057205820592060206120622063206420652066206720682069207020712072207320742075207620772078207920802081208220832084208520862087208820892090209120922093209420952096209720982099210021012102210321042105210621072108210921102111211221132114211521162117211821192120212121222123212421252126212721282129213021312132213321342135213621372138213921402141214221432144214521462147214821492150215121522153215421552156215721582159216021612162216321642165216621672168216921702171217221732174217521762177217821792180218121822183218421852186218721882189219021912192219321942195219621972198219922002201220222032204220522062207220822092210221122122213221422152216221722182219222022212222222322242225222622272228222922302231223222332234223522362237223822392240224122422243224422452246224722482249225022512252225322542255225622572258225922602261226222632264226522662267226822692270227122722273227422752276227722782279228022812282228322842285228622872288228922902291229222932294229522962297229822992300230123022303230423052306230723082309231023112312231323142315231623172318231923202321232223232324232523262327232823292330233123322333233423352336233723382339234023412342234323442345234623472348234923502351235223532354235523562357235823592360236123622363236423652366236723682369237023712372237323742375237623772378237923802381238223832384238523862387238823892390239123922393239423952396239723982399240024012402240324042405240624072408240924102411241224132414241524162417241824192420242124222423242424252426242724282429243024312432243324342435243624372438243924402441244224432444244524462447244824492450245124522453245424552456245724582459246024612462246324642465246624672468246924702471247224732474247524762477247824792480248124822483248424852486248724882489249024912492249324942495249624972498249925002501250225032504250525062507250825092510251125122513251425152516251725182519252025212522252325242525252625272528252925302531253225332534253525362537253825392540254125422543254425452546254725482549255025512552255325542555255625572558255925602561256225632564256525662567256825692570257125722573257425752576257725782579258025812582258325842585258625872588258925902591259225932594259525962597259825992600260126022603260426052606260726082609261026112612261326142615261626172618261926202621262226232624262526262627262826292630263126322633263426352636263726382639264026412642264326442645264626472648264926502651265226532654265526562657265826592660266126622663266426652666266726682669267026712672267326742675267626772678267926802681268226832684268526862687268826892690269126922693269426952696269726982699270027012702270327042705270627072708270927102711271227132714271527162717271827192720272127222723272427252726272727282729273027312732273327342735273627372738273927402741274227432744274527462747274827492750275127522753275427552756275727582759276027612762276327642765276627672768276927702771277227732774277527762777277827792780278127822783278427852786278727882789279027912792279327942795279627972798279928002801280228032804280528062807280828092810281128122813281428152816281728182819282028212822282328242825282628272828282928302831283228332834283528362837283828392840284128422843284428452846284728482849285028512852285328542855285628572858285928602861286228632864286528662867286828692870287128722873287428752876287728782879288028812882288328842885288628872888288928902891289228932894289528962897289828992900290129022903290429052906290729082909291029112912291329142915291629172918291929202921292229232924292529262927292829292930293129322933293429352936293729382939294029412942294329442945294629472948294929502951295229532954295529562957295829592960296129622963296429652966296729682969297029712972297329742975297629772978297929802981298229832984298529862987298829892990299129922993299429952996299729982999300030013002300330043005300630073008300930103011301230133014301530163017301830193020302130223023302430253026302730283029303030313032303330343035303630373038303930403041304230433044304530463047304830493050305130523053305430553056305730583059306030613062306330643065306630673068306930703071307230733074307530763077307830793080308130823083308430853086308730883089309030913092309330943095309630973098309931003101310231033104310531063107310831093110311131123113311431153116311731183119312031213122312331243125312631273128312931303131313231333134313531363137313831393140314131423143314431453146314731483149315031513152315331543155315631573158315931603161316231633164316531663167316831693170317131723173317431753176317731783179318031813182318331843185318631873188318931903191319231933194319531963197319831993200320132023203320432053206320732083209321032113212321332143215321632173218321932203221322232233224322532263227322832293230323132323233323432353236323732383239324032413242324332443245324632473248324932503251325232533254325532563257325832593260326132623263326432653266326732683269327032713272327332743275327632773278327932803281328232833284328532863287328832893290329132923293329432953296329732983299330033013302330333043305330633073308330933103311331233133314331533163317331833193320332133223323332433253326332733283329333033313332333333343335333633373338333933403341334233433344334533463347334833493350335133523353335433553356335733583359336033613362336333643365336633673368336933703371337233733374337533763377337833793380338133823383338433853386338733883389339033913392339333943395339633973398339934003401340234033404340534063407340834093410341134123413341434153416341734183419342034213422342334243425342634273428342934303431343234333434343534363437343834393440344134423443344434453446344734483449345034513452345334543455345634573458345934603461346234633464346534663467346834693470347134723473347434753476347734783479348034813482348334843485348634873488348934903491349234933494349534963497349834993500
  1. using DotNetCore.CAP;
  2. using Hotline.Application.Quality;
  3. using Hotline.Caching.Interfaces;
  4. using Hotline.File;
  5. using Hotline.FlowEngine.Workflows;
  6. using Hotline.Orders;
  7. using Hotline.Repository.SqlSugar.Extensions;
  8. using Hotline.Repository.SqlSugar.Ts;
  9. using Hotline.Share.Dtos.DataSharing.PusherHotlineDto;
  10. using Hotline.Share.Dtos.File;
  11. using Hotline.Share.Dtos.FlowEngine;
  12. using Hotline.Share.Dtos.Order;
  13. using Hotline.Share.Dtos.Settings;
  14. using Hotline.Share.Enums.Order;
  15. using Hotline.Share.Enums.Quality;
  16. using Hotline.Share.Enums.Settings;
  17. using Hotline.Share.Requests;
  18. using Hotline.Tools;
  19. using MapsterMapper;
  20. using SqlSugar;
  21. using System.Data;
  22. using System.Dynamic;
  23. using Hotline.Settings;
  24. using XF.Domain.Authentications;
  25. using XF.Domain.Dependency;
  26. using XF.Domain.Exceptions;
  27. using XF.Domain.Repository;
  28. using PanGu;
  29. using Hotline.Users;
  30. using Hotline.Settings.Hotspots;
  31. using Hotline.Share.Enums.FlowEngine;
  32. using Hotline.Authentications;
  33. using MediatR;
  34. using Hotline.Share.Mq;
  35. using WordInfo = PanGu.WordInfo;
  36. using Hotline.Schedulings;
  37. using XF.Domain.Entities;
  38. using Hotline.Settings.TimeLimitDomain;
  39. using Hotline.FlowEngine.WorkflowModules;
  40. using Hotline.SeedData;
  41. using Hotline.Share.Enums.Push;
  42. using Hotline.Push.Notifies;
  43. using Hotline.Configurations;
  44. using Microsoft.Extensions.Options;
  45. using Mapster;
  46. using Hotline.Share.Dtos.Push;
  47. using Hotline.EventBus;
  48. using Hotline.Orders.Notifications;
  49. using Hotline.OrderTranspond;
  50. using XF.Utility.EnumExtensions;
  51. using Hotline.Share.Dtos.Order.Publish;
  52. using Microsoft.EntityFrameworkCore.Storage.ValueConversion;
  53. namespace Hotline.Application.Orders;
  54. public class OrderApplication : IOrderApplication, IScopeDependency
  55. {
  56. private readonly IMediator _mediator;
  57. private readonly IRepository<TranspondCityRawData> _transpondCityRawDataRepository;
  58. private readonly Publisher _publisher;
  59. private readonly ISessionContextProvider _sessionContextProvider;
  60. private readonly ISystemDicDataCacheManager _sysDicDataCacheManager;
  61. private readonly IOptionsSnapshot<AppConfiguration> _appOptions;
  62. private readonly IRepository<OrderVisitDetail> _orderVisitedDetailRepository;
  63. private readonly IOrderDomainService _orderDomainService;
  64. private readonly IWorkflowDomainService _workflowDomainService;
  65. private readonly ISessionContext _sessionContext;
  66. private readonly IOrderRepository _orderRepository;
  67. //private readonly ITimeLimitDomainService _timeLimitDomainService;
  68. private readonly IMapper _mapper;
  69. private readonly ISystemSettingCacheManager _systemSettingCacheManager;
  70. private readonly IRepository<OrderWord> _orderWrodRepository;
  71. private readonly IRepositoryTextSearch<OrderTs> _repositoryts;
  72. private readonly IFileRepository _fileRepository;
  73. private readonly IRepository<OrderVisit> _orderVisitRepository;
  74. private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
  75. private readonly IQualityApplication _qualityApplication;
  76. private readonly ICapPublisher _capPublisher;
  77. private readonly IRepository<SystemOrganize> _systemOrganizeRepository;
  78. private readonly IRepository<WorkflowCountersign> _workflowCountersignRepository;
  79. private readonly IRepository<OrderSpecialDetail> _orderSpecialDetailRepository;
  80. private readonly IRepository<SystemArea> _systemAreaRepository;
  81. private readonly IRepository<Hotspot> _hotspotRepository;
  82. private readonly IRepository<WorkflowStep> _workflowStepRepository;
  83. private readonly IRepository<WorkflowTrace> _workflowTraceRepository;
  84. private readonly IRepository<SystemDicData> _systemDicDataRepository;
  85. private readonly IRepository<OrderPublish> _orderPublishRepository;
  86. private readonly IOrderScreenRepository _orderScreenRepository;
  87. private readonly IRepository<OrderSendBackAudit> _orderSendBackAuditRepository;
  88. private readonly ICalcExpireTime _expireTime;
  89. private readonly IRepository<OrderObserve> _orderObserveRepository;
  90. private readonly IOrderTerminateRepository _orderTerminateRepository;
  91. private readonly IRepository<OrderPublishHistory> _orderPublishHistoryRepository;
  92. private readonly IOrderDelayRepository _orderDelayRepository;
  93. private readonly IRepository<OrderSecondaryHandling> _orderSecondaryHandlingRepository;
  94. public OrderApplication(
  95. IOrderDomainService orderDomainService,
  96. IOrderRepository orderRepository,
  97. IWorkflowDomainService workflowDomainService,
  98. //ITimeLimitDomainService timeLimitDomainService,
  99. ISystemSettingCacheManager systemSettingCacheManager,
  100. IMapper mapper,
  101. IRepository<OrderWord> orderWrodRepository,
  102. IRepositoryTextSearch<OrderTs> repositoryts,
  103. IFileRepository fileRepository,
  104. ISessionContext sessionContext,
  105. IRepository<OrderVisit> orderVisitRepository,
  106. IRepository<OrderVisitDetail> orderVisitDetailRepository,
  107. IQualityApplication qualityApplication,
  108. ICapPublisher capPublisher,
  109. IRepository<SystemOrganize> systemOrganizeRepository,
  110. IRepository<WorkflowCountersign> workflowCountersignRepository,
  111. IRepository<OrderSpecialDetail> orderSpecialDetailRepository,
  112. IRepository<SystemArea> systemAreaRepository,
  113. IRepository<Hotspot> hotspotRepository,
  114. IRepository<WorkflowStep> workflowStepRepository,
  115. IRepository<SystemDicData> systemDicDataRepository,
  116. IRepository<WorkflowTrace> workflowTraceRepository,
  117. IRepository<OrderPublish> orderPublishRepository,
  118. IOrderScreenRepository orderScreenRepository,
  119. IRepository<OrderSendBackAudit> orderSendBackAuditRepository,
  120. ICalcExpireTime expireTime,
  121. IMediator mediator,
  122. IRepository<OrderVisitDetail> orderVisitedDetailRepository,
  123. IOptionsSnapshot<AppConfiguration> appOptions,
  124. ISystemDicDataCacheManager sysDicDataCacheManager,
  125. Publisher publisher,
  126. ISessionContextProvider sessionContextProvider,
  127. IRepository<TranspondCityRawData> transpondCityRawDataRepository,
  128. IRepository<OrderObserve> orderObserveRepository,
  129. IOrderTerminateRepository orderTerminateRepository,
  130. IRepository<OrderPublishHistory> orderPublishHistoryRepository,
  131. IRepository<OrderSecondaryHandling> orderSecondaryHandlingRepository,
  132. IOrderDelayRepository orderDelayRepository)
  133. {
  134. _orderDomainService = orderDomainService;
  135. _workflowDomainService = workflowDomainService;
  136. _orderRepository = orderRepository;
  137. //_timeLimitDomainService = timeLimitDomainService;
  138. _mapper = mapper;
  139. _systemSettingCacheManager = systemSettingCacheManager;
  140. _orderWrodRepository = orderWrodRepository;
  141. _repositoryts = repositoryts;
  142. _fileRepository = fileRepository;
  143. _orderVisitRepository = orderVisitRepository;
  144. _orderVisitDetailRepository = orderVisitDetailRepository;
  145. _qualityApplication = qualityApplication;
  146. _capPublisher = capPublisher;
  147. _systemOrganizeRepository = systemOrganizeRepository;
  148. _workflowCountersignRepository = workflowCountersignRepository;
  149. _orderSpecialDetailRepository = orderSpecialDetailRepository;
  150. _systemAreaRepository = systemAreaRepository;
  151. _hotspotRepository = hotspotRepository;
  152. _workflowStepRepository = workflowStepRepository;
  153. _systemDicDataRepository = systemDicDataRepository;
  154. _workflowTraceRepository = workflowTraceRepository;
  155. _orderScreenRepository = orderScreenRepository;
  156. _orderPublishRepository = orderPublishRepository;
  157. _orderSendBackAuditRepository = orderSendBackAuditRepository;
  158. _expireTime = expireTime;
  159. _mediator = mediator;
  160. _orderVisitedDetailRepository = orderVisitedDetailRepository;
  161. _appOptions = appOptions;
  162. _sysDicDataCacheManager = sysDicDataCacheManager;
  163. _publisher = publisher;
  164. _sessionContextProvider = sessionContextProvider;
  165. _transpondCityRawDataRepository = transpondCityRawDataRepository;
  166. _orderObserveRepository = orderObserveRepository;
  167. _orderTerminateRepository = orderTerminateRepository;
  168. _orderPublishHistoryRepository = orderPublishHistoryRepository;
  169. _sessionContext = sessionContext;
  170. _orderDelayRepository = orderDelayRepository;
  171. _orderSecondaryHandlingRepository = orderSecondaryHandlingRepository;
  172. }
  173. /// <summary>
  174. /// 更新工单办理期满时间(延期调用,其他不调用)
  175. /// 1.更新工单 2.更新流程 3.推送省平台
  176. /// </summary>
  177. /// <returns></returns>
  178. public async Task DelayOrderExpiredTimeAsync(string orderId, int timeCount, ETimeType timeType, bool IsProDelay,
  179. CancellationToken cancellationToken)
  180. {
  181. var order = await _orderDomainService.GetOrderAsync(orderId, cancellationToken: cancellationToken);
  182. var expiredTimeBase = DateTime.Now;
  183. if (_appOptions.Value.IsZiGong)
  184. {
  185. expiredTimeBase = order.ExpiredTime.Value;
  186. }
  187. var startTime = DateTime.Now;
  188. if (order.StartTime.HasValue)
  189. {
  190. startTime = order.StartTime.Value;
  191. }
  192. var expiredTimeConfig =
  193. // _timeLimitDomainService.CalcEndTime(DateTime.Now, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  194. await _expireTime.CalcEndTime(expiredTimeBase, startTime, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  195. order.TimeLimit = expiredTimeConfig.TimeText;
  196. order.TimeLimitCount = expiredTimeConfig.Count;
  197. order.TimeLimitUnit = expiredTimeConfig.TimeType;
  198. order.ExpiredTime = expiredTimeConfig.ExpiredTime;
  199. order.NearlyExpiredTime = expiredTimeConfig.NearlyExpiredTime;
  200. order.NearlyExpiredTimeOne = expiredTimeConfig.NearlyExpiredTimeOne;
  201. //TODO发送短信即将超期
  202. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  203. if (IsProDelay)
  204. {
  205. order.ExpiredTimeProvince = expiredTimeConfig.ExpiredTime;
  206. }
  207. //if (string.IsNullOrEmpty(order.WorkflowId))
  208. // throw new UserFriendlyException("该工单流程id异常");
  209. //var workflow = await _workflowDomainService.GetWorkflowAsync(order.WorkflowId, cancellationToken: cancellationToken);
  210. //await _workflowDomainService.UpdateExpiredTimeAsync(workflow, expiredTimeConfig.ExpiredTime,
  211. // expiredTimeConfig.TimeText, expiredTimeConfig.Count, expiredTimeConfig.TimeType, expiredTimeConfig.NearlyExpiredTime, cancellationToken);
  212. if (string.IsNullOrEmpty(order.WorkflowId))
  213. throw new UserFriendlyException("该工单流程id异常");
  214. await _workflowDomainService.UpdateUnhandleExpiredTimeAsync(order.WorkflowId, expiredTimeConfig.ExpiredTime, cancellationToken);
  215. await _orderRepository.UpdateAsync(order, cancellationToken);
  216. var orderDto = _mapper.Map<OrderDto>(order);
  217. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderExpiredTimeUpdate, orderDto,
  218. cancellationToken: cancellationToken);
  219. }
  220. // /// <summary>
  221. // /// 新增工单办理流程记录
  222. // /// </summary>
  223. // public async Task AddOrderTracesAsync(string orderId, ICollection<WorkflowTraceDto> traces, CancellationToken cancellationToken)
  224. // {
  225. // var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  226. // if (order is null)
  227. // throw new UserFriendlyException("工单不存在");
  228. // if (string.IsNullOrEmpty(order.WorkflowId))
  229. // throw new UserFriendlyException("工单未开启流程");
  230. // await _workflowDomainService.AddTracesAsync(order.WorkflowId, _mapper.Map<List<WorkflowTrace>>(traces),
  231. // cancellationToken);
  232. // }
  233. /// <summary>
  234. /// 撤销工单
  235. /// </summary>
  236. public async Task CancelOrderAsync(string orderId, string opinion, CancellationToken cancellationToken)
  237. {
  238. var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  239. if (order is null)
  240. throw new UserFriendlyException("工单不存在");
  241. if (!string.IsNullOrEmpty(order.WorkflowId))
  242. {
  243. //结束流程
  244. await _workflowDomainService.TerminateAsync(new TerminateDto
  245. {
  246. WorkflowId = order.WorkflowId,
  247. Opinion = opinion
  248. }, cancellationToken);
  249. }
  250. //归档工单
  251. var now = DateTime.Now;
  252. var handleDuration = order.StartTime.HasValue
  253. ? //_timeLimitDomainService.CalcWorkTime(
  254. await _expireTime.CalcWorkTime(
  255. order.StartTime.Value,
  256. now, order.ProcessType is EProcessType.Zhiban)
  257. : 0;
  258. var fileDuration = order.CenterToOrgTime.HasValue
  259. ? // _timeLimitDomainService.CalcWorkTime(
  260. await _expireTime.CalcWorkTime(
  261. order.CenterToOrgTime.Value,
  262. now, order.ProcessType is EProcessType.Zhiban)
  263. : 0;
  264. var allDuration = order.StartTime.HasValue
  265. ?
  266. //_timeLimitDomainService.CalcWorkTime(
  267. await _expireTime.CalcWorkTime(
  268. order.StartTime.Value, now,
  269. order.ProcessType is EProcessType.Zhiban)
  270. : 0;
  271. var creationTimeHandleDurationWorkday = order.ActualHandleTime.HasValue
  272. ?
  273. // _timeLimitDomainService.CalcWorkTime(
  274. await _expireTime.CalcWorkTime(
  275. order.CreationTime, now,
  276. order.ProcessType is EProcessType.Zhiban)
  277. : 0;
  278. var centerToOrgHandleDurationWorkday = order.ActualHandleTime.HasValue && order.CenterToOrgTime.HasValue
  279. ?
  280. // _timeLimitDomainService.CalcWorkTime(
  281. await _expireTime.CalcWorkTime(
  282. order.CenterToOrgTime.Value, now,
  283. order.ProcessType is EProcessType.Zhiban)
  284. : 0;
  285. creationTimeHandleDurationWorkday = creationTimeHandleDurationWorkday <= 0 ? 10 : creationTimeHandleDurationWorkday;
  286. centerToOrgHandleDurationWorkday = centerToOrgHandleDurationWorkday <= 0 ? 10 : centerToOrgHandleDurationWorkday;
  287. order.File(now, handleDuration, fileDuration, allDuration, creationTimeHandleDurationWorkday, centerToOrgHandleDurationWorkday);
  288. await _orderRepository.UpdateAsync(order, cancellationToken);
  289. }
  290. /// <summary>
  291. /// 工单即将超期列表(优化版本v1)
  292. /// </summary>
  293. /// <param name="dto"></param>
  294. /// <returns></returns>
  295. public ISugarQueryable<Order> GetAboutToExpireAsyncV1(AboutToExpireListDto dto)
  296. {
  297. DateTime? dateTime = DateTime.Now;
  298. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  299. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  300. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  301. var query = _orderRepository.Queryable();
  302. if (IsCenter == true)
  303. query = _orderRepository.Queryable(canView: !IsCenter);
  304. return query
  305. .Includes(d => d.OrderDelays)
  306. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  307. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  308. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  309. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  310. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  311. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  312. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  313. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  314. .Any())
  315. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  316. .Where(step => step.ExternalId == d.Id &&
  317. step.Status != EWorkflowStepStatus.Handled &&
  318. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  319. .Any())
  320. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  321. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No!))
  322. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title!))
  323. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  324. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  325. //&& stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value
  326. //.Where(d => d.ExpiredTime != null &&
  327. // d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited && stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value)
  328. .Where(d => d.Status < EOrderStatus.Filed && dateTime > d.NearlyExpiredTime && dateTime < d.ExpiredTime)
  329. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, x => x.No, OrderByType.Asc) //工单编号升序
  330. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, x => x.No, OrderByType.Desc) //工单编号降序
  331. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, x => x.IsProvince, OrderByType.Asc)//是否省工单升序
  332. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, x => x.IsProvince, OrderByType.Desc)//是否省工单降序
  333. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, x => x.CurrentStepName, OrderByType.Asc)//当前节点升序
  334. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, x => x.CurrentStepName, OrderByType.Desc)//当前节点降序
  335. .OrderByIF(dto is { SortField: "delayText", SortRule: 0 }, x => x.OrderDelays.Count, OrderByType.Asc) //是否延期升序
  336. .OrderByIF(dto is { SortField: "delayText", SortRule: 1 }, x => x.OrderDelays.Count, OrderByType.Desc) //是否延期升序
  337. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, x => x.Status, OrderByType.Asc) //工单状态升序
  338. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, x => x.Status, OrderByType.Desc) //工单状态升序
  339. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  340. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  341. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  342. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc) //期满时间降序
  343. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, x => x.ActualHandleOrgName, OrderByType.Asc)// 接办部门升序
  344. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, x => x.ActualHandleOrgName, OrderByType.Desc)// 接办部门降序
  345. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, x => x.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  346. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, x => x.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  347. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, x => x.CounterSignType, OrderByType.Asc) //是否会签升序
  348. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, x => x.CounterSignType, OrderByType.Desc) //是否会签降序
  349. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, x => x.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  350. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, x => x.OrgLevelOneName, OrderByType.Desc)//一级部门降序
  351. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, x => x.HotspotId, OrderByType.Asc) //热点升序
  352. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, x => x.HotspotId, OrderByType.Desc) //热点降序
  353. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, x => x.AcceptorName, OrderByType.Asc)// 受理人升序
  354. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, x => x.AcceptorName, OrderByType.Desc);// 受理人升序
  355. }
  356. /// <summary>
  357. /// 即将超期列表
  358. /// </summary>
  359. /// <param name="dto"></param>
  360. /// <param name="cancellationToken"></param>
  361. /// <returns></returns>
  362. public ISugarQueryable<Order> GetAboutToExpireAsync(AboutToExpireListDto dto)
  363. {
  364. //var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  365. //var value = setting?.SettingValue[0];
  366. //value = string.IsNullOrEmpty(value) ? "0" : value;
  367. //DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  368. //stTime = _timeLimitDomainService.WorkDay(stTime);
  369. //DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  370. DateTime? dateTime = DateTime.Now;
  371. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  372. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  373. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  374. //var query = _orderRepository.Queryable();
  375. //if (IsCenter == true)
  376. // query = _orderRepository.Queryable(canView: !IsCenter);
  377. //return query.Includes(d => d.OrderDelays)
  378. return _orderRepository.Queryable(canView: !IsCenter)
  379. .Includes(d => d.OrderDelays)
  380. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  381. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  382. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  383. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  384. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  385. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  386. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  387. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  388. .Any())
  389. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  390. .Where(step => step.ExternalId == d.Id &&
  391. step.Status != EWorkflowStepStatus.Handled &&
  392. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  393. .Any())
  394. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  395. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No!))
  396. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title!))
  397. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  398. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  399. //&& stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value
  400. //.Where(d => d.ExpiredTime != null &&
  401. // d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited && stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value)
  402. .Where(d => d.Status < EOrderStatus.Filed && dateTime > d.NearlyExpiredTime && dateTime < d.ExpiredTime)
  403. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, x => x.No, OrderByType.Asc) //工单编号升序
  404. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, x => x.No, OrderByType.Desc) //工单编号降序
  405. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, x => x.IsProvince, OrderByType.Asc)//是否省工单升序
  406. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, x => x.IsProvince, OrderByType.Desc)//是否省工单降序
  407. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, x => x.CurrentStepName, OrderByType.Asc)//当前节点升序
  408. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, x => x.CurrentStepName, OrderByType.Desc)//当前节点降序
  409. .OrderByIF(dto is { SortField: "delayText", SortRule: 0 }, x => x.OrderDelays.Count, OrderByType.Asc) //是否延期升序
  410. .OrderByIF(dto is { SortField: "delayText", SortRule: 1 }, x => x.OrderDelays.Count, OrderByType.Desc) //是否延期升序
  411. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, x => x.Status, OrderByType.Asc) //工单状态升序
  412. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, x => x.Status, OrderByType.Desc) //工单状态升序
  413. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  414. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  415. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  416. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc) //期满时间降序
  417. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, x => x.ActualHandleOrgName, OrderByType.Asc)// 接办部门升序
  418. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, x => x.ActualHandleOrgName, OrderByType.Desc)// 接办部门降序
  419. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, x => x.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  420. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, x => x.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  421. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, x => x.CounterSignType, OrderByType.Asc) //是否会签升序
  422. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, x => x.CounterSignType, OrderByType.Desc) //是否会签降序
  423. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, x => x.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  424. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, x => x.OrgLevelOneName, OrderByType.Desc)//一级部门降序
  425. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, x => x.HotspotId, OrderByType.Asc) //热点升序
  426. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, x => x.HotspotId, OrderByType.Desc) //热点降序
  427. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, x => x.AcceptorName, OrderByType.Asc)// 受理人升序
  428. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, x => x.AcceptorName, OrderByType.Desc);// 受理人升序
  429. }
  430. // /// <summary>
  431. // /// 即将超期节点列表
  432. // /// </summary>
  433. // /// <param name="dto"></param>
  434. // /// <param name="cancellationToken"></param>
  435. // /// <returns></returns>
  436. //public async Task<PagedDto<WorkflowOrderDto>> GetAboutToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  437. //{
  438. // var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  439. // var value = setting?.SettingValue[0];
  440. // value = string.IsNullOrEmpty(value) ? "0" : value;
  441. // DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  442. // stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  443. // DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  444. // RefAsync<int> total = 0;
  445. // var items = await Db.Queryable<Workflow>()
  446. // .LeftJoin<Order>((x, o) => x.ExternalId == o.Id)
  447. // .Where(x => x.ModuleCode == "OrderHandle")
  448. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  449. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  450. // .Where((x, o) => (int)x.Status < 20 && stTime >= x.ExpiredTime && stTime2 <= x.ExpiredTime)
  451. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  452. // .OrderByDescending(x => x.CreationTime)
  453. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  454. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  455. //}
  456. /// <summary>
  457. /// 已超期列表
  458. /// </summary>
  459. /// <param name="dto"></param>
  460. /// <param name="cancellationToken"></param>
  461. /// <returns></returns>
  462. public ISugarQueryable<Order> GetToExpireAsync(AboutToExpireListDto dto)
  463. {
  464. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  465. DateTime stTime = _expireTime.WorkDay(DateTime.Now).GetAwaiter().GetResult();
  466. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  467. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  468. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  469. return _orderRepository.Queryable(canView: false).Includes(d => d.OrderDelays)
  470. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  471. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  472. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  473. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  474. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  475. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  476. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  477. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  478. .Any())
  479. // .WhereIF(orgLevel == 2 || orgLevel == 1, d => d.ActualHandleOrgCode.StartsWith(orgCode))
  480. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  481. .Where(step => step.ExternalId == d.Id &&
  482. step.Status != EWorkflowStepStatus.Handled &&
  483. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  484. .Any())
  485. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  486. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  487. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No.Contains(dto.No))
  488. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title!))
  489. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  490. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  491. .Where(d => d.Status < EOrderStatus.Filed)
  492. .Where(d => d.ExpiredTime != null &&
  493. (((d.Status == EOrderStatus.Filed || d.Status == EOrderStatus.Published || d.Status == EOrderStatus.Visited) &&
  494. d.FiledTime >= d.ExpiredTime) ||
  495. ((d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited) &&
  496. stTime >= d.ExpiredTime.Value)))
  497. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  498. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  499. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  500. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc); //期满时间降序
  501. }
  502. // /// <summary>
  503. // /// 已超期节点列表
  504. // /// </summary>
  505. // /// <param name="dto"></param>
  506. // /// <param name="cancellationToken"></param>
  507. // /// <returns></returns>
  508. // public async Task<PagedDto<WorkflowOrderDto>> GetToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  509. // {
  510. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  511. //RefAsync<int> total = 0;
  512. //var items= await Db.Queryable<Workflow>()
  513. // .LeftJoin<Order>((x,o)=>x.ExternalId == o.Id)
  514. // .Where(x => x.ModuleCode == "OrderHandle")
  515. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  516. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  517. // .Where((x,o) => (((int)x.Status >= 20 && x.EndTime >= x.ExpiredTime) || ((int)x.Status < 20 && stTime >= x.ExpiredTime)))
  518. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  519. // .OrderByDescending(x => x.CreationTime)
  520. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  521. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  522. // }
  523. /// <summary>
  524. /// 工单关键字分词
  525. /// </summary>
  526. /// <param name="inputStr"></param>
  527. /// <returns></returns>
  528. public async Task OrderParticiple(string inputStr, string orderId, DateTime time, CancellationToken cancellationToken)
  529. {
  530. var seg = new Segment();
  531. ICollection<WordInfo> splitWords = seg.DoSegment(inputStr);
  532. var words = new List<string>();
  533. for (int i = 0; i < splitWords.Count; i++)
  534. {
  535. var word = splitWords.ElementAt(i);
  536. if (word is { WordType: WordType.SimplifiedChinese, Word.Length: > 1 })
  537. words.Add(splitWords.ElementAt(i).Word);
  538. }
  539. if (words.Any())
  540. {
  541. var vector = await _repositoryts.SearchAsync(orderId, cancellationToken);
  542. if (vector != null && vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, words, cancellationToken);
  543. else await _repositoryts.AddVectorAsync(orderId, time, words, cancellationToken);
  544. }
  545. // 结巴分词
  546. //var segmenter = new JiebaSegmenter();
  547. //var segments1 = segmenter.Cut(inputStr, cutAll: true);
  548. //var b = segments1;
  549. //var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("普通标签")).Select(x => x.Tag).ToListAsync(cancellationToken);
  550. //var res = new List<string>();
  551. //if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  552. //var participles = await _orderWrodRepository.Queryable().In(x => x.Tag, res).ToListAsync(cancellationToken);
  553. //if (participles.Any())
  554. //{
  555. // //关键词
  556. // var tags = participles.Select(x => x.Tag).ToList();
  557. // var tagsStr = string.Join(",", tags);
  558. // await _orderRepository.Updateable().SetColumns(x => x.TagNames == tagsStr).Where(x => x.Id == orderId).ExecuteCommandAsync(cancellationToken);
  559. // List<string> synonyms = participles.Select(x => x.Synonym).ToList();
  560. // if (synonyms.Any())
  561. // {
  562. // var synonymsStr = string.Join(",", synonyms);
  563. // synonyms = synonymsStr.Split(",").Distinct().ToList();
  564. // tags.AddRange(synonyms);
  565. // }
  566. // var vector = await _orderRepository.Queryable().Where(x => x.Id == orderId).ToListAsync(cancellationToken);
  567. // if (vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, tags, cancellationToken);
  568. // else await _repositoryts.AddVectorAsync(orderId, DateTime.Now, tags, cancellationToken);
  569. //}
  570. }
  571. public async Task OrderSensitiveParticiple(string inputStr, string orderId, CancellationToken cancellationToken)
  572. {
  573. var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("敏感标签")).Select(x => x.Tag)
  574. .ToListAsync(cancellationToken);
  575. var res = new List<string>();
  576. if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  577. if (res.Any())
  578. {
  579. var intersect = words.Intersect(res).ToList();
  580. await _orderRepository.Updateable().SetColumns(o => new Order() { Sensitive = intersect }).Where(o => o.Id == orderId)
  581. .ExecuteCommandAsync(cancellationToken);
  582. }
  583. }
  584. /// <summary>
  585. /// 接收外部平台工单
  586. /// </summary>
  587. public Task<AddOrderResponse> ReceiveOrderFromExternalAsync(AddOrderDto dto, CancellationToken cancellationToken)
  588. {
  589. switch (dto.Source)
  590. {
  591. case ESource.ProvinceStraight:
  592. SessionContextCreator.CreateSessionContext(_sessionContextProvider, "province");
  593. return ReceiveOrderFromProvinceAsync(dto, dto.Files, cancellationToken);
  594. case ESource.Police110:
  595. case ESource.CityDataExchangeLz:
  596. case ESource.CityDataExchangeYB:
  597. case ESource.CityDataExchangeZG:
  598. case ESource.CityDataExchangeNJ:
  599. case ESource.WebPortal:
  600. case ESource.ConvergenceMedia:
  601. case ESource.IYIBIN:
  602. case ESource.ZHYB:
  603. case ESource.ZZPT:
  604. case ESource.WLLZ:
  605. case ESource.YBS:
  606. case ESource.APP:
  607. case ESource.WeChat:
  608. case ESource.ZGGC:
  609. case ESource.ZGTFTB:
  610. return ReceiveOrderFromOtherPlatformAsync(dto, dto.Files, cancellationToken);
  611. case ESource.Hotline:
  612. case ESource.HotlineImport:
  613. default:
  614. throw new ArgumentOutOfRangeException();
  615. }
  616. }
  617. /// <summary>
  618. /// 接收外部平台修改工单附件
  619. /// </summary>
  620. public async Task UpdateOrderFilesAnonymousAsync(UpdateOrderFilesDto dto, CancellationToken cancellationToken)
  621. {
  622. if (string.IsNullOrEmpty(dto.Id) && string.IsNullOrEmpty(dto.OrderNo))
  623. throw new UserFriendlyException("工单外部编号不能为空");
  624. var order = await _orderRepository.Queryable()
  625. .FirstAsync(d => d.Id == dto.Id || d.No == dto.OrderNo, cancellationToken);
  626. if (order != null && dto.Files != null && dto.Files.Any())
  627. {
  628. order.FileJson = await _fileRepository.AddFileAsync(dto.Files, order.Id, "", cancellationToken);
  629. await _orderRepository.UpdateAsync(order, cancellationToken);
  630. }
  631. }
  632. /// <summary>
  633. /// 获取待发布列表
  634. /// </summary>
  635. /// <param name="dto"></param>
  636. /// <returns></returns>
  637. public ISugarQueryable<Order> GetPublishOrderList(QueryOrderPublishDto dto)
  638. {
  639. return _orderRepository.Queryable()
  640. //.Includes(d => d.OrderPublish)
  641. .Where(x => x.Status == EOrderStatus.Filed)
  642. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword!))
  643. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No))
  644. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title))
  645. //.WhereIF(dto.PubState == EPubState.Pub, d => d.Status >= EOrderStatus.Published)
  646. //.WhereIF(dto.PubState == EPubState.NoPub, d => d.Status == EOrderStatus.Filed)
  647. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.SourceChannelCode == dto.Channel)
  648. .WhereIF(!string.IsNullOrEmpty(dto.OrderTag), d => d.OrderTagCode == dto.OrderTag!) //工单标签
  649. .WhereIF(!string.IsNullOrEmpty(dto.CenterToOrgHandlerName), d => d.CenterToOrgHandlerName == dto.CenterToOrgHandlerName!) //派单人
  650. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName == dto.NameOrNo! || d.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  651. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  652. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  653. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.Hotspot))
  654. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  655. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone == dto.FromPhone) //来电号码
  656. //.WhereIF(!string.IsNullOrEmpty(dto.PubMan),
  657. // d => d.AcceptorName.Contains(dto.PubMan!) || d.AcceptorStaffNo.Contains(dto.PubMan!))
  658. //.WhereIF(dto.PubRange == EPublicState.Pub, d => d.OrderPublish.PublishState)
  659. //.WhereIF(dto.PubRange == EPublicState.NoPub, d => !d.OrderPublish.PublishState)
  660. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, d => d.Source == ESource.ProvinceStraight)
  661. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, d => d.Source != ESource.ProvinceStraight)
  662. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.ProcessType == EProcessType.Zhiban)
  663. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.ProcessType == EProcessType.Jiaoban)
  664. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.FileOrgIsCenter == true)
  665. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d =>d. FileOrgIsCenter == false)
  666. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == true, d => d.CounterSignType != null)
  667. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == false, d => d.CounterSignType == null)
  668. .WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptType))
  669. .WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId))
  670. //.WhereIF(dto.Resolve.HasValue, d => d.OrderPublish.Resolve == dto.Resolve)
  671. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  672. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  673. .WhereIF(dto.FiledTimeStart.HasValue, d => d.FiledTime >= dto.FiledTimeStart)
  674. .WhereIF(dto.FiledTimeEnd.HasValue, d => d.FiledTime <= dto.FiledTimeEnd)
  675. .WhereIF(dto.QuerySelf.HasValue && dto.QuerySelf.Value, d => d.WaitForPublisherId == _sessionContext.RequiredUserId)
  676. .WhereIF(dto.IsOverTime == true,
  677. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  678. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //是 超期
  679. .WhereIF(dto.IsOverTime == false,
  680. d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) ||
  681. (d.ExpiredTime > d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //否 超期
  682. .OrderByDescending(d => d.FiledTime);
  683. }
  684. public ISugarQueryable<OrderPublish> GetPublishedOrder(PublishedPagedRequest dto)
  685. {
  686. return _orderPublishRepository.Queryable()
  687. .Includes(x => x.Order)
  688. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Order.Title.StartsWith(dto.Keyword!))
  689. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No.Contains(dto.No!))
  690. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title.Contains(dto.Title!))
  691. .WhereIF(dto.CreationTimeStart.HasValue, d => d.Order.CreationTime >= dto.CreationTimeStart)
  692. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.Order.CreationTime <= dto.CreationTimeEnd)
  693. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order.FromPhone == dto.FromPhone) //来电号码
  694. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName),
  695. d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  696. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType) //受理类型
  697. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot))
  698. .WhereIF(!string.IsNullOrEmpty(dto.PublishName), d => d.CreatorName.Contains(dto.PublishName!))
  699. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo),
  700. d => d.Order.AcceptorName == dto.NameOrNo! || d.Order.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  701. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  702. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  703. .WhereIF(dto.Resolve.HasValue, x => x.Resolve == dto.Resolve)
  704. .WhereIF(dto.IsOverTime == true,
  705. d => (d.Order.ExpiredTime < DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  706. (d.Order.ExpiredTime < d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //是 超期
  707. .WhereIF(dto.IsOverTime == false,
  708. d => (d.Order.ExpiredTime > DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  709. (d.Order.ExpiredTime > d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //否 超期
  710. .OrderByDescending(d => d.CreationTime);
  711. }
  712. /// <summary>
  713. /// 发布量统计(按账号)
  714. /// </summary>
  715. /// <param name="dto"></param>
  716. /// <returns></returns>
  717. /// <exception cref="UserFriendlyException"></exception>
  718. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderAsync(QueryOrderPublishStatisticsDto dto, bool isFull)
  719. {
  720. var query = _orderRepository.Queryable()
  721. .Includes(order => order.OrderPublish)
  722. .LeftJoin<User>((order, user) => order.WaitForPublisherId == user.Id)
  723. .Where((order, user) => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime &&
  724. !string.IsNullOrEmpty(order.WaitForPublisherId))
  725. // .WhereIF(dto.ProcessType != null, (order, user) => order.ProcessType == dto.ProcessType)
  726. .WhereIF(dto.ProcessType != null && dto.ProcessType ==EProcessType.Zhiban, (order, user) => order.FileOrgIsCenter == true)
  727. .WhereIF(dto.ProcessType != null && dto.ProcessType == EProcessType.Jiaoban, (order, user) => order.FileOrgIsCenter == false)
  728. .GroupBy((order, user) => new { order.WaitForPublisherId, user.Name })
  729. .Select((order, user) => new PublishedOrderStatisticsDto
  730. {
  731. Id = order.WaitForPublisherId,
  732. Name = user.Name,
  733. //TotalCount = SqlFunc.AggregateCount(order.Id),
  734. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  735. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  736. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  737. });
  738. var total = 0;
  739. var items = new List<PublishedOrderStatisticsDto>();
  740. if (isFull)
  741. {
  742. items = await query.ToListAsync();
  743. }
  744. else
  745. {
  746. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  747. }
  748. return (total, items);
  749. }
  750. /// <summary>
  751. /// 发布量统计(部门)
  752. /// </summary>
  753. /// <param name="dto"></param>
  754. /// <returns></returns>
  755. /// <exception cref="UserFriendlyException"></exception>
  756. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderDepartmentAsync(QueryOrderPublishStatisticsAllDto dto,
  757. bool isFull)
  758. {
  759. var total = 0;
  760. var items = new List<PublishedOrderStatisticsDto>();
  761. var query = _orderRepository.Queryable()
  762. .Includes(order => order.OrderPublish)
  763. .Where(order => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime && order.ActualHandleOrgName != null)
  764. .GroupBy(order => new { Name = order.ActualHandleOrgName, PublishTime = order.CreationTime.ToString("YYYY-MM-DD") })
  765. .Select(order => new PublishedOrderStatisticsDto
  766. {
  767. Name = order.ActualHandleOrgName,
  768. PublishTime = order.CreationTime.ToString("YYYY-MM-DD"),
  769. // TotalCount = SqlFunc.AggregateCount(order.Id),
  770. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  771. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  772. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  773. });
  774. if (isFull)
  775. {
  776. items = await query.ToListAsync();
  777. }
  778. else
  779. {
  780. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  781. }
  782. return (total, items);
  783. }
  784. /// <summary>
  785. /// 回访来源统计
  786. /// </summary>
  787. /// <param name="dto"></param>
  788. /// <returns></returns>
  789. /// <exception cref="NotImplementedException"></exception>
  790. public async Task<IList<OrderVisitSourceChannelDto>> QueryOrderVisitSourceChannelAsync(QueryOrderVisitSourceChannelDto dto)
  791. {
  792. var result = await _orderVisitRepository.Queryable()
  793. .LeftJoin<Order>((visit, order) => order.Id == visit.OrderId)
  794. .Where((visit, order) => visit.VisitTime >= dto.StartTime && visit.VisitTime <= dto.EndTime)
  795. .Where((visit, order) => visit.VisitState == EVisitState.Visited)
  796. .GroupBy((visit, order) => new { order.SourceChannel })
  797. .Select((visit, order) => new OrderVisitSourceChannelDto
  798. {
  799. Count = SqlFunc.AggregateCount(visit.OrderId),
  800. SourceChannel = order.SourceChannel
  801. })
  802. .ToListAsync();
  803. return result;
  804. }
  805. /// <summary>
  806. /// 工单回访
  807. /// </summary>
  808. /// <param name="dto"></param>
  809. /// <param name="cancellationToken"></param>
  810. /// <returns></returns>
  811. public async Task OrderVisitWeb(OrderVisitWebDto dto, CancellationToken cancellationToken)
  812. {
  813. var visit = await _orderVisitRepository.Queryable()
  814. .Includes(x => x.Order)
  815. .Includes(x => x.OrderVisitDetails)
  816. .FirstAsync(x => x.Id == dto.Id);
  817. if (visit != null)
  818. {
  819. var first = dto.OrderVisitDetailDto.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  820. if (first != null)
  821. {
  822. visit.NowEvaluate = first.OrgProcessingResults;
  823. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  824. }
  825. visit.VisitState = EVisitState.Visited;
  826. visit.VisitTime = dto.VisitTime;
  827. visit.VisitType = dto.VisitType;
  828. for (int i = 0; i < visit.OrderVisitDetails.Count; i++)
  829. {
  830. var detail = visit.OrderVisitDetails[i];
  831. var detaildto = dto.OrderVisitDetailDto.FirstOrDefault(x => x.Id == detail.Id);
  832. if (detaildto != null)
  833. {
  834. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  835. }
  836. }
  837. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  838. await _orderVisitDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  839. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  840. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  841. if (first != null)
  842. {
  843. //推省上
  844. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  845. new PublishVisitDto()
  846. {
  847. Order = orderDto,
  848. No = visit.No,
  849. VisitType = visit.VisitType,
  850. VisitName = visit.CreatorName,
  851. VisitTime = visit.VisitTime,
  852. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  853. AreaCode = visit.Order.AreaCode!,
  854. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  855. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  856. ClientGuid = ""
  857. }, cancellationToken: cancellationToken);
  858. }
  859. //写入质检
  860. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, orderDto.Id, visit.Id,
  861. cancellationToken);
  862. }
  863. }
  864. /// <summary>
  865. /// 保存工单办理时页面填写的数据
  866. /// </summary>
  867. /// <param name="dto"></param>
  868. /// <returns></returns>
  869. public async Task<Order> SaveOrderWorkflowInfo(NextWorkflowDto<OrderHandleFlowDto> dto, CancellationToken cancellationToken)
  870. {
  871. var order = await _orderRepository.Queryable().Includes(d => d.OrderExtension)
  872. .FirstAsync(d => d.Id == dto.Data.OrderId, cancellationToken)
  873. ?? throw UserFriendlyException.SameMessage("无效工单编号");
  874. if (await _orderSendBackAuditRepository.AnyAsync(x => x.OrderId == order.Id && x.State == ESendBackAuditState.Apply,
  875. cancellationToken))
  876. {
  877. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  878. }
  879. ExpiredTimeWithConfig? expiredTimeConfig = null;
  880. var settingBase = _systemSettingCacheManager.GetSetting(SettingConstants.CityBaseConfiguration)?.SettingValue[0];
  881. CityBaseConfiguration cityBase = System.Text.Json.JsonSerializer.Deserialize<CityBaseConfiguration>(settingBase);
  882. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId || d.Key == cityBase.CityProvinceAssign.OrgId))
  883. {
  884. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId) && order.OrderExtension is null)
  885. {
  886. throw UserFriendlyException.SameMessage("该工单不存在拓展信息,不能推送至全国12315平台!");
  887. }
  888. var startTime = DateTime.Now;
  889. if (order.CenterToOrgTime.HasValue)
  890. {
  891. startTime = order.CenterToOrgTime.Value;
  892. }
  893. var timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.WorkDay, 45, 80, 50);
  894. expiredTimeConfig = new ExpiredTimeWithConfig
  895. {
  896. Count = 45,
  897. TimeType = ETimeType.WorkDay,
  898. TimeText = "45个工作日",
  899. ExpiredTime = timeResult.EndTime,
  900. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  901. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  902. };
  903. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  904. order.CenterToOrg(
  905. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  906. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  907. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  908. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  909. canUpdateOrderSender);
  910. //TODO发送短信即将超期
  911. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  912. //自动延期订阅
  913. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  914. new PublishAutomaticDelayDto() { OrderId = order.Id });
  915. }
  916. else if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase?.Province12315?.OrgId) && !_appOptions.Value.IsYiBin)
  917. {
  918. var startTime = order.CenterToOrgTime ?? DateTime.Now;
  919. TimeResult? timeResult;
  920. if (_appOptions.Value.IsLuZhou)
  921. {
  922. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.Day, 60, 80, 50);
  923. expiredTimeConfig = new ExpiredTimeWithConfig
  924. {
  925. Count = 60,
  926. TimeType = ETimeType.Day,
  927. TimeText = "60个自然日",
  928. ExpiredTime = timeResult.EndTime,
  929. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  930. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  931. };
  932. }
  933. else if (_appOptions.Value.IsZiGong)
  934. {
  935. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.WorkDay, 5, 80, 50);
  936. expiredTimeConfig = new ExpiredTimeWithConfig
  937. {
  938. Count = 5,
  939. TimeType = ETimeType.WorkDay,
  940. TimeText = "5个工作日",
  941. ExpiredTime = timeResult.EndTime,
  942. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  943. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  944. };
  945. }
  946. else
  947. {
  948. throw new UserFriendlyException("暂不支持该方案");
  949. }
  950. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  951. order.CenterToOrg(
  952. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  953. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  954. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  955. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  956. canUpdateOrderSender);
  957. }
  958. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToOrg)
  959. {
  960. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  961. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  962. order.CenterToOrg(
  963. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  964. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  965. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  966. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  967. canUpdateOrderSender);
  968. //TODO发送短信即将超期
  969. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  970. //自动延期订阅
  971. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  972. new PublishAutomaticDelayDto() { OrderId = order.Id });
  973. }
  974. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToCenter)
  975. {
  976. if (_appOptions.Value.IsZiGong == false)
  977. {
  978. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  979. order.CenterToCenter(expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  980. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime, expiredTimeConfig.NearlyExpiredTime,
  981. expiredTimeConfig.NearlyExpiredTimeOne);
  982. //TODO发送短信即将超期
  983. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  984. //自动延期订阅
  985. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  986. new PublishAutomaticDelayDto() { OrderId = order.Id });
  987. }
  988. }
  989. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToFile) //中心直接归档,中心意见为实际办理意见
  990. {
  991. order.CenterToOrgOpinion = dto.Workflow.Opinion;
  992. await _orderRepository.UpdateAsync(order, cancellationToken);
  993. }
  994. if (dto.Data.LeaderSMSKey != null)
  995. {
  996. var dic = _sysDicDataCacheManager.LeaderSMS.First(m => m.Id == dto.Data.LeaderSMSKey);
  997. _capPublisher.Publish(EventNames.HotlineLeaderSMS, new PublishLeaderSMSDto(order.Id, dic.DicDataName, dic.DicDataValue));
  998. }
  999. _mapper.Map(dto.Data, order);
  1000. if (expiredTimeConfig is not null)
  1001. _mapper.Map(expiredTimeConfig, order);
  1002. await _orderRepository.UpdateAsync(order, cancellationToken);
  1003. return order;
  1004. }
  1005. /// <summary>
  1006. /// 回访保存
  1007. /// 调用本方法前, 先调用 _callApplication.GetOrSetCallIdAsync 转换 CallId
  1008. /// </summary>
  1009. /// <param name="dto"></param>
  1010. /// <param name="cancellationToken"></param>
  1011. /// <returns></returns>
  1012. public async Task SaveOrderVisit(VisitDto dto, CancellationToken cancellationToken)
  1013. {
  1014. var visit = await _orderVisitRepository.Queryable()
  1015. .Includes(d => d.Order)
  1016. .Includes(d => d.OrderVisitDetails)
  1017. .FirstAsync(d => d.Id == dto.Id, cancellationToken);
  1018. if (visit is null)
  1019. throw UserFriendlyException.SameMessage("未知回访信息");
  1020. if (_appOptions.Value.IsYiBin && visit.VisitState == EVisitState.Visited)
  1021. throw UserFriendlyException.SameMessage("已回访,不能重复回访");
  1022. var first = dto.VisitDetails.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  1023. visit.IsPutThrough = dto.IsPutThrough;
  1024. visit.AgainState = dto.IsAgain ? EAgainState.NeedAgain : EAgainState.NoAgain;
  1025. visit.EmployeeId = _sessionContextProvider.SessionContext.UserId;
  1026. visit.CallId = dto.CallId;
  1027. if (first != null)
  1028. {
  1029. visit.NowEvaluate = first.OrgProcessingResults;
  1030. }
  1031. visit.VisitState = Share.Enums.Order.EVisitState.Visited;
  1032. visit.VisitTime = DateTime.Now;
  1033. if (!string.IsNullOrEmpty(visit.CallId))
  1034. {
  1035. visit.VisitType = EVisitType.CallVisit;
  1036. }
  1037. if (visit.VisitType is null)
  1038. {
  1039. visit.VisitType = EVisitType.ArtificialVisit;
  1040. }
  1041. if (first != null)
  1042. {
  1043. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  1044. }
  1045. visit.OrgJudge = dto.OrgJudge;
  1046. visit.SeatJudge = dto.SeatJudge;
  1047. if (visit.OrgJudge == true || visit.SeatJudge == true)
  1048. {
  1049. visit.JudgeState = EJudgeState.Judging;
  1050. }
  1051. for (int i = 0; i < visit.OrderVisitDetails.Count; i++)
  1052. {
  1053. var detail = visit.OrderVisitDetails[i];
  1054. var detaildto = dto.VisitDetails.FirstOrDefault(x => x.Id == detail.Id);
  1055. if (detaildto != null)
  1056. {
  1057. if (visit.Order.SourceChannelCode != "RGDH" && detaildto.VisitTarget == EVisitTarget.Seat)
  1058. {
  1059. detaildto.SeatEvaluate = ESeatEvaluate.DefaultSatisfied;
  1060. }
  1061. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  1062. //计算甄别提起时限
  1063. visit.OrderVisitDetails[i].ScreenByEndTime = (await _expireTime.CalcEndTime(DateTime.Now, DateTime.Now, ETimeType.WorkDay, 2, 0, 0)).EndTime;
  1064. }
  1065. }
  1066. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  1067. await _orderVisitedDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  1068. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  1069. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  1070. await _publisher.PublishAsync(new UpdateOrderVisitNotify(visit.Adapt<OrderVisitNotifyDto>()), cancellationToken);
  1071. if (first != null)
  1072. {
  1073. //推省上
  1074. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  1075. new PublishVisitDto()
  1076. {
  1077. Order = orderDto,
  1078. No = visit.No,
  1079. VisitType = visit.VisitType,
  1080. VisitName = visit.CreatorName,
  1081. VisitTime = visit.VisitTime,
  1082. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  1083. AreaCode = visit.Order.AreaCode!,
  1084. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  1085. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  1086. ClientGuid = ""
  1087. }, cancellationToken: cancellationToken);
  1088. //推门户
  1089. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisitedWeb, new PublishVisitAllDto()
  1090. {
  1091. Id = visit.Id,
  1092. Order = orderDto,
  1093. OrderVisitDetails = _mapper.Map<List<VisitDetailDto>>(visit.OrderVisitDetails),
  1094. VisitName = _sessionContextProvider.SessionContext.UserName,
  1095. VisitTime = visit.VisitTime,
  1096. VisitType = visit.VisitType,
  1097. VisitState = visit.VisitState,
  1098. PublishTime = visit.PublishTime,
  1099. }, cancellationToken: cancellationToken);
  1100. }
  1101. if (first != null)
  1102. {
  1103. //写入质检
  1104. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, visit.Order.Id, visit.Id,
  1105. cancellationToken);
  1106. }
  1107. }
  1108. /// <summary>
  1109. /// 发送回访短信
  1110. /// </summary>
  1111. /// <param name="dto"></param>
  1112. /// <returns></returns>
  1113. /// <exception cref="NotImplementedException"></exception>
  1114. public async Task VisitPushSMSAsync(VisitSmsInDto dto, CancellationToken cancellationToken)
  1115. {
  1116. var orderVisitList = await _orderVisitRepository.Queryable()
  1117. .Includes(d => d.Order)
  1118. .Where(d => dto.Ids.Contains(d.Id) && (d.VisitState == EVisitState.WaitForVisit || d.VisitState == EVisitState.NoSatisfiedWaitForVisit || d.VisitState == EVisitState.SMSUnsatisfied))
  1119. .Select(d => new { d.Id, d.Order.SourceChannelCode, d.Order.Contact, d.Order.Password, d.No, d.OrderId, d.Order.Title, d.Order.FromName })
  1120. .ToListAsync(cancellationToken);
  1121. foreach (var item in orderVisitList)
  1122. {
  1123. var code = "1013";
  1124. if (item.SourceChannelCode == "ZGSSP") code = "1012";
  1125. var messageDto = new Share.Dtos.Push.MessageDto
  1126. {
  1127. PushBusiness = EPushBusiness.VisitSms,
  1128. ExternalId = item.Id,
  1129. OrderId = item.OrderId,
  1130. PushPlatform = EPushPlatform.Sms,
  1131. Remark = item.Title,
  1132. Name = item.FromName,
  1133. TemplateCode = code,
  1134. Params = new List<string>() { item.No, item.Password },
  1135. TelNumber = item.Contact,
  1136. };
  1137. await _mediator.Publish(new PushMessageNotify(messageDto), cancellationToken);
  1138. await _orderVisitRepository.Updateable()
  1139. .Where(m => m.Id == item.Id)
  1140. .SetColumns(m => m.VisitState == EVisitState.SMSVisiting)
  1141. // .SetColumns(m => m.VisitType == EVisitType.SmsVisit)
  1142. .SetColumns(m => m.EmployeeId == _sessionContextProvider.SessionContext.RequiredUserId)
  1143. .ExecuteCommandAsync(cancellationToken);
  1144. // 发送短信后推送一个 48小时的延迟消息队列. 当消息队列收到消息时, 判断用户是否回复了, 如果未回复短信就 默认满意
  1145. var delaySecond = _systemSettingCacheManager.DefaultVisitSmsDelaySecond;
  1146. await _capPublisher.PublishDelayAsync(
  1147. TimeSpan.FromSeconds(delaySecond),
  1148. EventNames.UpdateVisitDelaySms,
  1149. messageDto,
  1150. cancellationToken: cancellationToken);
  1151. }
  1152. }
  1153. //public async Task<List<OrderDto>> QueryOrdersAsync(QueryOrderDto dto, int queryIndex)
  1154. //{
  1155. // var query = QueryOrders(dto);
  1156. // var items = await query.ToFixedListAsync(queryIndex);
  1157. // var dtoItems = new List<OrderDto>();
  1158. // foreach (var item in items)
  1159. // {
  1160. // var orderDto = item.Adapt<OrderDto>();
  1161. // var visitEntity = item.OrderVisits
  1162. // .OrderByDescending(m => m.CreationTime)
  1163. // .FirstOrDefault();
  1164. // if (visitEntity != null)
  1165. // {
  1166. // var now = visitEntity?.NowEvaluate;
  1167. // if (now != null)
  1168. // {
  1169. // orderDto.OrgEvaluate = now;
  1170. // orderDto.OrgEvaluateValue = now.Value;
  1171. // }
  1172. // orderDto.SeatEvaluate = visitEntity.OrderVisitDetails.Where(m => m.VisitTarget == EVisitTarget.Seat)
  1173. // .FirstOrDefault()?.SeatEvaluate;
  1174. // }
  1175. // orderDto.OrderVisits = null;
  1176. // dtoItems.Add(orderDto);
  1177. // }
  1178. // return dtoItems;
  1179. //}
  1180. public ISugarQueryable<Order> QueryOrders(QueryOrderDto dto)
  1181. {
  1182. var isCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1183. var query = _orderRepository.Queryable();
  1184. if (!isCenter)
  1185. {
  1186. query.Where(d => SqlFunc.Subqueryable<WorkflowStep>()
  1187. .Where(step => step.ExternalId == d.Id &&
  1188. !string.IsNullOrEmpty(step.HandlerOrgId) &&
  1189. step.HandlerOrgId.StartsWith(_sessionContextProvider.SessionContext.RequiredOrgId)).Any());
  1190. }
  1191. query = query.Includes(x => x.OrderScreens);
  1192. //if (!_appOptions.Value.IsYiBin)
  1193. //{
  1194. // query = query.Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList())
  1195. // .Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList(), ovd => ovd.OrderVisitDetails);
  1196. //}
  1197. query = query
  1198. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!)) //标题
  1199. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), d => d.ProvinceNo.Contains(dto.ProvinceNo)) //省本地编号
  1200. .WhereIF(!string.IsNullOrEmpty(dto.ReceiveProvinceNo), d => d.ReceiveProvinceNo.Contains(dto.ReceiveProvinceNo)) //省编号
  1201. .WhereIF(dto.IsSecret.HasValue, d => d.IsSecret == dto.IsSecret.Value)
  1202. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No))//工单编码
  1203. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  1204. //.WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptTypeCode)) //受理类型
  1205. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.SourceChannelCode == dto.Channel)
  1206. //.WhereIF(dto.Channels.Any(), d => dto.Channels.Contains(d.SourceChannelCode)) //来源渠道
  1207. //.WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId)) //热点类型
  1208. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.Hotspot))
  1209. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), d => d.TransferPhone == dto.TransferPhone!) //转接号码
  1210. //.WhereIF(dto.OrgCodes.Any(), d => d.Workflow.Assigns.Any(s => dto.OrgCodes.Contains(s.OrgCode)))
  1211. //.WhereIF(dto.OrgCodes.Any(), d => dto.OrgCodes.Contains(d.ActualHandleOrgCode)) //接办部门
  1212. //.WhereIF(!string.IsNullOrEmpty(dto.OrgId), d => d.CurrentHandleOrgId == dto.OrgId)//接办部门
  1213. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  1214. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  1215. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName == dto.NameOrNo! || d.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  1216. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1217. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1218. //.WhereIF(dto.EmergencyLevels.Any(), d => dto.EmergencyLevels.Contains(d.EmergencyLevel)) //紧急程度
  1219. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  1220. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), d => d.Contact.Contains(dto.PhoneNo)) //联系电话
  1221. //.WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), d => d.PushTypeCode == dto.PushTypeCode) //推送分类
  1222. .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.OrderPushTypes.Any(opt => opt.PushTypeCode == dto.PushTypeCode)) //推送分类
  1223. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  1224. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  1225. //.WhereIF(dto.Statuses.Any(), d => dto.Statuses.Contains(d.Status)) //工单状态
  1226. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  1227. //.WhereIF(dto.Statuses.Any(d => d == EOrderStatus.SpecialToUnAccept), d => d.Status <= EOrderStatus.SpecialToUnAccept)
  1228. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandlerName), d => d.ActualHandlerName == dto.ActualHandlerName) //接办人
  1229. .WhereIF(dto.IsScreen == true, d => d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //有甄别
  1230. .WhereIF(dto.IsScreen == false, d => !d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //无甄别
  1231. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  1232. .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.FiledTime >= dto.ActualHandleTimeStart) //办结时间开始
  1233. .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.FiledTime <= dto.ActualHandleTimeEnd) //办结时间结束
  1234. .WhereIF(dto.IsOverTime == true,
  1235. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1236. (d.ExpiredTime < d.FiledTime && d.Status >= EOrderStatus.Filed)) //是 超期
  1237. .WhereIF(dto.IsOverTime == false,
  1238. d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1239. (d.ExpiredTime > d.FiledTime && d.Status >= EOrderStatus.Filed)) //否 超期
  1240. .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
  1241. .WhereIF(!string.IsNullOrEmpty(dto.FromName), d => d.FromName == dto.FromName) //来电人姓名
  1242. //.WhereIF(dto.AreaCodes.Any(), d => dto.AreaCodes.Contains(d.AreaCode)) //区域
  1243. //.WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)//区域
  1244. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") > 0,
  1245. d => d.AreaCode.StartsWith(SqlFunc.Substring(dto.AreaCode, 0, 4)))
  1246. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") <= 0, d => d.AreaCode.StartsWith(dto.AreaCode))
  1247. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, d => d.Source == ESource.ProvinceStraight)
  1248. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, d => d.Source != ESource.ProvinceStraight)
  1249. .WhereIF(!string.IsNullOrEmpty(dto.SensitiveWord), d => SqlFunc.JsonArrayAny(d.Sensitive, dto.SensitiveWord))
  1250. .WhereIF(dto.IsSensitiveWord.HasValue && dto.IsSensitiveWord == true,
  1251. d => d.Sensitive != null && SqlFunc.JsonArrayLength(d.Sensitive) > 0)
  1252. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  1253. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "1", d => d.Source == ESource.ProvinceStraight &&
  1254. d.SourceChannelCode == "SZMHD" && d.IsProvince == false) //政民互动直派
  1255. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "2", d => d.Source == ESource.ProvinceStraight &&
  1256. d.SourceChannelCode == "SZMHD" && d.IsProvince == true) //政民互动
  1257. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "3", d => d.Source == ESource.ProvinceStraight &&
  1258. d.SourceChannelCode == "S12345" && d.IsProvince == true) //省12345
  1259. .WhereIF(!string.IsNullOrEmpty(dto.ContentRetrieval),
  1260. d => d.Title.Contains(dto.ContentRetrieval) || d.Content.Contains(dto.ContentRetrieval) || d.FileOpinion.Contains(dto.ContentRetrieval) || d.ActualOpinion.Contains(dto.ContentRetrieval))
  1261. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == true, d => d.CurrentStepAcceptTime != null)
  1262. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == false, d => d.CurrentStepAcceptTime == null)
  1263. .WhereIF(dto.FiledType is FiledType.CenterFiled, d => d.FileOrgIsCenter == true)//d => d.ProcessType == EProcessType.Zhiban
  1264. .WhereIF(dto.FiledType is FiledType.OrgFiled, d => d.FileOrgIsCenter == false)//d => d.ProcessType == EProcessType.Jiaoban
  1265. .WhereIF(!string.IsNullOrEmpty(dto.OrderTagCode), d => d.OrderTagCode == dto.OrderTagCode)
  1266. .WhereIF(!string.IsNullOrEmpty(dto.FocusOnEvents), d => SqlFunc.SplitIn(d.FocusOnEvents, dto.FocusOnEvents))
  1267. .OrderByIF(string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)//默认排序时间为创建时间
  1268. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, d => d.No, OrderByType.Asc) //工单编号升序
  1269. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, d => d.No, OrderByType.Desc) //工单编号降序
  1270. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, d => d.IsProvince, OrderByType.Asc)//是否省工单升序
  1271. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, d => d.IsProvince, OrderByType.Desc)//是否省工单降序
  1272. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 0 }, d => d.ReTransactNum, OrderByType.Asc) //重办次数升序
  1273. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 1 }, d => d.ReTransactNum, OrderByType.Desc) //重办次数降序
  1274. .OrderByIF(dto is { SortField: "isUrgentText", SortRule: 0 }, d => d.IsUrgent, OrderByType.Asc) //是否紧急升序
  1275. .OrderByIF(dto is { SortField: "isUrgentText", SortRule: 1 }, d => d.IsUrgent, OrderByType.Desc) //是否紧急降序
  1276. .OrderByIF(dto is { SortField: "isSecret", SortRule: 0 }, d => d.IsSecret, OrderByType.Asc) //是否紧急升序
  1277. .OrderByIF(dto is { SortField: "isSecret", SortRule: 1 }, d => d.IsSecret, OrderByType.Desc) //是否紧急降序
  1278. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, d => d.CurrentStepName, OrderByType.Asc)//当前节点升序
  1279. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, d => d.CurrentStepName, OrderByType.Desc)//当前节点降序
  1280. .OrderByIF(dto is { SortField: "actualStepAcceptText", SortRule: 0 }, d => d.ActualHandleStepAcceptTime.HasValue, OrderByType.Asc) //受理情况升序
  1281. .OrderByIF(dto is { SortField: "actualStepAcceptText", SortRule: 1 }, d => d.ActualHandleStepAcceptTime.HasValue, OrderByType.Desc) //受理情况降序
  1282. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, d => d.Status, OrderByType.Asc) //工单状态升序
  1283. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, d => d.Status, OrderByType.Desc) //工单状态降序
  1284. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  1285. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  1286. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //超期时间升序
  1287. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //超期时间降序
  1288. .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, d => d.FiledTime, OrderByType.Asc) //办结时间升序
  1289. .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, d => d.FiledTime, OrderByType.Desc) //办结时间降序
  1290. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, d => d.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  1291. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, d => d.OrgLevelOneName, OrderByType.Desc) //一级部门降序
  1292. .OrderByIF(dto is { SortField: "orgLevelTwoName", SortRule: 0 }, d => d.OrgLevelTwoName, OrderByType.Asc) //二级部门升序
  1293. .OrderByIF(dto is { SortField: "orgLevelTwoName", SortRule: 1 }, d => d.OrgLevelTwoName, OrderByType.Desc) //二级部门降序
  1294. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, d => d.ActualHandleOrgName, OrderByType.Asc) //接办部门升序
  1295. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, d => d.ActualHandleOrgName, OrderByType.Desc) //接办部门降序
  1296. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, d => d.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  1297. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, d => d.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  1298. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, d => d.CounterSignType, OrderByType.Asc) //是否会签升序
  1299. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, d => d.CounterSignType, OrderByType.Desc) //是否会签降序
  1300. .OrderByIF(dto is { SortField: "hotspotSpliceName", SortRule: 0 }, d => d.HotspotSpliceName, OrderByType.Asc)//热点分类全称升序
  1301. .OrderByIF(dto is { SortField: "hotspotSpliceName", SortRule: 1 }, d => d.HotspotSpliceName, OrderByType.Desc) //热点分类全称降序
  1302. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, d => d.HotspotName, OrderByType.Asc) //热点分类升序
  1303. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, d => d.HotspotName, OrderByType.Desc) //热点分类降序
  1304. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, d => d.AcceptorName, OrderByType.Asc) //受理人升序
  1305. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, d => d.AcceptorName, OrderByType.Desc) //受理人降序
  1306. ;
  1307. return query;
  1308. }
  1309. /// <summary>
  1310. /// 未签收统计
  1311. /// </summary>
  1312. /// <param name="dto"></param>
  1313. /// <returns></returns>
  1314. public ISugarQueryable<Order, WorkflowStep> QueryUnsignedOrders(QueryUnsignedOrdersRequest dto)
  1315. {
  1316. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1317. return _orderRepository.Queryable()
  1318. .LeftJoin<WorkflowStep>((x, ws) => x.Id == ws.ExternalId)
  1319. .WhereIF(dto.StartTime.HasValue, (x, ws) => ws.CreationTime >= dto.StartTime)
  1320. .WhereIF(dto.EndTime.HasValue, (x, ws) => ws.CreationTime <= dto.EndTime)
  1321. .WhereIF(dto.Level == 0 && IsCenter == false, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1322. .WhereIF(dto.Level == 1, (x, ws) => ws.AcceptorOrgId == _sessionContextProvider.SessionContext.OrgId)
  1323. .WhereIF(dto.Level == 2, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1324. .WhereIF(dto.Signed == 0, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForAccept)
  1325. .WhereIF(dto.Signed == 1, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForHandle)
  1326. .Where((x, ws) => ws.CountersignPosition == Share.Enums.FlowEngine.ECountersignPosition.None && x.Status > EOrderStatus.WaitForAccept)
  1327. .OrderByDescending((x, ws) => ws.CreationTime);
  1328. }
  1329. /// <summary>
  1330. /// 信件来源统计
  1331. /// </summary>
  1332. /// <param name="dto"></param>
  1333. /// <returns></returns>
  1334. public ISugarQueryable<Order> QueryOrderSource(QueryOrderSourceRequest dto)
  1335. {
  1336. return _orderRepository.Queryable()
  1337. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  1338. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  1339. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1340. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1341. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1342. }
  1343. /// <summary>
  1344. /// 信件来源统计明细
  1345. /// </summary>
  1346. /// <param name="dto"></param>
  1347. /// <returns></returns>
  1348. public ISugarQueryable<Order> QueryOrderSourceDetail(QueryOrderSourceDetailRequest dto)
  1349. {
  1350. return _orderRepository.Queryable()
  1351. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), d => d.SourceChannel == dto.SourceChannel)
  1352. .WhereIF(dto.Time.HasValue, d => d.CreationTime.ToString("yyyy-MM-dd") == dto.Time.Value.ToString("yyyy-MM-dd"))
  1353. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1354. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1355. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1356. }
  1357. /// <summary>
  1358. /// 部门超期统计
  1359. /// </summary>
  1360. /// <param name="dto"></param>
  1361. /// <returns></returns>
  1362. public ISugarQueryable<OrderBiOrgDataListVo> QueryOrgDataList(ReportPagedRequest dto)
  1363. {
  1364. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  1365. //dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1366. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1367. var queryOrder = _systemOrganizeRepository.Queryable()
  1368. .LeftJoin<Order>((x, o) => x.Id == o.ActualHandleOrgCode)
  1369. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
  1370. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
  1371. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, o) => o.IdentityType == EIdentityType.Citizen)
  1372. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, o) => o.IdentityType == EIdentityType.Enterprise)
  1373. .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1374. .GroupBy((x, o) => new { x.Id, x.Name })
  1375. .Select((x, o) => new OrderBiOrgDataListVo
  1376. {
  1377. OrgName = x.Name,
  1378. OrgId = x.Id,
  1379. HandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status >= EOrderStatus.Filed && o.ExpiredTime < o.FiledTime, 1, 0)),
  1380. NoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status < EOrderStatus.Filed && o.ExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1381. }).MergeTable();
  1382. var queryCountersign = _workflowStepRepository.Queryable()
  1383. .Where(x => x.CountersignPosition != ECountersignPosition.None)
  1384. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  1385. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  1386. .GroupBy(x => x.HandlerOrgId)
  1387. .Select(x => new OrderBiOrgDataListVo
  1388. {
  1389. OrgId = x.HandlerOrgId,
  1390. CounterHandlerExtendedNum =
  1391. SqlFunc.AggregateSum(
  1392. SqlFunc.IIF(x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime, 1, 0)),
  1393. CounterNoHandlerExtendedNum =
  1394. SqlFunc.AggregateSum(SqlFunc.IIF(
  1395. x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1396. }).MergeTable();
  1397. var query =
  1398. _systemOrganizeRepository.Queryable()
  1399. .LeftJoin(queryOrder, (x, or) => x.Id == or.OrgId)
  1400. .LeftJoin(queryCountersign, (x, or, co) => x.Id == co.OrgId)
  1401. //.LeftJoin<SystemOrganize>((or, co, so) => or.OrgId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == so.Id)
  1402. .LeftJoin<SystemOrganize>((x, or, co, so) => or.OrgId == so.Id && so.Level == 1)
  1403. .GroupBy((x, or, co, so) => new { so.Id, so.Name })
  1404. .Select((x, or, co, so) => new OrderBiOrgDataListVo
  1405. {
  1406. OrgName = so.Name,
  1407. OrgId = so.Id,
  1408. HandlerExtendedNum = SqlFunc.AggregateSum(or.HandlerExtendedNum),
  1409. NoHandlerExtendedNum = SqlFunc.AggregateSum(or.NoHandlerExtendedNum),
  1410. CounterHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterHandlerExtendedNum),
  1411. CounterNoHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterNoHandlerExtendedNum)
  1412. }).MergeTable();
  1413. query = query.WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrgName.Contains(dto.Keyword!))
  1414. .Where(x => x.OrgName != null).Where(x =>
  1415. x.HandlerExtendedNum > 0 || x.NoHandlerExtendedNum > 0 || x.CounterHandlerExtendedNum > 0 || x.CounterNoHandlerExtendedNum > 0);
  1416. switch (dto.SortField)
  1417. {
  1418. case "handlerExtendedNum":
  1419. query = dto.SortRule is 0 ? query.OrderBy(x => x.HandlerExtendedNum) : query.OrderByDescending(x => x.HandlerExtendedNum);
  1420. break;
  1421. case "counterHandlerExtendedNum":
  1422. query = dto.SortRule is 0
  1423. ? query.OrderBy(x => x.CounterHandlerExtendedNum)
  1424. : query.OrderByDescending(x => x.CounterHandlerExtendedNum);
  1425. break;
  1426. case "noHandlerExtendedNum":
  1427. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoHandlerExtendedNum) : query.OrderByDescending(x => x.NoHandlerExtendedNum);
  1428. break;
  1429. case "counterNoHandlerExtendedNum":
  1430. query = dto.SortRule is 0
  1431. ? query.OrderBy(x => x.CounterNoHandlerExtendedNum)
  1432. : query.OrderByDescending(x => x.CounterNoHandlerExtendedNum);
  1433. break;
  1434. }
  1435. return query;
  1436. }
  1437. /// <summary>
  1438. /// 部门超期统计明细
  1439. /// </summary>
  1440. /// <param name="dto"></param>
  1441. /// <returns></returns>
  1442. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListDetailRequest dto)
  1443. {
  1444. var quer = _orderRepository.Queryable()
  1445. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1446. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1447. //.WhereIF(dto.Statuses.Any(), x => dto.Statuses.Contains(x.Status)) //工单状态
  1448. .WhereIF(dto.QueryType == 1, (x, so) => x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) //业务已办超期
  1449. .WhereIF(dto.QueryType == 3, (x, so) => x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()) //业务待办超期
  1450. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, so) => x.IdentityType == EIdentityType.Citizen)
  1451. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, so) => x.IdentityType == EIdentityType.Enterprise)
  1452. .WhereIF(dto.QueryType == 5, (x, so) =>
  1453. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1454. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1455. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.ActualHandleOrgCode == dto.OrgCode)
  1456. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1457. if (dto.QueryType is 2 or 4)
  1458. {
  1459. var queryCountersign = _workflowStepRepository.Queryable()
  1460. .Includes(x => x.Workflow)
  1461. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1462. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1463. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1464. .WhereIF(dto.QueryType == 2,
  1465. (x, so) => x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) //会签已办超期
  1466. .WhereIF(dto.QueryType == 4,
  1467. (x, so) => x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()) //会签待办超期
  1468. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.HandlerOrgId == dto.OrgCode)
  1469. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1470. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1471. quer = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1472. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() })
  1473. .WhereIF(!string.IsNullOrEmpty(dto.No), o => o.No == dto.No);
  1474. //quer = _orderRepository.UnionAll(quer, queryCountersignOrder);
  1475. }
  1476. return quer;
  1477. }
  1478. /// <summary>
  1479. /// 部门超期统计明细
  1480. /// </summary>
  1481. /// <param name="dto"></param>
  1482. /// <returns></returns>
  1483. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListAllDetailRequest dto)
  1484. {
  1485. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1486. var quer = _orderRepository.Queryable()
  1487. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1488. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1489. .WhereIF(dto.Statuses.Any(), (x, so) => dto.Statuses.Contains(x.Status)) //工单状态
  1490. .WhereIF(dto.ExpiredType is 2, (x, so) => x.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1491. .Where((x, so) =>
  1492. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1493. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1494. .WhereIF(IsCenter == false, (x, so) => x.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1495. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), (x, so) => x.AcceptorOrgName == dto.OrgName)
  1496. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1497. var queryCountersign = _workflowStepRepository.Queryable()
  1498. .Includes(x => x.Workflow)
  1499. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1500. .LeftJoin<Order>((x, so, o) => x.ExternalId == o.Id)
  1501. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1502. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1503. .Where((x, so) => (x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) ||
  1504. (x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()))
  1505. .WhereIF(IsCenter == false, (x, so) => x.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId)
  1506. .WhereIF(dto.ExpiredType is 2, (x, so, o) => o.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1507. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1508. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1509. var queryCountersignOrder = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1510. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() });
  1511. quer = _orderRepository.UnionAll(quer, queryCountersignOrder).MergeTable()
  1512. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id)
  1513. .WhereIF(!string.IsNullOrEmpty(dto.No), (x, so) => x.No == dto.No);
  1514. return quer;
  1515. }
  1516. /// <summary>
  1517. /// 回退错件统计
  1518. /// </summary>
  1519. /// <param name="dto"></param>
  1520. /// <returns></returns>
  1521. public ISugarQueryable<OrderReTransactVo> OrderReTransact(QueryOrderReTransactRequest dto)
  1522. {
  1523. return _orderSpecialDetailRepository.Queryable()
  1524. .Includes(x => x.OrderSpecial)
  1525. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1526. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack)
  1527. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1528. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
  1529. .GroupBy(x => new { Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"), x.OrgId, x.OrgName })
  1530. .Select(x => new OrderReTransactVo
  1531. {
  1532. Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"),
  1533. OrgId = x.OrgId,
  1534. OrgName = x.OrgName,
  1535. Num = SqlFunc.AggregateCount(1)
  1536. }).MergeTable()
  1537. .OrderByIF(dto.SortRule is 0, x => x.Num, OrderByType.Asc)
  1538. .OrderByIF(dto.SortRule is 1, x => x.Num, OrderByType.Desc);
  1539. ;
  1540. }
  1541. /// <summary>
  1542. /// 回退错件明细统计
  1543. /// </summary>
  1544. /// <param name="dto"></param>
  1545. /// <returns></returns>
  1546. public ISugarQueryable<OrderSpecialDetail> QueryOrderSourceDetail(QueryOrderReTransactDetailRequest dto)
  1547. {
  1548. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
  1549. throw UserFriendlyException.SameMessage("请选择时间!");
  1550. return _orderSpecialDetailRepository.Queryable()
  1551. .Includes(x => x.OrderSpecial, s => s.Order)
  1552. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1553. .WhereIF(!string.IsNullOrEmpty(dto.ErrorName), x => x.ErrorName.Contains(dto.ErrorName!))
  1554. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderSpecial!.Order!.No!.Contains(dto.No!))
  1555. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack)
  1556. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1557. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime);
  1558. }
  1559. /// <summary>
  1560. /// 部门满意度统计
  1561. /// </summary>
  1562. /// <returns></returns>
  1563. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgSatisfactionStatistics(PagedKeywordSonRequest dto)
  1564. {
  1565. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1566. var list = _orderVisitDetailRepository.Queryable()
  1567. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1568. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  1569. .WhereIF(string.IsNullOrEmpty(dto.OrgName) == false, x => x.VisitOrgName.Contains(dto.OrgName))
  1570. .WhereIF(string.IsNullOrEmpty(dto.LineNum) == false, x => x.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1571. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, x => x.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1572. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, x => x.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1573. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1574. .WhereIF(dto.VisitType != null, x => x.OrderVisit.VisitType == dto.VisitType);
  1575. var data = new List<VisitAndOrgSatisfactionStatisticsDto>();
  1576. if (IsCenter && list != null)
  1577. {
  1578. data = await list.GroupBy(x => new
  1579. {
  1580. VisitOrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
  1581. })
  1582. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1583. {
  1584. OrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1585. TotalSumCount =
  1586. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1587. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1588. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1589. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1590. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1591. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1592. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1593. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1594. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1595. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1596. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1597. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1598. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1599. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1600. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1601. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1602. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1603. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1604. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1605. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1606. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1607. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1608. })
  1609. .MergeTable()
  1610. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1611. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1612. {
  1613. OrgName = o.Name,
  1614. OrgCode = it.OrgCode,
  1615. OrgType = o.OrgType,
  1616. TotalSumCount = it.TotalSumCount,
  1617. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1618. SatisfiedCount = it.SatisfiedCount, //满意数
  1619. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1620. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1621. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1622. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1623. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1624. })
  1625. .ToListAsync();
  1626. }
  1627. else
  1628. {
  1629. data = await list.GroupBy(x => new
  1630. {
  1631. x.VisitOrgCode
  1632. })
  1633. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1634. {
  1635. OrgCode = x.VisitOrgCode,
  1636. TotalSumCount =
  1637. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1638. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1639. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1640. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1641. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1642. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1643. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1644. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1645. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1646. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1647. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1648. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1649. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1650. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1651. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1652. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1653. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1654. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1655. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1656. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1657. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1658. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1659. })
  1660. .MergeTable()
  1661. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1662. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1663. {
  1664. OrgName = o.Name,
  1665. OrgCode = it.OrgCode,
  1666. OrgType = o.OrgType,
  1667. TotalSumCount = it.TotalSumCount,
  1668. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1669. SatisfiedCount = it.SatisfiedCount, //满意数
  1670. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1671. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1672. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1673. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1674. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1675. })
  1676. .ToListAsync();
  1677. }
  1678. return data;
  1679. }
  1680. /// <summary>
  1681. /// 子部门满意度
  1682. /// </summary>
  1683. /// <returns></returns>
  1684. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgStatisfactionOrgDetail(PagedKeywordSonRequest dto)
  1685. {
  1686. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1687. var list = await _systemOrganizeRepository.Queryable().Where(x => x.ParentId == dto.OrgCode)
  1688. .LeftJoin<OrderVisitDetail>((x, it) => x.Id == it.VisitOrgCode)
  1689. .Where((x, it) => it.OrderVisit.VisitTime >= dto.StartTime.Value && it.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1690. it.VisitTarget == EVisitTarget.Org && it.OrderVisit.VisitState == EVisitState.Visited)
  1691. .WhereIF(dto.OrgCode == "001", (x, it) => it.VisitOrgCode == dto.OrgCode)
  1692. .WhereIF(dto.OrgCode != "001", (x, it) => it.VisitOrgCode.StartsWith(dto.OrgCode))
  1693. .WhereIF(!string.IsNullOrEmpty(dto.LineNum), (x, it) => it.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1694. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1695. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1696. .WhereIF(IsCenter == false, (x, it) => it.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1697. .WhereIF(dto.VisitType != null, (x, it) => it.OrderVisit.VisitType == dto.VisitType)
  1698. .GroupBy((x, it) => new
  1699. {
  1700. VisitOrgCode = it.VisitOrgCode
  1701. })
  1702. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1703. {
  1704. OrgCode = it.VisitOrgCode,
  1705. TotalSumCount = SqlFunc.AggregateCount(it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("9"))),
  1706. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1707. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "5", 1, 0)),
  1708. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1709. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1710. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "4", 1, 0)),
  1711. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1712. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1713. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1714. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1715. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1716. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "0", 1, 0)),
  1717. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1718. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1719. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "2", 1, 0)),
  1720. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1721. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1722. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "7", 1, 0)),
  1723. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1724. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1725. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "6", 1, 0)),
  1726. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "6", 1, 0))) //未接通
  1727. })
  1728. .MergeTable()
  1729. .LeftJoin<SystemOrganize>((x, it) => x.OrgCode == it.Id)
  1730. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1731. {
  1732. OrgName = it.Name,
  1733. OrgCode = x.OrgCode,
  1734. OrgType = it.OrgType,
  1735. TotalSumCount = x.TotalSumCount,
  1736. VerySatisfiedCount = x.VerySatisfiedCount, //非常满意数
  1737. SatisfiedCount = x.SatisfiedCount, //满意数
  1738. RegardedAsSatisfiedCount = x.RegardedAsSatisfiedCount, //视为满意
  1739. DefaultSatisfiedCount = x.DefaultSatisfiedCount, //默认满意
  1740. NoSatisfiedCount = x.NoSatisfiedCount, //不满意
  1741. NoEvaluateCount = x.NoEvaluateCount, //未做评价
  1742. NoPutThroughCount = x.NoPutThroughCount, //未接通
  1743. })
  1744. .ToListAsync();
  1745. return list;
  1746. }
  1747. /// <summary>
  1748. /// 热点区域统计
  1749. /// </summary>
  1750. /// <param name="dto"></param>
  1751. /// <returns></returns>
  1752. public async Task<(List<SystemArea> area, object items)> HotspotAndAreaStatistics(HotspotAndAreaStatisticsReq dto)
  1753. {
  1754. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  1755. var endIndex = (2 * dto.HotspotLevel).ToString();
  1756. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  1757. .Select(x => new
  1758. {
  1759. HotspotId = x.Id,
  1760. HotspotName = x.HotSpotFullName,
  1761. }).MergeTable();
  1762. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1763. .Select(x => new
  1764. {
  1765. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  1766. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1767. }).MergeTable();
  1768. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  1769. .GroupBy((it, o) => new
  1770. {
  1771. it.HotspotId,
  1772. it.HotspotName,
  1773. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1774. })
  1775. .OrderBy((it, o) => it.HotspotId)
  1776. .Select((it, o) => new
  1777. {
  1778. HotspotId = it.HotspotId,
  1779. HotspotName = it.HotspotName,
  1780. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1781. Count = SqlFunc.AggregateCount(it.HotspotId)
  1782. }).MergeTable();
  1783. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  1784. .GroupBy((pp, dd) => new
  1785. {
  1786. HotspotId = dd.HotspotId,
  1787. HotspotName = dd.HotspotName,
  1788. AreaCode = pp.Id,
  1789. AreaName = pp.AreaName,
  1790. })
  1791. .OrderBy((pp, dd) => dd.HotspotId)
  1792. .Select((pp, dd) => new
  1793. {
  1794. HotspotId = dd.HotspotId,
  1795. HotspotName = dd.HotspotName,
  1796. AreaCode = pp.Id,
  1797. AreaName = pp.AreaName,
  1798. Count = SqlFunc.AggregateSum(dd.Count)
  1799. }).ToPivotListAsync(q => q.AreaCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  1800. var areaTitleList = await _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id)
  1801. .ToListAsync();
  1802. return (areaTitleList, returnList);
  1803. }
  1804. /// <summary>
  1805. /// 热点区域统计--导出
  1806. /// </summary>
  1807. /// <param name="dto"></param>
  1808. /// <returns></returns>
  1809. public async Task<DataTable> HotspotAndAreaStatisticsExport(HotspotAndAreaStatisticsReq dto)
  1810. {
  1811. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  1812. var endIndex = (2 * dto.HotspotLevel).ToString();
  1813. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  1814. .Select(x => new
  1815. {
  1816. HotspotId = x.Id,
  1817. HotspotName = x.HotSpotFullName,
  1818. }).MergeTable();
  1819. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1820. .Select(x => new
  1821. {
  1822. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  1823. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1824. }).MergeTable();
  1825. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  1826. .GroupBy((it, o) => new
  1827. {
  1828. it.HotspotId,
  1829. it.HotspotName,
  1830. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1831. })
  1832. .OrderBy((it, o) => it.HotspotId)
  1833. .Select((it, o) => new
  1834. {
  1835. HotspotId = it.HotspotId,
  1836. HotspotName = it.HotspotName,
  1837. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1838. Count = SqlFunc.AggregateCount(it.HotspotId)
  1839. }).MergeTable();
  1840. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  1841. .GroupBy((pp, dd) => new
  1842. {
  1843. HotspotId = dd.HotspotId,
  1844. HotspotName = dd.HotspotName,
  1845. AreaCode = pp.Id,
  1846. AreaName = pp.AreaName,
  1847. })
  1848. .OrderBy((pp, dd) => dd.HotspotId)
  1849. .Select((pp, dd) => new
  1850. {
  1851. HotspotId = dd.HotspotId,
  1852. HotspotName = dd.HotspotName,
  1853. AreaCode = pp.Id,
  1854. AreaName = pp.AreaName,
  1855. Count = SqlFunc.AggregateSum(dd.Count)
  1856. }).ToPivotTableAsync(q => q.AreaName, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  1857. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  1858. return returnList;
  1859. }
  1860. public DataTable InitHotspotTable(DataTable dt, List<string> AddColumnName, int HotspotLevel)
  1861. {
  1862. //修改列名
  1863. if (dt.Columns.Contains("HotspotName"))
  1864. dt.Columns["HotspotName"].ColumnName = "一级热点";
  1865. //增加小计
  1866. DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
  1867. dt.Columns.Add(totalColumn);
  1868. if (dt.Columns.Contains("Column1"))
  1869. dt.Columns.Remove("Column1");
  1870. //计算小计
  1871. for (int i = 0; i < dt.Rows.Count; i++)
  1872. {
  1873. int sumcount = 0;
  1874. for (int j = 1; j < dt.Columns.Count - 1; j++)
  1875. {
  1876. sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
  1877. }
  1878. dt.Rows[i][dt.Columns.Count - 1] = sumcount;
  1879. }
  1880. //增加合计
  1881. DataRow totalRow = dt.NewRow();
  1882. if (dt.Columns[0].ColumnName == "HotspotName") totalRow["HotspotName"] = "合计";
  1883. else totalRow["一级热点"] = "合计";
  1884. for (int i = 1; i < dt.Columns.Count; i++)
  1885. {
  1886. int sumcount = 0;
  1887. for (int j = 0; j < dt.Rows.Count; j++)
  1888. {
  1889. sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
  1890. }
  1891. totalRow[i] = sumcount;
  1892. }
  1893. dt.Rows.Add(totalRow);
  1894. //创建新表
  1895. DataTable dt2 = new DataTable();
  1896. //添加表头
  1897. foreach (var item in AddColumnName)
  1898. {
  1899. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  1900. {
  1901. dt2.Columns.Add("一级热点");
  1902. if (HotspotLevel == 2)
  1903. {
  1904. dt2.Columns.Add("二级热点");
  1905. }
  1906. else if (HotspotLevel == 3)
  1907. {
  1908. dt2.Columns.Add("二级热点");
  1909. dt2.Columns.Add("三级热点");
  1910. }
  1911. else if (HotspotLevel == 4)
  1912. {
  1913. dt2.Columns.Add("二级热点");
  1914. dt2.Columns.Add("三级热点");
  1915. dt2.Columns.Add("四级热点");
  1916. }
  1917. }
  1918. else
  1919. {
  1920. //if (dt.Columns.Contains(item))
  1921. dt2.Columns.Add(item);
  1922. }
  1923. }
  1924. //处理数据
  1925. foreach (DataRow sourceRow in dt.Rows)
  1926. {
  1927. if (sourceRow["一级热点"].ToString() == "")
  1928. {
  1929. continue;
  1930. }
  1931. DataRow targetRow = dt2.NewRow();
  1932. foreach (var item in AddColumnName)
  1933. {
  1934. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  1935. {
  1936. targetRow["一级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[0];
  1937. if (HotspotLevel == 2)
  1938. {
  1939. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  1940. }
  1941. else if (HotspotLevel == 3)
  1942. {
  1943. try
  1944. {
  1945. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  1946. }
  1947. catch
  1948. {
  1949. targetRow["二级热点"] = "";
  1950. }
  1951. try
  1952. {
  1953. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  1954. }
  1955. catch
  1956. {
  1957. targetRow["三级热点"] = "";
  1958. }
  1959. }
  1960. else if (HotspotLevel == 4)
  1961. {
  1962. try
  1963. {
  1964. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  1965. }
  1966. catch
  1967. {
  1968. targetRow["二级热点"] = "";
  1969. }
  1970. try
  1971. {
  1972. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  1973. }
  1974. catch
  1975. {
  1976. targetRow["三级热点"] = "";
  1977. }
  1978. try
  1979. {
  1980. targetRow["四级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[3];
  1981. }
  1982. catch
  1983. {
  1984. targetRow["四级热点"] = "";
  1985. }
  1986. }
  1987. }
  1988. else
  1989. {
  1990. try
  1991. {
  1992. targetRow[item] = sourceRow[item];
  1993. }
  1994. catch
  1995. {
  1996. targetRow[item] = 0;
  1997. }
  1998. }
  1999. }
  2000. dt2.Rows.Add(targetRow);
  2001. }
  2002. return dt2;
  2003. }
  2004. /// <summary>
  2005. /// 热点类型满意度统计
  2006. /// </summary>
  2007. /// <returns></returns>
  2008. public async Task<List<VisitAndHotspotSatisfactionStatisticsDto>> VisitAndHotspotSatisfactionStatistics(VisitAndHotspotPagedKeywordRequest dto)
  2009. {
  2010. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  2011. var list = _orderVisitDetailRepository.Queryable()
  2012. .Includes(x => x.OrderVisit, v => v.Order)
  2013. .InnerJoin<Hotspot>((x, h) =>
  2014. h.Id == x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")) &&
  2015. h.ParentId == null)
  2016. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  2017. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  2018. .WhereIF(string.IsNullOrEmpty(dto.HotspotName) == false, (x, h) => h.HotSpotName == dto.HotspotName)
  2019. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  2020. .WhereIF(dto.TypeId == 1, x => x.OrgProcessingResults != null)
  2021. .WhereIF(dto.TypeId == 2, x => x.OrgHandledAttitude != null);
  2022. var data = new List<VisitAndHotspotSatisfactionStatisticsDto>();
  2023. if (IsCenter && list != null)
  2024. {
  2025. data = await list.GroupBy((x, h) => new
  2026. {
  2027. HotspotName = h.HotSpotName,
  2028. HotspotId = h.Id
  2029. })
  2030. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  2031. {
  2032. HotspotName = h.HotSpotName,
  2033. HotspotId = h.Id,
  2034. TotalSumCount =
  2035. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  2036. SqlFunc.MappingColumn<int>("2"))),
  2037. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2038. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  2039. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  2040. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2041. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  2042. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  2043. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2044. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  2045. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  2046. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2047. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  2048. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  2049. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2050. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  2051. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  2052. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  2053. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  2054. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  2055. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  2056. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  2057. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  2058. })
  2059. .ToListAsync();
  2060. }
  2061. else
  2062. {
  2063. data = await list.GroupBy((x, h) => new
  2064. {
  2065. HotspotName = h.HotSpotName,
  2066. HotspotId = h.Id
  2067. })
  2068. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  2069. {
  2070. HotspotName = h.HotSpotName,
  2071. HotspotId = h.Id,
  2072. TotalSumCount =
  2073. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  2074. SqlFunc.MappingColumn<int>("2"))),
  2075. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2076. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  2077. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  2078. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2079. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  2080. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  2081. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2082. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  2083. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  2084. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2085. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  2086. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  2087. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2088. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  2089. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  2090. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  2091. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  2092. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  2093. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  2094. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  2095. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  2096. })
  2097. .ToListAsync();
  2098. }
  2099. return data;
  2100. }
  2101. /// <summary>
  2102. /// 热点满意度明细统计
  2103. /// </summary>
  2104. /// <param name="dto"></param>
  2105. /// <returns></returns>
  2106. public ISugarQueryable<OrderVisitDetail> VisitAndHotspotSatisfactionDetail(VisitAndHotspotPagedKeywordRequest dto)
  2107. {
  2108. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  2109. var key = string.Empty;
  2110. if (!string.IsNullOrEmpty(dto.TitleCode))
  2111. {
  2112. switch (dto.TitleCode)
  2113. {
  2114. case "verySatisfiedCount":
  2115. key = "5";
  2116. break;
  2117. case "satisfiedCount":
  2118. key = "4";
  2119. break;
  2120. case "regardedAsSatisfiedCount":
  2121. key = "-1";
  2122. break;
  2123. case "defaultSatisfiedCount":
  2124. key = "0";
  2125. break;
  2126. case "noSatisfiedCount":
  2127. key = "2";
  2128. break;
  2129. case "noEvaluateCount":
  2130. key = "7";
  2131. break;
  2132. case "noPutThroughCount":
  2133. key = "6";
  2134. break;
  2135. }
  2136. }
  2137. return _orderVisitDetailRepository.Queryable()
  2138. .Includes(x => x.OrderVisit, o => o.Order)
  2139. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime && x.OrderVisit.VisitTime <= dto.EndTime && x.VisitTarget == EVisitTarget.Org &&
  2140. x.OrderVisit.VisitState == EVisitState.Visited)
  2141. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), x => x.OrderVisit.Order.Hotspot.HotSpotFullName.StartsWith(dto.HotspotName))
  2142. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  2143. .WhereIF(dto.TypeId is 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == key)
  2144. .WhereIF(dto.TypeId is 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == key);
  2145. }
  2146. /// <summary>
  2147. /// 话务员办件统计
  2148. /// </summary>
  2149. /// <param name="dto"></param>
  2150. /// <returns></returns>
  2151. public ISugarQueryable<OrderBiCentreDataListVo> CentreDataList(ReportPagedRequest dto)
  2152. {
  2153. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  2154. var query = _orderRepository.Queryable(false, false, false)
  2155. .WhereIF(dto.StartTime.HasValue, it => it.CreationTime >= dto.StartTime)
  2156. .WhereIF(dto.EndTime.HasValue, it => it.CreationTime <= dto.EndTime)
  2157. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), it => it.SignerName.Contains(dto.Keyword!))
  2158. .GroupBy(it => new { it.SignerId, it.SignerName })
  2159. .Select(it => new OrderBiCentreDataListVo
  2160. {
  2161. UserName = it.SignerName,
  2162. UserId = it.SignerId,
  2163. //Subtotal = SqlFunc.AggregateCount(x.AcceptorId),
  2164. CentreArchive =
  2165. SqlFunc.AggregateSum(
  2166. SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效", 1, 0)), //中心归档件
  2167. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && (it.FileUserRole == EFileUserType.Org || it.FileUserRole == EFileUserType.Dispatch), 1, 0)), //转办信件
  2168. CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(
  2169. it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  2170. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  2171. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed)), 1, 0)),
  2172. NoCentreCareOf =
  2173. SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType != "无效" && (it.Status <= EOrderStatus.HandOverToUnAccept), 1,
  2174. 0)), //坐席待办 //中心领导?市领导? 是否在统计条件中
  2175. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Jiaoban, 1, 0)),
  2176. //NoCentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300 && x.ExpiredTime > x.FiledTime, 1, 0)),
  2177. Invalid = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType == "无效", 1, 0)),
  2178. Repeat = SqlFunc.AggregateSum(SqlFunc.IIF(it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0, 1, 0)),
  2179. Subtotal = SqlFunc.AggregateSum(SqlFunc.IIF(
  2180. (it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效") ||
  2181. (it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  2182. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  2183. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed))) ||
  2184. (it.Status <= EOrderStatus.HandOverToUnAccept) || it.AcceptType == "无效" ||
  2185. (it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0), 1, 0))
  2186. }).MergeTable();
  2187. switch (dto.SortField)
  2188. {
  2189. case "centreArchive":
  2190. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreArchive) : query.OrderByDescending(x => x.CentreArchive);
  2191. break;
  2192. case "centreCareOf":
  2193. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreCareOf) : query.OrderByDescending(x => x.CentreCareOf);
  2194. break;
  2195. case "noCentreCareOf":
  2196. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoCentreCareOf) : query.OrderByDescending(x => x.NoCentreCareOf);
  2197. break;
  2198. case "invalid":
  2199. query = dto.SortRule is 0 ? query.OrderBy(x => x.Invalid) : query.OrderByDescending(x => x.Invalid);
  2200. break;
  2201. case "repeat":
  2202. query = dto.SortRule is 0 ? query.OrderBy(x => x.Repeat) : query.OrderByDescending(x => x.Repeat);
  2203. break;
  2204. case "subtotal":
  2205. query = dto.SortRule is 0 ? query.OrderBy(x => x.Subtotal) : query.OrderByDescending(x => x.Subtotal);
  2206. break;
  2207. }
  2208. if (string.IsNullOrEmpty(dto.SortField))
  2209. {
  2210. query = query.OrderByDescending(x => x.Subtotal);
  2211. }
  2212. return query;
  2213. }
  2214. /// <summary>
  2215. /// 热点受理类型统计
  2216. /// </summary>
  2217. /// <param name="dto"></param>
  2218. /// <returns></returns>
  2219. public async Task<(List<SystemDicData> acceptTypes, object items)> HotspotAndAcceptTypeStatistics(HotspotAndAcceptTypeStatisticsReq dto)
  2220. {
  2221. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2222. var endIndex = (2 * dto.HotspotLevel).ToString();
  2223. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2224. .Select(x => new
  2225. {
  2226. HotspotId = x.Id,
  2227. HotspotName = x.HotSpotFullName,
  2228. }).MergeTable();
  2229. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2230. .Select(x => new
  2231. {
  2232. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2233. AcceptTypeCode = x.AcceptTypeCode,
  2234. }).MergeTable();
  2235. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2236. .GroupBy((it, o) => new
  2237. {
  2238. it.HotspotId,
  2239. it.HotspotName,
  2240. AcceptTypeCode = o.AcceptTypeCode,
  2241. })
  2242. .OrderBy((it, o) => it.HotspotId)
  2243. .Select((it, o) => new
  2244. {
  2245. HotspotId = it.HotspotId,
  2246. HotspotName = it.HotspotName,
  2247. AcceptTypeCode = o.AcceptTypeCode,
  2248. Count = SqlFunc.AggregateCount(it.HotspotId)
  2249. }).MergeTable();
  2250. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2251. .GroupBy((pp, dd) => new
  2252. {
  2253. HotspotId = dd.HotspotId,
  2254. HotspotName = dd.HotspotName,
  2255. AcceptTypeCode = pp.DicDataValue,
  2256. AcceptType = pp.DicDataName,
  2257. })
  2258. .OrderBy((pp, dd) => dd.HotspotId)
  2259. .Select((pp, dd) => new
  2260. {
  2261. HotspotId = dd.HotspotId,
  2262. HotspotName = dd.HotspotName,
  2263. AcceptTypeCode = pp.DicDataValue,
  2264. AcceptType = pp.DicDataName,
  2265. Count = SqlFunc.AggregateSum(dd.Count)
  2266. }).ToPivotListAsync(q => q.AcceptTypeCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  2267. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  2268. return (titleList, returnList);
  2269. }
  2270. /// <summary>
  2271. /// 热点受理类型统计--导出
  2272. /// </summary>
  2273. /// <param name="dto"></param>
  2274. /// <returns></returns>
  2275. public async Task<DataTable> HotspotAndAcceptTypeStatisticsExport(HotspotAndAcceptTypeStatisticsReq dto)
  2276. {
  2277. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2278. var endIndex = (2 * dto.HotspotLevel).ToString();
  2279. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2280. .Select(x => new
  2281. {
  2282. HotspotId = x.Id,
  2283. HotspotName = x.HotSpotFullName,
  2284. }).MergeTable();
  2285. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2286. .Select(x => new
  2287. {
  2288. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2289. AcceptTypeCode = x.AcceptTypeCode,
  2290. }).MergeTable();
  2291. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2292. .GroupBy((it, o) => new
  2293. {
  2294. it.HotspotId,
  2295. it.HotspotName,
  2296. AcceptTypeCode = o.AcceptTypeCode,
  2297. })
  2298. .OrderBy((it, o) => it.HotspotId)
  2299. .Select((it, o) => new
  2300. {
  2301. HotspotId = it.HotspotId,
  2302. HotspotName = it.HotspotName,
  2303. AcceptTypeCode = o.AcceptTypeCode,
  2304. Count = SqlFunc.AggregateCount(it.HotspotId)
  2305. }).MergeTable();
  2306. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2307. .GroupBy((pp, dd) => new
  2308. {
  2309. HotspotId = dd.HotspotId,
  2310. HotspotName = dd.HotspotName,
  2311. AcceptTypeCode = pp.DicDataValue,
  2312. AcceptType = pp.DicDataName,
  2313. })
  2314. .OrderBy((pp, dd) => dd.HotspotId)
  2315. .Select((pp, dd) => new
  2316. {
  2317. HotspotId = dd.HotspotId,
  2318. HotspotName = dd.HotspotName,
  2319. AcceptTypeCode = pp.DicDataValue,
  2320. AcceptType = pp.DicDataName,
  2321. Count = SqlFunc.AggregateSum(dd.Count)
  2322. }).ToPivotTableAsync(q => q.AcceptTypeCode, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  2323. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  2324. return returnList;
  2325. }
  2326. /// <summary>
  2327. /// 热点受理类型统计明细
  2328. /// </summary>
  2329. /// <param name="dto"></param>
  2330. /// <returns></returns>
  2331. public ISugarQueryable<Order> HotspotAndAcceptTypeStatisticsDetail(HotspotAndAcceptTypeStatisticsDetailReq dto)
  2332. {
  2333. var query = _orderRepository.Queryable()
  2334. .Where(x => x.HotspotId.StartsWith(dto.HotspotId) && x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2335. .WhereIF(!string.IsNullOrEmpty(dto.AcceptTypeCode), x => x.AcceptTypeCode.StartsWith(dto.AcceptTypeCode))
  2336. .OrderByDescending(x => x.CreationTime);
  2337. return query;
  2338. }
  2339. /// <summary>
  2340. /// 甄别申请统计
  2341. /// </summary>
  2342. /// <returns></returns>
  2343. public ISugarQueryable<OrderScreenApplyVo> OrderScreenApply(OrderScreenApplyPagedRequest dto)
  2344. {
  2345. var query = _orderScreenRepository.Queryable()
  2346. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  2347. .WhereIF(!string.IsNullOrEmpty(dto.ApplyUserName), x => x.CreatorName == dto.ApplyUserName)
  2348. .WhereIF(!string.IsNullOrEmpty(dto.ApplyOrgName), x => x.CreatorOrgName == dto.ApplyOrgName)
  2349. .GroupBy(x => new { ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"), x.CreatorName, x.CreatorOrgName })
  2350. .Select(x => new OrderScreenApplyVo
  2351. {
  2352. ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"),
  2353. ApplyUserName = x.CreatorName,
  2354. ApplyOrgName = x.CreatorOrgName,
  2355. ApplyNum = SqlFunc.AggregateCount(1)
  2356. });
  2357. return query;
  2358. }
  2359. /// <summary>
  2360. /// 甄别审批统计
  2361. /// </summary>
  2362. /// <returns></returns>
  2363. public ISugarQueryable<OrderScreenAuditVo> OrderScreenAudit(OrderScreenAuditPagedRequest dto)
  2364. {
  2365. var query = _workflowTraceRepository.Queryable()
  2366. .Where(x => x.ModuleCode == "OrderScreen")
  2367. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.HandleTime >= dto.StartTime && x.HandleTime <= dto.EndTime)
  2368. .WhereIF(!string.IsNullOrEmpty(dto.AuditUserName), x => x.HandlerName == dto.AuditUserName)
  2369. .Where(x => x.HandlerName != null && x.HandlerName != "")
  2370. .WhereIF(dto.AuditType is 1, x => x.Name == "班长审批")
  2371. .WhereIF(dto.AuditType is 2, x => x.Name == "中心领导")
  2372. .GroupBy(x => new { x.HandlerName })
  2373. .Select(x => new OrderScreenAuditVo
  2374. {
  2375. AuditName = x.HandlerName,
  2376. AuditNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceType == EWorkflowTraceType.Normal && x.TraceState == EWorkflowTraceState.Normal, 1, 0)),
  2377. AuditBackNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceState == EWorkflowTraceState.StepRemoveByPrevious, 1, 0)),
  2378. });
  2379. return query;
  2380. }
  2381. /// <summary>
  2382. /// 中心受理统计(日期)
  2383. /// </summary>
  2384. /// <param name="dto"></param>
  2385. /// <returns></returns>
  2386. public ISugarQueryable<OrderCenterAcceptVo> OrderCenterAccept(OrderCenterAcceptPagedRequest dto)
  2387. {
  2388. var sendBack = _orderSendBackAuditRepository.Queryable()
  2389. .Where(x => x.State == ESendBackAuditState.End)
  2390. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2391. var query = _orderRepository.Queryable()
  2392. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2393. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2394. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2395. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2396. .GroupBy(d => d.CreationTime.ToString("yyyy-MM-dd"))
  2397. .Select((d, s) => new OrderCenterAcceptVo
  2398. {
  2399. Time = d.CreationTime.ToString("yyyy-MM-dd"),
  2400. AcceptNum = SqlFunc.AggregateCount(1),
  2401. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2402. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2403. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2404. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2405. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2406. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0)),
  2407. DutyDeskNum = SqlFunc.AggregateDistinctCount(d.AcceptorId)
  2408. });
  2409. return query;
  2410. }
  2411. /// <summary>
  2412. /// 中心受理统计(值班坐席)
  2413. /// </summary>
  2414. /// <returns></returns>
  2415. public ISugarQueryable<OrderCenterAcceptUserVo> OrderCenterAcceptUser(OrderCenterAcceptPagedRequest dto)
  2416. {
  2417. var sendBack = _orderSendBackAuditRepository.Queryable()
  2418. .Where(x => x.State == ESendBackAuditState.End)
  2419. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2420. var query = _orderRepository.Queryable()
  2421. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2422. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2423. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2424. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2425. .GroupBy(d => d.AcceptorName)
  2426. .Select((d, s) => new OrderCenterAcceptUserVo
  2427. {
  2428. AcceptUserName = d.AcceptorName,
  2429. AcceptNum = SqlFunc.AggregateCount(1),
  2430. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2431. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2432. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2433. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2434. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2435. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0))
  2436. });
  2437. return query;
  2438. }
  2439. #region 甄别
  2440. public ISugarQueryable<OrderScreen> OrderScreenList(ScreenListDto dto)
  2441. {
  2442. var handler = dto.TabStatus is EScreenStatus.Apply;
  2443. var isAdmin = _orderDomainService.IsCheckAdmin();
  2444. ISugarQueryable<OrderScreen> query;
  2445. if (dto.source == 1)
  2446. {
  2447. query = _orderScreenRepository.Queryable(hasHandled: !handler, isAdmin: isAdmin);
  2448. }
  2449. else
  2450. {
  2451. query = _orderScreenRepository.Queryable(isAdmin: isAdmin)
  2452. .WhereIF(!isAdmin, d => d.CreatorOrgId.StartsWith(_sessionContext.RequiredOrgId));
  2453. }
  2454. return query
  2455. .Includes(d => d.Order)
  2456. .Includes(d => d.VisitDetail)
  2457. .Includes(d => d.Visit, v => v.Order)
  2458. .Includes(d => d.Workflow)
  2459. .Includes(d => d.ScreenDetails.Where(sd => sd.AuditUserId == _sessionContext.UserId).OrderByDescending(sd => sd.AuditTime).Take(1)
  2460. .ToList())
  2461. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Visit.Order.Title.Contains(dto.Title!))
  2462. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Visit.Order.No.Contains(dto.No!))
  2463. .WhereIF(dto.TabStatus is EScreenStatus.Apply, d => (d.Status == EScreenStatus.Apply || d.Status == EScreenStatus.Approval || (d.Status == EScreenStatus.SendBack && d.SendBackApply == false)))
  2464. .WhereIF(dto.TabStatus.HasValue && dto.Status == EScreenStatus.MyHandle, d => (d.Status != EScreenStatus.Apply))
  2465. .WhereIF(dto.DataScope is 1, d => d.CreatorId == _sessionContext.RequiredUserId)
  2466. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status)
  2467. .WhereIF(_appOptions.Value.IsZiGong && dto.QueryScreenType is EQueryOrderScreenType.Org, d => d.ScreenType == EOrderScreenType.Org)
  2468. .WhereIF(_appOptions.Value.IsZiGong && dto.QueryScreenType is EQueryOrderScreenType.Seat, d => d.ScreenType == EOrderScreenType.Seat)
  2469. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order!.AcceptTypeCode! == dto.AcceptType!)
  2470. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName), d => d.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2471. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), d => d.Order!.SourceChannelCode! == dto.SourceChannel!)
  2472. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), d => d.VisitDetail.VisitOrgName!.Contains(dto.VisitOrgName!))
  2473. .WhereIF(!string.IsNullOrEmpty(dto.CreatorOrgName), d => d.CreatorOrgName!.Contains(dto.CreatorOrgName!))
  2474. .WhereIF(!string.IsNullOrEmpty(dto.CreatorName), d => d.CreatorName == dto.CreatorName)
  2475. .WhereIF(dto.IsProvince.HasValue, d => d.Order!.IsProvince == dto.IsProvince)
  2476. .WhereIF(dto.IsSendBackApplyNum is true, d => d.SendBackApplyNum > 0)
  2477. .WhereIF(dto.IsSendBackApplyNum is false, d => d.SendBackApplyNum == 0)
  2478. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  2479. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  2480. .WhereIF(!string.IsNullOrEmpty(dto.OrderId), d => d.OrderId == dto.OrderId)
  2481. //甄别列表
  2482. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2483. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName), d => d.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2484. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2485. d => d.Order!.CreationTime >= dto.CreationTime && d.Order!.CreationTime <= dto.EndCreationTime)
  2486. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2487. d => d.Order!.CurrentHandleTime >= dto.CurrentHandleTime && d.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2488. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2489. d => d.Order!.FiledTime >= dto.FiledTime && d.Order!.FiledTime <= dto.EndFiledTime)
  2490. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2491. d => d.Visit.VisitTime >= dto.VisitTime && d.Visit.VisitTime <= dto.EndVisitTime)
  2492. .WhereIF(!string.IsNullOrEmpty(dto.Contact), d => d.Order!.Contact! == dto.Contact!)
  2493. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order!.FromPhone! == dto.FromPhone!)
  2494. .OrderByIF(dto is { SortRule: 0, SortField: "creationTime" }, d => d.CreationTime, OrderByType.Asc)
  2495. .OrderByIF(dto is { SortRule: 1, SortField: "creationTime" } || dto.SortRule is null, d => d.CreationTime, OrderByType.Desc);
  2496. }
  2497. public ISugarQueryable<OrderVisitDetail> MayScreenList(MayScreenListDto dto)
  2498. {
  2499. dto.ScreenType = dto.ScreenType is null ? 0 : dto.ScreenType;
  2500. var query = _orderVisitedDetailRepository.Queryable(false, true)
  2501. .Includes(x => x.OrderVisit)
  2502. .Includes(x => x.OrderVisit, y => y.Order)
  2503. .Includes(x => x.OrderVisit, y => y.Employee)
  2504. //.LeftJoin<OrderScreen>((x, s) => x.Id == s.VisitDetailId && s.IsDeleted == false)
  2505. .Includes(x => x.OrderScreens)
  2506. .Where(x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true) ||
  2507. x.OrderScreens.Any() == false
  2508. //|| x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.SendBackApply != true)) == false
  2509. )
  2510. .WhereIF(dto.ScreenType == EOrderScreenType.Seat, x => x.OrderVisit.Order.IsProvince == false)
  2511. .WhereIF(dto.ScreenSendBack is 1,
  2512. x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true))
  2513. .WhereIF(dto.ScreenSendBack is 2,
  2514. x => x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply != true)) ==
  2515. false)
  2516. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order!.No!.Contains(dto.No!))
  2517. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), x => x.OrderVisit.Order!.AcceptorName == dto.NameOrNo! || x.OrderVisit.Order!.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  2518. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order!.Title!.Contains(dto.Title!))
  2519. .WhereIF(dto.IsProvince.HasValue, x => x.OrderVisit.Order!.IsProvince == dto.IsProvince)
  2520. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.OrderVisit.Order!.AcceptTypeCode! == dto.AcceptType!)
  2521. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName),
  2522. x => x.OrderVisit.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2523. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), x => x.OrderVisit.Order!.SourceChannelCode! == dto.SourceChannel!)
  2524. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.OrderVisit.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2525. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName),
  2526. x => x.OrderVisit.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2527. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), x => x.VisitOrgName!.Contains(dto.VisitOrgName!))
  2528. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2529. x => x.OrderVisit.Order!.CreationTime >= dto.CreationTime && x.OrderVisit.Order!.CreationTime <= dto.EndCreationTime)
  2530. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2531. x => x.OrderVisit.Order!.CurrentHandleTime >= dto.CurrentHandleTime &&
  2532. x.OrderVisit.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2533. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2534. x => x.OrderVisit.Order!.FiledTime >= dto.FiledTime && x.OrderVisit.Order!.FiledTime <= dto.EndFiledTime)
  2535. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2536. x => x.OrderVisit.VisitTime >= dto.VisitTime && x.OrderVisit.VisitTime <= dto.EndVisitTime)
  2537. .WhereIF(dto.IsHomePage.HasValue && dto.IsHomePage == true,
  2538. x => x.OrderVisit.VisitTime < dto.CreationTimeEnd && x.OrderVisit.VisitTime > dto.CreationTimeStart)
  2539. //.WhereIF(dto.CounterSignType.HasValue, x => x.OrderVisit.Order!.CounterSignType == dto.CounterSignType)
  2540. //.WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults),
  2541. // x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults)
  2542. //.WhereIF(!string.IsNullOrEmpty(dto.OrgHandledAttitude),
  2543. // x => SqlFunc.JsonListObjectAny(x.OrgHandledAttitude, "Key", dto.OrgHandledAttitude))
  2544. //.WhereIF(!string.IsNullOrEmpty(dto.OrgNoSatisfiedReason),
  2545. // x => SqlFunc.JsonField(x.OrgNoSatisfiedReason, "Key") == dto.OrgNoSatisfiedReason)
  2546. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.OrderVisit.IsCanHandle);
  2547. if (_sessionContext.OrgId != null && !_sessionContext.OrgIsCenter)
  2548. {
  2549. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2550. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2551. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2552. .Where(x => x.VisitTarget == EVisitTarget.Org && x.VisitOrgCode == _sessionContext.OrgId && (
  2553. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2554. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2555. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2556. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2557. ));
  2558. }
  2559. else
  2560. {
  2561. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2562. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2563. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2564. .WhereIF(dto.ScreenType == EOrderScreenType.Org, x => x.VisitTarget == EVisitTarget.Org && (
  2565. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2566. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2567. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2568. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2569. ))
  2570. .WhereIF(dto.ScreenType == EOrderScreenType.Seat,
  2571. x => x.VisitTarget == EVisitTarget.Seat &&
  2572. (x.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied || x.SeatEvaluate == ESeatEvaluate.NoSatisfied))
  2573. ;
  2574. }
  2575. return query.OrderByIF(dto is { SortRule: 0, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Asc)
  2576. .OrderByIF(dto is { SortRule: 1, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Desc)
  2577. .OrderByIF(dto is { SortRule: 0, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Asc)
  2578. .OrderByIF(dto is { SortRule: 1, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Desc)
  2579. .OrderByIF(dto is { SortRule: 0, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Asc)
  2580. .OrderByIF(dto is { SortRule: 1, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Desc)
  2581. .OrderByIF(dto is { SortRule: 0, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Asc)
  2582. .OrderByIF(dto is { SortRule: 1, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Desc)
  2583. .OrderByIF(dto is { SortRule: 0, SortField: "screenByEndTime" }, x => x.ScreenByEndTime, OrderByType.Asc)
  2584. .OrderByIF(dto is { SortRule: 1, SortField: "screenByEndTime" }, x => x.ScreenByEndTime, OrderByType.Desc)
  2585. .OrderByIF(dto.SortRule is null, x => x.CreationTime, OrderByType.Desc);
  2586. }
  2587. #endregion
  2588. #region 特提
  2589. /// <summary>
  2590. /// 特提验证
  2591. /// </summary>
  2592. /// <param name="dto"></param>
  2593. public async Task SpecialVerify(OrderSpecialAddDto dto, Order order, CancellationToken cancellationToken)
  2594. {
  2595. var screen = await _orderScreenRepository.Queryable().Where(x => x.OrderId == dto.OrderId && (int)x.Status < 2).ToListAsync(cancellationToken);
  2596. //var order = await _orderRepository.Queryable().Includes(d => d.Workflow).FirstAsync(d => d.Id == dto.OrderId);
  2597. var sendBackAudit = await _orderSendBackAuditRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == ESendBackAuditState.Apply).ToListAsync(cancellationToken);
  2598. var orderDelay = await _orderDelayRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.DelayState == EDelayState.Examining).ToListAsync(cancellationToken);
  2599. var orderSecondaries = await _orderSecondaryHandlingRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == ESecondaryHandlingState.Apply).ToListAsync(cancellationToken);
  2600. if (_appOptions.Value.IsYiBin)
  2601. {
  2602. if (screen.Any())
  2603. {
  2604. await _orderScreenRepository.RemoveRangeAsync(screen, false, cancellationToken);
  2605. }
  2606. if (sendBackAudit.Any())
  2607. {
  2608. await _orderSendBackAuditRepository.RemoveRangeAsync(sendBackAudit, false, cancellationToken);
  2609. }
  2610. if (orderDelay.Any())
  2611. {
  2612. await _orderDelayRepository.RemoveRangeAsync(orderDelay, false, cancellationToken);
  2613. }
  2614. if (orderSecondaries.Any())
  2615. {
  2616. await _orderSecondaryHandlingRepository.RemoveRangeAsync(orderSecondaries, false, cancellationToken);
  2617. }
  2618. if (order.Workflow.IsInCountersign)
  2619. {
  2620. var workflowStep = await _workflowStepRepository.Queryable().Where(x => x.Id == order.Workflow.TopCountersignStepId).FirstAsync(cancellationToken);
  2621. if (workflowStep != null)
  2622. {
  2623. var dtoEnd = new EndCountersignDto() { CountersignId = workflowStep.StartCountersignId };
  2624. await EndCountersign(dtoEnd, cancellationToken);
  2625. }
  2626. }
  2627. }
  2628. else
  2629. {
  2630. if (screen.Any()) throw UserFriendlyException.SameMessage("工单存在甄别中的信息!");
  2631. if (sendBackAudit.Any())
  2632. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  2633. if (order.Workflow.IsInCountersign) throw UserFriendlyException.SameMessage("工单会签中,无法进行特提!");
  2634. }
  2635. }
  2636. public async Task EndCountersign(EndCountersignDto dto, CancellationToken cancellationToken)
  2637. {
  2638. var countersign = await _workflowCountersignRepository.GetAsync(dto.CountersignId, cancellationToken);
  2639. if (countersign is null)
  2640. throw new UserFriendlyException("无效会签编号");
  2641. var order = await _orderRepository.GetAsync(d => d.WorkflowId == countersign.WorkflowId, cancellationToken);
  2642. if (order is null)
  2643. throw new UserFriendlyException($"工单未开启流程, workflowId: {countersign.WorkflowId}");
  2644. var workflow = await _workflowDomainService.TerminalCountersignAsync(countersign, order.ExpiredTime.Value, cancellationToken);
  2645. order.UpdateHandlingStatus(workflow.IsInCountersign);
  2646. _mapper.Map(workflow, order);
  2647. await _orderRepository.UpdateAsync(order, cancellationToken);
  2648. }
  2649. #endregion
  2650. #region private
  2651. /// <summary>
  2652. /// 接受外部工单(除省平台)
  2653. /// </summary>
  2654. /// <param name="dto"></param>
  2655. /// <param name="cancellationToken"></param>
  2656. /// <returns></returns>
  2657. private async Task<AddOrderResponse> ReceiveOrderFromOtherPlatformAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  2658. {
  2659. if (string.IsNullOrEmpty(dto.ExternalId))
  2660. throw new UserFriendlyException("工单外部编号不能为空");
  2661. var order = await _orderRepository.Queryable()
  2662. .FirstAsync(d => d.ExternalId == dto.ExternalId, cancellationToken);
  2663. if (order == null)
  2664. {
  2665. order = _mapper.Map<Order>(dto);
  2666. order.InitId();
  2667. if (files != null && files.Any())
  2668. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2669. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  2670. }
  2671. else
  2672. {
  2673. _mapper.Map(dto, order);
  2674. if (files != null && files.Any())
  2675. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2676. else
  2677. order.FileJson = new List<Share.Dtos.File.FileJson>();
  2678. await _orderRepository.UpdateAsync(order, cancellationToken);
  2679. }
  2680. return _mapper.Map<AddOrderResponse>(order);
  2681. }
  2682. /// <summary>
  2683. /// 接受省平台工单
  2684. /// </summary>
  2685. private async Task<AddOrderResponse> ReceiveOrderFromProvinceAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  2686. {
  2687. if (string.IsNullOrEmpty(dto.ReceiveProvinceNo))
  2688. throw new UserFriendlyException("无效省工单编号");
  2689. var orderExtension = await _orderDomainService.GetOrderExtensionsAsync(dto.ReceiveProvinceNo, cancellationToken);
  2690. var order = await _orderRepository.GetAsync(d => d.ReceiveProvinceNo == dto.ReceiveProvinceNo, cancellationToken);
  2691. if (order is null)
  2692. {
  2693. order = _mapper.Map<Order>(dto);
  2694. order.InitId();
  2695. if (files != null && files.Any())
  2696. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2697. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  2698. if (orderExtension is not null)
  2699. {
  2700. orderExtension.Id = order.Id;
  2701. if (dto.OrderExtension != null)
  2702. _mapper.Map(dto.OrderExtension, orderExtension);
  2703. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  2704. }
  2705. }
  2706. else
  2707. {
  2708. _mapper.Map(dto, order);
  2709. if (files != null && files.Any())
  2710. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2711. else
  2712. order.FileJson = new List<Share.Dtos.File.FileJson>();
  2713. order.ReTransactNum++;
  2714. //await _orderRepository.UpdateAsync(order, cancellationToken);
  2715. if (orderExtension is not null)
  2716. {
  2717. orderExtension.Id = order.Id;
  2718. if (dto.OrderExtension != null)
  2719. _mapper.Map(dto.OrderExtension, orderExtension);
  2720. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  2721. }
  2722. //计算order 期满时间
  2723. ExpiredTimeWithConfig expiredTimeConfig;
  2724. if (_appOptions.Value.IsZiGong)
  2725. {
  2726. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  2727. }
  2728. else
  2729. {
  2730. //期满时间
  2731. //expiredTimeConfig = _timeLimitDomainService.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, order.AcceptTypeCode);
  2732. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  2733. }
  2734. _mapper.Map(expiredTimeConfig, order);
  2735. //await _orderRepository.UpdateAsync(order, cancellationToken);
  2736. //特提(撤回至发起)
  2737. if (!string.IsNullOrEmpty(order.WorkflowId))
  2738. {
  2739. var nextHandler = new List<FlowStepHandler>();
  2740. if (_appOptions.Value.IsZiGong)
  2741. {
  2742. // 平均派单
  2743. var averageSendOrder = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.AverageSendOrder).SettingValue[0]);
  2744. if (averageSendOrder)
  2745. {
  2746. var handler = await _orderDomainService.AverageOrder(cancellationToken);
  2747. nextHandler = new List<FlowStepHandler> { handler };
  2748. }
  2749. }
  2750. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, order.Status >= EOrderStatus.Filed, cancellationToken);
  2751. var (isPaiDan, workflow) = await _workflowDomainService.RecallToCenterFirstToSendAsync(order.WorkflowId, "省工单重派", order.Status >= EOrderStatus.Filed,
  2752. order.ExpiredTime, nextHandler, cancellationToken);
  2753. order.FileEmpty();
  2754. order.CurrentStepName = workflow.CurrentStepName;
  2755. order.CurrentStepCode = workflow.CurrentStepCode;
  2756. order.CurrentStepId = workflow.CurrentStepId;
  2757. order.CurrentStepCreateTime = workflow.CurrentStepCreateTime;
  2758. order.CurrentHandleTime = workflow.CurrentHandleTime;
  2759. order.CurrentHandlerId = workflow.CurrentHandlerId;
  2760. order.CurrentHandlerName = workflow.CurrentHandlerName;
  2761. order.CurrentHandleOrgName = workflow.CurrentHandleOrgName;
  2762. order.CurrentHandleOrgId = workflow.CurrentHandleOrgId;
  2763. order.CurrentHandleOrgLevel = workflow.CurrentHandleOrgLevel;
  2764. order.CurrentHandleOrgAreaCode = workflow.CurrentHandleOrgAreaCode;
  2765. order.CurrentHandleOrgAreaName = workflow.CurrentHandleOrgAreaName;
  2766. order.Status = EOrderStatus.WaitForAccept;
  2767. if (isPaiDan)
  2768. {
  2769. order.Status = EOrderStatus.Handling;
  2770. }
  2771. //await _orderRepository.Updateable().SetColumns(o => new Order { Status = status }).Where(o => o.Id == order.Id).ExecuteCommandAsync(cancellationToken);
  2772. //处理回访和发布信息
  2773. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == order.Id);
  2774. if (publish != null)
  2775. {
  2776. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  2777. publishHistory.OrderPublishId = publish.Id;
  2778. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  2779. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  2780. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  2781. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  2782. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  2783. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  2784. await _orderPublishHistoryRepository.AddAsync(publishHistory, cancellationToken);
  2785. await _orderPublishRepository.RemoveAsync(publish, false, cancellationToken);
  2786. }
  2787. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == order.Id && x.VisitState != EVisitState.None);
  2788. if (visit != null)
  2789. {
  2790. visit.VisitState = EVisitState.None;
  2791. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  2792. }
  2793. }
  2794. await _orderRepository.UpdateAsync(order, cancellationToken);
  2795. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, cancellationToken);
  2796. }
  2797. return _mapper.Map<AddOrderResponse>(order);
  2798. }
  2799. /// <summary>
  2800. /// 派单量统计
  2801. /// </summary>
  2802. /// <param name="dto"></param>
  2803. /// <returns></returns>
  2804. public async Task<List<SendOrderReportOutDto>> SendOrderReportAsync(QuerySendOrderRequest dto)
  2805. {
  2806. var itemsHandled = _workflowTraceRepository.Queryable()
  2807. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  2808. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  2809. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status == EWorkflowStepStatus.Handled)
  2810. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  2811. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  2812. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  2813. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  2814. .Select((x, w, su) => new BiOrderSendVo
  2815. {
  2816. UserId = su.UserId,
  2817. UserName = su.UserName,
  2818. SendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  2819. NoSendOrderNum = 0,
  2820. });
  2821. var itemsNo = _workflowTraceRepository.Queryable()
  2822. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  2823. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  2824. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status != EWorkflowStepStatus.Handled)
  2825. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  2826. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  2827. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  2828. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  2829. .Select((x, w, su) => new BiOrderSendVo
  2830. {
  2831. UserId = su.UserId,
  2832. UserName = su.UserName,
  2833. SendOrderNum = 0,
  2834. NoSendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  2835. });
  2836. var items = await itemsHandled.LeftJoin(itemsNo, (hand, nohand) => hand.UserId == nohand.UserId)
  2837. .GroupBy((hand, nohand) => new { hand.UserId, hand.UserName })
  2838. .Select((hand, nohand) => new BiOrderSendVo
  2839. {
  2840. UserId = hand.UserId,
  2841. UserName = hand.UserName,
  2842. SendOrderNum = SqlFunc.AggregateSum(hand.SendOrderNum),
  2843. NoSendOrderNum = SqlFunc.AggregateSum(nohand.NoSendOrderNum),
  2844. }).ToListAsync();
  2845. var items2 = await _workflowTraceRepository.Queryable()
  2846. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  2847. //.LeftJoin<WorkflowStepHandler>((x, w, wfsh) => x.StepId == wfsh.WorkflowStepId && wfsh.IsActualHandler == true)
  2848. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  2849. .Where((x, w, su) => w.ModuleCode == WorkflowModuleConsts.OrderHandle && x.BusinessType == EBusinessType.Send &&
  2850. x.Status == EWorkflowStepStatus.Handled
  2851. && !string.IsNullOrEmpty(x.NextMainHandler) && x.NextMainHandler != OrgSeedData.CenterId)
  2852. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  2853. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  2854. .GroupBy((x, w, su) => x.WorkflowId)
  2855. .Having((x, w, su) => SqlFunc.AggregateCount(x.WorkflowId) > 1)
  2856. .Select((x, w, su) => new { Id = x.WorkflowId, CreationTime = SqlFunc.AggregateMin(x.CreationTime) })
  2857. .MergeTable()
  2858. .LeftJoin<WorkflowTrace>((a, wt) => a.Id == wt.WorkflowId)
  2859. .LeftJoin<Workflow>((a, wt, wf) => wt.WorkflowId == wf.Id)
  2860. //.LeftJoin<WorkflowStepHandler>((a, wt, wf, wsh) => wt.StepId == wsh.WorkflowStepId && wsh.CreationTime == a.CreationTime)
  2861. .InnerJoin<SchedulingUser>((a, wt, wf, su) => wt.HandlerId == su.UserId)
  2862. .WhereIF(!string.IsNullOrEmpty(dto.UserName), ((a, wt, wf, su) => su.UserName == dto.UserName))
  2863. .GroupBy((a, wt, wf, su) => new { su.UserId, su.UserName })
  2864. .Select((a, wt, wf, su) => new BiOrderSendVo
  2865. {
  2866. UserId = su.UserId,
  2867. UserName = su.UserName,
  2868. SendOrderNum = 0,
  2869. NoSendOrderNum = 0,
  2870. ReSendOrderNum = SqlFunc.AggregateDistinctCount(wf.ExternalId),
  2871. }).ToListAsync();
  2872. var res = (from t1 in items
  2873. join t2 in items2 on t1.UserId equals t2.UserId into t1_t2
  2874. from item in t1_t2.DefaultIfEmpty()
  2875. select new SendOrderReportOutDto
  2876. {
  2877. UserId = t1.UserId,
  2878. UserName = t1.UserName,
  2879. SendOrderNum = t1.SendOrderNum,
  2880. NoSendOrderNum = t1.NoSendOrderNum,
  2881. ReSendOrderNum = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault(),
  2882. ChainRate = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault() > 0
  2883. ? ((double.Parse(t1.SendOrderNum.ToString()) - double.Parse(t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault().ToString())) /
  2884. double.Parse(t1.SendOrderNum.ToString()) * 100).ToString("F2") + "%"
  2885. : "100.00%",
  2886. }).ToList();
  2887. return res;
  2888. }
  2889. /// <summary>
  2890. /// 扭转信件统计
  2891. /// </summary>
  2892. /// <param name="dto"></param>
  2893. /// <returns></returns>
  2894. public ISugarQueryable<OrderVisitJudeStatisticsRep> OrderVisitJudeStatistics(OrderVisitJudeStatisticsReq dto)
  2895. {
  2896. if (!dto.EndTime.HasValue)
  2897. {
  2898. dto.EndTime = dto.StartTime?.AddDays(1).AddSeconds(-1);
  2899. }
  2900. else
  2901. {
  2902. dto.EndTime = dto.EndTime?.AddDays(1).AddSeconds(-1);
  2903. }
  2904. return _orderVisitRepository.Queryable()
  2905. .WhereIF(dto.StartTime.HasValue, x => x.VisitTime >= dto.StartTime)
  2906. .WhereIF(dto.EndTime.HasValue, x => x.VisitTime <= dto.EndTime)
  2907. .GroupBy(x => new { EmployeeId = x.EmployeeId, Name = x.Employee.Name })
  2908. .Select(x => new OrderVisitJudeStatisticsRep()
  2909. {
  2910. EmpId = x.EmployeeId,
  2911. EmpName = x.Employee.Name,
  2912. OrgJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState != null, 1, 0)), //部门扭转总件
  2913. OrgJudeApprovalingCount =
  2914. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  2915. OrgJudeSuccessCount =
  2916. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  2917. OrgJudeFailCount =
  2918. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0)),
  2919. SeatJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState != null, 1, 0)),
  2920. SeatJudeApprovalingCount =
  2921. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  2922. SeatJudeSuccessCount =
  2923. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  2924. SeatJudeFailCount =
  2925. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0))
  2926. });
  2927. }
  2928. /// <summary>
  2929. /// 观察关注列表
  2930. /// </summary>
  2931. /// <param name="dto"></param>
  2932. /// <returns></returns>
  2933. public ISugarQueryable<OrderObserve> OrderObserveList(OrderObserveListDto dto)
  2934. {
  2935. return _orderObserveRepository.Queryable()
  2936. .Includes(d => d.Order)
  2937. .WhereIF(dto.IsProvince.HasValue, d => d.Order.IsProvince == dto.IsProvince)
  2938. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2939. // x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  2940. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType) //受理类型
  2941. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot),
  2942. d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot)) //热点类型
  2943. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName),
  2944. d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  2945. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.Order.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  2946. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.Order.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  2947. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime) //受理时间开始
  2948. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime) //受理时间结束
  2949. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title.Contains(dto.Title!))
  2950. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No.Contains(dto.No!))
  2951. .OrderByDescending(d => d.CreationTime);
  2952. }
  2953. /// <summary>
  2954. /// 终止列表
  2955. /// </summary>
  2956. /// <param name="dto"></param>
  2957. /// <returns></returns>
  2958. public ISugarQueryable<OrderTerminate> OrderTerminateList(OrderTerminateListDto dto)
  2959. {
  2960. var handler = dto.AuditStatus is 2 or 0 || dto.QueryType is 0;
  2961. var isAdmin = _orderDomainService.IsCheckAdmin();
  2962. return _orderTerminateRepository.Queryable(hasHandled: handler, isAdmin: isAdmin)
  2963. .Includes(d => d.Order)
  2964. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No!.Contains(dto.No!))
  2965. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title!.Contains(dto.Title!))
  2966. .WhereIF(dto.ApplyStartTime.HasValue && dto.ApplyEndTime.HasValue,
  2967. d => d.CreationTime >= dto.ApplyStartTime && d.CreationTime <= dto.ApplyEndTime)
  2968. //.WhereIF(dto.AuditStatus is 1 , d=>d.Status == ETerminateStatus.Approval || d.Status == ETerminateStatus.SendBack )
  2969. //.WhereIF(dto.AuditStatus is 2, d => d.Status == ETerminateStatus.End || dto.Status == ETerminateStatus.Refuse)
  2970. .WhereIF(dto.QueryType is 1, d => d.CreatorId == _sessionContextProvider.SessionContext.UserId)
  2971. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status)
  2972. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.Order.StartTime >= dto.StartTime && d.Order.StartTime <= dto.EndTime)
  2973. .OrderByDescending(d => d.CreationTime);
  2974. }
  2975. public ISugarQueryable<Order> QueryWaitedForSeat(QueryOrderWaitedDto dto)
  2976. {
  2977. EOrderStatus[] handleStatuses = EnumExts.GetFields<EOrderStatus>().Select(d => (EOrderStatus)d.Key).ToArray();
  2978. handleStatuses = handleStatuses.WhereIF(dto.IsHandled.HasValue,
  2979. d => dto.IsHandled!.Value
  2980. ? d is not EOrderStatus.WaitForAccept and not EOrderStatus.BackToUnAccept and not EOrderStatus.SpecialToUnAccept and not EOrderStatus.HandOverToUnAccept
  2981. : d is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept or EOrderStatus.HandOverToUnAccept or EOrderStatus.Handling)
  2982. .ToArray();
  2983. var query = _orderRepository.Queryable()
  2984. .Includes(d => d.WorkflowSteps.Where(step =>
  2985. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  2986. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  2987. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  2988. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  2989. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId)))
  2990. .OrderByDescending(step => step.CreationTime)
  2991. .Take(1)
  2992. .ToList()
  2993. );
  2994. var hasHandled = dto.IsHandled.HasValue && dto.IsHandled.Value;
  2995. if (hasHandled)
  2996. {
  2997. query.Where(d => d.WorkflowSteps
  2998. .Any(step =>
  2999. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3000. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3001. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3002. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3003. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3004. && step.Status == EWorkflowStepStatus.Handled));
  3005. }
  3006. else
  3007. {
  3008. query.Where(d => d.WorkflowSteps
  3009. .Any(step =>
  3010. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3011. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3012. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3013. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3014. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3015. && step.Status < EWorkflowStepStatus.Handled));
  3016. }
  3017. //query = query.Where(d => SqlFunc.Subqueryable<WorkflowTrace>()
  3018. //.Where(step => step.ExternalId == d.Id &&
  3019. // (hasHandled || step.Status != EWorkflowStepStatus.Handled) &&
  3020. // (!hasHandled || step.Status == EWorkflowStepStatus.Handled &&
  3021. // step.TraceState != EWorkflowTraceState.StepRemoveByPrevious) &&
  3022. // ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  3023. // (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  3024. // (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId)))).Any() ||
  3025. // (string.IsNullOrEmpty(d.WorkflowId) && (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContextProvider.SessionContext.RequiredUserId))
  3026. //);
  3027. return query
  3028. // 交办件:已派单其他节点的工单,该选项卡下工单若办结就不显示
  3029. .WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 1, d => d.ProcessType == EProcessType.Jiaoban && d.Status < EOrderStatus.Filed)
  3030. // 办结件:当前登录坐席作为最初受理人已办结的工单
  3031. .WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 2, d => d.Status >= EOrderStatus.Filed && d.AcceptorId == _sessionContextProvider.SessionContext.RequiredUserId)
  3032. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  3033. .WhereIF(dto.IsHandled.HasValue, d => handleStatuses.Contains(d.Status))
  3034. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword!))
  3035. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  3036. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)
  3037. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  3038. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => d.CounterSignType == null)
  3039. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true,
  3040. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  3041. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  3042. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false,
  3043. d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now) //即将超期 未办
  3044. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  3045. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  3046. //.Where(d => (string.IsNullOrEmpty(d.WorkflowId) && (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)))
  3047. //.Where(d => string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)
  3048. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  3049. .Where(x => x.Source < ESource.MLSQ || x.Source > ESource.WZSC)
  3050. .Where(x => x.Status != EOrderStatus.BackToProvince)
  3051. .WhereIF(dto.TypeCode.HasValue == false, m => m.Status < EOrderStatus.Filed)
  3052. .WhereIF(!string.IsNullOrEmpty(dto.AcceptorName), d => d.AcceptorName == dto.AcceptorName)
  3053. //.OrderBy(d => d.Status)
  3054. .OrderByIF(dto.IsHandled == true, d => d.StartTime, OrderByType.Desc)
  3055. //.OrderByIF(dto.IsHandled == false, d => new { IsUrgent = d.IsUrgent }, OrderByType.Desc)
  3056. //.OrderByIF(dto.IsHandled == false, d => new { d.Status })
  3057. .OrderByIF(dto.IsHandled == false && string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)
  3058. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, d => d.CreationTime, OrderByType.Asc) //创建时间升序
  3059. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, d => d.CreationTime, OrderByType.Desc) //创建时间降序
  3060. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  3061. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  3062. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //期满时间升序
  3063. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //期满时间降序
  3064. ;
  3065. return query;
  3066. }
  3067. public ISugarQueryable<Order> QueryWaited(QueryOrderWaitedDto dto)
  3068. {
  3069. var query = _orderRepository.Queryable()
  3070. .Includes(d => d.WorkflowSteps.Where(step =>
  3071. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3072. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3073. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3074. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3075. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId)))
  3076. .OrderByDescending(step => step.CreationTime)
  3077. .Take(1)
  3078. .ToList()
  3079. );
  3080. var hasHandled = dto.IsHandled.HasValue && dto.IsHandled.Value;
  3081. if (hasHandled)
  3082. dto.QueryType = null;
  3083. var isAdmin = _orderDomainService.IsCheckAdmin();
  3084. if (!isAdmin)
  3085. {
  3086. if (hasHandled)
  3087. {
  3088. query.Where(d => d.WorkflowSteps
  3089. .Any(step =>
  3090. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3091. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3092. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3093. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3094. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3095. && step.Status == EWorkflowStepStatus.Handled));
  3096. }
  3097. else
  3098. {
  3099. query.Where(d => d.WorkflowSteps
  3100. .Any(step =>
  3101. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3102. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3103. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3104. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3105. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3106. && step.Status < EWorkflowStepStatus.Handled));
  3107. }
  3108. }
  3109. query.Where(d => d.Status != EOrderStatus.WaitForAccept &&
  3110. d.Status != EOrderStatus.BackToUnAccept &&
  3111. d.Status != EOrderStatus.SpecialToUnAccept &&
  3112. d.Status != EOrderStatus.HandOverToUnAccept)
  3113. .WhereIF(dto.QueryType is 3,
  3114. d => SqlFunc.Subqueryable<OrderSpecial>().Where(os => os.OrderId == d.Id && os.IsDeleted == false && os.SpecialType == ESpecialType.ReTransact).Any())
  3115. .Where(d => SqlFunc.Subqueryable<OrderDelay>().Where(od => od.OrderId == d.Id && od.IsDeleted == false && od.DelayState == EDelayState.Examining).NotAny())
  3116. .Where(d => SqlFunc.Subqueryable<OrderSendBackAudit>().Where(osba => osba.OrderId == d.Id && osba.IsDeleted == false && osba.State == ESendBackAuditState.Apply)
  3117. .NotAny())
  3118. .Where(d => SqlFunc.Subqueryable<OrderSpecial>().Where(s => s.OrderId == d.Id && s.State == 0 && s.IsDeleted == false)
  3119. .WhereIF(dto.QueryType != null && (dto.QueryType == 1 || dto.QueryType == 2), s => s.SpecialType == ESpecialType.ReTransact)
  3120. //.WhereIF(dto.QueryType != null && dto.QueryType == 3, s => s.SpecialType != ESpecialType.ReTransact)
  3121. .NotAny())
  3122. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  3123. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword))
  3124. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  3125. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)
  3126. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  3127. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => d.CounterSignType == null)
  3128. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true,
  3129. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  3130. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  3131. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false,
  3132. d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now) //即将超期 未办
  3133. .Where(d => d.Source < ESource.MLSQ || d.Source > ESource.WZSC)
  3134. .Where(d => d.Status != EOrderStatus.BackToProvince)
  3135. //.WhereIF(!hasHandled, d => d.Status < EOrderStatus.Filed)
  3136. .WhereIF(!hasHandled || _appOptions.Value.IsYiBin, d => d.Status < EOrderStatus.Filed)
  3137. //.Where(d => SqlFunc.Subqueryable<OrderSpecial>().Where(os => os.OrderId == d.Id).NotAny())
  3138. //.Where(d => d.OrderSpecials.Any() == false || d.OrderSpecials.Any(s => s.State > 0))
  3139. .WhereIF(dto.StartTime.HasValue, d => d.StartTime >= dto.StartTime)
  3140. .WhereIF(dto.EndTime.HasValue, d => d.StartTime <= dto.EndTime)
  3141. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent!.Value)
  3142. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  3143. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  3144. //.OrderByDescending(d => d.IsUrgent)
  3145. .OrderByIF(string.IsNullOrEmpty(dto.SortField), d => d.StartTime, OrderByType.Desc)
  3146. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, d => d.CreationTime, OrderByType.Asc) //创建时间升序
  3147. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, d => d.CreationTime, OrderByType.Desc) //创建时间降序
  3148. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  3149. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  3150. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //期满时间升序
  3151. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //期满时间降序
  3152. ;
  3153. return query;
  3154. }
  3155. /// <summary>
  3156. /// 受理前十
  3157. /// </summary>
  3158. /// <param name="dto"></param>
  3159. /// <param name="isExport"></param>
  3160. /// <returns></returns>
  3161. public async Task<(List<SystemDicData> acceptTypes, object items, DataTable data)> AcceptTypeTop10List(ReportPagedRequest dto, bool isExport)
  3162. {
  3163. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  3164. var IsCenter = _sessionContext.OrgIsCenter;
  3165. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 2)
  3166. .Select(x => new
  3167. {
  3168. HotspotId = x.Id,
  3169. HotspotName = x.HotSpotFullName,
  3170. }).MergeTable();
  3171. var orderList = _orderRepository.Queryable()
  3172. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  3173. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  3174. .WhereIF(IsCenter == false, x => x.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  3175. .Select(x => new
  3176. {
  3177. HotspotId = x.HotspotId.Substring(0, 2),
  3178. AcceptTypeCode = x.AcceptTypeCode,
  3179. }).MergeTable();
  3180. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  3181. .GroupBy((it, o) => new
  3182. {
  3183. it.HotspotId,
  3184. it.HotspotName,
  3185. AcceptTypeCode = o.AcceptTypeCode,
  3186. })
  3187. .OrderBy((it, o) => it.HotspotId)
  3188. .Select((it, o) => new
  3189. {
  3190. HotspotId = it.HotspotId,
  3191. HotspotName = it.HotspotName,
  3192. AcceptTypeCode = o.AcceptTypeCode,
  3193. Count = SqlFunc.AggregateCount(it.HotspotId)
  3194. }).MergeTable();
  3195. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  3196. .GroupBy((pp, dd) => new
  3197. {
  3198. HotspotId = dd.HotspotId,
  3199. HotspotName = dd.HotspotName,
  3200. AcceptTypeCode = pp.DicDataValue,
  3201. AcceptType = pp.DicDataName,
  3202. })
  3203. .OrderBy((pp, dd) => dd.HotspotId)
  3204. .Select((pp, dd) => new
  3205. {
  3206. HotspotId = dd.HotspotId,
  3207. HotspotName = dd.HotspotName,
  3208. AcceptTypeCode = pp.DicDataValue,
  3209. AcceptType = pp.DicDataName,
  3210. Count = SqlFunc.AggregateSum(dd.Count)
  3211. }).ToPivotTableAsync(q => q.AcceptType, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  3212. DataColumn totalColumn = new DataColumn("有效受理量", typeof(int));
  3213. returnList.Columns.Add(totalColumn);
  3214. returnList.Columns["HotspotName"].ColumnName = "省一级热点名称";
  3215. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  3216. for (int z = 0; z < returnList.Rows.Count; z++)
  3217. {
  3218. if (string.IsNullOrEmpty(returnList.Rows[z]["省一级热点名称"].ToString()))
  3219. {
  3220. returnList.Rows.Remove(returnList.Rows[z]);
  3221. }
  3222. else
  3223. {
  3224. int num = 0;
  3225. var colTotal = returnList.Columns.Count - 1;
  3226. for (int i = 1; i < colTotal; i++)
  3227. {
  3228. num += int.Parse(returnList.Rows[z][i].ToString());
  3229. }
  3230. returnList.Rows[z]["有效受理量"] = num;
  3231. }
  3232. }
  3233. returnList.Columns["有效受理量"].SetOrdinal(1);
  3234. DataTable list = new DataTable();
  3235. if (returnList.Rows.Count > 0)
  3236. list = returnList.Select("", "有效受理量 DESC").Take(10).CopyToDataTable();
  3237. if (isExport)
  3238. {
  3239. return (new List<SystemDicData>(), null, list);
  3240. }
  3241. var listDy = ToDynamicList(list);
  3242. return (titleList, listDy, list);
  3243. }
  3244. public static List<dynamic> ToDynamicList(DataTable dataTable)
  3245. {
  3246. var list = new List<dynamic>();
  3247. foreach (DataRow row in dataTable.Rows)
  3248. {
  3249. dynamic expando = new ExpandoObject();
  3250. var expandoDic = (IDictionary<string, object>)expando;
  3251. foreach (DataColumn column in dataTable.Columns)
  3252. {
  3253. expandoDic.Add(column.ColumnName, row[column]);
  3254. }
  3255. list.Add(expando);
  3256. }
  3257. return list;
  3258. }
  3259. #endregion
  3260. }