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- using Hotline.Caching.Interfaces;
- using Hotline.CallCenter.Devices;
- using Hotline.CallCenter.Tels;
- using Hotline.Share.Dtos.Users;
- using MapsterMapper;
- using Hotline.CallCenter.Configs;
- using Microsoft.Extensions.Options;
- using XF.Domain.Authentications;
- using XF.Domain.Cache;
- using XF.Domain.Dependency;
- using XF.Domain.Exceptions;
- using XF.Domain.Repository;
- using Microsoft.Extensions.DependencyInjection;
- namespace Hotline.Users
- {
- public class UserDomainService : IUserDomainService, IScopeDependency
- {
- private readonly IRepository<User> _userRepository;
- private readonly IWorkRepository _workRepository;
- private readonly INewRockDeviceManager _newRockDeviceManager;
- private readonly IUserCacheManager _userCacheManager;
- private readonly ITelCacheManager _telCacheManager;
- private readonly ITypedCache<Work> _cacheWork;
- private readonly IMapper _mapper;
- private readonly ISystemSettingCacheManager _systemSettingCacheManager;
- private readonly ISessionContext _sessionContext;
- private readonly IOptionsSnapshot<AppConfiguration> _appOptions;
- private readonly IOptionsSnapshot<CallCenterConfiguration> _callcenterOptions;
- public UserDomainService(
- IServiceProvider serviceProvider,
- IRepository<User> userRepository,
- IWorkRepository workRepository,
- ITypedCache<Work> cacheWork,
- IUserCacheManager userCacheManager,
- IMapper mapper,
- ITelCacheManager telCacheManager,
- ISystemSettingCacheManager systemSettingCacheManager,
- ISessionContext sessionContext,
- IOptionsSnapshot<AppConfiguration> appOptions,
- IOptionsSnapshot<CallCenterConfiguration> callcenterOptions)
- {
- _userRepository = userRepository;
- _workRepository = workRepository;
- _userCacheManager = userCacheManager;
- _cacheWork = cacheWork;
- _mapper = mapper;
- _telCacheManager = telCacheManager;
- _systemSettingCacheManager = systemSettingCacheManager;
- _sessionContext = sessionContext;
- _appOptions = appOptions;
- _callcenterOptions = callcenterOptions;
- if (appOptions.Value.GetDefaultAppScopeConfiguration().CallCenterType == AppDefaults.CallCenterType.XunShi)
- {
- _newRockDeviceManager = serviceProvider.GetRequiredService<INewRockDeviceManager>();
- }
- }
- /// <summary>
- /// 上班
- /// </summary>
- /// <param name="userId">userId</param>
- /// <param name="tel"></param>
- /// <param name="cancellationToken"></param>
- /// <returns></returns>
- public async Task OnDutyAsync(string userId, Tel tel, CancellationToken cancellationToken)
- {
- var user = await _userRepository.GetAsync(userId, cancellationToken);
- if (user is null)
- throw UserFriendlyException.SameMessage("无效的用户编号");
- var workingTel = await _workRepository.GetCurrentWorkByUserAsync(userId, cancellationToken);
- if (workingTel is not null)
- throw UserFriendlyException.SameMessage($"当前用户已上班,userId:{userId}");
- var telIsWorking = await _workRepository.AnyAsync(d => d.TelId == tel.Id && !d.EndTime.HasValue, cancellationToken);
- if (telIsWorking)
- throw UserFriendlyException.SameMessage("当前分机已被占用");
- var work = new Work(userId, user.Name, tel.Id, tel.No);
- await _workRepository.AddAsync(work, cancellationToken);
- if (!string.IsNullOrEmpty(user.StaffNo))
- await _newRockDeviceManager.UpdateStaffNoAsync(_callcenterOptions.Value.NewRock, tel.No, user.StaffNo, tel.LineId, cancellationToken);
- //更新分机组
- foreach (var group in tel.Groups)
- {
- await _newRockDeviceManager.AssginConfigGroupAsync(_callcenterOptions.Value.NewRock, group.No, group.Distribution, new List<string>() { tel.No }, group.Voice, cancellationToken);
- }
- }
- /// <summary>
- /// 下班
- /// </summary>
- /// <param name="userId"></param>
- /// <param name="cancellationToken"></param>
- /// <returns></returns>
- public async Task<WorkDto?> OffDutyAsync(string userId, CancellationToken cancellationToken)
- {
- var work = _userCacheManager.GetWorkByUser(userId);
- var tel = _telCacheManager.GetTel(work.TelNo);
- work.OffDuty();
- await _workRepository.UpdateAsync(work, cancellationToken);
- await _newRockDeviceManager.UpdateStaffNoAsync(_callcenterOptions.Value.NewRock, work.TelNo, string.Empty, tel.LineId, cancellationToken);
- _cacheWork.Remove(work.GetKey(KeyMode.UserId));
- _cacheWork.Remove(work.GetKey(KeyMode.TelNo));
- #region 初始化话机
- //初始化解除静音
- await _newRockDeviceManager.UnMuteAsync(_callcenterOptions.Value.NewRock, tel.No, cancellationToken);
- foreach (var group in tel.Groups)
- {
- await _newRockDeviceManager.ModifyGroupExtAsync(_callcenterOptions.Value.NewRock, group.No, group.Distribution, group.Voice, "", false, cancellationToken);
- }
- #endregion
- return _mapper.Map<WorkDto>(work);
- }
- #region 添添呼
- /// <summary>
- /// 下班
- /// </summary>
- /// <param name="userId"></param>
- /// <param name="cancellationToken"></param>
- /// <returns></returns>
- public async Task TrOffDutyAsync(string userId, CancellationToken cancellationToken)
- {
- var work = _userCacheManager.GetWorkByUser(userId);
- if(work is null) return;
- work.OffDuty();
- await _workRepository.UpdateAsync(work, cancellationToken);
- _cacheWork.Remove(work.GetKey(KeyMode.UserId));
- _cacheWork.Remove(work.GetKey(KeyMode.TelNo));
- }
- #endregion
- }
- }
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