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- using DotNetCore.CAP;
- using Hotline.Article;
- using Hotline.CallCenter.Tels;
- using Hotline.DataSharing.Province.Services;
- using Hotline.FlowEngine.Notifications;
- using Hotline.FlowEngine.WorkflowModules;
- using Hotline.FlowEngine.Workflows;
- using Hotline.KnowledgeBase;
- using Hotline.Orders;
- using Hotline.Repository.SqlSugar.Orders;
- using Hotline.Settings;
- using Hotline.Share.Dtos;
- using Hotline.Share.Dtos.Article;
- using Hotline.Share.Dtos.FlowEngine.Workflow;
- using Hotline.Share.Dtos.Order;
- using Hotline.Share.Enums.Order;
- using Hotline.Share.Mq;
- using MapsterMapper;
- using MediatR;
- using Microsoft.AspNetCore.Http;
- using Microsoft.Extensions.Logging;
- using XF.Domain.Exceptions;
- using XF.Domain.Repository;
- namespace Hotline.Application.Handlers.FlowEngine;
- public class WorkflowEndHandler : INotificationHandler<EndWorkflowNotify>
- {
- private readonly IKnowledgeDomainService _knowledgeDomainService;
- private readonly IOrderDomainService _orderDomainService;
- private readonly ITelDomainService _telDomainService;
- private readonly IOrderRepository _orderRepository;
- private readonly IProvinceService _provinceService;
- private readonly ICapPublisher _capPublisher;
- private readonly IMapper _mapper;
- private readonly IRepository<OrderVisitDetail> _orderVisitedDetailRepository;
- private readonly IRepository<OrderScreen> _orderScreenRepository;
- private readonly IRepository<Bulletin> _bulletinRepository;
- private readonly IRepository<Circular> _circularRepository;
- private readonly IRepositorySqlSugar<CircularReadGroup> _circularReadGroupRepository;
- private readonly IRepositorySqlSugar<CircularRecord> _circularRecordRepository;
- private readonly ICircularRecordDomainService _circularRecordDomainService;
- private readonly IRepository<OrderVisit> _orderVisitRepository;
- private readonly IRepository<OrderDelay> _orderDelayRepository;
- private readonly IRepository<OrderVisitApply> _orderVisitApplyRepository;
- private readonly IMediator _mediator;
- private readonly ILogger<WorkflowEndHandler> _logger;
- public WorkflowEndHandler(
- IKnowledgeDomainService knowledgeDomainService,
- IOrderDomainService orderDomainService,
- ITelDomainService telDomainService,
- IOrderRepository orderRepository,
- IProvinceService provinceService,
- ICapPublisher capPublisher,
- IMapper mapper,
- IRepository<OrderVisitDetail> orderVisitedDetailRepository,
- IRepository<OrderScreen> orderScreenRepository,
- IRepository<Bulletin> bulletinRepository,
- IRepository<Circular> circularRepository,
- IRepository<CircularReadGroup> circularReadGroupRepository,
- IRepository<CircularRecord> circularRecordRepository,
- ICircularRecordDomainService circularRecordDomainService,
- IRepository<OrderDelay> orderDelayRepository,
- IRepository<OrderVisit> orderVisitRepository,
- IRepository<OrderVisitApply> orderVisitApplyRepository,
- IMediator mediator,
- ILogger<WorkflowEndHandler> logger)
- {
- _knowledgeDomainService = knowledgeDomainService;
- _orderDomainService = orderDomainService;
- _telDomainService = telDomainService;
- _orderRepository = orderRepository;
- _provinceService = provinceService;
- _capPublisher = capPublisher;
- _mapper = mapper;
- _orderScreenRepository = orderScreenRepository;
- _orderVisitedDetailRepository = orderVisitedDetailRepository;
- _bulletinRepository = bulletinRepository;
- _circularRepository = circularRepository;
- _circularReadGroupRepository = circularReadGroupRepository;
- _circularRecordRepository = circularRecordRepository;
- _circularRecordDomainService = circularRecordDomainService;
- _orderDelayRepository = orderDelayRepository;
- _orderVisitRepository = orderVisitRepository;
- _orderVisitApplyRepository = orderVisitApplyRepository;
- _mediator = mediator;
- _logger = logger;
- }
- /// <summary>Handles a notification</summary>
- /// <param name="notification">The notification</param>
- /// <param name="cancellationToken">Cancellation token</param>
- public async Task Handle(EndWorkflowNotify notification, CancellationToken cancellationToken)
- {
- var workflow = notification.Workflow;
- //审批是否通过
- var isReviewPass = workflow.IsReviewPass();
- switch (workflow.ModuleCode)
- {
- case WorkflowModuleConsts.KnowledgeAdd://新增知识库
- case WorkflowModuleConsts.KnowledgeUpdate://修改知识库
- case WorkflowModuleConsts.KnowledgeDelete://删除知识库
- if (isReviewPass)
- {
- await _knowledgeDomainService.EndWorkKnowledge(workflow, cancellationToken);
- }
- else
- {
- await _knowledgeDomainService.TerminateWorkKnowledge(workflow, cancellationToken);
- }
- break;
- case WorkflowModuleConsts.TelRestApply:
- await _telDomainService.TelRestApplyPassAsync(workflow.ExternalId, cancellationToken);
- break;
- case WorkflowModuleConsts.OrderHandle:
- var order = await _orderDomainService.GetOrderAsync(workflow.ExternalId, cancellationToken);
- order.CheckIfFiled();
- _mapper.Map(workflow, order);
- order.File();
- await _orderRepository.UpdateAsync(order, cancellationToken);
- //await _capPublisher.PublishAsync(EventNames.HotlineOrderFiled, new OrderFlowDto
- //{
- // Order = _mapper.Map<OrderDto>(order),
- // WorkflowTrace = _mapper.Map<WorkflowTraceDto>(notification.Trace)
- //}, cancellationToken: cancellationToken);
- try
- {
- await _provinceService.OrderFiled(new OrderFlowDto
- {
- Order = _mapper.Map<OrderDto>(order),
- WorkflowTrace = _mapper.Map<WorkflowTraceDto>(notification.Trace)
- }, cancellationToken: cancellationToken);
- }
- catch (Exception e)
- {
- _logger.LogError("_provinceService.OrderFiled throw exception: {ex}", e.Message);
- }
- break;
- case WorkflowModuleConsts.OrderScreen:
- var screen = await _orderScreenRepository.GetAsync(workflow.ExternalId, cancellationToken);
- if (screen != null)
- {
- if (isReviewPass)
- {
- screen.Status = EScreenStatus.End;
- screen.ReplyContent = workflow.ActualOpinion;
- await _orderScreenRepository.UpdateAsync(screen, cancellationToken);
- var visitDetail =
- await _orderVisitedDetailRepository.GetAsync(screen.VisitDetailId, cancellationToken);
- if (visitDetail != null)
- {
- var screenSatisfy = new Kv() { Key = "6", Value = "甄别满意" };
- visitDetail.OrgProcessingResults = screenSatisfy;
- visitDetail.OrgHandledAttitude = screenSatisfy;
- await _orderVisitedDetailRepository.UpdateAsync(visitDetail, cancellationToken);
- //获取回访信息
- var visit = await _orderVisitRepository.Queryable().Includes(x => x.Order)
- .Includes(x => x.OrderVisitDetails)
- .Where(x => x.Id == screen.VisitId).FirstAsync(cancellationToken);
- if (visit != null)
- {
- //获取回访明细
- var visitDe = visit.OrderVisitDetails.First(x => x.Id == screen.VisitDetailId);
- //推省上
- //_capPublisher.Publish(EventNames.HotlineOrderScreenApplyed,
- // new PublishVisitDto()
- // {
- // Order = _mapper.Map<OrderDto>(visit.Order),
- // No = visit.No,
- // VisitType = visit.VisitType,
- // VisitName = visit.CreatorName,
- // VisitTime = visit.VisitTime,
- // VisitRemark = visitDe.VisitContent,
- // AreaCode = visit.Order.AreaCode!,
- // SubjectResultSatifyCode = visitDe.OrgProcessingResults?.Key,
- // FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
- // ClientGuid = ""
- // });
- try
- {
- await _provinceService.SubmitOrderScreenSuccess(new PublishVisitDto()
- {
- Order = _mapper.Map<OrderDto>(visit.Order),
- No = visit.No,
- VisitType = visit.VisitType,
- VisitName = visit.CreatorName,
- VisitTime = visit.VisitTime,
- VisitRemark = visitDe.VisitContent,
- AreaCode = visit.Order.AreaCode!,
- SubjectResultSatifyCode = visitDe.OrgProcessingResults?.Key,
- FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
- ClientGuid = ""
- }, cancellationToken);
- }
- catch (Exception e)
- {
- _logger.LogError("_provinceService.SubmitOrderScreenSuccess throw exception: {ex}", e.Message);
- }
- }
- }
- }
- else
- {
- await _orderRepository.OrderScreenRevisionVisit(screen.VisitId, true, cancellationToken);
- screen.Status = EScreenStatus.Refuse;
- screen.ReplyContent = workflow.ActualOpinion;
- await _orderScreenRepository.UpdateAsync(screen, cancellationToken);
- }
- }
- break;
- case WorkflowModuleConsts.OrderDelay:
- var delay = await _orderDelayRepository.GetAsync(workflow.ExternalId, cancellationToken);
- if (delay != null)
- {
- if (isReviewPass)
- {
- delay.DelayState = isReviewPass ? EDelayState.Pass : EDelayState.NoPass;
- await _orderDelayRepository.UpdateAsync(delay, cancellationToken);
- //处理工单延期TODO
- }
- else
- {
- delay.DelayState = EDelayState.NoPass;
- await _orderDelayRepository.UpdateAsync(delay, cancellationToken);
- }
- }
- break;
- }
- }
- }
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