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- using Hotline.CallCenter.Calls;
- using Hotline.Orders;
- using Hotline.Permissions;
- using Hotline.Settings;
- using Hotline.Settings.CommonOpinions;
- using Hotline.Share.Dtos.Settings;
- using Hotline.Share.Enums.FlowEngine;
- using MapsterMapper;
- using Microsoft.AspNetCore.Mvc;
- using MongoDB.Driver;
- using SqlSugar;
- using System.Reflection.Metadata;
- using Hotline.FlowEngine.Workflows;
- using Hotline.Settings.TimeLimits;
- using Hotline.Share.Enums.Order;
- using XF.Domain.Authentications;
- using XF.Domain.Exceptions;
- using XF.Domain.Repository;
- namespace Hotline.Api.Controllers
- {
- /// <summary>
- /// 常用意见接口
- /// </summary>
- public class CommonPController: BaseController
- {
- private readonly ISystemCommonOpinionDomainService _commonOpinionDomainService;
- private readonly ISystemAreaDomainService _systemAreaDomainService;
- private readonly IMapper _mapper;
- private readonly ISessionContext _sessionContext;
- private readonly IRepository<TrCallRecord> _trCallRecordRepository;
- private readonly IOrderRepository _orderRepository;
- private readonly IOrderDelayRepository _orderDelayRepository;
- private readonly ITimeLimitDomainService _timeLimitDomainService;
- private readonly IOrderScreenRepository _orderScreenRepository;
- private readonly IRepository<OrderVisitDetail> _orderVisitedDetailRepository;
- public CommonPController(
- ISystemCommonOpinionDomainService commonOpinionDomainService,
- ISystemAreaDomainService systemAreaDomainService,
- ISessionContext sessionContext,
- IRepository<TrCallRecord> trCallRecordRepository,
- IOrderRepository orderRepository,
- IMapper mapper,
- IOrderDelayRepository orderDelayRepository,
- ITimeLimitDomainService timeLimitDomainService,
- IOrderScreenRepository orderScreenRepository,
- IRepository<OrderVisitDetail> orderVisitedDetailRepository)
- {
- _commonOpinionDomainService = commonOpinionDomainService;
- _systemAreaDomainService= systemAreaDomainService;
- _mapper = mapper;
- _sessionContext = sessionContext;
- _trCallRecordRepository = trCallRecordRepository;
- _orderRepository = orderRepository;
- _orderDelayRepository = orderDelayRepository;
- _timeLimitDomainService = timeLimitDomainService;
- _orderScreenRepository = orderScreenRepository;
- _orderVisitedDetailRepository= orderVisitedDetailRepository;
- }
-
- #region 省市区
- /// <summary>
- /// 获取省市区树形
- /// </summary>
- /// <returns></returns>
- [HttpGet("tree-area")]
- [Obsolete("请调用sys/area/tree")]
- public async Task<List<SystemArea>> GetAearTree()
- {
- return await _systemAreaDomainService.GetAreaTree();
- }
- #endregion
- /// <summary>
- /// 首页基础数据
- /// </summary>
- /// <returns></returns>
- [HttpGet("home_data")]
- public async Task<Object> GetHomeData()
- {
- var tadayTime = DateTime.Now.ToString("yyyy-MM-dd");
- //中心
- if (_sessionContext.OrgIsCenter)
- {
- var orderQuery = _orderRepository.Queryable(false, false, false)
- .Includes(o => o.Workflow, w => w.Steps);
- //今日来电
- var tadayCalls = await _trCallRecordRepository.Queryable()
- .Where(x => x.CallDirection == Share.Enums.CallCenter.ECallDirection.In && tadayTime.Equals(x.CreatedTime.ToString("yyyy-MM-dd"))).ToListAsync();
- var callNum = tadayCalls.Count();
- var validCallNum = tadayCalls.Where(x => x.Duration > 0 || x.QueueTims > 0 || x.RingTimes > 0).Count();
- //今日接通率
- var answeredNum = tadayCalls.Where(x=>x.Duration > 0).Count();
- var answeredRate = validCallNum > 0 ? (answeredNum / validCallNum * 100) + "%" : "100%";
- //今日受理工单
- var tadayOrders = await orderQuery
- .Where(o => tadayTime.Equals(o.CreationTime.ToString("yyyy-MM-dd"))).ToListAsync();
- var orderNum = tadayOrders.Count();
- var directlyNum = tadayOrders.Where(o=> o.ProcessType == Share.Enums.Order.EProcessType.Zhiban).Count();
- return new { CallNum = callNum, ValidCallNum = validCallNum, AnsweredNum = answeredNum, AnsweredRate = answeredRate, OrderNum = orderNum, DirectlyNum = directlyNum };
- }
- //部门
- //今日待办 tasksOkNum
- var time = DateTime.Parse(tadayTime);
- //工单
- var order = await _orderRepository.Queryable()
- .Includes(o => o.Workflow, w => w.Steps)
- .Where(o => SqlFunc.JsonListObjectAny(o.Workflow.HandlerUsers, "Key", _sessionContext.RequiredUserId) || SqlFunc.JsonListObjectAny(o.Workflow.HandlerOrgs, "Key", _sessionContext.RequiredOrgId))
- .GroupBy(o => o.Id)
- .Select(o => new
- {
- aboutExpire = SqlFunc.AggregateSum(SqlFunc.IIF(time > o.NearlyExpiredTime!.Value && time < o.ExpiredTime!.Value, 1, 0)),
- havExpired = SqlFunc.AggregateSum(SqlFunc.IIF( time > o.ExpiredTime!.Value, 1, 0)),
- countersignHandle = SqlFunc.AggregateSum(SqlFunc.IIF(o.CounterSignType.HasValue, 1, 0)),
- }).FirstAsync();
- var aboutExpire = order?.aboutExpire ?? 0;
- var havExpired = order?.havExpired ?? 0;
- var countersignHandle = order?.countersignHandle ?? 0;
- //延期
- var delay = await _orderDelayRepository.Queryable()
- .Includes(x=>x.Workflow)
- .Where(x=> SqlFunc.JsonListObjectAny(x.Workflow.HandlerUsers, "Key", _sessionContext.RequiredUserId) || SqlFunc.JsonListObjectAny(x.Workflow.HandlerOrgs, "Key", _sessionContext.RequiredOrgId))
- .Where(x => x.DelayState == EDelayState.Examining).CountAsync();
- //甄别
- var screenAudit = await _orderScreenRepository.Queryable()
- .Includes(x=>x.Workflow)
- .Where(x => SqlFunc.JsonListObjectAny(x.Workflow.HandlerUsers, "Key", _sessionContext.RequiredUserId) || SqlFunc.JsonListObjectAny(x.Workflow.HandlerOrgs, "Key", _sessionContext.RequiredOrgId))
- .Where(x => x.Status == EScreenStatus.Apply)
- .CountAsync();
- var workTime = _timeLimitDomainService.CalcWorkTimeReduce(DateTime.Now, 5);
- var screenHandle = await _orderVisitedDetailRepository.Queryable(false, true)
- .Includes(x => x.OrderVisit)
- .LeftJoin<OrderScreen>((x, s) => x.Id == s.VisitDetailId && s.Status < EScreenStatus.End && s.IsDeleted == false)
- .Where((x, s) => s.Id == null)
- .Where(x => x.OrderVisit.VisitTime < time && x.OrderVisit.VisitTime > workTime)
- .Where((x, s) => x.OrderVisit.VisitState != EVisitState.None && x.OrderVisit.IsCanHandle)
- .Where((x, s) => x.VisitTarget == EVisitTarget.Org && x.VisitOrgCode.StartsWith(_sessionContext.OrgId) && (
- SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" || SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
- SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" || SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2")).CountAsync();
- return new { AboutExpire = aboutExpire, HavExpired = havExpired, CountersignHandle = countersignHandle, ScreenAudit = screenAudit, Delay = delay, ScreenHandle = screenHandle };
- }
- }
- }
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