OrderApplication.cs 226 KB

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  1. using DocumentFormat.OpenXml.Drawing;
  2. using DotNetCore.CAP;
  3. using Hotline.Application.Quality;
  4. using Hotline.Authentications;
  5. using Hotline.Caching.Interfaces;
  6. using Hotline.Configurations;
  7. using Hotline.EventBus;
  8. using Hotline.File;
  9. using Hotline.FlowEngine.WorkflowModules;
  10. using Hotline.FlowEngine.Workflows;
  11. using Hotline.Orders;
  12. using Hotline.Orders.Notifications;
  13. using Hotline.OrderTranspond;
  14. using Hotline.Push.Notifies;
  15. using Hotline.Repository.SqlSugar.Extensions;
  16. using Hotline.Repository.SqlSugar.Ts;
  17. using Hotline.Schedulings;
  18. using Hotline.SeedData;
  19. using Hotline.Settings;
  20. using Hotline.Settings.Hotspots;
  21. using Hotline.Settings.TimeLimitDomain;
  22. using Hotline.Share.Dtos.DataSharing.PusherHotlineDto;
  23. using Hotline.Share.Dtos.File;
  24. using Hotline.Share.Dtos.FlowEngine;
  25. using Hotline.Share.Dtos.Order;
  26. using Hotline.Share.Dtos.Order.Publish;
  27. using Hotline.Share.Dtos.Push;
  28. using Hotline.Share.Dtos.Settings;
  29. using Hotline.Share.Enums.FlowEngine;
  30. using Hotline.Share.Enums.Order;
  31. using Hotline.Share.Enums.Push;
  32. using Hotline.Share.Enums.Quality;
  33. using Hotline.Share.Enums.Settings;
  34. using Hotline.Share.Mq;
  35. using Hotline.Share.Requests;
  36. using Hotline.Tools;
  37. using Hotline.Users;
  38. using Mapster;
  39. using MapsterMapper;
  40. using MediatR;
  41. using Microsoft.Extensions.Options;
  42. using PanGu;
  43. using SqlSugar;
  44. using System.Data;
  45. using System.Dynamic;
  46. using XF.Domain.Authentications;
  47. using XF.Domain.Dependency;
  48. using XF.Domain.Entities;
  49. using XF.Domain.Exceptions;
  50. using XF.Domain.Repository;
  51. using XF.Utility.EnumExtensions;
  52. using WordInfo = PanGu.WordInfo;
  53. namespace Hotline.Application.Orders;
  54. public class OrderApplication : IOrderApplication, IScopeDependency
  55. {
  56. private readonly IMediator _mediator;
  57. private readonly IRepository<TranspondCityRawData> _transpondCityRawDataRepository;
  58. private readonly Publisher _publisher;
  59. private readonly ISessionContextProvider _sessionContextProvider;
  60. private readonly ISystemDicDataCacheManager _sysDicDataCacheManager;
  61. private readonly IOptionsSnapshot<AppConfiguration> _appOptions;
  62. private readonly IRepository<OrderVisitDetail> _orderVisitedDetailRepository;
  63. private readonly IOrderDomainService _orderDomainService;
  64. private readonly IWorkflowDomainService _workflowDomainService;
  65. private readonly ISessionContext _sessionContext;
  66. private readonly IOrderRepository _orderRepository;
  67. //private readonly ITimeLimitDomainService _timeLimitDomainService;
  68. private readonly IMapper _mapper;
  69. private readonly ISystemSettingCacheManager _systemSettingCacheManager;
  70. private readonly IRepository<OrderWord> _orderWrodRepository;
  71. private readonly IRepositoryTextSearch<OrderTs> _repositoryts;
  72. private readonly IFileRepository _fileRepository;
  73. private readonly IRepository<OrderVisit> _orderVisitRepository;
  74. private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
  75. private readonly IQualityApplication _qualityApplication;
  76. private readonly ICapPublisher _capPublisher;
  77. private readonly IRepository<SystemOrganize> _systemOrganizeRepository;
  78. private readonly IRepository<WorkflowCountersign> _workflowCountersignRepository;
  79. private readonly IRepository<OrderSpecialDetail> _orderSpecialDetailRepository;
  80. private readonly IRepository<SystemArea> _systemAreaRepository;
  81. private readonly IRepository<Hotspot> _hotspotRepository;
  82. private readonly IRepository<WorkflowStep> _workflowStepRepository;
  83. private readonly IRepository<WorkflowTrace> _workflowTraceRepository;
  84. private readonly IRepository<SystemDicData> _systemDicDataRepository;
  85. private readonly IRepository<OrderPublish> _orderPublishRepository;
  86. private readonly IOrderScreenRepository _orderScreenRepository;
  87. private readonly IRepository<OrderSendBackAudit> _orderSendBackAuditRepository;
  88. private readonly ICalcExpireTime _expireTime;
  89. private readonly IRepository<OrderObserve> _orderObserveRepository;
  90. private readonly IOrderTerminateRepository _orderTerminateRepository;
  91. private readonly IRepository<OrderPublishHistory> _orderPublishHistoryRepository;
  92. private readonly IOrderDelayRepository _orderDelayRepository;
  93. private readonly IRepository<OrderSecondaryHandling> _orderSecondaryHandlingRepository;
  94. private readonly IRepository<SchedulingUser> _schedulingUserRepository;
  95. public OrderApplication(
  96. IOrderDomainService orderDomainService,
  97. IOrderRepository orderRepository,
  98. IWorkflowDomainService workflowDomainService,
  99. //ITimeLimitDomainService timeLimitDomainService,
  100. ISystemSettingCacheManager systemSettingCacheManager,
  101. IMapper mapper,
  102. IRepository<OrderWord> orderWrodRepository,
  103. IRepositoryTextSearch<OrderTs> repositoryts,
  104. IFileRepository fileRepository,
  105. ISessionContext sessionContext,
  106. IRepository<OrderVisit> orderVisitRepository,
  107. IRepository<OrderVisitDetail> orderVisitDetailRepository,
  108. IQualityApplication qualityApplication,
  109. ICapPublisher capPublisher,
  110. IRepository<SystemOrganize> systemOrganizeRepository,
  111. IRepository<WorkflowCountersign> workflowCountersignRepository,
  112. IRepository<OrderSpecialDetail> orderSpecialDetailRepository,
  113. IRepository<SystemArea> systemAreaRepository,
  114. IRepository<Hotspot> hotspotRepository,
  115. IRepository<WorkflowStep> workflowStepRepository,
  116. IRepository<SystemDicData> systemDicDataRepository,
  117. IRepository<WorkflowTrace> workflowTraceRepository,
  118. IRepository<OrderPublish> orderPublishRepository,
  119. IOrderScreenRepository orderScreenRepository,
  120. IRepository<OrderSendBackAudit> orderSendBackAuditRepository,
  121. ICalcExpireTime expireTime,
  122. IMediator mediator,
  123. IRepository<OrderVisitDetail> orderVisitedDetailRepository,
  124. IOptionsSnapshot<AppConfiguration> appOptions,
  125. ISystemDicDataCacheManager sysDicDataCacheManager,
  126. Publisher publisher,
  127. ISessionContextProvider sessionContextProvider,
  128. IRepository<TranspondCityRawData> transpondCityRawDataRepository,
  129. IRepository<OrderObserve> orderObserveRepository,
  130. IOrderTerminateRepository orderTerminateRepository,
  131. IRepository<OrderPublishHistory> orderPublishHistoryRepository,
  132. IRepository<OrderSecondaryHandling> orderSecondaryHandlingRepository,
  133. IRepository<SchedulingUser> schedulingUserRepository,
  134. IOrderDelayRepository orderDelayRepository)
  135. {
  136. _orderDomainService = orderDomainService;
  137. _workflowDomainService = workflowDomainService;
  138. _orderRepository = orderRepository;
  139. //_timeLimitDomainService = timeLimitDomainService;
  140. _mapper = mapper;
  141. _systemSettingCacheManager = systemSettingCacheManager;
  142. _orderWrodRepository = orderWrodRepository;
  143. _repositoryts = repositoryts;
  144. _fileRepository = fileRepository;
  145. _orderVisitRepository = orderVisitRepository;
  146. _orderVisitDetailRepository = orderVisitDetailRepository;
  147. _qualityApplication = qualityApplication;
  148. _capPublisher = capPublisher;
  149. _systemOrganizeRepository = systemOrganizeRepository;
  150. _workflowCountersignRepository = workflowCountersignRepository;
  151. _orderSpecialDetailRepository = orderSpecialDetailRepository;
  152. _systemAreaRepository = systemAreaRepository;
  153. _hotspotRepository = hotspotRepository;
  154. _workflowStepRepository = workflowStepRepository;
  155. _systemDicDataRepository = systemDicDataRepository;
  156. _workflowTraceRepository = workflowTraceRepository;
  157. _orderScreenRepository = orderScreenRepository;
  158. _orderPublishRepository = orderPublishRepository;
  159. _orderSendBackAuditRepository = orderSendBackAuditRepository;
  160. _expireTime = expireTime;
  161. _mediator = mediator;
  162. _orderVisitedDetailRepository = orderVisitedDetailRepository;
  163. _appOptions = appOptions;
  164. _sysDicDataCacheManager = sysDicDataCacheManager;
  165. _publisher = publisher;
  166. _sessionContextProvider = sessionContextProvider;
  167. _transpondCityRawDataRepository = transpondCityRawDataRepository;
  168. _orderObserveRepository = orderObserveRepository;
  169. _orderTerminateRepository = orderTerminateRepository;
  170. _orderPublishHistoryRepository = orderPublishHistoryRepository;
  171. _sessionContext = sessionContext;
  172. _orderDelayRepository = orderDelayRepository;
  173. _orderSecondaryHandlingRepository = orderSecondaryHandlingRepository;
  174. _schedulingUserRepository = schedulingUserRepository;
  175. }
  176. /// <summary>
  177. /// 更新工单办理期满时间(延期调用,其他不调用)
  178. /// 1.更新工单 2.更新流程 3.推送省平台
  179. /// </summary>
  180. /// <returns></returns>
  181. public async Task DelayOrderExpiredTimeAsync(string orderId, int timeCount, ETimeType timeType, bool IsProDelay,
  182. CancellationToken cancellationToken)
  183. {
  184. var order = await _orderDomainService.GetOrderAsync(orderId, cancellationToken: cancellationToken);
  185. var expiredTimeBase = DateTime.Now;
  186. if (_appOptions.Value.IsZiGong)
  187. {
  188. expiredTimeBase = order.ExpiredTime.Value;
  189. }
  190. var startTime = DateTime.Now;
  191. if (order.StartTime.HasValue)
  192. {
  193. startTime = order.StartTime.Value;
  194. }
  195. var expiredTimeConfig =
  196. // _timeLimitDomainService.CalcEndTime(DateTime.Now, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  197. await _expireTime.CalcEndTime(expiredTimeBase, startTime, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  198. order.TimeLimit = expiredTimeConfig.TimeText;
  199. order.TimeLimitCount = expiredTimeConfig.Count;
  200. order.TimeLimitUnit = expiredTimeConfig.TimeType;
  201. order.ExpiredTime = expiredTimeConfig.ExpiredTime;
  202. order.NearlyExpiredTime = expiredTimeConfig.NearlyExpiredTime;
  203. order.NearlyExpiredTimeOne = expiredTimeConfig.NearlyExpiredTimeOne;
  204. //TODO发送短信即将超期
  205. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  206. if (IsProDelay)
  207. {
  208. order.ExpiredTimeProvince = expiredTimeConfig.ExpiredTime;
  209. }
  210. //if (string.IsNullOrEmpty(order.WorkflowId))
  211. // throw new UserFriendlyException("该工单流程id异常");
  212. //var workflow = await _workflowDomainService.GetWorkflowAsync(order.WorkflowId, cancellationToken: cancellationToken);
  213. //await _workflowDomainService.UpdateExpiredTimeAsync(workflow, expiredTimeConfig.ExpiredTime,
  214. // expiredTimeConfig.TimeText, expiredTimeConfig.Count, expiredTimeConfig.TimeType, expiredTimeConfig.NearlyExpiredTime, cancellationToken);
  215. if (string.IsNullOrEmpty(order.WorkflowId))
  216. throw new UserFriendlyException("该工单流程id异常");
  217. await _workflowDomainService.UpdateUnhandleExpiredTimeAsync(order.WorkflowId, expiredTimeConfig.ExpiredTime, cancellationToken);
  218. await _orderRepository.UpdateAsync(order, cancellationToken);
  219. var orderDto = _mapper.Map<OrderDto>(order);
  220. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderExpiredTimeUpdate, orderDto,
  221. cancellationToken: cancellationToken);
  222. }
  223. // /// <summary>
  224. // /// 新增工单办理流程记录
  225. // /// </summary>
  226. // public async Task AddOrderTracesAsync(string orderId, ICollection<WorkflowTraceDto> traces, CancellationToken cancellationToken)
  227. // {
  228. // var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  229. // if (order is null)
  230. // throw new UserFriendlyException("工单不存在");
  231. // if (string.IsNullOrEmpty(order.WorkflowId))
  232. // throw new UserFriendlyException("工单未开启流程");
  233. // await _workflowDomainService.AddTracesAsync(order.WorkflowId, _mapper.Map<List<WorkflowTrace>>(traces),
  234. // cancellationToken);
  235. // }
  236. /// <summary>
  237. /// 撤销工单
  238. /// </summary>
  239. public async Task CancelOrderAsync(string orderId, string opinion, CancellationToken cancellationToken)
  240. {
  241. var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  242. if (order is null)
  243. throw new UserFriendlyException("工单不存在");
  244. if (!string.IsNullOrEmpty(order.WorkflowId))
  245. {
  246. //结束流程
  247. await _workflowDomainService.TerminateAsync(new TerminateDto
  248. {
  249. WorkflowId = order.WorkflowId,
  250. Opinion = opinion
  251. }, cancellationToken);
  252. }
  253. //归档工单
  254. var now = DateTime.Now;
  255. var handleDuration = order.StartTime.HasValue
  256. ? //_timeLimitDomainService.CalcWorkTime(
  257. await _expireTime.CalcWorkTime(
  258. order.StartTime.Value,
  259. now, order.ProcessType is EProcessType.Zhiban)
  260. : 0;
  261. var fileDuration = order.CenterToOrgTime.HasValue
  262. ? // _timeLimitDomainService.CalcWorkTime(
  263. await _expireTime.CalcWorkTime(
  264. order.CenterToOrgTime.Value,
  265. now, order.ProcessType is EProcessType.Zhiban)
  266. : 0;
  267. var allDuration = order.StartTime.HasValue
  268. ?
  269. //_timeLimitDomainService.CalcWorkTime(
  270. await _expireTime.CalcWorkTime(
  271. order.StartTime.Value, now,
  272. order.ProcessType is EProcessType.Zhiban)
  273. : 0;
  274. var creationTimeHandleDurationWorkday = order.ActualHandleTime.HasValue
  275. ?
  276. // _timeLimitDomainService.CalcWorkTime(
  277. await _expireTime.CalcWorkTime(
  278. order.CreationTime, now,
  279. order.ProcessType is EProcessType.Zhiban)
  280. : 0;
  281. var centerToOrgHandleDurationWorkday = order.ActualHandleTime.HasValue && order.CenterToOrgTime.HasValue
  282. ?
  283. // _timeLimitDomainService.CalcWorkTime(
  284. await _expireTime.CalcWorkTime(
  285. order.CenterToOrgTime.Value, now,
  286. order.ProcessType is EProcessType.Zhiban)
  287. : 0;
  288. creationTimeHandleDurationWorkday = creationTimeHandleDurationWorkday <= 0 ? 10 : creationTimeHandleDurationWorkday;
  289. centerToOrgHandleDurationWorkday = centerToOrgHandleDurationWorkday <= 0 ? 10 : centerToOrgHandleDurationWorkday;
  290. order.File(now, handleDuration, fileDuration, allDuration, creationTimeHandleDurationWorkday, centerToOrgHandleDurationWorkday);
  291. await _orderRepository.UpdateAsync(order, cancellationToken);
  292. }
  293. /// <summary>
  294. /// 工单即将超期列表(优化版本v1)
  295. /// </summary>
  296. /// <param name="dto"></param>
  297. /// <returns></returns>
  298. public ISugarQueryable<Order> GetAboutToExpireAsyncV1(AboutToExpireListDto dto)
  299. {
  300. DateTime? dateTime = DateTime.Now;
  301. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  302. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  303. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  304. var query = _orderRepository.Queryable();
  305. if (IsCenter == true)
  306. query = _orderRepository.Queryable(canView: !IsCenter);
  307. return query
  308. .Includes(d => d.OrderDelays)
  309. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  310. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  311. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  312. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  313. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  314. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  315. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  316. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  317. .Any())
  318. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  319. .Where(step => step.ExternalId == d.Id &&
  320. step.Status != EWorkflowStepStatus.Handled &&
  321. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  322. .Any())
  323. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  324. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No!))
  325. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title!))
  326. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  327. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  328. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  329. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  330. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  331. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  332. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.HotspotName))
  333. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  334. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  335. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  336. //&& stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value
  337. //.Where(d => d.ExpiredTime != null &&
  338. // d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited && stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value)
  339. .Where(d => d.Status < EOrderStatus.Filed && dateTime > d.NearlyExpiredTime && dateTime < d.ExpiredTime)
  340. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, x => x.No, OrderByType.Asc) //工单编号升序
  341. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, x => x.No, OrderByType.Desc) //工单编号降序
  342. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, x => x.IsProvince, OrderByType.Asc)//是否省工单升序
  343. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, x => x.IsProvince, OrderByType.Desc)//是否省工单降序
  344. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, x => x.CurrentStepName, OrderByType.Asc)//当前节点升序
  345. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, x => x.CurrentStepName, OrderByType.Desc)//当前节点降序
  346. .OrderByIF(dto is { SortField: "delayText", SortRule: 0 }, x => x.OrderDelays.Count, OrderByType.Asc) //是否延期升序
  347. .OrderByIF(dto is { SortField: "delayText", SortRule: 1 }, x => x.OrderDelays.Count, OrderByType.Desc) //是否延期升序
  348. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, x => x.Status, OrderByType.Asc) //工单状态升序
  349. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, x => x.Status, OrderByType.Desc) //工单状态升序
  350. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  351. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  352. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  353. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc) //期满时间降序
  354. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, x => x.ActualHandleOrgName, OrderByType.Asc)// 接办部门升序
  355. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, x => x.ActualHandleOrgName, OrderByType.Desc)// 接办部门降序
  356. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, x => x.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  357. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, x => x.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  358. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, x => x.CounterSignType, OrderByType.Asc) //是否会签升序
  359. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, x => x.CounterSignType, OrderByType.Desc) //是否会签降序
  360. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, x => x.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  361. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, x => x.OrgLevelOneName, OrderByType.Desc)//一级部门降序
  362. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, x => x.HotspotId, OrderByType.Asc) //热点升序
  363. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, x => x.HotspotId, OrderByType.Desc) //热点降序
  364. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, x => x.AcceptorName, OrderByType.Asc)// 受理人升序
  365. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, x => x.AcceptorName, OrderByType.Desc);// 受理人升序
  366. }
  367. /// <summary>
  368. /// 即将超期列表
  369. /// </summary>
  370. /// <param name="dto"></param>
  371. /// <param name="cancellationToken"></param>
  372. /// <returns></returns>
  373. public ISugarQueryable<Order> GetAboutToExpireAsync(AboutToExpireListDto dto)
  374. {
  375. //var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  376. //var value = setting?.SettingValue[0];
  377. //value = string.IsNullOrEmpty(value) ? "0" : value;
  378. //DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  379. //stTime = _timeLimitDomainService.WorkDay(stTime);
  380. //DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  381. DateTime? dateTime = DateTime.Now;
  382. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  383. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  384. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  385. //var query = _orderRepository.Queryable();
  386. //if (IsCenter == true)
  387. // query = _orderRepository.Queryable(canView: !IsCenter);
  388. //return query.Includes(d => d.OrderDelays)
  389. return _orderRepository.Queryable(canView: !IsCenter)
  390. .Includes(d => d.OrderDelays)
  391. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  392. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  393. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  394. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  395. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  396. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  397. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  398. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  399. .Any())
  400. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  401. .Where(step => step.ExternalId == d.Id &&
  402. step.Status != EWorkflowStepStatus.Handled &&
  403. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  404. .Any())
  405. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  406. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No!))
  407. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title!))
  408. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  409. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  410. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  411. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  412. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  413. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  414. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.HotspotName))
  415. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  416. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  417. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  418. //&& stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value
  419. //.Where(d => d.ExpiredTime != null &&
  420. // d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited && stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value)
  421. .Where(d => d.Status < EOrderStatus.Filed && dateTime > d.NearlyExpiredTime && dateTime < d.ExpiredTime)
  422. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, x => x.No, OrderByType.Asc) //工单编号升序
  423. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, x => x.No, OrderByType.Desc) //工单编号降序
  424. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, x => x.IsProvince, OrderByType.Asc)//是否省工单升序
  425. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, x => x.IsProvince, OrderByType.Desc)//是否省工单降序
  426. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, x => x.CurrentStepName, OrderByType.Asc)//当前节点升序
  427. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, x => x.CurrentStepName, OrderByType.Desc)//当前节点降序
  428. .OrderByIF(dto is { SortField: "delayText", SortRule: 0 }, x => x.OrderDelays.Count, OrderByType.Asc) //是否延期升序
  429. .OrderByIF(dto is { SortField: "delayText", SortRule: 1 }, x => x.OrderDelays.Count, OrderByType.Desc) //是否延期升序
  430. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, x => x.Status, OrderByType.Asc) //工单状态升序
  431. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, x => x.Status, OrderByType.Desc) //工单状态升序
  432. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  433. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  434. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  435. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc) //期满时间降序
  436. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, x => x.ActualHandleOrgName, OrderByType.Asc)// 接办部门升序
  437. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, x => x.ActualHandleOrgName, OrderByType.Desc)// 接办部门降序
  438. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, x => x.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  439. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, x => x.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  440. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, x => x.CounterSignType, OrderByType.Asc) //是否会签升序
  441. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, x => x.CounterSignType, OrderByType.Desc) //是否会签降序
  442. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, x => x.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  443. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, x => x.OrgLevelOneName, OrderByType.Desc)//一级部门降序
  444. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, x => x.HotspotId, OrderByType.Asc) //热点升序
  445. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, x => x.HotspotId, OrderByType.Desc) //热点降序
  446. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, x => x.AcceptorName, OrderByType.Asc)// 受理人升序
  447. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, x => x.AcceptorName, OrderByType.Desc);// 受理人升序
  448. }
  449. // /// <summary>
  450. // /// 即将超期节点列表
  451. // /// </summary>
  452. // /// <param name="dto"></param>
  453. // /// <param name="cancellationToken"></param>
  454. // /// <returns></returns>
  455. //public async Task<PagedDto<WorkflowOrderDto>> GetAboutToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  456. //{
  457. // var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  458. // var value = setting?.SettingValue[0];
  459. // value = string.IsNullOrEmpty(value) ? "0" : value;
  460. // DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  461. // stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  462. // DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  463. // RefAsync<int> total = 0;
  464. // var items = await Db.Queryable<Workflow>()
  465. // .LeftJoin<Order>((x, o) => x.ExternalId == o.Id)
  466. // .Where(x => x.ModuleCode == "OrderHandle")
  467. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  468. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  469. // .Where((x, o) => (int)x.Status < 20 && stTime >= x.ExpiredTime && stTime2 <= x.ExpiredTime)
  470. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  471. // .OrderByDescending(x => x.CreationTime)
  472. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  473. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  474. //}
  475. /// <summary>
  476. /// 已超期列表
  477. /// </summary>
  478. /// <param name="dto"></param>
  479. /// <param name="cancellationToken"></param>
  480. /// <returns></returns>
  481. public ISugarQueryable<Order> GetToExpireAsync(AboutToExpireListDto dto)
  482. {
  483. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  484. DateTime stTime = _expireTime.WorkDay(DateTime.Now).GetAwaiter().GetResult();
  485. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  486. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  487. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  488. return _orderRepository.Queryable(canView: false).Includes(d => d.OrderDelays)
  489. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  490. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  491. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  492. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  493. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  494. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  495. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  496. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  497. .Any())
  498. // .WhereIF(orgLevel == 2 || orgLevel == 1, d => d.ActualHandleOrgCode.StartsWith(orgCode))
  499. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  500. .Where(step => step.ExternalId == d.Id &&
  501. step.Status != EWorkflowStepStatus.Handled &&
  502. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  503. .Any())
  504. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  505. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  506. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No.Contains(dto.No))
  507. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title!))
  508. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  509. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  510. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  511. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  512. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  513. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  514. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.HotspotName))
  515. .WhereIF(dto.FiledTimeStart.HasValue, d => d.FiledTime >= dto.FiledTimeStart)//办结时间开始
  516. .WhereIF(dto.FiledTimeEnd.HasValue, d => d.FiledTime <= dto.FiledTimeEnd)//办结时间结束
  517. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  518. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  519. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  520. .Where(d => d.Status < EOrderStatus.Filed)
  521. .Where(d => d.ExpiredTime != null &&
  522. (((d.Status == EOrderStatus.Filed || d.Status == EOrderStatus.Published || d.Status == EOrderStatus.Visited) &&
  523. d.FiledTime >= d.ExpiredTime) ||
  524. ((d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited) &&
  525. stTime >= d.ExpiredTime.Value)))
  526. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  527. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  528. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  529. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc); //期满时间降序
  530. }
  531. // /// <summary>
  532. // /// 已超期节点列表
  533. // /// </summary>
  534. // /// <param name="dto"></param>
  535. // /// <param name="cancellationToken"></param>
  536. // /// <returns></returns>
  537. // public async Task<PagedDto<WorkflowOrderDto>> GetToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  538. // {
  539. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  540. //RefAsync<int> total = 0;
  541. //var items= await Db.Queryable<Workflow>()
  542. // .LeftJoin<Order>((x,o)=>x.ExternalId == o.Id)
  543. // .Where(x => x.ModuleCode == "OrderHandle")
  544. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  545. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  546. // .Where((x,o) => (((int)x.Status >= 20 && x.EndTime >= x.ExpiredTime) || ((int)x.Status < 20 && stTime >= x.ExpiredTime)))
  547. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  548. // .OrderByDescending(x => x.CreationTime)
  549. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  550. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  551. // }
  552. /// <summary>
  553. /// 工单关键字分词
  554. /// </summary>
  555. /// <param name="inputStr"></param>
  556. /// <returns></returns>
  557. public async Task OrderParticiple(string inputStr, string orderId, DateTime time, CancellationToken cancellationToken)
  558. {
  559. var seg = new Segment();
  560. ICollection<WordInfo> splitWords = seg.DoSegment(inputStr);
  561. var words = new List<string>();
  562. for (int i = 0; i < splitWords.Count; i++)
  563. {
  564. var word = splitWords.ElementAt(i);
  565. if (word is { WordType: WordType.SimplifiedChinese, Word.Length: > 1 })
  566. words.Add(splitWords.ElementAt(i).Word);
  567. }
  568. if (words.Any())
  569. {
  570. var vector = await _repositoryts.SearchAsync(orderId, cancellationToken);
  571. if (vector != null && vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, words, cancellationToken);
  572. else await _repositoryts.AddVectorAsync(orderId, time, words, cancellationToken);
  573. }
  574. // 结巴分词
  575. //var segmenter = new JiebaSegmenter();
  576. //var segments1 = segmenter.Cut(inputStr, cutAll: true);
  577. //var b = segments1;
  578. //var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("普通标签")).Select(x => x.Tag).ToListAsync(cancellationToken);
  579. //var res = new List<string>();
  580. //if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  581. //var participles = await _orderWrodRepository.Queryable().In(x => x.Tag, res).ToListAsync(cancellationToken);
  582. //if (participles.Any())
  583. //{
  584. // //关键词
  585. // var tags = participles.Select(x => x.Tag).ToList();
  586. // var tagsStr = string.Join(",", tags);
  587. // await _orderRepository.Updateable().SetColumns(x => x.TagNames == tagsStr).Where(x => x.Id == orderId).ExecuteCommandAsync(cancellationToken);
  588. // List<string> synonyms = participles.Select(x => x.Synonym).ToList();
  589. // if (synonyms.Any())
  590. // {
  591. // var synonymsStr = string.Join(",", synonyms);
  592. // synonyms = synonymsStr.Split(",").Distinct().ToList();
  593. // tags.AddRange(synonyms);
  594. // }
  595. // var vector = await _orderRepository.Queryable().Where(x => x.Id == orderId).ToListAsync(cancellationToken);
  596. // if (vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, tags, cancellationToken);
  597. // else await _repositoryts.AddVectorAsync(orderId, DateTime.Now, tags, cancellationToken);
  598. //}
  599. }
  600. public async Task OrderSensitiveParticiple(string inputStr, string orderId, CancellationToken cancellationToken)
  601. {
  602. var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("敏感标签")).Select(x => x.Tag)
  603. .ToListAsync(cancellationToken);
  604. var res = new List<string>();
  605. if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  606. if (res.Any())
  607. {
  608. var intersect = words.Intersect(res).ToList();
  609. await _orderRepository.Updateable().SetColumns(o => new Order() { Sensitive = intersect }).Where(o => o.Id == orderId)
  610. .ExecuteCommandAsync(cancellationToken);
  611. }
  612. }
  613. /// <summary>
  614. /// 接收外部平台工单
  615. /// </summary>
  616. public Task<AddOrderResponse> ReceiveOrderFromExternalAsync(AddOrderDto dto, CancellationToken cancellationToken)
  617. {
  618. switch (dto.Source)
  619. {
  620. case ESource.ProvinceStraight:
  621. SessionContextCreator.CreateSessionContext(_sessionContextProvider, "province");
  622. return ReceiveOrderFromProvinceAsync(dto, dto.Files, cancellationToken);
  623. case ESource.Police110:
  624. case ESource.CityDataExchangeLz:
  625. case ESource.CityDataExchangeYB:
  626. case ESource.CityDataExchangeZG:
  627. case ESource.CityDataExchangeNJ:
  628. case ESource.WebPortal:
  629. case ESource.ConvergenceMedia:
  630. case ESource.IYIBIN:
  631. case ESource.ZHYB:
  632. case ESource.ZZPT:
  633. case ESource.WLLZ:
  634. case ESource.YBS:
  635. case ESource.APP:
  636. case ESource.WeChat:
  637. case ESource.ZGGC:
  638. case ESource.ZGTFTB:
  639. return ReceiveOrderFromOtherPlatformAsync(dto, dto.Files, cancellationToken);
  640. case ESource.Hotline:
  641. case ESource.HotlineImport:
  642. default:
  643. throw new ArgumentOutOfRangeException();
  644. }
  645. }
  646. /// <summary>
  647. /// 接收外部平台修改工单附件
  648. /// </summary>
  649. public async Task UpdateOrderFilesAnonymousAsync(UpdateOrderFilesDto dto, CancellationToken cancellationToken)
  650. {
  651. if (string.IsNullOrEmpty(dto.Id) && string.IsNullOrEmpty(dto.OrderNo))
  652. throw new UserFriendlyException("工单外部编号不能为空");
  653. var order = await _orderRepository.Queryable()
  654. .FirstAsync(d => d.Id == dto.Id || d.No == dto.OrderNo, cancellationToken);
  655. if (order != null && dto.Files != null && dto.Files.Any())
  656. {
  657. order.FileJson = await _fileRepository.AddFileAsync(dto.Files, order.Id, "", cancellationToken);
  658. await _orderRepository.UpdateAsync(order, cancellationToken);
  659. }
  660. }
  661. /// <summary>
  662. /// 获取待发布列表
  663. /// </summary>
  664. /// <param name="dto"></param>
  665. /// <returns></returns>
  666. public ISugarQueryable<Order> GetPublishOrderList(QueryOrderPublishDto dto)
  667. {
  668. var query = _orderRepository.Queryable();
  669. if (_appOptions.Value.IsLuZhou)
  670. query = query.Includes(d => d.FwCallRecord);
  671. //.Includes(d => d.OrderPublish)
  672. return query.Where(x => x.Status == EOrderStatus.Filed)
  673. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword!))
  674. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No))
  675. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title))
  676. //.WhereIF(dto.PubState == EPubState.Pub, d => d.Status >= EOrderStatus.Published)
  677. //.WhereIF(dto.PubState == EPubState.NoPub, d => d.Status == EOrderStatus.Filed)
  678. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.SourceChannelCode == dto.Channel)
  679. .WhereIF(!string.IsNullOrEmpty(dto.OrderTag), d => d.OrderTagCode == dto.OrderTag!) //工单标签
  680. .WhereIF(!string.IsNullOrEmpty(dto.CenterToOrgHandlerName), d => d.CenterToOrgHandlerName.Contains(dto.CenterToOrgHandlerName)) //派单人
  681. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName.Contains(dto.NameOrNo) || d.AcceptorStaffNo.Contains(dto.NameOrNo)) //受理人/坐席
  682. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  683. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  684. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.Hotspot))
  685. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  686. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone == dto.FromPhone) //来电号码
  687. //.WhereIF(!string.IsNullOrEmpty(dto.PubMan),
  688. // d => d.AcceptorName.Contains(dto.PubMan!) || d.AcceptorStaffNo.Contains(dto.PubMan!))
  689. //.WhereIF(dto.PubRange == EPublicState.Pub, d => d.OrderPublish.PublishState)
  690. //.WhereIF(dto.PubRange == EPublicState.NoPub, d => !d.OrderPublish.PublishState)
  691. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, d => d.Source == ESource.ProvinceStraight)
  692. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, d => d.Source != ESource.ProvinceStraight)
  693. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.ProcessType == EProcessType.Zhiban)
  694. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.ProcessType == EProcessType.Jiaoban)
  695. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.FileOrgIsCenter == true)
  696. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.FileOrgIsCenter == false)
  697. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == true, d => d.CounterSignType != null)
  698. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == false, d => d.CounterSignType == null)
  699. .WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptType))
  700. .WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId))
  701. //.WhereIF(dto.Resolve.HasValue, d => d.OrderPublish.Resolve == dto.Resolve)
  702. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  703. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  704. .WhereIF(dto.FiledTimeStart.HasValue, d => d.FiledTime >= dto.FiledTimeStart)
  705. .WhereIF(dto.FiledTimeEnd.HasValue, d => d.FiledTime <= dto.FiledTimeEnd)
  706. .WhereIF(dto.ExpiredTimeProvinceStart.HasValue, d => d.ExpiredTimeProvince >= dto.ExpiredTimeProvinceStart)//省期满时间开始
  707. .WhereIF(dto.ExpiredTimeProvinceEnd.HasValue, d => d.ExpiredTimeProvince <= dto.ExpiredTimeProvinceEnd)//省期满时间结束
  708. .WhereIF(dto.Iszgzfw.HasValue && dto.Iszgzfw == true, d => d.ReceiveProvinceNo.StartsWith("ZGZFW"))
  709. .WhereIF(dto.Isgjzwfwpt.HasValue && dto.Isgjzwfwpt == true, d => d.ReceiveProvinceNo.StartsWith("GJZWFWPT"))
  710. .WhereIF(dto.QuerySelf.HasValue && dto.QuerySelf.Value, d => d.WaitForPublisherId == _sessionContext.RequiredUserId)
  711. .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
  712. .WhereIF(dto.IsOverTime == true,
  713. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  714. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //是 超期
  715. .WhereIF(dto.IsOverTime == false,
  716. d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) ||
  717. (d.ExpiredTime > d.ActualHandleTime && d.Status >= EOrderStatus.Filed))//否 超期
  718. .OrderByDescending(d => d.FiledTime);
  719. }
  720. public ISugarQueryable<OrderPublish> GetPublishedOrder(PublishedPagedRequest dto)
  721. {
  722. return _orderPublishRepository.Queryable()
  723. .Includes(x => x.Order)
  724. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Order.Title.StartsWith(dto.Keyword!))
  725. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No.Contains(dto.No!))
  726. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title.Contains(dto.Title!))
  727. .WhereIF(dto.CreationTimeStart.HasValue, d => d.Order.CreationTime >= dto.CreationTimeStart)
  728. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.Order.CreationTime <= dto.CreationTimeEnd)
  729. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order.FromPhone == dto.FromPhone) //来电号码
  730. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName),
  731. d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  732. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType) //受理类型
  733. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot))
  734. .WhereIF(!string.IsNullOrEmpty(dto.PublishName), d => d.CreatorName.Contains(dto.PublishName!))
  735. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo),
  736. d => d.Order.AcceptorName.Contains(dto.NameOrNo) || d.Order.AcceptorStaffNo.Contains(dto.NameOrNo)) //受理人/坐席
  737. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  738. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  739. .WhereIF(dto.Resolve.HasValue, x => x.Resolve == dto.Resolve)
  740. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.Order.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  741. .WhereIF(dto.IdentityType != null, d => d.Order.IdentityType == dto.IdentityType) //来电主体
  742. .WhereIF(dto.IsOverTime == true,
  743. d => (d.Order.ExpiredTime < DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  744. (d.Order.ExpiredTime < d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //是 超期
  745. .WhereIF(dto.IsOverTime == false,
  746. d => (d.Order.ExpiredTime > DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  747. (d.Order.ExpiredTime > d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //否 超期
  748. .OrderByDescending(d => d.CreationTime);
  749. }
  750. /// <summary>
  751. /// 发布量统计(按账号)
  752. /// </summary>
  753. /// <param name="dto"></param>
  754. /// <returns></returns>
  755. /// <exception cref="UserFriendlyException"></exception>
  756. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderAsync(QueryOrderPublishStatisticsDto dto, bool isFull)
  757. {
  758. var query = _orderRepository.Queryable()
  759. .Includes(order => order.OrderPublish)
  760. .LeftJoin<User>((order, user) => order.WaitForPublisherId == user.Id)
  761. .Where((order, user) => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime &&
  762. !string.IsNullOrEmpty(order.WaitForPublisherId))
  763. // .WhereIF(dto.ProcessType != null, (order, user) => order.ProcessType == dto.ProcessType)
  764. .WhereIF(dto.ProcessType != null && dto.ProcessType == EProcessType.Zhiban, (order, user) => order.FileOrgIsCenter == true)
  765. .WhereIF(dto.ProcessType != null && dto.ProcessType == EProcessType.Jiaoban, (order, user) => order.FileOrgIsCenter == false)
  766. .GroupBy((order, user) => new { order.WaitForPublisherId, user.Name })
  767. .Select((order, user) => new PublishedOrderStatisticsDto
  768. {
  769. Id = order.WaitForPublisherId,
  770. Name = user.Name,
  771. //TotalCount = SqlFunc.AggregateCount(order.Id),
  772. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  773. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  774. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  775. });
  776. var total = 0;
  777. var items = new List<PublishedOrderStatisticsDto>();
  778. if (isFull)
  779. {
  780. items = await query.ToListAsync();
  781. }
  782. else
  783. {
  784. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  785. }
  786. return (total, items);
  787. }
  788. /// <summary>
  789. /// 发布量统计(部门)
  790. /// </summary>
  791. /// <param name="dto"></param>
  792. /// <returns></returns>
  793. /// <exception cref="UserFriendlyException"></exception>
  794. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderDepartmentAsync(QueryOrderPublishStatisticsAllDto dto,
  795. bool isFull)
  796. {
  797. var total = 0;
  798. var items = new List<PublishedOrderStatisticsDto>();
  799. var query = _orderRepository.Queryable()
  800. .Includes(order => order.OrderPublish)
  801. .Where(order => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime && order.ActualHandleOrgName != null)
  802. .GroupBy(order => new { Name = order.ActualHandleOrgName, PublishTime = order.CreationTime.ToString("YYYY-MM-DD") })
  803. .Select(order => new PublishedOrderStatisticsDto
  804. {
  805. Name = order.ActualHandleOrgName,
  806. PublishTime = order.CreationTime.ToString("YYYY-MM-DD"),
  807. // TotalCount = SqlFunc.AggregateCount(order.Id),
  808. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  809. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  810. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  811. });
  812. if (isFull)
  813. {
  814. items = await query.ToListAsync();
  815. }
  816. else
  817. {
  818. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  819. }
  820. return (total, items);
  821. }
  822. /// <summary>
  823. /// 回访来源统计
  824. /// </summary>
  825. /// <param name="dto"></param>
  826. /// <returns></returns>
  827. /// <exception cref="NotImplementedException"></exception>
  828. public async Task<IList<OrderVisitSourceChannelDto>> QueryOrderVisitSourceChannelAsync(QueryOrderVisitSourceChannelDto dto)
  829. {
  830. var result = await _orderVisitRepository.Queryable()
  831. .LeftJoin<Order>((visit, order) => order.Id == visit.OrderId)
  832. .Where((visit, order) => visit.VisitTime >= dto.StartTime && visit.VisitTime <= dto.EndTime)
  833. .Where((visit, order) => visit.VisitState == EVisitState.Visited)
  834. .GroupBy((visit, order) => new { order.SourceChannel })
  835. .Select((visit, order) => new OrderVisitSourceChannelDto
  836. {
  837. Count = SqlFunc.AggregateCount(visit.OrderId),
  838. SourceChannel = order.SourceChannel
  839. })
  840. .ToListAsync();
  841. return result;
  842. }
  843. /// <summary>
  844. /// 工单回访
  845. /// </summary>
  846. /// <param name="dto"></param>
  847. /// <param name="cancellationToken"></param>
  848. /// <returns></returns>
  849. public async Task OrderVisitWeb(OrderVisitWebDto dto, CancellationToken cancellationToken)
  850. {
  851. var visit = await _orderVisitRepository.Queryable()
  852. .Includes(x => x.Order)
  853. .Includes(x => x.OrderVisitDetails)
  854. .FirstAsync(x => x.Id == dto.Id);
  855. if (visit != null)
  856. {
  857. var first = dto.OrderVisitDetailDto.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  858. if (first != null)
  859. {
  860. visit.NowEvaluate = first.OrgProcessingResults;
  861. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  862. }
  863. visit.VisitState = EVisitState.Visited;
  864. visit.VisitTime = dto.VisitTime;
  865. visit.VisitType = dto.VisitType;
  866. for (int i = 0; i < visit.OrderVisitDetails.Count; i++)
  867. {
  868. var detail = visit.OrderVisitDetails[i];
  869. var detaildto = dto.OrderVisitDetailDto.FirstOrDefault(x => x.Id == detail.Id);
  870. if (detaildto != null)
  871. {
  872. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  873. }
  874. }
  875. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  876. await _orderVisitDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  877. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  878. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  879. if (first != null)
  880. {
  881. //推省上
  882. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  883. new PublishVisitDto()
  884. {
  885. Order = orderDto,
  886. No = visit.No,
  887. VisitType = visit.VisitType,
  888. VisitName = visit.CreatorName,
  889. VisitTime = visit.VisitTime,
  890. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  891. AreaCode = visit.Order.AreaCode!,
  892. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  893. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  894. ClientGuid = ""
  895. }, cancellationToken: cancellationToken);
  896. }
  897. //写入质检
  898. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, orderDto.Id, visit.Id,
  899. cancellationToken);
  900. }
  901. }
  902. /// <summary>
  903. /// 保存工单办理时页面填写的数据
  904. /// </summary>
  905. /// <param name="dto"></param>
  906. /// <returns></returns>
  907. public async Task<Order> SaveOrderWorkflowInfo(NextWorkflowDto<OrderHandleFlowDto> dto, CancellationToken cancellationToken)
  908. {
  909. var order = await _orderRepository.Queryable().Includes(d => d.OrderExtension)
  910. .FirstAsync(d => d.Id == dto.Data.OrderId, cancellationToken)
  911. ?? throw UserFriendlyException.SameMessage("无效工单编号");
  912. if (await _orderSendBackAuditRepository.AnyAsync(x => x.OrderId == order.Id && x.State == ESendBackAuditState.Apply,
  913. cancellationToken))
  914. {
  915. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  916. }
  917. ExpiredTimeWithConfig? expiredTimeConfig = null;
  918. var settingBase = _systemSettingCacheManager.GetSetting(SettingConstants.CityBaseConfiguration)?.SettingValue[0];
  919. CityBaseConfiguration cityBase = System.Text.Json.JsonSerializer.Deserialize<CityBaseConfiguration>(settingBase);
  920. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId || d.Key == cityBase.CityProvinceAssign.OrgId))
  921. {
  922. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId) && order.OrderExtension is null)
  923. {
  924. throw UserFriendlyException.SameMessage("该工单不存在拓展信息,不能推送至全国12315平台!");
  925. }
  926. var startTime = order.CenterToOrgTime ?? DateTime.Now;
  927. TimeResult? timeResult;
  928. if (_appOptions.Value.IsLuZhou)
  929. {
  930. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.Day, 60, 80, 50);
  931. expiredTimeConfig = new ExpiredTimeWithConfig
  932. {
  933. Count = 60,
  934. TimeType = ETimeType.Day,
  935. TimeText = "60个自然日",
  936. ExpiredTime = timeResult.EndTime,
  937. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  938. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  939. };
  940. }
  941. else if (_appOptions.Value.IsZiGong)
  942. {
  943. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.WorkDay, 5, 80, 50);
  944. expiredTimeConfig = new ExpiredTimeWithConfig
  945. {
  946. Count = 5,
  947. TimeType = ETimeType.WorkDay,
  948. TimeText = "5个工作日",
  949. ExpiredTime = timeResult.EndTime,
  950. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  951. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  952. };
  953. }
  954. else if (_appOptions.Value.IsYiBin)
  955. {
  956. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.WorkDay, 45, 80, 50);
  957. expiredTimeConfig = new ExpiredTimeWithConfig
  958. {
  959. Count = 45,
  960. TimeType = ETimeType.WorkDay,
  961. TimeText = "45个工作日",
  962. ExpiredTime = timeResult.EndTime,
  963. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  964. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  965. };
  966. }
  967. else
  968. {
  969. throw new UserFriendlyException("暂不支持该方案");
  970. }
  971. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  972. order.CenterToOrg(
  973. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  974. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  975. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  976. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  977. canUpdateOrderSender);
  978. //TODO发送短信即将超期
  979. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  980. //自动延期订阅
  981. var enabled = _systemSettingCacheManager.GetSetting(SettingConstants.EnabledAutomaticDelay)?.SettingValue[0];
  982. if (bool.Parse(enabled))
  983. {
  984. await _capPublisher.PublishDelayAsync(
  985. expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1),
  986. EventNames.HotlineOrderAutomaticDelay,
  987. new PublishAutomaticDelayDto() { OrderId = order.Id },
  988. cancellationToken: cancellationToken);
  989. }
  990. }
  991. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToOrg)
  992. {
  993. if (_appOptions.Value.IsLuZhou)
  994. {
  995. expiredTimeConfig = await _expireTime.CalcEndTime(DateTime.Now, DateTime.Now, new TimeConfig() { Count = dto.Data.TimeLimit, TimeType = dto.Data.TimeLimitUnit.Value }, order.AcceptTypeCode);
  996. }
  997. else
  998. {
  999. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  1000. }
  1001. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  1002. order.CenterToOrg(
  1003. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  1004. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  1005. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  1006. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  1007. canUpdateOrderSender);
  1008. //TODO发送短信即将超期
  1009. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  1010. //自动延期订阅
  1011. var enabled = _systemSettingCacheManager.GetSetting(SettingConstants.EnabledAutomaticDelay)?.SettingValue[0];
  1012. if (bool.Parse(enabled))
  1013. {
  1014. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  1015. new PublishAutomaticDelayDto() { OrderId = order.Id });
  1016. }
  1017. }
  1018. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToCenter)
  1019. {
  1020. if (_appOptions.Value.IsZiGong == false)
  1021. {
  1022. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  1023. order.CenterToCenter(expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  1024. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime, expiredTimeConfig.NearlyExpiredTime,
  1025. expiredTimeConfig.NearlyExpiredTimeOne);
  1026. //TODO发送短信即将超期
  1027. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  1028. //自动延期订阅
  1029. var enabled = _systemSettingCacheManager.GetSetting(SettingConstants.EnabledAutomaticDelay)?.SettingValue[0];
  1030. if (bool.Parse(enabled))
  1031. {
  1032. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  1033. new PublishAutomaticDelayDto() { OrderId = order.Id });
  1034. }
  1035. }
  1036. }
  1037. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToFile) //中心直接归档,中心意见为实际办理意见
  1038. {
  1039. order.CenterToOrgOpinion = dto.Workflow.Opinion;
  1040. await _orderRepository.UpdateAsync(order, cancellationToken);
  1041. }
  1042. if (dto.Data.LeaderSMSKey != null)
  1043. {
  1044. var dic = _sysDicDataCacheManager.LeaderSMS.First(m => m.Id == dto.Data.LeaderSMSKey);
  1045. _capPublisher.Publish(EventNames.HotlineLeaderSMS, new PublishLeaderSMSDto(order.Id, dic.DicDataName, dic.DicDataValue));
  1046. }
  1047. _mapper.Map(dto.Data, order);
  1048. if (expiredTimeConfig is not null)
  1049. _mapper.Map(expiredTimeConfig, order);
  1050. await _orderRepository.UpdateAsync(order, cancellationToken);
  1051. return order;
  1052. }
  1053. /// <summary>
  1054. /// 回访保存
  1055. /// 调用本方法前, 先调用 _callApplication.GetOrSetCallIdAsync 转换 CallId
  1056. /// </summary>
  1057. /// <param name="dto"></param>
  1058. /// <param name="cancellationToken"></param>
  1059. /// <returns></returns>
  1060. public async Task SaveOrderVisit(VisitDto dto, CancellationToken cancellationToken)
  1061. {
  1062. var visit = await _orderVisitRepository.Queryable()
  1063. .Includes(d => d.Order)
  1064. .Includes(d => d.OrderVisitDetails)
  1065. .FirstAsync(d => d.Id == dto.Id, cancellationToken);
  1066. if (visit is null)
  1067. throw UserFriendlyException.SameMessage("未知回访信息");
  1068. if (_appOptions.Value.IsYiBin && visit.VisitState == EVisitState.Visited)
  1069. throw UserFriendlyException.SameMessage("已回访,不能重复回访");
  1070. var first = dto.VisitDetails.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  1071. visit.IsPutThrough = dto.IsPutThrough;
  1072. visit.AgainState = dto.IsAgain ? EAgainState.NeedAgain : EAgainState.NoAgain;
  1073. visit.EmployeeId = _sessionContextProvider.SessionContext.UserId;
  1074. visit.CallId = dto.CallId;
  1075. if (first != null)
  1076. {
  1077. visit.NowEvaluate = first.OrgProcessingResults;
  1078. }
  1079. visit.VisitState = Share.Enums.Order.EVisitState.Visited;
  1080. visit.VisitTime = DateTime.Now;
  1081. if (!string.IsNullOrEmpty(visit.CallId))
  1082. {
  1083. visit.VisitType = EVisitType.CallVisit;
  1084. }
  1085. if (visit.VisitType is null)
  1086. {
  1087. visit.VisitType = EVisitType.ArtificialVisit;
  1088. }
  1089. if (first != null)
  1090. {
  1091. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  1092. }
  1093. visit.OrgJudge = dto.OrgJudge;
  1094. visit.SeatJudge = dto.SeatJudge;
  1095. if (visit.OrgJudge == true || visit.SeatJudge == true)
  1096. {
  1097. visit.JudgeState = EJudgeState.Judging;
  1098. }
  1099. for (int i = 0; i < visit.OrderVisitDetails.Count; i++)
  1100. {
  1101. var detail = visit.OrderVisitDetails[i];
  1102. var detaildto = dto.VisitDetails.FirstOrDefault(x => x.Id == detail.Id);
  1103. if (detaildto != null)
  1104. {
  1105. if (visit.Order.SourceChannelCode != "RGDH" && detaildto.VisitTarget == EVisitTarget.Seat)
  1106. {
  1107. detaildto.SeatEvaluate = ESeatEvaluate.DefaultSatisfied;
  1108. }
  1109. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  1110. //计算甄别提起时限
  1111. visit.OrderVisitDetails[i].ScreenByEndTime = (await _expireTime.CalcEndTime(DateTime.Now, DateTime.Now, ETimeType.WorkDay, 2, 0, 0)).EndTime;
  1112. }
  1113. }
  1114. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  1115. await _orderVisitedDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  1116. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  1117. //handle visit trace
  1118. //上面取得当前操作人,需求变动前暂时可以这样写
  1119. var visitor = new UserInfo(
  1120. _sessionContextProvider.SessionContext.UserId,
  1121. _sessionContextProvider.SessionContext.UserName,
  1122. _sessionContextProvider.SessionContext.OrgId,
  1123. _sessionContextProvider.SessionContext.OrgName);
  1124. await _workflowDomainService.HandleVisitTraceAsync(visit.Id, visitor, visit.VisitTime ?? DateTime.Now, cancellationToken);
  1125. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  1126. await _publisher.PublishAsync(new UpdateOrderVisitNotify(visit.Adapt<OrderVisitNotifyDto>()), cancellationToken);
  1127. if (first != null)
  1128. {
  1129. //推省上
  1130. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  1131. new PublishVisitDto()
  1132. {
  1133. Order = orderDto,
  1134. No = visit.No,
  1135. VisitType = visit.VisitType,
  1136. VisitName = visit.CreatorName,
  1137. VisitTime = visit.VisitTime,
  1138. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  1139. AreaCode = visit.Order.AreaCode!,
  1140. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  1141. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  1142. ClientGuid = ""
  1143. }, cancellationToken: cancellationToken);
  1144. //推门户
  1145. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisitedWeb, new PublishVisitAllDto()
  1146. {
  1147. Id = visit.Id,
  1148. Order = orderDto,
  1149. OrderVisitDetails = _mapper.Map<List<VisitDetailDto>>(visit.OrderVisitDetails),
  1150. VisitName = _sessionContextProvider.SessionContext.UserName,
  1151. VisitTime = visit.VisitTime,
  1152. VisitType = visit.VisitType,
  1153. VisitState = visit.VisitState,
  1154. PublishTime = visit.PublishTime,
  1155. }, cancellationToken: cancellationToken);
  1156. }
  1157. if (first != null)
  1158. {
  1159. //写入质检
  1160. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, visit.Order.Id, visit.Id,
  1161. cancellationToken);
  1162. }
  1163. }
  1164. /// <summary>
  1165. /// 发送回访短信
  1166. /// </summary>
  1167. /// <param name="dto"></param>
  1168. /// <returns></returns>
  1169. /// <exception cref="NotImplementedException"></exception>
  1170. public async Task VisitPushSMSAsync(VisitSmsInDto dto, CancellationToken cancellationToken)
  1171. {
  1172. var orderVisitList = await _orderVisitRepository.Queryable()
  1173. .Includes(d => d.Order)
  1174. .Where(d => dto.Ids.Contains(d.Id) && (d.VisitState == EVisitState.WaitForVisit || d.VisitState == EVisitState.NoSatisfiedWaitForVisit || d.VisitState == EVisitState.SMSUnsatisfied))
  1175. .Select(d => new { d.Id, d.Order.SourceChannelCode, d.Order.Contact, d.Order.Password, d.No, d.OrderId, d.Order.Title, d.Order.FromName })
  1176. .ToListAsync(cancellationToken);
  1177. foreach (var item in orderVisitList)
  1178. {
  1179. var code = "1013";
  1180. if (item.SourceChannelCode == "ZGSSP") code = "1012";
  1181. var messageDto = new Share.Dtos.Push.MessageDto
  1182. {
  1183. PushBusiness = EPushBusiness.VisitSms,
  1184. ExternalId = item.Id,
  1185. OrderId = item.OrderId,
  1186. PushPlatform = EPushPlatform.Sms,
  1187. Remark = item.Title,
  1188. Name = item.FromName,
  1189. TemplateCode = code,
  1190. Params = new List<string>() { item.No, item.Password },
  1191. TelNumber = item.Contact,
  1192. };
  1193. await _mediator.Publish(new PushMessageNotify(messageDto), cancellationToken);
  1194. await _orderVisitRepository.Updateable()
  1195. .Where(m => m.Id == item.Id)
  1196. .SetColumns(m => m.VisitState == EVisitState.SMSVisiting)
  1197. // .SetColumns(m => m.VisitType == EVisitType.SmsVisit)
  1198. .SetColumns(m => m.EmployeeId == _sessionContextProvider.SessionContext.RequiredUserId)
  1199. .ExecuteCommandAsync(cancellationToken);
  1200. // 发送短信后推送一个 48小时的延迟消息队列. 当消息队列收到消息时, 判断用户是否回复了, 如果未回复短信就 默认满意
  1201. var delaySecond = _systemSettingCacheManager.DefaultVisitSmsDelaySecond;
  1202. await _capPublisher.PublishDelayAsync(
  1203. TimeSpan.FromSeconds(delaySecond),
  1204. EventNames.UpdateVisitDelaySms,
  1205. messageDto,
  1206. cancellationToken: cancellationToken);
  1207. }
  1208. }
  1209. //public async Task<List<OrderDto>> QueryOrdersAsync(QueryOrderDto dto, int queryIndex)
  1210. //{
  1211. // var query = QueryOrders(dto);
  1212. // var items = await query.ToFixedListAsync(queryIndex);
  1213. // var dtoItems = new List<OrderDto>();
  1214. // foreach (var item in items)
  1215. // {
  1216. // var orderDto = item.Adapt<OrderDto>();
  1217. // var visitEntity = item.OrderVisits
  1218. // .OrderByDescending(m => m.CreationTime)
  1219. // .FirstOrDefault();
  1220. // if (visitEntity != null)
  1221. // {
  1222. // var now = visitEntity?.NowEvaluate;
  1223. // if (now != null)
  1224. // {
  1225. // orderDto.OrgEvaluate = now;
  1226. // orderDto.OrgEvaluateValue = now.Value;
  1227. // }
  1228. // orderDto.SeatEvaluate = visitEntity.OrderVisitDetails.Where(m => m.VisitTarget == EVisitTarget.Seat)
  1229. // .FirstOrDefault()?.SeatEvaluate;
  1230. // }
  1231. // orderDto.OrderVisits = null;
  1232. // dtoItems.Add(orderDto);
  1233. // }
  1234. // return dtoItems;
  1235. //}
  1236. public ISugarQueryable<Order> QueryOrders(QueryOrderDto dto)
  1237. {
  1238. var isCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1239. var query = _orderRepository.Queryable();
  1240. if (!isCenter)
  1241. {
  1242. query.Where(d => SqlFunc.Subqueryable<WorkflowStep>()
  1243. .Where(step => step.ExternalId == d.Id &&
  1244. !string.IsNullOrEmpty(step.HandlerOrgId) &&
  1245. step.HandlerOrgId.StartsWith(_sessionContextProvider.SessionContext.RequiredOrgId)).Any());
  1246. }
  1247. query = query.Includes(x => x.OrderScreens);
  1248. //if (!_appOptions.Value.IsYiBin)
  1249. //{
  1250. // query = query.Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList())
  1251. // .Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList(), ovd => ovd.OrderVisitDetails);
  1252. //}
  1253. query = query
  1254. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!)) //标题
  1255. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), d => d.ProvinceNo.Contains(dto.ProvinceNo)) //省本地编号
  1256. .WhereIF(!string.IsNullOrEmpty(dto.ReceiveProvinceNo), d => d.ReceiveProvinceNo.Contains(dto.ReceiveProvinceNo)) //省编号
  1257. .WhereIF(dto.IsSecret.HasValue, d => d.IsSecret == dto.IsSecret.Value)
  1258. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No))//工单编码
  1259. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  1260. //.WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptTypeCode)) //受理类型
  1261. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.SourceChannelCode == dto.Channel)
  1262. //.WhereIF(dto.Channels.Any(), d => dto.Channels.Contains(d.SourceChannelCode)) //来源渠道
  1263. //.WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId)) //热点类型
  1264. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.Hotspot))
  1265. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), d => d.TransferPhone == dto.TransferPhone!) //转接号码
  1266. //.WhereIF(dto.OrgCodes.Any(), d => d.Workflow.Assigns.Any(s => dto.OrgCodes.Contains(s.OrgCode)))
  1267. //.WhereIF(dto.OrgCodes.Any(), d => dto.OrgCodes.Contains(d.ActualHandleOrgCode)) //接办部门
  1268. //.WhereIF(!string.IsNullOrEmpty(dto.OrgId), d => d.CurrentHandleOrgId == dto.OrgId)//接办部门
  1269. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  1270. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  1271. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName == dto.NameOrNo! || d.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  1272. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1273. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1274. .WhereIF(dto.StartTimeStart.HasValue, d => d.StartTime >= dto.StartTimeStart) //流程开启时间开始
  1275. .WhereIF(dto.StartTimeEnd.HasValue, d => d.StartTime <= dto.StartTimeEnd) //流程开启时间结束
  1276. //.WhereIF(dto.EmergencyLevels.Any(), d => dto.EmergencyLevels.Contains(d.EmergencyLevel)) //紧急程度
  1277. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  1278. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), d => d.Contact.Contains(dto.PhoneNo)) //联系电话
  1279. //.WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), d => d.PushTypeCode == dto.PushTypeCode) //推送分类
  1280. .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.OrderPushTypes.Any(opt => opt.PushTypeCode == dto.PushTypeCode)) //推送分类
  1281. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  1282. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  1283. //.WhereIF(dto.Statuses.Any(), d => dto.Statuses.Contains(d.Status)) //工单状态
  1284. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  1285. //.WhereIF(dto.Statuses.Any(d => d == EOrderStatus.SpecialToUnAccept), d => d.Status <= EOrderStatus.SpecialToUnAccept)
  1286. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandlerName), d => d.ActualHandlerName == dto.ActualHandlerName) //接办人
  1287. .WhereIF(dto.IsScreen == true, d => d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //有甄别
  1288. .WhereIF(dto.IsScreen == false, d => !d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //无甄别
  1289. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  1290. .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.FiledTime >= dto.ActualHandleTimeStart) //办结时间开始
  1291. .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.FiledTime <= dto.ActualHandleTimeEnd) //办结时间结束
  1292. .WhereIF(dto.IsOverTime == true,
  1293. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1294. (d.ExpiredTime < d.FiledTime && d.Status >= EOrderStatus.Filed)) //是 超期
  1295. .WhereIF(dto.IsOverTime == false,
  1296. d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1297. (d.ExpiredTime > d.FiledTime && d.Status >= EOrderStatus.Filed)) //否 超期
  1298. .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
  1299. .WhereIF(!string.IsNullOrEmpty(dto.FromName), d => d.FromName == dto.FromName) //来电人姓名
  1300. //.WhereIF(dto.AreaCodes.Any(), d => dto.AreaCodes.Contains(d.AreaCode)) //区域
  1301. //.WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)//区域
  1302. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") > 0,
  1303. d => d.AreaCode.StartsWith(SqlFunc.Substring(dto.AreaCode, 0, 4)))
  1304. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") <= 0, d => d.AreaCode.StartsWith(dto.AreaCode))
  1305. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, d => d.Source == ESource.ProvinceStraight)
  1306. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, d => d.Source != ESource.ProvinceStraight)
  1307. .WhereIF(!string.IsNullOrEmpty(dto.SensitiveWord), d => SqlFunc.JsonArrayAny(d.Sensitive, dto.SensitiveWord))
  1308. .WhereIF(dto.IsSensitiveWord.HasValue && dto.IsSensitiveWord == true,
  1309. d => d.Sensitive != null && SqlFunc.JsonArrayLength(d.Sensitive) > 0)
  1310. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  1311. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "1", d => d.Source == ESource.ProvinceStraight &&
  1312. d.SourceChannelCode == "SZMHD" && d.IsProvince == false) //政民互动直派
  1313. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "2", d => d.Source == ESource.ProvinceStraight &&
  1314. d.SourceChannelCode == "SZMHD" && d.IsProvince == true) //政民互动
  1315. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "3", d => d.Source == ESource.ProvinceStraight &&
  1316. d.SourceChannelCode == "S12345" && d.IsProvince == true) //省12345
  1317. .WhereIF(!string.IsNullOrEmpty(dto.ContentRetrieval),
  1318. d => d.Title.Contains(dto.ContentRetrieval) || d.Content.Contains(dto.ContentRetrieval) || d.FileOpinion.Contains(dto.ContentRetrieval) || d.ActualOpinion.Contains(dto.ContentRetrieval))
  1319. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == true, d => d.CurrentStepAcceptTime != null)
  1320. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == false, d => d.CurrentStepAcceptTime == null)
  1321. .WhereIF(dto.FiledType is FiledType.CenterFiled, d => d.FileOrgIsCenter == true)//d => d.ProcessType == EProcessType.Zhiban
  1322. .WhereIF(dto.FiledType is FiledType.OrgFiled, d => d.FileOrgIsCenter == false)//d => d.ProcessType == EProcessType.Jiaoban
  1323. .WhereIF(!string.IsNullOrEmpty(dto.OrderTagCode), d => d.OrderTagCode == dto.OrderTagCode)
  1324. .WhereIF(!string.IsNullOrEmpty(dto.FocusOnEvents), d => SqlFunc.SplitIn(d.FocusOnEvents, dto.FocusOnEvents))
  1325. .OrderByIF(string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)//默认排序时间为创建时间
  1326. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, d => d.No, OrderByType.Asc) //工单编号升序
  1327. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, d => d.No, OrderByType.Desc) //工单编号降序
  1328. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, d => d.IsProvince, OrderByType.Asc)//是否省工单升序
  1329. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, d => d.IsProvince, OrderByType.Desc)//是否省工单降序
  1330. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 0 }, d => d.ReTransactNum, OrderByType.Asc) //重办次数升序
  1331. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 1 }, d => d.ReTransactNum, OrderByType.Desc) //重办次数降序
  1332. .OrderByIF(dto is { SortField: "isUrgentText", SortRule: 0 }, d => d.IsUrgent, OrderByType.Asc) //是否紧急升序
  1333. .OrderByIF(dto is { SortField: "isUrgentText", SortRule: 1 }, d => d.IsUrgent, OrderByType.Desc) //是否紧急降序
  1334. .OrderByIF(dto is { SortField: "isSecret", SortRule: 0 }, d => d.IsSecret, OrderByType.Asc) //是否紧急升序
  1335. .OrderByIF(dto is { SortField: "isSecret", SortRule: 1 }, d => d.IsSecret, OrderByType.Desc) //是否紧急降序
  1336. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, d => d.CurrentStepName, OrderByType.Asc)//当前节点升序
  1337. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, d => d.CurrentStepName, OrderByType.Desc)//当前节点降序
  1338. .OrderByIF(dto is { SortField: "actualStepAcceptText", SortRule: 0 }, d => d.ActualHandleStepAcceptTime.HasValue, OrderByType.Asc) //受理情况升序
  1339. .OrderByIF(dto is { SortField: "actualStepAcceptText", SortRule: 1 }, d => d.ActualHandleStepAcceptTime.HasValue, OrderByType.Desc) //受理情况降序
  1340. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, d => d.Status, OrderByType.Asc) //工单状态升序
  1341. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, d => d.Status, OrderByType.Desc) //工单状态降序
  1342. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  1343. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  1344. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //超期时间升序
  1345. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //超期时间降序
  1346. .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, d => d.FiledTime, OrderByType.Asc) //办结时间升序
  1347. .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, d => d.FiledTime, OrderByType.Desc) //办结时间降序
  1348. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, d => d.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  1349. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, d => d.OrgLevelOneName, OrderByType.Desc) //一级部门降序
  1350. .OrderByIF(dto is { SortField: "orgLevelTwoName", SortRule: 0 }, d => d.OrgLevelTwoName, OrderByType.Asc) //二级部门升序
  1351. .OrderByIF(dto is { SortField: "orgLevelTwoName", SortRule: 1 }, d => d.OrgLevelTwoName, OrderByType.Desc) //二级部门降序
  1352. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, d => d.ActualHandleOrgName, OrderByType.Asc) //接办部门升序
  1353. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, d => d.ActualHandleOrgName, OrderByType.Desc) //接办部门降序
  1354. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, d => d.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  1355. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, d => d.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  1356. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, d => d.CounterSignType, OrderByType.Asc) //是否会签升序
  1357. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, d => d.CounterSignType, OrderByType.Desc) //是否会签降序
  1358. .OrderByIF(dto is { SortField: "hotspotSpliceName", SortRule: 0 }, d => d.HotspotSpliceName, OrderByType.Asc)//热点分类全称升序
  1359. .OrderByIF(dto is { SortField: "hotspotSpliceName", SortRule: 1 }, d => d.HotspotSpliceName, OrderByType.Desc) //热点分类全称降序
  1360. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, d => d.HotspotName, OrderByType.Asc) //热点分类升序
  1361. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, d => d.HotspotName, OrderByType.Desc) //热点分类降序
  1362. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, d => d.AcceptorName, OrderByType.Asc) //受理人升序
  1363. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, d => d.AcceptorName, OrderByType.Desc) //受理人降序
  1364. ;
  1365. return query;
  1366. }
  1367. /// <summary>
  1368. /// 未签收统计
  1369. /// </summary>
  1370. /// <param name="dto"></param>
  1371. /// <returns></returns>
  1372. public ISugarQueryable<Order, WorkflowStep> QueryUnsignedOrders(QueryUnsignedOrdersRequest dto)
  1373. {
  1374. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1375. return _orderRepository.Queryable()
  1376. .LeftJoin<WorkflowStep>((x, ws) => x.Id == ws.ExternalId)
  1377. .WhereIF(dto.StartTime.HasValue, (x, ws) => ws.CreationTime >= dto.StartTime)
  1378. .WhereIF(dto.EndTime.HasValue, (x, ws) => ws.CreationTime <= dto.EndTime)
  1379. .WhereIF(dto.Level == 0 && IsCenter == false, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1380. .WhereIF(dto.Level == 1, (x, ws) => ws.AcceptorOrgId == _sessionContextProvider.SessionContext.OrgId)
  1381. .WhereIF(dto.Level == 2, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1382. .WhereIF(dto.Signed == 0, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForAccept)
  1383. .WhereIF(dto.Signed == 1, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForHandle)
  1384. .Where((x, ws) => ws.CountersignPosition == Share.Enums.FlowEngine.ECountersignPosition.None && x.Status > EOrderStatus.WaitForAccept)
  1385. .OrderByDescending((x, ws) => ws.CreationTime);
  1386. }
  1387. /// <summary>
  1388. /// 信件来源统计
  1389. /// </summary>
  1390. /// <param name="dto"></param>
  1391. /// <returns></returns>
  1392. public ISugarQueryable<Order> QueryOrderSource(QueryOrderSourceRequest dto)
  1393. {
  1394. return _orderRepository.Queryable()
  1395. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  1396. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  1397. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1398. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1399. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1400. }
  1401. /// <summary>
  1402. /// 信件来源统计明细
  1403. /// </summary>
  1404. /// <param name="dto"></param>
  1405. /// <returns></returns>
  1406. public ISugarQueryable<Order> QueryOrderSourceDetail(QueryOrderSourceDetailRequest dto)
  1407. {
  1408. return _orderRepository.Queryable()
  1409. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), d => d.SourceChannel == dto.SourceChannel)
  1410. .WhereIF(dto.Time.HasValue, d => d.CreationTime.ToString("yyyy-MM-dd") == dto.Time.Value.ToString("yyyy-MM-dd"))
  1411. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1412. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1413. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1414. }
  1415. /// <summary>
  1416. /// 部门超期统计
  1417. /// </summary>
  1418. /// <param name="dto"></param>
  1419. /// <returns></returns>
  1420. public ISugarQueryable<OrderBiOrgDataListVo> QueryOrgDataList(ReportPagedRequest dto)
  1421. {
  1422. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  1423. //dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1424. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1425. var queryOrder = _systemOrganizeRepository.Queryable()
  1426. .LeftJoin<Order>((x, o) => x.Id == o.ActualHandleOrgCode)
  1427. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
  1428. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
  1429. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, o) => o.IdentityType == EIdentityType.Citizen)
  1430. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, o) => o.IdentityType == EIdentityType.Enterprise)
  1431. .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1432. .GroupBy((x, o) => new { x.Id, x.Name })
  1433. .Select((x, o) => new OrderBiOrgDataListVo
  1434. {
  1435. OrgName = x.Name,
  1436. OrgId = x.Id,
  1437. HandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status >= EOrderStatus.Filed && o.ExpiredTime < o.FiledTime, 1, 0)),
  1438. NoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status < EOrderStatus.Filed && o.ExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1439. }).MergeTable();
  1440. var queryCountersign = _workflowStepRepository.Queryable()
  1441. .Where(x => x.CountersignPosition != ECountersignPosition.None)
  1442. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  1443. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  1444. .GroupBy(x => x.HandlerOrgId)
  1445. .Select(x => new OrderBiOrgDataListVo
  1446. {
  1447. OrgId = x.HandlerOrgId,
  1448. CounterHandlerExtendedNum =
  1449. SqlFunc.AggregateSum(
  1450. SqlFunc.IIF(x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime, 1, 0)),
  1451. CounterNoHandlerExtendedNum =
  1452. SqlFunc.AggregateSum(SqlFunc.IIF(
  1453. x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1454. }).MergeTable();
  1455. var query =
  1456. _systemOrganizeRepository.Queryable()
  1457. .LeftJoin(queryOrder, (x, or) => x.Id == or.OrgId)
  1458. .LeftJoin(queryCountersign, (x, or, co) => x.Id == co.OrgId)
  1459. //.LeftJoin<SystemOrganize>((or, co, so) => or.OrgId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == so.Id)
  1460. .LeftJoin<SystemOrganize>((x, or, co, so) => or.OrgId == so.Id && so.Level == 1)
  1461. .GroupBy((x, or, co, so) => new { so.Id, so.Name })
  1462. .Select((x, or, co, so) => new OrderBiOrgDataListVo
  1463. {
  1464. OrgName = so.Name,
  1465. OrgId = so.Id,
  1466. HandlerExtendedNum = SqlFunc.AggregateSum(or.HandlerExtendedNum),
  1467. NoHandlerExtendedNum = SqlFunc.AggregateSum(or.NoHandlerExtendedNum),
  1468. CounterHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterHandlerExtendedNum),
  1469. CounterNoHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterNoHandlerExtendedNum)
  1470. }).MergeTable();
  1471. query = query.WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrgName.Contains(dto.Keyword!))
  1472. .Where(x => x.OrgName != null).Where(x =>
  1473. x.HandlerExtendedNum > 0 || x.NoHandlerExtendedNum > 0 || x.CounterHandlerExtendedNum > 0 || x.CounterNoHandlerExtendedNum > 0);
  1474. switch (dto.SortField)
  1475. {
  1476. case "handlerExtendedNum":
  1477. query = dto.SortRule is 0 ? query.OrderBy(x => x.HandlerExtendedNum) : query.OrderByDescending(x => x.HandlerExtendedNum);
  1478. break;
  1479. case "counterHandlerExtendedNum":
  1480. query = dto.SortRule is 0
  1481. ? query.OrderBy(x => x.CounterHandlerExtendedNum)
  1482. : query.OrderByDescending(x => x.CounterHandlerExtendedNum);
  1483. break;
  1484. case "noHandlerExtendedNum":
  1485. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoHandlerExtendedNum) : query.OrderByDescending(x => x.NoHandlerExtendedNum);
  1486. break;
  1487. case "counterNoHandlerExtendedNum":
  1488. query = dto.SortRule is 0
  1489. ? query.OrderBy(x => x.CounterNoHandlerExtendedNum)
  1490. : query.OrderByDescending(x => x.CounterNoHandlerExtendedNum);
  1491. break;
  1492. }
  1493. return query;
  1494. }
  1495. /// <summary>
  1496. /// 部门超期统计明细
  1497. /// </summary>
  1498. /// <param name="dto"></param>
  1499. /// <returns></returns>
  1500. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListDetailRequest dto)
  1501. {
  1502. var quer = _orderRepository.Queryable()
  1503. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1504. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1505. //.WhereIF(dto.Statuses.Any(), x => dto.Statuses.Contains(x.Status)) //工单状态
  1506. .WhereIF(dto.QueryType == 1, (x, so) => x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) //业务已办超期
  1507. .WhereIF(dto.QueryType == 3, (x, so) => x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()) //业务待办超期
  1508. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, so) => x.IdentityType == EIdentityType.Citizen)
  1509. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, so) => x.IdentityType == EIdentityType.Enterprise)
  1510. .WhereIF(dto.QueryType == 5, (x, so) =>
  1511. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1512. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1513. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.ActualHandleOrgCode == dto.OrgCode)
  1514. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1515. if (dto.QueryType is 2 or 4)
  1516. {
  1517. var queryCountersign = _workflowStepRepository.Queryable()
  1518. .Includes(x => x.Workflow)
  1519. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1520. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1521. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1522. .WhereIF(dto.QueryType == 2,
  1523. (x, so) => x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) //会签已办超期
  1524. .WhereIF(dto.QueryType == 4,
  1525. (x, so) => x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()) //会签待办超期
  1526. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.HandlerOrgId == dto.OrgCode)
  1527. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1528. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1529. quer = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1530. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() })
  1531. .WhereIF(!string.IsNullOrEmpty(dto.No), o => o.No == dto.No);
  1532. //quer = _orderRepository.UnionAll(quer, queryCountersignOrder);
  1533. }
  1534. return quer;
  1535. }
  1536. /// <summary>
  1537. /// 部门超期统计明细
  1538. /// </summary>
  1539. /// <param name="dto"></param>
  1540. /// <returns></returns>
  1541. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListAllDetailRequest dto)
  1542. {
  1543. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1544. var quer = _orderRepository.Queryable()
  1545. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1546. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1547. .WhereIF(dto.Statuses.Any(), (x, so) => dto.Statuses.Contains(x.Status)) //工单状态
  1548. .WhereIF(dto.ExpiredType is 2, (x, so) => x.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1549. .Where((x, so) =>
  1550. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1551. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1552. .WhereIF(IsCenter == false, (x, so) => x.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1553. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), (x, so) => x.AcceptorOrgName == dto.OrgName)
  1554. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1555. var queryCountersign = _workflowStepRepository.Queryable()
  1556. .Includes(x => x.Workflow)
  1557. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1558. .LeftJoin<Order>((x, so, o) => x.ExternalId == o.Id)
  1559. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1560. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1561. .Where((x, so) => (x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) ||
  1562. (x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()))
  1563. .WhereIF(IsCenter == false, (x, so) => x.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId)
  1564. .WhereIF(dto.ExpiredType is 2, (x, so, o) => o.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1565. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1566. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1567. var queryCountersignOrder = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1568. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() });
  1569. quer = _orderRepository.UnionAll(quer, queryCountersignOrder).MergeTable()
  1570. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id)
  1571. .WhereIF(!string.IsNullOrEmpty(dto.No), (x, so) => x.No == dto.No);
  1572. return quer;
  1573. }
  1574. /// <summary>
  1575. /// 回退错件统计
  1576. /// </summary>
  1577. /// <param name="dto"></param>
  1578. /// <returns></returns>
  1579. public ISugarQueryable<OrderReTransactVo> OrderReTransact(QueryOrderReTransactRequest dto)
  1580. {
  1581. return _orderSpecialDetailRepository.Queryable()
  1582. .Includes(x => x.OrderSpecial)
  1583. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1584. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack)
  1585. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1586. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
  1587. .GroupBy(x => new { Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"), x.OrgId, x.OrgName })
  1588. .Select(x => new OrderReTransactVo
  1589. {
  1590. Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"),
  1591. OrgId = x.OrgId,
  1592. OrgName = x.OrgName,
  1593. Num = SqlFunc.AggregateCount(1)
  1594. }).MergeTable()
  1595. .OrderByIF(dto.SortRule is 0, x => x.Num, OrderByType.Asc)
  1596. .OrderByIF(dto.SortRule is 1, x => x.Num, OrderByType.Desc);
  1597. ;
  1598. }
  1599. /// <summary>
  1600. /// 回退错件明细统计
  1601. /// </summary>
  1602. /// <param name="dto"></param>
  1603. /// <returns></returns>
  1604. public ISugarQueryable<OrderSpecialDetail> QueryOrderSourceDetail(QueryOrderReTransactDetailRequest dto)
  1605. {
  1606. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
  1607. throw UserFriendlyException.SameMessage("请选择时间!");
  1608. return _orderSpecialDetailRepository.Queryable()
  1609. .Includes(x => x.OrderSpecial, s => s.Order)
  1610. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1611. .WhereIF(!string.IsNullOrEmpty(dto.ErrorName), x => x.ErrorName.Contains(dto.ErrorName!))
  1612. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderSpecial!.Order!.No!.Contains(dto.No!))
  1613. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack)
  1614. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1615. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime);
  1616. }
  1617. ///// <summary>
  1618. /////
  1619. ///// </summary>
  1620. ///// <param name="dto"></param>
  1621. ///// <returns></returns>
  1622. //public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> SeatSatisfactionStatistics(PagedKeywordSonRequest dto)
  1623. //{
  1624. // _orderVisitRepository.Queryable()
  1625. // .Includes(d => d.Order)
  1626. // .Where(x => x.VisitTime >= dto.StartTime.Value && x.VisitTime <= dto.EndTime.Value && x.VisitState == EVisitState.Visited)
  1627. // .GroupBy(x=>new {
  1628. // AcceptorId = x.Order.AcceptorId,
  1629. // AcceptorName= x.Order.AcceptorName
  1630. // }).Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1631. // {
  1632. // OrgCode = x.Order.AcceptorId,
  1633. // TotalSumCount =
  1634. // SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1635. // VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1636. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1637. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1638. // SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1639. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1640. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1641. // RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1642. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1643. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1644. // DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1645. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1646. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1647. // NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1648. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1649. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1650. // NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1651. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1652. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1653. // NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1654. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1655. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1656. // })
  1657. // return null;
  1658. //}
  1659. /// <summary>
  1660. /// 部门满意度统计
  1661. /// </summary>
  1662. /// <returns></returns>
  1663. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgSatisfactionStatistics(PagedKeywordSonRequest dto)
  1664. {
  1665. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1666. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  1667. string orgLevelStr = ((orgLevel + 1) * 3).ToString();
  1668. var list = _orderVisitDetailRepository.Queryable()
  1669. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1670. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  1671. .WhereIF(string.IsNullOrEmpty(dto.OrgName) == false, x => x.VisitOrgName.Contains(dto.OrgName))
  1672. .WhereIF(string.IsNullOrEmpty(dto.LineNum) == false, x => x.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1673. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, x => x.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1674. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, x => x.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1675. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1676. .WhereIF(dto.VisitType != null, x => x.OrderVisit.VisitType == dto.VisitType);
  1677. var data = new List<VisitAndOrgSatisfactionStatisticsDto>();
  1678. if (IsCenter && list != null)
  1679. {
  1680. data = await list.GroupBy(x => new
  1681. {
  1682. VisitOrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
  1683. })
  1684. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1685. {
  1686. OrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1687. TotalSumCount =
  1688. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1689. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1690. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1691. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1692. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1693. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1694. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1695. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1696. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1697. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1698. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1699. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1700. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1701. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1702. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1703. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1704. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1705. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1706. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1707. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1708. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1709. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1710. })
  1711. .MergeTable()
  1712. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1713. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1714. {
  1715. OrgName = o.Name,
  1716. OrgCode = it.OrgCode,
  1717. OrgType = o.OrgType,
  1718. TotalSumCount = it.TotalSumCount,
  1719. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1720. SatisfiedCount = it.SatisfiedCount, //满意数
  1721. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1722. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1723. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1724. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1725. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1726. })
  1727. .ToListAsync();
  1728. }
  1729. else
  1730. {
  1731. data = await list.GroupBy(x => new
  1732. {
  1733. VisitOrgCode = x.VisitOrgCode//.Substring(SqlFunc.MappingColumn<int>("0"),SqlFunc.MappingColumn<int>(orgLevelStr))
  1734. })
  1735. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1736. {
  1737. OrgCode = x.VisitOrgCode,//.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr)),
  1738. TotalSumCount =
  1739. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr))),
  1740. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1741. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1742. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1743. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1744. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1745. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1746. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1747. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1748. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1749. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1750. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1751. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1752. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1753. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1754. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1755. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1756. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1757. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1758. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1759. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1760. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1761. })
  1762. .MergeTable()
  1763. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id && (o.Level == orgLevel || o.Level == (orgLevel + 1)))
  1764. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1765. {
  1766. OrgName = o.Name,
  1767. OrgCode = it.OrgCode,
  1768. OrgType = o.OrgType,
  1769. TotalSumCount = it.TotalSumCount,
  1770. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1771. SatisfiedCount = it.SatisfiedCount, //满意数
  1772. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1773. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1774. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1775. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1776. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1777. })
  1778. .ToListAsync();
  1779. }
  1780. return data;
  1781. }
  1782. /// <summary>
  1783. /// 子部门满意度
  1784. /// </summary>
  1785. /// <returns></returns>
  1786. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgStatisfactionOrgDetail(PagedKeywordSonRequest dto)
  1787. {
  1788. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1789. var list = await _systemOrganizeRepository.Queryable().Where(x => x.Id.StartsWith(dto.OrgCode))
  1790. .LeftJoin<OrderVisitDetail>((x, it) => x.Id == it.VisitOrgCode)
  1791. .Where((x, it) => it.OrderVisit.VisitTime >= dto.StartTime.Value && it.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1792. it.VisitTarget == EVisitTarget.Org && it.OrderVisit.VisitState == EVisitState.Visited)
  1793. .WhereIF(dto.OrgCode == "001", (x, it) => it.VisitOrgCode == dto.OrgCode)
  1794. .WhereIF(dto.OrgCode != "001", (x, it) => it.VisitOrgCode.StartsWith(dto.OrgCode))
  1795. .WhereIF(!string.IsNullOrEmpty(dto.LineNum), (x, it) => it.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1796. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1797. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1798. .WhereIF(IsCenter == false, (x, it) => it.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1799. .WhereIF(dto.VisitType != null, (x, it) => it.OrderVisit.VisitType == dto.VisitType)
  1800. .GroupBy((x, it) => new
  1801. {
  1802. VisitOrgCode = it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("9"))
  1803. })
  1804. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1805. {
  1806. OrgCode = it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("9")),
  1807. TotalSumCount = SqlFunc.AggregateCount(it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("9"))),
  1808. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1809. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "5", 1, 0)),
  1810. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1811. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1812. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "4", 1, 0)),
  1813. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1814. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1815. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1816. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1817. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1818. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "0", 1, 0)),
  1819. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1820. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1821. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "2", 1, 0)),
  1822. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1823. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1824. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "7", 1, 0)),
  1825. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1826. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1827. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "6", 1, 0)),
  1828. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "6", 1, 0))) //未接通
  1829. })
  1830. .MergeTable()
  1831. .LeftJoin<SystemOrganize>((x, it) => x.OrgCode == it.Id)
  1832. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1833. {
  1834. OrgName = it.Name,
  1835. OrgCode = x.OrgCode,
  1836. OrgType = it.OrgType,
  1837. TotalSumCount = x.TotalSumCount,
  1838. VerySatisfiedCount = x.VerySatisfiedCount, //非常满意数
  1839. SatisfiedCount = x.SatisfiedCount, //满意数
  1840. RegardedAsSatisfiedCount = x.RegardedAsSatisfiedCount, //视为满意
  1841. DefaultSatisfiedCount = x.DefaultSatisfiedCount, //默认满意
  1842. NoSatisfiedCount = x.NoSatisfiedCount, //不满意
  1843. NoEvaluateCount = x.NoEvaluateCount, //未做评价
  1844. NoPutThroughCount = x.NoPutThroughCount, //未接通
  1845. })
  1846. .ToListAsync();
  1847. return list;
  1848. }
  1849. /// <summary>
  1850. /// 热点区域统计
  1851. /// </summary>
  1852. /// <param name="dto"></param>
  1853. /// <returns></returns>
  1854. public async Task<(List<SystemArea> area, object items)> HotspotAndAreaStatistics(HotspotAndAreaStatisticsReq dto)
  1855. {
  1856. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  1857. var endIndex = (2 * dto.HotspotLevel).ToString();
  1858. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  1859. .Select(x => new
  1860. {
  1861. HotspotId = x.Id,
  1862. HotspotName = x.HotSpotFullName,
  1863. }).MergeTable();
  1864. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1865. .Select(x => new
  1866. {
  1867. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  1868. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1869. }).MergeTable();
  1870. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  1871. .GroupBy((it, o) => new
  1872. {
  1873. it.HotspotId,
  1874. it.HotspotName,
  1875. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1876. })
  1877. .OrderBy((it, o) => it.HotspotId)
  1878. .Select((it, o) => new
  1879. {
  1880. HotspotId = it.HotspotId,
  1881. HotspotName = it.HotspotName,
  1882. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1883. Count = SqlFunc.AggregateCount(it.HotspotId)
  1884. }).MergeTable();
  1885. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  1886. .GroupBy((pp, dd) => new
  1887. {
  1888. HotspotId = dd.HotspotId,
  1889. HotspotName = dd.HotspotName,
  1890. AreaCode = pp.Id,
  1891. AreaName = pp.AreaName,
  1892. })
  1893. .OrderBy((pp, dd) => dd.HotspotId)
  1894. .Select((pp, dd) => new
  1895. {
  1896. HotspotId = dd.HotspotId,
  1897. HotspotName = dd.HotspotName,
  1898. AreaCode = pp.Id,
  1899. AreaName = pp.AreaName,
  1900. Count = SqlFunc.AggregateSum(dd.Count)
  1901. }).ToPivotListAsync(q => q.AreaCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  1902. var areaTitleList = await _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id)
  1903. .ToListAsync();
  1904. return (areaTitleList, returnList);
  1905. }
  1906. /// <summary>
  1907. /// 热点区域统计--导出
  1908. /// </summary>
  1909. /// <param name="dto"></param>
  1910. /// <returns></returns>
  1911. public async Task<DataTable> HotspotAndAreaStatisticsExport(HotspotAndAreaStatisticsReq dto)
  1912. {
  1913. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  1914. var endIndex = (2 * dto.HotspotLevel).ToString();
  1915. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  1916. .Select(x => new
  1917. {
  1918. HotspotId = x.Id,
  1919. HotspotName = x.HotSpotFullName,
  1920. }).MergeTable();
  1921. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1922. .Select(x => new
  1923. {
  1924. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  1925. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1926. }).MergeTable();
  1927. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  1928. .GroupBy((it, o) => new
  1929. {
  1930. it.HotspotId,
  1931. it.HotspotName,
  1932. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1933. })
  1934. .OrderBy((it, o) => it.HotspotId)
  1935. .Select((it, o) => new
  1936. {
  1937. HotspotId = it.HotspotId,
  1938. HotspotName = it.HotspotName,
  1939. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1940. Count = SqlFunc.AggregateCount(it.HotspotId)
  1941. }).MergeTable();
  1942. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  1943. .GroupBy((pp, dd) => new
  1944. {
  1945. HotspotId = dd.HotspotId,
  1946. HotspotName = dd.HotspotName,
  1947. AreaCode = pp.Id,
  1948. AreaName = pp.AreaName,
  1949. })
  1950. .OrderBy((pp, dd) => dd.HotspotId)
  1951. .Select((pp, dd) => new
  1952. {
  1953. HotspotId = dd.HotspotId,
  1954. HotspotName = dd.HotspotName,
  1955. AreaCode = pp.Id,
  1956. AreaName = pp.AreaName,
  1957. Count = SqlFunc.AggregateSum(dd.Count)
  1958. }).ToPivotTableAsync(q => q.AreaName, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  1959. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  1960. return returnList;
  1961. }
  1962. public DataTable InitHotspotTable(DataTable dt, List<string> AddColumnName, int HotspotLevel)
  1963. {
  1964. //修改列名
  1965. if (dt.Columns.Contains("HotspotName"))
  1966. dt.Columns["HotspotName"].ColumnName = "一级热点";
  1967. //增加小计
  1968. DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
  1969. dt.Columns.Add(totalColumn);
  1970. if (dt.Columns.Contains("Column1"))
  1971. dt.Columns.Remove("Column1");
  1972. //计算小计
  1973. for (int i = 0; i < dt.Rows.Count; i++)
  1974. {
  1975. int sumcount = 0;
  1976. for (int j = 1; j < dt.Columns.Count - 1; j++)
  1977. {
  1978. sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
  1979. }
  1980. dt.Rows[i][dt.Columns.Count - 1] = sumcount;
  1981. }
  1982. //增加合计
  1983. DataRow totalRow = dt.NewRow();
  1984. if (dt.Columns[0].ColumnName == "HotspotName") totalRow["HotspotName"] = "合计";
  1985. else totalRow["一级热点"] = "合计";
  1986. for (int i = 1; i < dt.Columns.Count; i++)
  1987. {
  1988. int sumcount = 0;
  1989. for (int j = 0; j < dt.Rows.Count; j++)
  1990. {
  1991. sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
  1992. }
  1993. totalRow[i] = sumcount;
  1994. }
  1995. dt.Rows.Add(totalRow);
  1996. //创建新表
  1997. DataTable dt2 = new DataTable();
  1998. //添加表头
  1999. foreach (var item in AddColumnName)
  2000. {
  2001. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  2002. {
  2003. dt2.Columns.Add("一级热点");
  2004. if (HotspotLevel == 2)
  2005. {
  2006. dt2.Columns.Add("二级热点");
  2007. }
  2008. else if (HotspotLevel == 3)
  2009. {
  2010. dt2.Columns.Add("二级热点");
  2011. dt2.Columns.Add("三级热点");
  2012. }
  2013. else if (HotspotLevel == 4)
  2014. {
  2015. dt2.Columns.Add("二级热点");
  2016. dt2.Columns.Add("三级热点");
  2017. dt2.Columns.Add("四级热点");
  2018. }
  2019. }
  2020. else
  2021. {
  2022. //if (dt.Columns.Contains(item))
  2023. dt2.Columns.Add(item);
  2024. }
  2025. }
  2026. //处理数据
  2027. foreach (DataRow sourceRow in dt.Rows)
  2028. {
  2029. if (sourceRow["一级热点"].ToString() == "")
  2030. {
  2031. continue;
  2032. }
  2033. DataRow targetRow = dt2.NewRow();
  2034. foreach (var item in AddColumnName)
  2035. {
  2036. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  2037. {
  2038. targetRow["一级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[0];
  2039. if (HotspotLevel == 2)
  2040. {
  2041. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  2042. }
  2043. else if (HotspotLevel == 3)
  2044. {
  2045. try
  2046. {
  2047. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  2048. }
  2049. catch
  2050. {
  2051. targetRow["二级热点"] = "";
  2052. }
  2053. try
  2054. {
  2055. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  2056. }
  2057. catch
  2058. {
  2059. targetRow["三级热点"] = "";
  2060. }
  2061. }
  2062. else if (HotspotLevel == 4)
  2063. {
  2064. try
  2065. {
  2066. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  2067. }
  2068. catch
  2069. {
  2070. targetRow["二级热点"] = "";
  2071. }
  2072. try
  2073. {
  2074. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  2075. }
  2076. catch
  2077. {
  2078. targetRow["三级热点"] = "";
  2079. }
  2080. try
  2081. {
  2082. targetRow["四级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[3];
  2083. }
  2084. catch
  2085. {
  2086. targetRow["四级热点"] = "";
  2087. }
  2088. }
  2089. }
  2090. else
  2091. {
  2092. try
  2093. {
  2094. targetRow[item] = sourceRow[item];
  2095. }
  2096. catch
  2097. {
  2098. targetRow[item] = 0;
  2099. }
  2100. }
  2101. }
  2102. dt2.Rows.Add(targetRow);
  2103. }
  2104. return dt2;
  2105. }
  2106. /// <summary>
  2107. /// 热点类型满意度统计
  2108. /// </summary>
  2109. /// <returns></returns>
  2110. public async Task<List<VisitAndHotspotSatisfactionStatisticsDto>> VisitAndHotspotSatisfactionStatistics(VisitAndHotspotPagedKeywordRequest dto)
  2111. {
  2112. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  2113. var list = _orderVisitDetailRepository.Queryable()
  2114. .Includes(x => x.OrderVisit, v => v.Order)
  2115. .InnerJoin<Hotspot>((x, h) =>
  2116. h.Id == x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")) &&
  2117. h.ParentId == null)
  2118. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  2119. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  2120. .WhereIF(string.IsNullOrEmpty(dto.HotspotName) == false, (x, h) => h.HotSpotName == dto.HotspotName)
  2121. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  2122. .WhereIF(dto.TypeId == 1, x => x.OrgProcessingResults != null)
  2123. .WhereIF(dto.TypeId == 2, x => x.OrgHandledAttitude != null);
  2124. var data = new List<VisitAndHotspotSatisfactionStatisticsDto>();
  2125. if (IsCenter && list != null)
  2126. {
  2127. data = await list.GroupBy((x, h) => new
  2128. {
  2129. HotspotName = h.HotSpotName,
  2130. HotspotId = h.Id
  2131. })
  2132. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  2133. {
  2134. HotspotName = h.HotSpotName,
  2135. HotspotId = h.Id,
  2136. TotalSumCount =
  2137. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  2138. SqlFunc.MappingColumn<int>("2"))),
  2139. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2140. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  2141. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  2142. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2143. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  2144. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  2145. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2146. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  2147. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  2148. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2149. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  2150. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  2151. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2152. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  2153. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  2154. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  2155. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  2156. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  2157. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  2158. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  2159. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  2160. })
  2161. .ToListAsync();
  2162. }
  2163. else
  2164. {
  2165. data = await list.GroupBy((x, h) => new
  2166. {
  2167. HotspotName = h.HotSpotName,
  2168. HotspotId = h.Id
  2169. })
  2170. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  2171. {
  2172. HotspotName = h.HotSpotName,
  2173. HotspotId = h.Id,
  2174. TotalSumCount =
  2175. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  2176. SqlFunc.MappingColumn<int>("2"))),
  2177. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2178. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  2179. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  2180. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2181. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  2182. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  2183. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2184. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  2185. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  2186. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2187. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  2188. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  2189. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2190. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  2191. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  2192. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  2193. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  2194. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  2195. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  2196. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  2197. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  2198. })
  2199. .ToListAsync();
  2200. }
  2201. return data;
  2202. }
  2203. /// <summary>
  2204. /// 热点满意度明细统计
  2205. /// </summary>
  2206. /// <param name="dto"></param>
  2207. /// <returns></returns>
  2208. public ISugarQueryable<OrderVisitDetail> VisitAndHotspotSatisfactionDetail(VisitAndHotspotPagedKeywordRequest dto)
  2209. {
  2210. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  2211. var key = string.Empty;
  2212. if (!string.IsNullOrEmpty(dto.TitleCode))
  2213. {
  2214. switch (dto.TitleCode)
  2215. {
  2216. case "verySatisfiedCount":
  2217. key = "5";
  2218. break;
  2219. case "satisfiedCount":
  2220. key = "4";
  2221. break;
  2222. case "regardedAsSatisfiedCount":
  2223. key = "-1";
  2224. break;
  2225. case "defaultSatisfiedCount":
  2226. key = "0";
  2227. break;
  2228. case "noSatisfiedCount":
  2229. key = "2";
  2230. break;
  2231. case "noEvaluateCount":
  2232. key = "7";
  2233. break;
  2234. case "noPutThroughCount":
  2235. key = "6";
  2236. break;
  2237. }
  2238. }
  2239. return _orderVisitDetailRepository.Queryable()
  2240. .Includes(x => x.OrderVisit, o => o.Order)
  2241. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime && x.OrderVisit.VisitTime <= dto.EndTime && x.VisitTarget == EVisitTarget.Org &&
  2242. x.OrderVisit.VisitState == EVisitState.Visited)
  2243. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), x => x.OrderVisit.Order.Hotspot.HotSpotFullName.StartsWith(dto.HotspotName))
  2244. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  2245. .WhereIF(dto.TypeId is 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == key)
  2246. .WhereIF(dto.TypeId is 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == key);
  2247. }
  2248. /// <summary>
  2249. /// 话务员办件统计
  2250. /// </summary>
  2251. /// <param name="dto"></param>
  2252. /// <returns></returns>
  2253. public ISugarQueryable<OrderBiCentreDataListVo> CentreDataList(ReportPagedRequest dto)
  2254. {
  2255. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  2256. var query = _orderRepository.Queryable(false, false, false)
  2257. .WhereIF(dto.StartTime.HasValue, it => it.CreationTime >= dto.StartTime)
  2258. .WhereIF(dto.EndTime.HasValue, it => it.CreationTime <= dto.EndTime)
  2259. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), it => it.SignerName.Contains(dto.Keyword!))
  2260. .GroupBy(it => new { it.SignerId, it.SignerName })
  2261. .Select(it => new OrderBiCentreDataListVo
  2262. {
  2263. UserName = it.SignerName,
  2264. UserId = it.SignerId,
  2265. //Subtotal = SqlFunc.AggregateCount(x.AcceptorId),
  2266. CentreArchive =
  2267. SqlFunc.AggregateSum(
  2268. SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效", 1, 0)), //中心归档件
  2269. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && (it.FileUserRole == EFileUserType.Org || it.FileUserRole == EFileUserType.Dispatch), 1, 0)), //转办信件
  2270. CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(
  2271. it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  2272. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  2273. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed)), 1, 0)),
  2274. NoCentreCareOf =
  2275. SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType != "无效" && (it.Status <= EOrderStatus.HandOverToUnAccept), 1,
  2276. 0)), //坐席待办 //中心领导?市领导? 是否在统计条件中
  2277. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Jiaoban, 1, 0)),
  2278. //NoCentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300 && x.ExpiredTime > x.FiledTime, 1, 0)),
  2279. Invalid = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType == "无效", 1, 0)),
  2280. Repeat = SqlFunc.AggregateSum(SqlFunc.IIF(it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0, 1, 0)),
  2281. Subtotal = SqlFunc.AggregateSum(SqlFunc.IIF(
  2282. (it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效") ||
  2283. (it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  2284. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  2285. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed))) ||
  2286. (it.Status <= EOrderStatus.HandOverToUnAccept) || it.AcceptType == "无效" ||
  2287. (it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0), 1, 0))
  2288. }).MergeTable();
  2289. switch (dto.SortField)
  2290. {
  2291. case "centreArchive":
  2292. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreArchive) : query.OrderByDescending(x => x.CentreArchive);
  2293. break;
  2294. case "centreCareOf":
  2295. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreCareOf) : query.OrderByDescending(x => x.CentreCareOf);
  2296. break;
  2297. case "noCentreCareOf":
  2298. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoCentreCareOf) : query.OrderByDescending(x => x.NoCentreCareOf);
  2299. break;
  2300. case "invalid":
  2301. query = dto.SortRule is 0 ? query.OrderBy(x => x.Invalid) : query.OrderByDescending(x => x.Invalid);
  2302. break;
  2303. case "repeat":
  2304. query = dto.SortRule is 0 ? query.OrderBy(x => x.Repeat) : query.OrderByDescending(x => x.Repeat);
  2305. break;
  2306. case "subtotal":
  2307. query = dto.SortRule is 0 ? query.OrderBy(x => x.Subtotal) : query.OrderByDescending(x => x.Subtotal);
  2308. break;
  2309. }
  2310. if (string.IsNullOrEmpty(dto.SortField))
  2311. {
  2312. query = query.OrderByDescending(x => x.Subtotal);
  2313. }
  2314. return query;
  2315. }
  2316. /// <summary>
  2317. /// 热点受理类型统计
  2318. /// </summary>
  2319. /// <param name="dto"></param>
  2320. /// <returns></returns>
  2321. public async Task<(List<SystemDicData> acceptTypes, object items)> HotspotAndAcceptTypeStatistics(HotspotAndAcceptTypeStatisticsReq dto)
  2322. {
  2323. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2324. var endIndex = (2 * dto.HotspotLevel).ToString();
  2325. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2326. .Select(x => new
  2327. {
  2328. HotspotId = x.Id,
  2329. HotspotName = x.HotSpotFullName,
  2330. }).MergeTable();
  2331. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2332. .Select(x => new
  2333. {
  2334. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2335. AcceptTypeCode = x.AcceptTypeCode,
  2336. }).MergeTable();
  2337. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2338. .GroupBy((it, o) => new
  2339. {
  2340. it.HotspotId,
  2341. it.HotspotName,
  2342. AcceptTypeCode = o.AcceptTypeCode,
  2343. })
  2344. .OrderBy((it, o) => it.HotspotId)
  2345. .Select((it, o) => new
  2346. {
  2347. HotspotId = it.HotspotId,
  2348. HotspotName = it.HotspotName,
  2349. AcceptTypeCode = o.AcceptTypeCode,
  2350. Count = SqlFunc.AggregateCount(it.HotspotId)
  2351. }).MergeTable();
  2352. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2353. .GroupBy((pp, dd) => new
  2354. {
  2355. HotspotId = dd.HotspotId,
  2356. HotspotName = dd.HotspotName,
  2357. AcceptTypeCode = pp.DicDataValue,
  2358. AcceptType = pp.DicDataName,
  2359. })
  2360. .OrderBy((pp, dd) => dd.HotspotId)
  2361. .Select((pp, dd) => new
  2362. {
  2363. HotspotId = dd.HotspotId,
  2364. HotspotName = dd.HotspotName,
  2365. AcceptTypeCode = pp.DicDataValue,
  2366. AcceptType = pp.DicDataName,
  2367. Count = SqlFunc.AggregateSum(dd.Count)
  2368. }).ToPivotListAsync(q => q.AcceptTypeCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  2369. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  2370. return (titleList, returnList);
  2371. }
  2372. /// <summary>
  2373. /// 热点受理类型统计--导出
  2374. /// </summary>
  2375. /// <param name="dto"></param>
  2376. /// <returns></returns>
  2377. public async Task<DataTable> HotspotAndAcceptTypeStatisticsExport(HotspotAndAcceptTypeStatisticsReq dto)
  2378. {
  2379. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2380. var endIndex = (2 * dto.HotspotLevel).ToString();
  2381. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2382. .Select(x => new
  2383. {
  2384. HotspotId = x.Id,
  2385. HotspotName = x.HotSpotFullName,
  2386. }).MergeTable();
  2387. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2388. .Select(x => new
  2389. {
  2390. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2391. AcceptTypeCode = x.AcceptTypeCode,
  2392. }).MergeTable();
  2393. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2394. .GroupBy((it, o) => new
  2395. {
  2396. it.HotspotId,
  2397. it.HotspotName,
  2398. AcceptTypeCode = o.AcceptTypeCode,
  2399. })
  2400. .OrderBy((it, o) => it.HotspotId)
  2401. .Select((it, o) => new
  2402. {
  2403. HotspotId = it.HotspotId,
  2404. HotspotName = it.HotspotName,
  2405. AcceptTypeCode = o.AcceptTypeCode,
  2406. Count = SqlFunc.AggregateCount(it.HotspotId)
  2407. }).MergeTable();
  2408. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2409. .GroupBy((pp, dd) => new
  2410. {
  2411. HotspotId = dd.HotspotId,
  2412. HotspotName = dd.HotspotName,
  2413. AcceptTypeCode = pp.DicDataValue,
  2414. AcceptType = pp.DicDataName,
  2415. })
  2416. .OrderBy((pp, dd) => dd.HotspotId)
  2417. .Select((pp, dd) => new
  2418. {
  2419. HotspotId = dd.HotspotId,
  2420. HotspotName = dd.HotspotName,
  2421. AcceptTypeCode = pp.DicDataValue,
  2422. AcceptType = pp.DicDataName,
  2423. Count = SqlFunc.AggregateSum(dd.Count)
  2424. }).ToPivotTableAsync(q => q.AcceptTypeCode, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  2425. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  2426. return returnList;
  2427. }
  2428. /// <summary>
  2429. /// 热点受理类型统计明细
  2430. /// </summary>
  2431. /// <param name="dto"></param>
  2432. /// <returns></returns>
  2433. public ISugarQueryable<Order> HotspotAndAcceptTypeStatisticsDetail(HotspotAndAcceptTypeStatisticsDetailReq dto)
  2434. {
  2435. var query = _orderRepository.Queryable()
  2436. .Where(x => x.HotspotId.StartsWith(dto.HotspotId) && x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2437. .WhereIF(!string.IsNullOrEmpty(dto.AcceptTypeCode), x => x.AcceptTypeCode.StartsWith(dto.AcceptTypeCode))
  2438. .OrderByDescending(x => x.CreationTime);
  2439. return query;
  2440. }
  2441. /// <summary>
  2442. /// 甄别申请统计
  2443. /// </summary>
  2444. /// <returns></returns>
  2445. public ISugarQueryable<OrderScreenApplyVo> OrderScreenApply(OrderScreenApplyPagedRequest dto)
  2446. {
  2447. var query = _orderScreenRepository.Queryable()
  2448. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  2449. .WhereIF(!string.IsNullOrEmpty(dto.ApplyUserName), x => x.CreatorName == dto.ApplyUserName)
  2450. .WhereIF(!string.IsNullOrEmpty(dto.ApplyOrgName), x => x.CreatorOrgName == dto.ApplyOrgName)
  2451. .GroupBy(x => new { ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"), x.CreatorName, x.CreatorOrgName })
  2452. .Select(x => new OrderScreenApplyVo
  2453. {
  2454. ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"),
  2455. ApplyUserName = x.CreatorName,
  2456. ApplyOrgName = x.CreatorOrgName,
  2457. ApplyNum = SqlFunc.AggregateCount(1)
  2458. });
  2459. return query;
  2460. }
  2461. /// <summary>
  2462. /// 甄别审批统计
  2463. /// </summary>
  2464. /// <returns></returns>
  2465. public ISugarQueryable<OrderScreenAuditVo> OrderScreenAudit(OrderScreenAuditPagedRequest dto)
  2466. {
  2467. var query = _workflowTraceRepository.Queryable()
  2468. .Where(x => x.ModuleCode == "OrderScreen")
  2469. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.HandleTime >= dto.StartTime && x.HandleTime <= dto.EndTime)
  2470. .WhereIF(!string.IsNullOrEmpty(dto.AuditUserName), x => x.HandlerName == dto.AuditUserName)
  2471. .Where(x => x.HandlerName != null && x.HandlerName != "")
  2472. .WhereIF(dto.AuditType is 1, x => x.Name == "班长审批")
  2473. .WhereIF(dto.AuditType is 2, x => x.Name == "中心领导")
  2474. .GroupBy(x => new { x.HandlerName })
  2475. .Select(x => new OrderScreenAuditVo
  2476. {
  2477. AuditName = x.HandlerName,
  2478. AuditNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceType == EWorkflowTraceType.Normal && x.TraceState == EWorkflowTraceState.Normal, 1, 0)),
  2479. AuditBackNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceState == EWorkflowTraceState.StepRemoveByPrevious, 1, 0)),
  2480. });
  2481. return query;
  2482. }
  2483. /// <summary>
  2484. /// 中心受理统计(日期)
  2485. /// </summary>
  2486. /// <param name="dto"></param>
  2487. /// <returns></returns>
  2488. public ISugarQueryable<OrderCenterAcceptVo> OrderCenterAccept(OrderCenterAcceptPagedRequest dto)
  2489. {
  2490. var sendBack = _orderSendBackAuditRepository.Queryable()
  2491. .Where(x => x.State == ESendBackAuditState.End)
  2492. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2493. var query = _orderRepository.Queryable()
  2494. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2495. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2496. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2497. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2498. .GroupBy(d => d.CreationTime.ToString("yyyy-MM-dd"))
  2499. .Select((d, s) => new OrderCenterAcceptVo
  2500. {
  2501. Time = d.CreationTime.ToString("yyyy-MM-dd"),
  2502. AcceptNum = SqlFunc.AggregateCount(1),
  2503. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2504. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2505. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2506. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2507. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2508. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0)),
  2509. DutyDeskNum = SqlFunc.AggregateDistinctCount(d.AcceptorId)
  2510. });
  2511. return query;
  2512. }
  2513. /// <summary>
  2514. /// 中心受理统计(值班坐席)
  2515. /// </summary>
  2516. /// <returns></returns>
  2517. public ISugarQueryable<OrderCenterAcceptUserVo> OrderCenterAcceptUser(OrderCenterAcceptPagedRequest dto)
  2518. {
  2519. var sendBack = _orderSendBackAuditRepository.Queryable()
  2520. .Where(x => x.State == ESendBackAuditState.End)
  2521. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2522. var query = _orderRepository.Queryable()
  2523. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2524. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2525. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2526. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2527. .GroupBy(d => d.AcceptorName)
  2528. .Select((d, s) => new OrderCenterAcceptUserVo
  2529. {
  2530. AcceptUserName = d.AcceptorName,
  2531. AcceptNum = SqlFunc.AggregateCount(1),
  2532. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2533. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2534. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2535. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2536. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2537. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0))
  2538. });
  2539. return query;
  2540. }
  2541. #region 甄别
  2542. public ISugarQueryable<OrderScreen> OrderScreenList(ScreenListDto dto)
  2543. {
  2544. var handler = dto.TabStatus is EScreenStatus.Apply;
  2545. var isAdmin = _orderDomainService.IsCheckAdmin();
  2546. ISugarQueryable<OrderScreen> query;
  2547. if (dto.source == 1)
  2548. {
  2549. query = _orderScreenRepository.Queryable(hasHandled: !handler, isAdmin: isAdmin);
  2550. }
  2551. else
  2552. {
  2553. query = _orderScreenRepository.Queryable(isAdmin: isAdmin)
  2554. .WhereIF(!isAdmin, d => d.CreatorOrgId.StartsWith(_sessionContext.RequiredOrgId));
  2555. }
  2556. return query
  2557. .Includes(d => d.Order)
  2558. .Includes(d => d.VisitDetail)
  2559. .Includes(d => d.Visit, v => v.Order)
  2560. .Includes(d => d.Workflow)
  2561. .Includes(d => d.ScreenDetails.Where(sd => sd.AuditUserId == _sessionContext.UserId).OrderByDescending(sd => sd.AuditTime).Take(1)
  2562. .ToList())
  2563. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Visit.Order.Title.Contains(dto.Title!))
  2564. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Visit.Order.No.Contains(dto.No!))
  2565. .WhereIF(dto.TabStatus is EScreenStatus.Apply, d => (d.Status == EScreenStatus.Apply || d.Status == EScreenStatus.Approval || (d.Status == EScreenStatus.SendBack && d.SendBackApply == false)))
  2566. .WhereIF(dto.TabStatus.HasValue && dto.Status == EScreenStatus.MyHandle, d => (d.Status != EScreenStatus.Apply))
  2567. .WhereIF(dto.DataScope is 1, d => d.CreatorId == _sessionContext.RequiredUserId)
  2568. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status)
  2569. .WhereIF(_appOptions.Value.IsZiGong && dto.QueryScreenType is EQueryOrderScreenType.Org, d => d.ScreenType == EOrderScreenType.Org)
  2570. .WhereIF(_appOptions.Value.IsZiGong && dto.QueryScreenType is EQueryOrderScreenType.Seat, d => d.ScreenType == EOrderScreenType.Seat)
  2571. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order!.AcceptTypeCode! == dto.AcceptType!)
  2572. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName), d => d.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2573. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), d => d.Order!.SourceChannelCode! == dto.SourceChannel!)
  2574. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), d => d.VisitDetail.VisitOrgName!.Contains(dto.VisitOrgName!))
  2575. .WhereIF(!string.IsNullOrEmpty(dto.CreatorOrgName), d => d.CreatorOrgName!.Contains(dto.CreatorOrgName!))
  2576. .WhereIF(!string.IsNullOrEmpty(dto.CreatorName), d => d.CreatorName == dto.CreatorName)
  2577. .WhereIF(dto.IsProvince.HasValue, d => d.Order!.IsProvince == dto.IsProvince)
  2578. .WhereIF(dto.IsSendBackApplyNum is true, d => d.SendBackApplyNum > 0)
  2579. .WhereIF(dto.IsSendBackApplyNum is false, d => d.SendBackApplyNum == 0)
  2580. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  2581. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  2582. .WhereIF(!string.IsNullOrEmpty(dto.OrderId), d => d.OrderId == dto.OrderId)
  2583. //甄别列表
  2584. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2585. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName), d => d.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2586. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2587. d => d.Order!.CreationTime >= dto.CreationTime && d.Order!.CreationTime <= dto.EndCreationTime)
  2588. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2589. d => d.Order!.CurrentHandleTime >= dto.CurrentHandleTime && d.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2590. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2591. d => d.Order!.FiledTime >= dto.FiledTime && d.Order!.FiledTime <= dto.EndFiledTime)
  2592. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2593. d => d.Visit.VisitTime >= dto.VisitTime && d.Visit.VisitTime <= dto.EndVisitTime)
  2594. .WhereIF(!string.IsNullOrEmpty(dto.Contact), d => d.Order!.Contact! == dto.Contact!)
  2595. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order!.FromPhone! == dto.FromPhone!)
  2596. .OrderByIF(dto is { SortRule: 0, SortField: "creationTime" }, d => d.CreationTime, OrderByType.Asc)
  2597. .OrderByIF(dto is { SortRule: 1, SortField: "creationTime" } || dto.SortRule is null, d => d.CreationTime, OrderByType.Desc);
  2598. }
  2599. public ISugarQueryable<OrderVisitDetail> MayScreenList(MayScreenListDto dto)
  2600. {
  2601. dto.ScreenType = dto.ScreenType is null ? 0 : dto.ScreenType;
  2602. var query = _orderVisitedDetailRepository.Queryable(false, true)
  2603. .Includes(x => x.OrderVisit)
  2604. .Includes(x => x.OrderVisit, y => y.Order)
  2605. .Includes(x => x.OrderVisit, y => y.Employee)
  2606. //.LeftJoin<OrderScreen>((x, s) => x.Id == s.VisitDetailId && s.IsDeleted == false)
  2607. .Includes(x => x.OrderScreens)
  2608. .Where(x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true) ||
  2609. x.OrderScreens.Any() == false
  2610. //|| x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.SendBackApply != true)) == false
  2611. )
  2612. .WhereIF(dto.ScreenType == EOrderScreenType.Seat, x => x.OrderVisit.Order.IsProvince == false)
  2613. .WhereIF(dto.ScreenSendBack is 1,
  2614. x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true))
  2615. .WhereIF(dto.ScreenSendBack is 2,
  2616. x => x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply != true)) ==
  2617. false)
  2618. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order!.No!.Contains(dto.No!))
  2619. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), x => x.OrderVisit.Order!.AcceptorName == dto.NameOrNo! || x.OrderVisit.Order!.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  2620. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order!.Title!.Contains(dto.Title!))
  2621. .WhereIF(dto.IsProvince.HasValue, x => x.OrderVisit.Order!.IsProvince == dto.IsProvince)
  2622. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.OrderVisit.Order!.AcceptTypeCode! == dto.AcceptType!)
  2623. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName),
  2624. x => x.OrderVisit.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2625. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), x => x.OrderVisit.Order!.SourceChannelCode! == dto.SourceChannel!)
  2626. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.OrderVisit.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2627. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName),
  2628. x => x.OrderVisit.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2629. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), x => x.VisitOrgName!.Contains(dto.VisitOrgName!))
  2630. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2631. x => x.OrderVisit.Order!.CreationTime >= dto.CreationTime && x.OrderVisit.Order!.CreationTime <= dto.EndCreationTime)
  2632. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2633. x => x.OrderVisit.Order!.CurrentHandleTime >= dto.CurrentHandleTime &&
  2634. x.OrderVisit.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2635. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2636. x => x.OrderVisit.Order!.FiledTime >= dto.FiledTime && x.OrderVisit.Order!.FiledTime <= dto.EndFiledTime)
  2637. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2638. x => x.OrderVisit.VisitTime >= dto.VisitTime && x.OrderVisit.VisitTime <= dto.EndVisitTime)
  2639. .WhereIF(dto.IsHomePage.HasValue && dto.IsHomePage == true,
  2640. x => x.OrderVisit.VisitTime < dto.CreationTimeEnd && x.OrderVisit.VisitTime > dto.CreationTimeStart)
  2641. //.WhereIF(dto.CounterSignType.HasValue, x => x.OrderVisit.Order!.CounterSignType == dto.CounterSignType)
  2642. //.WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults),
  2643. // x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults)
  2644. //.WhereIF(!string.IsNullOrEmpty(dto.OrgHandledAttitude),
  2645. // x => SqlFunc.JsonListObjectAny(x.OrgHandledAttitude, "Key", dto.OrgHandledAttitude))
  2646. //.WhereIF(!string.IsNullOrEmpty(dto.OrgNoSatisfiedReason),
  2647. // x => SqlFunc.JsonField(x.OrgNoSatisfiedReason, "Key") == dto.OrgNoSatisfiedReason)
  2648. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.OrderVisit.IsCanHandle);
  2649. if (_sessionContext.OrgId != null && !_sessionContext.OrgIsCenter)
  2650. {
  2651. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2652. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2653. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2654. .Where(x => x.VisitTarget == EVisitTarget.Org && x.VisitOrgCode == _sessionContext.OrgId && (
  2655. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2656. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2657. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2658. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2659. ));
  2660. }
  2661. else
  2662. {
  2663. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2664. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2665. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2666. .WhereIF(dto.ScreenType == EOrderScreenType.Org, x => x.VisitTarget == EVisitTarget.Org && (
  2667. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2668. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2669. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2670. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2671. ))
  2672. .WhereIF(dto.ScreenType == EOrderScreenType.Seat,
  2673. x => x.VisitTarget == EVisitTarget.Seat &&
  2674. (x.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied || x.SeatEvaluate == ESeatEvaluate.NoSatisfied))
  2675. ;
  2676. }
  2677. return query.OrderByIF(dto is { SortRule: 0, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Asc)
  2678. .OrderByIF(dto is { SortRule: 1, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Desc)
  2679. .OrderByIF(dto is { SortRule: 0, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Asc)
  2680. .OrderByIF(dto is { SortRule: 1, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Desc)
  2681. .OrderByIF(dto is { SortRule: 0, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Asc)
  2682. .OrderByIF(dto is { SortRule: 1, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Desc)
  2683. .OrderByIF(dto is { SortRule: 0, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Asc)
  2684. .OrderByIF(dto is { SortRule: 1, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Desc)
  2685. .OrderByIF(dto is { SortRule: 0, SortField: "screenByEndTime" }, x => x.ScreenByEndTime, OrderByType.Asc)
  2686. .OrderByIF(dto is { SortRule: 1, SortField: "screenByEndTime" }, x => x.ScreenByEndTime, OrderByType.Desc)
  2687. .OrderByIF(dto.SortRule is null, x => x.CreationTime, OrderByType.Desc);
  2688. }
  2689. #endregion
  2690. #region 特提
  2691. /// <summary>
  2692. /// 特提验证
  2693. /// </summary>
  2694. /// <param name="dto"></param>
  2695. public async Task SpecialVerify(OrderSpecialAddDto dto, Order order, CancellationToken cancellationToken)
  2696. {
  2697. var screen = await _orderScreenRepository.Queryable().Where(x => x.OrderId == dto.OrderId && (int)x.Status < 2).ToListAsync(cancellationToken);
  2698. //var order = await _orderRepository.Queryable().Includes(d => d.Workflow).FirstAsync(d => d.Id == dto.OrderId);
  2699. var sendBackAudit = await _orderSendBackAuditRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == ESendBackAuditState.Apply).ToListAsync(cancellationToken);
  2700. var orderDelay = await _orderDelayRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.DelayState == EDelayState.Examining).ToListAsync(cancellationToken);
  2701. var orderSecondaries = await _orderSecondaryHandlingRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == ESecondaryHandlingState.Apply).ToListAsync(cancellationToken);
  2702. if (_appOptions.Value.IsYiBin)
  2703. {
  2704. if (screen.Any())
  2705. {
  2706. await _orderScreenRepository.RemoveRangeAsync(screen, false, cancellationToken);
  2707. }
  2708. if (sendBackAudit.Any())
  2709. {
  2710. await _orderSendBackAuditRepository.RemoveRangeAsync(sendBackAudit, false, cancellationToken);
  2711. }
  2712. if (orderDelay.Any())
  2713. {
  2714. await _orderDelayRepository.RemoveRangeAsync(orderDelay, false, cancellationToken);
  2715. }
  2716. if (orderSecondaries.Any())
  2717. {
  2718. await _orderSecondaryHandlingRepository.RemoveRangeAsync(orderSecondaries, false, cancellationToken);
  2719. }
  2720. if (order.Workflow.IsInCountersign)
  2721. {
  2722. var workflowStep = await _workflowStepRepository.Queryable().Where(x => x.Id == order.Workflow.TopCountersignStepId).FirstAsync(cancellationToken);
  2723. if (workflowStep != null)
  2724. {
  2725. var dtoEnd = new EndCountersignDto() { CountersignId = workflowStep.StartCountersignId };
  2726. await EndCountersign(dtoEnd, cancellationToken);
  2727. }
  2728. }
  2729. }
  2730. else
  2731. {
  2732. if (screen.Any()) throw UserFriendlyException.SameMessage("工单存在甄别中的信息!");
  2733. if (sendBackAudit.Any())
  2734. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  2735. if (order.Workflow.IsInCountersign) throw UserFriendlyException.SameMessage("工单会签中,无法进行特提!");
  2736. }
  2737. }
  2738. public async Task EndCountersign(EndCountersignDto dto, CancellationToken cancellationToken)
  2739. {
  2740. var countersign = await _workflowCountersignRepository.GetAsync(dto.CountersignId, cancellationToken);
  2741. if (countersign is null)
  2742. throw new UserFriendlyException("无效会签编号");
  2743. var order = await _orderRepository.GetAsync(d => d.WorkflowId == countersign.WorkflowId, cancellationToken);
  2744. if (order is null)
  2745. throw new UserFriendlyException($"工单未开启流程, workflowId: {countersign.WorkflowId}");
  2746. var workflow = await _workflowDomainService.TerminalCountersignAsync(countersign, order.ExpiredTime.Value, cancellationToken);
  2747. order.UpdateHandlingStatus(workflow.IsInCountersign);
  2748. _mapper.Map(workflow, order);
  2749. await _orderRepository.UpdateAsync(order, cancellationToken);
  2750. }
  2751. #endregion
  2752. /// <summary>
  2753. /// 回访列表
  2754. /// </summary>
  2755. /// <param name="dto"></param>
  2756. /// <returns></returns>
  2757. public ISugarQueryable<OrderVisit> QueryOrderVisitList(QueryOrderVisitDto dto)
  2758. {
  2759. var query = _orderVisitRepository.Queryable()
  2760. .Includes(d => d.Order)
  2761. .Includes(d => d.Employee)
  2762. .Includes(d => d.OrderVisitDetails)
  2763. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.NoVisit,
  2764. d => d.VisitState == EVisitState.WaitForVisit ||
  2765. d.VisitState == EVisitState.NoSatisfiedWaitForVisit)
  2766. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.Visited, d => d.VisitState == EVisitState.Visited)
  2767. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.SMSUnsatisfied, d => d.VisitState == EVisitState.SMSUnsatisfied)
  2768. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.SMSVisiting, d => d.VisitState == EVisitState.SMSVisiting)
  2769. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.NoPutThrough, d => d.IsPutThrough == false && d.VisitState != EVisitState.Visited)
  2770. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.ChipVoiceVisiting, d => d.VisitState == EVisitState.AiVisiting)//任务 162:回访状态快捷查询条件
  2771. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Order.Title.Contains(dto.Keyword!))
  2772. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  2773. .WhereIF(dto.VisitType != null, d => d.VisitType == dto.VisitType)
  2774. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.ProcessType == EProcessType.Zhiban)
  2775. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.ProcessType == EProcessType.Jiaoban)
  2776. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.FileOrgIsCenter == true)
  2777. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.FileOrgIsCenter == false)
  2778. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == true, d => d.Order.CounterSignType != null)
  2779. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == false, d => d.Order.CounterSignType == null)
  2780. .WhereIF(dto.QuerySelf.HasValue && dto.QuerySelf.Value, d => d.EmployeeId == _sessionContext.RequiredUserId)
  2781. .WhereIF(!string.IsNullOrEmpty(dto.EmployeeName), d => !string.IsNullOrEmpty(d.EmployeeId) && d.Employee.Name.Contains(dto.EmployeeName))
  2782. .WhereIF(dto.IsProvince != null && dto.IsProvince == true, d => d.Order.IsProvince == true)
  2783. .WhereIF(dto.IsProvince != null && dto.IsProvince == false, d => d.Order.IsProvince == false)
  2784. .WhereIF(dto.IsEffectiveAiVisit != null, d => d.IsEffectiveAiVisit == dto.IsEffectiveAiVisit)
  2785. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order.FromPhone == dto.FromPhone)
  2786. .WhereIF(!string.IsNullOrEmpty(dto.Contact), d => d.Order.Contact == dto.Contact)
  2787. .WhereIF(dto.VoiceEvaluate.Any(), d => d.OrderVisitDetails.Any(m => dto.VoiceEvaluate.Contains(m.VoiceEvaluate.Value)))
  2788. .WhereIF(dto.SeatEvaluate.Any(), d => d.OrderVisitDetails.Any(m => dto.SeatEvaluate.Contains(m.SeatEvaluate.Value)))
  2789. .WhereIF(dto.OrgProcessingResults.Any(),
  2790. d => d.OrderVisitDetails.Any(m => dto.OrgProcessingResults.Contains(SqlFunc.JsonField(m.OrgProcessingResults, "Key"))))
  2791. .WhereIF(dto.OrgHandledAttitude.Any(),
  2792. d => d.OrderVisitDetails.Any(q => dto.OrgHandledAttitude.Contains(SqlFunc.JsonField(q.OrgHandledAttitude, "Key"))))
  2793. .WhereIF(dto.IsOverTime == true,
  2794. d => (d.Order.ExpiredTime < DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  2795. (d.Order.ExpiredTime < d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //是 超期
  2796. .WhereIF(dto.IsOverTime == false,
  2797. d => (d.Order.ExpiredTime > DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  2798. (d.Order.ExpiredTime > d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //否 超期
  2799. .WhereIF(dto.StartTime.HasValue, d => d.VisitTime >= dto.StartTime)
  2800. .WhereIF(dto.EndTime.HasValue, d => d.VisitTime <= dto.EndTime)
  2801. .WhereIF(dto.StartPublishTime.HasValue && dto.EndPublishTime.HasValue, d => d.PublishTime >= dto.StartPublishTime && d.PublishTime <= dto.EndPublishTime) // 发布时间
  2802. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  2803. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.Order.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  2804. .WhereIF(dto.IdentityType != null, d => d.Order.IdentityType == dto.IdentityType) //来电主体
  2805. .WhereIF(dto.CreationTimeStart.HasValue, d => d.Order.CreationTime >= dto.CreationTimeStart)
  2806. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.Order.CreationTime <= dto.CreationTimeEnd)
  2807. .WhereIF(dto.AiVisitResult.HasValue && dto.AiVisitResult == EAiVisitResult.OrgProcessingResultsNoSatisfied, d => d.VisitState == EVisitState.WaitForVisit && d.VisitType == EVisitType.ChipVoiceVisit && d.OrderVisitDetails.Any(m => SqlFunc.JsonField(m.OrgProcessingResults, "Key") == "2"))
  2808. .OrderByDescending(x => x.PublishTime)
  2809. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.Order.SourceChannelCode == dto.Channel)
  2810. .OrderByDescending(d => d.PublishTime);
  2811. return query;
  2812. }
  2813. /// <summary>
  2814. /// 热点类型小类统计明细
  2815. /// </summary>
  2816. /// <param name="dto"></param>
  2817. /// <returns></returns>
  2818. public ISugarQueryable<Order> HotspotStatisticsDetail(HotspotStatisticsRep dto)
  2819. {
  2820. var IsCenter = _sessionContext.OrgIsCenter;
  2821. var query = _orderRepository.Queryable()
  2822. .Includes(d => d.OrderVisits)
  2823. .Where(d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2824. .Where(d => d.HotspotId.StartsWith(dto.HotspotCode))
  2825. .WhereIF(dto.TypeId == 1, d => d.IdentityType == EIdentityType.Citizen)
  2826. .WhereIF(dto.TypeId == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2827. .WhereIF(IsCenter == false, d => d.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId));
  2828. return query;
  2829. }
  2830. /// <summary>
  2831. /// 坐席总体满意度分析
  2832. /// </summary>
  2833. /// <param name="dto"></param>
  2834. /// <returns></returns>
  2835. public ISugarQueryable<SeatSatisfactionStatisticsDto> SeatSatisfactionStatistics(PagedKeywordRequest dto)
  2836. {
  2837. var list = _orderVisitRepository.Queryable()
  2838. .Includes(d => d.Order)
  2839. .Where(x => x.VisitTime >= dto.StartTime.Value && x.VisitTime <= dto.EndTime.Value && x.VisitState == EVisitState.Visited && x.Order.SeatEvaluate != null
  2840. && x.Order.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && x.Order.SeatEvaluate != ESeatEvaluate.Normal)
  2841. .GroupBy(x => x.Order.SeatEvaluate)
  2842. .Select(x => new SeatSatisfactionStatisticsDto
  2843. {
  2844. SeatEvaluate = x.Order.SeatEvaluate,
  2845. Count = SqlFunc.AggregateCount(x.Id)
  2846. });
  2847. return list;
  2848. }
  2849. /// <summary>
  2850. /// 坐席满意度明细表
  2851. /// </summary>
  2852. /// <param name="dto"></param>
  2853. /// <returns></returns>
  2854. public ISugarQueryable<SeatSatisfactionStatisticsListDetailDto> SeatSatisfactionStatisticsListDetail(PagedKeywordRequest dto)
  2855. {
  2856. var query = _orderVisitRepository.Queryable()
  2857. .LeftJoin<Order>((ov, o) => ov.OrderId == o.Id)
  2858. .Where((ov, o) => ov.VisitTime >= dto.StartTime.Value && ov.VisitTime <= dto.EndTime.Value && ov.VisitState == EVisitState.Visited && o.SeatEvaluate != null
  2859. && o.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && o.SeatEvaluate != ESeatEvaluate.Normal)
  2860. .GroupBy((ov, o) => new
  2861. {
  2862. o.AcceptorName,
  2863. o.AcceptorId
  2864. })
  2865. .Select((ov, o) => new SeatSatisfactionStatisticsListDetailDto
  2866. {
  2867. UserName = o.AcceptorName,
  2868. UserId = o.AcceptorId,
  2869. DefaultSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.DefaultSatisfied, 1, 0)),
  2870. VeryNoSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied, 1, 0)),
  2871. NoSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.NoSatisfied, 1, 0)),
  2872. Normal = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.Normal, 1, 0)),
  2873. Satisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.Satisfied, 1, 0)),
  2874. VerySatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.VerySatisfied, 1, 0)),
  2875. NoConnect = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.NoConnect, 1, 0)),
  2876. NoEvaluate = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.NoEvaluate, 1, 0))
  2877. });
  2878. return query;
  2879. }
  2880. /// <summary>
  2881. /// 坐席满意度工单明细
  2882. /// </summary>
  2883. /// <param name="dto"></param>
  2884. /// <returns></returns>
  2885. public ISugarQueryable<OrderVisit> QuerySeatSatisfactionOrderVisitList(SeatSatisfactionOrderVisitRequest dto)
  2886. {
  2887. var query = _orderVisitRepository.Queryable()
  2888. .Includes(d => d.Order)
  2889. .Includes(d => d.Employee)
  2890. .Includes(d => d.OrderVisitDetails)
  2891. .Where(p => p.VisitTime >= dto.StartTime.Value && p.VisitTime <= dto.EndTime.Value && p.VisitState == EVisitState.Visited && p.Order.SeatEvaluate != null
  2892. && p.Order.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && p.Order.SeatEvaluate != ESeatEvaluate.Normal)
  2893. .WhereIF(!string.IsNullOrEmpty(dto.UserId), p => p.Order.AcceptorId == dto.UserId)
  2894. .WhereIF(dto.SeatEvaluate.HasValue, p => p.Order.SeatEvaluate == dto.SeatEvaluate)
  2895. .WhereIF(!string.IsNullOrEmpty(dto.UserName), p => p.Order.AcceptorName == dto.UserName)
  2896. .WhereIF(!string.IsNullOrEmpty(dto.Title), p => p.Order.Title.Contains(dto.Title))
  2897. .WhereIF(!string.IsNullOrEmpty(dto.No), p => p.Order.No.Contains(dto.No))
  2898. .OrderByDescending(p => p.VisitTime);
  2899. return query;
  2900. }
  2901. #region private
  2902. /// <summary>
  2903. /// 接受外部工单(除省平台)
  2904. /// </summary>
  2905. /// <param name="dto"></param>
  2906. /// <param name="cancellationToken"></param>
  2907. /// <returns></returns>
  2908. private async Task<AddOrderResponse> ReceiveOrderFromOtherPlatformAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  2909. {
  2910. if (string.IsNullOrEmpty(dto.ExternalId))
  2911. throw new UserFriendlyException("工单外部编号不能为空");
  2912. var order = await _orderRepository.Queryable()
  2913. .FirstAsync(d => d.ExternalId == dto.ExternalId, cancellationToken);
  2914. if (order == null)
  2915. {
  2916. order = _mapper.Map<Order>(dto);
  2917. order.InitId();
  2918. if (files != null && files.Any())
  2919. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2920. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  2921. }
  2922. else
  2923. {
  2924. _mapper.Map(dto, order);
  2925. if (files != null && files.Any())
  2926. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2927. else
  2928. order.FileJson = new List<Share.Dtos.File.FileJson>();
  2929. await _orderRepository.UpdateAsync(order, cancellationToken);
  2930. }
  2931. return _mapper.Map<AddOrderResponse>(order);
  2932. }
  2933. /// <summary>
  2934. /// 接受省平台工单
  2935. /// </summary>
  2936. private async Task<AddOrderResponse> ReceiveOrderFromProvinceAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  2937. {
  2938. if (string.IsNullOrEmpty(dto.ReceiveProvinceNo))
  2939. throw new UserFriendlyException("无效省工单编号");
  2940. var orderExtension = await _orderDomainService.GetOrderExtensionsAsync(dto.ReceiveProvinceNo, cancellationToken);
  2941. var order = await _orderRepository.GetAsync(d => d.ReceiveProvinceNo == dto.ReceiveProvinceNo, cancellationToken);
  2942. if (order is null)
  2943. {
  2944. order = _mapper.Map<Order>(dto);
  2945. order.InitId();
  2946. if (files != null && files.Any())
  2947. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2948. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  2949. if (orderExtension is not null)
  2950. {
  2951. orderExtension.Id = order.Id;
  2952. if (dto.OrderExtension != null)
  2953. _mapper.Map(dto.OrderExtension, orderExtension);
  2954. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  2955. }
  2956. }
  2957. else
  2958. {
  2959. _mapper.Map(dto, order);
  2960. if (files != null && files.Any())
  2961. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2962. else
  2963. order.FileJson = new List<Share.Dtos.File.FileJson>();
  2964. order.ReTransactNum++;
  2965. //await _orderRepository.UpdateAsync(order, cancellationToken);
  2966. if (orderExtension is not null)
  2967. {
  2968. orderExtension.Id = order.Id;
  2969. if (dto.OrderExtension != null)
  2970. _mapper.Map(dto.OrderExtension, orderExtension);
  2971. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  2972. }
  2973. //计算order 期满时间
  2974. ExpiredTimeWithConfig expiredTimeConfig;
  2975. if (_appOptions.Value.IsZiGong)
  2976. {
  2977. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  2978. }
  2979. else
  2980. {
  2981. //期满时间
  2982. //expiredTimeConfig = _timeLimitDomainService.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, order.AcceptTypeCode);
  2983. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  2984. }
  2985. _mapper.Map(expiredTimeConfig, order);
  2986. //await _orderRepository.UpdateAsync(order, cancellationToken);
  2987. //特提(撤回至发起)
  2988. if (!string.IsNullOrEmpty(order.WorkflowId))
  2989. {
  2990. var nextHandler = new List<FlowStepHandler>();
  2991. if (_appOptions.Value.IsZiGong)
  2992. {
  2993. // 平均派单
  2994. var averageSendOrder = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.AverageSendOrder).SettingValue[0]);
  2995. if (averageSendOrder)
  2996. {
  2997. var handler = await _orderDomainService.AverageOrder(cancellationToken);
  2998. nextHandler = new List<FlowStepHandler> { handler };
  2999. }
  3000. }
  3001. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, order.Status >= EOrderStatus.Filed, cancellationToken);
  3002. var (isPaiDan, workflow) = await _workflowDomainService.RecallToCenterFirstToSendAsync(order.WorkflowId, "省工单重派", order.Status >= EOrderStatus.Filed,
  3003. order.ExpiredTime, nextHandler, EHandleMode.Redo, cancellationToken);
  3004. order.FileEmpty();
  3005. order.CurrentStepName = workflow.CurrentStepName;
  3006. order.CurrentStepCode = workflow.CurrentStepCode;
  3007. order.CurrentStepId = workflow.CurrentStepId;
  3008. order.CurrentStepCreateTime = workflow.CurrentStepCreateTime;
  3009. order.CurrentHandleTime = workflow.CurrentHandleTime;
  3010. order.CurrentHandlerId = workflow.CurrentHandlerId;
  3011. order.CurrentHandlerName = workflow.CurrentHandlerName;
  3012. order.CurrentHandleOrgName = workflow.CurrentHandleOrgName;
  3013. order.CurrentHandleOrgId = workflow.CurrentHandleOrgId;
  3014. order.CurrentHandleOrgLevel = workflow.CurrentHandleOrgLevel;
  3015. order.CurrentHandleOrgAreaCode = workflow.CurrentHandleOrgAreaCode;
  3016. order.CurrentHandleOrgAreaName = workflow.CurrentHandleOrgAreaName;
  3017. order.Status = EOrderStatus.WaitForAccept;
  3018. if (isPaiDan)
  3019. {
  3020. order.Status = EOrderStatus.Special;
  3021. }
  3022. //await _orderRepository.Updateable().SetColumns(o => new Order { Status = status }).Where(o => o.Id == order.Id).ExecuteCommandAsync(cancellationToken);
  3023. //处理回访和发布信息
  3024. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == order.Id);
  3025. if (publish != null)
  3026. {
  3027. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  3028. publishHistory.OrderPublishId = publish.Id;
  3029. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  3030. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  3031. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  3032. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  3033. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  3034. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  3035. await _orderPublishHistoryRepository.AddAsync(publishHistory, cancellationToken);
  3036. await _orderPublishRepository.RemoveAsync(publish, false, cancellationToken);
  3037. }
  3038. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == order.Id && x.VisitState != EVisitState.None);
  3039. if (visit != null)
  3040. {
  3041. visit.VisitState = EVisitState.None;
  3042. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  3043. }
  3044. }
  3045. await _orderRepository.UpdateAsync(order, cancellationToken);
  3046. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, cancellationToken);
  3047. }
  3048. return _mapper.Map<AddOrderResponse>(order);
  3049. }
  3050. /// <summary>
  3051. /// 派单量统计
  3052. /// </summary>
  3053. /// <param name="dto"></param>
  3054. /// <returns></returns>
  3055. public async Task<List<SendOrderReportOutDto>> SendOrderReportAsync(QuerySendOrderRequest dto)
  3056. {
  3057. var itemsHandled = _workflowTraceRepository.Queryable()
  3058. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  3059. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  3060. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status == EWorkflowStepStatus.Handled)
  3061. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  3062. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  3063. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  3064. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  3065. .Select((x, w, su) => new BiOrderSendVo
  3066. {
  3067. UserId = su.UserId,
  3068. UserName = su.UserName,
  3069. SendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  3070. NoSendOrderNum = 0,
  3071. });
  3072. var itemsNo = _workflowTraceRepository.Queryable()
  3073. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  3074. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  3075. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status != EWorkflowStepStatus.Handled)
  3076. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  3077. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  3078. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  3079. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  3080. .Select((x, w, su) => new BiOrderSendVo
  3081. {
  3082. UserId = su.UserId,
  3083. UserName = su.UserName,
  3084. SendOrderNum = 0,
  3085. NoSendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  3086. });
  3087. var items = await _schedulingUserRepository.Queryable()
  3088. .LeftJoin(itemsHandled,(all, hand)=> all.UserId == hand.UserId)
  3089. .LeftJoin(itemsNo, (all, hand, nohand) => hand.UserId == nohand.UserId)
  3090. .GroupBy((all, hand, nohand) => new { all.UserId, all.UserName })
  3091. .Select((all, hand, nohand) => new BiOrderSendVo
  3092. {
  3093. UserId = all.UserId,
  3094. UserName = all.UserName,
  3095. SendOrderNum = SqlFunc.AggregateSum(hand.SendOrderNum),
  3096. NoSendOrderNum = SqlFunc.AggregateSum(nohand.NoSendOrderNum),
  3097. }).MergeTable().Where(vo=> vo.SendOrderNum > 0 || vo.NoSendOrderNum > 0).ToListAsync();
  3098. var items2 = await _workflowTraceRepository.Queryable()
  3099. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  3100. //.LeftJoin<WorkflowStepHandler>((x, w, wfsh) => x.StepId == wfsh.WorkflowStepId && wfsh.IsActualHandler == true)
  3101. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  3102. .Where((x, w, su) => w.ModuleCode == WorkflowModuleConsts.OrderHandle && x.BusinessType == EBusinessType.Send &&
  3103. x.Status == EWorkflowStepStatus.Handled
  3104. && !string.IsNullOrEmpty(x.NextMainHandler) && x.NextMainHandler != OrgSeedData.CenterId)
  3105. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  3106. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  3107. .GroupBy((x, w, su) => x.WorkflowId)
  3108. .Having((x, w, su) => SqlFunc.AggregateCount(x.WorkflowId) > 1)
  3109. .Select((x, w, su) => new { Id = x.WorkflowId, CreationTime = SqlFunc.AggregateMin(x.CreationTime) })
  3110. .MergeTable()
  3111. .LeftJoin<WorkflowTrace>((a, wt) => a.Id == wt.WorkflowId)
  3112. .LeftJoin<Workflow>((a, wt, wf) => wt.WorkflowId == wf.Id)
  3113. //.LeftJoin<WorkflowStepHandler>((a, wt, wf, wsh) => wt.StepId == wsh.WorkflowStepId && wsh.CreationTime == a.CreationTime)
  3114. .InnerJoin<SchedulingUser>((a, wt, wf, su) => wt.HandlerId == su.UserId)
  3115. .WhereIF(!string.IsNullOrEmpty(dto.UserName), ((a, wt, wf, su) => su.UserName == dto.UserName))
  3116. .GroupBy((a, wt, wf, su) => new { su.UserId, su.UserName })
  3117. .Select((a, wt, wf, su) => new BiOrderSendVo
  3118. {
  3119. UserId = su.UserId,
  3120. UserName = su.UserName,
  3121. SendOrderNum = 0,
  3122. NoSendOrderNum = 0,
  3123. ReSendOrderNum = SqlFunc.AggregateDistinctCount(wf.ExternalId),
  3124. }).ToListAsync();
  3125. var res = (from t1 in items
  3126. join t2 in items2 on t1.UserId equals t2.UserId into t1_t2
  3127. from item in t1_t2.DefaultIfEmpty()
  3128. select new SendOrderReportOutDto
  3129. {
  3130. UserId = t1.UserId,
  3131. UserName = t1.UserName,
  3132. SendOrderNum = t1.SendOrderNum,
  3133. NoSendOrderNum = t1.NoSendOrderNum,
  3134. ReSendOrderNum = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault(),
  3135. ChainRate = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault() > 0
  3136. ? ((double.Parse(t1.SendOrderNum.ToString()) - double.Parse(t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault().ToString())) /
  3137. double.Parse(t1.SendOrderNum.ToString()) * 100).ToString("F2") + "%"
  3138. : "100.00%",
  3139. }).ToList();
  3140. return res;
  3141. }
  3142. /// <summary>
  3143. /// 扭转信件统计
  3144. /// </summary>
  3145. /// <param name="dto"></param>
  3146. /// <returns></returns>
  3147. public ISugarQueryable<OrderVisitJudeStatisticsRep> OrderVisitJudeStatistics(OrderVisitJudeStatisticsReq dto)
  3148. {
  3149. if (!dto.EndTime.HasValue)
  3150. {
  3151. dto.EndTime = dto.StartTime?.AddDays(1).AddSeconds(-1);
  3152. }
  3153. else
  3154. {
  3155. dto.EndTime = dto.EndTime?.AddDays(1).AddSeconds(-1);
  3156. }
  3157. return _orderVisitRepository.Queryable()
  3158. .WhereIF(dto.StartTime.HasValue, x => x.VisitTime >= dto.StartTime)
  3159. .WhereIF(dto.EndTime.HasValue, x => x.VisitTime <= dto.EndTime)
  3160. .GroupBy(x => new { EmployeeId = x.EmployeeId, Name = x.Employee.Name })
  3161. .Select(x => new OrderVisitJudeStatisticsRep()
  3162. {
  3163. EmpId = x.EmployeeId,
  3164. EmpName = x.Employee.Name,
  3165. OrgJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState != null, 1, 0)), //部门扭转总件
  3166. OrgJudeApprovalingCount =
  3167. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  3168. OrgJudeSuccessCount =
  3169. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  3170. OrgJudeFailCount =
  3171. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0)),
  3172. SeatJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState != null, 1, 0)),
  3173. SeatJudeApprovalingCount =
  3174. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  3175. SeatJudeSuccessCount =
  3176. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  3177. SeatJudeFailCount =
  3178. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0))
  3179. });
  3180. }
  3181. /// <summary>
  3182. /// 观察关注列表
  3183. /// </summary>
  3184. /// <param name="dto"></param>
  3185. /// <returns></returns>
  3186. public ISugarQueryable<OrderObserve> OrderObserveList(OrderObserveListDto dto)
  3187. {
  3188. return _orderObserveRepository.Queryable()
  3189. .Includes(d => d.Order)
  3190. .WhereIF(dto.IsProvince.HasValue, d => d.Order.IsProvince == dto.IsProvince)
  3191. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  3192. // x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  3193. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType) //受理类型
  3194. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot),
  3195. d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot)) //热点类型
  3196. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName),
  3197. d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  3198. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.Order.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  3199. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.Order.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  3200. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime) //受理时间开始
  3201. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime) //受理时间结束
  3202. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title.Contains(dto.Title!))
  3203. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No.Contains(dto.No!))
  3204. .OrderByDescending(d => d.CreationTime);
  3205. }
  3206. /// <summary>
  3207. /// 终止列表
  3208. /// </summary>
  3209. /// <param name="dto"></param>
  3210. /// <returns></returns>
  3211. public ISugarQueryable<OrderTerminate> OrderTerminateList(OrderTerminateListDto dto)
  3212. {
  3213. var handler = dto.AuditStatus is 2 or 0 || dto.QueryType is 0;
  3214. var isAdmin = _orderDomainService.IsCheckAdmin();
  3215. return _orderTerminateRepository.Queryable(hasHandled: handler, isAdmin: isAdmin)
  3216. .Includes(d => d.Order)
  3217. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No!.Contains(dto.No!))
  3218. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title!.Contains(dto.Title!))
  3219. .WhereIF(dto.ApplyStartTime.HasValue && dto.ApplyEndTime.HasValue,
  3220. d => d.CreationTime >= dto.ApplyStartTime && d.CreationTime <= dto.ApplyEndTime)
  3221. //.WhereIF(dto.AuditStatus is 1 , d=>d.Status == ETerminateStatus.Approval || d.Status == ETerminateStatus.SendBack )
  3222. //.WhereIF(dto.AuditStatus is 2, d => d.Status == ETerminateStatus.End || dto.Status == ETerminateStatus.Refuse)
  3223. .WhereIF(dto.QueryType is 1, d => d.CreatorId == _sessionContextProvider.SessionContext.UserId)
  3224. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status)
  3225. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.Order.StartTime >= dto.StartTime && d.Order.StartTime <= dto.EndTime)
  3226. .OrderByDescending(d => d.CreationTime);
  3227. }
  3228. public ISugarQueryable<Order> QueryWaitedForSeat(QueryOrderWaitedDto dto)
  3229. {
  3230. EOrderStatus[] handleStatuses = EnumExts.GetFields<EOrderStatus>().Select(d => (EOrderStatus)d.Key).ToArray();
  3231. handleStatuses = handleStatuses.WhereIF(dto.IsHandled.HasValue,
  3232. d => dto.IsHandled!.Value
  3233. ? d is not EOrderStatus.WaitForAccept and not EOrderStatus.BackToUnAccept and not EOrderStatus.SpecialToUnAccept and not EOrderStatus.HandOverToUnAccept
  3234. : d is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept or EOrderStatus.HandOverToUnAccept or EOrderStatus.Handling)
  3235. .ToArray();
  3236. //var query = _orderRepository.Queryable()
  3237. // .Includes(d => d.WorkflowSteps.Where(step =>
  3238. // ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3239. // (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3240. // (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3241. // (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3242. // && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId)))
  3243. // .OrderByDescending(step => step.CreationTime)
  3244. // .Take(1)
  3245. // .ToList()
  3246. // );
  3247. var query = _orderRepository.Queryable();
  3248. var hasHandled = dto.IsHandled.HasValue && dto.IsHandled.Value;
  3249. if (hasHandled)
  3250. {
  3251. query.Includes(d => d.WorkflowSteps.Where(step =>
  3252. !string.IsNullOrEmpty(step.HandlerId)
  3253. && step.HandlerId == _sessionContext.UserId
  3254. && step.Status == EWorkflowStepStatus.Handled
  3255. ))
  3256. .Where(d => d.WorkflowSteps
  3257. .Any(step =>
  3258. !string.IsNullOrEmpty(step.HandlerId)
  3259. && step.HandlerId == _sessionContext.UserId
  3260. && step.Status == EWorkflowStepStatus.Handled));
  3261. }
  3262. else
  3263. {
  3264. query.Includes(d => d.WorkflowSteps.Where(step =>
  3265. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3266. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3267. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3268. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3269. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId)))
  3270. .OrderByDescending(step => step.CreationTime)
  3271. .Take(1)
  3272. .ToList())
  3273. .Where(d => d.WorkflowSteps
  3274. .Any(step =>
  3275. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3276. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3277. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3278. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3279. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3280. && step.Status < EWorkflowStepStatus.Handled));
  3281. }
  3282. //query = query.Where(d => SqlFunc.Subqueryable<WorkflowTrace>()
  3283. //.Where(step => step.ExternalId == d.Id &&
  3284. // (hasHandled || step.Status != EWorkflowStepStatus.Handled) &&
  3285. // (!hasHandled || step.Status == EWorkflowStepStatus.Handled &&
  3286. // step.TraceState != EWorkflowTraceState.StepRemoveByPrevious) &&
  3287. // ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  3288. // (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  3289. // (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId)))).Any() ||
  3290. // (string.IsNullOrEmpty(d.WorkflowId) && (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContextProvider.SessionContext.RequiredUserId))
  3291. //);
  3292. return query
  3293. // 交办件:已派单其他节点的工单,该选项卡下工单若办结就不显示
  3294. .WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 1, d => d.ProcessType == EProcessType.Jiaoban && d.Status < EOrderStatus.Filed)
  3295. // 办结件:当前登录坐席作为最初受理人已办结的工单
  3296. .WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 2, d => d.Status >= EOrderStatus.Filed && d.AcceptorId == _sessionContextProvider.SessionContext.RequiredUserId)
  3297. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  3298. .WhereIF(dto.IsHandled.HasValue, d => handleStatuses.Contains(d.Status))
  3299. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword!))
  3300. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  3301. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)
  3302. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  3303. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => d.CounterSignType == null)
  3304. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true,
  3305. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  3306. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  3307. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false,
  3308. d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now) //即将超期 未办
  3309. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  3310. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  3311. //.Where(d => (string.IsNullOrEmpty(d.WorkflowId) && (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)))
  3312. //.Where(d => string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)
  3313. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  3314. .Where(x => x.Source < ESource.MLSQ || x.Source > ESource.WZSC)
  3315. .Where(x => x.Status != EOrderStatus.BackToProvince)
  3316. .WhereIF(dto.TypeCode.HasValue == false, m => m.Status < EOrderStatus.Filed)
  3317. .WhereIF(!string.IsNullOrEmpty(dto.AcceptorName), d => d.AcceptorName == dto.AcceptorName)
  3318. //.OrderBy(d => d.Status)
  3319. .OrderByIF(dto.IsHandled == true, d => d.StartTime, OrderByType.Desc)
  3320. //.OrderByIF(dto.IsHandled == false, d => new { IsUrgent = d.IsUrgent }, OrderByType.Desc)
  3321. //.OrderByIF(dto.IsHandled == false, d => new { d.Status })
  3322. .OrderByIF(dto.IsHandled == false && string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)
  3323. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, d => d.CreationTime, OrderByType.Asc) //创建时间升序
  3324. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, d => d.CreationTime, OrderByType.Desc) //创建时间降序
  3325. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  3326. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  3327. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //期满时间升序
  3328. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //期满时间降序
  3329. ;
  3330. return query;
  3331. }
  3332. public ISugarQueryable<Order> QueryWaited(QueryOrderWaitedDto dto)
  3333. {
  3334. var query = _orderRepository.Queryable()
  3335. .Includes(d => d.WorkflowSteps.Where(step =>
  3336. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3337. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3338. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3339. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3340. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId)))
  3341. .OrderByDescending(step => step.CreationTime)
  3342. .Take(1)
  3343. .ToList()
  3344. );
  3345. var hasHandled = dto.IsHandled.HasValue && dto.IsHandled.Value;
  3346. if (hasHandled)
  3347. dto.QueryType = null;
  3348. var isAdmin = _orderDomainService.IsCheckAdmin();
  3349. if (!isAdmin)
  3350. {
  3351. if (hasHandled)
  3352. {
  3353. query.Where(d => d.WorkflowSteps
  3354. .Any(step =>
  3355. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3356. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3357. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3358. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3359. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3360. && step.Status == EWorkflowStepStatus.Handled));
  3361. }
  3362. else
  3363. {
  3364. query.Where(d => d.WorkflowSteps
  3365. .Any(step =>
  3366. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3367. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3368. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3369. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3370. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3371. && step.Status < EWorkflowStepStatus.Handled));
  3372. }
  3373. }
  3374. query.Where(d => d.Status != EOrderStatus.WaitForAccept &&
  3375. d.Status != EOrderStatus.BackToUnAccept &&
  3376. d.Status != EOrderStatus.SpecialToUnAccept &&
  3377. d.Status != EOrderStatus.HandOverToUnAccept)
  3378. .WhereIF(dto.QueryType is 3,
  3379. d => SqlFunc.Subqueryable<OrderSpecial>().Where(os => os.OrderId == d.Id && os.IsDeleted == false && os.SpecialType == ESpecialType.ReTransact).Any())
  3380. .Where(d => SqlFunc.Subqueryable<OrderDelay>().Where(od => od.OrderId == d.Id && od.IsDeleted == false && od.DelayState == EDelayState.Examining).NotAny())
  3381. .Where(d => SqlFunc.Subqueryable<OrderSendBackAudit>().Where(osba => osba.OrderId == d.Id && osba.IsDeleted == false && osba.State == ESendBackAuditState.Apply)
  3382. .NotAny())
  3383. .Where(d => SqlFunc.Subqueryable<OrderSpecial>().Where(s => s.OrderId == d.Id && s.State == 0 && s.IsDeleted == false)
  3384. .WhereIF(dto.QueryType != null && (dto.QueryType == 1 || dto.QueryType == 2), s => s.SpecialType == ESpecialType.ReTransact)
  3385. //.WhereIF(dto.QueryType != null && dto.QueryType == 3, s => s.SpecialType != ESpecialType.ReTransact)
  3386. .NotAny())
  3387. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  3388. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword))
  3389. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  3390. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)
  3391. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  3392. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => d.CounterSignType == null)
  3393. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true,
  3394. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  3395. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  3396. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false,
  3397. d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now) //即将超期 未办
  3398. .Where(d => d.Source < ESource.MLSQ || d.Source > ESource.WZSC)
  3399. .Where(d => d.Status != EOrderStatus.BackToProvince)
  3400. //.WhereIF(!hasHandled, d => d.Status < EOrderStatus.Filed)
  3401. .WhereIF(!hasHandled || _appOptions.Value.IsYiBin, d => d.Status < EOrderStatus.Filed)
  3402. //.Where(d => SqlFunc.Subqueryable<OrderSpecial>().Where(os => os.OrderId == d.Id).NotAny())
  3403. //.Where(d => d.OrderSpecials.Any() == false || d.OrderSpecials.Any(s => s.State > 0))
  3404. .WhereIF(dto.StartTime.HasValue, d => d.StartTime >= dto.StartTime)
  3405. .WhereIF(dto.EndTime.HasValue, d => d.StartTime <= dto.EndTime)
  3406. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent!.Value)
  3407. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  3408. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  3409. //.OrderByDescending(d => d.IsUrgent)
  3410. .OrderByIF(string.IsNullOrEmpty(dto.SortField), d => d.StartTime, OrderByType.Desc)
  3411. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, d => d.CreationTime, OrderByType.Asc) //创建时间升序
  3412. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, d => d.CreationTime, OrderByType.Desc) //创建时间降序
  3413. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  3414. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  3415. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //期满时间升序
  3416. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //期满时间降序
  3417. ;
  3418. return query;
  3419. }
  3420. /// <summary>
  3421. /// 受理前十
  3422. /// </summary>
  3423. /// <param name="dto"></param>
  3424. /// <param name="isExport"></param>
  3425. /// <returns></returns>
  3426. public async Task<(List<SystemDicData> acceptTypes, object items, DataTable data)> AcceptTypeTop10List(ReportPagedRequest dto, bool isExport)
  3427. {
  3428. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  3429. var IsCenter = _sessionContext.OrgIsCenter;
  3430. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 2)
  3431. .Select(x => new
  3432. {
  3433. HotspotId = x.Id,
  3434. HotspotName = x.HotSpotFullName,
  3435. }).MergeTable();
  3436. var orderList = _orderRepository.Queryable()
  3437. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  3438. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  3439. .WhereIF(IsCenter == false, x => x.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  3440. .Select(x => new
  3441. {
  3442. HotspotId = x.HotspotId.Substring(0, 2),
  3443. AcceptTypeCode = x.AcceptTypeCode,
  3444. }).MergeTable();
  3445. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  3446. .GroupBy((it, o) => new
  3447. {
  3448. it.HotspotId,
  3449. it.HotspotName,
  3450. AcceptTypeCode = o.AcceptTypeCode,
  3451. })
  3452. .OrderBy((it, o) => it.HotspotId)
  3453. .Select((it, o) => new
  3454. {
  3455. HotspotId = it.HotspotId,
  3456. HotspotName = it.HotspotName,
  3457. AcceptTypeCode = o.AcceptTypeCode,
  3458. Count = SqlFunc.AggregateCount(it.HotspotId)
  3459. }).MergeTable();
  3460. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  3461. .GroupBy((pp, dd) => new
  3462. {
  3463. HotspotId = dd.HotspotId,
  3464. HotspotName = dd.HotspotName,
  3465. AcceptTypeCode = pp.DicDataValue,
  3466. AcceptType = pp.DicDataName,
  3467. })
  3468. .OrderBy((pp, dd) => dd.HotspotId)
  3469. .Select((pp, dd) => new
  3470. {
  3471. HotspotId = dd.HotspotId,
  3472. HotspotName = dd.HotspotName,
  3473. AcceptTypeCode = pp.DicDataValue,
  3474. AcceptType = pp.DicDataName,
  3475. Count = SqlFunc.AggregateSum(dd.Count)
  3476. }).ToPivotTableAsync(q => q.AcceptType, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  3477. DataColumn totalColumn = new DataColumn("有效受理量", typeof(int));
  3478. returnList.Columns.Add(totalColumn);
  3479. returnList.Columns["HotspotName"].ColumnName = "省一级热点名称";
  3480. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  3481. for (int z = 0; z < returnList.Rows.Count; z++)
  3482. {
  3483. if (string.IsNullOrEmpty(returnList.Rows[z]["省一级热点名称"].ToString()))
  3484. {
  3485. returnList.Rows.Remove(returnList.Rows[z]);
  3486. }
  3487. else
  3488. {
  3489. int num = 0;
  3490. var colTotal = returnList.Columns.Count - 1;
  3491. for (int i = 1; i < colTotal; i++)
  3492. {
  3493. num += int.Parse(returnList.Rows[z][i].ToString());
  3494. }
  3495. returnList.Rows[z]["有效受理量"] = num;
  3496. }
  3497. }
  3498. returnList.Columns["有效受理量"].SetOrdinal(1);
  3499. DataTable list = new DataTable();
  3500. if (returnList.Rows.Count > 0)
  3501. list = returnList.Select("", "有效受理量 DESC").Take(10).CopyToDataTable();
  3502. if (isExport)
  3503. {
  3504. return (new List<SystemDicData>(), null, list);
  3505. }
  3506. var listDy = ToDynamicList(list);
  3507. return (titleList, listDy, list);
  3508. }
  3509. public static List<dynamic> ToDynamicList(DataTable dataTable)
  3510. {
  3511. var list = new List<dynamic>();
  3512. foreach (DataRow row in dataTable.Rows)
  3513. {
  3514. dynamic expando = new ExpandoObject();
  3515. var expandoDic = (IDictionary<string, object>)expando;
  3516. foreach (DataColumn column in dataTable.Columns)
  3517. {
  3518. expandoDic.Add(column.ColumnName, row[column]);
  3519. }
  3520. list.Add(expando);
  3521. }
  3522. return list;
  3523. }
  3524. #endregion
  3525. }