OrderRepository.cs 122 KB

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  1. using System.Collections;
  2. using Hotline.CallCenter.Calls;
  3. using Hotline.Orders;
  4. using Hotline.Repository.SqlSugar.DataPermissions;
  5. using Hotline.Repository.SqlSugar.Extensions;
  6. using Hotline.Settings;
  7. using Hotline.Settings.Hotspots;
  8. using Hotline.Share.Dtos.Bi;
  9. using Hotline.Share.Dtos.CallCenter;
  10. using Hotline.Share.Dtos.Order;
  11. using Hotline.Share.Enums.CallCenter;
  12. using Hotline.Share.Enums.Order;
  13. using Hotline.Share.Requests;
  14. using Hotline.Share.Tools;
  15. using Microsoft.EntityFrameworkCore.Storage.ValueConversion.Internal;
  16. using SqlSugar;
  17. using System.Data;
  18. using System.Linq;
  19. using System.Linq.Dynamic.Core;
  20. using System.Net;
  21. using System.Reflection;
  22. using System.Reflection.Emit;
  23. using Hotline.Caching.Interfaces;
  24. using XF.Domain.Authentications;
  25. using XF.Domain.Dependency;
  26. using XF.Domain.Repository;
  27. using System.Collections.Generic;
  28. using Hotline.SeedData;
  29. using Hotline.Share.Notifications.NewRockCallCenter;
  30. using Hotline.Statistics;
  31. using System.Dynamic;
  32. using Hotline.Share.Dtos;
  33. using Org.BouncyCastle.Crypto.Fpe;
  34. using Org.BouncyCastle.Utilities.Zlib;
  35. using static System.Runtime.InteropServices.JavaScript.JSType;
  36. using System;
  37. using static System.Runtime.CompilerServices.RuntimeHelpers;
  38. using Hotline.Identity.Accounts;
  39. using Hotline.Share.Dtos.Enterprise;
  40. namespace Hotline.Repository.SqlSugar.Orders
  41. {
  42. public class OrderRepository : BaseRepositoryWorkflow<Order>, IOrderRepository, IScopeDependency
  43. {
  44. private readonly IDataPermissionFilterBuilder _dataPermissionFilterBuilder;
  45. private readonly IRepository<OrderSendBackAudit> _orderSendBackAuditRepository;
  46. private readonly IRepository<OrderVisit> _orderVisitRepository;
  47. private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
  48. private readonly ISessionContext _sessionContext;
  49. private readonly ISystemSettingCacheManager _systemSettingCacheManager;
  50. private readonly IRepository<AiOrderVisitDetail> _aiOrderVisitDetailRepository;
  51. public OrderRepository(ISugarUnitOfWork<HotlineDbContext> uow,
  52. IDataPermissionFilterBuilder dataPermissionFilterBuilder,
  53. IRepository<OrderSendBackAudit> orderSendBackAuditRepository,
  54. IRepository<OrderVisit> orderVisitRepository,
  55. ISessionContext sessionContext,
  56. IRepository<OrderVisitDetail> orderVisitDetailRepository,
  57. ISystemSettingCacheManager systemSettingCacheManager,
  58. IRepository<AiOrderVisitDetail> aiOrderVisitDetailRepository
  59. ) : base(uow, dataPermissionFilterBuilder)
  60. {
  61. _dataPermissionFilterBuilder = dataPermissionFilterBuilder;
  62. _orderSendBackAuditRepository = orderSendBackAuditRepository;
  63. _orderVisitRepository = orderVisitRepository;
  64. _sessionContext = sessionContext;
  65. _orderVisitDetailRepository = orderVisitDetailRepository;
  66. _systemSettingCacheManager = systemSettingCacheManager;
  67. _aiOrderVisitDetailRepository = aiOrderVisitDetailRepository;
  68. }
  69. public async Task<string> AddOrderNavAsync(Order order, CancellationToken cancellationToken)
  70. {
  71. //弥补AddNav方法没有自动指派到创建人
  72. order.AssignToCreator(_dataPermissionFilterBuilder.DataPermissionManager);
  73. await AddNav(order).Include(d => d.OrderExtension).Include(d => d.OrderTags).ExecuteCommandAsync();
  74. return order.Id;
  75. }
  76. /// <summary>
  77. /// 工单词库批量删除
  78. /// </summary>
  79. /// <param name="ids"></param>
  80. /// <param name="cancellationToken"></param>
  81. /// <returns></returns>
  82. public async Task RemoveOrderWrodBatchAsync(List<string> ids, CancellationToken cancellationToken)
  83. {
  84. await Db.Deleteable<OrderWord>().In(x => x.Id, ids).ExecuteCommandAsync(cancellationToken);
  85. }
  86. /// <summary>
  87. /// 工单观察批量删除
  88. /// </summary>
  89. /// <param name="ids"></param>
  90. /// <param name="cancellationToken"></param>
  91. /// <returns></returns>
  92. public async Task RemoveOrderObserveBatchAsync(List<string> ids, CancellationToken cancellationToken)
  93. {
  94. await Db.Deleteable<OrderObserve>().In(x => x.Id, ids).ExecuteCommandAsync(cancellationToken);
  95. }
  96. /// <summary>
  97. /// 工单终结批量删除
  98. /// </summary>
  99. /// <param name="ids"></param>
  100. /// <param name="cancellationToken"></param>
  101. /// <returns></returns>
  102. public async Task RemoveOrderFinalityBatchAsync(List<string> ids, CancellationToken cancellationToken)
  103. {
  104. await Db.Deleteable<OrderFinality>().In(x => x.Id, ids).ExecuteCommandAsync(cancellationToken);
  105. }
  106. public async Task OrderScreenRevisionVisit(string VisitId, bool canHandle, CancellationToken cancellationToken)
  107. {
  108. await Db.Updateable<OrderVisit>().SetColumns(x => x.IsCanHandle == canHandle).Where(x => x.Id == VisitId).ExecuteCommandAsync(cancellationToken);
  109. }
  110. public async Task FileAsync(Order order, CancellationToken cancellationToken)
  111. {
  112. await Db.Updateable<Order>().SetColumns(x => x.FileJson == order.FileJson).Where(x => x.Id == order.Id).ExecuteCommandAsync(cancellationToken);
  113. }
  114. private static object GetPropertyValue(object obj, string property)
  115. {
  116. PropertyInfo propertyInfo = obj.GetType().GetProperty(property);
  117. return propertyInfo.GetValue(obj, null);
  118. }
  119. public async Task<object> HotPortJoinOrgStatistics(DateTime StartTime, DateTime EndTime, bool IsCenter, string? OrgCode)
  120. {
  121. //查询一级热点
  122. var hotSpotList = await Db.Queryable<Hotspot>().Where(x => string.IsNullOrEmpty(x.ParentId)).ToListAsync();
  123. List<dynamic>? listReturn = new List<dynamic>();
  124. foreach (var item in hotSpotList)
  125. {
  126. var table = await Db.Queryable<Order>()
  127. .LeftJoin<SystemOrganize>((it, o) => it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == o.Id)
  128. .Where((it, o) => it.CreationTime >= StartTime && it.CreationTime <= EndTime)
  129. .WhereIF(IsCenter == false, (it, o) => o.Id.StartsWith(OrgCode))
  130. .GroupBy((it, o) => new
  131. {
  132. CurrentHandleOrgCode = (it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  133. o.Name
  134. })
  135. .Select((it, o) => new
  136. {
  137. OrgCode = it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  138. Count = SqlFunc.AggregateSum(SqlFunc.IIF(it.HotspotId.Substring(0, 2) == item.Id, 1, 0)),
  139. Key = item.Id,
  140. OrgName = o.Name,
  141. HotSorpName = item.HotSpotName
  142. }).ToPivotListAsync(x => x.Key, x => new { x.OrgCode, x.OrgName, x.HotSorpName }, x => x.Sum(x => x.Count));
  143. listReturn.AddRange(table);
  144. }
  145. return new { HotSpot = hotSpotList, Data = listReturn };
  146. }
  147. public ISugarQueryable<DepartmentalProcessingStatisticsDataDto> OrderUnionAll(ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t1,
  148. ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t2,
  149. ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t3,
  150. ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t4,
  151. ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t5,
  152. ISugarQueryable<DepartmentalProcessingStatisticsDataDto> t6)
  153. {
  154. return Db.UnionAll(t1, t2, t3, t4, t5, t6)
  155. .GroupBy(p => new { p.OrgCode })
  156. .Select(p => new DepartmentalProcessingStatisticsDataDto
  157. {
  158. OrgCode = p.OrgCode,
  159. // OrderCountNum = SqlFunc.AggregateSum(p.OrderCountNum),
  160. YbOrderCountNum = SqlFunc.AggregateSum(p.YbOrderCountNum),
  161. ZbOrderCountNum = SqlFunc.AggregateSum(p.ZbOrderCountNum),
  162. Archived = SqlFunc.AggregateSum(p.Archived),
  163. ToBeArchived = SqlFunc.AggregateSum(p.ToBeArchived),
  164. WaitPublished = SqlFunc.AggregateSum(p.WaitPublished),
  165. PublishedOpen = SqlFunc.AggregateSum(p.PublishedOpen),
  166. PublishedNoOpen = SqlFunc.AggregateSum(p.PublishedNoOpen),
  167. YbOverdue = SqlFunc.AggregateSum(p.YbOverdue),
  168. ZbOverdue = SqlFunc.AggregateSum(p.ZbOverdue),
  169. CompleteOnTime = SqlFunc.AggregateSum(p.CompleteOnTime),
  170. HqybOverdue = SqlFunc.AggregateSum(p.HqybOverdue),
  171. HqzbOverdue = SqlFunc.AggregateSum(p.HqzbOverdue),
  172. DelayEnd = SqlFunc.AggregateSum(p.DelayEnd),
  173. DelayWait = SqlFunc.AggregateSum(p.DelayWait),
  174. OrderDelayCount = SqlFunc.AggregateSum(p.OrderDelayCount),
  175. ScreenCount = SqlFunc.AggregateSum(p.ScreenCount),
  176. ScreenApproval = SqlFunc.AggregateSum(p.ScreenApproval),
  177. ScreenPass = SqlFunc.AggregateSum(p.ScreenPass),
  178. ScreenNotPass = SqlFunc.AggregateSum(p.ScreenNotPass),
  179. SatisfactionCount = SqlFunc.AggregateSum(p.SatisfactionCount),
  180. NotSatisfactionCount = SqlFunc.AggregateSum(p.NotSatisfactionCount)
  181. })
  182. .MergeTable();
  183. }
  184. public ISugarQueryable<T> UnionAll<T>(params ISugarQueryable<T>[] queryables) where T : class
  185. {
  186. return Db.UnionAll(queryables);
  187. }
  188. /// <summary>
  189. /// 部门办件统计
  190. /// </summary>
  191. /// <param name="sql"></param>
  192. /// <returns></returns>
  193. public List<DepartmentalProcessingStatisticsDataDto> DepartmentalProcessingStatisticsNew(string sql)
  194. {
  195. return Db.Ado.SqlQuery<DepartmentalProcessingStatisticsDataDto>(sql);
  196. }
  197. /// <summary>
  198. /// 区域分时统计
  199. /// </summary>
  200. /// <param name="dto"></param>
  201. /// <returns></returns>
  202. public async Task<object> OrderAreaTime(TimeSharingPagedKeywordRequest dto)
  203. {
  204. List<int> dts = new List<int>();
  205. for (int i = 0; i < 24; i++)
  206. {
  207. dts.Add(i);
  208. }
  209. var listHour = Db.Reportable(dts).ToQueryable<int>();
  210. var listOrder = Db.Queryable<Order>()
  211. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  212. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  213. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  214. .Select(p => new
  215. {
  216. AreaCode = p.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  217. Hour = p.CreationTime.Hour.ToString()
  218. })
  219. .MergeTable();
  220. var listOrg = Db.Queryable<SystemArea>()
  221. .LeftJoin(listOrder, (s, p) => s.Id == p.AreaCode)
  222. .Where((s, p) => s.Id.Length == 6 && s.Id != "510000")
  223. .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.AreaName)
  224. .GroupBy((s, p) => p.Hour)
  225. .OrderBy((s, p) => s.Id)
  226. .Select((s, p) => new
  227. {
  228. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AreaCode != null && p.AreaCode != "", 1, 0)),
  229. AreaCode = s.Id,
  230. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  231. AreaName = s.AreaName
  232. })
  233. .MergeTable();
  234. var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  235. .OrderBy(x => x.ColumnName)
  236. .Select((x, p) => new
  237. {
  238. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  239. p.AreaCode,
  240. p.count
  241. })
  242. .ToPivotListAsync(p => p.AreaCode, p => p.Hour, p => p.Sum(x => x.count));
  243. return list;
  244. }
  245. /// <summary>
  246. /// 区域分时统计--导出
  247. /// </summary>
  248. /// <param name="dto"></param>
  249. /// <returns></returns>
  250. public async Task<DataTable> OrderAreaTimeExport(TimeSharingPagedKeywordRequest dto)
  251. {
  252. List<int> dts = new();
  253. for (int i = 0; i < 24; i++)
  254. {
  255. dts.Add(i);
  256. }
  257. var listHour = Db.Reportable(dts).ToQueryable<int>();
  258. var listOrder = Db.Queryable<Order>()
  259. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  260. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  261. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  262. .Select(p => new
  263. {
  264. AreaCode = p.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  265. Hour = p.CreationTime.Hour.ToString()
  266. })
  267. .MergeTable();
  268. var listOrg = Db.Queryable<SystemArea>()
  269. .LeftJoin(listOrder, (s, p) => s.Id == p.AreaCode)
  270. .Where((s, p) => s.Id.Length == 6 && s.Id != "510000")
  271. .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.AreaName)
  272. .GroupBy((s, p) => p.Hour)
  273. .OrderBy((s, p) => s.Id)
  274. .Select((s, p) => new
  275. {
  276. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AreaCode != null && p.AreaCode != "", 1, 0)),
  277. AreaCode = s.Id,
  278. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  279. AreaName = s.AreaName
  280. })
  281. .MergeTable();
  282. var dt = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  283. .OrderBy(x => x.ColumnName)
  284. .Select((x, p) => new
  285. {
  286. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  287. p.AreaName,
  288. p.count
  289. })
  290. .ToPivotTableAsync(p => p.AreaName, p => p.Hour, p => p.Sum(x => x.count));
  291. return InitDatatTable(dt, dto.AddColumnName);
  292. }
  293. /// <summary>
  294. /// 热点类型分时统计
  295. /// </summary>
  296. /// <param name="dto"></param>
  297. /// <returns></returns>
  298. public async Task<object> OrderHotspotTime(TimeSharingPagedKeywordRequest dto)
  299. {
  300. List<int> dts = new List<int>();
  301. for (int i = 0; i < 24; i++)
  302. {
  303. dts.Add(i);
  304. }
  305. var listHour = Db.Reportable(dts).ToQueryable<int>();
  306. var listOrder = Db.Queryable<Order>()
  307. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  308. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  309. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  310. .Select(p => new
  311. {
  312. HotspotCode = p.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")),
  313. Hour = p.CreationTime.Hour.ToString()
  314. })
  315. .MergeTable();
  316. var listOrg = Db.Queryable<Hotspot>()
  317. .LeftJoin(listOrder, (s, p) => s.Id == p.HotspotCode)
  318. .Where((s, p) => s.Id.Length == 2 && (s.ParentId == null || s.ParentId == ""))
  319. .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.HotSpotName)
  320. .GroupBy((s, p) => p.Hour)
  321. .OrderBy((s, p) => s.Id)
  322. .Select((s, p) => new
  323. {
  324. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.HotspotCode != null && p.HotspotCode != "", 1, 0)),
  325. HotspotCode = s.Id,
  326. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  327. HotSpotName = s.HotSpotName
  328. })
  329. .MergeTable();
  330. var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  331. .OrderBy(x => x.ColumnName)
  332. .Select((x, p) => new
  333. {
  334. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  335. p.HotspotCode,
  336. p.count
  337. })
  338. .ToPivotListAsync(p => p.HotspotCode, p => p.Hour, p => p.Sum(x => x.count));
  339. return list;
  340. }
  341. /// <summary>
  342. /// 热点类型分时统计---导出
  343. /// </summary>
  344. /// <param name="dto"></param>
  345. /// <returns></returns>
  346. public async Task<DataTable> OrderHotspotTimeExport(TimeSharingPagedKeywordRequest dto)
  347. {
  348. List<int> dts = new();
  349. for (int i = 0; i < 24; i++)
  350. {
  351. dts.Add(i);
  352. }
  353. var listHour = Db.Reportable(dts).ToQueryable<int>();
  354. var listOrder = Db.Queryable<Order>()
  355. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  356. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  357. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  358. .Select(p => new
  359. {
  360. HotspotCode = p.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")),
  361. Hour = p.CreationTime.Hour.ToString()
  362. })
  363. .MergeTable();
  364. var listOrg = Db.Queryable<Hotspot>()
  365. .LeftJoin(listOrder, (s, p) => s.Id == p.HotspotCode)
  366. .Where((s, p) => s.Id.Length == 2 && (s.ParentId == null || s.ParentId == ""))
  367. .GroupBy((s, p) => s.Id).GroupBy((s, p) => s.HotSpotName)
  368. .GroupBy((s, p) => p.Hour)
  369. .OrderBy((s, p) => s.Id)
  370. .Select((s, p) => new
  371. {
  372. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.HotspotCode != null && p.HotspotCode != "", 1, 0)),
  373. HotspotCode = s.Id,
  374. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  375. HotSpotName = s.HotSpotName
  376. })
  377. .MergeTable();
  378. var dt = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  379. .OrderBy(x => x.ColumnName)
  380. .Select((x, p) => new
  381. {
  382. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  383. p.HotSpotName,
  384. p.count
  385. })
  386. .ToPivotTableAsync(p => p.HotSpotName, p => p.Hour, p => p.Sum(x => x.count));
  387. return InitDatatTable(dt, dto.AddColumnName);
  388. }
  389. /// <summary>
  390. /// 受理类型分时统计
  391. /// </summary>
  392. /// <param name="dto"></param>
  393. /// <returns></returns>
  394. public async Task<object> OrderAcceptanceTime(TimeSharingPagedKeywordRequest dto)
  395. {
  396. List<int> dts = new List<int>();
  397. for (int i = 0; i < 24; i++)
  398. {
  399. dts.Add(i);
  400. }
  401. var listHour = Db.Reportable(dts).ToQueryable<int>();
  402. var listOrder = Db.Queryable<Order>()
  403. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  404. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  405. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  406. .Select(p => new
  407. {
  408. AcceptTypeCode = p.AcceptTypeCode,
  409. Hour = p.CreationTime.Hour.ToString()
  410. })
  411. .MergeTable();
  412. var listOrg = Db.Queryable<SystemDicData>()
  413. .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.AcceptTypeCode)
  414. .Where((s, p) => s.DicTypeCode == "AcceptType")
  415. .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
  416. .GroupBy((s, p) => p.Hour)
  417. .OrderBy((s, p) => s.DicDataValue)
  418. .Select((s, p) => new
  419. {
  420. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AcceptTypeCode != null && p.AcceptTypeCode != "", 1, 0)),
  421. DicDataValue = s.DicDataValue,
  422. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  423. DicDataName = s.DicDataName
  424. })
  425. .MergeTable();
  426. var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  427. //.Where((x,p)=> !string.IsNullOrEmpty(p.DicDataValue))
  428. .OrderBy((x, p) => x.ColumnName)
  429. .Select((x, p) => new
  430. {
  431. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  432. p.DicDataValue,
  433. p.count
  434. })
  435. .MergeTable()
  436. .ToPivotTableAsync(p => p.DicDataValue, p => p.Hour, p => p.Sum(x => x.count));
  437. var col = list.Columns.Contains("Column1");
  438. if (col)
  439. {
  440. list.Columns.Remove("Column1");
  441. }
  442. var dtList = list.Clone();
  443. if (await Db.Queryable<StatisticsPurTypeSatisfied>().Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime).AnyAsync())
  444. {
  445. // 老系统数据
  446. var oldData = await Db.Queryable<StatisticsPurTypeSatisfied>()
  447. .Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime)
  448. .GroupBy(x => x.Month)
  449. .Select(x => new
  450. {
  451. Hour = x.Month.ToString() + ":00 - " + x.Month.ToString() + ":59",
  452. _1 = SqlFunc.AggregateSum(x.Opinion),
  453. _2 = SqlFunc.AggregateSum(x.PeopleHelp),
  454. _3 = SqlFunc.AggregateSum(x.PollutionReporting),
  455. _10 = SqlFunc.AggregateSum(x.Consult),
  456. _15 = SqlFunc.AggregateSum(x.Suggest),
  457. _20 = SqlFunc.AggregateSum(x.SeekHelp),
  458. _25 = SqlFunc.AggregateSum(x.Praise),
  459. _30 = SqlFunc.AggregateSum(x.Report),
  460. _35 = SqlFunc.AggregateSum(x.Complaint),
  461. _40 = SqlFunc.AggregateSum(x.Rests) + SqlFunc.AggregateSum(x.Invalid),
  462. _50 = SqlFunc.AggregateSum(x.Epidemic),
  463. _SB = SqlFunc.AggregateSum(x.Declare),
  464. }).ToDataTableAsync();
  465. #region 处理数据
  466. foreach (DataColumn column in dtList.Columns)
  467. {
  468. if (column.ColumnName != "Hour") column.DataType = typeof(Int64);
  469. }
  470. for (int i = 0; i < list.Rows.Count; i++)
  471. {
  472. DataRow newRow = dtList.NewRow();
  473. for (int j = 0; j < list.Columns.Count; j++)
  474. {
  475. if (oldData.Columns[j].ColumnName == "Hour")
  476. {
  477. newRow[j] = list.Rows[i][j];
  478. }
  479. else
  480. {
  481. var num = string.IsNullOrEmpty(list.Rows[i][j].ToString()) ? 0 : int.Parse(list.Rows[i][j].ToString());
  482. var oldRow = oldData.Select("Hour ='" + list.Rows[i]["Hour"] + "'").FirstOrDefault();
  483. var oldColName = "_" + dtList.Columns[j].ColumnName;
  484. var allNum = oldRow == null ? num : oldRow.Field<Int64>(oldColName) + num;
  485. newRow[j] = allNum;
  486. }
  487. }
  488. dtList.Rows.Add(newRow);
  489. }
  490. #endregion
  491. }
  492. return ToDynamicList(dtList);
  493. }
  494. /// <summary>
  495. /// 中心报表统计
  496. /// </summary>
  497. /// <param name="StartTime"></param>
  498. /// <param name="EndTime"></param>
  499. /// <returns></returns>
  500. public async Task<DataTable> CenterReportFormsStatistics(DateTime StartTime, DateTime EndTime)
  501. {
  502. var listAny = await Db.Queryable<StatisticsCenter>()
  503. .Where(x => x.Time >= StartTime && x.Time <= EndTime).AnyAsync();
  504. if (!listAny)
  505. {
  506. return null;
  507. }
  508. var list = await Db.Queryable<StatisticsCenter>()
  509. .Where(x => x.Time >= StartTime && x.Time <= EndTime)
  510. .Select(x => new StatisticsCenter
  511. {
  512. CallNum = SqlFunc.AggregateSum(x.CallNum),
  513. FamilyCallNum = SqlFunc.AggregateSum(x.FamilyCallNum),
  514. FamilyCallConnNum = SqlFunc.AggregateSum(x.FamilyCallConnNum),
  515. CallInConn = SqlFunc.AggregateSum(x.CallInConn),
  516. CallInNotConn = SqlFunc.AggregateSum(x.CallInNotConn),
  517. CallInIVR = SqlFunc.AggregateSum(x.CallInIVR),
  518. CallInQueue = SqlFunc.AggregateSum(x.CallInQueue),
  519. VisitAlreadyNum = SqlFunc.AggregateSum(x.VisitAlreadyNum),
  520. VisitWaitNum = SqlFunc.AggregateSum(x.VisitWaitNum),
  521. SatisfactionSeat = SqlFunc.AggregateAvg(x.SatisfactionSeat),
  522. SatisfactionDepartment = SqlFunc.AggregateAvg(x.SatisfactionDepartment),
  523. OrderAllNum = SqlFunc.AggregateSum(x.OrderAllNum),
  524. OrderNormalNum = SqlFunc.AggregateSum(x.OrderNormalNum),
  525. OrderInvalidNum = SqlFunc.AggregateSum(x.OrderInvalidNum),
  526. OrderEndNum = SqlFunc.AggregateSum(x.OrderEndNum),
  527. OrderWaitNum = SqlFunc.AggregateSum(x.OrderWaitNum),
  528. FromAllNum = SqlFunc.AggregateSum(x.FromAllNum),
  529. FromPhone = SqlFunc.AggregateSum(x.FromPhone),
  530. FromInternet = SqlFunc.AggregateSum(x.FromInternet),
  531. FromOther = SqlFunc.AggregateSum(x.FromOther),
  532. FromSelfBuild = SqlFunc.AggregateSum(x.FromSelfBuild),
  533. FromWeChat = SqlFunc.AggregateSum(x.FromWeChat),
  534. FromWeibo = SqlFunc.AggregateSum(x.FromWeibo),
  535. FromApp = SqlFunc.AggregateSum(x.FromApp),
  536. FromSmartYibin = SqlFunc.AggregateSum(x.FromSmartYibin),
  537. FromPlatformZZ = SqlFunc.AggregateSum(x.FromPlatformZZ),
  538. FromPlatform12328 = SqlFunc.AggregateSum(x.FromPlatform12328),
  539. FromMayorNetizen = SqlFunc.AggregateSum(x.FromMayorNetizen),
  540. FromPlatformRMT = SqlFunc.AggregateSum(x.FromPlatformRMT),
  541. FromPlatformProvince = SqlFunc.AggregateSum(x.FromPlatformProvince),
  542. FromPlatformZMHD = SqlFunc.AggregateSum(x.FromPlatformZMHD),
  543. FromPlatformYBS = SqlFunc.AggregateSum(x.FromPlatformYBS),
  544. FromPlatformSZHZ = SqlFunc.AggregateSum(x.FromPlatformSZHZ),
  545. FromPlatform110 = SqlFunc.AggregateSum(x.FromPlatform110),
  546. FromPlatformBBCS = SqlFunc.AggregateSum(x.FromPlatformBBCS),
  547. FromPlatformIYB = SqlFunc.AggregateSum(x.FromPlatformIYB)
  548. })
  549. .ToDataTableAsync();
  550. return list;
  551. }
  552. /// <summary>
  553. /// 中心报表统计(受理类型)
  554. /// </summary>
  555. /// <param name="StartTime"></param>
  556. /// <param name="EndTime"></param>
  557. /// <returns></returns>
  558. public async Task<DataTable> CenterReportPurTypeStatistics(DateTime StartTime, DateTime EndTime)
  559. {
  560. var any = await Db.Queryable<StatisticsPurTypeSatisfied>()
  561. .Where(x => x.Time >= StartTime && x.Time <= EndTime).AnyAsync();
  562. if (!any)
  563. {
  564. return null;
  565. }
  566. var list = await Db.Queryable<StatisticsPurTypeSatisfied>()
  567. .Where(x => x.Time >= StartTime && x.Time <= EndTime)
  568. .Select(x => new StatisticsPurTypeSatisfied
  569. {
  570. Total = SqlFunc.AggregateSum(x.Total),
  571. Consult = SqlFunc.AggregateSum(x.Consult),
  572. Suggest = SqlFunc.AggregateSum(x.Suggest),
  573. SeekHelp = SqlFunc.AggregateSum(x.SeekHelp),
  574. Praise = SqlFunc.AggregateSum(x.Praise),
  575. Report = SqlFunc.AggregateSum(x.Report),
  576. Complaint = SqlFunc.AggregateSum(x.Complaint),
  577. Rests = SqlFunc.AggregateSum(x.Rests),
  578. PollutionReporting = SqlFunc.AggregateSum(x.PollutionReporting),
  579. PeopleHelp = SqlFunc.AggregateSum(x.PeopleHelp),
  580. Opinion = SqlFunc.AggregateSum(x.Opinion),
  581. Epidemic = SqlFunc.AggregateSum(x.Epidemic),
  582. Declare = SqlFunc.AggregateSum(x.Declare),
  583. Invalid = SqlFunc.AggregateSum(x.Invalid)
  584. })
  585. .ToDataTableAsync();
  586. return list;
  587. }
  588. /// <summary>
  589. /// 中心报表统计(部门办件)
  590. /// </summary>
  591. /// <param name="StartTime"></param>
  592. /// <param name="EndTime"></param>
  593. /// <param name="Type">市级部门 区县部门</param>
  594. /// <returns></returns>
  595. public async Task<DataTable> CenterReportDepartStatistics(DateTime StartTime, DateTime EndTime, string Type)
  596. {
  597. var any = await Db.Queryable<StatisticsDepart>()
  598. .LeftJoin<SystemOrganize>((x, so) => x.DepartmentId == so.oldBmid)
  599. .Where(x => x.Time >= StartTime && x.Time <= EndTime && x.Type == Type).AnyAsync();
  600. if (!any)
  601. {
  602. return null;
  603. }
  604. var list = await Db.Queryable<StatisticsDepart>()
  605. .LeftJoin<SystemOrganize>((x, so) => x.DepartmentId == so.oldBmid)
  606. .Where(x => x.Time >= StartTime && x.Time <= EndTime && x.Type == Type)
  607. .GroupBy((x, so) => new
  608. {
  609. OrgCode = so.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  610. })
  611. .Select((x, so) => new
  612. {
  613. OrgCode = so.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  614. OrderAllNum = SqlFunc.AggregateSum(x.OrderAllNum)
  615. })
  616. .MergeTable()
  617. .LeftJoin<SystemOrganize>((temp, so) => temp.OrgCode == so.Id)
  618. .Select((temp, so) => new
  619. {
  620. OrgCode = temp.OrgCode,
  621. Name = so.Name,
  622. OrderAllNum = temp.OrderAllNum
  623. })
  624. .ToDataTableAsync();
  625. return list;
  626. }
  627. /// <summary>
  628. /// 中心报表统计(新增加的)
  629. /// </summary>
  630. /// <param name="StartTime"></param>
  631. /// <param name="EndTime"></param>
  632. /// <returns></returns>
  633. public async Task<DataTable> CenterReportNewStatistics(DateTime StartTime, DateTime EndTime)
  634. {
  635. var any = await Db.Queryable<StatisticsBaseInfo>()
  636. .Where(x => x.AddDate >= StartTime && x.AddDate <= EndTime).AnyAsync();
  637. if (!any)
  638. {
  639. return null;
  640. }
  641. var list = await Db.Queryable<StatisticsBaseInfo>()
  642. .Where(x => x.AddDate >= StartTime && x.AddDate <= EndTime)
  643. .Select(x => new
  644. {
  645. // 回访情况
  646. AllCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false, 1, 0), // 总体条数
  647. SatisfactionCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.AppTypeName.Contains("不满意") == true, 1, 0), // 总体不满意条数
  648. DepartCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.DepartID != 23, 1, 0), // 部门总体条数
  649. DepartSatisfactionCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.DepartID != 23 && x.AppTypeName.Contains("不满意") == true, 1, 0), // 部门总体不满意条数
  650. CenterCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.DepartID == 23, 1, 0), // 中心总体条数
  651. CenterSatisfactionCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.DepartID == 23 && x.AppTypeName.Contains("不满意") == true, 1, 0), // 中心总体不满意条数
  652. CityCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.TypeName == "市直部门", 1, 0), // 市级总体条数
  653. CitySatisfactionCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.TypeName == "市直部门" && x.AppTypeName.Contains("不满意") == true, 1, 0), // 市级总体不满意条数
  654. CountyCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.TypeName == "区县部门", 1, 0), // 区县总体条数
  655. CountySatisfactionCount = SqlFunc.IIF(string.IsNullOrEmpty(x.AppTypeName) == false && x.TypeName == "区县部门" && x.AppTypeName.Contains("不满意") == true, 1, 0), // 区县总体不满意条数
  656. // 信件情况
  657. OrderAllCount = 1, // 来件总计
  658. OrderAlready = SqlFunc.IIF(x.StateFlag == "办理完成", 1, 0), // 已办件数
  659. OrderWait = SqlFunc.IIF(x.StateFlag != "办理完成", 1, 0), // 在办件数
  660. OrderCenterCount = SqlFunc.IIF(x.DepartID == 23, 1, 0), // 中心受理
  661. OrderCityCount = SqlFunc.IIF(x.TypeName == "市直部门", 1, 0), // 市直受理
  662. OrderCountyCount = SqlFunc.IIF(x.TypeName == "区县部门", 1, 0), // 区县受理
  663. // 按时办结情况
  664. CompleteOnTime = SqlFunc.IIF(x.CompleteOnTime == 1, 1, 0), // 按时办结
  665. DepartCompleteOnTime = SqlFunc.IIF(x.DepartID != 23 && x.CompleteOnTime == 1, 1, 0), // 部门按时办结
  666. CityCompleteOnTime = SqlFunc.IIF(x.TypeName == "市直部门" && x.CompleteOnTime == 1, 1, 0), // 市级部门按时办结
  667. CountyCompleteOnTime = SqlFunc.IIF(x.TypeName == "区县部门" && x.CompleteOnTime == 1, 1, 0), // 县(区)按时办结
  668. CenterCompleteOnTime = SqlFunc.IIF(x.DepartID == 23 && x.CompleteOnTime == 1, 1, 0), // 12345中心按时办结
  669. DepartAlready = SqlFunc.IIF(x.StateFlag == "办理完成" && x.DepartID != 23, 1, 0), // 部门已办
  670. CenterAlready = SqlFunc.IIF(x.StateFlag == "办理完成" && x.DepartID == 23, 1, 0), // 中心已办
  671. CityAlready = SqlFunc.IIF(x.StateFlag == "办理完成" && x.TypeName == "市直部门", 1, 0), // 市直已办
  672. CountyAlready = SqlFunc.IIF(x.StateFlag == "办理完成" && x.TypeName == "区县部门", 1, 0), // 区县已办
  673. // 办理时效情况
  674. OrderWorkTime = SqlFunc.IIF(x.StateFlag == "办理完成", x.CallHandToEndWork, 0), // 总办理时长
  675. CityWorkTime = SqlFunc.IIF(x.TypeName == "市直部门", x.CallHandToEndWork, 0), // 市直办理时长
  676. CountyWorkTime = SqlFunc.IIF(x.TypeName == "区县部门", x.CallHandToEndWork, 0), // 区县办理时长
  677. CenterWorkTime = SqlFunc.IIF(x.DepartID == 23, x.CallHandToEndWork, 0), // 中心办理时长
  678. // 企业服务办件情况
  679. EnterpriseAllCount = SqlFunc.IIF(x.PersonnelType == "企业", 1, 0),
  680. EnterpriseAlready = SqlFunc.IIF(x.PersonnelType == "企业" && x.StateFlag == "办理完成", 1, 0), // 已办信件
  681. EnterpriseWait = SqlFunc.IIF(x.PersonnelType == "企业" && x.StateFlag != "办理完成", 1, 0), // 在办信件
  682. EnterpriseVisit = SqlFunc.IIF(x.PersonnelType == "企业" && string.IsNullOrWhiteSpace(x.AppTypeName) == false, 1, 0), // 回访总量
  683. EnterpriseSatisfaction = SqlFunc.IIF(x.PersonnelType == "企业" && x.AppTypeName.Contains("不满意") == false, 1, 0), // 满意量
  684. EnterpriseCenter = SqlFunc.IIF(x.PersonnelType == "企业" && x.DepartID == 23, 1, 0), // 12345直办件
  685. EnterpriseCity = SqlFunc.IIF(x.PersonnelType == "企业" && x.TypeName == "市直部门", 1, 0), // 市级部门办件
  686. EnterpriseCounty = SqlFunc.IIF(x.PersonnelType == "企业" && x.TypeName == "区县部门", 1, 0), // 县(区)办件
  687. EnterpriseCitySatisfaction = SqlFunc.IIF(x.PersonnelType == "企业" && x.TypeName == "市直部门" && x.AppTypeName.Contains("不满意") == false, 1, 0), // 市级部门满意量
  688. EnterpriseCountySatisfaction = SqlFunc.IIF(x.PersonnelType == "企业" && x.TypeName == "区县部门" && x.AppTypeName.Contains("不满意") == false, 1, 0), // 县(区)满意量
  689. EnterpriseWorkTime = SqlFunc.IIF(x.PersonnelType == "企业" && x.StateFlag == "办理完成", x.CallHandToEndWork, 0), // 企业信件办理平均时长(工作日)
  690. EnterpriseCityWorkTime = SqlFunc.IIF(x.PersonnelType == "企业" && x.TypeName == "市直部门", x.CallHandToEndWork, 0), // 市级部门企业信件平均时长(工作日)
  691. EnterpriseCountyWorkTime = SqlFunc.IIF(x.PersonnelType == "企业" && x.TypeName == "区县部门", x.CallHandToEndWork, 0), // 县(区)企业信件平均时长(工作日)
  692. EnterpriseCenterWorkTime = SqlFunc.IIF(x.PersonnelType == "企业" && x.DepartID == 23, x.CallHandToEndWork, 0), // 12345直办企业信件平均时长(工作日)
  693. EnterpriseConsult = SqlFunc.IIF(x.PersonnelType == "企业" && x.PurName == "咨询", 1, 0), // 企业咨询
  694. EnterpriseSeekHelp = SqlFunc.IIF(x.PersonnelType == "企业" && x.PurName == "求助", 1, 0), // 企业求助
  695. EnterpriseComplaint = SqlFunc.IIF(x.PersonnelType == "企业" && x.PurName == "投诉", 1, 0), // 企业投诉
  696. EnterpriseReport = SqlFunc.IIF(x.PersonnelType == "企业" && x.PurName == "举报", 1, 0), // 企业举报
  697. EnterpriseSuggest = SqlFunc.IIF(x.PersonnelType == "企业" && x.PurName == "建议", 1, 0), // 企业建议
  698. EnterprisePraise = SqlFunc.IIF(x.PersonnelType == "企业" && x.PurName == "表扬", 1, 0), // 企业表扬
  699. EnterpriseOpinion = SqlFunc.IIF(x.PersonnelType == "企业" && x.PurName == "意见", 1, 0) // 企业意见
  700. })
  701. .MergeTable()
  702. .Select(x => new
  703. {
  704. // 回访情况
  705. AllCount = SqlFunc.AggregateSum(x.AllCount),
  706. SatisfactionCount = SqlFunc.AggregateSum(x.SatisfactionCount),
  707. DepartCount = SqlFunc.AggregateSum(x.DepartCount),
  708. DepartSatisfactionCount = SqlFunc.AggregateSum(x.DepartSatisfactionCount),
  709. CenterCount = SqlFunc.AggregateSum(x.CenterCount),
  710. CenterSatisfactionCount = SqlFunc.AggregateSum(x.CenterSatisfactionCount),
  711. CityCount = SqlFunc.AggregateSum(x.CityCount),
  712. CitySatisfactionCount = SqlFunc.AggregateSum(x.CitySatisfactionCount),
  713. CountyCount = SqlFunc.AggregateSum(x.CountyCount),
  714. CountySatisfactionCount = SqlFunc.AggregateSum(x.CountySatisfactionCount),
  715. // 信件情况
  716. OrderAllCount = SqlFunc.AggregateSum(x.OrderAllCount),
  717. OrderAlready = SqlFunc.AggregateSum(x.OrderAlready),
  718. OrderWait = SqlFunc.AggregateSum(x.OrderWait),
  719. OrderCenterCount = SqlFunc.AggregateSum(x.OrderCenterCount),
  720. OrderCityCount = SqlFunc.AggregateSum(x.OrderCityCount),
  721. OrderCountyCount = SqlFunc.AggregateSum(x.OrderCountyCount),
  722. // 按时办结情况
  723. CompleteOnTime = SqlFunc.AggregateSum(x.CompleteOnTime),
  724. DepartCompleteOnTime = SqlFunc.AggregateSum(x.DepartCompleteOnTime),
  725. CityCompleteOnTime = SqlFunc.AggregateSum(x.CityCompleteOnTime),
  726. CountyCompleteOnTime = SqlFunc.AggregateSum(x.CountyCompleteOnTime),
  727. CenterCompleteOnTime = SqlFunc.AggregateSum(x.CenterCompleteOnTime),
  728. DepartAlready = SqlFunc.AggregateSum(x.DepartAlready),
  729. CenterAlready = SqlFunc.AggregateSum(x.CenterAlready),
  730. CityAlready = SqlFunc.AggregateSum(x.CityAlready),
  731. CountyAlready = SqlFunc.AggregateSum(x.CountyAlready),
  732. // 办理时效情况
  733. OrderWorkTime = SqlFunc.AggregateSum(x.OrderWorkTime),
  734. CityWorkTime = SqlFunc.AggregateSum(x.CityWorkTime),
  735. CountyWorkTime = SqlFunc.AggregateSum(x.CountyWorkTime),
  736. CenterWorkTime = SqlFunc.AggregateSum(x.CenterWorkTime),
  737. // 企业服务办件情况
  738. EnterpriseAllCount = SqlFunc.AggregateSum(x.EnterpriseAllCount),
  739. EnterpriseAlready = SqlFunc.AggregateSum(x.EnterpriseAlready),
  740. EnterpriseWait = SqlFunc.AggregateSum(x.EnterpriseWait),
  741. EnterpriseVisit = SqlFunc.AggregateSum(x.EnterpriseVisit),
  742. EnterpriseSatisfaction = SqlFunc.AggregateSum(x.EnterpriseSatisfaction),
  743. EnterpriseCenter = SqlFunc.AggregateSum(x.EnterpriseCenter),
  744. EnterpriseCity = SqlFunc.AggregateSum(x.EnterpriseCity),
  745. EnterpriseCounty = SqlFunc.AggregateSum(x.EnterpriseCounty),
  746. EnterpriseCitySatisfaction = SqlFunc.AggregateSum(x.EnterpriseCitySatisfaction),
  747. EnterpriseCountySatisfaction = SqlFunc.AggregateSum(x.EnterpriseCountySatisfaction),
  748. EnterpriseWorkTime = SqlFunc.AggregateSum(x.EnterpriseWorkTime),
  749. EnterpriseCityWorkTime = SqlFunc.AggregateSum(x.EnterpriseCityWorkTime),
  750. EnterpriseCountyWorkTime = SqlFunc.AggregateSum(x.EnterpriseCountyWorkTime),
  751. EnterpriseCenterWorkTime = SqlFunc.AggregateSum(x.EnterpriseCenterWorkTime),
  752. EnterpriseConsult = SqlFunc.AggregateSum(x.EnterpriseConsult),
  753. EnterpriseSeekHelp = SqlFunc.AggregateSum(x.EnterpriseSeekHelp),
  754. EnterpriseComplaint = SqlFunc.AggregateSum(x.EnterpriseComplaint),
  755. EnterpriseReport = SqlFunc.AggregateSum(x.EnterpriseReport),
  756. EnterpriseSuggest = SqlFunc.AggregateSum(x.EnterpriseSuggest),
  757. EnterprisePraise = SqlFunc.AggregateSum(x.EnterprisePraise),
  758. EnterpriseOpinion = SqlFunc.AggregateSum(x.EnterpriseOpinion)
  759. })
  760. .MergeTable()
  761. .Select(x => new
  762. {
  763. AllCount = x.AllCount,
  764. // 回访情况
  765. SatisfactionRate = x.AllCount > 0 ? SqlFunc.Round((decimal)(x.AllCount - x.SatisfactionCount) * 100 / (decimal)x.AllCount, 2) : 0, //总体满意率
  766. DepartSatisfactionRate = x.DepartCount > 0 ? SqlFunc.Round((decimal)(x.DepartCount - x.DepartSatisfactionCount) * 100 / (decimal)x.DepartCount, 2) : 0, //部门满意率
  767. CenterSatisfactionRate = x.CenterCount > 0 ? SqlFunc.Round((decimal)(x.CenterCount - x.CenterSatisfactionCount) * 100 / (decimal)x.CenterCount, 2) : 0, //12345中心满意率
  768. CitySatisfactionRate = x.CityCount > 0 ? SqlFunc.Round((decimal)(x.CityCount - x.CitySatisfactionCount) * 100 / (decimal)x.CityCount, 2) : 0, //市级部门满意率
  769. CountySatisfactionRate = x.CountyCount > 0 ? SqlFunc.Round((decimal)(x.CountyCount - x.CountySatisfactionCount) * 100 / (decimal)x.CountyCount, 2) : 0, //县(区)满意率
  770. SatisfactionCount = x.SatisfactionCount, //不满意件
  771. CenterSatisfactionCount = x.CenterSatisfactionCount, //市级部门不满意件
  772. CountySatisfactionCount = x.CountySatisfactionCount,
  773. CitySatisfactionCount = x.CitySatisfactionCount, //县(区)不满意件
  774. CityCount = x.CityCount,
  775. CountyCount = x.CountyCount,
  776. // 信件情况
  777. OrderAllCount = x.OrderAllCount, // 来件总数
  778. OrderAlready = x.OrderAlready, // 已办件数
  779. OrderWait = x.OrderWait, // 在办件数
  780. OrderAlreadyRate = x.OrderAllCount > 0 ? SqlFunc.Round((decimal)(x.OrderAlready) * 100 / (decimal)x.OrderAllCount, 2) : 0, //总体办结率
  781. OrderCityCount = x.OrderCityCount, //市级部门受理
  782. OrderCountyCount = x.OrderCountyCount, //县(区)受理
  783. OrderCenterCount = x.OrderCenterCount, //12345中心受理
  784. //OrderCityRate = SqlFunc.Round((decimal)(x.OrderCityCount) * 100 / (decimal)x.OrderAllCount, 2), //市级部门受理占比
  785. //OrderCountyRate = SqlFunc.Round((decimal)(x.OrderCountyCount) * 100 / (decimal)x.OrderAllCount, 2), //县(区)受理占比
  786. //OrderCenterRate = SqlFunc.Round((decimal)(x.OrderCenterCount) * 100 / (decimal)x.OrderAllCount, 2), //12345中心受理占比
  787. // 按时办结情况
  788. CompleteOnTime = x.CompleteOnTime,
  789. DepartCompleteOnTime = x.DepartCompleteOnTime,
  790. CityCompleteOnTime = x.CityCompleteOnTime,
  791. CountyCompleteOnTime = x.CountyCompleteOnTime,
  792. CenterCompleteOnTime = x.CenterCompleteOnTime,
  793. CityAlready = x.CityAlready,
  794. CountyAlready = x.CountyAlready,
  795. CenterAlready = x.CenterAlready,
  796. //CompleteOnTimeRate = SqlFunc.Round((decimal)(x.CompleteOnTime) * 100 / (decimal)x.OrderAlready, 2), //总体按时办结率
  797. //DepartCompleteOnTimeRate = SqlFunc.Round((decimal)(x.DepartCompleteOnTime) * 100 / (decimal)x.DepartAlready, 2), //部门按时办结率
  798. //CityCompleteOnTimeRate = SqlFunc.Round((decimal)(x.CityCompleteOnTime) * 100 / (decimal)x.CityAlready, 2), //市级部门按时办结率
  799. //CountyCompleteOnTimeRate = SqlFunc.Round((decimal)(x.CountyCompleteOnTime) * 100 / (decimal)x.CountyAlready, 2), //县(区)按时办结率
  800. //CenterCompleteOnTimeRate = SqlFunc.Round((decimal)(x.CenterCompleteOnTime) * 100 / (decimal)x.CenterAlready, 2), //12345中心按时办结率
  801. // 办理时效情况
  802. OrderWorkTime = x.OrderWorkTime,
  803. CityWorkTime = x.CityWorkTime,
  804. CountyWorkTime = x.CountyWorkTime,
  805. CenterWorkTime = x.CenterWorkTime,
  806. OrderWorkTimeRate = x.OrderAlready > 0 ? SqlFunc.Round((decimal)(x.OrderWorkTime) / (decimal)x.OrderAlready / 60 / 8, 2) : 0, //信件办理平均时长(工作日)
  807. CityWorkTimeRate = x.CityAlready > 0 ? SqlFunc.Round((decimal)(x.CityWorkTime) / (decimal)x.CityAlready / 60 / 8, 2) : 0, //市级部门平均时长(工作日)
  808. CountyWorkTimeRate = x.CountyAlready > 0 ? SqlFunc.Round((decimal)(x.CountyWorkTime) / (decimal)x.CountyAlready / 60 / 8, 2) : 0, //县(区)平均时长(工作日)
  809. CenterWorkTimeRate = x.CenterAlready > 0 ? SqlFunc.Round((decimal)(x.CenterWorkTime) / (decimal)x.CenterAlready / 60 / 8, 2) : 0, //12345中心平均时长(工作日)
  810. // 企业服务办件情况
  811. EnterpriseAllCount = x.EnterpriseAllCount,
  812. EnterpriseAlready = x.EnterpriseAlready, //已办信件
  813. EnterpriseWait = x.EnterpriseWait, //在办信件
  814. EnterpriseVisit = x.EnterpriseVisit, //回访总量
  815. EnterpriseSatisfactionRate = x.EnterpriseVisit > 0 ? SqlFunc.Round((decimal)(x.EnterpriseSatisfaction) * 100 / (decimal)x.EnterpriseVisit, 2) : 0, //总满意率
  816. EnterpriseCenter = x.EnterpriseCenter, //12345直办件
  817. EnterpriseCity = x.EnterpriseCity, //市级部门办件
  818. EnterpriseCounty = x.EnterpriseCounty, //县(区)办件
  819. EnterpriseDisSatisfaction = x.EnterpriseVisit - x.EnterpriseSatisfaction, //不满意信件总量
  820. EnterpriseCitySatisfaction = x.EnterpriseCitySatisfaction,
  821. EnterpriseCitySatisfactionRate = x.EnterpriseCity > 0 ? SqlFunc.Round((decimal)(x.EnterpriseCitySatisfaction) * 100 / (decimal)x.EnterpriseCity, 2) : 0, //市级部门满意率
  822. EnterpriseCountySatisfaction = x.EnterpriseCountySatisfaction,
  823. EnterpriseCountySatisfactionRate = x.EnterpriseCounty > 0 ? SqlFunc.Round((decimal)(x.EnterpriseCountySatisfaction) * 100 / (decimal)x.EnterpriseCounty, 2) : 0, //县(区)满意率
  824. EnterpriseWorkTime = x.EnterpriseWorkTime,
  825. EnterpriseCityWorkTime = x.EnterpriseCityWorkTime,
  826. EnterpriseCountyWorkTime = x.EnterpriseCountyWorkTime,
  827. EnterpriseCenterWorkTime = x.EnterpriseCenterWorkTime,
  828. //EnterpriseWorkTime = SqlFunc.Round((decimal)(x.EnterpriseWorkTime) / (decimal)x.EnterpriseAlready / 60 / 8, 2), //企业信件办理平均时长(工作日)
  829. //EnterpriseCityWorkTime = SqlFunc.Round((decimal)(x.EnterpriseCityWorkTime) / (decimal)x.EnterpriseCenter / 60 / 8, 2), //市级部门企业信件平均时长(工作日)
  830. //EnterpriseCountyWorkTime = SqlFunc.Round((decimal)(x.EnterpriseCountyWorkTime) / (decimal)x.EnterpriseCounty / 60 / 8, 2), //县(区)企业信件平均时长(工作日)
  831. //EnterpriseCenterWorkTime = SqlFunc.Round((decimal)(x.EnterpriseCenterWorkTime) / (decimal)x.EnterpriseCenter / 60 / 8, 2), //12345直办企业信件平均时长(工作日)
  832. EnterpriseConsult = x.EnterpriseConsult, //咨询
  833. EnterpriseSeekHelp = x.EnterpriseSeekHelp, //求助
  834. EnterpriseComplaint = x.EnterpriseComplaint, //投诉
  835. EnterpriseReport = x.EnterpriseReport, //举报
  836. EnterpriseSuggest = x.EnterpriseSuggest, //建议
  837. EnterprisePraise = x.EnterprisePraise, //表扬
  838. EnterpriseOpinion = x.EnterprisePraise //意见
  839. })
  840. .ToDataTableAsync();
  841. return list;
  842. }
  843. public static List<dynamic> ToDynamicList(DataTable dt)
  844. {
  845. List<dynamic> dynamicList = new List<dynamic>();
  846. foreach (DataRow row in dt.Rows)
  847. {
  848. dynamic dynamicObj = new ExpandoObject();
  849. var expandoDict = (IDictionary<string, object>)dynamicObj;
  850. foreach (DataColumn column in dt.Columns)
  851. {
  852. expandoDict[column.ColumnName] = row[column];
  853. }
  854. dynamicList.Add(dynamicObj);
  855. }
  856. return dynamicList;
  857. }
  858. /// <summary>
  859. /// 受理类型分时统计---导出
  860. /// </summary>
  861. /// <param name="dto"></param>
  862. /// <returns></returns>
  863. public async Task<DataTable> OrderAcceptanceTimeExport(TimeSharingPagedKeywordRequest dto, List<Kv> title)
  864. {
  865. List<int> dts = new();
  866. for (int i = 0; i < 24; i++)
  867. {
  868. dts.Add(i);
  869. }
  870. var listHour = Db.Reportable(dts).ToQueryable<int>();
  871. var listOrder = Db.Queryable<Order>()
  872. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  873. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  874. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  875. .Select(p => new
  876. {
  877. AcceptTypeCode = p.AcceptTypeCode,
  878. Hour = p.CreationTime.Hour.ToString()
  879. })
  880. .MergeTable();
  881. var listOrg = Db.Queryable<SystemDicData>()
  882. .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.AcceptTypeCode)
  883. .Where((s, p) => s.DicTypeCode == "AcceptType")
  884. .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
  885. .GroupBy((s, p) => p.Hour)
  886. .OrderBy((s, p) => s.DicDataValue)
  887. .Select((s, p) => new
  888. {
  889. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.AcceptTypeCode != null && p.AcceptTypeCode != "", 1, 0)),
  890. DicDataValue = s.DicDataValue,
  891. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  892. DicDataName = s.DicDataName
  893. })
  894. .MergeTable();
  895. var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  896. .OrderBy(x => x.ColumnName)
  897. .Select((x, p) => new
  898. {
  899. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  900. p.DicDataName,
  901. p.count
  902. })
  903. .ToPivotTableAsync(p => p.DicDataName, p => p.Hour, p => p.Sum(x => x.count));
  904. var col1 = list.Columns.Contains("Column1");
  905. if (col1)
  906. {
  907. list.Columns.Remove("Column1");
  908. }
  909. var dtList = list.Clone();
  910. if (await Db.Queryable<StatisticsPurTypeSatisfied>().Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime).AnyAsync())
  911. {
  912. // 老系统数据
  913. var oldData = await Db.Queryable<StatisticsPurTypeSatisfied>()
  914. .Where(x => x.Time >= dto.StartTime && x.Time <= dto.EndTime)
  915. .GroupBy(x => x.Month)
  916. .Select(x => new
  917. {
  918. Hour = x.Month.ToString() + ":00 - " + x.Month.ToString() + ":59",
  919. _1 = SqlFunc.AggregateSum(x.Opinion),
  920. _2 = SqlFunc.AggregateSum(x.PeopleHelp),
  921. _3 = SqlFunc.AggregateSum(x.PollutionReporting),
  922. _10 = SqlFunc.AggregateSum(x.Consult),
  923. _15 = SqlFunc.AggregateSum(x.Suggest),
  924. _20 = SqlFunc.AggregateSum(x.SeekHelp),
  925. _25 = SqlFunc.AggregateSum(x.Praise),
  926. _30 = SqlFunc.AggregateSum(x.Report),
  927. _35 = SqlFunc.AggregateSum(x.Complaint),
  928. _40 = SqlFunc.AggregateSum(x.Rests) + SqlFunc.AggregateSum(x.Invalid),
  929. _50 = SqlFunc.AggregateSum(x.Epidemic),
  930. _SB = SqlFunc.AggregateSum(x.Declare),
  931. }).ToDataTableAsync();
  932. #region 处理数据
  933. foreach (var item in title)
  934. {
  935. var isColumn = oldData.Columns.Contains("_" + item.Key);
  936. if (isColumn)
  937. {
  938. oldData.Columns["_" + item.Key].ColumnName = item.Value;
  939. }
  940. }
  941. foreach (DataColumn col in dtList.Columns)
  942. {
  943. if (col.ColumnName != "Hour") col.DataType = typeof(Int64);
  944. }
  945. for (int i = 0; i < list.Rows.Count; i++)
  946. {
  947. DataRow newRow = dtList.NewRow();
  948. for (int j = 0; j < list.Columns.Count; j++)
  949. {
  950. if (oldData.Columns[j].ColumnName == "Hour")
  951. {
  952. newRow[j] = list.Rows[i][j];
  953. }
  954. else
  955. {
  956. var num = string.IsNullOrEmpty(list.Rows[i][j].ToString()) ? 0 : int.Parse(list.Rows[i][j].ToString());
  957. var oldRow = oldData.Select("Hour ='" + list.Rows[i]["Hour"] + "'").FirstOrDefault();
  958. //var oldColName = "_" + dtList.Columns[j].ColumnName;
  959. var allNum = oldRow == null ? num : oldRow.Field<Int64>(dtList.Columns[j].ColumnName) + num;
  960. newRow[j] = allNum;
  961. }
  962. }
  963. dtList.Rows.Add(newRow);
  964. }
  965. #endregion
  966. }
  967. return InitDatatTable(dtList, dto.AddColumnName);
  968. }
  969. /// <summary>
  970. /// 信件来源分时统计
  971. /// </summary>
  972. /// <param name="dto"></param>
  973. /// <returns></returns>
  974. public async Task<object> OrderSourceTime(TimeSharingPagedKeywordRequest dto)
  975. {
  976. List<int> dts = new List<int>();
  977. for (int i = 0; i < 24; i++)
  978. {
  979. dts.Add(i);
  980. }
  981. var listHour = Db.Reportable(dts).ToQueryable<int>();
  982. var listOrder = Db.Queryable<Order>()
  983. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  984. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  985. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  986. .Select(p => new
  987. {
  988. SourceChannelCode = p.SourceChannelCode,
  989. Hour = p.CreationTime.Hour.ToString()
  990. })
  991. .MergeTable();
  992. var listOrg = Db.Queryable<SystemDicData>()
  993. .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
  994. .Where((s, p) => s.DicTypeCode == "SourceChannel")
  995. .GroupBy((s, p) => new
  996. {
  997. DicDataValue = s.DicDataValue,
  998. DicDataName = s.DicDataName,
  999. Hour = p.Hour,
  1000. })
  1001. .OrderBy((s, p) => s.DicDataValue)
  1002. .Select((s, p) => new
  1003. {
  1004. Count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
  1005. DicDataValue = s.DicDataValue,
  1006. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  1007. DicDataName = s.DicDataName
  1008. })
  1009. .MergeTable();
  1010. var list = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  1011. .OrderBy(x => x.ColumnName)
  1012. .Select((x, p) => new
  1013. {
  1014. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  1015. p.DicDataValue,
  1016. p.Count
  1017. })
  1018. .ToPivotListAsync(p => p.DicDataValue, p => p.Hour, p => p.Sum(x => x.Count));
  1019. return list;
  1020. }
  1021. /// <summary>
  1022. /// 信件来源分时统计---导出
  1023. /// </summary>
  1024. /// <param name="dto"></param>
  1025. /// <returns></returns>
  1026. public async Task<DataTable> OrderSourceTimeExport(TimeSharingPagedKeywordRequest dto)
  1027. {
  1028. List<int> dts = new();
  1029. for (int i = 0; i < 24; i++)
  1030. {
  1031. dts.Add(i);
  1032. }
  1033. var listHour = Db.Reportable(dts).ToQueryable<int>();
  1034. var listOrder = Db.Queryable<Order>()
  1035. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  1036. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  1037. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  1038. .Select(p => new
  1039. {
  1040. SourceChannelCode = p.SourceChannelCode,
  1041. Hour = p.CreationTime.Hour.ToString()
  1042. })
  1043. .MergeTable();
  1044. var listOrg = Db.Queryable<SystemDicData>()
  1045. .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
  1046. .Where((s, p) => s.DicTypeCode == "SourceChannel")
  1047. .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
  1048. .GroupBy((s, p) => p.Hour)
  1049. .OrderBy((s, p) => s.DicDataValue)
  1050. .Select((s, p) => new
  1051. {
  1052. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
  1053. DicDataValue = s.DicDataValue,
  1054. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  1055. DicDataName = s.DicDataName
  1056. })
  1057. .MergeTable();
  1058. var dt = await listHour.LeftJoin(listOrg, (x, p) => x.ColumnName.ToString() == p.Hour)
  1059. .OrderBy(x => x.ColumnName)
  1060. .Select((x, p) => new
  1061. {
  1062. Hour = x.ColumnName.ToString() + ":00 - " + x.ColumnName.ToString() + ":59",
  1063. p.DicDataName,
  1064. p.count
  1065. })
  1066. .ToPivotTableAsync(p => p.DicDataName, p => p.Hour, p => p.Sum(x => x.count));
  1067. return InitDatatTable(dt, dto.AddColumnName);
  1068. }
  1069. /// <summary>
  1070. /// 信件来源统计
  1071. /// </summary>
  1072. /// <param name="dto"></param>
  1073. /// <returns></returns>
  1074. public async Task<object> OrderSource(QueryOrderSourceRequest dto)
  1075. {
  1076. var listOrder = Db.Queryable<Order>()
  1077. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  1078. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  1079. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  1080. .Select(p => new
  1081. {
  1082. SourceChannelCode = p.SourceChannelCode,
  1083. Hour = p.CreationTime.ToString("yyyy-MM-dd")
  1084. })
  1085. .MergeTable();
  1086. var listOrg = await Db.Queryable<SystemDicData>()
  1087. .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
  1088. .Where((s, p) => s.DicTypeCode == "SourceChannel")
  1089. .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
  1090. .GroupBy((s, p) => p.Hour)
  1091. .OrderBy((s, p) => p.Hour)
  1092. .Select((s, p) => new
  1093. {
  1094. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  1095. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
  1096. DicDataValue = s.DicDataValue,
  1097. DicDataName = s.DicDataName
  1098. })
  1099. .ToPivotListAsync(p => p.DicDataValue, p => p.Hour, p => p.Sum(x => x.count));
  1100. return listOrg;
  1101. }
  1102. /// <summary>
  1103. /// 信件来源统计---导出
  1104. /// </summary>
  1105. /// <param name="dto"></param>
  1106. /// <returns></returns>
  1107. public async Task<DataTable> OrderSourceExport(QueryOrderSourceRequest dto)
  1108. {
  1109. var listOrder = Db.Queryable<Order>()
  1110. .Where(p => p.CreationTime >= dto.StartTime && p.CreationTime <= dto.EndTime)
  1111. .WhereIF(dto.TypeId != null && dto.TypeId == 1, p => p.IdentityType == EIdentityType.Citizen)
  1112. .WhereIF(dto.TypeId != null && dto.TypeId == 2, p => p.IdentityType == EIdentityType.Enterprise)
  1113. .Select(p => new
  1114. {
  1115. SourceChannelCode = p.SourceChannelCode,
  1116. Hour = p.CreationTime.ToString("yyyy-MM-dd")
  1117. })
  1118. .MergeTable();
  1119. var listOrg = await Db.Queryable<SystemDicData>()
  1120. .LeftJoin(listOrder, (s, p) => s.DicDataValue == p.SourceChannelCode)
  1121. .Where((s, p) => s.DicTypeCode == "SourceChannel")
  1122. .GroupBy((s, p) => s.DicDataValue).GroupBy((s, p) => s.DicDataName)
  1123. .GroupBy((s, p) => p.Hour)
  1124. .OrderBy((s, p) => p.Hour)
  1125. .Select((s, p) => new
  1126. {
  1127. Hour = SqlFunc.IIF(p.Hour == null || p.Hour == "", "0", p.Hour),
  1128. count = SqlFunc.AggregateSum(SqlFunc.IIF(p.SourceChannelCode != null && p.SourceChannelCode != "", 1, 0)),
  1129. DicDataValue = s.DicDataValue,
  1130. DicDataName = s.DicDataName
  1131. })
  1132. .ToPivotTableAsync(p => p.DicDataName, p => p.Hour, p => p.Sum(x => x.count));
  1133. listOrg.Columns["Hour"].ColumnName = "日期";
  1134. if (listOrg.Rows[0][listOrg.Rows.Count - 1] == "0")
  1135. listOrg.Rows[listOrg.Rows.Count - 1].Delete();
  1136. return InitDatatTable(listOrg, dto.AddColumnName);
  1137. }
  1138. /// <summary>
  1139. /// 处理导出数据
  1140. /// </summary>
  1141. /// <param name="dt"></param>
  1142. /// <param name="AddColumnName"></param>
  1143. /// <returns></returns>
  1144. public DataTable InitDatatTable(DataTable dt, List<string> AddColumnName)
  1145. {
  1146. //修改列名
  1147. if (dt.Columns.Contains("Hour"))
  1148. dt.Columns["Hour"].ColumnName = "时间段";
  1149. //增加小计
  1150. DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
  1151. dt.Columns.Add(totalColumn);
  1152. if (dt.Columns.Contains("Column1"))
  1153. dt.Columns.Remove("Column1");
  1154. //计算小计
  1155. for (int i = 0; i < dt.Rows.Count; i++)
  1156. {
  1157. int sumcount = 0;
  1158. for (int j = 1; j < dt.Columns.Count - 1; j++)
  1159. {
  1160. sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
  1161. }
  1162. dt.Rows[i][dt.Columns.Count - 1] = sumcount;
  1163. }
  1164. //增加合计
  1165. DataRow totalRow = dt.NewRow();
  1166. if (dt.Columns[0].ColumnName == "日期") totalRow["日期"] = "合计";
  1167. else totalRow["时间段"] = "合计";
  1168. for (int i = 1; i < dt.Columns.Count; i++)
  1169. {
  1170. int sumcount = 0;
  1171. for (int j = 0; j < dt.Rows.Count; j++)
  1172. {
  1173. sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
  1174. }
  1175. totalRow[i] = sumcount;
  1176. }
  1177. dt.Rows.Add(totalRow);
  1178. //创建新表
  1179. DataTable dt2 = new DataTable();
  1180. //添加表头
  1181. foreach (var item in AddColumnName)
  1182. {
  1183. if (dt.Columns.Contains(item))
  1184. dt2.Columns.Add(item);
  1185. }
  1186. //处理数据
  1187. foreach (DataRow sourceRow in dt.Rows)
  1188. {
  1189. DataRow targetRow = dt2.NewRow();
  1190. foreach (var item in AddColumnName)
  1191. {
  1192. targetRow[item] = sourceRow[item];
  1193. }
  1194. dt2.Rows.Add(targetRow);
  1195. }
  1196. return dt2;
  1197. }
  1198. /// <summary>
  1199. /// 热点区域明细
  1200. /// </summary>
  1201. /// <param name="dto"></param>
  1202. /// <returns></returns>
  1203. public ISugarQueryable<HotspotAndAreaStatisticsDetailDto> HotspotAndAreaStatisticsDetail(HotspotAndAreaStatisticsDetailReq dto)
  1204. {
  1205. var query = Db.Queryable<Order>()
  1206. //.Includes(x => x.OrderScreens.OrderByDescending(x => x.CreationTime).FirstOrDefault())
  1207. .Where(x => x.HotspotId.StartsWith(dto.HotspotId) && x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1208. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), x => x.AreaCode.StartsWith(dto.AreaCode))
  1209. .Select(x => new HotspotAndAreaStatisticsDetailDto
  1210. {
  1211. Id = x.Id,
  1212. Status = x.Status,
  1213. SourceChannel = x.SourceChannel,
  1214. ActualHandleStepName = x.ActualHandleStepName,
  1215. ReTransactNum = x.ReTransactNum,
  1216. IsUrgent = x.IsUrgent,
  1217. OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(d => d.OrderId == x.Id).OrderByDesc(d => d.CreationTime).Select(d => d.Status),
  1218. No = x.No,
  1219. CreationTime = x.CreationTime,
  1220. Title = x.Title,
  1221. ExpiredTime = x.ExpiredTime,
  1222. ActualHandleOrgName = x.ActualHandleOrgName,
  1223. FiledTime = x.FiledTime,
  1224. ActualHandleTime = x.ActualHandleTime,
  1225. AcceptType = x.AcceptType,
  1226. HotspotName = x.HotspotName,
  1227. AcceptorName = x.AcceptorName,
  1228. NearlyExpiredTime = x.NearlyExpiredTime,
  1229. NearlyExpiredTimeOne = x.NearlyExpiredTimeOne
  1230. }).OrderByDescending(x => x.CreationTime);
  1231. return query;
  1232. }
  1233. /// <summary>
  1234. /// 受理类型明细
  1235. /// </summary>
  1236. /// <param name="dto"></param>
  1237. /// <returns></returns>
  1238. public ISugarQueryable<HotspotAndAreaStatisticsDetailDto> AcceptTypeStatisticsByDateDetail(AcceptTypeStatisticsByDateDetailReq dto)
  1239. {
  1240. string Date = dto.Date.ToString("yyyy-MM-dd");
  1241. var query = Db.Queryable<Order>()
  1242. //.Includes(x => x.OrderScreens.OrderByDescending(x => x.CreationTime).FirstOrDefault())
  1243. .Where(x => x.AcceptTypeCode == dto.AcceptTypeCode && x.CreationTime.ToString("yyyy-MM-dd") == Date)
  1244. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No == dto.No)
  1245. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title))
  1246. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), x => x.ActualHandleOrgName.Contains(dto.ActualHandleOrgName))
  1247. .Select(x => new HotspotAndAreaStatisticsDetailDto
  1248. {
  1249. Id = x.Id,
  1250. Status = x.Status,
  1251. SourceChannel = x.SourceChannel,
  1252. ActualHandleStepName = x.ActualHandleStepName,
  1253. ReTransactNum = x.ReTransactNum,
  1254. IsUrgent = x.IsUrgent,
  1255. OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(d => d.OrderId == x.Id).OrderByDesc(d => d.CreationTime).Select(d => d.Status),
  1256. No = x.No,
  1257. CreationTime = x.CreationTime,
  1258. Title = x.Title,
  1259. ExpiredTime = x.ExpiredTime,
  1260. ActualHandleOrgName = x.ActualHandleOrgName,
  1261. FiledTime = x.FiledTime,
  1262. ActualHandleTime = x.ActualHandleTime,
  1263. AcceptType = x.AcceptType,
  1264. HotspotName = x.HotspotName,
  1265. AcceptorName = x.AcceptorName,
  1266. NearlyExpiredTime = x.NearlyExpiredTime,
  1267. NearlyExpiredTimeOne = x.NearlyExpiredTimeOne
  1268. }).OrderByDescending(x => x.CreationTime);
  1269. return query;
  1270. }
  1271. /// <summary>
  1272. /// 根据时间查询受理类型统计
  1273. /// </summary>
  1274. /// <param name="dto"></param>
  1275. /// <returns></returns>
  1276. public async Task<(List<SystemDicData> acceptType, object items)> AcceptTypeStatisticsByDate(AcceptTypeStatisticsByDateReq dto)
  1277. {
  1278. //处理时间
  1279. var diffDays = (dto.EndTime - dto.StartTime).Days;
  1280. List<string> dateList = new List<string>();
  1281. for (int i = 0; i <= diffDays; i++)
  1282. {
  1283. dateList.Add(dto.StartTime.AddDays(i).ToString("yyyy-MM-dd"));
  1284. }
  1285. //第一列
  1286. var dateQuery = Db.Reportable(dateList).ToQueryable<string>().MergeTable();
  1287. //表头
  1288. var acceptTypeList = Db.Queryable<SystemDicData>().Where(x => x.DicTypeCode == SysDicTypeConsts.AcceptType).MergeTable();
  1289. //工单
  1290. var orderList = Db.Queryable<Order>()
  1291. .Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1292. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1293. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1294. .WhereIF(!string.IsNullOrEmpty(dto.Gateway), x => x.TransferPhone == dto.Gateway)
  1295. .Select(x => new
  1296. {
  1297. Date = x.CreationTime.ToString("yyyy-MM-dd"),
  1298. AcceptTypeCode = x.AcceptTypeCode,
  1299. })
  1300. .MergeTable();
  1301. //时间关联工单
  1302. var dateAndOrderList = dateQuery.LeftJoin(orderList, (it, o) => it.ColumnName == o.Date)
  1303. .Where((it, o) => string.IsNullOrEmpty(o.AcceptTypeCode) == false)
  1304. .GroupBy((it, o) => new
  1305. {
  1306. it.ColumnName,
  1307. o.AcceptTypeCode,
  1308. })
  1309. .Select((it, o) => new
  1310. {
  1311. Date = it.ColumnName,
  1312. AcceptTypeCode = o.AcceptTypeCode,
  1313. Count = SqlFunc.AggregateCount(o.AcceptTypeCode)
  1314. }).MergeTable();
  1315. //类型关联工单
  1316. var returnList = await acceptTypeList.LeftJoin(dateAndOrderList, (it, o) => it.DicDataValue == o.AcceptTypeCode)
  1317. .Where((it, o) => o.Date != null)
  1318. .GroupBy((it, o) => new
  1319. {
  1320. o.Date,
  1321. it.DicDataValue,
  1322. })
  1323. .OrderBy((it, o) => o.Date)
  1324. .Select((it, o) => new
  1325. {
  1326. Date = o.Date,
  1327. AcceptTypeCode = it.DicDataValue,
  1328. Count = SqlFunc.AggregateSum(o.Count)
  1329. })
  1330. .ToPivotListAsync(q => q.AcceptTypeCode, q => new { q.Date }, q => q.Sum(x => x.Count));
  1331. //表头
  1332. var acceptTypeTitleList = await Db.Queryable<SystemDicData>().Where(x => x.DicTypeCode == SysDicTypeConsts.AcceptType).ToListAsync();
  1333. return (acceptTypeTitleList, returnList);
  1334. }
  1335. /// <summary>
  1336. /// 根据时间查询受理类型统计-导出
  1337. /// </summary>
  1338. /// <param name="dto"></param>
  1339. /// <returns></returns>
  1340. public async Task<DataTable> AcceptTypeStatisticsByDateExport(AcceptTypeStatisticsByDateReq dto)
  1341. {
  1342. //处理时间
  1343. var diffDays = (dto.EndTime - dto.StartTime).Days;
  1344. List<string> dateList = new List<string>();
  1345. for (int i = 0; i <= diffDays; i++)
  1346. {
  1347. dateList.Add(dto.StartTime.AddDays(i).ToString("yyyy-MM-dd"));
  1348. }
  1349. //第一列
  1350. var dateQuery = Db.Reportable(dateList).ToQueryable<string>().MergeTable();
  1351. //表头
  1352. var acceptTypeList = Db.Queryable<SystemDicData>().Where(x => x.DicTypeCode == SysDicTypeConsts.AcceptType).MergeTable();
  1353. //工单
  1354. var orderList = Db.Queryable<Order>()
  1355. .Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1356. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1357. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1358. .WhereIF(!string.IsNullOrEmpty(dto.Gateway), x => x.TransferPhone == dto.Gateway)
  1359. .Select(x => new
  1360. {
  1361. Date = x.CreationTime.ToString("yyyy-MM-dd"),
  1362. AcceptTypeCode = x.AcceptTypeCode,
  1363. })
  1364. .MergeTable();
  1365. //时间关联工单
  1366. var dateAndOrderList = dateQuery.LeftJoin(orderList, (it, o) => it.ColumnName == o.Date)
  1367. .Where((it, o) => string.IsNullOrEmpty(o.AcceptTypeCode) == false)
  1368. .GroupBy((it, o) => new
  1369. {
  1370. it.ColumnName,
  1371. o.AcceptTypeCode,
  1372. })
  1373. .Select((it, o) => new
  1374. {
  1375. Date = it.ColumnName,
  1376. AcceptTypeCode = o.AcceptTypeCode,
  1377. Count = SqlFunc.AggregateCount(o.AcceptTypeCode)
  1378. }).MergeTable();
  1379. //类型关联工单
  1380. var returnList = await acceptTypeList.LeftJoin(dateAndOrderList, (it, o) => it.DicDataValue == o.AcceptTypeCode)
  1381. .Where((it, o) => o.Date != null)
  1382. .GroupBy((it, o) => new
  1383. {
  1384. o.Date,
  1385. it.DicDataValue,
  1386. it.DicDataName
  1387. })
  1388. .OrderBy((it, o) => o.Date)
  1389. .Select((it, o) => new
  1390. {
  1391. Date = o.Date,
  1392. AcceptTypeCode = it.DicDataValue,
  1393. AcceptType = it.DicDataName,
  1394. Count = SqlFunc.AggregateSum(o.Count)
  1395. })
  1396. .ToPivotTableAsync(q => q.AcceptType, q => new { q.Date }, q => q.Sum(x => x.Count));
  1397. return returnList;
  1398. }
  1399. public DataTable InitAcceptTypeTable(DataTable dt, List<string> AddColumnName)
  1400. {
  1401. //修改列名
  1402. if (dt.Columns.Contains("Date"))
  1403. dt.Columns["Date"].ColumnName = "日期";
  1404. //增加小计
  1405. DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
  1406. dt.Columns.Add(totalColumn);
  1407. if (dt.Columns.Contains("Column1"))
  1408. dt.Columns.Remove("Column1");
  1409. //计算小计
  1410. for (int i = 0; i < dt.Rows.Count; i++)
  1411. {
  1412. int sumcount = 0;
  1413. for (int j = 1; j < dt.Columns.Count - 1; j++)
  1414. {
  1415. sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
  1416. }
  1417. dt.Rows[i][dt.Columns.Count - 1] = sumcount;
  1418. }
  1419. //增加合计
  1420. DataRow totalRow = dt.NewRow();
  1421. if (dt.Columns[0].ColumnName == "Date") totalRow["Date"] = "合计";
  1422. else totalRow["日期"] = "合计";
  1423. for (int i = 1; i < dt.Columns.Count; i++)
  1424. {
  1425. int sumcount = 0;
  1426. for (int j = 0; j < dt.Rows.Count; j++)
  1427. {
  1428. sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
  1429. }
  1430. totalRow[i] = sumcount;
  1431. }
  1432. dt.Rows.Add(totalRow);
  1433. //创建新表
  1434. DataTable dt2 = new DataTable();
  1435. //添加表头
  1436. foreach (var item in AddColumnName)
  1437. {
  1438. dt2.Columns.Add(item);
  1439. }
  1440. //处理数据
  1441. foreach (DataRow sourceRow in dt.Rows)
  1442. {
  1443. DataRow targetRow = dt2.NewRow();
  1444. foreach (var item in AddColumnName)
  1445. {
  1446. try
  1447. {
  1448. targetRow[item] = sourceRow[item];
  1449. }
  1450. catch
  1451. {
  1452. targetRow[item] = 0;
  1453. }
  1454. }
  1455. dt2.Rows.Add(targetRow);
  1456. }
  1457. return dt2;
  1458. }
  1459. /// <summary>
  1460. /// 中心受理统计(时间段)
  1461. /// </summary>
  1462. /// <returns></returns>
  1463. public ISugarQueryable<OrderCenterAcceptHourVo> OrderCenterAcceptHour(OrderCenterAcceptPagedRequest dto)
  1464. {
  1465. if (dto.EndTime.HasValue)
  1466. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1467. var sendBack = _orderSendBackAuditRepository.Queryable()
  1468. .Where(x => x.State == ESendBackAuditState.End)
  1469. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  1470. List<int> dts = new();
  1471. for (int i = 0; i < 24; i++)
  1472. {
  1473. dts.Add(i);
  1474. }
  1475. var listHour = Db.Reportable(dts).ToQueryable<int>();
  1476. var data = Db.Queryable<Order>()
  1477. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  1478. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  1479. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  1480. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  1481. .GroupBy(d => d.CreationTime.Hour.ToString())
  1482. .Select((d, s) => new OrderCenterAcceptHourVo
  1483. {
  1484. Hour = d.CreationTime.Hour.ToString(),
  1485. AcceptNum = SqlFunc.AggregateCount(1),
  1486. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  1487. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  1488. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  1489. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  1490. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  1491. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0)),
  1492. DutyDeskNum = SqlFunc.AggregateDistinctCount(d.AcceptorId)
  1493. });
  1494. var query = listHour.LeftJoin(data, (h, d) => h.ColumnName.ToString() == d.Hour)
  1495. .GroupBy((h, d) => h.ColumnName)
  1496. .OrderBy((h, d) => h.ColumnName)
  1497. .Select((h, d) => new OrderCenterAcceptHourVo
  1498. {
  1499. Hour = h.ColumnName.ToString() + ":00 - " + h.ColumnName.ToString() + ":59",
  1500. AcceptNum = SqlFunc.AggregateSum(d.AcceptNum),
  1501. ValidNum = SqlFunc.AggregateSum(d.ValidNum),
  1502. RepetitionNum = SqlFunc.AggregateSum(d.RepetitionNum),
  1503. InvalidNum = SqlFunc.AggregateSum(d.InvalidNum),
  1504. HandleNum = SqlFunc.AggregateSum(d.HandleNum),
  1505. NoHandleNum = SqlFunc.AggregateSum(d.NoHandleNum),
  1506. BackNum = SqlFunc.AggregateSum(d.BackNum),
  1507. DutyDeskNum = SqlFunc.AggregateSum(d.DutyDeskNum)
  1508. });
  1509. return query;
  1510. }
  1511. public ISugarQueryable<SelectOrderId> OrderListUnionAll(ISugarQueryable<SelectOrderId> t1, ISugarQueryable<SelectOrderId> t2)
  1512. {
  1513. return Db.UnionAll(t1, t2).Select(it => new SelectOrderId { Id = it.Id }).MergeTable();
  1514. }
  1515. /// <summary>
  1516. /// 数据清单
  1517. /// </summary>
  1518. /// <param name="dto"></param>
  1519. /// <returns></returns>
  1520. public ISugarQueryable<OrderDataInventoryRep> OrderDataInventory(OrderDataInventoryReq dto)
  1521. {
  1522. dto.EndTime = dto.EndTime.AddDays(1).AddSeconds(-1);
  1523. var result = Db.Queryable<Order>()
  1524. //.Includes(x => x.OrderScreens.OrderByDescending(x => x.CreationTime).FirstOrDefault(),it=>it.Status)
  1525. //.Includes(x => x.OrderVisits.Where(x => x.VisitState == EVisitState.Visited).FirstOrDefault(),it=>it.OrderVisitDetails)
  1526. .Where(x => x.CreationTime >= dto.StartTime) //开始时间
  1527. .Where(x => x.CreationTime <= dto.EndTime)//开始时间
  1528. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No == dto.No) //工单编号
  1529. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title)) //工单标题
  1530. .WhereIF(dto.OrderStatus.HasValue, x => x.Status == dto.OrderStatus) //工单状态
  1531. .WhereIF(!string.IsNullOrEmpty(dto.Channel), x => x.SourceChannelCode == dto.Channel) //来源渠道
  1532. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), x => x.TransferPhone == dto.TransferPhone!) //转接号码
  1533. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), x => x.CurrentStepCode.Contains(dto.CurrentStepCode)) //当前节点
  1534. .WhereIF(dto.ScreenStatus.HasValue, x => x.OrderScreens.Any(x => x.Status == dto.ScreenStatus)) //甄别状态
  1535. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), x => x.ProvinceNo == dto.ProvinceNo)//省工单编号
  1536. .WhereIF(dto.ExpiredTimeStart.HasValue, x => x.ExpiredTime >= dto.ExpiredTimeStart) //期满时间开始
  1537. .WhereIF(dto.ExpiredTimeEnd.HasValue, x => x.ExpiredTime <= dto.ExpiredTimeEnd.Value.AddDays(1).AddSeconds(-1)) //期满时间结束
  1538. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.OrgLevelOneName.Contains(dto.OrgLevelOneName))//一级部门名称
  1539. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelTwoName), x => x.OrgLevelTwoName.Contains(dto.OrgLevelTwoName)) //二级部门名称
  1540. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgId), x => x.CurrentHandleOrgId.Contains(dto.CurrentHandleOrgId)) //接办部门
  1541. .WhereIF(dto.FiledTimeStart.HasValue, x => x.FiledTime >= dto.FiledTimeStart) //办结时间开始
  1542. .WhereIF(dto.FiledTimeEnd.HasValue, x => x.FiledTime <= dto.FiledTimeEnd.Value.AddDays(1).AddSeconds(-1)) //办结时间结束
  1543. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.AcceptTypeCode == dto.AcceptType)//受理类型
  1544. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), x => x.HotspotSpliceName != null && x.HotspotSpliceName.Contains(dto.Hotspot)) //热点分类
  1545. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), x => x.AreaCode == dto.AreaCode)//区域
  1546. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), x => x.AcceptorName == dto.NameOrNo! || x.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  1547. .WhereIF(!string.IsNullOrEmpty(dto.FromName), x => x.FromName.Contains(dto.FromName)) //来电人姓名
  1548. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), x => x.FromPhone == dto.FromPhone) //来电号码
  1549. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), x => x.Contact == dto.PhoneNo!) //联系电话
  1550. .WhereIF(dto.IdentityType.HasValue, x => x.IdentityType == dto.IdentityType) //来电主体
  1551. .WhereIF(dto.FromGender.HasValue, x => x.FromGender == dto.FromGender) //来电性别
  1552. //.WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.PushTypeCode == dto.PushTypeCode)//推送分类
  1553. .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.OrderPushTypes.Any(opt => opt.PushTypeCode == dto.PushTypeCode))//推送分类
  1554. .WhereIF(dto.ExpiredStatus.HasValue && dto.ExpiredStatus == EExpiredStatusEx.Normal, x => (x.ExpiredTime.HasValue && DateTime.Now < x.ExpiredTime && x.Status >= EOrderStatus.Filed) || (x.NearlyExpiredTime.HasValue && DateTime.Now < x.NearlyExpiredTime && x.Status < EOrderStatus.Filed)) //超期状态:正常
  1555. .WhereIF(dto.ExpiredStatus.HasValue && dto.ExpiredStatus == EExpiredStatusEx.GoingToExpired, x => (x.Status < EOrderStatus.Filed && DateTime.Now > x.NearlyExpiredTime && DateTime.Now < x.ExpiredTime) || (x.Status >= EOrderStatus.Filed && x.FiledTime > x.NearlyExpiredTime && x.FiledTime < x.ExpiredTime)) // 超期状态:即将超期
  1556. .WhereIF(dto.ExpiredStatus.HasValue && dto.ExpiredStatus == EExpiredStatusEx.Expired, x => (x.Status < EOrderStatus.Filed && DateTime.Now > x.ExpiredTime) || (x.Status >= EOrderStatus.Filed && x.FiledTime > x.ExpiredTime))
  1557. .Select(x => new OrderDataInventoryRep()
  1558. {
  1559. Id = x.Id,
  1560. OrderStatus = x.Status,
  1561. ActualHandleTime = x.ActualHandleTime,
  1562. NearlyExpiredTime = x.NearlyExpiredTime,
  1563. SourceChannel = x.SourceChannel,
  1564. TransferPhone = x.TransferPhone,
  1565. CurrentStepName = x.CurrentStepName,
  1566. ReTransactNum = x.ReTransactNum,
  1567. //甄别状态
  1568. OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status), //x.OrderScreens.FirstOrDefault().Status,
  1569. No = x.No,
  1570. ProvinceNo = x.ProvinceNo,
  1571. CreationTime = x.CreationTime,
  1572. Title = x.Title,
  1573. ExpiredTime = x.ExpiredTime,
  1574. OrgLevelOneName = x.OrgLevelOneName,
  1575. OrgLevelTwoName = x.OrgLevelTwoName,
  1576. CurrentHandleOrgName = x.CurrentHandleOrgName,
  1577. FiledTime = x.FiledTime,
  1578. AcceptType = x.AcceptType,
  1579. HotspotName = x.HotspotName,
  1580. HotspotSpliceName = x.HotspotSpliceName,
  1581. AreaName = SqlFunc.IIF(string.IsNullOrEmpty(x.Town) == false, x.Town, SqlFunc.IIF(string.IsNullOrEmpty(x.County) == false, x.County, x.City)),
  1582. FullAreaName = x.FullAddress,
  1583. AcceptorName = x.AcceptorName,
  1584. FromName = x.FromName,
  1585. Contact = x.Contact,
  1586. FromPhone = x.FromPhone,
  1587. Address = x.Street,
  1588. IdentityType = x.IdentityType,
  1589. FromGender = x.FromGender,
  1590. //坐席评价
  1591. SeatEvaluate = SqlFunc.Subqueryable<OrderVisitDetail>()
  1592. .Where(w => w.VisitId == SqlFunc.Subqueryable<OrderVisit>().Where(q => q.OrderId == x.Id && q.VisitState == EVisitState.Visited).Select(q => q.Id) && w.VisitTarget == EVisitTarget.Seat)
  1593. .Select(w => w.SeatEvaluate),
  1594. //办结结果
  1595. OrgProcessingResults = SqlFunc.Subqueryable<OrderVisitDetail>()
  1596. .Where(w => w.VisitId == SqlFunc.Subqueryable<OrderVisit>().Where(q => q.OrderId == x.Id && q.VisitState == EVisitState.Visited).Select(q => q.Id) && w.VisitTarget == EVisitTarget.Org)
  1597. .Select(w => SqlFunc.JsonField(w.OrgProcessingResults, "Value")),
  1598. PushType = x.PushType,
  1599. Content = x.Content,
  1600. ActualOpinion = x.ActualOpinion,
  1601. FileOpinion = x.FileOpinion,
  1602. }).OrderByDescending(x => x.CreationTime);
  1603. return result;
  1604. }
  1605. /// <summary>
  1606. /// 扭转列表
  1607. /// </summary>
  1608. /// <param name="dto"></param>
  1609. /// <returns></returns>
  1610. public ISugarQueryable<OrderVisit> VisitJudgeQuery(VisitJudgeQueryReq dto)
  1611. {
  1612. return _orderVisitRepository.Queryable()
  1613. .Includes(x => x.Order)
  1614. .Includes(x => x.Employee)
  1615. .Where(x => x.VisitState == EVisitState.Visited)
  1616. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No == dto.No)
  1617. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Order.Title.Contains(dto.Title))
  1618. .WhereIF(!string.IsNullOrEmpty(dto.VisitUserName), x => x.Employee.Name.Contains(dto.VisitUserName))
  1619. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType)//受理类型
  1620. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot))//热点类型
  1621. .WhereIF(!string.IsNullOrEmpty(dto.OrgId), d => d.Order.CurrentHandleOrgId == dto.OrgId)//接办部门
  1622. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo),
  1623. d => d.Order.AcceptorName.Contains(dto.NameOrNo!) || d.Order.AcceptorStaffNo.Contains(dto.NameOrNo!)) //受理人/坐席
  1624. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1625. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1626. .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.Order.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
  1627. .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.Order.ActualHandleTime <= dto.ActualHandleTimeEnd) //办结时间结束
  1628. .WhereIF(dto.VisitTimeStart.HasValue, d => d.VisitTime >= dto.VisitTimeStart) //回访开始时间
  1629. .WhereIF(dto.VisitTimeEnd.HasValue, d => d.VisitTime <= dto.VisitTimeEnd)
  1630. .WhereIF(dto.IsIng == true, d => d.JudgeState == EJudgeState.Judging)
  1631. .WhereIF(dto.IsIng == false, d => d.JudgeState != EJudgeState.Judging)
  1632. .WhereIF(dto.JudgeState != null, d => d.JudgeState == dto.JudgeState)
  1633. .WhereIF(dto.OrgJudge != null, d => d.OrgJudge == dto.OrgJudge)
  1634. .WhereIF(dto.SeatJudge != null, d => d.SeatJudge == dto.SeatJudge)
  1635. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.ProcessType == EProcessType.Zhiban)
  1636. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.ProcessType == EProcessType.Jiaoban)
  1637. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.FileOrgIsCenter == true)
  1638. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.FileOrgIsCenter == false)
  1639. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), x => x.Order.TransferPhone == dto.TransferPhone)
  1640. .OrderByDescending(x => x.VisitTime);
  1641. }
  1642. /// <summary>
  1643. /// 满意度明细
  1644. /// </summary>
  1645. /// <param name="dto"></param>
  1646. /// <returns></returns>
  1647. public ISugarQueryable<OrgVisitDetailListResp> OrgVisitDetailList(OrgVisitDetailListReq dto)
  1648. {
  1649. var IsCenter = _sessionContext.OrgIsCenter;
  1650. if (dto.OrgProcessingResults == null || !dto.OrgProcessingResults.Any() || dto.OrgProcessingResults.First() == null)
  1651. dto.OrgProcessingResults = null;
  1652. return _orderVisitDetailRepository.Queryable()
  1653. .Includes(x => x.OrderVisit, x => x.Order)
  1654. .Includes(x => x.OrderVisit, x => x.Employee)
  1655. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.VisitTarget == EVisitTarget.Org)
  1656. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  1657. // .WhereIF(dto.OrgVisitStatisticsType.HasValue, x => x.OrderVisit.Order.ProcessType == (EProcessType)((int)dto.OrgVisitStatisticsType))
  1658. .WhereIF(dto.OrgVisitStatisticsType.HasValue && dto.OrgVisitStatisticsType == EOrgVisitStatisticsType.CallCenter,
  1659. x => x.OrderVisit.Order.ActualHandleOrgCode == OrgSeedData.CenterId)
  1660. .WhereIF(dto.OrgVisitStatisticsType.HasValue && dto.OrgVisitStatisticsType == EOrgVisitStatisticsType.Org,
  1661. x => x.OrderVisit.Order.ActualHandleOrgCode != OrgSeedData.CenterId)
  1662. .WhereIF(dto.Keyword.NotNullOrEmpty(), x => x.OrderVisit.Order.Title.Contains(dto.Keyword)) // 根据关键字匹配
  1663. .WhereIF(dto.TypeCode != 0, x => x.OrderVisit.Order.IdentityType == (EIdentityType)dto.TypeCode)
  1664. //任务 218 市州通用-部门满意度明细:办件结果查询优化为多选
  1665. //.WhereIF(dto.OrgProcessingResults != null && dto.OrgProcessingResults.Any(),
  1666. // x => dto.OrgProcessingResults.Contains(SqlFunc.JsonField(x.OrgProcessingResults, "Key")))
  1667. //.WhereIF(dto.OrgHandledAttitude != null && dto.OrgHandledAttitude.Any(),
  1668. // x => dto.OrgHandledAttitude.Contains(SqlFunc.JsonField(x.OrgHandledAttitude, "Key")))
  1669. .WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults), dto.AttitudeType == EAttitudeType.ProcessingResult ? x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults : x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == dto.OrgProcessingResults)
  1670. .WhereIF(!string.IsNullOrEmpty(dto.VisitUser), x => x.OrderVisit.Employee.Name.Contains(dto.VisitUser))
  1671. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order.No == dto.No)
  1672. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order.Title.Contains(dto.Title))
  1673. .WhereIF(!string.IsNullOrEmpty(dto.OrgId), x => x.VisitOrgCode == dto.OrgId)//接办部门
  1674. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), x => x.OrderVisit.Order.HotspotSpliceName != null && x.OrderVisit.Order.HotspotSpliceName.Contains(dto.Hotspot))//热点类型
  1675. .WhereIF(!string.IsNullOrEmpty(dto.Channel), x => x.OrderVisit.Order.SourceChannelCode == dto.Channel)//来源渠道
  1676. .WhereIF(dto.CreationTimeStart.HasValue, x => x.OrderVisit.Order.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1677. .WhereIF(dto.CreationTimeEnd.HasValue, x => x.OrderVisit.Order.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1678. .WhereIF(dto.ActualHandleTimeStart.HasValue, x => x.OrderVisit.Order.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
  1679. .WhereIF(dto.ActualHandleTimeEnd.HasValue, x => x.OrderVisit.Order.ActualHandleTime <= dto.ActualHandleTimeEnd)//办结时间结束
  1680. .WhereIF(dto.VisitTimeStart.HasValue, x => x.OrderVisit.VisitTime >= dto.VisitTimeStart) //回访时间
  1681. .WhereIF(dto.VisitTimeEnd.HasValue, x => x.OrderVisit.VisitTime < dto.VisitTimeEnd) //回访时间
  1682. .WhereIF(dto.VisitType != null, x => x.OrderVisit.VisitType == dto.VisitType) //回访方式
  1683. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, x => x.OrderVisit.Order.Source == ESource.ProvinceStraight)
  1684. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, x => x.OrderVisit.Order.Source != ESource.ProvinceStraight)
  1685. .WhereIF(!string.IsNullOrEmpty(dto.ContentRetrieval), x => x.VisitContent.Contains(dto.ContentRetrieval!))
  1686. .WhereIF(!string.IsNullOrEmpty(dto.LevelOneOrg), x => x.OrderVisit.Order.OrgLevelOneName.Contains(dto.LevelOneOrg))//一级部门名称
  1687. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), x => x.OrderVisit.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName))// 接办部门
  1688. .Select(x => new OrgVisitDetailListResp()
  1689. {
  1690. Id = x.Id,
  1691. OrderId = x.OrderVisit.Order.Id,
  1692. VisitId = x.OrderVisit.Id,
  1693. No = x.OrderVisit.No,
  1694. ReTransactNum = x.OrderVisit.Order.ReTransactNum,
  1695. OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.OrderVisit.OrderId && q.VisitDetailId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status),
  1696. VisitContent = x.VisitContent,
  1697. HotspotSpliceName = x.OrderVisit.Order.HotspotSpliceName,
  1698. OrgLevelOneName = x.OrderVisit.Order.OrgLevelOneName,
  1699. CurrentHandleOrgName = x.OrderVisit.Order.CurrentHandleOrgName,
  1700. CreationTime = x.OrderVisit.Order.CreationTime,
  1701. Title = x.OrderVisit.Order.Title,
  1702. VisitUser = x.OrderVisit.Employee.Name,
  1703. VisitType = x.OrderVisit.VisitType,
  1704. VisitTime = x.OrderVisit.VisitTime,
  1705. OrgProcessingResults = dto.AttitudeType == EAttitudeType.ProcessingResult ? SqlFunc.JsonField(x.OrgProcessingResults, "Value")
  1706. : SqlFunc.JsonField(x.OrgHandledAttitude, "Value"),
  1707. Content = x.OrderVisit.Order.Content,
  1708. FileOpinion = x.OrderVisit.Order.FileOpinion,
  1709. FiledTime = x.OrderVisit.Order.FiledTime,
  1710. VisitOrgName = x.VisitOrgName,
  1711. ActualHandleOrgName = x.OrderVisit.Order.ActualHandleOrgName,
  1712. IsProvinceOrder = x.OrderVisit.Order.Source == ESource.ProvinceStraight ? true : false
  1713. }).MergeTable().OrderByIF(string.IsNullOrEmpty(dto.SortField), x => x.VisitTime, OrderByType.Desc)
  1714. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, x => x.CreationTime, OrderByType.Asc) //受理时间升序
  1715. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, x => x.CreationTime, OrderByType.Desc) //受理时间降序
  1716. .OrderByIF(dto is { SortField: "visitTime", SortRule: 0 }, x => x.VisitTime, OrderByType.Asc) //回访时间升序
  1717. .OrderByIF(dto is { SortField: "visitTime", SortRule: 1 }, x => x.VisitTime, OrderByType.Desc) //回访时间降序
  1718. .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, x => x.FiledTime, OrderByType.Asc) //办结时间升序
  1719. .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, x => x.FiledTime, OrderByType.Desc); //办结时间降序;
  1720. }
  1721. /// <summary>
  1722. /// 部门满意度明细统计
  1723. /// </summary>
  1724. /// <param name="dto"></param>
  1725. /// <returns></returns>
  1726. public ISugarQueryable<OrgVisitDetailListResp> VisitAndOrgSatisfactionDetail(VisitAndOrgSatisfactionDetailDto dto)
  1727. {
  1728. bool IsCenter = _sessionContext.OrgIsCenter;
  1729. if (IsCenter == false && string.IsNullOrEmpty(dto.PickOrgCode))
  1730. dto.PickOrgCode = _sessionContext.RequiredOrgId;
  1731. return _orderVisitDetailRepository.Queryable()
  1732. .Includes(x => x.OrderVisit, o => o.Order, d => d.CallRecord)
  1733. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime && x.OrderVisit.VisitTime <= dto.EndTime && x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited)
  1734. .WhereIF(dto.OrgCode == "001", x => x.VisitOrgCode == dto.OrgCode)
  1735. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, x => x.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1736. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, x => x.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1737. //.WhereIF(dto.OrgCode != "001", x => x.VisitOrgCode == dto.OrgCode).
  1738. //.WhereIF(dto.IsOnlyMy == true, x => x.VisitOrgCode == dto.OrgCode)
  1739. //.WhereIF(IsCenter == true && dto.IsOnlyMy == true, x => x.VisitOrgCode == dto.OrgCode)
  1740. //.WhereIF(IsCenter == true && dto.IsOnlyMy == null, x => x.VisitOrgCode.StartsWith(dto.OrgCode))
  1741. //.WhereIF(IsCenter == true , x=> x.VisitOrgCode.StartsWith(dto.OrgCode))
  1742. //.WhereIF(IsCenter == false, x => x.VisitOrgCode == dto.OrgCode)
  1743. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && (string.IsNullOrEmpty(dto.PickOrgCode) || dto.OrgCode != dto.PickOrgCode), x => x.VisitOrgCode.StartsWith(dto.OrgCode))
  1744. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && (!string.IsNullOrEmpty(dto.PickOrgCode) && dto.PickOrgCode == dto.OrgCode), x => x.VisitOrgCode == dto.OrgCode)
  1745. .WhereIF(dto.TypeId is 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.DateValue)
  1746. .WhereIF(dto.TypeId is 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == dto.DateValue)
  1747. .WhereIF(!string.IsNullOrEmpty(dto.LineNum), x => x.OrderVisit.Order.CallRecord.Gateway == dto.LineNum)
  1748. .WhereIF(dto.VisitType != null, x => x.OrderVisit.VisitType == dto.VisitType)
  1749. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, x => x.OrderVisit.Order.Source == ESource.ProvinceStraight)
  1750. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, x => x.OrderVisit.Order.Source != ESource.ProvinceStraight)
  1751. .WhereIF(!string.IsNullOrEmpty(dto.ContentRetrieval), x => x.VisitContent.Contains(dto.ContentRetrieval!))
  1752. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), x => x.OrderVisit.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName!))
  1753. .Select(x => new OrgVisitDetailListResp
  1754. {
  1755. Id = x.Id,
  1756. OrderId = x.OrderVisit.Order.Id,
  1757. VisitId = x.OrderVisit.Id,
  1758. No = x.OrderVisit.No,
  1759. ReTransactNum = x.OrderVisit.Order.ReTransactNum,
  1760. OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.OrderVisit.OrderId && q.VisitDetailId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status),
  1761. VisitContent = x.VisitContent,
  1762. HotspotSpliceName = x.OrderVisit.Order.HotspotSpliceName,
  1763. OrgLevelOneName = x.OrderVisit.Order.OrgLevelOneName,
  1764. CurrentHandleOrgName = x.OrderVisit.Order.CurrentHandleOrgName,
  1765. CreationTime = x.OrderVisit.Order.CreationTime,
  1766. Title = x.OrderVisit.Order.Title,
  1767. VisitUser = x.OrderVisit.Employee.Name,
  1768. VisitType = x.OrderVisit.VisitType,
  1769. VisitTime = x.OrderVisit.VisitTime,
  1770. OrgProcessingResults = SqlFunc.JsonField(x.OrgProcessingResults, "Value"),
  1771. Content = x.OrderVisit.Order.Content,
  1772. FileOpinion = x.OrderVisit.Order.FileOpinion,
  1773. FiledTime = x.OrderVisit.Order.FiledTime,
  1774. VisitOrgName = x.VisitOrgName,
  1775. IsProvinceOrder = x.OrderVisit.Order.Source == ESource.ProvinceStraight ? true : false,
  1776. ActualHandleOrgName = x.OrderVisit.Order.ActualHandleOrgName
  1777. }).MergeTable()
  1778. .OrderByIF(string.IsNullOrEmpty(dto.SortField), x => x.VisitTime, OrderByType.Desc)
  1779. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, x => x.CreationTime, OrderByType.Asc) //受理时间升序
  1780. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, x => x.CreationTime, OrderByType.Desc) //受理时间降序
  1781. .OrderByIF(dto is { SortField: "visitTime", SortRule: 0 }, x => x.VisitTime, OrderByType.Asc) //回访时间升序
  1782. .OrderByIF(dto is { SortField: "visitTime", SortRule: 1 }, x => x.VisitTime, OrderByType.Desc) //回访时间降序
  1783. .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, x => x.FiledTime, OrderByType.Asc) //办结时间升序
  1784. .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, x => x.FiledTime, OrderByType.Desc); //办结时间降序;
  1785. }
  1786. /// <summary>
  1787. /// 部门满意度明细 排除不满意 非常不满意 未作评价
  1788. /// </summary>
  1789. /// <param name="dto"></param>
  1790. /// <returns></returns>
  1791. public ISugarQueryable<OrgVisitDetailListResp> OrgVisitDetailFiltrationList(OrgVisitDetailListReq dto, string orgId)
  1792. {
  1793. var IsCenter = _sessionContext.OrgIsCenter;
  1794. var hiddenOrder = _systemSettingCacheManager.GetSetting(SettingConstants.OrgVisitDetailHiddenOrderNo).SettingValue;
  1795. return _orderVisitDetailRepository.Queryable()
  1796. .Includes(x => x.OrderVisit, x => x.Order)
  1797. .Includes(x => x.OrderVisit, x => x.Employee)
  1798. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.VisitTarget == EVisitTarget.Org)
  1799. .WhereIF(hiddenOrder.Any(), x => !hiddenOrder.Contains(x.OrderVisit.Order.No))
  1800. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(orgId))
  1801. .WhereIF(dto.OrgVisitStatisticsType.HasValue, x => x.OrderVisit.Order.FileOrgIsCenter == (dto.OrgVisitStatisticsType == EOrgVisitStatisticsType.CallCenter))
  1802. .WhereIF(dto.Keyword.NotNullOrEmpty(), x => x.OrderVisit.Order.Title.Contains(dto.Keyword)) // 根据关键字匹配
  1803. .WhereIF(dto.TypeCode != 0, x => x.OrderVisit.Order.IdentityType == (EIdentityType)dto.TypeCode)
  1804. //任务 218 市州通用-部门满意度明细:办件结果查询优化为多选
  1805. //.WhereIF(dto.OrgProcessingResults != null && dto.OrgProcessingResults.Any(),
  1806. // x => dto.OrgProcessingResults.Contains(SqlFunc.JsonField(x.OrgProcessingResults, "Key")))
  1807. //.WhereIF(dto.OrgHandledAttitude != null && dto.OrgHandledAttitude.Any(),
  1808. // x => dto.OrgHandledAttitude.Contains(SqlFunc.JsonField(x.OrgHandledAttitude, "Key")))
  1809. .WhereIF(dto.OrgProcessingResults != null && dto.OrgProcessingResults.Any(),
  1810. dto.AttitudeType == EAttitudeType.ProcessingResult ?
  1811. x => dto.OrgProcessingResults.Contains(SqlFunc.JsonField(x.OrgProcessingResults, "Key")) :
  1812. x => dto.OrgProcessingResults.Contains(SqlFunc.JsonField(x.OrgHandledAttitude, "Key")))
  1813. .WhereIF(!string.IsNullOrEmpty(dto.VisitUser), x => x.OrderVisit.Employee.Name.Contains(dto.VisitUser))
  1814. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order.No == dto.No)
  1815. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order.Title.Contains(dto.Title))
  1816. .WhereIF(!string.IsNullOrEmpty(dto.OrgId), x => x.VisitOrgCode == dto.OrgId)//接办部门
  1817. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), x => x.OrderVisit.Order.HotspotSpliceName != null && x.OrderVisit.Order.HotspotSpliceName.Contains(dto.Hotspot))//热点类型
  1818. .WhereIF(!string.IsNullOrEmpty(dto.Channel), x => x.OrderVisit.Order.SourceChannelCode == dto.Channel)//受理类型
  1819. .WhereIF(dto.CreationTimeStart.HasValue, x => x.OrderVisit.Order.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1820. .WhereIF(dto.CreationTimeEnd.HasValue, x => x.OrderVisit.Order.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1821. .WhereIF(dto.ActualHandleTimeStart.HasValue, x => x.OrderVisit.Order.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
  1822. .WhereIF(dto.ActualHandleTimeEnd.HasValue, x => x.OrderVisit.Order.ActualHandleTime <= dto.ActualHandleTimeEnd)//办结时间结束
  1823. .WhereIF(dto.VisitTimeStart.HasValue, x => x.OrderVisit.VisitTime >= dto.VisitTimeStart) //回访时间
  1824. .WhereIF(dto.VisitTimeEnd.HasValue, x => x.OrderVisit.VisitTime < dto.VisitTimeEnd) //回访时间
  1825. //特殊需求:要求新增查询条件【一级部门】,如查询【富顺县人民政府】则显示该一级部门以及下级部门的工单数据
  1826. .WhereIF(!string.IsNullOrEmpty(dto.LevelOneOrg), x => x.OrderVisit.Order.OrgLevelOneName == dto.LevelOneOrg || x.OrderVisit.Order.OrgLevelOneCode == dto.LevelOneOrg)
  1827. .Where(x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "2" && SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "-1" && SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "0" && SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "7")
  1828. .Where(x => x.VisitOrgCode.StartsWith(orgId))
  1829. .Select(x => new OrgVisitDetailListResp()
  1830. {
  1831. Id = x.Id,
  1832. OrderId = x.OrderVisit.Order.Id,
  1833. VisitId = x.OrderVisit.Id,
  1834. No = x.OrderVisit.No,
  1835. ReTransactNum = x.OrderVisit.Order.ReTransactNum,
  1836. OrderScreenStatus = SqlFunc.Subqueryable<OrderScreen>().Where(q => q.OrderId == x.OrderVisit.OrderId && q.VisitDetailId == x.Id).OrderByDesc(q => q.CreationTime).Select(q => q.Status),
  1837. VisitContent = x.VisitContent,
  1838. HotspotSpliceName = x.OrderVisit.Order.HotspotSpliceName,
  1839. OrgLevelOneName = x.OrderVisit.Order.OrgLevelOneName,
  1840. CurrentHandleOrgName = x.OrderVisit.Order.CurrentHandleOrgName,
  1841. CreationTime = x.OrderVisit.Order.CreationTime,
  1842. Title = x.OrderVisit.Order.Title,
  1843. VisitUser = x.OrderVisit.Employee.Name,
  1844. VisitType = x.OrderVisit.VisitType,
  1845. VisitTime = x.OrderVisit.VisitTime,
  1846. OrgProcessingResults = dto.AttitudeType == EAttitudeType.ProcessingResult ? SqlFunc.JsonField(x.OrgProcessingResults, "Value")
  1847. : SqlFunc.JsonField(x.OrgHandledAttitude, "Value"),
  1848. Content = x.OrderVisit.Order.Content,
  1849. FileOpinion = x.OrderVisit.Order.FileOpinion,
  1850. FiledTime = x.OrderVisit.Order.FiledTime,
  1851. VisitOrgName = x.VisitOrgName,
  1852. ActualHandleOrgName = x.OrderVisit.Order.ActualHandleOrgName
  1853. }).MergeTable()
  1854. .OrderByIF(string.IsNullOrEmpty(dto.SortField), x => x.VisitTime, OrderByType.Desc)
  1855. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, x => x.CreationTime, OrderByType.Asc) //受理时间升序
  1856. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, x => x.CreationTime, OrderByType.Desc) //受理时间降序
  1857. .OrderByIF(dto is { SortField: "visitTime", SortRule: 0 }, x => x.VisitTime, OrderByType.Asc) //回访时间升序
  1858. .OrderByIF(dto is { SortField: "visitTime", SortRule: 1 }, x => x.VisitTime, OrderByType.Desc) //回访时间降序
  1859. .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, x => x.FiledTime, OrderByType.Asc) //办结时间升序
  1860. .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, x => x.FiledTime, OrderByType.Desc) //办结时间降序
  1861. ;
  1862. }
  1863. /// <summary>
  1864. /// 智能回访数据统计
  1865. /// </summary>
  1866. /// <param name="dto"></param>
  1867. /// <returns></returns>
  1868. public async Task<QueryAiVisitStatisticsResp> QueryAiVisitStatistics(QueryAiVisitStatisticsRequest dto)
  1869. {
  1870. var list = await _aiOrderVisitDetailRepository.Queryable().Includes(x => x.OrderVisit).Where(x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime && x.OrderVisit.VisitState == EVisitState.Visited).ToListAsync();
  1871. return new QueryAiVisitStatisticsResp()
  1872. {
  1873. AiVisitCount = list.Count,
  1874. AiVisitSuccessCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == true).Count(), // SqlFunc.AggregateSum(SqlFunc.IIF(x.OrderVisit.IsEffectiveAiVisit == true, 1, 0)),
  1875. AiVisitArtificialReviewCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false).Count(),
  1876. AiVisitCallReviewCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false && !string.IsNullOrEmpty(x.OrderVisit.CallId)).Count(),
  1877. AiVisitHandReviewCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false && string.IsNullOrEmpty(x.OrderVisit.CallId)).Count()
  1878. };
  1879. }
  1880. /// <summary>
  1881. /// 智能回访有效性分析
  1882. /// </summary>
  1883. /// <param name="dto"></param>
  1884. /// <returns></returns>
  1885. public async Task<QueryAiVisitEffectiveAnalysisResp> QueryAiVisitEffectiveAnalysis(QueryAiVisitStatisticsRequest dto)
  1886. {
  1887. var list = await _aiOrderVisitDetailRepository.Queryable().Includes(x => x.OrderVisit).Where(x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime && x.OrderVisit.VisitState == EVisitState.Visited).ToListAsync();
  1888. return new QueryAiVisitEffectiveAnalysisResp()
  1889. {
  1890. AiVisitCount = list.Count,
  1891. AiVisitSuccessCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == true).Count(),
  1892. AiVisitCallTwoFailCount = list.Where(x => x.CallTimes >= 1 && x.AiIsContact == null && x.AiVolved == null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults?.Key == null)).Count(),
  1893. AiVisitHaveOneAnswerCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false &&
  1894. (x.AiIsContact != null && x.AiVolved == null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults.Key == null)) ||
  1895. (x.AiIsContact == null && x.AiVolved != null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults?.Key == null)) ||
  1896. (x.AiIsContact == null && x.AiVolved == null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null))).Count(), //只有一个答案
  1897. AiVisitHaveTwoAnswerCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false &&
  1898. (x.AiIsContact != null && x.AiVolved != null && (x.AiOrgProcessingResults == null || x.AiOrgProcessingResults?.Key == null)) ||
  1899. (x.AiIsContact != null && x.AiVolved == null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null)) ||
  1900. (x.AiIsContact == null && x.AiVolved != null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null))).Count(),//只有两个答案
  1901. AiVisitHaveThreeAnswerCount = list.Where(x => x.OrderVisit.IsEffectiveAiVisit == false && x.AiIsContact != null && x.AiVolved != null && (x.AiOrgProcessingResults != null || x.AiOrgProcessingResults?.Key != null)).Count()//有三个答案
  1902. };
  1903. }
  1904. }
  1905. public class OrderScreenRepository : BaseRepositoryWorkflow<OrderScreen>, IOrderScreenRepository, IScopeDependency
  1906. {
  1907. public OrderScreenRepository(ISugarUnitOfWork<HotlineDbContext> uow, IDataPermissionFilterBuilder dataPermissionFilterBuilder) : base(uow, dataPermissionFilterBuilder)
  1908. {
  1909. }
  1910. }
  1911. public class OrderTerminateRepository : BaseRepositoryWorkflow<OrderTerminate>, IOrderTerminateRepository, IScopeDependency
  1912. {
  1913. public OrderTerminateRepository(ISugarUnitOfWork<HotlineDbContext> uow, IDataPermissionFilterBuilder dataPermissionFilterBuilder) : base(uow, dataPermissionFilterBuilder)
  1914. {
  1915. }
  1916. }
  1917. public class OrderDelayRepository : BaseRepositoryWorkflow<OrderDelay>, IOrderDelayRepository, IScopeDependency
  1918. {
  1919. public OrderDelayRepository(ISugarUnitOfWork<HotlineDbContext> uow, IDataPermissionFilterBuilder dataPermissionFilterBuilder) : base(uow, dataPermissionFilterBuilder)
  1920. {
  1921. }
  1922. }
  1923. }