AiOrderVisitDetail.cs 2.7 KB

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  1. using Hotline.Share.Dtos;
  2. using Hotline.Share.Enums.Ai;
  3. using Hotline.Share.Enums.Order;
  4. using Oracle.ManagedDataAccess.Types;
  5. using SqlSugar;
  6. using System;
  7. using System.Collections.Generic;
  8. using System.Linq;
  9. using System.Text;
  10. using System.Threading.Tasks;
  11. using XF.Domain.Repository;
  12. namespace Hotline.Orders
  13. {
  14. public class AiOrderVisitDetail : CreationEntity
  15. {
  16. /// <summary>
  17. /// 主表ID
  18. /// </summary>
  19. public string AiOrderVisitId { get; set; }
  20. /// <summary>
  21. /// 工单ID
  22. /// </summary>
  23. public string OrderId { get; set; }
  24. /// <summary>
  25. /// 工单
  26. /// </summary>
  27. [Navigate(NavigateType.OneToOne, nameof(OrderId))]
  28. public Order Order { get; set; }
  29. /// <summary>
  30. /// 工单回访主表ID
  31. /// </summary>
  32. public string OrderVisitId { get; set; }
  33. /// <summary>
  34. /// 工单
  35. /// </summary>
  36. [Navigate(NavigateType.OneToOne, nameof(OrderVisitId))]
  37. public OrderVisit OrderVisit { get; set; }
  38. /// <summary>
  39. /// 外呼电话
  40. /// </summary>
  41. public string OuterNo { get; set; }
  42. public EAiOrderVisitState AiOrderVisitState { get;set;}
  43. /// <summary>
  44. /// 智能回访时间
  45. /// </summary>
  46. public DateTime? AiVisitTime { get; set; }
  47. /// <summary>
  48. /// 是否成功
  49. /// </summary>
  50. public bool? IsSuccess { get; set; }
  51. /// <summary>
  52. /// 批此上传成功后任务ID
  53. /// </summary>
  54. public string? TaskUid { get; set; }
  55. /// <summary>
  56. /// 话务员评价(话务评价)
  57. /// </summary>
  58. public ESeatEvaluate? AiSeatEvaluate { get; set; }
  59. /// <summary>
  60. /// 话务员不满意原因
  61. /// </summary>
  62. public string? AiSeatNoSatisfiedReason { get; set; }
  63. /// <summary>
  64. /// 是否联系
  65. /// </summary>
  66. public bool? AiIsContact { get; set; }
  67. /// <summary>
  68. /// 处理结果
  69. /// </summary>
  70. public bool? AiVolved { get; set; }
  71. /// <summary>
  72. /// 未处理内容
  73. /// </summary>
  74. public string? AiVolveConent { get; set; }
  75. /// <summary>
  76. /// 部门办件结果
  77. /// </summary>
  78. [SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true)]
  79. public Kv? AiOrgProcessingResults { get; set; }
  80. /// <summary>
  81. /// 不满意原因
  82. /// </summary>
  83. public string? AiOrgNoSatisfiedReason { get; set; }
  84. /// <summary>
  85. /// 重呼次数
  86. /// </summary>
  87. [SugarColumn(DefaultValue = "0")]
  88. public int CallTimes { get; set; }
  89. }
  90. }