OrderApplication.cs 245 KB

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  1. using DocumentFormat.OpenXml.Drawing;
  2. using DotNetCore.CAP;
  3. using Hotline.Application.Quality;
  4. using Hotline.Authentications;
  5. using Hotline.Caching.Interfaces;
  6. using Hotline.Configurations;
  7. using Hotline.EventBus;
  8. using Hotline.File;
  9. using Hotline.FlowEngine.WorkflowModules;
  10. using Hotline.FlowEngine.Workflows;
  11. using Hotline.Orders;
  12. using Hotline.Orders.Notifications;
  13. using Hotline.OrderTranspond;
  14. using Hotline.Push.Notifies;
  15. using Hotline.Repository.SqlSugar.Extensions;
  16. using Hotline.Repository.SqlSugar.Ts;
  17. using Hotline.Schedulings;
  18. using Hotline.SeedData;
  19. using Hotline.Settings;
  20. using Hotline.Settings.Hotspots;
  21. using Hotline.Settings.TimeLimitDomain;
  22. using Hotline.Share.Dtos.DataSharing.PusherHotlineDto;
  23. using Hotline.Share.Dtos.File;
  24. using Hotline.Share.Dtos.FlowEngine;
  25. using Hotline.Share.Dtos.Order;
  26. using Hotline.Share.Dtos.Order.Publish;
  27. using Hotline.Share.Dtos.Push;
  28. using Hotline.Share.Dtos.Settings;
  29. using Hotline.Share.Enums.FlowEngine;
  30. using Hotline.Share.Enums.Order;
  31. using Hotline.Share.Enums.Push;
  32. using Hotline.Share.Enums.Quality;
  33. using Hotline.Share.Enums.Settings;
  34. using Hotline.Share.Mq;
  35. using Hotline.Share.Requests;
  36. using Hotline.Statistics;
  37. using Hotline.Tools;
  38. using Hotline.Users;
  39. using Mapster;
  40. using MapsterMapper;
  41. using MediatR;
  42. using Microsoft.Extensions.Options;
  43. using PanGu;
  44. using SqlSugar;
  45. using System.Data;
  46. using System.Dynamic;
  47. using XF.Domain.Authentications;
  48. using XF.Domain.Dependency;
  49. using XF.Domain.Entities;
  50. using XF.Domain.Exceptions;
  51. using XF.Domain.Repository;
  52. using XF.Utility.EnumExtensions;
  53. using WordInfo = PanGu.WordInfo;
  54. namespace Hotline.Application.Orders;
  55. public class OrderApplication : IOrderApplication, IScopeDependency
  56. {
  57. private readonly IMediator _mediator;
  58. private readonly IRepository<TranspondCityRawData> _transpondCityRawDataRepository;
  59. private readonly Publisher _publisher;
  60. private readonly ISessionContextProvider _sessionContextProvider;
  61. private readonly ISystemDicDataCacheManager _sysDicDataCacheManager;
  62. private readonly IOptionsSnapshot<AppConfiguration> _appOptions;
  63. private readonly IRepository<OrderVisitDetail> _orderVisitedDetailRepository;
  64. private readonly IOrderDomainService _orderDomainService;
  65. private readonly IWorkflowDomainService _workflowDomainService;
  66. private readonly ISessionContext _sessionContext;
  67. private readonly IOrderRepository _orderRepository;
  68. //private readonly ITimeLimitDomainService _timeLimitDomainService;
  69. private readonly IMapper _mapper;
  70. private readonly ISystemSettingCacheManager _systemSettingCacheManager;
  71. private readonly IRepository<OrderWord> _orderWrodRepository;
  72. private readonly IRepositoryTextSearch<OrderTs> _repositoryts;
  73. private readonly IFileRepository _fileRepository;
  74. private readonly IRepository<OrderVisit> _orderVisitRepository;
  75. private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
  76. private readonly IQualityApplication _qualityApplication;
  77. private readonly ICapPublisher _capPublisher;
  78. private readonly IRepository<SystemOrganize> _systemOrganizeRepository;
  79. private readonly IRepository<WorkflowCountersign> _workflowCountersignRepository;
  80. private readonly IRepository<OrderSpecialDetail> _orderSpecialDetailRepository;
  81. private readonly IRepository<SystemArea> _systemAreaRepository;
  82. private readonly IRepository<Hotspot> _hotspotRepository;
  83. private readonly IRepository<WorkflowStep> _workflowStepRepository;
  84. private readonly IRepository<WorkflowTrace> _workflowTraceRepository;
  85. private readonly IRepository<SystemDicData> _systemDicDataRepository;
  86. private readonly IRepository<OrderPublish> _orderPublishRepository;
  87. private readonly IOrderScreenRepository _orderScreenRepository;
  88. private readonly IRepository<OrderSendBackAudit> _orderSendBackAuditRepository;
  89. private readonly ICalcExpireTime _expireTime;
  90. private readonly IRepository<OrderObserve> _orderObserveRepository;
  91. private readonly IOrderTerminateRepository _orderTerminateRepository;
  92. private readonly IRepository<OrderPublishHistory> _orderPublishHistoryRepository;
  93. private readonly IOrderDelayRepository _orderDelayRepository;
  94. private readonly IRepository<OrderSecondaryHandling> _orderSecondaryHandlingRepository;
  95. private readonly IRepository<SchedulingUser> _schedulingUserRepository;
  96. private readonly IRepository<StatisticsHotspotSatisfied> _statisticsHotspotSatisfiedRepository;
  97. private readonly IRepository<StatisticsDepartSatisfied> _statisticsDepartSatisfiedRepository;
  98. public OrderApplication(
  99. IOrderDomainService orderDomainService,
  100. IOrderRepository orderRepository,
  101. IWorkflowDomainService workflowDomainService,
  102. //ITimeLimitDomainService timeLimitDomainService,
  103. ISystemSettingCacheManager systemSettingCacheManager,
  104. IMapper mapper,
  105. IRepository<OrderWord> orderWrodRepository,
  106. IRepositoryTextSearch<OrderTs> repositoryts,
  107. IFileRepository fileRepository,
  108. ISessionContext sessionContext,
  109. IRepository<OrderVisit> orderVisitRepository,
  110. IRepository<OrderVisitDetail> orderVisitDetailRepository,
  111. IQualityApplication qualityApplication,
  112. ICapPublisher capPublisher,
  113. IRepository<SystemOrganize> systemOrganizeRepository,
  114. IRepository<WorkflowCountersign> workflowCountersignRepository,
  115. IRepository<OrderSpecialDetail> orderSpecialDetailRepository,
  116. IRepository<SystemArea> systemAreaRepository,
  117. IRepository<Hotspot> hotspotRepository,
  118. IRepository<WorkflowStep> workflowStepRepository,
  119. IRepository<SystemDicData> systemDicDataRepository,
  120. IRepository<WorkflowTrace> workflowTraceRepository,
  121. IRepository<OrderPublish> orderPublishRepository,
  122. IOrderScreenRepository orderScreenRepository,
  123. IRepository<OrderSendBackAudit> orderSendBackAuditRepository,
  124. ICalcExpireTime expireTime,
  125. IMediator mediator,
  126. IRepository<OrderVisitDetail> orderVisitedDetailRepository,
  127. IOptionsSnapshot<AppConfiguration> appOptions,
  128. ISystemDicDataCacheManager sysDicDataCacheManager,
  129. Publisher publisher,
  130. ISessionContextProvider sessionContextProvider,
  131. IRepository<TranspondCityRawData> transpondCityRawDataRepository,
  132. IRepository<OrderObserve> orderObserveRepository,
  133. IOrderTerminateRepository orderTerminateRepository,
  134. IRepository<OrderPublishHistory> orderPublishHistoryRepository,
  135. IRepository<OrderSecondaryHandling> orderSecondaryHandlingRepository,
  136. IRepository<SchedulingUser> schedulingUserRepository,
  137. IRepository<StatisticsHotspotSatisfied> statisticsHotspotSatisfiedRepository,
  138. IRepository<StatisticsDepartSatisfied> statisticsDepartSatisfiedRepository,
  139. IOrderDelayRepository orderDelayRepository)
  140. {
  141. _orderDomainService = orderDomainService;
  142. _workflowDomainService = workflowDomainService;
  143. _orderRepository = orderRepository;
  144. //_timeLimitDomainService = timeLimitDomainService;
  145. _mapper = mapper;
  146. _systemSettingCacheManager = systemSettingCacheManager;
  147. _orderWrodRepository = orderWrodRepository;
  148. _repositoryts = repositoryts;
  149. _fileRepository = fileRepository;
  150. _orderVisitRepository = orderVisitRepository;
  151. _orderVisitDetailRepository = orderVisitDetailRepository;
  152. _qualityApplication = qualityApplication;
  153. _capPublisher = capPublisher;
  154. _systemOrganizeRepository = systemOrganizeRepository;
  155. _workflowCountersignRepository = workflowCountersignRepository;
  156. _orderSpecialDetailRepository = orderSpecialDetailRepository;
  157. _systemAreaRepository = systemAreaRepository;
  158. _hotspotRepository = hotspotRepository;
  159. _workflowStepRepository = workflowStepRepository;
  160. _systemDicDataRepository = systemDicDataRepository;
  161. _workflowTraceRepository = workflowTraceRepository;
  162. _orderScreenRepository = orderScreenRepository;
  163. _orderPublishRepository = orderPublishRepository;
  164. _orderSendBackAuditRepository = orderSendBackAuditRepository;
  165. _expireTime = expireTime;
  166. _mediator = mediator;
  167. _orderVisitedDetailRepository = orderVisitedDetailRepository;
  168. _appOptions = appOptions;
  169. _sysDicDataCacheManager = sysDicDataCacheManager;
  170. _publisher = publisher;
  171. _sessionContextProvider = sessionContextProvider;
  172. _transpondCityRawDataRepository = transpondCityRawDataRepository;
  173. _orderObserveRepository = orderObserveRepository;
  174. _orderTerminateRepository = orderTerminateRepository;
  175. _orderPublishHistoryRepository = orderPublishHistoryRepository;
  176. _sessionContext = sessionContext;
  177. _orderDelayRepository = orderDelayRepository;
  178. _orderSecondaryHandlingRepository = orderSecondaryHandlingRepository;
  179. _schedulingUserRepository = schedulingUserRepository;
  180. _statisticsHotspotSatisfiedRepository = statisticsHotspotSatisfiedRepository;
  181. _statisticsDepartSatisfiedRepository = statisticsDepartSatisfiedRepository;
  182. }
  183. /// <summary>
  184. /// 更新工单办理期满时间(延期调用,其他不调用)
  185. /// 1.更新工单 2.更新流程 3.推送省平台
  186. /// </summary>
  187. /// <returns></returns>
  188. public async Task DelayOrderExpiredTimeAsync(string orderId, int timeCount, ETimeType timeType, bool IsProDelay,
  189. CancellationToken cancellationToken)
  190. {
  191. var order = await _orderDomainService.GetOrderAsync(orderId, cancellationToken: cancellationToken);
  192. var expiredTimeBase = DateTime.Now;
  193. if (_appOptions.Value.IsZiGong)
  194. {
  195. expiredTimeBase = order.ExpiredTime.Value;
  196. }
  197. var startTime = DateTime.Now;
  198. if (order.StartTime.HasValue)
  199. {
  200. startTime = order.StartTime.Value;
  201. }
  202. var expiredTimeConfig =
  203. // _timeLimitDomainService.CalcEndTime(DateTime.Now, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  204. await _expireTime.CalcEndTime(expiredTimeBase, startTime, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  205. order.TimeLimit = expiredTimeConfig.TimeText;
  206. order.TimeLimitCount = expiredTimeConfig.Count;
  207. order.TimeLimitUnit = expiredTimeConfig.TimeType;
  208. order.ExpiredTime = expiredTimeConfig.ExpiredTime;
  209. order.NearlyExpiredTime = expiredTimeConfig.NearlyExpiredTime;
  210. order.NearlyExpiredTimeOne = expiredTimeConfig.NearlyExpiredTimeOne;
  211. //TODO发送短信即将超期
  212. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  213. if (IsProDelay)
  214. {
  215. order.ExpiredTimeProvince = expiredTimeConfig.ExpiredTime;
  216. }
  217. //if (string.IsNullOrEmpty(order.WorkflowId))
  218. // throw new UserFriendlyException("该工单流程id异常");
  219. //var workflow = await _workflowDomainService.GetWorkflowAsync(order.WorkflowId, cancellationToken: cancellationToken);
  220. //await _workflowDomainService.UpdateExpiredTimeAsync(workflow, expiredTimeConfig.ExpiredTime,
  221. // expiredTimeConfig.TimeText, expiredTimeConfig.Count, expiredTimeConfig.TimeType, expiredTimeConfig.NearlyExpiredTime, cancellationToken);
  222. if (string.IsNullOrEmpty(order.WorkflowId))
  223. throw new UserFriendlyException("该工单流程id异常");
  224. await _workflowDomainService.UpdateUnhandleExpiredTimeAsync(order.WorkflowId, expiredTimeConfig.ExpiredTime, cancellationToken);
  225. await _orderRepository.UpdateAsync(order, cancellationToken);
  226. var orderDto = _mapper.Map<OrderDto>(order);
  227. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderExpiredTimeUpdate, orderDto,
  228. cancellationToken: cancellationToken);
  229. }
  230. // /// <summary>
  231. // /// 新增工单办理流程记录
  232. // /// </summary>
  233. // public async Task AddOrderTracesAsync(string orderId, ICollection<WorkflowTraceDto> traces, CancellationToken cancellationToken)
  234. // {
  235. // var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  236. // if (order is null)
  237. // throw new UserFriendlyException("工单不存在");
  238. // if (string.IsNullOrEmpty(order.WorkflowId))
  239. // throw new UserFriendlyException("工单未开启流程");
  240. // await _workflowDomainService.AddTracesAsync(order.WorkflowId, _mapper.Map<List<WorkflowTrace>>(traces),
  241. // cancellationToken);
  242. // }
  243. /// <summary>
  244. /// 撤销工单
  245. /// </summary>
  246. public async Task CancelOrderAsync(string orderId, string opinion, CancellationToken cancellationToken)
  247. {
  248. var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  249. if (order is null)
  250. throw new UserFriendlyException("工单不存在");
  251. if (!string.IsNullOrEmpty(order.WorkflowId))
  252. {
  253. //结束流程
  254. await _workflowDomainService.TerminateAsync(new TerminateDto
  255. {
  256. WorkflowId = order.WorkflowId,
  257. Opinion = opinion
  258. }, cancellationToken);
  259. }
  260. //归档工单
  261. var now = DateTime.Now;
  262. var handleDuration = order.StartTime.HasValue
  263. ? //_timeLimitDomainService.CalcWorkTime(
  264. await _expireTime.CalcWorkTime(
  265. order.StartTime.Value,
  266. now, order.ProcessType is EProcessType.Zhiban)
  267. : 0;
  268. var fileDuration = order.CenterToOrgTime.HasValue
  269. ? // _timeLimitDomainService.CalcWorkTime(
  270. await _expireTime.CalcWorkTime(
  271. order.CenterToOrgTime.Value,
  272. now, order.ProcessType is EProcessType.Zhiban)
  273. : 0;
  274. var allDuration = order.StartTime.HasValue
  275. ?
  276. //_timeLimitDomainService.CalcWorkTime(
  277. await _expireTime.CalcWorkTime(
  278. order.StartTime.Value, now,
  279. order.ProcessType is EProcessType.Zhiban)
  280. : 0;
  281. var creationTimeHandleDurationWorkday = order.ActualHandleTime.HasValue
  282. ?
  283. // _timeLimitDomainService.CalcWorkTime(
  284. await _expireTime.CalcWorkTime(
  285. order.CreationTime, now,
  286. order.ProcessType is EProcessType.Zhiban)
  287. : 0;
  288. var centerToOrgHandleDurationWorkday = order.ActualHandleTime.HasValue && order.CenterToOrgTime.HasValue
  289. ?
  290. // _timeLimitDomainService.CalcWorkTime(
  291. await _expireTime.CalcWorkTime(
  292. order.CenterToOrgTime.Value, now,
  293. order.ProcessType is EProcessType.Zhiban)
  294. : 0;
  295. creationTimeHandleDurationWorkday = creationTimeHandleDurationWorkday <= 0 ? 10 : creationTimeHandleDurationWorkday;
  296. centerToOrgHandleDurationWorkday = centerToOrgHandleDurationWorkday <= 0 ? 10 : centerToOrgHandleDurationWorkday;
  297. order.File(now, handleDuration, fileDuration, allDuration, creationTimeHandleDurationWorkday, centerToOrgHandleDurationWorkday);
  298. await _orderRepository.UpdateAsync(order, cancellationToken);
  299. }
  300. /// <summary>
  301. /// 工单即将超期列表(优化版本v1)
  302. /// </summary>
  303. /// <param name="dto"></param>
  304. /// <returns></returns>
  305. public ISugarQueryable<Order> GetAboutToExpireAsyncV1(AboutToExpireListDto dto)
  306. {
  307. DateTime? dateTime = DateTime.Now;
  308. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  309. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  310. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  311. var query = _orderRepository.Queryable();
  312. if (IsCenter == true)
  313. query = _orderRepository.Queryable(canView: !IsCenter);
  314. return query
  315. .Includes(d => d.OrderDelays)
  316. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  317. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  318. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  319. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  320. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  321. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  322. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  323. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  324. .Any())
  325. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  326. .Where(step => step.ExternalId == d.Id &&
  327. step.Status != EWorkflowStepStatus.Handled &&
  328. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  329. .Any())
  330. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  331. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No!))
  332. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title!))
  333. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  334. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  335. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  336. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  337. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  338. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  339. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.HotspotName))
  340. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  341. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  342. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  343. //&& stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value
  344. //.Where(d => d.ExpiredTime != null &&
  345. // d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited && stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value)
  346. .Where(d => d.Status < EOrderStatus.Filed && dateTime > d.NearlyExpiredTime && dateTime < d.ExpiredTime)
  347. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, x => x.No, OrderByType.Asc) //工单编号升序
  348. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, x => x.No, OrderByType.Desc) //工单编号降序
  349. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, x => x.IsProvince, OrderByType.Asc)//是否省工单升序
  350. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, x => x.IsProvince, OrderByType.Desc)//是否省工单降序
  351. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, x => x.CurrentStepName, OrderByType.Asc)//当前节点升序
  352. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, x => x.CurrentStepName, OrderByType.Desc)//当前节点降序
  353. .OrderByIF(dto is { SortField: "delayText", SortRule: 0 }, x => x.OrderDelays.Count, OrderByType.Asc) //是否延期升序
  354. .OrderByIF(dto is { SortField: "delayText", SortRule: 1 }, x => x.OrderDelays.Count, OrderByType.Desc) //是否延期升序
  355. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, x => x.Status, OrderByType.Asc) //工单状态升序
  356. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, x => x.Status, OrderByType.Desc) //工单状态升序
  357. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  358. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  359. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  360. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc) //期满时间降序
  361. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, x => x.ActualHandleOrgName, OrderByType.Asc)// 接办部门升序
  362. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, x => x.ActualHandleOrgName, OrderByType.Desc)// 接办部门降序
  363. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, x => x.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  364. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, x => x.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  365. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, x => x.CounterSignType, OrderByType.Asc) //是否会签升序
  366. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, x => x.CounterSignType, OrderByType.Desc) //是否会签降序
  367. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, x => x.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  368. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, x => x.OrgLevelOneName, OrderByType.Desc)//一级部门降序
  369. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, x => x.HotspotId, OrderByType.Asc) //热点升序
  370. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, x => x.HotspotId, OrderByType.Desc) //热点降序
  371. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, x => x.AcceptorName, OrderByType.Asc)// 受理人升序
  372. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, x => x.AcceptorName, OrderByType.Desc);// 受理人升序
  373. }
  374. /// <summary>
  375. /// 即将超期列表
  376. /// </summary>
  377. /// <param name="dto"></param>
  378. /// <param name="cancellationToken"></param>
  379. /// <returns></returns>
  380. public ISugarQueryable<Order> GetAboutToExpireAsync(AboutToExpireListDto dto)
  381. {
  382. //var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  383. //var value = setting?.SettingValue[0];
  384. //value = string.IsNullOrEmpty(value) ? "0" : value;
  385. //DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  386. //stTime = _timeLimitDomainService.WorkDay(stTime);
  387. //DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  388. DateTime? dateTime = DateTime.Now;
  389. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  390. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  391. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  392. //var query = _orderRepository.Queryable();
  393. //if (IsCenter == true)
  394. // query = _orderRepository.Queryable(canView: !IsCenter);
  395. //return query.Includes(d => d.OrderDelays)
  396. return _orderRepository.Queryable(canView: !IsCenter)
  397. .Includes(d => d.OrderDelays)
  398. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  399. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  400. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  401. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  402. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  403. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  404. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  405. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  406. .Any())
  407. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  408. .Where(step => step.ExternalId == d.Id &&
  409. step.Status != EWorkflowStepStatus.Handled &&
  410. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  411. .Any())
  412. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  413. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No!))
  414. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title!))
  415. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  416. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  417. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  418. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  419. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  420. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  421. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.HotspotName))
  422. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  423. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  424. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  425. //&& stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value
  426. //.Where(d => d.ExpiredTime != null &&
  427. // d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited && stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value)
  428. .Where(d => d.Status < EOrderStatus.Filed && dateTime > d.NearlyExpiredTime && dateTime < d.ExpiredTime)
  429. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, x => x.No, OrderByType.Asc) //工单编号升序
  430. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, x => x.No, OrderByType.Desc) //工单编号降序
  431. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, x => x.IsProvince, OrderByType.Asc)//是否省工单升序
  432. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, x => x.IsProvince, OrderByType.Desc)//是否省工单降序
  433. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, x => x.CurrentStepName, OrderByType.Asc)//当前节点升序
  434. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, x => x.CurrentStepName, OrderByType.Desc)//当前节点降序
  435. .OrderByIF(dto is { SortField: "delayText", SortRule: 0 }, x => x.OrderDelays.Count, OrderByType.Asc) //是否延期升序
  436. .OrderByIF(dto is { SortField: "delayText", SortRule: 1 }, x => x.OrderDelays.Count, OrderByType.Desc) //是否延期升序
  437. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, x => x.Status, OrderByType.Asc) //工单状态升序
  438. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, x => x.Status, OrderByType.Desc) //工单状态升序
  439. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  440. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  441. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  442. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc) //期满时间降序
  443. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, x => x.ActualHandleOrgName, OrderByType.Asc)// 接办部门升序
  444. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, x => x.ActualHandleOrgName, OrderByType.Desc)// 接办部门降序
  445. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, x => x.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  446. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, x => x.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  447. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, x => x.CounterSignType, OrderByType.Asc) //是否会签升序
  448. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, x => x.CounterSignType, OrderByType.Desc) //是否会签降序
  449. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, x => x.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  450. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, x => x.OrgLevelOneName, OrderByType.Desc)//一级部门降序
  451. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, x => x.HotspotId, OrderByType.Asc) //热点升序
  452. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, x => x.HotspotId, OrderByType.Desc) //热点降序
  453. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, x => x.AcceptorName, OrderByType.Asc)// 受理人升序
  454. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, x => x.AcceptorName, OrderByType.Desc);// 受理人升序
  455. }
  456. // /// <summary>
  457. // /// 即将超期节点列表
  458. // /// </summary>
  459. // /// <param name="dto"></param>
  460. // /// <param name="cancellationToken"></param>
  461. // /// <returns></returns>
  462. //public async Task<PagedDto<WorkflowOrderDto>> GetAboutToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  463. //{
  464. // var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  465. // var value = setting?.SettingValue[0];
  466. // value = string.IsNullOrEmpty(value) ? "0" : value;
  467. // DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  468. // stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  469. // DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  470. // RefAsync<int> total = 0;
  471. // var items = await Db.Queryable<Workflow>()
  472. // .LeftJoin<Order>((x, o) => x.ExternalId == o.Id)
  473. // .Where(x => x.ModuleCode == "OrderHandle")
  474. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  475. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  476. // .Where((x, o) => (int)x.Status < 20 && stTime >= x.ExpiredTime && stTime2 <= x.ExpiredTime)
  477. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  478. // .OrderByDescending(x => x.CreationTime)
  479. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  480. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  481. //}
  482. /// <summary>
  483. /// 已超期列表
  484. /// </summary>
  485. /// <param name="dto"></param>
  486. /// <param name="cancellationToken"></param>
  487. /// <returns></returns>
  488. public ISugarQueryable<Order> GetToExpireAsync(AboutToExpireListDto dto)
  489. {
  490. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  491. DateTime stTime = _expireTime.WorkDay(DateTime.Now).GetAwaiter().GetResult();
  492. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  493. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  494. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  495. return _orderRepository.Queryable(canView: false).Includes(d => d.OrderDelays)
  496. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  497. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  498. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  499. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  500. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  501. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  502. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  503. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  504. .Any())
  505. // .WhereIF(orgLevel == 2 || orgLevel == 1, d => d.ActualHandleOrgCode.StartsWith(orgCode))
  506. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  507. .Where(step => step.ExternalId == d.Id &&
  508. step.Status != EWorkflowStepStatus.Handled &&
  509. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  510. .Any())
  511. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  512. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  513. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No.Contains(dto.No))
  514. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title!))
  515. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  516. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  517. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  518. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  519. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  520. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  521. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.HotspotName))
  522. .WhereIF(dto.FiledTimeStart.HasValue, d => d.FiledTime >= dto.FiledTimeStart)//办结时间开始
  523. .WhereIF(dto.FiledTimeEnd.HasValue, d => d.FiledTime <= dto.FiledTimeEnd)//办结时间结束
  524. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  525. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  526. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  527. .Where(d => d.Status < EOrderStatus.Filed)
  528. .Where(d => d.ExpiredTime != null &&
  529. (((d.Status == EOrderStatus.Filed || d.Status == EOrderStatus.Published || d.Status == EOrderStatus.Visited) &&
  530. d.FiledTime >= d.ExpiredTime) ||
  531. ((d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited) &&
  532. stTime >= d.ExpiredTime.Value)))
  533. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  534. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  535. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  536. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc); //期满时间降序
  537. }
  538. // /// <summary>
  539. // /// 已超期节点列表
  540. // /// </summary>
  541. // /// <param name="dto"></param>
  542. // /// <param name="cancellationToken"></param>
  543. // /// <returns></returns>
  544. // public async Task<PagedDto<WorkflowOrderDto>> GetToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  545. // {
  546. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  547. //RefAsync<int> total = 0;
  548. //var items= await Db.Queryable<Workflow>()
  549. // .LeftJoin<Order>((x,o)=>x.ExternalId == o.Id)
  550. // .Where(x => x.ModuleCode == "OrderHandle")
  551. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  552. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  553. // .Where((x,o) => (((int)x.Status >= 20 && x.EndTime >= x.ExpiredTime) || ((int)x.Status < 20 && stTime >= x.ExpiredTime)))
  554. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  555. // .OrderByDescending(x => x.CreationTime)
  556. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  557. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  558. // }
  559. /// <summary>
  560. /// 工单关键字分词
  561. /// </summary>
  562. /// <param name="inputStr"></param>
  563. /// <returns></returns>
  564. public async Task OrderParticiple(string inputStr, string orderId, DateTime time, CancellationToken cancellationToken)
  565. {
  566. var seg = new Segment();
  567. ICollection<WordInfo> splitWords = seg.DoSegment(inputStr);
  568. var words = new List<string>();
  569. for (int i = 0; i < splitWords.Count; i++)
  570. {
  571. var word = splitWords.ElementAt(i);
  572. if (word is { WordType: WordType.SimplifiedChinese, Word.Length: > 1 })
  573. words.Add(splitWords.ElementAt(i).Word);
  574. }
  575. if (words.Any())
  576. {
  577. var vector = await _repositoryts.SearchAsync(orderId, cancellationToken);
  578. if (vector != null && vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, words, cancellationToken);
  579. else await _repositoryts.AddVectorAsync(orderId, time, words, cancellationToken);
  580. }
  581. // 结巴分词
  582. //var segmenter = new JiebaSegmenter();
  583. //var segments1 = segmenter.Cut(inputStr, cutAll: true);
  584. //var b = segments1;
  585. //var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("普通标签")).Select(x => x.Tag).ToListAsync(cancellationToken);
  586. //var res = new List<string>();
  587. //if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  588. //var participles = await _orderWrodRepository.Queryable().In(x => x.Tag, res).ToListAsync(cancellationToken);
  589. //if (participles.Any())
  590. //{
  591. // //关键词
  592. // var tags = participles.Select(x => x.Tag).ToList();
  593. // var tagsStr = string.Join(",", tags);
  594. // await _orderRepository.Updateable().SetColumns(x => x.TagNames == tagsStr).Where(x => x.Id == orderId).ExecuteCommandAsync(cancellationToken);
  595. // List<string> synonyms = participles.Select(x => x.Synonym).ToList();
  596. // if (synonyms.Any())
  597. // {
  598. // var synonymsStr = string.Join(",", synonyms);
  599. // synonyms = synonymsStr.Split(",").Distinct().ToList();
  600. // tags.AddRange(synonyms);
  601. // }
  602. // var vector = await _orderRepository.Queryable().Where(x => x.Id == orderId).ToListAsync(cancellationToken);
  603. // if (vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, tags, cancellationToken);
  604. // else await _repositoryts.AddVectorAsync(orderId, DateTime.Now, tags, cancellationToken);
  605. //}
  606. }
  607. public async Task OrderSensitiveParticiple(string inputStr, string orderId, CancellationToken cancellationToken)
  608. {
  609. var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("敏感标签")).Select(x => x.Tag)
  610. .ToListAsync(cancellationToken);
  611. var res = new List<string>();
  612. if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  613. if (res.Any())
  614. {
  615. var intersect = words.Intersect(res).ToList();
  616. await _orderRepository.Updateable().SetColumns(o => new Order() { Sensitive = intersect }).Where(o => o.Id == orderId)
  617. .ExecuteCommandAsync(cancellationToken);
  618. }
  619. }
  620. /// <summary>
  621. /// 接收外部平台工单
  622. /// </summary>
  623. public Task<AddOrderResponse> ReceiveOrderFromExternalAsync(AddOrderDto dto, CancellationToken cancellationToken)
  624. {
  625. switch (dto.Source)
  626. {
  627. case ESource.ProvinceStraight:
  628. SessionContextCreator.CreateSessionContext(_sessionContextProvider, "province");
  629. return ReceiveOrderFromProvinceAsync(dto, dto.Files, cancellationToken);
  630. case ESource.Police110:
  631. case ESource.CityDataExchangeLz:
  632. case ESource.CityDataExchangeYB:
  633. case ESource.CityDataExchangeZG:
  634. case ESource.CityDataExchangeNJ:
  635. case ESource.WebPortal:
  636. case ESource.ConvergenceMedia:
  637. case ESource.IYIBIN:
  638. case ESource.ZHYB:
  639. case ESource.ZZPT:
  640. case ESource.WLLZ:
  641. case ESource.YBS:
  642. case ESource.APP:
  643. case ESource.WeChat:
  644. case ESource.ZGGC:
  645. case ESource.ZGTFTB:
  646. return ReceiveOrderFromOtherPlatformAsync(dto, dto.Files, cancellationToken);
  647. case ESource.Hotline:
  648. case ESource.HotlineImport:
  649. default:
  650. throw new ArgumentOutOfRangeException();
  651. }
  652. }
  653. /// <summary>
  654. /// 接收外部平台修改工单附件
  655. /// </summary>
  656. public async Task UpdateOrderFilesAnonymousAsync(UpdateOrderFilesDto dto, CancellationToken cancellationToken)
  657. {
  658. if (string.IsNullOrEmpty(dto.Id) && string.IsNullOrEmpty(dto.OrderNo))
  659. throw new UserFriendlyException("工单外部编号不能为空");
  660. var order = await _orderRepository.Queryable()
  661. .FirstAsync(d => d.Id == dto.Id || d.No == dto.OrderNo, cancellationToken);
  662. if (order != null && dto.Files != null && dto.Files.Any())
  663. {
  664. order.FileJson = await _fileRepository.AddFileAsync(dto.Files, order.Id, "", cancellationToken);
  665. await _orderRepository.UpdateAsync(order, cancellationToken);
  666. }
  667. }
  668. /// <summary>
  669. /// 获取待发布列表
  670. /// </summary>
  671. /// <param name="dto"></param>
  672. /// <returns></returns>
  673. public ISugarQueryable<Order> GetPublishOrderList(QueryOrderPublishDto dto)
  674. {
  675. var query = _orderRepository.Queryable();
  676. if (_appOptions.Value.IsLuZhou)
  677. query = query.Includes(d => d.FwCallRecord);
  678. //.Includes(d => d.OrderPublish)
  679. return query.Where(x => x.Status == EOrderStatus.Filed)
  680. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword!))
  681. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No))
  682. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title))
  683. //.WhereIF(dto.PubState == EPubState.Pub, d => d.Status >= EOrderStatus.Published)
  684. //.WhereIF(dto.PubState == EPubState.NoPub, d => d.Status == EOrderStatus.Filed)
  685. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.SourceChannelCode == dto.Channel)
  686. .WhereIF(!string.IsNullOrEmpty(dto.OrderTag), d => d.OrderTagCode == dto.OrderTag!) //工单标签
  687. .WhereIF(!string.IsNullOrEmpty(dto.CenterToOrgHandlerName), d => d.CenterToOrgHandlerName.Contains(dto.CenterToOrgHandlerName)) //派单人
  688. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName.Contains(dto.NameOrNo) || d.AcceptorStaffNo.Contains(dto.NameOrNo)) //受理人/坐席
  689. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  690. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  691. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.Hotspot))
  692. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  693. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone == dto.FromPhone) //来电号码
  694. //.WhereIF(!string.IsNullOrEmpty(dto.PubMan),
  695. // d => d.AcceptorName.Contains(dto.PubMan!) || d.AcceptorStaffNo.Contains(dto.PubMan!))
  696. //.WhereIF(dto.PubRange == EPublicState.Pub, d => d.OrderPublish.PublishState)
  697. //.WhereIF(dto.PubRange == EPublicState.NoPub, d => !d.OrderPublish.PublishState)
  698. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, d => d.Source == ESource.ProvinceStraight)
  699. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, d => d.Source != ESource.ProvinceStraight)
  700. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.ProcessType == EProcessType.Zhiban)
  701. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.ProcessType == EProcessType.Jiaoban)
  702. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.FileOrgIsCenter == true)
  703. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.FileOrgIsCenter == false)
  704. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == true, d => d.CounterSignType != null)
  705. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == false, d => d.CounterSignType == null)
  706. .WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptType))
  707. .WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId))
  708. //.WhereIF(dto.Resolve.HasValue, d => d.OrderPublish.Resolve == dto.Resolve)
  709. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  710. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  711. .WhereIF(dto.FiledTimeStart.HasValue, d => d.FiledTime >= dto.FiledTimeStart)
  712. .WhereIF(dto.FiledTimeEnd.HasValue, d => d.FiledTime <= dto.FiledTimeEnd)
  713. .WhereIF(dto.ExpiredTimeProvinceStart.HasValue, d => d.ExpiredTimeProvince >= dto.ExpiredTimeProvinceStart)//省期满时间开始
  714. .WhereIF(dto.ExpiredTimeProvinceEnd.HasValue, d => d.ExpiredTimeProvince <= dto.ExpiredTimeProvinceEnd)//省期满时间结束
  715. .WhereIF(dto.Iszgzfw.HasValue && dto.Iszgzfw == true, d => d.ReceiveProvinceNo.StartsWith("ZGZFW"))
  716. .WhereIF(dto.Isgjzwfwpt.HasValue && dto.Isgjzwfwpt == true, d => d.ReceiveProvinceNo.StartsWith("GJZWFWPT"))
  717. .WhereIF(dto.QuerySelf.HasValue && dto.QuerySelf.Value, d => d.WaitForPublisherId == _sessionContext.RequiredUserId)
  718. .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
  719. .WhereIF(dto.IsOverTime == true,
  720. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  721. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //是 超期
  722. .WhereIF(dto.IsOverTime == false,
  723. d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) ||
  724. (d.ExpiredTime > d.ActualHandleTime && d.Status >= EOrderStatus.Filed))//否 超期
  725. .OrderByDescending(d => d.FiledTime);
  726. }
  727. public ISugarQueryable<OrderPublish> GetPublishedOrder(PublishedPagedRequest dto)
  728. {
  729. return _orderPublishRepository.Queryable()
  730. .Includes(x => x.Order)
  731. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Order.Title.StartsWith(dto.Keyword!))
  732. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No.Contains(dto.No!))
  733. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title.Contains(dto.Title!))
  734. .WhereIF(dto.CreationTimeStart.HasValue, d => d.Order.CreationTime >= dto.CreationTimeStart)
  735. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.Order.CreationTime <= dto.CreationTimeEnd)
  736. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order.FromPhone == dto.FromPhone) //来电号码
  737. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName),
  738. d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  739. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType) //受理类型
  740. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot))
  741. .WhereIF(!string.IsNullOrEmpty(dto.PublishName), d => d.CreatorName.Contains(dto.PublishName!))
  742. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo),
  743. d => d.Order.AcceptorName.Contains(dto.NameOrNo) || d.Order.AcceptorStaffNo.Contains(dto.NameOrNo)) //受理人/坐席
  744. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  745. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  746. .WhereIF(dto.Resolve.HasValue, x => x.Resolve == dto.Resolve)
  747. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.Order.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  748. .WhereIF(dto.IdentityType != null, d => d.Order.IdentityType == dto.IdentityType) //来电主体
  749. .WhereIF(dto.IsOverTime == true,
  750. d => (d.Order.ExpiredTime < DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  751. (d.Order.ExpiredTime < d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //是 超期
  752. .WhereIF(dto.IsOverTime == false,
  753. d => (d.Order.ExpiredTime > DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  754. (d.Order.ExpiredTime > d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //否 超期
  755. .OrderByDescending(d => d.CreationTime);
  756. }
  757. /// <summary>
  758. /// 发布量统计(按账号)
  759. /// </summary>
  760. /// <param name="dto"></param>
  761. /// <returns></returns>
  762. /// <exception cref="UserFriendlyException"></exception>
  763. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderAsync(QueryOrderPublishStatisticsDto dto, bool isFull)
  764. {
  765. var query = _orderRepository.Queryable()
  766. .Includes(order => order.OrderPublish)
  767. .LeftJoin<User>((order, user) => order.WaitForPublisherId == user.Id)
  768. .Where((order, user) => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime &&
  769. !string.IsNullOrEmpty(order.WaitForPublisherId))
  770. // .WhereIF(dto.ProcessType != null, (order, user) => order.ProcessType == dto.ProcessType)
  771. .WhereIF(dto.ProcessType != null && dto.ProcessType == EProcessType.Zhiban, (order, user) => order.FileOrgIsCenter == true)
  772. .WhereIF(dto.ProcessType != null && dto.ProcessType == EProcessType.Jiaoban, (order, user) => order.FileOrgIsCenter == false)
  773. .GroupBy((order, user) => new { order.WaitForPublisherId, user.Name })
  774. .Select((order, user) => new PublishedOrderStatisticsDto
  775. {
  776. Id = order.WaitForPublisherId,
  777. Name = user.Name,
  778. //TotalCount = SqlFunc.AggregateCount(order.Id),
  779. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  780. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  781. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  782. });
  783. var total = 0;
  784. var items = new List<PublishedOrderStatisticsDto>();
  785. if (isFull)
  786. {
  787. items = await query.ToListAsync();
  788. }
  789. else
  790. {
  791. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  792. }
  793. return (total, items);
  794. }
  795. /// <summary>
  796. /// 发布量统计(部门)
  797. /// </summary>
  798. /// <param name="dto"></param>
  799. /// <returns></returns>
  800. /// <exception cref="UserFriendlyException"></exception>
  801. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderDepartmentAsync(QueryOrderPublishStatisticsAllDto dto,
  802. bool isFull)
  803. {
  804. var total = 0;
  805. var items = new List<PublishedOrderStatisticsDto>();
  806. var query = _orderRepository.Queryable()
  807. .Includes(order => order.OrderPublish)
  808. .Where(order => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime && order.ActualHandleOrgName != null)
  809. .GroupBy(order => new { Name = order.ActualHandleOrgName, PublishTime = order.CreationTime.ToString("YYYY-MM-DD") })
  810. .Select(order => new PublishedOrderStatisticsDto
  811. {
  812. Name = order.ActualHandleOrgName,
  813. PublishTime = order.CreationTime.ToString("YYYY-MM-DD"),
  814. // TotalCount = SqlFunc.AggregateCount(order.Id),
  815. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  816. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  817. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  818. });
  819. if (isFull)
  820. {
  821. items = await query.ToListAsync();
  822. }
  823. else
  824. {
  825. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  826. }
  827. return (total, items);
  828. }
  829. /// <summary>
  830. /// 回访来源统计
  831. /// </summary>
  832. /// <param name="dto"></param>
  833. /// <returns></returns>
  834. /// <exception cref="NotImplementedException"></exception>
  835. public async Task<IList<OrderVisitSourceChannelDto>> QueryOrderVisitSourceChannelAsync(QueryOrderVisitSourceChannelDto dto)
  836. {
  837. var result = await _orderVisitRepository.Queryable()
  838. .LeftJoin<Order>((visit, order) => order.Id == visit.OrderId)
  839. .Where((visit, order) => visit.VisitTime >= dto.StartTime && visit.VisitTime <= dto.EndTime)
  840. .Where((visit, order) => visit.VisitState == EVisitState.Visited)
  841. .GroupBy((visit, order) => new { order.SourceChannel })
  842. .Select((visit, order) => new OrderVisitSourceChannelDto
  843. {
  844. Count = SqlFunc.AggregateCount(visit.OrderId),
  845. SourceChannel = order.SourceChannel
  846. })
  847. .ToListAsync();
  848. return result;
  849. }
  850. /// <summary>
  851. /// 工单回访
  852. /// </summary>
  853. /// <param name="dto"></param>
  854. /// <param name="cancellationToken"></param>
  855. /// <returns></returns>
  856. public async Task OrderVisitWeb(OrderVisitWebDto dto, CancellationToken cancellationToken)
  857. {
  858. var visit = await _orderVisitRepository.Queryable()
  859. .Includes(x => x.Order)
  860. .Includes(x => x.OrderVisitDetails)
  861. .FirstAsync(x => x.Id == dto.Id);
  862. if (visit != null)
  863. {
  864. var first = dto.OrderVisitDetailDto.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  865. if (first != null)
  866. {
  867. visit.NowEvaluate = first.OrgProcessingResults;
  868. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  869. }
  870. visit.VisitState = EVisitState.Visited;
  871. visit.VisitTime = dto.VisitTime;
  872. visit.VisitType = dto.VisitType;
  873. for (int i = 0; i < visit.OrderVisitDetails.Count; i++)
  874. {
  875. var detail = visit.OrderVisitDetails[i];
  876. var detaildto = dto.OrderVisitDetailDto.FirstOrDefault(x => x.Id == detail.Id);
  877. if (detaildto != null)
  878. {
  879. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  880. }
  881. }
  882. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  883. await _orderVisitDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  884. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  885. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  886. if (first != null)
  887. {
  888. //推省上
  889. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  890. new PublishVisitDto()
  891. {
  892. Order = orderDto,
  893. No = visit.No,
  894. VisitType = visit.VisitType,
  895. VisitName = visit.CreatorName,
  896. VisitTime = visit.VisitTime,
  897. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  898. AreaCode = visit.Order.AreaCode!,
  899. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  900. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  901. ClientGuid = ""
  902. }, cancellationToken: cancellationToken);
  903. }
  904. //写入质检
  905. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, orderDto.Id, visit.Id,
  906. cancellationToken);
  907. }
  908. }
  909. /// <summary>
  910. /// 保存工单办理时页面填写的数据
  911. /// </summary>
  912. /// <param name="dto"></param>
  913. /// <returns></returns>
  914. public async Task<Order> SaveOrderWorkflowInfo(NextWorkflowDto<OrderHandleFlowDto> dto, CancellationToken cancellationToken)
  915. {
  916. var order = await _orderRepository.Queryable().Includes(d => d.OrderExtension)
  917. .FirstAsync(d => d.Id == dto.Data.OrderId, cancellationToken)
  918. ?? throw UserFriendlyException.SameMessage("无效工单编号");
  919. if (await _orderSendBackAuditRepository.AnyAsync(x => x.OrderId == order.Id && x.State == ESendBackAuditState.Apply,
  920. cancellationToken))
  921. {
  922. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  923. }
  924. ExpiredTimeWithConfig? expiredTimeConfig = null;
  925. var settingBase = _systemSettingCacheManager.GetSetting(SettingConstants.CityBaseConfiguration)?.SettingValue[0];
  926. CityBaseConfiguration cityBase = System.Text.Json.JsonSerializer.Deserialize<CityBaseConfiguration>(settingBase);
  927. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId || d.Key == cityBase.CityProvinceAssign.OrgId))
  928. {
  929. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId) && order.OrderExtension is null)
  930. {
  931. throw UserFriendlyException.SameMessage("该工单不存在拓展信息,不能推送至全国12315平台!");
  932. }
  933. var startTime = order.CenterToOrgTime ?? DateTime.Now;
  934. TimeResult? timeResult;
  935. if (_appOptions.Value.IsLuZhou)
  936. {
  937. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.Day, 60, 80, 50);
  938. expiredTimeConfig = new ExpiredTimeWithConfig
  939. {
  940. Count = 60,
  941. TimeType = ETimeType.Day,
  942. TimeText = "60个自然日",
  943. ExpiredTime = timeResult.EndTime,
  944. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  945. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  946. };
  947. }
  948. else if (_appOptions.Value.IsZiGong)
  949. {
  950. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.WorkDay, 5, 80, 50);
  951. expiredTimeConfig = new ExpiredTimeWithConfig
  952. {
  953. Count = 5,
  954. TimeType = ETimeType.WorkDay,
  955. TimeText = "5个工作日",
  956. ExpiredTime = timeResult.EndTime,
  957. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  958. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  959. };
  960. }
  961. else if (_appOptions.Value.IsYiBin)
  962. {
  963. timeResult = await _expireTime.CalcEndTime(DateTime.Now, startTime, ETimeType.WorkDay, 45, 80, 50);
  964. expiredTimeConfig = new ExpiredTimeWithConfig
  965. {
  966. Count = 45,
  967. TimeType = ETimeType.WorkDay,
  968. TimeText = "45个工作日",
  969. ExpiredTime = timeResult.EndTime,
  970. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  971. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  972. };
  973. }
  974. else
  975. {
  976. throw new UserFriendlyException("暂不支持该方案");
  977. }
  978. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  979. order.CenterToOrg(
  980. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  981. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  982. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  983. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  984. canUpdateOrderSender);
  985. //TODO发送短信即将超期
  986. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  987. //自动延期订阅
  988. var enabled = _systemSettingCacheManager.GetSetting(SettingConstants.EnabledAutomaticDelay)?.SettingValue[0];
  989. if (bool.Parse(enabled))
  990. {
  991. await _capPublisher.PublishDelayAsync(
  992. expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1),
  993. EventNames.HotlineOrderAutomaticDelay,
  994. new PublishAutomaticDelayDto() { OrderId = order.Id },
  995. cancellationToken: cancellationToken);
  996. }
  997. }
  998. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToOrg)
  999. {
  1000. if (_appOptions.Value.IsLuZhou)
  1001. {
  1002. expiredTimeConfig = await _expireTime.CalcEndTime(DateTime.Now, DateTime.Now, new TimeConfig() { Count = dto.Data.TimeLimit, TimeType = dto.Data.TimeLimitUnit.Value }, order.AcceptTypeCode);
  1003. }
  1004. else
  1005. {
  1006. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  1007. }
  1008. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  1009. order.CenterToOrg(
  1010. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  1011. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  1012. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  1013. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  1014. canUpdateOrderSender);
  1015. //TODO发送短信即将超期
  1016. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  1017. //自动延期订阅
  1018. var enabled = _systemSettingCacheManager.GetSetting(SettingConstants.EnabledAutomaticDelay)?.SettingValue[0];
  1019. if (bool.Parse(enabled))
  1020. {
  1021. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  1022. new PublishAutomaticDelayDto() { OrderId = order.Id });
  1023. }
  1024. }
  1025. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToCenter)
  1026. {
  1027. if (_appOptions.Value.IsZiGong == false)
  1028. {
  1029. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  1030. order.CenterToCenter(expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  1031. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime, expiredTimeConfig.NearlyExpiredTime,
  1032. expiredTimeConfig.NearlyExpiredTimeOne);
  1033. //TODO发送短信即将超期
  1034. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  1035. //自动延期订阅
  1036. var enabled = _systemSettingCacheManager.GetSetting(SettingConstants.EnabledAutomaticDelay)?.SettingValue[0];
  1037. if (bool.Parse(enabled))
  1038. {
  1039. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  1040. new PublishAutomaticDelayDto() { OrderId = order.Id });
  1041. }
  1042. }
  1043. }
  1044. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToFile) //中心直接归档,中心意见为实际办理意见
  1045. {
  1046. order.CenterToOrgOpinion = dto.Workflow.Opinion;
  1047. await _orderRepository.UpdateAsync(order, cancellationToken);
  1048. }
  1049. if (dto.Data.LeaderSMSKey != null)
  1050. {
  1051. var dic = _sysDicDataCacheManager.LeaderSMS.First(m => m.Id == dto.Data.LeaderSMSKey);
  1052. _capPublisher.Publish(EventNames.HotlineLeaderSMS, new PublishLeaderSMSDto(order.Id, dic.DicDataName, dic.DicDataValue));
  1053. }
  1054. _mapper.Map(dto.Data, order);
  1055. if (expiredTimeConfig is not null)
  1056. _mapper.Map(expiredTimeConfig, order);
  1057. await _orderRepository.UpdateAsync(order, cancellationToken);
  1058. return order;
  1059. }
  1060. /// <summary>
  1061. /// 回访保存
  1062. /// 调用本方法前, 先调用 _callApplication.GetOrSetCallIdAsync 转换 CallId
  1063. /// </summary>
  1064. /// <param name="dto"></param>
  1065. /// <param name="cancellationToken"></param>
  1066. /// <returns></returns>
  1067. public async Task SaveOrderVisit(VisitDto dto, CancellationToken cancellationToken)
  1068. {
  1069. var visit = await _orderVisitRepository.Queryable()
  1070. .Includes(d => d.Order)
  1071. .Includes(d => d.OrderVisitDetails)
  1072. .FirstAsync(d => d.Id == dto.Id, cancellationToken);
  1073. if (visit is null)
  1074. throw UserFriendlyException.SameMessage("未知回访信息");
  1075. if (_appOptions.Value.IsYiBin && visit.VisitState == EVisitState.Visited)
  1076. throw UserFriendlyException.SameMessage("已回访,不能重复回访");
  1077. var first = dto.VisitDetails.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  1078. visit.IsPutThrough = dto.IsPutThrough;
  1079. visit.AgainState = dto.IsAgain ? EAgainState.NeedAgain : EAgainState.NoAgain;
  1080. visit.EmployeeId = _sessionContextProvider.SessionContext.UserId;
  1081. visit.CallId = dto.CallId;
  1082. if (first != null)
  1083. {
  1084. visit.NowEvaluate = first.OrgProcessingResults;
  1085. }
  1086. visit.VisitState = Share.Enums.Order.EVisitState.Visited;
  1087. visit.VisitTime = DateTime.Now;
  1088. if (!string.IsNullOrEmpty(visit.CallId))
  1089. {
  1090. visit.VisitType = EVisitType.CallVisit;
  1091. }
  1092. if (visit.VisitType is null)
  1093. {
  1094. visit.VisitType = EVisitType.ArtificialVisit;
  1095. }
  1096. if (first != null)
  1097. {
  1098. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  1099. }
  1100. visit.OrgJudge = dto.OrgJudge;
  1101. visit.SeatJudge = dto.SeatJudge;
  1102. if (visit.OrgJudge == true || visit.SeatJudge == true)
  1103. {
  1104. visit.JudgeState = EJudgeState.Judging;
  1105. }
  1106. for (int i = 0; i < visit.OrderVisitDetails.Count; i++)
  1107. {
  1108. var detail = visit.OrderVisitDetails[i];
  1109. var detaildto = dto.VisitDetails.FirstOrDefault(x => x.Id == detail.Id);
  1110. if (detaildto != null)
  1111. {
  1112. if (visit.Order.SourceChannelCode != "RGDH" && detaildto.VisitTarget == EVisitTarget.Seat)
  1113. {
  1114. detaildto.SeatEvaluate = ESeatEvaluate.DefaultSatisfied;
  1115. }
  1116. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  1117. //计算甄别提起时限
  1118. visit.OrderVisitDetails[i].ScreenByEndTime = (await _expireTime.CalcEndTime(DateTime.Now, DateTime.Now, ETimeType.WorkDay, 2, 0, 0)).EndTime;
  1119. }
  1120. }
  1121. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  1122. await _orderVisitedDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  1123. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  1124. //handle visit trace
  1125. //上面取得当前操作人,需求变动前暂时可以这样写
  1126. var visitor = new UserInfo(
  1127. _sessionContextProvider.SessionContext.UserId,
  1128. _sessionContextProvider.SessionContext.UserName,
  1129. _sessionContextProvider.SessionContext.OrgId,
  1130. _sessionContextProvider.SessionContext.OrgName);
  1131. await _workflowDomainService.HandleVisitTraceAsync(visit.Id, visitor, visit.VisitTime ?? DateTime.Now, cancellationToken);
  1132. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  1133. if (first != null)
  1134. {
  1135. //推省上
  1136. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  1137. new PublishVisitDto()
  1138. {
  1139. Order = orderDto,
  1140. No = visit.No,
  1141. VisitType = visit.VisitType,
  1142. VisitName = visit.CreatorName,
  1143. VisitTime = visit.VisitTime,
  1144. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  1145. AreaCode = visit.Order.AreaCode!,
  1146. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  1147. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  1148. ClientGuid = ""
  1149. }, cancellationToken: cancellationToken);
  1150. //推门户
  1151. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisitedWeb, new PublishVisitAllDto()
  1152. {
  1153. Id = visit.Id,
  1154. Order = orderDto,
  1155. OrderVisitDetails = _mapper.Map<List<VisitDetailDto>>(visit.OrderVisitDetails),
  1156. VisitName = _sessionContextProvider.SessionContext.UserName,
  1157. VisitTime = visit.VisitTime,
  1158. VisitType = visit.VisitType,
  1159. VisitState = visit.VisitState,
  1160. PublishTime = visit.PublishTime,
  1161. }, cancellationToken: cancellationToken);
  1162. }
  1163. if (first != null)
  1164. {
  1165. //写入质检
  1166. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, visit.Order.Id, visit.Id,
  1167. cancellationToken);
  1168. }
  1169. }
  1170. /// <summary>
  1171. /// 发送回访短信
  1172. /// </summary>
  1173. /// <param name="dto"></param>
  1174. /// <returns></returns>
  1175. /// <exception cref="NotImplementedException"></exception>
  1176. public async Task VisitPushSMSAsync(VisitSmsInDto dto, CancellationToken cancellationToken)
  1177. {
  1178. var orderVisitList = await _orderVisitRepository.Queryable()
  1179. .Includes(d => d.Order)
  1180. .Where(d => dto.Ids.Contains(d.Id) && (d.VisitState == EVisitState.WaitForVisit || d.VisitState == EVisitState.NoSatisfiedWaitForVisit || d.VisitState == EVisitState.SMSUnsatisfied))
  1181. .Select(d => new { d.Id, d.Order.SourceChannelCode, d.Order.Contact, d.Order.Password, d.No, d.OrderId, d.Order.Title, d.Order.FromName })
  1182. .ToListAsync(cancellationToken);
  1183. foreach (var item in orderVisitList)
  1184. {
  1185. var code = "1013";
  1186. if (item.SourceChannelCode == "ZGSSP") code = "1012";
  1187. var messageDto = new Share.Dtos.Push.MessageDto
  1188. {
  1189. PushBusiness = EPushBusiness.VisitSms,
  1190. ExternalId = item.Id,
  1191. OrderId = item.OrderId,
  1192. PushPlatform = EPushPlatform.Sms,
  1193. Remark = item.Title,
  1194. Name = item.FromName,
  1195. TemplateCode = code,
  1196. Params = new List<string>() { item.No, item.Password },
  1197. TelNumber = item.Contact,
  1198. };
  1199. await _mediator.Publish(new PushMessageNotify(messageDto), cancellationToken);
  1200. await _orderVisitRepository.Updateable()
  1201. .Where(m => m.Id == item.Id)
  1202. .SetColumns(m => m.VisitState == EVisitState.SMSVisiting)
  1203. // .SetColumns(m => m.VisitType == EVisitType.SmsVisit)
  1204. .SetColumns(m => m.EmployeeId == _sessionContextProvider.SessionContext.RequiredUserId)
  1205. .ExecuteCommandAsync(cancellationToken);
  1206. // 发送短信后推送一个 48小时的延迟消息队列. 当消息队列收到消息时, 判断用户是否回复了, 如果未回复短信就 默认满意
  1207. var delaySecond = _systemSettingCacheManager.DefaultVisitSmsDelaySecond;
  1208. await _capPublisher.PublishDelayAsync(
  1209. TimeSpan.FromSeconds(delaySecond),
  1210. EventNames.UpdateVisitDelaySms,
  1211. messageDto,
  1212. cancellationToken: cancellationToken);
  1213. }
  1214. }
  1215. //public async Task<List<OrderDto>> QueryOrdersAsync(QueryOrderDto dto, int queryIndex)
  1216. //{
  1217. // var query = QueryOrders(dto);
  1218. // var items = await query.ToFixedListAsync(queryIndex);
  1219. // var dtoItems = new List<OrderDto>();
  1220. // foreach (var item in items)
  1221. // {
  1222. // var orderDto = item.Adapt<OrderDto>();
  1223. // var visitEntity = item.OrderVisits
  1224. // .OrderByDescending(m => m.CreationTime)
  1225. // .FirstOrDefault();
  1226. // if (visitEntity != null)
  1227. // {
  1228. // var now = visitEntity?.NowEvaluate;
  1229. // if (now != null)
  1230. // {
  1231. // orderDto.OrgEvaluate = now;
  1232. // orderDto.OrgEvaluateValue = now.Value;
  1233. // }
  1234. // orderDto.SeatEvaluate = visitEntity.OrderVisitDetails.Where(m => m.VisitTarget == EVisitTarget.Seat)
  1235. // .FirstOrDefault()?.SeatEvaluate;
  1236. // }
  1237. // orderDto.OrderVisits = null;
  1238. // dtoItems.Add(orderDto);
  1239. // }
  1240. // return dtoItems;
  1241. //}
  1242. public ISugarQueryable<Order> QueryOrders(QueryOrderDto dto)
  1243. {
  1244. var isCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1245. var query = _orderRepository.Queryable();
  1246. if (!isCenter)
  1247. {
  1248. query.Where(d => SqlFunc.Subqueryable<WorkflowStep>()
  1249. .Where(step => step.ExternalId == d.Id &&
  1250. !string.IsNullOrEmpty(step.HandlerOrgId) &&
  1251. step.HandlerOrgId.StartsWith(_sessionContextProvider.SessionContext.RequiredOrgId)).Any());
  1252. }
  1253. query = query.Includes(x => x.OrderScreens);
  1254. //if (!_appOptions.Value.IsYiBin)
  1255. //{
  1256. // query = query.Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList())
  1257. // .Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList(), ovd => ovd.OrderVisitDetails);
  1258. //}
  1259. query = query
  1260. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!)) //标题
  1261. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), d => d.ProvinceNo.Contains(dto.ProvinceNo)) //省本地编号
  1262. .WhereIF(!string.IsNullOrEmpty(dto.ReceiveProvinceNo), d => d.ReceiveProvinceNo.Contains(dto.ReceiveProvinceNo)) //省编号
  1263. .WhereIF(dto.IsSecret.HasValue, d => d.IsSecret == dto.IsSecret.Value)
  1264. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No))//工单编码
  1265. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  1266. //.WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptTypeCode)) //受理类型
  1267. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.SourceChannelCode == dto.Channel)
  1268. //.WhereIF(dto.Channels.Any(), d => dto.Channels.Contains(d.SourceChannelCode)) //来源渠道
  1269. //.WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId)) //热点类型
  1270. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.Hotspot))
  1271. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), d => d.TransferPhone == dto.TransferPhone!) //转接号码
  1272. //.WhereIF(dto.OrgCodes.Any(), d => d.Workflow.Assigns.Any(s => dto.OrgCodes.Contains(s.OrgCode)))
  1273. //.WhereIF(dto.OrgCodes.Any(), d => dto.OrgCodes.Contains(d.ActualHandleOrgCode)) //接办部门
  1274. //.WhereIF(!string.IsNullOrEmpty(dto.OrgId), d => d.CurrentHandleOrgId == dto.OrgId)//接办部门
  1275. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  1276. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  1277. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName == dto.NameOrNo! || d.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  1278. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1279. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1280. .WhereIF(dto.StartTimeStart.HasValue, d => d.StartTime >= dto.StartTimeStart) //流程开启时间开始
  1281. .WhereIF(dto.StartTimeEnd.HasValue, d => d.StartTime <= dto.StartTimeEnd) //流程开启时间结束
  1282. //.WhereIF(dto.EmergencyLevels.Any(), d => dto.EmergencyLevels.Contains(d.EmergencyLevel)) //紧急程度
  1283. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  1284. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), d => d.Contact.Contains(dto.PhoneNo)) //联系电话
  1285. //.WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), d => d.PushTypeCode == dto.PushTypeCode) //推送分类
  1286. .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.OrderPushTypes.Any(opt => opt.PushTypeCode == dto.PushTypeCode)) //推送分类
  1287. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  1288. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  1289. //.WhereIF(dto.Statuses.Any(), d => dto.Statuses.Contains(d.Status)) //工单状态
  1290. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  1291. //.WhereIF(dto.Statuses.Any(d => d == EOrderStatus.SpecialToUnAccept), d => d.Status <= EOrderStatus.SpecialToUnAccept)
  1292. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandlerName), d => d.ActualHandlerName == dto.ActualHandlerName) //接办人
  1293. .WhereIF(dto.IsScreen == true, d => d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //有甄别
  1294. .WhereIF(dto.IsScreen == false, d => !d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //无甄别
  1295. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  1296. .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.FiledTime >= dto.ActualHandleTimeStart) //办结时间开始
  1297. .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.FiledTime <= dto.ActualHandleTimeEnd) //办结时间结束
  1298. .WhereIF(dto.IsOverTime == true,
  1299. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1300. (d.ExpiredTime < d.FiledTime && d.Status >= EOrderStatus.Filed)) //是 超期
  1301. .WhereIF(dto.IsOverTime == false,
  1302. d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1303. (d.ExpiredTime > d.FiledTime && d.Status >= EOrderStatus.Filed)) //否 超期
  1304. .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
  1305. .WhereIF(!string.IsNullOrEmpty(dto.FromName), d => d.FromName == dto.FromName) //来电人姓名
  1306. //.WhereIF(dto.AreaCodes.Any(), d => dto.AreaCodes.Contains(d.AreaCode)) //区域
  1307. //.WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)//区域
  1308. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") > 0,
  1309. d => d.AreaCode.StartsWith(SqlFunc.Substring(dto.AreaCode, 0, 4)))
  1310. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") <= 0, d => d.AreaCode.StartsWith(dto.AreaCode))
  1311. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, d => d.Source == ESource.ProvinceStraight)
  1312. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, d => d.Source != ESource.ProvinceStraight)
  1313. .WhereIF(!string.IsNullOrEmpty(dto.SensitiveWord), d => SqlFunc.JsonArrayAny(d.Sensitive, dto.SensitiveWord))
  1314. .WhereIF(dto.IsSensitiveWord.HasValue && dto.IsSensitiveWord == true,
  1315. d => d.Sensitive != null && SqlFunc.JsonArrayLength(d.Sensitive) > 0)
  1316. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  1317. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "1", d => d.Source == ESource.ProvinceStraight &&
  1318. d.SourceChannelCode == "SZMHD" && d.IsProvince == false) //政民互动直派
  1319. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "2", d => d.Source == ESource.ProvinceStraight &&
  1320. d.SourceChannelCode == "SZMHD" && d.IsProvince == true) //政民互动
  1321. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "3", d => d.Source == ESource.ProvinceStraight &&
  1322. d.SourceChannelCode == "S12345" && d.IsProvince == true) //省12345
  1323. .WhereIF(!string.IsNullOrEmpty(dto.ContentRetrieval),
  1324. d => d.Title.Contains(dto.ContentRetrieval) || d.Content.Contains(dto.ContentRetrieval) || d.FileOpinion.Contains(dto.ContentRetrieval) || d.ActualOpinion.Contains(dto.ContentRetrieval))
  1325. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == true, d => d.CurrentStepAcceptTime != null)
  1326. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == false, d => d.CurrentStepAcceptTime == null)
  1327. .WhereIF(dto.FiledType is FiledType.CenterFiled, d => d.FileOrgIsCenter == true)//d => d.ProcessType == EProcessType.Zhiban
  1328. .WhereIF(dto.FiledType is FiledType.OrgFiled, d => d.FileOrgIsCenter == false)//d => d.ProcessType == EProcessType.Jiaoban
  1329. .WhereIF(!string.IsNullOrEmpty(dto.OrderTagCode), d => d.OrderTagCode == dto.OrderTagCode)
  1330. .WhereIF(!string.IsNullOrEmpty(dto.FocusOnEvents), d => SqlFunc.SplitIn(d.FocusOnEvents, dto.FocusOnEvents))
  1331. .OrderByIF(string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)//默认排序时间为创建时间
  1332. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, d => d.No, OrderByType.Asc) //工单编号升序
  1333. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, d => d.No, OrderByType.Desc) //工单编号降序
  1334. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, d => d.IsProvince, OrderByType.Asc)//是否省工单升序
  1335. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, d => d.IsProvince, OrderByType.Desc)//是否省工单降序
  1336. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 0 }, d => d.ReTransactNum, OrderByType.Asc) //重办次数升序
  1337. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 1 }, d => d.ReTransactNum, OrderByType.Desc) //重办次数降序
  1338. .OrderByIF(dto is { SortField: "isUrgentText", SortRule: 0 }, d => d.IsUrgent, OrderByType.Asc) //是否紧急升序
  1339. .OrderByIF(dto is { SortField: "isUrgentText", SortRule: 1 }, d => d.IsUrgent, OrderByType.Desc) //是否紧急降序
  1340. .OrderByIF(dto is { SortField: "isSecret", SortRule: 0 }, d => d.IsSecret, OrderByType.Asc) //是否紧急升序
  1341. .OrderByIF(dto is { SortField: "isSecret", SortRule: 1 }, d => d.IsSecret, OrderByType.Desc) //是否紧急降序
  1342. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, d => d.CurrentStepName, OrderByType.Asc)//当前节点升序
  1343. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, d => d.CurrentStepName, OrderByType.Desc)//当前节点降序
  1344. .OrderByIF(dto is { SortField: "actualStepAcceptText", SortRule: 0 }, d => d.ActualHandleStepAcceptTime.HasValue, OrderByType.Asc) //受理情况升序
  1345. .OrderByIF(dto is { SortField: "actualStepAcceptText", SortRule: 1 }, d => d.ActualHandleStepAcceptTime.HasValue, OrderByType.Desc) //受理情况降序
  1346. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, d => d.Status, OrderByType.Asc) //工单状态升序
  1347. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, d => d.Status, OrderByType.Desc) //工单状态降序
  1348. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  1349. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  1350. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //超期时间升序
  1351. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //超期时间降序
  1352. .OrderByIF(dto is { SortField: "filedTime", SortRule: 0 }, d => d.FiledTime, OrderByType.Asc) //办结时间升序
  1353. .OrderByIF(dto is { SortField: "filedTime", SortRule: 1 }, d => d.FiledTime, OrderByType.Desc) //办结时间降序
  1354. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, d => d.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  1355. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, d => d.OrgLevelOneName, OrderByType.Desc) //一级部门降序
  1356. .OrderByIF(dto is { SortField: "orgLevelTwoName", SortRule: 0 }, d => d.OrgLevelTwoName, OrderByType.Asc) //二级部门升序
  1357. .OrderByIF(dto is { SortField: "orgLevelTwoName", SortRule: 1 }, d => d.OrgLevelTwoName, OrderByType.Desc) //二级部门降序
  1358. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, d => d.ActualHandleOrgName, OrderByType.Asc) //接办部门升序
  1359. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, d => d.ActualHandleOrgName, OrderByType.Desc) //接办部门降序
  1360. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, d => d.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  1361. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, d => d.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  1362. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, d => d.CounterSignType, OrderByType.Asc) //是否会签升序
  1363. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, d => d.CounterSignType, OrderByType.Desc) //是否会签降序
  1364. .OrderByIF(dto is { SortField: "hotspotSpliceName", SortRule: 0 }, d => d.HotspotSpliceName, OrderByType.Asc)//热点分类全称升序
  1365. .OrderByIF(dto is { SortField: "hotspotSpliceName", SortRule: 1 }, d => d.HotspotSpliceName, OrderByType.Desc) //热点分类全称降序
  1366. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, d => d.HotspotName, OrderByType.Asc) //热点分类升序
  1367. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, d => d.HotspotName, OrderByType.Desc) //热点分类降序
  1368. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, d => d.AcceptorName, OrderByType.Asc) //受理人升序
  1369. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, d => d.AcceptorName, OrderByType.Desc) //受理人降序
  1370. ;
  1371. return query;
  1372. }
  1373. /// <summary>
  1374. /// 未签收统计
  1375. /// </summary>
  1376. /// <param name="dto"></param>
  1377. /// <returns></returns>
  1378. public ISugarQueryable<Order, WorkflowStep> QueryUnsignedOrders(QueryUnsignedOrdersRequest dto)
  1379. {
  1380. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1381. return _orderRepository.Queryable()
  1382. .LeftJoin<WorkflowStep>((x, ws) => x.Id == ws.ExternalId)
  1383. .WhereIF(dto.StartTime.HasValue, (x, ws) => ws.CreationTime >= dto.StartTime)
  1384. .WhereIF(dto.EndTime.HasValue, (x, ws) => ws.CreationTime <= dto.EndTime)
  1385. .WhereIF(dto.Level == 0 && IsCenter == false, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1386. .WhereIF(dto.Level == 1, (x, ws) => ws.AcceptorOrgId == _sessionContextProvider.SessionContext.OrgId)
  1387. .WhereIF(dto.Level == 2, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1388. .WhereIF(dto.Signed == 0, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForAccept)
  1389. .WhereIF(dto.Signed == 1, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForHandle)
  1390. .Where((x, ws) => ws.CountersignPosition == Share.Enums.FlowEngine.ECountersignPosition.None && x.Status > EOrderStatus.WaitForAccept)
  1391. .OrderByDescending((x, ws) => ws.CreationTime);
  1392. }
  1393. /// <summary>
  1394. /// 信件来源统计
  1395. /// </summary>
  1396. /// <param name="dto"></param>
  1397. /// <returns></returns>
  1398. public ISugarQueryable<Order> QueryOrderSource(QueryOrderSourceRequest dto)
  1399. {
  1400. return _orderRepository.Queryable()
  1401. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  1402. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  1403. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1404. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1405. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1406. }
  1407. /// <summary>
  1408. /// 信件来源统计明细
  1409. /// </summary>
  1410. /// <param name="dto"></param>
  1411. /// <returns></returns>
  1412. public ISugarQueryable<Order> QueryOrderSourceDetail(QueryOrderSourceDetailRequest dto)
  1413. {
  1414. return _orderRepository.Queryable()
  1415. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), d => d.SourceChannel == dto.SourceChannel)
  1416. .WhereIF(dto.Time.HasValue, d => d.CreationTime.ToString("yyyy-MM-dd") == dto.Time.Value.ToString("yyyy-MM-dd"))
  1417. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1418. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1419. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1420. }
  1421. /// <summary>
  1422. /// 部门超期统计
  1423. /// </summary>
  1424. /// <param name="dto"></param>
  1425. /// <returns></returns>
  1426. public ISugarQueryable<OrderBiOrgDataListVo> QueryOrgDataList(ReportPagedRequest dto)
  1427. {
  1428. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  1429. //dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1430. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1431. var queryOrder = _systemOrganizeRepository.Queryable()
  1432. .LeftJoin<Order>((x, o) => x.Id == o.ActualHandleOrgCode)
  1433. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
  1434. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
  1435. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, o) => o.IdentityType == EIdentityType.Citizen)
  1436. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, o) => o.IdentityType == EIdentityType.Enterprise)
  1437. .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1438. .GroupBy((x, o) => new { x.Id, x.Name })
  1439. .Select((x, o) => new OrderBiOrgDataListVo
  1440. {
  1441. OrgName = x.Name,
  1442. OrgId = x.Id,
  1443. HandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status >= EOrderStatus.Filed && o.ExpiredTime < o.FiledTime, 1, 0)),
  1444. NoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status < EOrderStatus.Filed && o.ExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1445. }).MergeTable();
  1446. var queryCountersign = _workflowStepRepository.Queryable()
  1447. .Where(x => x.CountersignPosition != ECountersignPosition.None)
  1448. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  1449. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  1450. .GroupBy(x => x.HandlerOrgId)
  1451. .Select(x => new OrderBiOrgDataListVo
  1452. {
  1453. OrgId = x.HandlerOrgId,
  1454. CounterHandlerExtendedNum =
  1455. SqlFunc.AggregateSum(
  1456. SqlFunc.IIF(x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime, 1, 0)),
  1457. CounterNoHandlerExtendedNum =
  1458. SqlFunc.AggregateSum(SqlFunc.IIF(
  1459. x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1460. }).MergeTable();
  1461. var query =
  1462. _systemOrganizeRepository.Queryable()
  1463. .LeftJoin(queryOrder, (x, or) => x.Id == or.OrgId)
  1464. .LeftJoin(queryCountersign, (x, or, co) => x.Id == co.OrgId)
  1465. //.LeftJoin<SystemOrganize>((or, co, so) => or.OrgId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == so.Id)
  1466. .LeftJoin<SystemOrganize>((x, or, co, so) => or.OrgId == so.Id && so.Level == 1)
  1467. .GroupBy((x, or, co, so) => new { so.Id, so.Name })
  1468. .Select((x, or, co, so) => new OrderBiOrgDataListVo
  1469. {
  1470. OrgName = so.Name,
  1471. OrgId = so.Id,
  1472. HandlerExtendedNum = SqlFunc.AggregateSum(or.HandlerExtendedNum),
  1473. NoHandlerExtendedNum = SqlFunc.AggregateSum(or.NoHandlerExtendedNum),
  1474. CounterHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterHandlerExtendedNum),
  1475. CounterNoHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterNoHandlerExtendedNum)
  1476. }).MergeTable();
  1477. query = query.WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrgName.Contains(dto.Keyword!))
  1478. .Where(x => x.OrgName != null).Where(x =>
  1479. x.HandlerExtendedNum > 0 || x.NoHandlerExtendedNum > 0 || x.CounterHandlerExtendedNum > 0 || x.CounterNoHandlerExtendedNum > 0);
  1480. switch (dto.SortField)
  1481. {
  1482. case "handlerExtendedNum":
  1483. query = dto.SortRule is 0 ? query.OrderBy(x => x.HandlerExtendedNum) : query.OrderByDescending(x => x.HandlerExtendedNum);
  1484. break;
  1485. case "counterHandlerExtendedNum":
  1486. query = dto.SortRule is 0
  1487. ? query.OrderBy(x => x.CounterHandlerExtendedNum)
  1488. : query.OrderByDescending(x => x.CounterHandlerExtendedNum);
  1489. break;
  1490. case "noHandlerExtendedNum":
  1491. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoHandlerExtendedNum) : query.OrderByDescending(x => x.NoHandlerExtendedNum);
  1492. break;
  1493. case "counterNoHandlerExtendedNum":
  1494. query = dto.SortRule is 0
  1495. ? query.OrderBy(x => x.CounterNoHandlerExtendedNum)
  1496. : query.OrderByDescending(x => x.CounterNoHandlerExtendedNum);
  1497. break;
  1498. }
  1499. return query;
  1500. }
  1501. /// <summary>
  1502. /// 部门超期统计明细
  1503. /// </summary>
  1504. /// <param name="dto"></param>
  1505. /// <returns></returns>
  1506. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListDetailRequest dto)
  1507. {
  1508. var quer = _orderRepository.Queryable()
  1509. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1510. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1511. //.WhereIF(dto.Statuses.Any(), x => dto.Statuses.Contains(x.Status)) //工单状态
  1512. .WhereIF(dto.QueryType == 1, (x, so) => x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) //业务已办超期
  1513. .WhereIF(dto.QueryType == 3, (x, so) => x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()) //业务待办超期
  1514. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, so) => x.IdentityType == EIdentityType.Citizen)
  1515. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, so) => x.IdentityType == EIdentityType.Enterprise)
  1516. .WhereIF(dto.QueryType == 5, (x, so) =>
  1517. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1518. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1519. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.ActualHandleOrgCode == dto.OrgCode)
  1520. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1521. if (dto.QueryType is 2 or 4)
  1522. {
  1523. var queryCountersign = _workflowStepRepository.Queryable()
  1524. .Includes(x => x.Workflow)
  1525. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1526. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1527. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1528. .WhereIF(dto.QueryType == 2,
  1529. (x, so) => x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) //会签已办超期
  1530. .WhereIF(dto.QueryType == 4,
  1531. (x, so) => x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()) //会签待办超期
  1532. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.HandlerOrgId == dto.OrgCode)
  1533. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1534. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1535. quer = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1536. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() })
  1537. .WhereIF(!string.IsNullOrEmpty(dto.No), o => o.No == dto.No);
  1538. //quer = _orderRepository.UnionAll(quer, queryCountersignOrder);
  1539. }
  1540. return quer;
  1541. }
  1542. /// <summary>
  1543. /// 部门超期统计明细
  1544. /// </summary>
  1545. /// <param name="dto"></param>
  1546. /// <returns></returns>
  1547. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListAllDetailRequest dto)
  1548. {
  1549. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1550. var quer = _orderRepository.Queryable()
  1551. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1552. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1553. .WhereIF(dto.Statuses.Any(), (x, so) => dto.Statuses.Contains(x.Status)) //工单状态
  1554. .WhereIF(dto.ExpiredType is 2, (x, so) => x.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1555. .Where((x, so) =>
  1556. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1557. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1558. .WhereIF(IsCenter == false, (x, so) => x.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1559. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), (x, so) => x.AcceptorOrgName == dto.OrgName)
  1560. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1561. var queryCountersign = _workflowStepRepository.Queryable()
  1562. .Includes(x => x.Workflow)
  1563. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1564. .LeftJoin<Order>((x, so, o) => x.ExternalId == o.Id)
  1565. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1566. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1567. .Where((x, so) => (x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) ||
  1568. (x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()))
  1569. .WhereIF(IsCenter == false, (x, so) => x.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId)
  1570. .WhereIF(dto.ExpiredType is 2, (x, so, o) => o.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1571. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1572. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1573. var queryCountersignOrder = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1574. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() });
  1575. quer = _orderRepository.UnionAll(quer, queryCountersignOrder).MergeTable()
  1576. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id)
  1577. .WhereIF(!string.IsNullOrEmpty(dto.No), (x, so) => x.No == dto.No);
  1578. return quer;
  1579. }
  1580. /// <summary>
  1581. /// 回退错件统计
  1582. /// </summary>
  1583. /// <param name="dto"></param>
  1584. /// <returns></returns>
  1585. public ISugarQueryable<OrderReTransactVo> OrderReTransact(QueryOrderReTransactRequest dto)
  1586. {
  1587. return _orderSpecialDetailRepository.Queryable()
  1588. .Includes(x => x.OrderSpecial)
  1589. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1590. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack)
  1591. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1592. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
  1593. .GroupBy(x => new { Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"), x.OrgId, x.OrgName })
  1594. .Select(x => new OrderReTransactVo
  1595. {
  1596. Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"),
  1597. OrgId = x.OrgId,
  1598. OrgName = x.OrgName,
  1599. Num = SqlFunc.AggregateCount(1)
  1600. }).MergeTable()
  1601. .OrderByIF(dto.SortRule is 0, x => x.Num, OrderByType.Asc)
  1602. .OrderByIF(dto.SortRule is 1, x => x.Num, OrderByType.Desc);
  1603. ;
  1604. }
  1605. /// <summary>
  1606. /// 回退错件明细统计
  1607. /// </summary>
  1608. /// <param name="dto"></param>
  1609. /// <returns></returns>
  1610. public ISugarQueryable<OrderSpecialDetail> QueryOrderSourceDetail(QueryOrderReTransactDetailRequest dto)
  1611. {
  1612. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
  1613. throw UserFriendlyException.SameMessage("请选择时间!");
  1614. return _orderSpecialDetailRepository.Queryable()
  1615. .Includes(x => x.OrderSpecial, s => s.Order)
  1616. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1617. .WhereIF(!string.IsNullOrEmpty(dto.ErrorName), x => x.ErrorName.Contains(dto.ErrorName!))
  1618. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderSpecial!.Order!.No!.Contains(dto.No!))
  1619. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack)
  1620. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1621. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime);
  1622. }
  1623. ///// <summary>
  1624. /////
  1625. ///// </summary>
  1626. ///// <param name="dto"></param>
  1627. ///// <returns></returns>
  1628. //public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> SeatSatisfactionStatistics(PagedKeywordSonRequest dto)
  1629. //{
  1630. // _orderVisitRepository.Queryable()
  1631. // .Includes(d => d.Order)
  1632. // .Where(x => x.VisitTime >= dto.StartTime.Value && x.VisitTime <= dto.EndTime.Value && x.VisitState == EVisitState.Visited)
  1633. // .GroupBy(x=>new {
  1634. // AcceptorId = x.Order.AcceptorId,
  1635. // AcceptorName= x.Order.AcceptorName
  1636. // }).Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1637. // {
  1638. // OrgCode = x.Order.AcceptorId,
  1639. // TotalSumCount =
  1640. // SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1641. // VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1642. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1643. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1644. // SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1645. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1646. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1647. // RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1648. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1649. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1650. // DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1651. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1652. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1653. // NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1654. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1655. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1656. // NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1657. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1658. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1659. // NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1660. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1661. // SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1662. // })
  1663. // return null;
  1664. //}
  1665. /// <summary>
  1666. /// 部门满意度统计
  1667. /// </summary>
  1668. /// <returns></returns>
  1669. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgSatisfactionStatistics(PagedKeywordSonRequest dto)
  1670. {
  1671. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1672. var orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  1673. string orgLevelStr = (_sessionContextProvider.SessionContext.RequiredOrgId.Length + 3).ToString();
  1674. var list = _orderVisitDetailRepository.Queryable()
  1675. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1676. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  1677. .WhereIF(string.IsNullOrEmpty(dto.OrgName) == false, x => x.VisitOrgName.Contains(dto.OrgName))
  1678. .WhereIF(string.IsNullOrEmpty(dto.LineNum) == false, x => x.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1679. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, x => x.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1680. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, x => x.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1681. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1682. .WhereIF(dto.VisitType != null, x => x.OrderVisit.VisitType == dto.VisitType);
  1683. var data = new List<VisitAndOrgSatisfactionStatisticsDto>();
  1684. var oldData = new List<VisitAndOrgSatisfactionStatisticsDto>();
  1685. if (IsCenter && list != null)
  1686. {
  1687. data = await list.GroupBy(x => new
  1688. {
  1689. VisitOrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
  1690. })
  1691. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1692. {
  1693. OrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1694. TotalSumCount =
  1695. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1696. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1697. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1698. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1699. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1700. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1701. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1702. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1703. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1704. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1705. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1706. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1707. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1708. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1709. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1710. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1711. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1712. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1713. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1714. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1715. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1716. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1717. })
  1718. .MergeTable()
  1719. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1720. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1721. {
  1722. OrgName = o.Name,
  1723. OrgCode = it.OrgCode,
  1724. OrgType = o.OrgType,
  1725. TotalSumCount = it.TotalSumCount,
  1726. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1727. SatisfiedCount = it.SatisfiedCount, //满意数
  1728. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1729. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1730. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1731. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1732. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1733. })
  1734. .ToListAsync();
  1735. }
  1736. else
  1737. {
  1738. data = await list.GroupBy(x => new
  1739. {
  1740. VisitOrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr))
  1741. })
  1742. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1743. {
  1744. OrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr)),
  1745. TotalSumCount =
  1746. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr))),
  1747. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1748. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1749. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1750. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1751. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1752. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1753. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1754. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1755. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1756. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1757. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1758. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1759. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1760. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1761. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1762. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1763. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1764. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1765. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1766. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1767. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1768. })
  1769. .MergeTable()
  1770. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id && (o.Level == orgLevel || o.Level == (orgLevel + 1)))
  1771. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1772. {
  1773. OrgName = o.Name,
  1774. OrgCode = it.OrgCode,
  1775. OrgType = o.OrgType,
  1776. TotalSumCount = it.TotalSumCount,
  1777. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1778. SatisfiedCount = it.SatisfiedCount, //满意数
  1779. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1780. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1781. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1782. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1783. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1784. })
  1785. .ToListAsync();
  1786. }
  1787. #region 老系统数据
  1788. if (await _statisticsDepartSatisfiedRepository.Queryable().Where(x => x.Time >= dto.StartTime.Value && x.Time <= dto.EndTime.Value).AnyAsync())
  1789. {
  1790. var query = _statisticsDepartSatisfiedRepository.Queryable()
  1791. .LeftJoin<SystemOrganize>((x, so) => x.DepartmentId == so.oldBmid)
  1792. .WhereIF(IsCenter == false, (x, so) => so.Id.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1793. .Where((x, so) => x.Time >= dto.StartTime.Value && x.Time <= dto.EndTime.Value);
  1794. if (IsCenter)
  1795. {
  1796. oldData = await query.GroupBy((x, so) => new
  1797. {
  1798. VisitOrgCode = so.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
  1799. }).Select((x, so) => new VisitAndOrgSatisfactionStatisticsDto()
  1800. {
  1801. OrgCode = so.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1802. TotalSumCount = SqlFunc.AggregateSum(x.Total),
  1803. VerySatisfiedCount = SqlFunc.AggregateSum(x.VerySatisfaction), //非常满意数
  1804. SatisfiedCount = SqlFunc.AggregateSum(x.Satisfaction), //满意数
  1805. RegardedAsSatisfiedCount = SqlFunc.AggregateSum(x.TreatSatisfaction), //视为满意
  1806. DefaultSatisfiedCount = SqlFunc.AggregateSum(x.DefaultSatisfaction), //默认满意
  1807. NoSatisfiedCount = SqlFunc.AggregateSum(x.Dissatisfaction), //不满意
  1808. NoEvaluateCount = SqlFunc.AggregateSum(x.NotEvaluated), //未做评价
  1809. NoPutThroughCount = SqlFunc.AggregateSum(x.BlockCall), //未接通
  1810. })
  1811. .MergeTable()
  1812. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1813. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1814. {
  1815. OrgName = o.Name,
  1816. OrgCode = it.OrgCode,
  1817. OrgType = o.OrgType,
  1818. TotalSumCount = it.TotalSumCount,
  1819. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1820. SatisfiedCount = it.SatisfiedCount, //满意数
  1821. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1822. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1823. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1824. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1825. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1826. })
  1827. .ToListAsync(); ;
  1828. }
  1829. else
  1830. {
  1831. oldData = await query.GroupBy((x, so) => new
  1832. {
  1833. VisitOrgCode = so.Id
  1834. }).Select((x, so) => new VisitAndOrgSatisfactionStatisticsDto()
  1835. {
  1836. OrgCode = so.Id,//.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr)),
  1837. TotalSumCount = SqlFunc.AggregateSum(x.Total),
  1838. VerySatisfiedCount = SqlFunc.AggregateSum(x.VerySatisfaction), //非常满意数
  1839. SatisfiedCount = SqlFunc.AggregateSum(x.Satisfaction), //满意数
  1840. RegardedAsSatisfiedCount = SqlFunc.AggregateSum(x.TreatSatisfaction), //视为满意
  1841. DefaultSatisfiedCount = SqlFunc.AggregateSum(x.DefaultSatisfaction), //默认满意
  1842. NoSatisfiedCount = SqlFunc.AggregateSum(x.Dissatisfaction), //不满意
  1843. NoEvaluateCount = SqlFunc.AggregateSum(x.NotEvaluated), //未做评价
  1844. NoPutThroughCount = SqlFunc.AggregateSum(x.BlockCall), //未接通
  1845. })
  1846. .MergeTable().LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id && (o.Level == orgLevel || o.Level == (orgLevel + 1)))
  1847. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1848. {
  1849. OrgName = o.Name,
  1850. OrgCode = it.OrgCode,
  1851. OrgType = o.OrgType,
  1852. TotalSumCount = it.TotalSumCount,
  1853. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1854. SatisfiedCount = it.SatisfiedCount, //满意数
  1855. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1856. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1857. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1858. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1859. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1860. })
  1861. .ToListAsync();
  1862. }
  1863. data = (from t1 in data
  1864. join t2 in oldData on t1.OrgCode equals t2.OrgCode into t1_t2
  1865. from item in t1_t2.DefaultIfEmpty()
  1866. select new VisitAndOrgSatisfactionStatisticsDto()
  1867. {
  1868. OrgName = t1.OrgName,
  1869. OrgCode = t1.OrgCode,
  1870. OrgType = t1.OrgType,
  1871. TotalSumCount = t1.TotalSumCount + t1_t2.Select(x => x.TotalSumCount).FirstOrDefault(),
  1872. VerySatisfiedCount = t1.VerySatisfiedCount + t1_t2.Select(x => x.VerySatisfiedCount).FirstOrDefault(),//非常满意数
  1873. SatisfiedCount = t1.SatisfiedCount + t1_t2.Select(x => x.SatisfiedCount).FirstOrDefault(), //满意数
  1874. RegardedAsSatisfiedCount = t1.RegardedAsSatisfiedCount + t1_t2.Select(x => x.RegardedAsSatisfiedCount).FirstOrDefault(), //视为满意
  1875. DefaultSatisfiedCount = t1.DefaultSatisfiedCount + t1_t2.Select(x => x.DefaultSatisfiedCount).FirstOrDefault(), //默认满意
  1876. NoSatisfiedCount = t1.NoSatisfiedCount + t1_t2.Select(x => x.NoSatisfiedCount).FirstOrDefault(), //不满意
  1877. NoEvaluateCount = t1.NoEvaluateCount + t1_t2.Select(x => x.NoEvaluateCount).FirstOrDefault(), //未做评价
  1878. NoPutThroughCount = t1.NoPutThroughCount + t1_t2.Select(x => x.NoPutThroughCount).FirstOrDefault(), //未接通
  1879. }).ToList();
  1880. }
  1881. #endregion
  1882. return data;
  1883. }
  1884. /// <summary>
  1885. /// 子部门满意度
  1886. /// </summary>
  1887. /// <returns></returns>
  1888. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgStatisfactionOrgDetail(PagedKeywordSonRequest dto)
  1889. {
  1890. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1891. var org = await _systemOrganizeRepository.Queryable().FirstAsync(x => x.Id == dto.OrgCode);
  1892. string orgLevelStr = (dto.OrgCode.Length + 3).ToString();
  1893. var oldData = new List<VisitAndOrgSatisfactionStatisticsDto>();
  1894. var mainList = await _systemOrganizeRepository.Queryable().Where(x => x.Id.StartsWith(dto.OrgCode))
  1895. .LeftJoin<OrderVisitDetail>((x, it) => x.Id == it.VisitOrgCode)
  1896. .Where((x, it) => it.OrderVisit.VisitTime >= dto.StartTime.Value &&
  1897. it.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1898. it.VisitTarget == EVisitTarget.Org && it.OrderVisit.VisitState == EVisitState.Visited)
  1899. .Where((x, it) => it.VisitOrgCode.StartsWith(dto.OrgCode) )
  1900. //&& it.VisitOrgCode != dto.OrgCode
  1901. .WhereIF(!string.IsNullOrEmpty(dto.LineNum),
  1902. (x, it) => it.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1903. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1,
  1904. (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1905. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2,
  1906. (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1907. .WhereIF(IsCenter == false,
  1908. (x, it) => it.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1909. .WhereIF(dto.VisitType != null, (x, it) => it.OrderVisit.VisitType == dto.VisitType)
  1910. .GroupBy((x, it) => new
  1911. {
  1912. VisitOrgCode = it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr))
  1913. })
  1914. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1915. {
  1916. OrgCode = it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr)),
  1917. TotalSumCount = SqlFunc.AggregateCount(it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr))),
  1918. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1919. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "5", 1, 0)),
  1920. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "5", 1,
  1921. 0))), //非常满意数
  1922. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1923. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "4", 1, 0)),
  1924. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "4", 1,
  1925. 0))), //满意数
  1926. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1927. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1928. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "-1", 1,
  1929. 0))), //视为满意
  1930. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1931. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "0", 1, 0)),
  1932. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "0", 1,
  1933. 0))), //默认满意
  1934. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1935. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "2", 1, 0)),
  1936. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "2", 1,
  1937. 0))), //不满意
  1938. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1939. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "7", 1, 0)),
  1940. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "7", 1,
  1941. 0))), //未做评价
  1942. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1943. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "6", 1, 0)),
  1944. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "6", 1,
  1945. 0))) //未接通
  1946. })
  1947. .MergeTable()
  1948. .LeftJoin<SystemOrganize>((x, it) =>
  1949. x.OrgCode == it.Id && (it.Level == org.Level || it.Level == (org.Level + 1)))
  1950. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1951. {
  1952. OrgName = it.Name,
  1953. OrgCode = x.OrgCode,
  1954. OrgType = it.OrgType,
  1955. TotalSumCount = x.TotalSumCount,
  1956. VerySatisfiedCount = x.VerySatisfiedCount, //非常满意数
  1957. SatisfiedCount = x.SatisfiedCount, //满意数
  1958. RegardedAsSatisfiedCount = x.RegardedAsSatisfiedCount, //视为满意
  1959. DefaultSatisfiedCount = x.DefaultSatisfiedCount, //默认满意
  1960. NoSatisfiedCount = x.NoSatisfiedCount, //不满意
  1961. NoEvaluateCount = x.NoEvaluateCount, //未做评价
  1962. NoPutThroughCount = x.NoPutThroughCount, //未接通
  1963. }).ToListAsync();
  1964. #region 老系统数据
  1965. if (await _statisticsDepartSatisfiedRepository.Queryable().Where(x => x.Time >= dto.StartTime.Value && x.Time <= dto.EndTime.Value).AnyAsync())
  1966. {
  1967. var query = _statisticsDepartSatisfiedRepository.Queryable()
  1968. .LeftJoin<SystemOrganize>((x, so) => x.DepartmentId == so.oldBmid)
  1969. .WhereIF(dto.OrgCode == "001", (x, so) => so.Id == dto.OrgCode)
  1970. .WhereIF(dto.OrgCode != "001", (x, so) => so.Id.StartsWith(dto.OrgCode))
  1971. .Where((x, so) => x.Time >= dto.StartTime.Value && x.Time <= dto.EndTime.Value);
  1972. oldData = await query.GroupBy((x, so) => new
  1973. {
  1974. VisitOrgCode = so.Id
  1975. }).Select((x, so) => new VisitAndOrgSatisfactionStatisticsDto()
  1976. {
  1977. OrgCode = so.Id,//.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(orgLevelStr)),
  1978. TotalSumCount = SqlFunc.AggregateSum(x.Total),
  1979. VerySatisfiedCount = SqlFunc.AggregateSum(x.VerySatisfaction), //非常满意数
  1980. SatisfiedCount = SqlFunc.AggregateSum(x.Satisfaction), //满意数
  1981. RegardedAsSatisfiedCount = SqlFunc.AggregateSum(x.TreatSatisfaction), //视为满意
  1982. DefaultSatisfiedCount = SqlFunc.AggregateSum(x.DefaultSatisfaction), //默认满意
  1983. NoSatisfiedCount = SqlFunc.AggregateSum(x.Dissatisfaction), //不满意
  1984. NoEvaluateCount = SqlFunc.AggregateSum(x.NotEvaluated), //未做评价
  1985. NoPutThroughCount = SqlFunc.AggregateSum(x.BlockCall), //未接通
  1986. })
  1987. .MergeTable().LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id && (o.Level == org.Level || o.Level == (org.Level + 1)))
  1988. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1989. {
  1990. OrgName = o.Name,
  1991. OrgCode = it.OrgCode,
  1992. OrgType = o.OrgType,
  1993. TotalSumCount = it.TotalSumCount,
  1994. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1995. SatisfiedCount = it.SatisfiedCount, //满意数
  1996. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1997. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1998. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1999. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  2000. NoPutThroughCount = it.NoPutThroughCount, //未接通
  2001. })
  2002. .ToListAsync();
  2003. mainList = (from t1 in mainList
  2004. join t2 in oldData on t1.OrgCode equals t2.OrgCode into t1_t2
  2005. from item in t1_t2.DefaultIfEmpty()
  2006. select new VisitAndOrgSatisfactionStatisticsDto()
  2007. {
  2008. OrgName = t1.OrgName,
  2009. OrgCode = t1.OrgCode,
  2010. OrgType = t1.OrgType,
  2011. TotalSumCount = t1.TotalSumCount + t1_t2.Select(x => x.TotalSumCount).FirstOrDefault(),
  2012. VerySatisfiedCount = t1.VerySatisfiedCount + t1_t2.Select(x => x.VerySatisfiedCount).FirstOrDefault(),//非常满意数
  2013. SatisfiedCount = t1.SatisfiedCount + t1_t2.Select(x => x.SatisfiedCount).FirstOrDefault(), //满意数
  2014. RegardedAsSatisfiedCount = t1.RegardedAsSatisfiedCount + t1_t2.Select(x => x.RegardedAsSatisfiedCount).FirstOrDefault(), //视为满意
  2015. DefaultSatisfiedCount = t1.DefaultSatisfiedCount + t1_t2.Select(x => x.DefaultSatisfiedCount).FirstOrDefault(), //默认满意
  2016. NoSatisfiedCount = t1.NoSatisfiedCount + t1_t2.Select(x => x.NoSatisfiedCount).FirstOrDefault(), //不满意
  2017. NoEvaluateCount = t1.NoEvaluateCount + t1_t2.Select(x => x.NoEvaluateCount).FirstOrDefault(), //未做评价
  2018. NoPutThroughCount = t1.NoPutThroughCount + t1_t2.Select(x => x.NoPutThroughCount).FirstOrDefault(), //未接通
  2019. }).ToList();
  2020. }
  2021. #endregion
  2022. return mainList;
  2023. }
  2024. /// <summary>
  2025. /// 热点区域统计
  2026. /// </summary>
  2027. /// <param name="dto"></param>
  2028. /// <returns></returns>
  2029. public async Task<(List<SystemArea> area, object items)> HotspotAndAreaStatistics(HotspotAndAreaStatisticsReq dto)
  2030. {
  2031. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  2032. var endIndex = (2 * dto.HotspotLevel).ToString();
  2033. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2034. .Select(x => new
  2035. {
  2036. HotspotId = x.Id,
  2037. HotspotName = x.HotSpotFullName,
  2038. }).MergeTable();
  2039. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2040. .Select(x => new
  2041. {
  2042. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2043. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  2044. }).MergeTable();
  2045. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2046. .GroupBy((it, o) => new
  2047. {
  2048. it.HotspotId,
  2049. it.HotspotName,
  2050. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  2051. })
  2052. .OrderBy((it, o) => it.HotspotId)
  2053. .Select((it, o) => new
  2054. {
  2055. HotspotId = it.HotspotId,
  2056. HotspotName = it.HotspotName,
  2057. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  2058. Count = SqlFunc.AggregateCount(it.HotspotId)
  2059. }).MergeTable();
  2060. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  2061. .GroupBy((pp, dd) => new
  2062. {
  2063. HotspotId = dd.HotspotId,
  2064. HotspotName = dd.HotspotName,
  2065. AreaCode = pp.Id,
  2066. AreaName = pp.AreaName,
  2067. })
  2068. .OrderBy((pp, dd) => dd.HotspotId)
  2069. .Select((pp, dd) => new
  2070. {
  2071. HotspotId = dd.HotspotId,
  2072. HotspotName = dd.HotspotName,
  2073. AreaCode = pp.Id,
  2074. AreaName = pp.AreaName,
  2075. Count = SqlFunc.AggregateSum(dd.Count)
  2076. }).ToPivotListAsync(q => q.AreaCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  2077. var areaTitleList = await _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id)
  2078. .ToListAsync();
  2079. return (areaTitleList, returnList);
  2080. }
  2081. /// <summary>
  2082. /// 热点区域统计--导出
  2083. /// </summary>
  2084. /// <param name="dto"></param>
  2085. /// <returns></returns>
  2086. public async Task<DataTable> HotspotAndAreaStatisticsExport(HotspotAndAreaStatisticsReq dto)
  2087. {
  2088. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  2089. var endIndex = (2 * dto.HotspotLevel).ToString();
  2090. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2091. .Select(x => new
  2092. {
  2093. HotspotId = x.Id,
  2094. HotspotName = x.HotSpotFullName,
  2095. }).MergeTable();
  2096. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2097. .Select(x => new
  2098. {
  2099. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2100. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  2101. }).MergeTable();
  2102. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2103. .GroupBy((it, o) => new
  2104. {
  2105. it.HotspotId,
  2106. it.HotspotName,
  2107. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  2108. })
  2109. .OrderBy((it, o) => it.HotspotId)
  2110. .Select((it, o) => new
  2111. {
  2112. HotspotId = it.HotspotId,
  2113. HotspotName = it.HotspotName,
  2114. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  2115. Count = SqlFunc.AggregateCount(it.HotspotId)
  2116. }).MergeTable();
  2117. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  2118. .GroupBy((pp, dd) => new
  2119. {
  2120. HotspotId = dd.HotspotId,
  2121. HotspotName = dd.HotspotName,
  2122. AreaCode = pp.Id,
  2123. AreaName = pp.AreaName,
  2124. })
  2125. .OrderBy((pp, dd) => dd.HotspotId)
  2126. .Select((pp, dd) => new
  2127. {
  2128. HotspotId = dd.HotspotId,
  2129. HotspotName = dd.HotspotName,
  2130. AreaCode = pp.Id,
  2131. AreaName = pp.AreaName,
  2132. Count = SqlFunc.AggregateSum(dd.Count)
  2133. }).ToPivotTableAsync(q => q.AreaName, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  2134. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  2135. return returnList;
  2136. }
  2137. public DataTable InitHotspotTable(DataTable dt, List<string> AddColumnName, int HotspotLevel)
  2138. {
  2139. //修改列名
  2140. if (dt.Columns.Contains("HotspotName"))
  2141. dt.Columns["HotspotName"].ColumnName = "一级热点";
  2142. //增加小计
  2143. DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
  2144. dt.Columns.Add(totalColumn);
  2145. if (dt.Columns.Contains("Column1"))
  2146. dt.Columns.Remove("Column1");
  2147. //计算小计
  2148. for (int i = 0; i < dt.Rows.Count; i++)
  2149. {
  2150. int sumcount = 0;
  2151. for (int j = 1; j < dt.Columns.Count - 1; j++)
  2152. {
  2153. sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
  2154. }
  2155. dt.Rows[i][dt.Columns.Count - 1] = sumcount;
  2156. }
  2157. //增加合计
  2158. DataRow totalRow = dt.NewRow();
  2159. if (dt.Columns[0].ColumnName == "HotspotName") totalRow["HotspotName"] = "合计";
  2160. else totalRow["一级热点"] = "合计";
  2161. for (int i = 1; i < dt.Columns.Count; i++)
  2162. {
  2163. int sumcount = 0;
  2164. for (int j = 0; j < dt.Rows.Count; j++)
  2165. {
  2166. sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
  2167. }
  2168. totalRow[i] = sumcount;
  2169. }
  2170. dt.Rows.Add(totalRow);
  2171. //创建新表
  2172. DataTable dt2 = new DataTable();
  2173. //添加表头
  2174. foreach (var item in AddColumnName)
  2175. {
  2176. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  2177. {
  2178. dt2.Columns.Add("一级热点");
  2179. if (HotspotLevel == 2)
  2180. {
  2181. dt2.Columns.Add("二级热点");
  2182. }
  2183. else if (HotspotLevel == 3)
  2184. {
  2185. dt2.Columns.Add("二级热点");
  2186. dt2.Columns.Add("三级热点");
  2187. }
  2188. else if (HotspotLevel == 4)
  2189. {
  2190. dt2.Columns.Add("二级热点");
  2191. dt2.Columns.Add("三级热点");
  2192. dt2.Columns.Add("四级热点");
  2193. }
  2194. }
  2195. else
  2196. {
  2197. //if (dt.Columns.Contains(item))
  2198. dt2.Columns.Add(item);
  2199. }
  2200. }
  2201. //处理数据
  2202. foreach (DataRow sourceRow in dt.Rows)
  2203. {
  2204. if (sourceRow["一级热点"].ToString() == "")
  2205. {
  2206. continue;
  2207. }
  2208. DataRow targetRow = dt2.NewRow();
  2209. foreach (var item in AddColumnName)
  2210. {
  2211. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  2212. {
  2213. targetRow["一级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[0];
  2214. if (HotspotLevel == 2)
  2215. {
  2216. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  2217. }
  2218. else if (HotspotLevel == 3)
  2219. {
  2220. try
  2221. {
  2222. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  2223. }
  2224. catch
  2225. {
  2226. targetRow["二级热点"] = "";
  2227. }
  2228. try
  2229. {
  2230. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  2231. }
  2232. catch
  2233. {
  2234. targetRow["三级热点"] = "";
  2235. }
  2236. }
  2237. else if (HotspotLevel == 4)
  2238. {
  2239. try
  2240. {
  2241. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  2242. }
  2243. catch
  2244. {
  2245. targetRow["二级热点"] = "";
  2246. }
  2247. try
  2248. {
  2249. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  2250. }
  2251. catch
  2252. {
  2253. targetRow["三级热点"] = "";
  2254. }
  2255. try
  2256. {
  2257. targetRow["四级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[3];
  2258. }
  2259. catch
  2260. {
  2261. targetRow["四级热点"] = "";
  2262. }
  2263. }
  2264. }
  2265. else
  2266. {
  2267. try
  2268. {
  2269. targetRow[item] = sourceRow[item];
  2270. }
  2271. catch
  2272. {
  2273. targetRow[item] = 0;
  2274. }
  2275. }
  2276. }
  2277. dt2.Rows.Add(targetRow);
  2278. }
  2279. return dt2;
  2280. }
  2281. /// <summary>
  2282. /// 热点类型满意度统计
  2283. /// </summary>
  2284. /// <returns></returns>
  2285. public async Task<List<VisitAndHotspotSatisfactionStatisticsDto>> VisitAndHotspotSatisfactionStatistics(VisitAndHotspotPagedKeywordRequest dto)
  2286. {
  2287. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  2288. var list = _orderVisitDetailRepository.Queryable()
  2289. .Includes(x => x.OrderVisit, v => v.Order)
  2290. .InnerJoin<Hotspot>((x, h) =>
  2291. h.Id == x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")) &&
  2292. h.ParentId == null)
  2293. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  2294. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  2295. .WhereIF(string.IsNullOrEmpty(dto.HotspotName) == false, (x, h) => h.HotSpotName == dto.HotspotName)
  2296. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  2297. .WhereIF(dto.TypeId == 1, x => x.OrgProcessingResults != null)
  2298. .WhereIF(dto.TypeId == 2, x => x.OrgHandledAttitude != null);
  2299. var data = new List<VisitAndHotspotSatisfactionStatisticsDto>();
  2300. if (IsCenter && list != null)
  2301. {
  2302. data = await list.GroupBy((x, h) => new
  2303. {
  2304. HotspotName = h.HotSpotName,
  2305. HotspotId = h.Id
  2306. })
  2307. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  2308. {
  2309. HotspotName = h.HotSpotName,
  2310. HotspotId = h.Id,
  2311. TotalSumCount =
  2312. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  2313. SqlFunc.MappingColumn<int>("2"))),
  2314. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2315. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  2316. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  2317. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2318. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  2319. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  2320. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2321. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  2322. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  2323. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2324. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  2325. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  2326. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2327. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  2328. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  2329. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  2330. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  2331. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  2332. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  2333. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  2334. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  2335. })
  2336. .ToListAsync();
  2337. }
  2338. else
  2339. {
  2340. data = await list.GroupBy((x, h) => new
  2341. {
  2342. HotspotName = h.HotSpotName,
  2343. HotspotId = h.Id
  2344. })
  2345. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  2346. {
  2347. HotspotName = h.HotSpotName,
  2348. HotspotId = h.Id,
  2349. TotalSumCount =
  2350. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  2351. SqlFunc.MappingColumn<int>("2"))),
  2352. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2353. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  2354. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  2355. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2356. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  2357. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  2358. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2359. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  2360. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  2361. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2362. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  2363. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  2364. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  2365. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  2366. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  2367. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  2368. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  2369. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  2370. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  2371. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  2372. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  2373. })
  2374. .ToListAsync();
  2375. }
  2376. //老系统数据
  2377. if (await _statisticsHotspotSatisfiedRepository.Queryable().Where(x => x.Time >= dto.StartTime.Value && x.Time <= dto.EndTime.Value).AnyAsync())
  2378. {
  2379. var oldList = await _statisticsHotspotSatisfiedRepository.Queryable()
  2380. .InnerJoin<Hotspot>((x, h) =>
  2381. h.Id == x.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")) &&
  2382. h.ParentId == null)
  2383. .GroupBy((x, h) => new
  2384. {
  2385. HotspotName = h.HotSpotName,
  2386. HotspotId = h.Id
  2387. })
  2388. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  2389. {
  2390. HotspotName = h.HotSpotName,
  2391. HotspotId = h.Id,
  2392. TotalSumCount = SqlFunc.AggregateSum(x.Total),
  2393. VerySatisfiedCount = SqlFunc.AggregateSum(x.VerySatisfaction), //非常满意数
  2394. SatisfiedCount = SqlFunc.AggregateSum(x.Satisfaction), //满意数
  2395. RegardedAsSatisfiedCount = SqlFunc.AggregateSum(x.TreatSatisfaction), //视为满意
  2396. DefaultSatisfiedCount = SqlFunc.AggregateSum(x.DefaultSatisfaction), //默认满意
  2397. NoSatisfiedCount = SqlFunc.AggregateSum(x.Dissatisfaction), //不满意
  2398. NoEvaluateCount = SqlFunc.AggregateSum(x.NotEvaluated), //未做评价
  2399. NoPutThroughCount = SqlFunc.AggregateSum(x.BlockCall), //未接通
  2400. })
  2401. .ToListAsync();
  2402. data = (from t1 in data
  2403. join t2 in oldList on t1.HotspotId equals t2.HotspotId into t1_t2
  2404. from item in t1_t2.DefaultIfEmpty()
  2405. select new VisitAndHotspotSatisfactionStatisticsDto()
  2406. {
  2407. HotspotName = t1.HotspotName,
  2408. HotspotId = t1.HotspotId,
  2409. TotalSumCount = t1.TotalSumCount + t1_t2.Select(x => x.TotalSumCount).FirstOrDefault(),
  2410. VerySatisfiedCount = t1.VerySatisfiedCount + t1_t2.Select(x => x.VerySatisfiedCount).FirstOrDefault(),//非常满意数
  2411. SatisfiedCount = t1.SatisfiedCount + t1_t2.Select(x => x.SatisfiedCount).FirstOrDefault(), //满意数
  2412. RegardedAsSatisfiedCount = t1.RegardedAsSatisfiedCount + t1_t2.Select(x => x.RegardedAsSatisfiedCount).FirstOrDefault(), //视为满意
  2413. DefaultSatisfiedCount = t1.DefaultSatisfiedCount + t1_t2.Select(x => x.DefaultSatisfiedCount).FirstOrDefault(), //默认满意
  2414. NoSatisfiedCount = t1.NoSatisfiedCount + t1_t2.Select(x => x.NoSatisfiedCount).FirstOrDefault(), //不满意
  2415. NoEvaluateCount = t1.NoEvaluateCount + t1_t2.Select(x => x.NoEvaluateCount).FirstOrDefault(), //未做评价
  2416. NoPutThroughCount = t1.NoPutThroughCount + t1_t2.Select(x => x.NoPutThroughCount).FirstOrDefault(), //未接通
  2417. }).ToList();
  2418. }
  2419. return data;
  2420. }
  2421. /// <summary>
  2422. /// 热点满意度明细统计
  2423. /// </summary>
  2424. /// <param name="dto"></param>
  2425. /// <returns></returns>
  2426. public ISugarQueryable<OrderVisitDetail> VisitAndHotspotSatisfactionDetail(VisitAndHotspotPagedKeywordRequest dto)
  2427. {
  2428. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  2429. var key = string.Empty;
  2430. if (!string.IsNullOrEmpty(dto.TitleCode))
  2431. {
  2432. switch (dto.TitleCode)
  2433. {
  2434. case "verySatisfiedCount":
  2435. key = "5";
  2436. break;
  2437. case "satisfiedCount":
  2438. key = "4";
  2439. break;
  2440. case "regardedAsSatisfiedCount":
  2441. key = "-1";
  2442. break;
  2443. case "defaultSatisfiedCount":
  2444. key = "0";
  2445. break;
  2446. case "noSatisfiedCount":
  2447. key = "2";
  2448. break;
  2449. case "noEvaluateCount":
  2450. key = "7";
  2451. break;
  2452. case "noPutThroughCount":
  2453. key = "6";
  2454. break;
  2455. }
  2456. }
  2457. return _orderVisitDetailRepository.Queryable()
  2458. .Includes(x => x.OrderVisit, o => o.Order)
  2459. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime && x.OrderVisit.VisitTime <= dto.EndTime && x.VisitTarget == EVisitTarget.Org &&
  2460. x.OrderVisit.VisitState == EVisitState.Visited)
  2461. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), x => x.OrderVisit.Order.Hotspot.HotSpotFullName.StartsWith(dto.HotspotName))
  2462. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  2463. .WhereIF(dto.TypeId is 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == key)
  2464. .WhereIF(dto.TypeId is 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == key);
  2465. }
  2466. /// <summary>
  2467. /// 话务员办件统计
  2468. /// </summary>
  2469. /// <param name="dto"></param>
  2470. /// <returns></returns>
  2471. public ISugarQueryable<OrderBiCentreDataListVo> CentreDataList(ReportPagedRequest dto)
  2472. {
  2473. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  2474. var query = _orderRepository.Queryable(false, false, false)
  2475. .WhereIF(dto.StartTime.HasValue, it => it.CreationTime >= dto.StartTime)
  2476. .WhereIF(dto.EndTime.HasValue, it => it.CreationTime <= dto.EndTime)
  2477. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), it => it.SignerName.Contains(dto.Keyword!))
  2478. .GroupBy(it => new { it.SignerId, it.SignerName })
  2479. .Select(it => new OrderBiCentreDataListVo
  2480. {
  2481. UserName = it.SignerName,
  2482. UserId = it.SignerId,
  2483. //Subtotal = SqlFunc.AggregateCount(x.AcceptorId),
  2484. CentreArchive =
  2485. SqlFunc.AggregateSum(
  2486. SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效", 1, 0)), //中心归档件
  2487. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && (it.FileUserRole == EFileUserType.Org || it.FileUserRole == EFileUserType.Dispatch), 1, 0)), //转办信件
  2488. CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(
  2489. it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  2490. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  2491. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed)), 1, 0)),
  2492. NoCentreCareOf =
  2493. SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType != "无效" && (it.Status <= EOrderStatus.HandOverToUnAccept), 1,
  2494. 0)), //坐席待办 //中心领导?市领导? 是否在统计条件中
  2495. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Jiaoban, 1, 0)),
  2496. //NoCentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300 && x.ExpiredTime > x.FiledTime, 1, 0)),
  2497. Invalid = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType == "无效", 1, 0)),
  2498. Repeat = SqlFunc.AggregateSum(SqlFunc.IIF(it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0, 1, 0)),
  2499. Subtotal = SqlFunc.AggregateSum(SqlFunc.IIF(
  2500. (it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效") ||
  2501. (it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  2502. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  2503. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed))) ||
  2504. (it.Status <= EOrderStatus.HandOverToUnAccept) || it.AcceptType == "无效" ||
  2505. (it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0), 1, 0))
  2506. }).MergeTable();
  2507. switch (dto.SortField)
  2508. {
  2509. case "centreArchive":
  2510. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreArchive) : query.OrderByDescending(x => x.CentreArchive);
  2511. break;
  2512. case "centreCareOf":
  2513. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreCareOf) : query.OrderByDescending(x => x.CentreCareOf);
  2514. break;
  2515. case "noCentreCareOf":
  2516. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoCentreCareOf) : query.OrderByDescending(x => x.NoCentreCareOf);
  2517. break;
  2518. case "invalid":
  2519. query = dto.SortRule is 0 ? query.OrderBy(x => x.Invalid) : query.OrderByDescending(x => x.Invalid);
  2520. break;
  2521. case "repeat":
  2522. query = dto.SortRule is 0 ? query.OrderBy(x => x.Repeat) : query.OrderByDescending(x => x.Repeat);
  2523. break;
  2524. case "subtotal":
  2525. query = dto.SortRule is 0 ? query.OrderBy(x => x.Subtotal) : query.OrderByDescending(x => x.Subtotal);
  2526. break;
  2527. }
  2528. if (string.IsNullOrEmpty(dto.SortField))
  2529. {
  2530. query = query.OrderByDescending(x => x.Subtotal);
  2531. }
  2532. return query;
  2533. }
  2534. /// <summary>
  2535. /// 热点受理类型统计
  2536. /// </summary>
  2537. /// <param name="dto"></param>
  2538. /// <returns></returns>
  2539. public async Task<(List<SystemDicData> acceptTypes, object items)> HotspotAndAcceptTypeStatistics(HotspotAndAcceptTypeStatisticsReq dto)
  2540. {
  2541. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2542. var endIndex = (2 * dto.HotspotLevel).ToString();
  2543. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2544. .Select(x => new
  2545. {
  2546. HotspotId = x.Id,
  2547. HotspotName = x.HotSpotFullName,
  2548. }).MergeTable();
  2549. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2550. .Select(x => new
  2551. {
  2552. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2553. AcceptTypeCode = x.AcceptTypeCode,
  2554. }).MergeTable();
  2555. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2556. .GroupBy((it, o) => new
  2557. {
  2558. it.HotspotId,
  2559. it.HotspotName,
  2560. AcceptTypeCode = o.AcceptTypeCode,
  2561. })
  2562. .OrderBy((it, o) => it.HotspotId)
  2563. .Select((it, o) => new
  2564. {
  2565. HotspotId = it.HotspotId,
  2566. HotspotName = it.HotspotName,
  2567. AcceptTypeCode = o.AcceptTypeCode,
  2568. Count = SqlFunc.AggregateCount(it.HotspotId)
  2569. }).MergeTable();
  2570. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2571. .GroupBy((pp, dd) => new
  2572. {
  2573. HotspotId = dd.HotspotId,
  2574. HotspotName = dd.HotspotName,
  2575. AcceptTypeCode = pp.DicDataValue,
  2576. AcceptType = pp.DicDataName,
  2577. })
  2578. .OrderBy((pp, dd) => dd.HotspotId)
  2579. .Select((pp, dd) => new
  2580. {
  2581. HotspotId = dd.HotspotId,
  2582. HotspotName = dd.HotspotName,
  2583. AcceptTypeCode = pp.DicDataValue,
  2584. AcceptType = pp.DicDataName,
  2585. Count = SqlFunc.AggregateSum(dd.Count)
  2586. }).ToPivotListAsync(q => q.AcceptTypeCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  2587. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  2588. return (titleList, returnList);
  2589. }
  2590. /// <summary>
  2591. /// 热点受理类型统计--导出
  2592. /// </summary>
  2593. /// <param name="dto"></param>
  2594. /// <returns></returns>
  2595. public async Task<DataTable> HotspotAndAcceptTypeStatisticsExport(HotspotAndAcceptTypeStatisticsReq dto)
  2596. {
  2597. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2598. var endIndex = (2 * dto.HotspotLevel).ToString();
  2599. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2600. .Select(x => new
  2601. {
  2602. HotspotId = x.Id,
  2603. HotspotName = x.HotSpotFullName,
  2604. }).MergeTable();
  2605. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2606. .Select(x => new
  2607. {
  2608. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2609. AcceptTypeCode = x.AcceptTypeCode,
  2610. }).MergeTable();
  2611. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2612. .GroupBy((it, o) => new
  2613. {
  2614. it.HotspotId,
  2615. it.HotspotName,
  2616. AcceptTypeCode = o.AcceptTypeCode,
  2617. })
  2618. .OrderBy((it, o) => it.HotspotId)
  2619. .Select((it, o) => new
  2620. {
  2621. HotspotId = it.HotspotId,
  2622. HotspotName = it.HotspotName,
  2623. AcceptTypeCode = o.AcceptTypeCode,
  2624. Count = SqlFunc.AggregateCount(it.HotspotId)
  2625. }).MergeTable();
  2626. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2627. .GroupBy((pp, dd) => new
  2628. {
  2629. HotspotId = dd.HotspotId,
  2630. HotspotName = dd.HotspotName,
  2631. AcceptTypeCode = pp.DicDataValue,
  2632. AcceptType = pp.DicDataName,
  2633. })
  2634. .OrderBy((pp, dd) => dd.HotspotId)
  2635. .Select((pp, dd) => new
  2636. {
  2637. HotspotId = dd.HotspotId,
  2638. HotspotName = dd.HotspotName,
  2639. AcceptTypeCode = pp.DicDataValue,
  2640. AcceptType = pp.DicDataName,
  2641. Count = SqlFunc.AggregateSum(dd.Count)
  2642. }).ToPivotTableAsync(q => q.AcceptTypeCode, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  2643. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  2644. return returnList;
  2645. }
  2646. /// <summary>
  2647. /// 热点受理类型统计明细
  2648. /// </summary>
  2649. /// <param name="dto"></param>
  2650. /// <returns></returns>
  2651. public ISugarQueryable<Order> HotspotAndAcceptTypeStatisticsDetail(HotspotAndAcceptTypeStatisticsDetailReq dto)
  2652. {
  2653. var query = _orderRepository.Queryable()
  2654. .Where(x => x.HotspotId.StartsWith(dto.HotspotId) && x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2655. .WhereIF(!string.IsNullOrEmpty(dto.AcceptTypeCode), x => x.AcceptTypeCode.StartsWith(dto.AcceptTypeCode))
  2656. .OrderByDescending(x => x.CreationTime);
  2657. return query;
  2658. }
  2659. /// <summary>
  2660. /// 甄别申请统计
  2661. /// </summary>
  2662. /// <returns></returns>
  2663. public ISugarQueryable<OrderScreenApplyVo> OrderScreenApply(OrderScreenApplyPagedRequest dto)
  2664. {
  2665. var query = _orderScreenRepository.Queryable()
  2666. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  2667. .WhereIF(!string.IsNullOrEmpty(dto.ApplyUserName), x => x.CreatorName == dto.ApplyUserName)
  2668. .WhereIF(!string.IsNullOrEmpty(dto.ApplyOrgName), x => x.CreatorOrgName == dto.ApplyOrgName)
  2669. .GroupBy(x => new { ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"), x.CreatorName, x.CreatorOrgName })
  2670. .Select(x => new OrderScreenApplyVo
  2671. {
  2672. ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"),
  2673. ApplyUserName = x.CreatorName,
  2674. ApplyOrgName = x.CreatorOrgName,
  2675. ApplyNum = SqlFunc.AggregateCount(1)
  2676. });
  2677. return query;
  2678. }
  2679. /// <summary>
  2680. /// 甄别审批统计
  2681. /// </summary>
  2682. /// <returns></returns>
  2683. public ISugarQueryable<OrderScreenAuditVo> OrderScreenAudit(OrderScreenAuditPagedRequest dto)
  2684. {
  2685. var query = _workflowTraceRepository.Queryable()
  2686. .Where(x => x.ModuleCode == "OrderScreen")
  2687. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.HandleTime >= dto.StartTime && x.HandleTime <= dto.EndTime)
  2688. .WhereIF(!string.IsNullOrEmpty(dto.AuditUserName), x => x.HandlerName == dto.AuditUserName)
  2689. .Where(x => x.HandlerName != null && x.HandlerName != "")
  2690. .WhereIF(dto.AuditType is 1, x => x.Name == "班长审批")
  2691. .WhereIF(dto.AuditType is 2, x => x.Name == "中心领导")
  2692. .GroupBy(x => new { x.HandlerName })
  2693. .Select(x => new OrderScreenAuditVo
  2694. {
  2695. AuditName = x.HandlerName,
  2696. AuditNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceType == EWorkflowTraceType.Normal && x.TraceState == EWorkflowTraceState.Normal, 1, 0)),
  2697. AuditBackNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceState == EWorkflowTraceState.StepRemoveByPrevious, 1, 0)),
  2698. });
  2699. return query;
  2700. }
  2701. /// <summary>
  2702. /// 中心受理统计(日期)
  2703. /// </summary>
  2704. /// <param name="dto"></param>
  2705. /// <returns></returns>
  2706. public ISugarQueryable<OrderCenterAcceptVo> OrderCenterAccept(OrderCenterAcceptPagedRequest dto)
  2707. {
  2708. var sendBack = _orderSendBackAuditRepository.Queryable()
  2709. .Where(x => x.State == ESendBackAuditState.End)
  2710. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2711. var query = _orderRepository.Queryable()
  2712. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2713. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2714. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2715. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2716. .GroupBy(d => d.CreationTime.ToString("yyyy-MM-dd"))
  2717. .Select((d, s) => new OrderCenterAcceptVo
  2718. {
  2719. Time = d.CreationTime.ToString("yyyy-MM-dd"),
  2720. AcceptNum = SqlFunc.AggregateCount(1),
  2721. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2722. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2723. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2724. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2725. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2726. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0)),
  2727. DutyDeskNum = SqlFunc.AggregateDistinctCount(d.AcceptorId)
  2728. });
  2729. return query;
  2730. }
  2731. /// <summary>
  2732. /// 中心受理统计(值班坐席)
  2733. /// </summary>
  2734. /// <returns></returns>
  2735. public ISugarQueryable<OrderCenterAcceptUserVo> OrderCenterAcceptUser(OrderCenterAcceptPagedRequest dto)
  2736. {
  2737. var sendBack = _orderSendBackAuditRepository.Queryable()
  2738. .Where(x => x.State == ESendBackAuditState.End)
  2739. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2740. var query = _orderRepository.Queryable()
  2741. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2742. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2743. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2744. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2745. .GroupBy(d => d.AcceptorName)
  2746. .Select((d, s) => new OrderCenterAcceptUserVo
  2747. {
  2748. AcceptUserName = d.AcceptorName,
  2749. AcceptNum = SqlFunc.AggregateCount(1),
  2750. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2751. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2752. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2753. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2754. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2755. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0))
  2756. });
  2757. return query;
  2758. }
  2759. #region 甄别
  2760. public ISugarQueryable<OrderScreen> OrderScreenList(ScreenListDto dto)
  2761. {
  2762. var handler = dto.TabStatus is EScreenStatus.Apply;
  2763. var isAdmin = _orderDomainService.IsCheckAdmin();
  2764. ISugarQueryable<OrderScreen> query;
  2765. if (dto.source == 1)
  2766. {
  2767. query = _orderScreenRepository.Queryable(hasHandled: !handler, isAdmin: isAdmin);
  2768. }
  2769. else
  2770. {
  2771. query = _orderScreenRepository.Queryable(isAdmin: isAdmin)
  2772. .WhereIF(!isAdmin, d => d.CreatorOrgId.StartsWith(_sessionContext.RequiredOrgId));
  2773. }
  2774. return query
  2775. .Includes(d => d.Order)
  2776. .Includes(d => d.VisitDetail)
  2777. .Includes(d => d.Visit, v => v.Order)
  2778. .Includes(d => d.Workflow)
  2779. .Includes(d => d.ScreenDetails.Where(sd => sd.AuditUserId == _sessionContext.UserId).OrderByDescending(sd => sd.AuditTime).Take(1)
  2780. .ToList())
  2781. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Visit.Order.Title.Contains(dto.Title!))
  2782. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Visit.Order.No.Contains(dto.No!))
  2783. .WhereIF(dto.TabStatus is EScreenStatus.Apply, d => (d.Status == EScreenStatus.Apply || d.Status == EScreenStatus.Approval || (d.Status == EScreenStatus.SendBack && d.SendBackApply == false)))
  2784. .WhereIF(dto.TabStatus.HasValue && dto.Status == EScreenStatus.MyHandle, d => (d.Status != EScreenStatus.Apply))
  2785. .WhereIF(dto.DataScope is 1, d => d.CreatorId == _sessionContext.RequiredUserId)
  2786. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status)
  2787. .WhereIF(_appOptions.Value.IsZiGong && dto.QueryScreenType is EQueryOrderScreenType.Org, d => d.ScreenType == EOrderScreenType.Org)
  2788. .WhereIF(_appOptions.Value.IsZiGong && dto.QueryScreenType is EQueryOrderScreenType.Seat, d => d.ScreenType == EOrderScreenType.Seat)
  2789. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order!.AcceptTypeCode! == dto.AcceptType!)
  2790. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName), d => d.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2791. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), d => d.Order!.SourceChannelCode! == dto.SourceChannel!)
  2792. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), d => d.VisitDetail.VisitOrgName!.Contains(dto.VisitOrgName!))
  2793. .WhereIF(!string.IsNullOrEmpty(dto.CreatorOrgName), d => d.CreatorOrgName!.Contains(dto.CreatorOrgName!))
  2794. .WhereIF(!string.IsNullOrEmpty(dto.CreatorName), d => d.CreatorName == dto.CreatorName)
  2795. .WhereIF(dto.IsProvince.HasValue, d => d.Order!.IsProvince == dto.IsProvince)
  2796. .WhereIF(dto.IsSendBackApplyNum is true, d => d.SendBackApplyNum > 0)
  2797. .WhereIF(dto.IsSendBackApplyNum is false, d => d.SendBackApplyNum == 0)
  2798. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  2799. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  2800. .WhereIF(!string.IsNullOrEmpty(dto.OrderId), d => d.OrderId == dto.OrderId)
  2801. //甄别列表
  2802. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2803. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName), d => d.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2804. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2805. d => d.Order!.CreationTime >= dto.CreationTime && d.Order!.CreationTime <= dto.EndCreationTime)
  2806. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2807. d => d.Order!.CurrentHandleTime >= dto.CurrentHandleTime && d.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2808. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2809. d => d.Order!.FiledTime >= dto.FiledTime && d.Order!.FiledTime <= dto.EndFiledTime)
  2810. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2811. d => d.Visit.VisitTime >= dto.VisitTime && d.Visit.VisitTime <= dto.EndVisitTime)
  2812. .WhereIF(!string.IsNullOrEmpty(dto.Contact), d => d.Order!.Contact! == dto.Contact!)
  2813. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order!.FromPhone! == dto.FromPhone!)
  2814. .OrderByIF(dto is { SortRule: 0, SortField: "creationTime" }, d => d.CreationTime, OrderByType.Asc)
  2815. .OrderByIF(dto is { SortRule: 1, SortField: "creationTime" } || dto.SortRule is null, d => d.CreationTime, OrderByType.Desc);
  2816. }
  2817. public ISugarQueryable<OrderVisitDetail> MayScreenList(MayScreenListDto dto)
  2818. {
  2819. dto.ScreenType = dto.ScreenType is null ? 0 : dto.ScreenType;
  2820. var query = _orderVisitedDetailRepository.Queryable(false, true)
  2821. .Includes(x => x.OrderVisit)
  2822. .Includes(x => x.OrderVisit, y => y.Order)
  2823. .Includes(x => x.OrderVisit, y => y.Employee)
  2824. //.LeftJoin<OrderScreen>((x, s) => x.Id == s.VisitDetailId && s.IsDeleted == false)
  2825. .Includes(x => x.OrderScreens)
  2826. .Where(x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true) ||
  2827. x.OrderScreens.Any() == false
  2828. //|| x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.SendBackApply != true)) == false
  2829. )
  2830. .WhereIF(dto.ScreenType == EOrderScreenType.Seat, x => x.OrderVisit.Order.IsProvince == false)
  2831. .WhereIF(dto.ScreenSendBack is 1,
  2832. x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true))
  2833. .WhereIF(dto.ScreenSendBack is 2,
  2834. x => x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply != true)) ==
  2835. false)
  2836. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order!.No!.Contains(dto.No!))
  2837. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), x => x.OrderVisit.Order!.AcceptorName == dto.NameOrNo! || x.OrderVisit.Order!.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  2838. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order!.Title!.Contains(dto.Title!))
  2839. .WhereIF(dto.IsProvince.HasValue, x => x.OrderVisit.Order!.IsProvince == dto.IsProvince)
  2840. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.OrderVisit.Order!.AcceptTypeCode! == dto.AcceptType!)
  2841. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName),
  2842. x => x.OrderVisit.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2843. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), x => x.OrderVisit.Order!.SourceChannelCode! == dto.SourceChannel!)
  2844. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.OrderVisit.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2845. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName),
  2846. x => x.OrderVisit.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2847. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), x => x.VisitOrgName!.Contains(dto.VisitOrgName!))
  2848. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2849. x => x.OrderVisit.Order!.CreationTime >= dto.CreationTime && x.OrderVisit.Order!.CreationTime <= dto.EndCreationTime)
  2850. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2851. x => x.OrderVisit.Order!.CurrentHandleTime >= dto.CurrentHandleTime &&
  2852. x.OrderVisit.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2853. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2854. x => x.OrderVisit.Order!.FiledTime >= dto.FiledTime && x.OrderVisit.Order!.FiledTime <= dto.EndFiledTime)
  2855. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2856. x => x.OrderVisit.VisitTime >= dto.VisitTime && x.OrderVisit.VisitTime <= dto.EndVisitTime)
  2857. .WhereIF(dto.IsHomePage.HasValue && dto.IsHomePage == true,
  2858. x => x.OrderVisit.VisitTime < dto.CreationTimeEnd && x.OrderVisit.VisitTime > dto.CreationTimeStart)
  2859. //.WhereIF(dto.CounterSignType.HasValue, x => x.OrderVisit.Order!.CounterSignType == dto.CounterSignType)
  2860. //.WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults),
  2861. // x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults)
  2862. //.WhereIF(!string.IsNullOrEmpty(dto.OrgHandledAttitude),
  2863. // x => SqlFunc.JsonListObjectAny(x.OrgHandledAttitude, "Key", dto.OrgHandledAttitude))
  2864. //.WhereIF(!string.IsNullOrEmpty(dto.OrgNoSatisfiedReason),
  2865. // x => SqlFunc.JsonField(x.OrgNoSatisfiedReason, "Key") == dto.OrgNoSatisfiedReason)
  2866. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.OrderVisit.IsCanHandle);
  2867. if (_sessionContext.OrgId != null && !_sessionContext.OrgIsCenter)
  2868. {
  2869. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2870. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2871. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2872. .Where(x => x.VisitTarget == EVisitTarget.Org && x.VisitOrgCode == _sessionContext.OrgId && (
  2873. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2874. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2875. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2876. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2877. ));
  2878. }
  2879. else
  2880. {
  2881. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2882. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2883. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2884. .WhereIF(dto.ScreenType == EOrderScreenType.Org, x => x.VisitTarget == EVisitTarget.Org && (
  2885. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2886. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2887. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2888. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2889. ))
  2890. .WhereIF(dto.ScreenType == EOrderScreenType.Seat,
  2891. x => x.VisitTarget == EVisitTarget.Seat &&
  2892. (x.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied || x.SeatEvaluate == ESeatEvaluate.NoSatisfied))
  2893. ;
  2894. }
  2895. return query.OrderByIF(dto is { SortRule: 0, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Asc)
  2896. .OrderByIF(dto is { SortRule: 1, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Desc)
  2897. .OrderByIF(dto is { SortRule: 0, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Asc)
  2898. .OrderByIF(dto is { SortRule: 1, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Desc)
  2899. .OrderByIF(dto is { SortRule: 0, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Asc)
  2900. .OrderByIF(dto is { SortRule: 1, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Desc)
  2901. .OrderByIF(dto is { SortRule: 0, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Asc)
  2902. .OrderByIF(dto is { SortRule: 1, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Desc)
  2903. .OrderByIF(dto is { SortRule: 0, SortField: "screenByEndTime" }, x => x.ScreenByEndTime, OrderByType.Asc)
  2904. .OrderByIF(dto is { SortRule: 1, SortField: "screenByEndTime" }, x => x.ScreenByEndTime, OrderByType.Desc)
  2905. .OrderByIF(dto.SortRule is null, x => x.CreationTime, OrderByType.Desc);
  2906. }
  2907. #endregion
  2908. #region 特提
  2909. /// <summary>
  2910. /// 特提验证
  2911. /// </summary>
  2912. /// <param name="dto"></param>
  2913. public async Task SpecialVerify(OrderSpecialAddDto dto, Order order, CancellationToken cancellationToken)
  2914. {
  2915. var screen = await _orderScreenRepository.Queryable().Where(x => x.OrderId == dto.OrderId && (int)x.Status < 2).ToListAsync(cancellationToken);
  2916. //var order = await _orderRepository.Queryable().Includes(d => d.Workflow).FirstAsync(d => d.Id == dto.OrderId);
  2917. var sendBackAudit = await _orderSendBackAuditRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == ESendBackAuditState.Apply).ToListAsync(cancellationToken);
  2918. var orderDelay = await _orderDelayRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.DelayState == EDelayState.Examining).ToListAsync(cancellationToken);
  2919. var orderSecondaries = await _orderSecondaryHandlingRepository.Queryable().Where(x => x.OrderId == dto.OrderId && x.State == ESecondaryHandlingState.Apply).ToListAsync(cancellationToken);
  2920. if (_appOptions.Value.IsYiBin)
  2921. {
  2922. if (screen.Any())
  2923. {
  2924. await _orderScreenRepository.RemoveRangeAsync(screen, false, cancellationToken);
  2925. }
  2926. if (sendBackAudit.Any())
  2927. {
  2928. await _orderSendBackAuditRepository.RemoveRangeAsync(sendBackAudit, false, cancellationToken);
  2929. }
  2930. if (orderDelay.Any())
  2931. {
  2932. await _orderDelayRepository.RemoveRangeAsync(orderDelay, false, cancellationToken);
  2933. }
  2934. if (orderSecondaries.Any())
  2935. {
  2936. await _orderSecondaryHandlingRepository.RemoveRangeAsync(orderSecondaries, false, cancellationToken);
  2937. }
  2938. if (order.Workflow.IsInCountersign)
  2939. {
  2940. var workflowStep = await _workflowStepRepository.Queryable().Where(x => x.Id == order.Workflow.TopCountersignStepId).FirstAsync(cancellationToken);
  2941. if (workflowStep != null)
  2942. {
  2943. var dtoEnd = new EndCountersignDto() { CountersignId = workflowStep.StartCountersignId };
  2944. await EndCountersign(dtoEnd, cancellationToken);
  2945. }
  2946. }
  2947. }
  2948. else
  2949. {
  2950. if (screen.Any()) throw UserFriendlyException.SameMessage("工单存在甄别中的信息!");
  2951. if (sendBackAudit.Any())
  2952. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  2953. if (order.Workflow.IsInCountersign) throw UserFriendlyException.SameMessage("工单会签中,无法进行特提!");
  2954. }
  2955. }
  2956. public async Task EndCountersign(EndCountersignDto dto, CancellationToken cancellationToken)
  2957. {
  2958. var countersign = await _workflowCountersignRepository.GetAsync(dto.CountersignId, cancellationToken);
  2959. if (countersign is null)
  2960. throw new UserFriendlyException("无效会签编号");
  2961. var order = await _orderRepository.GetAsync(d => d.WorkflowId == countersign.WorkflowId, cancellationToken);
  2962. if (order is null)
  2963. throw new UserFriendlyException($"工单未开启流程, workflowId: {countersign.WorkflowId}");
  2964. var workflow = await _workflowDomainService.TerminalCountersignAsync(countersign, order.ExpiredTime.Value, cancellationToken);
  2965. order.UpdateHandlingStatus(workflow.IsInCountersign);
  2966. _mapper.Map(workflow, order);
  2967. await _orderRepository.UpdateAsync(order, cancellationToken);
  2968. }
  2969. #endregion
  2970. /// <summary>
  2971. /// 回访列表
  2972. /// </summary>
  2973. /// <param name="dto"></param>
  2974. /// <returns></returns>
  2975. public ISugarQueryable<OrderVisit> QueryOrderVisitList(QueryOrderVisitDto dto)
  2976. {
  2977. var query = _orderVisitRepository.Queryable()
  2978. .Includes(d => d.Order)
  2979. .Includes(d => d.Employee)
  2980. .Includes(d => d.OrderVisitDetails)
  2981. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.NoVisit,
  2982. d => d.VisitState == EVisitState.WaitForVisit ||
  2983. d.VisitState == EVisitState.NoSatisfiedWaitForVisit)
  2984. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.Visited, d => d.VisitState == EVisitState.Visited)
  2985. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.SMSUnsatisfied, d => d.VisitState == EVisitState.SMSUnsatisfied)
  2986. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.SMSVisiting, d => d.VisitState == EVisitState.SMSVisiting)
  2987. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.NoPutThrough, d => d.IsPutThrough == false && d.VisitState != EVisitState.Visited)
  2988. .WhereIF(dto.VisitStateQuery == EVisitStateQuery.ChipVoiceVisiting, d => d.VisitState == EVisitState.AiVisiting)//任务 162:回访状态快捷查询条件
  2989. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Order.Title.Contains(dto.Keyword!))
  2990. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  2991. .WhereIF(dto.VisitType != null, d => d.VisitType == dto.VisitType)
  2992. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.ProcessType == EProcessType.Zhiban)
  2993. //.WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.ProcessType == EProcessType.Jiaoban)
  2994. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.CenterFiled, d => d.Order.FileOrgIsCenter == true)
  2995. .WhereIF(dto.FiledType != null && dto.FiledType == FiledType.OrgFiled, d => d.Order.FileOrgIsCenter == false)
  2996. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == true, d => d.Order.CounterSignType != null)
  2997. .WhereIF(dto.IsCountersign != null && dto.IsCountersign == false, d => d.Order.CounterSignType == null)
  2998. .WhereIF(dto.QuerySelf.HasValue && dto.QuerySelf.Value, d => d.EmployeeId == _sessionContext.RequiredUserId)
  2999. .WhereIF(!string.IsNullOrEmpty(dto.EmployeeName), d => !string.IsNullOrEmpty(d.EmployeeId) && d.Employee.Name.Contains(dto.EmployeeName))
  3000. .WhereIF(dto.IsProvince != null && dto.IsProvince == true, d => d.Order.IsProvince == true)
  3001. .WhereIF(dto.IsProvince != null && dto.IsProvince == false, d => d.Order.IsProvince == false)
  3002. .WhereIF(dto.IsEffectiveAiVisit != null, d => d.IsEffectiveAiVisit == dto.IsEffectiveAiVisit)
  3003. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.Order.FromPhone == dto.FromPhone)
  3004. .WhereIF(!string.IsNullOrEmpty(dto.Contact), d => d.Order.Contact == dto.Contact)
  3005. .WhereIF(dto.VoiceEvaluate.Any(), d => d.OrderVisitDetails.Any(m => dto.VoiceEvaluate.Contains(m.VoiceEvaluate.Value)))
  3006. .WhereIF(dto.SeatEvaluate.Any(), d => d.OrderVisitDetails.Any(m => dto.SeatEvaluate.Contains(m.SeatEvaluate.Value)))
  3007. .WhereIF(dto.OrgProcessingResults.Any(),
  3008. d => d.OrderVisitDetails.Any(m => dto.OrgProcessingResults.Contains(SqlFunc.JsonField(m.OrgProcessingResults, "Key"))))
  3009. .WhereIF(dto.OrgHandledAttitude.Any(),
  3010. d => d.OrderVisitDetails.Any(q => dto.OrgHandledAttitude.Contains(SqlFunc.JsonField(q.OrgHandledAttitude, "Key"))))
  3011. .WhereIF(dto.IsOverTime == true,
  3012. d => (d.Order.ExpiredTime < DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  3013. (d.Order.ExpiredTime < d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //是 超期
  3014. .WhereIF(dto.IsOverTime == false,
  3015. d => (d.Order.ExpiredTime > DateTime.Now && d.Order.Status < EOrderStatus.Filed) ||
  3016. (d.Order.ExpiredTime > d.Order.ActualHandleTime && d.Order.Status >= EOrderStatus.Filed)) //否 超期
  3017. .WhereIF(dto.StartTime.HasValue, d => d.VisitTime >= dto.StartTime)
  3018. .WhereIF(dto.EndTime.HasValue, d => d.VisitTime <= dto.EndTime)
  3019. .WhereIF(dto.StartPublishTime.HasValue && dto.EndPublishTime.HasValue, d => d.PublishTime >= dto.StartPublishTime && d.PublishTime <= dto.EndPublishTime) // 发布时间
  3020. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门
  3021. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.Order.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  3022. .WhereIF(dto.IdentityType != null, d => d.Order.IdentityType == dto.IdentityType) //来电主体
  3023. .WhereIF(dto.CreationTimeStart.HasValue, d => d.Order.CreationTime >= dto.CreationTimeStart)
  3024. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.Order.CreationTime <= dto.CreationTimeEnd)
  3025. .WhereIF(dto.AiVisitResult.HasValue && dto.AiVisitResult == EAiVisitResult.OrgProcessingResultsNoSatisfied, d => d.VisitState == EVisitState.WaitForVisit && d.VisitType == EVisitType.ChipVoiceVisit && d.OrderVisitDetails.Any(m => SqlFunc.JsonField(m.OrgProcessingResults, "Key") == "2"))
  3026. .OrderByDescending(x => x.PublishTime)
  3027. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.Order.SourceChannelCode == dto.Channel)
  3028. .OrderByDescending(d => d.PublishTime);
  3029. return query;
  3030. }
  3031. /// <summary>
  3032. /// 热点类型小类统计明细
  3033. /// </summary>
  3034. /// <param name="dto"></param>
  3035. /// <returns></returns>
  3036. public ISugarQueryable<Order> HotspotStatisticsDetail(HotspotStatisticsRep dto)
  3037. {
  3038. var IsCenter = _sessionContext.OrgIsCenter;
  3039. var query = _orderRepository.Queryable()
  3040. .Includes(d => d.OrderVisits)
  3041. .Where(d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  3042. .Where(d => d.HotspotId.StartsWith(dto.HotspotCode))
  3043. .WhereIF(dto.TypeId == 1, d => d.IdentityType == EIdentityType.Citizen)
  3044. .WhereIF(dto.TypeId == 2, d => d.IdentityType == EIdentityType.Enterprise)
  3045. .WhereIF(IsCenter == false, d => d.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId));
  3046. return query;
  3047. }
  3048. /// <summary>
  3049. /// 坐席总体满意度分析
  3050. /// </summary>
  3051. /// <param name="dto"></param>
  3052. /// <returns></returns>
  3053. public ISugarQueryable<SeatSatisfactionStatisticsDto> SeatSatisfactionStatistics(PagedKeywordRequest dto)
  3054. {
  3055. var list = _orderVisitDetailRepository.Queryable()
  3056. .Includes(d => d.OrderVisit)
  3057. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value && x.OrderVisit.VisitState == EVisitState.Visited
  3058. && x.SeatEvaluate != null && x.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && x.SeatEvaluate != ESeatEvaluate.Normal && x.VisitTarget == EVisitTarget.Seat
  3059. )
  3060. .GroupBy(x => x.SeatEvaluate)
  3061. .Select(x => new SeatSatisfactionStatisticsDto
  3062. {
  3063. SeatEvaluate = x.SeatEvaluate,
  3064. Count = SqlFunc.AggregateCount(x.Id)
  3065. });
  3066. return list;
  3067. //var list = _orderVisitRepository.Queryable()
  3068. // .Includes(d => d.Order)
  3069. // .Where(x => x.VisitTime >= dto.StartTime.Value && x.VisitTime <= dto.EndTime.Value && x.VisitState == EVisitState.Visited && x.Order.SeatEvaluate != null
  3070. // && x.Order.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && x.Order.SeatEvaluate != ESeatEvaluate.Normal)
  3071. // .GroupBy(x => x.Order.SeatEvaluate)
  3072. // .Select(x => new SeatSatisfactionStatisticsDto
  3073. // {
  3074. // SeatEvaluate = x.Order.SeatEvaluate,
  3075. // Count = SqlFunc.AggregateCount(x.Id)
  3076. // });
  3077. //return list;
  3078. }
  3079. /// <summary>
  3080. /// 坐席满意度明细表
  3081. /// </summary>
  3082. /// <param name="dto"></param>
  3083. /// <returns></returns>
  3084. public ISugarQueryable<SeatSatisfactionStatisticsListDetailDto> SeatSatisfactionStatisticsListDetail(PagedKeywordRequest dto)
  3085. {
  3086. var query = _orderVisitDetailRepository.Queryable()
  3087. .LeftJoin<OrderVisit>((od, ov) => od.VisitId == ov.Id)
  3088. .LeftJoin<Order>((od, ov, o) => ov.OrderId == o.Id)
  3089. //.Includes(d => d.OrderVisit)
  3090. //.Includes(d => d.OrderVisit, d => d.Order)
  3091. .Where((od, ov, o) => ov.VisitTime >= dto.StartTime.Value && ov.VisitTime <= dto.EndTime.Value && ov.VisitState == EVisitState.Visited
  3092. && od.SeatEvaluate != null && od.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && od.SeatEvaluate != ESeatEvaluate.Normal && od.VisitTarget == EVisitTarget.Seat)
  3093. .GroupBy((od, ov, o) => new
  3094. {
  3095. o.AcceptorName,
  3096. o.AcceptorId
  3097. })
  3098. .Select((od, ov, o) => new SeatSatisfactionStatisticsListDetailDto
  3099. {
  3100. UserName = o.AcceptorName,
  3101. UserId = o.AcceptorId,
  3102. DefaultSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.DefaultSatisfied, 1, 0)),
  3103. VeryNoSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied, 1, 0)),
  3104. NoSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.NoSatisfied, 1, 0)),
  3105. Normal = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.Normal, 1, 0)),
  3106. Satisfied = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.Satisfied, 1, 0)),
  3107. VerySatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.VerySatisfied, 1, 0)),
  3108. NoConnect = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.NoConnect, 1, 0)),
  3109. NoEvaluate = SqlFunc.AggregateSum(SqlFunc.IIF(od.SeatEvaluate == ESeatEvaluate.NoEvaluate, 1, 0))
  3110. });
  3111. return query;
  3112. //var query = _orderVisitRepository.Queryable()
  3113. // .LeftJoin<Order>((ov, o) => ov.OrderId == o.Id)
  3114. // .Where((ov, o) => ov.VisitTime >= dto.StartTime.Value && ov.VisitTime <= dto.EndTime.Value && ov.VisitState == EVisitState.Visited && o.SeatEvaluate != null
  3115. // && o.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && o.SeatEvaluate != ESeatEvaluate.Normal)
  3116. // .GroupBy((ov, o) => new
  3117. // {
  3118. // o.AcceptorName,
  3119. // o.AcceptorId
  3120. // })
  3121. // .Select((ov, o) => new SeatSatisfactionStatisticsListDetailDto
  3122. // {
  3123. // UserName = o.AcceptorName,
  3124. // UserId = o.AcceptorId,
  3125. // DefaultSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.DefaultSatisfied, 1, 0)),
  3126. // VeryNoSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied, 1, 0)),
  3127. // NoSatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.NoSatisfied, 1, 0)),
  3128. // Normal = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.Normal, 1, 0)),
  3129. // Satisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.Satisfied, 1, 0)),
  3130. // VerySatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.VerySatisfied, 1, 0)),
  3131. // NoConnect = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.NoConnect, 1, 0)),
  3132. // NoEvaluate = SqlFunc.AggregateSum(SqlFunc.IIF(o.SeatEvaluate == ESeatEvaluate.NoEvaluate, 1, 0))
  3133. // });
  3134. //return query;
  3135. }
  3136. /// <summary>
  3137. /// 坐席满意度工单明细
  3138. /// </summary>
  3139. /// <param name="dto"></param>
  3140. /// <returns></returns>
  3141. public ISugarQueryable<OrderVisitDetail> QuerySeatSatisfactionOrderVisitList(SeatSatisfactionOrderVisitRequest dto)
  3142. {
  3143. var query = _orderVisitDetailRepository.Queryable()
  3144. .Includes(x => x.OrderVisit, d => d.Order)
  3145. .Includes(x => x.OrderVisit, d => d.Employee)
  3146. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value
  3147. && x.OrderVisit.VisitState == EVisitState.Visited && x.SeatEvaluate != null
  3148. && x.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && x.SeatEvaluate != ESeatEvaluate.Normal && x.VisitTarget == EVisitTarget.Seat)
  3149. .WhereIF(!string.IsNullOrEmpty(dto.UserId), x => x.OrderVisit.Order.AcceptorId == dto.UserId)
  3150. .WhereIF(dto.SeatEvaluate.HasValue, x => x.SeatEvaluate == dto.SeatEvaluate)
  3151. .WhereIF(!string.IsNullOrEmpty(dto.UserName), x => x.OrderVisit.Order.AcceptorName == dto.UserName)
  3152. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order.Title.Contains(dto.Title))
  3153. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order.No.Contains(dto.No))
  3154. .OrderByDescending(x => x.OrderVisit.VisitTime);
  3155. return query;
  3156. //var query = _orderVisitRepository.Queryable()
  3157. // .Includes(d => d.Order)
  3158. // .Includes(d => d.Employee)
  3159. // .Includes(d => d.OrderVisitDetails)
  3160. // .Where(p => p.VisitTime >= dto.StartTime.Value && p.VisitTime <= dto.EndTime.Value && p.VisitState == EVisitState.Visited && p.Order.SeatEvaluate != null
  3161. // && p.Order.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && p.Order.SeatEvaluate != ESeatEvaluate.Normal)
  3162. // .WhereIF(!string.IsNullOrEmpty(dto.UserId), p => p.Order.AcceptorId == dto.UserId)
  3163. // .WhereIF(dto.SeatEvaluate.HasValue, p => p.Order.SeatEvaluate == dto.SeatEvaluate)
  3164. // .WhereIF(!string.IsNullOrEmpty(dto.UserName), p => p.Order.AcceptorName == dto.UserName)
  3165. // .WhereIF(!string.IsNullOrEmpty(dto.Title), p => p.Order.Title.Contains(dto.Title))
  3166. // .WhereIF(!string.IsNullOrEmpty(dto.No), p => p.Order.No.Contains(dto.No))
  3167. // .OrderByDescending(p => p.VisitTime);
  3168. //return query;
  3169. }
  3170. #region private
  3171. /// <summary>
  3172. /// 接受外部工单(除省平台)
  3173. /// </summary>
  3174. /// <param name="dto"></param>
  3175. /// <param name="cancellationToken"></param>
  3176. /// <returns></returns>
  3177. private async Task<AddOrderResponse> ReceiveOrderFromOtherPlatformAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  3178. {
  3179. if (string.IsNullOrEmpty(dto.ExternalId))
  3180. throw new UserFriendlyException("工单外部编号不能为空");
  3181. var order = await _orderRepository.Queryable()
  3182. .FirstAsync(d => d.ExternalId == dto.ExternalId, cancellationToken);
  3183. if (order == null)
  3184. {
  3185. order = _mapper.Map<Order>(dto);
  3186. order.InitId();
  3187. if (files != null && files.Any())
  3188. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  3189. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  3190. }
  3191. else
  3192. {
  3193. _mapper.Map(dto, order);
  3194. if (files != null && files.Any())
  3195. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  3196. else
  3197. order.FileJson = new List<Share.Dtos.File.FileJson>();
  3198. await _orderRepository.UpdateAsync(order, cancellationToken);
  3199. }
  3200. return _mapper.Map<AddOrderResponse>(order);
  3201. }
  3202. /// <summary>
  3203. /// 接受省平台工单
  3204. /// </summary>
  3205. private async Task<AddOrderResponse> ReceiveOrderFromProvinceAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  3206. {
  3207. if (string.IsNullOrEmpty(dto.ReceiveProvinceNo))
  3208. throw new UserFriendlyException("无效省工单编号");
  3209. var orderExtension = await _orderDomainService.GetOrderExtensionsAsync(dto.ReceiveProvinceNo, cancellationToken);
  3210. var order = await _orderRepository.GetAsync(d => d.ReceiveProvinceNo == dto.ReceiveProvinceNo, cancellationToken);
  3211. if (order is null)
  3212. {
  3213. order = _mapper.Map<Order>(dto);
  3214. order.InitId();
  3215. if (files != null && files.Any())
  3216. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  3217. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  3218. if (orderExtension is not null)
  3219. {
  3220. orderExtension.Id = order.Id;
  3221. if (dto.OrderExtension != null)
  3222. _mapper.Map(dto.OrderExtension, orderExtension);
  3223. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  3224. }
  3225. }
  3226. else
  3227. {
  3228. _mapper.Map(dto, order);
  3229. if (files != null && files.Any())
  3230. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  3231. else
  3232. order.FileJson = new List<Share.Dtos.File.FileJson>();
  3233. order.ReTransactNum++;
  3234. //await _orderRepository.UpdateAsync(order, cancellationToken);
  3235. if (orderExtension is not null)
  3236. {
  3237. orderExtension.Id = order.Id;
  3238. if (dto.OrderExtension != null)
  3239. _mapper.Map(dto.OrderExtension, orderExtension);
  3240. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  3241. }
  3242. //计算order 期满时间
  3243. ExpiredTimeWithConfig expiredTimeConfig;
  3244. if (_appOptions.Value.IsZiGong)
  3245. {
  3246. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  3247. }
  3248. else
  3249. {
  3250. //期满时间
  3251. //expiredTimeConfig = _timeLimitDomainService.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, order.AcceptTypeCode);
  3252. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  3253. }
  3254. _mapper.Map(expiredTimeConfig, order);
  3255. //await _orderRepository.UpdateAsync(order, cancellationToken);
  3256. //特提(撤回至发起)
  3257. if (!string.IsNullOrEmpty(order.WorkflowId))
  3258. {
  3259. var nextHandler = new List<FlowStepHandler>();
  3260. if (_appOptions.Value.IsZiGong)
  3261. {
  3262. // 平均派单
  3263. var averageSendOrder = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.AverageSendOrder).SettingValue[0]);
  3264. if (averageSendOrder)
  3265. {
  3266. var handler = await _orderDomainService.AverageOrder(cancellationToken);
  3267. nextHandler = new List<FlowStepHandler> { handler };
  3268. }
  3269. }
  3270. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, order.Status >= EOrderStatus.Filed, cancellationToken);
  3271. var (isPaiDan, workflow) = await _workflowDomainService.RecallToCenterFirstToSendAsync(order.WorkflowId, "省工单重派", order.Status >= EOrderStatus.Filed,
  3272. order.ExpiredTime, nextHandler, EHandleMode.Redo, cancellationToken);
  3273. order.FileEmpty();
  3274. order.CurrentStepName = workflow.CurrentStepName;
  3275. order.CurrentStepCode = workflow.CurrentStepCode;
  3276. order.CurrentStepId = workflow.CurrentStepId;
  3277. order.CurrentStepCreateTime = workflow.CurrentStepCreateTime;
  3278. order.CurrentHandleTime = workflow.CurrentHandleTime;
  3279. order.CurrentHandlerId = workflow.CurrentHandlerId;
  3280. order.CurrentHandlerName = workflow.CurrentHandlerName;
  3281. order.CurrentHandleOrgName = workflow.CurrentHandleOrgName;
  3282. order.CurrentHandleOrgId = workflow.CurrentHandleOrgId;
  3283. order.CurrentHandleOrgLevel = workflow.CurrentHandleOrgLevel;
  3284. order.CurrentHandleOrgAreaCode = workflow.CurrentHandleOrgAreaCode;
  3285. order.CurrentHandleOrgAreaName = workflow.CurrentHandleOrgAreaName;
  3286. order.Status = EOrderStatus.WaitForAccept;
  3287. if (isPaiDan)
  3288. {
  3289. order.Status = EOrderStatus.Special;
  3290. }
  3291. //await _orderRepository.Updateable().SetColumns(o => new Order { Status = status }).Where(o => o.Id == order.Id).ExecuteCommandAsync(cancellationToken);
  3292. //处理回访和发布信息
  3293. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == order.Id);
  3294. if (publish != null)
  3295. {
  3296. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  3297. publishHistory.OrderPublishId = publish.Id;
  3298. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  3299. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  3300. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  3301. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  3302. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  3303. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  3304. await _orderPublishHistoryRepository.AddAsync(publishHistory, cancellationToken);
  3305. await _orderPublishRepository.RemoveAsync(publish, false, cancellationToken);
  3306. }
  3307. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == order.Id && x.VisitState != EVisitState.None);
  3308. if (visit != null)
  3309. {
  3310. visit.VisitState = EVisitState.None;
  3311. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  3312. }
  3313. }
  3314. await _orderRepository.UpdateAsync(order, cancellationToken);
  3315. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, cancellationToken);
  3316. }
  3317. return _mapper.Map<AddOrderResponse>(order);
  3318. }
  3319. /// <summary>
  3320. /// 派单量统计
  3321. /// </summary>
  3322. /// <param name="dto"></param>
  3323. /// <returns></returns>
  3324. public async Task<List<SendOrderReportOutDto>> SendOrderReportAsync(QuerySendOrderRequest dto)
  3325. {
  3326. var itemsHandled = _workflowTraceRepository.Queryable()
  3327. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  3328. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  3329. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status == EWorkflowStepStatus.Handled)
  3330. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  3331. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  3332. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  3333. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  3334. .Select((x, w, su) => new BiOrderSendVo
  3335. {
  3336. UserId = su.UserId,
  3337. UserName = su.UserName,
  3338. SendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  3339. NoSendOrderNum = 0,
  3340. });
  3341. var itemsNo = _workflowTraceRepository.Queryable()
  3342. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  3343. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  3344. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status != EWorkflowStepStatus.Handled)
  3345. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  3346. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  3347. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  3348. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  3349. .Select((x, w, su) => new BiOrderSendVo
  3350. {
  3351. UserId = su.UserId,
  3352. UserName = su.UserName,
  3353. SendOrderNum = 0,
  3354. NoSendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  3355. });
  3356. var items = await _schedulingUserRepository.Queryable()
  3357. .LeftJoin(itemsHandled, (all, hand) => all.UserId == hand.UserId)
  3358. .LeftJoin(itemsNo, (all, hand, nohand) => hand.UserId == nohand.UserId)
  3359. .GroupBy((all, hand, nohand) => new { all.UserId, all.UserName })
  3360. .Select((all, hand, nohand) => new BiOrderSendVo
  3361. {
  3362. UserId = all.UserId,
  3363. UserName = all.UserName,
  3364. SendOrderNum = SqlFunc.AggregateSum(hand.SendOrderNum),
  3365. NoSendOrderNum = SqlFunc.AggregateSum(nohand.NoSendOrderNum),
  3366. }).MergeTable().Where(vo => vo.SendOrderNum > 0 || vo.NoSendOrderNum > 0).ToListAsync();
  3367. var items2 = await _workflowTraceRepository.Queryable()
  3368. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  3369. //.LeftJoin<WorkflowStepHandler>((x, w, wfsh) => x.StepId == wfsh.WorkflowStepId && wfsh.IsActualHandler == true)
  3370. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  3371. .Where((x, w, su) => w.ModuleCode == WorkflowModuleConsts.OrderHandle && x.BusinessType == EBusinessType.Send &&
  3372. x.Status == EWorkflowStepStatus.Handled
  3373. && !string.IsNullOrEmpty(x.NextMainHandler) && x.NextMainHandler != OrgSeedData.CenterId)
  3374. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  3375. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  3376. .GroupBy((x, w, su) => x.WorkflowId)
  3377. .Having((x, w, su) => SqlFunc.AggregateCount(x.WorkflowId) > 1)
  3378. .Select((x, w, su) => new { Id = x.WorkflowId, CreationTime = SqlFunc.AggregateMin(x.CreationTime) })
  3379. .MergeTable()
  3380. .LeftJoin<WorkflowTrace>((a, wt) => a.Id == wt.WorkflowId)
  3381. .LeftJoin<Workflow>((a, wt, wf) => wt.WorkflowId == wf.Id)
  3382. //.LeftJoin<WorkflowStepHandler>((a, wt, wf, wsh) => wt.StepId == wsh.WorkflowStepId && wsh.CreationTime == a.CreationTime)
  3383. .InnerJoin<SchedulingUser>((a, wt, wf, su) => wt.HandlerId == su.UserId)
  3384. .WhereIF(!string.IsNullOrEmpty(dto.UserName), ((a, wt, wf, su) => su.UserName == dto.UserName))
  3385. .GroupBy((a, wt, wf, su) => new { su.UserId, su.UserName })
  3386. .Select((a, wt, wf, su) => new BiOrderSendVo
  3387. {
  3388. UserId = su.UserId,
  3389. UserName = su.UserName,
  3390. SendOrderNum = 0,
  3391. NoSendOrderNum = 0,
  3392. ReSendOrderNum = SqlFunc.AggregateDistinctCount(wf.ExternalId),
  3393. }).ToListAsync();
  3394. var res = (from t1 in items
  3395. join t2 in items2 on t1.UserId equals t2.UserId into t1_t2
  3396. from item in t1_t2.DefaultIfEmpty()
  3397. select new SendOrderReportOutDto
  3398. {
  3399. UserId = t1.UserId,
  3400. UserName = t1.UserName,
  3401. SendOrderNum = t1.SendOrderNum,
  3402. NoSendOrderNum = t1.NoSendOrderNum,
  3403. ReSendOrderNum = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault(),
  3404. ChainRate = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault() > 0
  3405. ? ((double.Parse(t1.SendOrderNum.ToString()) - double.Parse(t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault().ToString())) /
  3406. double.Parse(t1.SendOrderNum.ToString()) * 100).ToString("F2") + "%"
  3407. : "100.00%",
  3408. }).ToList();
  3409. return res;
  3410. }
  3411. /// <summary>
  3412. /// 扭转信件统计
  3413. /// </summary>
  3414. /// <param name="dto"></param>
  3415. /// <returns></returns>
  3416. public ISugarQueryable<OrderVisitJudeStatisticsRep> OrderVisitJudeStatistics(OrderVisitJudeStatisticsReq dto)
  3417. {
  3418. if (!dto.EndTime.HasValue)
  3419. {
  3420. dto.EndTime = dto.StartTime?.AddDays(1).AddSeconds(-1);
  3421. }
  3422. else
  3423. {
  3424. dto.EndTime = dto.EndTime?.AddDays(1).AddSeconds(-1);
  3425. }
  3426. return _orderVisitRepository.Queryable()
  3427. .WhereIF(dto.StartTime.HasValue, x => x.VisitTime >= dto.StartTime)
  3428. .WhereIF(dto.EndTime.HasValue, x => x.VisitTime <= dto.EndTime)
  3429. .GroupBy(x => new { EmployeeId = x.EmployeeId, Name = x.Employee.Name })
  3430. .Select(x => new OrderVisitJudeStatisticsRep()
  3431. {
  3432. EmpId = x.EmployeeId,
  3433. EmpName = x.Employee.Name,
  3434. OrgJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState != null, 1, 0)), //部门扭转总件
  3435. OrgJudeApprovalingCount =
  3436. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  3437. OrgJudeSuccessCount =
  3438. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  3439. OrgJudeFailCount =
  3440. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0)),
  3441. SeatJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState != null, 1, 0)),
  3442. SeatJudeApprovalingCount =
  3443. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  3444. SeatJudeSuccessCount =
  3445. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  3446. SeatJudeFailCount =
  3447. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0))
  3448. });
  3449. }
  3450. /// <summary>
  3451. /// 观察关注列表
  3452. /// </summary>
  3453. /// <param name="dto"></param>
  3454. /// <returns></returns>
  3455. public ISugarQueryable<OrderObserve> OrderObserveList(OrderObserveListDto dto)
  3456. {
  3457. return _orderObserveRepository.Queryable()
  3458. .Includes(d => d.Order)
  3459. .WhereIF(dto.IsProvince.HasValue, d => d.Order.IsProvince == dto.IsProvince)
  3460. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  3461. // x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  3462. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType) //受理类型
  3463. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot),
  3464. d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot)) //热点类型
  3465. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName),
  3466. d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  3467. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.Order.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  3468. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.Order.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  3469. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime) //受理时间开始
  3470. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime) //受理时间结束
  3471. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title.Contains(dto.Title!))
  3472. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No.Contains(dto.No!))
  3473. .OrderByDescending(d => d.CreationTime);
  3474. }
  3475. /// <summary>
  3476. /// 终止列表
  3477. /// </summary>
  3478. /// <param name="dto"></param>
  3479. /// <returns></returns>
  3480. public ISugarQueryable<OrderTerminate> OrderTerminateList(OrderTerminateListDto dto)
  3481. {
  3482. var handler = dto.AuditStatus is 2 or 0 || dto.QueryType is 0;
  3483. var isAdmin = _orderDomainService.IsCheckAdmin();
  3484. return _orderTerminateRepository.Queryable(hasHandled: handler, isAdmin: isAdmin)
  3485. .Includes(d => d.Order)
  3486. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No!.Contains(dto.No!))
  3487. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title!.Contains(dto.Title!))
  3488. .WhereIF(dto.ApplyStartTime.HasValue && dto.ApplyEndTime.HasValue,
  3489. d => d.CreationTime >= dto.ApplyStartTime && d.CreationTime <= dto.ApplyEndTime)
  3490. //.WhereIF(dto.AuditStatus is 1 , d=>d.Status == ETerminateStatus.Approval || d.Status == ETerminateStatus.SendBack )
  3491. //.WhereIF(dto.AuditStatus is 2, d => d.Status == ETerminateStatus.End || dto.Status == ETerminateStatus.Refuse)
  3492. .WhereIF(dto.QueryType is 1, d => d.CreatorId == _sessionContextProvider.SessionContext.UserId)
  3493. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status)
  3494. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.Order.StartTime >= dto.StartTime && d.Order.StartTime <= dto.EndTime)
  3495. .OrderByDescending(d => d.CreationTime);
  3496. }
  3497. public ISugarQueryable<Order> QueryWaitedForSeat(QueryOrderWaitedDto dto)
  3498. {
  3499. //EOrderStatus[] handleStatuses = EnumExts.GetFields<EOrderStatus>().Select(d => (EOrderStatus)d.Key).ToArray();
  3500. //handleStatuses = handleStatuses.WhereIF(dto.IsHandled.HasValue,
  3501. // d => dto.IsHandled!.Value
  3502. // ? d is not EOrderStatus.WaitForAccept and not EOrderStatus.BackToUnAccept and not EOrderStatus.SpecialToUnAccept and not EOrderStatus.HandOverToUnAccept
  3503. // : d is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept or EOrderStatus.HandOverToUnAccept or EOrderStatus.Handling
  3504. // or EOrderStatus.Countersigning)
  3505. // .ToArray();
  3506. //var query = _orderRepository.Queryable()
  3507. // .Includes(d => d.WorkflowSteps.Where(step =>
  3508. // ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3509. // (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3510. // (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3511. // (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3512. // && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId)))
  3513. // .OrderByDescending(step => step.CreationTime)
  3514. // .Take(1)
  3515. // .ToList()
  3516. // );
  3517. var query = _orderRepository.Queryable();
  3518. switch (dto.TypeCode)
  3519. {
  3520. case 0://待办
  3521. query.Includes(d => d.WorkflowSteps.Where(step =>
  3522. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3523. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3524. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3525. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3526. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3527. && step.Status < EWorkflowStepStatus.Handled)
  3528. .OrderByDescending(step => step.CreationTime)
  3529. .Take(1)
  3530. .ToList())
  3531. .Where(d => d.WorkflowSteps
  3532. .Any(step =>
  3533. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3534. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3535. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3536. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3537. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3538. && step.Status < EWorkflowStepStatus.Handled)
  3539. || (SqlFunc.IsNullOrEmpty(d.WorkflowId)
  3540. && (SqlFunc.IsNullOrEmpty(d.SignerId) || (!SqlFunc.IsNullOrEmpty(d.SignerId) && d.SignerId == _sessionContext.UserId)))
  3541. )
  3542. .Where(d => d.Status <= EOrderStatus.HandOverToUnAccept
  3543. || d.Status == EOrderStatus.Handling//指派给班长再指派回坐席时
  3544. //|| d.Status == EOrderStatus.Countersigning//跨级派单业务如发起会签再回到坐席会签汇总时
  3545. )
  3546. ;
  3547. break;
  3548. case 1://交办: 已派单其他节点的工单,该选项卡下工单若办结就不显示
  3549. query.Includes(d => d.WorkflowSteps.Where(step =>
  3550. !string.IsNullOrEmpty(step.HandlerId)
  3551. && step.HandlerId == _sessionContext.UserId
  3552. && step.Status == EWorkflowStepStatus.Handled
  3553. ).ToList())
  3554. .Where(d => d.WorkflowSteps
  3555. .Any(step =>
  3556. !string.IsNullOrEmpty(step.HandlerId)
  3557. && step.HandlerId == _sessionContext.UserId
  3558. && step.Status == EWorkflowStepStatus.Handled)
  3559. && d.Status < EOrderStatus.Filed);
  3560. break;
  3561. case 2://办结: 当前登录坐席作为最初受理人已办结的工单
  3562. query.Where(d =>
  3563. d.Status >= EOrderStatus.Filed
  3564. && d.AcceptorId == _sessionContextProvider.SessionContext.RequiredUserId);
  3565. break;
  3566. }
  3567. //query = query.Where(d => SqlFunc.Subqueryable<WorkflowTrace>()
  3568. //.Where(step => step.ExternalId == d.Id &&
  3569. // (hasHandled || step.Status != EWorkflowStepStatus.Handled) &&
  3570. // (!hasHandled || step.Status == EWorkflowStepStatus.Handled &&
  3571. // step.TraceState != EWorkflowTraceState.StepRemoveByPrevious) &&
  3572. // ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  3573. // (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  3574. // (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId)))).Any() ||
  3575. // (string.IsNullOrEmpty(d.WorkflowId) && (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContextProvider.SessionContext.RequiredUserId))
  3576. //);
  3577. return query
  3578. //// 交办件:已派单其他节点的工单,该选项卡下工单若办结就不显示
  3579. //.WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 1, d => /*d.ProcessType == EProcessType.Jiaoban &&*/ d.Status < EOrderStatus.Filed)
  3580. //// 办结件:当前登录坐席作为最初受理人已办结的工单
  3581. //.WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 2, d => d.Status >= EOrderStatus.Filed && d.AcceptorId == _sessionContextProvider.SessionContext.RequiredUserId)
  3582. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  3583. //.WhereIF(dto.IsHandled.HasValue, d => handleStatuses.Contains(d.Status))
  3584. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword!))
  3585. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  3586. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)
  3587. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  3588. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => d.CounterSignType == null)
  3589. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true,
  3590. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  3591. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  3592. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false,
  3593. d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now) //即将超期 未办
  3594. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  3595. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  3596. //.Where(d => (string.IsNullOrEmpty(d.WorkflowId) && (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)))
  3597. //.Where(d => string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)
  3598. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  3599. .Where(x => x.Source < ESource.MLSQ || x.Source > ESource.WZSC)
  3600. .Where(x => x.Status != EOrderStatus.BackToProvince)
  3601. //.WhereIF(dto.TypeCode.HasValue == false, m => m.Status < EOrderStatus.Filed)
  3602. .WhereIF(!string.IsNullOrEmpty(dto.AcceptorName), d => d.AcceptorName == dto.AcceptorName)
  3603. //.OrderBy(d => d.Status)
  3604. .OrderByIF(dto.TypeCode != 0, d => d.StartTime, OrderByType.Desc)
  3605. //.OrderByIF(dto.IsHandled == false, d => new { IsUrgent = d.IsUrgent }, OrderByType.Desc)
  3606. //.OrderByIF(dto.IsHandled == false, d => new { d.Status })
  3607. .OrderByIF(dto.TypeCode == 0 && string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)
  3608. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, d => d.CreationTime, OrderByType.Asc) //创建时间升序
  3609. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, d => d.CreationTime, OrderByType.Desc) //创建时间降序
  3610. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  3611. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  3612. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //期满时间升序
  3613. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //期满时间降序
  3614. ;
  3615. return query;
  3616. }
  3617. public ISugarQueryable<Order> QueryWaited(QueryOrderWaitedDto dto)
  3618. {
  3619. var query = _orderRepository.Queryable()
  3620. .Includes(d => d.WorkflowSteps.Where(step =>
  3621. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3622. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3623. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3624. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3625. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId)))
  3626. .OrderByDescending(step => step.CreationTime)
  3627. .Take(1)
  3628. .ToList()
  3629. );
  3630. var hasHandled = dto.IsHandled.HasValue && dto.IsHandled.Value;
  3631. if (hasHandled)
  3632. dto.QueryType = null;
  3633. var isAdmin = _orderDomainService.IsCheckAdmin();
  3634. if (!isAdmin)
  3635. {
  3636. if (hasHandled)
  3637. {
  3638. query.Where(d => d.WorkflowSteps
  3639. .Any(step =>
  3640. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3641. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3642. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3643. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3644. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3645. && step.Status == EWorkflowStepStatus.Handled));
  3646. }
  3647. else
  3648. {
  3649. query.Where(d => d.WorkflowSteps
  3650. .Any(step =>
  3651. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) && step.HandlerId == _sessionContext.RequiredUserId) ||
  3652. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId) ||
  3653. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)) ||
  3654. (step.FlowAssignType == EFlowAssignType.OrgAndRole && !string.IsNullOrEmpty(step.RoleId) && _sessionContext.Roles.Contains(step.RoleId)
  3655. && !string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId == _sessionContext.RequiredOrgId))
  3656. && step.Status < EWorkflowStepStatus.Handled));
  3657. }
  3658. }
  3659. if (dto.QueryType is 1 || dto.QueryType is 2)
  3660. {
  3661. query.WhereIF(dto.QueryType is 1, d => d.IsForwarded == false)
  3662. .WhereIF(dto.QueryType is 2, d => d.IsForwarded == true)
  3663. .Where(d => SqlFunc.Subqueryable<OrderSpecial>().Where(os => os.OrderId == d.Id && os.IsDeleted == false && os.SpecialType == ESpecialType.ReTransact)
  3664. .NotAny())
  3665. ;
  3666. }
  3667. query.Where(d => d.Status != EOrderStatus.WaitForAccept &&
  3668. d.Status != EOrderStatus.BackToUnAccept &&
  3669. d.Status != EOrderStatus.SpecialToUnAccept &&
  3670. d.Status != EOrderStatus.HandOverToUnAccept)
  3671. .WhereIF(dto.QueryType is 3,
  3672. d => SqlFunc.Subqueryable<OrderSpecial>().Where(os => os.OrderId == d.Id && os.IsDeleted == false && os.SpecialType == ESpecialType.ReTransact).Any())
  3673. .Where(d => SqlFunc.Subqueryable<OrderDelay>().Where(od => od.OrderId == d.Id && od.IsDeleted == false && od.DelayState == EDelayState.Examining).NotAny())
  3674. .Where(d => SqlFunc.Subqueryable<OrderSendBackAudit>().Where(osba => osba.OrderId == d.Id && osba.IsDeleted == false && osba.State == ESendBackAuditState.Apply)
  3675. .NotAny())
  3676. .Where(d => SqlFunc.Subqueryable<OrderSpecial>().Where(s => s.OrderId == d.Id && s.State == 0 && s.IsDeleted == false).NotAny())
  3677. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  3678. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword))
  3679. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  3680. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)
  3681. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  3682. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => d.CounterSignType == null)
  3683. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true,
  3684. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  3685. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  3686. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false,
  3687. d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now) //即将超期 未办
  3688. .Where(d => d.Source < ESource.MLSQ || d.Source > ESource.WZSC)
  3689. .Where(d => d.Status != EOrderStatus.BackToProvince)
  3690. //.WhereIF(!hasHandled, d => d.Status < EOrderStatus.Filed)
  3691. .WhereIF(!hasHandled || _appOptions.Value.IsYiBin, d => d.Status < EOrderStatus.Filed)
  3692. //.Where(d => SqlFunc.Subqueryable<OrderSpecial>().Where(os => os.OrderId == d.Id).NotAny())
  3693. //.Where(d => d.OrderSpecials.Any() == false || d.OrderSpecials.Any(s => s.State > 0))
  3694. .WhereIF(dto.StartTime.HasValue, d => d.StartTime >= dto.StartTime)
  3695. .WhereIF(dto.EndTime.HasValue, d => d.StartTime <= dto.EndTime)
  3696. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent!.Value)
  3697. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  3698. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  3699. //.OrderByDescending(d => d.IsUrgent)
  3700. .OrderByIF(string.IsNullOrEmpty(dto.SortField), d => d.StartTime, OrderByType.Desc)
  3701. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, d => d.CreationTime, OrderByType.Asc) //创建时间升序
  3702. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, d => d.CreationTime, OrderByType.Desc) //创建时间降序
  3703. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  3704. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  3705. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //期满时间升序
  3706. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //期满时间降序
  3707. ;
  3708. return query;
  3709. }
  3710. /// <summary>
  3711. /// 受理前十
  3712. /// </summary>
  3713. /// <param name="dto"></param>
  3714. /// <param name="isExport"></param>
  3715. /// <returns></returns>
  3716. public async Task<(List<SystemDicData> acceptTypes, object items, DataTable data)> AcceptTypeTop10List(ReportPagedRequest dto, bool isExport)
  3717. {
  3718. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  3719. var IsCenter = _sessionContext.OrgIsCenter;
  3720. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 2)
  3721. .Select(x => new
  3722. {
  3723. HotspotId = x.Id,
  3724. HotspotName = x.HotSpotFullName,
  3725. }).MergeTable();
  3726. var orderList = _orderRepository.Queryable()
  3727. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  3728. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  3729. .WhereIF(IsCenter == false, x => x.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  3730. .Select(x => new
  3731. {
  3732. HotspotId = x.HotspotId.Substring(0, 2),
  3733. AcceptTypeCode = x.AcceptTypeCode,
  3734. }).MergeTable();
  3735. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  3736. .GroupBy((it, o) => new
  3737. {
  3738. it.HotspotId,
  3739. it.HotspotName,
  3740. AcceptTypeCode = o.AcceptTypeCode,
  3741. })
  3742. .OrderBy((it, o) => it.HotspotId)
  3743. .Select((it, o) => new
  3744. {
  3745. HotspotId = it.HotspotId,
  3746. HotspotName = it.HotspotName,
  3747. AcceptTypeCode = o.AcceptTypeCode,
  3748. Count = SqlFunc.AggregateCount(it.HotspotId)
  3749. }).MergeTable();
  3750. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  3751. .GroupBy((pp, dd) => new
  3752. {
  3753. HotspotId = dd.HotspotId,
  3754. HotspotName = dd.HotspotName,
  3755. AcceptTypeCode = pp.DicDataValue,
  3756. AcceptType = pp.DicDataName,
  3757. })
  3758. .OrderBy((pp, dd) => dd.HotspotId)
  3759. .Select((pp, dd) => new
  3760. {
  3761. HotspotId = dd.HotspotId,
  3762. HotspotName = dd.HotspotName,
  3763. AcceptTypeCode = pp.DicDataValue,
  3764. AcceptType = pp.DicDataName,
  3765. Count = SqlFunc.AggregateSum(dd.Count)
  3766. }).ToPivotTableAsync(q => q.AcceptType, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  3767. DataColumn totalColumn = new DataColumn("有效受理量", typeof(int));
  3768. returnList.Columns.Add(totalColumn);
  3769. returnList.Columns["HotspotName"].ColumnName = "省一级热点名称";
  3770. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  3771. for (int z = 0; z < returnList.Rows.Count; z++)
  3772. {
  3773. if (string.IsNullOrEmpty(returnList.Rows[z]["省一级热点名称"].ToString()))
  3774. {
  3775. returnList.Rows.Remove(returnList.Rows[z]);
  3776. }
  3777. else
  3778. {
  3779. int num = 0;
  3780. var colTotal = returnList.Columns.Count - 1;
  3781. for (int i = 1; i < colTotal; i++)
  3782. {
  3783. num += int.Parse(returnList.Rows[z][i].ToString());
  3784. }
  3785. returnList.Rows[z]["有效受理量"] = num;
  3786. }
  3787. }
  3788. returnList.Columns["有效受理量"].SetOrdinal(1);
  3789. DataTable list = new DataTable();
  3790. if (returnList.Rows.Count > 0)
  3791. list = returnList.Select("", "有效受理量 DESC").Take(10).CopyToDataTable();
  3792. if (isExport)
  3793. {
  3794. return (new List<SystemDicData>(), null, list);
  3795. }
  3796. var listDy = ToDynamicList(list);
  3797. return (titleList, listDy, list);
  3798. }
  3799. public static List<dynamic> ToDynamicList(DataTable dataTable)
  3800. {
  3801. var list = new List<dynamic>();
  3802. foreach (DataRow row in dataTable.Rows)
  3803. {
  3804. dynamic expando = new ExpandoObject();
  3805. var expandoDic = (IDictionary<string, object>)expando;
  3806. foreach (DataColumn column in dataTable.Columns)
  3807. {
  3808. expandoDic.Add(column.ColumnName, row[column]);
  3809. }
  3810. list.Add(expando);
  3811. }
  3812. return list;
  3813. }
  3814. #endregion
  3815. }