OrderBiDto.cs 27 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871872873874875876877878879880881882883884885886887888889890891892893894895896897898899900901902903904905906907908909910911912913914915916917918919920921922923924925926927928929930931932933934935936937938939940941942943944945946947948949950951952953954955956957958959960961962963964965966967968969970971972973974975976977978979980981982983984985986987988989990991992993994995996997998999100010011002100310041005100610071008100910101011101210131014101510161017101810191020102110221023102410251026102710281029103010311032103310341035103610371038103910401041104210431044104510461047104810491050105110521053105410551056105710581059106010611062106310641065106610671068106910701071107210731074107510761077107810791080108110821083108410851086108710881089109010911092109310941095109610971098109911001101110211031104110511061107110811091110111111121113111411151116111711181119112011211122112311241125112611271128112911301131113211331134113511361137113811391140114111421143114411451146114711481149115011511152115311541155115611571158115911601161116211631164116511661167116811691170117111721173117411751176117711781179118011811182118311841185118611871188118911901191119211931194119511961197119811991200120112021203120412051206120712081209121012111212121312141215121612171218121912201221122212231224122512261227122812291230123112321233123412351236123712381239124012411242124312441245124612471248124912501251125212531254125512561257125812591260126112621263126412651266126712681269127012711272127312741275127612771278127912801281128212831284128512861287128812891290129112921293129412951296129712981299130013011302
  1. using Hotline.Settings;
  2. using Hotline.Share.Enums.Order;
  3. using Hotline.Share.Requests;
  4. using Microsoft.VisualBasic;
  5. using System.Data;
  6. using XF.Utility.EnumExtensions;
  7. namespace Hotline.Share.Dtos.Order
  8. {
  9. public class OrderBiOrgDataListVo
  10. {
  11. public string OrgName { get; set; }
  12. public string OrgId { get; set; }
  13. /// <summary>
  14. /// 业务已办超期
  15. /// </summary>
  16. public int HandlerExtendedNum { get; set; }
  17. /// <summary>
  18. /// 会签已办超期
  19. /// </summary>
  20. public int CounterHandlerExtendedNum { get; set; }
  21. /// <summary>
  22. /// 业务待办超期
  23. /// </summary>
  24. public int NoHandlerExtendedNum { get; set; }
  25. /// <summary>
  26. /// 会签待办超期
  27. /// </summary>
  28. public int CounterNoHandlerExtendedNum { get; set; }
  29. public int Subtotal => HandlerExtendedNum + CounterHandlerExtendedNum + NoHandlerExtendedNum + CounterNoHandlerExtendedNum;
  30. //public int Subtotal { get; set; }
  31. }
  32. public class OrderBiCentreDataListVo
  33. {
  34. /// <summary>
  35. /// 用户名
  36. /// </summary>
  37. public string UserName { get; set; }
  38. /// <summary>
  39. /// 用户ID
  40. /// </summary>
  41. public string UserId { get; set; }
  42. /// <summary>
  43. /// 中心归档件
  44. /// </summary>
  45. public int CentreArchive { get; set; }
  46. /// <summary>
  47. /// 转办信件
  48. /// </summary>
  49. public int CentreCareOf { get; set; }
  50. /// <summary>
  51. /// 待转办
  52. /// </summary>
  53. public int NoCentreCareOf { get; set; }
  54. /// <summary>
  55. /// 无效件
  56. /// </summary>
  57. public int Invalid { get; set; }
  58. /// <summary>
  59. /// 重复件
  60. /// </summary>
  61. public int Repeat { get; set; }
  62. //public int Subtotal => CentreArchive + CentreCareOf + NoCentreCareOf + Invalid + Repeat;
  63. public int Subtotal { get; set; }
  64. }
  65. public class OrderBiSpecialListVo
  66. {
  67. public string Cause { get; set; }
  68. public int OrderNum { get; set; }
  69. public DateTime MaxSpecialTime { get; set; }
  70. }
  71. public class HotspotDataLsitVo {
  72. public string Name { get; set;}
  73. public string Id { get; set; }
  74. public int Num { get; set; }
  75. public bool Sublevel { get; set; }
  76. public List<HotspotDataLsitVo> Children { get; set; }
  77. public int ChainNum { get; set; }
  78. public string ChainRate { get; set; }
  79. }
  80. public class AcceptTypeTop10Volod {
  81. /// <summary>
  82. /// 热点名称
  83. /// </summary>
  84. public string Name { get; set; }
  85. /// <summary>
  86. /// 受理类型ID
  87. /// </summary>
  88. public string Id { get; set; }
  89. /// <summary>
  90. /// 受理类型名称
  91. /// </summary>
  92. public string AcceptName { get; set; }
  93. /// <summary>
  94. /// 数量
  95. /// </summary>
  96. public int Num { get; set; }
  97. }
  98. public class AcceptTypeTop10Vo
  99. {
  100. /// <summary>
  101. /// 热点名称
  102. /// </summary>
  103. public string Name { get; set; }
  104. /// <summary>
  105. /// 有效受理
  106. /// </summary>
  107. public int ValidAccept { get; set; }
  108. /// <summary>
  109. /// 咨询
  110. /// </summary>
  111. public int Consult { get; set; }
  112. /// <summary>
  113. /// 举报
  114. /// </summary>
  115. public int Report { get; set; }
  116. /// <summary>
  117. /// 投诉
  118. /// </summary>
  119. public int Complaint { get; set; }
  120. /// <summary>
  121. /// 求助
  122. /// </summary>
  123. public int SeekHelp { get; set; }
  124. /// <summary>
  125. /// 建议
  126. /// </summary>
  127. public int Suggest { get; set; }
  128. /// <summary>
  129. /// 意见
  130. /// </summary>
  131. public int Opinion { get; set; }
  132. /// <summary>
  133. /// 其他
  134. /// </summary>
  135. public int Rests { get; set; }
  136. /// <summary>
  137. /// 惠民帮助
  138. /// </summary>
  139. public int BenefitThePeople { get; set; }
  140. /// <summary>
  141. /// 表扬
  142. /// </summary>
  143. public int Praise { get; set; }
  144. }
  145. public class BiOrderDelayDataDto
  146. {
  147. /// <summary>
  148. /// 部门名称
  149. /// </summary>
  150. public string OrgName { get; set; }
  151. /// <summary>
  152. /// 部门code
  153. /// </summary>
  154. public string OrgCode { get; set; }
  155. /// <summary>
  156. /// 小计
  157. /// </summary>
  158. public int AllTotal { get; set; }
  159. /// <summary>
  160. /// 已同意次数
  161. /// </summary>
  162. public int PassTotal { get; set; }
  163. /// <summary>
  164. /// 未同意次数
  165. /// </summary>
  166. public int NoPassTotal { get; set; }
  167. /// <summary>
  168. /// 审批中次数
  169. /// </summary>
  170. public int ExaminingTotal { get; set; }
  171. }
  172. public class VisitMeasureStatisticsDto
  173. {
  174. /// <summary>
  175. /// 智能回访量
  176. /// </summary>
  177. public int AiVisitCount { get; set; }
  178. /// <summary>
  179. /// 智能回访满意量
  180. /// </summary>
  181. public int AiVisitSatisfiedCount { get; set; }
  182. /// <summary>
  183. /// 智能回访不满意量
  184. /// </summary>
  185. public int AiVisitNoSatisfiedCount { get; set; }
  186. /// <summary>
  187. /// 智能回访失败量
  188. /// </summary>
  189. public int AIVisitFailCount { get; set; }
  190. public List<VisitMeasureStatisticsModelDto> VisitMeasureStatisticsModelList { get; set; }
  191. }
  192. public class VisitMeasureStatisticsModelDto
  193. {
  194. /// <summary>
  195. /// 回访员
  196. /// </summary>
  197. public string VisitName { get; set; }
  198. /// <summary>
  199. /// 电话回访
  200. /// </summary>
  201. public int CallVisitCount { get; set; }
  202. /// <summary>
  203. /// 人工回访
  204. /// </summary>
  205. public int ArtificialVisitCount { get; set; }
  206. /// <summary>
  207. /// 总回访量
  208. /// </summary>
  209. public int SumCount { get; set; }
  210. }
  211. public class VisitAndOrgSatisfactionStatisticsResultDto
  212. {
  213. public List<VisitAndOrgSatisfactionStatisticsDto> DataList { get; set; }
  214. public VisitAndOrgSatisfactionStatisticsDto CountySumModel { get; set; }
  215. public VisitAndOrgSatisfactionStatisticsDto CitySumModel { get; set; }
  216. public VisitAndOrgSatisfactionStatisticsDto SumModel { get; set; }
  217. }
  218. public class OrgVisitDetailListResp
  219. {
  220. /// <summary>
  221. /// 工单ID
  222. /// </summary>
  223. public string Id { get; set; }
  224. /// <summary>
  225. /// 回访ID
  226. /// </summary>
  227. public string VisitId { get; set; }
  228. /// <summary>
  229. /// 工单编号
  230. /// </summary>
  231. public string No { get; set; }
  232. /// <summary>
  233. /// 重办次数
  234. /// </summary>
  235. public int? ReTransactNum { get; set; }
  236. /// <summary>
  237. /// 甄别状态
  238. /// </summary>
  239. public EScreenStatus? OrderScreenStatus { get; set; }
  240. public string? OrderScreenStatusText => OrderScreenStatus?.GetDescription();
  241. /// <summary>
  242. /// 回访内容
  243. /// </summary>
  244. public string VisitContent { get; set; }
  245. /// <summary>
  246. /// 热点全称
  247. /// </summary>
  248. public string HotspotSpliceName { get; set; }
  249. /// <summary>
  250. /// 一级部门
  251. /// </summary>
  252. public string OrgLevelOneName { get; set; }
  253. /// <summary>
  254. /// 办结部门
  255. /// </summary>
  256. public string CurrentHandleOrgName { get; set; }
  257. /// <summary>
  258. /// 受理时间
  259. /// </summary>
  260. public DateTime CreationTime { get; set; }
  261. /// <summary>
  262. /// 工单标题
  263. /// </summary>
  264. public string Title { get; set; }
  265. /// <summary>
  266. /// 回访人
  267. /// </summary>
  268. public string VisitUser { get; set; }
  269. /// <summary>
  270. /// 回访部门
  271. /// </summary>
  272. public string VisitOrgName { get; set; }
  273. /// <summary>
  274. /// 回访方式
  275. /// </summary>
  276. public EVisitType? VisitType { get; set; }
  277. public string? VisitTypeText => VisitType?.GetDescription();
  278. /// <summary>
  279. /// 回访时间
  280. /// </summary>
  281. public DateTime? VisitTime { get; set; }
  282. /// <summary>
  283. /// 满意度
  284. /// 如果入参 EAttitudeType = 1 是 办件结果
  285. /// 如果入参 EAttitudeType = 2 是 办事态度
  286. /// </summary>
  287. public string OrgProcessingResults { get; set; }
  288. /// <summary>
  289. /// 受理内容
  290. /// </summary>
  291. public string Content { get; set; }
  292. /// <summary>
  293. /// 承办意见
  294. /// </summary>
  295. public string FileOpinion { get; set;}
  296. /// <summary>
  297. /// 办结时间
  298. /// </summary>
  299. public DateTime? FiledTime { get; set; }
  300. /// <summary>
  301. /// 接办部门
  302. /// </summary>
  303. public string ActualHandleOrgName { get; set; }
  304. }
  305. public class VisitAndOrgSatisfactionStatisticsDto
  306. {
  307. public string OrgName { get; set; }
  308. public string OrgCode { get; set; }
  309. public EOrgType? OrgType { get; set; }
  310. public string OrgTypeText => OrgType?.GetDescription();
  311. /// <summary>
  312. /// 总数
  313. /// </summary>
  314. public int TotalSumCount { get; set; }
  315. /// <summary>
  316. /// 总满意度
  317. /// </summary>
  318. //public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate+ DefaultSatisfiedRate, 2) ;
  319. public double TotalSumRate => CalcTotalSumRate();
  320. public double CalcTotalSumRate()
  321. {
  322. if ((VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount + NoSatisfiedCount) == 0)
  323. return 0;
  324. return Math.Round(((double)VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount) / (VerySatisfiedCount + SatisfiedCount + RegardedAsSatisfiedCount + DefaultSatisfiedCount + NoSatisfiedCount) * 100, 2);
  325. }
  326. public string TotalSumRateText => TotalSumRate + "%";
  327. /// <summary>
  328. /// 非常满意数
  329. /// </summary>
  330. public int VerySatisfiedCount { get; set; }
  331. /// <summary>
  332. /// 非常满意Key
  333. /// </summary>
  334. public string VerySatisfiedKey => "5";
  335. /// <summary>
  336. /// 非常满意率
  337. /// </summary>
  338. public double VerySatisfiedRate => CalcVerySatisfiedRate();
  339. public double CalcVerySatisfiedRate()
  340. {
  341. if (VerySatisfiedCount == 0 || TotalSumCount == 0)
  342. {
  343. return 0;
  344. }
  345. return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
  346. }
  347. public string VerySatisfiedRateText => VerySatisfiedRate + "%";
  348. /// <summary>
  349. /// 满意数
  350. /// </summary>
  351. public int SatisfiedCount { get; set; }
  352. /// <summary>
  353. /// 满意Key
  354. /// </summary>
  355. public string SatisfiedKey => "4";
  356. /// <summary>
  357. /// 满意率
  358. /// </summary>
  359. public double SatisfiedRate => CalcSatisfiedRate();
  360. public double CalcSatisfiedRate()
  361. {
  362. if (SatisfiedCount == 0 || TotalSumCount == 0)
  363. {
  364. return 0;
  365. }
  366. return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 2);
  367. }
  368. public string SatisfiedRateText => SatisfiedRate + "%";
  369. /// <summary>
  370. /// 视为满意数
  371. /// </summary>
  372. public int RegardedAsSatisfiedCount { get; set; }
  373. /// <summary>
  374. /// 视为满意Key
  375. /// </summary>
  376. public string RegardedAsSatisfiedKey => "-1";
  377. /// <summary>
  378. /// 视为满意率
  379. /// </summary>
  380. public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();
  381. public double CalcRegardedAsSatisfiedRate()
  382. {
  383. if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
  384. {
  385. return 0;
  386. }
  387. return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 2);
  388. }
  389. public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
  390. /// <summary>
  391. /// 默认满意数
  392. /// </summary>
  393. public int DefaultSatisfiedCount { get; set; }
  394. /// <summary>
  395. /// 默认满意Key
  396. /// </summary>
  397. public string DefaultSatisfiedKey => "0";
  398. /// <summary>
  399. /// 默认满意率
  400. /// </summary>
  401. public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();
  402. public double CalcDefaultSatisfiedRate()
  403. {
  404. if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
  405. {
  406. return 0;
  407. }
  408. return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 2);
  409. }
  410. public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";
  411. /// <summary>
  412. /// 不满意数
  413. /// </summary>
  414. public int NoSatisfiedCount { get; set; }
  415. /// <summary>
  416. /// 不满意Key
  417. /// </summary>
  418. public string NoSatisfiedKey => "2";
  419. /// <summary>
  420. /// 不满意率
  421. /// </summary>
  422. public double NoSatisfiedRate => CalcNoSatisfiedRate();
  423. public double CalcNoSatisfiedRate()
  424. {
  425. if (NoSatisfiedCount == 0 || TotalSumCount == 0)
  426. {
  427. return 0;
  428. }
  429. return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 2);
  430. }
  431. public string NoSatisfiedRateText => NoSatisfiedRate + "%";
  432. /// <summary>
  433. /// 未做评价数
  434. /// </summary>
  435. public int NoEvaluateCount { get; set; }
  436. /// <summary>
  437. /// 未做评价Key
  438. /// </summary>
  439. public string NoEvaluateKey => "7";
  440. /// <summary>
  441. /// 未做评价率
  442. /// </summary>
  443. public double NoEvaluateRate => CalcNoEvaluateRate();
  444. public double CalcNoEvaluateRate()
  445. {
  446. if (NoEvaluateCount == 0 || TotalSumCount == 0)
  447. {
  448. return 0;
  449. }
  450. return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 2);
  451. }
  452. public string NoEvaluateRateText => NoEvaluateRate + "%";
  453. /// <summary>
  454. /// 未接通数
  455. /// </summary>
  456. public int NoPutThroughCount { get; set; }
  457. /// <summary>
  458. /// 未接通Key
  459. /// </summary>
  460. public string NoPutThroughKey => "6";
  461. /// <summary>
  462. /// 未接通率
  463. /// </summary>
  464. public double NoPutThroughRate => CalcNoPutThroughRate();
  465. public double CalcNoPutThroughRate()
  466. {
  467. if (NoPutThroughCount == 0 || TotalSumCount == 0)
  468. {
  469. return 0;
  470. }
  471. return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 2);
  472. }
  473. public string NoPutThroughRateText => NoPutThroughRate + "%";
  474. }
  475. public class BiOrderSendVo
  476. {
  477. public string UserId { get; set; }
  478. public string UserName { get; set; }
  479. /// <summary>
  480. /// 派单量
  481. /// </summary>
  482. public int SendOrderNum { get; set; }
  483. /// <summary>
  484. /// 待派单量
  485. /// </summary>
  486. public int NoSendOrderNum { get; set; }
  487. /// <summary>
  488. /// 重办量
  489. /// </summary>
  490. public int ReSendOrderNum { get; set; }
  491. public string AccuracyRate { get; set; }
  492. }
  493. public class OrderReTransactVo
  494. {
  495. /// <summary>
  496. /// 时间
  497. /// </summary>
  498. public string Time { get; set; }
  499. /// <summary>
  500. /// 部门名称
  501. /// </summary>
  502. public string OrgName { get; set; }
  503. /// <summary>
  504. /// 部门id
  505. /// </summary>
  506. public string OrgId { get; set; }
  507. /// <summary>
  508. /// 次数
  509. /// </summary>
  510. public int Num { get; set; }
  511. }
  512. public class SecondaryHandlingVo
  513. {
  514. /// <summary>
  515. /// 部门名称
  516. /// </summary>
  517. public string OrgName { get; set; }
  518. /// <summary>
  519. /// 部门id
  520. /// </summary>
  521. public string OrgId { get; set; }
  522. /// <summary>
  523. /// 次数
  524. /// </summary>
  525. public int Num { get; set; }
  526. }
  527. public class SecondaryHandlingSatisfactionVo
  528. {
  529. /// <summary>
  530. /// 部门名称
  531. /// </summary>
  532. public string OrgName { get; set; }
  533. /// <summary>
  534. /// 部门id
  535. /// </summary>
  536. public string OrgId { get; set; }
  537. /// <summary>
  538. /// 部门类型
  539. /// </summary>
  540. public EOrgType OrgType { get; set; }
  541. public string OrgTypeText => OrgType.GetDescription();
  542. /// <summary>
  543. /// 总数
  544. /// </summary>
  545. public int TotalSumCount { get; set; }
  546. /// <summary>
  547. /// 总满意度
  548. /// </summary>
  549. public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate + DefaultSatisfiedRate, 2);
  550. public string TotalSumRateText => TotalSumRate + "%";
  551. /// <summary>
  552. /// 非常满意数
  553. /// </summary>
  554. public int VerySatisfiedCount { get; set; }
  555. /// <summary>
  556. /// 非常满意率
  557. /// </summary>
  558. public double VerySatisfiedRate => CalcVerySatisfiedRate();
  559. public double CalcVerySatisfiedRate()
  560. {
  561. if (VerySatisfiedCount == 0 || TotalSumCount == 0)
  562. {
  563. return 0.000;
  564. }
  565. return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
  566. }
  567. public string VerySatisfiedRateText => VerySatisfiedRate + "%";
  568. /// <summary>
  569. /// 满意数
  570. /// </summary>
  571. public int SatisfiedCount { get; set; }
  572. /// <summary>
  573. /// 满意率
  574. /// </summary>
  575. public double SatisfiedRate => CalcSatisfiedRate();
  576. public double CalcSatisfiedRate()
  577. {
  578. if (SatisfiedCount == 0 || TotalSumCount == 0)
  579. {
  580. return 0.000;
  581. }
  582. return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 3);
  583. }
  584. public string SatisfiedRateText => SatisfiedRate + "%";
  585. /// <summary>
  586. /// 视为满意数
  587. /// </summary>
  588. public int RegardedAsSatisfiedCount { get; set; }
  589. /// <summary>
  590. /// 视为满意率
  591. /// </summary>
  592. public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();
  593. public double CalcRegardedAsSatisfiedRate()
  594. {
  595. if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
  596. {
  597. return 0.000;
  598. }
  599. return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 3);
  600. }
  601. public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
  602. /// <summary>
  603. /// 默认满意数
  604. /// </summary>
  605. public int DefaultSatisfiedCount { get; set; }
  606. /// <summary>
  607. /// 默认满意率
  608. /// </summary>
  609. public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();
  610. public double CalcDefaultSatisfiedRate()
  611. {
  612. if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
  613. {
  614. return 0.000;
  615. }
  616. return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 3);
  617. }
  618. public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";
  619. /// <summary>
  620. /// 不满意数
  621. /// </summary>
  622. public int NoSatisfiedCount { get; set; }
  623. /// <summary>
  624. /// 不满意率
  625. /// </summary>
  626. public double NoSatisfiedRate => CalcNoSatisfiedRate();
  627. public double CalcNoSatisfiedRate()
  628. {
  629. if (NoSatisfiedCount == 0 || TotalSumCount == 0)
  630. {
  631. return 0.000;
  632. }
  633. return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 3);
  634. }
  635. public string NoSatisfiedRateText => NoSatisfiedRate + "%";
  636. /// <summary>
  637. /// 未做评价数
  638. /// </summary>
  639. public int NoEvaluateCount { get; set; }
  640. /// <summary>
  641. /// 未做评价率
  642. /// </summary>
  643. public double NoEvaluateRate => CalcNoEvaluateRate();
  644. public double CalcNoEvaluateRate()
  645. {
  646. if (NoEvaluateCount == 0 || TotalSumCount == 0)
  647. {
  648. return 0.000;
  649. }
  650. return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 3);
  651. }
  652. public string NoEvaluateRateText => NoEvaluateRate + "%";
  653. /// <summary>
  654. /// 未接通数
  655. /// </summary>
  656. public int NoPutThroughCount { get; set; }
  657. /// <summary>
  658. /// 未接通率
  659. /// </summary>
  660. public double NoPutThroughRate => CalcNoPutThroughRate();
  661. public double CalcNoPutThroughRate()
  662. {
  663. if (NoPutThroughCount == 0 || TotalSumCount == 0)
  664. {
  665. return 0.000;
  666. }
  667. return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 3);
  668. }
  669. public string NoPutThroughRateText => NoPutThroughRate + "%";
  670. }
  671. public class OrderSourceVo
  672. {
  673. /// <summary>
  674. /// 信件来源
  675. /// </summary>
  676. public string Source { get; set; }
  677. /// <summary>
  678. /// 数量
  679. /// </summary>
  680. public int Num { get; set; }
  681. /// <summary>
  682. /// 总数
  683. /// </summary>
  684. public int TotalSumCount { get; set; }
  685. /// <summary>
  686. /// 占比
  687. /// </summary>
  688. public double Rate => GetRate();
  689. public double GetRate()
  690. {
  691. if (Num == 0 || TotalSumCount == 0)
  692. {
  693. return 0.000;
  694. }
  695. return Math.Round((Num / (double)TotalSumCount) * 100, 2) ;
  696. }
  697. public string RateText => GetRate() + "%";
  698. }
  699. public class VisitAndHotspotSatisfactionStatisticsDto
  700. {
  701. public string HotspotId { get; set; }
  702. public string HotspotName { get; set; }
  703. /// <summary>
  704. /// 总数
  705. /// </summary>
  706. public int TotalSumCount { get; set; }
  707. /// <summary>
  708. /// 总满意度
  709. /// </summary>
  710. public double TotalSumRate => Math.Round(VerySatisfiedRate + SatisfiedRate + RegardedAsSatisfiedRate + DefaultSatisfiedRate, 2);
  711. public string TotalSumRateText => TotalSumRate + "%";
  712. /// <summary>
  713. /// 非常满意数
  714. /// </summary>
  715. public int VerySatisfiedCount { get; set; }
  716. /// <summary>
  717. /// 非常满意Key
  718. /// </summary>
  719. public string VerySatisfiedKey => "5";
  720. /// <summary>
  721. /// 非常满意率
  722. /// </summary>
  723. public double VerySatisfiedRate => CalcVerySatisfiedRate();
  724. public double CalcVerySatisfiedRate()
  725. {
  726. if (VerySatisfiedCount == 0 || TotalSumCount == 0)
  727. {
  728. return 0;
  729. }
  730. return Math.Round((VerySatisfiedCount / (double)TotalSumCount) * 100, 2);
  731. }
  732. public string VerySatisfiedRateText => VerySatisfiedRate + "%";
  733. /// <summary>
  734. /// 满意数
  735. /// </summary>
  736. public int SatisfiedCount { get; set; }
  737. /// <summary>
  738. /// 满意Key
  739. /// </summary>
  740. public string SatisfiedKey => "4";
  741. /// <summary>
  742. /// 满意率
  743. /// </summary>
  744. public double SatisfiedRate => CalcSatisfiedRate();
  745. public double CalcSatisfiedRate()
  746. {
  747. if (SatisfiedCount == 0 || TotalSumCount == 0)
  748. {
  749. return 0;
  750. }
  751. return Math.Round((SatisfiedCount / (double)TotalSumCount) * 100, 2);
  752. }
  753. public string SatisfiedRateText => SatisfiedRate + "%";
  754. /// <summary>
  755. /// 视为满意数
  756. /// </summary>
  757. public int RegardedAsSatisfiedCount { get; set; }
  758. /// <summary>
  759. /// 视为满意Key
  760. /// </summary>
  761. public string RegardedAsSatisfiedKey => "-1";
  762. /// <summary>
  763. /// 视为满意率
  764. /// </summary>
  765. public double RegardedAsSatisfiedRate => CalcRegardedAsSatisfiedRate();
  766. public double CalcRegardedAsSatisfiedRate()
  767. {
  768. if (RegardedAsSatisfiedCount == 0 || TotalSumCount == 0)
  769. {
  770. return 0;
  771. }
  772. return Math.Round((RegardedAsSatisfiedCount / (double)TotalSumCount) * 100, 2);
  773. }
  774. public string RegardedAsSatisfiedRateText => RegardedAsSatisfiedRate + "%";
  775. /// <summary>
  776. /// 默认满意数
  777. /// </summary>
  778. public int DefaultSatisfiedCount { get; set; }
  779. /// <summary>
  780. /// 默认满意Key
  781. /// </summary>
  782. public string DefaultSatisfiedKey => "0";
  783. /// <summary>
  784. /// 默认满意率
  785. /// </summary>
  786. public double DefaultSatisfiedRate => CalcDefaultSatisfiedRate();
  787. public double CalcDefaultSatisfiedRate()
  788. {
  789. if (DefaultSatisfiedCount == 0 || TotalSumCount == 0)
  790. {
  791. return 0;
  792. }
  793. return Math.Round((DefaultSatisfiedCount / (double)TotalSumCount) * 100, 2);
  794. }
  795. public string DefaultSatisfiedRateText => DefaultSatisfiedRate + "%";
  796. /// <summary>
  797. /// 不满意数
  798. /// </summary>
  799. public int NoSatisfiedCount { get; set; }
  800. /// <summary>
  801. /// 不满意Key
  802. /// </summary>
  803. public string NoSatisfiedKey => "2";
  804. /// <summary>
  805. /// 不满意率
  806. /// </summary>
  807. public double NoSatisfiedRate => CalcNoSatisfiedRate();
  808. public double CalcNoSatisfiedRate()
  809. {
  810. if (NoSatisfiedCount == 0 || TotalSumCount == 0)
  811. {
  812. return 0;
  813. }
  814. return Math.Round((NoSatisfiedCount / (double)TotalSumCount) * 100, 2);
  815. }
  816. public string NoSatisfiedRateText => NoSatisfiedRate + "%";
  817. /// <summary>
  818. /// 未做评价数
  819. /// </summary>
  820. public int NoEvaluateCount { get; set; }
  821. /// <summary>
  822. /// 未做评价Key
  823. /// </summary>
  824. public string NoEvaluateKey => "7";
  825. /// <summary>
  826. /// 未做评价率
  827. /// </summary>
  828. public double NoEvaluateRate => CalcNoEvaluateRate();
  829. public double CalcNoEvaluateRate()
  830. {
  831. if (NoEvaluateCount == 0 || TotalSumCount == 0)
  832. {
  833. return 0;
  834. }
  835. return Math.Round((NoEvaluateCount / (double)TotalSumCount) * 100, 2);
  836. }
  837. public string NoEvaluateRateText => NoEvaluateRate + "%";
  838. /// <summary>
  839. /// 未接通数
  840. /// </summary>
  841. public int NoPutThroughCount { get; set; }
  842. /// <summary>
  843. /// 未接通Key
  844. /// </summary>
  845. public string NoPutThroughKey => "6";
  846. /// <summary>
  847. /// 未接通率
  848. /// </summary>
  849. public double NoPutThroughRate => CalcNoPutThroughRate();
  850. public double CalcNoPutThroughRate()
  851. {
  852. if (NoPutThroughCount == 0 || TotalSumCount == 0)
  853. {
  854. return 0;
  855. }
  856. return Math.Round((NoPutThroughCount / (double)TotalSumCount) * 100, 2);
  857. }
  858. public string NoPutThroughRateText => NoPutThroughRate + "%";
  859. }
  860. public class OrderSourceHeaderVo {
  861. /// <summary>
  862. /// 日期
  863. /// </summary>
  864. public string? Time { get; set; }
  865. /// <summary>
  866. /// 日期(不显示)
  867. /// </summary>
  868. public string? TimeSort { get; set; }
  869. /// <summary>
  870. /// 小计
  871. /// </summary>
  872. public int? Subtotal => Phone + Web + Rests + Created + WeChat + App + WisdomYB + Platform + Platform12328 + MayorAndNetizens + MediaYB + Platform12345 + Interaction + ServiceYB + CityTransfer + Platform110 + NoService + Iyb;
  873. /// <summary>
  874. /// 电话
  875. /// </summary>
  876. public int? Phone { get; set; }
  877. /// <summary>
  878. /// 因特网
  879. /// </summary>
  880. public int? Web { get; set; }
  881. /// <summary>
  882. /// 其他
  883. /// </summary>
  884. public int? Rests { get; set; }
  885. /// <summary>
  886. /// 自建
  887. /// </summary>
  888. public int? Created { get; set; }
  889. /// <summary>
  890. /// 微信
  891. /// </summary>
  892. public int? WeChat { get; set; }
  893. /// <summary>
  894. /// APP
  895. /// </summary>
  896. public int? App { get; set; }
  897. /// <summary>
  898. /// 智慧宜宾
  899. /// </summary>
  900. public int? WisdomYB { get; set; }
  901. /// <summary>
  902. /// 综治平台
  903. /// </summary>
  904. public int? Platform { get; set; }
  905. /// <summary>
  906. /// 省12328平台
  907. /// </summary>
  908. public int? Platform12328 { get; set; }
  909. /// <summary>
  910. /// 市长和网民
  911. /// </summary>
  912. public int? MayorAndNetizens { get; set; }
  913. /// <summary>
  914. /// 宜宾融媒体
  915. /// </summary>
  916. public int? MediaYB { get; set; }
  917. /// <summary>
  918. /// 省12345平台
  919. /// </summary>
  920. public int? Platform12345 { get; set; }
  921. /// <summary>
  922. /// 省政民互动
  923. /// </summary>
  924. public int? Interaction { get; set; }
  925. /// <summary>
  926. /// 宜办事
  927. /// </summary>
  928. public int? ServiceYB { get; set; }
  929. /// <summary>
  930. /// 市州互转
  931. /// </summary>
  932. public int? CityTransfer { get; set; }
  933. /// <summary>
  934. /// 宜宾110平台
  935. /// </summary>
  936. public int? Platform110 { get; set; }
  937. /// <summary>
  938. /// 办不成事反映窗口
  939. /// </summary>
  940. public int? NoService { get; set; }
  941. // <summary>
  942. /// i宜宾
  943. /// </summary>
  944. public int? Iyb { get; set; }
  945. }
  946. public class OrderScreenApplyVo
  947. {
  948. /// <summary>
  949. /// 提起时间
  950. /// </summary>
  951. public string ApplyTime { get; set; }
  952. /// <summary>
  953. /// 提起人
  954. /// </summary>
  955. public string ApplyUserName { get; set; }
  956. /// <summary>
  957. /// 部门名称
  958. /// </summary>
  959. public string ApplyOrgName { get; set; }
  960. /// <summary>
  961. /// 数量
  962. /// </summary>
  963. public int ApplyNum { get; set; }
  964. }
  965. public class OrderScreenAuditVo {
  966. /// <summary>
  967. /// 审批人
  968. /// </summary>
  969. public string AuditName { get; set; }
  970. /// <summary>
  971. /// 审批数量
  972. /// </summary>
  973. public int AuditNum { get; set; }
  974. /// <summary>
  975. /// 退回数量
  976. /// </summary>
  977. public int AuditBackNum { get; set; }
  978. /// <summary>
  979. /// 小计
  980. /// </summary>
  981. public int Total => AuditNum + AuditBackNum;
  982. }
  983. public class OrderCenterAcceptVo: OrderCenterBaseVo
  984. {
  985. /// <summary>
  986. /// 日期
  987. /// </summary>
  988. public string Time { get; set; }
  989. }
  990. public class OrderCenterAcceptUserVo : OrderCenterBaseVo
  991. {
  992. /// <summary>
  993. /// 值班坐席
  994. /// </summary>
  995. public string AcceptUserName { get; set; }
  996. }
  997. public class OrderCenterAcceptHourVo : OrderCenterBaseVo
  998. {
  999. /// <summary>
  1000. /// 时间段
  1001. /// </summary>
  1002. public string Hour { get; set; }
  1003. }
  1004. public class OrderCenterBaseVo
  1005. {
  1006. /// <summary>
  1007. /// 受理总件
  1008. /// </summary>
  1009. public int AcceptNum { get; set; }
  1010. /// <summary>
  1011. /// 有效件
  1012. /// </summary>
  1013. public int ValidNum { get; set; }
  1014. /// <summary>
  1015. /// 重复件
  1016. /// </summary>
  1017. public int RepetitionNum { get; set; }
  1018. /// <summary>
  1019. /// 无效件
  1020. /// </summary>
  1021. public int InvalidNum { get; set; }
  1022. /// <summary>
  1023. /// 已办件
  1024. /// </summary>
  1025. public int HandleNum { get; set; }
  1026. /// <summary>
  1027. /// 待办件
  1028. /// </summary>
  1029. public int NoHandleNum { get; set; }
  1030. /// <summary>
  1031. /// 退回件
  1032. /// </summary>
  1033. public int BackNum { get; set; }
  1034. /// <summary>
  1035. /// 值班坐席
  1036. /// </summary>
  1037. public int DutyDeskNum { get; set; }
  1038. }
  1039. }