OrderDto.cs 30 KB

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  1. using Hotline.Share.Dtos.File;
  2. using Hotline.Share.Dtos.FlowEngine.Workflow;
  3. using Hotline.Share.Dtos.Hotspots;
  4. using Hotline.Share.Enums.FlowEngine;
  5. using Hotline.Share.Enums.Order;
  6. using Hotline.Share.Enums.Settings;
  7. using Hotline.Share.Requests;
  8. using XF.Utility.EnumExtensions;
  9. namespace Hotline.Share.Dtos.Order
  10. {
  11. public class OrderDto : UpdateOrderDto
  12. {
  13. #region 工单属性
  14. /// <summary>
  15. /// 工单状态
  16. /// </summary>
  17. public EOrderStatus Status { get; set; }
  18. public string StatusText => Status.GetDescription();
  19. /// <summary>
  20. /// 过期状态
  21. /// </summary>
  22. public EExpiredStatus? ExpiredStatus => CalculateExpiredState();
  23. /// <summary>
  24. /// 过期状态
  25. /// </summary>
  26. public string ExpiredStatusText => ExpiredStatus?.GetDescription() ?? string.Empty;
  27. /// <summary>
  28. /// 处理方式(直办、交办)
  29. /// </summary>
  30. public EProcessType ProcessType { get; set; }
  31. ///// <summary>
  32. ///// 进展情况
  33. ///// </summary>
  34. //public EProgress Progress { get; set; }
  35. /// <summary>
  36. /// 是否公开
  37. /// </summary>
  38. public bool IsPublicity { get; set; }
  39. /// <summary>
  40. /// 工单编码(20220101000001)
  41. /// </summary>
  42. public string No { get; set; }
  43. /// <summary>
  44. /// 是否110来的工单
  45. /// </summary>
  46. public bool IsNo110 { get; set; }
  47. public string? TagNames { get; set; }
  48. #region 流程信息
  49. /// <summary>
  50. /// 工单开始时间(受理/接办时间=流程开启时间)
  51. /// </summary>
  52. public DateTime? StartTime { get; set; }
  53. /// <summary>
  54. /// 交办时间(中心交部门办理时间)
  55. /// </summary>
  56. public DateTime? CenterToOrgTime { get; set; }
  57. /// <summary>
  58. /// 归档时间(暂为流程结束时间,因流程结束自动归档)
  59. /// </summary>
  60. public DateTime? FiledTime { get; set; }
  61. /// <summary>
  62. /// 归档意见
  63. /// </summary>
  64. public string? FileOpinion { get; set; }
  65. /// <summary>
  66. /// 办结时长(分钟)
  67. /// 办结时间-交办时间
  68. /// </summary>
  69. public double HandleDuration { get; set; }
  70. /// <summary>
  71. /// 办结工作日时长(分钟)
  72. /// </summary>
  73. public double HandleDurationWorkday { get; set; }
  74. /// <summary>
  75. /// 全流程时长(分钟)
  76. /// 归档时间-创建时间
  77. /// </summary>
  78. public double AllDuration { get; set; }
  79. /// <summary>
  80. /// 办结时长(秒) 归档时间-受理时间(工单创建时间)
  81. /// </summary>
  82. public double? CreationTimeHandleDuration { get; set; }
  83. /// <summary>
  84. /// 办结工作日时长(秒)归档时间-受理时间(工单创建时间)
  85. /// </summary>
  86. public double? CreationTimeHandleDurationWorkday { get; set; }
  87. /// <summary>
  88. /// 办结时长(秒) 归档时间-派单时间(中心到部门时间)
  89. /// </summary>
  90. public double? CenterToOrgHandleDuration { get; set; }
  91. /// <summary>
  92. /// 办结工作日时长(秒)归档时间-派单时间(中心到部门时间)
  93. /// </summary>
  94. public double? CenterToOrgHandleDurationWorkday { get; set; }
  95. #region 实际办理信息(节点,部门,意见)
  96. /// <summary>
  97. /// 实际办理节点code(会签状态此字段保存最外层会签发起节点code)
  98. /// </summary>
  99. public string? ActualHandleStepCode { get; set; }
  100. /// <summary>
  101. /// 实际办理节点名称(会签状态此字段保存最外层会签发起节点名称)
  102. /// </summary>
  103. public string? ActualHandleStepName { get; set; }
  104. /// <summary>
  105. /// 到达实际办理节点时间(stepBox创建时间)
  106. /// </summary>
  107. public DateTime? ActualHandleStepCreateTime { get; set; }
  108. /// <summary>
  109. /// 实际办理节点签收时间
  110. /// </summary>
  111. public DateTime? ActualHandleStepAcceptTime { get; set; }
  112. /// <summary>
  113. /// 实际办理时间
  114. /// </summary>
  115. public DateTime? ActualHandleTime { get; set; }
  116. /// <summary>
  117. /// 实际办理人id
  118. /// </summary>
  119. public string? ActualHandlerId { get; set; }
  120. /// <summary>
  121. /// 实际办理人名称
  122. /// </summary>
  123. public string? ActualHandlerName { get; set; }
  124. /// <summary>
  125. /// 实际办理部门名称
  126. /// </summary>
  127. public string? ActualHandleOrgName { get; set; }
  128. /// <summary>
  129. /// 实际办理部门编码
  130. /// </summary>
  131. public string? ActualHandleOrgCode { get; set; }
  132. /// <summary>
  133. /// 实际办理部门行政区划编码
  134. /// </summary>
  135. public string? ActualHandleOrgAreaCode { get; set; }
  136. /// <summary>
  137. /// 实际办理部门行政区划名称
  138. /// </summary>
  139. public string? ActualHandleOrgAreaName { get; set; }
  140. /// <summary>
  141. /// 实际办理对象(会签停留在顶级发起节点)
  142. /// 办理时选择的办理对象,可能是部门也可能是用户
  143. /// </summary>
  144. public string? ActualHandlerValue { get; set; }
  145. public string? ActualHandlerKey { get; set; }
  146. public EHandlerType? ActualHandlerType { get; set; }
  147. /// <summary>
  148. /// 实际办理意见(办理中...or 最终办理意见)
  149. /// </summary>
  150. public string ActualOpinion { get; set; } = "办理中...";
  151. /// <summary>
  152. /// 真实办理人姓名(手动填写)
  153. /// </summary>
  154. public string? RealHandlerName { get; set; }
  155. /// <summary>
  156. /// 真实办理人电话(手动填写)
  157. /// </summary>
  158. public string? RealHandlerPhone { get; set; }
  159. /// <summary>
  160. /// 沟通方式(手动填写)
  161. /// </summary>
  162. public ERealCommunicationMode? RealCommunicationMode { get; set; }
  163. /// <summary>
  164. /// 沟通时间(手动填写)
  165. /// </summary>
  166. public DateTime? RealCommunicationTime { get; set; }
  167. /// <summary>
  168. /// 沟通地点(手动填写)
  169. /// </summary>
  170. public string? RealCommunicationAddress { get; set; }
  171. /// <summary>
  172. /// 已与市民沟通
  173. /// </summary>
  174. public bool? RealIsContacted { get; set; }
  175. /// <summary>
  176. /// 已与市民现场沟通
  177. /// </summary>
  178. public bool? RealContactLocale { get; set; }
  179. #endregion
  180. #region 当前办理节点信息(指派时赋值)
  181. public string? CurrentStepId { get; set; }
  182. /// <summary>
  183. /// 当前办理节点code(非会签:当前被指派节点,会签:会签发起节点)
  184. /// </summary>
  185. public string? CurrentStepCode { get; set; }
  186. /// <summary>
  187. /// 当前节点名称
  188. /// </summary>
  189. public string? CurrentStepName { get; set; }
  190. /// <summary>
  191. /// 到达当前节点时间
  192. /// </summary>
  193. public DateTime? CurrentStepCreateTime { get; set; }
  194. /// <summary>
  195. /// 当前办理节点签收时间
  196. /// </summary>
  197. public DateTime? CurrentStepAcceptTime { get; set; }
  198. public string CurrentStepAcceptText => CurrentStepAcceptTime.HasValue ? "已签收" : "未签收";
  199. /// <summary>
  200. /// 当前办理时间
  201. /// </summary>
  202. public DateTime? CurrentHandleTime { get; set; }
  203. /// <summary>
  204. /// 当前办理人id
  205. /// </summary>
  206. public string? CurrentHandlerId { get; set; }
  207. /// <summary>
  208. /// 当前办理人名称
  209. /// </summary>
  210. public string? CurrentHandlerName { get; set; }
  211. /// <summary>
  212. /// 当前办理部门名称
  213. /// </summary>
  214. public string? CurrentHandleOrgName { get; set; }
  215. /// <summary>
  216. /// 当前办理部门编码
  217. /// </summary>
  218. public string? CurrentHandleOrgId { get; set; }
  219. /// <summary>
  220. /// 当前办理部门等级
  221. /// </summary>
  222. public int? CurrentHandleOrgLevel { get; set; }
  223. /// <summary>
  224. /// 当前办理部门行政区划编码
  225. /// </summary>
  226. public string? CurrentHandleOrgAreaCode { get; set; }
  227. /// <summary>
  228. /// 当前办理部门行政区划名称
  229. /// </summary>
  230. public string? CurrentHandleOrgAreaName { get; set; }
  231. #endregion
  232. #region 一级部门
  233. /// <summary>
  234. /// 一级部门code
  235. /// </summary>
  236. public string? OrgLevelOneCode { get; set; }
  237. /// <summary>
  238. /// 一级部门名称
  239. /// </summary>
  240. public string? OrgLevelOneName { get; set; }
  241. #endregion
  242. #region 受理人(开启流程的话务员)
  243. /// <summary>
  244. /// 受理人id
  245. /// </summary>
  246. public string? AcceptorId { get; set; }
  247. /// <summary>
  248. /// 受理人名称
  249. /// </summary>
  250. public string? AcceptorName { get; set; }
  251. /// <summary>
  252. /// 受理人工号
  253. /// </summary>
  254. public string? AcceptorStaffNo { get; set; }
  255. /// <summary>
  256. /// 受理人部门编码
  257. /// </summary>
  258. public string? AcceptorOrgCode { get; set; }
  259. /// <summary>
  260. /// 受理人部门名称
  261. /// </summary>
  262. public string? AcceptorOrgName { get; set; }
  263. #endregion
  264. /// <summary>
  265. /// 会签类型
  266. /// </summary>
  267. public ECounterSignType? CounterSignType { get; set; }
  268. public string? CounterSignTypeText => CounterSignType?.GetDescription() ?? "未会签";
  269. #region 签收
  270. /// <summary>
  271. /// 签收人id
  272. /// </summary>
  273. public string? SignerId { get; set; }
  274. /// <summary>
  275. /// 签收人名称
  276. /// </summary>
  277. public string? SignerName { get; set; }
  278. #endregion
  279. #endregion
  280. #endregion
  281. public DateTime CreationTime { get; set; }
  282. public string? ContactMask { get; set; }
  283. public string SmsSendedText => SmsSended ? "已发送" : "未发送";
  284. /// <summary>
  285. /// 市民查询密码
  286. /// </summary>
  287. public string? Password { get; set; }
  288. //public string? HotspotCodeLv1 { get; set; }
  289. public string WorkflowId { get; set; }
  290. public WorkflowDto Workflow { get; set; }
  291. /// <summary>
  292. /// 来电/信人性别
  293. /// </summary>
  294. public string FromGenderText => FromGender.GetDescription();
  295. /// <summary>
  296. /// 来电/信人身份
  297. /// </summary>
  298. public string IdentityTypeText => IdentityType?.GetDescription();
  299. ///// <summary>
  300. ///// 受理类型
  301. ///// </summary>
  302. ////public string AcceptTypeText => AcceptType.GetDescription();
  303. ///// <summary>
  304. ///// 紧急程度
  305. ///// </summary>
  306. //public string EmergencyLevelText => EmergencyLevel.GetDescription();
  307. /// <summary>
  308. /// 紧急程度
  309. /// </summary>
  310. //public EEmergencyLevel EmergencyLevel { get; set; }
  311. public EEmergencyLevel EmergencyLevel => IsUrgent
  312. ? EEmergencyLevel.Emergency
  313. : EEmergencyLevel.UnEmergency;
  314. ///// <summary>
  315. ///// 超期时间描述(需求:超期3天、0.5天后超期)
  316. ///// </summary>
  317. //public string ExpiredText => CalculateExpiredText();
  318. /// <summary>
  319. /// 是否可编辑
  320. /// </summary>
  321. public bool CanEdit => !string.IsNullOrEmpty(SignerId) &&
  322. (Status is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept or EOrderStatus.HandOverToUnAccept);
  323. /// <summary>
  324. /// 是否可签收
  325. /// </summary>
  326. public bool CanSign => string.IsNullOrEmpty(SignerId);
  327. /// <summary>
  328. /// 待结束会签编号
  329. /// </summary>
  330. public string? CountersignId { get; set; }
  331. /// <summary>
  332. /// 是否可以延期
  333. /// </summary>
  334. public bool IsCanDelay { get; set; }
  335. /// <summary>
  336. /// 是否可以取消延期
  337. /// </summary>
  338. public bool IsCanCancelDelay { get; set; }
  339. /// <summary>
  340. /// 最后一次延期天数
  341. /// </summary>
  342. public string? DelayString { get; set; }
  343. /// <summary>
  344. /// 是否可退回
  345. /// </summary>
  346. public bool CanPrevious { get; set; }
  347. /// <summary>
  348. /// 是否可办理
  349. /// </summary>
  350. public bool CanHandle { get; set; }
  351. /// <summary>
  352. /// 退回意见
  353. /// </summary>
  354. public string? PreviousOpinion { get; set; }
  355. /// <summary>
  356. /// 是否可代办
  357. /// </summary>
  358. public bool CanInsteadHandle { get; set; }
  359. /// <summary>
  360. /// 延期申请数量
  361. /// </summary>
  362. public int DelayingCount => OrderDelays?.Count ?? 0;
  363. /// <summary>
  364. /// 是否紧急
  365. /// </summary>
  366. public bool IsUrgent { get; set; }
  367. public string IsUrgentText => IsUrgent ? "紧急" : "";
  368. /// <summary>
  369. /// 发布范围
  370. /// </summary>
  371. public bool? PublishState { get; set; }
  372. /// <summary>
  373. /// 是否延期
  374. /// </summary>
  375. public string? DelayText => DelayingCount > 0 ? "是" : "否";
  376. private string CalculateExpiredText()
  377. {
  378. //todo 完整处理方案:1.创建待过期表,Id,过期时间,即将过期时间等字段。2.延迟消息通知处理过期,删除子表数据,处理order过期状态字段。3.此处即可采用expiredStatus进行判断
  379. //todo 目前暂时采用过期时间计算
  380. if (!ExpiredTime.HasValue)
  381. return string.Empty;
  382. var days = (DateTime.Now - ExpiredTime.Value).TotalDays;
  383. switch (days)
  384. {
  385. case > 0:
  386. return $"超期{days:N1}天";
  387. case < 0:
  388. return $"{days:N1}天后超期";
  389. default:
  390. return "超期不到1天";
  391. }
  392. }
  393. /// <summary>
  394. /// 超期天数
  395. /// </summary>
  396. public string DaysOverdue => DaysOverdueText();
  397. private string DaysOverdueText()
  398. {
  399. DateTime? dateTime = DateTime.Now;
  400. if (Status >= EOrderStatus.Filed && ExpiredTime.HasValue && FiledTime.HasValue)
  401. {
  402. var days = (FiledTime.Value - ExpiredTime.Value).TotalDays;
  403. return $"超期{days:N1}天";
  404. }
  405. if (ExpiredTime.HasValue)
  406. {
  407. var days = (dateTime.Value - ExpiredTime.Value).TotalDays;
  408. return $"超期{days:N1}天";
  409. }
  410. return string.Empty;
  411. }
  412. /// <summary>
  413. /// 超期部门
  414. /// </summary>
  415. public string DaysOverdueOrgName { get; set; }
  416. public EExpiredStatus? CalculateExpiredState()
  417. {
  418. DateTime? dateTime = DateTime.Now;
  419. if (Status >= EOrderStatus.Filed)
  420. {
  421. dateTime = FiledTime;
  422. }
  423. //ExpiredStatus
  424. if (ExpiredTime.HasValue)
  425. {
  426. if (NearlyExpiredTimeOne.HasValue && dateTime < NearlyExpiredTimeOne)
  427. {
  428. return EExpiredStatus.Normal;
  429. }
  430. else if (!NearlyExpiredTimeOne.HasValue && dateTime < NearlyExpiredTime)
  431. {
  432. return EExpiredStatus.Normal;
  433. }
  434. else if (NearlyExpiredTimeOne.HasValue && dateTime > NearlyExpiredTimeOne && dateTime < NearlyExpiredTime)
  435. {
  436. return EExpiredStatus.GoingToExpiredOne;
  437. }
  438. else if (dateTime > NearlyExpiredTime && dateTime < ExpiredTime)
  439. {
  440. return EExpiredStatus.GoingToExpired;
  441. }
  442. else
  443. {
  444. return EExpiredStatus.Expired;
  445. }
  446. }
  447. return null;
  448. }
  449. public OrderExtensionDto OrderExtension { get; set; }
  450. public HotspotDto? Hotspot { get; set; }
  451. /// <summary>
  452. /// 延期
  453. /// </summary>
  454. public List<OrderDelayDto> OrderDelays { get; set; }
  455. /// <summary>
  456. /// 甄别
  457. /// </summary>
  458. public List<OrderScreenListDto> OrderScreens { get; set; }
  459. public List<RepeatableEventDetailOpDto> RepeatableEventDetails { get; set; } = new();
  460. public List<OrderVisitDto> OrderVisits { get; set; }
  461. public List<FileJson>? FileJson { get; set; }
  462. /// <summary>
  463. /// 可直接访问的通话录音地址
  464. /// </summary>
  465. public string? RecordingBaseAddress { get; set; }
  466. public string? RecordingAbsolutePath { get; set; }
  467. public int ReTransactNum { get; set; }
  468. /// <summary>
  469. /// 敏感标签
  470. /// </summary>
  471. public List<string>? Sensitive { get; set; }
  472. public string? SensitiveText => (Sensitive != null && Sensitive.Any()) ? string.Join(',', Sensitive) : "";
  473. public string IsProvinceText => IsProvince ? "省工单" : "市工单";
  474. /// <summary>
  475. /// 部门是否解决
  476. /// </summary>
  477. public bool IsResolved { get; set; }
  478. public string IsResolvedText => IsResolved ? "已解决" : "未解决";
  479. #region 副本工单
  480. /// <summary>
  481. /// 修改人
  482. /// </summary>
  483. public string AuditUserName { get; set; }
  484. public string AuditUserId { get; set; }
  485. /// <summary>
  486. /// 修改时间
  487. /// </summary>
  488. public DateTime AuditTime { get; set; }
  489. #endregion
  490. public string OverDays => GetOverDays();
  491. public string GetOverDays()
  492. {
  493. var overDays = "0天";
  494. if (ExpiredTime.HasValue)
  495. {
  496. if (FiledTime.HasValue && ExpiredTime < FiledTime)
  497. {
  498. overDays = (FiledTime - ExpiredTime).Value.Days + "天";
  499. }
  500. else if (ExpiredTime < DateTime.Now)
  501. {
  502. overDays = (DateTime.Now - ExpiredTime).Value.Days + "天";
  503. }
  504. }
  505. return overDays;
  506. }
  507. /// <summary>
  508. /// 中心意见
  509. /// </summary>
  510. public string CenterOpinion { get; set; }
  511. /// <summary>
  512. /// 退回原因
  513. /// </summary>
  514. public string SendBackOpinion { get; set; }
  515. /// <summary>
  516. /// 退回原因
  517. /// </summary>
  518. public string SendBackRefuseOpinion { get; set; }
  519. /// <summary>
  520. /// 审批时间
  521. /// </summary>
  522. public DateTime? SendBackAuditTime { get; set; }
  523. /// <summary>
  524. /// 退回意见
  525. /// </summary>
  526. public List<OrderRemarksDto> OrderRemarks { get; set; }
  527. /// <summary>
  528. /// 交办人(派单员)
  529. /// </summary>
  530. public string? CenterToOrgHandlerId { get; set; }
  531. /// <summary>
  532. /// 交办人(派单员)
  533. /// </summary>
  534. public string? CenterToOrgHandlerName { get; set; }
  535. /// <summary>
  536. /// 是否退回审批中
  537. /// </summary>
  538. public bool IsReturnUnderApproval { get; set; }
  539. }
  540. public class UpdateOrderDto : AddOrderDto
  541. {
  542. public string Id { get; set; }
  543. }
  544. public class AddOrderDto : Position
  545. {
  546. #region 来电信息
  547. /// <summary>
  548. /// 来源渠道
  549. /// </summary>
  550. public string? SourceChannel { get; set; }
  551. public string? SourceChannelCode { get; set; }
  552. /// <summary>
  553. /// 渠道为电话时,此字段存在
  554. /// </summary>
  555. public string? CallId { get; set; }
  556. /// <summary>
  557. /// 来电归属地
  558. /// </summary>
  559. public string? CallAddress { get; set; }
  560. /// <summary>
  561. /// 来电号码
  562. /// </summary>
  563. public string? FromPhone { get; set; }
  564. /// <summary>
  565. /// 转接号码(转接来源)
  566. /// </summary>
  567. public string? TransferPhone { get; set; }
  568. /// <summary>
  569. /// 来电/信人姓名
  570. /// </summary>
  571. public string? FromName { get; set; }
  572. /// <summary>
  573. /// 来电/信人性别
  574. /// </summary>
  575. public EGender FromGender { get; set; }
  576. /// <summary>
  577. /// 来电/信人身份
  578. /// </summary>
  579. public EIdentityType? IdentityType { get; set; }
  580. /// <summary>
  581. /// 证件类型
  582. /// </summary>
  583. public string? LicenceTypeCode { get; set; }
  584. public string? LicenceType { get; set; }
  585. /// <summary>
  586. /// 证件号码
  587. /// </summary>
  588. public string? LicenceNo { get; set; }
  589. /// <summary>
  590. /// 年龄段
  591. /// </summary>
  592. public string? AgeRangeCode { get; set; }
  593. public string? AgeRange { get; set; }
  594. /// <summary>
  595. /// 联系电话
  596. /// </summary>
  597. public string? Contact { get; set; }
  598. /// <summary>
  599. /// 是否接受短信,勾选校验手机号
  600. /// </summary>
  601. public bool AcceptSms { get; set; }
  602. /// <summary>
  603. /// 是否已发送短信
  604. /// </summary>
  605. public bool SmsSended { get; set; }
  606. /// <summary>
  607. /// 是否保密
  608. /// </summary>
  609. public bool IsSecret { get; set; }
  610. /// <summary>
  611. /// 工作单位(当“来电/信人身份”为“企业”时必填,其他情况非必填)
  612. /// </summary>
  613. public string? Company { get; set; }
  614. #endregion
  615. #region 诉求信息
  616. /// <summary>
  617. /// 受理类型
  618. /// </summary>
  619. public string? AcceptType { get; set; }
  620. public string? AcceptTypeCode { get; set; }
  621. public string Title { get; set; }
  622. /// <summary>
  623. /// 工单标签(自贡)
  624. /// </summary>
  625. public string? OrderTag { get; set; }
  626. public string? OrderTagCode { get; set; }
  627. #region 热点
  628. /// <summary>
  629. /// 热点
  630. /// </summary>
  631. public string? HotspotId { get; set; }
  632. //public string? HotspotCode { get; set; }
  633. public string? HotspotName { get; set; }
  634. public string? HotspotSpliceName { get; set; }
  635. /// <summary>
  636. /// 外部数据(为前端提供级联功能)
  637. /// </summary>
  638. public string? HotspotExternal { get; set; }
  639. #endregion
  640. #region 事件分类
  641. public string? EventCategoryId { get; set; }
  642. public string? EventCategoryName { get; set; }
  643. public string? EventCategorySpliceName { get; set; }
  644. public string? EventCategoryExternal { get; set; }
  645. #endregion
  646. /// <summary>
  647. /// 事发时间
  648. /// </summary>
  649. public DateTime? IncidentTime { get; set; }
  650. /// <summary>
  651. /// 事件目的
  652. /// </summary>
  653. public string? IncidentPurpose { get; set; }
  654. /// <summary>
  655. /// 重复工单Id
  656. /// </summary>
  657. public List<string>? DuplicateIds { get; set; }
  658. /// <summary>
  659. /// 推送分类
  660. /// </summary>
  661. public string? PushTypeCode { get; set; }
  662. public string? PushType { get; set; }
  663. /// <summary>
  664. /// 附件
  665. /// </summary>
  666. public List<string> Additions { get; set; } = new();
  667. /// <summary>
  668. /// 诉求内容
  669. /// </summary>
  670. public string Content { get; set; }
  671. #endregion
  672. /// <summary>
  673. /// 来源,区分省平台或110等其他平台同步过来的工单
  674. /// </summary>
  675. public ESource Source { get; set; } = ESource.Hotline;
  676. /// <summary>
  677. /// 扩展信息
  678. /// </summary>
  679. public OrderExtensionDto? OrderExtension { get; set; }
  680. /// <summary>
  681. /// 附件列表
  682. /// </summary>
  683. public List<FileDto> Files { get; set; } = new();
  684. /// <summary>
  685. /// 企业名称
  686. /// </summary>
  687. public string? EnterpriseName { get; set; }
  688. /// <summary>
  689. /// 企业Code
  690. /// </summary>
  691. public string? EnterpriseCode { get; set; }
  692. /// <summary>
  693. /// 专班名称
  694. /// </summary>
  695. public string? ZhuanBanMingCheng { get; set; }
  696. /// <summary>
  697. /// 专班Code
  698. /// </summary>
  699. public string? ZhuanBanCode { get; set; }
  700. #region 重复性事件
  701. public List<RepeatableEventDetailOpDto> RepeatableEventDetails { get; set; } = new();
  702. #endregion
  703. /// <summary>
  704. /// 是否为省工单
  705. /// </summary>
  706. public bool IsProvince { get; set; }
  707. /// <summary>
  708. /// 同步省工单编号和省上传下来的工单都用这个字段
  709. /// </summary>
  710. public string? ProvinceNo { get; set; }
  711. /// <summary>
  712. /// 省过期时间(省工单才有)
  713. /// </summary>
  714. public DateTime? ExpiredTimeProvince { get; set; }
  715. /// <summary>
  716. /// 外部工单唯一标识
  717. /// </summary>
  718. public string? ExternalId { get; set; }
  719. #region 期满时间
  720. /// <summary>
  721. /// 过期时间
  722. /// </summary>
  723. public DateTime? ExpiredTime { get; set; }
  724. /// <summary>
  725. /// 即将超期时间
  726. /// </summary>
  727. public DateTime? NearlyExpiredTime { get; set; }
  728. /// <summary>
  729. /// 即将超期第一级
  730. /// </summary>
  731. public DateTime? NearlyExpiredTimeOne { get; set; }
  732. /// <summary>
  733. /// 办理时间限制(如:24小时、7个工作日)
  734. /// </summary>
  735. public string? TimeLimit { get; set; }
  736. public int? TimeLimitCount { get; set; }
  737. public ETimeType? TimeLimitUnit { get; set; }
  738. #endregion
  739. #region 市州工单互转
  740. /// <summary>
  741. /// 是否转发
  742. /// </summary>
  743. public bool? Transpond { get; set; }
  744. /// <summary>
  745. /// 转发市州Id
  746. /// </summary>
  747. public string? TranspondCityId { get; set; }
  748. /// <summary>
  749. /// 转发市州名称
  750. /// </summary>
  751. public string? TranspondCityName { get; set; }
  752. /// <summary>
  753. /// 转发市州Value
  754. /// </summary>
  755. public string? TranspondCityValue { get; set; }
  756. #endregion
  757. /// <summary>
  758. /// 是否行政执法类
  759. /// </summary>
  760. public bool? IsEnforcementOrder { get; set; }
  761. /// <summary>
  762. /// 形式主义工单
  763. /// </summary>
  764. public bool IsFormalistWorkOrder { get; set; }
  765. /// <summary>
  766. /// 敏感类工单
  767. /// </summary>
  768. public bool IsSensitiveWorkOrders { get; set; }
  769. /// <summary>
  770. /// 24小时办结
  771. /// </summary>
  772. public bool Is24HoursComplete { get; set; }
  773. /// <summary>
  774. /// 重点关注事件,保存前端选择,用于返回前端数据
  775. /// </summary>
  776. public string? FocusOnEvents { get; set; }
  777. /// <summary>
  778. /// 是否紧急
  779. /// </summary>
  780. public bool IsUrgent { get; set; }
  781. /// <summary>
  782. /// 是否政民互动公开
  783. /// </summary>
  784. public bool IsProvinceZmhd { get; set; }
  785. /// <summary>
  786. /// 初审人姓名
  787. /// </summary>
  788. public string? AuditFirstName { get; set; }
  789. /// <summary>
  790. /// 初审时间
  791. /// </summary>
  792. public DateTime? AuditFirstTime { get; set; }
  793. /// <summary>
  794. /// 政民互动公开ID
  795. /// </summary>
  796. public string? OrderProvinceZmhdId { get; set; }
  797. }
  798. public record CanLinkCallRecordOrderDto : PagedKeywordRequest
  799. {
  800. }
  801. /// <summary>
  802. /// 修改工单受理附件
  803. /// </summary>
  804. public class UpdateOrderFilesDto
  805. {
  806. public string Id { get; set; }
  807. public string OrderNo { get; set; }
  808. /// <summary>
  809. /// 附件
  810. /// </summary>
  811. public List<FileDto> Files { get; set; } = new List<FileDto>();
  812. }
  813. public record OrderCopyListDto : PagedKeywordRequest
  814. {
  815. public string OrderId { get; set; }
  816. }
  817. public class UnsignedOrderDto
  818. {
  819. public OrderDto Order { get; set; }
  820. public WorkflowStepDto WorkflowStep { get; set; }
  821. public decimal UnsignedTime { get; set; }
  822. }
  823. public class OrderRemarksDto
  824. {
  825. /// <summary>
  826. /// 备注信息
  827. /// </summary>
  828. public string? Remark { get; set; }
  829. /// <summary>
  830. /// 备注人
  831. /// </summary>
  832. public string? RemarkUser { get; set; }
  833. /// <summary>
  834. /// 备注时间
  835. /// </summary>
  836. public DateTime RemarkTime { get; set; }
  837. }
  838. public class PublishNearlyExpiredTimeSmsDto
  839. {
  840. public string OrderId { get; set; }
  841. }
  842. public class OverTimeOrderDto
  843. {
  844. public string OrgId { get; set; }
  845. public int NearlyOrderCount { get; set; }
  846. public int ExpiredTimeOrderCount { get; set; }
  847. }
  848. }