Order.cs 27 KB

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  1. using Hotline.CallCenter.Calls;
  2. using Hotline.File;
  3. using Hotline.FlowEngine.Workflows;
  4. using Hotline.Settings.Hotspots;
  5. using Hotline.Share.Dtos;
  6. using Hotline.Share.Dtos.File;
  7. using Hotline.Share.Enums.FlowEngine;
  8. using Hotline.Share.Enums.Order;
  9. using Hotline.Share.Enums.Settings;
  10. using Hotline.Users;
  11. using SqlSugar;
  12. using System.ComponentModel;
  13. using XF.Domain.Exceptions;
  14. using XF.Domain.Extensions;
  15. using XF.Domain.Repository;
  16. using XF.Utility.EnumExtensions;
  17. namespace Hotline.Orders
  18. {
  19. /// <summary>
  20. /// 工单
  21. /// </summary>
  22. [Description("工单")]
  23. [SugarIndex("unique_order_no", nameof(Order.No), OrderByType.Desc, true)]
  24. public partial class Order : PositionWorkflowEntity
  25. {
  26. public Order()
  27. {
  28. //HotspotCodeLv1 ??= HotspotCode?[..2];
  29. }
  30. /// <summary>
  31. /// 第一次评价结果
  32. /// </summary>
  33. public string? FirstVisitResult { get; set; }
  34. public string? FirstVisitResultCode { get; set; }
  35. #region 来电信息
  36. /// <summary>
  37. /// 来源渠道(电话、网站、APP等)
  38. /// </summary>
  39. public string? SourceChannel { get; set; }
  40. public string? SourceChannelCode { get; set; }
  41. /// <summary>
  42. /// 渠道为电话时,此字段存在(Call.Id)
  43. /// </summary>
  44. public string? CallId { get; set; }
  45. /// <summary>
  46. /// 来电归属地
  47. /// </summary>
  48. public string? CallAddress { get; set; }
  49. /// <summary>
  50. /// 来电号码
  51. /// </summary>
  52. public string? FromPhone { get; set; }
  53. /// <summary>
  54. /// 转接号码(转接来源)
  55. /// </summary>
  56. public string? TransferPhone { get; set; }
  57. /// <summary>
  58. /// 来电/信人姓名
  59. /// </summary>
  60. public string? FromName { get; set; }
  61. /// <summary>
  62. /// 来电/信人性别
  63. /// </summary>
  64. public EGender FromGender { get; set; }
  65. /// <summary>
  66. /// 来电/信人身份
  67. /// </summary>
  68. public EIdentityType? IdentityType { get; set; }
  69. /// <summary>
  70. /// 证件类型
  71. /// </summary>
  72. public string? LicenceTypeCode { get; set; }
  73. public string? LicenceType { get; set; }
  74. /// <summary>
  75. /// 证件号码
  76. /// </summary>
  77. public string? LicenceNo { get; set; }
  78. /// <summary>
  79. /// 年龄段
  80. /// </summary>
  81. public string? AgeRangeCode { get; set; }
  82. public string? AgeRange { get; set; }
  83. /// <summary>
  84. /// 联系电话
  85. /// </summary>
  86. [SugarColumn(ColumnDescription = "联系电话", IsNullable = true)]
  87. public string? Contact { get; set; }
  88. [SugarColumn(ColumnDescription = "联系电话脱敏", IsNullable = true)]
  89. public string? ContactMask { get; set; }
  90. /// <summary>
  91. /// 是否接受短信,勾选校验手机号
  92. /// </summary>
  93. public bool AcceptSms { get; set; }
  94. /// <summary>
  95. /// 是否已发送短信
  96. /// </summary>
  97. public bool SmsSended { get; set; }
  98. /// <summary>
  99. /// 是否保密
  100. /// </summary>
  101. public bool IsSecret { get; set; }
  102. /// <summary>
  103. /// 工作单位(当“来电/信人身份”为“企业”时必填,其他情况非必填)
  104. /// </summary>
  105. [SugarColumn(ColumnDescription = "工作单位", IsNullable = true)]
  106. public string? Company { get; set; }
  107. #endregion
  108. #region 诉求信息
  109. /// <summary>
  110. /// 受理类型
  111. /// </summary>
  112. public string? AcceptType { get; set; }
  113. public string? AcceptTypeCode { get; set; }
  114. /// <summary>
  115. /// 紧急程度
  116. /// </summary>
  117. public EEmergencyLevel EmergencyLevel { get; set; } = EEmergencyLevel.Normal;
  118. public string Title { get; set; }
  119. #region 热点
  120. /// <summary>
  121. /// 热点
  122. /// </summary>
  123. public string? HotspotId { get; set; }
  124. //public string? HotspotCode { get; set; }
  125. //public string? HotspotCodeLv1 { get; set; }
  126. public string? HotspotName { get; set; }
  127. public string? HotspotSpliceName { get; set; }
  128. /// <summary>
  129. /// 外部数据(为前端提供级联功能)
  130. /// </summary>
  131. public string? HotspotExternal { get; set; }
  132. #endregion
  133. #region 事件分类
  134. public string? EventCategoryId { get; set; }
  135. public string? EventCategoryName { get; set; }
  136. public string? EventCategorySpliceName { get; set; }
  137. public string? EventCategoryExternal { get; set; }
  138. #endregion
  139. /// <summary>
  140. /// 事发时间
  141. /// </summary>
  142. public DateTime? IncidentTime { get; set; }
  143. /// <summary>
  144. /// 事件目的
  145. /// </summary>
  146. public string? IncidentPurpose { get; set; }
  147. /// <summary>
  148. /// 重复工单Id
  149. /// </summary>
  150. [SugarColumn(ColumnDescription = "重复工单Id", ColumnDataType = "json", IsJson = true)]
  151. public List<string>? DuplicateIds { get; set; }
  152. /// <summary>
  153. /// 推送分类
  154. /// </summary>
  155. public string? PushTypeCode { get; set; }
  156. public string? PushType { get; set; }
  157. /// <summary>
  158. /// 附件
  159. /// </summary>
  160. [SugarColumn(ColumnDataType = "json", IsJson = true)]
  161. public List<FileDto>? Additions { get; set; } = new();
  162. /// <summary>
  163. /// 诉求内容
  164. /// </summary>
  165. [SugarColumn(ColumnDataType = "varchar(2000)")]
  166. public string Content { get; set; }
  167. #endregion
  168. #region 工单属性
  169. /// <summary>
  170. /// 工单状态
  171. /// </summary>
  172. public EOrderStatus Status { get; set; }
  173. /// <summary>
  174. /// 过期状态 //todo 延迟消息更新此字段
  175. /// </summary>
  176. public EExpiredStatus ExpiredStatus { get; set; }
  177. /// <summary>
  178. /// 来源,区分省平台或110等其他平台同步过来的工单
  179. /// </summary>
  180. public ESource Source { get; set; }
  181. /// <summary>
  182. /// 处理方式(直办、交办)
  183. /// </summary>
  184. public EProcessType ProcessType { get; set; } = EProcessType.Zhiban;
  185. ///// <summary>
  186. ///// 进展情况
  187. ///// </summary>
  188. //[SugarColumn(DefaultValue = "0")]
  189. //public EProgress Progress { get; set; }
  190. /// <summary>
  191. /// 是否公开
  192. /// </summary>
  193. public bool IsPublicity { get; set; }
  194. /// <summary>
  195. /// 是否为省工单(省派发工单非政民互动直派的为省工单)
  196. /// </summary>
  197. public bool IsProvince { get; set; }
  198. /// <summary>
  199. /// 工单编码(20220101000001)
  200. /// </summary>
  201. public string? No { get; set; }
  202. /// <summary>
  203. /// 是否已撤销
  204. /// </summary>
  205. public bool IsCancel { get; set; }
  206. /// <summary>
  207. /// 市民查询密码
  208. /// </summary>
  209. public string? Password { get; set; }
  210. /// <summary>
  211. /// 企业名称
  212. /// </summary>
  213. public string? EnterpriseName { get; set; }
  214. /// <summary>
  215. /// 企业Code
  216. /// </summary>
  217. public string? EnterpriseCode { get; set; }
  218. /// <summary>
  219. /// 专班名称
  220. /// </summary>
  221. public string? ZhuanBanMingCheng { get; set; }
  222. /// <summary>
  223. /// 专班Code
  224. /// </summary>
  225. public string? ZhuanBanCode { get; set; }
  226. #endregion
  227. #region 流程信息
  228. /// <summary>
  229. /// 工单开始时间(受理/接办时间=流程开启时间)
  230. /// </summary>
  231. public DateTime? StartTime { get; set; }
  232. /// <summary>
  233. /// 超期时间(期满时间)
  234. /// </summary>
  235. public DateTime? ExpiredTime { get; set; }
  236. /// <summary>
  237. /// 即将超期时间
  238. /// </summary>
  239. public DateTime? NearlyExpiredTime { get; set; }
  240. /// <summary>
  241. /// 交办时间(中心交部门办理时间)
  242. /// </summary>
  243. public DateTime? CenterToOrgTime { get; set; }
  244. /// <summary>
  245. /// 交办意见
  246. /// </summary>
  247. public string? CenterToOrgOpinion{ get; set; }
  248. /// <summary>
  249. /// 交班人
  250. /// </summary>
  251. public string? CenterToOrgHandlerId { get; set; }
  252. public string? CenterToOrgHandlerName { get; set; }
  253. /// <summary>
  254. /// 归档时间(暂为流程结束时间,因流程结束自动归档)
  255. /// </summary>
  256. public DateTime? FiledTime { get; set; }
  257. /// <summary>
  258. /// 办结时长(秒)
  259. /// 办结时间-交办时间
  260. /// </summary>
  261. public double? HandleDuration { get; set; }
  262. /// <summary>
  263. /// 办结工作日时长(秒)
  264. /// </summary>
  265. public double? HandleDurationWorkday { get; set; }
  266. /// <summary>
  267. /// 归档时长(秒)
  268. /// 归档时间-交办时间
  269. /// </summary>
  270. public double? FileDuration { get; set; }
  271. /// <summary>
  272. /// 归档工作时长(秒)
  273. /// </summary>
  274. public double? FileDurationWorkday { get; set; }
  275. /// <summary>
  276. /// 全流程时长(秒)
  277. /// 归档时间-创建时间
  278. /// </summary>
  279. public double? AllDuration { get; set; }
  280. public double? AllDurationWorkday { get; set; }
  281. /// <summary>
  282. /// 办理时间限制(如:24小时、7个工作日)
  283. /// </summary>
  284. public string? TimeLimit { get; set; }
  285. public int? TimeLimitCount { get; set; }
  286. public ETimeType? TimeLimitUnit { get; set; }
  287. #region 会签实际办理对象
  288. [SugarColumn(ColumnDataType = "json", IsJson = true)]
  289. public List<string>? CsActualHandleOrgIds { get; set; }
  290. [SugarColumn(ColumnDataType = "json", IsJson = true)]
  291. public List<string>? CsActualHandleUserIds { get; set; }
  292. #endregion
  293. #region 实际办理信息(节点,部门,意见)
  294. /// <summary>
  295. /// 实际办理节点code(会签状态此字段保存最外层会签发起节点code)
  296. /// </summary>
  297. public string? ActualHandleStepCode { get; set; }
  298. /// <summary>
  299. /// 实际办理节点名称(会签状态此字段保存最外层会签发起节点名称)
  300. /// </summary>
  301. public string? ActualHandleStepName { get; set; }
  302. /// <summary>
  303. /// 到达实际办理节点时间(stepBox创建时间)
  304. /// </summary>
  305. public DateTime? ActualHandleStepCreateTime { get; set; }
  306. /// <summary>
  307. /// 实际办理节点签收时间
  308. /// </summary>
  309. public DateTime? ActualHandleStepAcceptTime { get; set; }
  310. /// <summary>
  311. /// 实际办理时间
  312. /// </summary>
  313. public DateTime? ActualHandleTime { get; set; }
  314. /// <summary>
  315. /// 实际办理人id
  316. /// </summary>
  317. public string? ActualHandlerId { get; set; }
  318. /// <summary>
  319. /// 实际办理人名称
  320. /// </summary>
  321. public string? ActualHandlerName { get; set; }
  322. /// <summary>
  323. /// 实际办理部门名称
  324. /// </summary>
  325. public string? ActualHandleOrgName { get; set; }
  326. /// <summary>
  327. /// 实际办理部门编码
  328. /// </summary>
  329. public string? ActualHandleOrgCode { get; set; }
  330. /// <summary>
  331. /// 实际办理部门行政区划编码
  332. /// </summary>
  333. public string? ActualHandleOrgAreaCode { get; set; }
  334. /// <summary>
  335. /// 实际办理部门行政区划名称
  336. /// </summary>
  337. public string? ActualHandleOrgAreaName { get; set; }
  338. ///// <summary>
  339. ///// 实际办理对象(会签停留在顶级发起节点)
  340. ///// 办理时选择的办理对象,可能是部门也可能是用户
  341. ///// </summary>
  342. //public string? ActualHandlerValue { get; set; }
  343. //public string? ActualHandlerKey { get; set; }
  344. //public EHandlerType? ActualHandlerType { get; set; }
  345. /// <summary>
  346. /// 实际办理意见(办理中...or 最终办理意见)
  347. /// </summary>
  348. [SugarColumn(Length = 2000)]
  349. public string ActualOpinion { get; set; } = "办理中...";
  350. /// <summary>
  351. /// 真实办理人姓名(手动填写)
  352. /// </summary>
  353. public string? RealHandlerName { get; set; }
  354. /// <summary>
  355. /// 真实办理人电话(手动填写)
  356. /// </summary>
  357. public string? RealHandlerPhone { get; set; }
  358. /// <summary>
  359. /// 沟通方式(手动填写)
  360. /// </summary>
  361. public ERealCommunicationMode? RealCommunicationMode { get; set; }
  362. /// <summary>
  363. /// 沟通时间(手动填写)
  364. /// </summary>
  365. public DateTime? RealCommunicationTime { get; set; }
  366. /// <summary>
  367. /// 沟通地点(手动填写)
  368. /// </summary>
  369. public string? RealCommunicationAddress { get; set; }
  370. /// <summary>
  371. /// 已与市民沟通
  372. /// </summary>
  373. public bool? RealIsContacted { get; set; }
  374. /// <summary>
  375. /// 已与市民现场沟通
  376. /// </summary>
  377. public bool? RealContactLocale { get; set; }
  378. #endregion
  379. #region 当前办理节点信息
  380. ///// <summary>
  381. ///// 当前办理节点code(非会签:当前被指派节点,会签:会签发起节点)
  382. ///// </summary>
  383. //public string? CurrentStepCode { get; set; }
  384. ///// <summary>
  385. ///// 当前节点名称
  386. ///// </summary>
  387. //public string? CurrentStepName { get; set; }
  388. ///// <summary>
  389. ///// 到达当前节点时间
  390. ///// </summary>
  391. //public DateTime? CurrentStepCreateTime { get; set; }
  392. ///// <summary>
  393. ///// 当前办理节点签收时间
  394. ///// </summary>
  395. //public DateTime? CurrentHandleStepAcceptTime { get; set; }
  396. ///// <summary>
  397. ///// 当前办理时间
  398. ///// </summary>
  399. //public DateTime? CurrentHandleTime { get; set; }
  400. ///// <summary>
  401. ///// 当前办理人id
  402. ///// </summary>
  403. //public string? CurrentHandlerId { get; set; }
  404. ///// <summary>
  405. ///// 当前办理人名称
  406. ///// </summary>
  407. //public string? CurrentHandlerName { get; set; }
  408. ///// <summary>
  409. ///// 当前办理部门名称
  410. ///// </summary>
  411. //public string? CurrentHandleOrgName { get; set; }
  412. ///// <summary>
  413. ///// 当前办理部门编码
  414. ///// </summary>
  415. //public string? CurrentHandleOrgCode { get; set; }
  416. ///// <summary>
  417. ///// 当前办理部门行政区划编码
  418. ///// </summary>
  419. //public string? CurrentHandleOrgAreaCode { get; set; }
  420. ///// <summary>
  421. ///// 当前办理部门行政区划名称
  422. ///// </summary>
  423. //public string? CurrentHandleOrgAreaName { get; set; }
  424. #endregion
  425. #region 一级部门
  426. /// <summary>
  427. /// 一级部门code
  428. /// </summary>
  429. [SugarColumn(IsNullable = true)]
  430. public string? OrgLevelOneCode { get; set; }
  431. /// <summary>
  432. /// 一级部门名称
  433. /// </summary>
  434. [SugarColumn(IsNullable = true)]
  435. public string? OrgLevelOneName { get; set; }
  436. #endregion
  437. #region 受理人(开启流程的话务员)
  438. /// <summary>
  439. /// 受理人id
  440. /// </summary>
  441. public string? AcceptorId { get; set; }
  442. /// <summary>
  443. /// 受理人名称
  444. /// </summary>
  445. public string? AcceptorName { get; set; }
  446. /// <summary>
  447. /// 受理人工号
  448. /// </summary>
  449. public string? AcceptorStaffNo { get; set; }
  450. /// <summary>
  451. /// 受理人部门编码
  452. /// </summary>
  453. public string? AcceptorOrgCode { get; set; }
  454. /// <summary>
  455. /// 受理人部门名称
  456. /// </summary>
  457. public string? AcceptorOrgName { get; set; }
  458. #endregion
  459. #region 派单人
  460. /// <summary>
  461. /// 派单人id
  462. /// </summary>
  463. public string? SendOrderId { get; set; }
  464. /// <summary>
  465. /// 派单人名称
  466. /// </summary>
  467. public string? SendOrderName { get; set; }
  468. /// <summary>
  469. /// 派单次数
  470. /// </summary>
  471. public int? SendOrderNumber { get; set; } = 0;
  472. #endregion
  473. /// <summary>
  474. /// 会签类型
  475. /// </summary>
  476. public ECounterSignType? CounterSignType { get; set; }
  477. #region 签收
  478. /// <summary>
  479. /// 签收人id
  480. /// </summary>
  481. public string? SignerId { get; set; }
  482. /// <summary>
  483. /// 签收人名称
  484. /// </summary>
  485. public string? SignerName { get; set; }
  486. #endregion
  487. #region 归档冗余字段
  488. /// <summary>
  489. /// 归档人名称
  490. /// </summary>
  491. public string? FileUserName { get; set; }
  492. /// <summary>
  493. /// 归档人ID
  494. /// </summary>
  495. public string? FileUserId { get; set; }
  496. /// <summary>
  497. /// 归档人部门Id
  498. /// </summary>
  499. public string? FileUserOrgId { get; set; }
  500. /// <summary>
  501. /// 归档人部门名称
  502. /// </summary>
  503. public string? FileUserOrgName { get; set; }
  504. /// <summary>
  505. /// 归档人类型
  506. /// </summary>
  507. public EFileUserType? FileUserRole{get;set;}
  508. #endregion
  509. #endregion
  510. #region 省工单字段
  511. /// <summary>
  512. /// 省期满时间(省工单才有)
  513. /// </summary>
  514. public DateTime? ExpiredTimeProvince { get; set; }
  515. /// <summary>
  516. /// 同步省工单编号和省上传下来的工单都用这个字段
  517. /// </summary>
  518. public string? ProvinceNo { get; set; }
  519. /// <summary>
  520. /// 外部工单唯一标识
  521. /// </summary>
  522. public string? ExternalId { get; set; }
  523. /// <summary>
  524. /// 工单标签
  525. /// </summary>
  526. public string? TagNames { get; set; }
  527. #endregion
  528. #region 附件冗余
  529. [SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true)]
  530. public List<FileJson>? FileJson { get; set; }
  531. #endregion
  532. #region 市州工单互转
  533. /// <summary>
  534. /// 是否转发
  535. /// </summary>
  536. public bool? Transpond { get; set; }
  537. /// <summary>
  538. /// 转发市州Id
  539. /// </summary>
  540. public string? TranspondCityId { get; set; }
  541. /// <summary>
  542. /// 转发市州名称
  543. /// </summary>
  544. public string? TranspondCityName { get; set; }
  545. /// <summary>
  546. /// 转发市州Value
  547. /// </summary>
  548. public string? TranspondCityValue { get; set; }
  549. #endregion
  550. #region 重办
  551. /// <summary>
  552. /// 重办次数
  553. /// </summary>
  554. public int? ReTransactNum { get; set; }
  555. #endregion
  556. /// <summary>
  557. /// 敏感标签
  558. /// </summary>
  559. [SugarColumn(ColumnDataType = "json", IsJson = true, IsNullable = true)]
  560. public List<string>? Sensitive { get; set; }
  561. /// <summary>
  562. /// 是否行政执法类
  563. /// </summary>
  564. public bool? IsEnforcementOrder { get; set; }
  565. }
  566. public partial class Order
  567. {
  568. /// <summary>
  569. /// 受理人
  570. /// </summary>
  571. [Navigate(NavigateType.OneToOne, nameof(AcceptorId))]
  572. public User Acceptor { get; set; }
  573. /// <summary>
  574. /// 热点
  575. /// </summary>
  576. [Navigate(NavigateType.OneToOne, nameof(HotspotId))]
  577. public Hotspot Hotspot { get; set; }
  578. /// <summary>
  579. /// 办理流程
  580. /// </summary>
  581. [Navigate(NavigateType.OneToOne, nameof(WorkflowId))]
  582. public Workflow Workflow { get; set; }
  583. /// <summary>
  584. /// 工单扩展信息
  585. /// </summary>
  586. [Navigate(NavigateType.OneToOne, nameof(Id))]
  587. public OrderExtension OrderExtension { get; set; }
  588. /// <summary>
  589. /// 已发布工单
  590. /// </summary>
  591. [Navigate(NavigateType.OneToOne, nameof(Id))]
  592. public OrderPublish OrderPublish { get; set; }
  593. /// <summary>
  594. /// 已回访工单
  595. /// </summary>
  596. [Navigate(NavigateType.OneToMany, nameof(OrderVisit.OrderId))]
  597. public List<OrderVisit> OrderVisits { get; set; }
  598. /// <summary>
  599. /// 甄别
  600. /// </summary>
  601. [Navigate(NavigateType.OneToMany, nameof(OrderScreen.OrderId))]
  602. public List<OrderScreen> OrderScreens { get; set; }
  603. /// <summary>
  604. ///
  605. /// </summary>
  606. [Navigate(NavigateType.OneToMany, nameof(OrderSpecial.OrderId))]
  607. public List<OrderSpecial> OrderSpecials { get; set; }
  608. /// <summary>
  609. /// 延期
  610. /// </summary>
  611. [Navigate(NavigateType.OneToMany, nameof(OrderDelay.OrderId))]
  612. public List<OrderDelay> OrderDelays { get; set; }
  613. /// <summary>
  614. /// 工单补充
  615. /// </summary>
  616. [Navigate(NavigateType.OneToMany, nameof(OrderComplement.OrderId))]
  617. public List<OrderComplement> OrderComplements { get; set; }
  618. /// <summary>
  619. /// 通话记录
  620. /// </summary>
  621. [Navigate(NavigateType.OneToOne,nameof(CallId),nameof(TrCallRecord.CallAccept))]
  622. public TrCallRecord CallRecord { get; set; }
  623. #region Method
  624. public void Cancel()
  625. {
  626. IsCancel = true;
  627. }
  628. public void Redo()
  629. {
  630. Status = EOrderStatus.Handling;
  631. ExpiredStatus = EExpiredStatus.Normal;
  632. }
  633. public void CheckIfFiled()
  634. {
  635. if (Status is EOrderStatus.Filed)
  636. throw UserFriendlyException.SameMessage("工单已归档");
  637. }
  638. public void Init()
  639. {
  640. if (!string.IsNullOrEmpty(Contact))
  641. ContactMask = Contact.MaskPhoneNumber();
  642. Status = EOrderStatus.WaitForAccept;
  643. ExpiredStatus = EExpiredStatus.Normal;
  644. }
  645. public void AutoAccept(string userId, string? userName, string? staffNo)
  646. {
  647. AcceptorId = userId;
  648. AcceptorName = userName;
  649. AcceptorStaffNo = staffNo;
  650. }
  651. /// <summary>
  652. /// 开始工单办理流程
  653. /// </summary>
  654. public void StartManageFlow() => Status = EOrderStatus.Handling;
  655. /// <summary>
  656. /// 更新工单办理中状态
  657. /// </summary>
  658. public void UpdateHandlingStatus(bool isInCountersign) =>
  659. Status = isInCountersign ? EOrderStatus.Countersigning : EOrderStatus.Handling;
  660. /// <summary>
  661. /// 归档
  662. /// </summary>
  663. public void File(DateTime filedTime, double handleDurationWorkday, double fileDurationWorkday, double allDurationWorkday)
  664. {
  665. if (Status is EOrderStatus.Filed) return;
  666. Status = EOrderStatus.Filed;
  667. FiledTime = filedTime;
  668. HandleDurationWorkday = handleDurationWorkday;
  669. FileDurationWorkday = fileDurationWorkday;
  670. AllDurationWorkday = allDurationWorkday;
  671. //计算实际办结时长
  672. SetHandleDuration();
  673. SetFileDuration();
  674. SetAllDuration();
  675. }
  676. /// <summary>
  677. /// 发布
  678. /// </summary>
  679. /// <param name="isPublicity"></param>
  680. public void Publish(bool isPublicity)
  681. {
  682. //Progress = EProgress.Published;
  683. Status = EOrderStatus.Published;
  684. IsPublicity = isPublicity;
  685. }
  686. /// <summary>
  687. /// 已回访
  688. /// </summary>
  689. public void Visited(string resultCode, string result)
  690. {
  691. if (string.IsNullOrEmpty(resultCode) || string.IsNullOrEmpty(result))
  692. throw new UserFriendlyException("无效参数");
  693. if (!string.IsNullOrEmpty(FirstVisitResultCode)) return;
  694. FirstVisitResultCode = resultCode;
  695. FirstVisitResult = result;
  696. //Progress = EProgress.Visited;
  697. Status = EOrderStatus.Visited;
  698. }
  699. public void CenterToOrg(string timelimit, int timelimitCount, ETimeType timilimitUnit,
  700. DateTime expiredTime, DateTime nearlyExpiredTime,
  701. string opinion, string handlerId, string handlerName)
  702. {
  703. ProcessType = EProcessType.Jiaoban;
  704. TimeLimit = timelimit;
  705. TimeLimitCount = timelimitCount;
  706. TimeLimitUnit = timilimitUnit;
  707. ExpiredTime = expiredTime;
  708. CenterToOrgTime = DateTime.Now;
  709. NearlyExpiredTime = nearlyExpiredTime;
  710. SendOrderNumber += 1;
  711. }
  712. public void OrgToCenter(string timelimit, int timelimitCount, ETimeType timilimitUnit, DateTime expiredTime, DateTime nearlyExpiredTime)
  713. {
  714. ProcessType = EProcessType.Zhiban;
  715. TimeLimit = timelimit;
  716. TimeLimitCount = timelimitCount;
  717. TimeLimitUnit = timilimitUnit;
  718. ExpiredTime = expiredTime;
  719. NearlyExpiredTime = nearlyExpiredTime;
  720. CenterToOrgTime = null;
  721. }
  722. public void CenterToCenter(string timelimit, int timelimitCount, ETimeType timilimitUnit, DateTime expiredTime, DateTime nearlyExpiredTime)
  723. {
  724. TimeLimit = timelimit;
  725. TimeLimitCount = timelimitCount;
  726. TimeLimitUnit = timilimitUnit;
  727. ExpiredTime = expiredTime;
  728. NearlyExpiredTime = nearlyExpiredTime;
  729. }
  730. public void SetHandleDuration()
  731. {
  732. if (!ActualHandleTime.HasValue) return;
  733. if (!CenterToOrgTime.HasValue) return;
  734. HandleDuration = Math.Round((ActualHandleTime - CenterToOrgTime).Value.TotalSeconds);
  735. }
  736. public void SetAllDuration()
  737. {
  738. if (!FiledTime.HasValue) return;
  739. if (!StartTime.HasValue) return;
  740. AllDuration = Math.Round((FiledTime - StartTime).Value.TotalSeconds);
  741. }
  742. public void SetFileDuration()
  743. {
  744. if (!FiledTime.HasValue) return;
  745. if (!CenterToOrgTime.HasValue) return;
  746. FileDuration = Math.Round((FiledTime - CenterToOrgTime).Value.TotalSeconds);
  747. }
  748. /// <summary>
  749. /// 是否已签收
  750. /// </summary>
  751. public bool IsSigned() => !string.IsNullOrEmpty(SignerId);
  752. /// <summary>
  753. /// 签收
  754. /// </summary>
  755. public void Sign(string userId, string userName)
  756. {
  757. SignerId = userId;
  758. SignerName = userName;
  759. }
  760. /// <summary>
  761. /// 返回未签收状态
  762. /// </summary>
  763. public void BackToUnsign()
  764. {
  765. SignerId = null;
  766. SignerName = null;
  767. }
  768. #endregion
  769. }
  770. }