OrderDto.cs 33 KB

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  1. using Hotline.Share.Dtos.File;
  2. using Hotline.Share.Dtos.FlowEngine.Workflow;
  3. using Hotline.Share.Dtos.Hotspots;
  4. using Hotline.Share.Enums.FlowEngine;
  5. using Hotline.Share.Enums.Order;
  6. using Hotline.Share.Enums.Settings;
  7. using Hotline.Share.Requests;
  8. using XF.Utility.EnumExtensions;
  9. namespace Hotline.Share.Dtos.Order
  10. {
  11. public class OrderHistoryOutDto
  12. {
  13. public string Id { get; set; }
  14. public string Title { get; set; }
  15. /// <summary>
  16. /// 是否甄别
  17. /// </summary>
  18. public bool IsScreen { get; set; }
  19. public string No { get; set; }
  20. /// <summary>
  21. /// 当前节点名称
  22. /// </summary>
  23. public string CurrentStepName { get; set; }
  24. public DateTime CreationTime { get; set; }
  25. /// <summary>
  26. /// 工单状态
  27. /// </summary>
  28. public EOrderStatus Status { get; set; }
  29. public string StatusText => Status.GetDescription();
  30. }
  31. public class OrderDto : UpdateOrderDto
  32. {
  33. #region 工单属性
  34. /// <summary>
  35. /// 工单状态
  36. /// </summary>
  37. public EOrderStatus Status { get; set; }
  38. public string StatusText => Status.GetDescription();
  39. /// <summary>
  40. /// 过期状态
  41. /// </summary>
  42. public EExpiredStatus? ExpiredStatus => CalculateExpiredState();
  43. /// <summary>
  44. /// 过期状态
  45. /// </summary>
  46. public string ExpiredStatusText => ExpiredStatus?.GetDescription() ?? string.Empty;
  47. /// <summary>
  48. /// 处理方式(直办、交办)
  49. /// </summary>
  50. public EProcessType ProcessType { get; set; }
  51. ///// <summary>
  52. ///// 进展情况
  53. ///// </summary>
  54. //public EProgress Progress { get; set; }
  55. /// <summary>
  56. /// 是否公开
  57. /// </summary>
  58. public bool IsPublicity { get; set; }
  59. /// <summary>
  60. /// 工单编码(20220101000001)
  61. /// </summary>
  62. public string No { get; set; }
  63. /// <summary>
  64. /// 是否110来的工单
  65. /// </summary>
  66. public bool IsNo110 { get; set; }
  67. public string? TagNames { get; set; }
  68. #region 流程信息
  69. /// <summary>
  70. /// 工单开始时间(受理/接办时间=流程开启时间)
  71. /// </summary>
  72. public DateTime? StartTime { get; set; }
  73. /// <summary>
  74. /// 交办时间(中心交部门办理时间)
  75. /// </summary>
  76. public DateTime? CenterToOrgTime { get; set; }
  77. /// <summary>
  78. /// 归档时间(暂为流程结束时间,因流程结束自动归档)
  79. /// </summary>
  80. public DateTime? FiledTime { get; set; }
  81. ///// <summary>
  82. ///// 归档意见
  83. ///// </summary>
  84. //public string? FileOpinion { get; set; }
  85. /// <summary>
  86. /// 办结时长(分钟)
  87. /// 办结时间-交办时间
  88. /// </summary>
  89. public double HandleDuration { get; set; }
  90. /// <summary>
  91. /// 办结工作日时长(分钟)
  92. /// </summary>
  93. public double HandleDurationWorkday { get; set; }
  94. /// <summary>
  95. /// 全流程时长(分钟)
  96. /// 归档时间-创建时间
  97. /// </summary>
  98. public double AllDuration { get; set; }
  99. /// <summary>
  100. /// 办结时长(秒) 归档时间-受理时间(工单创建时间)
  101. /// </summary>
  102. public double? CreationTimeHandleDuration { get; set; }
  103. /// <summary>
  104. /// 办结工作日时长(秒)归档时间-受理时间(工单创建时间)
  105. /// </summary>
  106. public double? CreationTimeHandleDurationWorkday { get; set; }
  107. /// <summary>
  108. /// 办结时长(秒) 归档时间-派单时间(中心到部门时间)
  109. /// </summary>
  110. public double? CenterToOrgHandleDuration { get; set; }
  111. /// <summary>
  112. /// 办结工作日时长(秒)归档时间-派单时间(中心到部门时间)
  113. /// </summary>
  114. public double? CenterToOrgHandleDurationWorkday { get; set; }
  115. #region 实际办理信息(节点,部门,意见)
  116. /// <summary>
  117. /// 实际办理节点code(会签状态此字段保存最外层会签发起节点code)
  118. /// </summary>
  119. public string? ActualHandleStepCode { get; set; }
  120. /// <summary>
  121. /// 实际办理节点名称(会签状态此字段保存最外层会签发起节点名称)
  122. /// </summary>
  123. public string? ActualHandleStepName { get; set; }
  124. /// <summary>
  125. /// 到达实际办理节点时间(stepBox创建时间)
  126. /// </summary>
  127. public DateTime? ActualHandleStepCreateTime { get; set; }
  128. /// <summary>
  129. /// 实际办理节点签收时间
  130. /// </summary>
  131. public DateTime? ActualHandleStepAcceptTime { get; set; }
  132. /// <summary>
  133. /// 实际办理时间
  134. /// </summary>
  135. public DateTime? ActualHandleTime { get; set; }
  136. /// <summary>
  137. /// 实际办理人id
  138. /// </summary>
  139. public string? ActualHandlerId { get; set; }
  140. /// <summary>
  141. /// 实际办理人名称
  142. /// </summary>
  143. public string? ActualHandlerName { get; set; }
  144. /// <summary>
  145. /// 实际办理部门名称
  146. /// </summary>
  147. public string? ActualHandleOrgName { get; set; }
  148. /// <summary>
  149. /// 实际办理部门编码
  150. /// </summary>
  151. public string? ActualHandleOrgCode { get; set; }
  152. /// <summary>
  153. /// 实际办理部门行政区划编码
  154. /// </summary>
  155. public string? ActualHandleOrgAreaCode { get; set; }
  156. /// <summary>
  157. /// 实际办理部门行政区划名称
  158. /// </summary>
  159. public string? ActualHandleOrgAreaName { get; set; }
  160. /// <summary>
  161. /// 实际办理对象(会签停留在顶级发起节点)
  162. /// 办理时选择的办理对象,可能是部门也可能是用户
  163. /// </summary>
  164. public string? ActualHandlerValue { get; set; }
  165. public string? ActualHandlerKey { get; set; }
  166. public EHandlerType? ActualHandlerType { get; set; }
  167. /// <summary>
  168. /// 实际办理意见(办理中...or 最终办理意见)
  169. /// </summary>
  170. public string ActualOpinion { get; set; } = "办理中...";
  171. /// <summary>
  172. /// 真实办理人姓名(手动填写)
  173. /// </summary>
  174. public string? RealHandlerName { get; set; }
  175. /// <summary>
  176. /// 真实办理人电话(手动填写)
  177. /// </summary>
  178. public string? RealHandlerPhone { get; set; }
  179. /// <summary>
  180. /// 沟通方式(手动填写)
  181. /// </summary>
  182. public ERealCommunicationMode? RealCommunicationMode { get; set; }
  183. /// <summary>
  184. /// 沟通时间(手动填写)
  185. /// </summary>
  186. public DateTime? RealCommunicationTime { get; set; }
  187. /// <summary>
  188. /// 沟通地点(手动填写)
  189. /// </summary>
  190. public string? RealCommunicationAddress { get; set; }
  191. /// <summary>
  192. /// 已与市民沟通
  193. /// </summary>
  194. public bool? RealIsContacted { get; set; }
  195. /// <summary>
  196. /// 已与市民现场沟通
  197. /// </summary>
  198. public bool? RealContactLocale { get; set; }
  199. #endregion
  200. #region 当前办理节点信息(指派时赋值)
  201. public string? CurrentStepId { get; set; }
  202. /// <summary>
  203. /// 当前办理节点code(非会签:当前被指派节点,会签:会签发起节点)
  204. /// </summary>
  205. public string? CurrentStepCode { get; set; }
  206. /// <summary>
  207. /// 当前节点名称
  208. /// </summary>
  209. public string? CurrentStepName { get; set; }
  210. /// <summary>
  211. /// 到达当前节点时间
  212. /// </summary>
  213. public DateTime? CurrentStepCreateTime { get; set; }
  214. /// <summary>
  215. /// 当前办理节点签收时间
  216. /// </summary>
  217. public DateTime? CurrentStepAcceptTime { get; set; }
  218. public string CurrentStepAcceptText => CurrentStepAcceptTime.HasValue ? "已签收" : "未签收";
  219. /// <summary>
  220. /// 当前办理时间
  221. /// </summary>
  222. public DateTime? CurrentHandleTime { get; set; }
  223. /// <summary>
  224. /// 当前办理人id
  225. /// </summary>
  226. public string? CurrentHandlerId { get; set; }
  227. /// <summary>
  228. /// 当前办理人名称
  229. /// </summary>
  230. public string? CurrentHandlerName { get; set; }
  231. /// <summary>
  232. /// 当前办理部门名称
  233. /// </summary>
  234. public string? CurrentHandleOrgName { get; set; }
  235. /// <summary>
  236. /// 当前办理部门编码
  237. /// </summary>
  238. public string? CurrentHandleOrgId { get; set; }
  239. /// <summary>
  240. /// 当前办理部门等级
  241. /// </summary>
  242. public int? CurrentHandleOrgLevel { get; set; }
  243. /// <summary>
  244. /// 当前办理部门行政区划编码
  245. /// </summary>
  246. public string? CurrentHandleOrgAreaCode { get; set; }
  247. /// <summary>
  248. /// 当前办理部门行政区划名称
  249. /// </summary>
  250. public string? CurrentHandleOrgAreaName { get; set; }
  251. #endregion
  252. #region 一级部门
  253. /// <summary>
  254. /// 一级部门code
  255. /// </summary>
  256. public string? OrgLevelOneCode { get; set; }
  257. /// <summary>
  258. /// 一级部门名称
  259. /// </summary>
  260. public string? OrgLevelOneName { get; set; }
  261. #endregion
  262. #region 受理人(开启流程的话务员)
  263. /// <summary>
  264. /// 受理人id
  265. /// </summary>
  266. public string? AcceptorId { get; set; }
  267. /// <summary>
  268. /// 受理人名称
  269. /// </summary>
  270. public string? AcceptorName { get; set; }
  271. /// <summary>
  272. /// 受理人工号
  273. /// </summary>
  274. public string? AcceptorStaffNo { get; set; }
  275. /// <summary>
  276. /// 受理人部门编码
  277. /// </summary>
  278. public string? AcceptorOrgCode { get; set; }
  279. /// <summary>
  280. /// 受理人部门名称
  281. /// </summary>
  282. public string? AcceptorOrgName { get; set; }
  283. #endregion
  284. /// <summary>
  285. /// 会签类型
  286. /// </summary>
  287. public ECounterSignType? CounterSignType { get; set; }
  288. public string? CounterSignTypeText => CounterSignType?.GetDescription() ?? "未会签";
  289. #region 签收
  290. /// <summary>
  291. /// 签收人id
  292. /// </summary>
  293. public string? SignerId { get; set; }
  294. /// <summary>
  295. /// 签收人名称
  296. /// </summary>
  297. public string? SignerName { get; set; }
  298. #endregion
  299. #endregion
  300. #endregion
  301. public DateTime CreationTime { get; set; }
  302. public string? ContactMask { get; set; }
  303. public string SmsSendedText => SmsSended ? "已发送" : "未发送";
  304. /// <summary>
  305. /// 市民查询密码
  306. /// </summary>
  307. public string? Password { get; set; }
  308. //public string? HotspotCodeLv1 { get; set; }
  309. public string WorkflowId { get; set; }
  310. public WorkflowDto Workflow { get; set; }
  311. /// <summary>
  312. /// 来电/信人性别
  313. /// </summary>
  314. public string FromGenderText => FromGender.GetDescription();
  315. /// <summary>
  316. /// 来电/信人身份
  317. /// </summary>
  318. public string IdentityTypeText => IdentityType?.GetDescription();
  319. ///// <summary>
  320. ///// 受理类型
  321. ///// </summary>
  322. ////public string AcceptTypeText => AcceptType.GetDescription();
  323. ///// <summary>
  324. ///// 紧急程度
  325. ///// </summary>
  326. //public string EmergencyLevelText => EmergencyLevel.GetDescription();
  327. /// <summary>
  328. /// 紧急程度
  329. /// </summary>
  330. //public EEmergencyLevel EmergencyLevel { get; set; }
  331. public EEmergencyLevel EmergencyLevel => IsUrgent
  332. ? EEmergencyLevel.Emergency
  333. : EEmergencyLevel.UnEmergency;
  334. ///// <summary>
  335. ///// 超期时间描述(需求:超期3天、0.5天后超期)
  336. ///// </summary>
  337. //public string ExpiredText => CalculateExpiredText();
  338. /// <summary>
  339. /// 是否可编辑
  340. /// </summary>
  341. public bool CanEdit => !string.IsNullOrEmpty(SignerId) &&
  342. (Status is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept or EOrderStatus.HandOverToUnAccept);
  343. /// <summary>
  344. /// 是否可签收
  345. /// </summary>
  346. public bool CanSign => string.IsNullOrEmpty(SignerId);
  347. /// <summary>
  348. /// 待结束会签编号
  349. /// </summary>
  350. public string? CountersignId { get; set; }
  351. /// <summary>
  352. /// 是否可以延期
  353. /// </summary>
  354. public bool IsCanDelay { get; set; }
  355. /// <summary>
  356. /// 是否可以取消延期
  357. /// </summary>
  358. public bool IsCanCancelDelay { get; set; }
  359. /// <summary>
  360. /// 最后一次延期天数
  361. /// </summary>
  362. public string? DelayString { get; set; }
  363. /// <summary>
  364. /// 是否可退回
  365. /// </summary>
  366. public bool CanPrevious { get; set; }
  367. /// <summary>
  368. /// 是否可办理
  369. /// </summary>
  370. public bool CanHandle { get; set; }
  371. /// <summary>
  372. /// 退回意见
  373. /// </summary>
  374. public string? PreviousOpinion { get; set; }
  375. /// <summary>
  376. /// 是否可代办
  377. /// </summary>
  378. public bool CanInsteadHandle { get; set; }
  379. /// <summary>
  380. /// 延期申请数量
  381. /// </summary>
  382. public int DelayingCount => OrderDelays?.Count ?? 0;
  383. /// <summary>
  384. /// 是否紧急
  385. /// </summary>
  386. public bool IsUrgent { get; set; }
  387. public string IsUrgentText => IsUrgent ? "紧急" : "";
  388. /// <summary>
  389. /// 发布范围
  390. /// </summary>
  391. public bool? PublishState { get; set; }
  392. /// <summary>
  393. /// 是否延期
  394. /// </summary>
  395. public string? DelayText => DelayingCount > 0 ? "是" : "否";
  396. /// <summary>
  397. /// 特提次数
  398. /// </summary>
  399. public int SpecialNum { get; set; }
  400. private string CalculateExpiredText()
  401. {
  402. //todo 完整处理方案:1.创建待过期表,Id,过期时间,即将过期时间等字段。2.延迟消息通知处理过期,删除子表数据,处理order过期状态字段。3.此处即可采用expiredStatus进行判断
  403. //todo 目前暂时采用过期时间计算
  404. if (!ExpiredTime.HasValue)
  405. return string.Empty;
  406. var days = (DateTime.Now - ExpiredTime.Value).TotalDays;
  407. switch (days)
  408. {
  409. case > 0:
  410. return $"超期{days:N1}天";
  411. case < 0:
  412. return $"{days:N1}天后超期";
  413. default:
  414. return "超期不到1天";
  415. }
  416. }
  417. /// <summary>
  418. /// 超期天数
  419. /// </summary>
  420. public string DaysOverdue => DaysOverdueText();
  421. private string DaysOverdueText()
  422. {
  423. DateTime? dateTime = DateTime.Now;
  424. if (Status >= EOrderStatus.Filed && ExpiredTime.HasValue && FiledTime.HasValue)
  425. {
  426. var days = (FiledTime.Value - ExpiredTime.Value).TotalDays;
  427. return $"超期{days:N1}天";
  428. }
  429. if (ExpiredTime.HasValue)
  430. {
  431. var days = (dateTime.Value - ExpiredTime.Value).TotalDays;
  432. return $"超期{days:N1}天";
  433. }
  434. return string.Empty;
  435. }
  436. /// <summary>
  437. /// 超期部门
  438. /// </summary>
  439. public string DaysOverdueOrgName { get; set; }
  440. public EExpiredStatus? CalculateExpiredState()
  441. {
  442. DateTime? dateTime = DateTime.Now;
  443. if (Status >= EOrderStatus.Filed)
  444. {
  445. dateTime = FiledTime;
  446. }
  447. //ExpiredStatus
  448. if (ExpiredTime.HasValue)
  449. {
  450. if (NearlyExpiredTimeOne.HasValue && dateTime < NearlyExpiredTimeOne)
  451. {
  452. return EExpiredStatus.Normal;
  453. }
  454. else if (!NearlyExpiredTimeOne.HasValue && dateTime < NearlyExpiredTime)
  455. {
  456. return EExpiredStatus.Normal;
  457. }
  458. else if (NearlyExpiredTimeOne.HasValue && dateTime > NearlyExpiredTimeOne && dateTime < NearlyExpiredTime)
  459. {
  460. return EExpiredStatus.GoingToExpiredOne;
  461. }
  462. else if (dateTime > NearlyExpiredTime && dateTime < ExpiredTime)
  463. {
  464. return EExpiredStatus.GoingToExpired;
  465. }
  466. else
  467. {
  468. return EExpiredStatus.Expired;
  469. }
  470. }
  471. return null;
  472. }
  473. public OrderExtensionDto OrderExtension { get; set; }
  474. public HotspotDto? Hotspot { get; set; }
  475. /// <summary>
  476. /// 延期
  477. /// </summary>
  478. public List<OrderDelayDto> OrderDelays { get; set; }
  479. /// <summary>
  480. /// 甄别
  481. /// </summary>
  482. public List<OrderScreenListDto> OrderScreens { get; set; }
  483. public List<RepeatableEventDetailOpDto> RepeatableEventDetails { get; set; } = new();
  484. public List<OrderVisitDto> OrderVisits { get; set; }
  485. public List<FileJson>? FileJson { get; set; }
  486. /// <summary>
  487. /// 可直接访问的通话录音地址
  488. /// </summary>
  489. public string? RecordingBaseAddress { get; set; }
  490. public string? RecordingAbsolutePath { get; set; }
  491. public int ReTransactNum { get; set; }
  492. /// <summary>
  493. /// 敏感标签
  494. /// </summary>
  495. public List<string>? Sensitive { get; set; }
  496. public string? SensitiveText => (Sensitive != null && Sensitive.Any()) ? string.Join(',', Sensitive) : "";
  497. public string IsProvinceText => IsProvince ? "省工单" : "市工单";
  498. /// <summary>
  499. /// 部门是否解决
  500. /// </summary>
  501. public bool IsResolved { get; set; }
  502. public string IsResolvedText => IsResolved ? "已解决" : "未解决";
  503. #region 副本工单
  504. /// <summary>
  505. /// 修改人
  506. /// </summary>
  507. public string AuditUserName { get; set; }
  508. public string AuditUserId { get; set; }
  509. /// <summary>
  510. /// 修改时间
  511. /// </summary>
  512. public DateTime AuditTime { get; set; }
  513. /// <summary>
  514. /// 副本工单id
  515. /// </summary>
  516. public string CopyId { get; set; }
  517. #endregion
  518. public string OverDays => GetOverDays();
  519. public string GetOverDays()
  520. {
  521. var overDays = "0天";
  522. if (ExpiredTime.HasValue)
  523. {
  524. if (FiledTime.HasValue && ExpiredTime < FiledTime)
  525. {
  526. overDays = (FiledTime - ExpiredTime).Value.Days + "天";
  527. }
  528. else if (ExpiredTime < DateTime.Now)
  529. {
  530. overDays = (DateTime.Now - ExpiredTime).Value.Days + "天";
  531. }
  532. }
  533. return overDays;
  534. }
  535. public OrderDto DataMask()
  536. {
  537. if (this.IsSecret == false) return this;
  538. var maskString = "***";
  539. this.Contact = maskString;
  540. this.FromName = maskString;
  541. this.FromGender = EGender.Unknown;
  542. this.FromPhone = maskString;
  543. this.FullAddress = maskString;
  544. this.Address = maskString;
  545. this.City = maskString;
  546. this.Street = maskString;
  547. this.ContactMask = maskString;
  548. return this;
  549. }
  550. ///// <summary>
  551. ///// 中心意见
  552. ///// </summary>
  553. //public string CenterOpinion { get; set; }
  554. /// <summary>
  555. /// 退回原因
  556. /// </summary>
  557. public string SendBackOpinion { get; set; }
  558. /// <summary>
  559. /// 退回原因
  560. /// </summary>
  561. public string SendBackRefuseOpinion { get; set; }
  562. /// <summary>
  563. /// 审批时间
  564. /// </summary>
  565. public DateTime? SendBackAuditTime { get; set; }
  566. /// <summary>
  567. /// 退回意见
  568. /// </summary>
  569. public List<OrderRemarksDto> OrderRemarks { get; set; }
  570. /// <summary>
  571. /// 交办人(派单员)
  572. /// </summary>
  573. public string? CenterToOrgHandlerId { get; set; }
  574. /// <summary>
  575. /// 交办人(派单员)
  576. /// </summary>
  577. public string? CenterToOrgHandlerName { get; set; }
  578. /// <summary>
  579. /// 是否退回审批中
  580. /// </summary>
  581. public bool IsReturnUnderApproval { get; set; }
  582. /// <summary>
  583. /// 退回截至时间
  584. /// </summary>
  585. public DateTime? SendBackAuditEndTime { get; set; }
  586. /// <summary>
  587. /// 省退回信息
  588. /// </summary>
  589. public string ProvinceSendBackString { get; set; }
  590. /// <summary>
  591. /// 省撤单信息
  592. /// </summary>
  593. public string ProvinceRevokeString { get; set; }
  594. /// <summary>
  595. /// 省工单退回
  596. /// </summary>
  597. public bool? ProvinceSendBack { get; set; }
  598. /// <summary>
  599. /// 终止
  600. /// </summary>
  601. public List<OrderTerminateDto> OrderTerminates { get; set; }
  602. /// <summary>
  603. /// 终止状态
  604. /// </summary>
  605. public string? OrderTerminateStatus { get; set; }
  606. }
  607. public class UpdateOrderDto : AddOrderDto
  608. {
  609. public string Id { get; set; }
  610. /// <summary>
  611. /// 中心意见
  612. /// </summary>
  613. public string CenterOpinion { get; set; }
  614. /// <summary>
  615. /// 归档意见
  616. /// </summary>
  617. public string? FileOpinion { get; set; }
  618. /// <summary>
  619. /// 能否编辑,true:任何节点可以编辑;false:未发起流程可以编辑
  620. /// </summary>
  621. public bool IsEdit { get; set; }
  622. }
  623. public class AddOrderDto : Position
  624. {
  625. #region 来电信息
  626. /// <summary>
  627. /// 来源渠道
  628. /// </summary>
  629. public string? SourceChannel { get; set; }
  630. public string? SourceChannelCode { get; set; }
  631. /// <summary>
  632. /// 渠道为电话时,此字段存在
  633. /// </summary>
  634. public string? CallId { get; set; }
  635. /// <summary>
  636. /// 来电归属地
  637. /// </summary>
  638. public string? CallAddress { get; set; }
  639. /// <summary>
  640. /// 来电号码
  641. /// </summary>
  642. public string? FromPhone { get; set; }
  643. /// <summary>
  644. /// 转接号码(转接来源)
  645. /// </summary>
  646. public string? TransferPhone { get; set; }
  647. /// <summary>
  648. /// 来电/信人姓名
  649. /// </summary>
  650. public string? FromName { get; set; }
  651. /// <summary>
  652. /// 来电/信人性别
  653. /// </summary>
  654. public EGender FromGender { get; set; }
  655. /// <summary>
  656. /// 来电/信人身份
  657. /// </summary>
  658. public EIdentityType? IdentityType { get; set; }
  659. /// <summary>
  660. /// 证件类型
  661. /// </summary>
  662. public string? LicenceTypeCode { get; set; }
  663. public string? LicenceType { get; set; }
  664. /// <summary>
  665. /// 证件号码
  666. /// </summary>
  667. public string? LicenceNo { get; set; }
  668. /// <summary>
  669. /// 年龄段
  670. /// </summary>
  671. public string? AgeRangeCode { get; set; }
  672. public string? AgeRange { get; set; }
  673. /// <summary>
  674. /// 联系电话
  675. /// </summary>
  676. public string? Contact { get; set; }
  677. /// <summary>
  678. /// 是否接受短信,勾选校验手机号
  679. /// </summary>
  680. public bool AcceptSms { get; set; }
  681. /// <summary>
  682. /// 是否已发送短信
  683. /// </summary>
  684. public bool SmsSended { get; set; }
  685. /// <summary>
  686. /// 是否保密
  687. /// </summary>
  688. public bool IsSecret { get; set; }
  689. /// <summary>
  690. /// 工作单位(当“来电/信人身份”为“企业”时必填,其他情况非必填)
  691. /// </summary>
  692. public string? Company { get; set; }
  693. #endregion
  694. #region 诉求信息
  695. /// <summary>
  696. /// 受理类型
  697. /// </summary>
  698. public string? AcceptType { get; set; }
  699. public string? AcceptTypeCode { get; set; }
  700. public string Title { get; set; }
  701. /// <summary>
  702. /// 工单标签(自贡)
  703. /// </summary>
  704. public string? OrderTag { get; set; }
  705. public string? OrderTagCode { get; set; }
  706. #region 热点
  707. /// <summary>
  708. /// 热点
  709. /// </summary>
  710. public string? HotspotId { get; set; }
  711. //public string? HotspotCode { get; set; }
  712. public string? HotspotName { get; set; }
  713. public string? HotspotSpliceName { get; set; }
  714. /// <summary>
  715. /// 外部数据(为前端提供级联功能)
  716. /// </summary>
  717. public string? HotspotExternal { get; set; }
  718. #endregion
  719. #region 事件分类
  720. public string? EventCategoryId { get; set; }
  721. public string? EventCategoryName { get; set; }
  722. public string? EventCategorySpliceName { get; set; }
  723. public string? EventCategoryExternal { get; set; }
  724. #endregion
  725. /// <summary>
  726. /// 事发时间
  727. /// </summary>
  728. public DateTime? IncidentTime { get; set; }
  729. /// <summary>
  730. /// 事件目的
  731. /// </summary>
  732. public string? IncidentPurpose { get; set; }
  733. /// <summary>
  734. /// 重复工单Id
  735. /// </summary>
  736. public List<string>? DuplicateIds { get; set; }
  737. /// <summary>
  738. /// 推送分类 -- 弃用 转为表存储
  739. /// </summary>
  740. public string? PushTypeCode { get; set; }
  741. /// <summary>
  742. /// 推送分类 -- 弃用 转为表存储
  743. /// </summary>
  744. public string? PushType { get; set; }
  745. /// <summary>
  746. /// 附件
  747. /// </summary>
  748. public List<string> Additions { get; set; } = new();
  749. /// <summary>
  750. /// 诉求内容
  751. /// </summary>
  752. public string Content { get; set; }
  753. #endregion
  754. /// <summary>
  755. /// 来源,区分省平台或110等其他平台同步过来的工单
  756. /// </summary>
  757. public ESource Source { get; set; } = ESource.Hotline;
  758. /// <summary>
  759. /// 扩展信息
  760. /// </summary>
  761. public OrderExtensionDto? OrderExtension { get; set; }
  762. /// <summary>
  763. /// 附件列表
  764. /// </summary>
  765. public List<FileDto> Files { get; set; } = new();
  766. /// <summary>
  767. /// 企业名称
  768. /// </summary>
  769. public string? EnterpriseName { get; set; }
  770. /// <summary>
  771. /// 企业Code
  772. /// </summary>
  773. public string? EnterpriseCode { get; set; }
  774. /// <summary>
  775. /// 专班名称
  776. /// </summary>
  777. public string? ZhuanBanMingCheng { get; set; }
  778. /// <summary>
  779. /// 专班Code
  780. /// </summary>
  781. public string? ZhuanBanCode { get; set; }
  782. #region 重复性事件
  783. public List<RepeatableEventDetailOpDto> RepeatableEventDetails { get; set; } = new();
  784. #endregion
  785. /// <summary>
  786. /// 是否为省工单
  787. /// </summary>
  788. public bool IsProvince { get; set; }
  789. /// <summary>
  790. /// 省本地编号
  791. /// </summary>
  792. public string? ProvinceNo { get; set; }
  793. /// <summary>
  794. /// 省交办编号
  795. /// </summary>
  796. public string? ReceiveProvinceNo { get; set; }
  797. /// <summary>
  798. /// 省过期时间(省工单才有)
  799. /// </summary>
  800. public DateTime? ExpiredTimeProvince { get; set; }
  801. /// <summary>
  802. /// 外部工单唯一标识
  803. /// </summary>
  804. public string? ExternalId { get; set; }
  805. #region 期满时间
  806. /// <summary>
  807. /// 过期时间
  808. /// </summary>
  809. public DateTime? ExpiredTime { get; set; }
  810. /// <summary>
  811. /// 即将超期时间
  812. /// </summary>
  813. public DateTime? NearlyExpiredTime { get; set; }
  814. /// <summary>
  815. /// 即将超期第一级
  816. /// </summary>
  817. public DateTime? NearlyExpiredTimeOne { get; set; }
  818. /// <summary>
  819. /// 办理时间限制(如:24小时、7个工作日)
  820. /// </summary>
  821. public string? TimeLimit { get; set; }
  822. public int? TimeLimitCount { get; set; }
  823. public ETimeType? TimeLimitUnit { get; set; }
  824. #endregion
  825. #region 市州工单互转
  826. /// <summary>
  827. /// 是否转发
  828. /// </summary>
  829. public bool? Transpond { get; set; }
  830. /// <summary>
  831. /// 转发市州Id
  832. /// </summary>
  833. public string? TranspondCityId { get; set; }
  834. /// <summary>
  835. /// 转发市州名称
  836. /// </summary>
  837. public string? TranspondCityName { get; set; }
  838. /// <summary>
  839. /// 转发市州Value
  840. /// </summary>
  841. public string? TranspondCityValue { get; set; }
  842. #endregion
  843. /// <summary>
  844. /// 是否行政执法类
  845. /// </summary>
  846. public bool? IsEnforcementOrder { get; set; }
  847. /// <summary>
  848. /// 形式主义工单
  849. /// </summary>
  850. public bool IsFormalistWorkOrder { get; set; }
  851. /// <summary>
  852. /// 敏感类工单
  853. /// </summary>
  854. public bool IsSensitiveWorkOrders { get; set; }
  855. /// <summary>
  856. /// 24小时办结
  857. /// </summary>
  858. public bool Is24HoursComplete { get; set; }
  859. /// <summary>
  860. /// 重点关注事件,保存前端选择,用于返回前端数据
  861. /// </summary>
  862. public string? FocusOnEvents { get; set; }
  863. /// <summary>
  864. /// 是否紧急
  865. /// </summary>
  866. public bool IsUrgent { get; set; }
  867. /// <summary>
  868. /// 是否三方通话
  869. /// </summary>
  870. public bool IsThreePartyConference { get; set; }
  871. /// <summary>
  872. /// 是否政民互动公开
  873. /// </summary>
  874. public bool IsProvinceZmhd { get; set; }
  875. /// <summary>
  876. /// 初审人姓名
  877. /// </summary>
  878. public string? AuditFirstName { get; set; }
  879. /// <summary>
  880. /// 初审时间
  881. /// </summary>
  882. public DateTime? AuditFirstTime { get; set; }
  883. /// <summary>
  884. /// 政民互动公开ID
  885. /// </summary>
  886. public string? OrderProvinceZmhdId { get; set; }
  887. /// <summary>
  888. /// 工单推送分类
  889. /// </summary>
  890. public List<OrderPushTypeDto>? OrderPushTypes { get; set; }
  891. }
  892. public record CanLinkCallRecordOrderDto : PagedKeywordRequest
  893. {
  894. }
  895. /// <summary>
  896. /// 修改工单受理附件
  897. /// </summary>
  898. public class UpdateOrderFilesDto
  899. {
  900. public string Id { get; set; }
  901. public string OrderNo { get; set; }
  902. /// <summary>
  903. /// 附件
  904. /// </summary>
  905. public List<FileDto> Files { get; set; } = new List<FileDto>();
  906. }
  907. public record OrderCopyListDto : PagedKeywordRequest
  908. {
  909. public string OrderId { get; set; }
  910. }
  911. public class UnsignedOrderDto
  912. {
  913. public OrderDto Order { get; set; }
  914. public WorkflowStepDto WorkflowStep { get; set; }
  915. public decimal UnsignedTime { get; set; }
  916. }
  917. public class OrderRemarksDto
  918. {
  919. /// <summary>
  920. /// 备注信息
  921. /// </summary>
  922. public string? Remark { get; set; }
  923. /// <summary>
  924. /// 备注人
  925. /// </summary>
  926. public string? RemarkUser { get; set; }
  927. /// <summary>
  928. /// 备注时间
  929. /// </summary>
  930. public DateTime RemarkTime { get; set; }
  931. }
  932. public class PublishNearlyExpiredTimeSmsDto
  933. {
  934. public string OrderId { get; set; }
  935. }
  936. public class OverTimeOrderDto
  937. {
  938. public string OrgId { get; set; }
  939. public int NearlyOrderCount { get; set; }
  940. public int ExpiredTimeOrderCount { get; set; }
  941. }
  942. public class PublishAutomaticDelayDto
  943. {
  944. public string OrderId { get; set; }
  945. }
  946. }