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- using Hotline.Caching.Interfaces;
- using Hotline.CallCenter.Calls;
- using Hotline.DI;
- using Hotline.Realtimes;
- using Hotline.Share.Enums.CallCenter;
- using Hotline.Share.Notifications.NewRockCallCenter;
- using MediatR;
- namespace Hotline.Application.Handlers.CallCenter.FlowControl
- {
- [Injection(EventHandlerType = EEventHandlerType.CallCenter, Label = AppDefaults.CallCenterType.XunShi)]
- public class ByeVisitorAndExtNotificationHandler : INotificationHandler<ByeVisitorAndExtNotification>
- {
- private readonly ICallRepository _callRepository;
- private readonly ICallDetailRepository _callDetailRepository;
- private readonly IUserCacheManager _userCacheManager;
- private readonly IRealtimeService _realtimeService;
- private readonly ICallCacheManager _callCacheManager;
- public ByeVisitorAndExtNotificationHandler(ICallRepository callRepository, ICallDetailRepository callDetailRepository, IUserCacheManager userCacheManager, IRealtimeService realtimeService, ICallCacheManager callCacheManager)
- {
- _callRepository = callRepository;
- _callDetailRepository = callDetailRepository;
- _userCacheManager = userCacheManager;
- _realtimeService = realtimeService;
- _callCacheManager = callCacheManager;
- }
- public async Task Handle(ByeVisitorAndExtNotification notification, CancellationToken cancellationToken)
- {
- var model = await _callRepository.GetAsync(
- x => x.ConversationId == notification.Visitor.Id &&
- x.FromNo == notification.Visitor.From && x.CreationTime >= DateTime.Now.AddHours(-2), true, x => x.CreationTime, cancellationToken);
- if (model != null)
- {
- model.CallStatus = ECallStatus.Bye;
- model.EndBy = EEndBy.From;
- model.RingOffType = ERingOffType.Normal;
- model.ByeTime = DateTime.Now;
- await _callRepository.UpdateAsync(model, cancellationToken);
- var detail = new CallDetail()
- {
- CallId = model.Id,
- CallStatus = ECallStatus.Bye,
- OMCallId = notification.Visitor.CallId,
- ConversationId = notification.Visitor.Id,
- EventName = notification.Attribute,
- FromNo = notification.Visitor.From,
- ToNo = notification.Visitor.To,
- Recording = notification.Recording,
- };
- await _callDetailRepository.AddAsync(detail, cancellationToken);
- //处理队列记录
- _callCacheManager.RemoveCallCache(model.Id);
- await _realtimeService.CallQueueAsync(_callCacheManager.GetCallQueueList(), cancellationToken);
- //查询应答分机分机号
- var callDetailAnswer = await _callDetailRepository.GetAsync(x => x.CallId == model.Id && x.EventName == "ANSWER", true, d => d.CreationTime, cancellationToken);
- if (callDetailAnswer != null)
- {
- var workModel = _userCacheManager.GetWorkByTel(callDetailAnswer.AnswerNo);
- if (workModel != null)
- {
- //调用业务通知 通知前端
- await _realtimeService.ByeAsync(workModel.UserId, new Share.Dtos.Realtime.ByeDto() { Id = model.Id }, cancellationToken);
- }
- }
- }
- }
- }
- }
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