BiOrderController.cs 116 KB

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  1. using Hotline.Caching.Interfaces;
  2. using Hotline.CallCenter.Calls;
  3. using Hotline.FlowEngine.WorkflowModules;
  4. using Hotline.FlowEngine.Workflows;
  5. using Hotline.Orders;
  6. using Hotline.Repository.SqlSugar.Extensions;
  7. using Hotline.Schedulings;
  8. using Hotline.Repository.SqlSugar.System;
  9. using Hotline.Settings;
  10. using Hotline.Settings.Hotspots;
  11. using Hotline.Share.Dtos;
  12. using Hotline.Share.Dtos.Bi;
  13. using Hotline.Share.Dtos.Bigscreen;
  14. using Hotline.Share.Dtos.CallCenter;
  15. using Hotline.Share.Dtos.Order;
  16. using Hotline.Share.Enums.CallCenter;
  17. using Hotline.Share.Enums.FlowEngine;
  18. using Hotline.Share.Enums.Order;
  19. using Hotline.Share.Enums.Settings;
  20. using Hotline.Share.Requests;
  21. using MapsterMapper;
  22. using Microsoft.AspNetCore.Authorization;
  23. using Microsoft.AspNetCore.Mvc;
  24. using SqlSugar;
  25. using System.Collections.Generic;
  26. using XF.Domain.Authentications;
  27. using XF.Domain.Constants;
  28. using XF.Domain.Exceptions;
  29. using XF.Domain.Repository;
  30. using XF.Utility.EnumExtensions;
  31. namespace Hotline.Api.Controllers.Bi
  32. {
  33. public class BiOrderController : BaseController
  34. {
  35. private readonly IOrderRepository _orderRepository;
  36. private readonly IRepository<Hotspot> _hotspotTypeRepository;
  37. private readonly ISystemDicDataCacheManager _sysDicDataCacheManager;
  38. private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
  39. private readonly IRepository<OrderDelay> _orderDelayRepository;
  40. private readonly IMapper _mapper;
  41. private readonly IRepository<WorkflowCountersign> _workflowCountersignRepository;
  42. private readonly IRepository<WorkflowStepHandler> _workflowStepHandleRepository;
  43. private readonly IRepository<OrderSpecial> _orderSpecialRepository;
  44. private readonly IRepository<OrderVisit> _orderVisitRepository;
  45. private readonly IRepository<TrCallRecord> _trCallRecordRepository;
  46. private readonly IRepository<OrderPublish> _orderPublishRepository;
  47. private readonly IRepository<SystemOrganize> _systemOrganizeRepository;
  48. private readonly IRepository<AiOrderVisitDetail> _aiOrderVisitDetailRepository;
  49. private readonly ISessionContext _sessionContext;
  50. private readonly ISystemSettingCacheManager _systemSettingCacheManager;
  51. private readonly IRepository<OrderSpecialDetail> _orderSpecialDetailRepository;
  52. private readonly IRepository<WorkflowStepHandler> _workflowStepHandler;
  53. private readonly IRepository<WorkflowTrace> _workflowTraceRepository;
  54. private readonly IRepository<OrderScreen> _orderScreenRepository;
  55. public BiOrderController(
  56. IOrderRepository orderRepository,
  57. IRepository<Hotspot> hotspotTypeRepository,
  58. ISystemDicDataCacheManager sysDicDataCacheManager,
  59. IRepository<OrderVisitDetail> orderVisitDetailRepository,
  60. IRepository<OrderDelay> orderDelayRepository,
  61. IRepository<WorkflowCountersign> workflowCountersignRepository,
  62. IRepository<OrderSpecial> orderSpecialRepository,
  63. IMapper mapper,
  64. IRepository<OrderVisit> orderVisitRepository,
  65. IRepository<TrCallRecord> trCallRecordRepository,
  66. IRepository<OrderPublish> orderPublishRepository,
  67. IRepository<SystemOrganize> systemOrganizeRepository,
  68. IRepository<AiOrderVisitDetail> aiOrderVisitDetailRepository,
  69. ISessionContext sessionContext,
  70. ISystemSettingCacheManager systemSettingCacheManager,
  71. IRepository<OrderSpecialDetail> orderSpecialDetailRepository,
  72. IRepository<WorkflowStepHandler> workflowStepHandler,
  73. IRepository<WorkflowTrace> workflowTraceRepository,
  74. IRepository<OrderScreen> orderScreenRepository,
  75. IRepository<WorkflowStepHandler> workflowStepHandleRepository
  76. )
  77. {
  78. _orderRepository = orderRepository;
  79. _hotspotTypeRepository = hotspotTypeRepository;
  80. _sysDicDataCacheManager = sysDicDataCacheManager;
  81. _orderVisitDetailRepository = orderVisitDetailRepository;
  82. _orderDelayRepository = orderDelayRepository;
  83. _workflowCountersignRepository = workflowCountersignRepository;
  84. _orderSpecialRepository = orderSpecialRepository;
  85. _mapper = mapper;
  86. _orderVisitRepository = orderVisitRepository;
  87. _trCallRecordRepository = trCallRecordRepository;
  88. _orderPublishRepository = orderPublishRepository;
  89. _systemOrganizeRepository = systemOrganizeRepository;
  90. _aiOrderVisitDetailRepository = aiOrderVisitDetailRepository;
  91. _sessionContext = sessionContext;
  92. _systemSettingCacheManager = systemSettingCacheManager;
  93. _orderSpecialDetailRepository = orderSpecialDetailRepository;
  94. _workflowStepHandler = workflowStepHandler;
  95. _workflowTraceRepository = workflowTraceRepository;
  96. _orderScreenRepository = orderScreenRepository;
  97. _workflowStepHandleRepository = workflowStepHandleRepository;
  98. }
  99. /// <summary>
  100. /// 部门超期统计明细
  101. /// </summary>
  102. /// <param name="dto"></param>
  103. /// <returns></returns>
  104. [HttpGet("org_data_list_detail")]
  105. public async Task<PagedDto<OrderDto>> OrgDataListDetail([FromQuery] OrgDataListDetailRequest dto)
  106. {
  107. dto.EndTime = dto.EndTime.AddDays(1).AddSeconds(-1);
  108. var (total, items) = await _orderRepository.Queryable()
  109. .Where(x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  110. .WhereIF(dto.QueryType == 1, x => x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) //业务已办超期
  111. //.WhereIF(dto.QueryType== 2,) //会签已办超期
  112. .WhereIF(dto.QueryType == 3, x => x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()) //业务待办超期
  113. .WhereIF(string.IsNullOrEmpty(dto.OrgCode), x => x.ActualHandleOrgCode == dto.OrgCode)
  114. //.WhereIF(dto.QueryType ==4,) //会签待办超期
  115. //.MergeTable();
  116. .ToPagedListAsync(dto.PageIndex, dto.PageSize);
  117. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  118. }
  119. /// <summary>
  120. /// 部门超期统计
  121. /// </summary>
  122. /// <param name="dto"></param>
  123. /// <returns></returns>
  124. [HttpGet("org_data_list")]
  125. public async Task<PagedDto<OrderBiOrgDataListVo>> OrgDataList([FromQuery] ReportPagedRequest dto)
  126. {
  127. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  128. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  129. var IsCenter = _sessionContext.OrgIsCenter;
  130. var queryOrder = _systemOrganizeRepository.Queryable()
  131. .LeftJoin<Order>((x, o) => x.Id == o.ActualHandleOrgCode)
  132. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
  133. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
  134. .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContext.RequiredOrgId)
  135. .GroupBy((x, o) => new { x.Id, x.Name })
  136. .Select((x, o) => new OrderBiOrgDataListVo
  137. {
  138. OrgName = x.Name,
  139. OrgId = x.Id,
  140. HandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status >= EOrderStatus.Filed && o.ExpiredTime < o.FiledTime, 1, 0)),
  141. NoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status < EOrderStatus.Filed && o.ExpiredTime < SqlFunc.GetDate(), 1, 0)),
  142. }).MergeTable();
  143. //var queryOrder = _orderRepository.Queryable(false, false, false)
  144. // .LeftJoin<SystemOrganize>((x, o) => x.ActualHandleOrgCode == o.Id)
  145. // .WhereIF(dto.StartTime.HasValue, (x, o) => x.CreationTime >= dto.StartTime)
  146. // .WhereIF(dto.EndTime.HasValue, (x, o) => x.CreationTime <= dto.EndTime)
  147. // .WhereIF(IsCenter == false, (x, o) => x.ActualHandleOrgCode == _sessionContext.RequiredOrgId)
  148. // .GroupBy((x, o) => new { x.ActualHandleOrgCode, o.Name })
  149. // .Select((x, o) => new OrderBiOrgDataListVo
  150. // {
  151. // OrgName = o.Name,
  152. // OrgId = x.ActualHandleOrgCode,
  153. // HandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime, 1, 0)),
  154. // NoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate(), 1, 0)),
  155. // }).MergeTable();
  156. var queryCountersign = _workflowCountersignRepository.Queryable()
  157. .LeftJoin<WorkflowCountersignMember>((x, o) => x.Id == o.WorkflowCountersignId)
  158. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  159. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  160. .GroupBy((x, o) => o.Key)
  161. .Select((x, o) => new OrderBiOrgDataListVo
  162. {
  163. OrgId = o.Key,
  164. CounterHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.IsHandled, 1, 0)),
  165. CounterNoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.IsHandled == false, 1, 0)),
  166. }).MergeTable();
  167. var query = queryOrder.LeftJoin(queryCountersign, (or, co) => or.OrgId == co.OrgId)
  168. .Select((or, co) => new OrderBiOrgDataListVo
  169. {
  170. OrgName = or.OrgName,
  171. OrgId = or.OrgId,
  172. HandlerExtendedNum = or.HandlerExtendedNum,
  173. NoHandlerExtendedNum = or.NoHandlerExtendedNum,
  174. CounterHandlerExtendedNum = co.CounterHandlerExtendedNum,
  175. CounterNoHandlerExtendedNum = co.CounterNoHandlerExtendedNum
  176. }).MergeTable();
  177. query = query.WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrgName.Contains(dto.Keyword!));
  178. switch (dto.SortField)
  179. {
  180. case "handlerExtendedNum":
  181. query = dto.SortRule == 0 ? query.OrderBy(x => x.HandlerExtendedNum) : query.OrderByDescending(x => x.HandlerExtendedNum);
  182. break;
  183. case "counterHandlerExtendedNum":
  184. query = dto.SortRule == 0 ? query.OrderBy(x => x.CounterHandlerExtendedNum) : query.OrderByDescending(x => x.CounterHandlerExtendedNum);
  185. break;
  186. case "noHandlerExtendedNum":
  187. query = dto.SortRule == 0 ? query.OrderBy(x => x.NoHandlerExtendedNum) : query.OrderByDescending(x => x.NoHandlerExtendedNum);
  188. break;
  189. case "counterNoHandlerExtendedNum":
  190. query = dto.SortRule == 0 ? query.OrderBy(x => x.CounterNoHandlerExtendedNum) : query.OrderByDescending(x => x.CounterNoHandlerExtendedNum);
  191. break;
  192. }
  193. var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
  194. return new PagedDto<OrderBiOrgDataListVo>(total, items);
  195. }
  196. /// <summary>
  197. /// 话务员办件统计
  198. /// </summary>
  199. /// <param name="dto"></param>
  200. /// <returns></returns>
  201. [HttpGet("centre_data_list")]
  202. public async Task<PagedDto<OrderBiCentreDataListVo>> CentreDataList([FromQuery] ReportPagedRequest dto)
  203. {
  204. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  205. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  206. var query = _orderRepository.Queryable(false, false, false)
  207. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  208. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  209. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.AcceptorName.Contains(dto.Keyword!))
  210. .GroupBy(x => new { x.AcceptorId, x.AcceptorName })
  211. .Select(x => new OrderBiCentreDataListVo
  212. {
  213. UserName = x.AcceptorName,
  214. UserId = x.AcceptorId,
  215. //Subtotal = SqlFunc.AggregateCount(x.AcceptorId),
  216. CentreArchive = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status >= EOrderStatus.Filed && x.ProcessType == EProcessType.Zhiban, 1, 0)),
  217. CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status >= EOrderStatus.Filed && x.ProcessType == EProcessType.Jiaoban, 1, 0)),
  218. //NoCentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300 && x.ExpiredTime > x.FiledTime, 1, 0)),
  219. Invalid = SqlFunc.AggregateSum(SqlFunc.IIF(x.AcceptType == "无效", 1, 0)),
  220. Repeat = SqlFunc.AggregateSum(SqlFunc.IIF(x.DuplicateIds != null && SqlFunc.JsonArrayLength(x.DuplicateIds) > 0, 1, 0)),
  221. Subtotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status >= EOrderStatus.Filed || x.AcceptType == "无效" || (x.DuplicateIds != null && SqlFunc.JsonArrayLength(x.DuplicateIds) > 0), 1, 0))
  222. }).MergeTable();
  223. switch (dto.SortField)
  224. {
  225. case "centreArchive":
  226. query = dto.SortRule == 0 ? query.OrderBy(x => x.CentreArchive) : query.OrderByDescending(x => x.CentreArchive);
  227. break;
  228. case "centreCareOf":
  229. query = dto.SortRule == 0 ? query.OrderBy(x => x.CentreCareOf) : query.OrderByDescending(x => x.CentreCareOf);
  230. break;
  231. case "noCentreCareOf":
  232. query = dto.SortRule == 0 ? query.OrderBy(x => x.NoCentreCareOf) : query.OrderByDescending(x => x.NoCentreCareOf);
  233. break;
  234. case "invalid":
  235. query = dto.SortRule == 0 ? query.OrderBy(x => x.Invalid) : query.OrderByDescending(x => x.Invalid);
  236. break;
  237. case "repeat":
  238. query = dto.SortRule == 0 ? query.OrderBy(x => x.Repeat) : query.OrderByDescending(x => x.Repeat);
  239. break;
  240. case "subtotal":
  241. query = dto.SortRule == 0 ? query.OrderBy(x => x.Subtotal) : query.OrderByDescending(x => x.Subtotal);
  242. break;
  243. }
  244. var (total, items) = await query.Where(x => (x.CentreArchive + x.CentreCareOf + x.Invalid + x.Repeat) != 0).ToPagedListAsync(dto, HttpContext.RequestAborted);
  245. return new PagedDto<OrderBiCentreDataListVo>(total, items);
  246. }
  247. /// <summary>
  248. /// 热点数据小计统计
  249. /// </summary>
  250. /// <param name="dto"></param>
  251. /// <returns></returns>
  252. [HttpGet("hotspot_subtotal_data_list")]
  253. public async Task<PagedDto<HotspotDataLsitVo>> HotspotSubtotalDataLsit([FromQuery] HotspotSubtotalReportPagedRequest dto)
  254. {
  255. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  256. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  257. var query = _hotspotTypeRepository.Queryable(false, true)
  258. .LeftJoin<Order>((x, o) => o.HotspotSpliceName != null && (x.HotSpotFullName == o.HotspotSpliceName || o.HotspotSpliceName.Contains(x.HotSpotFullName)) && o.IsDeleted == false)
  259. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
  260. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
  261. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => x.HotSpotName.Contains(dto.Keyword!))
  262. .Where((x, o) => x.ParentId == dto.Id)
  263. .Where((x, o) => x.IsDeleted == false)
  264. .GroupBy((x, o) => new { x.Id, x.HotSpotName })
  265. .Select((x, o) => new HotspotDataLsitVo
  266. {
  267. Id = x.Id,
  268. Name = x.HotSpotName,
  269. Num = SqlFunc.AggregateSum(SqlFunc.IIF(o.Id != null, 1, 0)),
  270. }).MergeTable();
  271. var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
  272. return new PagedDto<HotspotDataLsitVo>(total, items);
  273. }
  274. /// <summary>
  275. /// 热点数据统计
  276. /// </summary>
  277. /// <param name="dto"></param>
  278. /// <returns></returns>
  279. [HttpGet("hotspot_data_list")]
  280. public async Task<object> HotspotDataLsit([FromQuery] HotspotReportPagedRequest dto)
  281. {
  282. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  283. if (dto.Type == 0 && (!dto.ChainStartTime.HasValue || !dto.ChainEndTime.HasValue)) throw UserFriendlyException.SameMessage("请选择环比时间!");
  284. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  285. var IsCenter = _sessionContext.OrgIsCenter;
  286. if (dto.Type == 0)
  287. {
  288. dto.ChainEndTime = dto.ChainEndTime.Value.AddDays(1).AddSeconds(-1);
  289. }
  290. var items = await _hotspotTypeRepository.Queryable(false, true)
  291. .LeftJoin<Order>((x, o) => o.HotspotSpliceName != null && (x.HotSpotName == o.HotspotSpliceName || o.HotspotSpliceName.Contains(x.HotSpotName)) && o.IsDeleted == false)
  292. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
  293. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
  294. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => x.HotSpotName.Contains(dto.Keyword!))
  295. .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContext.RequiredOrgId)
  296. .Where((x, o) => x.ParentId == dto.Id)
  297. .Where((x, o) => x.IsDeleted == false)
  298. .GroupBy((x, o) => new { x.Id, x.HotSpotName })
  299. .Select((x, o) => new HotspotDataLsitVo
  300. {
  301. Id = x.Id,
  302. Name = x.HotSpotName,
  303. Num = SqlFunc.AggregateSum(SqlFunc.IIF(o.Id != null, 1, 0)),
  304. Sublevel = SqlFunc.AggregateSum(SqlFunc.IIF(x.HotSpotName != o.HotspotName, 1, 0)) > 0,
  305. }).MergeTable().ToListAsync();
  306. var chainStartTime = dto.StartTime;
  307. var chainEndTime = dto.EndTime;
  308. switch (dto.Type)
  309. {
  310. case 1://日
  311. chainStartTime = dto.StartTime.Value.AddDays(-1);
  312. chainEndTime = dto.EndTime.Value.AddDays(-1);
  313. break;
  314. case 2://月
  315. chainStartTime = dto.StartTime.Value.AddMonths(-1);
  316. chainEndTime = dto.EndTime.Value.AddMonths(-1);
  317. break;
  318. case 3://年
  319. chainStartTime = dto.StartTime.Value.AddYears(-1);
  320. chainEndTime = dto.EndTime.Value.AddYears(-1);
  321. break;
  322. case 0:
  323. chainStartTime = dto.ChainStartTime.Value;
  324. chainEndTime = dto.ChainEndTime.Value;
  325. break;
  326. }
  327. var chainItems = await _hotspotTypeRepository.Queryable(false, true)
  328. .LeftJoin<Order>((x, o) => o.HotspotSpliceName != null && (x.HotSpotName == o.HotspotSpliceName || o.HotspotSpliceName.Contains(x.HotSpotName)) && o.IsDeleted == false)
  329. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= chainStartTime)
  330. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= chainEndTime)
  331. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => x.HotSpotName.Contains(dto.Keyword!))
  332. .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContext.RequiredOrgId)
  333. .Where((x, o) => x.ParentId == dto.Id)
  334. .Where((x, o) => x.IsDeleted == false)
  335. .GroupBy((x, o) => new { x.Id, x.HotSpotName })
  336. .Select((x, o) => new
  337. {
  338. Id = x.Id,
  339. ChainNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Id != null, 1, 0)),
  340. }).MergeTable().ToListAsync();
  341. var res = (from t1 in items
  342. join t2 in chainItems on t1.Id equals t2.Id into t1_t2
  343. from item in t1_t2.DefaultIfEmpty()
  344. select new
  345. {
  346. Id = t1.Id,
  347. Name = t1.Name,
  348. Num = t1.Num,
  349. Sublevel = t1.Sublevel,
  350. Children = new List<HotspotDataLsitVo>(),
  351. ChainNum = t1_t2.Select(x => x.ChainNum).FirstOrDefault(),
  352. ChainRate = t1_t2.Select(x => x.ChainNum).FirstOrDefault() > 0 ?
  353. ((double.Parse(t1.Num.ToString()) - double.Parse(t1_t2.Select(x => x.ChainNum).FirstOrDefault().ToString())) / double.Parse(t1_t2.Select(x => x.ChainNum).FirstOrDefault().ToString()) * 100).ToString("F2") + "%" : "100.00%",
  354. }).ToList();
  355. var total = new
  356. {
  357. Id = "0",
  358. Name = "合计",
  359. Num = res.Sum(x => x.Num),
  360. Sublevel = false,
  361. Children = new List<HotspotDataLsitVo>(),
  362. ChainNum = res.Sum(x => x.ChainNum),
  363. ChainRate = res.Sum(x => x.ChainNum) > 0 ? ((double.Parse(res.Sum(x => x.Num).ToString()) - double.Parse(res.Sum(x => x.ChainNum).ToString())) / double.Parse(res.Sum(x => x.ChainNum).ToString()) * 100).ToString("F2") + "%" : "100.00%"
  364. };
  365. return new { List = res, Total = total };
  366. }
  367. /// <summary>
  368. /// 部门不满意统计
  369. /// 已加验证部门
  370. /// </summary>
  371. /// <param name="dto"></param>
  372. /// <returns></returns>
  373. [HttpGet("visit-nosatisfied")]
  374. public async Task<object> QueryVisitNoSatisfied([FromQuery] QueryVisitNoSatiisfiedRequest dto)
  375. {
  376. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  377. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  378. var IsCenter = _sessionContext.OrgIsCenter;
  379. var dissatisfiedReason = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.DissatisfiedReason);
  380. List<dynamic>? list = new List<dynamic>();
  381. //DataTable dt = new DataTable();
  382. foreach (var item in dissatisfiedReason)
  383. {
  384. var table = _orderVisitDetailRepository.Queryable()
  385. .Includes(x => x.OrderVisit)
  386. .Where(x => x.VisitTarget == Share.Enums.Order.EVisitTarget.Org)
  387. .Where(x => x.OrgNoSatisfiedReason != null)
  388. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited)
  389. .Where(x => !string.IsNullOrEmpty(x.VisitOrgName))
  390. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.VisitOrgName.Contains(dto.OrgName))
  391. .WhereIF(dto.StartTime.HasValue, x => x.OrderVisit.VisitTime >= dto.StartTime.Value)
  392. .WhereIF(dto.EndTime.HasValue, x => x.OrderVisit.VisitTime <= dto.EndTime.Value)
  393. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  394. .GroupBy(x => new { x.VisitOrgName, x.VisitOrgCode })
  395. .Select(x => new BiVisitNoSatisfiedDto
  396. {
  397. Count = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonListObjectAny(x.OrgNoSatisfiedReason, "Key", item.DicDataValue), 1, 0)),
  398. Key = item.DicDataValue,
  399. OrgName = x.VisitOrgName,
  400. OrgCode = x.VisitOrgCode
  401. })
  402. .OrderByDescending(x => x.Count)
  403. //.ToPivotTable(x => x.Key, x => x.OrgName, x => x.Sum(x => x.Count));
  404. .ToPivotList(x => x.Key, x => new { x.OrgCode, x.OrgName }, x => x.Sum(x => x.Count));
  405. list.AddRange(table);
  406. }
  407. return new { DicReason = dissatisfiedReason, Data = list };
  408. }
  409. /// <summary>
  410. /// 部门不满意统计明细
  411. /// </summary>
  412. /// <param name="dto"></param>
  413. /// <returns></returns>
  414. [HttpGet("visit-nosatisfied-detail")]
  415. public async Task<PagedDto<OrderVisitDetailDto>> BiQueryVisitNoSatisfiedDetail([FromQuery] BiQueryVisitNoSatisfiedDetailDto dto)
  416. {
  417. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  418. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  419. var IsCenter = _sessionContext.OrgIsCenter;
  420. var (total, items) = await _orderVisitDetailRepository.Queryable()
  421. .Includes(x => x.OrderVisit, d => d.Order)
  422. .Includes(x => x.OrderVisit, d => d.Employee)
  423. .Where(x => x.VisitOrgCode == dto.OrgCode)
  424. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited)
  425. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value)
  426. .Where(x => x.OrderVisit.VisitTime <= dto.EndTime.Value)
  427. .Where(x => SqlFunc.JsonListObjectAny(x.OrgNoSatisfiedReason, "Key", dto.DissatisfiedKey))
  428. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  429. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrderVisit.Order.No.Contains(dto.Keyword) || x.OrderVisit.Order.Title.Contains(dto.Keyword))
  430. .OrderBy(x => x.OrderVisit.VisitTime)
  431. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  432. return new PagedDto<OrderVisitDetailDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDetailDto>>(items));
  433. }
  434. /// <summary>
  435. /// 部门延期统计
  436. /// </summary>
  437. /// <param name="dto"></param>
  438. /// <returns></returns>
  439. [HttpGet("order-delay-data-list")]
  440. public async Task<IReadOnlyList<BiOrderDelayDataDto>> QueryOrderDelayDataList([FromQuery] QueryOrderDelayDataListRequest dto)
  441. {
  442. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  443. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  444. var IsCenter = _sessionContext.OrgIsCenter;
  445. var list = await _orderDelayRepository.Queryable()
  446. .LeftJoin<SystemOrganize>((x, o) => x.ApplyOrgCode == o.Id)
  447. .WhereIF(dto.StartTime.HasValue, (x, o) => x.CreationTime >= dto.StartTime)
  448. .WhereIF(dto.EndTime.HasValue, (x, o) => x.CreationTime <= dto.EndTime)
  449. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.ApplyOrgName.Contains(dto.OrgName))
  450. .WhereIF(IsCenter == false, x => x.ApplyOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  451. .GroupBy(x => new { x.ApplyOrgCode, x.ApplyOrgName })
  452. .Select(x => new BiOrderDelayDataDto
  453. {
  454. OrgName = x.ApplyOrgName,
  455. OrgCode = x.ApplyOrgCode,
  456. PassTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Pass, 1, 0)),
  457. NoPassTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.NoPass, 1, 0)),
  458. ExaminingTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Examining, 1, 0)),
  459. AllTotal = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Pass, 1, 0)) + SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.NoPass, 1, 0)) + SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState == EDelayState.Examining, 1, 0))
  460. }).ToListAsync();
  461. return list;
  462. }
  463. /// <summary>
  464. /// 特提统计
  465. /// </summary>
  466. /// <param name="dto"></param>
  467. /// <returns></returns>
  468. [HttpGet("special_data_list")]
  469. public async Task<PagedDto<OrderBiSpecialListVo>> SpecialDataList([FromQuery] ReportPagedRequest dto)
  470. {
  471. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  472. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  473. var IsCenter = _sessionContext.OrgIsCenter;
  474. var query = _orderSpecialRepository.Queryable()
  475. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  476. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  477. .WhereIF(IsCenter == false, x => x.OrgId.StartsWith(_sessionContext.RequiredOrgId))
  478. .GroupBy(x => new { x.Cause })
  479. .Select(x => new OrderBiSpecialListVo
  480. {
  481. Cause = x.Cause,
  482. OrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
  483. MaxSpecialTime = SqlFunc.AggregateMax(x.CreationTime),
  484. })
  485. .MergeTable();
  486. switch (dto.SortField)
  487. {
  488. case "cause":
  489. query = dto.SortRule == 0 ? query.OrderBy(x => x.Cause) : query.OrderByDescending(x => x.Cause);
  490. break;
  491. case "orderNum":
  492. query = dto.SortRule == 0 ? query.OrderBy(x => x.OrderNum) : query.OrderByDescending(x => x.OrderNum);
  493. break;
  494. case "maxSpecialTime":
  495. query = dto.SortRule == 0 ? query.OrderBy(x => x.MaxSpecialTime) : query.OrderByDescending(x => x.MaxSpecialTime);
  496. break;
  497. }
  498. var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
  499. return new PagedDto<OrderBiSpecialListVo>(total, items);
  500. }
  501. /// <summary>
  502. /// 获取工单特提信息列表
  503. /// </summary>
  504. /// <param name="dto"></param>
  505. /// <returns></returns>
  506. [HttpGet("special_data_list/list")]
  507. public async Task<PagedDto<OrderSpecialDto>> List([FromQuery] OrderSpecialListDto dto)
  508. {
  509. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  510. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  511. var IsCenter = _sessionContext.OrgIsCenter;
  512. var (total, items) = await _orderSpecialRepository.Queryable()
  513. .Includes(x => x.Order)
  514. .WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  515. x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  516. .WhereIF(!string.IsNullOrEmpty(dto.Cause),
  517. x => x.Cause != null && x.Cause.Equals(dto.Cause))
  518. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  519. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  520. .WhereIF(dto.State.HasValue, x => x.State == dto.State)
  521. .WhereIF(IsCenter == false, x => x.OrgId.StartsWith(_sessionContext.OrgId))
  522. .OrderByDescending(x => x.CreationTime)
  523. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  524. return new PagedDto<OrderSpecialDto>(total, _mapper.Map<IReadOnlyList<OrderSpecialDto>>(items));
  525. }
  526. /// <summary>
  527. /// 受理类型前十
  528. /// </summary>
  529. /// <param name="dto"></param>
  530. /// <returns></returns>
  531. [HttpGet("accept_type_top10_list")]
  532. public async Task<PagedDto<AcceptTypeTop10Vo>> AcceptTypeTop10List([FromQuery] ReportPagedRequest dto)
  533. {
  534. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  535. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  536. dto.PageIndex = 1;
  537. dto.PageSize = 10;
  538. var IsCenter = _sessionContext.OrgIsCenter;
  539. var query = _orderRepository.Queryable(false, false, false)
  540. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  541. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  542. .WhereIF(IsCenter == false, x => x.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  543. .Select(x => new
  544. {
  545. AcceptType = x.AcceptType,
  546. OneHotspot = SqlFunc.Substring(x.HotspotSpliceName, 0, SqlFunc.CharIndex("-", x.HotspotSpliceName + "-")),
  547. Id = x.Id
  548. }).MergeTable()
  549. .GroupBy(x => new { x.OneHotspot })
  550. .Select(x => new AcceptTypeTop10Vo
  551. {
  552. Name = x.OneHotspot,
  553. ValidAccept = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
  554. Consult = SqlFunc.AggregateSum(SqlFunc.IIF("咨询".Equals(x.AcceptType), 1, 0)),
  555. Report = SqlFunc.AggregateSum(SqlFunc.IIF("举报".Equals(x.AcceptType), 1, 0)),
  556. Complaint = SqlFunc.AggregateSum(SqlFunc.IIF("投诉".Equals(x.AcceptType), 1, 0)),
  557. SeekHelp = SqlFunc.AggregateSum(SqlFunc.IIF("求助".Equals(x.AcceptType), 1, 0)),
  558. Suggest = SqlFunc.AggregateSum(SqlFunc.IIF("建议".Equals(x.AcceptType), 1, 0)),
  559. Opinion = SqlFunc.AggregateSum(SqlFunc.IIF("意见".Equals(x.AcceptType), 1, 0)),
  560. Rests = SqlFunc.AggregateSum(SqlFunc.IIF("其他".Equals(x.AcceptType), 1, 0)),
  561. BenefitThePeople = SqlFunc.AggregateSum(SqlFunc.IIF("惠民帮助".Equals(x.AcceptType), 1, 0)),
  562. Praise = SqlFunc.AggregateSum(SqlFunc.IIF("表扬".Equals(x.AcceptType), 1, 0)),
  563. }).MergeTable();
  564. switch (dto.SortField)
  565. {
  566. case "validAccept":
  567. query = dto.SortRule == 0 ? query.OrderBy(x => x.ValidAccept) : query.OrderByDescending(x => x.ValidAccept);
  568. break;
  569. case "consult":
  570. query = dto.SortRule == 0 ? query.OrderBy(x => x.Consult) : query.OrderByDescending(x => x.Consult);
  571. break;
  572. case "report":
  573. query = dto.SortRule == 0 ? query.OrderBy(x => x.Report) : query.OrderByDescending(x => x.Report);
  574. break;
  575. case "complaint":
  576. query = dto.SortRule == 0 ? query.OrderBy(x => x.Complaint) : query.OrderByDescending(x => x.Complaint);
  577. break;
  578. case "seekHelp":
  579. query = dto.SortRule == 0 ? query.OrderBy(x => x.SeekHelp) : query.OrderByDescending(x => x.SeekHelp);
  580. break;
  581. case "suggest":
  582. query = dto.SortRule == 0 ? query.OrderBy(x => x.Suggest) : query.OrderByDescending(x => x.Suggest);
  583. break;
  584. case "opinion":
  585. query = dto.SortRule == 0 ? query.OrderBy(x => x.Opinion) : query.OrderByDescending(x => x.Opinion);
  586. break;
  587. case "rests":
  588. query = dto.SortRule == 0 ? query.OrderBy(x => x.Rests) : query.OrderByDescending(x => x.Rests);
  589. break;
  590. case "benefitThePeople":
  591. query = dto.SortRule == 0 ? query.OrderBy(x => x.BenefitThePeople) : query.OrderByDescending(x => x.BenefitThePeople);
  592. break;
  593. case "praise":
  594. query = dto.SortRule == 0 ? query.OrderBy(x => x.Praise) : query.OrderByDescending(x => x.Praise);
  595. break;
  596. default:
  597. query = query.OrderByDescending(x => x.ValidAccept);
  598. break;
  599. }
  600. var (total, items) = await query.ToPagedListAsync(dto, HttpContext.RequestAborted);
  601. return new PagedDto<AcceptTypeTop10Vo>(total, items);
  602. }
  603. /// <summary>
  604. /// 热点类型部门统计
  605. /// </summary>
  606. /// <param name="dto"></param>
  607. /// <returns></returns>
  608. [HttpGet("hotport-org-statistics")]
  609. public async Task<object> HotPortJoinOrgStatistics([FromQuery] HotPortJoinOrgStatisticsRequest dto)
  610. {
  611. dto.EndTime = dto.EndTime.AddDays(1).AddSeconds(-1);
  612. var IsCenter = _sessionContext.OrgIsCenter;
  613. return await _orderRepository.HotPortJoinOrgStatistics(dto.StartTime, dto.EndTime, IsCenter, _sessionContext.OrgId);
  614. }
  615. /// <summary>
  616. /// 回访量统计
  617. /// </summary>
  618. /// <returns></returns>
  619. [HttpGet("visit-measure-statistics")]
  620. public async Task<VisitMeasureStatisticsDto> VisitMeasureStatistics(DateTime StartDate, DateTime EndDate, string? VisitName)
  621. {
  622. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  623. var list = await _orderVisitRepository.Queryable()
  624. .Includes(x => x.Employee)
  625. .Where(x => x.VisitTime >= StartDate && x.VisitTime <= EndDate && x.VisitState == EVisitState.Visited)
  626. .WhereIF(!string.IsNullOrEmpty(VisitName), x => x.Employee.Name.Contains(VisitName))
  627. .GroupBy(x => new { x.EmployeeId, x.Employee.Name })
  628. .Select(x => new VisitMeasureStatisticsModelDto()
  629. {
  630. VisitName = x.Employee.Name,
  631. CallVisitCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.VisitType == EVisitType.CallVisit, 1, 0)),
  632. ArtificialVisitCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.VisitType != EVisitType.CallVisit, 1, 0)),
  633. SumCount = SqlFunc.AggregateCount(x.EmployeeId)
  634. })
  635. .ToListAsync();
  636. var returnModel = new VisitMeasureStatisticsDto();
  637. returnModel.VisitMeasureStatisticsModelList = list;
  638. //查询AIVisit
  639. returnModel.AiVisitCount = await _aiOrderVisitDetailRepository.Queryable()
  640. .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess != null).CountAsync();
  641. returnModel.AiVisitSatisfiedCount = await _aiOrderVisitDetailRepository.Queryable()
  642. .Includes(x => x.OrderVisit)
  643. .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess == true && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") != "1" && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") != "2").CountAsync();
  644. returnModel.AiVisitNoSatisfiedCount = await _aiOrderVisitDetailRepository.Queryable()
  645. .Includes(x => x.OrderVisit)
  646. .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess == true && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") == "1" && SqlFunc.JsonField(x.OrderVisit.NowEvaluate, "Key") == "2").CountAsync();
  647. returnModel.AIVisitFailCount = await _aiOrderVisitDetailRepository.Queryable()
  648. .Where(x => x.AiVisitTime >= StartDate && x.AiVisitTime <= EndDate && x.IsSuccess == false).CountAsync();
  649. return returnModel;
  650. }
  651. /// <summary>
  652. /// 热点类型小类统计
  653. /// </summary>
  654. /// <param name="StartDate"></param>
  655. /// <param name="EndDate"></param>
  656. /// <param name="TypeId">0:全部 ,1:市民,2:企业</param>
  657. /// <returns></returns>
  658. [HttpGet("hotspot-statistics")]
  659. public async Task<object> HotspotStatistics(DateTime StartDate, DateTime EndDate, int TypeId, string? HotspotCode)
  660. {
  661. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  662. var IsCenter = _sessionContext.OrgIsCenter;
  663. if (string.IsNullOrEmpty(HotspotCode))
  664. {
  665. var list = await _hotspotTypeRepository.Queryable()
  666. .LeftJoin<Order>((it, o) => it.Id == o.HotspotId)
  667. .Where((it, o) => o.CreationTime >= StartDate && o.CreationTime <= EndDate && o.Id != null)
  668. .WhereIF(TypeId == 1, (it, o) => o.IdentityType == EIdentityType.Citizen)
  669. .WhereIF(TypeId == 2, (it, o) => o.IdentityType == EIdentityType.Enterprise)
  670. .WhereIF(IsCenter == false, (it, o) => o.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  671. .GroupBy((it, o) => new { Id = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")) })
  672. .Select((it, o) => new
  673. {
  674. HotspotCode = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")),
  675. SumCount = SqlFunc.AggregateCount(it.HotSpotName)
  676. })
  677. .MergeTable()
  678. .LeftJoin<Hotspot>((x, q) => x.HotspotCode == q.Id)
  679. .Select((x, q) => new
  680. {
  681. HotspotCode = x.HotspotCode,
  682. SumCount = x.SumCount,
  683. HotspotName = q.HotSpotName,
  684. HasChild = SqlFunc.Subqueryable<Hotspot>().Where(d => d.ParentId == x.HotspotCode).Any()
  685. })
  686. .ToListAsync();
  687. return list;
  688. }
  689. else
  690. {
  691. string count = (HotspotCode.Length + 2).ToString();
  692. string countx = HotspotCode.Length.ToString();
  693. var list = await _hotspotTypeRepository.Queryable()
  694. .LeftJoin<Order>((it, o) => it.Id == o.HotspotId)
  695. .Where((it, o) => o.CreationTime >= StartDate && o.CreationTime <= EndDate && it.ParentId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(countx)) == HotspotCode)
  696. .WhereIF(TypeId == 1, (it, o) => o.IdentityType == EIdentityType.Citizen)
  697. .WhereIF(TypeId == 2, (it, o) => o.IdentityType == EIdentityType.Enterprise)
  698. .WhereIF(IsCenter == false, (it, o) => o.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  699. .GroupBy((it, o) => new { Id = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(count)) })
  700. .Select((it, o) => new
  701. {
  702. HotspotCode = it.Id.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>(count)),
  703. SumCount = SqlFunc.AggregateCount(it.HotSpotName)
  704. })
  705. .MergeTable()
  706. .LeftJoin<Hotspot>((x, q) => x.HotspotCode == q.Id)
  707. .Select((x, q) => new
  708. {
  709. HotspotCode = x.HotspotCode,
  710. SumCount = x.SumCount,
  711. HotspotName = q.HotSpotName,
  712. HasChild = SqlFunc.Subqueryable<Hotspot>().Where(d => d.ParentId == x.HotspotCode).Any()
  713. })
  714. .ToListAsync();
  715. return list;
  716. }
  717. }
  718. /// <summary>
  719. /// 部门满意度统计
  720. /// </summary>
  721. /// <param name="StartDate"></param>
  722. /// <param name="EndDate"></param>
  723. /// <param name="OrgName"></param>
  724. /// <param name="TypeId">1:办件结果 2:办件态度</param>
  725. /// <param name="LineNum"></param>
  726. /// <returns></returns>
  727. [HttpGet("visit-org-satisfaction-statistics")]
  728. public async Task<VisitAndOrgSatisfactionStatisticsResultDto> VisitAndOrgSatisfactionStatistics(DateTime StartDate, DateTime EndDate, string OrgName, int TypeId, string? LineNum)
  729. {
  730. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  731. bool IsCenter = _sessionContext.OrgIsCenter;
  732. var list = _orderVisitDetailRepository.Queryable()
  733. .Where(x => x.OrderVisit.VisitTime >= StartDate && x.OrderVisit.VisitTime <= EndDate && x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  734. .WhereIF(string.IsNullOrEmpty(OrgName) == false, x => x.VisitOrgName.Contains(OrgName))
  735. .WhereIF(string.IsNullOrEmpty(LineNum) == false, x => x.OrderVisit.Order.CallRecord.Gateway.Contains(LineNum))
  736. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContext.OrgId));
  737. var data = new List<VisitAndOrgSatisfactionStatisticsDto>();
  738. if (IsCenter && list != null)
  739. {
  740. data = await list.GroupBy(x => new
  741. {
  742. VisitOrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
  743. })
  744. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  745. {
  746. OrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  747. TotalSumCount = SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  748. VerySatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))),//非常满意数
  749. SatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  750. RegardedAsSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))),//视为满意
  751. DefaultSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))),//默认满意
  752. NoSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))),//不满意
  753. NoEvaluateCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))),//未做评价
  754. NoPutThroughCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))),//未接通
  755. })
  756. .MergeTable()
  757. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  758. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  759. {
  760. OrgName = o.Name,
  761. OrgCode = it.OrgCode,
  762. OrgType = o.OrgType,
  763. TotalSumCount = it.TotalSumCount,
  764. VerySatisfiedCount = it.VerySatisfiedCount,//非常满意数
  765. SatisfiedCount = it.SatisfiedCount, //满意数
  766. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount,//视为满意
  767. DefaultSatisfiedCount = it.DefaultSatisfiedCount,//默认满意
  768. NoSatisfiedCount = it.NoSatisfiedCount,//不满意
  769. NoEvaluateCount = it.NoEvaluateCount,//未做评价
  770. NoPutThroughCount = it.NoPutThroughCount,//未接通
  771. })
  772. .ToListAsync();
  773. }
  774. else
  775. {
  776. data = await list.GroupBy(x => new
  777. {
  778. x.VisitOrgCode
  779. })
  780. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  781. {
  782. OrgCode = x.VisitOrgCode,
  783. TotalSumCount = SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  784. VerySatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))),//非常满意数
  785. SatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  786. RegardedAsSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))),//视为满意
  787. DefaultSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))),//默认满意
  788. NoSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))),//不满意
  789. NoEvaluateCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))),//未做评价
  790. NoPutThroughCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))),//未接通
  791. })
  792. .MergeTable()
  793. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  794. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  795. {
  796. OrgName = o.Name,
  797. OrgCode = it.OrgCode,
  798. OrgType = o.OrgType,
  799. TotalSumCount = it.TotalSumCount,
  800. VerySatisfiedCount = it.VerySatisfiedCount,//非常满意数
  801. SatisfiedCount = it.SatisfiedCount, //满意数
  802. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount,//视为满意
  803. DefaultSatisfiedCount = it.DefaultSatisfiedCount,//默认满意
  804. NoSatisfiedCount = it.NoSatisfiedCount,//不满意
  805. NoEvaluateCount = it.NoEvaluateCount,//未做评价
  806. NoPutThroughCount = it.NoPutThroughCount,//未接通
  807. })
  808. .ToListAsync();
  809. }
  810. var countySumModel = new VisitAndOrgSatisfactionStatisticsDto()
  811. {
  812. OrgName = "区县合计",
  813. TotalSumCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.TotalSumCount),
  814. VerySatisfiedCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.VerySatisfiedCount),
  815. SatisfiedCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.SatisfiedCount),
  816. RegardedAsSatisfiedCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.RegardedAsSatisfiedCount),
  817. DefaultSatisfiedCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.DefaultSatisfiedCount),
  818. NoSatisfiedCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoSatisfiedCount),
  819. NoEvaluateCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoEvaluateCount),
  820. NoPutThroughCount = data.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoPutThroughCount),
  821. };
  822. var citySumModel = new VisitAndOrgSatisfactionStatisticsDto()
  823. {
  824. OrgName = "市直合计",
  825. TotalSumCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.TotalSumCount),
  826. VerySatisfiedCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.VerySatisfiedCount),
  827. SatisfiedCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.SatisfiedCount),
  828. RegardedAsSatisfiedCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.RegardedAsSatisfiedCount),
  829. DefaultSatisfiedCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.DefaultSatisfiedCount),
  830. NoSatisfiedCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoSatisfiedCount),
  831. NoEvaluateCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoEvaluateCount),
  832. NoPutThroughCount = data.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoPutThroughCount),
  833. };
  834. var sumModel = new VisitAndOrgSatisfactionStatisticsDto()
  835. {
  836. OrgName = "总计",
  837. TotalSumCount = data.Sum(x => x.TotalSumCount),
  838. VerySatisfiedCount = data.Sum(x => x.VerySatisfiedCount),
  839. SatisfiedCount = data.Sum(x => x.SatisfiedCount),
  840. RegardedAsSatisfiedCount = data.Sum(x => x.RegardedAsSatisfiedCount),
  841. DefaultSatisfiedCount = data.Sum(x => x.DefaultSatisfiedCount),
  842. NoSatisfiedCount = data.Sum(x => x.NoSatisfiedCount),
  843. NoEvaluateCount = data.Sum(x => x.NoEvaluateCount),
  844. NoPutThroughCount = data.Sum(x => x.NoPutThroughCount),
  845. };
  846. return new VisitAndOrgSatisfactionStatisticsResultDto { DataList = data, CountySumModel = countySumModel, CitySumModel = citySumModel, SumModel = sumModel };
  847. }
  848. /// <summary>
  849. /// 子部门满意度明细
  850. /// </summary>
  851. /// <param name="StartDate"></param>
  852. /// <param name="EndDate"></param>
  853. /// <param name="OrgCode"></param>
  854. /// <param name="TypeId"></param>
  855. /// <param name="LineNum"></param>
  856. /// <returns></returns>
  857. [HttpGet("visit-org-statisfaction-org-detail")]
  858. public async Task<VisitAndOrgSatisfactionStatisticsResultDto> VisitAndOrgStatisfactionOrgDetail(DateTime StartDate, DateTime EndDate, string OrgCode, int TypeId, string? LineNum)
  859. {
  860. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  861. bool IsCenter = _sessionContext.OrgIsCenter;
  862. var list = await _systemOrganizeRepository.Queryable().Where(x => x.Id.StartsWith(OrgCode))
  863. .LeftJoin<OrderVisitDetail>((x, it) => x.Id == it.VisitOrgCode)
  864. .Where((x, it) => it.OrderVisit.VisitTime >= StartDate && it.OrderVisit.VisitTime <= EndDate && it.VisitTarget == EVisitTarget.Org && it.OrderVisit.VisitState == EVisitState.Visited)
  865. .WhereIF(OrgCode == "001", (x, it) => it.VisitOrgCode == OrgCode)
  866. .WhereIF(OrgCode != "001", (x, it) => it.VisitOrgCode.StartsWith(OrgCode))
  867. .WhereIF(!string.IsNullOrEmpty(LineNum), (x, it) => it.OrderVisit.Order.CallRecord.Gateway.Contains(LineNum))
  868. .WhereIF(IsCenter == false, (x, it) => it.VisitOrgCode.StartsWith(_sessionContext.OrgId))
  869. .GroupBy((x, it) => new
  870. {
  871. VisitOrgCode = it.VisitOrgCode
  872. })
  873. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  874. {
  875. OrgCode = it.VisitOrgCode,
  876. TotalSumCount = SqlFunc.AggregateCount(it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("9"))),
  877. VerySatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "5", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "5", 1, 0))),//非常满意数
  878. SatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "4", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  879. RegardedAsSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "-1", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "-1", 1, 0))),//视为满意
  880. DefaultSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "0", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "0", 1, 0))),//默认满意
  881. NoSatisfiedCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "2", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "2", 1, 0))),//不满意
  882. NoEvaluateCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "7", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "7", 1, 0))),//未做评价
  883. NoPutThroughCount = SqlFunc.IIF(TypeId == 1, SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "6", 1, 0)), SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "6", 1, 0)))//未接通
  884. })
  885. .MergeTable()
  886. .LeftJoin<SystemOrganize>((x, it) => x.OrgCode == it.Id)
  887. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  888. {
  889. OrgName = it.Name,
  890. OrgCode = x.OrgCode,
  891. OrgType = it.OrgType,
  892. TotalSumCount = x.TotalSumCount,
  893. VerySatisfiedCount = x.VerySatisfiedCount,//非常满意数
  894. SatisfiedCount = x.SatisfiedCount, //满意数
  895. RegardedAsSatisfiedCount = x.RegardedAsSatisfiedCount,//视为满意
  896. DefaultSatisfiedCount = x.DefaultSatisfiedCount,//默认满意
  897. NoSatisfiedCount = x.NoSatisfiedCount,//不满意
  898. NoEvaluateCount = x.NoEvaluateCount,//未做评价
  899. NoPutThroughCount = x.NoPutThroughCount,//未接通
  900. })
  901. .ToListAsync();
  902. var countySumModel = new VisitAndOrgSatisfactionStatisticsDto()
  903. {
  904. OrgName = "区县合计",
  905. TotalSumCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.TotalSumCount),
  906. VerySatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.VerySatisfiedCount),
  907. SatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.SatisfiedCount),
  908. RegardedAsSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.RegardedAsSatisfiedCount),
  909. DefaultSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.DefaultSatisfiedCount),
  910. NoSatisfiedCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoSatisfiedCount),
  911. NoEvaluateCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoEvaluateCount),
  912. NoPutThroughCount = list.Where(x => x.OrgType == EOrgType.County).Sum(x => x.NoPutThroughCount),
  913. };
  914. var citySumModel = new VisitAndOrgSatisfactionStatisticsDto()
  915. {
  916. OrgName = "市直合计",
  917. TotalSumCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.TotalSumCount),
  918. VerySatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.VerySatisfiedCount),
  919. SatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.SatisfiedCount),
  920. RegardedAsSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.RegardedAsSatisfiedCount),
  921. DefaultSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.DefaultSatisfiedCount),
  922. NoSatisfiedCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoSatisfiedCount),
  923. NoEvaluateCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoEvaluateCount),
  924. NoPutThroughCount = list.Where(x => x.OrgType == EOrgType.City).Sum(x => x.NoPutThroughCount),
  925. };
  926. var sumModel = new VisitAndOrgSatisfactionStatisticsDto()
  927. {
  928. OrgName = "总计",
  929. TotalSumCount = list.Sum(x => x.TotalSumCount),
  930. VerySatisfiedCount = list.Sum(x => x.VerySatisfiedCount),
  931. SatisfiedCount = list.Sum(x => x.SatisfiedCount),
  932. RegardedAsSatisfiedCount = list.Sum(x => x.RegardedAsSatisfiedCount),
  933. DefaultSatisfiedCount = list.Sum(x => x.DefaultSatisfiedCount),
  934. NoSatisfiedCount = list.Sum(x => x.NoSatisfiedCount),
  935. NoEvaluateCount = list.Sum(x => x.NoEvaluateCount),
  936. NoPutThroughCount = list.Sum(x => x.NoPutThroughCount),
  937. };
  938. return new VisitAndOrgSatisfactionStatisticsResultDto { DataList = list, CountySumModel = countySumModel, CitySumModel = citySumModel, SumModel = sumModel };
  939. }
  940. /// <summary>
  941. /// 部门满意度明细
  942. /// </summary>
  943. /// <param name="StartDate"></param>
  944. /// <param name="EndDate"></param>
  945. /// <param name="OrgCode"></param>
  946. /// <param name="TypeId"></param>
  947. /// <param name="LineNum"></param>
  948. /// <returns></returns>
  949. [HttpGet("visit-org-satisfaction-detail")]
  950. public async Task<PagedDto<OrderVisitDetailDto>> VisitAndOrgSatisfactionDetail([FromQuery] VisitAndOrgSatisfactionDetailDto dto)
  951. {
  952. dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
  953. var (total, items) = await _orderVisitDetailRepository.Queryable()
  954. .Includes(x => x.OrderVisit, o => o.Order, d => d.CallRecord)
  955. .Where(x => x.OrderVisit.VisitTime >= dto.StartDate && x.OrderVisit.VisitTime <= dto.EndDate && x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited)
  956. .WhereIF(dto.OrgCode == "001", x => x.VisitOrgCode == dto.OrgCode)
  957. .WhereIF(dto.OrgCode != "001", x => x.VisitOrgCode.StartsWith(dto.OrgCode))
  958. .WhereIF(dto.TypeId == 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.DateValue)
  959. .WhereIF(dto.TypeId == 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == dto.DateValue)
  960. .WhereIF(!string.IsNullOrEmpty(dto.LineNum), x => x.OrderVisit.Order.CallRecord.Gateway == dto.LineNum)
  961. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  962. return new PagedDto<OrderVisitDetailDto>(total, _mapper.Map<IReadOnlyList<OrderVisitDetailDto>>(items));
  963. }
  964. /// <summary>
  965. /// 中心报表统计
  966. /// </summary>
  967. /// <param name="StartDate"></param>
  968. /// <param name="EndDate"></param>
  969. /// <returns></returns>
  970. [HttpGet("center_report_forms_statistics")]
  971. public async Task<CenterReportStatisticsDto> CenterReportFormsStatistics(DateTime StartDate, DateTime EndDate)
  972. {
  973. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  974. CenterReportStatisticsDto centerReportStatisticsDto = new();
  975. //信件总量
  976. int sourceChannelCount = await _orderRepository.Queryable().Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate).CountAsync();
  977. #region 通话记录
  978. //通话记录
  979. var callData = await _trCallRecordRepository.Queryable()
  980. .Where(p => p.CreatedTime >= StartDate && p.CreatedTime <= EndDate)
  981. .Select(o => new CenterReportCallDto
  982. {
  983. EffectiveCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.OnState == EOnState.On, 1, 0)),//有效
  984. InvalidCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.OnState == EOnState.NoOn && o.BeginIvrTime.HasValue && o.BeginQueueTime.HasValue && o.BeginRingTime.HasValue, 1, 0)), //无效(排除队列挂断和IVR挂断)
  985. QueueByeCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.CallDirection == ECallDirection.In && o.QueueTims > 0 && o.RingTimes == 0, 1, 0)), //队列挂断
  986. IvrByeCount = SqlFunc.AggregateSum(SqlFunc.IIF(o.CallDirection == ECallDirection.In && o.BeginIvrTime.HasValue && !o.BeginQueueTime.HasValue && !o.BeginRingTime.HasValue && o.OnState == EOnState.NoOn, 1, 0)), //IVR挂断
  987. })
  988. .ToListAsync();
  989. if (callData != null && callData.Count > 0)
  990. centerReportStatisticsDto.CenterReportCall = callData[0];
  991. #endregion
  992. #region 工单
  993. //工单
  994. var orderData = await _orderRepository.Queryable()
  995. .Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate)
  996. .Select(x => new CenterReportOrderDto
  997. {
  998. EffectiveCount = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
  999. InvalidCount = 0,
  1000. CompletedCount = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status >= 300, 1, 0)),
  1001. InProgressCount = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300, 1, 0))
  1002. })
  1003. .ToListAsync();
  1004. if (orderData != null && orderData.Count > 0)
  1005. centerReportStatisticsDto.CenterReportOrder = orderData[0];
  1006. #endregion
  1007. #region 信件来源
  1008. //信件来源
  1009. var sourceChannelData = await _orderRepository.Queryable()
  1010. .Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate)
  1011. .Select(it => new
  1012. {
  1013. SourceChannelCode = SqlFunc.IIF(SqlFunc.IsNullOrEmpty(it.SourceChannelCode), "QT", it.SourceChannelCode)
  1014. })
  1015. .MergeTable()//将查询出来的结果合并成一个新表
  1016. .GroupBy(it => new { it.SourceChannelCode })//对新表进行分组
  1017. .Select(it => new CenterReportOrderSourceChannelDto
  1018. {
  1019. Code = it.SourceChannelCode,
  1020. CountNum = SqlFunc.AggregateCount(it.SourceChannelCode)
  1021. })
  1022. .ToListAsync();
  1023. List<CenterReportOrderSourceChannelDto> sourceChannel = new()
  1024. {
  1025. new CenterReportOrderSourceChannelDto
  1026. {
  1027. Name = "来源总量",
  1028. Code = "All",
  1029. CountNum = sourceChannelCount
  1030. }
  1031. };
  1032. var sourceChannelDic = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.SourceChannel);
  1033. foreach (var item in sourceChannelDic)
  1034. {
  1035. sourceChannel.Add(new CenterReportOrderSourceChannelDto
  1036. {
  1037. Name = item.DicDataName,
  1038. Code = item.DicTypeCode,
  1039. CountNum = sourceChannelData.Find(p => p.Code == item.DicDataValue)?.CountNum ?? 0
  1040. });
  1041. }
  1042. centerReportStatisticsDto.CenterReportOrderSourceChannels = sourceChannel;
  1043. #endregion
  1044. #region 信件分类
  1045. //信件来源
  1046. var acceptTypeData = await _orderRepository.Queryable(false, false, false)
  1047. .Where(p => p.CreationTime >= StartDate && p.CreationTime <= EndDate)
  1048. .Select(it => new
  1049. {
  1050. AcceptTypeCode = SqlFunc.IIF(SqlFunc.IsNullOrEmpty(it.AcceptTypeCode), "40", it.AcceptTypeCode)
  1051. })
  1052. .MergeTable()//将查询出来的结果合并成一个新表
  1053. .GroupBy(it => new { it.AcceptTypeCode })//对新表进行分组
  1054. .Select(it => new CenterReportOrderSourceChannelDto
  1055. {
  1056. Code = it.AcceptTypeCode,
  1057. CountNum = SqlFunc.AggregateCount(it.AcceptTypeCode)
  1058. })
  1059. .ToListAsync();
  1060. List<CenterReportOrderSourceChannelDto> acceptType = new();
  1061. var acceptTypeDic = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.AcceptType);
  1062. foreach (var item in acceptTypeDic)
  1063. {
  1064. acceptType.Add(new CenterReportOrderSourceChannelDto
  1065. {
  1066. AllCountNum = sourceChannelCount,
  1067. Name = item.DicDataName,
  1068. Code = item.DicTypeCode,
  1069. CountNum = acceptTypeData.Find(p => p.Code == item.DicDataValue)?.CountNum ?? 0
  1070. });
  1071. }
  1072. centerReportStatisticsDto.CenterReportOrderAcceptTypes = acceptType;
  1073. #endregion
  1074. #region 信件回访量
  1075. //信件回访量
  1076. CenterReportVisitdDto centerReportVisitd = new()
  1077. {
  1078. Visitd = await _orderVisitRepository.Queryable()
  1079. .Where(x => x.VisitTime >= StartDate && x.VisitTime <= EndDate && x.VisitState == EVisitState.Visited).CountAsync(),
  1080. WaitVisitd = await _orderVisitRepository.Queryable()
  1081. .Where(x => x.VisitTime >= StartDate && x.VisitTime <= EndDate && x.VisitState != EVisitState.None && x.VisitState != EVisitState.Visited).CountAsync()
  1082. };
  1083. //部门
  1084. var listOrg = await _orderVisitDetailRepository.Queryable()
  1085. .LeftJoin<OrderVisit>((it, o) => it.VisitId == o.Id)
  1086. .Where((it, o) => it.VisitTarget == EVisitTarget.Org && o.VisitTime >= StartDate && o.VisitTime <= EndDate && o.VisitState == EVisitState.Visited)
  1087. .Select((it, o) => new Satisfaction
  1088. {
  1089. Dissatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "1") || SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "2"), 1, 0)),
  1090. Satisfied = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "1") || SqlFunc.JsonListObjectAny(it.OrgProcessingResults, "key", "2"), 0, 1)),
  1091. })
  1092. .ToListAsync();
  1093. if (listOrg != null && listOrg.Count > 0)
  1094. {
  1095. var SatisfiedCount = listOrg[0].Satisfied + listOrg[0].Satisfied;
  1096. if (SatisfiedCount > 0 && listOrg[0].Satisfied > 0)
  1097. centerReportVisitd.OrgRate = Math.Round((listOrg[0].Satisfied / (double)SatisfiedCount) * 100, 2);
  1098. }
  1099. //if (centerReportVisitd.Visitd > 0 && listOrg != null && listOrg.Count > 0 && listOrg[0].Satisfied > 0)
  1100. //centerReportVisitd.OrgRate = Math.Round((listOrg[0].Satisfied / (double)centerReportVisitd.Visitd) * 100, 2);
  1101. //坐席
  1102. var listSet = await _orderVisitDetailRepository.Queryable()
  1103. .LeftJoin<OrderVisit>((it, o) => it.VisitId == o.Id)
  1104. .Where((it, o) => it.VisitTarget == EVisitTarget.Seat && o.VisitTime >= StartDate && o.VisitTime <= EndDate && o.VisitState == EVisitState.Visited)
  1105. .Select((it, o) => new Satisfaction
  1106. {
  1107. Dissatisfied = SqlFunc.AggregateSum(SqlFunc.IIF(it.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied || it.SeatEvaluate == ESeatEvaluate.NoSatisfied, 1, 0)),
  1108. Satisfied = SqlFunc.AggregateSum(SqlFunc.IIF(it.SeatEvaluate != ESeatEvaluate.VeryNoSatisfied && it.SeatEvaluate != ESeatEvaluate.NoSatisfied, 1, 0)),
  1109. }).ToListAsync();
  1110. if (listSet != null && listSet.Count > 0)
  1111. {
  1112. var SatisfiedCount = listSet[0].Satisfied + listSet[0].Satisfied;
  1113. if (SatisfiedCount > 0 && listSet[0].Satisfied > 0)
  1114. centerReportVisitd.OrgRate = Math.Round((listSet[0].Satisfied / (double)SatisfiedCount) * 100, 2);
  1115. }
  1116. //if (centerReportVisitd.Visitd > 0 && listSet != null && listSet.Count > 0 && listSet[0].Satisfied > 0)
  1117. // centerReportVisitd.SeatsRate = Math.Round((listSet[0].Satisfied / (double)centerReportVisitd.Visitd) * 100, 2);
  1118. centerReportStatisticsDto.CenterReportVisitd = centerReportVisitd;
  1119. #endregion
  1120. #region 信件分布情况
  1121. //市直部门
  1122. var listOrgStatisticsCityAll = await _orderRepository.Queryable()
  1123. .LeftJoin<SystemOrganize>((it, o) => it.OrgLevelOneCode == o.Id)
  1124. .Where((it, o) => (o.OrgType == EOrgType.City || o.OrgType == EOrgType.Province) && it.CreationTime >= StartDate && it.CreationTime <= EndDate)
  1125. .GroupBy((it, o) => new
  1126. {
  1127. it.OrgLevelOneCode,
  1128. o.Name
  1129. })
  1130. .Select((it, o) => new OrgStatistics
  1131. {
  1132. CountNum = SqlFunc.AggregateCount(it.OrgLevelOneCode),
  1133. OrgName = it.OrgLevelOneCode == "001" ? "热线中心" : o.Name
  1134. }).ToListAsync();
  1135. centerReportStatisticsDto.OrgStatisticsCityAll = new OrgStatisticsAll
  1136. {
  1137. OrgStatistics = listOrgStatisticsCityAll
  1138. };
  1139. //区县部门
  1140. var listOrgStatisticsAreaAll = await _orderRepository.Queryable()
  1141. .LeftJoin<SystemOrganize>((it, o) => it.OrgLevelOneCode == o.Id)
  1142. .Where((it, o) => o.OrgType == EOrgType.County && it.CreationTime >= StartDate && it.CreationTime <= EndDate)
  1143. .GroupBy((it, o) => new
  1144. {
  1145. it.OrgLevelOneCode,
  1146. o.Name
  1147. })
  1148. .Select((it, o) => new OrgStatistics
  1149. {
  1150. CountNum = SqlFunc.AggregateCount(it.OrgLevelOneCode),
  1151. OrgName = it.OrgLevelOneCode == "001" ? "热线中心" : o.Name
  1152. }).ToListAsync();
  1153. centerReportStatisticsDto.OrgStatisticsAreaAll = new OrgStatisticsAll
  1154. {
  1155. OrgStatistics = listOrgStatisticsAreaAll
  1156. };
  1157. #endregion
  1158. return centerReportStatisticsDto;
  1159. }
  1160. /// <summary>
  1161. /// 部门受理类型统计周期
  1162. /// </summary>
  1163. /// <param name="StartDate"></param>
  1164. /// <param name="EndDate"></param>
  1165. /// <param name="TypeCode">0:全部,1:中心,2:部门</param>
  1166. /// <returns></returns>
  1167. [HttpGet("department_acceptance_type_statistics")]
  1168. public async Task<List<DepartmentAcceptanceTypeStatisticsDto>> DepartmentAcceptanceTypeStatistics(DateTime StartDate, DateTime EndDate, int TypeCode)
  1169. {
  1170. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  1171. var IsCenter = _sessionContext.OrgIsCenter;
  1172. var orderData = await _orderRepository.Queryable()
  1173. .Where(it => it.CreationTime >= StartDate && it.CreationTime <= EndDate && it.Status > EOrderStatus.WaitForAccept)
  1174. .Select(it => new
  1175. {
  1176. OrgCode = IsCenter == true ? it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : it.ActualHandleOrgCode.Substring(0, _sessionContext.RequiredOrgId.Length + 3),
  1177. it.AcceptTypeCode,
  1178. it.FileDurationWorkday,
  1179. it.AllDuration
  1180. })
  1181. .MergeTable()
  1182. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1183. .WhereIF(TypeCode == 1, (it, o) => it.OrgCode == "001")
  1184. .WhereIF(TypeCode == 2, (it, o) => it.OrgCode != "001")
  1185. .WhereIF(IsCenter == false, (it, o) => it.OrgCode.StartsWith(_sessionContext.RequiredOrgId))
  1186. .GroupBy((it, o) => new
  1187. {
  1188. it.OrgCode,
  1189. o.Name,
  1190. o.OrgType
  1191. })
  1192. .Select((it, o) => new DepartmentAcceptanceTypeStatisticsDto
  1193. {
  1194. OrgName = it.OrgCode == "001" ? "热线中心" : o.Name,
  1195. OrgCode = it.OrgCode,
  1196. OrgType = (int)o.OrgType == 2 ? "区县部门" : "市直部门",
  1197. ZxAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10", 1, 0)),
  1198. ZxAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10" && it.AllDuration != null, it.AllDuration, 0)),
  1199. ZxAcceptanceTypeCode = "10",
  1200. JyAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15", 1, 0)),
  1201. JyAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1202. JyAcceptanceTypeCode = "15",
  1203. QzAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20", 1, 0)),
  1204. QzAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1205. QzAcceptanceTypeCode = "20",
  1206. ByAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25", 1, 0)),
  1207. ByAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1208. ByAcceptanceTypeCode = "25",
  1209. JbAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30", 1, 0)),
  1210. JbAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1211. JbAcceptanceTypeCode = "30",
  1212. TsAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35", 1, 0)),
  1213. TsAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1214. TsAcceptanceTypeCode = "35",
  1215. QtAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40", 1, 0)),
  1216. QtAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1217. QtAcceptanceTypeCode = "40",
  1218. YjAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "1", 1, 0)),
  1219. YjAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "1" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1220. YjAcceptanceTypeCode = "1"
  1221. })
  1222. .ToListAsync();
  1223. return orderData;
  1224. }
  1225. /// <summary>
  1226. /// 部门受理类型统计周期---子级
  1227. /// </summary>
  1228. /// <param name="StartDate"></param>
  1229. /// <param name="EndDate"></param>
  1230. /// <param name="TypeCode">0:全部,1:中心,2:部门</param>
  1231. /// <param name="OrgCode"></param>
  1232. /// <returns></returns>
  1233. [HttpGet("department_acceptance_type_child_statistics")]
  1234. public async Task<object> DepartmentAcceptanceTypeChildStatistics(DateTime StartDate, DateTime EndDate, int TypeCode, string OrgCode)
  1235. {
  1236. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  1237. // var IsCenter = _sessionContext.OrgIsCenter;
  1238. var orderData = await _orderRepository.Queryable()
  1239. .Where(it => it.CreationTime >= StartDate && it.CreationTime <= EndDate && it.Status > EOrderStatus.WaitForAccept)// && it.Status >= EOrderStatus.Filed
  1240. .WhereIF(OrgCode == "001", it => it.ActualHandleOrgCode == OrgCode)
  1241. .WhereIF(OrgCode != "001", it => it.ActualHandleOrgCode.StartsWith(OrgCode))
  1242. .Select(it => new
  1243. {
  1244. // OrgCode = OrgCode == "001" ? OrgCode : it.ActualHandleOrgCode.Substring(0, OrgCode.Length + 3),
  1245. OrgCode = it.ActualHandleOrgCode == "001" ? it.ActualHandleOrgCode : it.ActualHandleOrgCode.Substring(0, OrgCode.Length + 3),
  1246. it.AcceptTypeCode,
  1247. it.FileDurationWorkday,
  1248. it.AllDuration
  1249. })
  1250. .MergeTable()
  1251. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1252. .WhereIF(TypeCode == 1, (it, o) => it.OrgCode == "001")
  1253. .WhereIF(TypeCode == 2, (it, o) => it.OrgCode != "001")
  1254. //.WhereIF(IsCenter == false, (it, o) => it.OrgCode.StartsWith(_sessionContext.RequiredOrgId))
  1255. .GroupBy((it, o) => new
  1256. {
  1257. it.OrgCode,
  1258. o.Name,
  1259. o.OrgType
  1260. })
  1261. .Select((it, o) => new DepartmentAcceptanceTypeStatisticsDto
  1262. {
  1263. OrgName = it.OrgCode == "001" ? "热线中心" : o.Name,
  1264. OrgCode = it.OrgCode,
  1265. OrgType = (int)o.OrgType == 2 ? "区县部门" : "市直部门",
  1266. ZxAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10", 1, 0)),
  1267. ZxAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "10" && it.AllDuration != null, it.AllDuration, 0)),
  1268. ZxAcceptanceTypeCode = "10",
  1269. JyAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15", 1, 0)),
  1270. JyAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "15" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1271. JyAcceptanceTypeCode = "15",
  1272. QzAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20", 1, 0)),
  1273. QzAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "20" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1274. QzAcceptanceTypeCode = "20",
  1275. ByAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25", 1, 0)),
  1276. ByAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "25" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1277. ByAcceptanceTypeCode = "25",
  1278. JbAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30", 1, 0)),
  1279. JbAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "30" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1280. JbAcceptanceTypeCode = "30",
  1281. TsAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35", 1, 0)),
  1282. TsAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "35" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1283. TsAcceptanceTypeCode = "35",
  1284. QtAllCount = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40", 1, 0)),
  1285. QtAllTimes = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptTypeCode == "40" && it.FileDurationWorkday != null, it.FileDurationWorkday, 0)),
  1286. QtAcceptanceTypeCode = "40"
  1287. })
  1288. .ToListAsync();
  1289. var sumModel = new DepartmentAcceptanceTypeStatisticsDto
  1290. {
  1291. OrgName = "合计",
  1292. ZxAllCount = orderData.Sum(x => x.ZxAllCount),
  1293. ZxAllTimes = orderData.Sum(x => x.ZxAllTimes),
  1294. ZxAcceptanceTypeCode = "10",
  1295. JyAllCount = orderData.Sum(x => x.JyAllCount),
  1296. JyAllTimes = orderData.Sum(x => x.JyAllTimes),
  1297. JyAcceptanceTypeCode = "15",
  1298. QzAllCount = orderData.Sum(x => x.QzAllCount),
  1299. QzAllTimes = orderData.Sum(x => x.QzAllTimes),
  1300. QzAcceptanceTypeCode = "20",
  1301. ByAllCount = orderData.Sum(x => x.ByAllCount),
  1302. ByAllTimes = orderData.Sum(x => x.ByAllTimes),
  1303. ByAcceptanceTypeCode = "25",
  1304. JbAllCount = orderData.Sum(x => x.JbAllCount),
  1305. JbAllTimes = orderData.Sum(x => x.JbAllTimes),
  1306. JbAcceptanceTypeCode = "30",
  1307. TsAllCount = orderData.Sum(x => x.TsAllCount),
  1308. TsAllTimes = orderData.Sum(x => x.TsAllTimes),
  1309. TsAcceptanceTypeCode = "35",
  1310. QtAllCount = orderData.Sum(x => x.QtAllCount),
  1311. QtAllTimes = orderData.Sum(x => x.QtAllTimes),
  1312. QtAcceptanceTypeCode = "40"
  1313. };
  1314. return new { DataList = orderData, SumModel = sumModel };
  1315. }
  1316. /// <summary>
  1317. /// 部门受理类型统计周期--明细列表
  1318. /// </summary>
  1319. /// <param name="dto"></param>
  1320. /// <returns></returns>
  1321. [HttpGet("department_acceptance_type_order_list")]
  1322. public async Task<PagedDto<OrderDto>> DepartmentAcceptanceTypeOrderList([FromQuery] DepartmentKeyWordRequest dto)
  1323. {
  1324. dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
  1325. var (total, items) = await _orderRepository.Queryable()
  1326. .Where(p => p.CreationTime >= dto.StartDate && p.CreationTime <= dto.EndDate && p.Status > EOrderStatus.WaitForAccept)//&& p.Status >= EOrderStatus.Filed
  1327. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && dto.OrgCode == "001", p => p.ActualHandleOrgCode == dto.OrgCode)
  1328. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && dto.OrgCode != "001" && _sessionContext.RequiredOrgId != dto.OrgCode, p => p.ActualHandleOrgCode.StartsWith(dto.OrgCode))
  1329. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode) && dto.OrgCode != "001" && _sessionContext.RequiredOrgId == dto.OrgCode, p => p.ActualHandleOrgCode == dto.OrgCode)
  1330. .WhereIF(!string.IsNullOrEmpty(dto.AcceptTypeCode), p => p.AcceptTypeCode == dto.AcceptTypeCode)
  1331. .WhereIF(dto.TypeCode == 1, p => p.ActualHandleOrgCode == "001")
  1332. .WhereIF(dto.TypeCode == 2, p => p.ActualHandleOrgCode != "001")
  1333. .OrderByDescending(d => d.CreationTime)
  1334. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  1335. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  1336. }
  1337. /// <summary>
  1338. /// 部门办件统计表-----未完成
  1339. /// </summary>
  1340. /// <param name="StartDate"></param>
  1341. /// <param name="EndDate"></param>
  1342. /// <param name="OrgCode"></param>
  1343. /// <param name="OrgName"></param>
  1344. /// <returns></returns>
  1345. [HttpGet("departmental_processing_statistics")]
  1346. [AllowAnonymous]
  1347. public async Task<object> DepartmentalProcessingStatistics(DateTime StartDate, DateTime EndDate, string? OrgCode, string? OrgName)
  1348. {
  1349. EndDate = EndDate.AddDays(1).AddSeconds(-1);
  1350. var IsCenter = _sessionContext.OrgIsCenter;
  1351. //工单
  1352. var queryOrder = _orderRepository.Queryable()
  1353. .Where(it => it.CreationTime >= StartDate && it.CreationTime <= EndDate && it.Status > EOrderStatus.WaitForAccept)
  1354. .Select(it => new
  1355. {
  1356. it.Id,
  1357. OrgCode = IsCenter == true ? it.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : it.ActualHandleOrgCode.Substring(0, _sessionContext.RequiredOrgId.Length + 3),
  1358. it.ActualHandleOrgCode,
  1359. it.Status,//工单状态
  1360. it.ExpiredTime,//期满时间
  1361. it.ActualHandleTime,//办理时间
  1362. it.CounterSignType,//会签
  1363. })
  1364. .MergeTable()
  1365. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode == "001", it => it.OrgCode == OrgCode)
  1366. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001", it => it.OrgCode.StartsWith(OrgCode))
  1367. .GroupBy(it => new
  1368. {
  1369. it.OrgCode
  1370. })
  1371. .Select(it => new DepartmentalProcessingStatisticsDataDto
  1372. {
  1373. //办件信息完整
  1374. OrgCode = it.OrgCode,
  1375. OrderCountNum = SqlFunc.AggregateCount(it.OrgCode),//总量
  1376. YBOrderCountNum = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed, 1, 0)),//已办
  1377. ZBOrderCountNum = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status < EOrderStatus.Filed, 1, 0)),//在办
  1378. YBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ActualHandleTime > it.ExpiredTime, 1, 0)),//已办超期
  1379. ZBOverdue = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status < EOrderStatus.Filed && it.ExpiredTime < SqlFunc.GetDate(), 1, 0)),//待办超期
  1380. //归档完整
  1381. Archived = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed, 1, 0)),//已归档
  1382. ToBeArchived = 0,//待归档
  1383. })
  1384. .MergeTable();
  1385. //发布
  1386. var queryPublish = _orderPublishRepository.Queryable()
  1387. .LeftJoin<Order>((x, o) => x.OrderId == o.Id)
  1388. .Where((x, o) => x.CreationTime >= StartDate && x.CreationTime <= EndDate)
  1389. .Select((x, o) => new
  1390. {
  1391. o.Id,
  1392. OrgCode = IsCenter == true ? o.ActualHandleOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : o.ActualHandleOrgCode.Substring(0, _sessionContext.RequiredOrgId.Length + 3),
  1393. PublishState = x.PublishState,
  1394. Status = o.Status
  1395. })
  1396. .MergeTable()
  1397. .GroupBy(it => new { it.OrgCode })
  1398. .Select(it => new DepartmentalProcessingStatisticsDataDto
  1399. {
  1400. OrgCode = it.OrgCode,
  1401. WaitPublished = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status == EOrderStatus.Filed, 1, 0)),//待发布 --已归档的就是待发布
  1402. PublishedOpen = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Published && it.PublishState, 1, 0)),//已发布公开
  1403. PublishedNoOpen = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Published && !it.PublishState, 1, 0)),//已发布不公开
  1404. })
  1405. .MergeTable()
  1406. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode == "001", it => it.OrgCode == OrgCode)
  1407. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001", it => it.OrgCode.StartsWith(OrgCode))
  1408. .MergeTable();
  1409. //会签(已办超期、待办超期)
  1410. var queryCountersign = _workflowStepHandleRepository.Queryable()
  1411. .LeftJoin<WorkflowStep>((x, o) => x.WorkflowStepId == o.Id)
  1412. .Where((x, o) => o.ModuleCode == WorkflowModuleConsts.OrderHandle &&
  1413. o.CountersignPosition == ECountersignPosition.Multi &&
  1414. o.CountersignPosition == ECountersignPosition.Single &&
  1415. o.CreationTime >= StartDate && o.CreationTime <= EndDate)
  1416. .Select((x, o) => new
  1417. {
  1418. OrgCode = IsCenter == true ? x.OrgId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : x.OrgId.Substring(0, _sessionContext.RequiredOrgId.Length + 3),// d.OrgId,
  1419. HandleTime = o.HandleTime,
  1420. StepExpiredTime = o.StepExpiredTime,
  1421. Status = o.Status
  1422. })
  1423. .MergeTable()
  1424. .GroupBy(d => new { d.OrgCode })
  1425. .Select(d => new DepartmentalProcessingStatisticsDataDto
  1426. {
  1427. OrgCode = OrgCode,
  1428. HQYBOverdue =
  1429. SqlFunc.AggregateSum(SqlFunc.IIF(
  1430. d.Status == EWorkflowStepStatus.Handled && d.HandleTime > d.StepExpiredTime, 1, 0)),
  1431. HQZBOverdue =
  1432. SqlFunc.AggregateSum(SqlFunc.IIF(
  1433. d.Status != EWorkflowStepStatus.Handled && DateTime.Now >= d.StepExpiredTime, 1, 0)),
  1434. DelayEnd = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status == EWorkflowStepStatus.Handled, 1, 0)),
  1435. DelayWait = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status != EWorkflowStepStatus.Handled, 1, 0)),
  1436. })
  1437. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode == "001", it => it.OrgCode == OrgCode)
  1438. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001", it => it.OrgCode.StartsWith(OrgCode))
  1439. .MergeTable();
  1440. //延期
  1441. var orderDelay = _orderDelayRepository.Queryable()
  1442. .Where(x => x.CreationTime >= StartDate)
  1443. .Where(x => x.CreationTime <= EndDate)
  1444. .WhereIF(!string.IsNullOrEmpty(OrgName), x => x.ApplyOrgName.Contains(OrgName))
  1445. .Select(x => new
  1446. {
  1447. OrgCode = IsCenter == true ? x.ApplyOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : x.ApplyOrgCode.Substring(0, _sessionContext.RequiredOrgId.Length + 3),
  1448. x.DelayState
  1449. })
  1450. .MergeTable()
  1451. .GroupBy(x => new { x.OrgCode })
  1452. .Select(x => new DepartmentalProcessingStatisticsDataDto
  1453. {
  1454. OrgCode = x.OrgCode,
  1455. OrderDelayCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.DelayState != EDelayState.Withdraw, 1, 0))
  1456. })
  1457. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode == "001", it => it.OrgCode == OrgCode)
  1458. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001", it => it.OrgCode.StartsWith(OrgCode))
  1459. .MergeTable();
  1460. //甄别
  1461. var orderScreen = _orderScreenRepository.Queryable()
  1462. .Where(x => x.CreationTime >= StartDate)
  1463. .Where(x => x.CreationTime <= EndDate)
  1464. .WhereIF(!string.IsNullOrEmpty(OrgName), x => x.CreatorOrgId.Contains(OrgName))
  1465. .Select(x => new
  1466. {
  1467. x.Id,
  1468. OrgCode = IsCenter == true ? x.CreatorOrgId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : x.CreatorOrgId.Substring(0, _sessionContext.RequiredOrgId.Length + 3),
  1469. Status = x.Status
  1470. })
  1471. .MergeTable()
  1472. .GroupBy(x => new { x.OrgCode })
  1473. .Select(x => new DepartmentalProcessingStatisticsDataDto
  1474. {
  1475. OrgCode = x.OrgCode,
  1476. ScreenCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.Id != null, 1, 0)),
  1477. ScreenApproval = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status == EScreenStatus.Approval || x.Status == EScreenStatus.Apply, 1, 0)),
  1478. ScreenPass = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status == EScreenStatus.End, 1, 0)),
  1479. ScreenNotPass = SqlFunc.AggregateSum(SqlFunc.IIF(x.Status == EScreenStatus.Refuse, 1, 0)),
  1480. })
  1481. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode == "001", it => it.OrgCode == OrgCode)
  1482. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001", it => it.OrgCode.StartsWith(OrgCode))
  1483. .MergeTable();
  1484. //满意度
  1485. var orderVisit = _orderVisitDetailRepository.Queryable()
  1486. .Where(x => x.OrderVisit.VisitTime >= StartDate && x.OrderVisit.VisitTime <= EndDate && x.VisitTarget == EVisitTarget.Org
  1487. && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  1488. .WhereIF(string.IsNullOrEmpty(OrgName) == false, x => x.VisitOrgName.Contains(OrgName))
  1489. .Select(x => new
  1490. {
  1491. OrgCode = IsCenter == true ? x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) : x.VisitOrgCode.Substring(0, _sessionContext.RequiredOrgId.Length + 3),
  1492. x.OrgProcessingResults
  1493. })
  1494. .MergeTable()
  1495. .GroupBy(x => new { x.OrgCode })
  1496. .Select(x => new DepartmentalProcessingStatisticsDataDto
  1497. {
  1498. OrgCode = x.OrgCode,
  1499. SatisfactionCount = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") != "2", 1, 0)),
  1500. NotSatisfactionCount = SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0))
  1501. })
  1502. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode == "001", it => it.OrgCode == OrgCode)
  1503. .WhereIF(!string.IsNullOrEmpty(OrgCode) && OrgCode != "001", it => it.OrgCode.StartsWith(OrgCode))
  1504. .MergeTable();
  1505. /// queryOrder.FullJoin(queryPublish,(o,p)=>o.OrgCode==p.OrgCode).FullJoin(queryCountersign,)
  1506. return null;
  1507. //return new { query = query, queryPublish = queryPublish, queryCountersign = queryCountersign, orderDelay = orderDelay, orderScreen = orderScreen, orderVisit = orderVisit };
  1508. }
  1509. /// <summary>
  1510. /// 高频来电统计
  1511. /// </summary>
  1512. /// <param name="dto"></param>
  1513. /// <returns></returns>
  1514. [HttpGet("high_frequency_call_statistics")]
  1515. public async Task<PagedDto<HighFrequencyCallStatisticsDto>> HighFrequencyCallStatistics([FromQuery] HighFrequencyCallStatisticsRequest dto)
  1516. {
  1517. if (!dto.StartDate.HasValue || !dto.EndDate.HasValue)
  1518. throw UserFriendlyException.SameMessage("请选择时间!");
  1519. dto.EndDate = dto.EndDate.Value.AddDays(1).AddSeconds(-1);
  1520. int CallCount = 2;
  1521. var HighFrequencyCallStatistics = _systemSettingCacheManager.GetSetting(SettingConstants.HighFrequencyCallStatistics)?.SettingValue[0];
  1522. if (HighFrequencyCallStatistics != null)
  1523. CallCount = int.Parse(HighFrequencyCallStatistics);
  1524. var (total, items) = await _trCallRecordRepository.Queryable()
  1525. .LeftJoin<Order>((p, o) => p.ExternalId == o.Id)
  1526. .Where((p, o) => p.OverTime >= dto.StartDate && p.OverTime <= dto.EndDate)
  1527. .Where((p, o) => p.CallOrderType == ECallOrderType.Order)
  1528. .Where((p, o) => p.ExternalId != null && o.Id != null)
  1529. .Where((p, o) => p.CallDirection == ECallDirection.In)
  1530. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNum), (p, o) => p.CPN == dto.PhoneNum)
  1531. .Select((p, o) => new
  1532. {
  1533. p.CPN,
  1534. p.ExternalId
  1535. })
  1536. .MergeTable()
  1537. .GroupBy(p => p.CPN)
  1538. .Select(p => new HighFrequencyCallStatisticsDto
  1539. {
  1540. Callnum = p.CPN,
  1541. OrderCountNum = SqlFunc.AggregateCount(p.CPN),//总量
  1542. })
  1543. .MergeTable()
  1544. .Where(p => p.OrderCountNum >= CallCount)
  1545. .OrderByDescending(p => p.OrderCountNum)
  1546. .ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1547. return new PagedDto<HighFrequencyCallStatisticsDto>(total, _mapper.Map<IReadOnlyList<HighFrequencyCallStatisticsDto>>(items));
  1548. }
  1549. /// <summary>
  1550. /// 高频来电统计列表详情
  1551. /// </summary>
  1552. /// <param name="dto"></param>
  1553. /// <returns></returns>
  1554. [HttpGet("high_frequency_call_statistics_order_list")]
  1555. public async Task<PagedDto<OrderDto>> HighFrequencyCallStatisticsOrderList([FromQuery] HighFrequencyCallStatisticsListRequest dto)
  1556. {
  1557. if (!dto.StartDate.HasValue || !dto.EndDate.HasValue)
  1558. throw UserFriendlyException.SameMessage("请选择时间!");
  1559. if (string.IsNullOrEmpty(dto.FromPhone))
  1560. throw UserFriendlyException.SameMessage("号码不能为空!");
  1561. dto.EndDate = dto.EndDate.Value.AddDays(1).AddSeconds(-1);
  1562. var data = await _trCallRecordRepository.Queryable()
  1563. .LeftJoin<Order>((p, o) => p.ExternalId == o.Id)
  1564. .Where((p, o) => p.OverTime >= dto.StartDate && p.OverTime <= dto.EndDate)
  1565. .Where((p, o) => p.CallOrderType == ECallOrderType.Order)
  1566. .Where((p, o) => p.ExternalId != null && o.Id != null)
  1567. .Where((p, o) => p.CPN == dto.FromPhone)
  1568. .Where((p, o) => p.CallDirection == ECallDirection.In)
  1569. .Select((p, o) =>
  1570. p.ExternalId
  1571. )
  1572. .ToListAsync();
  1573. var (total, items) = await _orderRepository.Queryable()
  1574. .Includes(x => x.OrderScreens)
  1575. .Where(p => data.Contains(p.Id))
  1576. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!)) //标题
  1577. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), d => d.ProvinceNo.Contains(dto.ProvinceNo)) //省本地编号
  1578. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No)) //工单编码
  1579. .WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptTypeCode)) //受理类型
  1580. .WhereIF(dto.Channels.Any(), d => dto.Channels.Contains(d.SourceChannelCode)) //来源渠道
  1581. .WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId)) //热点类型
  1582. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), d => d.TransferPhone.Contains(dto.TransferPhone!)) //转接号码
  1583. .WhereIF(dto.OrgCodes.Any(), d => dto.OrgCodes.Contains(d.ActualHandleOrgCode)) //接办部门
  1584. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName.Contains(dto.NameOrNo!) || d.AcceptorStaffNo.Contains(dto.NameOrNo!)) //受理人/坐席
  1585. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1586. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1587. .WhereIF(dto.EmergencyLevels.Any(), d => dto.EmergencyLevels.Contains(d.EmergencyLevel)) //紧急程度
  1588. // .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone.Contains(dto.FromPhone)) //来电号码
  1589. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), d => d.Contact.Contains(dto.PhoneNo!)) //联系电话
  1590. .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), d => d.PushTypeCode == dto.PushTypeCode) //推送分类
  1591. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  1592. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  1593. .WhereIF(dto.Statuses.Any(), d => dto.Statuses.Contains(d.Status)) //工单状态
  1594. .WhereIF(dto.Statuses.Any(d => d == EOrderStatus.SpecialToUnAccept), d => d.Status <= EOrderStatus.SpecialToUnAccept)
  1595. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandlerName), d => d.ActualHandlerName.Contains(dto.ActualHandlerName)) //接办人
  1596. .WhereIF(dto.IsScreen == true, d => d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //有甄别
  1597. .WhereIF(dto.IsScreen == false, d => !d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //无甄别
  1598. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.ActualHandleStepCode == dto.CurrentStepCode) //当前办理节点
  1599. .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
  1600. .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.ActualHandleTime <= dto.ActualHandleTimeEnd) //办结时间结束
  1601. .WhereIF(dto.IsOverTime == true, d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //是 超期
  1602. .WhereIF(dto.IsOverTime == false, d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) || (d.ExpiredTime > d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //否 超期
  1603. .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
  1604. .WhereIF(!string.IsNullOrEmpty(dto.FromName), d => d.FromName.Contains(dto.FromName)) //来电人姓名
  1605. .WhereIF(dto.AreaCodes.Any(), d => dto.AreaCodes.Contains(d.AreaCode)) //区域
  1606. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, x => x.IsProvince == true)
  1607. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, x => x.IsProvince == false)
  1608. .OrderByDescending(d => d.CreationTime)
  1609. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  1610. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  1611. }
  1612. /// <summary>
  1613. /// 高频事项预警
  1614. /// </summary>
  1615. /// <param name="dto"></param>
  1616. /// <returns></returns>
  1617. [HttpGet("highmatter-warning")]
  1618. public async Task<PagedDto<HighMatterWarningDto>> HighMatterWarning([FromQuery] HighMatterWarningRequest dto)
  1619. {
  1620. dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
  1621. var (total, items) = await _orderRepository.Queryable()
  1622. .Where(x => x.CreationTime >= dto.StartDate && x.CreationTime <= dto.EndDate)
  1623. .LeftJoin<SystemArea>((it, o) => it.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == o.Id)
  1624. .WhereIF(dto.AreaCodes.Any(), (it, o) => dto.AreaCodes.Contains(it.AreaCode)) //区域
  1625. .WhereIF(dto.HotspotIds.Any(), (it, o) => dto.HotspotIds.Contains(it.HotspotId)) //热点类型
  1626. .WhereIF(dto.AcceptTypeCodes.Any(), (it, o) => dto.AcceptTypeCodes.Contains(it.AcceptTypeCode)) //受理类型
  1627. .GroupBy((it, o) => new
  1628. {
  1629. it.AcceptTypeCode,
  1630. it.AcceptType,
  1631. it.HotspotId,
  1632. it.HotspotName,
  1633. AreaCode = it.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1634. o.AreaName,
  1635. })
  1636. .Having((it, o) => SqlFunc.AggregateCount(it.HotspotName) >= 5)
  1637. .Select((it, o) => new HighMatterWarningDto()
  1638. {
  1639. AcceptTypeCode = it.AcceptTypeCode,
  1640. AcceptType = it.AcceptType,
  1641. AreaName = o.AreaName,
  1642. HotspotName = it.HotspotName,
  1643. HotspotId = it.HotspotId,
  1644. SumCount = SqlFunc.AggregateCount(it.HotspotName),
  1645. Id = SqlFunc.AggregateMin(it.Id),
  1646. AreaCode = it.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
  1647. })
  1648. .MergeTable()
  1649. .LeftJoin<Order>((x, d) => x.Id == d.Id)
  1650. .Select((x, d) => new HighMatterWarningDto()
  1651. {
  1652. AreaName = x.AreaName,
  1653. HotspotName = x.HotspotName,
  1654. HotspotId = x.HotspotId,
  1655. Title = d.Title,
  1656. SumCount = x.SumCount,
  1657. Id = d.Id,
  1658. AcceptTypeCode = x.AcceptTypeCode,
  1659. AcceptType = x.AcceptType,
  1660. AreaCode = x.AreaCode
  1661. })
  1662. .MergeTable()
  1663. .OrderByDescending(d => d.SumCount).ToPagedListAsync(dto.PageIndex, dto.PageSize, HttpContext.RequestAborted);
  1664. return new PagedDto<HighMatterWarningDto>(total, _mapper.Map<IReadOnlyList<HighMatterWarningDto>>(items));
  1665. }
  1666. /// <summary>
  1667. /// 高频事项预警明细
  1668. /// </summary>
  1669. /// <param name="dto"></param>
  1670. /// <returns></returns>
  1671. [HttpGet("highmatter-warning-detail")]
  1672. public async Task<PagedDto<OrderDto>> HighMatterWarningDetail([FromQuery] HighMatterWarningDetailRequest dto)
  1673. {
  1674. dto.EndDate = dto.EndDate.AddDays(1).AddSeconds(-1);
  1675. var (total, items) = await _orderRepository.Queryable()
  1676. .Includes(x => x.OrderScreens)
  1677. .Where(d => d.AcceptTypeCode == dto.AcceptTypeCode) //受理类型
  1678. .Where(d => d.HotspotId == dto.HotspotId) //热点类型
  1679. .Where(d => d.CreationTime >= dto.StartDate) //受理时间开始
  1680. .Where(d => d.CreationTime <= dto.EndDate) //受理时间结束
  1681. .Where(d => d.AreaCode == dto.AreaCode) //区域
  1682. .OrderByDescending(d => d.CreationTime)
  1683. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  1684. return new PagedDto<OrderDto>(total, _mapper.Map<IReadOnlyList<OrderDto>>(items));
  1685. }
  1686. /// <summary>
  1687. /// 回退错件
  1688. /// </summary>
  1689. /// <param name="dto"></param>
  1690. /// <returns></returns>
  1691. [HttpGet("reTransact")]
  1692. public async Task<PagedDto<OrderReTransactVo>> OrderReTransact([FromQuery] QueryOrderReTransactRequest dto)
  1693. {
  1694. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
  1695. throw UserFriendlyException.SameMessage("请选择时间!");
  1696. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1697. var (total, items) = await _orderSpecialDetailRepository.Queryable()
  1698. .Includes(x => x.OrderSpecial)
  1699. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1700. .Where(x => x.OrderSpecial.ESpecialType == ESpecialType.ReTransact)
  1701. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1702. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
  1703. .GroupBy(x => new { Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"), x.OrgId, x.OrgName })
  1704. .Select(x => new OrderReTransactVo
  1705. {
  1706. Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"),
  1707. OrgId = x.OrgId,
  1708. OrgName = x.OrgName,
  1709. Num = SqlFunc.AggregateCount(1)
  1710. }).MergeTable()
  1711. .OrderByIF(dto.SortRule == 0, x => x.Num, OrderByType.Asc)
  1712. .OrderByIF(dto.SortRule == 1, x => x.Num, OrderByType.Desc)
  1713. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  1714. return new PagedDto<OrderReTransactVo>(total, _mapper.Map<IReadOnlyList<OrderReTransactVo>>(items));
  1715. }
  1716. /// <summary>
  1717. /// 回退错件明细
  1718. /// </summary>
  1719. /// <param name="dto"></param>
  1720. /// <returns></returns>
  1721. [HttpGet("reTransact_detail")]
  1722. public async Task<PagedDto<OrderSpecialDetailDto>> OrderReTransactDetail([FromQuery] QueryOrderReTransactDetailRequest dto)
  1723. {
  1724. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
  1725. throw UserFriendlyException.SameMessage("请选择时间!");
  1726. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1727. var (total, items) = await _orderSpecialDetailRepository.Queryable()
  1728. .Includes(x => x.OrderSpecial, s => s.Order)
  1729. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1730. .WhereIF(!string.IsNullOrEmpty(dto.ErrorName), x => x.ErrorName.Contains(dto.ErrorName!))
  1731. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderSpecial!.Order!.No!.Contains(dto.No!))
  1732. .Where(x => x.OrderSpecial.ESpecialType == ESpecialType.ReTransact)
  1733. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1734. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
  1735. .ToPagedListAsync(dto, HttpContext.RequestAborted);
  1736. return new PagedDto<OrderSpecialDetailDto>(total, _mapper.Map<IReadOnlyList<OrderSpecialDetailDto>>(items));
  1737. }
  1738. /// <summary>
  1739. /// 获取基本信息
  1740. /// </summary>
  1741. /// <param name="id"></param>
  1742. /// <returns></returns>
  1743. [HttpGet("reTransact_base")]
  1744. public async Task<object> ReTransactBaseData()
  1745. {
  1746. var rsp = new
  1747. {
  1748. ReTransactErrorType = _sysDicDataCacheManager.GetSysDicDataCache(SysDicTypeConsts.ReTransactErrorType),
  1749. };
  1750. return rsp;
  1751. }
  1752. /// <summary>
  1753. /// 派单量统计
  1754. /// </summary>
  1755. /// <param name="dto"></param>
  1756. /// <returns></returns>
  1757. [HttpGet("send_order_report")]
  1758. public async Task<object> SendOrderReport([FromQuery] QuerySendOrderRequest dto)
  1759. {
  1760. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
  1761. throw UserFriendlyException.SameMessage("请选择时间!");
  1762. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1763. var items = await _workflowTraceRepository.Queryable()
  1764. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  1765. .LeftJoin<WorkflowStepHandler>((x, w, wsh) => x.StepId == wsh.WorkflowStepId)
  1766. .InnerJoin<SchedulingUser>((x, w, wsh, su) => wsh.UserId == su.UserId)
  1767. .Where((x, w, wsh, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send)
  1768. .Where((x, w, wsh, su) => x.CreationTime >= dto.StartTime.Value)
  1769. .Where((x, w, wsh, su) => x.CreationTime <= dto.EndTime.Value)
  1770. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, wsh, su) => su.UserName == dto.UserName)
  1771. .GroupBy((x, w, wsh, su) => new { su.UserId, su.UserName })
  1772. .Having((x, w, wsh, su) => SqlFunc.AggregateCount(x.WorkflowId) == 1)
  1773. .Select((x, w, wsh, su) => new BiOrderSendVo
  1774. {
  1775. UserId = su.UserId,
  1776. UserName = su.UserName,
  1777. SendOrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
  1778. NoSendOrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.HandlerId == null || x.HandlerId == "", 1, 0)),
  1779. ReSendOrderNum = 0,
  1780. }).ToListAsync();
  1781. var items2 = await _workflowTraceRepository.Queryable()
  1782. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  1783. .LeftJoin<WorkflowStepHandler>((x, w, wsh) => x.StepId == wsh.WorkflowStepId)
  1784. .InnerJoin<SchedulingUser>((x, w, wsh, su) => wsh.UserId == su.UserId)
  1785. .Where((x, w, wsh, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send)
  1786. .Where((x, w, wsh, su) => x.CreationTime >= dto.StartTime.Value)
  1787. .Where((x, w, wsh, su) => x.CreationTime <= dto.EndTime.Value)
  1788. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, wsh, su) => su.UserName == dto.UserName)
  1789. .GroupBy((x, w, wsh, su) => new { su.UserId, su.UserName })
  1790. .Having((x, w, wsh, su) => SqlFunc.AggregateCount(x.WorkflowId) > 1)
  1791. .Select((x, w, wsh, su) => new BiOrderSendVo
  1792. {
  1793. UserId = su.UserId,
  1794. UserName = su.UserName,
  1795. SendOrderNum = 0,
  1796. NoSendOrderNum = 0,
  1797. ReSendOrderNum = SqlFunc.AggregateSum(SqlFunc.IIF(true, 1, 0)),
  1798. }).ToListAsync();
  1799. var res = (from t1 in items
  1800. join t2 in items2 on t1.UserId equals t2.UserId into t1_t2
  1801. from item in t1_t2.DefaultIfEmpty()
  1802. select new
  1803. {
  1804. UserId = t1.UserId,
  1805. UserName = t1.UserName,
  1806. SendOrderNum = t1.SendOrderNum,
  1807. NoSendOrderNum = t1.NoSendOrderNum,
  1808. ReSendOrderNum = t1_t2.Select(x => x.NoSendOrderNum).FirstOrDefault(),
  1809. ChainRate = t1_t2.Select(x => x.NoSendOrderNum).FirstOrDefault() > 0 ?
  1810. ((double.Parse(t1.SendOrderNum.ToString()) - double.Parse(t1_t2.Select(x => x.NoSendOrderNum).FirstOrDefault().ToString())) / double.Parse(t1.SendOrderNum.ToString()) * 100).ToString("F2") + "%" : "100.00%",
  1811. }).ToList();
  1812. return res;
  1813. }
  1814. }
  1815. }